Dell S2309W User's Manual
Contents
1. Troubleshooting the Dell Soundbar Back to Contents Page SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS Screen image is too small Image is centered on screen but does not fill entire viewing area l Perform monitor reset on Factory Reset Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen l Turn the monitor off and unplug the power cord and then plug back and power on No Input Signal when user controls pressed No picture the LED light is amber When press or Menu key the message No VGA cable or No DVI D cable will appear l Check the signal source Make sure the Computer is not in power saving by moving mouse or pressing any key on the keyboard l Check whether the signal cable is plugged in and seated properly Re plug the signal cable if necessary l Re boot the computer or video player The monitor will not fill the entire screen The picture can t fill the height or width of the screen l Due to the non standard formats of DVDs the monitor may not show the full screen pictures NOTE When choosing DVI D Auto Adjust function is not available COMMON SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS No Sound Soundbar has power power indicator is on l Plug the audio line in cable into the computer s audio out jack l Set all Windows volume controls to their maximum l Pla2. Humidity Operating 10 to 80 non condensing Non operating Storage 5 to 90 non condensing Shipping 5 to 90 non condensing Altitude Operating 3 657 60 m 12 000 ft max Non operating 12 192 m 40 000 ft max Thermal dissipation 154 BTU hour maximum 119 BTU hour typical CAUTION Read and follow the Safety Instructions before cleaning the monitor CAUTION Before cleaning the monitor unplug the monitor from the electrical outlet Back to Contents Page Appendix Dell S2309W Flat Panel Monitor User s Guide Safety Instructions FCC Notice U S Only and Other Regulatory Information Contacting Dell CAUTION Safety Instructions For information on safety instructions see the Safety Information FCC Notice U S Only and Other Regulatory Information For FCC notices and other regulatory information see the regulatory compliance website located at www dell com regulatory_compliance Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the
3. Turn on the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Solving Problems 3 Use the cable management slot on the monitor stand to organize the cables Organizing Your Cables CAUTION Before you begin any of the procedures in this section follow the safety instructions NOTE All monitors may not ship with a DVI cable To purchase a DVI cable Contact Dell NOTE The Graphics are used for the purpose of illustration only Appearance of the the computer may vary After attaching all necessary cables to your monitor and computer See Connecting Your Monitor for cable attachment use the cable management slot to neatly organize all cables as shown above Attaching the Soundbar Back to Contents Page 1 Working from the rear of the monitor attach the Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor 2 Slide the Soundbar to the left until it snaps into place 3 Connect the Soundbar with the DC power connector 4 Insert the mini stereo plug from the rear of the Soundbar into the computer s audio output jack NOTICE Do not use with any device other than the Dell Soundbar NOTE Soundbar Power Connector 12V DC output is for the optional Soundbar only Back to Contents Page Solving Problems Dell S2309W Flat Panel M
4. and Contrast control menu 2 and 3 Down and Up Use these buttons to navigate and adjust the slider bar decrease increase ranges controls in the OSD menu 3 Auto Adjust Use this button to activate automatic setup and adjustment The following dialog appears on a black screen as the monitor self adjusts to the current input Auto Adjustment button allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can further tune your monitor by using the Pixel Clock Coarse Phase Fine controls in the OSD NOTE Auto Adjust does not occur if you push the button while there are no active video input signals or attached cables 4 Input Source Select Select Use the Input Source Select button to select between different video signals that may be connected to your monitor l VGA input l DVI D input As you cycle through the inputs you will see the following messages to indicate the currently selected input source It may take a few seconds for the image to appear Using the On Screen display OSD Menu 1 Push to launch the OSD menu and display the main menu Main Menu for Analog VGA Input Or Main Menu for non Analog non VGA Input If either VGA or DVI D input is selected and both VGA and DVI D cables are not connected a floating dialog box as shown below appears or or 5 Power button with power light indicator Use the pow
5. source l Set all Windows audio balance controls L R to their midpoints l Clean and reseat the audio line in plug l Troubleshoot the computer s sound card l Test the Soundbar using another audio source i e portable CD player Low Volume Volume is too low l Clear any obstructions between the Soundbar and the user l Turn the Power Volume knob on the Soundbar clockwise to the maximum volume setting l Set all Windows volume controls to their maximum l Increase the volume of the audio application l Test the Soundbar using another audio source i e portable CD player
