Dell OpenManage Server Administrator Version 7.1 Software Support
Contents
1. Act as the Typical Unattended Installation Package Perform the following tasks to map a drive to act as the typical unattended installation package 1 Share an image of the Dell Systems Management Tools and Documentation DVD with all the remote systems on which you want to install Server Administrator You can either directly share the DVD or share the contents of the DVD copied to a drive 2 Create a script that maps a drive from the remote systems to the shared drive described in step 1 This script should execute msiexec exe i Mapped Drive SYSMGMT srvadmin windows SystemsManagement SysMgmt msi qb after the drive has been mapped 3 Configure the ISV distribution software to distribute and execute the script created in step 2 Distribute this script to the target systems by using the ISV software distribution tools The script executes to install Server Administrator on each remote system 5 Reboot each remote system to enable Server Administrator Distributing the Entire DVD as the Typical Unattended Installation Package Perform the following tasks to distribute the entire DVD as the typical unattended installation package 1 Distribute the entire image of the De Systems Management Tools and Documentation DVD to the target systems 2 Configure the ISV distribution software to execute the msiexec exe i DVD Drive SYSMGMT srvadmin windows SystemsManagement SysMgmt msi qb command from the DVD image The program executes to inst2. Authority CA self signed certificate e WinRM HTTPS listener port e Authorization for WinRM and Windows Management Instrumentation WMI servers Installing WinRM On Windows Server 2012 WinRM 3 0 is pre installed with the operating system Certificate Authority Signed Self Signed Certificate You need a certificate signed by a CA or a self signed certificate generated using the SelfSSL tool to install and configure the Remote Enablement feature on the system E NOTE It is recommended that you use a certificate signed by a CA Using a Certificate Signed by a CA To use a certificate signed by a CA 1 Request a valid CA signed certificate 2 Create a HTTP listener with the CA signed certificate Requesting a Valid CA Signed Certificate To request a valid CA signed certificate Click Start Run Type mmc and click OK Click File Add Remove Snap in Select Certificates and then click Add In the Certificates snap in dialog box select Computer account and then click Next Select Local Computer and then click Finish Click Close and then click OK On the Console window expand Certificates Local Computer in the left navigation pane SO Pe zb OT RO ba a Right click Personal select All tasks Request New Certificate Click Next Select the appropriate certificate type Mostly Computer and then click Enroll Click Finish ake Ae a ef Et Creating the HTTPS Listener With the Valid CA Sign
3. DVD The Server Administrator prerequisite status screen is displayed and runs the prerequisite checks for the managed system Any relevant informational warning or error messages detected during checking are displayed Resolve all error and warning situations if any 2 Click the Install Modify Repair or Remove Server Administrator option The Welcome to the Install Wizard for Server Administrator screen is displayed 3 Click Next This dialog enables you to modify repair or remove the program The Program Maintenance dialog box is displayed 4 Select the Remove option and click Next The Remove the Program dialog box is displayed 5 Click Remove The Uninstalling Server Administrator screen is displayed and provides the status and progress of the software features being uninstalled When the selected features are uninstalled the Install Wizard Completed dialog box is displayed 6 Click Finish to exit the Server Administrator uninstallation If you are prompted to reboot the system select from the following reboot options Yes reboot my system now No will reboot my system later All Server Administrator features are uninstalled Uninstalling Managed System Software Features Using the Operating System Perform the following tasks to uninstall managed system software features using the operating system 1 Navigate to the Windows Control Panel 2 Click Add Remove Programs 3 Click Server Administrator and the
4. System tree on the left side of iDRAC GUI page Misc Health gets displayed twice Workaround Switch to Internet Explorer 10 Compatibility Mode to resolve this issue From Internet Explorer 10 browser firmware update using GUI method is not possible Workaround You can perform firmware updates using Internet Explorer 10 Compatibility Mode Other supported browsers Internet Explorer 7 Internet Explorer 8 Internet Explorer 9 all Firefox versions Other methods DUPs RACADM TFTP On Internet Explorer 10 uploading AD SSH SSL or PK Auth certificates pops up an error message Upload Failed but the certificate gets uploaded 25 26 Workaround Use one of the following options to resolve this issue Internet Explorer 10 Compatibility Mode Other supported browsers Internet Explorer 7 Internet Explorer 8 Internet Explorer 9 supported Firefox versions Other methods RACADM On Internet Explorer 10 in the AD settings and User Configuration Page User Domain name or Privileges is not visible Workaround To resolve this issue use other supported browsers such as Internet Explorer 9 or supported Firefox versions On Microsoft Windows Server 2012 operating system in iDRAC GUI page under Server Information details operating system name is listed as Unknown Windows OS distribution When the DUP file is double clicked a warning message The Update Package is running on an unsu
