Dell OpenManage Server Administrator Version 6.3 Read me
Contents
1. If Internet Explorer prompts you to Work Offline Connect or Try Again always select Connect or Try Again Do not select Work Offline When setting dates in the Asset Information section of the Server Administrator home page the current time is appended to the date When setting dates with the CLI the appended time is noon On some systems temperature probe values and settings are only supported for whole degrees not tenths of a degree On these systems setting a fractional value for the minimum warning temperature threshold results in the set value being rounded down to the next whole number value This behavior may cause the minimum warning threshold to have the same value as the minimum failure threshold If you close the browser using browser Close button or logs off from the Operating System the Server Administrator session does not get terminated This session will be listed in the Session Management page until the session time out occurs or DSM SA connection service is restarted or the OS is rebooted The maximum number of Server Administrator sessions at a time is configured by connections entry in lt OpenManagelnstallPath gt iws config iws ini file If you change the operating system timezone to a new timezone Server Administrator session management will not display the time in the new time zone specified Restart the Server Administrator so that the correct time zone time is displayed in th2. Logon option is set to Prompt for user name and password 94201 To resolve this issue perform the following steps 1 Find and select Tools from the menu 2 Select Internet Options and click the Security tab 3 Click Custom level button and scroll down to User Authentication 4 Under Logon choose the option Automatic logon with current user name and password If Server Administrator is running in the Local Intranet Zone you may choose the option Automatic logon only in Intranet zone instead 5 Click Ok to open dialog boxes to complete the setting Microsoft Windows Server 2008 Alert Action gt Execute Application For security reasons Microsoft Windows Server 2008 is configured to not allow interactive services When a service is installed as an interactive service on Microsoft Windows Server 2008 the operating system logs an error message to the Windows System log about the service being marked as an interactive service When you use Server Administrator to configure Alert Actions for an event you can specify the action to execute an application In order for interactive applications to execute properly for an Alert Action the DSM SA Data Manager service must be configured as an interactive service Examples of interactive applications are applications with a Graphical User Interface GUI or that prompt you for input in some way such as the pause command in a batch file When Server Ad
3. Windows 2008 R2 managed node a valid CA signed certificate is required to create compatibility mode WinRM Listener You cannot create a compatibility mode listener with a self signed certificate 384061 ISSUES FOR SERVER ADMINISTRATOR WEBSERVER RUNNING ON MICROSOFT WINDOWS XP OPERATING SYSTEM If you are running Server Administrator Web Server on a Microsoft Windows XP SP2 operating system and trying to manage a system with VMware ESXi version 4 operating system remotely a login failure message is displayed To resolve this issue you must file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM apply Microsoft KB909425 The KB is available at gt http support microsoft com kb 909425 275271 ISSUES FOR SERVER ADMINISTRATOR RUNNING ON RED HAT ENTERPRISE LINUX OPERATING SYSTEMS When starting Server Administrator from the Red Hat Enterprise Linux console kernel log messages may display To avoid these messages perform the following steps 1 Edit the etc sysconfig syslog file and modify KLOGD_OPTIONS to KLOGD_OPTIONS c 4 2 Restart syslog by executing etc init d syslog restart When using the Mozilla browser on Red Hat Enterprise Linux operating systems the font and type size on the Server Administrator global navigation bar appear different from the default font and type size that Server Administrator uses For systems running a supported Red Hat Enterprise Linux ope
4. box to change the password is checked Enter a new password and then enter it again to validate the change file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM OR Use the racadm utility to change the password racadm config g cfgUserAdmin o cfgUserAdminPassword i lt usr_index gt lt new_pwd gt where lt usr_index gt is the index of the user database entry to be modified and lt new_pwd gt is the new password Depending on your network and proxy configurations and whether you are using Mozilla browser you may need to enter the exact IP address of the RAC controller you are trying to access in the No Proxy for field of your browser Perform the following steps 1 Open your Mozilla browser 2 Click Edit 3 Click Preferences 4 Click Advanced in the left sidebar 5 Click Proxies in the left sidebar 6 Enter the RAC IP address in the No Proxy for field 7 Click OK and then close the browser Tf the out of band RAC user interface was spawned off from the Server Administrator home page with a Mozilla browser strings with extended ASCII characters may not display correctly in certain languages This issue occurs because the browser is set to the UTF 8 character set by Server Administrator To correct this issue change the browser character coding to ISO 8859 1 For Japanese and Chinese UTF 8 is the correct encoding for RAC pages To view the RAC Web base
5. not be performed on a virtual disk that is in a Regenerating state However the task drop down menu for a Regenerating RAID 1 concatenated virtual disk may display the Format and Check Consistency options Dell is working to resolve this problem If a physical disk in a RAID 1 concatenated virtual disk fails the virtual disk is in a Degraded state Rebooting the system may cause the virtual disk to change to a Failed state yet the virtual disk is still fully operational and can be restored to OK status once a functional physical disk is added back to the RAID 1 set Dell is working to resolve this problem Using the Storage Management Service Advanced Create VDisk Wizard may occasionally result in a vertical scrollbar of less than normal width If this occurs resizing the Server Administrator window causes the vertical scrollbar to be redrawn correctly Using the GUI if a virtual disk is renamed to a name containing multiple blank and consecutive spaces the name is truncated to a single space after Apply is clicked When the Open in a New Window option is selected in the Storage Management Service Advanced Create VDisk Wizard the current page is opened in a new window rather than launching the selected option STORAGE MANAGEMENT SERVICE ISSUES FOR RED HAT ENTERPRISE LINUX OPERATING SYSTEMS If a physical disk in a RAID 1 concatenated virtual disk fails the virtual disk is in a Degraded state The Che
