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Dell Laptop D520 User's Manual

1. IEEE 1394a Mini Card Network adapter D Port Communications Type Controller Interface Network adapter Wireless Video type Data bus Controller Memory LCD interface TV support 4 pin serial connector one Type IIIA Mini Card slot RJ 45 port standard docking connector for D Port advanced port replicator v 92 56K MDC softmodem Intel High Definition Audio 10 100 Ethernet LAN on system board internal PCl e Mini Card WLAN support Bluetooth wireless technology support WWAN support via ExpressCard with adapter in PC Card ExpressCard slot Intel GMA 950 PCI Express 1 MB with Dynamic Virtual Memory Technology DVMT up to 64 MB with 256 MB of system memory or 128 MB with 512 MB or more of system memory LVDS NTSC or PAL in S video and composite modes through Dell D Port advanced port replicator only Audio Audio type Audio controller Stereo conversion Interfaces Internal External Speaker Internal speaker amplifier Volume controls Display Type active matrix TFT Dimensions 14 inch display Height Width Diagonal Height Width Diagonal Operating angle Viewing angles XGA horizontal XGA vertical SXGA horizontal SXGA vertical Pixel pitch Dimensions 15 1 inch display High Def
2. If you cannot resolve the error condition contact Dell see Contacting Dell K NOTE The Service Tag for your computer is located at the top of each test screen If you contact Dell technical support will ask for your Service Tag 3 If you run a test from the Custom Test or Symptom Tree option click the applicable tab described in the following table for more information Tab k S Results Displays the results of the test and any error conditions encountered Errors Displays error conditions encountered error codes and the problem description Help Describes the test and may indicate requirements for running the test Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from system setup memory and various internal tests and it displays the information in the device list in the left pane of the screen The device list may not display the names of all the components installed on your computer or all devices attached to your computer Allows you to customize the test by changing the test settings 4 When the tests are completed if you are running the Dell Diagnostics from the Drivers and Utilities CD remove the CD 5 When the tests are complete close the test screen to return to the Main Menu screen To exit the Dell Diagnostics and restart the computer close the Main Menu screen Dell Support Ut
3. Country Code 41 City Code 22 Taiwan 002 Country Code 886 Thailand 001 Country Code 66 Trinidad Tobago Turks and Caicos Islands U K Bracknell 00 Country Code 44 City Code 1344 Uruguay International Access Code International Access Code International Access Code International Access Code Technical Support servers and storage Customer Care Transaction Sales Technical Support OptiPlex Latitude Inspiron Dimension and Electronics and Accessories Technical Support PowerApp PowerEdge PowerConnect and PowerVault Customer Care Corporate Sales Transaction Sales Website www dell com tt E mail dell_direct_support dell com agree Pl Corporate Sales Website support ap dell com Technical Support OptiPlex Latitude and Dell Precision E mail la techsupport dell com Home and Small Business Fax Website www dell com uy E mail la techsupport dell com General Support Automated Order Status Service AutoTech portable and desktop computers Hardware and Warranty Support Dell TV Printers and Projectors for Relationship customers Americas Consumer XPS Support Consumer Home and Home Office Support for all other Dell products Customer Service toll toll toll fi toll toll toll er 0 H o a 2 E o 0848 33 88 57 0844 811 411 0844 822 844 0848 802 202
4. 3 Place the disc label side up in the center of the tray and snap the disc onto the spindle K NOTE If you use a CD DVD drive that shipped with another computer you need to install the drivers and software necessary to play CDs or DVDs or write data For more information see the Drivers and Utilities CD the Drivers and Utilities CD is optional and may not be available for your computer or in certain countries 4 Push the tray back into the drive To format CDs for storing data to create music CDs or to copy CDs see the CD software that came with your computer K NOTE Ensure that you follow all copyright laws when you create CDs Adjusting the Volume K NOTE When the speakers are muted you do not hear the CD or DVD playing 1 Click the Start button point to Programs gt Accessories Entertainment or Multimedia and then click Volume Control 2 In the Volume Control window click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume For more information on volume control options click Help in the Volume Control window The Volume Meter displays the current volume level including mute on your computer Either click the G icon in the taskbar and select or deselect Disable On Screen Volume Meter or press the volume control buttons to enable or disable the Volume Meter on the screen When the Volume Meter is enabled adjust the volume with the volume co
5. Customer Service Phone Customer Care Sales Customer Service Fax Reception Desk Fax Switchboard Website support euro dell com Technical Support Customer Care Sales mn v x E mail la techsupport dell com General Support 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 001 877 384 8979 or 001 877 269 3383 50 81 8800 or 01 800 888 3355 toll free 1 866 278 6822 001 800 882 1519 020 674 45 94 020 674 45 00 020 674 47 66 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 toll free 0800 335 540 0800 441 567 001 800 220 1377 815 35 043 671 16882 671 17575 23162298 671 16800 671 16865 011 800 507 1264 0800 50 669 57 95 700 5795 999 57 95 999 57 95 806 57 95 998 57 95 999 707200149 800 300 413 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 21 424 01 12 1 877 537 3355 Website www dell com kn St Kitts and Nevis E mail la techsupport dell com Po General Support toll free 1 866 540 3355 Website www dell com Ic General Support toll free 1 866 464 4352 St Vincent and the Grenadines E mail la techsupport dell com Singapore Singapore Website support ap dell com NOTE The phone numbers in this section should be called from within Singapore or Malaysia only International Access Code Technical Support XP
6. USB universal serial bus A hardware interface for a low speed device such as a USB compatible keyboard mouse joystick scanner set of speakers printer broadband devices DSL and cable modems imaging devices or storage devices Devices are plugged directly in to a 4 pin socket on your computer or in to a multi port hub that plugs in to your computer USB devices can be connected and disconnected while the computer is turned on and they can also be daisy chained together UTP unshielded twisted pair Describes a type of cable used in most telephone networks and some computer networks Pairs of unshielded wires are twisted to protect against electromagnetic interference rather than relying on a metal sheath around each pair of wires to protect against interference UXGA ultra extended graphics array A video standard for video cards and controllers that supports resolutions up to 1600 x 1200 Vv video controller The circuitry on a video card or on the system board in computers with an integrated video controller that provides the video capabilities in combination with the monitor for your computer video memory Memory that consists of memory chips dedicated to video functions Video memory is usually faster than system memory The amount of video memory installed primarily influences the number of colors that a program can display video mode A mode that describes how text and graphics are displayed on
7. 3 Remove the keyboard see Keyboard 4 Ground yourself by touching one of the metal connectors on the back of the computer NOTICE If you leave the area ground yourself again when you return to the computer 5 If you are replacing a memory module remove the existing module NOTICE To prevent damage to the memory module connector do not use tools to spread the memory module securing clips a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up b Remove the module from the connector securing clips 2 memory module NOTICE Insert memory modules at a 45 degree angle to prevent damage to the connector K NOTE If the memory module is not installed properly the computer may not boot properly No error message indicates this failure 6 Ground yourself and install the new memory module a Align the notch in the module edge connector with the tab in the connector slot b Slide the module firmly into the slot at a 45 degree angle and rotate the module down until it clicks into place If you do not feel the click remove the module and reinstall it 7 Replace the keyboard see Keyboard 8 Replace the hinge cover see Hinge Cover 9 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 10 Turn on the computer As the computer boots it detects the additional memo
8. ROM read only memory Memory that stores data and programs that cannot be deleted or written to by the computer ROM unlike RAM retains its contents after you shut down your computer Some programs essential to the operation of your computer reside in ROM RPM revolutions per minute The number of rotations that occur per minute Hard drive speed is often measured in rpm RTC real time clock Battery powered clock on the system board that keeps the date and time after you shut down the computer RTCRST real time clock reset A jumper on the system board of some computers that can often be used for troubleshooting problems S ScanDisk A Microsoft utility that checks files folders and the hard disk s surface for errors ScanDisk often runs when you restart the computer after it has stopped responding SDRAM synchronous dynamic random access memory A type of DRAM that is synchronized with the optimal clock speed of the processor serial connector An I O port often used to connect devices such as a handheld digital device or digital camera to your computer Service Tag A bar code label on your computer that identifies your computer when you access Dell Support at support dell com or when you call Dell for customer service or technical support setup program A program that is used to install and configure hardware and software The setup exe or install exe program comes with most Windows software
9. 0848 821 721 022 799 01 90 022 799 01 01 ree 0080 186 3085 ree 0080 186 1011 ree 0080 160 1256 ree 0080 160 1250 option 5 ree 0080 165 1228 ree 0080 165 1227 free 1800 0060 07 free 1800 0600 09 free 1800 006 007 option 7 free 1800 006 009 o toll free 1 888 799 5908 toll free 1 877 441 4735 toll free 000 413 598 2521 er free 1 800 433 9014 free 1 800 247 9362 free 1 877 459 7298 free 1 800 232 8544 free 1 800 624 9896 free 1 800 624 9897 free 1800 006 006 0870 907 4000 344 860 456 0870 906 0010 344 373 185 0870 906 0010 344 373 186 344 373 193 344 373 199 344 373 194 oO 0870 366 4180 0870 908 0500 0870 353 0800 0870 907 4006 U S A Austin Texas International Access Code 011 Country Code 1 U S Virgin Islands Venezuela Back to Contents Page Employee Purchase Program EPP Customers Financial Services website www dellfinancialservices com Financial Services lease loans Financial Services Dell Preferred Accounts DPA Customer Service and Support Employee Purchase Program EPP Customers Support for printers projectors PDAs and MP3 players Public government education and healthcare Customer Service and Support Employee Purchase Program EPP Customers Dell Sales Dell Outlet Store Dell refurbished computers Software and Peripherals Sales Spare Parts Sales Extende
10. Charging the Battery K NOTE With Dell ExpressCharge when the computer is turned off the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours Charge time is longer with the computer turned on You can leave the battery in the computer for as long as you like The battery s internal circuitry prevents the battery from overcharging When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet the computer checks the battery charge and temperature If necessary the AC adapter then charges the battery and maintains the battery charge If the battery is hot from being used in your computer or being in a hot environment the battery may not charge when you connect the computer to an electrical outlet The battery is too hot to start charging if the light flashes alternately green and orange Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature Then connect the computer to an electrical outlet to continue charging the battery For more information about resolving problems with a battery see Power Problems Replacing the Battery A CAUTI ON Before performing these procedures turn off the computer disconnect the AC adapter from the electrical outlet and the computer disconnect the modem from the wall connector and computer and remo
11. Guatemala Guyana Hong Kong International Access Code 001 Country Code 852 India Ireland Cherrywood International Access Code 00 Country Code 353 City Code 1 Italy Milan International Access Code 00 Country Code 39 City Code 02 Gold Service Switchboard E mail india_support_desktop dell com india_support_notebook dell com india_support_Server dell com Technical Support XPS computers Technical Support portables desktops servers and storage C pan O Technical Support U K Customer Care dial within U K only 2108129811 2108129800 2108129812 toll free 1 866 540 3355 1 800 999 0136 toll free 1 877 270 4609 00852 3416 6923 00852 2969 3188 00852 2969 3191 00852 2969 3196 00852 3416 0906 00852 3416 0910 00852 3416 0907 00852 3416 0908 00852 3416 0912 00852 2969 3105 0802 506 8033 or toll free 1800 425 2066 1600338045 and 1600448046 1600 33 8044 1600 33 8046 01 204 4444 1850 200 778 1850 200 778 01 204 4014 01 204 4014 1850 200 982 1850 200 722 1850 543 543 01 204 0103 01 204 4444 0870 906 0010 0870 907 4499 0870 907 4000 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 02 577 826 90 02 577 825 55 Jamaica Japan Kawasaki International Access Code 001 Country Code 81 City Code 44 Korea Seoul International Access Code 001 Country Code 82 City Code 2
12. The marker on a display or screen that shows where the next keyboard touch pad or mouse action will occur It often is a blinking solid line an underline character or a small arrow D DDR SDRAM double data rate SDRAM A type of SDRAM that doubles the data burst cycle improving system performance DDR2 SDRAM double data rate 2 SDRAM A type of DDR SDRAM that uses a 4 bit prefetch and other architectural changes to boost memory speed to over 400 MHz device Hardware such as a disk drive printer or keyboard that is installed in or connected to your computer device driver See driver DIN connector A round six pin connector that conforms to DIN Deutsche Industrie Norm standards it is typically used to connect PS 2 keyboard or mouse cable connectors disk striping A technique for spreading data over multiple disk drives Disk striping can speed up operations that retrieve data from disk storage Computers that use disk striping generally allow the user to select the data unit size or stripe width DMA direct memory access A channel that allows certain types of data transfer between RAM and a device to bypass the processor docking device See APR DMTF Distributed Management Task Force A consortium of hardware and software companies who develop management standards for distributed desktop network enterprise and Internet environments domain A group of computers programs and dev
13. and exit any open programs 2 Insert the Drivers and Utilities CD In most cases the CD starts running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then double click the autorcd exe file The first time that you run the CD it might prompt you to install setup files Click OK and follow the instructions on the screen to continue 3 From the Language drop down menu in the toolbar select your preferred language for the driver or utility if available A welcome screen appears 4 Click Next The CD automatically scans your hardware to detect drivers and utilities used by your computer 5 After the CD completes the hardware scan you can also detect other drivers and utilities Under Search Criteria select the appropriate categories from the System Model Operating System and Topic drop down menus A link or links appear s for the specific drivers and utilities used by your computer 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install 7 Click Install if present to begin installing the driver or utility At the welcome screen follow the screen prompts to complete the installation If Install is not present automatic installation is not an option For installation instructions either see the appropriate instructions in the following subsections or click Extract follow the extracting instructions
14. and then read the readme file If instructed to navigate to the driver files click the CD directory on the driver information window to display the files associated with that driver Manually Reinstalling Drivers NOTE If you are reinstalling an infrared sensor driver you must first enable the infrared sensor in the system setup program see Enabling the Infrared Sensor before continuing with the driver installation After extracting the driver files to your hard drive as described in the previous section right click My Computer on the Windows desktop gt Properties gt Hardware gt Device Manager Double click the type of device for which you are installing the driver for example Modems or Infrared devices Double click the name of the device for which you are installing the driver Click Driver Update Driver Click Install from a list or specific location Advanced Next Click Browse and browse to the location to which you previously copied the driver files When the name of the appropriate driver appears click Next gt Finish and restart your computer Software and Hardware I ncompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility 1 2 3 Click Start Help and Support Type hardware troubleshooter in the Search field and click the arrow to start the search Cli
15. are connected to the broadband modem K NOTE Restart your wireless equipment in the order described below to prevent a potential connection failure 11 Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize After 2 minutes proceed to step 12 12 Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize After 2 minutes proceed to the step 13 13 Start your computer and wait until the boot process completes 14 See the documentation that came with your wireless router to do the following in order to set up the wireless router Establish communication between your computer and your wireless router Configure your wireless router to communicate with your broadband router Find out your wireless router s broadcast name The technical term for the name of your router s broadcast name is Service Set Identifier SSID or network name 15 If necessary configure your wireless network card to connect to the wireless network see Connecting to a Wireless Local Area Network Connecting to a Wireless Local Area Network K NOTE Before you connect to a WLAN ensure that you have followed the instructions in Wireless Local Area Network WLAN K NOTE The following networking instructions do not apply to internal cards with Bluetooth wireless technology or cellular products This section provides general procedures for connecting to a netw
16. free 800 858 2355 t t t i t i Large Corporate Accounts North toll free 800 858 2999 t t H t t f o o o o Large Corporate Accounts East oll free 800 858 2020 o o o o t Large Corporate Accounts West toll free 800 858 2811 t Technical Support printers free 800 858 2311 Large Corporate Accounts Spare Parts free 800 858 2621 Colombia ee SSCS e e SCC e T SCs r e T e e T Technical Support for XPS 7010 0074 International Access Code 00 Country Code 420 Denmark Copenhagen Technical Support for all other Dell computers 7023 0182 General Support toll free 1 866 278 6821 Website www dell com do Dominican Republic E mail la techsupport dell com General Support 1 800 156 1588 Website www dell com ec E mail la techsupport dell com Ecuador General Support calling from Quito toll free 999 119 877 655 3355 General Support calling from Guayaquil toll free 1800 999 119 877 655 3355 El Salvador Finland Helsinki International Access Code 990 Country Code 358 City Code 9 France Paris Montpellier International Access Code 00 Country Code 33 City Codes 1 4 Germany Frankfurt International Access Code 00 Country Code 49 City Code 69 Greece International Access Code 00 Website www dell com ec E mail la techsupport dell com General Su
17. module monitor The high resolution TV like device that displays computer output mouse A pointing device that controls the movement of the cursor on your screen Typically you roll the mouse over a hard flat surface to move the pointer or cursor on your screen ms millisecond A measure of time that equals one thousandth of a second Access times of storage devices are often measured in ms network adapter A chip that provides network capabilities A computer may include a network adapter on its system board or it may contain a PC Card with an adapter on it A network adapter is also referred to as a NIC network interface controller NIC See network adapter notification area The section of the Windows taskbar that contains icons for providing quick access to programs and computer functions such as the clock volume control and print status Also referred to as system tray ns nanosecond A measure of time that equals one billionth of a second NVRAM nonvolatile random access memory A type of memory that stores data when the computer is turned off or loses its external power source NVRAM is used for maintaining computer configuration information such as date time and other system setup options that you can set o optical drive A drive that uses optical technology to read or write data from CDs DVDs or DVD RWs Example of optical drives include CD drives DVD drives CD RW drives and
18. processors optical drives and USB devices NSS is necessary for correct operation of your Dell computer The software automatically detects your computer and operating system and installs the updates appropriate for your configuration Software upgrades and troubleshooting hints Frequently asked questions hot topics and general health of your computing environment User s Guide Microsoft Windows XP Help and Support Center 1 Click Start Help and Support Dell User and System Guides System Guides 2 Click the User s Guide for your computer in the list of online documentation Service Tag and Microsoft Windows License These labels are located on your computer Use the Service Tag to identify your computer when you use support dell com or contact support Enter the Express Service Code to direct your call when contacting support Dell Support Website support dell com NOTE Select your region or business segment to view the appropriate support site To download Notebook System Software 1 Go to support dell com select your region or business segment and enter your Service Tag 2 Select Drivers amp Downloads and click Go 3 Click your operating system and search for the keyword Notebook System Software NOTE The support dell com user interface may vary depending on your selections Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your compu
19. 45 degree angle and rotate the module down until it clicks into place If you do not feel the click remove the module and reinstall it 5 Replace the memory module cover and tighten the screw NOTICE If the cover is difficult to close remove the module and reinstall it Forcing the cover to close may damage your computer 6 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 7 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer click the Start button click Help and Support and then click Computer Information Wireless Cards If you ordered a WLAN card with your computer the card is already installed A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent damage to the system board remove the main battery before you service the computer Wireless Local Area Network WLAN Cards 1 Follow the procedures in Before You Begin 2 Ground yourself by touching one of the metal connectors on the back of the computer K NOTE If you leave the area ground yourself again when you return to the computer 3 Ifa card is not already installed go to step 4 If you are replacing a card remove the existing card a Disconnect
20. Card ExpressCard slot Supports one PC Card such as a modem or network adapter or an ExpressCard in an adapter The computer ships with a plastic blank installed in the slot For more information see Installing a PC Card or ExpressCard infrared sensor Lets you transfer files from your computer to another infrared compatible device without using cable connections When you receive your computer the sensor is disabled You can use the system setup program see System Setup Program to enable the sensor For information on transferring data see Windows Help the Help and Support Center or the documentation that came with your infrared compatible device For information on accessing the Help and Support Center see Windows Help and Support Center audio connectors Attach headphones or speakers to the Q connector Attach a microphone to the 6 connector hard drive Stores software and data Right View device latch release USB connectors 2 media bay You can install devices such as an optical drive second battery or a Dell TravelLite module in the media bay For more information see Media Bay device latch release Releases the media bay device See Media Bay for instructions USB connectors Connect USB devices such as a mouse keyboard or printer You can also connect the optional floppy drive directly to a USB connector using the optional floppy drive cable B
