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Epson ActionPC 3000 User's Manual

1. 3 6 Installing and Removing Options Miscellaneous jumper settings continued Jumper Jumper number setting Function J30 1 4 Selects external battery 2 3 Selectsthe sytem board battery 3 4 Discharges CMOS memory this resets the SETUP values to theirfactory defaults Factory setting Jumpers JB and JE must be set to the same position to enable ordisable the hard disk drive controller Default setting dependson the type of factory installed microprocessor Microprocessor type jumpersettings Microprocessor type installed J11 J13 486DX 486DX2 or DX4 1 2 1 2 3 4 4865 Off 2 3 487SX or Pentium OverDrive 2 3 1 2 3 4 X2 50 1 2 or Off 2 3 Default setting dependson the type of factory installed microprocessor Microprocessor voltage jumper settings 1 Microprocessor voltage J31 J33 3 5 Volt 1 2 and 3 4 2 3 3 or 3 45 Volt 5 6 and 7 8 1 2 3 6 Volt 5 6 and 7 8 2 3 1 To determine the voltage of your microprocessor see page 3 23 2 Default setting 3 The setting of J33 does not matter if you are using a 5 Volt microprocessor Built in VGA controller jumper settings Function J14 J15 Enable built in VGA controller On On Disable built in VGA controller Off ff Default setting Installing and Removing Options 3 7 Note To use an external display adapter in an expansion slot yo
2. Setting the Boot Options The System Security and Anti Virus Options Using the Green PC Features The System Summary Option Exiting SETUP oe g W woa Post SETUP Procedures Chapter 2 Using Your Computer Working Comfortably Stopping a Command or Program Resetting the Computer Using Energy Wisely Using Your Green PC Features Changing the Processor Speed Chapter 3 Installing and removing Options Removing the Cover Replacing the Cover Locating the Internal Components Changing the Jumper Settings Setting the Jumpers Installing Memory Modules Inserting SIMMS esum Rm RV k e REIS RN Removing 5 5 Installing an Option Card Installing a Card in a Full length Slot Removing an Option Card Adding Video Memory Installing External Cache Installing the External Cache Chips Upgrading the Microprocessor Replacing the Processor Chip Post installation Procedures Chapter 4 Installing and Removing Drives Removing
3. 2 Index External cache Intro 1 Intro 4 3 20 23 5 14 2 F Faceplate removing 4 17 replacing 4 22 Fixed Disk Setup option 1 10 11 Fixed Disk Timeout option 1 18 Formatting diskettes 5 7 hard disk drive 5 9 Frequency power supply 6 Full length option slots 3 15 16 4 Function keys SETUP 1 8 G Game port access jumper specification Green PC Intro 3 1 18 2 4 5 Grounding plate Grounding yourself 3 3 3 19 3 24 Guiderail H Half length option slots 3 16 17 A 4 Hard disk drive auto sensing 1 10 11 5 9 3 8 bays 4 1 4 14 cable 4 4 5 4 9 12 4 14 15 4 20 compaction utility 5 10 configuration 1 10 11 4 22 5 9 controller errors formatting 5 9 grounding plate 4 5 guiderail 4 5 installing Intro 4 4 1 12 4 15 21 jumpers 3 6 4 4 15 8 A 11 light mounting frames 4 4 5 Hard disk drive continued option information A 10 11 parameters A 8 10 physical format post installation preformatted problems 5 8 10 removing 4 1 3 4 21 22 SETUP option 1 10 11 standby mode Intro 3 1 18 2 4 5 5 9 5 11 JA 1 support Intro 2 time out 1 18 translation mode A 10 types A 4 4 8 9 user defined Hardware interrupts Heat sink installing 3 23 3 26 limitations Height computer Help screen SETUP 1 8 Help where to get
4. Turn off the monitor s power wait five seconds and turn it back on 5 6 Troubleshooting If the light still does not come on check the electrical outlet for power Turn off your monitor and unplug it from the outlet Then plug a lamp into the wall outlet and turn it on If the light turns on your monitor may be faulty Diskette Problems You see a diskette error message The Reinsert the diskette making sure you insert it all the way If the drive has a latch turn it down to secure the diskette Also check to see that you have inserted the right type of diskette in the drive For example make sure you are not inserting a high density diskette in a double density drive If reinserting the diskette does not solve the problem insert the diskette in another diskette drive of the same type If you can read the diskette in a different drive your drive may be faulty diskette is the tight type but you still see an error Check that the diskette is not write protected preventing the drive from writing to the diskette Make sure the diskette is formatted See your operating system documentation for instructions on formatting diskettes The system may have the Diskette Access option in SETUP enabled If you entered a User level password when you started the system but this option is set to a Supervisor level you see an error when you access the drive You may have a defective diskette Try copying the files from
5. 3 4 CPU see Processor Ctrl Alt 2 5 Ctrl Alt 2 5 Ctrl Alt Del 2 3 5 4 Ctrl Break 2 2 Ctrl C 2 2 Cursor Customer support Intro 6 7 D Data losing saving Date setting Daylight savings time Depth computer A 5 Diagnostics power on 1 6 5 13 Disk compaction utility Diskette drive 1 6 4 11 4 15 4 18 4 21 A 4 cable 4 13 4 19 H 21 caution CIE 1 10 4 22 5 8 controller A 3 controlli access 11 14 errors 5 faulty 5 7 installing EX 3 4 8 9 4 4 13 4 15 21 i 3 6 latch 5 7 Diskette drive continued lights 1 6 post installation power cable 4 19 21 5 8 problems 5 8 removing 4 1 3 4 21 22 support Intro 2 types A 4 Diskette s access controlling 1 14 7 A 5 defective formatted write protected Display adapters 1 9 5 6 Display prompt SETUP Display type option 1 9 DMA assignments A 12 Drivers mouse printer VGA Intro 3 Electrical circuitry outlet 1 4 5 5 3 Energy conserving 2 Energy Star Intro 1 Intro 3 1 18 ads 6 A 1 A 3 Environmental requirements EPSON Connection Intro 3 Intro 6 Ergonomic tips 2 1 2 Errors configuration diskette drive hard disk drive keyboard read write 5 10 Extended memory 1 10 A 14
6. EPSON product This membership entitles you to O An introductory 15 credit on CompuServe O Your own user ID and password O A complimentary subscription to CompuServeMagazine CompuServe s monthly publication To take advantage of this offer call 800 848 8199 in the United States and Canada and ask for representative 529 In other countries call the following U S telephone number 614 529 1611 or your local CompuServe access number If you are already a CompuServe member simply type GO EPSON at the menu prompt to reach the Epson America Forum Introduction 7 Contents Introduction DM Energy Savings VGA Drivers Optional Equipment How to Use This Manual Where t Get Help e mg we aie og CompuServe On line Support o For amp 65Te51rnro Chapter 1 Setting Up Your System Unpacking Your Computer Setting the Voltage Selector Switch Connecting System Components Connecting the Power Cord Turning Your System On and Off Running the SETUP Program Starting the SETUP Progam The System Setup Option The Fixed Disk Setup Option The Advanced System Setup Option
7. speed after being in standby mode Disable this option in SETUP see Chapter 1 Yourapplication haslocked the computer making it unresponsive to keyboard commands Reset the computer and try again If resetting the computer does not help turn it off wait 20 seconds then turn it on again Some software like OS 29 UNIX or NetWare needs a minimum of 8MB to 16MB of RAM to work correctly Check your software documentation for the minimum memory requirements If necessary add additional memory using the instructions in Chapter 3 Troubleshooting 5 11 Printer Problems The printer or scanner does not work at all The Check that the printer or scanner has power and is properly connected to the computer Also make sure your printer has paper in it If you are using more than one serial port and one is for your printer check the primary and secondary port settings COMI and 2 in your application program If you connected a scanner or a parallel port network adapter to the parallel port make sure you set the port for bidirectional operation PS2 mode in the SETUP program as described on pages 1 11 and 1 13 printer prints garbled information Check the printer manual for the printer s correct DIP switch or control panel settings Also make sure you have the proper drivers installed for your printer and make sure you ve selected the correct printer within your software application Option Card Problems
8. 3 for information on installing SIMMs If you have installed a gold plated SIMM in the sockets the socket may have corroded slightly Remove the SIMM and clean the gold plated connection then reinstall the SIMM Troubleshooting 5 13 Controller Problems You see a controller error for the drive controllers or the VO port controllers when you start your system The indicated controller on your system board may be faulty If you have an option card with a controller that will work with your device you can install it and change the jumper settings on the system board to disable the built in controller You can then continue to use your system until it is convenient for you to have it serviced External Cache Problems The amount of cache displayed by the power on diagnostics program is incorrect You may have installed the external cache chips incorrectly They may be the wrong type or they may not be inserted all the way Also make sure the tag chip you ve installed has a 20ns access speed Also you may not have changed the SETUP program or the jumpers to recognize the new cache Make sure you have set the External cache option to Enabled and set both the System shadow and the Video shadow options to Enabled You can access these options from the Memory Cache and Memory Shadow options on the Advanced System Setup screen See Chapter 3 for instructions on changing the jumper settings or information on installing external ca
9. 4MB 8MB 16MB and 32MB SIMMs The following table shows the possible SIMM configurations do not install memory in any other configuration The labels on the system board identify the sockets Bank 0 and Bank 1 where you should install SIMMs SIMM configurations Bank 0 Bank 1 Total memory 1MB 1MB 1MB 1MB 2MB 2MB s 2MB 2MB 1MB 3MB 1MB 2MB 3MB 4MB 4MB 4MB 1MB 5MB 4MB 2MB 6MB 4MB 4MB 8MB 8MB 8MB 8MB 1MB 9MB Installing and Removing Options 3 9 SIMM configurations continued Bank 0 Bank 1 Total memory 8MB 2MB 10MB 8MB 4MB 12MB 8MB 8MB 16MB 16MB 16MB 16MB 1MB 17MB 16MB 2MB 18MB 16MB 4MB 20MB 16MB 8MB 24MB 16MB 16MB 32MB 32MB 32MB 32MB 1MB 33MB 32MB 2MB 34MB 32MB 4MB 36MB 32MB 8MB 40MB 32MB 16MB 48MB 16MB 32MB 48MB 32MB 32MB 64MB Before you install SIMMs check the following guidelines to ensure that they will work properly O Use only tin plated 72 pin 32 bit or 36 bit fast page mode SIMMs that operate at an access speed of 80ns nanoseconds or faster Be sure all the SIMMs operate at the same speed L Use the correct SIMM configuration to add the amount of memory you want See the table above 3 10 Installing and Removing Options L Your SIMM sockets may not look exactly like the ones in the illustrations If you re not sure how to install SIMMs contact th
10. 5 49 940 6 17 940 512 6 170 903 8 46 903 0 CP30174E 7 171 332 16 63 332 0 CP30174 8 213 1024 12 34 1024 0 ST3243A 9 117 900 15 17 901 0 10 341 768 14 62 768 0 ST3390A 11 528 1024 16 63 1024 0 ST3655A 12 52 855 7 17 855 0 13 170 1010 6 55 1010 0 AC1170 14 255 1010 9 55 1010 0 AC2250 16 341 1010 12 55 1010 0 AC2340 17 212 989 12 35 989 0 AC1210 18 213 685 16 38 685 0 CF amp 210A 19 62 1024 7 17 1023 512 20 31 733 5 17 732 300 21 127 919 16 17 919 0 ELS127A 22 31 733 5 17 733 300 23 170 1011 15 22 1011 0 ELS170A 24 245 723 13 51 723 0 LPS240A 25 252 895 10 55 895 0 CP30254 26 343 665 16 63 665 0 CP30344 A 8 Specifications Hard disk drive types continued Size Sectors Landing Write Drive Type MB Cylinders Heads track zone precomp name 27 540 1048 16 63 1048 0 CFA540A 28 426 9826 16 63 826 0 CFS420A 29 131 1002 8 32 1002 0 7131A 30 245 967 16 31 967 0 7245A 31 345 790 15 57 790 0 7345A 32 42 809 6 17 809 128 33 50 830 7 17 830 0 34 72 830 10 17 830 0 35 44 1024 5 17 1024 0 36 71 1024 8 17 1024 0 37 42 615 8 17 615 128 38 109 1024 8 26 1024 0 39 72 925 9 17 925 0 40 80 1024 9 17 1023 0 41 119 918 15 17 917 0 42 130 1001 15 17 1001 0 43 143 823 10 34 822 0 44 84 969 5 34 968 0 45 118 969 7 34 968 0 Actual formatted size may be slightly different than size on drive label you cannot change th
11. Intro 6 7 Humidity I O address map A 14 15 expansion slots A 4 port problems Indicator lights diskette drive 1 6 hard disk drive 1 6 monitor power 1 6 5 3 5 6 speed 1 6 2 5 Inlet power 1 4 5 5 3 Input ranges power supply 1 2 3 Internal cache Intro 1 Internal components 3 5 Interrupts hardware A 13 Index 3 J Jumpers battery 3 7 cache 3 8 3 22 changing settings 3 6 9 diskette drive game port 3 6 hard disk drive 3 6 4 4 5 8 A 11 main system board 3 6 9 option card s 3 14 parallel port processor speed processor type 3 7 serial ports 3 6 VGA controller 3 6 7 video card 3 14 K K B port Intro 1 1 4 5 5 A 3 Key disk 2 5J 5 11 Keyboard d connections errors num lock port Intro 1 BSI problems processor d commands 2 5 6 PSI 2 compatible Intro 1 specifications Keypad numeric Keys SETUP function L LAN card Intro 2 Local bus see Video Lockout timer option 1 18 5 5 Low level format Mass storage Intro 2 Intro 4 4 1 A 4 5 Math coprocessor Intro 2 A 2 Memory cache see Cache memory clearing CMOS RAM 1 7 8 1 19 3 7 2 extended 1 10 A 14 installing see SIMMs insufficient relocation A2 removing see SIMMs ROM IT r9 A3 A 14 shadow see Shadow RAM SIMMs
12. Removing Drives 4 3 This section includes steps for the following procedures O Removing the mounting frames from the hard disk drive f necessary Ll Installing the hard disk drive in the mounting bracket O Replacing the mounting bracket in the computer L Connecting the drive cables Be sure to check the jumper settings on the hard disk drive before you install it If you have two hard disk drives one must be configured as the master which contains the operating system and the other as the slave A table of jumper settings for high capacity EPSON drives is included in Appendix A Also you may need to know the number of cylinders heads sectors etc if the hard disk drive auto sensing feature in SETUP is unable to correctly identify your drive The hard disk drive table used in the SETUP program is included in Appendix A If your drive is not listed or you need more information see the documentation that came with your drive or contact the manufacturer 4 1 Installing and Removing Drives Removing the Mounting Fames If there are mounting frames attached to your hard disk drive remove them before you install the drive Follow these steps 1 On your drive there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames If so remove the screws securing them to the mounting frame and remove the guiderail and grounding plate plastic guiderail metal grounding plate mount
13. and Removing Drives 4 15 Attaching Mounting Fames to the Drive If you are installing 3 wide drive you need to attach mounting frames to the drive If you are installing a drive that already has mounting frames on it see if it also has a plastic guiderail and metal grounding plate attached to it If so follow step 1 on page 4 5 to remove the guiderail and grounding plate Then go to Installing the Drive on page 4 17 Follow these steps to attach mounting frames to a drive 1 Locate the two mounting frames and four screws that came with the drive 2 As shown below place a mounting frame on one side of the drive and align it so that the oval holes in the frame are positioned over the holes in the drive Then secure the mounting frame to the drive with the two screws mounting frame DN 3 Repeat step 2 to attach a mounting frame to the other side of the drive 4 16 Installing and Removing Drives Installing the Drive Follow these steps to install a drive in the upper or lower external drive bay 1 Remove the faceplate from the drive bay by pushing it out from the inside of the computer Keep the faceplate in a safe place in case you remove a drive later or you are installing a hard disk drive Installing and Removing Drives 4 17 2 Slide the drive through the slot into the bay until it is flush with the front of the computer 3 Align the slots at
