DirecTV D11 User's Manual
Contents
1. Day Ticket Pay Per View showings pay once watch all day The Guide Getting Around in the Guide O Press the GUIDE key on your remote then choose how you want to filter the Guide Select All A Channels or channels in a specific category Moving through the Guide is simple 4 The UP DOWN LEFT and RIGHT arrow keys move you through listings and time slots Highlight a program or channel cell to view its description Highlight an item by using the arrow keys to move LEFT RIGHT UP or DOWN Press SELECT to access the Use the CHAN key up or down to scroll a full page Press the RED or GREEN keys to move forward or back in time To tune to a program that is on now highlight the program and press SELECT Selecting a future information or channel program displays program information Press INFO when you ve highlighted a show in the Guide to view a more in depth description and options Pressing INFO when you ve highlighted the channel name displays the channel s listing for up to 3 5 days Press SELECT when you ve highlighted a channel cell far left to view that channel in the TV window Press MENU to see Guide options change your Favorites list or jump to a desired date and time Chapter 2 Autotune Autotune An even better wayto catch all your favorites Autotune is a great way to see your favorite programs on your schedule You won t miss your favorite series becau2. Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Safety amp Care 9 Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong Ihe wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled The appar
3. Objects are scrollable above or below the visible window Y A UP and DOWN arrows on the receiver front panel offer special functionality Scheduler Icons e Shows an Autotune has been set for a future program or a present program is Autotuned e Indicates an Autotune has been set for all episodes of an ongoing program e Indicates an Autotune set for a present or future program conflicts with another scheduled program on Shows an Autotune has been set for matching programs in a Find by S Indicates a present or future pay per view program has been scheduled for purchase Other Icons d Oop DR Denotes more alternate audio tracks available for a program Denotes that no alternate audio tracks available Indicates one or more new messages are in the Inbox Indicates no new messages are in the Inbox Shows that Parental Control limits are currently locked Shows that limits are temporarily unlocked Shows that there are no current limits imposed Indicates a rating level or channel that is blocked via Parental Controls Indicates a pay per view program is available as an All Day Ticket replay Indicates program shown in letterbox format Denotes an error condition has occurred
4. Safety Care WARNING To reduce the risk of fire or electric shock do not expose this product to rain or moisture The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids such as vases shall be placed on the apparatus AUTION DO NOT OPEN CAUTION To REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK No USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL TIP We highly recommend plugging gt Y i the DIRECTV Receiver into a surge protector to prevent damage from fluctuations in your power supply Safety amp Care Your DIRECTV Receiver has been designed and manufactured to stringent quality and safety standards You should however be aware of the following important precautions for safe and optimal use of the equipment Meaning of symbols printed on the rear panel of the product A Ihe bolt of lightning indicates un insulated material within your unit may cause an electrical shock For the safety of everyone in your household please do not remove product covering exclamation point calls attention to features for which you should read the enclosed literature closely to prevent operating and maintenance problems Important Safety Instructions 1 2 3 4 5 6 7 8 Read these instructions Keep these instructions Heed all warnings Follow all instructions
5. your satellite dish Access Card Follow the onscreen directions to replace your access card You will need your old and new access cards to complete this process Note DIRECTV will provide new access cards and instructions when necessary Reset From here you can restart the receiver reset to factory defaults or reset everything Scheduler This feature gives you an overview of and access to all the programs you ve set to Autotune or purchase Chapter 3 P Favorites Favorites Check the current status of your Favorites list s by clicking here and make changes if you like See page 38 for more details Parental Controls Check the current restrictions of your Parental Controls by clicking here and make any adjustments See page 40 for more details Audio Options Audio Options Some programs have alternate audio available such as other language tracks or Dolby Digital This option only appears in the Quick Menu over Live TV when the current program has alternate audio You can set the default so that whenever a program has alternate audio available it automatically plays this audio or you can change the alternate audio temporarily for the program you are watching In either case press MENU while in Live T V then To change the default audio from the Quick Menu select Settings select Setup then select Audio in the left menu and follow the onscreen instructions To temporarily change the
6. T heinfrared sensor picks up commands from the remote control 3 GUIDE Displaystheonscreen program guide 4 Brings up the Quick M enu to access settings and services 5 ARROWS Movethe onscreen highlight up down left or right 6 SELECT Seectstheitem highlighted 7 ACTIVE Disolaysthe DIRECTV Interactive Home Page local weather and more 8 INFO Displays channad banner or info to a highlighted program or channel cal 9 DOOR PANEL The access card dot and RESET button are located behind the door Chapter 1 Getting Started Insert your DIRECT V Access Card Locate the access card that came packed with your DIRECT V materials and insert the card facing upward fully into the sot DIRECTV Receiver Rear Panel CAUTION A RISK OF ELECTRIC SHOCK A DO NOT OPEN Your equipment may not look exactly like the model illustrated 1 SATELLITE IN Usto connect the DIRECT V Receiver to the sate lite dish antenna 2 OUT TO TV ConnectstheDIRECT V Receiver to your TV or VCR using RF coaxial cable T hisjack provides the most basic connection carrying good sound and video quality 3 OFF AIR IN Connect astandard T V antenna or cable feed to the DIRECT V Receiver using this jack You can then switch between the DIRECT V Recaversagnal and the T V cable feed 4 3 4 CHANNEL SWITCH Allows users to choosethe channel that is not used in your area or 4 when the rece ver is connec
7. cause undesired operation Responsible Party DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV Trade Name DIRECTV gt of Equipment DIRECTV Satellite Receiver gt Model Number D11 Federal Communications Commission FCC This equipment complies with both Part 15 and Part 68 of the FCC rules This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to part 15 of the ECC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa tion Chapter 4 Other Information This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by removing and applying power to the equipment the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving satellite dish antenna gt Increase the separation between the equipment and the DIRECTV Receiver Connect the equipment into an outlet on a circuit different from that to which the DIRECTV Receiver is connected gt Consult the dealer or an ex
8. 4 REVIEW your change and CLICK on the Accept These Changes button If you have a DIRECTV Plus Receiver DIRECTV DVR DIRECTV HD Receiver DIRECTV HD DVR or DIRECTV Receiver with Ultimate V Service please call 1 800 DIRECT V to son up TheDIRECTV PROTECTION PLAN isoffered by AIG Warranty Guard and underwritten by N ew H ampshire Insurance Company on behalf of DIRECT V where authorized by law Certain limitations apply Pricing terms and conditions of the DIRECTV PROTECTION PLAN are subject to change Full terms and conditions will be mailed to you prior to service billing and are available at DIRECT V com Note Annual payment option no longer available A fee of 49 for standard IRD equipment 249 for DIRECTV DVR DIRECTV Plus Receiver or Ultimate TV equipment 400 for HD equipment or 1 000 for DIRECTV HD DVR equipment will be charged to your DIRECTV bill if the defective equipment that we are replacing for you is not returned within 30 calendar days The plan will provide a return box for the defective equipment and even pick up the shipping costs You ll receive replacement equipment in 62 PROTECTION PLAN about 72 hours DIRECTV PROTECTION PLAN FCC Customer Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may
