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Epson WF-M1030 User's Guide

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1. eiie esee ceee pras eeta ben nnn enr d ee dn 48 Purchase Epson Ink Cartridges rette tracti ttnt Rec ERES E ER duke TN ERAT RR EROR ERE 49 Ink Cartridge Part NUImbers soo tt Gre te etie et eet sse a teca ae ne tec iint ces 49 Removing and Installing the Ink Cartridge ecciesie nene 50 Replacing the Ink Cartridge Using a Computer Utility 54 Adjusting Print Quality oido osaeconotadexirisuvuta s casE ri RO Fliscs Vu uda su an Eva aia Cea Dun Para rir nu etes Cu Nas ea UR Rn 56 Print Head Mainten rce erret etate nate Re eek aH RI ER NS RR S de ERR dte Rr aeree FR ERE PER NER 56 Print Head Nozzle Check emerso ee epa ctos Someta setae acte teo pr Geta ad outta cO i pesa incid 56 Checking the Nozzles Using the Product Buttons sssssseeeme 56 Checking the Nozzles Using a Computer Utility ssseeeee 58 PrintHead Cleaning me n 61 Cleaning the Print Head Using the Product Buttons ssen 61 Cleaning the Print Head Using a Computer Utility 62 Print Head Alignment etn tt ceret Eie are HERR ERE e Ere S ER dee RE Sa Rp ER RO ERR RUE raa 65 Aligning the Print Head Using a Computer Utility esseeeeen m 65 Cleaning the Paper Guide srie iru erro p eode pe Lope pa edo epe ape Dum eden deser dem uen in deba 67 Cleaning and Transporting the Product eeeeeeeeeeeeeeeeeeeeeeeennn nennen n
2. f paper jams when you load only one or two sheets try loading more sheets at a time Do not load more than the recommended number of sheets f paper jams when you print on both sides of the paper try loading fewer sheets 79 For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the sheet feeder printable side up Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Paper Jam Problems Paper Loading Capacity Related topics Loading Paper Paper Jam Problems If paper has jammed inside the product follow these steps 1 Cancel the print job from your computer if necessary 2 Gently pull out any jammed paper from the output tray and sheet feeder 3 Open the printer cover Note Do not touch the flat white cable inside the product 4 Remove any jammed paper or torn pieces 80 5 Close the cover 6 Press the cancel button to resume printing 7 Carefully follow all paper loading instructions when you load new paper Parent topic Solving Paper Problems Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing using the product control panel then press the U cancel button to
3. Windows Vista Windows XP Professional x64 Edition 96 Windows XP SP3 Note Visit Epson s support website at www epson com support U S or www epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Mac System Requirements To use your product and its software your Mac should use one of these operating systems MacOS X 10 5 8 MacOS X 10 6 x MacOS X 10 7 x MacOS X 10 8 x Note Visit Epson s support website at www epson com support U S or www epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Printing Specifications Paper path Rear paper feed top entry Sheet feeder capacity Approximately 100 sheets at 20 Ib 75 g m Parent topic Technical Specifications Related references Paper Loading Capacity Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs 97 Single sheets Size Paper types Thickness Weight Envelopes Size Paper types Weight A4 8 3 x 11 7 inches 210 x 297 mm 4 x 6 inches 102 x 152 mm 5 x 7 inches 127 x 178 mm A6 4 1 x 5 8 inches 105 x 148 mm 3 5 x 5 inches 89 x 127
4. Make sure no product lights are indicating errors Load a few sheets of plain paper in the product Do one of the following Windows Right click the product icon in the Windows taskbar and select Printer Settings Then click the Maintenance tab Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print amp Fax or Print amp Scan select your product and select Options amp Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility Select Paper Guide Cleaning Follow the on screen instructions to feed paper through the paper guide Check the back of the ejected paper to see if it is clean Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality 67 Cleaning and Transporting the Product If your product gets dirty or you need to move it some distance follow the instructions in these sections Cleaning the Product Transporting the Product Cleaning the Product To keep your product working at its best you should clean it several times a year Caution Do not use a hard brush benzene alcohol or paint thinner to clean the product or you may damage it Do not place anything on top of the cover or use the cover as a writing surface or it could get permanently scratched Do not use oi
5. Related references Paper or Media Type Settings Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac OS X Selecting Print Layout Options Mac OS X Related topics Replacing the Ink Cartridge Blurry or Smeared Printout If your printouts are blurry or smeared try these solutions Make sure your paper is not damp curled old or loaded incorrectly in your product Use a support sheet with special paper or load special paper one sheet at a time Make sure your paper meets the specifications for your product Use Epson papers to ensure proper saturation and absorption of genuine Epson inks Make sure the paper type setting in your product software matches the type of paper you loaded Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or text print that side first Make sure the ink has dried before reloading the paper to print on the other side Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head Clean the paper path 90 Not
6. select the Copies options 11 To preview your job before printing select Print Preview 12 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 13 To reduce noise during printing when you select Plain Paper Bright White Paper select Quiet Mode Print Quality Options Windows Multi Page Printing Options Windows Parent topic Printing with Windows Related references Paper or Media Type Settings Related tasks Printing Your Document Windows Selecting Double sided Printing Settings Windows Print Quality Options Windows You can select any of the available Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Standard For everyday text and image printing High For text and graphics with high print quality More Settings Opens a window that lets you choose among levels of speed and quality Parent topic Selecting Basic Print Settings Windows 24 Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout and border options 2x1 Poster 2x2 Poster 3x3 Poster 4x4 Poster Prints one image on multiple sheets of paper to create a large
7. Head Cleaning Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 58 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Doone ofthe following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print amp Fax or Print amp Scan select your product and select Options amp Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility 4 Select Nozzle Check You see a window like this To perform a nozzle check make sure that the printer is on and connected to the computer Also make sure that A4 or Letter size plain paper is loaded in the rear paper feed Click Print to print a nozzle check pattern or dick Cancel to quit 5 Click Print 59 6 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 7 fthere are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check 60 Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle c
8. Panel Click Printer under Hardware and Sound right click your product name and select Open Right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes Make sure your product is selected as the printer in your printing program f your product is connected to a USB hub connect it directly to your computer instead Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position try these solutions Make sure you selected the correct paper size and layout settings in your printing program and printer software Make sure your paper is positioned correctly for feeding into the printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac OS X Selecting Print Layout Options Mac OS X Related topics Loading Paper Slanted
9. Scale 100 Scale to Fit Copies per page 1 Cancel Print Note The print window may look different depending on the version of Mac OS X and the application you are using Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 38 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application Select Print Settings from the pop up menu Y Preview Layout Color Matching Paper Handling Cover Page Print Settings Supply Levels You see these settings Print Settings Media Type Plain Paper Bright White Paper Print Quality Normal gt Advanced Settings Cancel Print Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 39 10 Select the Print Quality setting you want to use Print Quality Options Mac OS X Parent topic Printing with Mac OS X Related references Paper or Media Type Settings Related tasks Selecting Page Setup Setting
10. apps Select Control Panel Programs Programs and Features Select the uninstall option for your Epson product then select Uninstall Change Note If you see a User Account Control window click Yes or Continue Select your product again if necessary then select OK and click Yes to confirm the uninstallation Windows other versions Click or Start and select All Programs or Programs Select EPSON select your product then click EPSON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next window select your product and click OK Then follow any on screen instructions 4 Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic When to Uninstall Your Product Software 93 Uninstalling Product Software Mac OS X In most cases you do not need to uninstall your product software before re installing it However you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here Note If you find that re installing your product software does not solve a problem contact Epson 1 To download the Uninstaller utility visit the Epson download site U S downloads or Canadian downloads Follow the instructions on the screen to install the Uninstaller utility Quit all
