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Dell OpenManage Server Administrator Version 5.2 Compatibility Guide

1. 83 Requirements 2 4 ad da at ak Rg Gd ha 83 New in Server Agent Version43 D o o 84 Server Agent 4 3 0 Resolved Issues o o 84 Server Agent 4 2 2 84 Requirements 0000 eee ee 84 New and Resolved Issues in Server Agent Version 4 2 2 85 Server Agent 42 1 85 Requirements raes ga cdt La cee ee 85 New in Server Agent Version 4 2 1 naaa aaa 85 Resolved Issues for Server Agent Version4 2 1 86 Server Agent42D o 86 Requirements oaa 86 Glossary ose aad A E ee d EE Wyte te ane 87 6 Contents Introduction Overview Dell OpenManage Server Administrator provides a powerful integrated set of systems management applications for keeping the systems on your network healthy Server Administrator provides fault management information prefailure information and asset and inventory information to management applications You can install Server Administrator from the Dell PowerEdge Installation and Server Management CD provided with your system In addition to supporting systems management industry standards Server Administrator also provides additional systems management information about the components of your specific system Server Administrator can also configure BIOS and system settings K NOTE Starting with Dell OpenManage version 4 3 the Systems Management CD has been r
2. 1855 X 1900 X 1950 X 1955 X 2600 X 2650 X 2800 X 2850 X 2900 X 2950 A 2970 X 4600 X 6600 A 6650 X 6800 X 6850 X 6950 X 78 Remote Access Service Availability RAC Firmware Versions Table 10 2 shows the firmware version required for each RAC that is offered on the corresponding Systems Management CD Table 10 2 RAC Firmware Version by Systems Management CD Version Systems Firmware Version von CD DRACII ERA ERA O DRACIII XT DRAC4 3 0 1 10 NA NA NA NA 3 0 1 1 10 NA NA NA NA 3 0 2 1 10 1 05 NA NA NA 31 1 20 1 05 1 10 NA NA 3l 1 20 1 05 1 20 NA NA 32 130 1 07 1 20 NA NA 322 130 1 07 1 20 130 NA NA NA 121 NA NA NA 33 2 0 2 0 2 0 2 0 NA 34 22 22 22 22 NA E 25 25 25 25 NA 3 6 3 0 3 0 3 0 3 0 NA 37 3 10 3 10 3 10 3 10 NA 38 3 12 3 12 3 12 3 12 NA 4 0 1 NA NA NA NA 1 0 41 3 14 3 14 3 14 3 14 10 411 NA NA NA NA 1 0 412 NA NA NA NA 1 0 413 NA NA NA NA 1 0 414 NA NA NA NA NA 42 3 20 3 20 3 20 3 20 11 Remote Access Service Availability 19 Table 10 3 shows the firmware version required for each RAC that is offered on the corresponding Dell PowerEdge Server Update Utility CD Table 10 3 RAC Firmware Version by Server Update Utility CD Version Server Firmware Version Update DRACI ERA ERA O DRACII XT D
3. It also enables remote users to gain access to machines that have been turned off Web server An application that makes Web pages available for viewing by Web browsers using the HTTP protocol WH Abbreviation for watt hour s win ini file A start up file for the Windows operating system When you start Windows it consults the win ini file to determine a variety of options for the Windows operating environment Among other things the win ini file records what printer s and fonts are installed for Windows The win ini file also usually includes sections that contain optional settings for Windows application programs that are installed on the hard drive Runningthe Control Panel or Windows Setup program may change options in the win ini file On other occasions you may need to change or add options to the win ini file manually with a text editor such as Notepad Windows 95 An integrated and complete Microsoft Windows operating system that does not require MS DOS and that provides advanced operating system performance improved ease of use enhanced workgroup functionality and simplified file management and browsing Windows NT High performance server and workstation operating system software developed by Microsoft that is intended for technical engineering and financial applications write protected Read only files are said to be write protected You can write protect a 3 5 inch diskette by sliding its write protect ta
4. Table 8 13 shows the other elements supported by the PERC 5 E Adapter Table 8 13 Storage Management Service Supported Elements PERC 5 E Adapter Storage Dell PERC Windows Windows Red Hat Red Hat Red Hat SUSE Linux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service Version Version Driver 2003 Linux 3 Linux 4 Linux Server Driver Driver Driver Server 5 version 9 Driver and 10 1 4 4 5 1 5 0 1 1 18 00 32 1 18 0 32 00 00 02 00 00 00 02 00 NA 00 00 02 00 32 bit 1 18 0 64 64 bit 2 0 5 0 5 0 1 1 18 00 32 1 18 0 32 00 00 02 03 00 00 02 03 NA 00 00 02 05 32 bit 1 18 0 64 64 bit 66 RAID Controller Supported Servers Operating Systems Firmware and Driver Versions Table 8 13 Storage Management Service Supported Elements PERC 5 E Adapter continued Storage Dell PERC Windows Windows Red Hat Red Hat Red Hat SUSE Linux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service Version Version Driver 2003 Linux 3 Linux 4 Linux Server Driver Driver Driver Server 5 version 9 Driver and 10 2 1 5 1 5 0 1 1 18 00 32 1 18 0 32 00 00 02 03 00 00 02 03 NA 00 00 02 05 32 bit 1 18 0 64 64 bit 2 2 5 2 5 1 1 2 8 0 32 2 8 0 32 NA 00 00 03 06 00 00 03 06 00 00 03 06 32 bit 2 8 0 64 64 bit K NOTE The RAID cards support both 32 and 64 bit versions of Red Hat Enterprise Linux operating system However ia64 versions are not supported Also
5. ES and WS version 3 x86 and x86 64 Red Hat Enterprise Linux version 4 x86 and x86 64 DRAC 4 DRAC MC 1 20 1 1 1 50 1 2 Server Administrator Supported Applications and Systems Support Pack 1 or later plus hot fixes e Red Hat Enterprise Linux AS ES and WS version 3 x86 and x86 64 e Red Hat Enterprise Linux version 4 x86 and x86 64 2 2 22 5 3 3 4 2 2 7 1 3 7 1 2 1 30 1 2 e Red Hat Enterprise Linux AS ES and WS version 3 x86 and x86 64 e Red Hat Enterprise Linux version 4 x86 and x86 64 2 3 23 VI VI 3 4 1 2 2 7 1 3 7 1 4 1 30 NA Table 4 3 Compatible Dell Systems and Applications for Installation and Server Management CD Version 4 3 to 4 5 1 continued Installation and 43 44 45 45 13 Server Management CD Version DRACIII ERA 3 21 33 33 NA ERA O and ERA XT RAC firmware NA NA NA NA DRAC II NOTE The DRAC II software is no longer included on the Systems Management Consoles CD but can be obtained from earlier releases or support dell com ERA MC 1 44 NA NA NA BMC Firmware Version On PowerEdge 800 1 30 or later 1 30 or later 1 30 or later NA PowerEdge 830 NA NA 1 41 or later NA PowerEdge 850 NA NA 1 41 or later NA PowerEdge 14255C 1 30 or later 1 30 or later 1 30 or later NA PowerEdge 1800 1 23 or later 1 23 or later 1 23 or later NA PowerEdge 1850 1 23 or later 1 23 or later 1 23 or later 1 23 or later
6. PowerEdge 1750 32 bit 6 41 2 32 64 bit 1 2 ona 4 4 2510 5 48 6 46 2 32 2 10 7 2 20 44 NA NA PowerEdge 2600 32 bit 6 41 2 32 64 bit 2 0 ona 5 0 421W 5 48 6 46 2 32 2 10 10 1 2 2044 NA NA PowerEdge 1750 32 bit 6 46 3 64 64 bit 2 0 ona 5 0 251X 5 48 6 46 2 32 2 10 10 1 2 2044 NA NA PowerEdge 2600 32 bit 6 46 3 64 64 bit 2 lona 5 1 421W 5 48 6 46 2 32 2 10 10 1 2 2044 NA NA PowerEdge 1750 32 bit 6 46 3 64 64 bit 2 l ona 5 1 251X 5 48 6 46 2 32 2 10 10 1 2 2044 NA NA PowerEdge 2600 32 bit 6 46 3 64 64 bit 58 RAID Controller Supported Servers Operating Systems Firmware and Driver Versions Table 8 5 Storage Management Service Supported Elements PERC 4 Di continued Storage Dell PERC Windows Windows Red Hat RedHat RedHat SUSELinux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service Version Version Driver 2003 Driver Linux 3 Linux 4 Linux Server Driver Driver Server5 version 9 Driver and 10 2 2 ona 5 2 252A NA 6 46 2 32 NA 2 20 44 NA NA PowerEdge 2600 32 bit 6 46 3 64 64 bit 2 2ona 5 2 422A NA 6 46 2 32 NA 2 20 44 NA NA PowerEdge 1750 32 bit 6 46 3 64 64 bit CERC ATA 100 4 CH The CERC ATA 100 4 CH supports the following PowerEdge systems 600SC 650 and 1600SC Table 8 6 shows the other elements supported by the CERC ATA 100 4 CH Table 8 6 Storage Management Service Supported Elements CERC ATA 100 4 CH Stor
7. Video adapters can also include their own coprocessor for faster graphics rendering video driver A program that allows graphics mode application programs and operating systems to display at a chosen resolution with the desired number of colors A software package may include some generic video drivers Any additional video drivers may need to match the video adapter installed in the system video memory Most VGA and SVGA video adapters include memory chips in addition to your system s RAM The amount of video memory installed primarily influences the number of colors that a program can display with the appropriate video drivers and monitor capabilities video mode Video adapters normally support multiple text and graphics display modes Character based software displays in text modes that can be defined as x columns by y rows of characters Graphics based software displays in graphics modes that can be defined as x horizontal by y vertical pixels by z colors 108 Glossary video resolution Video resolution 800 x 600 for example is expressed as the number of pixels across by the number of pixels up and down To display a program at a specific graphics resolution you must install the appropriate video drivers and your monitor must support the resolution virtual memory Amethod for increasing addressable RAM by using the hard drive For example ina system with 16 MB of RAM and 16 MB of virtual memory set up on t
8. for example an unqualified statement such as a system with 16 MB of memory refers to a system with 16 MB of RAM memory address A specific location usually expressed as a hexadecimal number in the system s RAM memory manager A utility that controls the implementation of memory in addition to conventional memory such as extended or expanded memory memory module A small circuit board containing DRAM chips that connects to the system board MHz Abbreviation for megahertz Glossary 97 MIB Acronym for management information base The MIB is used to send detailed status commands from or to an SNMP managed device microprocessor The primary computational chip inside the system that controls the interpretation and execution of arithmetic and logic functions Software written for one microprocessor must usually be revised to run on another microprocessor CPU is a synonym for microprocessor MIDI Acronym for musical instrument digital interface mm Abbreviation for millimeter s modem A device that allows your system to communicate with other systems over telephone lines modular system A system that can include multiple server modules Each server module functions as an individual system To function as a system a server module is inserted into a chassis which includes power supplies fans a system management module and at least one network switch module The power supplies fans system manag
9. rectangular surface mount chip package that uses gull wing pins extending outward SOJ Abbreviation for small outline package J lead a small dimension plastic rectangular surface mount chip package with j shaped pins on its two long sides SRAM Abbreviation for static random access memory Because SRAM chips do not require continual refreshing they are substantially faster than DRAM chips SSL Abbreviation for secure socket layer state Refers to the condition of an object that can have more than one condition For example an object may be in the not ready state status Refers to the health or functioning of an object For example a temperature probe can have the status normal if the probe is measuring acceptable temperatures When the probe begins reading temperatures that exceed limits set by the user it reports a critical status SVGA Abbreviation for super video graphics array VGA and SVGA are video standards for video adapters with greater resolution and color display capabilities than previous standards To display a program at a specific resolution you must install the appropriate video drivers and your monitor must support the resolution Similarly the number of colors that a program can display depends on the capabilities of the monitor the video driver and the amount of video memory installed in the system switch On a system board switches control various circuits or functions in your com
10. 0 with the 2 4 18 14smp kernel 1 3 1 3 4 8 2 0 2 5 2 0 2 0 2 0 2 0 2 3 1 4 See MNF in this table Server Administrator Supported Applications and Systems NetWare 6 0 SP1 or later Linux Advanced Server 2 1 Linux 7 3 with the 2 4 18 4smp kernel Linux 8 0 with the 2 4 18 14smp kernel 1 3 4 1 3 4 8 1 2 1 2 5 2 0 2 0 2 1 2 0 2 3 1 1 4 3 See MNF in this table Table 4 7 Compatible Dell Systems and Applications for Systems Management CD Versions 3 2 3 Through 3 4 continued Systems Management 3 2 3 3 3 3 3 3 3 4 CD Version Supported operating Microsoft Windows Microsoft Windows Windows NT 4 0 Windows Server 2003 systems 2000 Server Family NT 4 0 Server Server family SP3 recommended family SP6a or later SP6a or later NetWare 5 1 SP2 or Windows 2000 Server Windows 2000 Server Windows 2000 Server later family SP3 family SP3 family SP3 recommended recommended recommended NetWare 6 0 SP1 or NetWare 5 1 SP2 or NetWare 5 1 SP2 or NetWare 5 1 SP2 or later later later later NetWare 6 0 SP1 or later Linux Advanced Server 2 1 Linux 8 0 and Linux 9 14 14 4 9 2 2 2 9 22 2 2 2 2 2 2 24 1 5 See MNF in this table Table 4 7 Compatible Dell Systems and Applications for Systems Management CD Versions 3 2 3 Through 3 4 continued Systems Management 3 2 3 3 3 3 3 3 3 4 CD Version IT Assistant 6 4 2 6 4 3 6 4
11. 03 02 63 06 06 00 01 2 1 5 1 00 06 40 00 1 21 08 00 1 21 08 00 02 06 32 03 02 63 NA 03 02 63 06 06 00 01 2 2 5 2 00 10 47 00 1 24 0 2 1 24 0 2 NA 03 02 83 12 4 00 00 00 03 02 83 12 06 12 02 00 version 9 4 00 00 00 version 10 SAS 5 E Adapter The SAS 5 E Adapter supports the following PowerEdge systems 1800 1850 1900 1950 2800 2850 2900 2950 2970 6800 6850 and 6950 Table 8 19 shows the other elements supported by the SAS 5 E Adapter Table 8 19 Storage Management Service Supported Elements SAS 5 E Adapter Storage Dell PERC Windows Windows RedHat RedHat RedHat SUSE Linux Manage OpenManage Firm 2000 Server 2003 Enterprise Enterprise Enterprise Enterprise ment Version ware BIOS Driver Driver Linux 3 Linux 4 Linux Server Service Version Driver Driver Server5 version 9 Driver and 10 2 0 5 0 00 06 40 00 1 21 08 00 1 21 08 00 02 06 32 03 02 63 NA 03 02 63 06 06 00 01 2 1 5 1 00 06 40 00 1 21 08 00 1 21 08 00 02 06 32 03 02 63 NA 03 02 63 06 06 00 01 2 2 5 2 00 10 47 00 1 24 0 2 1 24 0 2 NA 03 02 83 12 4 00 00 00 03 02 83 12 06 12 02 00 version 9 4 00 00 00 version 10 70 RAID Controller Supported Servers Operating Systems Firmware and Driver Versions LSI Logic 1020 1030 Ultra320 SCSI Adapter LSI Logic 1020 1030 Ultra320 SCSI adapter supports the following PowerEdge system 2970 Table 8 20 shows the other elements supported by LSI Logic 1020 1030 Ultra320 SCSI adapter Table 8 20 Stora
12. 1 08 18 NA NA NA NA PowerEdge Native 1750 l l on 4 3 1 01 61 00 1 08 19 1 08 18 NA NA NA NA PowerEdge Native 2600 RAID Controller Supported Servers Operating Systems Firmware and Driver Versions Table 8 23 Storage Management Service Supported Elements LSI 1030 continued Storage Dell PERC Windows Windows RedHat RedHat RedHat SUSE Linux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service Version Version Driver 2003 Linux 3 Linux 4 Linux Server Driver Driver Driver Server5 version 9 Driver and 10 1 2 ona 44 1 03 23 1 09 11 1 09 11 2 05 11 03 Native NA NA PowerEdge Native 1750 1 2 ona 44 1 03 23 1 09 11 1 09 11 2 05 11 03 Native NA NA PowerEdge Native 2600 2 0 ona 5 0 1 03 23 1 09 11 1 09 11 2 05 11 03 Native NA NA PowerEdge Native 1750 2 0 ona 5 0 1 03 23 1 09 11 1 09 11 2 05 11 03 Native NA NA PowerEdge Native 2600 2 1 ona 5 1 1 03 23 1 09 11 1 09 11 2 05 11 03 Native NA NA PowerEdge Native 1750 2 1 ona 5 1 1 03 23 1 09 11 1 09 11 2 05 11 03 Native NA NA PowerEdge Native 2600 2 2 ona 5 2 1 01 61 00 NA Native NA NA NA NA PowerEdge 1750 22ona 5 2 1 01 61 00 NA Native NA NA NA NA PowerEdge 2600 RAID Controller Supported Servers Operating Systems Firmware and Driver Versions 73 714 RAID Controller Supported Servers Operating Systems Firmware and Dri
13. 1 1 0 1 1 0 1 Version Diagnostic Service 3 0 1 3 1 3 1 3 1 Update Service 1 9 1 9 1 1 9 1 1 9 1 Server Administrator See MNF in See MNF in See MNF in See MNF in Core this table this table this table this table IT Assistant 6 5 2 6 5 3 6 5 3 6 5 3 Storage 3 5 3 6 3 6 3 6 Management Service Array Manager enhanced Storage NA 1 0 1 0 1 0 Management Service RAC Firmware DRAC 4 1 0 1 0 NA NA RAC firmware NA NA NA NA DRAC II NOTE The DRAC II software is no longer included on the Systems Management CD but can be obtained from earlier releases or support dell com RAC firmware NA 3 12 NA NA DRAC II RAC firmware NA 3 12 NA NA DRAC III XT RAC firmware ERA NA 3 12 NA NA Server Administrator Supported Applications and Systems 35 Table 4 5 Compatible Dell Systems and Applications for Systems Management CD Versions 4 0 1 to 4 1 2 continued Systems 4 0 1 41 4 1 1 4 1 2 Management CD Version RAC firmware NA 3 12 NA NA ERA O Table 4 6 Compatible Dell Systems and Applications for Systems Management CD Versions 3 5 Through 3 8 Systems 3 5 3 6 3 7 3 8 Management CD Version PowerEdge systems 350 350 350 350 Indicates new 500SC 500SC 500SC 500SC systems for the 600SC 600SC 600SC 600SC given version of the 650 650 650 650 CD 1400 1400 1400 700 1500SC 1500SC 1500SC 750 1550 1550 1550 1400 1600SC 1600SC 1600SC 1500SC 1650 1650 1650 1550 1655MC 1655MC 1655MC 1600SC 1750 1750 1750
14. 1550 1600SC 1650 1655MC 1750 1850 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 8450 750N 755N 770N 775N Server Administrator Supported Applications and Systems 33 34 Table 4 5 Compatible Dell Systems and Applications for Systems Management CD Versions 4 0 1 to 4 1 2 continued Systems Management CD Version 4 0 1 41 4 1 1 4 1 2 Supported operating Windows Server 2003 Windows Server 2003 Windows Server 2003 Windows Server 2003 family includes Web family includes Web family includes Web family includes Web systems Server Administrator Managed Node Framework MNF Standard and Enterprise editions and Microsoft Windows Small Business Server SBS 2003 supported by PowerEdge 2800 only Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server Novell NetWare 5 1 Support Pack 7 or later plus hot fixes Novell NetWare 6 5 Support Pack 1 or later plus hot fixes Red Hat Enterprise Linux AS and ES version 2 1 and AS ES and WS version 3 1 8 1 1 8 1 Standard and Enterprise editions and Microsoft Windows Small Business Server SBS 2003 Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server and Windows 2000 SBS Novell NetWare 5 1 Support Pack 7 or later plus hot fixes NOTE Novell NetWare is not supported on the PowerEdge 650 system Novell
15. 1650 2400 2400 2400 1655MC 2450 2450 2450 1750 2500 2500 2500 2400 2550 2550 2550 2450 2600 2600 2600 2500 2650 2650 2650 2550 4400 4400 4400 2600 4600 4600 4600 2650 6400 6400 6400 4400 6450 6450 6450 4600 6600 6600 6600 6400 6650 6650 6650 6450 8450 8450 8450 6600 6650 8450 36 Server Administrator Supported Applications and Systems Table 4 6 Compatible Dell Systems and Applications for Systems Management CD Versions 3 5 Through 3 8 continued Systems 3 5 3 6 3 7 3 8 Management CD Version Supported Microsoft Windows Windows Server 2003 Windows Server 2003 Windows Server 2003 operating systems Server 2003 family family family includes Web Server Administrator Managed Node Framework MNF Instrumentation Service Server Agent Diagnostic Service Update Service Server Windows 2000 Server family SP3 recommended Novell NetWare 5 1 SP4 or later NetWare 6 0 SP1 or later Red Hat Linux Advanced Server 2 1 Red Hat Linux 9 1 5 1 5 4 10 0 2 5 1 6 See MNF in this Administrator Core table Windows 2000 Server family SP3 recommended NetWare 5 1 SP5 or later NetWare 6 5 Red Hat Enterprise Linux AS version 2 1 Red Hat Linux 9 1 6 1 6 4 11 2 6 127 See MNF in this table Server Administrator Supported Applications and Systems Windows 2000 Server family SP3 recommended Novell NetWare 5 1 Support Pack 6 or later Novell NetWa
16. 3 6 4 4 Storage Management 3 3 3 3 3 4 3 4 Service Array Manager Table 4 8 shows supported elements for Systems Management CD versions 3 0 through 3 2 2 Table 4 8 Compatible Dell Systems and Applications for Systems Management CD Versions 3 0 Through 3 2 2 Systems 3 0 3 0 1 3 0 2 3 1 3 2 3 2 2 Management CD Version PowerEdge 300 300 300 300 300 300 systems 350 350 350 350 350 350 Indicates new 500SC 500SC 500SC 500SC 500SC 500SC systems forthe 1300 1300 1300 1300 600SC 600SC given version of 1400 1400 1400 1400 1300 1300 the CD 1500SC 1500SC 1500SC 1500SC 1400 1400 1550 1550 1550 1550 1500SC 1500SC 2300 1650 1650 1650 1550 1550 2400 2300 2300 2300 1650 1600SC 2450 2400 2400 2400 2300 1650 2500 2450 2450 2450 2400 2300 2550 2500 2500 2500 2450 2400 4300 2550 2550 2550 2500 2450 4350 4300 2650 2650 2550 2500 4400 4350 4300 4300 2600 2550 6300 4400 4350 4350 2650 2600 6350 4600 4400 4400 4300 2650 6400 6300 4600 4600 4350 4300 6450 6350 6300 6300 4400 4350 8450 6400 6350 6350 4600 4400 6450 6400 6400 6300 4600 8450 6450 6450 6350 6300 6600 6600 6400 6350 6650 6650 6450 6400 8450 8450 6600 6450 6650 6600 8450 6650 8450 Server Administrator Supported Applications and Systems 41 Table 4 8 Compatible Dell Systems and Applications for Systems Management CD Versions 3 0 Through 3 2 2 continued Systems 3 0 3 0 1 3 0 2 3 1 3 2 3 2 2 Management CD Version Supported Windows NT Windows NT