6. Dell S2309W Flat Panel Monitor User s Guide Notes Notices and Cautions Information in this document is subject to change without notice 2008 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Adobe is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model S2309Wb August 2008 Rev A00 About Your Monitor Setting Up the Monitor Operating the Monitor Solving Problems Appendix NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells y
7. able s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold the and buttons on the front panel simultaneously for 2 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press the button on the front panel again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the display in green blue and white colored screens The test is complete when the white screen appears To exit press the button again If you do not detect any screen abnormalities upon using the built in diagnostic tool the monitor is functioning properly Check the video card and computer OSD Warning Messages For OSD related issues see OSD Warning Messages Common Problems CAUTION Before you begin any of the procedures in this section follow the Safety Instructions The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialogs shown below will continuously scroll through the screen or NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode The following table contains general information about common monitor problems that you migh
8. ct Advanced 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Please refer to the graphics card provider website for updated driver for example http www ATI com OR http www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to 1920x1080 again Back to Contents Page NOTE If you are unable to set the resolution to 1920x1080 please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1920x1080 Back to Contents Page Operating the Monitor Dell S2309W Flat Panel Monitor User s Guide Using the Front Panel Controls Using the On Screen Display OSD Menu Setting the Optimal Resolution Using the Dell Soundbar Optional Using the Tilt Using the Front Panel Use the control buttons on the side of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change Front panel Button Description 1 OSD Menu Exit The Menu button is used to open and exit the on screen display OSD and exit from menus and sub menus See Using the OSD Menu 2 Brightness Contrast Hot Key Use this button for direct access to the Brightness
9. e this feature to adjust the skin tone Use or increases the green hue in the image increases the purple hue in the image NOTE Hue adjustment is only available for video input Allows you to adjust the color saturation of the video image Use or button to adjust the saturation from 0 to 100 makes video image looks monochrome makes video image looks colorful NOTE Saturation adjustment is only available for video input Returns your monitor color settings to those that were set at the time of manufacture Push to go back to or exit the main menu Display Settings Horizontal Position Vertical Position Sharpness Pixel Clock Phase Reset Display Settings Back Use the and buttons to adjust image left and right Minimum is 0 Maximum is 100 Use the and buttons to adjust image up and down Minimum is 0 Maximum is 100 This feature can make the image look sharper or softer Use or to adjust the sharpness from 0 to 100 The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference These settings are accessed through the main OSD menu by selecting Image Settings Use the and buttons to adjust for best image quality If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then use Phase fine agai
10. er button to turn the monitor on and off The white light indicates that the monitor is on and fully functional An amber light indicates power save mode NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves the changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 2 Push the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the table for a complete list of all the options available for the monitor 3 Push the button once to activate the highlighted option 4 Push and button to select the desired parameter 5 Push to enter the slide bar and then use the and buttons according to the indicators on the menu to make your changes 6 Push to return to the main menu or exit the OSD menu NOTE Auto Adjust is only available when you are using the analog VGA connector Icon Menu and Submenus Description Brightness Contrast Brightness Contrast Back Allows you to adjust the brightness and contrast Brightness adjusts the luminance of the backlight Push the button to increase the brightness and push the button to decrease the brightness min 0
11. etention Using the LCD Conditioning feature may take several hours Severe cases of image retention are known as burn in the LCD Conditioning feature does not remove burn in OSD Warning Messages Factory Reset Back Reset all OSD settings to the factory preset values Push to go back to or exit the main menu When the monitor does not support a particular resolution mode you will see the following message or This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor The recommended mode is 1920 X 1080 When monitor enters Power Save mode the following message appears or Activate the computer and wake up the monitor to gain access to the OSD If you push any button other than the power button one of the following messages will appear depending on the selected input VGA DVI D input See Solving Problems for more information Setting the Optimal Resolution To set the optimal resolution for the monitor 1 Right click on the desktop and select Properties 2 Select the Settings tab 3 Set the screen resolution to 1920 x 1080 4 Click OK If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following p
