Epson Stylus Color Ink Jet Printer Product Support Bulletin
Contents
1. Driver file name STY104 EXE is available on the Epson RBBS resolves the above issue EPSON AMERICA INC E PS O N Product Support Bulletin SUBJECT MS Windows 3 x Stylus 400 800 Color Printer Driver problems using the ActionPC Tower 3000 Computers Date 11 5 94 PSB No S 0180 Page s 1 of 1 Originator DS This bulletin provides procedures to implement a software solution to address printing problems using the printer driver ver 1 03E for the Stylus 400 800 and Color printers when connected to an Epson ActionPC 3000 and ActionTower 3000 computers in the MS Windows 3 x environment The ActionPC Tower 3000 computers with the black EPSON logo plate have a problem using the 1 03E version driver The ActionPC Tower 3000 systems with the red EPSON logo plate which are the DX2 66 models do not require this software solution The software solution is as follows l From Windows MAIN program group open FILE MANAGER Within File Manager change to the SYSTEM sub directory located in the Windows directory Find the file EPSPLMGR EXE and double click on that file to run load it This will open the EPSON SPOOL MANAGER 2 From the SPOOL MANAGER screen select the QUEUE pull down menu then select SETUP 3 From the SETUP screen enable the PRINT MANAGER by clicking on that option 4 Close the Spool Manager and exit File Manager 5 Print a document and verify the solution is working correctly If this solution is not satisfactory2. contact your nearest Epson Authorized Service Center for a hardware level solution EPSON AMERICA INC E PS O N Product Support Bulletin SUBJECT MS Windows 3 x Stylus 400 800 Color Printer Driver problems using the ActionPC Tower 2000 Computers Date 11 5 94 PSB No PSB S 0179 Page s 1 of 1 Originator DS This bulletin provides procedures to implement a software solution to address printing problems using the printer driver ver 1 03E for the Stylus 400 800 and Color printers when connected to an Epson ActionPC 2000 and ActionTower 2000 computers in the MS Windows 3 x environment Some ActionPC Tower 2000 computers with the black EPSON logo plate have a problem using the 1 03E version driver The software solution is as follows l From Windows MAIN program group open FILE MANAGER Within File Manager change to the SYSTEM sub directory located in the Windows directory Find the file EPSPLMGR EXE and double click on that file to run load it This will open the EPSON SPOOL MANAGER 2 From the SPOOL MANAGER screen select the QUEUE pull down menu then select SETUP 3 From the SETUP screen enable the PRINT MANAGER by clicking on that option 4 Close the Spool Manager and exit File Manager 5 Print a document and verify the solution is working correctly If this is not satisfactory contact your nearest Epson Authorized Service Center for a hardware level solution To verify if you need to follow the procedure
3. EPSON AMERICA INC E PS O N Product Support Bulletin SUBJECT MS Windows 3 x Stylus 400 800 Color Printer Driver problems using the ActionNote 650 Series NoteBook Computer Date 11 5 94 PSB No PSB S 0182 Page s 1 of 2 Originator DS This bulletin provides additional information to allow printer driver ver 1 03E for the Stylus 400 800 and Color printers to complete the installation process when connected to Epson ActionNote 650 Series computers in the Windows 3 x environment When attempting to install the 1 03E printer driver the following warning message appears This driver cannot be updated because it is currently being used by windows Wait until Windows is finished using the driver and then try again This is caused by a conflict with the Chips amp Technologies 65540 256 color video driver and the printer installation process The following steps will help complete the installation l Exit Windows to the DOS prompt C gt 2 Change directories to Windows Type CD Windows Hit ENTER 3 At the C Windows prompt type SETUP and Hit ENTER 4 After the SETUP screen appears with the UP and DOWN arrows select the DISPLAY line Hit ENTER 5 A BOX will appear near the bottom of the screen containing video drivers With the DOWN ARROW key move through the drivers and find either a CHIPS 65540 16 color driver or select the Windows VGA driver Hit ENTER Hit ENTER two more times to exit SETUP 6 Type WIN to load Wind
4. ers to complete the installation process when connected to Epson Progression Progression4 N X Epson and Endeavor WG computers in the MS Windows 3 x environment When attempting to install the 1 03E printer driver the following warning message appears This driver cannot be updated because it is currently being used by windows Wait until Windows is finished using the driver and then try again This is caused by a conflict with the Wingine 256 color video driver and the printer installation process The following steps will help complete the installation l Exit Windows to the DOS prompt C gt 2 Change directories to Windows Type CD Windows Hit ENTER 3 At the C Windows prompt type SETUP and Hit ENTER 4 After the SETUP screen appears with the UP and DOWN arrows select the DISPLAY line Hit ENTER 5 A BOX will appear near the bottom of the screen containing video drivers With the DOWN ARROW key move through the drivers and find either a WINGINE 32k or 64k color driver or select the Windows VGA driver Hit ENTER Hit ENTER two more times to exit SETUP 6 Type WIN to load Windows In the MAIN program group find CONTROL PANEL and double click In CONTROL PANEL find PRINTERS and double click Continue with the printer installation from here 7 After completing the installation follow steps 1 through 4 to change back to the Wingine 256 color driver you wish to use NOTE The latest version v1 04 of the Stylus Printer
