Dell 1000W User's Manual
Contents
1. 0000 cc cec cece e eee ee eee eeaees 40 Table of Contents Table of Contents Display Functions is LAA ASAR e a eee ees 40 Startup SCre n c 25 2cccs29 5 4 Hand Baa 40 RRR aiden he gle ach els 40 Screen Locked sne kes ZT iL S Me adie eu N 9 wat ea a elk 41 UPS Status e ar e tos eta tend of ae tink a D 41 Event Log TT PUAN n ANA eek Ane Sh ads 44 Measurement 2 gsres ashe eegaten cra Pea alae Saeed nae N 44 Control Stheens ooruri ator eat ae T eee es 45 d ntifiGation s sacs thc asada ae aaa pace py eae PAA A DA 46 SONGS 5288 525 Me octet a oth bah lad it etd eS ead oor 46 Retrieving the Event Log 00 c cc cece eee cette tenes 50 Behavior on Overload eee eee eee 50 Configuring Load Segments 000c ccc ce cence cence ee eeaees 51 Controlling Load Segments Through the Display 51 Configuring Automatic Start Delay 52 Configuring Automatic on Battery Shutdown 53 Configuring Battery Settings 0 ccc cece eee eens 54 Configuring the UPS for an EBM 0 00 c cece cece eee 54 Running Automatic Battery Tests 55 Configuring Automatic Battery Tests 55 Configuring Automatic Restart e c cece cece cece eens 55 Additional UPS Features RS 232 and USB Communication Ports 56 Dell Netwo2. Figure 17 Installing the Battery Tray Installation 23 12 Install the UPS front cover see Figure 18 Figure 18 Installing the UPS Front Cover Tower Setup CAUTION The UPS and EBM are heavy see page 65 Lifting the cabinets into the pedestals requires a minimum of two people To install the 2700 2300W 3U UPS model in a tower configuration 1 Remove the mounting brackets and the rear hold down brackets from the UPS using a Phillips 2 screwdriver see Figure 19 Figure 19 Removing the Mounting Brackets and Rear Hold Down Brackets 24 Installation 2 Loosen the thumbscrew on the metal battery cover slide the cover to the right and open see Figure 20 Figure 20 Opening the Metal Battery Cover 3 Connect the internal battery connector Figure 21 Connecting the Internal Battery Connector Installation 4 Rotate the control panel 90 counterclockwise see Figure 22 Figure 22 Adjusting the UPS Control Panel Orientation 5 Close the metal battery cover and tighten the thumbscrew Torque the screw to 0 7 Nm 6 2 Ib in 6 Rotate the Dell logo 90 counterclockwise and install the UPS front cover see Figure 23 Figure 23 Installing the UPS Front Cover 26 Installation NOTE Dell recommends a minimum of 63 5 mm 2 5 free space behind the UPS re
3. Configuration Setting UPS only internal batteries 0 default UPS 1 EBM l NOTE Runtime is automatically adjusted based on present load levels and whether an EBM is configured 5 Press the W button to confirm 54 Operation Running Automatic Battery Tests The automatic discharge test enabled by default runs during the transition from Float to Rest mode After the test completes the charge cycle restarts to completely charge the batteries and then continues to Rest mode normally The automatic test runs approximately once every three months and does not run again until after three more Float to Rest mode transitions If a manual battery test is requested the automatic battery test timer is reset so it will not run for the next three months For an automatic battery test to run The Automatic Battery Tests setting must be enabled for the automatic battery tests to run See the following section Configuring Automatic Battery Tests The batteries must be fully charged s The UPS must be in Normal mode with no active alarms s The load must be higher than 10 Configuring Automatic Battery Tests To configure the automatic battery tests l Press the lt button for one second to go to the main menu selection and scroll down to the Settings menu using the gt button 2 Press the Y button to enter the Settings menu 3 Use the gt button to scroll to the Automatic Battery Tests option and press the W but
4. Identification The identification screens display the following UPS information e Type and model e Part number Serial number e UPS firmware e Network Management Card firmware A NOTE The NMC firmware screen displays only if the Network Management Card is installed See Dell Network Management Card on page 58 Settings Only available options are displayed User settings are not protected by default You can enable the password through the User Password setting Table 7 displays the options that can be changed by the user Table 7 Settings Description Available Settings Default Setting Change Language English French German Spanish Japanese English Simplified Chinese Russian Korean Traditional Chinese User Password Enabled Disabled Disabled If Enabled the default password is USER NOTE If you enter an incorrect password the message Wrong Password appears Press any button to return to the password screen and retry the password Audible Alarms Enabled Disabled Enabled NOTE If you disable audible alarms it takes effect instantly and remains disabled even after a power cycle This differs from the mute feature where the horn is temporarily silenced on any button press but turns on again if a new alarm is triggered 46 Operation Table 7 Settings continued Description Available Settings Default Setting Set Date and Time Set Month Day Year Hour
5. l Press the lt button for one second to go to the main menu selection and scroll down to the Settings menu using the gt button 2 Press the Y button to enter the Settings menu 3 Use the gt button to scroll to the Automatic on Battery Shutdown option and press the W button The options display and the current settings flash when selected Set the shutdown delay for one load segment using the lt and gt buttons Press the W button to confirm Set the shutdown delay for the other load segment if applicable Nn GO Uo A Press the W button to confirm Operation 53 Configuring Battery Settings Configure the UPS settings for an installed EBM including whether to run automatic battery tests and automatic restart configuration Configuring the UPS for an EBM If the UPS is not configured for the EBM the UPS reports less battery time remaining on the UPS front panel and to any remote software You may receive a shutdown warning prematurely To ensure maximum battery runtime when using power management software configure the UPS for the EBM l Press the lt button for one second to go to the main menu selection and scroll down to the Settings menu using the gt button 2 Press the Y button to enter the Settings menu 3 Use the gt button to scroll to the External Battery Module option and press the W button The battery number value begins to flash 4 Set the battery number value using the lt and gt buttons
6. 0 kg 118 9 Ib 1920 1500W 31 0 kg 68 34 Ib 2700 2300W 41 0 kg 90 38 Ib Specifications 65 Table 12 Electrical Input 100 120V Models 208V Models 230V Models Nominal Voltage 100 120V 208V 230V Voltage Range 84 150V auto sensing 160 278V auto sensing 160 286V auto sensing Nominal Frequency 50 60 Hz auto sensing 3 Hz Efficiency Normal mode gt 95 Noise Filtering Full time EMI RFI filtering Connections 1000W IEC 320 C14 input connector 15A 1920 1500W IEC 320 C20 input connector 20A 2700 2300W 2m L5 30P attached power cord 2700W IEC 320 C20 input connector 16A 1000W IEC 320 C14 input connector 10A 1920W IEC 320 C14 input connector 10A 2700W IEC 320 C20 input connector 16A Table 13 Electrical Output 100 120V Models 208V Models 230V Models Power Levels 1000W 2700W 1000W rated at nominal inputs 1920 1500W 1920W 2700 2300W 2700W Regulation Normal mode 100V 92 108V 110V 100 121V 120V 106 132V 200V 180 220V 208V 184 228V 220V 198 243 230V 208 253V 240V 216 264V Regulation Battery mode Nominal Voltage 5 Same as line mode Voltage Waveform Sine wave Output Receptacles 1000W 4 5 15R 15A 2 IEC 320 C13 15 10A 1920 1500W 6 5 15 5 20R 20A 2 IEC 320 C19 20 16A 2 IEC 320 C13 15 10A 2700 2300W 1 L5 20R 20A 2 5 15 5 20R 20A 2 IEC 32
7. Determine if the battery is inadvertently grounded If inadvertently grounded remove the utility source from the ground Contact with any part of a grounded battery can result in electrical shock The likelihood of such shock can be reduced if such grounds are removed during installation and maintenance applicable to equipment and remote battery supplies not having a grounded supply circuit ELECTRIC ENERGY HAZARD Do not attempt to alter any battery wiring or connectors Attempting to alter wiring can cause injury Replace batteries with the same number and type of batteries as originally installed in the UPS Proper disposal of batteries is required Refer to your local codes for disposal requirements Never dispose of batteries in a fire Batteries may explode when exposed to flame Do not open or mutilate the battery or batteries Released electrolyte is harmful to the skin and eyes and may be extremely toxic The 1500 2700W UPS may be connected to a maximum of one External Battery Module EBM Safety Warnings A WARNING Additional instructions for Rack Mounted Systems Your rack kit has been approved only for the rack cabinet provided It is your responsibility to ensure that installation of the equipment into any other rack complies with all applicable standards Dell disclaims all liability and warranties with respect to combinations of equipment with any other rack Before installing your equipment in a rack install all front