6. AAA Solution If you are using thttpd upgrade to version 2 0 If you are not then contact your vendor and ask for a patch or change your Web server CVE on this one is CAN 2000 0359 Dell has determined that this warning is a false positive Enabling Integrated Windows Authentication in Internet Explorer is not required to activate the Single Sign On feature Server Administrator security settings are not applicable for Active Directory users Active Directory users with read only login can access Server Administrator even after access is blocked in the preferences page of Server Administrator Dell SNMP MIB Files for Dell Systems Dell SNMP MIB files for Dell systems allows you to obtain and verify information provided by supported software agents The current MIB files supported by PowerEdge TM software agents are located at support mib on the Dell Systems Management Tools and Documentation DVD NOTE A MIB II compliant SNMP supported network management station is required to compile and browse MIB files OpenManage support for EFS Encrypting File System To improve security Microsoft provides the capability to encrypt files using EFS Encrypting File System Note that Server Administrator will not function if its dependent files are encrypted Server Administrator GUI and CLI Response Time On Dell PowerEdge x8xx and later systems the response time for some parts of the Dell OpenManage Server Administrat
7. E E E E E E H E E EE E EHH DELL TM OPENMANAGE TM SERVER ADMINISTRATOR VERSION 6 3 README FEE EEE EE EE EE EE Version 6 3 Release Date July 2010 NOTE This readme provides information for Dell OpenManage Server Administrator version 6 3 This file contains updated information for your Dell OpenManage Server Administrator User s Guide and any other technical documentation included with Server Administrator NOTE Dell OpenManage System Management software including Server Administrator is available only on the Dell Systems Management Tools and Documentation DVD NOTE See the Dell OpenManage Storage Management readme for detailed information regarding the Storage Management Service The Server Administrator documentation includes the User s Guide Messages Reference Guide CIM Reference Guide Command Line Interface CLI User s Guide SNMP Reference Guide and Compatibility Guide You can access the documentation from the Dell Systems Management Tools and Documentation DVD or from the Dell support website at support dell com This file contains the following sections Criticality Minimum Requirements Release Highlights Installation User Notes Known Issues Sri i RiA RAR LAIDIMIAIA AAA LEAMIAIRIMIAIA IAAL RIA LAAAIMILIA AIA LAA LRILIAILIAAIALRAALRARIGILIAIAIALRAALRIRIMITIAIAIAIRAALRIRIAALIAITEALRAALA CRITICALITY Sri i RiAEARLAIDIMIAIALRAALRAAIAIRIAIAIA IAAL RAM LRILIRITIAIAIA TAA L
8. On Red Hat Enterprise Linux when SELinux is set to enforced mode the DSM SA Connection service fails to start Do one of the following steps and then start the service e Set SELinux to Disabled mode or to Permissive mode e Change the SELinux property allow_execstack to on state You must run the command setsebool allow_execstack on to do this e Change the security context for the DSM SA connection service You must run the command chcon t unconfined_execmem_t opt dell srvadmin sbin dsm_om_connsvcd to do this 378181 ISSUES FOR SERVER ADMINISTRATOR WEB SERVER RUNNING ON ALL LINUX OPERATING SYSTEMS Negotiate authentication is not supported while remote managing a Windows based managed node from Linux based Server Administrator Web Server If you run Server Administrator Web Server on a Linux based operating system and try to manage a remote Windows managed system as domain user a login failed message will be reported However you can remotely manage a Windows Linux based Managed System from a Windows based Server Administrator Web Server 275424 332775 ISSUES FOR SERVER ADMINISTRATOR RUNNING ON ALL SUPPORTED OPERATING SYSTEMS Due to resource non availability inventory collection may terminate unexpectedly and restart If this occurs the folder C Temp invcol may be left as an artifact file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM The presence
9. RALIGILIAIAIA LAA LRARIGILIAIAIALRAALRIRIMIDIAIAIAIRAALRARIAATIAITEAIRAALA 3 Optional Dell recommends that you review specifics about the update to file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM determine if it applies to your system The update contains changes that impact only certain configurations and provides new features that may or may not apply to your environment FEET MINIMUM REQUIREMENTS FEET This section provides information about the minimum requirements for installing and using Server Administrator Please see the latest Dell Systems Software Support Matrix contained on the media for the latest and complete list of supported operating systems and platforms Microsoft R Internet Explorer 7 0 and 8 0 on Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows XP SP2 and Microsoft Windows Vista Microsoft R Internet Explorer 8 0 on Microsoft Windows 7 Firefox 3 0 3 5 on Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows XP SP2 Microsoft Windows Vista and Microsoft Windows 7 Native Browser on SUSE Linux Enterprise Server version 10 version 11 Red Hat R Enterprise Linux R AS ES WS version 4 8 version 5 5 and version 6 0 NOTE The Server Administrator browser attempts to use the available browser in all cases However under certain circumstances using an unsupported version or unsupported type browser ma