21. Close other programs The CD DVD RW drive must receive a steady stream of data when writing If the stream is interrupted an error occurs Try closing all programs before you write to the CD DVD RW Turn off Standby mode in Windows before writing to a CD DVD RW disc See Standby Mode or search for the keyword standby in the Windows Help and Support Center for information on power management modes Change the write speed to a slower rate See the help files for your CD or DVD creation software If you cannot eject the CD CD RW DVD or DVD RW drive tray 1 Ensure that the computer is turned off 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive push firmly until the tray is partially ejected 3 Gently pull out the tray until it stops If you hear an unfamiliar scraping or grinding sound Ensure that the sound is not caused by the program that is running Ensure that the disk or disc is inserted properly Hard drive problems Allow the computer to cool before turning it on A hot hard drive may prevent the operating system from starting Try allowing the computer to return to room temperature before turning it on Run Check Disk Click Start gt My Computer Right click Local Disk C Click Properties Tools Check Now Click Scan for and attempt recovery of bad sectors Start Pe E Mail Modem and I nternet Problems A CAUTION Before you begin any of the proc
22. FCC regulations Product name Dell Latitude D520 Model number PP17L Company name Dell Inc Worldwide Regulatory Compliance amp Environmental Affairs One Dell Way Round Rock TX 78682 USA 512 338 4400 Back to Contents Page Back to Contents Page Using a Battery Dell Latitude D520 User s Guide Battery Performance Checking the Battery Charge Conserving Battery Power Power Management Modes Configuring Power Management Settings Charging the Battery Replacing the Battery Storing a Battery Battery Performance NOTE For information about the Dell warranty for your computer see the Product Information Guide or separate paper warranty document that shipped with your computer For optimal computer performance and to help preserve BIOS settings operate your Dell portable computer with the main battery installed at all times One battery is supplied as standard equipment in the battery bay NOTE Because the battery may not be fully charged use the AC adapter to connect your new computer to an electrical outlet the first time you use the computer For best results operate the computer with the AC adapter until the battery is fully charged To view battery charge status access the Control Panel Power Options and then click the Power Meter tab K NOTE Battery operating time the time the battery can hold a charge decreases over time Depending on how often the battery
23. If the Choose a wireless network window states Click an item in the list below to connect to a wireless network in range or to get more information the Windows XP operating system is managing the wireless network card For specific information about the wireless configuration utility installed on your computer see your wireless network documentation in the Windows Help and Support Center 1 Click the Start button and click Help and Support 2 Under Pick a Help topic click Dell User and System Guides 3 Under Device Guides select the documentation for your wireless network card Completing the Connection to the WLAN When you turn on your computer and a network for which your computer is not configured is detected in the area a pop up appears near the wireless signal icon which signals that a wireless network has been detected in the lower right corner of the Windows desktop Follow the instructions provided in any utility prompts that appear on your screen Once you have configured your computer for the wireless network that you selected another pop up notifies you that your computer is connected to that network Thereafter whenever you log on to your computer within the range of the wireless network that you selected the same pop up notifies you of the wireless network connection y NOTE If you select a secure network you must enter a WEP or WPA key when prompted Network security settings are unique to your network Dell
24. RAID 0 RAID 1 RAID 5 RAID 10 and RAID 50 RAM random access memory The primary temporary storage area for program instructions and data Any information stored in RAM is lost when you shut down your computer readme file A text file included with a software package or hardware product Typically readme files provide installation information and describe new product enhancements or corrections that have not yet been documented read only Data and or files you can view but cannot edit or delete A file can have read only status if o It resides on a physically write protected floppy disk CD or DVD o It is located on a network in a directory and the system administrator has assigned rights only to specific individuals refresh rate The frequency measured in Hz at which your screen s horizontal lines are recharged sometimes also referred to as its vertical frequency The higher the refresh rate the less video flicker can be seen by the human eye resolution The sharpness and clarity of an image produced by a printer or displayed on a monitor The higher the resolution the sharper the image RFI radio frequency interference Interference that is generated at typical radio frequencies in the range of 10 kHz to 100 000 MHz Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations such as infrared and light
25. Sound from the speakers is automatically disabled when headphones are connected to the computer s front panel headphone connector Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Eliminate possible interference Turn off nearby fans fluorescent lights or halogen lamps to check for interference Reinstall the audio driver See Reinstalling Drivers and Utilities Run the Dell Diagnostics See Dell Diagnostics NOTE The volume control in some MP3 players overrides the Windows volume setting If you have been listening to MP3 songs ensure that you did not turn the player volume down or off No sound from headphones Check the headphone cable connection Ensure that the headphone cable is securely inserted into the headphone connector Adjust the Windows volume control Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Touch Pad or Mouse Problems Check the touch pad settings 1 Click Start Control Panel Printers and Other Hardware gt Mouse 2 Try adjusting the settings Check the mouse cable Shut down the computer Disconnect the mouse cable check it for damage and firmly reconnect the cable If you are using a mouse extension cable disconnect it and connect the mouse directly to the computer To verify that the problem is w
26. X ray machine or have it hand inspected Ensure that you have a charged battery available in case you are asked to turn on the computer Prior to entering the airplane verify that using a computer is permitted Some airlines forbid the use of electronic devices during flight All airlines forbid the use of electronic devices during takeoff and landing Back to Contents Page Back to Contents Page Troubleshooting Dell Latitude D520 User s Guide Dell Technical Update Service Dell Diagnostics Dell Support Utility Drive Problems Memory Problems Network Problems PC Card or ExpressCard Problems Power Problems E Mail Modem and Internet Problems Printer Problems Error Messages IEEE 1394 Device Problems Keyboard Problems Lockups and Software Problems Scanner Problems Sound and Speaker Problems Touch Pad or Mouse Problems Video and Display Problems Dell Technical Update Service The Dell Technical Update service provides proactive e mail notification of software and hardware updates for your computer The service is free and can be customized for content format and how frequently you receive notifications To enroll for the Dell Technical Update service go to support dell com technicalupdate Dell Diagnostics A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide When to Use the Dell Diagnos
27. a list of formats supported by your DVD player see the documentation provided with your DVD player or contact the manufacturer Do not burn a blank CD R or CD RW to its maximum capacity for example do not copy a 650 MB file to a blank 650 MB CD The CD RW drive needs 1 2 MB of the blank space to finalize the recording Use a blank CD RW to practice CD recording until you are familiar with CD recording techniques If you make a mistake you can erase the data on the CD RW and try again You can also use blank CD RWs to test music file projects before you record the project permanently to a blank CD R See the Sonic website at www sonic com for additional information Connecting Your Computer to a TV or Audio Device NOTE Video and audio cables for connecting your computer to a TV or other audio device are not included with your computer and are not available in certain countries If available in your country cables may be purchased at most consumer electronics stores or from Dell Your computer has an S video TV out connector that together with a standard S video cable available from Dell enables you to connect the computer to a TV 7 S video TV out connector standard S video cable connector Your TV has either an S video input connector or a composite video input connector Depending on what type of connector is available on your TV you can use a commercially available S video cable or composite video cable to conne
28. a monitor Graphics based software such as Windows operating systems displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors Character based software such as text editors displays in video modes that can be defined as x columns by y rows of characters video resolution See resolution virus A program that is designed to inconvenience you or to destroy data stored on your computer A virus program moves from one computer to another through an infected disk software downloaded from the Internet or e mail attachments When an infected program starts its embedded virus also starts A common type of virus is a boot virus which is stored in the boot sectors of a floppy disk If the floppy disk is left in the drive when the computer is shut down and then turned on the computer is infected when it reads the boot sectors of the floppy disk expecting to find the operating system If the computer is infected the boot virus may replicate itself onto all the floppy disks that are read or written in that computer until the virus is eradicated V volt The measurement of electric potential or electromotive force One V appears across a resistance of 1 ohm when a current of 1 ampere flows through that resistance Ww W watt The measurement of electrical power One W is 1 ampere of current flowing at 1 volt WHr watt hour A unit of measure commonly used to indicate the approximate
29. and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation NOTICE The FCC regulations provide that changes or modifications not expressly approved by Dell Inc could void your authority to operate this equipment These limits are designed to provide reasonable protection against harmful interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient the receiving antenna Relocate the system with respect to the receiver Move the system away from the receiver Plug the system into a different outlet so that the system and the receiver are on different branch circuits If necessary consult a representative of Dell Inc or an experienced radio television technician for additional suggestions The following information is provided on the device or devices covered in this document in compliance with the
30. cannot provide this information K NOTE Your computer can take up to 1 minute to connect to the network Enabling Disabling the Wireless Network Card 74 NOTE If you are unable to connect to a wireless network ensure that you have all the components for establishing a WLAN see What You Need to Establish a WLAN Connection and then verify that your wireless network card is enabled by pressing lt Fn gt lt F2 gt You can turn your computer s wireless networking function on and off by pressing the lt Fn gt lt F2 gt key combination If the wireless networking function is turned on press lt Fn gt lt F2 gt to disable it If the wireless networking function is turned off press lt Fn gt lt F2 gt to enable it Monitoring the Status of Wireless Network Connections Through Dell QuickSet The wireless activity indicator provides an easy way to monitor the status of your computer s wireless devices Right click the Dell QuickSet icon in your taskbar to select or deselect Wireless Activity Indicator Off to turn the wireless activity indicator on or off The wireless activity indicator indicates whether your computer s wireless devices are enabled or disabled When you turn the wireless networking function on or off the wireless activity indicator changes to display the status For more information about the wireless activity indicator see the Dell QuickSet Help file For information about QuickSet and how to access the Dell QuickSet
31. check the integrated keyboard Shut down the computer Disconnect the external keyboard Turn on the computer From the Windows desktop click Start gt All Programs Accessories gt Notepad Type some characters on the internal keyboard and verify that they appear on the display E ei a a If the characters appear now but did not with the external keyboard you may have a defective external keyboard Contact Dell see Contacting Dell Run the keyboard diagnostics tests Run the PC AT Compatible Keyboards tests in the Dell Diagnostics see Dell Diagnostics If the tests indicate a defective external keyboard contact Dell see Contacting Dell Unexpected characters Disable the numeric keypad Press lt Num Lk gt to disable the numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit Lockups and Software Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide The computer does not start up Ensure that the AC adapter is firmly connected to the computer and to the electrical outlet The computer stops responding NOTICE You might lose data if you are unable to perform an operating system shutdown Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds u
32. controller failure For external keyboards check the cable connection Restart the computer and avoid touching the keyboard or the mouse during the boot routine Run the Keyboard Controller test in the Dell Diagnostics see Dell Diagnostics Keyboard data line failure For external keyboards check the cable connection Run the Keyboard Controller test in the Dell Diagnostics see Dell Diagnostics Keyboard stuck key failure For external keyboards or keypads check the cable connection Restart the computer and avoid touching the keyboard or keys during the boot routine Run the Stuck Key test in the Dell Diagnostics see Dell Diagnostics Memory address line failure at address read value expecting value A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them see Memory Memory allocation error The software you are attempting to run is conflicting with the operating system another program or a utility Shut down the computer wait 30 seconds and then restart it Try to run the program again If the error message still appears see the software documentation Memory data line failure at address read value expecting value A memory module may be faulty or improperly seated Reinstall the memory modules see Memory and if necessary replace them Memory double word logic failure at address read value expecting value A memory module may be faulty or improperl
33. is used and the conditions under which it is used you may need to purchase a new battery during the life of your computer Battery operating time varies depending on operating conditions You can install an optional second battery in the media bay to significantly increase operating time Operating time is significantly reduced when you perform operations including but not limited to the following Using optical drives Using wireless communications devices PC Cards ExpressCards media memory cards or USB devices 1 Using high brightness display settings 3D screen savers or other power intensive programs such as 3D games 1 Running the computer in maximum performance mode see Configuring Power Management Settings K NOTE It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD You can check the battery charge before you insert the battery into the computer see Checking the Battery Charge You can also set power management options to alert you when the battery charge is low see Configuring Power Management Settings A CAUTION Using an incompatible battery may increase the risk of fire or explosion Replace the battery only with a compatible battery purchased from Dell The lithium ion battery is designed to work with your Dell computer Do not use a battery from other computers with your computer A CAUTION Do not dispose of batteries with household waste When your batt
34. lithium ion 32 WHr optional Poe CO 14 8 VDC 4 cell 11 1 VDC 6 cell approximately 1 hour for 80 percent charge varies depending on operating conditions and can be significantly reduced under certain power intensive conditions See Battery Performance for more information 300 discharge charge cycles Operating 0 to 40 C 32 to 104 F Storage 40 to 60 C 40 to 140 F AC Adapter Input voltage Input current maximum Input frequency Output current Output power Rated output voltage Dimensions and weight 65 W AC adapter 100 240 VAC 50 60 Hz 3 34 A 65 W AC adapter 4 62 A 90 W AC adapter 65 W 90 W 19 5 VDC Height 28 3 mm 1 11 inches Width 57 8 mm 2 28 inches Depth 137 2 mm 5 40 inches Weight with cables 0 36 kg 0 79 Ib Dimensions and weight 90 W AC adapter Height 34 2 mm 1 35 inches Width 60 9 mm 2 39 inches Depth 153 42 mm 6 04 inches Weight with cables 0 46 kg 1 01 Ib Temperature range Operating 0 to 40 C 32 to 104 F Storage 40 to 60 C 40 to 140 F Physical 35 8 mm 1 4 inches 338 3 mm 13 3 inches 273 0 mm 10 8 inches approximately 5 24 Ib 2 38 kg with a 14 1 inch XGA display Dell TravelLite module and 4 cell battery weight varies depending on configuration and manufacturing variability Environmental Temperatu
35. lt Fn gt lt F2 gt NOTE Bluetooth wireless technology is an optional feature on your computer so the icon turns on only if Bluetooth wireless technology is installed on your computer For more information see the documentation that came with your Bluetooth wireless technology Turns on when the scroll lock function is enabled power button Press the power button to turn on the computer or exit a power management mode see Power Management Modes NOTI CE To avoid losing data turn off your computer by performing a Microsoft Windows operating system shutdown rather than by pressing the power button If the computer stops responding press and hold the power button until the computer turns off completely which may take several seconds Left View security cable slot IEEE 1394 connector 3 PC Card ExpressCard slot iea e aa aS K NOTE The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fans or the computer security cable slot Lets you attach a commercially available antitheft device to the computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot IEEE 1394 Connector Connects devices supporting IEEE 1394 high speed transfer rates such as some digital video cameras PC
36. or Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard use one of the following methods to enter hibernate mode o Press the power button o Close the display o Press lt Fn gt lt Esc gt K NOTE Some PC Cards or ExpressCards may not operate correctly after the computer exits hibernate mode Remove and reinsert the card see Installing a PC Card or ExpressCard or simply restart reboot your computer To exit hibernate mode press the power button The computer may take a short time to exit hibernate mode You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad For more information on hibernate mode see the documentation that came with your operating system Configuring Power Management Settings You can use the QuickSet Power Management Wizard or Windows Power Options Properties to configure the power management settings on your computer To access the QuickSet Power Management Wizard double click the G icon in the taskbar For more information about QuickSet click the Help button in the Power Management Wizard To access the Power Options Properties window click the Start button Control Panel Performance and Maintenance Power Options For information on any field in the Power Options Properties window click the question mark icon on the title bar and then click on the area where you need information
37. packages Setup program differs from system setup shortcut An icon that provides quick access to frequently used programs files folders and drives When you place a shortcut on your Windows desktop and double click the icon you can open its corresponding folder or file without having to find it first Shortcut icons do not change the location of files If you delete a shortcut the original file is not affected Also you can rename a shortcut icon shutdown The process of closing windows and exiting programs exiting the operating system and turning off your computer You can lose data if you turn off your computer before completing a shutdown smart card A card that is embedded with a processor and a memory chip Smart cards can be used to authenticate a user on computers equipped for smart cards software Anything that can be stored electronically such as computer files or programs S PDIF Sony Philips Digital Interface An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format which could degrade the quality of the file standby mode A power management mode that shuts down all unnecessary computer operations to save energy Strike Zone Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer experiences resonating shock or is dropped whether the computer is on or o
38. that were installed during assembly of the computer Use the Drivers and Utilities CD to load any required drivers Depending on the region from where you ordered your computer or whether you requested the CDs the Drivers and Utilities CD and Operating System CD may not ship with your system Reinstalling Windows XP The reinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software NOTICE The optional Operating System CD provides options for reinstalling Windows XP The options can overwrite files and possibly affect programs installed on your hard drive Therefore do not reinstall Windows XP unless a Dell technical support representative instructs you to do so 1 Save and close any open files and exit any open programs 2 Insert the Operating System CD Click Exit if the Install Windows XP message appears and restart the computer 3 Press lt F12 gt immediately after the DELL logo appears If the operating system logo appears wait until you see the Windows desktop and then shut down the computer and try again 4 Follow the instructions on the screen to complete the installation Back to Contents Page Back to Contents Page Specifications Dell Latitude D520 User s Guide Processor Processor type Intel Core 2 Duo processor Intel Core Duo processor Intel Core Solo processor
39. the antenna cables from the card K NOTE Depending on the type of Mini Card you have either two or three of the three antenna cables may be in use antenna cables 2 Oo b Release the card by pushing the metal securing tab away from the card until the card pops up slightly WLAN card metal securing tab c Slide the card at a 45 degree angle out of its connector NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors and realign the card K NOTE Do not insert a Mobile Broadband WWAN network card into the WLAN card connector K NOTE The WLAN card may have two or three antenna connectors depending on the type of card you ordered 4 Install the card NOTICE To avoid damaging the WLAN card never place cables on top of or under the card a Move any antenna cables out of the way to make space for the WLAN card b Align the card with the connector at a 45 degree angle and press the card into the connector until it clicks K NOTE For more specific information about which cable to connect to which connector see the documentation that came with your WLAN card 5 Connect the antenna cables to the WLAN card ensuring that you route the cables correctly I nternal Card With Bluetooth Wireless Technology A CAUTION Before performing the following procedures read the safety instructions in your Product Information Guide NOTICE To
40. to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Connect the computer to an electrical outlet 4 Turn on the computer When the DELL logo appears press lt F12 gt immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again 5 When the boot device list appears highlight the device from which you want to boot and press lt Enter gt The computer boots to the selected device The next time you reboot the computer the previous boot order is restored Changing COM Ports Serial Port which is located in the Onboard Devices category allows you to map the serial port COM address or disable the serial port and its address which frees computer resources for another device to use Enabling the Infrared Sensor 1 Locate Fast IR under Onboard Devices GZ NOTE Ensure that the COM port that you select is different from the COM port assigned to the serial connector 2 Press lt Enter gt 3 Use the arrow keys to select the infrared COM port setting 4 Press lt Enter gt 5 Follow the instructions on the screen After you enable the infrared sensor you can use it to establish a link to an infrared device To set up and use an infrared device see the infrared device documentation and the Windows Help and Support Center To access the Windows Help and Support Center see
41. to guide you through the process of sharing files printers or an Internet connection between computers in a home or small office 1 Click Start gt Programs gt Accessories Communications Network Setup Wizard 2 On the welcome screen click Next 3 Click Checklist for creating a network NOTE Selecting the connection method labeled This computer connects directly to the I nternet enables the integrated firewall provided with Windows XP Service Pack 2 SP2 4 Complete the checklist 5 Return to the Network Setup Wizard and follow the instructions on the screen Wireless Local Area Network WLAN A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer In a WLAN a radio communications device called an access point or wireless router connects network computers and provides network access The access point or wireless router and the wireless network card in the computer communicate by broadcasting data from their antennas over the air waves What You Need to Establish a WLAN Connection Before you can set up a WLAN you need High speed broadband Internet access such as cable or DSL 1 A broadband modem that is connected and working A wireless router or access point A wireless network card for each computer that you want to connect to your WLAN A network cable with the network RJ 45 connector Checkin