17. 4 x with SP 4 or later e Microsoft Windows 2000 Server family includes Windows 2000 Server and Windows 2000 Advanced Server e Novell NetWare 4 x or 5 x e Red Hat Linux 7 0 Kernel version 2 2 16 Red Hat Linux SNMP agent ucd snmp version 4 1 2 8smux Historical Release Information for Legacy Systems 83 New in Server Agent Version 4 3 0 This release adds support for the following Dell systems e PowerEdge 2500 e PowerEdge 2550 Server Agent 4 3 0 Resolved Issues Hung server alerts for PowerEdge 8450 systems When you configure the hung server action for a Dell PowerEdge 8450 system the system either performs a system reset or a recycle system power action e PowerEdge 350 issues This release addressed the following Dell PowerEdge 350 issues that were originally addressed by Dell OpenManage Server Agent 4 2 0 Update 1 Changes thresholds for the 12 volt V voltage probe on the system board These new thresholds prevent erroneous probe failures and warnings Corrects erroneous fan failure reports in the event log Corrects system crashes at start up caused by incorrect event log record length Disables the chassis identification feature e Dell PowerVault 2xxS SCSI disk systems and SNMP This release addresses the following PowerVault 2xxS SCSI disk system issue that was originally addressed by Server Agent 4 2 0 Update 1 Allows Dell PowerEdge systems attached to the PowerVault 2xxS SCSI disk system to
18. 46 3 64 64 bit 2 2 6 46 2 32 NA 2 20 4 4 NA 2 20 4 7 32 bit 6 46 3 64 64 bit PERC 4e Si The PERC 4e Si supports the following PowerEdge system 1850 Table 8 12 show the other elements supported by the PERC 4e Si Table 8 12 Storage Management Service Supported Elements PERC 4e Si Storage Windows Windows Red Hat Red Hat Red Hat SUSE Linux Management Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service 2003 Linux 3 Linux 4 Linux Server Driver Driver Driver Server 5 version 9 Driver and 10 1 1 6 41 2 32 2 10 7 NA NA NA 1 2 6 46 2 32 2 10 7 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit 2 0 6 46 2 32 2 10 10 1 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit RAID Controller Supported Servers Operating Systems Firmware and Driver Versions 65 Table 8 12 Storage Management Service Supported Elements PERC 4e Si continued Storage Dell PERC Windows Windows Red Hat Red Hat Red Hat SUSE Linux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service Version Version Driver 2003 Linux 3 Linux 4 Linux Server Driver Driver Driver Server 5 version 9 Driver and 10 2 1 5 1 521X 5 48 6 46 2 32 2 10 10 1 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit 2 2 5 2 522A NA 6 46 2 32 NA 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit PERC 5 E Adapter The PERC 5 E Adapter supports the following PowerEdge systems 840 860 1850 1900 1950 2850 2900 2950 2970 6800 6850 and 6950
19. 64 64 bit 2 1 5 1 351X 5 48 6 46 2 32 2 10 10 1 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit 2 2 5 2 352B NA 6 46 2 32 NA 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit CERC SATA 1 5 6 Channel The CERC SATA 1 5 6 Channel supports the following PowerEdge systems 700 750 800 830 850 and 1800 Table 8 10 shows the other elements supported by the CERC SATA 1 5 6 Channel Table 8 10 Storage Management Service Supported Elements CERC SATA 1 5 6 Channel Storage Dell PERC Windows Windows Red Hat RedHat RedHat SUSE Linux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service Version Version Driver 2003 Linux 3 Linux 4 Linux Server Driver Driver Driver Server5 version 9 Driver and 10 1 1 4 3 2 8 0 7403 2 8 0 7010 2 8 0 7010 1 1 4 NA NA NA 1 2 4 4 4 1 0 7406 4 1 0 7010 4 1 0 7010 1 1 4 NA NA NA 32 bit 4 1 1 7035 64 bit 2 0 5 0 4 1 0 7417 4 1 0 7010 4 1 0 7010 1 1 4 1 1 5 2372 NA NA 32 bit 4 1 1 7038 64 bit RAID Controller Supported Servers Operating Systems Firmware and Driver Versions 63 Table 8 10 Storage Management Service Supported Elements CERC SATA 1 5 6 Channel continued Storage Dell PERC Windows Windows Red Hat Red Hat RedHat SUSE Linux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service Version Version Driver 2003 Linux 3 Linux 4 Linux Server Driver Driver Driver Server5 version 9 Driver and 10 2 1 5 1 4 1 0 741
20. 8 0 6085 2 8 0 6085 1 1 4 1 1 5 237 NA NA PowerEdge 2650 2 1 2 ona 4 4 2 8 0 6092 2 8 0 6085 2 8 0 6085 1 1 4 1 1 5 237 NA NA PowerEdge 4600 2 2 0 ona 5 0 2 8 0 6098 2 8 0 6085 2 8 0 6085 1 1 4 1 1 5 239 NA NA PowerEdge 1650 2 2 0 ona 5 0 2 8 0 6098 2 8 0 6085 2 8 0 6085 1 1 4 1 1 5 239 NA NA PowerEdge 2650 2 2 0 ona 5 0 2 8 0 6098 2 8 0 6085 2 8 0 6085 1 1 4 1 1 5 239 NA NA PowerEdge 4600 2 2 l ona 5 1 2 8 0 6098 2 8 0 6085 2 8 0 6085 1 1 4 1 1 5 239 NA NA PowerEdge 1650 2 2 lona 5 1 2 8 0 6098 2 8 0 6085 2 8 0 6085 1 1 4 1 1 5 239 NA NA PowerEdge 2650 2 2 lona 5 1 2 8 0 6098 2 8 0 6085 2 8 0 6085 1 1 4 1 1 5 239 NA NA PowerEdge 4600 2 2 2 ona 5 2 2 8 1 NA 2 8 0 6084 NA 1 1 5 237 NA NA PowerEdge 1650 6098 2 1 RAID Controller Supported Servers Operating Systems Firmware and Driver Versions Table 8 7 Storage Management Service Supported Elements PERC 3 Di continued Storage Dell PERC Windows Windows RedHat RedHat RedHat SUSE Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Linux Service Version Version Driver 2003 Linux 3 Linux4 Linux Enterprise Driver Driver Driver Server5 Server Driver version 9 and 10 2 20n a 5 2 2 8 1 NA 2 8 0 6084 NA 1 1 5 237 NA NA PowerEdge 2650 6098 2 1 22ona 5 2 2 8 1 NA 2 8 0 6084 NA 1 1 5 237 NA NA PowerEdge 4600 6098 2 1 The 1 1 4 Linux driver is included in the Red Hat Package Manager RPM 2302 PERC 4 IM The PERC 4 IM suppo
21. CD References in this guide to the Systems Management CD are for Dell OpenManage versions 3 0 through 4 2 Prior to Dell OpenManage 4 3 Server Administrator Update Service provided the ability to update system BIOS remotely from within the Server Administrator GUI The Update Service also provided interfaces for updating many firmware and driver packages The remote BIOS update capability did not require that you be logged in directly to the system whose BIOS you were updating If the target system had the minimum required BIOS version installed you could update the BIOS to the latest version remotely The purpose of this section is to help you to identify the minimum prerequisite BIOS version to update to the latest available BIOS for each supported Dell PowerEdge system You can use this method of BIOS update only if you are running Dell OpenManage Systems Management CD version 4 2 or earlier K NOTE Starting with Dell OpenManage version 4 3 you can update your system s BIOS drivers and firmware from the Dell PowerEdge Server Update Utliity CD or from the Dell Support website at support dell com Minimum Requirements for BIOS Update Support This section lists the minimum BIOS requirements for upgrading to the latest BIOS version available for each Dell PowerEdge system supported by Server Administrator You can download the latest BIOS versions from the Dell Support website at support dell com K NOTE This guide is updated only onc
22. LSI 1020 1030 Embedded SCSI Controller This embedded SCSI controller is an onboard chip It supports the following systems 1600SC 1750 1800 1850 2600 2650 2800 2850 6800 6850 and 7250 Table 8 22 and Table 8 23 show the other elements supported by the LSI 1020 1030 Table 8 22 Storage Management Service Supported Elements LSI 1020 Storage Dell PERC Windows Windows Red Hat RedHat RedHat SUSE Linux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service Version Version Driver 2003 Linux 3 Linux 4 Linux Server Driver Driver Driver Server5 version 9 Driver and 10 l lona 43 1 03 04 00 1 08 19 1 08 18 NA NA NA NA PowerEdge Native 1600SC 1 2 ona 44 1 03 23 1 09 11 1 09 11 2 05 11 03 Native NA NA PowerEdge Native 1600SC 2 0 ona 5 0 1 03 23 1 09 11 1 09 11 2 05 11 03 Native NA NA PowerEdge Native 1600SC 2 lona 5 1 1 03 23 1 09 11 1 09 11 2 05 11 03 Native NA NA PowerEdge Native 1600SC 2 2 ona 5 2 1 03 23 NA Native NA Native NA NA PowerEdge 1600SC Table 8 23 Storage Management Service Supported Elements LSI 1030 Storage Dell PERC Windows Windows RedHat RedHat RedHat SUSE Linux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service Version Version Driver 2003 Linux 3 Linux 4 Linux Server Driver Driver Driver Server5 version 9 Driver and 10 l l on 4 3 1 01 61 00 1 08 19
23. NetWare 6 5 Support Pack 1 or later plus hot fixes NOTE Novell NetWare is not supported on the PowerEdge 650 system Red Hat Enterprise Linux AS and ES version 2 1 and AS ES and WS version 3 1 9 1 9 Server Administrator Supported Applications and Systems Standard and Enterprise editions and Microsoft Windows Small Business Server SBS 2003 Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server and Windows 2000 SBS Novell NetWare 5 1 Support Pack 7 or later plus hot fixes Novell NetWare 6 5 Support Pack 1 or later plus hot fixes Red Hat Enterprise Linux AS and ES version 2 1 and AS ES and WS version 3 1 9 1 9 Standard and Enterprise editions and Microsoft Windows Small Business Server SBS 2003 Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server and Windows 2000 SBS Novell NetWare 5 1 Support Pack 7 or later plus hot fixes Novell NetWare 6 5 Support Pack 1 or later plus hot fixes Red Hat Enterprise Linux AS and ES version 2 1 and AS ES and WS version 3 1 9 1 9 Table 4 5 Compatible Dell Systems and Applications for Systems Management CD Versions 4 0 1 to 4 1 2 continued Systems 4 0 1 41 41 1 4 1 2 Management CD Version Instrumentation 5 1 1 5 2 5 2 5 2 Service Server Agent Remote Access 4 0 0 3 30 DRAC III NA NA Service SW 4 0 0 DRAC 4 BMC Firmware 1 0 1 0
24. PowerEdge 1425SC PowerEdge 1800 PowerEdge 1850 PowerEdge 1855 PowerEdge 1900 PowerEdge 1950 PowerEdge 1955 PowerEdge 2800 PowerEdge 2850 PowerEdge 2900 PowerEdge 2950 PowerEdge 2970 PowerEdge 6800 PowerEdge 6850 PowerEdge 6950 1 30 or later 1 23 or later 1 23 or later 1 11 or later 1 27 or later 1 27 or later 1 23 or later 1 23 or later 1 23 or later 1 27 or later 1 27 or later See the appropriate readme file for the latest information 1 64 or later 1 64 or later 1 26 or later 22 Server Administrator Supported Applications and Systems Table 4 2 shows compatible applications and Dell systems for the Dell PowerEdge Installation and Server Management CD versions 5 0 to 5 1 1 Table 4 2 Compatible Dell Systems and Applications for Installation and Server Management CD Version 5 0 to 5 1 1 Installation and Server 5 0 5 1 5 1 1 Management CD Version PowerEdge systems 600SC 600SC 6950 Indicates new systems for 650 650 the given version of the CD 700 700 750 750 750N 750N 755N 755N 770N 770N 775N 775N 800 800 830 830 850 840 1600SC 850 1650 860 1655MC 1600SC 1750 1650 1800 1655MC 1850 1750 1855 1800 1950 1850 1955 1855 2600 1900 2650 1950 2800 1955 2850 2600 2900 2650 2950 2800 4600 2850 6600 2900 6650 2950 6800 4600 6850 6600 6650 6800 6850 Server Administrator Supported Applications and Systems 23 Table 4 2 Compatible Dell Systems and Applications for Installation a
25. RAM is usually made up entirely of DRAM chips Because DRAM chips cannot store an electrical charge indefinitely your system continually refreshes each DRAM chip in the system DRMK Acronym for Dell Real Mode Kernel drive type number Your system can recognize a number of specific hard drives Each is assigned a drive type number that is stored in NVRAM The hard drive s specified in your system s System Setup program must match the actual drive s installed in the system The System Setup program also allows you to specify physical parameters logical cylinders logical heads cylinder number and logical sectors per pack for drives not included in the table of drive types stored in NVRAM DTE Abbreviation for data terminal equipment Any device such as a computer system that can send data in digital form by means of a cable or communications line The DTE is connected to the cable or communications line through a data communications equipment DCE device such as a modem ECC Abbreviation for error checking and correction ECP Abbreviation for Extended Capabilities Port EDO Acronym for extended data output dynamic random access memory which is a type of DRAM that is faster than conventional DRAM EDO RAM can start fetching the next block of memory at the same time that it sends the previous block to the microprocessor 92 Glossary EEPROM Acronym for electrically erasable programmable read only memory EID
26. SP1 e Microsoft Windows Small Business Server 2003 SP1 e Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000 2003 family includes Web Standard Enterprise and x64 Editions SP1 e Microsoft Windows Small Business Server 2003 SP1 e Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000 21 28 Table 4 3 Compatible Dell Systems and Applications for Installation and Server Management CD Version 4 3 to 4 5 1 continued Installation and 43 4 4 45 4 5 17 Server Management CD Version Supported operating Novell NetWare Novell NetWare 6 5 Novell NetWare 6 5 NA systems continued 5 1 Support Pack 7 or later plus hot fixes e Novell NetWare 6 5 Support Pack 1 or later plus hot fixes e Red Hat Enterprise Linux AS and ES version 2 1 e Red Hat Enterprise Linux AS ES and WS version 3 Server Administrator 2 0 Managed Node 2 0 Framework MNF Instrumentation 5 3 Service Server Agent Diagnostic Service 3 2 Server Administrator 2 0 Core IT Assistant 7 0 Storage Management 3 7 Service Array Manager enhanced Storage 1 1 Management Service RAC Firmware 2 1 2 1 5 3 3 3 2 1 7 0 3 7 1 2 Support Pack 1 or later plus hot fixes Red Hat Enterprise Linux AS
27. Systems Management 3 2 3 3 3 3 3 3 3 4 CD Version PowerEdge systems 300 300 300 300 Indicates new 350 350 350 350 systems for the given 5005C 500SC 500SC 500SC version of the CD 600SC 600SC 600SC 600SC 1300 1300 650 650 1400 1400 1300 1300 1500SC 1500SC 1400 1400 1550 1550 1500SC 1500SC 1600SC 1600SC 1550 1550 1650 1650 1600SC 1600SC 1655MC 2300 1650 1650 2300 2400 1655MC 1655MC 2400 2450 1750 1750 2450 2500 2300 2300 2500 2550 2400 2400 2550 2600 2450 2450 2600 2650 2500 2500 2650 4300 2550 2550 4300 4350 2600 2600 4350 4400 2650 2650 4400 4600 4300 4300 4600 6300 4350 4350 6300 6350 4400 4400 6350 6400 4600 4600 6400 6450 6300 6300 6450 6600 6350 6350 6600 6650 6400 6400 6650 8450 6450 6450 8450 6600 6600 6650 6650 8450 8450 Server Administrator Supported Applications and Systems 39 40 Server Administrator Managed Node Framework MNF Instrumentation Service Server Agent Remote Access Service RAS RAC firmware DRAC II RAC firmware DRAC III RAC firmware DRAC HI XT RAC firmware ERA RAC firmware ERA O Diagnostic Service Update Service Server Administrator Core Red Hat Enterprise Linux Advanced Server 2 1 Red Hat Linux 7 3 with the 2 4 18 4smp kernel 1 2 3 1 2 3 E2 1 3 1 2 5 1 3 NA 1 2 1 2 2 2 1 1 3 See MNF in this table NetWare 6 0 SP1 or later Linux Advanced Server 2 1 Linux 7 3 with the 2 4 18 4smp kernel Linux 8
28. Table 8 17 shows the other elements supported by the SAS 5 iR Integrated Table 8 17 Storage Management Service Supported Elements SAS 5 iR Integrated Storage Dell PERC Windows Windows RedHat Red Hat Red Hat SUSE Management OpenManage Firm 2000 Server Enterprise Enterprise Enterprise Linux Service Version ware BIOS Driver 2003 Linux 3 Linux 4 Linux Enterprise Version Driver Driver Driver Server5 Server Driver version 9 and 10 2 0 5 0 00 06 50 00 1 21 08 00 1 21 08 00 2 06 32 3 02 63 NA 3 02 63 06 06 00 02 2 1 5 1 00 06 50 00 1 21 08 00 1 21 08 00 2 06 32 3 02 63 NA 3 02 63 06 06 00 02 22 5 2 00 10 47 00 1 24 0 2 1 24 0 2 NA 3 02 83 12 4 00 00 00 03 02 83 12 06 12 02 00 version 9 4 00 00 00 version 10 RAID Controller Supported Servers Operating Systems Firmware and Driver Versions 69 SAS 5 i Integrated The SAS 5 Integrated controller supports the following PowerEdge systems 1950 2900 2950 and 2970 Table 8 18 shows the other elements supported by the SAS 5 i Integrated controller Table 8 18 Storage Management Service Supported Elements SAS 5 i Integrated Storage Dell PERC Windows Windows RedHat Red Hat RedHat SUSE Manage OpenManage Firm 2000 Server Enterprise Enterprise Enterprise Linux ment Version ware BIOS Driver 2003 Linux 3 Linux 4 Linux Enterprise Service Version Driver Driver Driver Server5 Server Driver version 9 and 10 2 0 5 0 00 06 40 00 1 21 08 00 1 21 08 00 02 06 32 03 02 63 NA
29. The part of the system that contains indicators and controls such as the power switch hard drive access indicator and power indicator conventional memory The first 640 KB of RAM Conventional memory is found in all systems Unless they are specially designed MS DOS programs are limited to running in conventional memory coo Abbreviation for cost of ownership cooling unit Sets of fans or other cooling devices in a system chassis coprocessor A chip that relieves the system s microprocessor of specific processing tasks A math coprocessor for example handles numeric processing A graphics coprocessor handles video rendering 90 Glossary cpi Abbreviation for characters per inch CPU Abbreviation for central processing unit See also microprocessor CRC Abbreviation for cyclic redundancy code which is a number derived from and stored or transmitted with a block of data in order to detect corruption By recalculating the CRC and comparing it to the value originally transmitted the receiver can detect some types of transmission errors CSR Abbreviation for certificate signing request cursor A marker such as a block underscore or pointer that represents the position at which the next keyboard or mouse action will occur DAT Acronym for digital audio tape dB Abbreviation for decibel s dBA Abbreviation for adjusted decibel s DBS Abbreviation for Demand Based Switching DBS is po
30. e 64 PERG 46 Si i228 so oth ee 65 PERC 5 EAdapter 2 ee aa 66 PERC 5 i Adapter lt oe 22 64 pu a eR ee i 67 PERC 5 ilntegrated 2 2 2 ee 68 SAS 5 iR Adapter o e 69 SAS 5 iR Integrated 2 2 o o 69 SAS 5 i Integrated ita ata AR A ee AA 70 SAS HE Adapter 2 epee ee eee be ed a ee ea 70 LSI Logic 1020 1030 Ultra320 SCSI Adapter 711 CERC SATA 152S iio eed toa BA A ed alice PR 71 LSI 1020 1030 Embedded SCSI Controller 72 Network Interface Controllers and Supported Operating Systems oooo ooo 15 OVEIVIBW coh tes at A 2 Ml ls RAS O og 75 NIC Drivers and Operating Systems 75 Remote Access Service Availability 11 TO AA 77 RAG Types 3 ae a Ee oe aS BS 71 Availability of RACs on Specific PowerEdge Systems 77 RAC Firmware Versions 2 0 0 2 o co e 79 Contents 5 11 Historical Release Information for Legacy Systems 81 DOVEIVIOW ooo a a De OS 81 Server Agent 4D 81 Requirements a oc a ae ak aio 81 New in Server Agent Version4 5 0 000000 81 Server Agent 4 4 1 nauhaa aaa eee 82 ReguirementS I pae cue da E te a a et ae 82 New in Server Agent Version 4 4 1 nna aaa 82 Server Agent 44D 83 REQUIFEMeNtS lt y hata cda A hee ld 83 New in Server Agent Version 44 D0 o o 83 Server Agent4BD
31. for installing your console and managed system applications on systems running supported operating systems The Dell PowerEdge Software Support Matrix allows you to identify operating systems and Dell OpenManage software that your PowerEdge system supports 10 Introduction The Dell OpenManage Server Administrator User s Guide describes the installation and use of Server Administrator Server Administrator is a suite of management agents installed on the managed system that provide fault management information prefailure information and asset inventory information to management console applications such as Server Administrator and IT Assistant This guide also provides information about configuring your remote access controller RAC The Dell OpenManage Server Administrator SNMP Reference Guide documents the Simple Network Management Protocol SNMP management information base MIB The SNMP MIB defines variables that extend the standard MIB to cover the capabilities of systems management agents The Dell OpenManage Server Administrator CIM Reference Guide documents the Common Information Model CIM provider an extension of the standard management object format MOF file The CIM provider MOF documents supported classes of management objects The Dell OpenManage Server Administrator Messages Reference Guide lists the messages that are displayed in your Server Administrator home page Alert log or on your operating system s
32. identify a serial port on your system by its 9 pin connector settings Settings are conditions of a manageable object help to determine what happens when a certain value is detected in a component For example a user can set the upper critical threshold of a temperature probe to 75 degrees Celsius If the probe reaches that temperature the setting results in an alert being sent to the management system so that user intervention can be taken Some settings when reached can trigger a system shutdown or other response that can prevent damage to the system server module A modular system component that functions as an individual system To function as a system a server module is inserted into a chassis which includes power supplies fans a system management module and at least one network switch module The power supplies fans system management module and network switch module are shared resources of the server modules in the chassis See modular system service tag number A bar code label that identifies each system in the event that you need to call for customer or technical support SGRAM Acronym for synchronous graphics RAM shadowing A computer s system and video BIOS code is usually stored on ROM chips Shadowing refers to the performance enhancement technique that copies BIOS code to faster RAM chips in the upper memory area above 640 KB during the boot routine SIMD Abbreviation for Single Instruction Multipl
