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Dell Inspiron J5MFN User's Manual

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1. 46 Touch Pad 24 Hardware Troubleshooter 47 Media 18 28 Dell Diagnostics 47 Contents Restoring Your Operating System 51 System Restore 52 Dell Factory Image Restore 53 Operating System Reinstallation 54 Getting 56 Technical Support and Customer DEVICE nee bared qs 57 57 Online Services 58 Automated Order Status Service 59 Product Information 59 Returning Items for Repair Under Warranty for Credit 60 Before You 61 Contacting Dell eil rns 63 Finding More Information and Res llCes 42524 eed 64 Specifications 66 O 76 Macrovision Product Notice 76 Indox dears 77 Setting Up Your Inspiron Laptop This section provides information about setting up your Inspiron laptop Before Setting Up Your Computer When positioning your computer ensure that you allow easy access to a power source adequate ventilation and a level surface to place your computer Restricting airflow around your Inspiron laptop may cause it to overheat To prevent overheating ensure that you leave at least 10 2
2. DETAL T bus A1 TT ToT Setting Up Your Inspiron Laptop Set Up Windows Vista Your Dell computer is preconfigured with Windows Vista To set up Windows Vista for the first time follow the instructions on the screen These steps are mandatory and may take up to 15 minutes to complete The Windows Vista set up screens will take you through several procedures including accepting license agreements setting preferences and setting up an Internet connection ZN CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system Setting Up Your Inspiron Laptop Enable or Disable Wireless Optional I III T ATI TET tT titty ty H Setting Up Your Inspiron Laptop To enable wireless 1 Ensure that your computer is turned on 2 Press the wireless key on the keyboard A confirmation of your selection appears on the screen Wireless disabled To disable wireless Wireless enabled Press the wireless key p on the keyboard again to turn off all radios K NOTE The wireless key allows you to quickly turn all of your wireless radios Bluetooth and WiFi off such as when you are asked to disable all wireless radios on an airplane flight 11
3. Starting Dell Diagnostics From the Drivers and Utilities Disc 1 Insert the Drivers and Utilities disc 2 Shut down and restart the computer When the DELL logo appears press lt F12 gt immediately K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 49 Using Support Tools 3 When the boot device list appears highlight CD DVD CD RW and press lt Enter gt 4 Select the Boot from CD ROM option from the menu that appears and press lt Enter gt 5 Type 1 to start the CD menu and press lt Enter gt to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 Select the test you want to run 8 If you encounter a problem during a test a message with the error code and a description of the problem will appear on your screen Write down the error code and problem description and see Contacting Dell on page 63 50 K NOTE The Service Tag for your computer is located at the top of each test screen If you contact Dell technical support will ask for your Service Tag 9 When the tests complete clo
4. hibernate mode If the power light is solid white and the computer is not responding The computer is either turned off in hibernate state or the display may not be responding Reseat the AC adapter into both the power connector on the computer and the electrical outlet Press the power button The computer resumes normal operation if it is off or in hibernate mode e f the AC adapter is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Also temporarily bypass power protection devices power strips and power extension cables to verify that the computer turns on properly f the display is not be responding press the power button until the computer turns off and then turn it back on If the problem persists contact Dell see Contacting Dell on page 63 40 If the power light is breathing white and the computer is not responding The computer is in standby mode or the display may not be responding Press a key on the keyboard move the connected mouse or a finger on the touch pad or press the power button to resume normal operation e f the display is not be responding press the power button until the computer turns off and then turn it back on If the problem persists contact Dell see Contacting Dell on page 63 If the power light is solid amber and the computer is not responding The computer is on
5. NOTE Drivers and documentation updates can be found on the Dell Support website at support dell com manuals the Dell Technology Guide installed on your hard drive or on the Dell Support website at support dell com manuals the Service Manual on the Dell Support website at support dell com manuals K NOTE In some countries opening and replacing parts of your computer may void your warranty Check your warranty and return policies before working inside your computer If you need to find safety best practices information for your computer review Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information and End User License Agreement find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last minute updates about technical changes to your computer or advanced technical reference material for technicians or experienced users Finding More Information and Resources See the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www dell com regulatory_compliance the back or bottom of your compute
6. Setting Up Your Inspiron Laptop Connect to the Internet Optional To connect to the Internet you need an external modem or network connection and an Internet service provider ISP If an external USB modem or WLAN adapter is not a part of your original order you can purchase one from the Dell website at www dell com Setting Up a Wired Connection f you are using a dial up connection connect the telephone line to the external USB modem optional and to the telephone wall connector before you set up your Internet connection If you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions 12 Setting Up a Wireless Connection Before you can use your wireless Internet connection you need to connect to your wireless router 1 Ensure that wireless is enabled on your computer see Enable or Disable Wireless on page 10 2 Save and close any open files and exit any open programs 3 Click Start Connect To 4 Follow the instructions on the screen to complete the setup Setting Up Your Internet Connection ISPs Internet Service Providers and ISP offerings vary by country Contact your ISP for offerings available in your country If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again l
7. Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited 76 Index A AC adapter size and weight 73 airflow allowing 5 backups creating 36 C calling Dell 61 CDs playing and creating 34 chipset 68 computer capabilities 34 computer setting up 5 conserving energy 35 Contacting Dell online 63 customer service 57 customizing your desktop 34 your energy settings 35 damage avoiding 5 data backing up 36 DellConnect 57 Dell Diagnostics 47 Dell Factory Image Restore 53 Dell Support Center 45 Dell Support website 65 Dell Technology Guide for further information 64 77 Index Diagnostic Checklist 62 drivers and downloads 65 DVDs playing and creating 34 E email addresses for technical support 58 energy conserving 35 expansion bus 68 F finding more information 64 FTP login anonymous 58 H hardware problems diagnosing 47 Hardware Troubleshooter 47 78 help getting assistance and support 56 Internet connection 12 ISP Internet Service Provider
8. in standby mode with low battery or the display may not be responding Connect the AC adapter to power the computer and charge the battery Solving Problems Move the connected mouse or a finger on the touch pad to resume normal operation e If the display is not be responding press the power button until the computer turns off and then turn it back on If the problem persists contact Dell see Contacting Dell on page 63 If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interference are Power keyboard and mouse extension cables Too many devices connected to a power strip Multiple power strips connected to the same electrical outlet 41 Solving Problems Memory Problems If you receive an insufficient memory message e Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional memory see the Service Manual on the Dell Support website at support dell com manuals Reseat the memory modules see the Service Manual on the Dell Support website at support dell com manuals to ensure that your computer is successfully communicating with the memory 42 If you experience other memory problems En
9. 2 In the Function Key Row select Function Key or Multimedia Key Multimedia Key First Multimedia Key This is the default option Press any multimedia key to perform the associated action For function key press lt Fn gt the required function key Function Key First Function Key Press any function key to perform the associated action For multimedia key press lt Fn gt the required multimedia key K NOTE Function Key First Function Key is the default option in MS DOS and POST K NOTE Multimedia Key First Multimedia Key option is active only in the operating system 26 Using Your Inspiron Laptop 4 44 PS F9 F10 F11 F12 gt il Play or pause Decrease the volume level Play the next track or chapter Ed Mute the sound Increase the volume level 2 Eject the disc from the optical drive 144 Play the previous track or chapter 27 Using Your Inspiron Laptop Using the Optical Drive CAUTION Do not press down on the disc tray when you open or close it Keep the tray closed when you are not using the drive A CAUTION Do not move the computer while playing the disc This optical drive plays or records CDs and DVDs Ensure that the side with print or writing is facing upward when placing discs on the optical drive tray 1 Press the eject button on the optical drive 2 Pull out the optical drive tray 3 Place the disc label side up in th
10. Problems on page 43 and run the Dell Diagnostics before you contact Dell for technical assistance K NOTE Dell Diagnostics works only on Dell computers K NOTE The Drivers and Utilities disc is optional and may not ship with your computer Ensure that the device that you want to test displays in the System Setup utility and is active Press lt F2 gt during POST Power On Self Test to enter the System Setup BIOS utility Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc 47 Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive K NOTE If your computer cannot display a screen image contact Dell see Contacting Dell on page 63 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Turn on or restart your computer 3 When the DELL logo appears press lt F12 gt immediately Select Diagnostics from the boot menu and press lt Enter gt This will invoke the Pre Boot System Assessment PSA in some computers K NOTE If you wait too long and the operating 48 system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE If you see a message stating that diagnostics utility partition has been found run
11. and that the E NOTE If the message you received is not drive is installed properly and partitioned as listed in the following examples see the a boot device documentation for either the operating system or the program that was running when the message appeared Alternatively you could see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals or see Contacting Dell on page 63 for assistance timer tick interrupt A chip on the system board might be malfunctioning or motherboard failure see Contacting Dell on page 63 for assistance Enter system setup and ensure that the boot sequence information is correct see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals 46 Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshooter 1 Click Start gt Help and Support 2 Type hardware troubleshooter in the search field and press lt Enter gt to start the search 3 In the search results select the option that best describes the problem and follow the remaining troubleshooting steps Using Support Tools Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software
12. cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on AN WARNING Do not block push objects into or allow dust to accumulate in the air vents Do not store your Dell computer in a low airflow environment such as a closed briefcase while it is powered on Restricting the airflow can damage the computer or cause a fire The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer CAUTION Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector WARNING The AC adapter works with electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer Setting Up Your Inspiron Laptop Connect the Network Cable Optional To use a wired network connection connect the network cable Setting Up Your Inspiron Laptop Press the Power Button J I J
13. consumed by your computer over its lifetime High performance Provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance 35 Using Your Inspiron Laptop Transferring Information to a New Backing Up Your Data Computer It is recommended that you periodically back 1 Click Start gt Control Panel System up files and folders on your computer To back and Maintenance Welcome Center up files Transfer files and settings 1 Click Start gt Control Panel System If the User Account Control window appears and Maintenance gt Backup and Restore click Continue Center Backup files 2 Follow the instructions in the Windows Easy If the User Account Control window appears Transfer wizard click Continue K NOTE Certain editions of Windows Vista provide an option to back up your computer 2 Follow the instructions in the Back up Files wizard 36 Solving Problems This section provides troubleshooting AN WARNING Only trained service personnel information for your computer If you cannot should remove the computer cover See the solve your problem using the following Service Manual on the Dell Support guidelines see Using Support Tools on website at support dell com manuals for page 45 or Contacting Dell on page 63 advanced service instructions 37 Solving Problems Beep Codes Your computer might emit a
14. on your keyboard or moving your mouse press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer 43 Solving Problems If a program is designed for an earlier Microsoft Windows operating system Run the Program Compatibility Wizard The Program Compatibility Wizard configures a program so that it runs in an environment similar to non Windows Vista operating system environments 1 Click Start Control Panel Programs Use an older program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen If you have other software problems Back up your files immediately Use a virus scanning program to check the hard drive or CDs e Save and close any open files or programs and shut down your computer through the Start menu 44 Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program f necessary uninstall and then reinstall the program Using Support Tools D
15. the Dell Diagnostics from the Drivers and Utilities disc If PSA is invoked a The PSA will start running the tests b Ifthe PSA completes successfully you will receive the following message No problems have been found with this system so far Do you want to run the remaining memory tests This will take about 30 minutes or more Do you want to continue Recommended c Press lt y gt to continue if you are experiencing memory issues else press lt n gt d You will receive the message Booting Dell Diagnostic Utility Partition Press any key to continue e Press any key to continue The Choose An Option window appears If PSA is not invoked Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and to go to the Choose An Option window 4 Select the test you want to run 5 If you encounter a problem during a test a message with the error code anda description of the problem will appear on your screen Write down the error code and problem description and contact Dell see Contacting Dell on page 63 K NOTE The Service Tag for your computer is located at the top of each test screen If you contact Dell technical support will ask for your Service Tag Using Support Tools 6 When the tests complete close the test screen to return to the Choose An Option window To exit the Dell Diagnostics and to restart the computer click Exit
16. 12 memory problems solving 42 memory support 67 network connection fixing 39 power strips using 6 processor 66 products information and purchasing 59 reinstalling Windows 54 resources finding more 64 restoring factory image 53 setup before you begin 5 shipping products for return or repair 60 software features 34 software problems 43 specifications 66 support email addresses 58 support sites worldwide 58 Index System Messages 46 System Restore 52 ventilation ensuring 5 warranty returns 60 Windows reinstalling 54 Windows Vista 9 Program Compatibility Wizard 44 reinstalling 55 wired network connection 7 wireless network connection 39 79 42 Printed in the U S A www dell com support dell com OJ5MFNAO1
17. INSPIRON SETUP GUIDE YOURS IS HERE INSPIRON SETUP GUIDE Model Regulatory type 04 001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death If you purchased a Dell n Series computer any references in this document to Microsoft Windows operating systems are not applicable Information in this document is subject to change without notice 2009 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo YOURS IS HERE Dell On Call and DellConnect are trademarks of Dell Inc Intel Celeron and Pentium are registered trademarks and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista MS DOS and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries AT Radeon is a trademarks of Advanced Micro Devices Inc Blu ray Disc is a trademark of the Blu ray Disc Association Bluetooth is a registered trademark owned by Bluetooth SIG In
18. ater Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one Setting Up Your Inspiron Laptop 1 Save and close any open files and exit any open programs K NOTE The following instructions are applicable for the Windows default view and may not apply if you set your computer to the Windows Classic view 2 Click Start Control Panel 3 Click Network and Internet Network and Sharing Center Set up a connection or network Connect to the Internet The Connect to the Internet window appears 2 NOTE If you do not know which type of connection to select click Help me choose or contact your ISP 4 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup 13 Using Your Inspiron Laptop This section provides information about the features available on your Inspiron laptop Right Side Features E 14 Using Your Inspiron Laptop ExpressCard slot Supports 34 54 mm wide ExpressCard The computer ships with a plastic blank installed in the slot NOTE Blanks protect unused slots from dust and other particles Save the blank for use when no ExpressCard is installed in the slot blanks from other computers may not fit your computer Optical drive Plays or records CDs and DVDs Ensure that the side with print or writing is facing upward when placing discs on t