5. Using a Certificate Signed by a CA 9 Requesting a Valid CA Signed Certificate EE 9 Creating the HTTPS Listener With the Valid CA Signed Certificate 10 Configuring the Windows Firewall for WinRM Configuring the Envelope Size for WunbM ANEN 3 Installing Managed System Softwar e sssssssssesssesesaesesesesesees Deployment Scenarios for Server Administrator Installing Server Administra OE ere aaea a err ae a e a atlehdidie aun aa a ea Eaa aeaa aad raaa aaa iaiaaeaia DBI LEENE g Ae E E E A E E BIG TEE Performing an Unattended Installation of Managed System Software 16 Creating and Distributing the Typical Unattended Installation Package 16 Creating Custom Unattended Installation Packages Distributing Custom Unattended Installation Packages AE 17 Installing Managed System Software On Microsoft Windows Server 2012 Core 20 Installing Managed System Software in CLI Mode AEN 20 Uninstalling Systems Management Software 20 Managed System Software Installation Using Third Party Deployment Software 20 System Recovery on Failed Installaton EE 21 Failed Update sisi icsczcics esst Ge passat dus sxsancespastctuatuacrvencat EA EES ee Nache ee 21 4 Uninstalling Managed System Software EEN 23 Uninstalling Managed System Software Using The Provided Media 23 Uninstalling Managed System Software Features Using the Operating System 23 Unattended Uninstall Using the Product GUIDEN Unattended Uninstallation of Managed System
6. management application that can read power usage information from out of band from PowerEdge servers with iDRAC6 and iDRAC7 Power Distribution Units PDU s Uninterruptable Power Supplies UPS and the M1000e blade server chassis It controls power consumption at the rack level the row level and the room level to improve power efficiency cut total power usage and provide better intelligence for decision making Dell FTP Catalog Dell FTP Catalog used by Dell Repository Manager as well as other Dell OpenManage products contains access to Dell Update Packages DUP supported by Microsoft Windows 2012 Server Dell Catalogs will be available shortly after the Microsoft Windows Server 2012 launch Important Information e For documentation on systems management described in this document see support dell com manuals Navigate to Software Systems Management and then select the relevant product for which you seek documentation e For more information about Dell OpenManage software see dell com openmanage e Dell Technology Center maintains a wiki which provides a collaborative environment where customers and Dell engineers share knowledge experiences and information about Dell technology in customer environments To access the wiki see delltechcenter com e The Dell Community at en community dell com is an online community for Dell customers for solutions advice and general information Contacting Dell NOTE If you do not h
7. node in the namespace tree Navigate to Root DCIM sysman Click Security The Security screen is displayed Click Add to add the required users or groups local domain to the list Provide the appropriate permission s to the respective users and then click OK 9 Click OK 10 Close the Windows Management Infrastructure WMI screen Configuring the Windows Firewall for WinRM To configure the Windows Firewall for WinRM 1 Open Control Panel 2 Click Windows Firewall 3 Click Allow a program or feature through windows firewall tab 4 Select WIN RM from the list to enable WinRM through firewall Configuring the Envelope Size for WinRM To configure the envelope size for WinRM 1 Open a command prompt Type winrm g winrm config Check the value of the MaxEnvelopeSizekb attribute If the value is less than 4608 type the following command winrm s winrm config MaxEnvelopeSizekb 4608 4 Setthe value of MaxTimeoutms to 3 minutes winrm s winrm config MaxTimeoutms 180000 11 Installing Managed System Software You can install the managed system software by downloading it from support dell com or using the De Systems Management Tools and Documentation DVD In the DVD an autorun utility is displayed when you insert the DVD This utility allows you to install the required systems management software If the autorun program does not start automatically use the setup program in the SYSMGMT srv
8. one to many method It is a systems management hardware and software solution that provides remote management capabilities crashed system recovery and power control functions for the Dell PowerEdge systems Dell OpenManage Systems Build and Update Utility The Dell System Build and Update Utility SBUU provide one to one and one to many deployment and single server update capabilities in the pre operating system environment Dell OpenManage Deployment Toolkit The Dell OpenManage Deployment Toolkit DTK includes a set of utilities sample scripts and sample configuration files that you need to deploy and configure your Dell system You can use DTK to build script based and RPM based installation for deploying large number of systems on a pre operating system environment in a reliable way without changing their current deployment processes It also provides a framework for updating the BIOS Dell Repository Manager RM The Dell Repository Manager RM is a standalone Windows based GUI that helps to simplify the process of managing downloads and baseline component configurations firmware and driver updates K NOTE RM can create Windows or Linux based update tools that can run on Windows Virtual Machines Dell Update Packages The Dell Update Package is a self contained executable in a standard package format that updates an application or component firmware on a server Using DRM along with other OpenManage tools helps to keep the ma