42. to the computer infrared sensor A port that allows you to transfer data between the computer and infrared compatible devices without using a cable connection integrated Usually refers to components that are physically located on the computer s system board Also referred to as built in 1 O input output An operation or device that enters and extracts data from your computer Keyboards and printers are I O devices 1 O address An address in RAM that is associated with a specific device such as a serial connector parallel connector or expansion slot and allows the processor to communicate with that device IrDA Infrared Data Association The organization that creates international standards for infrared communications IRQ interrupt request An electronic pathway assigned to a specific device so that the device can communicate with the processor Each device connection must be assigned an IRQ Although two devices can share the same IRQ assignment you cannot operate both devices simultaneously ISP Internet service provider A company that allows you to access its host server to connect directly to the Internet send and receive e mail and access websites The ISP typically provides you with a software package user name and access phone numbers for a fee K Kb kilobit A unit of data that equals 1024 bits A measurement of the capacity of memory integrated circuits KB kilobyte A uni
43. write to CD recording media only including high speed CD RW while DVD writable drives can write to both CD and DVD recording media Use blank CD Rs to record music or permanently store data files After creating a CD R you cannot write to that CD R again see the Sonic documentation for more information Use blank CD RWs to write to CDs or to erase rewrite or update data on CDs Blank DVD Rs can be used to permanently store large amounts of information After you create a DVD R disc you may not be able to write to that disc again if the disc is finalized or closed during the final stage of the disc creation process Use blank DVD RWs if you plan to erase rewrite or update information on that disc later CD Writable Drives Media Type uf DVD Writable Drives Media Type Read Write Rewritable CD R CD RW DVD R DVD R DVD RW Helpful Tips 1 Use Microsoft Windows Explorer to drag and drop files to a CD R or CD RW only after you start Sonic DigitalMedia and open a DigitalMedia project Use CD Rs to burn music CDs that you want to play in regular stereos CD RWs do not play in most home or car stereos You cannot create audio DVDs with Sonic DigitalMedia Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed Commercially available DVD players used in home theater systems may not support all available DVD formats For
44. you can enable digital audio for DVD playback 1 Click Start gt Programs PowerDVD to launch the Cyberlink PowerDVD program 2 Insert a DVD into the DVD drive If the DVD begins playing click the stop button 3 Click the Settings option 4 Click the DVD option 5 Click the DVD Audio Setting icon 6 Click the arrows beside the Speaker Configuration setting to scroll through the options and select the Headphones option 7 Click the arrows beside the Audio listening mode setting to scroll through the options and select the CL Headphone option 8 Click the arrows beside the Dynamic range compression option to select the most suitable option 9 Click the Back button once and then click the Back button again to return to the main menu screen Enabling the Display Settings for a TV in Microsoft Windows XP K NOTE Ensure that you properly connect the TV before you enable the display settings 1 Click the Start button and click Control Panel 2 Click Appearances and Themes 3 Under or pick a Control Panel icon click Display 4 Click the Settings tab and click Advanced 5 Click the Intel R Extreme Graphics tab 6 Click Graphic Properties 7 If you want to use only a TV without using the computer display or any other display options a In the new window click TV so that a red check mark directly on top of the TV icon b Ensure that the settings are correct 8 If you want to use a TV and the computer di
45. your computer see Restoring Your Operating System 8 Install the drivers and utilities for your computer see Reinstalling Drivers and Utilities Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging Otherwise the hard drive may be damaged in transit fewane did foam packaging Media Bay 7 NOTE If the device security screw is not present you can remove and install devices while the computer is running and connected to a docking device docked Removing the Device Security Screw Remove the device security screw if present before you remove the device 1 Save and close any open files exit any open programs and shut down the computer 2 Ifthe computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Close the display and turn the computer upside down 4 Usea 1 Phillips screwdriver to remove the device security screw from the bottom of the computer 1 l de device security screw 2 device latch release Removing and Installing Media Bay Devices NOTE If the device security screw is not installed you can remove and install devices while the computer is running and connected to a docking device docked NOTICE To prevent damage to devices store them in a safe dry place when they are not installed in the computer Avoid pressing down on th
46. 0 User s Guide Overview Viewing the System Setup Screens System Setup Screens Commonly Used Settings Overview K NOTE Your operating system may automatically configure most of the options available in the system setup program thus overriding options that you set through the system setup program An exception is the External Hot Key option which you can disable or enable only through the system setup program For more information on configuring features for your operating system access the Help and Support Center see Windows Help and Support Center You can use the system setup program as follows to 1 Set or change user selectable features for example your computer password Verify information about the computer s current configuration such as the amount of system memory After you set up the computer run the system setup program to familiarize yourself with your system configuration information and optional settings You may want to write down the information for future reference The system setup screens display the current setup information and settings for your computer such as 1 System configuration 1 Boot order Boot start up configuration and docking device configuration settings Basic device configuration settings 1 System security and hard drive password settings NOTICE Unless you are an expert computer user or are directed to do so by Dell technical support do not change the s
47. CD RW DVD combo drives P parallel connector An I O port often used to connect a parallel printer to your computer Also referred to as an LPT port partition A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives Each partition can contain multiple logical drives PC Card A removable I O card adhering to the PCMCIA standard Modems and network adapters are common types of PC Cards PCI peripheral component interconnect PCI is a local bus that supports 32 and 64 bit data paths providing a high speed data path between the processor and devices such as video drives and networks PCI Express A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it PCI Express can transfer data at speeds from 250 MB sec to 4 GB sec If the PCI Express chip set and the device are capable of different speeds they will operate at the slower speed PCMCIA Personal Computer Memory Card International Association The organization that establishes standards for PC Cards PIN personal identification number A sequence of numerals and or letters used to restrict unauthorized access to computer networks and other secure systems PIO programmed input output A method of transferring data between two devices through the processor as part of the data path pixel A single point on a display scr
48. Dell Latitude D520 User s Guide About Your Computer Finding Information Using a Battery Using the Display Using the Keyboard and Touch Pad Using Multimedia Using Cards Setting Up a Network Securing Your Computer Troubleshooting System Setup Program Reinstalling Software Adding and Replacing Parts Dell QuickSet Traveling With Your Computer Getting Help Specifications Appendix Glossary Click the links to the left for information on the features and operation of your computer For information on other documentation included with your computer see Finding Information Notes Notices and Cautions K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death Abbreviations and Acronyms For a complete list of abbreviations and acronyms see Glossary If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2006 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Insp
49. Help file see Dell QuickSet Mobile Broadband or Wireless Wide Area Network WWAN Much like a WLAN a Mobile Broadband network also known as a WWAN is a series of interconnected computers that communicate with each other through wireless technology However a Mobile Broadband network uses cellular technology and therefore provides Internet access in the same varied locations from which cellular telephone service is available Your computer can maintain the Mobile Broadband network connection regardless of its physical location as long as the computer remains in the service area of your cellular service provider What You Need to Establish a Mobile Broadband Network Connection 74 NOTE Your computer supports use of a 34 mm ExpressCard in an adapter to provide Mobile Broadband WWAN connectivity Your computer does not support use of a WWAN Mini Card To set up a Mobile Broadband network connection you need A Mobile Broadband ExpressCard For instructions on using ExpressCards see ExpressCard The Dell Mobile Broadband Card Utility already installed on your computer if you purchased the card when you purchased your computer or on the CD that accompanied your card if purchased separately from your computer If the utility is corrupted or deleted from your computer see the Dell Mobile Broadband Card Utility user s guide for instructions The user s guide is available through the Windows Help and Support Center or on the CD tha
50. Latin America Luxembourg International Access Code 00 Country Code 352 Macao Country Code 853 Malaysia Penang International Access Code 00 Country Code 60 City Code 4 Fa Emen erens OOOO G website supporipdelicom OOOO G XPS Customer Care if ordered items are missing or have been damaged during 044 556 4240 shipment t ree 0120 198 226 81 44 520 1435 x 02 575 035 30 Technical Support Dimension and Inspiron T hnical Support outside of Japan Dimension and Inspiron oll ecl Technical Support Dell Precision OptiPlex and Latitude toll free 0120 198 433 Technical Support outside of Japan Dell Precision OptiPlex and Latitude 81 44 556 3894 toll oll Dell PowerVault Technical Support outside of Japan PowerApp PowerEdge PowerConnect and A Technical Support Dell PowerApp Dell PowerEdge Dell PowerConnect and ree 0120 198 498 81 44 556 4162 PowerVault serene government agencies educational institutions and medical Ea 512 728 4600 SalesFax Austin Texas U S A or 512 728 3772 Website support euro dell com o Technical Support XPS toll free 1800 885 784 Transaction Sales Xiamen China 29 693 115 E mail la techsupport dell com oO OE Mexico International Access Code 00 Country Code 52 Montserrat Netherlands Antilles Netherlands Amste
51. NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from the optional Drivers and Utilities CD The computer runs the Pre boot System Assessment a series of initial tests of your system board keyboard hard drive and display During the assessment answer any questions that appear Ifa failure is detected the computer stops and beeps To stop the assessment and restart the computer press lt Esc gt to continue to the next test press lt y gt to retest the component that failed press lt r gt If failures are detected during the Pre boot System Assessment write down the error code s and contact Dell see Contacting Dell If the Pre boot System Assessment completes successfully you receive the message Booting Dell Diagnostic Utility Partition Press any key to continue 5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive Starting the Dell Diagnostics From the Optional Drivers and Utilities CD 1 Insert the Drivers and Utilities CD 2 Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices spe
52. NOTE This document may be optional and may not ship with your computer NOTE This document is available as a PDF at support dell com Warranty information Dell Product Information Guide Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information End User License Agreement How to remove and replace parts Specifications How to configure system settings How to troubleshoot and solve problems Service Tag and Express Service Code Microsoft Windows License Label Solutions Troubleshooting hints and tips articles from technicians and online courses frequently asked questions Community Online discussion with other Dell customers Upgrades Upgrade information for components such as memory the hard drive and the operating system Customer Care Contact information service call and order status warranty and repair information Service and support Service call status and support history service contract online discussions with support Reference Computer documentation details on my computer configuration product specifications and white papers Downloads Certified drivers patches and software updates Notebook System Software NSS If you reinstall the operating system for your computer you should also reinstall the NSS utility NSS provides critical updates for your operating system and support for Dell 3 5 inch USB floppy drives Intel
53. S toll free 1800 394 7464 005 Technical Support Dimension Inspiron and Electronics and Accessories Country Code 65 Technical Support OptiPlex Latitude and Dell Precision Technical Support PowerApp PowerEdge PowerConnect and PowerVault Transaction Sales Corporate Sales toll free 1 800 394 7419 Website support euro dell com Technical Support 02 5441 5727 hgernational Access Code Customer Care 420 22537 2707 Fax 02 5441 8328 Country Codendet Tech Fax 02 5441 8328 Switchboard Sales 02 5441 7585 South Africa J ohannesburg E mail dell_za_support dell com Pe OE g Gold Queue 011 7097713 International Access Code Technical Support 011 7097710 City Code 11 Switchboard 011 709 7700 riper Asian and Pacific technical Support Customer Service and Sales Penang Malaysia 604 633 4810 Technical Support 902 100 130 International Access Code 00 Switchboard 902 118 541 Country Code 34 C City Code 91 Technical Support 902 100 130 Switchboard 91 722 92 00 Sweden Upplands Vasby Technical Support for XPS 0771 340 340 Technical Support for all other Dell products 08 590 05 199 International Access Code 00 Relational Customer Care 08 590 05 642 Home Small Business Customer Care 08 587 70 527 Country Code 46 Employee Purchase Program EPP Support 020 140 14 44 City Code 8 Technical Support Fax 08 590 05 594 E mail Tech_support_central_Europe dell com Slovakia Prague Switzerland Geneva 00
54. Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity a time out When the computer exits standby mode it returns to the same operating state it was in before entering standby mode NOTICE If your computer loses AC and battery power while in standby mode it may lose data To enter standby mode Click Start gt Shut Down Stand by or Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard use one of the following methods o Press the power button o Close the display o Press lt Fn gt lt Esc gt To exit standby mode press the power button or open the display depending on how you set the power management options You cannot make the computer exit standby mode by pressing a key or touching the touch pad Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer When the computer exits hibernate mode it returns to the same operating state it was in before entering hibernate mode NOTICE You cannot remove devices or undock your computer while your computer is in hibernate mode Your computer enters hibernate mode if the battery charge level becomes critically low To manually enter hibernate mode Click Start gt Turn off computer press and hold lt Shift gt and then click Hibernate
55. Windows Help and Support Center Back to Contents Page Back to Contents Page Reinstalling Software Dell Latitude D520 User s Guide Drivers Software and Hardware Incompatibilities Restoring Your Operating System Drivers What Is a Driver A driver is a program that controls a device such as a printer mouse or keyboard All devices require a driver program A driver acts like a translator between the device and any other programs that use the device Each device has its own set of specialized commands that only its driver recognizes Dell ships your computer to you with required drivers already installed no further installation or configuration is needed NOTICE The optional Drivers and Utilities CD may contain drivers for operating systems that are not on your computer Ensure that you are installing software appropriate for your operating system Many drivers such as the keyboard driver come with your Microsoft Windows operating system You may need to install drivers if you Upgrade your operating system Reinstall your operating system 1 Connect or install a new device Identifying Drivers If you experience a problem with any device identify whether the driver is the source of your problem and if necessary update the driver 1 Click Start gt Control Panel System 2 Click Hardware gt Device Manager 3 Scroll down the list to see if any device has an exclamation p
56. ack View CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire t ft 1 USB connectors 2 2 modem connector RJ 11 3 network connector RJ 45 S video TV out connector serial connector 6 video connector Fafac adapter connector eJarvens SS d USB connectors Connect USB devices such as a mouse keyboard or printer You can also connect the optional floppy drive directly to a USB connector using the optional floppy drive cable modem connector RJ 11 If you ordered the optional internal modem connect the telephone line to the modem connector For information on using the modem see the online modem documentation supplied with your computer See Finding Information for information about accessing online user s guides network connector RJ 45 NOTICE The network connector is slightly larger than the modem connector To avoid damaging the computer do not plug a telephone line into the network connector Connects the computer to a network The two lights next to the connector indicate the status of both the connection and the transfer of information for wired network communications For information on using the network adapter see the device user s guide supplied
57. at the password is invalid Press lt Enter gt to try again If you do not enter the correct password in three attempts the computer tries to start from another bootable device if the Boot First Device option in the system setup program is set to allow start up from another device If the Boot First Device option is not set to allow the computer to start from another device the computer returns to the operating state it was in when you turned it on If the hard drive password the external hard drive password and the primary password are the same the computer prompts you only for the primary password If the hard drive password is different from the primary password the computer prompts you for both Two different passwords provide greater security K NOTE The administrator password provides access to the computer but it does not provide access to the hard drive when a hard drive password is assigned Computer Tracking Software Computer tracking software may enable you to locate your computer if it is lost or stolen The software is optional and may be purchased when you order your Dell computer or you can contact your Dell sales representative for information about this security feature K NOTE Computer tracking software may not be available in certain countries K NOTE If you have computer tracking software and your computer is lost or stolen you must contact the company that provides the tracking service to report the missin
58. at you use to play a CD CD R CD recordable A recordable version of a CD Data can be recorded only once onto a CD R Once recorded the data cannot be erased or written over CD RW CD rewritable A rewritable version of a CD Data can be written to a CD RW disc and then erased and written over rewritten CD RW drive A drive that can read CDs and write to CD RW rewritable CDs and CD R recordable CDs discs You can write to CD RW discs multiple times but you can write to CD R discs only once CD RW DVD drive A drive sometimes referred to as a combo drive that can read CDs and DVDs and write to CD RW rewritable CDs and CD R recordable CDs discs You can write to CD RW discs multiple times but you can write to CD R discs only once clock speed The speed given in MHz that indicates how fast computer components that are connected to the system bus operate COA Certificate of Authenticity The Windows alpha numeric code located on a sticker on your computer Also referred to as the Product Key or Product ID Control Panel A Windows utility that allows you to modify operating system and hardware settings such as display settings controller A chip that controls the transfer of data between the processor and memory or between the processor and devices CRIMM continuity rambus in line memory module A special module that has no memory chips and is used to fill unused RIMM slots cursor
59. atus If the computer is connected to an electrical outlet the a light operates as follows Turns on when you turn on the computer and blinks when the computer is in Standby O mode Turns on when the computer reads or writes data NOTI CE To avoid loss of data never turn off the computer while the o light is flashing o Solid green The battery is charging o Flashing green The battery is almost fully charged If the computer is running on a battery the a light operates as follows o Off The battery is adequately charged or the computer is turned off o Flashing orange The battery charge is low o Solid orange The battery charge is critically low keyboard The keyboard includes a numeric keypad as well as the Windows logo key For information on supported keyboard shortcuts see Key Combinations touch pad Provides the functionality of a mouse See Touch Pad for more information display latch Keeps the display closed speakers To adjust the volume of the integrated speakers press the volume control keyboard shortcuts For more information see Adjusting the Volume touch pad buttons Provide the functionality of a mouse See Touch Pad for more information keyboard status lights The green lights located above the keyboard indicate the following Turns on when Bluetooth wireless technology is enabled To enable or disable Bluetooth wireless technology or other wireless devices press
60. avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer NOTICE To prevent damage to the system board remove the main battery before you service the computer If you ordered an internal card with Bluetooth wireless technology with your computer it is already installed 1 Follow the procedures in Before You Begin 2 Remove the hard drive see Hard Drive 3 Pull the card cable connector out of the system board connector 4 Pull the cable to remove the card from the computer cable connector NOTICE Be careful when removing the card to avoid damaging the card card cable or surrounding components system board connector Coin Cell Battery A CAUTION Before performing the following procedures follow the safety instructions in your Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer NOTICE To prevent damage to the system board remove the main battery before you service the computer 1 Follow the procedures in Before You Begin l 1 l coin cell battery l 2 Insert a plastic scribe into the guide on the side of the coin cell battery compartment and pop the battery out When you replace the battery insert it at a 30 degree angle under th
61. battery you can check Battery charge check by pressing and releasing the status button Battery health check by pressing and holding the status button The battery operating time is largely determined by the number of times it is charged After hundreds of charge and discharge cycles batteries lose some charge capacity or battery health That is a battery can show a status of charged but maintain a reduced charge capacity health Check the Battery Charge To check the battery charge press and release the status button on the battery charge gauge to illuminate the charge level lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights appear the battery has no charge Check the Battery Health K NOTE You can check battery health in one of two ways by Ce the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet For information about QuickSet right click the icon in the taskbar and click Help To check the battery health using the charge gauge press and hold the status button on the battery charge gauge for at least 3 seconds If no lights appear the battery is in good condition and more than 80 percent of its original charge capacity remains Each light represents incremental degradation If five lights appear less than 60 percent of the charge capac