9. Sdects any highlighted item BACK Takes you to the screen you Visited previously MENU Displays a compact menu cf settings and services RED In Guide jurrps 12 hours badk other functions vary lookfor asaan hints GREEN In Guide jumps 12 hours famerd dher functions vary lookfor asaan hints VOLUME Raises or lones vdurre MUTE Toggles sound volume cry off NUMBER KEYS amp DASH Tune to a channel directly also input numbers and letters when needed in anscreen menus POWER Tums equi pet and df as selected with MCLE switch TV POWER ON OFF Tums your TV and DIRECTV Receiver an and off ADVANCE PLAY FFWD RECORD LIST Displays your To Do List EXIT Bits any menu and rerums to last channd vened ARROWS Move highlight to ites in any direction needed INFO Displays infofar a highlighted or fullscreen program BLUE In live TV displays he Mni Guide dher fundions vary lookfor asaan hints YELLOW In fullscreen TV gdes through altemate audio tracks dher functions vary look for anscresn hirts CHAN PAGE In live TV changes up ar down in menu such as the Guide sadis page up ar dawn PREV E Co Tunes to last channd ENTER Adtivates number entries quiddy DIRECTY Chapter 1 Getting Started A DNE 2 1 ipie te R ipit COn papel
10. then press MENU to bring up the Quick Menu Chapter 4 Other Information 3 Select Settings 4 Select Setup then Info amp Test 5 Use arrow keys to highlight the System Test tab then press SELECT on Run Test 6 If your system does not pass the system test check any of these potential trouble areas cabling pointing the satellite dish phone connection and access card 7 If you continue to have problems call DIRECTV Customer Service at 1 800 DIRECTV You should run a system test several times before concluding that there is a problem Occasional fluctuations in the phone line or satellite signal can give temporary false readings e Troubleshooting Limited 90 Day Warranty Limited 90 Day Warranty DIRECTV warrants your DIRECTV Receiver Number D11 and any included accessories against defects in material or workmanship for a period of ninety 90 days after the date of purchase Who is Covered You must have proof of purchase to receive warranty service A sales receipt or other document showing that you purchased the product is considered proof of purchase THIS LIMITED WARRANTY EXTENDS ONLY THE ORIGINAL CONSUMER PURCHASER OR ANY PERSON RECEIVING THE DIRECTV RECEIVER ASA GIFT FROM THE ORIGINAL CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE THISWARRANTY DOESNOT EXTEND TO COMMERCIAL USERS THIS PRODUCT ISNOT AUTHORIZED FOR USE OUTSIDE THE UNITED STATESAND ANY SUCH USE VOIDS THIS WARRA
11. to the T V santennain jack Now continue on page 16 Connecting Your DIRECTV Receiver to Your Telephone Line If your TV only has one audio input jack use AUDIO L white jack on the back of the DIRECTV Receiver to make the connection Choose Your Setup VERY GOOD QUALITY CONNECTION A V The back panels of your equipment may not look exactly like those illustrated GROUND SATELLITE IN CHANNEL OFF AIR IN Chapter 1 Getting Started To switch between watching your VCR and watching video from your receiver you may need to program the INPUT key on your DIRECTV remote See page 20 for info Some TVs also have a MENU button that allows you to change the video source using an onscreen menu If you have trouble changing the video source refer to the instructions that came with your TV Choose Your Setup RF Coaxial Connection Good Quality Using an RF coaxial cable connect one end to theOUT TO TV jack on theDIRECT V Receiver and the other end to the antenna in jack on the T V or VCR If hooking up a VCR use another RF coaxial cableto connect one end to the out to T V jack on the VCR and the other end to the antenna in jack on the T V Set the 3 4 switch on the back of the DIRECT V Receiver to the blank local channel for in your area For amp ample if you havealocal Channd 3 in your area then movethe 3 4 switch to Channd 4 If you havea local Channd 4 then se
12. DIRECT V Reca ver A V cables RCA type Access card S Video cable User Guide Phone cord RemoteControl amp batteries Power cord Chapter 1 EM Getting Started Hardware Reference General Satellite Dish Antenna Thisisyour dish and related hardware affixed to your roof or other surface which picksup the broadcast signals from our satellites DIRECTV Receiver or Satellite Receiver Your DIRECT V Receiver picks up the sgnal from your satellite dish antenna and trans ates it i nto vieweble T V programmi ng Access Card Contains information about your DIRECT V service It must be properly inserted for your receiver to work and to acti vate your programming DIRECTV Hardware Reference Hardware Reference Cables amp Connections Best Video S Video Jack and Cable S Video jacks and cables providethe best picture quality You will still nesd to connect theleft and right audio cables to the T V or optical audio cable to your stereo because the S Video cable only E carries the picture signal not sound S Video Jack Audio Video A V Jack and Cable Audio Video A V cables provide very good picture quality and stereo sound and should be used if your T V does not have S Video jacks The DIRECT V Reca vers A V jacks are color coded yellow for video red for right audio and whitefor left audio If your TV hasonly oneinput for audio mono connect it to theleft white audio ja
13. audio from the Quick Menu select Audio Options then select the audio track you prefer Once the program is over or you change the channel the audio will change back to the default setting Chapter 3 ES Movies sports Interests Lifestyles News C DIRECTV i psi Tor tutum 4 p ET Category Sort Category Sort This feature lets you temporarily arrange the Guide to list only programs in a particular category such as Movies Sports or News While in the Guide from the Quick Menu select Category Sort To further narrow your search select the category you want then select a subcategory if you wish To quickly move through the Category Search results use the RED or GREEN key on your remote to advance or reverse in 90 minute increments Press GUIDE to return to the regular Guide or EXIT to return to live TV Pay Per View This option enables you to check out DIRECTV Pay Per View listings by category While in the Guide press MENU then select Pay Per View You will see three choices for sorting the listings Choose to display all current pay per view programs Movies will give you listings of all current movies available Pick Special Events to see specific events such as sports comedy specials and more Ihe Guide will update with matching programs UICK MENU n Dy Recent Finds Find By Title Person Keyword Channel Would you like to locate a particu
14. be allowed f to proceed without the passcode Using your passcode you can easily override the limits Y TIP The Parental Control icon in the Let me in E E Channel Banner will tell you if the Temporarily or permanently unlocking a restriction is easy To temporarily unlock a particular receiver is locked temporarily program unlocked or unlocked 1 When any controls are currently activated Unlock Now will appear if you try to tune to a restricted program 2 Select Unlock Now and enter the password ri EJ Locked Unlocked Temporarily Unlocked Chapter 3 For more unlock options 1 Press MENU then SELECT Parental Controls a Parental Controls 2 Various options for removing restrictions temporarily or permanently will appear Select one and enter your password Also note If you have Parental Controls set and temporarily unlocked turning the receiver power off will relock the box If anyone tries to unlock restrictions using an invalid passcode there s a time delay that s added with each additional attempt to discourage them To change your passcode at any time 1 Press MENU SELECT Parental Controls then Edit Settings 2 Scroll down to Passcode and press SELECT 3 Enter your old password then enter a new one twice to confirm 46 2D 60 61 63 6 Troubleshooting Limited 90 Day Warranty Product Information DIRECTV PROTECTION PLAN FCC Customer Information Index Other Info
15. cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may connect to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company The REN for this product is part of the product identifier that has the format US AAAEQ TXXXX Ihe digits represented by are the REN without the decimal point e g 03 is a REN of 0 3 If this DIRECTV Receiver causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary Chapter 4 LS Other Information The telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance in order for you to make necessary modifications to maintain