8. Press any button on the control panel to silence the alarm Check the alarm condition and perform the applicable action to resolve the condition If any new alarm becomes active the audible alarm resumes overriding the previously silenced alarm Troubleshooting 73
9. UPS for a long period recharge the battery every 6 months by plugging the UPS into a power outlet The batteries charge to 90 capacity in approximately hours However it is recommended that the batteries charge for 48 hours after long term storage Check the battery recharge date on the shipping carton label If the date has passed and the batteries were never recharged do not use the UPS Contact your service representative UPS Maintenance 63 When to Replace Batteries When the status summary screen displays the UPS fault icon with the Service Battery alarm and the audible alarm sounds continuously the batteries may need replacing Contact your service representative to order new batteries A NOTE With the user replaceable battery feature UPS batteries can be replaced easily without turning the UPS off or disconnecting the load Testing Batteries For a battery test to run The batteries must be fully charged s The UPS must be in Normal mode with no active alarms s The load must be higher than 10 To test the batteries 1 Plug the UPS into a power outlet for at least 48 hours to charge the batteries 2 Press the lt button for one second to go to the main menu selection and scroll down to the Control menu using the gt button 3 Press the W button to enter the Control menu 4 Use the gt button to scroll to the Battery Test option 5 Press the W button to start the battery test During the battery test
10. UPS status summary screen The UPS front panel display shows the flashing Standby icon lo 6 Press the button on the UPS front panel After the startup is complete the status icon changes to the appropriate icon based on the UPS operating mode see Table 4 on page 42 7 On the UPS status summary screen press the gt button to check for active alarms or notices Resolve any active alarms before continuing See Troubleshooting on page 69 If there are no active alarms a No Active Alarms message appears 8 Verify that the Normal icon appears on the UPS status summary screen indicating that the UPS is operating normally and any loads are powered see Table 4 on page 42 9 Ifan optional EBM is installed see Configuring the UPS for an EBM on page 54 Installation 35 36 To change other factory set defaults see Operation on page 37 If you installed an optional REPO test the REPO function Activate the external REPO switch Verify the status change on the UPS display Deactivate the external REPO switch and restart the UPS NOTE Dell recommends setting the date and time NOTE At initial startup the UPS sets system frequency according to input line frequency input frequency auto sensing is enabled by default After initial startup auto sensing is disabled until manually re enabled by output frequency setting NOTE At initial startup input voltage auto sensing is enabled by default After the
11. UPS status or mode Basic operating modes include s Normal mode e Battery mode s Standby mode Operation 41 Table 4 Status Summary Screens Status Summary Screen Description Input 220 60 Output 220 60 1000 50 100min en _ fF UPS Critical Failure The UPS is in Fault mode The status icon and background are flashing Input 220 60 Output 220 60 1000 50 100min 3 Battery Mode The status icon and background of the icon are flashing An audible alarm 0 5 seconds on 4 5 seconds off accompanies the switch to Battery mode When the utility power returns the UPS transfers to Normal mode operation while the battery recharges Input 220 60 Output 220 60 1000 50 100min A esters UPS in Overload Condition The status icon and background of the icon are flashing Input 220 604 Bad Battery Detected or Battery Disconnected The status icon and background of the icon are flashing along with the outer shell of the battery symbol at the bottom Input 220V 60 Output 220 604 1000 100min UPS General Alarms Active The status icon and background of the icon are flashing PUEIA GOH Output 220 60 1000 50 100min at Battery Test Status The status when the UPS is performing a battery test 42 Operation Table 4 Status Summary Screens continued Status Summary Screen Description Normal Mo
12. do not mean that the output power is affected Instead they are preventive alarms intended to alert the user Active alarms and active notices are accompanied by an audible buzzer Accessing Alarms and Conditions The control panel provides troubleshooting information from two main menus s UPS Status menu access to all active alarms e Event Log menu access to the most recent 50 events which may include active and closed alarms UPS Status Menu From the UPS Status menu you can access the following screens for troubleshooting information e Status summary screen The status summary screen provides information on both mode and load When there is a critical alarm the status summary screen changes from its normal white text on a blue background to dark amber text on an amber background e Notice or alarm screens A separate screen appears for each active notice or alarm If there are no active alarms or notices the display reads No Active Alarms e Battery status screen The battery status screen indicates the battery charge mode the percent the battery is charged and the runtime with the present load level K NOTE When an alarm is active the control panel automatically displays an active alarm screen unless the screen lock is enabled by the user To access troubleshooting information using the UPS Status menu l Press the lt button for one second to go to the main menu selection 2 Press the W button to access the UPS St
13. of the normal charging cycle Battery discharging Batteries are discharging Battery disconnected Batteries are unavailable because they are disconnected Charger disabled The battery charger is off You can enable the Charger setting from the Settings menu see page 48 Operation 43 Event Log The Event Log holds up to 50 events You can scroll through the event screens beginning with the most recent event A NOTE The date format is dependent on the language selection The first row of each event screen contains the date MM DD YYYY and time hh mm ss at which the event occurred The second row contains the type of event and code The event description begins on the third row and may continue to the fourth row The bottom right corner of the event screen displays two numbers an ordering number of the event in the log followed by the total number of events in the log If there are no events in the log the event screen displays No events in log See Retrieving the Event Log on page 50 Measurements The measurements screens provide useful measurement information on Output watts VA current power factor voltage and frequency Input voltage and frequency e Battery voltage and percentage charged e Instantaneous Headroom Watts remaining Peak Headroom Watts the remaining watts available to support the load at peak demand includes the date and timestamp of the peak demand e Peak Consumptio
14. page 55 was not present Resolve the condition then restart the test UPS on Battery Notice 168 Intermittent Alarm A utility failure has occurred and the UPS is in Battery mode The UPS is powering the equipment with battery power Prepare your equipment for shutdown Battery Disconnected Alarm 199 Continuous Alarm The UPS does not recognize the internal batteries If the condition persists contact your service representative Battery voltage is lower than the batteries disconnected level defined for this UPS This may be due to a blown fuse intermittent battery connection or battery cable being disconnected Verify that all batteries are properly connected If the condition persists contact your service representative Low Battery Warning Alarm 56 Continuous Alarm Battery time remaining or battery capacity is lower than the battery low warning level defined for this UPS This warning is approximate The actual time to shutdown may vary depending on the UPS load and presence of an External Battery Module EBM Shutdown Imminent Alarm 55 Continuous Alarm Communication to external devices stops because the UPS has entered a state where it may abruptly stop operating without further notice unless utility returns The alarm is issued when the battery time remaining reaches zero All connected devices should have already shut down gracefully Ba