11. for replacing the ink cartridge This method allows you to replace the cartridge before it is low or expended if it is too old for example 1 Doone of the following Windows Right click the product icon in the Windows taskbar and select Printer Settings Then click the Maintenance tab Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print amp Fax or Print amp Scan select your product and select Options amp Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility You see a window like this 54 2 Click the Ink Cartridge Replacement icon and follow the on screen instructions to replace your ink cartridge Parent topic Replacing the Ink Cartridge Related concepts Purchase Epson Ink Cartridges 55 Adjusting Print Quality If your print quality declines you may need to run a utility to clean or align the print head If running these utilities does not solve the problem you may need to replace the ink cartridge Print Head Maintenance Cleaning the Paper Guide Related topics Replacing the Ink Cartridge Print Head Maintenance If your printouts become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if p
12. including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Parent topic Technical Specifications 103 Notices Check these sections for important notices about your product Note Epson offers a recycling program for end of life products Please go to www epson com recycle for information on how to return your products for proper disposal FCC Compliance Statement Software Notices Trademarks Copyright Notice FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the
13. libs 5 0 sysvinit 2 86 udev 0 093 udhcp 0 9 8cvs20050124 5 util linux 2 12 usb8786 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version LGPL Programs The list of LGPL Programs uclibc 0 9 29 libusb libs 0 1 12 zeroconf 0 6 1 1 iksemel 1 4 Apache License This printer product includes the open source software program Bonjour which apply the Apache License Version2 0 Apache License Program Bonjour License This printer product includes the open source software program Bonjour which applies the terms and conditions provided by owner of the copyright to the Bonjour Net SNMP license 106 This printer product includes the open source software program Net SNMP which applies the terms and conditions provided by owner of the copyright to the Net SNMP OpenSSL License Original SSLeay License This printer product includes t he open source software program OpenSSL toolkit which applies the license terms of OpenSSL License and Original SSLeay License BSD License Berkeley Software Distribution License This printer product includes the open source software programs which apply the Berkeley Software Distribution License BSD Programs The list of BSD Programs busybox 1 2 2 1 util linux 2 12 mount 2 12 mvlutils 2 8 4 netkit ftp 0 17 netkit base 0 17 portmap 5beta Sun RPC License This printer
14. status notification Select Shortcut Icon A V Shortcut Icon Double clicking the Shortcut Icon opens the Printer Status Window C Allow monitoring of shared printers V See Low Ink Reminder alerts V Display Epson Offers Share my usage information with Epson a e 4 Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 Todisable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge Status Related tasks Removing and Installing the Ink Cartridge 47 Checking Cartridge Status with Mac OS X You can check your cartridge status using a utility on your Mac 1 Doone of the following Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print amp Fax or Print amp Scan select your product and select Options amp Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility 2 Select EPSON Status Monitor You see this window eo Epson Printer Utility 4 g Buy Epson Ink EPSON EPSON Status Monitor Ink Level Information Update HOKE 48 3 Do the following as necessary To update the ink cartridge status click Update Replace or reinstall the ink cartridge if necessary Note If the cartridge is br
15. to stop flashing before turning off the product The J paper light is flashing Paper is jammed in the product Remove the jammed paper and press the T cancel button to clear the error The J paper light is on No paper is loaded or multiple sheets fed at one time Load paper in the product and press the T cancel button to clear the error The ink light is on The ink cartridge is expended incompatible with the product or not installed correctly Make sure the cartridge is installed correctly or replace it if necessary The ink light is flashing The ink cartridge is low Make sure you have a replacement cartridge The ink and J paper lights The ink pads are nearing or at the end of their service life Contact are flashing alternately Epson for support If the ink pads are not yet at the end of their service life press the T cancel button to resume printing 72 Light status Condition solution The power J paper and An unknown product error has occurred Turn the product off Make ink lights are flashing fast sure no paper is jammed in the product then turn the product back on again If the error continues contact Epson for support The J paper and ink lights An error has occurred during firmware updating Connect your product are on using a USB cable and try downloading the Firmware Update from Epson s support website If the error continues contact Epson for support Note The ink pads in th
16. Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Additional Settings Options Rotate 180 Prints the image rotated 180 from its original orientation High Speed Speeds up printing but may reduce print quality Mirror Image Flips the printed image left to right Parent topic Selecting Additional Layout and Print Options Windows Header Footer Settings Windows You can select any of the Header Footer Settings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document 30 You can select to print the following information which comes from the Windows Control Panel on your computer User Name Computer Name Date Date Time Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 31 2 3 4 5 Printing Presets Add Remove Presets Document Fast Document Standard Quality 78 Document High Quality EE Document 2 U
17. Mac System Requirerierts soiie een cet ena Dto te regne reb ree duis Sha tI Lu esha need uM RE ER E S aE 97 ltilsispsjo eee EP 97 Paper Specifications no ee e ee tei Bi d deditus vut dee eara bae EE tas 97 Printable Area Specifications sssssssssssssssssssseeeee nennen rennen nnne s essen nsns seen enne 98 lnk Cartridge specials cierto eda stutescit nett gonad wan an tcu Sas n nc rien ance eg ab cbhet aid 100 Dimension Specifications siie E e eens eta a aa ea aa ne EER E et 101 Electrical Specifications ccccccccce cece cece eee eee eee cece eeaeeeeeaaeaaaaeaaaeaaecaeceaeeeeceeeeeeeseeeeeeeeeeeeeeeeeeeneetess 101 Environmental Specifications cccccccccceeeceeeeeeeeee cece eee eeceaeeeaaseaaaaaaaeaaeeaaecaeceeceeeceeeeeeeeeeeeeeeeeeeens 102 Interface Specifications cccccccccccceece cece eee e eee eee eee eeeeeeeeeeaeaeaaeeasaeaaaaaaecaeecaeceeceeeeeeeeeeeeeeeeeeeeereeeeeies 102 Network Interface Specifications ccccccccccecccecceeeeeeeeeeeeeeeeeeeee eta caee saa seaseeseeeseeeeseesaeesaeeaeeaaeeaeeees 102 Safety and Approvals Specifications ccccccccscccccccecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeg tee tretten ttrt rrr tenre Ent 103 PDT 104 FCC Compliance Statement oes niets t retro reete rua dri eis erre crude Pr Feet hb e Pei er das 104 SOMWare NOLICES EEUU 105 ArademarKS aiti tir oid ob eitis ttverma tate ino HS e t
18. Printout If your printouts are slanted try these solutions Slide the edge guide against the edge of the paper 88 Select a higher print quality setting in your printer software Align the print head Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your image looks fine on your computer screen White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Parent topic Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Runa nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Make sure the paper type setting matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software Align the print head You may need to replace the ink cartridge Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check 89 Print Head Cleaning Print Head Alignment
19. Spooler Windows 8 Navigate to the Start screen right click the screen and select All apps Select Control Panel gt Hardware and Sound gt Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click eo and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes 82 Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Open Right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes Parent topic Solving Problems Printing from a Computer Related tasks Running a Product Check Noise Occurs But Nothing Prints If your product makes a printing noise but nothing prints try these solutions Runa print head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary Your product will not operate properly while tilted at an angle Place it on a f
20. WF M1030 User s Guide Contents WE M1030 USer s Guides neu Pico kedannde takdan tuts sectui duns Rides ri abes di vc pa sas aa prar n aur Feds VE a KENN TER tui 7 Product BASICS a seo issos Tod denas rad eon odi a nnd de on e Ew dan a Due P sa v rna Pe 8 Printer Paris LOC AUONS soo eoa betreibt Etude tta tuto fe edt elei aA cate oS abs io ep esters ok Ee Notaries 8 Printer Parts T 0p 5er eet e P Ie tei ineo gee ian vides tert baee rite be ree Bede e Peer ert 8 Printer Parts BACK e ai Dade EL et uui EM LEX e UU scd R 9 Printer Parts Inside ur eee te e DR de dbi p Ead tabes eee tenue arua ae 10 Printer Parts Control Panel Buttons and Lights sesseseeeeen 10 The Power Off and Sleep Timers esses enne nnne nennen nennen enne 11 Changing the Power Off and Sleep Timer Settings Windows sseeeeeee 11 Changing the Power Off and Sleep Timer Settings Mac OS X sssssessssee 12 Loading Papel seven veda essees euena ertosran ripe satire I esa cub id adus crea vui i indi wO tti n aaa Aaa aaen uu Ra Kad a ceu opa SaN 14 Loading Paper for Documents ether eR ELI RR RR ea RES ERE A Rotae De gpu tee uE tae 14 Loading Envelopes innne aa UR 16 Paper Loading Capacity rr D pete eiaa a Mn HU rs aM AAAA ETAK EVERA AE aast 18 Available EPSON ee T EEA A en ttt estat 19 Paper or M dia Type SOUS eene e tebe edere tbv colat odi taie i oe P tri E edat opel ese atus cds 20 Print