9. supported with OpenManage 7 1 release Will be DTK supported in December 2012 block release Dell Repository Manager 1 4 Yes Dell Update Package DUP Yes Supported in October 2012 Dell Server Update Utility SUU Yes Supported in October 2012 PowerEdge Driver Maintenance Pack Yes Released in December 2012 Dell OpenManage Server 7 1 Yes OMSA runs as a 32 bit application on Windows Server Administrator OMSA OMSS 2012 64 bit server operating system Dell OpenManage Essentials 1 1 OpenManage Essentials cannot be installed on server with 2012 It will only support the server with 2012 as managed node Dell OpenManage Software Version Microsoft Windows Server 2012 Dell Management Console DMC Dell Management Console cannot be installed on server with 2012 It will only support the server with 2012 as managed node Dell OpenManage Power Center OM 1 0 Can monitor and manage servers running Microsoft Windows PC Server 2012 The version that will be released in December 2012 will run on Microsoft Windows Server 2012 Dell FTP Catalog E Yes Will be available shortly after the Microsoft Windows Server 2012 launch Integrated Dell Remote Access Controller iDRAC The Integrated Dell Remote Access Controller iDRAC with Lifecycle Controller is an out of band solution that allows administrators to monitor manage update troubleshoot and remediate Dell servers from any location without the use of agents in a one to one or
10. Click Install to install the selected software features The Installing Dell OpenManage Server Administrator screen is displayed and provides the status and progress of the software features being installed After the selected features are installed the Install Wizard Completed dialog box is displayed Click Finish to exit the Server Administrator installation If you are prompted to reboot the system to make the installed managed system software services available for use select any of the following reboot options 15 Yes reboot my system now No l will reboot my system later E NOTE If you have selected Remote Enablement during installation an error message A provider WinTunnel has been registered in the Windows Management Instrumentation namespace ROOT dcim sysman to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests is logged in Windows Event Log You can safely ignore this message and continue with installation Related Links System Recovery on Failed Installation Performing an Unattended Installation of Managed System Software The Dell OpenManage installer features a Typical Setup option and a Custom Setup option for the unattended installation procedure Unattended installation enables you to simultaneously install Server Administrator on multiple systems Perform an unattended installation by cre
11. Dell OpenManage with Microsoft Windows Server 2012 Systems Management Guide Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death 2012 Dell Inc Trademarks used in this text Dell the Dell logo Dell Boomi Dell Precision OptiPlex Latitude PowerEdge PowerVault PowerConnect OpenManage EqualLogic Compellent KACE FlexAddress Force10 and Vostro are trademarks of Dell Inc Intel Pentium Xeon Core and Celeron are registered trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom and AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are registered trademarks of Novell Inc in the United States and other countries Oracle is a registered tr
12. R_ SUCCESS REBOOT REQUI 3010 A restart is required to complete the installation This ED message indicates a successful installation ra fas NOTE For more information on all the error codes returned by the msiexec exe and InstMsi exe Windows Installer functions see support microsoft com Installing Managed System Software On Microsoft Windows Server 2012 Core The Server Core installation option of the Microsoft Windows Server 2012 operating system provides a minimal environment for running specific server roles that reduce the maintenance and management requirements and the attack surface for those server roles A Windows Server 2012 Core installation installs only a subset of the binaries that are required by the supported server roles For example the Explorer shell is not installed as part of a Windows Server 2012 Core installation Instead the default user interface for a Windows Server 2012 Core installation is the command prompt NOTE Windows Server 2012 Core operating system does not support a graphical user interface GUI based installation of Dell OpenManage software components Install OpenManage software in the Command Line Interface CLI mode on Server Core For more information on Server Core see microsoft com Installing Managed System Software in CLI Mode Launch the MSI file from the command prompt using the command msiexec i SysMgmt msi The MSI file SysMgmt msi is located at SYSMGMT srvadmin windo
13. Server Administrator Remote Access Controller service software module is not installed during a Typical installation unless the managed system has a remote access controller installed on it You can however go to Custom Setup and select the Remote Access Controller software module for installation K NOTE The Remote Enablement feature is available only through the Custom Setup option NOTE Server Administrator installation also installs some of the required Visual C run time components on the system Custom Installation The following sections describe how to install Server Administrator and other managed system software using the Custom Setup option NOTE Management station and managed system services are installed in the same or different directories You can select the directory for installation Log in with built in administrator privileges to the system on which you want to install the system management software Close all open applications and disable any virus scanning software Insert the De Systems Management Tools and Documentation DVD into the system s DVD drive The autorun menu is displayed Select Dell OpenManage Server Administrator from the autorun menu and click Install The Dell OpenManage Server Administrator prerequisite status screen is displayed and runs the prerequisite checks for the managed system Any relevant informational warning or error messages are displayed Resolve all error and warning situatio