12. max 100 Adjust the Brightness first and then adjust the Contrast only if further adjustment is necessary Push the button to increase contrast and Push the button to decrease contrast min 0 max 100 The Contrast function adjusts the degree of difference between the darkest and lightest areas on the monitor screen Push to go back to or exit the main menu Auto Adjust Even though your computer recognizes your monitor on startup the Auto Adjustment function optimizes the display settings for use with your particular setup NOTE In most cases Auto Adjust produces the best image for your configuration This option is only available when you are using the analog VGA connector Input Source Auto Detect VGA DVI D Back The Input Source menu is to used to select between different video signals that may be connected to your monitor Scan for Sources Push to scan for available input signals Select VGA input when you are using the analog VGA connector Push to select the VGA input source Select DVI D input when you are using the Digital DVI connector Push to select the DVI input source Push to go back to or exit the main menu Color Settings Use the color settings to adjust the Image mode and color format Image mode submenu for VGA DVI D input Input Color Format M
13. n NOTE Pixel Clock and Phase Adjustments are only available for VGA input Resets the display settings to the original factory settings Push to go back to or exit the main menu Other Settings Language Menu Transparency Menu Timer Menu Lock DDC CI LCD Conditioning Language option to set the OSD display to one of five languages English Espanol Francais Deutsch Japanese Allows you to adjust the OSD background from opaque to transparent OSD Hold Time Sets the length of time the OSD will remain active after the last time you pushed a button Use the and buttons to adjust the slider in 5 second increments from 5 to 60 seconds Controls user access to adjustments When selected no user adjustments are allowed All buttons are locked except the menu button NOTE When the OSD is locked pushing the menu button for 15 seconds will unlock and allow user access to all applicable settings pushing the menu button for 15 seconds will activate the Menu Lock function DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance etc to be adjustable via software on your PC You can disable this feature by selecting Disable Enable this feature for best user experience and optimum performance of your monitor If an image appears to be stuck on the monitor select LCD Conditioning to help eliminate any image r
14. nagement Modes If you have VESA s DPMS compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as Power Save Mode If input from a keyboard mouse or other input devices is detected by the computer the monitor will automatically wake up The following table shows the power consumption and signaling of this automatic power saving feature Activate the computer and the monitor to gain access to the OSD Pin Assignments VGA Connector Label Description 1 AC power cord connector 2 DVI connector 3 VGA connector VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 45 W maximum 29 W normal Active off mode Inactive Inactive Blanked Amber Less than 2 W Switch off Off Less than 1 W Without Audio NOTE This monitor is ENERGY STAR compliant NOTE Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor DVI Connector Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5V 3 3V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock Pin Number 24 pin Side of
15. ode Selection Preset modes VGA DVI D input Standard Multimedia Game Warm Cool Custom RGB Video input Movie Game Sports or NOTE Image modes are different between the VGA DVI D and Video inputs Allows you to set the color format to PC RGB Suitable for normal PC graphics display over DVI HD YPbPr Suitable for HD video playback over DVI Allows you to set the display mode to Graphics or Video If your computer is connected to your monitor choose Graphics If a DVD STB or VCR is connected to your monitor choose Video Mode suitable for desktop applications Mode for multimedia applications eg video playback Mode suitable for gaming applications Select warm mode to obtain a red tint This color setting is typically used for color intensive applications photograph image editing multimedia movies etc Select cool mode to obtain a bluish tint This color setting is typically used for text based applications spreadsheets programming text editors etc Use the or button to increase or decrease each of the three colors R G B independently in single digit increments from 0 to 100 Mode suitable for movie playback Mode suitable for game applications Mode suitable for sports scenes Nature Hue Saturation Reset Color Settings Back Mode suitable for nature scenes This feature can make the video image color shift from green to purple Us