14. cord diskettes b mE lt gt ual mouse Setting Up Your System 1 1 If you purchased any optional equipment that goes inside the computer such as option cards memory modules or drives you should install these devices before you connect your computer See Chapters 3 and 4 for instructions Setting the Voltage Selector Switch Your system is powered by a 200 Watt power supply The power supply voltage is controlled by a voltage selector switch on the computer s back panel You can set this switch to 110 VAC or 220 VAC EPSON ships the computer with the voltage selector switch set to 110 VAC This setting is appropriate for line source voltages between 100 and 120 VAC and is generally the appropriate setting to select if you plan to use your computer in North America South America or Japan If you plan to operate the computer in the United Kingdom Europe or some South American countries you will probably need to reset the voltage selector switch to 220 VAC Doing so allows your computer to handle line source voltages between 200 and 240 VAC which are standard in Europe 1 2 Setting Up your System Caution Before you turn on the power to your system make sure the voltage selector is set to the appropriate setting for the electrical power source in your location or you will seriously damage your system To change the voltage selector switch setting sl
15. do not enter a low power standby mode VGA Drivers Your computer comes with VGA drivers and utilities for use with the integrated video interface With these drivers you can take advantage of the extended VGA features such as higher resolutions and 132 column text mode when you run popular applications If your system was configured for you these drivers and utilities may be installed on your hard disk If you need to install them yourself see the instructions in Chapter 1 To obtain drivers for additional applications call the EPSON Connection or access the Epson America Forum on CompuServe Introduction 3 Optional Equipment You can easily upgrade your computer by installing additional memory and a wide variety of options as described in Chapters 3 and 4 Memory By adding 1MB 2MB 4MB 8MB 16MB or 32MB SIMMs single inline memory modules to the main system board you can expand the computer s memory up to 64MB Video You can increase the video memory in Memory your system to 1MB which allows you to use higher resolutions with more colors CPU Your system supports a variety of microprocessors including 5 Volt 3 3 Volt 3 45 Volt and 3 6 Volt processors see Chapter 3 for more information Cache You can increase the external cache memory size to 64KB 128KB or 256KB by installing cache SRAM chips on the main system board allowing you to access data faster and improve overall system performa
16. for users who logged on with a user password To specify a User password you must first specify a Supervisor password Follow these steps to enter or change a Supervisor password l Select the Set Supervisor Password option and press Enter 2 You see a Set Supervisor Password window Type the password you want to use then press Enter You can define a password of up to eight characters 3 Type the same password a second time and press Enter You see a message that your changes have been saved Setting Up your System 1 15 4 Press the spacebar The Supervisor Password IS option is now set to Enabled To set a User password select the Set User Password option and follow the steps above Deleting passwords To delete your passwords follow these steps l Set the Password on boot option to Disabled 2 Delete the User password by pressing Enter for both the password field and the confirmation field Don t type any characters in these fields 3 Then delete the Supervisor password the same way Note You must delete the User password before SETUP will allow you to access the Supervisor password If you have forgotten your password s see Password Problems in Chapter 5 Using the virus protection features Several options on the Security and Anti Virus screen allow you to define system protection features The Diskette Access option allows you to restrict access to your diskette drives based on th
17. information in the following tables to change their settings if necessary Miscellaneous jumper settings Jumper lumber setting Function JA 1 2 Enables LPT parallel port 2 3 Disables LPT parallel port JB 12 Enables HDC IDE hard disk drive controller 2 3 Disables HDC IDE hard disk drive controller JC 1 2 Enables COMA serial port 1 2 3 Disables COMA serial port 1 JD 12 Enables COMB serial port 2 2 3 Disables COMB serial port 2 JE 1 2 Enables HDC IDE hard disk drive controller 2 3 Disables HDC IDE hard disk drive controller J4 1 2 Enablesgame port J1 2 3 Disables game port J1 J5 1 2 Assigns the parallel port as LPT1 378h 37Fh 2 8 Assigns the parallel port as LPT2 278h 27Fh J6 1 2 Assigns serial port 1 as COM1 3F8h 3FFh 2 3 Assigns serial port 1 as 3E8h 3EFh J7 1 2 Assigns serial port 2 as 2 2F8h 2FFh 2 8 Assigns serial port 2 as COM4 2E8h 2EFh J8 12 Enablesthe diskette drive controller 2 8 Disables the diskette drive controller J10 On Enable VGA interrupt Off Disable VGA interrupt 417 1 2 Microprocessor installed runs at 33 MHz or 66 MHz or a multiple of these 486SX 33 486DX 33 486DX2 66 DX4 100 or Pentium 3 4 Microprocessor installed is a 486DX 50 1 2 3 4 Microprocessor installed is a DX 40 5 6 Microprocessor installed runs at 25 MHz or 50 MHz or a multiple of these 486SX 25 486DX2 50 DX4 75 or SX2 50
18. it fully You should feel the card fit into place If it does not go in smoothly do not force it pull the card all the way out and try again Replace the slot cover bracket by inserting it into the small metal holder below the option slots Secure the slot cover bracket to the computer with the retaining screw Removing an Option Card You may need to remove an option card installed in your computer to access components on the main system board to change a jumper setting for example You may also want to remove a card if you no longer need it Refer to the illustrations on pages 3 15 and 3 16 as you follow these steps 1 If you are removing a card from one of the full length slots first remove the retaining screw securing the option card to the computer Then pull the card straight out of the slot If you are removing a card from one of the half length slots first remove the slot cover bracket Then pull the card straight out of the slot Set the card aside with the component side facing up If you are not installing another option card in the empty slot replace the option slot cover and retaining screw Installing and Removing Options 3 17 Adding Video Memory Your computer comes with 512KB or 1MB of video memory If you have 512KB you can increase your video memory to 1MB by installing four video DRAM DIP Dual Inline Package chips The chips must be 20 pin 256KB chips that operate at a 70ns access speed For
19. menu you can select the various options to identify your system s configuration and then save your new values to CMOS If you change your mind you can cancel any changes you have made and restore the default values stored in ROM or load the values previously stored in CMOS The table below lists the keys you can use to perform SETUP operations SETUP function keys Key Function Tle gt Move the cursor to the next or previous modifiable option Home End Move the cursor to the top or bottom of the menu F1 or Alt H Displays a help screen describing the option currently selected 1 8 Setting Up your System SETUP function keys continued Key Function F5 or Selects the previousvalue F6 or or Selects the next value Spacebar F9 Loads the factory default values for the SETUP options on the current Screen F10 Ignoresany changesyou have made on the current Screen Enter Selects the current option or value Esc or Alt X Returnsto the previousscreen Whenever you are in SETUP the bottom of the screen lists the keys you can press to perform specific functions The System Setup Option From the System Setup screen you can set the options described below Setting the time and date The real time clock in your computer continuously tracks the date and time even when the computer is turned off Once you set the System Time and System Date options you should no
20. or plug is damaged if liquid has entered the computer if the computer has been dropped or the cabinet damaged if the computer does not operate normally or exhibits a distinct change in performance If you plan to use the computer in Germany observe the following To provide adequate short circuit protection and over current protection for this computer the building installation must be protected by a 16 Amp circuit breaker Beim Anschlufi des Computers an die Netzversorgung mu sichergestellt werden daf die Geb udeinstallation mit einem 16 A Uberstromschutzschalter abgesichert ist Importantes instructions de s curit Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin Observer soigneusement tous les avertissements et directives marqu s sur l ordinateur e D brancher l ordinateur avant de le nettoyer N utiliser qu un chiffon humide Veiller ne pas renverser de liquides sur l appareil e Ne pas placer l ordinateur sur une surface instable ni pr s d une source de chaleur e Ne pas bloquer ni couvrir les orifices d a ration de l appareil Ne pas introduire d objets dans les ouvertures e Utiliser seulement le type de source d alimentation lectrique indiqu sur l tiquette e Tout l quipement doit tre branch sur des prises de courant avec contact de terre Ne jamais utiliser une prise sur le m me circuit qu un appareil photocopies ou un syst me de cont
21. respond Try turning the computer off wait 20 seconds and turn it on again Your computer suddenly stops operating You may have overloaded the power supply See your option card manual s for the power requirements for your option card s Then check Appendix A to see if you have exceeded the option slot power limits 5 4 Troubleshooting Keyboard Problems The screen displaysa keyboard error message when you turn on or reset the computer Make sure the keyboard is securely connected to the keyboard port and not the mouse port Although these ports look alike they cannot be used interchangeably Nothing happens when you type on the keyboard The Lockout Timer may be set in SETUP This option inactivates the keyboard for a specified period of time after the system returns to an active mode from a low power standby mode This delay gives Energy Star compliant monitors the time they need to return to an active mode Wait a few seconds and try again See The Computer Does Not Respond above The cursor keys on the numeric keypad do not work properly If the Num Lock light in the upper right corner of the keyboard is lit press NumLock to turn off the function Mouse Problems Yourmouse isn t working properly or you see an auxiliary device error message Make sure the mouse cable is securely connected to the MOUSE port and not the keyboard K B port Also make sure you installed the mouse driver correctly if ne
22. take a second or two to reach its operating speed and read or write to the disk The hard disk drive access light turns on when the system begins accessing the disk 2 4 Using Your Computer Note Some hard disk drives do not support a low power standby mode Also the delay caused by the hard disk drive returning to active mode may cause errors in some applications If you have problems you may want to disable the standby mode for the hard disk drive Changing the Processor Speed Your computer s processor can operate at two speeds fast or slow 8 MHz The slow speed is available to provide compatibility with older application programs such as those that require you to leave a key disk the diskette that contains the copy protection in the diskette drive When your computer is operating at fast speed the SPEED light on the front panel is on When the computer is operating at slow speed the light is off You should use fast speed for almost everything you do because your programs will work faster However certain application programs have specific timing requirements and can run only at the slower speed See your application software manual to determine if this is the case You can change the processor speed temporarily by entering one of the following commands from the numeric keypad on your keyboard To select slow speed press Ctrl Alt Press the key on the numeric keypad O To select fast spe
23. the bad diskette to a new diskette Troubleshooting 5 7 Something is wrong with the data in the files If you are using MS DOS run CHKDSK to repair the files You may also be able to use special utilities or diagnostics to solve this problem Diskette Drive Problems A newly installed diskette drive is not working properly Make sure you have installed the drive correctly and check all the cable connections You see a diskette drive error when you start your computer Run the SETUP program and configure your system for the correct type of diskette drive The diskette drive is making loud or unusual noises Contact your Authorized EPSON Servicer or the EPSON Connection Hard Disk Drive Problems A newly installed hard disk drive is not working properly or its performance is not what you expect Make sure you have installed the drive correctly and check all cable connections Also check the jumper settings on your drive Some hard disk drives do not support the Energy Star features on your system You may need to disable these features in SETUP 5 8 Troubleshooting You see a hard disk drive error when you start your system Run SETUP and check that your system is auto sensing the correct drive type If auto sensing is enabled and SETUP displays information that does not match your drive you may need to define your own drive type See Chapter 1 Make sure the jumpers on the system board are set correctly
24. the types of hard disk drives you installed in your system From this screen select Fixed Disk 0 Control or Fixed Disk 1 Control Your computer comes with a hard disk auto sensing feature Press Enter when the Autotype Fixed Disk option is highlighted The system detects the type of hard disk drive and fills in the remaining fields on the screen 1 10 Setting Up your System If you are using an older drive or a preformatted drive it may not support the auto sensing feature If you press Enter when the Autotype Fixed Disk option is highlighted and the drive parameters do not match your drive check Appendix A to see if your drive s parameters are included in the hard disk drive table If not you need to define your own drive type or reformat the disk See the next section for instructions on how to define your own drive type Defining your own drive type If the parameters for your hard disk do not match the parameters detected by the auto sensing feature or if you want to use your drive with parameters other than the defaults you can define your own type To define your own drive type follow these steps l Move the cursor to Type and select User 2 Type the values in each field that are appropriate for your hard disk drive 3 When you exit SETUP make sure you save your changes The Advanced System Setup Option When you select this option from the Main Menu you see the Advanced System Setup screen which contains th