33. method for increasing addressable memory by using the hard drive The Windows NT OS 2 and UNIX 32 bit operating systems run in protected mode MS DOS cannot run in protected mode however some programs that you can start from MS DOS such as the Windows operating system are able to put the system into protected mode provider A provider is an extension of a CIM schema that communicates with managed objects and accesses data and event notifications from a variety of sources Providers forward this information to the CIM Object Manager for integration and interpretation PS Abbreviation for power supply PS 2 Abbreviation for Personal System 2 PXE Abbreviation for Pre boot eXecution Environment QFP Abbreviation for quad flat pack RAC Acronym for remote access controller RAID Acronym for redundant array of independent drives RAM Acronym for random access memory A system s primary temporary storage area for program instructions and data Each location in RAM is identified by a number called a memory address Any information stored in RAM is lost when you turn off your system RAMDAC Acronym for random access memory digital to analog converter RAW Unprocessed The term refers to data that is passed along to an I O device without being interpreted In contrast cooked refers to data that is processed before being passed to the I O device It often refers to uncompressed text that is not stored in any
34. respond to SNMP requests for information Under certain rare circumstances some Dell systems with PowerVault 2xxS attached were not responding to SNMP requests Server Agent 4 2 2 The following subsections contain requirements features and open issues for Server Agent version 4 2 2 Release date February 2001 Requirements Supported systems Dell PowerEdge 300 350 1300 1400 1550 2300 2400 2450 4300 4350 4400 6300 6350 6400 6450 and 8450 84 Historical Release Information for Legacy Systems Operating Systems e Microsoft Windows NT Server 4 x with SP 4 or later e Microsoft Windows 2000 Server family includes Windows 2000 Server and Windows 2000 Advanced Server e Novell NetWare 4 x or 5 x New and Resolved Issues in Server Agent Version 4 2 2 Dell OpenManage Server Agent 4 2 2 now supports the Dell PowerEdge 350 system In addition Dell OpenManage Server Agent 4 2 2 resolves the following issues e Incorrect current sensor data In rare circumstances Dell OpenManage Server Agent incorrectly reported data for current amperage sensors Incorrect amperage readings may have been reported for the following PowerEdge systems 4300 4350 4400 6300 6350 6400 and 6450 SNMP time outs with PowerVault 2xxS SCSI disk systems Inrare circumstances the Dell OpenManage Server Agent SNMP interface stops responding when a Dell PowerVault 2xxS storage system is attached to a system The DMI and CIM interface
35. 0 2550 2550 2450 2600 2600 2500 2650 2650 2550 2800 2800 2600 2850 2850 2650 4400 4400 2800 26 Server Administrator Supported Applications and Systems Table 4 3 Compatible Dell Systems and Applications for Installation and Server Management CD Version 4 3 to 4 5 1 continued Installation and 43 4 4 4 5 4 5 1 Server Management CD Version PowerEdge systems 4600 4600 2850 Indicates new 6400 6400 4400 systems for the given 6450 6450 4600 version of the CD 6600 6600 6400 continued 6650 6650 6450 6800 6800 6600 6850 6850 6650 8450 8450 6800 750N 750N 6850 755N 755N 8450 770N 770N 750N 775N 775N 755N 770N 775N Supported operating Microsoft Windows Microsoft Windows Microsoft Windows Microsoft systems Server 2003 family Server 2003 family Server 2003 family Windows Server includes Web Standard and Enterprise editions Microsoft Windows Small Business Server SBS 2003 Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server and Windows Small Business Server 2000 includes Web Standard Enterprise and x64 Editions SP1 e Microsoft Windows Small Business Server 2003 SP1 e Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000 Server Administrator Supported Applications and Systems includes Web Standard Enterprise and x64 Editions
36. 3 Linux 3 Linux 4 Linux Enterprise Driver Driver Driver Driver Server5 Server Driver versions 9 and 10 2 0 5 0 351X 5 48 6 46 2 32 2 10 10 1 2 2044 NA 2 20 4 7 32 bit 32 bit 3515 6 46 3 64 64 bit 64 bit 2 1 5 1 351X 5 48 6 46 2 32 2 10 10 1 2 2044 NA 2 20 4 7 32 bit 32 bit 3515 6 46 3 64 64 bit 64 bit 2 2 5 2 3515 NA 6 46 3 64 NA NA NA NA 64 bit PERC 4e DC The PERC 4e DC supports the following PowerEdge systems 800 830 850 1800 1850 1900 1950 2800 2850 2900 2950 2970 6800 and 6850 Table 8 2 shows the other elements supported by the PERC 4e DC Table 8 2 Storage Management Service Supported Elements PERC 4 e DC Storage Dell PERC Windows Windows Red Hat Red Hat Red Hat SUSE Linux Management OpenManage Firmware 2000 Server 2003 Enterprise Enterprise Enterprise Enterprise Service Version Version Driver Driver Linux 3 Linux 4 Linux Server Driver Driver Server 5 version 9 Driver and 10 1 1 4 3 513T 5 46 6 41 2 32 2 10 7 NA NA NA 1 2 4 4 5210 5 48 6 46 2 32 2 10 7 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit 2 0 5 0 521X 5 48 6 46 2 32 2 10 10 1 2 20 44 NA 2 20 4 7 32 bit 6 46 3 64 64 bit RAID Controller Supported Servers Operating Systems Firmware and Driver Versions 55 Table 8 2 Storage Management Service Supported Elements PERC 4 e DC continued Storage Dell PERC Windows Windows Red Hat Red Hat Red Hat SUSE Linux Management OpenManage Firmware 2000 Server 2003 Enterprise E
37. 4 Linux Server5 Server version9 and 10 3COM 3C98x NA NA NA NA NA NA Family of Adapters NOTE Dell no longer supports this NIC Alteon ACEnic NA NA NA NA NA NA Copper Gigabit NOTE Dell no longer supports this NIC Broadcom 7 100 7 100 7 7 family 7 4 12 3 10 Broadcom See the 3 37 NetXtreme Family 7 7 family of of adapters 7 7 family of driver appropriate Broadcom of Adapters adapters adapters readme file for Tigon3 the latest ethernet information driver Intel 6 0 8 0 17 NA NA Intel See the 3 4 14p1 NAPI EtherExpress Intel PRO 100 PRO 100 appropriate Intel PRO 100 Family of Adapters Adapters Adapters readme file for Network 842 the latest Driver Intel PRO 1000 5 7 6 1 Intel information 6 7 15 NAPI Adapters PRO 1000 Intel Adapters PRO 1000 Network Driver 16 Network Interface Controllers and Supported Operating Systems Remote Access Service Availability Overview Although all supported operating systems for Server Administrator support remote access remote access availability is system dependent The Remote Access Service is supported on the following Dell PowerEdge systems only 700 750 800 830 840 850 860 1600SC 1650 1655MC 1750 1800 1850 1855 1900 1950 1955 2600 2650 2800 2850 2900 2950 2970 4600 6600 6650 6800 6850 and 6950 The Server Administrator GUI does not display any services on your system that are not available for that system or for that system config
38. 450 8450 8450 6450 8450 Hardware Instrumentation Package Supported Applications and Systems 41 Table 6 1 HIP Versions Applications and Dell PowerEdge Systems continued ApplicationsCD 1 1 1 2 1 3 1 4 1 5 1 6 1 7 Version Supported Microsoft Windows Windows Windows Windows Windows Windows operating Windows NT 4 0 with NT 4 0 with NT 4 0 NT 4 0 with NT 4 0 NT 4 0 systems NT 4 0 SP3 or later SP4orlater with SP4 SP4orlater with SP4 with SP4 with SP3 or or later or later or later later Windows Windows Windows Windows Windows 2000 Server 2000 Server 2000 Server 2000 Server 2000 Server family family family family family Novell Novell NetWare NetWare 4 11 with 4 11 with SP5 or later SP5 or later NetWare 5 0 NetWare 5 0 NetWare 4 x NetWare NetWare NetWare NetWare or 5 x 4xor5x 4xor5x 4xor5 x 4xor5 x Instrumentation 3 5 2 3 5 2 3 5 2 3 5 2 35 2 3 5 2 3 5 2 Service HIP Instrumentation NA NA 4 0 4 0 4 0 4 2 1 ADD Service Server Agent Remote Access 2 2 1 2 2 1 2 3 2 3 2 3 2 3 1 2 3 1 Service DRAC II Online NA NA NA NA NA NA 1 0 Diagnostics IT Assistant 5 1 5 1 5 1 5 2 6 0 6 0 6 0 Storage 1 5 1 5 2 0 2 0 25 25 2 7 Management Service Array Manager 48 Hardware Instrumentation Package Supported Applications and Systems BIOS Update Requirements Overview K NOTE Starting with Dell OpenManage version 4 3 the Systems Management CD has been replaced by the Dell PowerEdge Installation and Server Management
39. 7 4 1 0 7010 4 1 0 7010 1 1 4 1 1 5 2372 NA NA 32 bit 4 1 1 7038 64 bit 2 2 5 2 4 1 0 7417 NA 4 1 0 7010 NA 1 1 5 2392 NA NA 32 bit 4 1 1 7038 64 bit The 1 1 4 Linux driver is included in the Red Hat Package Manager RPM 2302 PERC 4e Di The PERC 4e DI supports the following PowerEdge systems 2800 2850 6800 and 6850 Table 8 11 shows the other elements supported by the PERC 4e Di Table 8 11 Storage Management Service Supported Elements PERC 4e Di Storage Dell PERC Windows Windows Red Hat Red Hat Red Hat SUSE Linux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service Version Version Driver 2003 Linux 3 Linux 4 Linux Server Driver Driver Driver Server 5 version 9 Driver and 10 1 1 43 5130 5 46 6 41 2 32 2 10 7 NA NA NA 1 2 4 4 5210 5 48 6 46 2 32 2 10 7 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit 2 0 5 0 521X 5 48 6 46 2 32 2 10 10 1 2 20 4 4 NA 2 20 4 7 32 bit 6 46 3 64 64 bit 64 RAID Controller Supported Servers Operating Systems Firmware and Driver Versions Table 8 11 Storage Management Service Supported Elements PERC 4e Di continued Storage Windows Windows Red Hat Red Hat Red Hat SUSE Linux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service 2003 Linux 3 Linux 4 Linux Server Driver Driver Driver Server 5 version 9 Driver and 10 2 1 6 46 2 32 2 10 10 1 2 20 4 4 NA 2 20 4 7 32 bit 6
40. 9 SP3 and 10 gold x86 64 NOTE SUSE Linux Enterprise Server version 10 does not support the DRAC 4 and DRAC 5 client GUI Server Administrator Supported Applications and Systems e Microsoft Windows Server 2003 family Standard and Enterprise Editions R2 32 and 64 bit Red Hat Enterprise Linux AS version 4 gold x86 and x86 64 SUSE Linux Enterprise Server version 10 gold x86 64 NOTE SUSE Linux Enterprise Server version 10 does not support the DRAC 5 client GUI Table 4 2 Compatible Dell Systems and Applications for Installation and Server Management CD Version 5 0 to 5 1 1 continued Installation and Server 5 0 5 1 5 1 1 Management CD Version Server Administrator 5 0 5 1 5 1 1 Server Administrator 3 0 3 1 3 1 Framework Instrumentation Service 5 6 5 6 5 6 Server Agent Diagnostic Service 3 6 NA NA IT Assistant 72 8 0 8 0 Storage Management Service 2 0 2 1 2 1 RAC Firmware DRAC 5 1 0 1 0 1 0 DRAC 4 1 35 1 35 NA DRAC MC 1 3 1 3 NA DRAC III ERA ERA O 3 3 5 3 3 5 NA ERA XT ERA MC 1 4 4 1 4 4 NA BMC Firmware Version On PowerEdge 800 1 30 or later 1 30 or later NA PowerEdge 830 1 41 or later 1 41 or later NA PowerEdge 840 1 0 or later 1 0 or later NA PowerEdge 850 1 41 or later 1 41 or later NA PowerEdge 860 1 0 or later 1 0 or later NA PowerEdge 1425SC 1 30 or later 1 30 or later NA PowerEdge 1800 1 23 or later 1 23 or later NA PowerEdge 1850 1 23 or later 1 23 or later NA Pow
41. Administrator Supported Applications and Systems 19 Compatible Systems and Applications by Installation and Server Management CD Version Table 4 1 shows compatible applications and Dell systems for the Dell PowerEdge Installation and Server Management CD version 5 2 Table 4 1 Compatible Dell Systems and Applications for Installation and Server Management CD Version 5 2 Installation and Server 5 2 Management CD Version PowerEdge systems 600SC Indicates new systems for 650 the given version of the CD 700 750 750N 755N 770N 775N 800 830 840 850 860 1600SC 1650 1655MC 1750 1800 1850 1855 1900 1950 1955 2600 2650 2800 2850 2900 2950 2970 4600 6600 6650 6800 6850 6950 20 Server Administrator Supported Applications and Systems Table 4 1 Compatible Dell Systems and Applications for Installation and Server Management CD Version 5 2 continued Installation and Server 5 2 Management CD Version Supported operating systems Microsoft Windows Server 2003 R2 Standard Enterprise and Datacenter x64 Editions with SP2 Microsoft Windows Server 2003 R2 Standard and Enterprise Editions with SP2 32 bit x86 Microsoft Windows Server 2003 Web Edition with SP2 32 bit x86 Microsoft Windows Server 2003 Enterprise Edition with SP2 for Itanium based Systems Microsoft Windows Small Business Server 2003 R2 Standard and Premium Editions Microsoft Windows Storage Server 2003 R2
42. Dell OpenManage Server Administrator Version 5 2 Compatibility Guide www dell com support dell com Notes and Notices K NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem Information in this document is subject to change without notice 2003 2007 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo PowerEdge PowerVault and OpenManage are trademarks of Dell Inc Microsoft Windows Windows NT Windows Server and MS DOS are registered trademarks of Microsoft Corporation Novell NetWare and SUSE are registered trademarks of Novell Inc Red Hat Red Hat Linux and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc Intel Pentium Itanium and EtherExpress are registered trademarks of Intel Corporation 3COM is a registered trademark of 3Com Corporation VMware is a registered trademark of VMware Inc VESA is a registered trademark of Video Electronics Standards Association OS 2 is a registered trademark of International Business Machines Corporation UNIX is a registered trademark of The Open Group in the United States and other countries Server Administrator includes software developed by the Apache Software Fou
43. E Abbreviation for enhanced integrated drive electronics EIDE devices add one or more of the following enhancements to the traditional IDE standard e Data transfer rates of up to 16 MB sec Support for drives other than just hard drives such as CD and tape drives Support for hard drives with capacities greater than 528 MB Support for up to two controllers each with up to two devices attached EISA Acronym for Extended Industry Standard Architecture a 32 bit expansion bus design The expansion card connectors in an EISA system are also compatible with 8 or 16 bit ISA expansion cards To avoid a configuration conflict when installing an EISA expansion card you must use the EISA Configuration Utility This utility allows you to specify which expansion slot contains the card and obtains information about the card s required system resources from a corresponding EISA configuration file EMC Abbreviation for electromagnetic compatibility EMI Abbreviation for electromagnetic interference EMM Abbreviation for expanded memory manager A utility that uses extended memory to emulate expanded memory on systems with an x86 or higher microprocessor EMS Abbreviation for Expanded Memory Specification EPP Abbreviation for Enhanced Parallel Port which provides improved bidirectional data transmission Many devices are designed totake advantage ofthe EPP standard especially devices such as network or SCSI adapters t
44. Express Workgroup Standard and Enterprise x64 Editions Microsoft Windows Unified Data Storage Server 2003 Gold Standard and Enterprise x64 Editions Microsoft Windows XP Professional with SP2 Microsoft Windows 2000 Server and Advanced Server with SP4 Red Hat Enterprise Linux WS ES and AS version x86 Red Hat Enterprise Linux WS ES and AS version 4 x86_64 Red Hat Enterprise Linux WS and AS version 4 1264 Red Hat Enterprise Linux Server 5 x86 Red Hat Enterprise Linux Server 5 x86_64 SUSE Linux Enterprise Server 9 x86_64 SUSE Linux Enterprise Server 10 x86_64 NOTE See the DRAC 4 and DRAC 5 readmes for the latest supported operating systems These readmes are available atthe Dell Support website at support dell com Server Administrator 5 2 Server Administrator 3 2 Framework Instrumentation Service 5 7 Server Agent Diagnostic Service NA IT Assistant 8 0 1 Storage Management Service 2 2 Server Administrator Supported Applications and Systems 21 Table 4 1 Compatible Dell Systems and Applications for Installation and Server Management CD Version 5 2 continued Installation and Server 5 2 Management CD Version RAC Firmware DRAC 5 1 20 DRAC 4 1 50 DRAC MC 1 4 DRAC III ERA ERA O 3 35 ERA XT ERA MC 1 44 BMC Firmware Version On PowerEdge 800 1 30 or later PowerEdge 830 1 41 or later PowerEdge 840 1 67 or later PowerEdge 850 1 41 or later PowerEdge 860 1 67 or later
45. ID Controller Supported Servers Operating Systems Firmware and Driver Versions Overview Starting with Dell OpenManage Server Administrator version 5 0 only the enhanced Storage Management Service will be supported The Storage Management Service allows you to configure and manage your storage devices from within Server Administrator K NOTE The Storage Management Service mentioned in this guide refers to the enhanced Storage Management Service Server Administrator no longer supports the basic Storage Management Service also known as Array Manager K NOTE Starting with Dell OpenManage version 4 3 the Systems Management CD has been replaced by the Dell PowerEdge Installation and Server Management CD References in this guide to the Systems Management CD are for Dell OpenManage versions 3 0 through 4 2 Most versions of the Systems Management CD support management of RAID controllers in the form of PERC cards and some systems management releases also support CERC IDE and SATA controllers System administrators responsible for monitoring the compatibility of their systems storage devices with their latest installed operating system or Dell PowerEdge Installation and Server Management CD or Systems Management CD need a clear matrix that shows the elements that are compatible with a particular storage controller Each storage controller version in turn supports a specific array of elements including e Version of the Storage Ma
46. OpenManage version 4 3 or Dell PowerEdge Installation and Server Management CD version 8 Introduction Table 1 1 Systems Management Product Name and Corresponding Version Numbers Instrumentation Product Names CD Version Section in This Guide Dell OpenManage Server 4 3 or later Server Administrator Supported Administrator Installation and Server Applications and Systems Management CD 3 0 through 4 2 Server Administrator Supported Systems Management CD Applications and Systems Dell OpenManage Server Agent 2 0 through 2 2 Server Agent Supported Applications CD Applications and Systems Dell OpenManage Hardware 1 2 through 1 7 Hardware Instrumentation Instrumentation Package HIP Applications CD Package Supported Applications and Systems Supported Operating Systems Server Administrator supports major operating systems offered by Microsoft Novell SUSE and Red Hat See the tables in Server Administrator Supported Applications and Systems to find the operating system that matches the configuration of system and applications that you are installing or upgrading K NOTE Each Dell PowerEdge Installation and Server Management CD supports specific operating system versions service packs support packs and kernels K NOTE For Dell OpenManage information specific to VMware see the latest Installation Guide Release Notes and the VMware Software Compatibility Matrix for Dell Servers at www dell com vmware un
47. PowerEdge 1855 1 0 or later 1 0 or later 1 0 or later NA PowerEdge 2800 1 23 or later 1 23 or later 1 23 or later NA PowerEdge 2850 1 23 or later 1 23 or later 1 23 or later 1 23 or later PowerEdge 6800 1 33 or later 1 33 or later 1 33 or later 1 40 or later PowerEdge 6850 1 33 or later 1 33 or later 1 33 or later 1 40 or later a Introduced SAS support for Dell PowerEdge 6800 and 6850 Server Administrator Supported Applications and Systems 29 Table 4 4 shows compatible applications and Dell systems for Systems Management CD version 4 1 3 to 4 2 Table 4 4 Compatible Dell Systems and Applications for Systems Management CD Versions 4 1 3 to 4 2 Systems 4 1 3 4 1 4 4 2 Management CD Version PowerEdge systems 1855 1855 350 Indicates new 500SC systems for the given 600SC version of the CD 650 700 750 800 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 8450 750N 755N 770N 775N 30 Server Administrator Supported Applications and Systems Table 4 4 Compatible Dell Systems and Applications for Systems Management CD Versions 4 1 3 to 4 2 continued Systems Management CD Version 4 1 3 4 1 4 4 2 Supported operating systems Server Administrator Managed Node Framework MNF Instrumentation Service Server Agent Diagnostic Service Update Service Server Administrator Core IT Assis