14. Software Distributing the Unattended Uninstallation Package 5 Open Issues and ReSOLUtIONS scsssscscsessssesesesstsessssrsesesscseseseseseseacsesseacsesscacsessrenseeatenes 25 Overview This document provides information on prerequisites installation instructions and open issues and resolutions recorded from basic validation for running the Dell OpenManage systems management software suite on Dell PowerEdge systems with Microsoft Windows Server 2012 Dell OpenManage systems management software is a suite of applications for the Dell systems This software enables you to manage the Dell systems with proactive monitoring notification and remote access Dell systems management software comprises e Dell Systems Management Tools and Documentation media e Dell Server Updates media e Dell Embedded management iDRAC with Lifecylce Controller Supported Dell OpenManage Software Products The following Dell OpenManage software are supported Table 1 Supported Dell OpenManage Software Dell OpenManage Software Version Microsoft Windows Server 2012 iDRAC7 with Lifecycle Controller iDRAC 1 20 20 Yes LC GUI Driver Pack 7 1 1 iDRAC6 with Lifecycle Controller LC GUI Driver DRAC6 is not supported Supported in Q2 of 2013 Pack 7 1 1 Dell Systems Build and Update Utility Not supported with OpenManage 7 1 release Will be SBUU supported in December 2012 block release Dell OpenManage Deployment Toolkit Not
15. ademark of Oracle Corporation and or its affiliates Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries VMware Virtual SMP vMotion vCenter and vSphere are registered trademarks or trademarks of VMware Inc in the United States or other countries IBM is a registered trademark of International Business Machines Corporation 2012 07 Rev A00 Contents Notes Cautions and Warmings EEN 2 TVET ee E 5 Supported Dell OpenManage Software Products EEN 5 Integrated Dell Remote Access Controller IDRAC ENEE 6 Dell OpenManage Systems Build and Update Ulm 6 Dell OpenManage Deployment Toolkit Dell Repository Manager DM Dell Update PACKAGES enee gt Age SEA SS Seed 7 Dell OpenManage Server Update Up 7 PowerEdge Deployment Maintenance Packs PEDMP sscscssssesssssssssesesssscsessesesseseceesessesesessesaesssessesesens 7 Dell OpenManage Server Administrator 7 Dell OpenManage Essentia a Ee ee laa aaah t diae e ae a 7 Dell Management Console DMC Dell OpenManage Power Center OM PC 7 Dell ELL E oe AAAA Ee EE Ee e EE EE 8 Malein eetan GIE 8 Contacting DKE R AEAEE RENAE APAE AAEE E E EAT A AEA EEE 8 2 Preinstallation Setup for Managed System Software EEN 9 Remote Enablement Requirements for Server Administrator 9 Installing Win EE 9 Certificate Authority Signed Self Signed Certificate 9
16. admin windows directory on the De Systems Management Tools and Documentation DVD Deployment Scenarios for Server Administrator You can install Dell OpenManage Server Administrator in the following ways e Install the Server Administrator Web Server on any system and the Server Instrumentation on another supported system In this method the Server Administrator Web Server performs the function of a central web server and you can use it to monitor a number of managed systems This method reduces the Server Administrator footprint on the managed systems e Install the Server Administrator Web Server and the Server Instrumentation on the same system The following table lists the deployment scenarios for installing and using Server Administrator and helps you make the right choice while selecting the various installation options Table 2 Deployment Scenarios To Remotely manage and monitor the entire network of managed systems from the system laptop desktop or server Manage and monitor the current system Manage and monitor the current system using some other remote system View the status of local and remote storage attached to a managed system and obtain storage management information in an integrated graphical view Remotely access an inoperable system receive alert notifications when a system is down and remotely restart a system Select Server Administrator Web Server You must then install Server Instru
17. all Server Administrator on each remote system 3 Reboot each remote system to enable Server Administrator Creating Custom Unattended Installation Packages To create a custom unattended installation package perform the following steps 1 Copy the SYSMGMT srvadmin windows directory from the DVD to the system hard drive 2 Create a batch script that executes the installation using the Windows Installer Engine msiexec exe NOTE For customized unattended installation each required feature must be included as a command line interface CLI parameter For example msiexec exe i SysMgmt msi ADDLOCAL SA IWS BRCM qb 3 Place the batch script in the windows directory on the system hard drive Related Links Customization Parameters Distributing Custom Unattended Installation Packages For distributing custom unattended installation packages K NOTE The SysMgmt msi installation package for Server Administrator used in the Custom Setup unattended installation is located in the SYSMGMT srvadmin windows SystemsManagement directory in the DVD 1 Configure the ISV distribution software to execute the batch script once the installation package is distributed 2 Use the ISV distribution software to distribute the custom unattended installation package to the remote systems The batch script installs Server Administrator along with specified features on each remote system 3 Reboot each remote system to enable Server Administrat