15. qualified electrician correct the wiring problem If the UPS is not wired with a neutral wire Site Fault should be disabled in the Settings menu see page 46 Remote Emergency Power Off Alarm 12 Continuous Alarm The external contacts in the rear of the UPS are configured for REPO operation and they have been activated The UPS de energizes the load and enters Standby mode See Installing Remote Emergency Power off on page 30 for more information Output Overload Alarm 25 Continuous Alarm The load level is at or has exceeded the configurable threshold limit for a Level 1 Overload condition The UPS can support the load indefinitely at this load level The alarm clears when the load drops below 5 of the set point Output Overload Level 2 Alarm 159 Continuous Alarm The load level is gt 101 and lt 110 of the UPS rating Remove some of the equipment from the UPS The UPS continues to operate but transfers to Fault mode in two minutes The alarm clears when the load drops below 5 of the set point Output Overload Level 3 Alarm 162 Continuous Alarm The load is gt 110 of the UPS rating Remove some of the equipment from the UPS The UPS continues to operate but transfers to Fault mode in 300 ms to one second The alarm clears when the load drops below 5 of the set point Battery DC Over Voltage Alarm 68 Continuous Alarm Battery voltage levels h
16. status summary screen when no button has been pushed for 15 minutes and no other screen has been locked by a user When you return to the status summary screen press the lt button for one second to exit back to the menu selections Selecting UPS Status from the main menu list enables you to scroll through all of the UPS status menu screens including the status summary screen 40 Operation Screen Locked To lock a screen press the W button The current view stays locked and does not automatically return to the default screen after time out When the screen is locked the image of a key appears on the UPS status summary screen just to the left of the status icon See Figure 31 Pushing any button returns the normal button function unlocks the screen and removes the lock symbol put a gouz ad Ou tput 220 604 1000 100min aaa Figure 31 A Locked Screen Only screens that have dynamic real time data updates can be locked Applicable screens include the status summary screen measurement screens active alarms and the battery status screen UPS Status The UPS status provides separate screens for the following information Status summary including mode and load e Notice or alarm status if any are present e Battery status including state and charge level See Table for examples of the UPS status summary screens The status icon in the upper right corner of each status summary screen conveys the
17. subsequent startup auto sensing is disabled until manually re enabled by output voltage setting NOTE The internal batteries charge to 90 capacity in less than 4 hours However Dell recommends that the batteries charge for 48 hours after installation or long term storage If an optional EBM is installed see the recharge time listed in Table 15 on page 68 Installation Operation This chapter contains information on how to use the UPS including e UPS startup and shutdown Control panel and display functions Retrieving the Event Log e Behavior on overload e Configuring load segments battery settings and automatic restart UPS Startup and Shutdown NOTE The Oo button controls only the UPS output The Q button has no effect on equipment connected to the UPS To start up or shut down the UPS see e Starting the UPS on page 37 e Starting the UPS on Battery on page 38 e UPS Shutdown on page 38 Starting the UPS To start the UPS 1 Verify that the UPS power cord is plugged in 2 Switch on utility power where the UPS is connected The UPS front panel display illuminates The Dell startup screen changes to the UPS status summary screen The UPS front panel display shows the Standby mode icon 3 Press the l button on the UPS front panel After the startup is complete the status icon changes to the appropriate icon based on the UPS operating mode see Table 4 on page 42 4 Un the UPS status su
18. the UPS transfers to Battery mode and discharges the batteries for 25 of the original expected runtime The front panel displays Battery test running and the percentage of the test completed The results display on the UPS front panel when complete Updating the UPS Firmware To keep the UPS firmware updated with the latest improvements and benefits visit www dell com for updates You can download the latest firmware version and the instructions for installing it 64 UPS Maintenance Specifications This chapter provides the following specifications s Model list e Dimensions and weights e Electrical input and output s Environmental and safety e Battery e UPS block diagram Table 10 Model List 100 120V Models 208V Model 230V Models UPS Models 1000R LV H919N 2700R T HV US 1000R HV J718N 1000W H945N 2700W 1000W 1920R LV K792N 1920R LV H928N 1920W 1500W at 100V 1920W 2700R T LV K802N 2700R T HV J727N 2700W 2700W 2300W at 100V External Battery Module 1920R EBM J735N 72 Vdc EBM 2700 R T EBM K811N 96 Vdc Table 11 Dimensions and Weights UPS Models EBM Model Dimensions 1000W 438 0 x 84 5 x 483 0 mm 1920 2700W 438 0 x 84 5 x 593 0 mm WxHxD 17 2 x 3 3 x 23 3 2U 17 2 x 3 3 23 3 2U 1920 1500W 438 0 x 84 5 x 593 0 mm 172 x 3 3 x233 2U 2700 2300W 438 0 x 127 0 x 541 0 mm 17 2 x 5 0 x 21 3 3U Weights 1000W 19 0 kg 41 8 Ib 1920 2700W 54
19. without a jumper in the REPO port labeled OUT Verify that the externally connected REPO switch is not activated to enable power to the UPS output receptacles Continue to the following section UPS Initial Startup UPS Initial Startup To start up the UPS 1 2 3 Verify that the internal batteries are connected If an optional EBM is installed verify that the EBM is connected to the UPS Verify that the power input to the UPS has adequate upstream overcurrent protection Table 1 Minimum Upstream Circuit Breaker Rating UPS Output Power 120V 208V 230V 1000W 15A 15A 1500W at 100V 20A 15A 1920W 2300W at 100V 30A 20A 16A 2700W Installation The power cord current ratings are listed in Table 2 Table 2 Power Cord Ratings Dell UPS Model and Voltage Power Cord Rating Country Supplied Cord Set 1000W 100V JIS C8303 to C13 12A Japan Optional NEMA 5 15P to C13 15A North America Yes CNS 10917 2 to C13 15A Taiwan Optional 1000W 120V C13 to C14 Jumper 12A Japan Optional NBR 14136 to C13 10A Brazil Optional NBR 6147 to C13 10A Brazil Optional C13 to C14 Jumper 10A China Korea Australia Yes C13 to C14 Jumper 12 10A North America Europe Yes CEE 7 7 Schuko to C13 10A Europe Schuko Optional SEV 1011 to C13 10A Switzerland Optional AS 3112 to C13 10A Australia Optional IEC 60884 1 to C13 10A Switzerland Opti
20. 0 C19 20 16A 2 IEC 320 C13 15 10A 2700W 2 L6 30R 20A 2 IEC 320 C19 20A 2 IEC 320 C13 15 10A 1000W 4 IEC 320 C13 15 10A 2 IEC 320 C13 15 10A 1920W 2 IEC 320 C19 20 16A 6 IEC 320 C13 15 10A 2 IEC 320 C13 15 10A 2700W 2 IEC 320 C19 20 16A 6 IEC 320 C13 15 10A 2 IEC 320 C13 15 10A 66 Specifications Table 14 Environmental and Safety 100 120V Models 208V Models 230V Models Operating Temperature Up to 1 500 meters 0 C to 40 C 32 F to 104 F Above 1 500 meters 0 C to 35 C 32 F to 95 F Transit Storage Temperature 15 C to 60 C 5 F to 140 F Relative Humidity 0 95 noncondensing Operating Altitude Up to 3 048 meters 0 10 000 ft above sea level Audible Noise Normal mode less than 40 dBA typical Battery mode less than 50 dBA typical Fan Speed Off when the UPS is in Standby mode or there is no load Low speed when the load is lt 80 High speed when the load is gt 80 or the UPS is in Battery mode Surge Suppression ANSI IEEE C62 41 2002 Category B Safety Conformance UL 1778 4th Edition UL 1778 4th Edition CSA C22 2 No 107 3 CSA C22 2 No 107 3 IEC EN 62040 1 1 IEC EN 60950 1 Agency Markings UL cUL NOM NYCE UL cUL UL cUL CE GS GOST BSMI S MARK KC COG NRCS SIRIM EMC FCC VCCI ICES 003 FCC VCCI CE BSMI CQC C tick BSMI Specifications 67 Ta