48. RAC4 DRAC MC DRAC5 Utility CD Version 43 3 2 1 3 20 3 20 3 20 1 2 1 1 0 NA 4 4 3 3 0 3 3 0 3 3 0 3 3 0 1 30 1 1 1 NA 45 3 3 0 3 3 0 3 3 0 3 3 0 1 30 1 2 0 NA 5 0 3 35 3 35 3 35 3 35 1 35 1 3 1 0 5 1 3 35 3 35 3 35 3 35 1 35 1 3 1 0 5 1 1 NA NA NA NA NA NA 1 0 5 2 3 35 3 35 3 35 3 35 1 50 1 4 1 20 80 Remote Access Service Availability Historical Release Information for Legacy Systems Overview The following sections contain historical information about releases of the Dell OpenManage Server Agent running on supported Microsoft Windows Red Hat Enterprise Linux and Novell NetWare operating systems The following excerpts from previous readme tst files show a record of features and resolved issues for releases of Server Agent only For the complete text of readme txt files see the Dell Support website at support dell com You can find additional information on more recent systems management applications in the Server Administrator readme txt found on the Systems Management CDs version 3 0 or later Server Agent 4 5 The following subsections contain requirements features and open issues for Server Agent version 4 5 Release date October 2001 Requirements Supported systems Dell PowerEdge 1500SC Operating Systems e Microsoft Windows NT Server 4 x with SP 4 or later e Microsoft Windows 2000 Server family includes Windows 2000 Server and Windows 2000 Advanced Server e Novell NetWare 5 x Red H
49. Red Hat Linux 7 0 Kernel version 2 2 16 Red Hat Linux SNMP agent ucd snmp version 4 1 2 8smux or later 86 Historical Release Information for Legacy Systems Glossary The following list defines or identifies technical terms abbreviations and acronyms used in your system documents A Abbreviation for ampere s AC Abbreviation for alternating current AC power switch A switch with two AC power inputs that provides AC power redundancy by failing over to a standby AC input in the event of a failure to the primary AC input access Refers to the actions a user can take on a variable value Examples include read only and read write ACL Abbreviation for access control list ACL files are text files that contain lists that define who can access resources stored on a Novell Web server adapter card An expansion card that plugs into an expansion card connector on the system s system board An adapter card adds some specialized function to the system by providing an interface between the expansion bus and a peripheral device Examples of adapter cards include network cards sound cards and SCSI adapters ADB Abbreviation for assign database AGP Abbreviation for advanced graphics port ASCII Acronym for American Standard Code for Information Interchange Atext file containing only characters from the ASCII character set usually created with a text editor such as Notepad in Microsoft Windows is call
50. Supported Systems 17 Availability on Supported Operating Systems 2 18 Contents 3 4 Server Administrator Supported Applications ANSeS to rel lid o bl Melon E 19 Version Number Information lt lt 19 Compatible Systems and Applications by Installation and Server Management CD Version 20 Device Drivers and Red Hat Enterprise Linux Kernel Support 43 5 Server Agent Supported Applications and Systems 45 6 Hardware Instrumentation Package Supported Applications and Systems 47 7 BIOS Update Requirements 49 OVGNVICW gt oa ra a es A 49 Minimum Requirements for BIOS Update Support 49 Downloading the Latest BIOS Packages 49 Minimum Required and Latest Available BIOS for Update by System 51 8 RAID Controller Supported Servers Operating Systems Firmware and Driver Versions 53 OVERVIEW nur ti es ii ae oe hk es 53 Key to Table Footnotes 2 00002 eee 54 PERG 4 DG opine ha a eh ee ea aid eed 54 PERG AGING gt Och eee Oe ae ae nds tees 55 PERMAN 56 AAA EN 57 PERC ADIs pooh Cece aa ol Le bei 58 CERC ATA 100 4 CH ee 59 PERGI Dianan niu eh ob II 60 PERG SA kesin iai a o Aa Sek eRe bee a 61 Contents PERCA SC ze alo aa ts ee ES 62 CERC SATA 1 5 6 Channel 22 00005 63 PERG 4e Di ows ce naera A A
51. The File Download window appears Specify where you want to save your FlashBIOS file and click OK A download complete popup appears Follow the installation instructions appropriate for your file format that appear on the Download and Install page BIOS Update Requirements Minimum Required and Latest Available BIOS for Update by System Table 7 1 lists the minimum version of the BIOS that must be installed on each system for the latest FlashBIOS package to be applied by remote update For the latest available BIOS version for each system that Server Administrator supports see the Dell PowerEdge Server Update Utility CD Table 7 1 PowerEdge Systems and Minimum BIOS Versions Required for Remote Flash Update PowerEdge System Minimum BIOS Required for Remote Flash Update 300 A00 350 BIOS update is not supported for PowerEdge 350 systems 500SC A05 600SC A00 650 AOI 700 A00 750 A00 800 A00 1300 A04 1400 1400SC A00 1500SC A04 1550 AOI 1600SC A00 1650 A05 1655MC A00 1750 A05 1800 A00 1850 A00 1855 A00 2300 A09 2400 AOI 2450 A02 2500 2500SC A00 2550 A06 2600 AOI BIOS Update Requirements 51 Table 7 1 PowerEdge Systems and Minimum BIOS Versions Required for Remote Flash Update continued PowerEdge System Minimum BIOS Required for Remote Flash Update 2650 A00 4300 A06 4350 A03 4400 A04 4600 A00 6300 A08 6350 A08 6400 AOI 6450 A01 6600 A08 6650 A08 8450 A06 52 BIOS Update Requirements RA
52. Windows NT WindowsNT WindowsNT Windows NT operating 4 0 with SP4 4 0 Server 4 0 Server 4 0 Server 4 0 Server 4 0 Server systems family SP6a or family SP6a family SP6a family SP6a family SP6a later or later or later or later or later Windows 2000 Windows 2000 Windows 2000 Windows 2000 Windows 2000 Windows 2000 Server family Server family Server family Server family Server family Server family hot fixes rec hot fixes rec hot fixes rec SP3 rec SP3 rec for SNMP for SNMP for SNMP Novell NetWare 5 1 NetWare 5 1 NetWare 5 1 NetWare 5 1 NetWare 5 1 NetWare 4 x SP2 or later SP2 or later SP2orlater SP2 or later SP2 or later 5 x or 6 x Linux 7 1 NetWare 6 0 NetWare 6 0 NetWare 6 0 NetWare 6 0 NetWare 6 0 SP1 or later SPlorlater SP1 orlater SP1 orlater SP1 or later Linux Linux 7 1 with Linux 7 1 Linux 7 1 Linux Linux Advanced latest ucd with latest with latest Advanced Advanced Server 2 1 snmp package ucd snmp ucd snmp Server 2 1 Server 2 1 package package Linux Linux 7 3 Linux 7 3 Advanced with the with the Server 2 1 2 4 18 4smp 2 4 18 4smp kernel kernel Server 1 0 1 0 1 1 0 2 1 1 1 2 1 2 2 Administrator Managed Node NA NA NA NA 1 2 1 2 2 Framework Instrumentation 4 5 1 4 5 1 4 5 1 4 6 NA 1 2 1 Service Server 4 5 2 4 5 2 Agent Remote Access NA NA NA NA 4 7 4 7 1 Service RAS RAC firmware 2 4 1 2 4 1 2 5 25 NA 1 3 DRAC II RAC firmware NA 1 1 1 1 1 2 2 5 2 5 DRAC III Server Administrator S
53. a newer chip flash memory A type of EEPROM chip that can be reprogrammed from a utility on diskette while still installed in a system most EEPROM chips can only be rewritten with special programming equipment format To prepare a hard drive or diskette for storing files An unconditional format deletes all data stored on the disk FPBGA Abbreviation for field programmable gate array a programmable logic chip PLD with a high density of gates FRU Abbreviation for field replaceable unit ft Abbreviation for feet FTP Abbreviation for file transfer protocol g Abbreviation for gram s G Abbreviation for gravities 94 Glossary GB Abbreviation for gigabyte s A gigabyte equals 1024 megabytes or 1 073 741 824 bytes gcc Abbreviation for gnu C compiler graphics coprocessor See coprocessor graphics mode A video mode that can be defined as x horizontal by y vertical pixels by z colors GUI Acronym for graphical user interface h Abbreviation for hexadecimal A base 16 numbering system often used in programming to identify addresses in the system s RAM and I O memory addresses for devices The sequence of decimal numbers from 0 through 16 for example is expressed in hexadecimal notation as 0 1 2 3 4 5 6 7 8 9 A B C D E F 10 In text hexadecimal numbers are often followed by h HBA Abbreviation for host bus adapter A PCI adapter card that resides in the system whos
54. ackage HIP on older releases K NOTE The Systems Management CD version 3 0 and later does not fully support the following Dell PowerEdge systems 1300 2100 2200 2300 4100 4200 4300 4350 6100 6300 and 6350 K NOTE The Systems Management CD version 3 2 1 was not released Version Number Information All software supporting the Dell PowerEdge systems and Dell PowerVault NAS systems are delivered in Dell OpenManage stack releases that include the complete group of programs and that are fully tested for the supported platforms An example is the Dell OpenManage 3 4 2 release of the Dell OpenManage software that supports most Dell systems from February 1998 through June 2003 The version of the software is significant In this example the first number 3 represents the major version number You should upgrade your software any time Dell delivers a new major version The second number 4 is the release number A new release may have some minor features and fixes associated with it You do not need to upgrade to the latest release unless that release is enabling your specific hardware or solving an issue you may be experiencing You may skip releases as needed The last number 2 is the hardware platform refresh number This indicates that the software has been updated to support a new system For example if you have older systems running version 3 4 1 there is no need to upgrade to version 3 4 2 for a platform refresh Server
55. age Dell PERC Windows Windows RedHat Red Hat Red Hat SUSE Linux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service Version Version Driver 2003 Linux 3 Linux 4 Linux Server Driver Driver Driver Server 5 version 9 Driver and 10 1 1 43 6 62 5 46 6 41 2 32 Native NA NA NA 1 2 44 6 62 5 46 6 41 2 32 2 10 1 2 10 1 NA NA 2 0 5 0 6 62 5 46 6 41 2 32 2 10 1 2 10 1 NA NA 2 1 5 1 6 62 5 46 6 41 2 32 2 10 1 2 10 1 NA NA 2 2 5 2 6 62 NA 6 41 2 32 NA 2 10 1 NA NA RAID Controller Supported Servers Operating Systems Firmware and Driver Versions 59 60 PERC 3 Di The PERC 3 Di supports the following PowerEdge systems 1650 2650 and 4600 Table 8 7 show the other elements supported by the PERC 3 Di Table 8 7 Storage Management Service Supported Elements PERC 3 Di Storage Dell PERC Windows Windows RedHat RedHat RedHat SUSE Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Linux Service Version Version Driver 2003 Linux 3 Linux4 Linux Enterprise Driver Driver Driver Server5 Server Driver version 9 and 10 l lona 4 3 2 8 0 6092 2 8 0 6085 2 8 0 6085 1 1 4 NA NA NA PowerEdge 1650 l l ona 4 3 2 8 0 6092 2 8 0 6085 2 8 0 6085 1 1 4 NA NA NA PowerEdge 2650 l l ona 4 3 2 8 0 6092 2 8 0 6085 2 8 0 6085 1 1 4 NA NA NA PowerEdge 4600 1 2 ona 4 4 2 8 0 6092 2 8 0 6085 2 8 0 6085 1 1 4 1 1 5 237 NA NA PowerEdge 1650 2 1 2 ona 4 4 2 8 0 6092 2
56. anagement Service Supported Elements PERC 3 0C Storage Dell PERC Windows Windows Red Hat Red Hat Red Hat SUSE Linux Management OpenManage Firmware 2000 Server 2003 Enterprise Enterprise Enterprise Enterprise Service Version Version Driver Driver Linux 3 Linux 4 Linux Server Driver Driver Server 5 version 9 Driver and 10 1 1 4 3 1970 5 46 6 41 2 32 2 10 7 NA NA NA 1 2 4 4 1980 5 48 6 46 2 32 2 10 7 2 20 4 4 NA NA 32 bit 6 41 2 64 64 bit 2 0 5 0 198X 5 48 6 46 2 32 2 10 10 1 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit 2 1 5 1 198X 5 48 6 46 2 32 2 10 10 1 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit 2 2 5 2 199A NA 6 46 2 32 NA 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit RAID Controller Supported Servers Operating Systems Firmware and Driver Versions 57 PERC 4 Di The PERC 4 Di supports the following PowerEdge systems 1750 and 2600 Table 8 5 shows the other elements supported by the PERC 4 Di Table 8 5 Storage Management Service Supported Elements PERC 4 Di Storage Dell PERC Windows Windows Red Hat RedHat RedHat SUSE Linux Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Enterprise Service Version Version Driver 2003 Driver Linux 3 Linux 4 Linux Server Driver Driver Server5 version 9 Driver and 10 l lona 4 3 4130 5 46 6 41 2 32 2 10 7 NA NA NA PowerEdge 1750 l l ona 4 3 2 500 5 46 6 41 2 32 2 10 7 NA NA NA PowerEdge 2600 1 2 ona 4 4 4210 5 48 6 46 2 32 2 10 7 2 20 44 NA NA
57. and can optionally be enclosed in double quotes when the user wants to pass the alert message to the command line as a single string Intermittent incorrect fan probe readings of zero Server Agent 4 2 1 prevents false alerts for fan probes based on RPMs cause faulty alerts to be generated Invalid incorrect readings of fan RPM values This update also fan probe readings also compromise the usability addresses usability issues caused by these incorrect fan RPM of Server Agent values The incorrect fan RPM readings originate on PowerEdge systems that report systems management information to the management console using Server Agent version 4 0 Seven character service tags display incorrectly Formerly certain combinations of characters and numbers in the seven character service tag either did not display correctly or did not display at all Server Agent 4 2 1 displays service tags correctly False power supply fan readings Server Agent Server Agent 4 2 1 corrects the problem of false fan probe alerts reports high power supply fan RPM readings The readings exceed the upper failure threshold and are reported as failures Server Agent 4 2 0 The following subsections contain requirements features and open issues for Server Agent version 4 2 0 Release date December 2000 Requirements Supported systems Dell PowerEdge 300 1300 1400 1550 2300 2400 2450 4300 4350 4400 6300 6350 6400 6450 and 8450 Operating Systems
58. array VGA and SVGA are video standards for video adapters with greater resolution and color display capabilities than previous standards To display a program at a specific resolution you must install the appropriate video drivers and your monitor must support the resolution Similarly the number of colors that a program can display depends on the capabilities ofthe monitor the video driver and the amount of video memory installed for the video adapter VGA feature connector On some systems with a built in VGA video adapter a VGA feature connector allows you to add an enhancement adapter such as a video accelerator to your system A VGA feature connector can also be called a VGA pass through connector Glossary 107 video adapter The logical circuitry that provides in combination with the monitor your system s video capabilities A video adapter may support more or fewer features than a specific monitor offers Typically a video adapter comes with video drivers for displaying popular application programs and operating systems in a variety of video modes On some systems a video adapter is integrated into the system board Also available are many video adapter cards that plug into an expansion card connector Video adapters often include memory separate from RAM on the system board The amount of video memory along with the adapter s video drivers may affect the number of colors that can be simultaneously displayed
59. at Linux 7 1 K NOTE Server Agent is not supported on a PowerEdge 1500SC system running either the Red Hat Linux 7 0 operating system or the Novell NetWare 4 x operating system New in Server Agent Version 4 5 Support was added for the PowerEdge 1500SC system Historical Release Information for Legacy Systems 81 Server Agent 4 4 1 The following subsections contain requirements features and open issues for Server Agent version 4 4 1 Release date September 2001 Requirements Supported systems Dell PowerEdge 300 350 5005C 1300 1400 1550 2300 2400 2450 2500 2550 4300 4350 4400 6300 6350 6400 6450 and 8450 Operating Systems e Microsoft Windows NT Server 4 x with SP 4 or later e Microsoft Windows 2000 Server family includes Windows 2000 Server and Windows 2000 Advanced Server Novell NetWare 4 x or 5 x e Red Hat Linux 7 0 K NOTE Server Agent is not supported on a PowerEdge 500SC system running the Red Hat Linux 7 0 operating system New in Server Agent Version 4 4 1 This release contains the following new features and changes e Support for Red Hat Linux 7 1 SBE Kernels 2 4 3 6 and 2 4 3 12 with prebuilt device drivers e Dynamic Kernel Support for Red Hat Linux e Removal of support for the DMI management protocol e In the Server Agent MIB file 10892 mib replacement of Dell by Server in the annotation TYPE field for each trap In the Server Agent event configuration file 10892evt cfg t
60. ate at which the monitor redraws the video image on the monitor screen More precisely the refresh rate is the frequency measured in Hz at which the screen s horizontal lines are recharged sometimes also referred to as its vertical frequency The higher the refresh rate the less video flicker can be seen by the human eye The higher refresh rates are also noninterlaced remote management system A remote management system is any system that accesses the Server Administrator home page on a managed system from a remote location using a supported Web browser See managed system RFI Abbreviation for radio frequency interference 102 Glossary RGB Abbreviation for red green blue RIMM Acronym for Rambus In line Memory Module which is the Rambus equivalent of a DIMM module RMI Acronym for Remote Method Invocation RMI isa part of the Java programming language library that enables a Java program running on one system to access the objects and methods of another Java program running on a different system ROM Acronym for read only memory Your system contains some programs essential to its operation in ROM code Unlike RAM a ROM chip retains its contents even after you turn off your system Examples of code in ROM include the program that initiates your system s boot routine and the POST rpm Abbreviation for revolutions per minute RPM Abbreviation for Red Hat Package Manager RTC Abbreviation for real time cl
61. b to the open position or by setting the write protect feature in the System Setup program WMI Acronym for Windows Management Instrumentation WMI provides CIM Object Manager services X 509 Certificate An X 509 certificate binds a public encryption key to the identity or other attribute of its principal Principals can be people application code such as a signed applet or any other uniquely identified entity such as a secure port server or Web server XMM Abbreviation for extended memory manager a utility that allows application programs and operating systems to use extended memory in accordance with the XMS XMS Abbreviation for eXtended Memory Specification X Window System The graphical user interface used in the Red Hat Enterprise Linux environment Glossary 109 ZIF Acronym for zero insertion force Some systems use ZIF sockets and connectors to allow devices such as the microprocessor chip to be installed or removed with no stress applied to the device ZIP A3 5 inch removable disk drive from Iomega Originally it provided 100 MB removable cartridges The drive is bundled with software that can catalog the disks and lock the files for security A 250 MB version of the Zip drive also reads and writes the 100 MB Zip cartridges 110 Glossary
62. bus designs allow peripherals to run at the same speed and with the same width data path as the system s microprocessor LPT The device names for the first through third parallel printer ports on your system are LPT LPT2 and LPT LRA Abbreviation for local response agent m Abbreviation for meter s mA Abbreviation for milliampere s mAh Abbreviation for milliampere hour s managed system Amanaged system is any system that is monitored and managed using Server Administrator Systems running Server Administrator can be managed locally or remotely through a supported Web browser See remote management system math coprocessor See coprocessor Mb Abbreviation for megabit MB Abbreviation for megabyte s The term megabyte means 1 048 576 bytes however when referring to hard drive storage the term is often rounded to mean 1 000 000 bytes MB sec Abbreviation for megabytes per second Mbps Abbreviation for megabits per second MBR Abbreviation for master boot record MCA Abbreviation for Micro Channel Architecture which is designed for multiprocessing MCA eliminates potential conflicts that arise when installing new peripheral devices MCA is not compatible with either EISA or XT bus architecture so older cards cannot be used with it memory A system can contain several different forms of memory such as RAM ROM and video memory Frequently the word memory is used as a synonym for RAM
63. cation programs parallel port An I O port used most often to connect a parallel printer to your system You can usually identify a parallel port on your system by its 25 hole connector parameter A value or option that you specify to a program A parameter is sometimes called a switch or an argument partition You can divide a hard drive into multiple physical sections called partitions with the fdisk command Each partition can contain multiple logical drives After partitioning the hard drive you must format each logical drive with the format command PC card A credit card sized removable module for portable computers standardized by PCMCIA PC Cards are also known as PCMCIA cards PC Cards are 16 bit devices that are used to attach modems network adapters sound cards radio transceivers solid state disks and hard disks to a portable computer The PC Card is a plug and play device which is configured automatically by the Card Services software PCI Abbreviation for Peripheral Component Interconnect The predominant 32 bit or 64 bit local bus standard developed by Intel Corporation PCMCIA Personal Computer Memory Card International Association An international trade association that has developed standards for devices such as modems and external hard drives that can be plugged into portable computers Glossary 99 PERC Acronym for PowerEdge Expandable RAID controller peripheral device An internal