21. applications currently running on your Mac Double click the Uninstaller icon Select the checkbox for each software program you want to uninstall Click Uninstall Follow the on screen instructions to uninstall the software ON Oa PF wWN To reinstall your product software see the Start Here sheet for instructions Note If you uninstall the printer driver and your product name remains in the Print amp Fax or Print amp Scan window select your product name and click the remove icon to remove it Parent topic When to Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at www epson com support U S or www epson ca support Canada for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready Product name Product serial number located on a label on the product 94 Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 7202 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 2567 6 AM to 8 PM Pacific Time Mon
22. aseantied uch lola ger Pur ab decode dean eoru ppt dep mius 35 Printing with MaG OS X idet pee teet ae kp cones pl EE EORR AER MAREA FER Seu YR tate MEX RR RR TAEAE Edra akki RR NAME 36 Selecting Basic Print Settings Mac OS X eesee sese eee in nennen nhe nnn then pnne dahin 37 Print Quality Options Mac OS X dea pe To rt ceti pat eee sur cae Ee uet dva ae eves 40 Selecting Page Setup Settings Mac OS X nennen enne nnne 40 Selecting Print Layout Options Mac OS X eame tee ute ne ter eO ae tence e AED En rad nt EE CERE a Ond 41 Selecting Printing Preferences Mac OS X eseeen eene enin neta sena nnm meten kann 42 Printing Preferences Mac OS X 3 p ottico Cra Saat teil i s ee T be ede tese aset idus 42 Printing Your Document Mac OS X tti iacet t ete Poco ene sctes ba pu aes 43 Checking Print Status Mac OS X eec slscanceceteactesicedects etn Mo qutd an tt ao desta eB di ec tdus edited pel 44 Cancelling Printing Using a Product Button eaten erence ec ge te bee opea dee ape e eg de 44 Replacing the Ink Cartridge eiei ar rnit noirs incu a e ek idea a PY a a a er uana V oda Eu ids a eA 45 Check Cartiidge iatis osi ott ettet iu esi fa Se E feta scs re ert uu eee a eee erry 45 Checking Cartridge Status Lights 2 2 bore era eri etre dte nme Ma FE sus buio i dde 45 Checking Cartridge Status with Windows sssssseeeneeneen mener 46 Checking Cartridge Status with Mac OS X
23. ating 20 to 80 RH non condensing Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB Device Class for computers Parent topic Technical Specifications Network Interface Specifications Wi Fi Standard IEEE 802 11 b g n Security WPA PSK TKIP AES WPA2 compliant WEP 64 128 bit Frequency band 2 4 GHz Communication mode Infrastructure mode Ad hoc mode Note Wireless LAN standard complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purchase location Ethernet Standard IEEE802 3i u IEEE802 3az 102 Communication mode Ethernet 100BASE TX 10BASE T The connected device should be IEEE802 3az compliant Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B Class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B This equipment contains the following wireless module Manufacturer Askey Computer Corporation Type WLU6117 D69 RoHS This product conforms to Part 15 of the FCC Rules and RSS 210 of the IC Rules Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received
24. atte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure amp Flyer Paper Matte Double sided 20 Parent topic Loading Paper 21 Printing From a Computer Before printing from your computer make sure you have set up your product and installed its software as described on the Start Here sheet Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website If you see a Software Update screen select Enable automatic checking and click OK The update scans your system to see if you have the latest product software Follow the on screen instructions Printing with Windows Printing with Mac OS X Cancelling Printing Using a Product Button Printing with Windows You can print with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Printing Your Document Windows Selecting Default Print Settings Windows Changing Automatic Update Options Parent topic Printing From a Computer Selecting Basic Print Settings Windows Select the basic settings for the document you want to print 1 Open a document for printing 2 Select the print command in your application Note You may ne
25. cts by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is subject to change without notice A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution Parent topic Notices A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter interval Parent topic Copyright Notice Copyright Attribution 2013 Epson America Inc 6 13 CPD 37785R2 109 Parent topic Copyright Notice 110
26. day through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Parent topic Solving Problems 95 Technical Specifications These sections list the technical specifications for your product Note Epson offers a recycling program for end of life products Please go to www epson com recycle for information on how to return your products for proper disposal EPEAT Registration Windows System Requirements Mac System Requirements Printing Specifications Paper Specifications Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications EPEAT Registration This product is EPEAT registered at the Bronze level For more information see EPEAT specifications here Parent topic Technical Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 8 Windows 7
27. e Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EPSON Papers Paper Specifications Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac OS X Selecting Print Layout Options Mac OS X Cleaning the Paper Guide Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridge may be old or low on ink and you may need to replace it Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product Align the print head Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning 91 Print Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X Cleaning the Paper Guide Related topics Loading Paper Replacing the Ink Cartr
28. e Te ue ri es duse n tbe Irt etie 108 Copyright NOU CO C 108 A Note Concerning Responsible Use of Copyrighted Materials eseeeeeeee 109 Default Delay Times for Power Management for Epson Products cccceeeeeeeeeeeeeeeeeeeeeeeeeee 109 Copyriglit ADPIDULUIDE 3 2o eek Coo e eai pauio EAE ch IR M IR iain 109 WF M1030 User s Guide Welcome to the WF M1030 User s Guide Product Basics See these sections to learn about the basic features of your product Printer Parts Locations The Power Off and Sleep Timers Printer Parts Locations See these sections to identify the parts on your printer Printer Parts Top Printer Parts Back Printer Parts Inside Printer Parts Control Panel Buttons and Lights Parent topic Product Basics Printer Parts Top 1 Edge guide 2 Paper support 3 Paper feed slot Printer cover Output tray Output tray extension N On fF Paper stopper Parent topic Printer Parts Locations Printer Parts Back 1 AC inlet 2 Ethernet LAN port 3 USB port Parent topic Printer Parts Locations Printer Parts Inside 1 Printer cover 3 Inkcartridge holder do not remove 4 Printhead underneath the ink cartridge holder Parent topic Printer Parts Locations Printer Parts Control Panel Buttons and Lights TII 1 The power button and power light 10 The WiFi light The Wi Fi button The network status bu
29. e printer collect distribute and contain the ink that is not used on printed pages During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life The Epson Status Monitor your LCD or lights on the control panel will advise you when these parts need replacing If this happens during the standard warranty of the product the exchange of the product or replacement of the pads is covered under the standard warranty If the product is out of warranty the pads can be replaced by any Epson authorized service provider The waste ink pads are not a user serviceable part Parent topic Solving Problems Related references Paper Jam Problems Where to Get Help Related topics Loading Paper Running a Product Check Running a product check helps you determine if the printer is operating properly 1 Press the power button to turn off the printer 2 Disconnect any interface cables connected to your product 3 Load plain paper in the product 73 4 Hold down the cancel button as you press the power button to turn the product back on Hold down both buttons until the power light begins to flash then release the buttons The printer begins printing a nozzle check pattern 5 Dothe following depending on the results of the printer check Ifthe page prints and the nozzle check pattern is complete the printer is operating
30. ed to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 22 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window Man More Opsons Maintenance Printing Presets Add Remove Presets t Letter 8 1 2 x 11 Document Fast Document Standard Quality Ej Document High Quality LD Document 2Up Plain Paper Bright White Paper Portrait Landscape Stande d amp Reset Defaits 4 Select the size of the paper you loaded as the Document Size setting 5 Select the orientation of your document Note If you are printing an envelope select Landscape 6 Select the type of paper you loaded as the Paper Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 23 7 Select the Quality setting that matches the print quality you want to use 8 To print on both sides of the paper select the 2 Sided Printing checkbox and select the options you want 9 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 10 To print multiple copies and arrange their print order
31. egistered logomark of Seiko Epson Corporation Epson Store is a service mark of Epson America Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks EPSON EXCEED YOUR VISION Parent topic Notices Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products 108 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Produ
32. eject the paper Remove any paper remaining in the product Select the correct size when you reprint f paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting in your printer software when you reprint Parent topic Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings 81 Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Nothing Prints Noise Occurs But Nothing Prints Noise When Product Sits for a While Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is Slow Parent topic Solving Problems Nothing Prints If you have sent a print job and nothing prints try these solutions Make sure your product is turned on Make sure any interface cables are connected securely at both ends If you connected your product to a USB hub make sure it is a first tier hub If it still does not print connect your product directly to your computer instead of the hub Run a product check to see if a test page prints If the test page prints check to see if your product software is installed correctly In Windows make sure your product is selected as the default printer In Windows clear any stalled print jobs from the Windows