10. and line omreport system version outc lt filename gt ensure that you specify an absolute path name for the output file for example c out txt otherwise the output file will be empty Issuing the omreport system esmlog alertlog cmdlog fmt tbl command on the CLI can result in XML parsing errors if the size of the log is very large Use the GUI or the omreport system esmlog alertlog emdlog CLI command to view the contents of the log 124997 For complex omconfig CLI commands that contain multiple set commands in one command line the CLI may report a success status for the command even if part of the command failed To avoid this issue run only one command per command line The current settings can be confirmed by performing the corresponding omreport command Some complex omconfig CLI commands that contain multiple set operations have been modified to avoid the above problem If while executing a CLI command you receive the message Error Illegal combination of parameters modify your command into file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM several simpler commands Each command should change only one setting When running Server Administrator on a system with a Traditional Chinese operating system the Server Administrator pages are displayed in Simplified Chinese To view the Server Administrator in English go to your browser language preference page and chang
11. ation in the United States and other countries Microsoft and Windows Server are registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat is a registered trademark of Red Hat Inc in the United States and or other countries SUSE is a registered trademark of Novell Inc in the United States and or other countries VERITAS is a registered trademark and Backup Exec is a trademark of VERITAS Software Corporation Adaptec is a registered trademark of Adaptec Inc Server Administrator uses the OverLIB JavaScript library This library can be obtained from http www bosrup com web overlib Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own July 2010 file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM
12. ck Consistency operation should not be performed on a virtual disk while it is in a degraded state However the task drop down menu for a degraded RAID 1 concatenated virtual disk may display the Check Consistency option Do not perform a consistency check until appropriate actions are performed to restore the virtual disk Dell is working to resolve this problem With Chinese or Japanese language browser settings using the file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM Storage Management Service Advanced Create VDisk Wizard may occasionally result in text overflowing to the bottom of the side by side blue text boxes NOTE The Remote Access Service is supported on xx1x systems only The following subsections list the currently known issues regarding implementation and operation of your RAC and the Remote Access Service in Server Administrator Server Administrator user interface and commands related to local authentication enable are not applicable for RAC firmware 3 20 The Active Directory authentication feature replaces the local operating system authentication feature in this version of firmware Due to this change the following commands will return errors racadm localauthenable omconfig rac authentication Due to fluctuations in the watchdog timer the Last Crash Screen may not be captured when the Automatic System Recovery is set to a value of less than 30 seconds To
13. d interface when using Mozilla 1 6 you must configure your cookie settings to Enable all cookies To enable all cookies go to the menu options and click Edit gt Preferences gt Privacy amp Security gt Cookies and then select Enable all cookies If you do not perform these steps you will not be able to log in to the Web interface and you will receive a message that your username and password are incorrect On some Windows operating systems under certain conditions the iDRAC Modular ivmcli exe and iDRAC Monolithic vmcli exe will fail or error out This is due to the unavailablity of required runtime components of Visual C Libraries VC 2008 redistributable package to run the applications file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM Workaround would be downloading and installing Microsoft Visual C 2008 Redistributable Package x86 from the following location gt http www microsoft com downloads details aspx familyid 9B2DA534 3E03 4391 8A4D 074B9F2BC1BF amp displaylang en 357342 FEE EEE a Information in this document is subject to change without notice C 2010 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell PowerEdge PowerVault and Dell OpenManage are trademarks of Dell Inc Intel is a registered trademark of Intel Corpor
14. d then uninstall Server Administrator the changed threshold value becomes the default threshold value When modifying the warning threshold settings the values are stored in the firmware as discrete integer values and scaled for display If the modified value is not a discrete integer it may change when saved Fan redundancy can have the following states Fully Redundant The sensors display this status if all the fans in the system are present and are in a non failure state OR Redundancy Lost The sensors display this status whenever any system fan fails or is removed from the chassis If a system with memory redundancy enabled enters a redundancy lost state it may not be apparent which memory module is the cause If you cannot determine which DIMM to replace see the switch to spare memory detected log entry in the ESM system log to find the memory module that failed If you run Server Administrator while the system is in OS Install Mode memory may be reported incorrectly by Server Administrator To avoid this issue you must disable OS Install Mode before running Server Administrator If you have to uninstall and reinstall the operating system SNMP file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM service then reinstall Server Administrator as well so that the Server Administrator SNMP agents are registered with the operating system SNMP agent Server Administrato
15. dministrator component tree tabs tab menus or help as Server Administrator has been designed with limited functionality to reduce overhead Full feature capabilities of the Web browser such as Back Refresh and Open in New Window may not be supported Selecting the boot sequence under the BIOS Setup tab does not re enable boot devices that have been previously disabled in file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM the System Setup Program The links on the Server Administrator home page may lock up after repeated random clicking To resolve this situation refresh the browser by pressing lt F5 gt or click the browser Refresh button All unsecured HTTP requests to Server Administrator receive an invalid response Server Administrator runs only one instance of the Web server which is secure Make all connections through https lt ip address gt lt port number gt Any http lt ip address gt lt port number gt request for connection with the server receives an invalid response If the browser used with Server Administrator indicates that it cannot display a page or perform an action ensure that the browser is in online mode To go online perform the following If you are using Internet Explorer click File on the menu bar and deselect the Work Offline option When Work Offline is selected a check displays to the left of the option on the File menu