25. you install it Do not touch the pins on the processor chip handle it only by the edges of its case 2 If there are any option cards in your way remove them See page 3 17 for instructions 3 Open the ZIF socket by lifting up the ZIF handle The handle rests under a plastic tab Press the handle down and away from the tab then rotate the handle upward This releases the chip from the socket The illustration on the next page shows this handle in the released position 4 Gently pull the processor chip straight up and set it aside Note The 486SX 25 microprocessor may be soldered onto an adapter board that is seated in the socket Remove the adapter board as described above 3 24 Installing and Removing Options 5 Remove the replacement chip from its package and inspect the pins If they are bent do not install the processor chip Contact your vendor for a new microprocessor Position the processor chip over the socket aligning the notched edge of the chip marked with a dot with pin 1 on the socket as shown below dot Caution If you install the processor chip in the wrong orientation you may damage the chip and void your warranty Make sure the pins in the processor chip are directly over the holes in the socket Then gently push the microprocessor straight into the socket pressing evenly on all sides If you are installing a 486 chip rather than a Pentium OverDrive processor
26. 1 local bus Intro l 3 memory see Video memory resolutions Intro 1 MESSA standby mode Intro 3 1 18 2 4 5 5 6 A L A 3 time out 1 18 True Color Intro 1 A 3 Index Video memory adding Intro 1 2 3 18 19 DIP chips 3 18 19 A 2 supported resolutions Intro 1 2 type Virus protection options 1 16 17 Voltage selector switch 1 2 3 W Weight computer Width computer Windows mouse driver Work environment 2 1 2 Write protection Z ZIF socket 3 24 25 8 Index
27. 6 1048 1011 723 1010 1010 1010 Heads 4 8 8 10 466 46 16 15 13 6 9 12 Precomp zone 0 0 0 0 0 0 0 1011 1011 1011 Landing zone 903 762 903 895 655 1048 1048 1011 723 1011 1011 1011 Sectors 46 39 46 55 63 63 63 22 51 55 55 55 Select 1 or none for the precomp value If neither of these optionsare available select the maximum available precomp value A 10 Specifications IDE hard disk drive jumpersettings Model number Single drive Master drive Slave drive Conner CP30084E C D jumpered C D jumpered No jumpers Conner CP30104H C D jumpered C D DSP jumpered No jumpers Conner CP30174E C D jumpered C D jumpered No jumpers Conner CP30254 C D jumpered C D jumpered No jumpers Conner CP30344 C D jumpered C D jumpered No jumpers Conner CFS420A C D jumpered C D jumpered No jumpers Conner CFA540A C D jumpered C D jumpered No jumpers Quantum ELS170AT DSjumpered DS SP jumpered or No jumpers DSjumpered Quantum LP amp 240AT DSjumpered SPand DS No jumpers jumpered Western Digital No jumpers MA jumpered S jumpered AC1170 Western Digital No jumpers MA jumpered SL jumpered AC2250 Western Digital No jumpers MA jumpered 9 jumpered AC2340 CS cable selection can be jumpered for any configuration When CSis used the drive is a master if pin 28 isgrounded and a slave if
28. A newly installed option card is not working correctly Make sure the option card is installed correctly and is well seated in its slot Run SETUP to update your configuration after you install the card and perform setup procedures for any software you are using with the card See the documentation that came with the option card to set any necessary DIP switches or jumpers on the card The computer may also have some jumpers that must be set for the option card to work properly See Chapter 3 for system jumper information 5 12 Troubleshooting Your system may need to operate at the slower processor speed to access the device Try reducing the processor speed see Chapter 2 Make sure you install option cards that meet the system s power requirements See Appendix A Make sure the option card is not touching any other card Also make sure the card isn t touching the CPU or any fan or heat sink you have attached to the CPU If a fan or heat sink is attached to the CPU don t install an option card in the lowest 16 bit option slot An external device connected to the option card is not working correctly Make sure you are using the proper cable to securely connect the device to the card Memory Module Problems The memory count displayed by the power on diagnostics program is incorrect You may have installed the SIMMs incorrectly They may be the wrong type or speed or they may not be inserted all the way See Chapter
29. C 8K x 8 UMC 164K 20 Samsung 32K 8 KM68257BP 15 Cypress 8K x 8 CY78185 15 Paradigm 32K x 8 PDM41256S 20 Toshiba 32K x 8 TC5532K 20 Micron 32K x 8 M 1502568 20 UMC 32K x 8 UM61256A K 15 20 NKK 32K x 8 N341256P 20 Winbond 32K x 8 W24257AK 15 Aser tag AA88128AK 20 3 20 Installing and Removing Options For the cache memory to work properly you must install chips in the following configuration each bank contains four cache memory sockets Cache memory configurations Bank 0 Bank 1 Tag SRAM U23 U26 U30 U33 U34 Total cache 8K x8 8K x8 8K x8 64KB 32K x 8 8K x 8 128KB 32K x 8 32K x 8 32K x 8 256KB Note that your cache memory sockets may not look exactly like the ones illustrated here If you re not sure how to install cache memory chips contact the EPSON Connection and ask for assistance Installing the External Cache Chips Follow these steps to install the external cache chips 1 Locate the external cache memory sockets on the main system board shown on page 3 5 2 If there is an option card in your way remove it See page 3 17 for instructions Caution To avoid generating static electricity and damaging the cache chips ground yourself by touching the metal surface on the inside of the computer s back panel Then remain as stationary as possible while you install them Installing and Removing Options 3 21 5 Remove the cache ch
30. Connecting the Drive Cables After you replace the bracket you need to connect the cables for both the hard disk drive and the diskette drive This section includes steps for the following procedures L Connecting the drive ribbon cable to the system board L Connecting the cables to the hard disk drive O Reconnecting the cables to the diskette drive Connecting the drive cable to the system board Follow the steps below to connect the hard drive ribbon cable to the system board if it is not already connected l Locate the hard disk drive ribbon cable it is a flat cable with three connectors that came in the box with your computer All the connectors on this cable look the same system board connector for second connector for first connector hard disk drive hard disk drive red wire Installing and Removing Drives 4 9 2 Locate the hard disk drive connector on the system board using the illustration below 3 Position the system board connector end of the cable so that the red wire aligns with pin 1 of the connector on the system board There is a 1 printed on the system board to identify pin 1 red wire connector pin 1 4 Make sure the holes in the connector fit over the pins then push in the cable connector C
31. EPSON User s Guide renti EPA POLLUTION PREVENTER Printed on recycled paper with 10 post consumer content IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties either express or implied by or with respect to anything in this manual and shall not be liable for any implied warranties ofmerchantability and fitness for a particular purpose or for any indirect special or consequential damages Some states do not allow the exclusion of incidental or consequential damages so this exclusion may not apply to you COPYRIGHT NOTICE All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Epson America Inc No patent liability is assumed with respect to the use of information contained herein Nor is any liability assumed for damages resulting from the use of the information contained herein Further this publication and features described herein are subject to change without notice TRADEMARKS EPSON is a registered trademark of Seiko Epson Corporation EPSON Connection and EPSON Direct are service marks of Epson America Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective companies The Energy Star emblem does not represen
32. Jumpers JB and JE enable or disable the IDE hard disk drive controller See Chapter 3 for jumper information Make sure the jumpers on the hard disk drive are set correctly See the documentation that came with the drive for more information You ate unable to store data on the hard disk drive If the hard disk drive has been in low power standby mode make sure the drive has had time to achieve its full operating speed before you try to write data to it If your drive was not configured make sure you have partitioned and formatted it correctly for your operating system See your operating system manual for instructions Also make sure your hard disk drive has been physically formatted by the manufacturer All EPSON supplied drives are physically formatted at the factory If it has not been physically formatted use the format utility that came with the drive to format it before you partition it or install the operating system Note that a physical format is different from software based formatting commands such as the MS DOS FORMAT command Troubleshooting 5 9 You have been using your hard disk drive successfully for some time but notice a reduction in performance The data on the disk may have become fragmented Back up all your data and use a disk compaction utility to reorganize the files on your disk If you cannot access data on your hard disk or you are seeing read write errors the disk may have a physical p
33. Memory Module Problems Controller Problems 2 External Cache Problems Appendix A Specifications CPU Memory Controllers ree ue dre wre tu ee e n Re n Interfaces Mass Storage woe EE k W S Q REESE Keyboard sasam sss ee MOUSE ees nas RU AUS le RUE UE Q h Ur RC N SETUP Program Physical Characteristics Power Supply gt ae sman ke t hae k E s Option Slot Power Limits vii Environmental Requirements Video Resolutions and Colors Hard Disk Drive Types Drive Option Information Options Available from EPSON Tested Operating Environments DMA Assignments Hardware Interrupts System Memory Map System I O Address Connector Pin Assignments Glossary Index viii Chapter 1 Setting Up Your System This chapter briefly describes how to set up your computer It includes the following information O Unpacking your computer Ll Setting the voltage selector switch L Connecting system components L Turning the computer on and off O Running the SETUP program L Post SETUP procedures Unpacking Your Computer When you unpack your system make sure you have the items shown below power computer
34. Q4 Serial port 1 IRQ5 Parallel port 2 IRQ6 FDD controller IRQ7 Parallel port 1 IRQ8 Real time clock IRQ9 Reserved IRQ10 Reserved IRQ11 Reserved IRQ12 PS 2 mouse IRQ13 Math coprocessor IRQ14 HDD controller IRQ15 Reserved Specifications A 13 System Memory Map Memory addressrange Usage 000000h to O9FFFFh 640KB base memory 0A0000h to OBFFFFh 128KB video memory 0C0000h to 0C7FFFh 32KB video ROM BIOS 0C8000h to ODFFFFh 32KB external adapter ROM BIOS OE0000h to OFFFFFh 128KB system ROM BIOS 100000h to FDFFFFh Extended memory FEO0000h to FFFFFFh 128KB of ROM remapped from OEDOOOh to OFFFFFh System I O Address Map Hex address Assigned device 000 01F DMA controller 1 8237 020 Interrupt controller 1 8259 022 024 Chip set configuration registers 034 038 03C AD12 chip set configuration registers 040 05F Timer 8254 060 06F Keyboard controller 8042 070 07F NMI non maskable interrupt 080 09F DMA page register 74LS612 0A0 OBF Interrupt controller 2 8259A 0C0 ODF DMA controller 2 8237 Clearmath coprocessor OF1 Reset math coprocessor OF8 OFF Math coprocessor 1F 1F8 Hard disk 200 207 Game 278 27F Parallel printer port 2 280 2DF Alternate enhanced graphicsadapter A 14 Specifications System I O address map continued Hex address Assigned
35. Software versions CONFIG SYS AUTOEXEC BAT Look on the back panel of the computer to find the serial number Restart your system You ll see the system BIOS version number displayed on the screen during power on diagnostics Start SETUP and select the System Summary option to see your system s configuration VER and press Enter to see the MS DOS version number In Windows applications select About from the Help menu As your software application starts it usually displays a version number on the banner screen Also you can check your software manual At the MS DOS prompt type TYPE C CONFIG SYS and press Enter to see a listing of your CONFIG SYS file which contains system configuration commands At the MS DOS prompt type TYPE C AUTOEXEC BAT and press Enter to see a listing of your AUTOEXEC BAT file which contains system startup commands 5 2 Troubleshooting The Computer Will Not Start The power light is on but the computer does not start Make sure the boot options in SETUP are set to access drive A Then place a bootable diskette in drive A and turn on the computer again Caution If you turn off the computer always wait at least 20 seconds before turning it back on This prevents damage to the computer s electrical circuitry The computer does not start and the powerlight is not lit Make sure the power cord is securely connected to both the AC inlet on the back panel and an elec
36. Technical assistance with the installation configuration and operation of EPSON products Ll Assistance in locating your nearest Authorized EPSON Reseller or Customer Care Center O Customer Relations O EPSON technical information library fax service O Product literature on current and new products You can purchase accessories manuals or parts for EPSON products from EPSON Accessories at 800 873 7766 U S sales only In Canada call 800 GO EPSON for sales locations When you call for technical assistance be ready to identify your system and its configuration and provide any error messages to the support staff See Chapter 5 for more information If you purchased your computer outside the United States or Canada contact your EPSON dealer or the marketing location nearest you for customer support and service International marketing locations are listed at the end of this manual 6 Introduction If you need help with any software application program you are using see the documentation that came with that program for technical support information CompuServe On line Support If you have a modem the fastest way to access helpful tips specifications drivers application notes tables for DIP switch or jumper settings and bulletins for EPSON products is through the Epson America Forum on CompusServe If you are not currently a member of CompuServe you are eligible for a free introductory membership as an owner of an
37. all an option card in one of the full length slots 1 Remove the retaining screw securing the option slot cover to the computer as shown below Keep the screw to secure the option card to the computer Slide out the slot cover and set it aside Store it in a safe place in case you remove the option card later Hold the card along the top corners and guide it into the slot as shown below If you are installing a full length card insert the front edge of the card into the corresponding guide inside the computer s front panel Once the connectors reach the slot push the card in firmly but carefully to insert it fully You should feel it fit into place If the card does not go in smoothly do not force it pull it all the way out and try again Installing and Removing Options 3 15 4 Secure the end of the card to the computer with the retaining screw Installing a Card in a Half length Sot Follow these instructions to install a card in one of the half length slots l Remove the retaining screw securing the slot cover bracket Remove the bracket by lifting it straight up and out of the small metal holder at the bottom 1 dot coverbracket Tie 2 Remove the slot cover 3 16 Installing and Removing Options Hold the card along the top corners with the components facing down and guide it into the slot Once the connectors reach the slot push the card in firmly but carefully to insert