33. ennen nennen nnn rn nnne nennen 68 Gleaning the Product eec Etre re ed ra Eee Eta dA RE a Da REA PEN ERR ee rue ER oper add 68 Transporting the Product ssssssssssssssssssssssessseeer e rn ren nnn nnne nnn nn nnns nnns enses nen nennen nennen 68 Solving Problems irent e earar aa a ELUS EE en Fa Rd RON a EY AVR ROM G c FCR UR M E Fa Bee RIXA PO IE CRI YN 71 Checking for Software Updates iicet Nene sedere t thay een iG x aere Sia de Pinv ite aide EEan 71 Product Light StatUS mn 71 Running a Product OCG franare iaaeaie E utr re Ges oe too nd ale e Aaea an 73 Solving Setup Probleris etre iret eurer enia n CR RREDR ER CUR RE teas ahoeipeoeeae ANKA ESAKA a Kabede iei 75 Noise After Ink Installation ccccccccceecceecee cee ee cette eee eee eee sae aeaaaeaeeeeaeeaeseeseeaaeaaaeaaecaeceaeeeeeeneeees 75 Software Installation Problems isisisi taiti ea ducc Dues ecc neta used uana 75 solving Network Problems 46 Cete as oett d feisenid ihe dae ni edite See bM edudnEd 76 Product Cannot Connect to a Wireless Router or Access Point ssssseeeesess 76 Network Software Cannot Find Product on a Network sseeesseeeeennnm enn 77 Product Does Not Appear in Mac OS X Printer WindOw ccccceeeeeeeeee eee e tees teeteeeeeseeeeeeeneenaes 78 Cannot Print Overa Network cie retener eerie 1e Tele rev Fere ER eva ve a Ere e Ra Ra d 78 Printing a Network Status Shiet eee tina teste ee
34. ent names depending on your operating system version Note Leave these options turned on when you print on Epson Iron on Cool Peel Transfer paper if available for your product Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Print Layout Options Mac OS X Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X Blank Pages Print If blank pages print unexpectedly try these solutions Make sure you selected the correct paper size settings in your printing program and printer software Ifa blank page exists in a document you are printing and you want to skip printing it select the Skip Blank Page setting in your printer software Runa print head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary Make sure your product is selected as the printer in your printing program Parent topic Solving Page Layout and Content Problems 86 Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X Selecting Printing Preferences Mac OS X Incorrect Margins on Printo
35. er enters sleep mode or turns off automatically 1 Doone of the following Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print amp Fax or Print amp Scan select your product and select Options amp Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue or Print Queue Select Utility 2 Select Printer Settings You see this screen 12 eo Epson Printer Utility 4 g Buy Epson Ink EPSON 2 Printer Settings Power Off Timer Off Sleep Timer 3 minutes Cancel AbBIVD Select the time period you want as the Power Off Timer setting Select the time period you want as the Sleep Timer setting Click Apply oo fe When you see the confirmation message click Yes then close the Printer Settings window Parent topic The Power Off and Sleep Timers 13 Loading Paper Before you print load paper for the type of printing you will do Loading Paper for Documents Loading Envelopes Paper Loading Capacity Available EPSON Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes 1 Raise the paper support and its extension pull out the output tray then raise the paper stopper 14 2 Slide the edge guide to the left 3 I
36. ess point switch or hub Try connecting with a different Ethernet cable Try printing to your product from another computer on the network f you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid green make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Related tasks Printing a Network Status Sheet Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network To print the status sheet press the 5 network status button on the product Examine the settings shown on the network status sheet to diagnose any problems you have Parent topic Solving Network Problems Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic Solving Problems Paper Feeding Problems If you have problems feeding paper try these solutions f paper does not feed for printing remove it Then reload it in the sheet feeder against the right side and beneath the tab Slide the edge guide against the edge of the paper making sure that the paper stack is not above the arrow mark on the edge guide f multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it
37. et he eerie ea erede Pk RE de ke Ree Dre kn en RE ERE 87 Incorrect Characters Print ssssssssssssssssssssssseeerenre nen rn nnne enne nn nennen nnne nennen nnn 87 Incorrect Image Size or POSILOR ierra ee bre br ERR SACR DH ER SR ERR HL E Ries dE RS 88 Slanted Printouts e prr reete er M geteripp eee beso mae ipla bade EE 88 Solving Print Quality Problems eite et ere rti ete Rte RISE LR e ERE RR ERROR RENE RR RAF ARD RR RR nUE E 89 White or Dark Lines in Printout ssssssssssssssessesseneennernnnnennnn nennen nennen nennen enne 89 Blurry Of Smieared PEntOUL orte a yak ae Eve oa me ED Ene Le a eod di ferc Dee ae iay 90 Faint Printout or Printout Has Gaps ccccccecceccececeeeeece nese eee eeaeaaaeeaaaeaaeeaaeaaeeeeceeeeeeeeeseeeeeeseeeeeeess 91 Grainy FIO ces as ceed atte Pa LS poteat t hans cine memi eee i ha M toits eset neee nii 92 When to Uninstall Your Product Software sss nennen nennen 93 Uninstalling Printing Software Windows sse nnnm 93 Uninstalling Product Software Mac OS X 1 esse ieeieene etienne trea nde nbn sehen annie 94 Where to Get Help id iiti A Hee eese p DER RES er REUHR QE ER IN BERNER ERR RAE EAR EREEER 94 Technical S peciviCationS 96 EPEAT Registration m 96 Windows System Requirements 3 55 bete a nter iter fades eR e Mrd a pa des aret etes dt et isos 96
38. etwork software as described in your product documentation Print a network status sheet and verify that the network settings are correct If the network status is Disconnected check any cable connections and turn your product off and then on again If you are using TCP IP make sure the product s IP address is set correctly for your network If your network does not assign IP addresses using DHCP set the IP address manually Make sure your computer and product are both using the same wireless network If network printing is slow print a network status sheet and check the signal strength If it is poor place your product closer to your router or access point Note Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet If you are connecting the product via Wi Fi Protected Setup WPS and the WiFi light on your product is not solid green make sure you press the Wi Fi button on the product within 2 minutes of pressing the WPS button on your router Hold down the Wi Fi button on the product for 3 seconds Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing If the link LED is off try the following Make sure the Ethernet cable is securely connected to your product and to your router access point switch or hub 78 Try connecting your product to a different port or a different router acc
39. flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Do notload envelopes that are curled folded or too thin or that have plastic windows Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Documents Paper Loading Capacity Plain paper Letter 8 5 x 11 inches Approximately 100 sheets 216 x 279 mm or A4 8 3 x 11 7 inches 210 x 297 mm Epson Bright White Paper 80 sheets Epson Presentation Paper Matte Letter 8 5 x 11 inches 216 x 279 mm 18 Paper type Loading capacity Plain paper Legal 8 5 x 14 inches 1 sheet 216 x 357 mm Epson Presentation Paper Matte Legal 8 5 x 14 inches 216 x 357 mm Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure amp Flyer Paper Matte Double sided Epson Iron on Cool Peel Transfer paper Epson Photo Quality Self adhesive Sheets User defined paper size of any type Any type of paper with binder holes 10 envelopes Based on 20 Ib 75 g m paper weight Do not load paper above the arrow mark inside the edge guide For two sided printing load up to 30 sheets Parent topic Loading Paper Available EPSON Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson co
40. fter Cartridge Replacement If you see an error light or error message after you replace an ink cartridge follow these steps 1 2 3 Make sure the print head is in the ink cartridge replacement position The ink cartridge holder should be beneath the cutout in the product case allowing access to the cartridge Note If the print head is not in the ink cartridge replacement position follow the instructions on replacing an ink cartridge in this manual to move it Remove and reinsert the ink cartridge making sure to push it all the way into its slot Complete the ink cartridge installation steps Parent topic Solving Problems Printing from a Computer Related topics Replacing the Ink Cartridge Printing is Slow If printing becomes slow try these solutions Make sure your system meets the requirements for your operating system If you are printing a high resolution image you may need more than the minimum requirements If necessary increase your system s memory If you are using Windows 7 close the Devices and Printers window before you print Clear space on your hard drive or run a defragmentation utility to free up existing space Close any programs you are not using when you print 84 f your product is connected to a USB hub connect it directly to your computer instead f printing becomes slower after printing continuously for a long time the product may have automatically slowed down to protect the print