19. c K NOTE The Drivers and Utilities disc contains drivers that were installed during the assembly of the computer Use the Dell Drivers and Utilities disc to load any required drivers Depending on the region from which you ordered your computer or whether you requested the disc the Dell Drivers and Utilities disc and Operating System disc may not ship with your computer Reinstalling Windows Vista The reinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software 1 Save and close any open files and exit any open programs Restoring Your Operating System 2 Insert the Operating System disc 3 Click Exit if the Install Windows message appears 4 Restart the computer 5 When the DELL logo appears press F12 immediately 2 NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again K NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 6 When the boot device list appears highlight CD DVD CD RW Drive and press Enter 7 Press any key to Boot from CD ROM Follow the instructions on the screen to complete the installation 55 Getting Hel
20. c and is used by Dell under license Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own July 2009 P N J5MFN Rev A01 Contents Setting Up Your Inspiron Laptop 5 Using the Optical 28 Before Setting Up Your Computer 5 Display Features 30 Connect the AC Adapter 6 Removing and Replacing the Battery 32 Connect the Network Cable Optional 7 Software 34 Press the Power Button 8 SolvingProblems 37 Set Up Windows Vista 9 Beep Codes 38 Enable or Disable Wireless Optional 10 Network 39 Connect to the Internet Optional 12 Power 40 Using Your Inspiron Laptop 14 Memory 42 Right Side 14 Lockups and Software Problems 43 Left Side 16 Using Support ToolS 45 Front Side 18 Dell Support 45 Computer Base Features 22 System
21. e center of the tray and snap the disc onto the spindle 4 Push the tray back into the drive 28 wo disc spindle optical drive tray eject button Using Your Inspiron Laptop 29 Using Your Inspiron Laptop Display Features The display panel holds an optional camera and accompanying dual digital microphones 1 23 4 5 A 30 Using Your Inspiron Laptop Left digital array microphone optional Combines with the right digital array microphone to provide high quality sound for video conferencing and voice recording Camera activity indicator optional Indicates if the camera is on or off Based on selections you made when purchasing your computer your computer may or may not include a camera Camera optional Built in camera for video capture conferencing and chat Based on the selections you made when purchasing your computer your computer may or may not include a camera Right digital array microphone optional Combines with the left digital array microphone to provide high quality sound for video conferencing and voice recording Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell Technology Guide 31 Using Your Inspiron Laptop Removing and Replacing the Battery WARNING Before you begin any of the procedur
22. ecifications Battery Type Depth Height Width Weight Voltage 72 4 cell smart lithium ion 6 cell smart lithium ion 9 cell smart lithium ion 57 7 mm 2 27 inches 4 6 9 cell 20 2 mm 0 79 inches 4 6 cell 40 0 mm 1 57 inches 9 cell 205 1 mm 8 07 inches 4 6 cell 276 9 mm 10 9 inches 9 cell 0 25 kg 0 55 Ibs 4 cell 0 35 kg 0 77 Ibs 6 cell 0 51 kg 1 12 Ibs 9 cell 14 8 VDC 4 cell 11 1 VDC 10 8 VDC 6 cell 11 1 VDC 9 cell Battery Charge time at room temperature approximate Computer off Operating time Life span approximate 4 hours Battery operating time varies depending on operating conditions and can be significantly reduced under certain power intensive conditions For more information see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals 300 discharge charge cycles Battery Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Coin cell CR 2032 battery AC Adapter Types 65 W 90 W Input voltage 100 240 VAC Input current maximum 65 W 1 6A 90 W 1 5A Input 50 60 Hz frequency Output power 65 W or 90 W AC Adapter Output current 65 W 90 W Rated output voltage Dimensions 65 W Height Width Length Weight with cables 90 W Height Specifications 3 34 A continuous 4 62 A cont
23. ell Support Center The Dell Support Center is an easy to use application that provides information about your computer personalized service and support resources R To launch the application click the icon in the taskbar The Dell Support Center home page displays your computer s model number service tag express service code and service contact information The home page also provides links to access Alerts technical support alerts relevant to your computer Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PC CheckUp About Your System System Documentation Warranty Information System Information Upgrades amp Accessories For more information about Dell Support Center and available support tools click the Services tab at support dell com 45 Using Support Tools tem M No boot device available No bootable Sys essages partition on hard disk drive the hard disk drive If your computer has an issue or an error it may cable is loose or no bootable device exists display a System Message that will help you identify the cause and action needed to resolve the issue e Ifthe hard drive is your boot device ensure that the cables are connected