16. onitor User s Guide Self Test Built in Diagnostics Common Problems Product Specific Problems Troubleshooting the Dell Soundbar Optional Self Test Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly If your monitor and computer are properly connected but the monitor screen remains dark run the monitor self test by performing the following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove both Digital white connector and the Analog blue connector cables from the back of computer 3 Turn on the monitor 4 This box also appears during normal system operation if the video cable becomes disconnected or damaged 5 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after you have performed Step 5 check your video controller and computer system Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer and video card To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video c
17. ou how to avoid the problem CAUTION A CAUTION indicates a potential for property damage personal injury or death Back to Contents Page About Your Monitor Dell S2309W Flat Panel Monitor User s Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability LCD Monitor Quality amp Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below Ensure that you have received all the components and contact Dell if something is missing NOTE Some items may be optional and may not ship with your Monitor Some features or media may not be available in certain countries l Monitor with stand l Power Cable l VGA Cable l DVI Cable Optional Product Features The S2309W flat panel display has an active matrix thin film transistor TFT liquid crystal display LCD The monitor features include 23 inch 584 2 mm viewable area display 1920 x 1080 resolution plus full screen support for lower resolutions Wide viewing angle to allow viewing from a sitting or standing position or while moving from side to side Tilt adjustment capability Removable pedestal and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Plug and play capability if supported by you
18. page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you Back to Contents Page CAUTION Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Back to Contents Page Setting Up Your Monitor Dell S2309W Flat Panel Monitor If you have a Dell desktop or a Dell portable computer with internet access 1 Go to http support dell com enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your Graphics Adapter attempt to set the resolution to 1920x1080 again Back to Contents Page NOTE If you are unable to set the resolution to 1920x1080 please contact Dell to inquire about a Graphics Adapter that supports these resolutions Back to Contents Page Setting Up Your Monitor Dell S2309W Flat Panel Monitor If you have a non Dell desktop portable computer or graphics card 1 Right click on the desktop and click Properties 2 Select the Settings tab 3 Sele
19. r system On Screen Display OSD adjustments for ease of set up and screen optimization Software and documentation CD which includes an information file INF Image color Matching File ICM and product documentation Energy Saver feature for Energy Star compliance Security lock slot Identifying Parts and Features Front View l Drivers and Documentation media l Quick Setup Guide l Safety Information Front View Front panel controls Label Description 1 OSD Menu Exit 2 Brightness amp Contrast Up 3 Auto adjust Down 4 Input Source Select Select 5 Power button with power light indicator Back View Back view Back View with monitor stand Side View Bottom View Label Description Use 1 VESA mounting holes 100mm Behind attached base plate To mount the monitor 2 Barcode serial number label To contact Dell for technical support 3 Security lock slot To help secure your monitor 4 Dell Soundbar mounting brackets To attach the optional Dell Soundbar 5 Regulatory rating label Lists the regulatory approvals 6 Cable management slot To organize cables by placing them through the slot Right side Left side Bottom view Monitor Specifications Power Ma
20. rform any troubleshooting steps l Contact Dell immediately Intermittent Problems Monitor malfunctions on amp off l Ensure that the video cable connecting the monitor to the computer is connected properly and is secure l Reset the monitor to Factory Settings l Perform monitor self test feature check to determine if the intermittent problem occurs in self mode Missing Color Picture missing color l Perform monitor self test feature check l Ensure that the video cable connecting the monitor to the computer is connected properly and is secure l Check for bent or broken pins in the video cable connector l Run the built in diagnostics Wrong Color Picture color not good l Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the application l Try different Color Preset Settings in Color Settings OSD Adjust R G B value in Color Settings OSD if the Color Management is turned off l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD l Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen l Use the Power Management feature to turn off the monitor at all times when not in use information see Power Management Modes l Alternatively use a dynamically changing screensaver Product Specific Problems
21. right dot When the pixel remains black it is known as a dark dot In almost every case these fixed pixels are hard to see and do not detract from display quality or usability A display with 1 to 5 fixed pixels is considered normal and within competitive standards For more information see Dell Support site at support dell com Maintenance Guidelines Caring for Your Monitor For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor l To clean your antistatic screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compressed air l Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor l If you notice a white powder when you unpack your monitor wipe it off with a cloth l Handle your monitor with care as dark colored monitors may scratch and show white scuff marks more than lighter colored monitors l To help maintain the best image quality on your monitor use a dynamically changing screen saver and turn off your monitor when not in use Back to Contents Page Non operating Storage 0 to 60 C 32 to 140 F Shipping 20 to 60 C 4 to 140 F