18. ating a package that contains the necessary managed system software files The unattended installation option also provides several features that enable you to configure verify and view information about unattended installations The unattended installation package is distributed to the remote systems using a software distribution tool from an independent software vendor ISV When the package is distributed the installation script executes to install the software Creating and Distributing the Typical Unattended Installation Package The Typical Setup unattended installation option uses the De Systems Management Tools and Documentation DVD as the unattended installation package Themsiexec exe i SysMgmt msi qb command accesses the DVD to accept the software license agreement and installs all the required Server Administrator features on selected remote systems These features are installed on the remote systems based on the system s hardware configuration NOTE After an unattended installation to use the Server Administrator command line interface CLI you must open a new console and execute the CLI commands from there Executing CLI commands from the same console window in which Server Administrator was installed does not work You can make the DVD image available to the remote system by either distributing the entire contents of the media or by mapping a drive from the target system to the location of the DVD image Mapping a Drive to
19. ave an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com Select your support category If you are not a U S customer select your country code at the bottom of the support dell com page or select All to see more choices 4 Select the appropriate service or support link based on your need Preinstallation Setup for Managed System Software Ensure that you perform the following before installing Server Administrator e Read the installation instructions for the operating system e Read the Installation Requirements section in the De OpenManage Server Administrator Installation Guide to ensure that the system meets or exceeds the minimum requirements e Read the applicable Dell OpenManage readme files and the Dall Systems Management Software Support Matrix at support dell com manuals e Close all applications running on the system before installing the Server Administrator applications Remote Enablement Requirements for Server Administrator To install the Remote Enablement feature configure the following on the system e Windows Remote Management WinRM e Certificate
20. ecify an install directory with this switch it must be created manually prior to executing the CLI install commands or they fail without displaying an error message D SysMgmt msi INSTALLDIR c OpenManage Jon installs a product to a specific location where c OpenManage is the install location For example runningmsiexec exe i SysMgmt msi qn installs Server Administrator features on each remote system based on the system s hardware configuration This installation is done silently and unattended Customization Parameters REINSTALL and REMOVE customization CLI parameters provide a way to customize the exact software features to install reinstall or uninstall when running a silent or unattended installation With the customization parameters you selectively install reinstall or uninstall software features for different systems using the same unattended installation package For example you can choose to install Server Administrator but not Remote Access Controller service on a specific group of servers and choose to install Server Administrator but not Storage Management Service on another group of servers You can also choose to uninstall one or multiple features on a specific group of servers K NOTE Type the REINSTALL and REMOVE CLI parameters in upper case as they are case sensitive You can include the REINSTALL customization parameter on the command line and assign the feature ID IDs of the software feature that you wa
21. ed Certificate Run the installer and click the link on the prerequisite checker to create the HTTPS listener K NOTE The HTTP listener is enabled by default and listens at port 80 Configuring User Authorization WinRM and WMI Servers To provide access rights to WinRM and WMI services explicitly add users with the appropriate access levels K NOTE To configure user authorization for WinRM and WMI Servers you must login with administrator privileges K NOTE The administrator is configured by default K NOTE To provide Remote Enablement rights add required Power Users and Users of the system to the Remote Management Users group Members of this group can access WMI resources over management protocols such as WS Management through the Windows Remote Management service WinRM To configure user authorization for WinRM servers 1 Click Start Run 2 Typewinrm configsddl default and then click OK 3 Click Add and add the required users or groups local domain to the list 4 Provide the appropriate permission s to the respective users and click then OK WMI To configure user authorization for WMI servers 1 Click Start Run 2 Type wmimgmt msc and then click OK The Windows Management Infrastructure WMI screen is displayed 3 Right click the WMI Control Local node in the left pane and then click Properties The WMI Control Local Properties screen is displayed Click Security and expand the Root
22. ices with SERVICE_INTERACTIVE_PROCESS are allowed to run interactively Workaround Change the value of the regkey to 0 and reboot to allow Ul0Detect service to start For more information see msdn microsoft com en us library windows desktop ms683502 v vs 85 aspx Uninstallation of Server Administrator on Windows Server 2012 OS is not clean During the uninstallation of Server Administrator files are left under c program files x86 dell Drivers are not available in Windows Server 2012 for S100 S300 and S110 controllers Due to this on the Storage tab these controller cannot be monitored and managed Server Administrator does not display the NIC teaming details when NIC teaming is created using the default operating system tool However the teaming is displayed at OS level Windows Harware Quality Labs WHOL certification Server Administrator Instrumentation HAPI drivers are Windows Server 2008 R2 WHOL certified and not Windows Server 2012 WHOL certified During a fresh install or uninstall of OpenManage 7 1 the following error message is displayed Failed to load omil32 dl1l Workaround Install VCRuntime bundled with DVD and then launch setup exe iDRAC7 with Lifecycle Controller Single Sign on login fails with Microsoft Windows 2012 Active Directory Server On Internet Explorer 10 the Power monitoring graph is not visible Workaround Switch to Internet Explorer 10 Compatibility Mode to view the graph In the