21. Dell Line Interactive Rack UPS 1000W 1920 1500W and 2700 2300W User s Guide H919N J718N K792N H928N K802N H945N J727N J735N K811N www dell com support dell com Notes and Warnings NOTE A NOTE indicates important information that helps you make better use of your software DANGER A DANGER indicates an imminently hazardous situation which if not avoided will result in death or serious injury WARNING A WARNING indicates a potentially hazardous situation which if not avoided could result in death or injury CAUTION A CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury or in property damage incidents gt e eD A DANGER Observe the following instruction to help prevent an imminently hazardous situation which if not avoided will result in death or serious injury s This UPS contains LETHAL VOLTAGES All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY There are NO USER SERVICEABLE PARTS inside the UPS Information in this document is subject to change without notice 2009 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc National Electrical Code and NEC are registered trademarks of National Fire Protection Association Inc Phillips is a registe
22. Line Interactive Rack UPS you can safely eliminate the effects of power disturbances and guard the integrity of your equipment The UPS s flexibility to handle an array of network devices makes it the perfect choice to protect your LANs servers workstations and other electrical equipment Figure 1 shows the Dell Line Interactive Rack UPS Figure 1 The Dell Line Interactive Rack UPS 6 Introduction Providing outstanding performance and reliability the UPS s unique benefits include Buck and Boost voltage regulation that ensures regulated voltage to your load by correcting voltage fluctuations Start on battery capability for powering up the UPS even if utility power is not available Maintenance is simplified by allowing the safe replacement of batteries without powering down the UPS Extended runtime with an optional External Battery Module EBM for 1500 2700W UPS models 2700 2300W 3U UPS models only T wo in one form factor using the UPS in a rackmount configuration or as a standalone cabinet Emergency shutdown control through the Remote Emergency Power off REPO ports Two standard communication ports USB and DB 9 serial port Optional Dell Network Management Card with enhanced communication capabilities for increased power protection and control Advanced power management with the Dell UPS Management Software for graceful shutdowns and power monitoring Sequential shutdown and load management thr
23. TRUCTIONS This manual contains important instructions that you should follow during installation and maintenance of the UPS and batteries Please read all instructions before operating the equipment and save this manual for future reference DANGER Observe the following instruction to help prevent an imminently hazardous situation which if not avoided will result in death or serious injury s This UPS contains LETHAL VOLTAGES All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY There are NO USER SERVICEABLE PARTS inside the UPS A WARNING Observe the following instructions to help prevent a potentially hazardous situation which if not avoided could result in death or injury e This UPS contains its own energy source batteries The output receptacles may carry live voltage even when the UPS is not connected to an AC supply s Do not remove or unplug the input cord when the UPS is turned on This removes the safety ground from the UPS and the equipment connected to the UPS e To reduce the risk of fire connect only to a circuit provided with branch circuit overcurrent protection with an ampere rating in accordance with the National Electrical Code NEC ANSI NFPA 70 or your local electrical code UPS Output Power 120V 208V 230V 1000W 15A 15A 1500W at 100V 20A 15A 1920W 2300W at 100V 30A 20A 16A 2700W To reduce the risk of fire or electric shock install this UPS i
24. Two L6 20 and Two IEC 320 C19 Receptacles Load Segment 1 Figure 9 2700W 208V Rear Panel Installation 17 Two IEC 320 C13 EBM Connector Receptacles Cover Strain Relief REPO Ports USB Por Load Segment 2 Bracket o ii p o i 7 J k o H aaa G A E IEC C20 Input Ground Screw RS 232 Port Connector Six IEC 320 C13 and UPS Two IEC 320 C19 Receptacles Communication Load Segment 1 Bay Figure 10 2700W 230V Rear Panel Identifying the UPS Front Panel On Off Button LCD Panel L Scroll Button Up or Back Scroll Button Down or Forward Select Button Figure 11 The Dell Line Interactive Rack UPS Front Panel 18 Installation UPS Setup The Dell Line Interactive Rack UPS can be installed in 19 inch racks and needs only 2U of valuable rack space 3U for 2700 2300W UPS models K NOTE No tools are needed to attach the rack rails to a round or square hole EIA rack The 2700 2300W UPS models are designed for flexible configurations and can be installed in a rack or as a standalone cabinet If you are installing the UPS in a rack continue to the following section Rackmount Setup To install the 2700 2300W UPS as a standalone cabinet continue to Tower Setup on page 24 Rackmount Setup A CAUTION The cabinet is heavy see page 65 1 Dell strongly recommends to remove the battery tray from the UPS before lifting 2 Lift
25. and side stabilizers Failure to install stabilizers can allow the rack to tip over Always load from the bottom up and load the heaviest items first Do not overload the AC power supply branch circuit that provides power to the rack Do not stand or step on any components in the rack A WARNING Slide rail mounted equipment is not to be used as a shelf or work space Do not add weight to slide rail mounted equipment Safety Warnings 11 Installation This chapter explains e Equipment inspection e Unpacking the cabinet e UPS rear panels e UPS setup and installation including the External Battery Module EBM Remote Emergency Power off REPO installation e Initial startup Inspecting the Equipment If any equipment has been damaged during shipment keep the shipping cartons and packing materials for the carrier or place of purchase and file a claim for shipping damage If you discover damage after acceptance file a claim for concealed damage To file a claim for shipping damage or concealed damage 1 File with the carrier within 15 days of receipt of the equipment 2 Send a copy of the damage claim within 15 days to your service representative NOTE Check the battery recharge date on the shipping carton label If the date has passed and the batteries were never recharged do not use the UPS Contact your service representative 12 Installation Unpacking the Cabinet CAUTION Unpacking the cabinet in a low temper
26. ar panel and a minimum of 127 mm 5 between cabinets 7 Place the cabinet horizontally so that the right end of the cabinet is accessible see Figure 24 8 Align the pedestals with the holes on the end of the cabinet Push the pedestals in place Figure 24 Installing the Pedestals 9 Carefully position the cabinet upright see Figure 25 Figure 25 Tower Configuration Installation 27 Installing the EBM K NOTE A small amount of arcing may occur when connecting an EBM to the UPS This is normal and will not harm personnel Insert the EBM cable into the UPS battery connector quickly and firmly An optional EBM can be installed for 1920 2700W UPS models To install the optional EBM 1 Remove the battery connector cover from the rear panel as shown in Figure 26 Retain the cover and screws NOTE If the UPS is stored or used without an EBM the battery connector cover must be installed as a safety precaution Figure 26 Removing the Battery Connector Cover 28 Installation 2 Install the battery connector cover under the EBM cable to provide strain relief see Figure 27 Rotate the battery connector cover on its side and position under the EBM cable Figure 27 Installing the Battery Connection Cover 3 Plug the EBM cable into the UPS battery connector see Figure 28 Secure the battery connector cover to the UPS rear panel using the screws rem