38. ation gold plated incorrect type installing Intro 4 11 12 removing 3 12 13 sockets 1 10 3 9 12 5 13 type 3 9 10 Slot cover option 3 15 3 17 Slots option see Option slots Software see Application programs Speaker Speed see Processor speed Speed light 1 6 2 5 SRAM chips see Cache memory Standby mode Intro 3 1 18 2 4 5 5 5 6 5 9 6 11 1 A 3 Static electricity 3 19 Stopping a command or program 22 Supervisor password 1 15 16 5 7 SVGA controller Intro 3 drivers Intro 4 1 20 interface Intro 1 Intro 34 A 3 jumpers 3 6 7 local bus Intro 1 3 utilities Intro 4 System BIOS Intro 1 2 1 7 10 52 2 8 14 System Security and Anti Virus options 1 15 17 A 5 System Setup option 1 9 10 System Summary option 1 14 1 19 3 9 10 T Tag SRAM 3 21 Tape drive Intro 4 14 1 4 15 A3 Technical support Intro 6 7 Temperature Time setting 1 9 Time out periods hard disk drive 1 18 monitor 1 18 Troubleshooting 5 1 14 True Color support Intro 1 3 Turning off computer 1 6 Turning on computer 1 5 6 U Unpacking computer 1 1 2 User password 1 15 User defined hard disk drive 1 11 Utilities disk compaction VGA Intro 3 V VGA see SVGA Video BIOS Intro 1 2 card jumpers 3 14 card option colors Intro 1 2 A 3 7 controller Intro 2 display type 1 9 interface Intro
39. aution If you do not correctly align the holes with the pins you could severely damage your system board when you push in the cable connector 4 10 Installing and Removing Drives Connecting the ribbon and power cables to the drive Follow the steps below to connect the hard disk drive ribbon cable and a power supply cable to the drive l Locate the hard disk drive connector on the end of the hard disk drive ribbon cable 2 Locate pin 1 on the drive connector If you do not see it on the connector casing and you did not locate it before you replaced the drive bracket you may have to remove the drive and turn it over to check the circuit board See page 4 14 for instructions on removing the drive and page 4 6 for instructions on locating pin 1 on the drive connector 3 Position the connector on the cable so that the red wire aligns with pin 1 on the drive Installing and Removing Drives 4 11 4 hs Make sure the holes in the cable connector fit over all the pins then push in the connector Caution If you do not correctly align the holes with the pins you could severely damage your hard disk drive when you push in the cable connector Locate one of the power supply cables that lead from the power supply They have multi colored wires and a plastic connector on the end Position the power supply cable connector so that its notched corners line up with the notched corners of the power
40. between the front bezel and the computer case and guide it straight down See the illustration on page 3 3 5 Replace the three cover retaining screws 6 Reconnect the computer to the monitor printer keyboard and any other peripheral devices you have Then reconnect the power cable to the back of the computer and to an electrical outlet 3 4 Installing and Removing Options Locating the Internal Components As you follow the instructions in this chapter refer to the following illustration to locate the major components on your system external cache sockets J23 J24 J25 J26 hard disk drive connector J33 03177 J17 option card connector board J30 board microprocessor J15 J14 1 TIT video memory sockets port parallel port serial E E 0 J10 serial L pot1 JD SIMM diskette JE Sockets drive connector I game port e mouse port keyboard port J4 J5 J6 J7 J8 JA JB JC Installing and Removing Options 3 5 Changing the Jumper Settings The jumpers on the main system board control certain functions and are preset at the factory to default positions however you can use the
41. ble to 1MB using four 20 pin 7005 256KB DIP chips Supports shadowing of system and video BIOS ROM into RAM Supports relocation of 256KB of memory from A0000h to BFFFFh and D0000h to EFFFFh to extended memory 8KB of internal cache supports 64KB 128KB or 256KB of external cache using 28 pin 8K x 8 or 32K x 8 20ns DIP chips Math coprocessor built into the microprocessor for DX DX2 and systems upgraded to a Pentium OverDrive processor Real time clock contained in the 82C491 system controller chip along with 64 bytes of CMOS RAM backed up by an integrated battery A 2 Specifications Controllers Video Diskette Hard disk Interfaces Monitor Parallel Serial Keyboard Cirrus Logic GD5426 high speed SVGA local bus controller supports resolutions up to 1280 x 1024 in 16 colors with 1MB of VRAM True Color support in 640 x 480 resolution with 1MB of Controller on main system board supports up to two diskette drives or one diskette drive and one tape drive IDE interface on main system board supports up to two IDE hard disk drives with built in controller BIOS provides hard disk auto sensing function VGA interface for fixed or multi frequency monitor built into system board low power standby mode for Energy Star compliant monitors 15 pin D shell connector One standard S bit parallel bidirectional interface built into main system board 25 pin D shell connector operation con
42. cessary See the documentation that came with your mouse for instructions Windows automatically installs a mouse driver when you install the program Troubleshooting 5 5 Monitor Problems There is no display on the screen Check that the monitor s power switch is on and that its power light is on Also the computer may be in low power standby mode When you press a mouse button or a key on the keyboard see if the monitor displays an image The power light is on but you still do not see anything on the screen Press a mouse button or a key on the keyboard to see if the computer is in low power standby mode Also check the brightness and contrast controls If you still do not see anything on the screen make sure the monitor is securely connected to the computer If you installed a display adapter card make sure your monitor type matches the card type Also be sure you set the correct display type in SETUP see Chapter 1 and that the main system board jumpers are set correctly see Chapter 3 If you are running an application program see if you need to set up the program for the type of monitor and display adapter you have Also make sure you are using the appropriate monitor and display adapter for your software The powerswitch is on but the powerlight is not on If the monitor is Energy Star compliant it may be in low power standby mode Press a mouse button or a key on the keyboard to activate the monitor
43. che see Chapter 1 for instructions on using the SETUP program 5 14 Troubleshooting Appendix A Specifications CPU and Memory 32 bit CPU Green PC energy saver System speed Intel or Cyrix 486SX DX or DX2 processor upgradable to faster more powerful processors including the SX2 50 DX4 75 or 100 or Pentium OverDrive Energy Star compliant low power standby mode using less than 30 Watts for the hard disk drive and the video signals the computer sends to the monitor time periods selectable in SETUP Fast and slow processor speeds available fast speed is the speed of your processor and slow speed is 8 MHz speed selection through keyboard commands ISA bus speed for all processors is 8 33 MHz local bus video operates at the speed of your processor at fast speed DX2 50 and DX2 66 processors run internally at 50 and 66 MHz and externally at 25 and 33 MHz respectively local bus speeds for DX2 processors are 25 and 33 MHz respectively Specifications A 1 Memory Video RAM Shadow RAM Memory relocation Cache Math coprocessor Clock calendar 4MB or 8MB RAM standard on a SIMM expandable to 64MB using 1MB 2MB 4MB 8MB 16MB and 32MB SIMMs SIMMs must be tin plated 72 pin 32 bit or 36 bit fast page mode type with access speed of 80ns or faster 128KB Phoenix amp system BIOS video BIOS and SETUP code located in EPROM on main system board 512KB or IMB DRAM expanda
44. comfortable work environment L Use good posture Keep your elbows hips and knees bent at approximately 90 degree angles and keep your wrists as close to horizontal as possible Vary your posture often and take frequent breaks Stand up stretch and move around L Use a good chair Make sure your chair supports your lower back A chair with padded armrests lets you rest your arms as you work Using your Computer 2 1 O If you use a copy stand keep it at the same eye level as your screen This reduces eye and neck strain Also rest your eyes occasionally by closing them or focusing on a fixed spot in the distance O Be gentle with your keyboard Too much force creates tension in your hands Also make sure your work surface has enough room for you to move the mouse or other pointing device freely O Use good lighting that isn t too bright Try to keep bright light sources out of your field of vision when you are looking at the screen O Place your monitor directly in front of you and sit about an arm s length away from it The top of the screen should be slightly below your eye level so you look down at the screen Position the monitor so that no light is reflected from the screen Stopping a Command or Program You may sometimes need to stop a command or program while it is running If you have entered an MS DOS or application program command that you want to stop try one of the following L Press Pause O Pre
45. d have been inactive for the period of time you ve indicated Note Some hard disk drives do not support a low power standby mode Also the delay caused by the hard disk drive returning to active mode may cause errors in some applications If you have problems you may want to disable the Fixed Disk Timeout option 1 18 Setting Up your System The System Summary Option When you select the System Summary option from the Main Menu the SETUP program displays a summary of the configuration settings for your system This is the same screen you see during system startup You can choose not to have the system display this screen so system startup is faster See page 1 14 for information on disabling this option Exiting SETUP When you leave SETUP you can save your settings or exit SETUP without saving your settings You can also return all values to the factory defaults To leave SETUP press Esc from any SETUP screen From the Main Menu you can do the following Load ROM Loads the factory default settings Default Values stored in ROM back into CMOS If you change your system configuration and then have problems you can load the ROM values to boot the system and start over Load Values Loads the current values stored in from CMOS CMOS for all SETUP options This ignores any changes you have made using SETUP Save Values to Saves the configuration changes CMOS you have made to CMOS Setting Up
46. device 2E1 GPIB adapter 0 2E2 2E3 Data acquistion adapter 0 2F8 2FF Serial port 2 300 31F Prototype card 360 363 PC network low address 368 36B PC network high address 378 37F Parallel printer port 1 380 38F SDLC bisynchronous1 390 393 Cluster 3A0 3AF SDLC bisynchronous2 3B0 3BF Monochrome display and printer port 3CF Enhanced graphicsadapter 3D0 3DF Color graphicsmonitor adapter 3F7 Diskette drive controller 3F8 3FF Serial port 1 6E2 6E3 Data acquisition adapter 1 790 793 Cluser adapter 1 AE2 AE3 Data acquisition adapter 2 B90 B93 Cluser adapter2 EE2 EE3 Data acquisition adapter 3 1390 1393 Cluser adapter3 22 1 GPIB adapter 1 2390 2393 Cluster adapter 4 42F1 GPIB adapter2 63E1 GPIB adapter 3 82F1 GPIB adapter 4 A2E1 GPIB adapter 5 C2E1 GPIB adapter 6 E2E1 GPIB adapter 7 Specifications A 15 Connector Pin Assignments Parallelport connectorpin assignments CN5 Pin Signal Pin Signal Pin Signal l Strobe 10 ACK 19 Signal ground 2 Data 0 11 Busy 20 Signal ground 3 Data 1 12 PE 21 Signal ground 4 Data 2 13 Select 22 Signal ground 5 Data 3 14 AFD 23 Signal ground 6 Data 4 15 Error 24 Signal ground Data 5 16 Init 25 Signal ground 8 Data 6 17 Se
47. diskette s from the diskette drive s Turn off the computer and wait 20 seconds If you do not have a hard disk insert the system diskette in drive A Then turn on the computer Using your Computer 2 3 Using Energy Wisely By purchasing this low power Energy Star compliant computer you join a growing number of users concerned about conserving energy Here are a few additional tips you can use to be even more energy wise O If your printer and monitor aren t Energy Star compliant turn them off when you re not using them L Use your software s print preview option if available before you print something You ll be able to catch formatting errors before you commit them to paper O If you have an electronic mail system available to you send E mail rather than memos Not only is this faster but you ll save paper and storage space too L Use recycled paper whenever you can Using Your Green PC Features Your computer places the system the hard disk drive or both into a low power standby mode when the keyboard or mouse has been inactive for the time periods you select in SETUP See Chapter 1 for information on setting these values When your system is in standby mode the Num Lock light on your keyboard flashes and your screen is blank Press any key or move the mouse to resume activity If the hard disk drive is in standby mode it doesn t return to active mode until you access it You ll hear it start again It will
48. e EPSON Connection and ask for assistance Inserting SIMMs Follow these steps to install SIMMs l Refer to the illustration on page 3 5 to locate the SIMM sockets 2 Remove any option cards that may be blocking your access to the SIMM sockets See page 3 17 for instructions 3 Position the first SIMM at an angle over the first empty socket in the bank you are filling as shown below The components on the SIMM should face the computer s power supply Installing and Removing Options 3 11 4 Push the SIMM into the socket until it is seated firmly in the slot Then tilt it upright as shown below guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket If it does not go in smoothly do not force it pull it all the way out and try again 5 Repeat steps 3 and 4 for the other SIMM if necessary 6 Replace any option cards you removed See page 3 14 for instructions Removing SIMMs If you need to remove SIMMs from your computer to install different ones for example follow the steps below 1 Remove any option cards that may be blocking your access to the SIMM sockets See page 3 17 for instructions 3 12 Installing and Removing Options Use your fingers or a small screwdriver to carefully pull away the tabs that secure the SIMM at each end as shown below As you pull away the tabs the SIMM falls to the side Remove it from the socket If necessary fol
49. e mounting bracket and reconnect the cables See page 4 8 for instructions Post installation Procedures After you install or remove your drive s and replace the cover on your computer you need to run the SETUP program to define your new configuration See Chapter 1 for instructions 4 22 Installing and Removing Drives Chapter 5 Troubleshooting If you have any problems as you set up and use your computer refer to this chapter You can correct most problems by adjusting a cable connection repeating a software procedure or resetting the computer The troubleshooting suggestions in this chapter are organized in general categories such as The computer will not start Within each category a more specific problem is described with possible solutions If the suggestions here do not solve the problem contact your Authorized EPSON Servicer or the EPSON Connection See Where to Get Help in the Introduction of this manual for instructions Identifying Your System When you request technical assistance be ready to provide the serial number of your computer its system BIOS version number its configuration including the type of disk drives monitor and option cards and the names and version numbers of any software programs you are using Troubleshooting 5 1 Use these guidelines to locate information about your system Serial number System BIOS version System configuration MS DOS version