41. g with Mac OS X Selecting Print Layout Options Mac OS X You can select a variety of layout options for your document by selecting Layout from the pop up menu on the print window Layout T Pages per Sheet 1 i 2 Pa IU Border None Reverse page orientation Flip horizontally Cancel rini To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu 41 To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with Mac OS X Selecting Printing Preferences Mac OS X You can select printing preferences that apply to all the print jobs you send to your product 1 Inthe Apple menu or the Dock select System Preferences 2 Select Print amp Fax or Print amp Scan select your product and select Options amp Supplies 3 Select Driver You see this screen General Dri 1 Supply Levels Utility To take full advantage of your printer s options confirm that they are accurately shown here For information on your printer and its optional hardware check the printer s documentation Skip Blank Page Quiet Mode High Speed Printing 9 99 Warning Notifications Camel OK 4 Select any of
42. ges Removing and Installing the Ink Cartridge Make sure you have a replacement cartridge handy before you begin You must install the new cartridge immediately after removing the old one Caution Leave your old cartridge in the printer until you are ready to replace it to prevent the print head nozzles from drying out Do not open the ink cartridge package until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product 2 Liftup the printer cover Caution Do not touch the flat white cable inside the printer 3 Doone ofthe following e If the ink light is on press the fl cancel button 50 e If the ink light is flashing or off press the f cancel button for six seconds until the ink cartridge holder moves Caution Do not move the print head by hand otherwise you may damage your product 4 Squeeze the tab on the cartridge and lift the cartridge straight up to remove it Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it 51 Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children Before opening the new cartridge package shake it gently four or five times Caution Do not shake the cartridge after opening
43. gress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Related topics Replacing the Ink Cartridge Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions on the Start Here sheet Also make sure your system meets the requirements for your operating system Close any other programs including screen savers and virus protection software and install your product software again n Windows make sure your product is selected as the default printer and the correct port is shown in the printer properties f you see any error message or your software does not install correctly in Windows you may not have software installation privileges Contact your System Administrator Parent topic Solving Setup Problems Related concepts When to Uninstall Your Product Software 75 Related references Windows System Requirements Mac System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the
44. he available options on the 2 Sided Printing Settings window to set up your double sided print job Binding Edge Options Select a setting that orients double sided print binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Related references Paper Loading Capacity Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for your document on the More Options tab 27 Man More Optors Maintenance Printing Presets Document Sae Letter B 1 2 x 11in Add Remove Presets Output Paper Same as Document Sae Document Fast Reduce Enlarge Document Document Standard Quality Document High Quality UU Document 2Up 1 To change the size of your printed document select the Reduce Enlarge Document checkbox and select one of these sizing options Selectthe Fit to Page option to size your image to fit the paper you loaded Select the size of the your document as the Document Size setting and the size of your paper as the Output Paper setting Select the Zoom to option to reduce or enlarge your document by a specific percentage Select the percentage in the menu 2 Select one of the following Tone Correction options Select Au
45. heck pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if the ink cartridge is expended and may not be able to clean it when the cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Buttons Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related concepts Print Head Nozzle Check Related topics Replacing the Ink Cartridge Cleaning the Print Head Using the Product Buttons You can clean the print head using the buttons on your product 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Hold down the fi cancel button for 3 seconds until the power light flashes The cleaning cycle starts 61 The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 4 Runa nozzle check to confirm that the print head is clean If you don t see any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality still does not improve the ink cartridge may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related concepts Print Head Nozzle Check Related topics Replacing the Ink Cartridge Clean
46. here are gaps in the lines Print head is clean Print head needs cleaning If there are no gaps click Finish If there are gaps or the pattern is faint click Clean to clean the print head again 64 If you don t see any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality still does not improve the ink cartridge may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related concepts Print Head Nozzle Check Related topics Replacing the Ink Cartridge Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related concepts Print Head Cleaning Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Doone ofthe following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print amp Fax or Print amp Scan select
47. idge Grainy Printout If your printouts are grainy try these solutions Make sure you loaded the printable side of the paper correctly for your product Select a higher print quality setting and turn off any high speed settings in your product software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head You may need to increase the image resolution or print a smaller size see your software documentation Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac OS X Selecting Printing Preferences Mac OS X 92 Related topics Loading Paper When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system Uninstalling Printing Software Windows Uninstalling Product Software Mac OS X Parent topic Solving Problems Uninstalling Printing Software Windows You can uninstall and then re install your printer software to solve certain problems 1 Turn off the product 2 Disconnect any interface cables 3 Doone ofthe following Windows 8 Navigate to the Start screen right click the screen and select All
48. ing Froma edo ui elT c T tei 22 Printing with WIPIOWS ste ctc ste ee aste tis etn aden te waduant Ainley st ial AASE cu a legate trend e ER de iesu dud 22 Selecting Basic Print Settings Windows c c cccc ecceteeceeeetecnenesessedeenceeenneseeeneteeeeeeeseneseensetereees 22 Print Quality Options Windows zi ec e Ae eid 24 Multi Page Printing Options WindOWs eterne tette etae Pete ener Gene croise ete LE e eaa ens 25 Selecting Double sided Printing Settings Windows ss 25 Double sided Printing Options Windows escis eene nennen niinc 27 Selecting Additional Layout and Print Options Windows sseeee 27 Custom Tone Correction Options Windows ssessssssseeeeeneen nemen 29 Image Options and Additional Settings Windows eee 30 Header Footer Settings Windows cccccecccnteceecdesccececsedeeseeceecnedeeeeeneneseeesenteesesceenestennegs 30 Selecting a Printing Preset Windows eerie ete dtt et prc eta eme ctrca Pere 31 Printing Your Document WIndOWS iicet ttes ie PH RERAEUR BU EUH RRRE URL EAE RH ATE ERR nunne EREO 32 Selecting Default Print Settings Windows seien nennen nennt nmi neni nnn 33 Changing the Language of the Printer Software Screens cccccecsecceecceceeeceeeeeeeeeeeeeeeeeeeess 34 Changing Automatic Update ODIUOFS 3o tahaesc
49. ing the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 62 3 Doone of the following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print amp Fax or Print amp Scan select your product and select Options amp Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility 4 Select Head Cleaning You see a window like this Click Start to dean the print head nozzles Because deaning consumes some ink only dean the print head when faint areas or gaps appear in your printout Use the Nozzle Check utility first to confirm that the print head needs to be deaned 5 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 63 6 When the power light stops flashing and remains on you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if t
50. interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment 104 For Canadian Users This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le materiel brouilleur du Canada Parent topic Notices Software Notices 1 6 This printer product includes open source software programs listed in Section 6 according to the license terms of each open source software program We provide the source code of the GPL Programs LGPL P
51. l or other lubricants inside the product or let water get inside Turn off the product Unplug the power cable Disconnect any connected cables Remove all the paper from the product af won Clean the outer case with a soft cloth dampened with a mild detergent Note Close the paper support and output tray when you are not using the product Parent topic Cleaning and Transporting the Product Related tasks Cleaning the Paper Guide Transporting the Product If you need to ship your product or transport it a long distance prepare it for transportation as follows 1 Turn off the product 2 Remove all the paper from the product 68 3 Open the printer cover and check to see if the print head is in the far right position the home position If not turn on the product wait for the print head to move then turn the product off again Caution Do not place tape on the white flat cable inside the product otherwise you may damage your product 5 Close the printer cover 69 Unplug the power cable Disconnect any connected cables Close the paper support and output tray o oo N Pack the product in its original box or one of a similar size using the protective materials that came with it 10 Keep the product level during transportation otherwise the ink may leak Be sure to remove the tape from the ink cartridge holder before turning on your product If print quality has declined when you print again in a ne