64. common information model object manager CI 0 Abbreviation for comprehensive input output CLI Abbreviation for command line interface cm Abbreviation for centimeter s CMOS Acronym for complementary metal oxide semiconductor In systems CMOS memory chips are often used for NVRAM storage COM The device names for the first through fourth serial ports on your system are COM1 COM2 COM3 and COM4 The default interrupt for COM1 and COM3 is IRO4 and the default interrupt for COM2 and COMA is IRQ3 Therefore you must be careful when configuring software that runs a serial device so that you don t create an interrupt conflict config sys file The config sys file is executed when you boot your system before running any commands in the autoexec bat file This start up file contains commands that specify which devices to install and which drivers to use This file also contains commands that determine how the operating system uses memory and controls files Glossary 89 ConsoleOne Novell ConsoleOne is a Java based foundation for graphical utilities that manage and administer network resources from different locations and platforms ConsoleOne provides a single point of control for all Novell and external products controller A chip that controls the transfer of data between the microprocessor and memory or between the microprocessor and a peripheral device such as a disk drive or the keyboard control panel
65. d by Mitsubishi that includes a small SRAM cache CD ROM Abbreviation for compact disc read only memory CD drives use optical technology to read data from CDs CDs are read only storage devices you cannot write new data to a CD with standard CD drives CHAP Acronym for Challenge Handshake Authentication Protocol an authentication scheme used by PPP servers to validate the identity of the originator of the connection upon connection or any time later chip A set of microminiaturized electronic circuits that are designed for use as processors and memory in systems Small chips can hold from a handful to tens of thousands of transistors They look like tiny chips of aluminum no more than 1 16 inch square by 1 30 inch thick which is where the term chip came from Large chips which can be more than a half inch square hold millions of transistors It is actually only the top one thousandth of an inch of a chip s surface that holds the circuits The rest of it is just a base CIM Acronym for Common Information Model which is a model for describing management information from the DMTF CIM is implementation independent allowing different management applications to collect the required data from a variety of sources CIM includes schemas for systems networks applications and devices and new schemas will be added It provides mapping techniques for interchange of CIM data with MIB data from SNMP agents CIMOM Acronym for
66. der the Dell VMware Resource Archive section For precise operating system application firmware and other requirements see the table that lists the Dell PowerEdge Installation and Server Management CD or Systems Management CD version for the system that you are configuring The tables in the following sections of this guide are a good place to begin e Server Administrator Supported Applications and Systems e Server Agent Supported Applications and Systems Hardware Instrumentation Package Supported Applications and Systems Operating system version numbers support packs service packs and kernel versions can vary with each Dell PowerEdge Installation and Server Management CD or Systems Management CD version and cannot be accurately generalized For example a particular Dell PowerEdge Installation and Server Management CD or Systems Management CD may support only a version of the Red Hat Enterprise Linux operating system with a specific kernel Some systems management applications are available only on specific operating systems K NOTE To address any Simple Network Management Protocol SNMP security vulnerabilities associated with an operating system see the appropriate website for your system s operating system for example www microsoft com www redhat com or www novell com Introduction 9 Supported Browsers Server Administrator supports Microsoft Internet Explorer IE versions 6 0 SP2 and 7 0 and Mozilla Firefox v
67. dge 1855 2 1 on 5 1 1 03 23 90 1 08 06 Native NA NA NA NA PowerEdge 1655MC 2 1 on 5 1 1 03 23 90 1 09 11 1 09 11 Native Native NA NA PowerEdge 1855 2 2 on 5 2 1 03 23 90 NA Native NA NA NA NA PowerEdge 1655MC 2 2 on 5 2 1 03 23 90 NA 1 09 11 NA Native NA NA PowerEdge 1855 The PERC 4 SC supports the following PowerEdge systems 600SC 650 700 750 800 830 850 1600SC 1800 and 1850 Table 8 9 shows the other elements supported by the PERC 4 SC Table 8 9 Storage Management Service Supported Elements PERC 4 SC Storage Dell PERC Windows Windows RedHat Red Hat Red Hat SUSE Linux Management OpenManage Firmware 2000 Driver Server2003 Enterprise Enterprise Enterprise Enterprise Service Version Version Driver Linux 3 Linux 4 Linux Server Driver Driver Server 5 version 9 Driver and 10 1 1 4 3 3500 5 46 6 41 2 32 2 10 7 NA NA NA 1 2 4 4 3510 5 48 6 46 2 32 2 10 7 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit 62 RAID Controller Supported Servers Operating Systems Firmware and Driver Versions Table 8 9 Storage Management Service Supported Elements PERC 4 SC continued Storage Dell PERC Windows Windows RedHat RedHat Red Hat SUSE Linux Management OpenManage Firmware 2000 Driver Server2003 Enterprise Enterprise Enterprise Enterprise Service Version Version Driver Linux 3 Linux 4 Linux Server Driver Driver Server 5 version 9 Driver and 10 2 0 5 0 351X 5 48 6 46 2 32 2 10 10 1 2 20 4 4 NA NA 32 bit 6 46 3
68. e file systems that are defined as follows e FAT A file system used by MS DOS Windows 3 x Windows 95 and Windows 98 Windows NT and Windows 2000 also can use the FAT file system The operating system maintains a table to keep track of the status of various segments of disk space used for file storage FAT32 A derivative of the FAT file system FAT32 supports smaller cluster sizes than FAT thus providing more efficient space allocation on FAT32 drives FCC Abbreviation for Federal Communications Commission FEPROM Acronym for flash erasable programmable read only memory Flash memory is a kind of nonvolatile storage device similar to EEPROM but the erasing is done only in blocks or the entire chip Fibre Channel A data transfer interface technology that allows for high speed I O and networking functionality in a single connectivity technology The Fibre Channel Standard supports several topologies including Fibre Channel Point to Point Fibre Channel Fabric generic switching topology and Fibre Channel Arbitrated Loop FC_AL Glossary 93 firmware Software programs or data that has been written onto read only memory ROM Firmware can boot and operate a device Each controller contains firmware which helps provide the controller s functionality flash bios A BIOS that is stored in flash memory rather than in ROM A flash BIOS chip can be updated in place whereas a ROM BIOS must be replaced with
69. e Data Glossary 103 SIMM Acronym for single in line memory module A small circuit board containing DRAM chips that connects to the system board SIP Acronym for single in line package which is a type of housing for electronic components in which the connecting pins protrude from one side A SIP is also called a Single In line Pin Package SIPP SKU Acronym for stock keeping unit SMART Acronym for Self Monitoring Analysis and Reporting Technology A technology that allows hard drives to report errors and failures to the system BIOS which then displays an error message on the screen To take advantage of this technology you must have a SMART compliant hard drive and the proper support in the system BIOS SMBIOS Acronym for system management BIOS SMD Abbreviation for surface mount device SMTP Abbreviation for Simple Mail Transfer Protocol SNMP Abbreviation for Simple Network Management Protocol SNMP a popular network control and monitoring protocol is part of the original TCP IP protocol suite SNMP provides the format in which vital information about different network devices such as network servers or routers can be sent to a management application SODIMM Acronym for small outline DIMM A DIMM module with a thinner profile due to the use of TSOP chip packages SODIMMs are commonly used in portable computers 104 Glossary SOIC Abbreviation for Small Outline IC a small dimension plastic
70. e only function is to convert data commands from PCI bus format to storage interconnect format examples SCSL Fibre Channel and communicate directly with hard drives tape drives CD drives or other storage devices heat sink A metal plate with metal pegs or ribs that help dissipate heat Most microprocessors include a heat sink HMA Abbreviation for high memory area The first 64 KB of extended memory above 1 MB A memory manager that conforms to the XMS can make the HMA a direct extension of conventional memory Also see XMM host adapter A host adapter implements communication between the system s bus and the controller for a peripheral device hard drive controller subsystems include integrated host adapter circuitry To add a SCSI expansion bus to your system you must install or connect the appropriate host adapter hot plug The ability to remove and replace a redundant part while the system is still running Also called a hot spare HPFS Abbreviation for the High Performance File System option in the Windows NT operating systems HTTP Abbreviation for Hypertext Transfer Protocol HTTP is the client server TCP IP protocol used on the World Wide Web for the exchange of HTML documents HTTPS Abbreviation for HyperText Transmission Protocol Secure HTTPS is a variant of HTTP used by Web browsers for handling secure transactions HTTPS is a unique protocol that is simply SSL underneath HTTP You need to use ht
71. e per business quarter To ensure that you have the latest BIOS version available always download the latest BIOS versions from the Dell Support website at support dell com To locate the BIOS update files that you want perform the steps in the following subsections Downloading the Latest BIOS Packages 1 Goto the Dell Support website at support dell com 2 Register to log in if you have not logged in before 3 Click log in 4 Specify your system either by entering your Service Tag or by selecting the product model Click Go 5 Under File Library select Downloads BIOS Update Requirements 49 50 oo N 0 10 11 12 13 14 15 Under Select Your Download Category select Flash BIOS Updates Under Select an Operating System select Not Applicable Under Select an Operating System Language select English Click Submit The download page for your system s FlashBIOS appears Under Select a Device select the device you want to update Continue to select the BIOS device until you reach the page where you select the format for the FlashBIOS file you want to download Select a format that fits your intended installation method floppy disk or operating system format Select download by HTTP or FTP NOTE It is strongly recommended that you print out and follow the detailed installation instructions for your BIOS provided on this Web page The Export Compliance Disclaimer appears Click I agree to continue
72. e this bootable diskette if your system will not boot from the hard drive bpi Abbreviation for bits per inch bps Abbreviation for bits per second BTU Abbreviation for British thermal unit bus An information pathway between the components of a system Your system contains an expansion bus that allows the microprocessor to communicate with controllers for all the various peripheral devices connected to the system Your system also contains an address bus and a data bus for communications between the microprocessor and RAM byte Eight contiguous bits of information the basic data unit used by your system c Abbreviation for Celsius CA Abbreviation for certification authority cache A fast storage area that keeps a copy of data or instructions for quicker data retrieval For example your system s BIOS may cache ROM code in faster RAM Or a disk cache utility may reserve RAM in which to store frequently accessed information from your system s disk drives when a program makes a request to a disk drive for data that is in the cache the disk cache utility can retrieve the data from RAM faster than from the disk drive capability Refers to the actions that an object can perform or actions that can be taken on a managed object For example if a card is hot pluggable it is capable of being replaced while the system power is on CDRAM Abbreviation for cached DRAM which is a high speed DRAM memory chip develope
73. ecreasing screen flicker by sequentially refreshing each horizontal line on the screen ns Abbreviation for nanosecond s one billionth of a second NTFS Abbreviation for the Windows NT File System option in the Windows NT operating system NTFS is an advanced file system designed for use specifically within the Windows NT operating system It supports file system recovery extremely large storage media and long file names It also supports object oriented applications by treating all files as objects with user defined and system defined attributes See also FAT and FAT32 NTLM Abbreviation for Windows NT LAN Manager NTLM is the security protocol for the Windows NT operating system NuBus Proprietary expansion bus used on Apple Macintosh personal computers NVRAM Acronym for nonvolatile random access memory Memory that does not lose its contents when you turn off your system NVRAM is used for maintaining the date time and system configuration information OID Abbreviation for object identifier An implementation specific integer or pointer that uniquely identifies an object online access service A service that typically provides access to the Internet e mail bulletin boards chat rooms and file libraries OTP Abbreviation for one time programmable PAM Acronym for Pluggable Authentication Modules PAM allows system administrators to set an authentication policy without having to recompile authenti
74. ed an ASCII file ASIC Acronym for application specific integrated circuit ASPI Acronym for advanced SCSI programming interface asset tag code An individual code assigned to a system usually by a system administrator for security or tracking purposes attribute An attribute or property contains a specific piece of information about a manageable component Attributes can be combined to form groups If an attribute is defined as read write it may be defined by a management application autoexec bat file The autoexec bat file is executed when you boot your system after executing any commands in the config sys file This start up file contains commands that definethe characteristics ofeach device connected to your system and it finds and executes programs stored in locations other than the active directory backup A copy of a program or data file As a precaution you should back up your system s hard drive on a regular basis Before making a change to the configuration of your system you should back up important start up files from your operating system Glossary 87 baud rate A measurement of data transmission speed For example modems are designed to transmit data at one or more specified baud rate s through the COM serial port of a system beep code A diagnostic message in the form of a pattern of beeps from your system s speaker For example one beep followed by a second beep and then a burst of t
75. ement module and network switch module are shared resources of the server modules in the chassis See server module MOF Acronym for managed object format which is an ASCII file that contains the formal definition of a CIM schema mouse A pointing device that controls the movement of the cursor on a screen Mouse aware software allows you to activate commands by clicking a mouse button while pointing at objects displayed on the screen 98 Glossary MPEG Acronym for Motion Picture Experts Group MPEG is a digital video file format ms Abbreviation for millisecond s MS DOS Acronym for Microsoft Disk Operating System MTBF Abbreviation for mean time between failures multifrequency monitor A monitor that supports several video standards A multifrequency monitor can adjust to the frequency range of the signal from a variety of video adapters mV Abbreviation for millivolt s name The name of an object or variable is the exact string that identifies it in an SNMP Management Information Base MIB file or ina CIM Management Object File MOF NDIS Abbreviation for Network Driver Interface Specification NIC Acronym for network interface controller NIF Acronym for network interface function This term is equivalent to NIC NMI Abbreviation for nonmaskable interrupt A device sends an NMI to signal the microprocessor about hardware errors such as a parity error noninterlaced A technique for d
76. eplaced by the Dell PowerEdge Installation and Server Management CD References in this guide to the Systems Management CD are for Dell OpenManage versions 3 0 through 4 2 Server Administrator s integrated security draws on the system s operating system security Server Administrator uses the secure socket layer SSL encryption protocol K NOTE For more information on the secure socket layer see the Dell Support website at support dell com What s New in Dell OpenManage Version 5 2 The following changes in Dell OpenManage version 5 2 Dell OpenManage Server Administrator version 5 2 affect this Compatibility Guide Added support for the following Dell PowerEdge system 2970 e Added support for Red Hat Enterprise Linux 5 x86 and x86_64 Added support for Microsoft Windows Server 2003 R2 Standard Enterprise and Datacenter x64 Editions with SP2 e Added support for Mozilla Firefox version 2 0 Introduction 7 Purpose of This Guide Server Administrator operates on many Dell hardware platforms hereafter called systems with operating systems such as Microsoft Windows SUSE Linux Enterprise Server and Red Hat Enterprise Linux To use the systems management features of Server Administrator fully you must understand which features of Server Administrator match your system s hardware configuration and operating system Update of Compatibility Guide The Server Administrator Compatibility Guide is updated each bu
77. erEdge 1855 1 0 or later 1 0 or later NA PowerEdge 1950 1 0 or later 1 0 or later NA PowerEdge 1955 1 0 or later 1 0 or later NA PowerEdge 2800 1 23 or later 1 23 or later NA PowerEdge 2850 1 23 or later 1 23 or later NA PowerEdge 2900 1 0 or later 1 0 or later NA Server Administrator Supported Applications and Systems 25 Table 4 2 Compatible Dell Systems and Applications for Installation and Server Management CD Version 5 0 to 5 1 1 continued Installation and Server 5 0 5 1 5 1 1 Management CD Version PowerEdge 2950 1 0 or later 1 0 or later NA PowerEdge 6800 1 40 or later 1 40 or later NA PowerEdge 6850 1 40 or later 1 40 or later NA PowerEdge 6950 NA NA 1 0 or later Table 4 3 shows compatible applications and Dell systems for the Dell PowerEdge Installation and Server Management CD versions 4 3 to 4 5 1 Table 4 3 Compatible Dell Systems and Applications for Installation and Server Management CD Version 4 3 to 4 5 1 Installation and 4 3 4 4 45 4 5 14 Server Management CD Version PowerEdge systems 350 350 350 1850 Indicates new 500SC 500SC 500SC 2850 systems for the given 600SC 600SC 600SC 6800 version of the CD 650 650 650 6850 700 700 700 750 750 750 800 800 800 1400 1400 830 1500SC 1500SC 850 1550 1550 1400 1600SC 1600SC 1500SC 1650 1650 1550 1655MC 1655MC 1600SC 1750 1750 1650 1800 1800 1655MC 1850 1850 1750 1855 1855 1800 2400 2400 1850 2450 2450 1855 2500 2500 240
78. ersion 1 5 and 2 0 open source Web browsers K NOTE Windows 2000 supports only Internet Explorer version 6 0 SP1 K NOTE Server Administrator versions 4 3 and later do not support Netscape Navigator Supported GUI Languages Dell OpenManage is localized into French German Spanish Japanese and Simplified Chinese Dell OpenManage software is localized according to the matrix in the following table Dell OpenManage does not support languages outside of this table Table 1 2 plots the language of the Dell OpenManage GUI against the operating system languages Table 1 2 Supported Dell OpenManage GUI Languages Dell OpenManage GUI English French German Spanish Simplified Japanese Languages os os os os ChineseOS OS English X X X X X X French X German X Spanish X Simplified Chinese X Japanese X Other Documents You Might Need In addition to this Compatibility Guide you can find the following guides either on the Dell Support website at support dell com or on the Documentation CD The Dell OpenManage Installation and Security User s Guide provides complete information on installation procedures and step by step instructions for installing upgrading and uninstalling Server Administrator for each supported operating system The Dell OpenManage Software Quick Installation Guide provides an overview of applications that you can install on your management station console and on your managed systems and procedures