23. mentation on the managed systems Server Administrator Web Server and Server Instrumentation Remote Enablement On Microsoft Windows Remote Enablement is under the Server Instrumentation option You must then install the Server Administrator Web Server on the remote system Storage Management Remote Access Controller E NOTE Install the Simple Network Management Protocol SNMP agent on the managed system using the operating system medium before installing the managed system software For the SNMP Service feature install the other dependent features They are the SNMP Tools under Remote Server Administration Tools Feature Administration Tools and SNMP WMI Provider under SNMP Service 13 Installing Server Administrator This section explains how to install the Server Administrator and other managed system software based on the various configuration states available for installing Microsoft Windows Server 2012 Configuration States Installation Method Server Core includes Remote GUI management Unattended installation on Windows Server Core Powershell managed Full operating system without graphical user interface Performing an Unattended Installation of Managed GUI does not include Explorer or IE Includes MMC System Software server manager and a subset of control panel applets installed Full operating system provides backward compatibility Typical Installation and Custom Installation full deskto
24. n click Remove 23 The Add or Remove Programs dialog box is displayed 4 Click Yes to confirm uninstallation of Server Administrator The Server Administrator screen is displayed and provides the status and progress of the software features being uninstalled If you are prompted to reboot the system select from the following reboot options e Yes reboot my system now e No will reboot my system later All Server Administrator features are uninstalled Unattended Uninstall Using the Product GUID If you do not have the installation DVD or the MSI package available during an uninstallation use the package GUIDs in the command line to uninstall systems management software on managed systems or management stations running Windows operating system For managed systems use e 32 bitmsiexec exe x BF2E05A3 9F39 48A0 B12E B680949C84BD e 64 bitmsiexec exe x 19C69326 9EF6 4093 82F7 B52C6F93A239 Unattended Uninstallation of Managed System Software The systems management installer features an unattended uninstallation procedure Unattended uninstallation enables you to simultaneously uninstall managed systems software from multiple systems The unattended uninstallation package is distributed to the remote systems using a software distribution tool from an ISV When the package is distributed the uninstallation script executes to uninstall the software Distributing the Unattended Uninstallation Package The Sys
25. naged systems up to date Dell OpenManage Server Update Utility The Dell Server Update Utility SUU helps to identify and apply updates to a managed system Use this utility to update the managed system or to view the updates available for systems that it supports PowerEdge Deployment Maintenance Packs PEDMP The PowerEdge Deployment Maintenance Packs PEDMP for Microsoft Windows Server 2012 will be released in December Dell OpenManage Server Administrator The Dell OpenManage Server Administrator OMSA provides a comprehensive one to one in band systems management solution for both local and remote servers and their storage controllers and Direct Attached Storage DAS Dell OpenManage Essentials The Dell OpenManage Essentials is the latest one to many management console for managing Dell PowerEdge servers and direct attached storage as it provides a simple and easy interface for system administrators to maximize the uptime and health of Dell systems It also monitors events from other Dell and non Dell Hardware Dell Management Console DMC Dell Management Console extends Altiris Server Management suite to provide hardware manageability within a single enterprise management solution The combination of them allows IT administrators to manage hardware software operating systems virtual machines IT incidents and so on Dell OpenManage Power Center OM PC The Dell OpenManage Power Center is an open standards based power
26. ns if any Click the Install Modify Repair or Remove Server Administrator option The Welcome to the Install Wizard for Dell OpenManage Server Administrator screen is displayed Click Next The Dell Software License Agreement is displayed Click accept the terms in the license agreement and then click Next The Setup Type dialog box is displayed Select Custom and then click Next If you are installing Server Administrator on a non Dell PowerEdge system the installer displays only the Server Administrator Web Server option A selected feature has a hard drive icon next to it A deselected feature has a red X next to it By default if the prerequisite checker finds a software feature without any supporting hardware the checker deselects them To accept the default directory path to install managed system software click Next Otherwise click Change navigate to the directory where you want to install the managed system software and then click OK The Custom Setup dialog box is displayed Click Next on the Custom Setup dialog box to accept the selected software features for installation The Ready to Install the Program dialog box is displayed NOTE You can click Cancel to cancel the installation process The installation rolls back the changes that you made If you click Cancel after a certain point in the installation process the installation may not roll back properly leaving the system with an incomplete installation