62. capacity of a battery For example a 66 WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours wallpaper The background pattern or picture on the Windows desktop Change your wallpaper through the Windows Control Panel You can also scan in your favorite picture and make it wallpaper WLAN wireless local area network A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access write protected Files or media that cannot be changed Use write protection when you want to protect data from being changed or destroyed To write protect a 3 5 inch floppy disk slide its write protect tab to the open position WWAN wireless wide area network See Mobile Broadband network WXGA wide aspect extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 800 X XGA extended graphics array A video standard for video cards and controllers that supports resolutions up to 1024 x 768 Z ZIF zero insertion force A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket Zip A popular data compression format Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of zip A special kind of zipped file is a self extract
63. ces Use a can of compressed air to remove dust from between the keys on the keyboard NOTICE To avoid damaging the computer or display do not spray cleaning solution directly onto the display Only use products specifically designed for cleaning displays and follow the instructions that are included with the product Moisten a soft lint free cloth with either water or a display cleaner and wipe the display until it is clean Moisten a soft lint free cloth with water and wipe the computer and keyboard Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest Touch Pad 1 Shut down your computer 2 Disconnect any attached devices from the computer and from their electrical outlets 3 Remove any installed batteries see Replacing the Battery 4 Moisten a soft lint free cloth with water and wipe it gently across the surface of the touch pad Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest Floppy Drive NOTICE Do not attempt to clean drive heads with a swab You might accidentally misalign the heads which prevents the drive from operating Clean your floppy drive using a commercially available cleaning kit These kits contain pretreated floppies to remove contaminants that accumulate during normal operation CDs and DVDs NOTICE Always use compressed air to clean the lens in the CD DVD drive and follow the instructions that come
64. cified in the system setup program 3 When the boot device list appears highlight CD DVD CD RW Drive and press lt Enter gt 4 Select the Boot from CD ROM option from the menu that appears and press lt Enter gt 5 Type 1 to start the menu and press lt Enter gt to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 When the Dell Diagnostics Main Menu appears select the test that you want to run Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears click the button for the option you want Option Express Test Performs a quick test of devices The test typically takes 10 to 20 minutes and requires no interaction on your part Run Express Test first to increase the possibility of tracing the problem quickly Extended Performs a thorough check of devices The test typically takes 1 hour or more and requires you to answer questions periodically Test Custom Test Tests a specific device You can customize the tests you want to run Symptom Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having Tree 2 Ifa problem is encountered during a test a message appears with an error code and a description of the problem Write down the error code and problem description and follow the instructions on the screen
65. ck Hardware Troubleshooter I need to resolve a hardware conflict on my computer Next Restoring Your Operating System You can restore your operating system in the following ways 1 Microsoft Windows xP System Restore returns your computer to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving data files If you received an Operating System CD with your computer you can use it to restore your operating system However using the Operating System CD also deletes all data on the hard drive Use the CD only if System Restore did not resolve your operating system problem Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state See the Windows Help and Support Center for information on using System Restore To access the Windows Help and Support Center see Windows Help and Support Center NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them K NOTE The procedures in this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Creat
66. cking the Computer Travel Tips Identifying Your Computer Attach a name tag or business card to the computer Write down your Service Tag and store it in a safe place away from the computer or carrying case Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell Create a file on the Microsoft Windows desktop called if_found Place information such as your name address and phone number in this file 1 Contact your credit card company and ask if it offers coded identification tags Packing the Computer Remove any external devices attached to the computer and store them in a safe place Remove any cables attached to installed PC Cards or ExpressCards and remove any extended PC Cards see Removing a Card or Blank To make the computer as light as possible replace any devices installed in the media bay with the Dell TravelLite module Fully charge the main battery and any spare batteries that you plan to carry with you 1 Shut down the computer Disconnect the AC adapter NOTICE When the display is closed extraneous items on the keyboard or palm rest could damage the display Remove any extraneous items such as paper clips pens and paper from the keyboard and palm rest and close the display 1 Use the optional Dell carrying case to pack the computer and its accessories together safely Avoid packing the computer with items such as sha
67. ct your computer to your TV It is recommended that you connect video and audio cables to your computer in one of the following combinations K NOTE See the diagrams at the beginning of each subsection to help you determine which method of connection you should use S video and standard audio Composite video and standard audio When you finish connecting the video and audio cables between your computer and your TV you must enable your computer to work with the TV See Enabling the Display Settings for a TV in Microsoft Windows XP to ensure that the computer recognizes and works properly with the TV S Video and Standard Audio 1 standard S video cable standard audio cable 1 Turn off the computer and the TV and or audio device that you want to connect NOTE You can connect an S video cable directly to the S video TV out connector on the computer without the TV digital audio adapter cable if your TV or audio device supports S video but not S PDIF digital audio 2 Plug one end of the S video cable in to the S video input connector on the computer 1 2 a 7 3 Plug the other end of the S video cable in to the S video input connector on your TV 4 Plug the single connector end of the audio cable in to the headphone connector on your computer 5 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device 6 Turn on the TV an
68. d Service and Warranty Sales Fax Dell Services for the Deaf Hard of Hearing or Speech mpaired E mail la techsupport dell com General Support Website www dell com ve E mail la techsupport dell com General Support tol tol tol free 1 800 695 8133 free 1 877 577 3355 free 1 800 283 2210 free 1 800 456 3355 free 1 800 695 8133 free 1 877 459 7298 toll free 1 800 456 3355 toll free 1 800 695 8133 fe tol or tol free 1 800 289 3355 free 1 800 879 3355 toll free 1 888 798 7561 toll free 1 800 671 3355 t toll free 1 800 247 4618 ol 1 ol 1 ol gt 1 ol 1 toll free 1 800 727 8320 toll free 1 877 DELLTTY 1 877 335 5889 toll free 1 877 702 4360 0800 100 4752 Back to Contents Page Using the Keyboard and Touch Pad Dell Latitude D520 User s Guide Numeric Keypad Key Combinations Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard Each key on the keypad has multiple functions The keypad numbers and symbols are marked in blue on the right of the keypad keys To type a number or symbol hold down lt Fn gt and press the desired key To enable the keypad press lt Num Lk gt The a light indicates that the keypad is active To disable the keypad press lt Num Lk gt again Key Combinations System Functions lt Ctrl gt lt Shift
69. d Themes 2 Click the area you want to change or click the Display icon 3 Try different settings for Color quality and Screen resolution Run the Video diagnostics tests If no error message appears and you still have a display problem but the display is not completely blank run the Video device group in the Dell Diagnostics see Dell Diagnostics Then contact Dell see Contacting Dell See Error Messages If an error message appears see Error Messages If only part of the display is readable Connect an external monitor 1 Shut down your computer and connect an external monitor to the computer 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls If the external monitor works the computer display or video controller may be defective Contact Dell see Contacting Dell Back to Contents Page
70. d any audio device that you connected if applicable and then turn on the computer 7 See Enabling the Display Settings for a TV in Microsoft Windows XP to ensure that the computer recognizes and works properly with the TV Composite Video and Standard Audio standard S video to composite video adapter composite video cable standard audio cable 1 Turn off the computer and the TV and or audio device that you want to connect 2 Connect the standard video to composite video adapter cable to the S video TV out connector on the computer 3 Plug one end of the composite video cable in to the composite video input connector on the standard video to composite video cable e lt Q 4 Plug the other end of the composite video cable in to the composite video input connector on the TV 5 Plug the single connector end of the audio cable in to the headphone connector on the computer 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV in Microsoft Windows XP to ensure that the computer recognizes and works properly with the TV Setting Up the Cyberlink CL Headphones K NOTE The CL headphone feature is available only if your computer has a DVD drive If your computer has a DVD drive
71. d on Check the printer cable connections 1 See the printer documentation for cable connection information Ensure that the printer cables are securely connected to the printer and the computer Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Verify that the printer is recognized by Windows 1 Click Start gt Control Panel Printers and Other Hardware gt View installed printers or fax printers 2 Ifthe printer is listed right click the printer icon 3 Click Properties Ports For a parallel printer ensure that the Print to the following port s setting is LPT1 Printer Port For a USB printer ensure that the Print to the following port s setting is USB Reinstall the printer driver See the printer documentation for instructions Scanner Problems A CAUTI ON Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide K NOTE If you need technical assistance for your scanner contact the scanner s manufacturer Check the scanner documentation See the scanner documentation for setup and troubleshooting information Unlock the scanner Ensure that your scanner is unlocked if it has a locking tab or button Restart the computer and try the scanner again Check the cable connections 1 See the scanner documentation for cable connection information Ensure that t
72. dy when you call The code helps Dell s automated support telephone system direct your call more efficiently Remember to fill out the Diagnostics Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available A CAUTI ON Before working inside your computer follow the safety instructions in your Product Information Guide Diagnostics Checklist Name Date Address Phone number Service Tag bar code on the back of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of problem and troubleshooting procedures you performed Contacting Dell To contact Dell electronically you can access the following websites w
73. e 1 800 847 4096 x wireless Ontario o o o Hardware Warranty Phone Support XPS free 1 866 398 8977 International Access Code 011 t a i ti S 2 is Hardware Warranty Phone Support Home Home Office toll free 1 800 847 4096 Hardware Warranty Phone Support small med large business government toll free 1 800 387 5757 Hie TU kEb Ok and Po Nami printers projectors televisions handhelds Emen erenneren OOOO Sales and Customer Support toll free 1230 020 4823 Technical Support website support dell com cn Technical Support E mail support dell com cn email Cayman Islands Chile Santiago Country Code 56 City Code 2 Customer Care E mail customer_cn dell com us e to o Technical Support servers and storage free 800 858 0960 t free 800 858 2920 hnica port projectors PDAs switches routers and so on China Xiamen o Customer Care Fax 592 818 1308 Country Code 86 City Code 592 Home and Small Business free 800 858 2222 Preferred Accounts Division free 800 858 2557 Large Corporate Accounts GCP toll free 800 858 2055 Large Corporate Accounts North Government and Education free 800 858 2955 Large Corporate Accounts East Government and Education free 800 858 2669 Large Corporate Accounts Queue Team free 800 858 2572 l Large Corporate Accounts Key Accounts toll free 800 858 2628 Large Corporate Accounts South
74. e clip with the positive identified by a plus symbol side up and then push it into place Back to Contents Page Back to Contents Page Dell QuickSet Dell Latitude D520 User s Guide K NOTE This feature may not be available on your computer Dell QuickSet provides you with easy access to configure or view the following types of settings 1 Network connectivity 1 Power management Display 1 System information Depending on what you want to do in Dell QuickSet you can start it by either clicking double clicking or right clicking the QuickSet icon G inthe Microsoft Windows taskbar The taskbar is located in the lower right corner of your screen For more information about QuickSet right click the QuickSet icon and select Help Back to Contents Page Back to Contents Page Securing Your Computer Dell Latitude D520 User s Guide Security Cable Lock Passwords Computer Tracking Software if Your Computer Is Lost or Stolen K NOTE For information on how to secure your computer while traveling see Traveling With Your Computer Security Cable Lock K NOTE Your computer does not ship with a security cable lock A security cable lock is a commercially available antitheft device To use the lock attach it to the security cable slot on your Dell computer For more information see the instructions included with the device NOTICE Before you buy an antithef
75. e software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program If necessary uninstall and then reinstall the program Back up your files immediately Use a virus scanning program to check the hard drive floppy disks or CDs Save and close any open files or programs and shut down your computer through the Start menu Scan the computer for spyware If you are experiencing slow computer performance you frequently receive pop up advertisements or you are having problems connecting to the Internet your computer might be infected with spyware Use an anti virus program that includes anti spyware protection your program may require an upgrade to scan the computer and remove spyware For more information go to support dell com and search for the keyword spyware Run the Dell Diagnostics See Dell Diagnostics If all tests run successfully the error condition is related to a software problem Memory Problems Fill out the Diagnostics Checklist see Diagnostics Checklist as you complete these checks A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documenta
76. ech provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions The AutoTech service is available 24 hours a day 7 days a week You can also access this service through the support service For the telephone number to call see the contact numbers for your region see Contacting Dell Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call see the contact numbers for your region see Contacting Dell Support Service Dell s support service is available 24 hours a day 7 days a week to answer your questions about Dell hardware Our support staff uses computer based diagnostics to provide fast accurate answers To contact Dell s support service see Obtaining Assistance and then call the number for your country as listed in Contacting Dell Problems With Your Order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call see the contact numbers for you
77. ect and tap twice on the touch pad On the second tap leave your finger on the touch pad and move the selected object by sliding your finger over the surface To double click an object position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch pad button twice Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust its settings 1 Click Start gt Control Panel Printers and Other Hardware Mouse See the Windows Help and Support Center for information about the Control Panel To access the Windows Help and Support Center see Windows Help and Support Center 2 In the Mouse Properties window Click the Device Select tab to disable the touch pad Click the Pointer tab to adjust touch pad settings 3 Click OK to save the settings and close the window Back to Contents Page Back to Contents Page Using Multimedia Dell Latitude D520 User s Guide Playing a CD or DVD Adjusting the Volume Adjusting the Picture Copying CDs and DVDs o Connecting Your Computer to a TV or Audio Device Playing a CD or DVD NOTICE Do not press down on the CD or DVD tray when you open or close it Keep the tray closed when you are not using the drive NOTICE Do not move the computer when you are playing CDs or DVDs 1 Press the eject button on the front of the drive 2 Pull out the tray CD DVD tray
78. edures in this section follow the safety instructions in the Product Information Guide K NOTE Connect the modem to an analog telephone connector only The modem does not operate while it is connected to a digital telephone network Check the Microsoft Outlook Express Security Settings If you cannot open your e mail attachments 1 In Outlook Express click Tools gt Options Security 2 Click Do not allow attachments to remove the checkmark Check the telephone line connection Check the telephone connector Connect the modem directly to the telephone wall connector Use a different telephone line Verify that the telephone line is connected to the connector on the modem The connector has either a green label or a connector shaped icon next to it Ensure that you insert the telephone line connector into the modem until it clicks Disconnect the telephone line from the modem and connect it to a telephone Listen for a dial tone If you have other telephone devices sharing the line such as an answering machine fax machine surge protector or line splitter bypass the devices and connect the modem directly to the telephone wall connector If you are using a line that is 3 m 10 ft or more in length try a shorter one Run the Modem Helper diagnostics Click the Start button point to All Programs and then click Modem Helper Follow the instructions on the screen to identify and resolve modem problem
79. een Pixels are arranged in rows and columns to create an image A video resolution such as 800 x 600 is expressed as the number of pixels across by the number of pixels up and down Plug and Play The ability of the computer to automatically configure devices Plug and Play provides automatic installation configuration and compatibility with existing hardware if the BIOS operating system and all devices are Plug and Play compliant POST power on self test Diagnostics programs loaded automatically by the BIOS that perform basic tests on the major computer components such as memory hard drives and video If no problems are detected during POST the computer continues the start up processor A computer chip that interprets and executes program instructions Sometimes the processor is referred to as the CPU central processing unit program Any software that processes data for you including spreadsheet word processor database and game packages Programs require an operating system to run PS 2 personal system 2 A type of connector for attaching a PS 2 compatible keyboard mouse or keypad PXE pre boot execution environment A WfM Wired for Management standard that allows networked computers that do not have an operating system to be configured and started remotely R RAID redundant array of independent disks A method of providing data redundancy Some common implementations of RAID include
80. em or placing heavy objects on top of them 1 Remove the device security screw if present from the bottom of the computer see Removing the Device Security Screw 2 If the computer is running double click the Safely Remove Hardware icon on the taskbar click the device you want to eject and click Stop 3 Press the device latch release 4 Pull the device out of the media bay 5 Push the new device into the bay until it clicks Hinge Cover CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer o gt NOTICE The hinge cover is fragile and can be damaged if extreme force is used Be careful when removing the hinge cover o m Follow the procedures in Before You Begin 2 Turn the computer top side up and then open the display all the way 180 degrees so that it rests on your work surface NOTICE To avoid damaging the hinge cover do not lift the cover on both sides simultaneously 3 Insert a scribe into the indent to carefully pry up the hinge cover on the right side 1 hinge cover 2 indent 4 Ease the hinge cover up moving from right to left and remove it 5 To replace the hinge cover insert the left ed
81. ery no longer holds a charge call your local waste disposal or environmental agency for advice on disposing of a lithium ion battery See Battery Disposal in the Product Information Guide A CAUTION Misuse of the battery may increase the risk of fire or chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 60 C 140 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batteries may leak and cause personal injury or equipment damage Checking the Battery Charge The Dell QuickSet Battery Meter the Microsoft Windows Power Meter window and yw icon the battery charge gauge and health gauge and the low battery warning provide information on the battery charge Dell QuickSet Battery Meter If Dell QuickSet is installed press lt Fn gt lt F3 gt to display the QuickSet Battery Meter The Battery Meter displays status battery health charge level and charge completion time for the battery in your computer For more information about QuickSet right click the G icon in the taskbar and click Help Microsoft Windows Power Meter The Windows Power Meter indicates the remaining battery charge To check the Power Meter double click the J icon on the taskbar If the computer is connected to an electrical outlet a Le icon appears Charge Gauge By either pressing once or pressing and holding the status button on the charge gauge on the
82. ff surge protectors Prevent voltage spikes such as those that may occur during an electrical storm from entering the computer through the electrical outlet Surge protectors do not protect against lightning strikes or against brownouts which occur when the voltage drops more than 20 percent below the normal AC line voltage level Network connections cannot be protected by surge protectors Always disconnect the network cable from the network connector during electrical storms SIM Subscriber Identity Module A SIM card contains a microchip that encrypts voice and data transmissions SIM cards can be used in phones or portable computers SVGA super video graphics array A video standard for video cards and controllers Typical SVGA resolutions are 800 x 600 and 1024 x 768 The number of colors and resolution that a program displays depends on the capabilities of the monitor the video controller and its drivers and the amount of video memory installed in the computer S video TV out A connector used to attach a TV or digital audio device to the computer SXGA super extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 1024 SXGA super extended graphics array plus A video standard for video cards and controllers that supports resolutions up to 1400 x 1050 system board The main circuit board in your computer Also known as the motherboard syste
83. for the operating system or the program that was running when the message appeared Auxiliary device failure The touch pad or external mouse may be faulty For an external mouse check the cable connection Enable the Pointing Device option in the system setup program If the problem persists contact Dell see Contacting Dell Bad command or file name Ensure that you have spelled the command correctly put spaces in the proper place and used the correct pathname Cache disabled due to failure The primary cache internal to the microprocessor has failed Contact Dell see Contacting Dell CD drive controller failure The CD drive does not respond to commands from the computer see Dell Support Utility Data error The hard drive cannot read the data see Dell Support Utility Decreasing available memory One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if necessary replace them see Memory Disk C failed initialization The hard drive failed initialization Run the hard drive tests in the Dell Diagnostics see Dell Diagnostics Drive not ready The operation requires a hard drive in the bay before it can continue Install a hard drive in the hard drive bay see Hard Drive Error reading PCMCIA card The computer cannot identify the PC Card or ExpressCard Reinsert the card or try another card see Using Cards Extended memory size has changed The amou