27. ature environment may cause condensation to occur in and on the cabinet Do not install the cabinet until the inside and outside of the cabinet are absolutely dry hazard of electric shock A CAUTION The cabinet is heavy see page 65 Use caution to unpack and move the cabinet Use care when moving and opening the carton Leave the components packaged until ready to install To unpack the system 1 Open the outer carton and remove the accessories packaged with the cabinet see Figure 2 Figure 2 Unpacking the Cabinet Installation 13 2 With one person on each side carefully lift the cabinet out of the outer carton using the handles on the cardboard and set it on a flat stable surface see Figure 3 Place the cabinet in a protected area that has adequate airflow and is free of humidity flammable gas and corrosion Figure 3 Lifting the Cabinet 3 Discard or recycle the packaging in a responsible manner or store it for future use 14 Installation Identifying the UPS Rear Panels This section shows the rear panels of the Dell Line Interactive Rack models era Four 5 15 Receptacles UPS Communication Bay Load Segment 1 Ground Screw IEC C14 Input REPO Ports RS 232 Port Two IEC 320 C13 Receptacles Connector Load Segment 2 Figure 4 1000W 100V 120V Rear Panel Two IEC 320 C13 USB Port Receptacles UPS Communication Bay Load Segment 1 d Groun
28. atus menu 3 Press the gt button to access the UPS status summary screen The UPS status summary screen provides load information The status icon indicates the UPS operating mode see Table 4 on page 42 4 Use the gt button to scroll through the active notice and active alarm screens 5 After scrolling through all alarms press the gt button to access the Battery Status screen Troubleshooting 69 Event Log Menu From the Event Log menu you can access the last 50 events which includes events notices and alarms arranged from newest to oldest Events are silent conditions that are recorded in the Event Log as status information such as Clock Set Done Events do not require a response Notices and alarms are records of when events occurred and if applicable when they were cleared e Notices including active notices are recorded in the Event Log Active notices such as UPS on Battery are announced by an intermittent beep Notices do not normally require a response e Alarms including active alarms are recorded in the Event Log Active alarms are announced by an intermittent beep Examples are Output Overload and Heatsink Overtemperature Active alarms require a response The Main Status Menu displays by default To access troubleshooting information using the Event Log menu l Press the lt button for one second to go to the main menu selection and scroll down to the Event Log menu usin
29. ave exceeded the maximum allowable limits The UPS turns off the charger until the next power recycle Contact your service representative 72 Troubleshooting Table 16 Typical Alarms and Conditions continued Alarm or Condition Possible Cause Action Charger Failure Alarm 34 Continuous Alarm A battery charger fault has been detected The UPS turns off the charger until the next power recycle Contact your service representative Output Short Circuit Alarm 58 Continuous Alarm The UPS has detected an abnormally low impedance placed on its output and considers it a short circuit The UPS shuts down after five line cycles Heatsink Over Temperature Alarm 73 Continuous Alarm The UPS has detected that one of its heat sinks has exceeded the maximum defined operating temperature Possible fan failure Ensure that the fans are spinning and that the air intake vents on the UPS are not blocked Once the maximum temperature is reached the UPS shuts down Fatal EEPROM Fault Alarm 53 Continuous Alarm There is EEPROM data corruption due to a failed device or incorrect flash upgrade Contact your service representative Fan Failure Alarm 193 Continuous Alarm The UPS has detected that one or more fans are not functioning properly This is an alarm only Contact your service representative immediately and remove the load Silencing the Alarm
30. ble 15 Battery Configuration 1000W 3 12V 9 Ah internal batteries no EBM 1920 1500W 6 12V 9 Ah internal batteries 12 12V 9 Ah EBM 2700 2300W 8 12V 9 Ah internal batteries 16 12V 9 Ah EBM Voltage 1000W 36 Vdc internal no EBM 1920 1500W 72 Vdc internal 72 Vdc EBM 2700 2300W 96 Vdc internal 96 Vdc EBM Fuses Internal batteries 2 30A fuses EBM 4 30A fuses Type Sealed maintenance free valve regulated lead acid Charging Approximately 4 hours to 90 usable capacity at nominal line and no supplementary power supply load Monitoring Advanced monitoring for earlier failure detection and warning Battery Runtimes Internal batteries 5 minutes at full load 14 minutes at half load 1920 1500W with one EBM 19 minutes at full load 46 minutes at half load 2700 2300W with one EBM 19 minutes at full load 45 minutes at half load Battery runtimes are approximate and vary depending on the load configuration and battery charge Input Filter Output AYR A Filter A A Charger d DC DC DC AC Beran Converter Inverter Figure 38 Line Interactive UPS Block Diagram 68 Specifications Troubleshooting The Dell Line Interactive Rack UPS is designed for durable automatic operation and issues alarms to alert you whenever potential operating problems occur Usually the alarms shown by the control panel
31. d Screw IEC C14 Input REPO Ports RS 232 Port Two IEC 320 C13 Receptacles Connector Load Segment 2 Figure 5 1000W 230V Rear Panel Installation 15 Six 5 15 5 20 and Two IEC 320 C19 Receptacles Load Segment 1 REPO Ports UPS Communication Bay l EBM Connector Cover Strain Relief Bracket Ground Screw USB Port Ba Da IEC C20 Input RS 232 Port Two IEC 320 C13 Receptacles Connector Load Segment 2 Figure 6 1920W 120V 1500W 100V Rear Panel Six IEC 320 C13 Receptacles Load Segment 2 Two IEC 320 C13 UPS Communication Bay Receptacles REPO Ports Load Segment 1 USB Port Ground Screw inpurzz0 240v IEC C14 Input RS 232 Port EBM Connector Cover Strain Two IEC 320 C19 Connector Relief Bracket Receptacles Load Segment 2 Figure 7 1920W 230V Rear Panel Installation 16 Output Circuit Breakers Two IEC 320 C13 EBM Connector Receptacles Cover Strain Relief Ee RS 232 Port Load Segment 2 Bracket 9 2m L5 30P Input Cord Ground Screw Communication Bay One L5 20 Two 5 15 5 20 and Two IEC 320 C19 Receptacles Load Segment 1 Figure 8 2700W 120V 2300W 100V Rear Panel Two IEC 320 C13 REPO Ports USB Port gmp IEC C20 Input round Screw RS 232 Port Connector UPS Communication Bay Load Segment 2 EBM Connector Cover Strain Relief Bracket Receptacles il
32. de Input y Hz 220 60 The UPS is operating in Normal mode from utility power The UPS monitors and Output D x 8 P E TE 920 60H 1000 charges the batteries as needed and provides filtered power protection to your 100min equipment Standby Mode Input 220 60 Output 220 60 1000 100min is not supporting the load but is ready to assume the load on command When the UPS is turned off and remains plugged into a power outlet the UPS is in Standby mode and utility power supplies the connected equipment The UPS The notice and alarm screens are visible only when notices or alarms are active There is a separate screen for each active notice or alarm If there are no active notices or alarms a No Active Alarms message appears in a single screen between the UPS status summary and the battery status screen If there are multiple notices or alarms scroll through each notice or alarm screen to reach the first battery status screen G NOTE Events are not shown in status summary screens They appear only in the Event Log Table 5 describes the available battery status screens Only one battery status is available at a time Table 5 Battery Status Screens Battery Status Screen Description Battery charging Batteries are charged in constant current mode Battery floating Batteries are charged in constant voltage mode Battery resting Batteries are connected but are not being charged or discharged This is part
33. e seconds Battery start can be disabled See the Start on Battery setting on page 47 UPS Shutdown To shut down the UPS 1 Press the l button on the front panel for three seconds The UPS begins to beep The UPS transfers to Standby mode K NOTE Releasing the Q button before three seconds returns the UPS to its original operating state 2 Switch off utility power where the UPS is connected After utility power is removed the UPS fully shuts down in ten seconds 38 Operation Control Panel Functions The UPS has a three button graphical LCD with dual color backlight Standard backlight is used to light up the display with white text and a blue background When the UPS has a critical alarm the backlight changes the text to dark amber and the background to amber See Figure 30 lt v gt Figure 30 Dell Line Interactive Rack UPS Control Panel There are three buttons on the control panel e lt s Y V Scroll up or back Select Scroll down or forward Table 3 describes the functions of the LCD control buttons Table 3 Control Button Functions Control Button Sequence Function lt Press for less than one second Scroll back or up to the previous menu lt Press for longer than one Return exit back one menu layer without initiating a command second or changing a setting v Press for less than one second Select the menu or option to be changed Vv Press for longe