27. nstallation MSI does this by maintaining an undo operation for every standard action it performs during an install upgrade or uninstall This operation includes restoration of deleted or overwritten files registry keys and other resources Windows temporarily saves all files that it deletes or overwrites during the course of an installation or removal so that they can be restored if necessary which is a type of rollback After a successful installation Windows deletes all of the temporary backup files In addition to the rollback of MSI Standard Actions the Dell OpenManage library also has the ability to undo commands listed in the INI file for each application if a rollback occurs All files that are modified by the Dell OpenManage installation actions are restored to their original state if a rollback occurs When the MSI engine is going through the installation sequence it ignores all actions that are scheduled as rollback actions If a Custom Action MSI Standard Action or a Dell OpenManage installation action fails then a rollback starts You cannot roll back an installation once it is completed transacted installation is only intended as a safety net that protects the system during an installation session If you want to remove an installed application you should uninstall that application K NOTE Driver installation and removal is not executed as part of the installation transaction and therefore cannot be rolled back if a fatal e
28. nt to reinstall For example msiexec exe i SysMgmt msi REINSTALL BRCM qb This command runs the installation for Dell OpenManage Systems Management and reinstalls only the Broadcom agent in an unattended but not silent mode You can include the REMOVE customization parameter on the command line and assign the feature ID IDs of the software feature that you want to uninstall For example msiexec exe i SysMgmt msi REMOVE BRCM qb This command runs the installation for Dell OpenManage Systems Management and uninstalls only the Broadcom agent in an unattended but not silent mode You can also choose to install reinstall and uninstall features with one execution of the msiexec exe program For example msiexec exe i SysMgmt msi REMOVE BRCM qb This command runs the installation for managed system software and uninstalls the Broadcom agent This execution is in an unattended but not silent mode MSI Return Code An application event log entry is recorded in the SysMgmt log file The following table lists some of the error codes returned by the msiexec exe Windows Installer Engine Table 4 Windows Installer Return Codes Error Code Value Description ERROR SUCCESS 0 The action is completed successfully ERROR_INVALID_PARAMETER 87 One of the parameters was invalid ERROR_INSTALL_USEREXIT 1602 The user cancelled the installation 19 Error Code Value Description RRO
29. or Related Links Creating Custom Unattended Installation Packages Specifying Log File Locations For managed system MSI installation run the following command to perform an unattended installation while specifying the log file location msiexec exe i SysMgmt msi l v C openmanage logs SysMgmt log 17 Unattended Installation Features Unattended installation provides the following features e A set of optional command line settings to customize an unattended installation e Customization parameters to designate specific software features for installation e A prerequisite checker program that examines the dependency status of selected software features without having to perform an actual installation Optional Command Line Settings The following table lists the optional settings available for the msiexec exe MSI installer Type the optional settings on the command line after msiexec exe with a space between each setting K NOTE For details about all the command line switches for the Windows Installer Tools see support microsoft com Table 3 Command Line Settings for MSI Installer Setting i lt Package Product Code gt i SysMgmt msi qn x lt Package Product Code gt alnlblri ploleldic a u Im s v lt Package ProductCode gt Result This command installs or configures a product i SysMgmt msi Installs the Server Administrator software This command carries out a fresh ins
30. p experience K NOTE For Blade systems you must install Server Administrator on each server module installed in the chassis K NOTE During installation of Server Administrator on supported Windows systems if an Out of Memory error message is displayed you must exit the installation and free up memory Close other applications or perform any other task that frees up memory before re attempting Server Administrator installation The setup program invokes the prerequisite checker which uses the system s Peripheral Component Interconnect PCI bus to search for installed hardware such as controller cards The Dell OpenManage installer features a Typical Setup option and a Custom Setup option for installing Server Administrator and other managed system software Related Links e Deployment Scenarios for Server Administrator e Optional Command Line Settings Typical Installation When you launch the Server Administrator installation from the prerequisite checker and select the Typical Setup option the setup program installs the following managed system software features e Server Administrator Web Server e Server Instrumentation e Remote Access Controller e Intel SNMP Agent e Broadcom SNMP Agent During a Typical installation individual management station services that do not meet the specific hardware and software requirement for that service are not installed on the managed systems For example the Dell OpenManage