52. lat stable surface that extends beyond the base of the product in all directions Parent topic Solving Problems Printing from a Computer Noise When Product Sits for a While Your product is performing routine maintenance This is normal Parent topic Solving Problems Printing from a Computer Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one of the following Windows 8 Navigate to the Start screen right click the screen and select All apps Select Control Panel gt Hardware and Sound gt Devices and Printers Windows 7 Click o and select Devices and Printers Windows Vista Click e select Control Panel and click Printer under Hardware and Sound Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and Printers and Faxes 83 ON OO FB CO Right click your product name select Printing Preferences and select your product name again if necessary Click the Maintenance tab Click the Extended Settings button Select Enable EPSON Status Monitor 3 then click OK Click the Monitoring Preferences button Click the Register the shortcut icon to the taskbar checkbox Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer Error A
53. m ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Paper Type Sie Partnumber Sheet count Epson Bright White Paper Letter 8 5 x 11 inches 041586 500 216 x eo mm Epson Brochure amp Flyer Paper Letter 8 5 x 11 inches 042384 150 Matte Double sided 216 x 2 mm Epson Ultra Premium Presentation Letter 8 5 x 11 inches 041341 50 Paper Matte 216 x B mm 19 Paper Type Size Partnumber Sheet count Epson Premium Presentation 8 x 10 inches 203 x 254 mm S041467 PapErMaNg Letter 8 5 x 11 inches S041257 50 eevee S042180 100 Epson Premium Presentation Letter 8 5 x 11 inches 041568 50 Paper Matte Double sided 216 x d mm Epson Presentation Paper Matte Letter 8 5 x 11 inches S041062 216 x po mm Legal 8 5 x 14 inches S041067 216 x 357 mm Epson Photo Quality Self adhesive A4 8 3 x 11 7 inches S041106 10 Sheets 210 x 297 mm Epson Iron on Cool Peel Transfer Letter 8 5 x 11 inches 041153 10 paper 216 x B mm Parent topic Loading Paper Paper or Media Type Settings Select this paper Type or Media Type setting Plain paper Plain Paper Bright White Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Photo Quality Self adhesive Sheets Epson Iron on Cool Peel Transfer paper Epson Premium Presentation Paper Matte Premium Presentation Paper M
54. mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed settings in your product software Select a lower print quality setting Windows Click the Maintenance tab select Extended Settings and select the following settings High Speed Copies Always spool RAW datatype Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout 85 Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has differ
55. mentation Note If you are reading these instructions online you will lose your internet connection when you initialize your router so note the next step before initializing it 4 Download your product software from the Epson website or install it from the CD that came with your product using the instructions on the Start Here sheet f you have replaced your router reinstall your product software to connect to the new router Parent topic Solving Network Problems Related concepts When to Uninstall Your Product Software 77 Product Does Not Appear in Mac OS X Printer Window If your product does not appear in the Mac OS X printer window try these solutions Turn your product off wait 30 seconds then turn it back on again If you are connecting the product via Wi Fi Protected Setup WPS and the WiFi light on your product is not solid green make sure you press the Wi Fi button on the product within 2 minutes of pressing the WPS button on your router Hold down the Wi Fi button on the product for 3 seconds If you are connecting the product wirelessly via EpsonNet Setup and the WiFi light on your product is not solid green make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s n
56. mm 5 x 8 inches 127 x 203 mm 8 x 10 inches 203 x 254 mm 16 9 wide 4 x 7 1 inches 102 x 181 mm 3 9 x 5 8 inches 100 x 148 mm Letter 8 5 x 11 inches 216 x 279 mm Legal 8 5 x 14 inches 216 x 357 mm Plain paper and paper distributed by Epson 0 003 0 08 mm to 0 004 inch 0 11 mm 17 Ib 64 g m to 24 Ib 90 g m No 10 4 1 x 9 5 inches 105 x 241 mm Plain paper 20 Ib 75 g m to 24 Ib 90 g m Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area 98 Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum Envelopes 99 Left 0 12 inch 3 mm minimum Bottom 0 20 inch 5 mm minimum Top 0 20 inch 5 mm minimum AA O N gt Right 0 83 inch 21 mm minimum Parent topic Technical Specifications Ink Cartridge Specifications Note We recommend that you use genuine Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage The cartridge included with the printer is designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable am
57. nsert paper glossy or printable side up and short edge first against the right side If you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 4 15 Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions If you use paper with binder holes load only one sheet at a time and use only these sizes Letter 8 5 x 11 inches 216 x 279 mm A4 8 3 x 11 7 inches 210 x 297 mm or Legal 8 5 x 14 inches 216 x 357 mm Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Envelopes Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 x 9 5 inches 105 x 241 mm 1 Raise the paper support and its extension pull out the output tray then raise the paper stopper 16 2 Slide the edge guide to the left 3 Load up to 10 envelopes against the right side Load them printable side up and flap edge left a gt 4 Slide the edge guides against the envelopes but not too tightly aL b Always follow these loading guidelines If you have trouble loading a stack of envelopes press each envelope
58. o 76 obtain your product s MAC address print a network status sheet Then follow the instructions in your router or access point documentation to add the address to the list If your router or access point does not broadcast its network name SSID follow the instructions that came with your product to enter your wireless network name manually If your router or access point has security enabled determine the kind of security it is using and any required password or passphrase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly Check if your computer is restricting the available wireless channels If so verify that your wireless access point is using one of the usable channels and change to a usable channel if necessary Parent topic Solving Network Problems Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network try these solutions Make sure your product is turned on and connected to your network Verify connection using your product control panel Check if your network name SSID contains non ASCII characters Your product cannot display non ASCII characters f necessary reinstall your product software and try running EpsonNet Setup again 1 Reset your product s network settings to their factory defaults 2 Windows only uninstall your product software 3 Initialize your router following the instructions in your router docu
59. oken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status Parent topic Check Cartridge Status Related tasks Removing and Installing the Ink Cartridge Purchase Epson Ink Cartridges You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Note We recommend that you use genuine Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage The cartridge included with the printer is designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Ink Cartridge Part Numbers Parent topic Replacing the Ink Cartridge Ink Cartridge Part Numbers Use these part numbers when you order or purchase new ink cartridges Note For best printing results use up a cartridge within 6 months of opening the package Part number Standard capacity High capacity 223 223XL 49 Parent topic Purchase Epson Ink Cartrid
60. or printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab 34 You see the maintenance options Man More Opora Martenance hi Nozze Check Mead Cleaning WA Print Mead Alignment E Ink Cartridge Replacement 3 Printer and Option Informason Ay Softmare Update 4 Select the language you want to use as the Language setting 5 Click OK to close the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Right click the product icon in the Windows taskbar 2 Select Software Update Settings You see this window 35 Check for Software Updates on the Internet check every 2 weeks 3 Doone of the following To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feat
61. ount of ink remains in the cartridge after the replace cartridge indicator comes on Color Black Cartridge life Opened package 6 months Unopened package do not use if the date on the package has expired Temperature Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Ink freezes at 10 4 F 12 C Ink thaws and is usable after 3 hours at 77 F 25 C Note For best printing results use up a cartridge within 6 months of opening the package Parent topic Technical Specifications Related references Ink Cartridge Part Numbers 100 Dimension Specifications Height Width Depth Weight without ink cartridge and power cord Stored 5 8 inches 148 mm Printing 11 7 inches 296 mm Stored 15 4 inches 392 mm Printing 15 4 inches 392 mm Stored 10 4 inches 264 mm Printing 20 9 inches 530 mm 7 1 Ib 3 2 kg Parent topic Technical Specifications Electrical Specifications Power supply rating Input voltage range Rated frequency range Input frequency range Rated current Power consumption 100 to 240 V 90 to 264 V 50 60 Hz 49 5 60 5 Hz 0 5 0 3 A Standalone copying mode 13 W ISO IEC24712 Ready mode 3 0 W Sleep mode 2 0 W Power off mode 0 3 W Parent topic Technical Specifications 101 Environmental Specifications Temperature Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity Oper
62. p Reset Defaults Ink Level Place your cursor over one of the Printing Presets to view its list of settings Use any of the available options on the screen to control your printing presets To choose an option for printing select it Click OK Parent topic Printing with Windows Printing Your Document Windows Once you have selected your print settings you are ready to save your settings and print 32 1 Click OK to save your settings You see your application s Print window such as this one General Select Printer fli Add Printer 2 Click OK or Print to start printing Parent topic Printing with Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 33 Letter B 1 2 x 11 Portrait Landscape Plain Paper Bright White Paper Standard Mut Page off ie oce i E e gl ny Colate V Reverse Order _ Print Preview Quiet Mode 3 Select the print settings you want to use as defaults in all your Windows programs 4 Click OK These settings are now the defaults selected for printing You can still change them as needed f