79. event viewer This guide explains the text severity and cause of each alert message that Server Administrator issues The Dell OpenManage Server Administrator Command Line Interface User s Guide documents the complete command line interface for Server Administrator including an explanation of CLI commands to view system status access logs create reports configure various component parameters and set critical thresholds The Dell Remote Access Controller Installation and Setup Guide provides complete information about installing and configuring a DRAC III DRAC II XT and an ERA O controller configuring an ERA controller and using a RAC to remotely access an inoperable system The Dell Remote Access Controller Racadm User s Guide provides information about using the DRAC IIT DRAC II XT and ERA O controller racadm command line utility The Dell Remote Access Controller User s Guide provides specific user information for either the DRAC III DRAC 4 or DRAC 5 controller depending on the controller in your system The Dell OpenManage Baseboard Management Controller Utilities User s Guide provides information about installing and using the BMC The Dell Remote Access Controller Modular Chassis User s Guide provides complete information about configuring and using the DRAC MC to remotely manage and monitor your modular system and its shared resources through a network The Dell OpenManage Remote Install User s Guide prov
80. ge Management Service Supported Elements LSI Logic 1020 1030 Ultra320 SCSI Adapter Storage Dell PERC Windows Windows RedHat RedHat RedHat SUSE Linux Manage OpenManage Firm 2000 Server 2003 Enterprise Enterprise Enterprise Enterprise ment Version ware BIOS Driver Driver Linux 3 Linux 4 Linux Server Service Version Driver Driver Server5 version 9 Driver and 10 2 2 5 2 NOTE 1 21 25 00 1 21 25 00 NA 3 02 83 01 3 02 83 01 See the version 9 appropriate 3 03 15 readme file version 10 for the latest information CERC SATA 1 5 2S The CERC SATA 1 5 2s supports the following PowerEdge systems 800 and 1800 Table 8 21 show the other elements supported by the CERC SATA 1 5 2S Table 8 21 Storage Management Service Supported Elements CERC SATA 1 5 2S Storage Dell PERC Windows Windows RedHat Red Hat Red Hat SUSE Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Linux Service Version Version Driver 2003 Linux 3 Linux 4 Linux Enterprise Driver Driver Driver Server 5 Server Driver version 9 and 10 1 1 4 3 NA 6 00 048 6 00 048 NA NA NA NA 1 2 4 4 NA 6 00 050 6 00 050 NA NA NA NA 2 0 5 0 NA 6 00 050 6 00 050 NA NA NA NA 2 1 5 1 NA 6 00 050 6 00 050 NA NA NA NA 22 5 2 NA NA 6 0 50 5 NA NA NA NA 32 bit 6 0 3643 4 64 bit The 1 1 4 Linux driver is included in the Red Hat Package Manager RPM 2302 RAID Controller Supported Servers Operating Systems Firmware and Driver Versions 71 72
81. given version of 1550 2400 1400 1400 the CD 2300 2450 1550 1500SC 2400 2500 2300 1550 2450 2500SC 2400 2300 2500 2550 2450 2400 2550 4400 2500 2450 4300 6400 2550 2500 4350 6450 4300 2550 4400 8450 4350 4300 6300 4400 4350 6350 6300 4400 6400 6350 6300 6450 6400 6350 8450 6450 6400 8450 6450 8450 Server Agent Supported Applications and Systems 45 Table 5 1 Server Agent Versions Applications and Dell Systems continued Applications 2 0 1 2 0 2 2 1 2 2 CD Version Supported Windows NT 4 0 Windows NT 4 0 Windows NT 4 0 Windows NT 4 0 operating systems Instrumentation Service Server Agent Remote Access Service DRAC II Remote Access Service DRAC III Online Diagnostics IT Assistant Storage Management Service Array Manager Windows NT 4 0 with SP4 or later Windows 2000 NetWare 4 x or Linux 7 0 kernel version 2 2 16 with SP4 or later Windows 2000 Server family NetWare 4 x or 5 x Linux 7 0 kernel version 2 2 16 4 3 NA 1 1 6 0 3 0 with SP4 or later with SP 4 or later Windows 2000 Server family NetWare 4 x or 5 x Linux 7 0 kernel version 2 2 16 4 4 NA 1 1 6 0 3 0 Windows 2000 Server family NetWare 4 x or 5 x Linux 7 0 4 4 1 24 NA 6 0 3 0 with SP4 or later Windows 2000 Server family NetWare 4 x or 5 x Linux 7 0 2 4 NA 6 0 3 1 46 Server Agent Supported Applicatio
82. h service provides a functionally related set of systems management tasks that you can use to manage your system Instrumentation Service The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry standard systems management agents The instrumentation service allows remote administration of monitored systems including shutdown start up and security Remote Access Service The Remote Access Service provides a complete remote systems management solution for systems equipped with a remote access controller RAC solution The Remote Access Service provides remote access to an inoperable system allowing the system administrator to get the system up and running as quickly as possible The Remote Access Service also provides alert notification when a system is down and allows the system administrator to restart a system remotely Additionally the Remote Access Service logs the probable cause of system crashes and saves the most recent crash screen Server Administrator Services 13 Storage Management Service Express Setup installs the Storage Management Service earlier known as the enhanced Storage Management Service by default on Microsoft Windows On Red Hat Enterprise Linux and SUSE Linux Enterprise Server systems you can either install the Storage Management Service through the Red Hat Package Manager RPM or use the srvadmin install sh script a menu driven scri
83. hat connect to the parallel port of a portable computer EPROM Acronym for erasable programmable read only memory ERA Abbreviation for embedded remote access ERA MC Abbreviation for embedded remote access modular computer See modular system ERA O Abbreviation for embedded remote access option ESD Abbreviation for electrostatic discharge ESM Abbreviation for embedded systems management expanded memory Atechnique for accessing RAM above 1 MB To enable expanded memory on your system you must use an EMM You should configure your system to support expanded memory only ifyou run application programs that can use or require expanded memory expansion bus Your system contains an expansion bus that allows the microprocessor to communicate with controllers for peripheral devices such as a network card or an internal modem expansion card connector Aconnector on the system s system board or riser board for plugging in an expansion card extended memory RAM above 1 MB Most software that can use it such as the Windows operating system requires that extended memory be under the control of an XMM external cache memory ARAM cache using SRAM chips Because SRAM chips operate at several times the speed of DRAM chips the microprocessor can retrieve data and instructions faster from external cache memory than from RAM F Abbreviation for Fahrenheit FAT Acronym for file allocation table FAT and FAT32 ar
84. he changing of the OID_ALIAS value from Dell_Server3_Baseboard_Agent to Server_Agent and replacement of Dell by Server in the Short Descr field for each event 82 Historical Release Information for Legacy Systems Server Agent 4 4 0 The following subsections contain requirements features and open issues for Server Agent version 4 4 0 Release date July 2001 Requirements Supported systems Dell PowerEdge 350 500SC and 1550 Operating Systems e Microsoft Windows NT Server 4 x with SP 4 or later e Microsoft Windows 2000 Server family includes Windows 2000 Server and Windows 2000 Advanced Server Novell NetWare 4 x or 5 x e Red Hat Linux 7 0 Kernel version 2 2 16 Red Hat Linux SNMP agent ucd snmp version 4 1 2 8smux New in Server Agent Version 4 4 0 This release adds support for the following Dell systems and features e PowerEdge 500SC e PowerEdge 1550 with the Intel Pentium III microprocessor e PowerEdge 350 watchdog support Server Agent 4 3 0 Version 4 3 0 is the first release of Server Agent that combines supported operating systems for Microsoft Windows Novell NetWare and Red Hat Linux All of these supported operating systems are documented in this readme txt file Release date March 2001 Requirements Supported systems Dell PowerEdge 300 350 1300 1400 1550 2300 2400 2450 2500 2550 4300 4350 4400 6300 6350 6400 6450 and 8450 Operating Systems e Microsoft Windows NT Server
85. he hard drive the operating system would manage the system as though it had 32 MB of physical RAM virus Aself starting program designed to inconvenience you Virus programs have been known to corrupt the files stored on a hard drive or to replicate themselves until a computer system or network runs out of memory The most common way that virus programs move from one system to another is through infected diskettes from which they copy themselves to the hard drive To guard against virus programs you should do the following e Periodically run a virus checking utility on your system s hard drive Always run a virus checking utility on any diskettes including commercially sold software before using them VLSI Abbreviation for very large scale integration VLVESA Acronym for very low voltage enterprise system architecture vpp Abbreviation for peak point voltage VRAM Acronym for video random access memory Some video adapters use VRAM chips or a combination of VRAM and DRAM to improve video performance VRAM is dual ported allowing the video adapter to update the screen and receive new image data at the same time VRM Abbreviation fro voltage regulator module w Abbreviation for watt s Wakeup on LAN The ability for the power in a client station to be turned on by the network Remote wake up enables software upgrading and other management tasks to be performed on users systems after the work day is over
86. hree beeps is beep code 1 1 3 BGA Abbreviation for ball grid array an integrated circuit IC package that uses an array of solder balls instead of pins to connect to a system board binary A base 2 numbering system that uses 0 and 1 to represent information The system performs operations based on the ordering and calculation of these numbers BIOS Acronym for basic input output system Your system s BIOS contains programs stored ona flash memory chip The BIOS controls the following e Communications between the microprocessor and peripheral devices such as the keyboard and the video adapter e Miscellaneous functions such as system messages bit The smallest unit of information interpreted by your system BMC Abbreviation for baseboard management controller which is a controller that provides the intelligence in the IPMI structure 88 Glossary boot routine When you start your system it clears all memory initializes devices and loads the operating system Unless the operating system fails to respond you can reboot also called warm boot your system by pressing lt Ctrl gt lt Alt gt lt Del gt otherwise you must perform a cold boot by pressing the reset button or by turning the system off and then back on bootable diskette You can start your system from a diskette To make a bootable diskette insert a diskette in the diskette drive type sys a atthe command line prompt and press lt Enter gt Us
87. ic installation and configuration compatibility with existing hardware and dynamic support of mobile computing environments PME Abbreviation for Power Management Event A PME is a pin on a peripheral component interconnect that allows a PCI device to assert a wake event POST Acronym for power on self test Before the operating system loads when you turn on your system the POST tests various system components such as RAM the disk drives and the keyboard power supply An electrical system that converts AC current from the wall outlet into the DC currents required by the system circuitry The power supply in a personal computer typically generates multiple voltages power unit A set of power supplies in a system chassis ppm Abbreviation for pages per minute PPP Abbreviation for Point to Point Protocol POFP Abbreviation for plastic quad flat pack a type of microprocessor socket in which the microprocessor chip is permanently mounted program diskette set The set of diskettes from which you can perform a complete installation of an operating system or application program When you reconfigure a program you often need its program diskette set protected mode An operating mode supported by 80286 or higher microprocessors protected mode allows operating systems to implement A memory address space of 16 MB 80286 microprocessor to 4 GB x86 or higher microprocessor e Multitasking e Virtual memory a
88. ides information about unattended simultaneous provisioning and configuration solutions of PowerEdge 1655MC only over the network by leveraging image based technology The Dell Update Packages User s Guide provides information about obtaining and using Dell Update Packages as part of your system update strategy The Server Update Utility User s Guide provides information about obtaining and using the Server Update Utility SUU to update your Dell PowerEdge server or to view the updates available for any server listed in the Repository The Dell PowerEdge Installation and Server Management CD contains a readme file for Server Administrator and additional readme files for most applications found on the CD Introduction 11 12 Introduction Server Administrator Services Overview Dell OpenManage Server Administrator has a modular architecture that allows you to select and install the functions that are most needed in your particular IT environment The available services vary from one operating system to another The following sections describe the contribution of each service to your systems management capabilities K NOTE Starting with Dell OpenManage version 4 3 the Systems Management CD has been replaced by the Dell PowerEdge Installation and Server Management CD References in this guide to the Systems Management CD are for Dell OpenManage versions 3 0 through 4 2 Descriptions of Server Administrator Services Eac
89. inux Service Version Version Driver 2003 Linux 3 Linux 4 Linux Enterprise Driver Driver Driver Server 5 Server Driver version 9 and 10 2 0 5 0 5 0 1 1 18 00 32 1 18 0 32 00 00 02 03 00 00 02 03 NA 00 00 02 05 32 bit 1 18 0 64 64 bit 2 1 5 1 5 0 1 1 18 00 32 1 18 0 32 00 00 02 03 00 00 02 03 NA 00 00 02 05 32 bit 1 18 0 64 64 bit 22 5 2 5 1 1 2 8 0 32 2 8 0 32 NA 00 00 03 06 00 00 03 06 00 00 03 06 32 bit 2 8 0 64 64 bit RAID Controller Supported Servers Operating Systems Firmware and Driver Versions SAS 5 iR Adapter The SAS 5 iR Adapter supports the following PowerEdge systems 840 860 1900 and 6950 Table 8 16 shows the other elements supported by the SAS 5 iR Adapter Table 8 16 Storage Management Service Supported Elements SAS 5 iR Adapter Storage Dell PERC Windows Windows RedHat Red Hat RedHat SUSE Management OpenManage Firmware BIOS 2000 Server Enterprise Enterprise Enterprise Linux Service Version Version Driver 2003 Linux 3 Linux 4 Linux Enterprise Driver Driver Driver Server5 Server Driver version 9 and 10 2 0 5 0 00 06 50 00 06 1 21 08 00 1 21 08 00 02 06 32 03 02 63 NA 03 02 63 06 00 02 2 1 5 1 00 06 50 00 06 1 21 08 00 1 21 08 00 02 06 32 03 02 63 NA 03 02 63 06 00 02 22 Did 00 10 47 00 06 1 240 2 1 24 0 2 NA 03 02 83 12 4 00 00 0 03 02 83 12 12 02 00 0 version 9 4 00 00 00 version 10 SAS 5 iR Integrated The SAS 5 iR Integrated supports the following PowerEdge system 1955
90. ircuit board DIP switches are always toggle switches with an on position and an off position directory Directories help keep related files organized on a disk in a hierarchical inverted tree structure Each disk has a root directory for example a C gt prompt normally indicates that you are at the root directory of hard drive C Additional directories that branch off of the root directory are called subdirectories Subdirectories may contain additional directories branching off of them display adapter See video adapter DKS Abbreviation for dynamic kernel support DMA Abbreviation for direct memory access A DMA channel allows certain types of data transfer between RAM and a device to bypass the microprocessor DMTF Abbreviation for Distributed Management Task Force a consortium of companies representing hardware and software providers dpi Abbreviation for dots per inch DPMS Abbreviation for Display Power Management Signaling A standard developed by the Video Electronics Standards Association VESA that defines the hardware signals sent by a video controller to activate power management states in a monitor A monitor is said to be DPMS compliant when it is designed to enter a power management state after receiving the appropriate signal from a system s video controller DRAC Acronym for Dell Remote Access Controller Glossary 91 DRAM Acronym for dynamic random access memory A system s
91. irmware requirements see theDell Support website at support dell com for the Storage Management Service Key to Table Footnotes Some drivers in the following tables are marked with an asterisk You can refer to the following paragraph for more information Linux Driver Included in RPM The 1 1 4 Linux driver is included in RPM 2302 Red Hat Package Manager 2302 PERC 4 DC The PERC 4 DC supports the following PowerEdge systems 650 750 1650 1750 1800 1850 2600 2650 2800 2850 4600 6600 6650 6800 and 6850 Table 8 1 shows the other elements supported by the PERC 4 DC Table 8 1 Storage Management Service Supported Elements PERC 4 DC Storage Dell PERC Microsoft Windows RedHat RedHat RedHat SUSE Management OpenManage Firmware Windows Server Enterprise Enterprise Enterprise Linux Service Version Version 2000 2003 Linux 3 Linux 4 Linux Enterprise Driver Driver Driver Driver Server5 Server Driver versions 9 and 10 1 1 4 3 3500 5 46 6 41 2 32 2 10 7 NA NA NA 1 2 4 4 3510 5 48 6 46 2 32 2 10 7 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit RAID Controller Supported Servers Operating Systems Firmware and Driver Versions Table 8 1 Storage Management Service Supported Elements PERC 4 DC continued Storage Dell PERC Microsoft Windows RedHat RedHat RedHat SUSE Management OpenManage Firmware Windows Server Enterprise Enterprise Enterprise Linux Service Version Version 2000 200
92. les consisting exclusively of ASCII characters Windows Notepad is a text editor for example Most word processors use proprietary file formats containing binary characters although some can read and write text files TFTP Abbreviation for Trivial File Transfer Protocol TFTP is a version of the TCP IP FTP protocol that has no directory or password capability text mode A video mode that can be defined as x columns by y rows of characters threshold values Systems are normally equipped with various sensors that monitor temperature voltage current and fan speed The sensor s threshold values specify the ranges min and max values for determining whether the sensor is operating under normal noncritical critical or fatal conditions Server Administrator supported threshold values are e UpperThresholdFatal e UpperThresholdCritical e UpperThresholdNon critical Normal LowerThresholdNon critical e LowerThresholdCritical LowerThresholdFatal time out A specified period of system inactivity that must occur before an energy conservation feature is activated tpi Abbreviation for tracks per inch TOFP Abbreviation for thin quad flat pack 106 Glossary TSR Abbreviation for terminate and stay resident A TSR program runs in the background Most TSR programs implement a predefined key combination sometimes referred to as a hot key that allows you to activate the TSR program s interface while runni
93. n change Because the System Setup program is stored in NVRAM any settings remain in effect until you change them again system ini file A start up file for the Windows operating system When you start Windows it consults the system ini file to determine a variety of options for the Windows operating environment Among other things the system ini file records which video mouse and keyboard drivers are installed for Windows Running the Control Panel or Windows Setup program may change options in the system ini file On other occasions you may need to change or add options to the system ini file manually with a text editor such as Notepad table In SNMP MIBs a table is a two dimensional array that describes the variables that make up a managed object TCP IP Abbreviation for Transmission Control Protocol Internet Protocol A system for transferring information over a computer network containing dissimilar systems such as systems running Windows and UNIX termination Some devices such as the last device at each end of a SCSI cable must be terminated to prevent reflections and spurious signals in the cable When such devices are connected in a series you may need to enable or disable the termination on these devices by changing jumper or switch settings on the devices or by changing settings in the configuration software for the devices Glossary 105 text editor An application program for editing text fi