50. e options described below Your system can automatically configure the Advanced System Setup options for you To avoid configuration problems you should let the system configure these options However if you connected a scanner or a parallel port network adapter to your parallel port be sure to select Advanced Chipset Control so you can change the operation of the parallel port to PS2 mode for bidirectional operation See page 1 13 for more information Setting Up your System 1 11 Configuring cache memory The system can configure your Memory Cache options or you can manually set them If you installed external cache enabling cache memory improves system performance especially in large data retrieval and processing environments If you choose to configure the cache memory yourself rather than let the system configure it for you you can define the write and burst wait states and two non cacheable areas of memory However it s a good idea to let the system automatically configure these features Configuring memory shadow The system can configure the Memory Shadow options or you can manually set them You can enable or disable shadowing of your system and video memory and control the specific blocks of ROM used for this purpose Your computer can access RAM faster than ROM The options on this screen allow your system to copy the contents of its system and or video ROM into RAM When you use shadowing your system can pe
51. e password levels you have defined This prevents unauthorized users from accessing the drives and possibly introducing a virus to your system You can restrict diskette access only if passwords are enabled and you have enabled the Password on boot option 1 16 Setting Up your System If you select Supervisor for this option you can access the diskette drives only if you enter the Supervisor password when you start your system Someone who starts the system with a she tries to access the diskette drive If you select User for the Diskette Access option you can access the diskette Note To use passwords for diskette drive access you must enable the Password on boot option If you select a password level for Diskette Access but leave the Password on boot option disabled you see an error message whenever you try to access your diskette drive You can also protect your system by selecting Write protect for the Fixed disk boot sector option When this option is enabled the system displays an error message when a program tries to write to the boot sector of your hard disk drive To use a legitimate program such as the MS DOS FORMAT command you must disable the write protect option Two additional options on this screen allow you to define time intervals for the system to display a prompt asking whether you have performed your scheduled virus check or your scheduled backup for your hard disk drive You can disable these p
52. ector on the end 4 Align the notched corners of the power supply cable connector with the notched corners of the drive s power connector such as the one shown below Make sure the holes lit over all the pins and then push in the connector notched corners Caution If you do not align the connectors correctly you could severely damage your drive when you push them in 4 20 Installing and Removing Drives 5 If you installed a hard disk drive in one of the external bays replace the faceplate Insert one side of the plate then gently press on the other side until it snaps into place After you have completed installation of the drive in the external bay you must replace the drive mounting bracket and reconnect the cables See page 4 8 for instructions Removing a Drive from an External Bay To remove a drive from an external bay follow these steps l Remove the drive mounting bracket See page 4 2 for instructions 2 Disconnect both the ribbon cable connector and the power cable connector from the drive you are removing from the external bay 3 Remove the screws securing the drive Installing and Removing Drives 4 21 4 Reach behind the drive and gently push it to the front of the bay then pull it out of the slot 5 Once you have removed the drive replace the faceplate by inserting one side of the plate then gently pressing on the other side until it snaps into place 6 Replace the driv
53. ed press Ctrl Alt The speed setting remains in effect until you reset your computer or turn it off Using your Computer 2 5 Note You can use the commands listed above while you are running a program However if the program uses one of these commands for another function you cannot use it to change the processor speed 2 6 Using Your Computer Chapter 3 Installing and Removing Options You can enhance the performance of your computer by adding optional equipment such as memory modules option cards video memory cache memory or a new microprocessor This chapter first describes how to remove your computer s cover to install options and how to replace the cover when you are finished It then describes the following O Locating the internal components L Changing the jumper settings O Installing and removing memory modules O Installing and removing option cards O Adding video memory L Adding cache memory O Upgrading the microprocessor Caution Never install options or change jumper settings with the computer turned on or the power cord connected to the computer Once you have installed your option see Post installation Procedures on page 3 26 Installing and Removing Options 3 1 Removing the Cover You need to remove the computer s cover to install any of the options described in this chapter or to install or remove a disk drive described in Chapter 4 Follow these
54. g power on diagnostics and starts as it normally would It s a good idea to keep this option enabled Disabling the system summary screen By disabling the System summary screen at boot option you can disable the system summary screen that you see when you start the system If you disable this option your system starts up faster You can see the same screen by selecting the System Summary option from the Main Menu See page 1 19 1 14 Setting Up your System The System Security and Anti Virus Options When you select the Security and Anti Virus option from the Main Menu you see the System Security and Anti Virus screen which contains the options described below Entering or changing a password You can define both User and Supervisor password levels for this system If the system will be used by more than one person you may want to set a Supervisor password for yourself and a User password for others you don t want to have complete access to the system For instance you may want to restrict access to the diskette drives or the computer s virus protection features If you enable the Password on boot option you must enter the Supervisor or User password each time you turn on the system If you do not enable this option but you have defined passwords you must enter the password each time you start the SETUP program If both a Supervisor and User password are enabled SETUP displays options for setting the User password only
55. ide the drive out of the bracket 5 Replace the bracket using the instructions on page 4 8 4 14 Installing and Removing Drives Installing a Drive in an External Drive Bay Your system comes with two externally accessible drive bays You can use these bays to install any of the following diskette drive hard disk drive CD ROM drive tape drive or optical drive If you are installing a diskette drive or a tape drive with a standard 5 25 inch diskette drive connector you can connect it using the diskette drive cable that came with your system If you are installing a hard disk drive or drive with a different type of connector you may need to purchase a different cable If you are installing a second hard disk drive you need to check the settings of the drive s jumpers to be sure they are correct for your configuration A table of jumper settings for high capacity EPSON drives is included in Appendix A If your drive is not listed or you need more information see the documentation that came with your drive or contact the manufacturer Before you can install a drive in one of the external bays you must first remove the mounting bracket containing the diskette drive and possibly a hard disk drive See page 4 2 for instructions This section includes steps for the following procedures O Attaching mounting frames to the drive if necessary Ll Installing the drive in the bay L Connecting the drive cables Installing
56. ide the switch to the right to select 220 VAC or to the left to select 110 VAC voltage selector switch Setting Up your System 1 3 Connecting System Components Use the following illustration to locate the ports on the back of your system as you connect the keyboard monitor printer and other devices volage Ac B COM1 PARALLEL selector outlet 1 switch MOUSE COM2 VGA inlet Caution Although the connectors and ports for the mouse and keyboard are physically identical they cannot be used interchangeably Be sure to plug the mouse connector into the MOUSE port or you may damage your system Your computer also includes two removable panels above the mouse and keyboard ports providing access to a game port on the main system board and to one on an option card if you installed one You can enable the main system board game port via a jumper see Chapter 3 1 4 Setting Up your System Connecting the Power Cord Follow these steps to connect the power cord 1 Plug the power cord into the power inlet on the back panel of the computer WARNING To avoid an electric shock be sure to plug the cord into the computer before plugging it into the wall outlet 2 Plug the other end of the power cord into an appropriate grounded electrical outlet After you connect the components of your system you are ready to turn on the power Turning Your Sys
57. ing frames 2 Then remove the two screws securing each mounting frame to the drive and remove the frames Installing and Removing Drives 4 5 Note Before you install the hard disk drive turn it over so you can see the circuit board as shown below Locate the side of the drive connector containing pin 1 indicated by a 1 or 2 printed on the board You will need to know the location of pin 1 when you connect the hard drive cable Installing the Hard Disk Drive Follow these steps to install the hard disk drive in the mounting bracket l With the drive components facing down slide the drive into the bracket until the front of the drive is nearly flush with the edge of the bracket 4 6 Installing and Removing Drives 2 Align the holes in the drive with the oval shaped holes in the bracket 3 Secure the drive with two or four screws depending on the location of the holes Installing and Removing Drives 4 7 Replacing the Bracket in the Computer Follow these steps to replace the bracket in your computer 1 Lower the bracket with the drives into the mounting area and slide it forward guiding the front of the diskette drive through the drive slot in the front panel of the computer 2 Make sure the holes in the bracket are aligned with the holes in the drive bay and brace Then secure the bracket with the Screws you removed previously 4 8 Installing and Removing Drives
58. ion of the computer s memory that runs programs and temporarily stores data while you work See also ROM Real time clock A battery powered clock in the computer that keeps track of the current time and date even when the computer s power is off ROM Read Only Memory The portion of the computer s memory that contains permanent instructions and cannot be modified Unlike RAM ROM retains its contents even after you turn off the computer See also RAM RS 232C A standard serial interface The computer has a connector that lets you attach an RS 232C compatible device to your computer Glossary 3 Serial A way of organizing communications between two pieces of computer equipment in which the signals that make up each character are sent sequentially See also Parallel Shadow RAM The function that copies the system BIOS and video BIOS from ROM into RAM to speed up performance SIMM See Memory Module VGA Video Graphics Array A high resolution 640 x 480 display adapter standard Write protect To prevent a diskette from being overwritten When a diskette is write protected you cannot erase change or record over its contents 4 Glossary Index A AC power inlet 1 4 5 5 3 Advanced Chipset Control option Advanced System Setup option 1 11 13 Altitude A 6 Application programs installing problems 5 11 requiring slow speed stopping timing requirements versi
59. ips from their package and inspect them The pins should point inward at slightly less than a 90 angle If any of the pins are bent or crooked straighten them gently with your fingers or with small tweezers to align them with the other pins Be careful when you do this the pins are fragile and can break off easily Position one of the cache chips over the first socket as shown below aligning the pins on the chip with the holes in the socket Make sure the small notch on the end of the chip is aligned with the corresponding notch on the socket U26 U25 U24 U23 Gently press the chip halfway into the socket to make sure 9 Replace any option cards you removed See page 3 14 10 Run SETUP to enable the External Cache option and check that the System shadow and Video shadow options are enabled You select these options from the Memory Cache and Memory Shadow options on the Advanced System Setup menu See Chapter 1 Upgrading the Microprocessor You can upgrade your computer by replacing the microprocessor with a faster one The following table lists the microprocessors their voltages and other components you can install in your system Microprocessor upgrade components Part Manufacturer Voltage 486SX 33 processor Intel 5 Volt 486DX 33 processor Intel or Cyrix 5 Volt 486DX 40 processor Cyrix 5 Volt 486DX 50 processor Intel or Cyrix 5 Volt 486DX2 50 processor Intel or Cyrix 5 Vol
60. isvalue Specifications A 9 Drive Option Information Hard disk drive options for high capacity 1 inch IDE drives Parameters Conner Quantum Western Digital Lu T t 4 lt lt lt e qe qe DB HM e S o o S 9 3 I I 8 3 9 l lt o p n a LL LL 1 o o o o o o o o o o Lu lt lt lt Formatted 85 120 170 250 340 420 540 170 245 170 240 340 capacity MB Size width 4x 4x 4x 4x 4x 4x 4 4x1 4 1 35 35 35 height in 1 1 1 1 1 1 1 x1 1 x1 Weight Ibs 13 13 13 12 12 116 116 0 91 1 05 1 12 1 12 1 12 Cylinders 1806 1524 1806 1895 2116 2388 2805 1536 1818 2233 2233 2233 Disks 1 2 2 2 2 2 2 2 2 1 2 2 Heads 2 4 4 4 4 4 4 4 4 2 3 4 Sectorsper 46 39 46 62 63 63 72 54 44 56 56 56 track 95 100 114 87 96 96 96 Rotational 3822 3399 3833 4542 4500 3600 4500 3663 4306 3322 3322 3322 speed RPM Buffer size KB 32 32 32 64 64 32 256 32 256 64 64 128 Average seek 17 lt 19 17 14 13 14 12 17 16 lt 13 lt 13 13 time ms Encoding RL RAL RU RL RL REL RL RL RL RE RLL RL method 17 17 17 17 17 17 17 17 17 17 17 1 7 Power 3 75 3 9 3 75 3 75 3 75 5 12 5 7 40 49 52 52 5 2 dissipation W W W W W W W W w W W W seek Logical parameters Cylinders 903 762 903 895 655 82
61. lectin 9 Data 7 18 Signal ground Active low logic Serial port connectorpin assignments CN7 and CN6 Pin Signal Pin Signal l Data carrierdetect 6 Data set ready 2 Receive data 7 Request to send 3 Transit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground A 16 Specifications Glossary AUIO EXEC BAT file A batch file that MS DOS executes automatically each time you turn on or reset the computer This file contains startup commands that tell the computer what to do each time you turn it on BIOS Basic Input Output System Routines stored in ROM that handle the basic input output functions of the operating system Cache A high speed memory buffer that stores frequently used data where your microprocessor can access it faster Your computer includes 8KB of internal cache in the microprocessor and has support for up to 256KB of external cache on the main system board CONFIG SYS file A special system file that MS DOS executes each time you turn on or reset the computer You use this file to customize your system by installing device drivers setting limits for files and buffers and specifying MS DOS commands to be run during startup CPU Central Processing Unit The integrated circuit chip responsible for integrating program instructions performing calculations and controlling all input and output operations Glossary 1 D