63. product includes the open source software programs which apply the Sun RPC License Sun RPC Programs The list of Sun RPC Programs busybox 1 2 2 1 netkit inetd 0 17 portmap 5beta TCP Wrappers license This printer product includes the open source software program libwrap libs 7 6 which applies the terms and conditions provided by owner of the copyright to the TCP Wrappers libncurses license This printer product includes the open source software program libncurses 5 4 which applies the terms and conditions provided by owner of the copyright to the libncurses busybox license 107 This printer product includes the open source software program busybox 1 2 2 1 which applies the terms and conditions provided by owner of the copyright to the busybox linux ftpd license This printer product includes the open source software program linux ftpd 0 17 which applies the terms and conditions provided by owner of the copyright to the linux ftpd ARC4 license This printer product includes the open source software program ARC4 which applies the terms and conditions provided by owner of the copyright to the ARC4 SHA license This printer product includes the open source software program SHA1 which applies the terms and conditions provided by owner of the copyright to the SHA1 Parent topic Notices Trademarks EPSON and Supplies Central are registered trademarks and EPSON Exceed Your Vision is a r
64. properly Any operation problem you may have could be caused by your computer cable software or selected print settings Check the other solutions in this manual or try uninstalling and reinstalling your printer software Ifthe page prints but the nozzle check pattern has gaps clean or align the print head Ifthe page does not print the printer may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Alignment Print Head Cleaning When to Uninstall Your Product Software Related references Where to Get Help 74 Solving Setup Problems Check these sections if you have problems while setting up your product Noise After Ink Installation Software Installation Problems Parent topic Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink check the following The first time you install the ink cartridge the product must prime its print head Wait until priming finishes before you turn off the product or it may prime improperly and use excess ink the next time you turn it on Your product is finished priming the print head when the power light stops flashing Ifthe product s print head stops moving or making noise and the charging process has not finished after approximately 5 minutes turn off your product Turn it back on and check to see if charging is still in pro
65. r poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting the 2 Sided Printing checkbox on the Main tab Note Double sided printing is only available when printing on plain paper in these sizes Letter 8 5 x 11 inches 216 x 279 mm A4 8 3 x 11 7 inches 210 x 297 mm Legal 8 5 x 14 inches 216 x 357 mm or A6 4 1 x 5 8 inches 105 x 148 mm 2 Sided Printing ett Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network or as a shared printer 1 Select the 2 Sided Printing checkbox 2 Clickthe Settings button You see this window 25 T ight ec er 0 12 I 0 12 1 18 0 12 0 12 1 18 inch Select the double sided printing options you want to use Click OK to return to the Main tab Print a test copy of your double sided document to test the selected settings 5 n mn Follow any instructions displayed on the screen during printing Note The surface of the paper may smear during double sided printing Make sure the ink has dried before reloading the paper Double sided Printing Options Windows 26 Parent topic Printing with Windows Double sided Printing Options Windows You can select any of t
66. rint quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if the ink cartridge is expended and may not be able to clean it when the cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Print Head Alignment Parent topic Adjusting Print Quality Related topics Replacing the Ink Cartridge Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles Checking the Nozzles Using the Product Buttons Checking the Nozzles Using a Computer Utility Parent topic Print Head Maintenance Checking the Nozzles Using the Product Buttons You can check the print head nozzles using the buttons on your product 56 Make sure no product lights are indicating errors Load a few sheets of plain paper in the product Turn off the product su qos qe Hold down the fl cancel button as you press the power button to turn the product back on Hold down both buttons until the power light begins to flash then release the buttons 5 Check the printed pattern to see if there are gaps in the lines Print head is clean 57 Print head needs cleaning 6 If there are no gaps the print head is clean and you can continue printing If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related concepts Print
67. rograms and Apache License Program each is defined in Section 6 until five 5 years after the discontinuation of same model of this printer product If you desire to receive the source code above please contact the customer support of your region You shall comply with the license terms of each open source software program The open source software programs are WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE See the license agreements of each open source software program for more details which are described in OSS pdf on your Printer Software CD OpenSSL toolkit This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com The license terms of each open source software program are described in OSS pdf on your Printer Software CD The list of open source software programs which this printer product includes are as follows GNU GPL This printer product includes the open source software programs which apply the GNU General Public License Version 2 or later version GPL Programs The list of GPL Programs base passwd 3 5 7 busybox 1 2 2 1 ifupdown 0 6 8 105 kernel 2 6 18 Isp arm versatile926ejs 2 6 18 pro500 module init tools 3 2pre1 mount 2 12 net tools 1 60 netbase 4 29 psmisc 21 5 readline
68. s Mac OS X Printing Your Document Mac OS X Print Quality Options Mac OS X You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Normal For everyday text and image printing Fine For text and graphics with good quality and print speed Quality For text and graphics with increased quality and print speed High For text and graphics with high print quality Parent topic Selecting Basic Print Settings Mac OS X Selecting Page Setup Settings Mac OS X Depending on your application you may be able to select the paper size and orientation settings from the print window Paper Size US Letter 8 50 by 11 00 inches Orientation Is ur 40 Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting You can also select a custom setting to create a custom paper size 2 Select the orientation of your document as shown in the print window If you are printing an j envelope select the icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printin
69. s atas ee chien intet e bL sagi pe 79 Solving Paper Problem S meriin TS 79 Paper Feeding Problems cene ttt derinden nowenndete E red E Roue sa denen bh deg Renan r Id EE RE ERR Ese Ede 79 Paper Jam Problems me terrre eh o nt oa EXE SERRE ER I E FERT TEE deel eh E Ta dg 80 Paper Ejection Problems iore atr ep be o Man Rp aE AAA AKATAA M ber ers Eon euer gne dko 81 Solving Problems Printing from a Compulter esssesssseeeeeneeeenn emere nennen 82 leislpeNzaD cce tere cect Hempstead ne Rieu rete cet cap Seine tek E AE A ainda ates eater ee eee ee 82 Noise Occurs But Nothing Prints cccecccecceeceeeeee eee ee eee e eee e eee tae eeaeeeaeeeeeeaaseaasaeaaeeaaeaaeeaeeeeeeees 83 Noise When Product Sits for a VIhiles tous t itd rt elses em peated pest istuc demise eb eed eter des 83 Product Icon Does Not Appear in Windows Taskbar sssssssssssseeeeeeneennenns 83 Error After Cartridge IReplacerielitss ce can the wig nd ged ot ove ane waa e bte eus falce iud va tact sa rS 84 Printing NS NOW Imm 84 Solving Page Layout and Content Problems e cece eee ee eenee eter eee e eae eee teers eecneeeeeeeeeeeenaaaeeeeeenees 85 Inverted Image reete irent rote dca Pte ida andere ive eS APRI UM Gaius Rotates nents 86 Too Many Copies Print 5r et ERU Rea e ualde i Ra Pei a raerek 86 Blank Pages PIU adeste oio conte Maria a aaa sibde n sedet toad din etc tte debet 86 Incorrect Margins on PrintOut rett
70. the available printing preferences 5 Click OK Printing Preferences Mac OS X Parent topic Printing with Mac OS X Printing Preferences Mac OS X You can select from these settings on the Driver tab 42 Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting High Speed Printing Speeds up printing but may reduce print quality Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software when ink is low Parent topic Selecting Printing Preferences Mac OS X Printing Your Document Mac OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Print Settings Media Type Plain Paper Bright White Paper P Print Quality Normal gt Advanced Settings Cancel Print Checking Print Status Mac OS X Parent topic Printing with Mac OS X 43 Checking Print Status Mac OS X During printing you can view the progress of your print job control printing and check ink cartridge status 1 Click the printer icon when it appears in the Dock You see the print status window eoo EPSON 1Job w H Pause Settings testprint M e I S amp S IU 0n IU o0 0 o0 09 09 09 Se 0 09 0 o9 08 2 Selectthe follo
71. the package or ink may leak Remove the cartridge from the package Caution Do not touch the green chip or the small window on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 52 7 Remove the yellow tape from the cartridge Caution Do not remove any other labels or seals or ink will leak 8 Insert the new cartridge into the holder and push it down until it clicks into place 9 Close the printer cover 10 Press the fl cancel button The print head moves to its home position and the printer starts priming the ink This takes about 2 minutes Caution Never turn off the product while the power light is flashing or you will waste ink If you remove a low or expended ink cartridge you cannot re install and use the cartridge Caution If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink supply port or surrounding area Always store ink cartridges with the label facing up do not store cartridges upside down Parent topic Replacing the Ink Cartridge Related concepts Purchase Epson Ink Cartridges Replacing the Ink Cartridge Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on screen instructions