16. e Session Management page Server Administrator Auto Recovery feature may execute configured action when system is under heavy stress file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM The Auto Recovery feature can be set to execute an action For example reboot system to recover a hung system Since the Auto Recovery timer is now an application level timer instead of a kernel level timer heavy resource stress on the system makes it more likely that a short keep alive interval less than 120 seconds will not be measured accurately and the configured action may be triggered The issue will be more prevalent in systems that have only one CPU with hyper threading unsupported disabled or systems that are subjected to persistent stressful conditions such as resource depletion and CPU running at 100 usage with significantly more threads than normal usage The Auto Recovery feature is not enabled by default If the Auto Recovery feature has been enabled increase the System Reset Timer value to at least 120 seconds 78425 Using Internet Explorer browser if you install Server Administrator on a system that includes a underscore in its hostname you must use the IP address of the target system in the browser URL to launch Server Administrator as Hostnames with underscores are not supported For example assuming Server Administrator is listening on port 1311 https 192 168 2 3 1311 For mor
17. e browser instances tabs using SSO login as only one session remains active while the other sessions expire Tf you start stop or restart the sfcbd service continuously for more than two times the Openwsman service stops and the Server Administrator web server reports a connection error To resolve this issue restart the Openwsman service when you restart the sfcbd service on a managed node 381283 When executing Server Administrator CLI commands with the fmt cdv option some omreport system subcommands fail with XML transformation errors You can use other CLI formats like tbl Ist ssv to get the same information 378734 ISSUES FOR SERVER ADMINISTRATOR RUNNING ON ALL MICROSOFT WINDOWS OPERATING SYSTEMS Execute all Server Administrator CLI commands from a 32 bit Windows command prompt Acceptable ways to access the 32 bit command prompt file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM are by clicking Start gt Programs gt Accessories gt Command Prompt or by clicking Start gt Run and then typing cmd exe Attempts to run the CLI commands from the DOS command command com may generate unpredictable results The DSM SA Connection Service may hang on system startup if both Oracle and VERITAS R Backup Exec TM are installed on the system To manually start the DSM SA Connection Service on a system running Windows click Start gt Programs gt Adm
18. e information see the following article on the Microsoft website http support microsoft com kb 3 12461 Tf the Alert Log contains large number of entries and if you try to navigate to another page Server Administrator GUI may become unresponsive and may take approximately 30 seconds 152755 On certain systems that do not support power monitoring Server Administrator reports the two platform event filters related to power monitoring as System Power Probe Warning and System Power Probe Failure These two filters are not supported on these systems That is you can view and configure these filters however no action will be taken 172125 On Server Administrator Under Asset Information gt System Information gt Primary User Telephone Number configuration allows only alphanumerics 185770 The selection of default option for front panel LCD in Server Administrator will display Model Name where as the default is Service Tag on the physical LCD In case Server Administrator does not respond or is locked to your selections on the component tree perform the following steps 1 Click on Preferences The Preferences page appears 2 Click on the Server administrator file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM 3 Now the items on the front page may respond to your click Persistence of Configuration and Log File Changes in VMware R ESXi On systems running the VMware ESXi opera
19. e the language to English Log files saved from Server Administrator are saved in zip format For best results it is recommended to open this zip file using WinZip Using the Windows Server 2003 or Windows XP embedded Compressed zipped Folder utility is not recommended After configuring BIOS settings on certain systems a second reboot may be required for updated BIOS settings to be properly displayed by Server Administrator If you import an invalid root certificate into Server Administrator using Preferences gt General Settings gt Web Server gt X 509 Certificate and try to log in to Server Administrator after restarting the Web server you will see a blank page To correct this issue restore your original keystore db file before importing a valid root certificate To restore the keystore db file use both the basic operating system commands and the Server Administrator CLI Perform the following steps from your operating system command line 1 Type omconfig system webserver action stop 2 Locate the keystore db bak file The default path is C program files dell SysMet iws config 3 Copy keystore db bak to keystore db 4 Type omconfig system webserver action start A temperature drop below a minimum failure threshold does not cause a system reset even if this alert action is set Clicking the browser Back and Refresh buttons may not display the correct page with respect to the Server A