16. gt Your satellite system may be experiencing rain fade a temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall Rain fade is usually brief lasting only as long as the heavy rain cloud condition persists gt Your dish may be blocked Check that something is not blocking the dish Troubleshooting Troubleshooting Partial programming loss channels missing from the Guide channel is in the Guide but can t tune to gt Your satellite dish antenna may be incorrectly configured Check the dish type set in your receiver s preferences and change if necessary Press the MENU key on the remote control then select Settings then Setup In the next menu select Satellite then Repeat Satellite Dish Setup Follow the steps From the Satellite Dish Type screen make sure the proper dish type is selected round oval with a dual LNB or oval with a triple LNB The channels might be excluded from the Favorites list currently in use Press MENU on the remote select Favorites then All Channels or enter the channel number manually My video and audio are out of sync Try changing channels gt Press LIST then EXIT If neither of those work restart your DIRECTV Receiver Press MENU press SELECT on Settings then SELECT Setup Select the Reset item from the left menu and follow the onscreen instructions My DIRECTV Receiver is frozen on a single frame of a TV picture gt If you are on a Pay P
17. will allow you to sdect a language Using the arrow keys on the remote control change or adjust some of the moveto thelanguage you prefer and press SELECT settings later When you re ready press MENU on your remote press SELECT on Now let us lead the way Settings then select Setup Simply follow the onscreen directions to complete your setup functions If you ve installed your Setd lite dish and system yoursdf you ll be guided though various functions for optimizing your 4 You will seea Vd carre recen signal and setup including postioni ng your dish and a system tex If like most people you had your system profess onally installed these functions al ready have been completed Important In order to protect your TV screen from burn in a side effect caused when a stationary image is displayed for too long the DIRECTV Receiver interface automatically goes into screen saver mode and displays a black screen with a moving logo when no key is pressed for 5 minutes or more while a stationary image is displayed on the TV To dismiss the screen saver and return to what you were doing press any key on the remote Burn in may cause permanent damage to Guided Setup amp Activation your TV and DIRECTV is not liable for any damages that may be caused to your TV After these setup procedures are complete you ll seethe Satd lite D ata Acquistion screen asthe rece ver gathers information from the satelite for the ons
18. 1 and AV2 Oo N Once your remote is programmed to work with your TV the VOL and MUTE key control the TV regardless of the slide switch position If you would like to change the VOL and MUTE to work with another component you can Simply set up your remote to work with the component and then move the slide switch to the position you would like to lock the VOL and MUTE keys to Point the remote away from your DIRECTV Receiver and press and hold MUTE and SELECT until the light near the slide switch blinks twice about 5 seconds Enter 9 9 3 The light will blink twice indicating the VOL and MUTE are now locked to the chosen component no matter what position the slide switch is in P Programming Your Remote Control Programming Your Remote Control Factory Defaults To reset all the functions of the remote control to the factory defaults follow these steps 1 Point the remote away from your DIRECTV Receiver and components Press and hold MUTE and SELECT until the light above the slide switch on the remote flashes twice about 5 seconds 2 Enter 9 8 1 The light on the remote will flash twice indicating you have cleared AV1 AV2 and TV modes Chapter 1 21 Getting Started m Chapter 1 Use the Channel Lineup included in your Welcome package to get familiar with our channel numbers Em Watching TV Watching TV Now that everything s set up you re ready to grab your remote and st
19. 30 premium movie channels with all the convenience of DIRECTV service DIRECTV Pay Per View offers a handy choice in recent hit movies plus exciting live sports concerts and specials There s exclusive sports subscriptions for every taste and team Even access to 36 commercial free music channels To deliver this unique programming and enhance your entertainment experience the DIRECTV System has been designed to be simple and user friendly You ll find that most features are self explanatory with onscreen directions to lead you through them So welcome to the family Safety amp Care Making the Right Connections When you are ready to connect your DIRECTV Receiver and your other components whether youre having your system professionally installed or handling it yourself be sure to read over the following few pages to familiarize yourself with some important tips for safety and care Before you begin Your satellite dish antenna must be installed before you can begin following the procedures in this User Guide Professional installation is highly recommended Your dish needs to be mounted in a position where it has access to the satellite signals and RG 6 coaxial cables must be run into the room s where your receiver s will be located If you choose to install the dish yourself see the separate instruction manual that came with your satellite dish antenna Package Contents T he following items are included with your
20. 6 47 57 25 27 30 32 38 42 46 47 43 44 sorting 19 46 47 57 49 950 521 52 53 unlocking 25 31 34 40 43 44 tuning to a program 19 46 47 57 modes 7 14 16 18 19 20 21 unrated programs 25 31 34 40 using 19 46 47 57 24 25 27 30 32 38 42 46 43 44 Purchases 30 47 48 50 51 52 53 e 2l h 25 31 34 40 43 problems 7 14 16 18 19 20 21 bd ni Q 24 25 271 30 32 38 42 46 47 48 50 51 52 53 Passcode 43 44 Quid Menu 7 22 34 36 38 40 pcc npa PST rogramming 7 14 16 18 19 Pay Per View 2 23 26 30 31 36 42 53 PME 20 21 zn 25 27 30 32 38 42 2 2 2 2 2 gt gt 9 42 46 47 48 50 51 52 53 RESET 46 47 50 Restart 51 Power surge 49 Previous hannd 24 Previous channes 49 J Satellite Data Acquisition 19 47 Satellite Setup 53 Scheduler 33 Search 26 37 Settings 18 44 54 Setup 1 10 12 14 15 16 17 18 19 50 51 53 54 Showings 26 Spending limit 42 System Test 46 53 54 T Temporarily unlock 43 Timer 49 To Do Lis 29 Troubleshooting 45 46 Tuningto 52 Tuning to a program 52 TV ratings 41 U Unlock a particular program 43 User profile spending limit 2 viewing hours 2 W Warranty 6 45 55 56 57 58 60 Index Chapter 4 Eu Other Information DIRECTV programming sold separately ACTIVATION OF PROGRAMMING MAY BE SUBJECT TO CREDIT APPROVAL AND REQUIRES VALID SERVICE ADDRESS SOCIAL SECURITY N
21. 9 10 12 14 16 49 53 Caller ID Problems 31 48 Category sort 36 Channel banner 7 25 40 50 Channel blocks 41 Channel list 42 Connections 1 5 50 53 D Date amp Time 31 DIRECTV mode 48 52 DIRECTV PROTECTION PLAN 61 DIRECTV Receiver Problems 47 Dish pointing coordinates 53 E EXIT key 36 F Favorites 25 31 38 51 FCC Customer Information 63 Find by 37 FineTuningthe Signal 55 G Guide 36 Guided Setup 1 18 53 GUIDE key 27 INFO 25 27 30 50 INFO button 27 50 J Jacks 5 9 10 12 14 16 49 53 L Language 18 Language for audio 35 Lock 43 Locking the sytem 43 M MENU key 7 14 16 18 19 32 36 37 43 44 51 53 Messages 25 31 39 40 M ode switch 52 remote control 52 53 Movie ratings 41 MUTE key 20 21 24 Index Chapter 4 Other Information N Programming 2 4 6 7 16 1924 37 41 51 57 Notification 39 ordering 2 4 6 7 16 19 20 24 Ratings 41 37 41 45 51 57 Rear Pand 8 tuning to 2 4 6 7 16 19 20 24 Receiver Rear Pand 8 Parental Controls 25 31 34 40 37 41 45 51 57 Recent Finds 37 43 44 Program details 25 Remote control 7 14 16 18 19 channel blocks 25 31 34 40 43 Program guide 19 46 47 57 20 21 24 25 27 30 32 38 44 date amp time 19 46 47 57 42 46 47 48 50 51 52 53 ratings 25 31 34 40 43 44 quick menu 19 46 47 57 keys 7 14 16 18 19 20 21 24 spending limits 25 31 34 40 scrolling 19 4
22. GUARANTEES AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE Limited 90 Day Warranty Limited 90 Day Warranty RETAIL PRICE OF THE DIRECTV RECEIVER DIRECTV SHALL NOT LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV RECEIVER SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV Chapter 4 Other Information Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase Attach it here and record the serial and model numbers in case you need them These numbers are located on the product Model No MEE Serial _ _ EE T Product Information DIRECIV PROTECTION PLAN DIRECTV PROTECTION PLAN Protect your DIRECT V System with the DIRECTV PROTECTION PLAN For alow monthly fee the DIRECTV PROTECTION PLAN covers the components of your DIRECTV System giving you peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECT V entertainment DIRECTV PROTECTION PLAN Benefi