5. in this bulletin check if your system SETUP lists Printer port control If it is listed the parallel port allows PS 2 and AT selections select AT Unidirectional See page A 3 in your computers User s Guide for SETUP instructions If your computer has this option skip the instructions above EPSON AMERICA INC E P S O N Product Support Bulletin Subject Using the Stylus COLOR on a Network Date 2 7 95 PSB No P 0104 Page s 1 of 2 Originator CEB This bulletin describes the necessary steps required to operate the Stylus COLOR in a network environment There are two basic ways to use the Stylus COLOR in a network environment 1 Use the Epson Stylus Color driver s built in network support 2 Use the network s LPT port redirection functions The Stylus Color has been tested with Novell NetWare 3 1x It will work off a dedicated print server the file server running the PSERVER NLM and RPRINTER on a workstation For best performance Epson recommends its driver s method for network printing Additionally use of the Epson Stylus Color driver network support is the only known reliable method for printing across a LANtastic Network According to Artisoft technical support their LPT redirectors do not work with third party spoolers The document will go into detail on our driver s method for network printing There are two areas that you will have to configure 1 The computer that the printer is attached to Host Comp
6. ows In the MAIN program group find CONTROL PANEL and double click In CONTROL PANEL find PRINTERS and double click Continue with the printer installation 7 After completing the installation follow steps 1 through 4 to change back to the Chips 65540 256 color driver you wish to use Page s 2 of 2 PSBO182 8 Re start Windows and go to the MAIN program group open FILE MANAGER From the C WINDOWS SYSTEM subdirectory run EPSPLMGR EXE by double clicking on the file name This will load the Epson Spool Manager 9 From the Spool Manager screen select the QUEUE pull down menu then select SETUP 10 From the SETUP screen enable the Print Manager by selecting this option 11 Close the Spool Manager and exit File Manager The installation 1s complete Steps 7 through 10 are required when the parallel port is set to BI DIRECTIONAL in SETUP If the parallel port is set to NORMAL steps 7 through 10 are not required The latest version v1 04 of the Stylus Printer Driver is available on the Epson RBBS as file name STY104 EXE which resolves the above issues EPSON AMERICA INC E PS O N Product Support Bulletin SUBJECT MS Windows 3 x Stylus 400 800 Color Printer Driver problems using the Progression Progression4 NX Epson Endeavor WG Date 11 5 94 PSB No PSB S 0181 Page s 1 of 2 Originator DS This bulletin provides additional information to allow printer driver ver 1 03E for the Stylus 400 800 and Color print
7. twork rights to read create and erase files in this directory 6 Click on OK 7 Minimize the EPSON SPOOL MANAGER nn a EE Below is a list of possible network configurations in order of performance It is listed from best to poorest performance Epson Spool Manager network support Best performance Dedicated print servers Print server running on a file server Running RPRINTER on a workstation Poorest performance POND i x NOTE Procedure is outlined above k Refer to the network documentation or network administrator
8. uter 2 The other computers on the network that want to access the printer Remote Computer Workstation How to configure the HOST COMPUTER 4 Make an icon for the EPSON SPOOL MANAGER EPSPLMGR EXE in the WINDOWS SYSTEM directory Place this icon in the STARTUP group Run the EPSON SPOOL MANAGER Once the EPSON SPOOL MANAGER is running go to the QUEUE menu and select SETUP 5 Select REMOTE DESPOOL 6 Place an X in the PRINTING FROM REMOTE QUEUES box AON PSB No P 0104 Page 2 of 2 7 Select a common network directory i e F EPSON This is the spooling directory Make sure that you have the proper network rights to read create and erase files in this directory 8 Click on OK 9 Minimize do not close the EPSON SPOOL MANAGER Each time the HOST COMPUTER is booted and Windows is loaded verify that the EPSON SPOOL MANAGER loads If the EPSON SPOOL MANAGER doesn t load network printing will not be possible How to configure the REMOTE COMPUTER WORKSTATION A copy of the Stylus COLOR driver must be installed on each remote computer 4 Make an icon for the EPSON SPOOL MANAGER EPSPLMGR EXE in the WINDOWS SYSTEM directory 2 Run the EPSON SPOOL MANAGER 3 Once the EPSON SPOOL MANAGER is running go to the QUEUE menu and select SETUP 4 Select SPOOL TO REMOTE PRINTER 5 Select the same network directory chosen in step 7 in the HOST COMPUTER configuration Make sure that you have the proper ne
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