84. g Your Wireless Network Card Depending on what you selected when you purchased your computer the computer has a variety of configurations Use either of the following methods to confirm that your computer has a wireless network card and to determine the type of card The Start button and the Connect To option The order confirmation for your computer Start Button and Connect To Option 1 Click the Start button 2 Point to Connect To and then click Show all connections If Wireless Network Connection does not appear under LAN or High Speed Internet you may not have a wireless network card If Wireless Network Connection appears you have a wireless network card To view detailed information about the wireless network card 1 Right click Wireless Network Connection 2 Click Properties The Wireless Network Connection Properties window appears The wireless network card s name and model number are listed on the General tab K NOTE If your computer is set to the Classic Start menu option you can view network connections by clicking the Start button pointing to Settings and then pointing to Network Connections If Wireless Network Connection does not appear you may not have a wireless network card The Order Confirmation for Your Computer The order confirmation that you received when you ordered your computer lists the hardware and software that shipped with your computer Setting Up a New WLAN Connecting a Wireless Rou
85. g computer If Your Computer Is Lost or Stolen Call a law enforcement agency to report the lost or stolen computer Include the Service Tag in your description of the computer Ask that a case number be assigned and write down the number along with the name address and phone number of the law enforcement agency If possible obtain the name of the investigating officer K NOTE If you know where the computer was lost or stolen call a law enforcement agency in that area If you do not know call a law enforcement agency where you live If the computer belongs to a company notify the security office of the company Contact Dell customer service to report the missing computer Provide the computer Service Tag the case number and the name address and phone number of the law enforcement agency to which you reported the missing computer If possible give the name of the investigating officer The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen If someone calls Dell for technical assistance and gives your Service Tag the computer is identified automatically as missing or stolen The representative will attempt to get the phone number and address of the caller Dell will then contact the law enforcement agency to which you reported of the missing computer Back to Contents Page Back to Contents Page System Setup Program Dell Latitude D52
86. ge of the cover into the hinge cover slot and press from left to right until the cover snaps into place Keyboard A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer 1 Follow the procedures in Before You Begin 2 Remove the hinge cover see Hinge Cover 3 Remove the two screws at the top of the keyboard NOTICE The keycaps on the keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard 4 Lift the keyboard only enough to hold it up and slightly forward to allow access to the keyboard connector on the system board 5 To release the keyboard cable from the connector on the system board rotate the plastic bar on the keyboard connector to the left side of the computer 1 keyboard 2 keyboard screws 3 tabs 5 keyboard cable plastic bar on keyboard connector NOTICE To avoid scratching the palm rest when replacing the keyboard hook the tabs along the front edge of the keyboard into the palm rest and then secure the keyboard in place 6 To replace the keyboard connect the keyboard cable to the connector on the system board 7 Place the tabs along the front edge of the
87. gitalMedia and then click the question mark icon in the upper right corner of the window How to Copy a CD or DVD K NOTE CD RW DVD combo drives cannot write to DVD media If you have a CD RW DVD combo drive and you experience recording problems check for available software patches on the Sonic support website at www sonic com The DVD writable drives installed in Dell computers can write to and read DVD R DVD RW and DVD R DL dual layer media but cannot write to and may not read DVD RAM or DVD R DL media K NOTE Most commercial DVDs have copyright protection and cannot be copied using Sonic DigitalMedia 1 Click the Start button point to Programs gt Sonic gt DigitalMedia Projects and then click Copy 2 Under the Copy tab click Disc Copy 3 To copy the CD or DVD If you have one CD or DVD drive ensure that the settings are correct and click the Disc Copy button The computer reads your source CD or DVD and copies the data to a temporary folder on your computer hard drive When prompted insert a blank CD or DVD into the drive and click OK If you have two CD or DVD drives select the drive into which you have inserted your source CD or DVD and click the Disc Copy button The computer copies the data from the source CD or DVD to the blank CD or DVD Once you have finished copying the source CD or DVD the CD or DVD that you have created automatically ejects Using Blank CDs and DVDs CD RW drives can
88. going into standby mode If you change the Power Options control panel to prohibit the computer from going into standby mode you greatly increase the chances of causing your battery to wear down quickly or causing your computer to overheat air vents The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating K NOTE The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer A CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire hard drive Stores software and data Back to Contents Page Back to Contents Page Appendix Dell Latitude D520 User s Guide Cleaning Your Computer Macrovision Product Notice FCC Notice U S Only Cleaning Your Computer A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Computer Keyboard and Display A CAUTION Before you clean your computer disconnect the computer from the electrical outlet and remove any installed batteries Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substan
89. gt lt Esc gt Opens the Task Manager window Battery Displays the Dell QuickSet Battery Meter CD or DVD Tray lt Fn gt lt F10 gt Ejects the tray out of the drive if Dell QuickSet is installed Display Functions lt Fn gt lt F8 gt Switches the video image to the next display option The options include the integrated display an external monitor and both displays simultaneously lt Fn gt and up arrow key Increases brightness on the integrated display only not on an external monitor lt Fn gt and down arrow_ Decreases brightness on the integrated display only not on an external monitor key Speaker Functions lt Fn gt lt PageUp gt Increases speaker volume lt Fn gt lt PageDn gt Decreases speaker volume Mutes speaker volume Radios Including Wireless Networking and Bluetooth Wireless Technology lt Fn gt lt F2 gt l Enables and disables radios including wireless networking and Bluetooth wireless technology Power Management lt Fn gt lt Esc gt Activates a power management mode You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window see Configuring Power Management Settings Puts the computer into hibernate mode Dell QuickSet is required see Dell QuickSet Microsoft Windows Logo Key Functions Window
90. hat only an authorized person can use the computer Using a Primary System Password The primary system password allows you to protect the computer from unauthorized access Access User Accounts from the Control Panel to create user accounts and add or change passwords After assigning a primary password you must enter it each time you turn on your computer If you do not enter a password within 2 minutes the computer returns to its previous operating state NOTICE If you disable the administrator password the primary password is also disabled If you have assigned an administrator password you can use it instead of the primary password The computer does not specifically prompt you for the administrator password Using an Administrator Password The administrator password is designed to give system administrators or service technicians access to computers for repair or reconfiguration The administrators or technicians can assign identical administrator passwords to groups of computers allowing you to assign a unique primary password To set or change administrator passwords access User Accounts from the Control Panel When you set an administrator password the Configure Setup option becomes available in the system setup program The Configure Setup option allows you to restrict access to system setup in the same way that a primary password restricts access to the computer The administrator password can be used instead of the p
91. he scanner cables are securely connected to the scanner and the computer Verify that the scanner is recognized by Microsoft Windows Click Start Control Panel Printers and Other Hardware gt Scanners and Cameras If your scanner is listed Windows recognizes the scanner Reinstall the scanner driver See the scanner documentation for instructions Sound and Speaker Problems Fill out the Diagnostics Checklist see Diagnostics Checklist as you complete these checks A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide No sound from integrated speakers Adjust the Windows volume control Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion Reinstall the sound audio driver See Reinstalling Drivers and Utilities No sound from external speakers Ensure that the subwoofer and the speakers are turned on See the setup diagram supplied with the speakers If your speakers have volume controls adjust the volume bass or treble to eliminate distortion Adjust the Windows volume control Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Disconnect headphones from the headphone connector
92. hnology DVD RW drive A drive that can read DVDs and most CD media and write to DVD RW rewritable DVDs discs DVI digital video interface A standard for digital transmission between a computer and a digital video display ECC error checking and correction A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory ECP extended capabilities port A parallel connector design that provides improved bidirectional data transmission Similar to EPP ECP uses direct memory access to transfer data and often improves performance EIDE enhanced integrated device electronics An improved version of the IDE interface for hard drives and CD drives EMI electromagnetic interference Electrical interference caused by electromagnetic radiation ENERGY STAR Environmental Protection Agency requirements that decrease the overall consumption of electricity EPP enhanced parallel port A parallel connector design that provides bidirectional data transmission ESD electrostatic discharge A rapid discharge of static electricity ESD can damage integrated circuits found in computer and communications equipment expansion card A circuit board that installs in an expansion slot on the system board in some computers expanding the capabilities of the computer Examples include video modem and sound cards expansion slot A connector on the sys
93. ices on a network that are administered as a unit with common rules and procedures for use by a specific group of users A user logs on to the domain to gain access to the resources DRAM dynamic random access memory Memory that stores information in integrated circuits containing capacitors driver Software that allows the operating system to control a device such as a printer Many devices do not work properly if the correct driver is not installed in the computer DSL Digital Subscriber Line A technology that provides a constant high speed Internet connection through an analog telephone line dual display mode A display setting that allows you to use a second monitor as an extension of your display Also referred to as extended display mode DVD digital versatile disc A high capacity disc usually used to store movies DVD drives read most CD media as well DVD drive A drive that uses optical technology to read data from DVDs and CDs DVD player The software used to watch DVD movies The DVD player displays a window with buttons that you use to watch a movie DVD R DVD recordable A recordable version of a DVD Data can be recorded only once onto a DVD R Once recorded the data cannot be erased or written over DVD RW DVD rewritable A rewritable version of a DVD Data can be written to a DVD RW disc and then erased and written over rewritten DVD RW technology is different from DVD RW tec
94. ility The Dell Support Utility is installed on your computer and available from the Dell Support K icon on the taskbar or from the Start button Use this support utility for self support information software updates and health scans of your computing environment Accessing the Dell Support Utility Access the Dell Support Utility from the K icon on the taskbar or from the Start menu If the Dell Support icon does not appear in your taskbar 1 Click Start All Programs Dell Support Dell Support Settings 2 Ensure that the Show icon on the taskbar option is checked K NOTE If the Dell Support Utility is not available from the Start menu go to support dell com and download the software The Dell Support Utility is customized for your computing environment The K icon in the taskbar functions differently when you click double click or right click the icon Clicking the Dell Support I con Click or right click the icon to perform the following tasks 1 Check your computing environment View the Dell Support Utility settings Access the help file for the Dell Support Utility View frequently asked questions Learn more about the Dell Support Utility Turn the Dell Support Utility off Double Clicking the Dell Support Icon Double click the K icon to manually check your computing environment view frequently asked questions access the help file for the Dell Support Utility and view Dell Support setti
95. ing a Restore Point 1 Click Start gt Help and Support 2 Click the task for System Restore 3 Follow the instructions on the screen Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver use Device Driver Rollback see Using Windows XP Device Driver Rollback to resolve the problem If that is unsuccessful then use System Restore NOTICE Before you restore the computer to an earlier operating state save and close any open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click Start gt All Programs Accessories System Tools System Restore 2 Ensure that Restore my computer to an earlier time is selected and click Next 3 Click a calendar date to which you want to restore your computer The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in boldface type 4 Select a restore point and click Next If a calendar date has only one restore point then that restore point is automatically selected If two or more restore points are available click the restore point that you prefer 5 Click Next The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts 6 After the computer restarts click OK To change the restore point y
96. ing file which has a filename extension of exe You can unzip a self extracting file by double clicking it Zip drive A high capacity floppy drive developed by Iomega Corporation that uses 3 5 inch removable disks called Zip disks Zip disks are slightly larger than regular floppy disks about twice as thick and hold up to 100 MB of data Back to Contents Page Back to Contents Page Getting Help Dell Latitude D520 User s Guide Obtaining Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Obtaining Assistance A CAUTION If you need to remove the computer covers first disconnect the computer power and modem cables from all electrical outlets w ag u NOTE Call support from a telephone near or at the computer so that a support representative can assist you with any necessary procedures Complete the procedures in Troubleshooting Run the Dell Diagnostics see Dell Diagnostics Make a copy of the Diagnostics Checklist and fill it out Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures If the preceding steps have not resolved the problem contact Dell see Contacting Dell NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter you
97. inition Audio HDA SigmaTel STAC9200 20 bit stereo digital to analog 18 bit stereo analog to digital Azalia AC 97 microphone mini connector stereo headphones speakers mini connector two 8 ohm speakers 1 W channel into 8 ohms volume control buttons or program menus 14 1 inch and 15 0 inch XGA 15 0 inch SXGA 214 3 mm 8 4 inches 285 7 mm 11 3 inches 357 1 mm 14 1 inches 228 1 mm 8 9 inches 304 1 mm 12 0 inches 381 0 mm 15 inches 0 closed to 180 40 40 10 30 65 65 50 50 XGA SXGA Power consumption panel with backlight typical XGA SXGA Controls Keyboard Number of keys Key travel Key spacing Touch Pad X Y position resolution graphics table mode Battery Type Dimensions Depth Height Width Weight Voltage Charge time approximate Computer off Operating time Life span approximate Temperature range 0 297 mm 0 012 inch 0 217 mm 0 008 inch 5 0 W max 4 8 W max brightness can be controlled through keyboard shortcuts 87 U S and Canada 87 China 89 Brazil 88 Europe 91 Japan 2 5 mm 0 3 mm 0 11 inch 0 016 inch 19 05 mm 0 3 mm 0 75 inch 0 012 inch QWERTY AZERTY Kanji 64 88 mm 2 55 inch sensor active area 48 88 mm 1 92 inch rectangle 6 cell smart lithium ion 56 WHr standard 6 cell smart lithium ion 48 WHr optional in media bay 4 cell smart
98. iron Dell Precision Dimension OptiPlex Latitude PowerEdge PowerVault PowerApp ExpressCharge Dell TravelLite Undock amp Go and Dell OpenManage are trademarks of Dell Inc Core is a trademark and Intel Pentium and Celeron are registered trademarks of Intel Corporation Microsoft Outlook and Windows are registered trademarks of Microsoft Corporation Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license EMC is a registered trademark of EMC Corporation ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model PP17L November 2006 Rev A01 Back to Contents Page About Your Computer Dell Latitude D520 User s Guide Front View Left View Right View Back View Bottom View Front View display device status lights keyboard display ath fs speakers touch pad buttons 8 keyboard status lights o power button display For more information about your display see Using the Display device status lights E Turns on steadily or blinks to indicate battery charge st
99. is used and the conditions under which it is used you may need to purchase a new battery during the life of your computer Check the battery status light If the battery status light flashes orange or is a steady orange the battery charge is low or depleted Connect the computer to an electrical outlet If the battery status light flashes green and orange the battery is too hot to charge Shut down the computer disconnect the computer from the electrical outlet and then let the battery and computer cool to room temperature If the battery status light rapidly flashes orange the battery may be defective Contact Dell see Contacting Dell Check the battery temperature If the battery temperature is below 0 C 32 F the computer will not start up Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Check the AC adapter Check the AC adapter cable connections If the AC adapter has a light ensure that the light is on Connect the computer directly to an electrical outlet Bypass power protection devices power strips and the extension cable to verify that the computer turns on Eliminate possible interference Turn off nearby fans fluorescent lights halogen lamps or other appliances Adjust the power properties See Configuring Power Management Settings Reseat the memory modules If the computer power light turns on but the display
100. ith the mouse check the touch pad Shut down the computer Disconnect the mouse Turn on the computer At the Windows desktop use the touch pad to move the cursor around select an icon and open it ge aa If the touch pad operates correctly the mouse may be defective Check the system setup program settings Verify that the system setup program lists the correct device for the pointing device option The computer automatically recognizes a USB mouse without making any setting adjustments For more information on using the system setup program see System Setup Program Test the mouse controller To test the mouse controller which affects pointer movement and the operation of the touch pad or mouse buttons run the Mouse test in the Pointing Devices test group in the Dell Diagnostics see Dell Diagnostics Reinstall the touch pad driver See Reinstalling Drivers and Utilities Video and Display Problems Fill out the Diagnostics Checklist see Diagnostics Checklist as you complete these checks A CAUTI ON Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide If the display is blank 7 NOTE If you are using a program that requires a higher resolution than your computer supports it is recommended that you attach an external monitor to your computer Check the battery If you are using a battery to power your computer the battery charge
101. ity remains and you should consider replacing the battery See Specifications for more information about the battery operating time Low Battery Warning NOTICE To avoid losing or corrupting data save your work immediately after a low battery warning Then connect the computer to an electrical outlet If the battery runs completely out of power hibernate mode begins automatically By default a pop up window warns you when the battery charge is approximately 90 percent depleted You can change the settings for the battery alarms in QuickSet or the Power Options Properties window See Configuring Power Management Settings for information about accessing QuickSet or the Power Options Properties window Conserving Battery Power Perform the following actions to conserve battery power 1 Connect the computer to an electrical outlet when possible because battery life is largely determined by the number of times the battery is used and recharged Place the computer in standby mode or hibernate mode when you leave the computer unattended for long periods of time see Power Management Modes 1 Use the Power Management Wizard to select options to optimize your computer s power usage These options can also be set to change when you press the power button close the display or press lt Fn gt lt Esc gt K NOTE See Power Management Modes for more information on conserving battery power Power Management Modes Standby Mode
102. keyboard into the palm rest and lay the keyboard down on the palm rest 8 Replace the two screws at the top of the keyboard 9 Replace the hinge cover Memory You can increase your computer memory by installing memory modules on the system board See Specifications for information on the memory supported by your computer Install only memory modules that are intended for your computer GZ NOTE Memory modules purchased from Dell are covered under your computer warranty A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent damage to the system board remove the main battery before you service the computer The computer has two memory module connectors labeled DIMM A and DIMM B DIMM A is located on top of the system board under the keyboard and DIMM B is located on the bottom of the system board under the memory module cover If only one memory module is installed it must be installed in DIMM A as configured from the factory If you did not order additional memory DIMM B is empty Generally if you add memory you add by installing a memory module in DIMM B If you are upgrading memory you may need to remove and install memory modules in both DIMM A and DIMM B depending on the extent of the upgrade To install a memory module in DIMM A 1 Follow the procedures in Before You Begin 2 Remove the hinge cover see Hinge Cover
103. m setup program A utility that serves as an interface between the computer hardware and the operating system The system setup program allows you to configure user selectable options in the BIOS such as date and time or system password Unless you understand what effect the settings have on the computer do not change the settings for this program system tray See notification area T TAPI telephony application programming interface Enables Windows programs to operate with a wide variety of telephony devices including voice data fax and video text editor A program used to create and edit files that contain only text for example Windows Notepad uses a text editor Text editors do not usually provide word wrap or formatting functionality the option to underline change fonts and so on travel module A plastic device designed to fit inside the media bay of a portable computer to reduce the weight of the computer U UMA unified memory allocation System memory dynamically allocated to video UPS uninterruptible power supply A backup power source used when the electrical power fails or drops to an unacceptable voltage level A UPS keeps a computer running for a limited amount of time when there is no electrical power UPS systems typically provide surge suppression and may also provide voltage regulation Small UPS systems provide battery power for a few minutes to enable you to shut down your computer
104. may be depleted Connect the computer to an electrical outlet using the AC adapter and turn on the computer Test the electrical outlet Ensure that the electrical outlet is working by testing it with another device such as a lamp Check the AC adapter Check the AC adapter cable connections If the AC adapter has a light ensure that the light is on Connect the computer directly to an electrical outlet Bypass power protection devices power strips and the extension cable to verify that the computer turns on Adjust the power properties Search for the keyword standby in the Windows Help and Support Center see Windows Help and Support Center Switch the video image If your computer is attached to an external monitor press lt Fn gt lt F8 gt to switch the video image to the display If the display is difficult to read Adjust the brightness Press lt Fn gt and the up or down arrow key Move the external subwoofer away from the computer or monitor If your external speaker system includes a subwoofer ensure that the subwoofer is at least 60 cm 2 ft away from the computer or external monitor Eliminate possible interference Turn off nearby fans fluorescent lights halogen lamps or other appliances Rotate the computer to face a different direction Eliminate sunlight glare which can cause poor picture quality Adjust the Windows display settings 1 Click Start gt Control Panel Appearance an