23. NTY What is Covered Warranty coverage begins the day you purchase the product For ninety 90 days from the purchase date at the option of DIRECTV the DIRECTV Receiver will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary if it becomes defective or inoperative This exchange is done without charge to you for parts and labor You will be responsible for the cost of shipping to and from the location designated by DIRECTV If DIRECTV Chapter 4 LE cannot reasonably repair or replace the Receiver then DIRECTV may at its sole discretion refund the price you paid for the product or the current retail price of the product Other Information All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires After ninety 90 days from the date of purchase you pay for the replacement of all parts and for all labor charges SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU What is Excluded Your warranty does NOT cover gt Labor charges for installation or setup of the product Installation performance of or repair of audio video cabling telephone line or accessory attachments used with the product gt Product replacement because of misuse accide
24. RECTV or visit DIRECTV com Troubleshooting upgrades Do not unplug your receiver while an upgrade is in progress Please consult the Upgrade Menu to find a schedule of upgrades or modifications planned by DIRECTV DIRECTV Receiver or TV Problems Progress bar freezes during Satellite Data Acquisition This is normal The progress bar times out after two minutes If your screen is still blank for a few minutes after the progress bar times out press the RESET button behind the access panel door on the front of the DIRECTV Receiver and wait for program guide information to be acquired Wrong picture blue screen snow or black blank picture The DIRECTV Receiver and most TVs and VCRs let you toggle between video sources If you don t see the signal you think you should be seeing try using these buttons to toggle between the signals gt Press the TV VCR button on the VCR remote or on the front panel gt Press the TV INPUT button on the DIRECTV remote control gt If problems persist turn off all equipment that is connected to your TV wait a few minutes then turn the DIRECTV Receiver back on If your TV is connected with just coaxial cables you must tune to C hannel 3 or 4 as set with the 3 4 switch on the back of your DIRECTV Receiver box Chapter 4 4 Other Information Problems with Caller ID You must subscribe to Caller ID service through your local phone company Also check to be sure your Caller ID fea
25. UMBER AND OR MAJOR CREDIT CARD DEPOSIT OR PRE PAYMENT MAY BE REQUIRED Programming subject to change DIRECTV services not available outside the U S DIRECTV pro gramming is sold separately and independently of DIRECTV System hardware A valid programming subscription is required to operate DIRECTV System hardware Activate your DIRECTV programming today at 1 800 DIRECTV 1 800 347 3288 2005 DIRECT V Inc DIRECTV the Cyclone Design logo and ADVANCED PROGRAM GUIDE are registered trademarks of DIRECTV Inc This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the receiver Please contact the manufacturer of such equipment for additional information Rev 1 3 D11 050518 Icon Reference Arrow Icons lt gt Indicate that a show s start or end time is earlier later than is visible in the Guide program cell qb LEFT and RIGHT arrows on the remote offer special functionality Y ah
26. ains connector at the back of the unit in case of emergency shutdown e CAUTION Electric Shock never attempt to disassemblethe DIRECT V yoursdf always take it to a qualified service person when repair is required O pening or removing covers may expose dangerous voltage or other risks and incorrect reassembly can cause shock when rece ver is subsequently used Attempted sdf repair may also void your warranty Changes or modifications not express y approved by the party responsiblefor compliance by the warranty or by the manufacturer could void the user s authority to operate the equipment e Do not drop your DIRECT V Recaver and always move it with care e Haveyour DIRECT V Reca ver professionally serviced do not attempt to service it yoursdf e Any changes modifications in construction of this device which are not expresd y approved by the party responsiblefor compliance could void the user s authority to operate the equipment For your information The identification sticker can be located undernesth or on the back of your receiver T heteecommunication network voltage used is the category number Important Important This device incorporates an anticopy process technology that is protected by U S patents and other intellec tual property rights The anticopy process is licensed for non commercial home use only Reverse engineering or disas sembly is prohibited Unauthorized changes or modifications to this equip
27. art surfing With the MODE switch to the left under the DIRECTV logo press TV POWER ON To access the channel of your choice simply key in its numbers on your remote the channel will appear in a few seconds or press ENTER after the numbers and it will appear right away You can also navigate to different channels through the Guide covered in detail starting on page 26 Keep in mind either way you ll only be able to access those channels in your chosen DIRECT V programming package Use the black keys on the left side of your remote control to adjust volume up or down VOL or mute the sound MUTE The black keys on the right side can take you to the next channel numerically up or down CHAN or jump to the previous channel you watched PREV Watching TV MI Chanmels E 100 Watch Pay Per View Previews Here Press MER The Channel Banner 2 15 7 14p 3 00a 3 082 Nom e Any time you tune to a channel you ll see the channel banner appear across the top of ee 0000 The channel banner gives you info the screen This banner displays the following useful information ide currently watching 1 Current date amp time 2 DIRECTV Channel Channel logo number and call letters of the station currently n Welch Fay er pr Eur LER od viewing TUAE oe 3 Program Program title stop and start time and rating of the current program 4 Current Favorites Favorite Channels list curr
28. atus shalknot to dripping or splashing and that or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does no objects filled with liquids such as vases shall be placed on the not operate normally or has been dropped apparatus e CAUTION Avoid moistureto reducethe risk of fire or dectric shock The DIRECT V Reca ver should not be used near water for example kitchen snk bathtub pool damp basement Also never spill liquid on the receiver and do not place vases or other vessds containing liquid on top of it Note to Satellite Dish Installer This reminder is provided to call your attention to articles 810 and 820 of the 2002 National Electrical C ode Refer to article 810 in particular 810 1 and 810 15 for required grounding of the metal structure of the dish antenna Refer also to the 810 2 which by reference to article 820 requires that the satellite dish coaxial cable shield be rcp connected to the grounding system of the building as close to the point of cable entry as practical S afety amp Care ES Safety Care IMPORTANT Be sure not to place your DIRECTV Receiver near anything WET or HOT Safety amp Care Ensure proper ventilation the vent dots on theDIRECT V Recaver must be left uncovered to allow proper airflow to the unit Blocking the airflow to the unit could impair performance or damage your receiver and other components Do not stack
29. ck on the DIRECT V Reca ver RF Jack and Coaxial Cable F type RF jacks and coaxial cables provide good picture and mono sound quality T hey should be used if A V connections are not available on your T V RF jacks are used to connect to your T V and Sate lite dish off air antenna and cable feed connections T he RF jackson the reca ver are labeled SATELLITE IN OFF AIR IN and OUT TV Note Besureto use RG 6 coaxial cable when connecting from the sate lite dish to the DIRECT V Reca ver Chapter 1 ES Getting Started Telephone ack and Cord Thetdephonelinecord is required to connect your DIRECT V Reca ver to a land based telephone line if you choose to subscribeto DIRECT V programming T he phone line connection is used to periodically call DIRECT V You will need an RJ 11 type modulator jack the most common type of phone jack Note Do not connect your rece ver to a digital PBX phone system doing so may permanently damage your equipment and void your warranty Note Not all cables come with your digital satellite receiver you may need to purchase additional cables depending on your setup gt Cables amp Connections Getting Familiar Getting Familiar DIRECTV Receiver Front Panel ACTIVE INFO 1 POWER Turns your DIRECT V Receiver on or off Your DIRECT V Receiver still tunes and rece ves messages when powered off 2 REMOTE SENSOR