22. rocedures If you have a Dell desktop or portable computer Go to support dell com enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers Using the Dell Soundbar Optional The Dell Soundbar is a stereo two channel system adaptable to mount on Dell flat panel displays The Soundbar has a rotary volume and on off control to adjust the overall system level a blue LED for power indication and two audio headset jacks or If either VGA or DVI D input is selected and all VGA and DVI D cables are not connected a floating dialog box as shown below appears or Using the Tilt Tilt With the built in pedestal you can tilt the monitor for the most comfortable viewing angle 1 Attach mechanism 2 Headphone connectors 3 Power indicator 4 Power Volume control NOTE The stand is attached when the monitor is shipped from the factory Back to Contents Page Back to Contents Page Setting Up Your Monitor Dell S2309W Flat Panel Monitor Important instructions to set the display resolution to 1920x1080 Optimal For optimal display performance while using the Microsoft Windows operating systems set the display resolution
23. s HDCP Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical VGA 720 x 400 31 5 70 1 28 3 VGA 640 x 480 31 5 59 9 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 Electrical Physical Characteristics Environmental VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 75 0 108 0 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1920 x 1080 67 2 60 0 173 0 VESA 1920 x 1080 66 6 59 9 138 5 Video input signals Analog RGB 0 7 Volts 5 positive polarity at 75 ohm input impedance Digital DVI D TMDS 600mV for each differential line positive polarity at 50 ohm input impedance Synchronization input signals Separate horizontal and vertical synchronizations polarity free TTL level SOG Composite SYNC on green AC input voltage frequency current 100 to 240 VAC 50 or 60 Hz 3 Hz 2 0A Max Inrush iso surge current 110 V 30 A Max 220 V 60 A Max Connector type l D sub blue connector l DVI D white connector Signal cable type l D sub Detachable Analog 15pin shipped attached to the monitor l DVI D Optional Detachable Digital 24pin shipped detached from the monitor Dimensions
24. t encounter and the possible solutions Common Symptoms What You Experience Possible Solutions No Video Power LED off No picture l Ensure that the video cable connecting the monitor and the computer is properly connected and secure l Verify that the power outlet is functioning properly using any other electrical equipment l Ensure that the power button depressed fully No Video Power LED on No picture or no brightness l Increase brightness amp contrast controls via OSD l Perform monitor self test feature check l Check for bent or broken pins in the video cable connector l Run the built in diagnostics Poor Focus Picture is fuzzy blurry or ghosting l Perform Auto Adjust via OSD l Adjust the Phase and Pixel Clock controls via OSD l Eliminate video extension cables l Reset the monitor to Factory Settings l Change the video resolution to the correct aspect ration 16 9 Shaky Jittery Video Wavy picture or fine movement l Perform Auto Adjust via OSD l Adjust the Phase and Pixel Clock controls via OSD l Reset the monitor to Factory Settings l Check environmental factors l Relocate the monitor and test in another room Missing Pixels LCD screen has spots l Cycle power on off l Pixel that is permanently off is a natural defect that can occur in LCD technology l Run the built in diagnostics Stuck on Pixels LCD screen has bright spots l Cycle power on off l Pixel
25. t meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model S2309Wb August 2008 Rev A00 User Guide Important instructions to set the display resolution to 1920x1080 Optimal Back to Contents Page Setting Up the Monitor Dell S2309W Flat Panel Monitor User s Guide Connecting the Monitor Organizing Your Cables Attaching the Soundbar optional Connecting Your Monitor To connect your monitor to the computer perform the following steps instructions 1 Turn off your computer and disconnect the power cable 2 Connect either the white digital DVI D optional or the blue analog VGA display connector cable to the corresponding video port on the back of your computer Do not use both cables on the same computer Use both the cables only when they are connected to two different computers with appropriate video systems Connecting the blue VGA cable Connecting the white DVI cable optional After you have completed connecting the DVI VGA cable follow the procedure below to complete your monitor setup 1 Plug the power cables for your computer and monitor into a nearby outlet 2