62. low the same procedure to remove the other SIMM Replace any option cards you removed as described in the next section Installing and Removing Options 3 13 Installing an Option Card This section explains how to install option cards in your computer Your computer has five 16 bit ISA slots three full length and two half length Caution Before you install any option cards in your system make sure that no card draws current in excess of the limits listed in Appendix A As you install option cards keep these guidelines in mind LI Check the components on your card and the system board before deciding which slot to use Make sure that no components are touching or obstructing other cards or cables When you unpack the option card do not touch any of the components on the circuit board or the gold edged connectors Place it gently on top of its original packing material with the component side facing up Keep the packing materials in case you remove the card later Before you install the card adjust any switches or jumpers on it if necessary See the instructions that came with the card Also see if you need to change any jumper settings on the system board For example if you install a video card you need to disable the built in VGA adapter See page 3 6 for more information on jumpers 3 14 Installing and Removing Options Installing a Card in a Full length Slot Follow these steps to inst
63. m settings such as date time diskette drive type s and video display type Automatic or manual selection of hard disk drive s O Automatic or manual selection of advanced hardware features for optimizing system performance O System booting options O Password security and anti virus features L Green PC options such as the time intervals before the system and the hard disk drive go into low power standby mode SETUP also allows you to see summary information about your system The SETUP program and the factory default settings are stored in the computers ROM BIOS read only memory basic input output system The configuration information you enter is stored in an area of memory called CMOS RAM This memory is backed up by a battery so it is not erased when you turn off or reset the computer Setting Up your System 1 7 Starting the SETUP Program When you start your computer it performs some power on diagnostics During these diagnostics you may see the following message Press F2 to enter SETUP In SETUP you can disable this message if desired Press F2 to run SETUP This message is only on the screen for a few seconds If you missed it restart the computer and try again If the system detects an error in your configuration you hear two beeps and see an error message followed by this message Press F1 to resume F2 to Setup Press F2 to run SETUP SETUP displays the Main Menu From this
64. nce Drives Your system supports up to four mass storage devices including hard disk drives diskette drives a tape drive a CD ROM drive or an optical drive 4 Introduction How to Use This Manual You do not have to read everything in this manual check the following chapter summaries Chapter 1 provides simple instructions for setting up your system and for turning it on and off It also describes running the SETUP program to define your computer s configuration Chapter 2 covers general operating procedures resetting the computer using the Green PC features and changing the processor speed Chapter 3 describes how to remove and replace the computer s cover change jumper settings and install optional equipment such as option cards and memory modules Chapter 4 explains how to install and remove drives Chapter 5 contains troubleshooting tips Appendix A lists the specifications of your computer At the end of this manual you ll find a Glossary an Index and a list of EPSON s U S and international marketing locations Introduction 5 Where to Get Help If you purchased your computer in the United States or Canada EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers EPSON also provides support services through the EPSON Connection In the United States dial 800 922 8911 In Canada dial 800 GO EPSON Call the EPSON Connection for the following O
65. ons 5 2 Auto sensing 1 10 6 9 A 3 A 8 AUTOEXEC BAT file 5 2 d Fixed Disk option 1 10 B Back panel 1 4 3 2 Banks cache 3 21 SIMM 3 9 10 Battery Intro 2 1 7 18 7 A 2 Bays external drive 4 1 4 15 4 17 18 4 21 22 internal drive 4 1 3 4 8 Bezel 3 4 BIOS video Intro 1 2j A Boot options 1 13 14 Booting system 11 8 1 10 Brightness 1 6 5 6 Buttons power 1 6 RESET 2 3 C Cache memory banks 3 21 configuration 1 12 3 21 configuring external Intro 1 Intro 4 3 20 23 installing 3 20 23 internal Intro 1 jumpers 3 8 3 22 problems with 5 14 setting in SETUP 1 12 3 23 sockets 3 21 Card LAN Intro 2 modem Intro 2 option see Option cards CD ROM Intro 4 4 1 4 15 A 5 Chipset registers CHKDSK command Clock real time Intro 2 CMOS RAM 1 7 8 1 19 3 7 A 2 Components damaging external internal CompuServe on line support Intro 7 CONFIG SYS file 5 2 Configuration cache 1 12 3 21 drive 1 10 11 4 22 5 8 9 errors 1 8 files 3 26 5 2 SIMM 9 10 system 1 7 20 5 1 2 Index 1 Connector pin assignments A 16 Contrast Controllers 43 diskette drive hard disk drive I O port problems 5 14 parallel port A 3 serial ports 3 SVGA Intro 2 3 Coprocessor math Intro 2 Cover removing 3 2 3 4 1 replacing
66. or 33 DX 33 40 or 50 DX2 50 or 66 SX2 50 DX4 75 or 100 or Pentium MOverDrive M L Energy Star compliant low power standby mode for the hard disk drive and video display 4MB or 8MB of internal memory expandable to 64MB L System and video BIOS shadow RAM 8KB of internal cache integrated into the microprocessor and support for up to 256KB of optional external cache memory on the main system board Ll Integrated high speed local bus SVGA video interface 512KB expandable to 1MB or 1MB of on board video memory O Video resolutions up to 1280 x 1024 in 16 colors with 1MB of VRAM O True Color support in the 640 x 480 resolution with 1MB of VRAM O Two built in serial ports and one built in bi directional parallel port L One built in PS 2 compatible keyboard port and one built in PS 2 compatible mouse port Introduction 1 Ll Five 16 bit ISA compatible option slots three full length and two half length L Space for up to four mass storage devices three externally accessible and one internal L On board support for up to two IDE hard disk drives and two diskette drives or one diskette drive and one tape drive O Math coprocessor integrated into the DX DX2 and Pentium microprocessors O Real time clock and calendar on main system board with built in rechargeable battery backup Using the built in interfaces you can connect most of your peripheral devices directly to the computer so yo
67. pdate the computer s configuration See Chapter 1 for instructions Additionally you may need to add some commands to your configuration files See your operating system manual and the manual that came with your optional equipment 3 26 Installing and Removing Options Chapter 4 installing and Removing Drives This chapter describes how to install and remove optional drives in your computer You can use these instructions to install a variety of devices including hard disk diskette tape CD ROM and optical drives Although your drive may look different from the ones illustrated here you should be able to install it the same way Your computer can hold up to four mass storage devices You can install one hard disk drive using the internal mounting bracket below the diskette drive In the externally accessible bays you can install a second diskette drive or another type of drive To install or remove a drive first remove the computer s cover as described in Chapter 3 Then remove any option cards that may be in your way Once you have installed the drive replace any option cards you removed See Chapter 3 for instructions Follow the appropriate instructions in this chapter to install and remove drives O Removing the drive mounting bracket O Installing a hard disk drive in the mounting bracket O Removing a hard disk drive from the mounting bracket L Installing a drive in one of the externally accessible drive ba
68. pin 28 is not grounded Options Available from EPSON Many options for supplementing this product are available from EPSON including the following Monitors Keyboards Mass storage devices Printers Operating system software Call your nearest marketing location for more information about specific options Specifications A 11 Tested Operating Environments Although your system will run most software applications the following operating environments have been tested for compatibility with your system Microsoft MS DOS 3 1 and later Novell DR DOS Novell NetWare 2 2 3 12 and 4 01 Novell NetWare Lite IBM OS 2 SCO UNIX SCO Open Desktop Microsoft Windows 3 0 and later Microsoft Windows WorkGroups Microsoft Windows NT Your system has also received Novell s Yes NetWare tested and approved certification as a workstation and a server As new environments become available these also will be tested DMA Assignments Level Assigned device DMAO Reserved 8 bit DMA1 Reserved 8 bit DMA2 Diskette drive controller 8 bit DMA3 Reserved 8 bit DMA4 Cascade for DMA controller DMA5 Reserved 16 bit DMA6 Reserved 16 bit DMA7 Reserved 16 bit A 12 Specifications Hardware Interrupts IRQ no Function IRQO Timer output IRQ1 Keyboard IRQ2 Cascade from IRQ controller 2 IRQ3 Serial port 2 IR
69. r le de ventilation avec commutation marche arr t automatique e Sassurer quele cordon d alimentation de l ordinateur n est pas abim ni effiloch e Dans le cas on utilise un cordon de rallonge avec l ordinateur s assurer que l intensit en amp res requise pour tous les appareils branch s sur ce cordon ne soit pas sup rieure la capacit du cordon S assurer aussi que cette intenst ne d passe jamais la somme de 15 amp res pour l ensemble des appareils e Sauf dans les cas sp cifiques expliqu s dans ce manuel de l usager ne pas essayer d entretenir ou de r parer l ordinateur soi m me N ajuster que les commandes d crites dans les directives e D brancher l ordinateur et contacter un technicien qualifi dans les circonstances suivantes Si le cordon ou la prise sont abim s si un liquide a p n tr l int rieur de l appareil si on a laiss tomber l appareil ou si le boitier est endommag si l ordinateur ne fonctionne pas normalement ou fonctionne d une mani re tr s diff rente de l ordinaire e Pour utiliser l ordinateur en Allemagne il est n cessaire que le b timent soit muni d un disjoncteur de 16 amp res pour prot ger l ordinateur contre les courts circuits et le survoltage iv Introduction Your EPSON computer provides powerful system performance and offers a wide range of enhancement options System features include Ll Choice of microprocessor Intel or Cyrix 486SX 25
70. rform certain operations faster providing a significant increase in performance Note For the best system performance always set the System shadow and the Video shadow options to Enabled If you enable shadowing for specific blocks the ROM located in these blocks is copied to the shadow area 1 12 Setting Up your System Configuring chipset registers The system can set your Advanced Chipset Control options or you can manually change the values in the chipset registers Setting these values correctly increases your system performance however setting them incorrectly may cause your system to malfunction or shut down Be sure to set the Auto Configuration option to Enabled to let the system automatically configure these options to avoid problems However if you connected a scanner or a parallel port network adapter to your parallel port you should set Auto Configuration to Disabled so you can change the Printer Port Control option to PS2 mode for bidirectional operation The default setting for the parallel port is AT mode for unidirectional operation Setting the Boot Options When you select Boot Options from the Main Menu you see the Boot Options screen which contains the options described below Selecting the drive boot sequence The Disk drive boot sequence option determines the order in which the computer checks the drives when it looks for the operating system If you select A then C each time you
71. river A program that controls a specific piece of equipment in the system Examples of drivers include expanded memory managers display drivers printer drivers and mouse drivers IDE Integrated Drive Electronics A type of hard disk drive interface in which the controller is on the drive instead of on a controller card Your computer includes an interface on the main system board for up to two IDE hard disk drives ISA Industry Standard Architecture The 8 or 16 bit bus standard developed for IBM compatible computers Jumper A small moveable plug that connects two pins on a device s circuit board A jumper determines the operation of a particular function Local bus An internal group of wires that sends information from the microprocessor directly to the video controller in the computer Local bus video provides increased performance Memory module A small circuit board commonly called a SIMM single in line memory module that contains surface mounted memory chips You can add memory modules to the main system board to expand your computer s memory 2 Glossary Microprocessor See CPU Parallel A way of organizing communications between two pieces of computer equipment in which the signals that make up each character are sent simultaneously See also Serial Power on diagnostics A set of testing routines the computer performs automatically every time you turn it on RAM Random Access Memory The port
72. roblem Contact your Authorized EPSON Servicer or the EPSON Connection Password Problems You have forgotten your password You must discharge your CMOS memory To do this you need to change the setting of jumper J30 to position 3 4 See Chapter 3 for details on changing the jumper setting After you have changed J30 restart your system leave it on for a few seconds then turn it off again This resets the SETUP values to their factory defaults Both the Supervisor and the User passwords are disabled Set J30 back to position 2 3 Then turn the computer on again Use SETUP to set a new password if you want one 5 10 Troubleshooting Software Problems The application program does not start Check that you are following the correct procedure for starting the program and that it is installed correctly If you do not have a hard disk make sure the correct diskette is in the diskette drive If you need help contact your software manufacturer The application program is having trouble reading a key disk You may be running an application that requires a slower processor speed Change your processor speed using the keyboard commands described in Chapter 2 The application program is having trouble reading from or writing to the hard disk drive If you have enabled the Fixed Disk Timeout option in SETUP your application may be timing out during the few second delay when the hard disk drive returns to its operating
73. rompts or have them display Daily Weekly or Monthly If you respond that you have not performed these functions however the system still starts normally Setting Up your System 1 17 Using the Green PC Features The Green PC options allow you to define how the energy saving features of this Energy Star compliant system will work for you The options on the Green PC Features screen allow you to disable the energy saving feature or set time out periods to put the system and hard disk drive in a low energy standby mode The Inactivity Timer 1 option sets the time out period for video signals to your monitor When the mouse or keyboard has been inactive for the time period you select here your computer stops sending video signals to your monitor If your monitor is also Energy Star compliant it goes into a low power standby mode because it isn t receiving video signals from your computer Screens on monitors that aren t Energy Star compliant will go blank when your system is in standby mode If you select a time period for the Lockout Timer as well as the Inactivity Timer 1 option the system won t accept your keyboard input for the specified period of time after your system has returned to an active mode This allows time for your monitor to return to full power also The Fixed Disk Timeout option determines the time out period for your hard disk drive The hard disk drive goes into a low power standby mode when the mouse and keyboar