24. erica and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketingOdell com Asian Pacific countries only e sales_canada dell com Canada only Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call your region see Contacting Dell on page 63 If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call your region see Contacting Dell on page 63 Getting Help Product Information If you need information about additional products available from Dell or if you would like to place an order visit the Dell website at www dell com For the telephone number to call your region or to speak to a sales specialist see Contacting Dell on page 63 59 Getting Help Returning Items for Repair Under Warranty or for Credit K NOTE Before you return the product to Dell make sure to back up any data on t
25. es in this section follow the safety instructions that shipped with your computer WARNING Using an incompatible battery may increase the risk of fire or explosion This computer should only use a battery purchased from Dell Do not use batteries from other computers WARNING Before removing the battery shut down the computer and remove external cables including the AC adapter To remove the battery 1 Turn off the computer and turn it over 2 Slide the battery release latch to the unlock position until it clicks into place 3 Slide the battery out To replace the battery Slide the battery into the battery bay until it clicks into place 32 Using Your Inspiron Laptop 1 LI LI 2 mm L 3 ae a e 76 1 battery 2 battery bay 3 battery release latch 33 Using Your Inspiron Laptop Software Features 2 NOTE For more information about the features described in this section see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals Productivity and Communication You can use your computer to create presentations brochures greeting cards fliers and spreadsheets You can also edit and view digital photographs and images Check your purchase order for software installed on your computer After connecting to the Internet you can access websites setup an e mail account upload and download
26. files and so on 34 Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs DVDs listen to music and Internet radio stations You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software applications enable you to organize and create music and video files that can be recorded to disc saved on portable products such as MP3 players and handheld entertainment devices or played and viewed directly on connected TVs projectors and home theater equipment Using Your Inspiron Laptop Customizing the Desktop Customizing Your Energy Settings You can customize your desktop to change the You can use the power options in your operating appearance resolution wallpaper screensaver system to configure the power settings on your and so on by accessing the Personalize computer Microsoft Windows Vista provides appearance and sounds window three default options To access the Display Properties window e Balanced Offers full performance when 1 Right click an open area of the desktop you need it and saves power during periods of inactivity 2 Click Personalize to open the Personalize appearance and sounds window and learn more about your customization options Power saver Saves power on your computer by reducing system performance to maximize the life of the computer and by reducing the amount of energy
27. ges that System Restore makes to your computer are completely reversible CAUTION Make regular backups of your data files System Restore does not monitor your data files or recover them K NOTE The procedures in this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Starting System Restore 1 Click Start 2 In the Start Search box type System Restore and press lt Enter gt 52 K NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the instructions on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore K NOTE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete Click Start 2 In the Start Search box type System Restore and press Enter 3 Click Undo my last restoration and click Next Dell Factory Image Restore CAUTION Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer If possible back up the data before using t
28. he hard drive s and on any other storage device in the product Remove any and all confidential proprietary and personal information as well as removable media such as CDs and PC Cards Dell is not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media that may be included with your return 60 Prepare all items being returned whether for repair or credit as follows 1 Call Dell to obtain a Return Material Authorization Number and write it clearly and prominently on the outside of the box K NOTE For the telephone number to call your region see Contacting Dell on page 63 2 Include a copy of the invoice and a letter describing the reason for the return Include copy of the Diagnostics Checklist see Diagnostic Checklist on page 62 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 47 4 Include any accessories that belong with the item s being returned power cables software guides and so on if the return is for credit 5 Pack the equipment to be returned in the original or equivalent packing materials K NOTE You are responsible for paying shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C 0 D packages are
29. he optical drive tray Eject button Opens or closes the optical drive tray when pressed lt USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 15 Using Your Inspiron Laptop Left Side Features 16 Using Your Inspiron Laptop Security cable slot Attaches a commercially available security cable to the computer NOTE Before you buy a security cable ensure that it works with the security cable slot on your computer AC adapter connector Connects to an AC adapter to power the computer and charge the battery IOI VGA connector Connects to a monitor or projector Network connector Connects your computer to a network or a broadband device if you are using a wired network lt USB 2 0 connectors 2 Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 17 Using Your Inspiron Laptop Front Side Features 18 Using Your Inspiron Laptop 1 1 LO Power Battery indicator light The light indicates the following states when powered using an AC adapter or a battery Indicator light status Computer state s Battery charge level AC Adapter Solid white on n a off hibernate lt 90 Breathing white standby charging off off hibernate gt 90 Battery Solid white on gt 10 Breathing white standby gt 10 Solid amber o