30. creen program guide Next you ll be given the opportunity to set up your phone connection as well as program your remoteto control other equipment such as your T V and or DVD player Just follow the screen instructions and you ll be ready to watch in no ti me Activate Your DIRECTV Service Once all the stup processes are complete all that s left to do is activate your DIRECT V service Before you makethe call be sureto gt Tuneto Channd 100 and be sure you re picking up a stdlite sgnal DIRECTV channad Haveon hand your service address sodal security number and a valid major credit card gt Note your access card and receiver ID numbers find these by presi ng MENU then go to Setti ng and press SELECT T hen go to Setup and press SELECT Highlight I nfo amp Tet and press SELECT When you re ready just call 1 800 DI RECT V 1 800 347 3288 and pick the programming package that s right for you Guided Setup amp Activation Chapter 1 Getting Started Programming Your Remote Control You can program the DIRECTV remote control to operate your TV power volume and mute additional equipment such as a DVD VCR stereo or second TV or DIRECTV Receiver SL Press MENU to display the Quick Menu Highlight Settings and press SELECT Highlight Setup and press SELECT 4 Press SELECT on Remote in the left menu 5 Follow the onscreen instructions to program your remote for your TV or additional equipment AV
31. electronic components or other objects on top of the DIRECT V Also do not stack the rece ver on top of a hot component such as an audio power amplifier Protect your components from power surges by connecti ng all the components before plugging any power cords into the wall outlet Use of a surge protector is also recommended Don t overload power outlets or extension cords which can result in the risk of fire or shock It s also important to use only the type of power source indicated on the marking label or in this manual To prevent electrical shock this apparatus shall be connected to a mains socket outlet with a protective earthing and fully inserted Avoid audio hum or interference by inserting all cable plugs firmly into ther jacks Also place Audio Video A V cables to the sdes of the T V back rather than down the middle once connected Try not to coil any twin lead cables and keep then away from A V cables as much as poss ble N ever insert objects of any kind into any openingsin the DIRECT V Receiver other than the DIRECT V Access Card as detailed in this chapter Place it on hard surface do not operate the DIRECT V Reca ver on a carpet or other padded surface Always unplug your DIRECT V Receiver before moving it Safety amp Care e Always unplugtheDIRECTV Recever T V and other equipment before you connect disconnect any cables e Leavethemain power connector access ble the m
32. ently in use 5 Audio options Two states bright and dim If displayed brightly alternate audio options are available 6 Messages Two states bright and dim If displayed brightly there are new DIRECTV messages in Caller ID amp Messages To see program details at any time press INFO on your remote press nd tim lear Sel 7 Parental Controls Parental Controls lock status Ihree states Locked unlocked and bd ALL SEIEN More Info button to see additional temporarily unlocked options Music Channels Your DIRECTV service includes dozens of enjoyable continuous commercial free music channels with something for every taste Tune to these just as you would to any channel You ll see a special Channel Banner that initially displays the channel description for example Alternative Today s Country As each song is played its info will appear in the banner including song title artist and record company Chapter 2 Press the GUIDE key twice to skip the Category Sort screen The Guide The Guide Overview of the DIRECTV Advanced Program Guide The Guide displays listings of current and upcoming programs for up to 3 5 days in advance Find out what s on now or later change the channel find and purchase a pay per view movie or event or search for a program youre interested in Icons you may see in the Guide gt Broadcast in letterbox 16 9 or widescreen format
33. eo conectan 3 Hsrdware 4 ER o A 7 Cose YOHP I no e oe 10 Snte MAP e e O UE Te 18 Your Remote Control paroles oil 20 Chapter 2 What s On b Un IV E 24 TA ica 26 OR RR A 28 Ne een ee ee einen 30 Chapter 3 The Quick Menu Dno she Oi Men ee ee 32 SCENES A A E n 32 O D ate E E o o y N A CO 34 Mie o PO E E A EE o E A A T E M 35 Pe ee E E 35 PaE T M 36 Be eM DIN rm 37 A 37 Soi 39 A on tunt tms ed eniti 40 Chapter 4 Other Information itis NETTE TOTO 46 W arn Pa 55 Fs e o II A 60 DIRECTV PROTECTION PLAN RE 61 FCG Customer Information a ai 63 67 Chapter 1 gt 10 18 20 Welcome Making the Right Connections Hardware Reference Getting Familiar Choose Your Setup Guided Setup amp Activation Programming Your Remote Control Getting Started You can find additional information and the latest updates at DIRECTV com Welcome Welcome With its astounding variety of channels and choices crisp digital quality picture and sound and one of a kind sports and events DIRECTV service offers everything you d want in your television experience With the DIRECTV Receiver you can expect more than ever before with access to over 225 channels including over
34. er View channel watching the free portion of a program the free portion may be completed You must buy the program to continue watching gt If that doesnt work restart your DIRECT Receiver Press MENU press SELECT on Settings then SELECT Chapter 4 Setup Select the Reset item from the left menu and follow the onscreen instructions Other Information Remote Control Problems Problems with the remote control Check that nothing is between the remote control and the remote sensor gt Make sure the remote control is in DIRECTV mode Slide the mode switch to the DIRECTV position so the remote will control the DIRECTV Receiver Check the batteries in the remote control They may be weak dead or installed incorrectly Try replacing batteries If you re entering a channel number that is less than four digits long the receiver might wait two seconds before tuning to the channel Press ENTER after entering a channel number to tune immediately gt Ifyou are trying to operate a device other than the DIRECTV Receiver that you have programmed the remote to control make sure you first slide the input switch to the corresponding device DVD player VCR etc Ihe indicator light for the component you re trying to control should light up when you press a valid key for that component If it doesn t make sure the input switch is clicked into the correct position A remote control indicator light starts flashing Ihe batteri
35. es in the remote control are running low and should be replaced soon Note that when you replace the batteries you may have to reprogram your remote to control other devices m Troubleshooting Troubleshooting Fine Tuning the Signal If you self installed your satellite dish antenna you may have already used Guided Setup to find the dish pointing coordinates acquire and fine tune the signal and run a system test If you need to run Guided Setup again select Settings from the Quick Menu then select Guided Setup Next press SELECT on Satellite then select Repeat Satellite Setup Running the System Test The System Test allows you to run a basic diagnostics check on your DIRECTV Receiver If you are experiencing any trouble with your receiver run the system test It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver First make sure that All connections jacks cables etc are in place correctly see Chapter Two Getting Connected for more information There are batteries in the remote control and they are working correctly The access card is installed in the DIRECTV Receiver Follow these steps to run the diagnostics system test on your DIRECTV Receiver 1 Turn on your TV and the DIRECTV Receiver 2 Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver controlling mode
36. gram guide data and scheduling information Make Sure You Keep Please keep your sales receipt or other document showing proof of purchase Attach it to this User Guide and keep both nearby Also keep the original box and packing material in case you need to return your product y P 5 P 5 y y Before Requesting Repair Service Please check the troubleshooting section of this guide This may save you a call to DIRECTV Customer Care Chapter 4 Other Information To Get Warranty Service Warranty service will be provided by DIRECTV If you believe you need service for your Receiver contact DIRECTV at 1 800 DIRECTV A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return authorization number The representative will give you complete shipping details To Get Out of Warranty Service To obtain out of warranty service contact DIRECTV at 1 800 DIRECT V for information on the possibility of and any costs for repair or replacement of out of warranty products ALL WARRANTIES IMPLIED BY LAW INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U S A THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES
37. ight and select a message in the list to read then you ll have the choice to keep or delete it Ihe messages icon will appear brightly on your channel banner whenever there s any new or unread message in your Inbox Parental Controls Parental Controls enables parents to place certain restrictions on just who s watching what and require a passcode to view restricted programming Whether it s for mature content or spending amounts you re always able to keep limitations where you want them for the whole family Press MENU to display the Quick Menu SELECT Parental Controls then Edit Settings and you ll see the current status showing any restrictions Ihe system default is unlocked for all categories Parental Controls Ratings Here you can set rating limits for Movies and TV D SELECT Ratings 2 Move to the right to SELECT the another tab Note You can use RED or GREEN to cycle tabs Movies Highlight and select the Movies tab then set the overall rating limit you wish to impose Brief descriptions of the ratings appear for your guidance Programs En E For ratings limits and channel SELECT the 7V tab then highlight and select the TV rating you desire You can also set ratings lock 26 for particular content for example Fantasy Violence Dialogue each of which is described when checkbox type items pressing highlighted SELECT toggles the item on and off when setting them up O
38. just first runs Recording to VCR To record a program on your VCR make sure you ve connected your VCR properly to your DIRECTV Receiver then set up your VCR to record at the same time as a scheduled autotune and youre set See your VCR User s Guide for information on how to set it up for scheduled or manual recording Chapter 2 You can also order DIRECTV Pay Per View movies and events on the Internet at DIRECTV com or over the phone at 1 800 531 5000 Keep in mind though there is an ordering fee for those purchases placed over the phone Pay Per View Pay Per View The Latest Movies 24 Hours a Day You don t have to go out for the best and biggest movies and special events Recent hits and events like sports comedy and more are available 24 hours a day on DIRECT V Pay Per View You ll find them listed in the Guide in the 100s with previews on channel 100 Tune to a pay per view program or press INFO on a highlighted pay per view program Select a Buy option and follow the onscreen instructions As long as your receiver has been connected to a land based phone line you can use your remote to order You ll get a reminder a few minutes before the pay per views start time You can cancel your pay per view order for any reason as long as none of the program has been viewed Press LIST to display the To Do List Press SELECT on the Purchase item in the left menu Select the desired program and follow
39. lar program movie or sports event you want to see even shows starring a favorite actor or games with your favorite team Find by offers some easy ways to spot just _ LK DIRECTV what you want to watch Press MENU then select Find by You can find a program by Title Person Keyword or Channel Your search will be quicker if you narrow your search by selecting subcategories just follow the LET onscreen instructions Once you ve found a program youre after all you have to do is highlight and select the title to display when the program is on Recent Finds If you d like to repeat a previous search select Recent Finds then select your search to view matching programs Keep in mind when you search with Find by only those programs slated to air within the Guide s number of days of programming supported by your receiver will appear on your list Chapter 3 QUICK MENU 1 00 2 00p 3 00 4 00p CL Custom MATES A Date amp Time Date Time This option gives you a convenient way to look several days ahead in the Guide without having to scroll through pages of programs Favorites Favorites allows you to set up special customized Guide that shows only those channels you choose So you can have easy access to the channels you like best or perhaps a grouping of family channels just for the kids When youre using a Favorites list the Guide will only display those chan
40. ls of your equipment may not look exactly like those illustrated 0 0 Q 1 Q SATELLITE IN OUT TO TV OFF AIR IN Chapter 1 Getting Started To switch between watching your VCR and watching video from your receiver you may need to program the INPUT key on your DIRECTV remote See page 20 for info Some TVs also have a MENU button that allows you to change the video source using an onscreen menu If you have trouble changing the video source refer to the instructions that came with your TV e Choose Your Setup A V Connection Better Quality UsingtheA V cable connect the white red and ye low plugs from one end of the A V cableto the AUDIO L white and R red and VIDEO ydlow output jacks on the back of the DIRECT V Receiver Connect the other end of the A V cable to the corresponding A V input jacks on your T V If hooking up a VCR using another A V cable connect the white red and yellow plugs from end of the A V cebleto the AU DIO L white and R red and VI DEO ydlow output jacks on the back of the DIRECT V Reca ve Connect the other end of the A V cable to the corresponding input jacks on your VCR T hen run an A V ceblefrom the VCR s A V output to the T V sA V inputs T his will allow you to watch videotapes NOTE If your T V only has one si of A V input jacks this connection can also be made by running a RF cable from the VCR s out to T V jack
41. ment may void the user s authority to operate it Safety amp Care Great TV viewing is in your hands A good way to begin lemi ng about your DIRECTV Systemis to familiarize yourself with the remote You ll find further details throughout the User Gude rdating to sped functians Navigating 101 you can get around near yall anscreen menus the sarresinple way gt Highlight a menu ar button byusing the ARROWKksys up down left and right gt Choose it by pressing SH ECT wHiletheitem is highlighted Note Don t worry about getting stuck in a menu You can always press EXT toretum to Quick Tip To place batteries in your remote control 1 Remove cover from the battery compartment by sliding it downward 2 Insert 2 AA batteries supplied matching the positive and negative at each end 3 Slide the cover back on to complete installation To program your remote control 1 See Programming Your Remote Control on page 20 Keys in the shaded area below can be prograntred to fundiion with your VOR DVD player ar stand alone DR unit MODE SWITCH Changes rercte to contd dhea equi prrert fo eanple a DD TV INPUT Changes the source the piece cf equiprrert whose signal is displayed an your TV STOP REPLAY REWIND PAUSE ACTIVE Displays the DRECTV Interactive Page local westher and nore GUIDE Displays the onscreen programGai de SELECT
42. n to yield less than optimum picture quality particularly when viewing copy protected programming Chapter 1 Getting Started S Video amp A V Audio Connection Best Quality Using the S Video cable connect one end to the S VIDEO output jack on the DIRECT V Receiver and the other end to the S Video input jack on the T V UsingtheA V cable connect the white and red plugs from one end of the A V cableto the AU DIO L white and R red jacks on the back of the DIRECT V Receiver Connect the plugs from other end of the A V cebleto the correspondi ng audio input jacks on your T V or VCR Do not plug the video yellow into ether the DIRECT V Receiver or the T V If hooking up a VCR use another A V cable to connect the white and red plugs from one end of the A V cable to the audio L white and R red and video yellow output jacks on the back of the VCR Connect the plugs from the other end of the A V cable to the corresponding input jacks on your TV Ihen use another A V cable to connect the white and red plugs from one end of the A V cable to the AUDIO L white and R red and VIDEO yellow OUTPUT jacks on the back of the DIRECTV Receiver Connect the plugs from other end of the A V cable to the corresponding input jacks on your VCR Now continue on page 16 Connecting Your DIRECTV Receiver to Your Telephone Line ur Choose Your Setup Choose Your Setup BEST QUALITY CONNECTION S Video amp A V Aco The back pane