105. men Latitude and Dell Precision Technical Support servers and storage 0800 105 Argentina Buenos Aires International Access Code 00 Country Code 54 City Code 11 Aruba Australia Sydney International Access Code 0011 Country Code 61 City Code 2 Austria Vienna International Access Code 900 Country Code 43 City Code 1 Bahamas Barbados Belgium Brussels International Access Code 00 Country Code 32 City Code 2 Bermuda Bolivia Brazil International Access Code 00 Country Code 55 City Code 51 British Virgin Islands Brunei Country Code 673 Website www dell com ar Emen ltechsupponedelicom SSCS SS Pe E E la techsupport dell com eee el la_enterprise dell com webster wwwdelcomaw SOS Cd General Support toll free 800 1578 Technical Support XPS toll free 1300 790 877 fete moa OOO CENE T hene O G Eee e SSCS e e e SSCS e e T e SCs e e e eo e SSCS Mene SSC Cs Emesene SSCS SSCS Tonine order swtus T T E Website support ca dell com AutoTech automated Hardware and Warranty Support toll free 1 800 247 9362 Customer Service Home Home Office toll free 1 800 847 4096 Customer Service small med large business government toll free 1 800 387 5757 o o o Canada North York Customer Service printers projectors televisions handhelds digital jukebox and oll fre
106. mputer while the computer is running The computer automatically detects the card Cards are generally marked with a symbol such as a triangle or an arrow to indicate which end to insert into the slot The cards are keyed to prevent incorrect insertion If card orientation is not clear see the documentation that came with the card A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide PC Card 1 Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up The latch may need to be in the in position before you insert the card 2 Slide the card into the slot until the card is completely seated in its connector If you encounter too much resistance do not force the card Check the card orientation and try again The computer recognizes most cards and automatically loads the appropriate device driver If the configuration program tells you to load the manufacturer s drivers use the floppy disk or CD that came with the PC Card ExpressCard K NOTE Your computer supports a 34 mm ExpressCard only with the use of an adapter Your computer does not support the use of 54 mm ExpressCards 1 With the 34 mm ExpressCard inserted into its adapter hold the card with its orientation symbol pointing into the PC Card ExpressCard slot and the top side of the card facing up The latch may need to be in the in position before yo
107. n any of the procedures in this section follow the safety instructions in the Product Information Guide Check the card Ensure that the card is properly inserted into the connector If you are using an ExpressCard ensure that you insert the card into an adapter before you insert it into the card slot Ensure that the card is recognized by Windows Double click the Safely Remove Hardware icon in the Windows taskbar Ensure that the card is listed If you have problems with a Dell provided Card Contact Dell see Contacting Dell If you have problems with a Card not provided by Dell Contact the card manufacturer Power Problems Fill out the Diagnostics Checklist see Diagnostics Checklist as you complete these checks A CAUTI ON Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Check the power light When the power light is lit or blinking the computer has power If the power light is blinking the computer is in standby mode press the power button to exit standby mode If the light is off press the power button to turn on the computer Charge the battery The battery charge may be depleted 1 Reinstall the battery 2 Use the AC adapter to connect the computer to an electrical outlet 3 Turn on the computer K NOTE Battery operating time the time the battery can hold a charge decreases over time Depending on how often the battery
108. ngs For more information about the Dell Support Utility click the question mark at the top of the Dell Support screen Drive Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Fill out the Diagnostics Checklist see Diagnostics Checklist as you complete these checks Ensure that Microsoft Windows recognizes the drive Click the Start button and click My Computer If the floppy CD or DVD drive is not listed perform a full scan with your antivirus software to check for and remove viruses Viruses can sometimes prevent Windows from recognizing the drive Test the drive Insert another floppy disk CD or DVD to eliminate the possibility that the original one is defective Insert a bootable floppy disk and restart the computer Clean the drive or disk See Cleaning Your Computer Ensure that the CD is snapped onto the spindle Check the cable connections Check for hardware incompatibilities See Software and Hardware Incompatibilities Run the Dell Diagnostics See Dell Diagnostics CD and DVD drive problems K NOTE High speed CD or DVD drive vibration is normal and may cause noise which does not indicate a defect in the drive or the CD or DVD K NOTE Because of different regions worldwide and different disc formats not all DVD titles work in all DVD drives Problems writing to a CD DVD RW drive
109. nserve power by setting the brightness to the lowest comfortable setting by pressing lt Fn gt and the up or down arrow key on the keyboard K NOTE Brightness key combinations only affect the display on your portable computer not monitors or projectors that you attach to your portable computer or docking device If your computer is connected to an external monitor and you try to change the brightness level the Brightness Meter may appear but the brightness level on the external device does not change You can press the following keys to adjust display brightness Press lt Fn gt and the up arrow key to increase brightness on the integrated display only not on an external monitor Press lt Fn gt and the down arrow key to decrease brightness on the integrated display only not on an external monitor Switching the Video I mage When you start the computer with an external device such as an external monitor or projector attached and turned on the image may appear on either the computer display or the external device Press lt Fn gt lt F8 gt to switch the video image between the display only the external device only or the display and the external device simultaneously Setting Display Resolution and Refresh Rate To display a program at a specific resolution both the graphics card and the display must support the program and the necessary video drivers must be installed K NOTE If you change the display resolu
110. nt of memory recorded in NVRAM does not match the memory installed in the computer Restart the computer If the error appears again contact Dell see Contacting Dell The file being copied is too large for the destination drive The file that you are trying to copy is too large to fit on the disk or the disk is too full Try copying the file to a different disk or use a larger capacity disk A filename cannot contain any of the following characters lt gt Do not use these characters in filenames Gate A20 failure A memory module may be loose Reinstall the memory modules and if necessary replace them see Memory General failure The operating system is unable to carry out the command The message is usually followed by specific information for example Printer out of paper Take the appropriate action Hard disk drive configuration error The computer cannot identify the drive type Shut down the computer remove the hard drive see Hard Drive and boot the computer from a CD Then shut down the computer reinstall the hard drive and restart the computer Run the Hard Disk Drive tests in the Dell Diagnostics see Dell Diagnostics Hard disk drive controller failure 0 The hard drive does not respond to commands from the computer Shut down the computer remove the hard drive see Hard Drive and boot the computer from a CD Then shut down the computer reinstall the hard drive and restart the compute
111. ntil the computer turns off Then restart your computer A program stops responding or crashes repeatedly K NOTE Software usually includes installation instructions in its documentation or on a floppy disk or CD End the program Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously Click Task Manager Click Applications Click the program that is no longer responding Click End Task Cr win Check the software documentation If necessary uninstall and then reinstall the program A program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so it runs in an environment similar to non Windows XP operating system environments 1 Click Start gt All Programs Accessories Program Compatibility Wizard Next 2 Follow the instructions on the screen A solid blue screen appears Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then restart your computer Other software problems Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run th
112. ntrol buttons or by pressing the following key combinations Press lt Fn gt lt PageUp gt to increase the volume Press lt Fn gt lt PageDn gt to decrease the volume Press lt Fn gt lt End gt to mute the volume For more information about QuickSet right click the G icon in the taskbar and click Help Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback adjust the display properties 1 Click the Start button and click Control Panel 2 Under Pick a category click Appearance and Themes 3 Under Pick a task click Change the screen resolution 4 In the Display Properties window click and drag the bar in Screen resolution to reduce the screen resolution setting 5 Click the drop down menu under Color quality and then click Medium 16 bit 6 Click OK to save the settings and close the window Copying CDs and DVDs K NOTE Ensure that you observe all copyright laws when creating CDs or DVDs This section applies only to computers that have a CD RW DVD RW or CD RW DVD combo drive K NOTE The types of CD or DVD drives offered by Dell may vary by country The following instructions explain how to make an exact copy of a CD or DVD You can also use Sonic DigitalMedia for other purposes such as creating music CDs from audio files stored on your computer or backing up important data For help open Sonic Di
113. ny references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2006 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron Dell Precision Dimension OptiPlex Latitude PowerEdge PowerVault PowerApp ExpressCharge Dell TravelLite Undock amp Go and Dell OpenManage are trademarks of Dell Inc Core is a trademark and Intel Pentium and Celeron are registered trademarks of Intel Corporation Microsoft Outlook and Windows are registered trademarks of Microsoft Corporation Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license EMC is a registered trademark of EMC Corporation ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Back to Contents Page Back to Contents Page Traveling With Your Computer Dell Latitude D520 User s Guide Identifying Your Computer Pa
114. o download the user s guide from support dell com 2 ry K NOTE The ball icon appears in the notification area if the computer has a Dell Mobile Broadband card installed Double click the icon to launch the utility Cannot connect The Dell Mobile Broadband Card must be activated on the network in order to connect Position the mouse over the ball icon in the notification area to read the status of the connection If the status indicates the mobile broadband card is not activated see Activate your Mobile Broadband card for more information If problems persist contact your Mobile Broadband service carrier for details on your plan Check your Mobile Broadband network service Contact your Mobile Broadband service carrier to verify coverage plan and supported services Check the status in the Dell Mobile Broadband Card Utility Click the ball icon in the taskbar to launch the utility Check the status in the main window No card detected Restart the computer and launch the utility again 2 NOTE f you are unable to connect to a wireless network ensure that you have all the components for establishing a WLAN see What You Need to Establish a WLAN Connection and then verify that your wireless network card is enabled by pressing lt Fn gt lt F2 gt You can turn your computer s wireless networking function on and off by pressing the lt Fn gt lt F2 gt key combination If the wireless networking function is turned on pre
115. ocument may require the following tools 1 Small flat blade screwdriver Phillips screwdriver 1 Small plastic scribe Flash BIOS update see the Dell Support website at support dell com Turning Off Your Computer NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer 1 Shut down the operating system a Save and close any open files exit any open programs click Start gt Shut Down b Select Shut down gt OK The computer turns off after the operating system shutdown process finishes 2 Ensure that the computer and any attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for 4 seconds Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins NOTICE Damage due to servicing that is not authorized by Dell is not covered by your warranty oo gt NOTICE When you disconnec
116. oint a yellow circle with a on the device icon If an exclamation point is next to the device name you may need to reinstall the driver or install a new driver see Reinstalling Drivers and Utilities Reinstalling Drivers and Utilities NOTICE The Dell Support website at support dell com and your Drivers and Utilities CD provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver use Windows XP Device Driver Rollback to replace the driver with the previously installed version 1 Click Start gt Control Panel gt System 2 Click Hardware gt Device Manager 3 Right click the device for which the new driver was installed and click Properties 4 Click Drivers Roll Back Driver If Device Driver Rollback does not resolve the problem then use System Restore to return your computer to the operating state that existed before you installed the new driver see Using Microsoft Windows XP System Restore Using the Drivers and Utilities CD K NOTE The Drivers and Utilities CD may be optional and may not ship with your computer If using Device Driver Rollback or System Restore does not resolve the problem then reinstall the driver from the Drivers and Utilities CD also known as the ResourceCD 1 Save and close any open files
117. one time only basis see Performing a One Time Boot The Boot Sequence page displays a general list of the bootable devices that may be installed in your computer including but not limited to the following Diskette Drive Modular bay HDD Internal HDD CD DVD CD RW drive During the boot routine the computer starts at the top of the list and scans each enabled device for the operating system start up files When the computer finds the files it stops searching and starts the operating system To control the boot devices select highlight a device by pressing the down arrow or up arrow key and then enable or disable the device or change its order in the list To enable or disable a device highlight the item and press the space bar Enabled items appear as white and display a small triangle to the left disabled items appear blue or dimmed without a triangle To reorder a device in the list highlight the device and then press lt u gt or lt d gt not case sensitive to move the highlighted device up or down Boot sequence changes take effect as soon as you save the changes and exit the system setup program Performing a One Time Boot You can set a one time only boot sequence without entering the system setup program You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive 1 Shut down the computer through the Start menu 2 If the computer is connected
118. oppy CD DVD or hard drive As a precaution back up the data files from your hard drive regularly battery A rechargeable internal power source used to operate portable computers when not connected to an AC adapter and an electrical outlet battery life span The length of time years during which a portable computer battery is able to be depleted and recharged battery operating time The length of time minutes or hours that a portable computer battery holds a charge while powering the computer BIOS basic input output system A program or utility that serves as an interface between the computer hardware and the operating system Unless you understand what effect these settings have on the computer do not change them Also referred to as system setup program bit The smallest unit of data interpreted by your computer Bluetooth wireless technology A wireless technology standard for short range 9 m 29 feet networking devices that allows for enabled devices to automatically recognize each other boot sequence Specifies the order of the devices from which the computer attempts to boot bootable CD A CD that you can use to start your computer In case your hard drive is damaged or your computer has a virus ensure that you always have a bootable CD or floppy disk available Your Drivers and Utilities or ResourceCD is a bootable CD bootable disk A disk that you can use to start your computer In case yo
119. or Intel Celeron M processor 32 KB internal up to 4 MB on die depending on your Intel Core processor and 1 MB for Celeron M processor 533 or 667 MHz L1 cache L2 cache External bus frequency System Information System chipset Data bus width DRAM bus width Processor address bus width PC Card CardBus controller O2Micro OZ711EZ1 PC Cards and 34 mm ExpressCards support for USB ExpressCards through adapter in CardBus slot PC Card connector one supports one Type or Type II card and one 34 mm ExpressCard with adapter NOTE You must use an adapter with the 34 mm ExpressCard before you insert the card into the PC Card connector Cards supported 3 3 V and 5 V PC Cards 1 5 V ExpressCards with adapter Data width maximum PCMCIA 16 bits CardBus 32 bits Maximum memory up to 4 GB for 945GM chipset and up to 2 GB for 940GML chipset Ports and Connectors Serial 9 pin connector 16550C compatible 16 byte buffer connector Video 15 hole connector Audio microphone miniconnector stereo headphones speakers miniconnector S video TV out 7 pin mini DIN connector optional adapter cable s with S video and composite video connectors USB four 4 pin USB 2 0 compliant connectors Infrared sensor sensor compatible with IrDA Standard 1 1 Fast IR and IrDA Standard 1 0 Slow IR Modem RJ 11 support
120. ork via wireless technology Specific network names and configuration details vary See Wireless Local Area Network WLAN for more information about how to prepare for connecting your computer to a WLAN Your wireless network card requires specific software and drivers for connecting to a network The software is already installed NOTE If the software is removed or corrupted follow the instructions in the user documentation for your wireless network card Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support dell com For information on the type of wireless network card that is installed in your computer see Checking Your Wireless Network Card Determining the Wireless Network Device Manager Depending on the software installed on your computer different wireless configuration utilities may manage your network devices Your wireless network card s configuration utility The Windows XP operating system To determine which wireless configuration utility is managing your wireless network card 1 Click Start Settings Control Panel 2 Double click Network Connections 3 Right click the Wireless Network Connection icon and then click View Available Wireless Networks If the Choose a wireless network window states Windows cannot configure this connection the wireless network card s configuration utility is managing the wireless network card
121. ou can either repeat the steps using a different restore point or you can undo the restoration Undoing the Last System Restore NOTICE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete 1 Click Start All Programs Accessories System Tools System Restore 2 Click Undo my last restoration Next Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard disk space available System Restore is automatically disabled To see if System Restore is enabled 1 Click Start gt Control Panel Performance and Maintenance System System Restore 2 Ensure that Turn off System Restore is unchecked Using the Operating System CD Before You Begin If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver first try using Windows XP Device Driver Rollback see Using Windows XP Device Driver Rollback If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new device driver see Using Microsoft Windows XP System Restore To reinstall Windows XP you need the following items Dell Operating System CD Dell Drivers and Utilities CD NOTE The Drivers and Utilities CD contains drivers
122. out a product Some help files are associated with a particular program such as Help in Microsoft Word Other help files function as stand alone reference sources Help files typically have a filename extension of hlp or chm hibernate mode A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer When you restart the computer the memory information that was saved to the hard drive is automatically restored HTML hypertext markup language A set of codes inserted into an Internet web page intended for display on an Internet browser HTTP hypertext transfer protocol A protocol for exchanging files between computers connected to the Internet Hz hertz A unit of frequency measurement that equals 1 cycle per second Computers and electronic devices are often measured in kilohertz kHz megahertz MHz gigahertz GHz or terahertz THz IC integrated circuit A semiconductor wafer or chip on which thousands or millions of tiny electronic components are fabricated for use in computer audio and video equipment IDE integrated device electronics An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive IEEE 1394 Institute of Electrical and Electronics Engineers Inc A high performance serial bus used to connect IEEE 1394 compatible devices such as digital cameras and DVD players
123. play known as dual independent display or extended desktop mode This mode allows you to use both screens independently and drag objects from one screen to the other effectively doubling the amount of viewable work space 1 Connect the external monitor TV or projector to the computer 2 Click Start Control Panel Display Settings K NOTE If you choose a resolution or color palette that is higher than the display supports the settings adjust automatically to the closest supported values For more information see your operating system documentation 3 Click the monitor 2 icon gt Extend my Windows desktop onto this monitor gt Apply 4 Change Screen resolution to the appropriate sizes for both displays and click Apply 5 If prompted to restart the computer click Apply the new color setting without restarting OK 6 If prompted click OK to resize your desktop 7 If prompted click Yes to keep the settings 8 Click OK to close the Display Properties window To disable dual independent display mode 1 Click Settings in the Display Properties window 2 Click the monitor 2 icon uncheck the Extend my Windows desktop onto this monitor option and click Apply If necessary press lt Fn gt lt F8 gt to bring the screen image back to the computer display Swapping Primary and Secondary Displays To swap your primary and secondary display designations for example to use your external monitor as your primary di
124. pport Website support euro dell com E mail fi_support dell com Technical Support Customer Care Switchboard Sales under 500 employees Fax Sales over 500 employees Fax Website support euro dell com Home and Small Business Technical Support for XPS Technical Support for all other Dell computers Customer Care Switchboard Switchboard calls from outside of France Sales Fax Fax calls from outside of France Corporate Technical Support Customer Care Switchboard Sales Fax Website support euro dell com E mail tech_support_central_europe dell com Technical Support for XPS Technical Support for all other Dell computers Home Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard Website support euro dell com Technical Support Gold Service Technical Support Switchboard 800 6132 0207 533 555 0207 533 538 0207 533 533 0207 533 540 0207 533 530 0207 533 533 0207 533 530 0825 387 129 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 40 01 0825 004 719 0825 338 339 01 55 94 71 00 01 55 94 71 00 0155 94 71 01 069 9792 7222 069 9792 7200 0180 5 224400 069 9792 7320 069 9792 7320 069 9792 7320 069 9792 7320 069 9792 7000 00800 44 1495 18 00800 44 14 00 83 2108129810 Country Code 30 Grenada
125. r If the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics see Dell Diagnostics Hard disk drive failure The hard drive does not respond to commands from the computer Shut down the computer remove the hard drive see Hard Drive and boot the computer from a CD Then shut down the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics see Dell Diagnostics Hard disk drive read failure The hard drive may be defective Shut down the computer remove the hard drive see Hard Drive and boot the computer from a CD Then shut down the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics see Dell Diagnostics Insert bootable media The operating system is trying to boot to a nonbootable CD Insert a bootable CD Invalid configuration information please run system setup program The system configuration information does not match the hardware configuration The message is most likely to occur after a memory module is installed Correct the appropriate options in the system setup program see System Setup Program Keyboard clock line failure For external keyboards check the cable connection Run the Keyboard Controller test in the Dell Diagnostics see Dell Diagnostics Keyboard