30. his option Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem K NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers Use Dell Factory Image Restore only as the last method to restore your operating system This option restores your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos Restoring Your Operating System music files and so on If possible back up all data before using Dell Factory Image Restore 1 Turn on the computer When the Dell logo appears press lt F8 gt several times to access the Vista Advanced Boot Options window K NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 2 Select Repair Your Computer 3 The System Recovery Options window appears 4 Select a keyboard layout and click Next 5 To access the recovery options log on as a local user To access the command prompt type administrator in the User name field then click OK 6 Click Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears 53 Restoring Y
31. ht Width Diagonal 70 CD DVD Writer Dual Layer DVD RW Drive Blu ray Disc BD optional Roxio Creator DE or Roxio Creator Premier Blu ray for Blu ray Disc PowerDVD 17 3 inch HD WLED with TrueLife 17 3 inch FHD WLED with TrueLife 214 81 mm 8 46 inches 381 88 mm 15 03 inches 439 42 mm 17 3 inches Display Maximum 1600 x 900 at 262 K colors resolution HD WLED with TrueLife 1920 x 1080 at 262 K colors FHD WLED with TrueLife Refresh rate 60 Hz Operating 0 closed to 155 angle Luminance 200 min 220 typ cd m HD WLED with TrueLife 230 min 300 typ cd m FHD WLED 5 point avg Viewing Angles Horizontal 40 HD WLED with TrueLife 60 FHD WLED with TrueLife Display Vertical Pixel pitch Controls 15 30 HD WLED with TrueLife 50 FHD WLED with TrueLife 0 2388 x 0 2388 mm HD WLED with TrueLife 0 1989 x 0 1989 FHD WLED with TrueLife brightness can be controlled through keyboard shortcuts for more information see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals Keyboard Number of keys Layout Touch Pad X Y position resolution graphics table mode Size Width Height Specifications 87 U S and Canada 88 Europe 91 Japan QWERTY AZERTY Kanji 240 cpi 90 mm 3 54 inches sensor active area 45 2 mm 1 78 inches rectangle 71 Sp
32. inuous 19 5 1VDC 29 mm 1 14 inches 46 5 mm 1 83 inches 107 mm 4 21 inches 0 25 kg 0 55 Ibs 16 mm 0 6 inches 73 Specifications AC Adapter Width 70 mm 2 8 inches Length 147 mm 5 8 inches Weight with 0 345 kg 0 76 Ibs cables Temperature range Operating 0 to 35 C 32 to 95 F Storage 30 to 65 C 22 to 149 F Physical Height 29 8 mm to 39 5 mm 1 17 inches to 1 55 inches Width 416 mm 16 38 inches Depth 276 mm 10 86 inches Weight with 6 cell battery Configurable to 3 1 kg 7 0 lbs less than 74 Computer Environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 90 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment 0 66 GRMS 1 3 GRMS Operating Non Operating Computer Environment Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with hard drive in head parked position and a 2 ms half sine pulse Operating 110 GRMS Non Operating 160 GRMS Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant G2 or lower level as defined by ISA S71 04 1985 Specifications 75 Appendix
33. n standby lt 10 off off hibernate n a NOTE The battery is charging when the computer is powered using an AC adapter 2 Analog microphone If you do not have the optional built in camera with dual microphones this single microphone is used for conferencing and chat 19 Using Your Inspiron Laptop 20 K Audio out Headphone connector Connects one pair of headphones or sends audio to a powered speaker or sound system Y Audio in Microphone connector Connects to a microphone or input signal for use with audio programs SD MMC MS Pro 7 in 1 Media Card Reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on the following digital memory cards Secure Digital SD memory card Secure Digital High Capacity SDHC card e Multi Media Card Memory Stick Memory Stick PRO xD Picture Card type M and type H NOTE Your computer ships with a plastic blank installed in the media card slot Blanks protect unused slots from dust and other particles Save the blank for use when no media card is installed in the slot blanks from other computers may not fit your computer Using Your Inspiron Laptop 21 Using Your Inspiron Laptop Computer Base Features 22 Using Your Inspiron Laptop 1 Keyboard The media c
34. not accepted 2 NOTE Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Getting Help Before You Call K NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag located on the back or bottom of your computer Remember to fill out the following Diagnostic Checklist If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available 61 Getting Help Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician Operating system and version Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions 62 See your operating system documentation to determine the contents of the computer s start up files If the computer is connected to a printer print each file Otherwise reco
35. on System chipset Mobile Intel Express Cantiga GM45 UMA GM45 PM45 Discrete Data bus width 64 bits DRAM bus width dual channel 2 64 bit buses Processor 36 bits address bus width Flash EPROM 2MB Communications Network adapter 10 100 Ethernet LAN on system board Wireless internal WLAN Mini Card Bluetooth wireless technology 68 Video Video type LCD interface Discrete Video controller Video memory UMA Video controller Video memory integrated on system board Low Voltage Differential Signaling LVDS ATI Mobility Radeon HD 4330 GDDR3 256 MB DDR2 512 MB integrated GMA 4500MHD dynamic based on system memory capacity Camera Optional Pixel Video resolution Diagonal viewing angle Audio Audio type Audio controller Internal interface External interface 1 3 megapixel 640 x 480 at 30 fps maximum 66 2 channel High Definition Audio IDT 92HD71 Intel High Definition Audio microphone in connector stereo headphones speakers connector Audio Speaker Internal speaker amplifier Volume controls Connectors Network adapter USB VGA Specifications two 4 ohm speakers 2 Watt per channel into 4 ohms program menus media control buttons RJ45 connector three 4 pin USB 2 0 compliant connectors 15 hole connector 69 Specifications Media Drive Interface Display Type active matrix TFT Dimensions Heig