94. nagement Service e Dell PowerEdge system e Firmware version number required for a particular controller e Supported operating systems where each operating system requires a specific driver For more information on Storage Management Services see the Dell OpenManage Server Administrator User s Guide and the Dell OpenManage Storage Management User s Guide either on the Dell Support website at support dell com or on the Documentation CD RAID Controller Supported Servers Operating Systems Firmware and Driver Versions 53 54 Four types of controllers are included in this section The RAID controller card group contains the following controllers PERC 3 DC PERC 3 SC PERC 3 QC PERC 4 SC PERC 4 DC PERC 4e DC PERC 5 e PERC 5 1 Adapter PERC 5 i Integrated SAS 5 iR Adapter CERC ATA 100 4 Channel and CERC SATA 1 5 6 Channel The RAID on motherboard ROMB group includes the following controllers PERC 3 Di PERC 4 Di PERC 4e Di PERC 4e Si SAS 5 iR Integrated and CERC SATA 1 5 2S The internal mirroring group provided through the system BIOS includes the PERC 4 IM controller e The LSI 1020 1030 embedded SCSI controller The SAS 5 i Integrated and SAS 5 E controller K NOTE The firmware and drivers listed in this section refer to the minimum supported version as of the publication date of this document Later versions of the firmware and drivers may also be supported or required For the most recent driver and f
95. navailable WS version 4 x86 and x86_64 from the operating system installation media Red Hat Enterprise Linux Server Available in net snmp package Unavailable version 5 x86 and x86_64 from the operating system installation media SUSE Linux Enterprise Server Available in net snmp package Unavailable versions 9 and 10 from the operating system installation media Systems Management Standards Availability Server Administrator Supported Applications and Systems This section provides information on instrumentation applications and systems that are supported by the Dell OpenManage Systems Management CD versions 3 0 through 4 2 and Dell PowerEdge Installation and Server Management CD version 4 3 onwards K NOTE Starting with Dell OpenManage version 4 3 the Systems Management CD has been replaced by the Dell PowerEdge Installation and Server Management CD References in this guide to the Systems Management CD are for Dell OpenManage versions 3 0 through 4 2 The Dell PowerEdge Installation and Server Management CD or the Systems Management CD supports both Dell OpenManage Server Administrator and Server Agent For more information about applications and systems supported by Server Agent see Server Agent Supported Applications and Systems Server Agent is referred to as the Instrumentation Service starting with Systems Management CD 3 x The Instrumentation Service is also called Hardware Instrumentation P
96. nd Server Management CD Version 5 0 to 5 1 1 continued Installation and Server 5 0 5 1 5 1 1 Management CD Version Supported operating systems 24 e Microsoft Windows Server 2003 family includes Web Standard Enterprise and x64 Editions SP1 Microsoft Windows Small Business Server 2003 SP1 e Microsoft Windows Server 2003 R2 e Microsoft Windows Storage Server 2003 R2 includes Express Standard Workgroup and Enterprise editions Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000 e Red Hat Enterprise Linux AS ES and WS version 3 Update 6 x86 and x86 64 e Red Hat Enterprise Linux version 4 x86 and x86 64 SUSE Linux Enterprise Server version 9 SP3 x86 64 e Microsoft Windows Server 2003 family includes Web Standard Enterprise and x64 Editions SP1 e Microsoft Windows Small Business Server 2003 SP1 e Microsoft Windows Server 2003 R2 e Microsoft Windows Storage Server 2003 R2 includes Express Standard Workgroup and Enterprise editions e Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000 e Red Hat Enterprise Linux AS ES and WS version 3 Update 6 x86 and x86 64 e Red Hat Enterprise Linux version 4 x86 and x86 64 SUSE Linux Enterprise Server version
97. ndation www apache org Server Administrator utilizes the OverLIB JavaScript library This library can be obtained from www bosrup com Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own February 2007 www dell com support dell com Contents 1 IODUCHON earn end asa nme seus eras 7 QVGIVIOWS m ass el o A th BB bint ape Bs 7 What s New in Dell OpenManage Version5 2 7 Purpose of ThisGuide 2 2 ee 8 Update of Compatibility Guide 8 Supported Instrumentation oo 8 Supported Operating Systems o o 9 Supported Browsers o o 10 Supported GUI Languages 10 Other Documents You Might Need 10 2 Server Administrator Services 13 QveniewW oo e a E ee Se bo es 13 Descriptions of Server Administrator Services 13 Instrumentation Service 2 ee 13 Remote Access Service naana aaa a 13 Storage Management Service 0 0 e 14 LOGS soe ee ake ale deat oe a Boe ina 14 Available Services on Supported Operating Systems 14 3 Systems Management Standards Availability 17 QvenieW ico 6a ee ee Ee E o es 17 Availability on
98. ng another program When you finish using the TSR program you can return to the other application program and leave the TSR program resident in memory for later use TSR programs can sometimes cause memory conflicts When troubleshooting rule out the possibility of such aconflict by rebooting your system without starting any TSR programs TSOP Abbreviation for thin small outline package A very thin plastic rectangular surface mount chip package with gull wing pins on its two short sides UART Acronym for universal asynchronous receiver transmitter the electronic circuit that makes up the serial port UDP Abbreviation for user datagram protocol UL Abbreviation for Underwriters Laboratories UMB Abbreviation for upper memory blocks unicode A fixed width 16 bit world wide character encoding developed and maintained by the Unicode Consortium upper memory area The 384 KB of RAM located between 640 KB and 1 MB If the system has an x86 or higher microprocessor a utility called a memory manager can create UMBs in the upper memory area in which you can load device drivers and memory resident programs UPS Abbreviation for uninterruptible power supply A battery powered unit that automatically supplies power to your system in the event of an electrical failure URL Abbreviation for Uniform Resource Locator formerly Universal Resource Locator USB Abbreviation for Universal Serial Bus AUSB connector p
99. ns and Systems Hardware Instrumentation Package Supported Applications and Systems This section provides information about instrumentation applications and systems that are supported by the Dell OpenManage Applications CD versions 1 1 through 1 7 Both the Dell OpenManage Hardware Instrumentation Package HIP and the Dell OpenManage Server Agent are supported by the Applications CD versions 1 3 through 1 7 For more information about applications and systems supported by Server Agent see Server Agent Supported Applications and Systems Table 6 1 shows compatible applications and Dell PowerEdge systems for the Applications CD versions 1 1 through 1 7 Table 6 1 HIP Versions Applications and Dell PowerEdge Systems ApplicationsCD 1 1 1 2 1 3 1 4 15 1 6 1 7 Version PowerEdge 1300 1300 1300 1300 1300 300 300 systems 2100 2100 2100 2100 1400 1300 350 Indicates new 2200 2200 2200 2200 2100 1400 1300 systems forthe 2300 2300 2300 2300 2200 1550 1400 given version of 2400 2400 2400 2400 2300 2300 1550 the CD 2450 2450 2450 2450 2400 2400 2300 4100 4100 4100 4100 2450 2450 2400 4200 4200 4200 4200 4100 4300 2450 4300 4300 4300 4300 4200 4350 4300 4350 4350 4350 4350 4300 4400 4350 4400 4400 4400 4400 4350 6300 4400 6100 6100 6100 6100 4400 6350 6300 6300 6300 6300 6300 6100 6400 6350 6350 6350 6350 6350 6300 6450 6400 6400 6400 6400 6400 6350 8450 6450 6450 6450 6450 6450 6400 8450 8450 8
100. nterprise Enterprise Enterprise Service Version Version Driver Driver Linux 3 Linux 4 Linux Server Driver Driver Server 5 version 9 Driver and 10 2 1 5 1 521X 5 48 6 46 2 32 2 10 10 1 2 20 44 NA 2 20 4 7 32 bit 6 46 3 64 64 bit 2 2 52 522A NA 6 46 2 32 NA 2 20 4 4 NA 2 20 4 7 32 bit 6 46 3 64 64 bit PERC 3 DC The PERC 3 DC supports the following PowerEdge systems 1650 2600 2650 4600 6600 and 6650 Table 8 3 shows the other elements supported by the PERC 3 DC Table 8 3 Storage Management Service Supported Elements PERC 3 DC 56 Storage Dell PERC Windows Windows RedHat Red Hat Red Hat SUSE Linux Management OpenManage Firmware 2000 Server 2003 Enterprise Enterprise Enterprise Enterprise Service Version Version Driver Driver Linux 3 Linux 4 Linux Server Driver Driver Server5 version 9 Driver and 10 1 1 4 3 1970 5 46 6 41 2 32 2 10 7 NA NA NA 1 2 44 1980 5 48 6 46 2 32 2 10 7 2 20 4 4 NA NA 32 bit 6 41 2 64 64 bit 2 0 5 0 198X 5 48 6 46 2 32 2 10 10 1 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit 2 1 5 1 198X 5 48 6 46 2 32 2 10 10 1 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit 2 2 5 2 199A NA 6 46 2 32 NA 2 20 4 4 NA NA 32 bit 6 46 3 64 64 bit RAID Controller Supported Servers Operating Systems Firmware and Driver Versions PERC 3 0C The PERC 3 QC supports the following PowerEdge systems 2600 2650 4600 6600 and 6650 Table 8 4 shows the other elements supported by the PERC 3 QC Table 8 4 Storage M
101. ock Battery powered clock circuitry inside the system that keeps the date and time after you turn off the system SAN Acronym for storage area network SAS Acronym for Secure Authentication Services or Serial attached SCSI When referring to security protocols or authentication SAS is Secure Authentication Services When referring to computer peripheral devices that employ a serial one bit at a time means of digital data transfer over thin cables SAS is Serial attached SCSI SCA Abbreviation for single connector attachment schema A collection of class definitions that describes managed objects in a particular environment A CIM schema is a collection of class definitions used to represent managed objects that are common to every management environment which is why CIM is called the Common Information Model SCSI Acronym for small computer system interface An I O bus interface with faster data transmission rates than standard ports You can connect up to seven devices 15 for some newer SCSI types to one SCSI interface SEL Acronym for system event log SDMS Abbreviation for SCSI device management system sec Abbreviation for second s SEC Abbreviation for single edge contact secure port server An application that makes Web pages available for viewing by Web browsers using the HTTPS protocol See Web server serial port An I O port used most often to connect a modem to your system You can usually
102. or external device such as a printer a disk drive or a keyboard connected to a system PGA Abbreviation for pin grid array a type of microprocessor socket that allows you to remove the microprocessor chip physical memory array The physical memory array is the entire physical memory of a system Variables for physical memory array include maximum size total number of memory slots on the motherboard and total number of slots in use physical memory array mapped The physical memory array mapped refers to the way physical memory is divided For example one mapped area may have 640 KB and the other mapped area may have between 1 MB and 127 MB PIC Acronym for programmable interrupt controller PIP Acronym for peripheral interchange program pixel A single point on a video display Pixels are arranged in rows and columns to create an image A video resolution such as 640 x 480 is expressed as the number of pixels across by the number of pixels up and down PKCS 7 Abbreviation for Public Key Cryptography Standard 7 PKCS 7 is an RSA Data Security Inc standard for encapsulating signed data such as a certificate chain 100 Glossary PKIS Abbreviation for Novell Public Key Infrastructure Services PLCC Abbreviation for plastic leaded chip carrier Plug and Play An industry standard specification that makes it easier to add hardware devices to personal computers Plug and Play provides automat
103. ovell NetWare is not supported on the PowerEdge 650 system Novell NetWare 6 5 Support Pack 1 or later plus hot fixes NOTE Novell NetWare is not supported on the PowerEdge 650 system Red Hat Enterprise Linux AS and ES version 2 1 and AS ES and WS version 3 1 9 2 1 9 5 2 3 1 1 9 1 See MNF in this table 6 5 3 31 32 Table 4 4 Compatible Dell Systems and Applications for Systems Management CD Versions 4 1 3 to 4 2 continued Systems 4 1 3 4 1 4 4 2 Management CD Version Storage NA NA 3 6 Management Service Array Manager enhanced Storage 1 0 1 0 1 1 0 Management Service RAC Firmware DRAC 4 1 0 1 1 1 1 DRAC MC 1 0 NA NA DRACIII ERA NA NA 3 21 ERA O and ERA XT RAC firmware NA NA DRAC II NOTE The DRAC II software is no longer included on the Systems Management CD but can be obtained from earlier releases or support dell com ERA MC NA NA 1 44 BMC Firmware 1 0 1 0 1 1 0 1 Version Server Administrator Supported Applications and Systems Table 4 5 shows compatible applications and Dell systems for Systems Management CD version 4 0 1 to 4 1 2 Table 4 5 Compatible Dell Systems and Applications for Systems Management CD Versions 4 0 1 to 4 1 2 Systems 4 0 1 Management CD Version 41 4 1 1 4 1 2 PowerEdge systems 1850 Indicates new 2800 systems for the given 2850 version of the CD 350 1800 800 500SC 600SC 650 700 750 1400 1500SC
104. proprietary format The term comes from UNIX which supports cooked and raw modes for data output to a terminal RBAC Abbreviation for role based access control RDRAM Acronym for Rambus DRAM A dynamic RAM chip technology from Rambus Inc Direct RDRAMs are used in systems Direct RDRAM chips are housed in RIMM modules which are similar to DIMMs but have different pin settings The chips can be built with dual channels doubling the transfer rate to 3 2 GB sec Glossary 101 read only file A read only file is one that you are prohibited from editing or deleting A file can have read only status if e Its read only attribute is enabled e It resides on a physically write protected diskette or on a diskette in a write protected drive e It is located on a network in a directory to which the system administrator has assigned read only rights to you readme file Atext file included with a software package or hardware product that contains information supplementing or updating the documentation for the software or hardware Typically readme files provide installation information describe new product enhancements or corrections that have not yet been documented and list known problems or other things you need to be aware of as you use the software or hardware real mode An operating mode supported by 80286 or higher microprocessors real mode imitates the architecture of an 8086 microprocessor refresh rate The r
105. pt that installs the appropriate RPMs based on the options you choose K NOTE The Red Hat Enterprise Linux operating system provides drivers for some of the RAID controllers listed in the RAID Controller Supported Servers Operating Systems Firmware and Driver Versions section See the Dell OpenManage Server Administrator User s Guide for more information on Storage Management Service Logs Server Administrator displays logs of commands issued to or by the system monitored hardware events POST events and system alerts You can view logs on the home page print or save them as reports and send them by e mail to a designated service contact Available Services on Supported Operating Systems Table 2 1 summarizes the services that are available for each supported operating system Table 2 1 Server Administrator Services Available With Supported Operating Systems Operating System Services Available Microsoft Windows Server 2003 R2 Standard Enterprise and Instrumentation Datacenter x64 Editions with SP2 Storage Management ficrosoft Windows Server 2003 R2 Standard and Enterprise Editions with SP2 32 bit x86 Nicrosoft Windows Server 2003 Web Edition with SP2 32 bit x86 Microsoft Windows Server 2003 Enterprise Edition with SP2 for Itanium based Systems licrosoft Windows Small Business Server 2003 R2 Standard and Premium Editions Microsoft Windows Storage Server 2003 R2 Express Workgroup Standard and Enterp
106. puter system These switches are known as DIP switches they are normally packaged in groups of two or more switches in a plastic case Two common DIP switches are used on system boards slide switches and rocker switches The names of the switches are based on how the settings on and off of the switches are changed syntax The rules that dictate how you must type a command or instruction so that the system understands it A variable s syntax indicates its data type system board As the main circuit board the system board usually contains most of your system s integral components such as the following e Microprocessor e RAM e Controllers for standard peripheral devices such as the keyboard Various ROM chips Frequently used synonyms for system board are motherboard and logic board system configuration information Data stored in memory that tells a system what hardware is installed and how the system should be configured for operation system diskette System diskette is a synonym for bootable diskette system memory System memory is a synonym for RAM System Setup program A BIOS based program that allows you to configure your system s hardware and customize the system s operation by setting such features as password protection and energy management Some options in the System Setup program require that you reboot the system or the system may reboot automatically i in order to make a hardware configuratio
107. re 6 5 Support Pack 1 or later Red Hat Enterprise Linux AS and ES versions 2 1 and 3 and WS version 3 Red Hat Linux 9 1 7 1 7 4 12 2 7 1 8 See MNF in this table Standard and Enterprise editions and Microsoft Windows Small Business Server SBS 2003 Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server and Windows 2000 SBS Novell NetWare 5 1 Support Pack 6 or later Novell NetWare 6 5 Support Pack 1 or later Red Hat Enterprise Linux AS version 2 1 and AS ES and WS version 3 NA 1 8 1 8 3 0 1 9 See MNF in this table 37 38 Table 4 6 Compatible Dell Systems and Applications for Systems Management CD Versions 3 5 Through 3 8 continued Systems 3 5 3 6 3 1 3 8 Management CD Version IT Assistant 6 4 4 6 5 6 5 6 5 Storage 3 4 3 5 3 5 3 5 Management Service Array Manager RAC Firmware Remote Access 2 5 3 0 3 10 3 20 Service RAS RAC firmware 2 5 25 2 5 2 5 DRAC IT RAC firmware 2 5 3 0 3 10 3 10 DRAC III RAC firmware 2 5 3 0 3 10 3 10 DRAC III XT RAC firmware ERA 2 5 3 0 3 10 3 10 RAC firmware 25 3 0 3 10 3 10 ERA O Server Administrator Supported Applications and Systems Table 4 7 shows compatible applications and Dell systems for Systems Management CD versions 3 2 3 through 3 4 Table 4 7 Compatible Dell Systems and Applications for Systems Management CD Versions 3 2 3 Through 3 4
108. rise x64 Editions licrosoft Windows Unified Data Storage Server 2003 Gold Standard and Enterprise x64 Editions e Remote Access Microsoft Windows 2000 Server and Advanced Server with SP4 Instrumentation e Storage Management e Remote Access 14 Server Administrator Services Table 2 1 Server Administrator Services Available With Supported Operating Systems continued Operating System Services Available Red Hat Enterprise Linux WS ES and AS version 4 x86 e Instrumentation and x86_64 e Remote Access Storage Management Service Dell PowerEdge Installation and Server Management CD for Dell OpenManage version 4 3 and later or Systems Management CD for Dell OpenManage version 3 0 through 4 2 Red Hat Enterprise Linux Server 5 x86 and x86_64 Instrumentation Remote Access Storage Management Service Dell PowerEdge Installation and Server Management CD for Dell OpenManage version 5 2 and later SUSE Linux Enterprise Server 9 SP3 x86_64 Instrumentation Remote Access Storage Management Service Dell PowerEdge Installation and Server Management CD for Dell OpenManage version 5 0 and later SUSE Linux Enterprise Server 10 x86_64 Instrumentation Remote Access Storage Management Service Dell PowerEdge Installation and Server Management CD for Dell OpenManage version 5 1 and later NOTE The Storage Management Service refers to the enhanced Storage Management Service Ser
109. rovide a simple and reversible method of changing the circuitry in a printed circuit board K Abbreviation for kilo indicating 1000 96 Glossary KB Abbreviation for kilobyte s 1024 bytes KB sec Abbreviation for kilobyte s per second Kbit s Abbreviation for kilobit s 1024 bits Kbit s sec Abbreviation for kilobit s per second key combination Acommand requiring you to press multiple keys at the same time For example you can reboot your system by pressing the lt Ctrl gt lt Alt gt lt Del gt key combination kg Abbreviation for kilogram s 1000 grams kHz Abbreviation for kilohertz 1000 hertz LAN Acronym for local area network A LAN system is usually confined to the same building or a few nearby buildings with all equipment linked by wiring dedicated specifically to the LAN Ib Abbreviation for pound s LCC Abbreviation for leaded or leadless chip carrier LIF Acronym for low insertion force Some systems use LIF sockets and connectors to allow devices such as the microprocessor chip to be installed or removed with minimal stress to the device LED Abbreviation for light emitting diode An electronic device that lights up when a current is passed through it local bus On a system with local bus expansion capability certain peripheral devices such as the video adapter circuitry can be designed to run much faster than they would with a traditional expansion bus Some local