126. r Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions For instructions on using the support service see Support Service NOTE Some of the following services are not always available in all locations outside the continental U S Call your local Dell representative for information on availability Online Services You can access Dell Support at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information You can contact Dell electronically using the following addresses World Wide Web www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American countries www dell ca Canada only Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password Electronic Support Service mobile_support us dell com support us dell com apsupport dell com Asian Pacific countries only support jp dell com Japan only support euro dell com Europe only Electronic Quote Service apmarketing dell com Asian Pacific countries only sales_canada dell com Canada only AutoTech Service Dell s automated support service AutoT
127. r region Product I nformation If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call to speak to a sales specialist see the contact numbers for your region Returning Items for Warranty Repair or Credit Prepare all items being returned whether for repair or credit as follows 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box For the telephone number to call see the contact numbers for your region see Contacting Dell 2 Include a copy of the invoice and a letter describing the reason for the return 3 Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics 4 Include any accessories that belong with the item s being returned power cables software floppy disks guides and so on if the return is for credit 5 Pack the equipment to be returned in the original or equivalent packing materials You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C O D packages are not accepted Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Before You Call NOTE Have your Express Service Code rea
128. rdam International Access Code 00 Country Code 31 City Code 20 New Zealand International Access Code 00 Country Code 64 Nicaragua Norway Lysaker International Access Code 00 Country Code 47 Panama Peru Poland Warsaw International Access Code 011 Country Code 48 City Code 22 Portugal International Access Code 00 Country Code 351 Puerto Rico Customer Technical Support Sales Customer Service Main E mail la techsupport dell com General Support E mail la techsupport dell com General Support Website support euro dell com Technical Support for XPS Technical Support for all other Dell computers Technical Support Fax Home Small Business Customer Care Relational Customer Care Home Small Business Sales Relational Sales Home Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax Website support ap dell com E mail support ap dell com contactus Technical Support XPS General Support E mail la techsupport dell com General Support Website support euro dell com Technical Support for XPS Technical Support for all other Dell products Relational Customer Care Home Small Business Customer Care Switchboard Fax Switchboard E mail la techsupport dell com General Support E mail la techsupport dell com General Support Website support euro dell com E mail pl_support_tech dell com
129. re range Operating 0 to 35 C 32 to 95 F Storage 40 to 60 C 40 to 140 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Storage 1 30 GRMS Maximum shock measured with hard drive in operating status and a 2 ms half sine pulse for operating also measured with hard drive in head parked position and a 2 ms half sine pulse for storage Operating 142 G 70 inches sec Storage 163 G 80 inches sec Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Back to Contents Page Back to Contents Page Dell Latitude D520 User s Guide Click the links to the left for information on the features and operation of your computer For information on other documentation included with your computer see Finding Information K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A CAUTION A CAUTION indicates a potential for property damage personal injury or death For a complete list of abbreviations and acronyms see Glossary If you purchased a Dell n Series computer a
130. remains blank reinstall the memory modules see Memory Ensuring Sufficient Power for Your Computer Your computer is designed to use a 65 W or 90 W AC adapter However for optimum system performance you should always use a 90 W adapter Using less powerful AC adapters including the 65 W AC adapter will cause you to receive a WARNING message Docking Power Considerations Your computer supports use of a Dell D Port advanced port replicator Due to the extra power consumption when a computer is docked to a docking device normal computer operation is not possible on battery power alone Ensure that the AC adapter is connected to your computer when the computer is docked to a docking device Docking While the Computer Is Running If your computer is connected to the Dell D Port while the computer is running presence of the docking device is ignored until the AC adapter is connected to the computer AC Power Loss While the Computer Is Docked If your computer loses AC power while docked to the Dell D Port the computer immediately goes into low performance mode Printer Problems Fill out the Diagnostics Checklist see Diagnostics Checklist as you complete these checks A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide K NOTE If you need technical assistance for your printer contact the printer s manufacturer Ensure that the printer is turne
131. rflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire Bottom View e gt gt RO E 2 ee Ld e Mi 1 memory module modem WLAN Mini Card coin 2 battery bay latch 3 battery charge cell battery cover release gauge battery docking device eae slot De E a memory module modem WLAN Mini Card coin cell battery cover Covers the compartment that contains one memory module the modem the WLAN Mini Card and the coin cell battery For additional information see Adding and Replacing Parts battery bay latch release Releases the battery See Using a Battery for instructions battery charge gauge Provides information on the battery charge For more information see Using a Battery battery When a battery is installed you can use the computer without connecting the computer to an electrical outlet For more information see Using a Battery docking device slot Lets you attach your computer to a docking device See the documentation that came with your docking device for additional information NOTICE Your computer features Undock amp Go technology that allows you to undock your computer without going into standby mode Because the computer may not automatically go into standby mode when it is undocked be sure the settings in the Power Options control panel do not prohibit the computer from
132. rimary password Whenever you are prompted to enter the primary password you can enter the administrator password NOTICE If you disable the administrator password the primary password is also disabled NOTE The administrator password provides access to the computer but it does not provide access to the hard drive when a hard drive password is assigned If you forget the primary password and do not have an administrator password assigned or if you have both a primary and an administrator password assigned but forget them both contact your system administrator or contact Dell see Contacting Dell Using a Hard Drive Password The hard drive password helps protect the data on your hard drive from unauthorized access You can also assign a password for an external hard drive if one is being used that can be the same as or different from the password for the primary hard drive After assigning a hard drive password you must enter it each time you turn on the computer and each time you restore the computer to normal operation from standby mode If the hard drive password is enabled you must enter it each time you turn on the computer A message appears asking for the hard drive password To continue enter your password with no more than eight characters and press lt Enter gt If you do not enter a password within 2 minutes the computer returns to its previous operating state If you enter the wrong password a message tells you th
133. rized access to the computer while the computer is connected to the Internet The firewall is automatically enabled when you run the Network Setup Wizard When the firewall is enabled for a network connection the firewall icon appears with a red background in the Network Connections section of the Control Panel Note that enabling the Internet Connection Firewall does not reduce the need for virus checking software For more information see the Help and Support Center for the Microsoft Windows XP operating system To access the Help and Support Center see Windows Help and Support Center Back to Contents Page Back to Contents Page Adding and Replacing Parts Dell Latitude D520 User s Guide Before You Begin Hard Drive Media Bay Hinge Cover Keyboard Memory Wireless Cards Internal Card With Bluetooth Wireless Technology Coin Cell Battery Before You Begin This chapter provides procedures for removing and installing the components in your computer Unless otherwise noted each procedure assumes that the following conditions exist You have performed the steps in Turning Off Your Computer and Before Working Inside Your Computer You have read the safety information in your Dell Product Information Guide CAUTION Some of the parts described in this chapter may be replaceable by a certified service technician only and are not customer replaceable Recommended Tools The procedures in this d
134. ry and automatically updates the system configuration information To confirm the amount of memory installed in the computer click Start click Help and Support and then click Computer I nformation To install a memory module in DIMM B 1 Follow the procedures in Before You Begin 2 Turn the computer upside down loosen the captive screw on the memory module cover and then remove the cover l E captive screw l NOTICE To prevent damage to the memory module connector do not use tools to spread the memory module securing clips 3 If you are replacing a memory module remove the existing module a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up b Remove the module from the connector 1 securing clips 2 2 memory module NOTICE If you need to install memory modules in two connectors install a memory module in the connector labeled DIMMA before you install a module in the connector labeled DIMMB Insert memory modules at a 45 degree angle to prevent damage to the connector K NOTE K If the memory module is not installed properly the computer may not boot properly No error message indicates this failure 4 Ground yourself and install the new memory module a Align the notch in the module edge connector with the tab in the connector slot b Slide the module firmly into the slot at a
135. s Extended Cards Installing a PC Card or ExpressCard Removing a Card or Blank Card Types See Specifications for information on supported card types K NOTE A PC Card is not a bootable device The PC Card ExpressCard slot has one connector that supports a single Type or Type II card as well as an adapter for a 34 mm ExpressCard The PC Card ExpressCard slot supports CardBus technology and extended PC Cards Type of card refers to its thickness not its functionality 1 54 mm ExpressCard 2 34 mm ExpressCard supported not supported with your with an adapter supported with your computer computer Card Blanks Your computer shipped with a plastic blank installed in the card slots Blanks protect unused slots from dust and other particles Save the blank for use when no card is installed in the slot blanks from other computers may not fit your computer To remove the blank see Removing a Card or Blank Extended Cards An extended card for example a wireless network adapter is longer than a standard card and extends outside the computer Follow these precautions when using extended cards 1 Protect the exposed end of an installed card Striking the end of the card can damage the system board Always remove an extended card before you pack the computer in its carrying case Installing a PC Card or ExpressCard You can install a PC Card or 34 mm ExpressCard with an adapter in the co
136. s Modem Helper is not available on all computers Verify that the modem is communicating with Windows 1 Click Start Control Panel Printers and Other Hardware Phone and Modem Options Modems 2 Click the COM port for your modem Properties Diagnostics Query Modem to verify that the modem is communicating with Windows 3 Ifall commands receive responses the modem is operating properly Ensure that you are connected to the Internet Ensure that you have subscribed to an Internet provider With the Outlook Express e mail program open click File If Work Offline has a checkmark next to it click the checkmark to remove it and connect to the Internet For help contact your Internet service provider Scan the computer for spyware If you are experiencing slow computer performance you frequently receive pop up advertisements or you are having problems connecting to the Internet your computer might be infected with spyware Use an anti virus program that includes anti spyware protection your program may require an upgrade to scan the computer and remove spyware For more information go to support dell com and search for the keyword spyware Error Messages Fill out the Diagnostics Checklist see Diagnostics Checklist as you complete these checks A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide If the message is not listed see the documentation
137. s logo key and lt m gt Minimizes all open windows Windows logo key and Restores all minimized windows This key combination functions as a toggle to restore minimized windows following the use of lt Shift gt lt m gt the Windows logo key and lt m gt key combination Windows logo key and lt e gt Runs Windows Explorer Windows logo key and lt r gt Opens the Run dialog box Windows logo key and lt f gt Opens the Search Results dialog box Windows logo key and Opens the Search Results Computer dialog box if the computer is connected to a network lt Ctri gt lt f gt Windows logo key and Opens the System Properties dialog box lt Pause gt To adjust keyboard operation such as the character repeat rate open the Control Panel click Printers and Other Hardware and click Keyboard For information about the Control Panel access the Windows Help and Support Center see Windows Help and Support Center Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display Use the touch pad and touch pad buttons as you would use a mouse 1 touch pad 2 touch pad buttons 1 To move the cursor lightly slide your finger over the touch pad To select an object lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button To select and move or drag an object position the cursor on the obj
138. size format The process that prepares a drive or disk for file storage When a drive or disk is formatted the existing information on it is lost FSB front side bus The data path and physical interface between the processor and RAM FTP file transfer protocol A standard Internet protocol used to exchange files between computers connected to the Internet G G gravity A measurement of weight and force GB gigabyte A measurement of data storage that equals 1024 MB 1 073 741 824 bytes When used to refer to hard drive storage the term is often rounded to 1 000 000 000 bytes GHz gigahertz A measurement of frequency that equals one thousand million Hz or one thousand MHz The speeds for computer processors buses and interfaces are often measured in GHz graphics mode A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors Graphics modes can display an unlimited variety of shapes and fonts GUI graphical user interface Software that interacts with the user by means of menus windows and icons Most programs that operate on the Windows operating systems are GUls H hard drive A drive that reads and writes data on a hard disk The terms hard drive and hard disk are often used interchangeably heat sink A metal plate on some processors that helps dissipate heat help file A file that contains descriptive or instructional information ab
139. splay after docking 1 Click Start Control Panel Display Settings Advanced gt Displays See the documentation that came with your video card for additional information Back to Contents Page Back to Contents Page Finding Information Dell Latitude D520 User s Guide K NOTE Some features or media may be optional and may not ship with your computer Some features or media may not be available in certain countries K NOTE Additional information may ship with your computer What Are You Looking For Find It Here A diagnostic program for my computer Drivers and Utilities CD also known as ResourceCD Drivers for my computer My device documentation Notebook System Software NSS Documentation and drivers are already installed on your computer You can use the CD to reinstall drivers see Reinstalling Drivers and Utilities run the Dell Diagnostics see Dell Diagnostics or access your documentation Readme files may be included on your CD to provide last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users NOTE Drivers and documentation updates can be found at support dell com NOTE The Drivers and Utilities CD may be optional and may not ship with your computer How to set up my computer Quick Reference Guide Basic troubleshooting information How to run the Dell Diagnostics How to remove and install parts
140. splay at the same time a In the new window click Intel R Dual Display Clone and ensure that one of the devices listed is a TV b Click Device Settings c Inthe new window ensure that the display resolution settings are correct 9 Click Apply to view the new settings 10 Click OK to confirm the settings change 11 Click Yes to keep the new settings 12 Click OK Back to Contents Page Back to Contents Page Setting Up a Network Dell Latitude D520 User s Guide Physically Connecting to a Network or Broadband Modem Network Setup Wizard Wireless Local Area Network WLAN Mobile Broadband or Wireless Wide Area Network WWAN Internet Connection Firewall Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network that is not wireless the computer must have a network adapter installed and a network cable connected to it To connect a network cable 1 Connect the network cable to the network adapter connector on the back of your computer K NOTE Insert the cable connector until it clicks into place and then gently pull the cable to ensure that it is securely attached 2 Connect the other end of the network cable to a network connection device or a network wall connector K NOTE Do not use a network cable with a telephone wall connector Network Setup Wizard The Microsoft Windows XP operating system provides a Network Setup Wizard
141. ss lt Fn gt lt F2 gt to disable it If the wireless networking function is turned off press lt Fn gt lt F2 gt to enable it Wireless Disabled Press lt Fn gt lt F2 gt or right click the iall icon to verify that your wireless network ExpressCard is enabled Searching The Dell Mobile Broadband Card Utility has not yet located a Mobile Broadband network If the searching state persists ensure that the signal strength is adequate I No service The Dell Mobile Broadband Card Utility did not locate a Mobile Broadband network Ensure that the signal strength is adequate Restart the Dell wireless utility or contact your Mobile Broadband network provider I Check your WWAN service Contact your Mobile Broadband network service provider to verify coverage plan and supported services Activate your Mobile Broadband card Before you connect to the Internet you must activate the Mobile Broadband service through your cellular service provider For instructions and for additional information about using the Dell Mobile Broadband Card Utility see the user s guide available through the Windows Help and Support Center To access the Help and Support Center see Windows Help and Support Center The user s guide is also available on the Dell Support website at support dell com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer PC Card or ExpressCard Problems A CAUTION Before you begi
142. t Information Guide NOTICE To prevent data loss turn off your computer before removing the hard drive Do not remove the hard drive while the computer is turned on in standby mode or in hibernate mode NOTICE Hard drives are extremely fragile even a slight bump can damage the drive K NOTE Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell K NOTE If you are installing a hard drive from a source other than Dell you need to install an operating system see Restoring Your Operating System and drivers see Drivers on the new hard drive To replace the hard drive in the hard drive bay 1 Follow the procedures in Before You Begin 2 Turn the computer upside down and remove the two screws that secure the hard drive carrier to the chassis NOTICE When the hard drive is not in the computer store it in protective antistatic packaging See Protecting Against Electrostatic Discharge in the Product Information Guide 3 Slide the hard drive carrier out of the computer 4 Remove the new drive from its packaging Save the original packaging for storing or shipping the hard drive NOTICE Use firm and even pressure to slide the drive into place If you use excessive force you may damage the connector 5 Slide the new hard drive into the bay and into the connector until it is fully seated 6 Replace the screws 7 Install the operating system for
143. t a cable pull on its connector or on its pull tab not on the cable itself Some cables have a connector with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTICE To prevent damage to the computer perform the following steps before you begin working inside the computer 1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched 2 Turn off your computer see Turning Off Your Computer NOTICE To disconnect a network cable first unplug the cable from your computer and then unplug it from the network wall connector 3 Disconnect any telephone or network cables from the computer 4 Disconnect your computer and all attached devices from their electrical outlets NOTICE To prevent damage to the system board remove the main battery before you service the computer 5 Remove the battery see Replacing the Battery 6 Press the power button to ground the system board Hard Drive A CAUTI ON If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive A CAUTI ON Before you begin any of the procedures in this section follow the safety instructions in the Produc
144. t accompanied your card if you purchased it separately from your computer To access the Help and Support Center see Windows Help and Support Center Connecting to a Mobile Broadband Network K NOTE These instructions apply only to Mobile Broadband ExpressCards or Mini Cards They do not apply to internal cards with Bluetooth wireless technology or WLAN Mini Cards K NOTE Before you connect to the Internet you must activate Mobile Broadband service through your cellular service provider For instructions and for additional information about using the Dell Mobile Broadband Card Utility see the user s guide available through the Windows Help and Support Center To access the Help and Support Center see Windows Help and Support Center The user s guide is also available on the Dell Support website at support dell com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer Use the Dell Mobile Broadband Card Utility to establish and manage a Mobile Broadband network connection to the Internet gt 1 Click the Dell Mobile Broadband Card Utility icon Eai in the Windows taskbar to run the utility 2 Click Connect K NOTE The Connect button changes to the Disconnect button 3 Follow the instructions on the screen to manage the network connection with the utility I nternet Connection Firewall The Internet Connection Firewall provides basic protection from unautho
145. t device ensure that it will work with the security cable slot on your computer Passwords K NOTE Passwords are disabled when you receive your computer A primary password an administrator password and a hard drive password all prevent unauthorized access to your computer in different ways The following table identifies types and features of passwords available on your computer Type of Password Protects the computer from unauthorized access Primary System Gives system administrators or service technicians access to computers for repair or reconfiguration the Allows you to restrict access to system setup in the same way a primary password restricts access to the computer Administrator Can be used instead of the primary password Helps protect the data on your hard drive or external hard drive if one is being used from unauthorized access Hard drive GZ NOTE Some hard drives do not support hard drive passwords NOTICE Passwords provide a high level of security for data in your computer or hard drive However they are not foolproof If you require more security obtain and use additional forms of protection such as smart cards data encryption programs or PC Cards with encryption features If you forget any of your passwords contact your system administrator or contact Dell see Contacting Dell For your protection Dell support staff will ask you for proof of your identity to ensure t
146. t of data that equals 1024 bytes but is often referred to as 1000 bytes key combination A command requiring you to press multiple keys at the same time kHz kilohertz A measurement of frequency that equals 1000 Hz L LAN local area network A computer network covering a small area A LAN usually is confined to a building or a few nearby buildings A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network WAN LCD liquid crystal display The technology used by portable computer and flat panel displays LED light emitting diode An electronic component that emits light to indicate the status of the computer local bus A data bus that provides a fast throughput for devices to the processor LPT line print terminal The designation for a parallel connection to a printer or other parallel device M Mb megabit A measurement of memory chip capacity that equals 1024 Kb Mbps megabits per second One million bits per second This measurement is typically used for transmission speeds for networks and modems MB megabyte A measurement of data storage that equals 1 048 576 bytes 1 MB equals 1024 KB When used to refer to hard drive storage the term is often rounded to 1 000 000 bytes MB sec megabytes per second One million bytes per second This measurement is typically used for data transfer ratings memor