26. that is permanently off is a natural defect that can occur in LCD technology l Run the built in diagnostics Brightness Problems Picture too dim or too bright l Reset the monitor to Factory Settings l Auto Adjust via OSD l Adjust brightness amp contrast controls via OSD Geometric Distortion Screen not centered correctly l Reset the monitor to Factory Settings l Auto Adjust via OSD l Adjust brightness amp contrast controls via OSD NOTE When using DVI D the positioning adjustments are not available Horizontal Vertical Lines Screen has one or more lines l Reset the monitor to Factory Settings l Perform Auto Adjust via OSD l Adjust Phase and Pixel Clock controls via OSD l Perform monitor self test feature check and determine if these lines are also in self test mode l Check for bent or broken pins in the video cable connector l Run the built in diagnostics NOTE When using DVI D the Pixel Clock and Phase adjustments are not available Synchronization Problems Screen is scrambled or appears torn l Reset the monitor to Factory Settings l Perform Auto Adjust via OSD l Adjust Phase and Pixel Clock controls via OSD l Perform monitor self test feature check to determine if scrambled screen appears in self mode l Check for bent or broken pins in the video cable connector l Restart the computer in the safe mode Safety Related Issues Visible signs of smoke or sparks l Do not pe
27. the Connected Signal Cable 1 TMDS RX2 2 TMDS RX2 3 TMDS Ground 4 Floating 5 Floating 6 DDC Clock 7 DDC Data 8 Floating 9 TMDS RX1 10 TMDS RX1 11 TMDS Ground 12 Floating 13 Floating Flat Panel Specifications S2309W Color Gamut Typical is based on CIE1976 82 and CIE1931 72 Resolution Video Supported Modes Preset Display Modes 14 5V 3 3V power 15 Self test 16 Hot Plug Detect 17 TMDS RX0 18 TMDS RX0 19 TMDS Ground 20 Floating 21 Floating 22 TMDS Ground 23 TMDS Clock 24 TMDS Clock Screen type Active matrix TFT LCD Panel type TN Screen dimensions 23 inches 23 inch viewable image size Preset display area Horizontal 509 184 mm 20 05 inches Vertical 286 416 mm 11 28 inches Pixel pitch 0 266 mm Viewing angle 160 vertical typical 170 horizontal typical Luminance output 300 CD m typical Contrast ratio 1000 to 1 typical Faceplate coating Antiglare with hard coating 3H Backlight CCFL edgelight system Response Time 5 ms typical Color Depth 16 7 mil colors Color Gamut 82 Horizontal scan range 30 kHz to 83 kHz automatic Vertical scan range 50 Hz to 76 Hz automatic Optimal preset resolution 1920 x 1080 at 60 Hz Highest preset resolution 1920 x 1080 at 60 Hz Video display capabilities DVI playback 480i 480p 576i 576p 720p 1080i 1080p Support
28. to 1920 x 1080 pixels by performing the following steps 1 Right click on the desktop and click Properties 2 Select the Settings tab 3 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 1920x1080 4 Click OK If you do not see 1920x1080 as an option you may need to update your graphics driver Please choose the scenario below that best describes the computer system you are using and follow the provided directions 1 If you have a Dell desktop or a Dell portable computer with internet access 2 If you have a non Dell desktop portable computer or graphics card Back to Contents Page Dell S2309W Flat Panel Monitor Information in this document is subject to change without notice 2008 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Adobe is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this produc
29. with stand Height 401 33 mm 15 800 inches Width 554 50 mm 21 831 inches Depth 222 6 mm 8 764 inches Dimensions without stand Height 331 90 mm 13 067 inches Width 554 50 mm 21 831 inches Depth 62 94 mm 2 478 inches Stand dimensions Height 285 mm 11 22 inches Width 222 6 mm 8 764 inches Depth 222 6 mm 8 764 inches Weight Weight with packaging 7 66 kg 16 89 lb Weight of Monitor and Stand Assembly 5 67 kg 12 50 lb Weight without stand assembly For wall mount or VESA mount considerations no cables 4 53 kg 9 99 lb Weight of stand assembly 1 14 kg 2 51 lb Temperature Operating 0 to 40 C 32 to 104 F Plug and Play Capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so that the system can configure itself and optimize the monitor settings If required the user can select different settings but in most cases monitor installation is automatic LCD Monitor Quality amp Pixel Policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot When the pixel remains permanently lit it is known as a b
30. y some audio content on the computer i e audio CD or MP3 l Turn the Power Volume knob on the Soundbar clockwise to a higher volume setting l Clean and reseat the audio line in plug l Test the Soundbar using another audio source i e portable CD player Distorted Sound Computer s sound card is used as the audio source l Clear any obstructions between the Soundbar and the user l Confirm that the audio line in plug is completely inserted into the jack of the sound card l Set all Windows volume controls to their midpoints l Decrease the volume of the audio application l Turn the Power Volume knob on the Soundbar counter clockwise to a lower volume setting l Clean and reseat the audio line in plug l Troubleshoot the computer s sound card l Test the Soundbar using another audio source i e portable CD player Distorted Sound Other audio source is used l Clear any obstructions between the Soundbar and the user l Confirm that the audio line in plug is completely inserted into the jack of the audio source l Decrease the volume of the audio source l Turn the Power Volume knob on the Soundbar counter clockwise to a lower volume setting l Clean and reseat the audio line in plug Unbalanced Sound Output Sound from only one side of Soundbar l Clear any obstructions between the Soundbar and the user l Confirm that the audio line in plug is completely inserted into the jack of the sound card or audio
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