20. ell Inc If another application is configured to run on port 1311 before Server Administrator is installed the DSM SA Connection Service will not start after installation Before you install Server Administrator ensure that port 1311 is not being used You need to enable client side scripting in Internet Explorer before starting Server Administrator To do so perform the following steps 1 Navigate to Tools in Internet Explorer 2 Under Tools click Internet Options 3 Under Internet Options click the Security tab 4 Select the security zone that the system running Server Administrator belongs to NOTE This option should be set to Trusted sites file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM 5 Click the Custom Level button 6 For Windows 2003 perform the following steps Under Miscellaneous select the Allow Meta Refresh radio button Under Active Scripting select the Enable radio button Under Active scripting select the Allow scripting of Internet Explorer web browser controls radio button 7 Click OK and restart your browser To allow Single Sign on for Server Administrator perform the following steps 1 Navigate to Tools in Internet Explorer 2 Under Tools click Internet Options 3 Under Internet Options click the Security tab 4 Select Trusted sites 5 Click the Custom Level button 6 Under User Authent
21. ensure correct functioning of the Last Crash Screen feature set the System Reset Timer to at least 30 seconds The cfgDNSServerl and cfgDNSServer2 properties of group cfgLanNetworking may be set to identical values while swapping addresses Some performance may be lost temporarily during the swapping The cfgLanNetworking group is configured using the racadm config command 132894 The remote access controller uses FTP protocol to perform some of the Dell OpenManage commands If a firewall is installed in the system it may cause these commands to fail The following Server Administrator CLI commands use FTP protocol to communicate with the RAC omconfig rac uploadcert omconfig rac generatecert The following racadm commands use FTP protocol to communicate with the RAC file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM racadm sslcertupload racadm sslcsrgen racadm fwupdate If the RAC configuration is reset to factory defaults using the racadm racresetcfg command the RAC configuration tab in Server Administrator does not reflect the reset configuration settings until the system reboots Also the RAC configuration page in Server Administrator cannot be used to make any configuration changes until the system reboots The RAC does not support local RAC user IDs with special characters When adding a local RAC user use only alphanumeric characters for the user name Whi
22. ication select the Automatic Logon with current username and password radio button Press OK to exit the Custom Level window 7 Now select the Advanced tab and under HTTP 1 1 settings make sure Use HTTP 1 1 is checked 8 Select Trusted sites Click Sites Add server to the website Click Close 9 Click OK and restart your browser If you run a security scanner tool such as Nessus against the Server Administrator Web server certain security warnings against port 1311 running the Server Administrator Web server may be displayed The following warnings have been investigated by Dell engineering and are determined to be false positives invalid security warnings that you can safely ignore The Web server on 1311 allows scripts to read sensitive configuration and or XML files Dell has determined that this warning is a false positive The Web server on 1311 allows to delete which implies that the Web server will allow a remote user to delete the files in root on the server Dell has determined that this warning is a false positive The Web server on 1311 may be susceptible to a WWW Infinite file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM Request attack Dell has determined that this warning is a false positive It is possible to make the remote thttpd server execute arbitrary code by sending a request like GET If Modified Since AAA JA
23. inistrative Tools gt Service right click DSM SA Connections Services and select Start The Server Administrator may show a blank page after the browser is refreshed using lt F5 gt or by clicking the browser Refresh button in Internet Explorer Version 7 0 This is a known issue and there is an article and fix provided from Microsoft The Knowledge Base article number is KB933006 and a fix has been provided as security update 933566 MS07 033 Cumulative Security Update for Internet Explorer 165588 You may not have appropriate privileges on Server Administrator GUI if 1 You are part of an Active Directory group that is part of another group 2 You try to launch Server Administrator using the desktop icon when single sign on is enabled Internet Explorer 8 has a new security feature called Loopback security check which prevents NTLM based authentication from the local machine This feature blocks you from performing any set operation in Server Administrator if logged in using single sign on SSO clicking Server Administrator desktop icon on Internet Explorer 8 319132 Using the Internet Explorer web browser you cannot attach files named with upper case non ASCII letters However this is supported on Firefox 380725 ISSUES FOR SERVER ADMINISTRATOR RUNNING ON MICROSOFT WINDOWS 2003 OPERATING SYSTEMS The following warning message can be ignored A provider omprov has been registered in the WMI
24. interactive service However the system is configured to not allow interactive services This service may not function properly This change allows the DSM SA Data Manager service to execute interactive applications properly for an Alert Action Also make sure the Interactive Services Detection service is running in order to see the interface prompt displayed by the interactive application Once these changes are made the Interactive services dialog detection dialog box will be displayed by the operating system to provide access to the interactive application interface prompt 103661 After upgrading Windows Server 2003 x64 to Windows Server 2008 x64 with Dell OpenManage Server Administrator installed the Dell OpenManage Server Administrator display does not show all of the expected instrumentation pages The Dell OpenManage Server Administrator installation must be repaired Go to Start gt Settings gt Control panel gt Add Remove Programs gt Select Change on the DELL OpenManage Server Administrator installation and select the Repair option to correct the issue When a Windows 2008 R2 Managed Node is added to a domain logging in from any Server Administrator Web Server to that Windows 2008 R2 Managed Node will fail with local user or local power user credentials Only local Administrator or Domain user s credentials will work with a prerequisite that all required winrm configurations have been applied 330800 On a