34. eep the UPS running If the UPS shuts down because the REPO connector pins are shorted restart the UPS by re opening the REPO connector pins and turning on the UPS manually Maximum resistance in the shorted loop is 10 ohm NOTE Always test the REPO function before applying your critical load to avoid accidental load loss Remove Jumper if D installed Figure 29 REPO Connector To install the REPO switch 1 2 Verify that the UPS is off and unplugged Remove the REPO connector from the accessory kit NOTE Verify that there is no jumper installed in the REPO connector If a jumper is installed remove it before connecting to the REPO port Connect the REPO connector to the REPO port labeled IN on the UPS rear panel Optional If you are daisy chaining the REPO function with another UPS you can shut down the entire system using a single switch Connect the second REPO connector to the REPO port labeled OUT Installation 31 A NOTE A separate contact must simultaneously cause UPS input AC power to be removed 5 Connect the switch or circuit to the REPO connector on the UPS rear panel using insulated 0 75 mm2 0 5 mm 18 20 AWG wire Optional If you are daisy chaining the REPO function with another UPS connect the REPO port labeled OUT to the REPO port labeled IN on the next UPS Continue for each UPS On the last UPS in the daisy chain connect a REPO connector
35. g the gt button 2 Chick the W button to enter the Event Log list 3 Scroll through the listed events notices and alarms using the gt or lt button Typical Alarms and Conditions Table 16 describes typical alarms and conditions Table 16 Typical Alarms and Conditions Alarm or Condition Possible Cause Action The UPS does not provide or indicate the expected backup time The batteries need charging or service Apply utility power for 48 hours to charge the batteries If the condition persists contact your service representative Power is not available at the UPS output receptacles The UPS is in Standby mode Supply power to the connected equipment by pressing the On Off button until the front panel displays the UPS status summary screen The UPS does not start The LCD is off Power is not connected Check the power cord connections Also ensure that the battery is plugged in The UPS operates normally but some or all of the protected equipment is not on The equipment is not connected correctly to the UPS Verify that the equipment is plugged into the UPS receptacles Also verify that the load segment is on 70 Troubleshooting Table 16 Typical Alarms and Conditions continued Alarm or Condition Possible Cause Action Battery test did not run or was interrupted One of the conditions listed in Running Automatic Battery Tests on
36. ing the cabinets into the rack requires a minimum of two people A CAUTION Removing the batteries should be performed or supervised by personnel knowledgeable about batteries and the required precautions Keep unauthorized personnel away from batteries A CAUTION If installing an optional EBM install the EBM directly below the UPS A NOTE Mounting rails are required for each individual cabinet To install the UPS and optional EBM in a rack 1 Remove the internal battery tray from the UPS Loosen the thumbscrew on the metal battery cover slide the cover to the right and open see Figure 12 Figure 12 Opening the Metal Battery Cover Installation 19 Unclip the right battery connector and move the connector out of the way Pull the battery tray out using the plastic tabs and remove the battery tray see Figure 13 Figure 13 Removing the Battery Tray 2 Ifinstalling additional UPSs repeat Step for each cabinet NOTE The instructions are the same for square hole racks and unthreaded round hole racks The rails fit both rack styles The square hole rack is shown in the illustrations 3 Select the proper holes in the rail for positioning the cabinet in the desired location in the rack The rails should be located at the bottom of the 2U or 3U for 2700 2300W UPS models space allocated for the UPS or EBM 4 Position the end of the left and right rails labeled FRONT facing inward 20 Ins
37. l UPS Management Software Dell UPS Management Software provides up to date graphics of UPS power and system data and power flow It also gives you a complete record of critical power events and it notifies you of important UPS or power information If there is a power outage and the Dell Line Interactive Rack UPS battery power becomes low the software can automatically shut down your computer system to protect your data before the UPS shutdown occurs For details on disabling control commands from the software see the user setting for Control Commands from Serial Port setting on page 47 Additional UPS Features 59 UPS Maintenance This chapter explains how to e Care for the UPS and batteries s Transport the UPS s Store the UPS and batteries e Test the batteries e Update the UPS firmware UPS and Battery Care For the best preventive maintenance keep the area around the UPS clean and dust free If the atmosphere is very dusty clean the outside of the system with a vacuum cleaner For full battery life keep the UPS at an ambient temperature of 25 C 77 F K NOTE The batteries in the UPS are rated for a 3 5 year service life The length of service life varies depending on the frequency of usage and ambient temperature Batteries used beyond expected service life will often have severely reduced runtimes Replace batteries at least every 5 years to keep units running at peak efficiency 60 UPS Maintenance Transporti
38. m New Optional SB107 2 DI to C13 10A Denmark Optional CEI 23 50 to C13 10A Italy Optional IRAM2073 to C13 10A Argentina Optional NBR 6147 to C13 10A Brazil Optional NBR 14136 to C13 10A Brazil Optional KSC8305 to C13 10A South Korea Optional TI16S3 to C13 10A Thailand Optional SANS 164 1 to C13 10A South Africa Optional L6 20P to C19 15A North America Yes ans ay C19 to C20 Jumper 16A North America Optional 34 Installation Table 2 Power Cord Ratings continued Dell UPS Model and Voltage Power Cord Rating Country Supplied Cord Set CEE 7 7 Schuko to C19 16A Europe Schuko Yes BS 1363 to C19 13A United Kingdom New Yes GB2009 1 to C19 16A China Yes C19 to C20 Jumper 16A Europe Australia Yes C19 to C20 Jumper 16A China Yes BS 546 to C19 15A United Kingdom Old Optional TI16S3 to C19 16A Thailand Optional 2700W 230V AS 3112 to C19 15A Australia Optional IRAM2073 to C19 16A Argentina Optional CEI 23 50 to C19 16A Italy Optional KSC8305 to C19 15A South Korea Optional IS 1293 to C19 16A India Optional NBR 14136 to C19 16A Brazil Optional C19 to C20 Jumper 16A North America Optional L6 20P to C19 15A North America Optional 4 For models with a detachable power cord Plug the detachable UPS power cord into the input connector on the UPS rear panel 5 Plug the UPS power cord into a power outlet The UPS front panel display illuminates The Dell startup screen changes to the
39. mmary screen press the gt button to check for active alarms or notices Resolve any active alarms before continuing See Troubleshooting on page 69 If there are no active alarms a No Active Alarms message appears 5 Verify that the Normal mode icon appears on the UPS status summary screen indicating that the UPS is operating normally and any loads are powered Operation 37 Starting the UPS on Battery A NOTE Before using this feature the UPS must have been powered by utility power with output enabled at least once A NOTE Utility power cannot be present at startup To start the UPS on battery l Press the 5 button on the UPS front panel until the UPS beeps The UPS front panel display illuminates and the UPS begins the startup sequence The UPS cycles through Standby mode to Battery mode The Battery mode icon displays on the UPS status summary screen The UPS supplies power to your equipment A NOTE The UPS does not assume the load if you press the d button less than three seconds N Press the gt button to check for active alarms or notices Ignore the UPS on Battery notice and notices that indicate missing utility power Resolve other active alarms before continuing See Troubleshooting on page 69 After correcting the alarms restart if necessary You can prevent a battery start requiring utility power at the next startup by simultaneously pressing the lt and gt buttons for thre