110. rovides a single connection point for multiple USB compliant devices such as mice keyboards printers and computer speakers USB devices can also be connected and disconnected while the system is running utility A program used to manage system resources memory disk drives or printers for example utility partition A bootable partition on the hard drive that provides utilities and diagnostics for your hardware and software When activated the partition boots and provides an executable environment for the partition s utilities UTP Abbreviation for unshielded twisted pair UUID Abbreviation for Universal Unique Identification V Abbreviation for volt s VAC Abbreviation for volt s alternating current varbind An algorithm used to assign an object identifier OID The varbind gives rules for arriving at the decimal prefix that uniquely identifies an enterprise as well as the formula for specifying a unique identifier for the objects defined in that enterprise s MIB variable A component of a managed object A temperature probe for example has a variable to describe its capabilities its health or status and certain indexes that you can use to help you in locating the right temperature probe vccl Abbreviation for Voluntary Control Council for Interference VDC Abbreviation for volt s direct current VESA Acronym for Video Electronics Standards Association VGA Abbreviation for video graphics
111. rting agents for SNMP HTTPS is supported on all operating systems Support for CIM and SNMP is operating system dependent and in some cases operating system version dependent Availability on Supported Systems On supported Microsoft Windows operating systems Server Administrator supports two systems management standards CIM WMI and SNMP On supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server operating systems Server Administrator supports the SNMP systems management standard Server Administrator adds considerable security to these systems management standards All set operations for attributes for example changing the value of an asset tag must be performed with Dell OpenManage IT Assistant while logged in with the required authority As a result of the added security that IT Assistant offers for systems management IT Assistant is the only management console that you can use to change attributes Systems Management Standards Availability 17 18 Availability on Supported Operating Systems Table 3 1 shows the availability of the systems management standards for each supported operating system Table 3 1 Availability of Systems Management Standard by Operating System Operating System SNMP CIM Windows Server 2003 family and Available from the operating Always installed Windows 2000 Server family system installation media Red Hat Enterprise Linux AS ES and Available in net snmp package U
112. rts the following PowerEdge systems 1655MC and 1855 Table 8 8 shows the other elements supported by the PERC 4 IM Table 8 8 Storage Management Service Supported Elements PERC 4 IM Storage Dell PERC Windows Windows RedHat RedHat RedHat SUSE Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Linux Service Version Version Driver 2003 Linux 3 Linux 4 Linux Enterprise Driver Driver Driver Server5 Server Driver version 9 and 10 1 1 on 4 3 1 00 12 00 1 08 06 1 08 18 NA NA NA NA PowerEdge 1 00 0c 00 Hex Native 1655MC 1 0 1 on 4 1 4 1 03 23 90 1 09 11 1 09 11 Native NA NA NA PowerEdge 1855 1 2 on 4 4 1 00 12 00 1 08 06 1 08 18 NA NA NA NA PowerEdge 1 00 0c 00 Hex Native 1655MC 1 2 on 4 4 1 03 23 90 1 09 11 1 09 11 Native Native NA NA PowerEdge 1855 2 0 on 5 0 1 03 23 90 1 08 06 Native NA NA NA NA PowerEdge 1655MC RAID Controller Supported Servers Operating Systems Firmware and Driver Versions 61 Table 8 8 Storage Management Service Supported Elements PERC 4 IM continued Storage Dell PERC Windows Windows RedHat RedHat RedHat SUSE Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Linux Service Version Version Driver 2003 Linux 3 Linux 4 Linux Enterprise Driver Driver Driver Server5 Server Driver version 9 and 10 2 0 on 5 0 1 03 23 90 1 09 11 1 09 11 Native Native NA NA PowerE
113. s may also stop responding Server Agent 4 2 1 The following subsections contain requirements features and open issues for Server Agent version 4 2 1 Release date December 2000 Requirements Supported systems Dell PowerEdge 1300 1400 1550 2300 2400 2450 4300 4350 4400 6300 6350 6400 6450 and 8450 Operating Systems e Microsoft Windows NT Server 4 x with SP 4 or later e Microsoft Windows 2000 Server family includes Windows 2000 Server and Windows 2000 Advanced Server e Novell NetWare 4 x or 5 x New in Server Agent Version 4 2 1 Added support for PowerEdge 1550 system Historical Release Information for Legacy Systems 85 Resolved Issues for Server Agent Version 4 2 1 Table 11 1 Resolved Issues for Server Agent Version 4 2 1 Problem Solution IT Assistant is unable to perform a remote flash Server Agent 4 2 1 enables IT Assistant to perform a remote BIOS update for the PowerEdge 300 system flash BIOS update for the PowerEdge 300 system Server Agent reports an error message that values Server Agent 4 2 1 reports correct CPU voltage threshold values are incorrect for CPU voltage threshold values for the PowerEdge 8450 system on systems with a CPU speed of 700 MHz and higher Server Agent 4 0 did not implement the 96 alert Server Agent 4 2 1 correctly parses the ALERT parameter parameter correctly in the local response agent The ALERT parameter can now be located anywhere in the command line
114. siness quarter It summarizes all Dell PowerEdge Installation and Server Management CD releases that precede the current release date Always consult the readme txt file on your Dell PowerEdge Installation and Server Management CD for each release for the most current information on compatible systems management elements K NOTE You can find systems management software on the Systems Management CD for Dell OpenManage versions prior to version 4 3 of the CD You can find systems management software on the Applications CD prior to version 3 0 of the CD The systems management software was relocated to the Systems Management CD beginning with version 3 0 For the purposes of this guide some references to the Systems Management CD may also include the Applications CD Supported Instrumentation Each supported Dell PowerEdge Installation and Server Management CD contains instrumentation for your Dell PowerEdge system Three sections of this guide are organized around the primary instrumentation product names and show the relationship among the following variables Dell PowerEdge Installation and Server Management CD version number or the Systems Management CD or Applications CD Supported operating systems e Instrumentation service e Dell PowerEdge system product name for example PowerEdge 1600SC In Table 1 1 instrumentation product names are associated with a range of the Applications CD or Systems Management CD version prior to Dell
115. tant Windows Server 2003 family includes Web Standard and Enterprise editions and Microsoft Windows Small Business Server SBS 2003 supported by PowerEdge 2800 only Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server Novell NetWare 5 1 Support Pack 7 or later plus hot fixes Novell NetWare 6 5 Support Pack 1 or later plus hot fixes Red Hat Enterprise Linux AS and ES version 2 1 and AS ES and WS version 3 1 9 1 1 9 5 2 3 1 1 1 9 2 See MNF in this table 6 5 3 Server Administrator Supported Applications and Systems Windows Server 2003 family includes Web Standard and Enterprise editions and Microsoft Windows Small Business Server SBS 2003 supported by PowerEdge 2800 only Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server Novell NetWare 5 1 Support Pack 7 or later plus hot fixes Novell NetWare 6 5 Support Pack 1 or later plus hot fixes Red Hat Enterprise Linux AS and ES version 2 1 and AS ES and WS version 3 1 9 1 1 9 5 2 3 1 1 NA See MNF in this table 6 5 3 Windows Server 2003 family includes Web Standard and Enterprise editions and Microsoft Windows Small Business Server SBS 2003 Windows 2000 Server family includes Windows 2000 Server Windows 2000 Advanced Server and Windows 2000 SBS Novell NetWare 5 1 Support Pack 7 or later plus hot fixes NOTE N
116. the RAID cards support only 64 bit versions of the SUSE Linux Enterprise Server operating systems PERC 5 i Adapter The PERC 5 i Adapter supports the following PowerEdge systems 840 6850 and 6950 Table 8 14 shows the other elements supported by the PERC 5 i Adapter Table 8 14 Storage Management Service Supported Elements PERC 5 i Adapter Storage Dell PERC Windows Windows Red Hat Red Hat Red Hat SUSE Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise Linux Service Version Version Driver 2003 Linux 3 Linux 4 Linux Enterprise Driver Driver Driver Server 5 Server Driver version 9 and 10 2 0 5 0 5 0 1 1 18 00 32 1 18 0 32 00 00 02 03 00 00 02 03 NA 00 00 02 05 32 bit 1 18 0 64 64 bit 2 1 5 1 5 0 1 1 18 00 32 1 18 0 32 00 00 02 03 00 00 02 03 NA 00 00 02 05 32 bit 1 18 0 64 64 bit 2 2 5 2 5 1 1 2 8 0 32 2 8 0 32 NA 00 00 03 06 00 00 03 06 00 00 03 06 32 bit 2 8 0 64 64 bit RAID Controller Supported Servers Operating Systems Firmware and Driver Versions 67 68 PERC 5 1 Integrated The PERC 5 1 Integrated supports the following PowerEdge systems 1900 1950 2900 2950 and 2970 Table 8 15 shows the other elements supported by the PERC 5 1 Integrated Table 8 15 Storage Management Service Supported Elements PERC 5 i Integrated Storage Dell PERC Windows Windows Red Hat Red Hat Red Hat SUSE Management OpenManage Firmware 2000 Server Enterprise Enterprise Enterprise L
117. tion for Intelligent Platform Management Interface which is an industry standard for management of peripherals used in enterprise computers based on Intel architecture The key characteristic of IPMI is that inventory monitoring logging and recovery control functions are available independent of the main processors BIOS and operating system Glossary 95 IPX Abbreviation for internetwork packet exchange IRQ Abbreviation for interrupt request A signal that data is about to be sent to or received by a peripheral device travels by an IRQ line to the microprocessor Each peripheral connection must be assigned an IRQ number For example the first serial port in your system COMI is assigned to IRQ4 by default Two devices can share the same IRQ assignment but you cannot operate both devices simultaneously ISA Acronym for Industry Standard Architecture A 16 bit expansion bus design The expansion card connectors in an ISA system are also compatible with 8 bit ISA expansion cards ISV Abbreviation for independent software vendor ITE Abbreviation for information technology equipment Java A cross platform programming language developed by Sun Microsystems JSSE Abbreviation for Java Secure Socket Extension jumper Jumpers are small blocks on a circuit board with two or more pins emerging from them Plastic plugs containing a wire fit down over the pins The wire connects the pins and creates a circuit Jumpers p
118. tps for HTTP URLs with SSL whereas you continue to use http for HTTP URLs without SSL Hz Abbreviation for hertz ICES Abbreviation for Interface Causing Equipment Standard in Canada ICMP Abbreviation for Internet Control Message Protocol ICMP is a TCP IP protocol used to send error and control messages ICU Abbreviation for ISA Configuration Utility ID Abbreviation for identification IDE Abbreviation for Integrated Drive Electronics IDE is a computer system interface used primarily for hard drives and CDs 1 0 Abbreviation for input output The keyboard is an input device and a printer is an output device In general I O activity can be differentiated from computational activity For example when a program sends a document to the printer it is engaging in output activity when the program sorts a list of terms it is engaging in computational activity IHV Abbreviation for independent hardware vendor IHVs often develop their own MIBs for components that they manufacture interlacing A technique for increasing video resolution by only updating alternate horizontal lines on the screen Because interlacing can result in noticeable screen flicker most users prefer noninterlaced video adapter resolutions internal microprocessor cache An instruction and data cache built in to the microprocessor IP address Abbreviation for Internet Protocol address See TCP IP IPMI Abbrevia
119. upported Applications and Systems Table 4 8 Compatible Dell Systems and Applications for Systems Management CD Versions 3 0 Through 3 2 2 continued Systems 3 0 3 0 1 3 0 2 3 1 3 2 3 2 2 Management CD Version RAC firmware NA NA NA NA 1 3 1 3 DRAC III XT RAC firmware NA NA 1 05 1 05 NA 1 0 ERA RAC firmware NA NA NA 1 1 1 07 1 2 ERA O Diagnostic 2 0 2 0 1 2 0 2 2 1 1 2 1 2 Service Update Service 1 1 1 1 1 1 1 2 1 2 1 2 1 Server NA NA NA 1 10 1 3 1 3 Administrator Core IT Assistant 6 2 6 2 6 2 6 3 1 2 See MNF in this table Storage 3 1 1 3 1 2 3 1 2 3 1 3 3 2 3 3 Management Service Array Manager Device Drivers and Red Hat Enterprise Linux Kernel Support Z NOTE The Supported Operating Systems section of Table 4 7 and Table 4 8 includes Red Hat Enterprise Linux kernel versions Updated or later versions of Red Hat Enterprise Linux may require the use of dynamic kernel support see Installing Server Administrator in the Server Administrator User s Guide for an explanation of this feature The Instrumentation Service provides device drivers for the precompiled kernels listed in Table 4 7 and Table 4 8 When the Instrumentation Service detects that none of its prebuilt device drivers supports the running kernel it attempts to build a device driver for that kernel This feature of Server Administrator is called dynamic kernel support Server Administrator s dynamic kernel support builds a device dri
120. uration K NOTE Starting with Dell OpenManage version 4 3 the Systems Management CD has been replaced by the Dell PowerEdge Installation and Server Management CD References in this guide to the Systems Management CD are for Dell OpenManage versions 3 0 through 4 2 RAC Types The remote access controller RAC cards that are available for specific Dell PowerEdge systems are DRAC III DRAC II XT ERA ERA O ERA MC for Dell PowerEdge 1655MC DRAC 4 1 for PowerEdge 1850 2800 and 2850 DRAC 4 P for PowerEdge 800 830 840 850 860 1800 6800 and 6850 DRAC MC for PowerEdge 1855 and 1955 and DRAC 5 for PowerEdge 1900 1950 2900 2950 2970 and 6950 K NOTE The DRAC III occupies a PCI slot and has a modem a battery and an external AC power connection unlike the other RACs Availability of RACs on Specific PowerEdge Systems Table 10 1 shows the RACs that are available on specific PowerEdge systems K NOTE The ERA MC is supported only on PowerEdge 1655MC systems Table 10 1 RACs Availability on Specific PowerEdge Systems PowerEdge System DRACIII ERA ERA 0 DRAC IlI XT_ DRAC 4 DRAC MC DRAC5 700 X 750 X 800 X Remote Access Service Availability 77 Table 10 1 RACs Availability on Specific PowerEdge Systems continued PowerEdge System DRACIII ERA ERA O DRAC IlIl XT DRAC4 DRAC MC DRAC5 830 X 840 X 850 X 860 X 1600SC X 1650 X X 1750 X 1800 X 1850 X
121. ver Administrator no longer supports the basic Storage Management Service also known as Array Manager Server Administrator Services 15 16 Server Administrator Services Systems Management Standards Availability Overview Dell OpenManage Server Administrator supports the following major systems management protocols e HyperText Transfer Protocol Secure HTTPS e Common Information Model CIM Simple Network Management Protocol SNMP K NOTE Starting with Dell OpenManage version 4 3 the Systems Management CD has been replaced by the Dell PowerEdge Installation and Server Management CD References in this guide to the Systems Management CD are for Dell OpenManage versions 3 0 through 4 2 K NOTE See the Dell OpenManage Server Administrator readme file on the Dell PowerEdge Installation and Server Management CD or Systems Management CD for information on SNMP security concerns as well as the Dell Support website at support dell com You must apply updates from your operating system s master SNMP agents to ensure that Dell s SNMP subagents are secure K NOTE After you install SNMP it must be enabled For more information on enabling SNMP supported agents see the Server Administrator User s Guide If your system supports SNMP you must install and enable the service on your operating system If SNMP services are available on your operating system the Server Administrator installation program installs the suppo
122. ver Versions Network Interface Controllers and Supported Operating Systems Overview The drivers that are required for a Network Interface Card NIC depend on the operating system that is installed on your system Table 9 1 shows the relationship between NICs supported by Dell OpenManage Server Administrator and the drivers that they require on each supported operating system For a list of Server Administrator supported operating systems see the tables in Server Administrator Supported Applications and Systems K NOTE Starting with Dell OpenManage version 4 3 the Dell OpenManage Systems Management CD has been replaced by the Dell PowerEdge Installation and Server Management CD References in this guide to the Systems Management CD are for Dell OpenManage versions 3 0 through 4 2 NIC Drivers and Operating Systems To determine required drivers for NIC systems management locate your NIC manufacturer in Table 9 1 and the operating system that is installed on your system In Table 9 1 NA indicates that the driver is supplied by the operating system rather than by the manufacturer of the NIC Network Interface Controllers and Supported Operating Systems 15 Table 9 1 NIC Manufacturers and Drivers Required for Supported Operating Systems NIC Product Name Microsoft Microsoft Red Hat Red Hat Red Hat SUSE Linux Windows Windows 2003 Enterprise Enterprise Enterprise Enterprise 2000 Linux 3 Linux
123. ver when needed during the Instrumentation Service installation or start up Server Administrator Supported Applications and Systems 43 44 Server Administrator Supported Applications and Systems Server Agent Supported Applications and Systems This section provides information on instrumentation applications and systems that are supported by Dell OpenManage Applications CD versions 2 0 through 2 2 The Dell OpenManage Server Agent was supported concurrently with the Dell OpenManage Hardware Instrumentation Package HIP by the Applications CD versions 1 3 through 1 7 For more information about applications and systems supported by HIP see Hardware Instrumentation Package Supported Applications and Systems For more information about Server Administrator supported applications and systems see Server Administrator Supported Applications and Systems K NOTE The Applications CD version 2 0 1 and later does not fully support the following Dell PowerEdge systems 1300 2100 2200 2300 4100 4200 4300 4350 6100 6300 and 6350 Table 5 1 shows compatible applications and PowerEdge systems for each Applications CD versions 2 0 through 2 2 Table 5 1 Server Agent Versions Applications and Dell Systems Applications 2 0 2 0 1 2 0 2 2 1 2 2 CD Version PowerEdge 300 300SC 350 300 300 systems 350 350 500SC 350 350 Indicates new 1300 1400SC 1550 500SC 500SC systems forthe 1400 1550 1300 1300
124. wer management performed by switching to a low power state frequency and voltage when the processor utilization is low It maintains application performance while lowering the average system power DC Abbreviation for direct current Also abbreviation for Dual Channel device driver A program that allows the operating system or some other program to interface correctly with a peripheral device such as a printer Some device drivers such as network drivers must be loaded from the config sys file with a device statement or as memory resident programs usually from the autoexec bat file Others such as video drivers must load when you start the program for which they were designed DHCP Abbreviation for Dynamic Host Configuration Protocol a protocol that provides a means to dynamically allocate IP addresses to computers on a LAN DIMM Acronym for dual in line memory module A small circuit board containing DRAM chips that connects to the system board DIN Acronym for Deutsche Industrie Norm which is the standards setting organization for Germany A DIN connector is a connector that conforms to one of the many standards defined by DIN DIN connectors are used widely in personal computers For example the keyboard connector for personal computers is a DIN connector DIP Acronym for dual in line package A circuit board such as a system board or expansion card may contain DIP switches for configuring the c

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