74. see SIMMs size standard system Intro 1 1 10 I 12 4A 2 A 14 video see Video memory Messages error see Errors Microprocessor see Processor Modem Intro 2 Monitor brightness contrast 5 6 Energy Star compliant Intro 3 1 18 43 5 69 indicator light port 1 4 power cord 5 7 power switch 5 6 7 problems 5 6 time out 1 18 turning off 1 6 turning 1 5 Mounting frames hard disk drive 4 4 5 4 Index Mouse P driver port Intro 1 Parallel PSI 2 Lompatible Intro 1 A 4 5 connector specifications A 4 5 controller jumper settings 3 6 N operation 1 11 1 13 5 12 NetWare A 12 pin assignments A 16 ipe type Intro 1 Network card Intro 2 Num lock 5 5 Numeric coprocessor Intro 2 A 2 on options 116 Numeric keypad 2 5 5 5 15 5 prob ems 15 10 a Supervisor 1 15 16 5 7 5 User 1 15 16 5 7 5 On line support Intro 7 Pause key 22 Pause on POST errors Operating environments A 12 Operating range A 6 Pentium OverDrive EE 24 A 4 Operating system Physical characteristics Post installation procedures diskette Pin assignments A 16 installing reloading B Post SETUP procedures Power version number Optical drives Intro 4 4 1 4 15 A 5 b utton DIP switches 3 14 5 12 inlet 1 4 5 53 Option cards installing 3 14 17 ligh
75. ss Ctrl C O Press Ctrl Break If these methods do not work you may need to reset the computer as described below Do not turn off the computer to exit a program or stop a command unless you have to because the computer erases any data you did not save 2 2 Using Your Computer Resetting the Computer Occasionally you may want to clear the computer s memory without turning it off You can do this by resetting the computer For example if an error occurs and the computer does not respond to your keyboard entries you can reset it to reload your operating system and try again However resetting erases any data in memory that you have not saved so reset only if necessary Caution Do not reset the computer to exit a program Some programs classify and store new data when you exit them normally If you reset the computer without properly exiting a program you may lose data Also do not remove a diskette or reset or turn off the computer while a diskette drive light is on You could lose data Be sure to remove all diskettes before you turn off the computer To reset the computer press Ctrl Alt Del The screen displays nothing for a moment and then the computer reloads your operating system You can also press the RESET button located in the upper right corner on the front of your computer If resetting the computer does not correct the problem you probably need to turn it off and on again Remove any
76. steps to remove the cover 1 Turn off the computer and then any external devices Disconnect the computer s power cable from the electrical outlet and from the back panel Also disconnect any cables that are connected to the computer including the keyboard cable If the monitor is on top of the computer lift it off and set it to one side Turn the computer around so the back panel is facing you Remove the three screws securing the cover to the back panel as shown below 3 2 Installing and Removing Options 6 Grasping the sides of the cover lift it up at an angle and pull it off as shown below 7 Set the cover aside 8 Ground yourself to the computer by touching the metal surface of the back panel WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover If you are not properly grounded you could generate an electric shock that could damage a component when you touch it Installing and Removing Options 3 3 Replacing the Cover When you are ready to replace the computer s cover follow these steps 1 Make sure all the internal components are installed properly 2 Check all cable connections especially those that might have been loosened during your work 3 Make sure all cables are out of the way so they do not catch on the cover 4 Insert the lip at the front of the cover
77. supply connector on the hard disk drive Make sure the holes fit over all the pins and then push in the connector 4 12 Installing and Removing Drives Reconnecting the Cables to the Diskette Drive Refer to the illustration below while you follow these steps red wire red wire l Locate the connector on the diskette drive ribbon cable 2 Identify pin 1 on the drive and position the connector so that the red wire is next to pin 1 Push in the connector Caution If you do not align the cable connector correctly you could severely damage your drive when you push it in 3 Locate the power supply cable with the small connector 4 Position the power supply connector so that the holes fit over all the pins and the red wire on the cable aligns with pin 1 on the drive s power connector Push in the connector Installing and Removing Drives 4 13 Removing a Hard Disk Drive From the Mounting Bracket Follow these steps if you need to remove the hard disk drive from the bracket l Disconnect the cables from any drives installed in the mounting bracket Grasp the connectors and pull them straight out so you do not bend the pins do not pull on the cables 2 Remove the screws securing the bracket to the drive bay and brace 3 Slide the bracket away from the front of the computer and lift it out 4 Remove the screws securing the hard disk drive to the bracket and sl
78. t 486DX2 66 processor Intel Cyrix Intel 5 Volt Cyrix 5 Volt or 3 6 Volt SX2 50 processor Intel 5 Volt DX4 75 processor Intel or Cyrix Intel 3 45 Volt Cyrix 5 Volt DX4 100 processor Intel or Cyrix Intel 3 3 Volt Cyrix 5 Volt Pentium OverDrive Intel 5 Volt processor Heat sink Tennmax Trading Corp 5 Heat sink fan assembly Tennmax Trading Corp DX 33 and the Intel SX2 50 processor A heat sink isrequired for all Cyrix DX and DX2 processors except the A heat sink and fan assembly are required for all Intel DX DX2 and Pentium OverDrive processors and for the Inteland Cyrix DX4 processors except the Intel DX 33 which does not need a fan assembly Installing and Removing Options 3 23 Note that your microprocessor socket may not look exactly like the one illustrated here If you re not sure how to install your new processor contact the EPSON Connection and ask for assistance Replacing the Processor Chip Follow these steps to replace the processor chip 1 Use the illustration on page 3 5 to locate the microprocessor on the system board The microprocessor chip may be inserted in a ZIF Zero Insertion Force socket Caution Make sure you ground yourself by touching the metal surface on the inside of the computer s back panel before you touch the processor chip Then remain as stationary as possible while
79. t 1 6 5 3 5 6 jumpers 3 14 Power cable s ET power requirements 3 14 5 34 computer diskette drive 4 19 20 hard disk drive 4 12 3 17 monitor Power requirements option cards 3 14 5 34 5 13 6 Password problems removing Option slots available Intro 2 cover 3 15 17 Power supply full length 3 15 16 4 cables 4 11 12 4 19 20 half length 3 16 17 4 frequency 6 location input ranges 1 2 3 power limits 3 14 5 34 5 13 A 6 limitations 3 14 type Intro 2 3 14 A4 maximum outputs ype TO type A 6 Optional equipment Intro 4 1 2 3 1 F TP voltage selector switch 1 2 3 dens Outlet electrical 1 4 5 5 3 Power on diagnostics 1 6 5 13 OverDrive Pentium B 25 A 1 2 A 4 Index 5 Printer checking connections 5 12 drivers problems 5 12 turning off 1 6 turning on Processor jumpers 3 7 3 26 replacing 3 24 26 socket 3 23 specifications types Intro 1 3 23 upgrading 3 23 26 Processor speed changing 2 5 6 A indicator light 1 6 2 5 jumper 3 7 3 26 keyboard commands 2 5 6 problems Programs see Application programs R RAM see Memory RAM shadow Intro 1 2 1 12 2 Read write errors README files Intro 3 Real time clock Intro 2 RESET von fsa Resetting the computer 11 7 2 3 15 2 Resolu
80. t EPA endorsement of any product or service Copyright 1994 by Epson America Inc Torrance California USA 8 94 ii Important Safety Instructions Read all of these instructions and save them for later reference Follow all warnings and instructions marked on the computer Unplug the computer before cleaning Clean with a damp cloth only Do not spill liquid on the computer Do not place the computer on an unstable surface or near a radiator or heat register Do not block or cover the openings in the computer s cabinet Do not insert objects through the slots Use only the type of power source indicated on the computer s label Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Do not let the computer s power cord become damaged or frayed If you use an extension cord with the computer make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total of all devices plugged into the wall outlet does not exceed 15 amperes Except as specifically explained in this Users Guide do not attempt to service the computer yourself Adjust only those controls that are covered by the operating instructions Unplug the computer and refer servicing to qualified service personnel under the following conditions If the power cord
81. t need to change them unless you adjust the time for daylight savings or a different time zone The computer automatically changes the date for leap years Setting the video display type The Video Systemoption allows you to define the type of display adapter you are using If you connected your monitor to the computer s built in VGA port select EGA VGA Setting Up your System 1 9 If you connected a monitor that doesn t support VGA to a video adapter card installed in your system select either the CGA 80 X 25 or the Monochrome option Also make sure you disabled the on board VGA controller by setting jumpers J14 and J15 to the Off position See Chapter 3 for instructions Checking system memory When you boot your system the system BIOS detects the total memory size automatically You see the memory configuration displayed in the System Memory and Extended Memory fields on this SETUP screen You cannot change these values if they are not what you expect them to be check that the SIMM s are securely seated in their sockets See Chapter 3 to locate the SIMM sockets Setting the diskette drive type s On your system diskette drive A is the 3 5 inch high density drive installed in your computer You may also have another drive of a different size or capacity this is drive B Check the settings for both drives and correct them if necessary The Fixed Disk Setup Option The options on the Fixed Disk Setup screen define
82. tem On and Off Before you turn on your system be sure to read the Important Safety Instructions at the beginning of this manual Caution If there is a protective card in a diskette drive remove it now or you may damage your drive First turn on the monitor printer and any other external devices connected to the computer Setting Up your System 1 5 Then turn on the computer by pressing the power button located on the right side of the front panel as shown below hard disk or hard disk 88 ligh light i i speed light powerlig accesslight diskette drive button bays diskette drive The power indicator lights up After a few seconds the computer performs its power on diagnostics This is a series of everything is working correctly If necessary use the controls on your monitor to adjust the on the screen Whenever you turn off your system be sure to save your data the hard disk drive light and the diskette drive light s to make sure they are not on Press the power button to turn off the peripheral devices Now follow the instructions below to configure your system 1 6 Running the SETUP Program Be sure to run SETUP the first time you use your computer so you can verify or update the configuration information You also may need to run SETUP again later if you change your configuration SETUP lets you verify or change the following L Syste
83. th mounting frames Detachable two position height 101 or 102 sculpted keys country dependent main typewriter keyboard numeric cursor control keypad four key cursor control keypad 12 function keys Detachable two button PS 2 compatible Stored in ROM accessible by pressing F2 during boot User and Supervisor level passwords available for system boot or diskette access Write protection feature for the hard disk drive boot sector periodic reminder message for running virus detection utility Physical Characteristics width Depth Height Weight 16 8 inches 430 mm 15 6 inches 400 mm 4 4 inches 112 mm 17 Ib 7 7 kg with one diskette drive but without a keyboard Specifications A 5 Power Supply Type Input ranges 200 Watt UL TUV CSA listed fan cooled 90 to 130 VAC or 180 to 260 VAC switch selectable for 115 VAC and 230 VAC input current Maximum outputs Frequency Cables 47 to 60 Hz storage devices Option Slot Power Limits 5 VDC at 20 Amps 5 VDC at 0 5 Amp 12 VDC at 8 0 Amps 12 VDC at 0 5 Amp Two to main system board five to mass Maximum current 5 Volts 5 Volts 12 Volts 12 Volts For all slots 12 Amps 0 4 Amp 4 Amps 0 4 Amp Environmental Requirements Based on a system containing one hard disk drive and one diskette drive non condensing Operating Non operating Condition range range Storage range Temperat
84. the Drive Mounting Bracket Installing a Hard Disk Drive in the Mounting Removing the Mounting Frames Installing the Hard Disk 1 x Replacing the Bracket in the Computer Connecting the Drive Cables Reconnecting the Cables to the Diskette Drive Removing a Hard Disk Drive From the Mounting Bracket Installing a Drive in an External Drive Bay Attaching Mounting Frames to the Drive Installing the Drive Connecting the Drive and Power Cables Removing a Drive from an External Bay Post installation Procedures Chapter 5 Troubleshooting Identifying Your System The Computer Will Not Start The Computer Does Not Keyboard Problems Mouse Problems 2 2 Monitor Problems 2 2 2 5 Diskette Problems Diskette Drive Problems Hard Disk Drive Problems Password Problems Software Problems lll lr Printer Problems rn Option Card Problems
85. the memory to work properly you must install one chip in each empty video RAM socket on the system board Additional video memory is useful for running graphics intensive applications or for supporting video resolutions up to 1280 x 1024 in 16 colors See Appendix A for information on supported colors and resolutions for each amount of video memory The table below lists the video DRAM DIP chips that are approved for use in your computer Video DRAM DIP chip types Manufacturer Part number Goldstar GM71C256A 70 80 Fiji MB81C256A 70 80 NMBS AAA1M204P 70 50 Toshiba TC514256AP 7 8 Samsung KM44C256BP 7 8 Note that your video memory sockets may not look exactly like the ones shown here If you re not sure how to install video memory chips contact the EPSON Connection and ask for assistance 3 18 Installing and Removing Options Locate the video memory sockets on the main system board shown on page 3 5 If there is an option card in your way remove it See page 3 17 for instructions Caution To avoid generating static electricity and damaging the memory chips ground yourself by touching the metal surface on the inside of the computer s back panel Then remain as stationary as possible while you install them Remove the memory chips from their package and inspect each one The pins should point inward at slightly less than a 90 angle If any of the pins are not in this position use