40. n Watts the peak power demand on the UPS includes the date and timestamp of the peak demand e Present kWh Consumption the kWh demand on the UPS averaged over the past hour e Cumulative kWh Consumption the total kWh usage includes the date and timestamp since it was last reset 44 Operation Control Screens Table 6 describes the available control screens Table 6 Control Screens Control Screens Description Battery Test Schedule Battery Test yes Cancel Battery test no Starts a manual battery test See Testing Batteries on page 64 Reset Error State Reset Alarms yes no Manually clears any latched alarms such as bad battery detected or DC Bus OV UV If a bad battery alarm was also active reset the battery test status to Not Tested Load Segments Load segment 1 on off Load segment 2 on off These on off commands override automatic load segment on off controls made by the Automatic Start Delay and Automatic On Battery Shutdown settings See Configuring Load Segments on page 51 Restore Factory Settings Restore Factory Settings yes no Available only in Standby mode Restoring the factory settings e Returns all user configurable EEPROM settings to default factory settings Resets all pending on off commands Clears the Event Log and resets all time stamps e Resets the battery test status Initiates the Self Diagnostics test Operation 45
41. n a temperature and humidity controlled indoor environment free of conductive contaminants Ambient temperature must not exceed 40 C 104 F Do not operate near water or excessive humidity 95 maximum Safety Warnings 9 10 Unpacking the cabinet in a low temperature environment may cause condensation to occur in and on the cabinet Do not install the cabinet until the inside and outside of the cabinet are absolutely dry hazard of electric shock If the UPS requires any type of transportation disconnect the internal UPS batteries before transporting see page 61 CAUTION Observe the following instructions to help prevent a potentially hazardous situation which if not avoided may result in minor or moderate injury or in property damage incidents For PLUGABLE EQUIPMENT the power outlet shall be installed near the equipment and shall be easily accessible Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and the required precautions Keep unauthorized personnel away from batteries Batteries can present a risk of electrical shock or burn from high short circuit current The following precautions should be observed 1 Remove watches rings or other metal objects 2 Use tools with insulated handles 3 Wear rubber gloves and boots Do not lay tools or metal parts on top of batteries 5 Disconnect the charging source prior to connecting or disconnecting battery terminals
42. ng the UPS K NOTE The internal UPS batteries MUST be disconnected before transportation CAUTION The following procedure should be performed or supervised by personnel knowledgeable about batteries and the required precautions Keep unauthorized personnel away from batteries If the UPS requires any type of transportation the batteries must be disconnected but not removed before the unit is transported 1 Verify that the UPS is off and unplugged 2 Place the UPS on a flat stable surface with the front of the cabinet facing you 3 Remove the UPS front cover see Figure 34 Figure 34 Removing the UPS Front Cover UPS Maintenance 61 4 Open the metal battery cover Loosen the thumbscrew on the metal battery cover slide the cover to the right and open see Figure 35 Figure 35 Opening the Metal Battery Cover 5 Disconnect the internal battery connectors see Figure 36 4 Figure 36 Disconnecting the Internal Battery Connector 62 UPS Maintenance 6 Close the metal battery cover Adjust the battery connector so that the door closes properly Push the door slightly to the right and then to left 7 Tighten the thumbscrew Torque the screw to 0 7 Nm 6 2 Ib in 8 Replace the UPS front cover see Figure 37 et Figure 37 Replacing the UPS Front Cover Storing the UPS and Batteries If you store the
43. onal IRAM2073 to C13 10A Argentina Optional SANS 164 1 to C13 10A United Kingdom Old Optional BS 1363 to C13 10A United Kingdom New Optional aia cat CEI 23 50 to C13 10A Italy Optional KSC8305 to C13 10A South Korea Optional GB2099 1 to C13 10A China Optional NBR 6147 to C13 10A Brazil Optional NBR 14136 to C13 10A Brazil Optional TI16S3 to C13 10A Thailand Optional SANS 164 1 to C13 10A South Africa Optional IS 1293 to C13 10A India Optional SB107 2 DI to C13 10A Denmark Optional 100V NEMA L5 20P to C19 15A Japan Yes 1920W 1500W NEMA 5 20P to C19 20A North America Yes in Japan and Taiwan 120V NEMALS5 20P to C19 15A Taiwan Yes C19 to C20 Jumper 16A North America Optional There are two power cords in the box one with BSMI and PSE certified markings that can be used in Taiwan and Japan another cord is for regions other than Taiwan and Japan Installation 33 Table 2 Power Cord Ratings continued Dell UPS Model and Voltage Power Cord Rating Country Supplied Cord Set C13 to C14 Jumper 10A China Korea Australia Yes C13 to C14 Jumper 12 10A North America Europe Yes CEE 7 7 Schuko to C13 10A Europe Schuko Optional SEV 1011 to C13 10A Switzerland Optional AS 3112 to C13 10A Australia Optional GB2099 to C13 10A China Optional IS 1293 to C13 10A India Optional SANS 164 1 to C13 10A United Kingdom Old Optional 1920W 230V BS 1363 to C13 10A United Kingdo
44. ough separate receptacle groups called load segments Firmware that is easily upgradable without a service call Backed by worldwide agency approvals Introduction 7 Finding Information CAUTION The Safety Environmental and Regulatory Information document provides important safety and regulatory information What are You Looking For Find It Here The user s guide for my UPS Dell UPS Disc The user s guide for the Dell Network Management Card Dell UPS Management Software NOTE Documentation and software updates can be found at support dell com Specifications Dell UPS User s Guide How to configure UPS settings The user s guide is available on the Dell UPS disc and How to troubleshoot and solve problems on support dell com How to install REPO control Safety instructions Safety Environmental and Regulatory Information Regulatory information Recycling information Warranty information Dell Warranty and Support Information Terms and Conditions U S only End User License Agreement Support information Dell Support Website support dell com NOTE Select your region or business segment to view the appropriate support site Introduction Safety Warnings A CAUTION Before performing the procedures in this document read and follow the safety instructions and important regulatory information in your Safety Environmental and Regulatory Information document IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INS
45. oved in Step 1 Figure 28 EBM Installation for 1920 2700W UPS Models Only Installation 29 Installing the UPS To install the UPS 1 Ifyou plan to use Dell UPS Management Software connect your computer to the USB port using the supplied cable For more information about communication options see page 56 2 Ifyour rack has conductors for grounding or bonding of ungrounded metal parts connect the ground cable not supplied to the ground bonding screw See Identifying the UPS Rear Panels on page 15 for the location of the ground bonding screw for each model 3 Ifan emergency power off disconnect switch is required by local codes see the following section Installing Remote Emergency Power off REPO to install the REPO switch before powering on the UPS 4 Plug the equipment to be protected into the UPS output receptacles but do not turn on the protected equipment G NOTE Verify that the total equipment ratings do not exceed the UPS capacity to prevent an overload alarm Installing Remote Emergency Power off REPO is used to shut down the UPS from a distance For example this feature can be used for shutting down the load and the UPS by thermal relay in the event of room overtemperature When REPO is activated the UPS shuts down the output and all its power converters immediately The UPS logic power remains on to issue an alarm The REPO feature shuts down the protected equipment immediatel