25. le the RAC is being reset the Instrumentation Service cannot read sensor data for certain systems As a result the voltage temperature and other probes may not be visible on the Server Administrator home page until the RAC has completed resetting The RAC may not send traps when your system is locked up To enable traps to be sent when the system is locked configure the watchdog timer using the Server Administrator GUI In the Server Administrator GUI click the Properties tab and ensure that the Auto Recovery is selected The default value of the Action On Hung Operating System Detection setting is None None indicates that detection will not be performed RAC firmware 2 0 and higher does not support passwords with special characters non alphanumeric only for RAC user IDs logging in using the Web based interface with Local RAC Authentication If you created RAC user IDs using previous versions of the firmware or if you created user IDs using Server Administrator that is running version 2 0 firmware on the managed system you cannot log in to the RAC Use one of these methods to correct this issue Change your passwords before updating the firmware OR Use the following CLI command to change the password omconfig rac users username xx userpassword yy where xx is the original user ID and yy is the new password OR Change the password through Server Administrator using the User tab Ensure that the check
26. matic configuration and proxy setting information for each connection is separate from the same information used for the LAN connection If you have a dial up and a LAN connection at the same time Internet Explorer may block your access to the Internet This blocking occurs because each connection in Internet Explorer 5 0 uses its own automatic configuration and proxy settings When you try to establish a PPP connection Internet Explorer attempts to use the dial up connection settings to access the Internet You can find additional information about this issue in the article Q818060 Connections No Longer Use Local Area Network Automatic Configuration and proxy settings in the Microsoft Knowledge Base KB at support microsoft com To correct this problem you must apply Microsoft IE HotFix Q818060 or KB839571 to Internet Explorer 6 0 SP1 on Windows 2000 server or Windows 2003 server HotFix Q818060 and KB839571 are available on the Server Manage Node CD in the srvadmin Windows HotFix directory See the following Microsoft support articles for further instructions on applying this HotFix Windows 2000 Server http support microsoft com kbid 8 18060 Windows 2003 Server http support microsoft com kb 83957 1 As explained in the Microsoft KB article use the Registry Editor regedit exe to browse to the following key HKEY_ LOCAL MACHINE Software Microsoft Windows CurrentVersion Internet Settings If DialupUseLa
27. ministrator is installed on Microsoft Windows Server 2008 the DSM SA Data Manager service is installed as a non interactive service which means that it is configured to not be allowed to interact with the desktop directly If an interactive application is executed for an Alert Action in this situation the application will be suspended waiting for input from the user but the application interface prompt will not be visible to the user The application interface prompt will not be visible even after the Interactive Services Detection service is started For each execution of the interactive application there will be an entry for the application process in the Processes tab in Task Manager file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM If you need to execute an interactive application for an Alert Action on Microsoft Windows Server 2008 you must configure the DSM SA Data Manager service to be allowed to interact with the desktop To allow interaction with the desktop right click on the DSM SA Data Manager service in the Services control panel and select Properties In the Log On tab enable Allow service to interact with desktop and click OK Restart the DSM SA Data Manager service for the change to take effect When the DSM SA Data Manager service is restarted with this change the Service Control Manager logs the following message to the System log The DSM SA Data Manager service is marked as an
28. nSettings key is not present create a registry item for DialupUseLanSettings and set a value of 1 Make sure the value type is DWORD Note HotFix Q818060 may still fail to install on Internet Explorer 6 0 SP1 If the error This update requires Internet Explorer 6 0 SP1 to be installed occurs perform these steps file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM 1 Unzip Q818060 Eng IE6 zip 2 From a Windows command shell enter Q818060 exe C to extract the HotFix files to a directory 3 In the command shell switch to the directory and then enter jeupdate exe Q818060 4 Launch Internet Explorer open the Help menu and select About Internet Explorer Verify that Q818060 appears in the Update Versions field FERRE KNOWN ISSUES FERRE EEE This section provides information on open issues with this release of Server Administrator ISSUES FOR SERVER ADMINISTRATOR RUNNING ON VmWare ESX OPERATING SYSTEMS After adding a VMware ESX 4 1 operating system to the Active Directory domain an Active Directory user must do the following e To log in to the Server Administrator while using the VMware ESX 4 1 operating system as a Server Administrator restart the DSM SA Connection Service e To log in to the Remote Node while using the VMware ESX 4 1 operating system as a Remote Enablement Agent wait for approximately five minutes for the sfcbd to add the permissi
29. namespace Root CIMV2 Dell to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests This can be ignored as the Managed Object Format file used to register the provider omprov states that the provider only file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM reads the inventory data it does not perform any functions on the server that require user impersonation An error message The compressed zipped folder is invalid or corrupted will be displayed when you perform the following actions in Server Administrator on Windows 2003 for x64 systems with Internet Explorer 6 Service Pack 1 1 Go to System gt Logs 2 Select Command Alert or Hardware 3 Click Save As 4 Click Open in File Download message box Additionally the Export function in the Server Administrator GUI may not work The root cause of both problems is the same To resolve the issue uncheck Do not save encrypted pages to disk under Tools gt Internet Options gt Advanced tab For more information see the following article on the Microsoft website gt http support microsoft com default aspx scid kb en us 8 12935 gt http support microsoft com default aspx scid kb en us 141582 and gt http support microsoft com default aspx scid kb en us 144876 When running Server Administ