72. tomatic to automatically adjust the brightness and contrast for your documents Select Custom and click the Advanced button to manually adjust the brightness and contrast settings Select Image Options and select Edge Smoothing to smooth jagged edges in low resolution images 3 Toadd a watermark to your printout select Watermark settings 28 4 Toadd a header or footer to your document select Header Footer then select Settings to customize the text and location 5 Select any of the Additional Settings options to customize your print Custom Tone Correction Options Windows Image Options and Additional Settings Windows Header Footer Settings Windows Parent topic Printing with Windows Related tasks Printing Your Document Windows Custom Tone Correction Options Windows You can select any of the available options in the Tone Correction window to customize the image tone for your print job 29 Gamma Adjusts the midtone density of the image Brightness Adjusts the overall lightness and darkness of the image Contrast Adjusts the difference between the light and dark areas of the overall image Parent topic Selecting Additional Layout and Print Options Windows Image Options and Additional Settings Windows You can select any of the Image Options and Additional Settings to customize your print Some options may be pre selected or unavailable depending on other settings you have chosen Image Options
73. tridge Status with Windows Checking Cartridge Status with Mac OS X Parent topic Replacing the Ink Cartridge Checking Cartridge Status Lights You can check the status of your ink cartridge by checking the lights on your product e Ifthe ink light is flashing the cartridge is low You can continue printing until the cartridge needs replacement e If the Oink light is on the cartridge is expended You must replace the cartridge before you can print Parent topic Check Cartridge Status Related tasks Removing and Installing the Ink Cartridge 45 Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge status at any time using a utility on your Windows computer 1 To check your cartridge status double click the product icon in the Windows taskbar then click the Details button in the window that appears You see a window like this EPSON It is ready to print Ink Level 2 Replace or reinstall the ink cartridge if necessary Note If the cartridge is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences You see a window like this 46 Event Z Error O Communication Error E Printer Selection Error O Ink Low V Simple
74. tton The ll cancel button The D paper light The ink light NO nO A CO hM Parent topic Printer Parts Locations Related references Product Light Status The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time You can adjust the time period before power management but increasing the time reduces the product s energy efficiency Changing the Power Off and Sleep Timer Settings Windows Changing the Power Off and Sleep Timer Settings Mac OS X Parent topic Product Basics Changing the Power Off and Sleep Timer Settings Windows You can use the printer software to change the time period before the printer enters sleep mode or turns off automatically 1 Right click the product icon in the Windows taskbar and select Printer Settings 2 Click the Maintenance tab 3 Click the Printer and Option Information button You see this window 11 Power Off Timer Current Printer Setting Off Off Sleep Timer Current Printer Setting 3 minutes 3 minutes 4 Select the time period you want as the Power Off Timer setting 5 Click Send 6 Select the time period you want as the Sleep Timer setting 7 Click Send 8 Click OK to close the open program windows Parent topic The Power Off and Sleep Timers Changing the Power Off and Sleep Timer Settings Mac OS X You can use the printer software to change the time period before the print
75. ure select the Never option 4 Click OK to exit Note If you choose to disable the automatic update feature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with Mac OS X You can print with your product using any Mac OS X printing program as described in these sections Selecting Basic Print Settings Mac OS X Selecting Page Setup Settings Mac OS X Selecting Print Layout Options Mac OS X Selecting Printing Preferences Mac OS X Printing Your Document Mac OS X Parent topic Printing From a Computer 36 Selecting Basic Print Settings Mac OS X Select the basic settings for the document you want to print 1 2 Open a document for printing Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details Select your product as the Printer setting Printer EPSON Presets Default Settings If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window You see the expanded printer settings window for your product 37 Printer EPSON Presets Default Settings Copies 1 Pages All From 1 to 1 Paper Size US Letter 8 50 by 11 00 inches f 1 Orientation Te Uu Preview M Auto Rotate
76. ut If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer software Make sure you selected the correct margins for your paper size in your printing program Make sure your paper is positioned correctly for feeding into the printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting Make sure any cables are securely connected at both ends In Windows delete all print jobs from the Windows Spooler Windows 8 Navigate to the Start screen right click the screen and select All apps Select Control Panel gt Hardware and Sound gt Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes 87 Windows Vista Click and select Control
77. w location clean and align the print head Parent topic Cleaning and Transporting the Product Related concepts Print Head Alignment Print Head Cleaning 70 Solving Problems Check these sections for solutions to problems you may have using your product Checking for Software Updates Product Light Status Running a Product Check Solving Setup Problems Solving Network Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems When to Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software Visit the driver download site at U S downloads or Canadian downloads You can also manually update the software by selecting Software Update here Right clicking the product icon in the Windows taskbar On the Maintenance tab in the printer settings window On the Start screen Windows 8 or in the EPSON program group under your product name other Windows versions Parent topic Solving Problems Product Light Status You can often diagnose problems with your product by checking its lights 71 Om amp 3 c O Ethernet Lights Light status Condition solution The power light is on The product is turned on The power light is flashing The product is busy Wait for the power light
78. warranty period We recommend that you make your own backup or print out your network data and settings Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in Mac OS X Printer Window Cannot Print Over a Network Printing a Network Status Sheet Parent topic Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the WiFi light on your product is not solid green make sure you press the Wi Fi button on the product within 2 minutes of pressing the WPS button on your router Hold down the Wi Fi button on the product for 3 seconds Make sure to place your product within contact range of your router or access point Note Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Verify that your router or access point is operating correctly by connecting to it from your computer or another device You may need to disable the firewall and any anti virus software on your wireless router or access point Check to see if access restrictions such as MAC address filtering are set on the router or access point If access restrictions are set add your product s MAC address to your router s address list T
79. wing options as necessary for your version of Mac OS X To cancel printing click the print job and click C or Delete To pause a print job click the print job and click KD or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document Mac OS X Cancelling Printing Using a Product Button If you need to cancel printing press the Qj cancel button on your product Parent topic Printing From a Computer 44 Replacing the Ink Cartridge When the ink cartridge is expended you need to replace it You may also need to replace a cartridge that is more than six months old if your printouts do not look their best even after cleaning and aligning the print head Note Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements If you would like to return your used ink cartridges to Epson for proper disposal please go to www epson com recycle for more information Check Cartridge Status Purchase Epson Ink Cartridges Removing and Installing the Ink Cartridge Replacing the Ink Cartridge Using a Computer Utility Check Cartridge Status Your product and its printing software will let you know when the ink cartridge is low or expended Checking Cartridge Status Lights Checking Car
80. your product and select Options amp Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility 4 Select Print Head Alignment 65 5 Click Next then click Print to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see a window like this Look at the alignment sheet Find the square without any visible bands in sets 21 through 4 Select the number that corresponds to that square from the list below for all sets Then click Next gt If every square contains a band select the square with the thinnest band or bands Then dick Realignment 6 Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set After choosing each pattern number click Next f no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 7 When you are done click Finish Parent topic Print Head Alignment 66 Cleaning the Paper Guide If you see ink on the back of a printout you can clean the paper guide to remove any excess ink 1 2 3 No or o

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