36. ontrols are located on the keyboard These keys control media playback For more information on keyboard see the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals 2 Touch pad buttons Provide left and right click functions like those on a mouse 3 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface It supports the Scroll and Zoom features For more information see Touch Pad Gestures on page 24 23 Using Your Inspiron Laptop Touch Pad Gestures Scroll Allows you to scroll through content The scroll feature includes Traditional Scroll Allows you to scroll up and down or right and left To scroll up and down Move a finger up or down in the vertical scroll zone extreme right of the touch pad to scroll up or down on the active window To scroll right and left Move a finger right or left in the horizontal scroll zone extreme bottom of the touch pad to scroll right or left on the active window 24 Circular Scroll Allows you to scroll up and down or right and left To scroll up and down Move a finger in the vertical scroll zone extreme right of the touch pad in a clockwise circular motion to scroll up or counterclockwise circular motion to scroll down To scroll right and left Move a finger in the horizontal scroll zone extreme bottom of the t
37. ouch pad in a clockwise circular motion to scroll right or counterclockwise circular motion to scroll left Zoom Allows you to increase or decrease the magnification of the screen content The zoom feature includes One finger zoom Allows you to zoom in or out To zoom in Move a finger up in the zoom zone extreme left of the touch pad to zoom in To zoom out Move a finger down in the zoom zone extreme left of the touch pad to zoom out Using Your Inspiron Laptop Pinch Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad To zoom in Move two fingers apart to enlarge the view of the active window To zoom out Move two fingers close together to reduce the view of the active window 25 Using Your Inspiron Laptop Media Controls The media control keys are located on the keyboard To use the media controls press the required key You can use the Function Key Behavior setting in the System Setup BIOS Utility or the Windows Mobility Center to configure the media control keys System Setup BIOS Utility 1 Press lt F2 gt directly during POST Power On Self Test to access the System Setup BIOS utility 2 Enter the System Setup BIOS utility and in the Function Key Behavior select Function Key First or Multimedia Key First Windows Mobility Center 1 Press the lt 9 gt lt X gt keys to launch the Windows Mobility Center
38. our Operating System K NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore 7 Click Next The Confirm Data Deletion screen appears K NOTE If you do not want to proceed with Factory Image Restore click Cancel 8 Select the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may take five or more minutes to complete A message appears when the operating system and factory installed applications have been restored to factory condition 9 Click Finish to reboot the system 54 Operating System Reinstallation Before You Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver first try using Windows Device Driver Rollback If Device Driver Rollback does not resolve the problem then use System Restore to return your operating system to the operating state it was in before you installed the new device driver See System Restore on page 52 Z CAUTION Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following Dell Operating System disc Dell Drivers and Utilities dis
39. p If you experience a problem with your computer you can complete the following steps to diagnose and troubleshoot the problem 1 See Solving Problems on page 37 for information and procedures that pertain to the problem your computer is experiencing 2 See the Dell Technology Guide on your hard drive or on the Dell Support website at support dell com manuals for more troubleshooting information 3 See Dell Diagnostics on page 47 for procedures on how to run Dell Diagnostics 4 Fill out the Diagnostic Checklist on page 62 56 Use Dell s extensive suite of online services available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 58 for a more extensive list of Dell Support online If the preceding steps have not resolved the problem see Before You Call on page 61 K NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures K NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Service Code to route the call directly to the proper support personnel If you do not have an Express Service Code open the Dell Accessories folder double click the Express Service Code icon and follow the directions K NOTE Some of the services are not alwa
40. processor unit CPU Eight beeps Display failure Replace the display Network Problems Wireless Connections If the wireless network connection is lost The wireless router is offline or wireless has been disabled on the computer Check your wireless router to ensure it is powered on and connected to your data source cable modem or network hub Interference may be blocking or interrupting your wireless connection Try moving the Solving Problems Re establish your connection to the wireless router a Ensure that wireless is turned on your computer see Enable or Disable Wireless on page 10 Save and close any open files and exit any open programs Click Start Connect To Follow the instructions on the screen to complete the setup computer closer to your wireless router Wired Connections If the network connection is lost The cable is loose or damaged Check the cable to ensure it is plugged in and not damaged 39 Solving Problems Power Problems Ensure that the electrical outlet is working by testing it with another device such as If the power light is off The computer is a lamp either turned off in hibernate mode or is not receiving power Check the AC adapter cable connections If the AC adapter has a light ensure that the Press the power button The computer light on the AC adapter is on resumes normal operation if it is off or in