30. of this folder does not affect functionality of the inventory collection The folder can be deleted if required 138549 After installing Server Administrator from the command prompt issuing an omreport or omconfig command from the same prompt can cause an error Open a new command prompt and issue commands from the new window If the command log page in the Server Administrator GUI displays an error message indicating that the XML is malformed you must clear the command log from the CLI using the omconfig system cmdlog action clear command After a Reset to Defaults operation of the Integrated Dell Remote Access Controller the first user configuration operation will fail if it is a single user configuration item such as enabling or disabling a user or changing user name Always change a combination of two user configuration items such as enabling or disabling a user and changing user name concurrently during your first configuration operation 136599 While browsing through IT Assistant if the SNMP protocol is disabled and the CIM protocol is enabled the redundancy status is shown as lost even though the system has full redundancy To confirm the correct state of the system use the Server Administrator user interface The Format or Split Mirror operation may fail on a RAID 1 virtual disk on a CERC SATA 1 5 6ch controller Dell is working to resolve this problem When issuing the Server Administrator comm
31. on to the new user 374857 If you configured the syslog to store logs on a remote virtual disc VD and removed the remote VD without reconfiguring the syslog to a valid location the Server Administrator web server screen stops responding To continue using the Server Administrator Web server restart the management services on the managed node 354388 ISSUES FOR SERVER ADMINISTRATOR WEB SERVER RUNNING ON REDHAT LINUX 4 OPERATING SYSTEMS Server Administrator Web Server running on RHEL4 Operating system may report an out of memory error while managing a remote system This error may be reported because of an old curl library present with the Web Server Operating System Refer to the curl website http curl haxx se changes html for details Contact the Operating System vendor for the latest supported library file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM 328459 While remote managing a Windows based node using a RHEL4 based Server Administrator Webserver the following health status links are not displayed e Storage in the System page e Hardware Log in the Main System Chassis page This is due to an issue with the libxml2 library A fix is planned in a later release of the RHEL4 Operating System However to see the health status navigate to the Storage and Hardware Log pages 373562 ISSUES FOR SERVER ADMINISTRATOR WEB SERVER RUNNING ON REDHAT LINUX OPERATING SYSTEMS
32. or GUI and CLI have increased to several seconds because some of the iDRAC data is no longer cached by Server Administrator The data must be retrieved from the iDRAC when requested by you The Server Administrator GUI pages whose response time may have increased are as follows Server Administrator home page on log in Remote Access gt Users Alert Management gt Platform Events The Server Administrator CLI commands whose response time may have increased are as follows gt omreport chassis remoteaccess config user gt omreport system platformevents gt omreport system pedestinations file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM The amount of time varies depending on the hardware system and operating system 188345 When configuring BIOS setup options through server administrator if conflict BIOS settings exist the update attempt may fail at system reboot and possibly none of the BIOS setup option is updated For example when you configure Embedded SATA Controller to RAID and Boot Mode to UEFI simultaneously UEFI does not support RAID option this conflict prevents any BIOS configuration to be updated at system reboot On certain systems user defined thresholds set under Server Administrator become the default thresholds after uninstalling Server Administrator After you change the threshold value of a probe on certain systems running Server Administrator an
33. r Device Drivers for Linux Server Administrator includes two device drivers for Linux Dell Systems Management Base Driver dcdbas and Dell BIOS Update Driver dell_rbu Server Administrator uses these drivers to perform its systems management functions Depending on the system Server Administrator loads one or both of these drivers if required These drivers have been released as open source under the GNU General Public License v2 0 They are available in Linux kernels from kernel org starting with kernel 2 6 14 Red Hat Enterprise Linux Server Administrator provides precompiled dcdbas and dell_rbu modules for Red Hat Enterprise Linux version 4 5 These drivers also ship with Red Hat Enterprise Linux version 4 5 and version 5 It is expected that future Red Hat Enterprise Linux version 4 5 and 5 Updates will continue to ship these drivers SUSE Linux Enterprise Server These drivers ship with SUSE Linux Enterprise Server version 10 It is expected that future SUSE Linux Enterprise Server version 10 Service Packs will continue to ship these drivers If the drivers are available with the operating system Server Administrator will use those versions of the drivers If the drivers are not available with the operating system Server Administrator will use its precompiled modules on Red Hat Enterprise Linux version 4 If precompiled drivers are not available with the operating system or Server Administrator Server Administrato