86. the side of the drive bay with the mounting holes in the drive or mounting frames Then secure both sides of the drive to the bay using the retaining screws drive bay 4 18 Installing and Removing Drives Connecting the Drive and Power Cables If you are installing a diskette or tape drive follow all the steps below If you are installing a hard disk drive follow the instructions on pages 4 9 through 4 12 Then go to step 5 below Note If you have one hard disk drive installed in the bracket below the diskette drive and will install and a second hard disk drive in the external bay you need to purchase a new hard disk drive cable that can reach both drives If you are installing another type of drive see the documentation that came with it to connect the drive cable then go to step 3 below to connect the power supply cable l Locate the diskette drive ribbon cable the connector in the middle is already connected to the system board 2 If you are installing a drive with a card edge connector make sure you align the key way the plastic divider with the gap in the drive connector as shown below gap key way Installing and Removing Drives 4 19 If you are installing a 3 5 inch diskette drive with a header connector see page 4 13 for instructions on connecting the cable 3 Locate one of the power supply cables that lead from the power supply They have multi colored wires and a plastic conn
87. tions see Video resolutions ROM 1 7 1 12 1 19 1A 2 A 14 RS 232C ports see Serial ports S Safety precautions iii iv 1 5 B 1 3 3 1 11 1 1346 12 Screen colors 7 Screen resolutions see Video resolutions Serial number Serial ports COMI and 2 1 4 controller jumper settings pin assignments reassigning type Intro 1 SETUP program advanced chipset control 1 13 advanced system NES 1 11 12 auto configuration LAS autotype fixed disk boot options 1 13 E cache memory chipset T date and time display prompt Im display type drive 1 10 11 4 22 5 8 9 errors 1 8 exiting 1 19 factory default settings 1 7 i 19 fixed disk setup 1 10 11 fixed disk timeout 1 18 function keys 1 8 Green PC 1 18 hard disk drive 1 10 11 4 22 9 help screen 1 8 lockout timer 1 18 main menu 1 8 memory cache 1 12 3 23 memory shadow 1 12 password security 1 15 16 A pause on POST errors 1 14 post SETUP procedures 1 saving settings 1 19 shadow memory 1 12 starting 1 8 9 A system memory system security 1 15 17 5 system setup 1 9 10 6 Index SETUP program continued system summary 1 19 user defined virus protection 1 16 7 4 5 when to run 1 7 Shadow RAM Intro 1 2 1 12 2 SIMMs banks 3 9 10 configur
88. trical outlet The power cord is securely connected but the computer still does not start Check the electrical outlet for power Turn off your computer and unplug the power cord Plug a lamp into the outlet and turn it on You installed or removed system components and now your computer does not start Check to make sure you have reconnected all the internal and external cables correctly You may have installed option cards that exceed the system s power requirements Check the power requirements in Appendix A Troubleshooting 5 3 You may have installed a SIMM incorrectly If the system doesn t detect memory it won t start Check that your SIMM s are securely installed in their sockets If you replaced the microprocessor make sure the new processor chip is installed correctly Also make sure the jumpers are set correctly and pin 1 on the chip is connected with pin 1 on the system board See Chapter 3 The Computer Does Not Respond The computer locks up Wait a few moments if your computer does not respond after a reasonable length of time press Ctrl Alt Del If that doesn t work press the RESET button You may have installed SIMMs with an incorrect access speed Install the correct SIMMs See Chapter 3 Your system may have over heated Make sure you have an adequate heat sink installed on your microprocessor if necessary See Chapter 3 for more information You reset the computer but it still does not
89. trollable by SETUP option Two RS 232C programmable asynchronous interfaces built into main system board 9 pin D shell connectors PS 2 compatible keyboard interface built into main system board 6 pin mini DIN connector Specifications A 3 Mouse Option slots Game port Speaker Mass Storage Diskette drives Hard disk drives PS 2 compatible mouse interface built into main system board 6 pin mini DIN connector Three full length and two half length 16 bit I O expansion slots ISA compatible 8 33 MHz bus speed on DX 50 DX2 or Pentium OverDrive systems one slot may be unavailable because of the CPU heat sink fan assembly 10 pin game port header on main system board accessible by removing game port slot cover on back panel operation selectable by jumper Internal Internal mounts for One 3 inch wide one inch high internal drive Externally accessible mounts for One 3 inch wide one inch high drive and two 5 inch wide half height drives 3 5 inch diskette drive 720KB or 1 44MB storage capacity 5 25 inch diskette drive 360KB or 1 2MB storage capacity Combination 3 5 inch 5 25 inch diskette drive 3 inch or 5 inch hard disk drive s up to half height size A 4 Specifications Otherdevices Keyboard Mouse SETUP Program System security Virus protection Half height tape drive CD ROM optical drive or other storage device 5 4 inch or 3 inch wide wi
90. turn on the computer it first tries to load the operating system from drive A If drive A doesn t contain an operating system the computer loads it from drive C If you select C then A the computer tries to load the operating system from drive C first If drive C doesn t contain an operating system the computer tries to load it from drive A If you select C only the computer tries to load the operating system from drive C only Setting Up your System 1 13 Setting the floppy seek option If you set the Disk drive boot sequence option to C only you can disable the Floppy seek option so the system does not try to access the diskette drive at startup Disabling the Floppy seek option decreases the time needed to boot the system Disabling the SETUP prompt The Display SETUP prompt during POST option allows you to disable the message Press F2 to enter SETUP that you see during power on diagnostics You may want to disable this prompt to prevent unauthorized users from seeing the SETUP prompt Even when the message is disabled however you can still start SETUP by pressing F2 within the allowed amount of time Disabling power on diagnostic error messages The Pause on POST errors option allows you to disable the error message and the message Press Fl to resume F2 to Setup that you see when the system identifies a configuration error If you disable this option the system ignores configuration errors it finds durin
91. u must disable the builtin VGA adapter External cache size jumpersettings Extemal cache size J23 J24 J25 J26 64KB 1 2 1 2 t Off 2 3 128KB 2 3 1 2 1 2 12 256KB 2 3 2 3 2 3 2 3 f you have no externalcache the setting of these jumpers does not matter The jumpers listed in the preceding tables are the only ones you may need to change others are for service purposes only Setting the Jumpers If you need to change any jumper settings follow these steps l Refer to the illustration on page 3 5 to locate the jumpers 2 If the jumper you need to change is blocked by any option cards installed in your computer you need to remove the card s to access the jumpers See page 3 17 3 To move a jumper from one position to the other use needle nose pliers or tweezers to pull it off its pins and gently move it to the desired position Caution Be careful not to bend the jumper pins or damage any surrounding components on the main system board 3 8 Installing and Removing Options 4 Replace any option cards you removed see page 3 14 Installing Memory Modules Your computer comes with 4MB or 8MB of memory on memory modules also called SIMMs single in line memory modules By installing additional SIMMs you can increase the amount of memory in your computer up to 64MB There are two SIMM sockets on the main system board and each can contain one SIMM You can use IMB 2MB
92. u do not have to install option cards You can use the option slots to enhance your system with extra functions such as a modem card a network controller card or additional interface ports The shadow RAM feature allows your system to speed up processing by moving the system and video BIOS into the RAM area of memory Video The local bus SVGA video interface provides data transfer at the full speed of the processor rather than at the standard 8 33 MHz ISA bus speed With 512KB of video RAM the SVGA controller supports standard resolutions up to 640 x 480 in 16 colors and extended resolutions up to 640 x 480 in 256 colors or 1024 x 768 in 16 colors interlaced and non interlaced With 1MB of VRAM it supports extended resolutions up to 1280 x 1024 in 16 colors 2 Introduction Energy Savings In standard configurations this computer complies with the United States Environmental Protection Agency s Energy Star Program which promotes the manufacture of energy efficient printers computers and monitors Your computer s Green PC feature places the hard disk drive in a low power standby mode when the mouse and keyboard have been inactive for a specified period of time It also stops sending video signals to your monitor Note If you have an Energy Star compliant monitor it also goes into a low power standby mode because it isn t receiving video signals from your computer Screens on non compliant monitors go blank but
93. ure 41 to 95 F 4 to 140 F 4 to 140 F 5 to 35 C 20 to 60 C 20 to 60 C Humidity 8 to 80 10 to 90 5 to 100 Altitude 330 to 9 900 ft 100 to 3 000 m 330 to 39 600 ft 100 to 12 000 m 330 to 39 600 ft 100 to 12 000 m A 6 Specifications Video Resolutions and Colors Vertical Memory frequencies Resolution requirements Color Hz Remarks 640 x 480 512KB 256 60 72 8 bity pixel 1MB 32K 64K 60 72 16 bity pixel 1MB 16 8M True 60 72 24 bity pixel Color 800 x 600 512KB 256 56 60 72 8 bits pixel 1MB 32K 64K 56 60 72 16 bits pixel 1024 x 768 512KB 16 43 5 60 70 72 4 bits pixel 1MB 256 43 5 60 70 72 8 bits pixel 1280 x 1024 1MB 16 87 8 bits pixel interlaced Specifications A 7 Hard Disk Drive Types This computer comes with a hard disk auto sensing feature When you press Enter with the cursor positioned on the Autotype Fixed Disk option in SETUP the system detects the type of hard disk drive you have installed and fills in the drive information using values in the following table Hard disk drive types Size Sectors Landing Write Drive Type MB Cylinders Heads track zone name 1 85 903 4 46 903 0 C P30084E 2 121 762 8 39 762 0 C P30104H 3 106 1024 12 17 1024 0 ST3123A 4 65 940 8 17 615 300
94. you ll see an extra row of holes around the outside of the socket The 486 chip does not occupy the outside row of holes Installing and Removing Options 3 25 8 Secure the processor chip by pressing the ZIF handle back to the closed position 9 Check the settings ofjumpers J11 and J13 to be sure they are correct for the type of microprocessor you installed You may also need to change the setting of jumper J17 to match the microprocessor type and operating speed If you installed a microprocessor with a different voltage check the table on page 3 23 you need to change the settings ofjumpers J31 and J33 See pages 3 6 and 3 7 for information on all these jumper settings 10 If you are upgrading to a DX 40 DX 50 DX2 DX4 SX2 or Pentium OverDrive processor you must install a heat sink and or a fan depending on the brand of processor you installed See the table on page 3 23 for more information Follow the instructions included with the heat sink if you need to install one If the heat sink comes with a fan install it using the instructions that came with the heat sink and fan kit 11 If you removed any option cards replace them now see page 3 15 to replace a full length card or page 3 16 to replace a half length card 12 Run SETUP as described in Chapter 1 to update your computer s configuration with the new microprocessor Post installation Procedures After you install or remove options you must run SETUP to u
95. your System 1 19 Post SETUP Procedures After you run SETUP for the first time you may need to install the operating system if your computer is not preconfigured See your operating system manual for instructions Once you have installed your operating system install any software you plan to use See your application program manuals for instructions You may also want to install the optional extended video drivers for some of your application programs If your computer was configured for you these drivers are already installed The README files on Drivers Diskettes 1 and 2 provide instructions for installing and using the drivers To read the file on your screen insert Drivers Diskette 1 in drive A type the following and press Enter A README To print the file to your printer type the following and press Enter A READMEP Use the same commands to read or print the README file on Drivers Diskette 2 Note If you plan to install video drivers for Microsoft Windows applications you must install Windows before you install the drivers M 1 20 Setting Up your System Chapter 2 Using Your Computer This chapter briefly describes the following operations O Working comfortably L Stopping a command or program O Resetting the computer O Using energy wisely L Using the Green PC features L Changing the processor speed Working Comfortably This section provides some tips for creating a
96. your fingers or small tweezers to gently align them with the other pins Be careful the pins are fragile and can break off easily Position one of the memory chips over the socket as shown below aligning the pins on the chip with the holes in the socket Make sure the small notch on the end of the chip aligns with the corresponding notch in the socket notches Installing and Removing Options 3 19 5 Gently press the chip halfway into the socket to make sure it is correctly aligned If the chip does not go in smoothly remove it and try again 6 When the chip is properly positioned push down firmly on both ends to make sure it is well seated 7 Repeat steps 4 through 6 for each of the remaining chips 8 Replace any option cards you removed See page 3 14 for instructions Installing External Cache You can install 64KB 128KB or 256KB of external cache on your system O To install 64KB of external cache use eight SRAM 28 pin 8K x 8 20ns DIP chips and one 8K x 8 20ns tag chip O To install 128KB of external cache use four SRAM 28 pin 32K x 8 20ns DIP chips and one 8K x 8 20ns tag chip O To install 256KB of external cache use eight SRAM 28 pin 32K x 8 20ns DIP chips and one 32K x 8 20ns tag chip The table below lists the cache SRAM DIP chips that are approved for use in your computer Cache SRAM DIP chip types Manufacturer Part number Manufacturer Part number UM
97. ys O Removing a drive from one of the externally accessible drive bays O Post installation procedures Installing and Removing Drives 4 1 Some of the steps in this chapter may not apply for the drive you are installing See the documentation that came with your drive for more information Removing the Drive Mounting Backet Your computer has a 3 5 inch diskette drive installed in a mounting bracket You may also have a hard disk drive installed in the bracket In order to install or remove any drives in the computer you must first remove the drive mounting bracket Follow these steps 1 Remove the two cables from the diskette drive as shown below Grasp the connectors and pull them straight out so you do not bend the pins do not pull on the cables If necessary remove the cables from the hard disk drive also 4 2 Installing and Removing Drives 2 Remove the screws securing the bracket to the drive bay and brace drive bay 3 Slide the bracket away from the front of the computer and lift it out Installing a Hard Disk Drive in the Mounting Bracket You can install a hard disk drive below the diskette drive in the mounting bracket after you have removed the bracket and drive from the computer In order to fit in this space your hard disk drive must be 1 inch high by 3 inches wide If you have a larger hard disk drive you can install it in one of the drive bays see page 4 15 Installing and

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