43. nels you ve chosen and you ll also only see those channels when you change channels using CHAN UP DOWN on your remote Keep in mind no matter what Favorites list you re currently using you can still always access any channel you receive by keying in its channel number on your remote You can also edit or delete a list at any time Caller ID amp Messages Caller ID amp Messages This feature lets you get messages from DIRECTV If you have Caller ID service you can also view phone calls you ve received or turn call notification on or off Press MENU to display the Quick Menu select Caller ID amp Msgs then select Edit Settings Select either Caller ID or Messages from the left menu as desired Caller ID The Call Log tab displays up to 25 recent incoming calls Highlight and select a name to delete that listing from your log The Notification tab lets you turn the notification feature on or off When the Notification option is on you ll see a notice on your TV screen whenever a call comes in You must subscribe to Caller ID service through your local telephone company and your DIRECTV Chapter 3 Receiver must be connected to a phone line QUICK MENU Category Sort Pay Per View Find By Date Time Favorites Caller ID 6 Megs Parental Controls CL w Parental Controls DIRECTV Messages This feature lets you view a listing of current DIRECTV messages waiting for you Simply highl
44. nt lightning damage unauthorized repair or other cause not within the control of DIRECT V gt Incidental or consequential damages resulting from the product SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU gt Any modifications or other changes to the product including but not limited to software or hardware modification in any way other than as expressly authorized by DIRECTV will void this limited warranty Except in the case of e Limited 90 Day Warranty Limited 90 Day Warranty hardware or software provided by DIRECT V installing software modifications hacks or utilizing service access back doors will void this limited warranty Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications A product used for commercial or institutional purposes gt DIRECTV makes no warranty that the access connection will be a local not long distance phone call gt The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming show information pro
45. perienced radio TV technician for help gt CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment Ihe user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio and TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC To meet FCC requirements only peripherals computer input output devices terminals printers etc cer tified to comply with Class B limits may be attached to this device Operation with non certified peripherals is likely to result in interference to radio and reception To meet FCC requirements shielded cables are required to connect the device to a personal computer peripheral or other Class B certified device FCC Customer Information FCC Customer Information This equipment complies with Part 68 of the FCC Rules and the requirements adopted by ACTA On the back of this equip ment is a label that contains a product identifier in the format US AAAEQ TXXXxX If requested this information must be provided to your telephone company This equipment uses the following USOC Jack RJ11C A plug and jack used to con nect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by ACTA A compliant telephone
46. rmation Troubleshooting You can find additional troubleshooting help at DIRECTV com Many problems can be corrected by performing a simple reset of the DIRECT V Receiver If you experience the image freezes audio freezes or blank screen or the system won t respond to front panel button or remote control try one of these gt Press the red RESET button behind the access card panel door on the front of the DIRECTV Receiver then wait for program guide information to be acquired Ifthe problems persist try unplugging the power cord of the DIRECTV Receiver for 15 seconds then plug it in again gt Running the System Test later in this section can also help you diagnose and solve many common problems System Upgrades Your DIRECT Receiver is able to receive upgrades or modifications to some of its features and functions These modifications will occur automatically usually at times when the receiver would likely be turned off If your receiver is on when an upgrade or modification is sent you may experience a disruption in reception for a minute or two Your reception should return to normal after the modification is complete Your receiver must be plugged in to AC power to receive any If preferred you can have an Authorized Service Representative visit your home for a fee to set up your digital satellite Troubleshooting receiver and instruct you on its operation For details about this service call 1 800 DI
47. se it moved to a different day or time or miss your team s playoff game because you had to work late Just set a program to autotune and your DIRECT V Receiver will tune to it automatically when it starts To schedule a program for autotuning with specific options 1 Highlight a program that interests you and press INFO 2 Highlight and select Autotune A screen is displayed where you can set Autotune options for that program Follow the onscreen instructions to set the program to autotune as you wish 3 Select the Set Autotune button then OK on the confirmation screen If a program you select to autotune conflicts with another program you will be notified of the conflict at the time and given a choice of which autotune to cancel Changing Autotune Options Canceling an Autotune Once you have scheduled a program to autotune you can change the autotune options or cancel the autotune by selecting the program in the Guide or the To Do List press LIST then select the Autotune item in the left menu and follow the onscreen instructions to change the program s options or cancel the Autotune completely You can change the following Autotune options e For all programs you can extend Autotune start and stop times for example start 1 minute before the program stop 5 minutes after the scheduled end of the program e For programs with multiple episodes you can select whether to Autotune first run programs and repeats or
48. t Ifyour TV turns off while playing and other lightslappliances in your house do too you may have blown a circuit breaker or be experiencing a power outage Consult an electrician if the problem is frequent or severe especially if other household appliances or electronics are affected DIRECTV Receiver turns on or changes channels unexpectedly gt An Autotune may have been activated See page 28 gt Your TV s timer may have been activated gt Check your TV owner s manual Blank screen Check that all components connected to the input jacks are turned on Try another channel Chapter 4 Other Information Your DIRECTV Receiver may be hooked up incorrectly to the Press the INFO button on the front panel of the DIRECT Receiver to see if the channel banner appears If it does not check the Setup and Connections section for instructions about connecting your satellite receiver gt Ifthe DIRECTV Receiver is connected to the RF input of your makes sure that the TV channel matches the 3 4 RF switch on the back panel gt Press the TV INPUT key the remote to make sure your input is set to the TV input your DIRECTV Receiver is connected to gt Press the POWER button on the front of the DIRECTV Receiver gt Press the red RESET button behind the door on the front panel of the DIRECTV Receiver Temporary loss of the satellite signal or Searching for Satellite Signal message
49. t the switch to Channd To watch DIRECT V programmi ng tune your T V to Channd 3 or 4 depending on the postion of the 3 4 switch in step 3 above Connecting Your DIRECTV Receiver to Your Telephone Line Plug one end of thetelgohone cord into a phone jack on your wall or into a phone splitter that is plugged into a phonejack and the other end into the PH ON E JACK on the back of the DIRECT V Reca ver Completing the Connections Plug all power cords into electrical sockets NOTE The Good Quality connection can also be made using A V cables if your VC R has A V inputs To connect using the A V cables connect the audio L white R red and video yellow plugs from one end of the A V cable to the AUDIO 1 L and R and VIDEO 1 jacks on the back of the DIRECTV Receiver Connect the other end of the A V cable to the corresponding jacks on your VC R Choose Your Setup GOOD QUALITY CONNECTION RF Coc dal The back panels of your equipment may not look exactly like those illustrated GROUND SATELLITE IN Chapter 1 17 Getting Started Guided Setup amp Activation Now that your rece ver and equipment are all hooked up and plugged in you re ready to finish all the details to begin rece ving your DIRECT V service 1 Makesurethe MODE SWITCH on the remote control is st to DIRECT V TIP 2 Pres TV POWER ON TheDIRECT V will turn on You may decide to set up 3 T hefirst screen