147. tall the program Click Start Control Panel Add or Remove Programs Select the program you want to remove Click Remove or Change Remove and follow the prompts on the screen See the program documentation for installation instructions Nor Sector not found The operating system cannot locate a sector on the hard drive You may have a defective sector or corrupted FAT on the hard drive Run the Windows error checking utility to check the file structure on the hard drive See the Help and Support Center for instructions To access the Help and Support Center see Windows Help and Support Center If a large number of sectors are defective back up the data if possible and then reformat the hard drive Seek error The operating system cannot find a specific track on the hard drive Shutdown failure A chip on the system board may be malfunctioning Run the System Set tests in the Dell Diagnostics see Dell Diagnostics Time of day clock lost power System configuration settings are corrupted Connect your computer to an electrical outlet to charge the battery If the problem persists try to restore the data by entering the system setup program Then immediately exit the program If the message reappears contact Dell see Contacting Dell Time of day clock stopped The reserve battery that supports the system configuration settings may require recharging Connect your computer to an electrical outlet to charge the battery If
148. tem board in some computers where you insert an expansion card connecting it to the system bus ExpressCard A removable I O card adhering to the PCMCIA standard Modems and network adapters are common types of ExpressCards ExpressCards support both the PCI Express and USB 2 0 standard Express Service Code A numeric code located on a sticker on your Dell computer Use the Express Service Code when contacting Dell for assistance Express Service Code service may not be available in some countries extended display mode A display setting that allows you to use a second monitor as an extension of your display Also referred to as dual display mode extended PC Card A PC Card that extends beyond the edge of the PC Card slot when installed F Fahrenheit A temperature measurement scale where 32 is the freezing point and 212 is the boiling point of water FCC Federal Communications Commission A U S agency responsible for enforcing communications related regulations that state how much radiation computers and other electronic equipment can emit floppy An electromagnetic form of storage media Also known as a floppy diskette or a floppy disk floppy drive A disk drive that can read and write to floppy disks folder A term used to describe space on a disk or drive where files are organized and grouped Files in a folder can be viewed and ordered in various ways such as alphabetically by date and by
149. tents Page Glossary Dell Latitude D520 User s Guide Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer A AC alternating current The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet ACPI advanced configuration and power interface A power management specification that enables Microsoft Windows operating systems to put a computer in standby or hibernate mode to conserve the amount of electrical power allocated to each device attached to the computer AGP accelerated graphics port A dedicated graphics port that allows system memory to be used for video related tasks AGP delivers a smooth true color video image because of the faster interface between the video circuitry and the computer memory ALS ambient light sensor antivirus software A program designed to identify quarantine and or delete viruses from your computer APR advanced port replicator A docking device that allows you to conveniently use an external monitor keyboard mouse and other devices with your portable computer ASF alert standards format A standard to define a mechanism for reporting hardware and software alerts to a management console ASF is designed to be platform and operating system independent backup A copy of a program or data file on a fl
150. ter This support provides real time health scans of your computing environment software updates and relevant self support information Access the Dell Support Utility from the icon in the taskbar For more information see Dell Support Utility How to use Windows XP How to work with programs and files How to personalize my desktop How to reinstall my operating system Windows Help and Support Center 1 Click the Start button and click Help and Support 2 Type a word or phrase that describes your problem and click the arrow icon 3 Click the topic that describes your problem 4 Follow the instructions on the screen Dell QuickSet Help To view Dell QuickSet Help right click the G icon in the Microsoft Windows taskbar For more information on Dell QuickSet see Dell QuickSet Operating System CD NOTE The Operating System CD may be optional and may not ship with your computer The operating system is already installed on your computer To reinstall your operating system use the Operating System CD See Restoring Your Operating System After you reinstall your operating system use the Drivers and Utilities CD ResourceCD to reinstall drivers for the devices that came with your computer Your operating system product key label is located on your computer NOTE The color of your CD varies based on the operating system you ordered Back to Contents Page Back to Con
151. ter and a Broadband Modem 1 Contact your Internet service provider ISP to obtain specific information about the connection requirements for your broadband modem 2 Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection see Physically Connecting to a Network or Broadband Modem 3 Install any software required for your wireless router Your wireless router may have been shipped with an installation CD Such CDs usually contain installation and troubleshooting information Install the required software according to the manufacturer s instructions 4 Shut down your computer and any other wireless enabled computers in the vicinity through the Start menu 5 Disconnect your broadband modem power cable from the electrical outlet 6 Disconnect the network cable from the computer and the modem NOTE Wait for a minimum of 5 minutes after disconnecting your broadband modem before you continue with the network setup 7 Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router 8 Insert a network cable into the network RJ 45 connector on the unpowered broadband modem 9 Connect the other end of the network cable into the Internet network RJ 45 connector on the unpowered wireless router 10 Ensure that no network or USB cables other than the network cable connecting the modem and the wireless router
152. the problem persists contact Dell see Contacting Dell Time of day not set please run the System Setup program The time or date stored in the system setup program does not match the system clock Correct the settings for the Date and Time options see System Setup Program Timer chip counter 2 failed A chip on the system board may be malfunctioning Run the System Set tests in the Dell Diagnostics see Dell Diagnostics Unexpected interrupt in protected mode The keyboard controller may be malfunctioning or a memory module may be loose Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics see Dell Diagnostics x is not accessible The device is not ready Insert a disk into the drive and try again Warning Battery is critically low The battery is running out of charge Replace the battery or connect the computer to an electrical outlet Otherwise activate hibernate mode or shut down the computer IEEE 1394 Device Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Ensure that the I EEE 1394 device is recognized by Windows Click Start Control Panel Printers and Other Hardware If your IEEE 1394 device is listed Windows recognizes the device If you have problems with an I EEE 1394 device If the device was provided by Dell contact Dell see Contacting Dell If the device was pro
153. tics If you experience a problem with your computer perform the checks in Lockups and Software Problems and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print these procedures before you begin NOTICE The Dell Diagnostics works only on Dell computers K NOTE The Drivers and Utilities CD is optional and may not ship with your computer Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities CD also known as the ResourceCD Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image contact Dell see Contacting Dell 1 Shut down the computer 2 Ifthe computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 3 Connect the computer to an electrical outlet 4 The Dell Diagnostics can be invoked in one of two ways Turn on the computer When the DELL logo appears press lt F12 gt immediately Select Diagnostics from the boot menu and press lt Enter gt NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again Press and hold the lt Fn gt key while powering the computer on
154. tion for minimum memory requirements If necessary install additional memory see Memory Reseat the memory modules to ensure that your computer is successfully communicating with the memory see Memory Run the Dell Diagnostics see Dell Diagnostics If you experience other memory problems 1 Reseat the memory modules see Memory to ensure that your computer is successfully communicating with the memory Ensure that you are following the memory installation guidelines see Memory 1 Run the Dell Diagnostics see Dell Diagnostics Network Problems Fill out the Diagnostics Checklist as you complete these checks A CAUTI ON Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide General Check the network cable connector Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network connector Check the network lights on the network connector No light indicates that no network communication exists Replace the network cable Restart the computer and log on to the network again Check your network settings Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning Mobile Broadband Network NOTE The Dell Mobile Broadband Card Utility user s guide is located under Help and Support You can als
155. tion from the current settings the image may appear blurry or text may be hard to read Before you change display settings note the current settings for future reference Before you change any of the default display settings make a note of the default settings for future reference K NOTE Use only the Dell installed video drivers which are designed to offer the best performance with your Dell installed operating system If you choose a resolution or color palette that is higher than the display supports the settings adjust automatically to the closest supported values 1 Click Start gt Control Panel Display Settings 2 Try different settings for Color quality and Screen resolution K NOTE As the resolution increases icons and text appear smaller on the screen If the video resolution setting is higher than that supported by the display the computer enters pan mode In pan mode the entire screen cannot be displayed at one time For example the taskbar that usually appears at the bottom of the desktop may no longer be visible To view the rest of the screen use the touch pad to pan up down left and right NOTICE You can damage an external monitor by using an unsupported refresh rate Before adjusting the refresh rate on an external monitor see the user s guide for the monitor Dual I ndependent Display Mode You can attach an external monitor or projector to your computer and use it as an extension of your dis
156. u insert the card 2 Slide the adapter into the card slot until the adapter is completely seated in its connector If you encounter too much resistance do not force the adapter Check the ExpressCard and adapter orientation and try again The computer recognizes most cards and automatically loads the appropriate device driver If the configuration program tells you to load the manufacturer s drivers use the floppy disk or CD that came with the card Removing a Card or Blank A CAUTION Before you begin any of the procedures in this section follow the safety instructions in your Product Information Guide Ea NOTICE Click the icon in the taskbar to select a card and stop it from functioning before you remove it from the computer If you do not stop the card in the configuration utility you could lose data Do not attempt to eject a card by pulling its cable if one is attached Press the latch and remove the card or blank For some latches you must press the latch twice once to pop the latch out and then a second time to pop the card out Back to Contents Page Back to Contents Page Using the Display Dell Latitude D520 User s Guide Adjusting Brightness Switching the Video Image Setting Display Resolution and Refresh Rate Dual Independent Display Mode Swapping Primary and Secondary Displays Adjusting Brightness When a Dell computer is running on battery power you can co
157. ur hard drive is damaged or your computer has a virus ensure that you always have a bootable CD or floppy disk available bps bits per second The standard unit for measuring data transmission speed BTU British thermal unit A measurement of heat output bus A communication pathway between the components in your computer bus speed The speed given in MHz that indicates how fast a bus can transfer information byte The basic data unit used by your computer A byte is usually equal to 8 bits Cc C Celsius A temperature measurement scale where 0 is the freezing point and 100 is the boiling point of water cache A special high speed storage mechanism which can be either a reserved section of main memory or an independent high speed storage device The cache enhances the efficiency of many processor operations L1 cache Primary cache stored inside the processor L2 cache Secondary cache which can either be external to the processor or incorporated into the processor architecture carnet An international customs document that facilitates temporary imports into foreign countries Also known as a merchandise passport CD compact disc An optical form of storage media typically used for audio and software programs CD drive A drive that uses optical technology to read data from CDs CD player The software used to play music CDs The CD player displays a window with buttons th
158. ve any other external cables from the computer A CAUTION Using an incompatible battery may increase the risk of fire or explosion Replace the battery only with a compatible battery purchased from Dell The battery is designed to work with your Dell computer Do not use a battery from other computers with your computer NOTICE You must remove all external cables from the computer to avoid possible connector damage For information about replacing the second battery which is located in the media bay see Using Multimedia To remove the battery 1 If the computer is connected to a docking device docked undock it See the documentation that came with your docking device for instructions 2 Ensure that the computer is turned off 3 Slide the battery bay latch release on the bottom of the computer until the release clicks 4 Using the tab on the battery lift the battery out of the computer 1 2 2 2 gt battery bay latch release To replace the battery place the battery in the bay and press down until the battery bay latch release clicks Storing a Battery Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully before you use it see Charging the Battery Back to Contents Page Back to Contents Page Using Cards Dell Latitude D520 User s Guide Card Types Card Blank
159. vided by a different manufacturer contact that manufacturer Ensure that the I EEE 1394 device is properly inserted into the connector Keyboard Problems A CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Fill out the Diagnostics Checklist see Diagnostics Checklist as you perform the various checks 74 NOTE Use the integrated keyboard when running the Dell Diagnostics or the system setup program When you attach an external keyboard the integrated keyboard remains fully functional External Keyboard problems K NOTE When you attach an external keyboard the integrated keyboard remains fully functional Check the keyboard cable Shut down the computer Disconnect the keyboard cable and check it for damage and firmly reconnect the cable If you are using a keyboard extension cable disconnect it and connect the keyboard directly to the computer Check the external keyboard Shut down the computer wait 1 minute and turn it on again Verify that the numbers capitals and scroll lock lights on the keyboard blink during the boot routine From the Windows desktop click Start All Programs Accessories Notepad Type some characters on the external keyboard and verify that they appear on the display a a If you cannot verify these steps you may have a defective external keyboard To verify that the problem is with the external keyboard
160. ving cream colognes perfumes or food NOTICE If the computer has been exposed to extreme temperatures allow it to acclimate to room temperature for 1 hour before turning it on Protect the computer the batteries and the hard drive from hazards such as extreme temperatures and overexposure to sunlight dirt dust or liquids Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment Travel Tips NOTICE Do not move the computer while using the optical drive to prevent loss of data NOTICE Do not check the computer as baggage 1 Consider changing your power management options to maximize battery operating time see Configuring Power Management Settings If you are traveling internationally carry proof of ownership or of your right to use the computer if it is company owned to speed your passage through customs Investigate the customs regulations of the countries you plan to visit and consider acquiring an international carnet also known as a merchandise passport from your government Find out what type of electrical outlets are used in the countries you will visit and have appropriate power adapters Check with your credit card company for information about the kinds of emergency travel assistance it offers to users of portable computers Traveling by Air NOTICE Do not walk the computer through a metal detector Send the computer through an
161. with the compressed air product Never touch the lens in the drive If you notice problems such as skipping with the playback quality of your CDs or DVDs try cleaning the discs 1 Hold the disc by its outer edge You can also touch the inside edge of the center hole NOTI CE To avoid damaging the surface do not wipe in a circular motion around the disc With a soft lint free cloth gently wipe the bottom of the disc the unlabeled side in a straight line from the center to the outer edge of the disc For stubborn dirt try using water or a diluted solution of water and mild soap You can also purchase commercial products that clean discs and provide some protection from dust fingerprints and scratches Cleaning products for CDs are also safe to use on DVDs Macrovision Product Notice This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited FCC Notice U S Only FCC Class B This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause interference with radio and television reception This equipment has been tested
162. with your computer See Finding Information S video TV out connector Connects your computer to a TV For more information see Connecting Your Computer to a TV or Audio Device serial connector Connects serial devices such as a mouse or handheld device video connector Connects an external monitor For more information see Using the Display AC adapter connector Attach an AC adapter to the computer The AC adapter converts AC power to the DC power required by the computer You can connect the AC adapter with your computer turned either on or off A CAUTION The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to avoid damaging the cable air vents The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating K NOTE The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer CAUTI ON Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low ai
163. ww dell com support dell com support premiersupport dell com support for educational government healthcare and medium large business customers including Premier Platinum and Gold customers For specific web addresses for your country find the appropriate country section in the table below K NOTE Toll free numbers are for use within the country for which they are listed NOTE In certain countries support specific to Dell XPS portable computers is available at a separate telephone number listed for participating countries If you do not see a telephone number listed that is specific for XPS portable computers you may contact Dell through the support number listed and your call will be routed appropriately When you need to contact Dell use the electronic addresses telephone numbers and codes provided in the following table If you need assistance in determining which codes to use contact a local or an international operator Area Codes Country City Department Name or Service Area Local Numbers and International Access Code Website and E Mail Address Toll Free Numbers Country Code City Code Website www dell com ai Anguilla E mail la techsupport dell com General Support toll free 800 335 0031 Website www dell com ag Antigua and Barbuda E mail la techsupport dell com General Support 1 800 805 5924 Technical Support Dell Dimension Dell Inspiron Dell OptiPlex Dell 0800 105 Ao
164. y A temporary data storage area inside your computer Because the data in memory is not permanent it is recommended that you frequently save your files while you are working on them and always save your files before you shut down the computer Your computer can contain several different forms of memory such as RAM ROM and video memory Frequently the word memory is used as a synonym for RAM memory address A specific location where data is temporarily stored in RAM memory mapping The process by which the computer assigns memory addresses to physical locations at start up Devices and software can then identify information that the processor can access memory module A small circuit board containing memory chips which connects to the system board MHz megahertz A measure of frequency that equals 1 million cycles per second The speeds for computer processors buses and interfaces are often measured in MHz Mobile Broadband network A wireless high speed data network using cellular technology and covering a much larger geographic area than WLAN Also known as WWAN modem A device that allows your computer to communicate with other computers over analog telephone lines Three types of modems include external PC Card and internal You typically use your modem to connect to the Internet and exchange e mail media bay A bay that supports devices such as optical drives a second battery or a Dell TravelLite
165. y seated Reinstall the memory modules see Memory and if necessary replace them Memory odd even logic failure at address read value expecting value A memory module may be faulty or improperly seated Reinstall the memory modules see Memory and if necessary replace them Memory write read failure at address read value expecting value A memory module may be faulty or improperly seated Reinstall the memory modules see Memory and if necessary replace them No boot device available The computer cannot find the hard drive If the hard drive is your boot device ensure that the drive is installed properly seated and partitioned as a boot device No boot sector on hard drive The operating system may be corrupted Contact Dell see Contacting Dell No timer tick interrupt A chip on the system board may be malfunctioning Run the System Set tests in the Dell Diagnostics see Dell Diagnostics Not enough memory or resources Exit some programs and try again You have too many programs open Close all windows and open the program that you want to use Operating system not found Reinstall the hard drive see Hard Drive If the problem persists contact Dell see Contacting Dell Optional ROM bad checksum The optional ROM apparently failed Contact Dell see Contacting Dell A required DLL file was not found The program that you are trying to open is missing an essential file Remove and then reins
166. ystem setup settings Certain changes might make your computer work incorrectly Viewing the System Setup Screens 1 Turn on or restart your computer 2 When the DELL logo appears press lt F2 gt immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again System Setup Screens K NOTE For information about a specific item on a system setup screen highlight the item and see the Help area on the screen In the system setup program primary categories of settings are listed on the left To view the types of settings in a category highlight the category and press lt Enter gt When you highlight a setting type the right side of the screen displays the value for that setting type You can change settings that appear as white type on the screen Values that you cannot change because they are determined by the computer appear less bright System setup key functions are listed across the bottom of the screen Commonly Used Settings Certain settings require that you reboot the computer for new settings to take effect Changing the Boot Sequence The boot sequence tells the computer where to look to find the software needed to start the operating system You can control the boot sequence and enable disable devices using the Boot Sequence page which is located in the System category K NOTE To change the boot sequence on a

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