41. r the Dell Support website at support dell com 65 Specifications Computer Model Inspiron 17 This section provides information that you may need when setting up updating drivers for and upgrading your computer K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer 66 Processor Types L2 cache External bus frequency Intel Celeron Intel Celeron Dual Core Intel Core 2 Duo Intel Pentium Dual Core 2 MB 3 MB or 6 MB per core depending on model 667 800 1066 MHz ExpressCard ExpressCard controller ExpressCard connector Cards supported ExpressCard connector size Intel ICH9M one ExpressCard slot 54 mm ExpressCard 34 34 mm ExpressCard 54 54 mm 1 5 V and 3 3 V 26 pins Memory Connectors Capacities Memory type Possible memory configurations Specifications two internally accessible SO DIMM sockets 1 GB 2 GB and 4 GB 800 MHz DDR2 SO DIMM 1 GB 2 GB 3 GB 4 GB 5 GB 6 GB and 8 GB NOTE For instructions on upgrading memory see the Service Manual on the Dell Support website at support dell com manuals NOTE To take advantage of the dual channel bandwidth capability you must populate both memory slots with cards of the same size 67 Specifications Computer Informati
42. rd the contents of each file before calling Dell Error message beep code or diagnostic code Description of problem and troubleshooting procedures you performed Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area Getting Help To contact Dell for sales technical support or customer service issues 1 Visit www dell com contactdell 2 Select your country or region 3 Select the appropriate service or support link based on your need 4 Choose the method of contacting Dell that is convenient for you 63 Finding More Information and Resources If you need to reinstall your operating system run a diagnostic program for your computer reinstall notebook system software or update drivers for your computer and readme files learn more about your operating system maintaining peripherals Internet Bluetooth networking and e mail upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part 64 See the Operating System disc the Drivers and Utilities disc K
43. se the test screen to return to the Choose An Option window To exit the Dell Diagnostics and to restart the computer click Exit 10 Remove the Drivers and Utilities disc Restoring Your Operating System You can restore your operating system in the e If you received an Operating System disc following ways with your computer you can use itto restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem System Restore returns your computer to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving data files Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer This procedure permanently deletes all data on the hard drive and removes any programs installed after you received the computer Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem 51 Restoring Your Operating System System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state Any chan
44. series of beeps during start up if the monitor cannot display errors or problems The following repetitive beep codes help you troubleshoot problems with your computer K NOTE To replace parts see the Service Manual on the Dell Support website at support dell com manuals Two beeps No memory RAM detected Remove the memory modules reinstall one module and restart the computer If the computer starts normally reinstall an additional module Continue until you have identified a faulty module or reinstalled all modules without an error e f available install memory modules of the same type in your computer e lf the problem persists contact Dell see Contacting Dell on page 63 38 Three beeps Possible motherboard failure Chipset error Contact Dell see Contacting Dell Four beeps Memory RAM failure Ensure that no special memory module memory connector placement requirements exist see the Service Manual on the Dell Support website at support dell com manuals Verify that the memory modules that you are installing are compatible with your computer on page 63 For more information about the type of memory supported by your computer see Specifications on page 66 If the problem persists contact Dell see Contacting Dell on page 63 Six beeps Video BIOS failure Replace the video card Seven beeps Central Processor Unit failure Replace the central
45. sure that you are following the memory installation guidelines see the Service Manual on the Dell Support website at support dell com manuals Check if the memory module is compatible with your computer Your computer supports DDR2 memory For more information about the type of memory supported by your computer see Specifications on page 66 Run the Dell Diagnostics see Dell Diagnostics on page 47 Reseatthe memory modules see the Service Manual on the Dell Support website at support dell com manuals to ensure that your computer is successfully communicating with the memory Lockups and Software Problems If the computer does not start up Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet program stops responding End the program 1 Press lt Ctrl gt lt Shift gt lt Esc gt simultaneously 2 Click Applications 3 Select the program that is no longer responding 4 Click End Task Solving Problems If a program crashes repeatedly Check the software documentation If necessary uninstall and then reinstall the program K NOTE Software usually includes installation instructions in its documentation or on the CD If the computer stops responding or a solid blue screen appears ZA WARNING You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key
46. ys available in all locations outside the continental U S Call your local Dell representative for information on availability Getting Help Technical Support and Customer Service Dell s support service is available to answer your questions about Dell hardware Our support staff use computer based diagnostics to provide fast accurate answers To contact Dell s support service see Before You Call on page 61 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to www dell com DellConnect 57 Getting Help Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only 58 Dell Support e mail addresses e mobile supportGus dell com support us dell com la techsupport dell com Latin Am

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