31. pported new operating system Do you want to continue is seen Workaround Click Yes to perform DUP updates
32. rror occurs during execution K NOTE Installations uninstallations and upgrades that you cancel during installer cleanup or after the installation transaction is completed are not rolled back Failed Updates Apply the MSI patches and updates provided by vendors to the original vendor MSI packages provided If you intentionally or accidentally repackage an MSI package or make changes to it directly patches and updates may fail MSI packages must not be repackaged doing so changes the feature structure and Globally Unique Identifier GUID which break any provided patches or updates To make any changes to a vendor provided MSI package use a mst transform file K NOTE A GUID is 128 bit long and the algorithm used to generate a GUID guarantees unique GUID The product GUID uniquely identifies the application 21 22 4 Uninstalling Managed System Software You can uninstall managed system software features by using the Systems Management Tools and Documentation DVD or the operating system You can simultaneously perform unattended uninstallation on multiple systems Uninstalling Managed System Software Using The Provided Media Perform the following tasks to uninstall managed system software using the provided media 1 Insert the Systems Management Tools and Documentation DVD into the system s DVD drive If the setup program does not start automatically run the setup exe in the SYSMGMT srvadmin windows directory on the
33. tallation This command uninstalls a product x SysMgmt msi Uninstalls the Server Administrator software This command sets the user interface UI level q or Jon no UI Used for silent and unattended installation Job basic UI Used for unattended but not silent installation qr reduced UI Used for unattended installation with a modal dialog box displaying installation progress qf full UI Used for standard attended installation This command repairs a product fp reinstalls a product if a file is missing fo reinstalls a product if a file is missing or if an older version of a file is installed fe reinstalls a product if a file is missing or if an equal or older version of a file is installed fd reinstalls a product if a file is missing or if a different version of a file is installed e This option reinstalls a product if a file is missing or if the stored checksum value does not match the calculated value fa reinstalls all files fu rewrites all required user specific registry entries fm rewrites all required system specific registry entries fs overwrites all existing shortcuts Setting Result fv runs from the source and re caches the local package Do not use this reinstall option for the first installation of an application or feature INSTALLDIR lt path gt This command installs a product in a specific location If you sp
34. tems Management Tools and Documentation DVD is pre configured to act as the unattended uninstallation package To distribute the package to one or more systems 1 Configure the ISV distribution software to execute the msiexec exe x DVD Drive SYSMGMT srvadmin windows SystemsManagement SysMgmt msi qb command if you are using the DVD after the unattended uninstallation package has been distributed 2 Use the ISV distribution software to distribute the typical unattended uninstallation package to the remote systems The program executes to uninstall managed systems software on each remote system 3 Reboot each remote system to complete uninstallation 24 Open Issues and Resolutions The following are a list of open issues Server Administrator In Server Administrator operating system name is displayed as Unknown Windows OS Distribution When starting Interactive services detection on Windows Server 2012 an error incorrect function is displayed and the service does not start Server Administrator uses interactive services for alert actions The following registry key contains a value NolnteractiveServices which controls the effect of SERVICE_INTERACTIVE_PROCESS HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Windows The NolnteractiveServices value defaults to 1 which means that no service is allowed to run interactively regardless of whether it has SERVICE_INTERACTIVE_PROCESS When NolnteractiveServices is set to a 0 serv
35. ws SystemsManagement on the Dell Systems Management Tools and Documentation DVD To install the localized version of the managed system software at the command prompt type msiexec I SysMgmt msi TRANSFORMS lt languauge_transform gt mst Replace lt language_transform gt mst with the appropriate language file The language files are as follows e 1031 mst German e 1034 mst Spanish e 1036 mst French e 1041 mst Japanese e 2052 mst Simplified Chinese Uninstalling Systems Management Software To uninstall managed system software type msiexec x sysmgmt msi atthe command prompt Managed System Software Installation Using Third Party Deployment Software Use third party deployment software such as Altiris Deployment Solution to install managed systems software on supported systems To distribute and install Server Administrator using Altiris start the Altiris application and import OpenManage_Jobs bin located at SYSMGMT srvadmin support Altiris on the Systems Management Tools and Documentation DVD Specify a job folder to import OpenManage_Jobs bin Modify the Run Script and Copy File tasks to 20 match the deployment environment When complete schedule the job to run on the supported systems that are managed from the Altiris Deployment Solution System Recovery on Failed Installation The Microsoft Software Installer MSI provides the ability to return a system to its fully working condition after a failed i
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