34. r uses its Dynamic Kernel Support DKS feature to build the drivers when needed See the Dell OpenManage Server Administrator Installation Guide for more information about DKS When using the Storage Management Service Stop the DSM SA Data Manager Services before updating the Adaptec R Controllers Detailed information on the Storage Management Service is available in the Storage Management Service online help After installing and launching Server Administrator you can access the Storage Management Service online help by selecting the Storage or lower level tree object and clicking the Help button on the global navigation bar file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM NOTES FOR THE REMOTE ACCESS SERVICE This service is available on supported systems in this release only It enables remote access to a server that has lost its network connection or that has become unresponsive In this release of Server Administrator the Remote Access Service uses Integrated Dell Remote Access Controller DRAC 1DRAC also has its own CLI that is accessed through the racadm command You can add racadm commands to a batch or script file to automate various user tasks To limit the stress load on the managed system and RAC add sleep or delay commands of one or two seconds between the individual racadm commands After installing Internet Explorer 5 0 or later you may notice that the auto
35. rating system kernel driver messages such as AAC_ChardevOpen may be displayed in the console at the login prompt These messages are displayed in the console when the driver initialization is delayed by the installation of Server Administrator services and can be safely ignored ISSUES FOR SERVER ADMINISTRATOR RUNNING ON SUSE ENTERPRISE LINUX OPERATING SYSTEMS Dell OpenManage Server Administrator OMSA stops functioning when the Operating system is upgraded from SLES11 Gold to SLES11 SP1 To resolve this issue uninstall OMSA and re install the current or next version of OMSA after the Operating system upgrade 388955 The following are open issues regarding the Storage Management Service When issuing certain omconfig storage CLI commands with Power file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM User privileges the Error User has insufficient privileges to run command omconfig message may be displayed You must be logged in as an Administrator to perform these actions On a Windows Server 2003 system it is strongly recommended that you update to Service Pack 1 or later Service Pack 1 is required to fully support SAS technology Invalid Format and Check Consistency options are displayed for a regenerating virtual disk When a physical disk in a virtual disk is rebuilding the virtual disk changes to a Regenerating state The Format and Check Consistency operations should
36. rator crypt32 dll errors may be written to the OS Application Event log This issue occurs due to the Update Root Certificates component which is installed by default as part of Windows Server 2003 installation For more information on this component and reasons for errors see the following articles on the Microsoft website gt http www microsoft com technet prodtechnol windowsserver2003 technologies security ws03mngd 04_s3cer mspx gt http support microsoft com default aspx scid kb en us 317541 There are two options to avoid these errors from being written to the Event log gt Uninstall the Update Root certificates component as described in the first knowledge base article mentioned above Note This procedure may affect other programs as discussed in the article gt Install the Server Administrator certificate as a trusted certificate Note This procedure may still prompt you to accept the certificate when you log on to Server Administrator but will prevent the crypt32 errors from being logged to the file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM Event log ISSUES FOR SERVER ADMINISTRATOR RUNNING ON MICROSOFT WINDOWS 2008 OPERATING SYSTEMS If Server Administrator is launched using the desktop icon Single Sign on may not work if in the Internet Explorer under Tools gt Internet Options gt Security gt Custom Level the User Authentication
37. ting system the file system is ramdisk Modifications made to the files within the filesystem are generally not persistent across reboots with the exception of designated configuration and log files These files are updated to the disk periodically and on system shutdown If the system is reset without a graceful shutdown before the updates to the designated configuration are made and before log files are updated to the disk the changes are lost The following is one example of the effect of this behavior On certain systems the first time that the thresholds for a probe are changed after Server Administrator is installed the current threshold values for that probe are saved as the default threshold values by writing the values to a configuration file When Set to Default is performed after the first change of the thresholds Server Administrator sets the threshold values to the values that were saved in the configuration file as the default If the system running the VMware ESXi OS is reset without a graceful shutdown before the changes to the configuration file are updated to the disk the user defined thresholds become the default thresholds 277439 Some Server Administrator CLI commands may function properly only when they are run from the elevated console window Therefore it is recommended that you use the elevated console for running the CLI 315853 Due to some limitations you cannot login simultaneously to multipl
38. y not be reported to you In such cases you may see unexpected results NOTE The operating system media browser install may not be the version supported by Server Administrator See the appropriate Red Hat Enterprise Linux operating system documentation to upgrade the base browser install version to the supported version NOTE If you are unable to launch Server Administrator using IPv6 address check the operating system and browser support for IPv6 SUPPORTED RAC FIRMWARE file T htdocs SOFTWARE svradmin 6 3 en README readme txt 10 26 2012 8 28 05 AM iDRAC firmware version 1 1 or greater is required for systems installed with iDRAC Managed node installation racadm local racadm for systems installed with iDRAC supports iDRAC monolithic 1 5 iDRAC modular 3 0 firmware FREER HEE RELEASE HIGHLIGHTS FERRET HEE For a detailed table of supported servers and operating systems see the Dell Systems Software Support Matrix E E E E E E H E E HEE H EE EEEH INSTALLATION E E E E E E E HEE H EEE EHH For complete installation instructions see the Dell OpenManage Server Administrator Installation Guide Version 6 3 E E E E E H E EE EEE HHHH USER NOTES E E E E E H EEE EE EHHH This section provides information to help enhance your experience with Server Administrator in particular implementations and environments Server Administrator uses port 1311 as the default port Port 1311 is a registered port number of D
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