50. ted to T V using coaxial ceblefrom the DIRECT V RecaversOUT TO Getting Familiar Getting Familiar 5 S VIDEO Providesthe best picture quality better than VIDEO RCA typeor RF coaxial cable Jacks If your T V hasan S Video jack use it along with the audio jacks S Video only carries picture information not sound to connect to your T V 6 VIDEO Yellow Provides better picture quality than the OUT TO TV jack Connect the second RC A type composite V DEO jack to another device such as a VCR You must also connect the AU DIO cables when using the VIDEO connection 7 AUDIO R Red and L White Audio cables offer better sound quality than RF coaxial cables You can connect a second set of audio cables to another component such as a VCR or stereo 8 USB PORT For future use 9 PHONE Connecxsthe DIRECT V Receiver to atdephone wall jack We require a land based telephone connection to communicate periodically with your DIRECT V Receiver 10 POWER Connectsthe DIRECT V Receiver to an electrical outlet We recommend you use a surge protector to safeguard your DIRECT V Reca ver from power spikes Chapter 1 a Getting Started When working with cables be sure to connect corresponding outputs and inputs Video OUT to Video IN Right Audio OUT to Right Audio IN etc Never connect an IN to an IN or an OUT to an OUT IN All A V jacks and inputs are color coded Always match the color of
51. the plug to the same color of the jack v Choose Your Setup Choose Your Setup T here are several ways to connect your reca ver to match your particular equipment setup and to gain opti mum signal quality T he basic steps are as follows e Connect the sate lite dish cable to your rece ver e Connect the rece ver audio and video to your T V or VCR e f you connected the rece ver to a VCR connect the VCR to your T V e Connect the rece ver to ateephone line e Plugin all power cords T he following pages gi ve detailed instructions on the types of connections you can make depending on the equipment you have in order to get the best picture and sound quality N otethat the back pands of your T V and other equipment may not exactly match those illustrated Connecting Your DIRECTV Receiver to the Satellite Dish Connect the RG 6 RF coaxial cable from your sate lite dish to thejack labded SATELLITE IN on the DIRECT V Ree ver Choose Your Setup Connecting Your DIRECTV Receiver to your TV or VCR D ependi ng on the connections on the back of your TV or VCR you havethefollowing options e S Video A V Audio Connection Bes Quality A V Connection Better Quality RF Coaxial Connection Good Quality T hese connections are described on thefollowing pages NOTE To obtain optimum picture quality make sure the receiver is connected directly to the TV Connecting the receiver to the TV through a VCR or DVD recorder is know
52. the onscreen instructions 32 32 35 36 36 37 38 38 39 40 Using the Quick Menu S ettings Audio O ptions C ategory Sort Pay Per View Find By Date amp Time Favorites Caller ID amp Messages Parental Controls QUICK MENU Settings Audio Find by Favorites Caller ID amp Msgs Parental Controls QUICK MENU Scheduler Favorites Parental Controls Audio Options y 2 Using the Quick Menu Using the Quick Menu Press MENU on your remote to easily access DIRECTV features Once the Quick Menu is displayed use the UP and DOWN arrows to highlight a desired menu item then press SELECT to access that item Some menu items will display a submenu others will take you directly to a new screen To remove the Quick Menu at any time press MENU again Settings Selecting Settings in the Quick Menu displays a submenu of items that lets you customize adjust and keep track of your DIRECTV viewing experience Setup The Setup item in the Quick Menu displays the Setup screen where you can access the Info amp Test Satellite Setup Remote Setup Audio Setup Display Setup Access Card and System Reset screens Info amp Test Ihe System Info option lets you view the current system information Ihe System Test option lets you run a test on the tuner access card receiver ID and phone line Satellite This option is useful if your DIRECT V Receiver has lost signal strength or you need to realign
53. ther Shows To block programming that has no rating such as news and sports and shows with a rating of None select the Other tab Chapter 3 a e Parental Controls Channel Blocks You can block viewing of a certain channel or channels from this menu SELECT Chan Blocks in the left menu then scroll down the channel list to SELECT those you wish to block or key in channel numbers for quicker access Use Block All or Allow All to save time if you wish to affect a large number of channels Spending Erom the left menu SELECT Spending then set your preferred spending limit for any single pay per view purchase Simply key in the amount using the numbers on your remote Hours From the left menu SELECT Hours then set your preferred hours during which TV can be viewed You can set hours based on school nights and weekend nights Monday Thursday Eriday Saturday and Sunday Parental Controls Now lock it Once you ve set the restrictions you want choose Lock Now from the left menu You ll be directed to create a passcode which you ll want to make easy enough to remember but hard enough that the little ones won t guess it This passcode will be your entry to unlocking and adjusting limitations in the future An onscreen message will appear whenever anyone tries to tune to a channel or program that has been restricted or attempts to spend or watch beyond limitations set He or she will not
54. ts Your DIRECTV Limited Warranty provides certain remedies for this receiver during the stated coverage term The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System includi ng gt In home service calls when needed gt 24 hour Technical Support gt Power surge related repairs gt Dish antenna realignments Cables switches and associated wiring gt Replacement of defective equipment if throughout home problem can not be resolved over the phone gt Defective remote control replacements gt All parts and labor for repair Get ALL THAT FOR JUST 5 99 a month for accounts with standard DIRECTV Receivers and only 7 99 a month for accounts with DIRECTV Plus Receiver DIRECTV DVR DIRECTV HD Receivers DIRECTV HD DVR or DIRECT V Receiver with U ltimatel V Service This one low monthly fee covers every DIRECT V component receiver on your account Chapter 4 LE Other Information Sign up for the DIRECTV PROTECTION PLAN Today If you have standard DIRECT V Receiver s visit DIRECT V com and SIGN IN using the simple steps below or call 1 800 DIRECT V l SIGN IN with your user name and password or click on the Register Now link and go through the easy steps then continue with Step 2 SELECT O ption B and then click the N ext button at the bottom of the page 3 SCROLL down to Step 3 Add Additional Services and SELECT DIRECTV PROTECTION PLAN then CLICK on the Next button
55. ture is turned on see page 39 If you are plugging your receiver to a wireless phone jack note that it typically does not transmit Caller ID information and you may need a special wireless phone jack to use with Caller ID service See the user s manual that came with the wireless phone jack to see if it transmits Caller ID information If it doesn t either connect the phone line directly to a standard wall mount phone jack or install a wireless phone jack that transmits Caller ID information DIRECTV Receiver will not turn on gt gt Check to make sure the power cord is plugged into the DIRECT V Receiver and the wall outlet Check the wall receptacle or extension cord to make sure it is live by plugging in something else Make sure the remote control is on DIRECTV mode and press TV POWER ON Press TV POWER ON then press it a second time Check batteries in remote control Be sure remote control is pointed at remote sensor and front of receiver is not blocked Unplug the receiver Wait five minutes Plug it in again P Troubleshooting Troubleshooting Turns off while playing Electronic protection circuit may have been activated because of a power surge Wait 30 seconds then turn on again gt Unplug DIRECTV Receiver for a few minutes then plug back in If this happens frequently the voltage in your house may be abnormally high or low Consider using a surge protector or line conditioner g
56. uninterrupted service Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If trouble is experienced with this unit for repair or warranty information please contact DIRECTV Customer Care at the address and phone number listed below If the equipment is causing harm to the network the telephone company may request that you disconnect the equipment until the problem is resolved DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your alarm company telephone company or a qualified installer DO NOT DISASSEMBLE THIS EQUIPMENT It does not contain any user serviceable components We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources FCC Customer Information Index A Access card 7 8 19 53 54 ARROW keys 7 Audio options 25 35 Language 35 Autotune 28 B Back panel 50 Batteries 48 52 53 Buttons 47 Cables 5
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