46. page 15 for the load segment locations To control the load segments with power management software see your power management software manual for details refer to the Software CD or www dell com for the latest information Controlling Load Segments Through the Display To control the load segments through the display 1 on neo Ln Press the lt button for one second to go to the main menu selection and scroll down to the Control menu using the gt button Press the W button to enter the Control menu Use the gt button to scroll to Load Segments Press the W button The current setting for the option flashes when selected Select the desired load segment using the lt and gt buttons Set the desired load segment ON or OFF using the W button Press the W button for one second to confirm Set the other load segment if applicable Operation 51 Configuring Automatic Start Delay You can configure the load segment to turn on automatically after the utility power returns if it was shut down by The l button An external command with auto restart option Battery under voltage state Automatic on battery shutdown command You can specify the restart delay time for each load segment select zero seconds 0s is the default to restart immediately select 1 32767 seconds to delay for the specified time or select Off To set the restart delay times for each load segment 1 B N77 52 Press the lt button fo
47. r one second to go to the main menu selection and scroll down to the Settings menu using the gt button Press the W button to enter the Settings menu Use the gt button to scroll to the Automatic Start Delay option and press the W button The current setting for the option flashes when selected Set the restart delay for one load segment using the lt and gt buttons Press the W button to confirm Set the restart delay for the other load segment if applicable Press the W button to confirm NOTE Load segment On Off commands issued through the Control menu override the user settings for load segments NOTE A single load segment delay applies to both outlets However there is an additional built in one second delay between closing segment 1 and 2 The delay is always present when an On command is issued for both segments at the same time Operation Configuring Automatic on Battery Shutdown If set to Off default the load segment turns off only when commanded manually by the l button an external command or through the display Control gt Load Segments If set to zero seconds 0s the load segment turns off automatically when the UPS on Battery state activates If you select a value the load segment turns off automatically after the selected delay while the UPS operates on battery but the shutdown is cancelled if the utility returns before the delay has expired To set the shutdown times for each load segment
48. r than one Save the setting being edited second gt Press for less than one second Scroll forward or down to the next menu option lt gt Press both buttons for three Temporarily disable the battery startup feature until the next seconds power cycle The buzzer emits a one second beep to indicate that Battery Start has been disabled lt V gt Press all three buttons for five Shortcut for defaulting the language back to English The seconds buzzer emits a one second beep to indicate that the setting has changed to English Operation 39 To select an option 1 When scrolling through the settings the present setting displays for each selection 2 Press the Y button to select the option The current setting for the option flashes when selected 3 Use the lt or gt buttons to toggle the available options 4 Sct the new option by holding the W button again for one second The option stops flashing Changing the Language Language selection is controlled through the user settings See Table 7 page 46 for information on available languages Display Functions The UPS provides useful information about the UPS itself load status events measurements identification and settings through the front panel display Startup Screen During startup the Dell logo is the default screen This startup screen displays for five seconds and then defaults to the UPS status summary screen The display automatically returns to the UPS
49. red trademark of Phillips Screw Company Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own September 2009 164201787 4 Table of Contents 1 Introduction Finding Information cece eee 8 Safety Warnings Installation Inspecting the Equipment 0c eee ee eee eee 12 Unpacking the Cabinet e eee eee ees 13 Identifying the UPS Rear Panels e cece eee eee eeaees 15 Identifying the UPS Front Panel cee eee e eee eeaees 18 UPS Setup pei AA wens 2 295 Seaweed tes KN acta feats es 19 Rackmount Setup c eee eee cece eee e eet e kaka 19 Tower Setup nn hei eee eerie dawn aed widget e 24 Installing the EBM 0 0 ccc cece eee tenes 28 Installing the UPS nriih uk ccc cece cece eee eee eens 30 Installing Remote Emergency Power off 30 UPS Initial Startup sni a 909 S SR EA A a cower eae 32 Operation UPS Startup and Shutdown 2 0 0 c cece eee eee eee 37 Starting the UPS R K edp RER ee eae eect ey ee eee T 37 Starting the UPS on Battery 0 cece cee eee eee 38 WPS Shutdowiy 5 4 5 e amu AA An Ki aa saban a date 38 Control Panel Functions eee eee eee eee eee 39 Changing the Language
50. rk Management Card Optional 58 Dell UPS Management Software 00 cc e cece eee eaees 59 6 UPS Maintenance UPS and Battery Care 0 00 ccc cece ence eee naaa anna aa 60 Transporting the UPS 0 cc cece eee eee ees 61 Storing the UPS and Batteries 000 ccc cece eee eee eee 63 When to Replace Batteries 000 c cece eee eee eee 64 Testing Batteries nn 9 R esseet N SER TR AAA KE E KOSE denials 64 Updating the UPS Firmware see cence tees 64 7 Specifications 8 Troubleshooting Accessing Alarms and Conditions 00 e e e annann nrnna 69 WPS Status MENU ss 52248 cata den te SA SA LAI DAN Sa se ing kag 69 Event Log Men e ni ede ee ee ceed eed ered eG 70 Typical Alarms and Conditions 00 cece eee eee eee ees 70 Silencing the Alarm e e e cece e eee eee anna 73 Table of Contents Introduction The Dell Line Interactive Rack uninterruptible power system UPS protects your sensitive electronic equipment from basic power problems such as power failures power sags power surges brownouts and line noise Power outages can occur when you least expect them and power quality can be erratic These power problems have the potential to corrupt critical data destroy unsaved work sessions and damage hardware causing hours of lost productivity and expensive repairs With the Dell
51. rt are identified in Figure 32 and the pin functions are described in Table 9 GGG G 6 Figure 32 RS 232 Communication Port DB 9 Connector 56 Additional UPS Features Table 9 RS 232 Communication Port Pin Assignment Pin Signal Name Function Direction from the UPS 1 Unused 2 Tx Transmit to external device Out 3 Rx Receive from external device In 4 Unused GND Signal common tied to chassis 6 Unused 7 Unused 2 8 Unused 9 Unused Unused pins must be left free on all models Additional UPS Features 57 Dell Network Management Card Optional The Dell Line Interactive Rack UPS has one available communication bay which supports the optional Dell Network Management Card See Figure 33 for the location of the communication bay It is not necessary to shut down the UPS before installing a communication card 1 Remove the slot cover secured by two screws Retain the screws 2 Insert the communication card into the slot 3 Secure the card with both screws Figure 33 Dell Network Management Card For details on disabling control commands from the Dell Network Management Card see the Control Commands from Serial Port setting on page 47 Refer to the Dell Network Management Card User s Guide for more information 58 Additional UPS Features Dell UPS Management Software Each Dell Line Interactive Rack UPS ships with Del
52. ry feature is automatically enabled After this is set by the user it remains set Enabled Operation 47 Table 7 Settings continued Description Available Settings Default Setting Battery Saving Mode Disabled 10 20 30 100 Disabled The UPS output is turned off in five minutes if the UPS is on battery and output power is below the selected level On Battery Notice Delay 0 1s 2s 99s Os The UPS issues a UPS on battery notice in the specified number of seconds after the UPS starts to discharge the batteries Site Wiring Fault Alarm Enabled Disabled Disabled for 208V models Enabled for all others External Battery Module EBM 0 1 See Configuring the UPS for an EBM on page 54 0 Charger Enabled Disabled If Enabled batteries charge normally If Disabled the battery charger is off Enabled Battery Charge to Restart 0 10 20 30 100 When enabled automatic restart is made when the battery charge state reaches the selected level If set to 0 the feature is disabled 0 Battery Low Alarm Immediate 2 min 3 min 5 min If you select a value the battery low alarm triggers when the set amount of backup time approximately remains in the batteries 3 min Automatic Battery Tests Enabled Disabled See Running Automatic Battery Tests on page 55 Enabled 48 Operation Table 7 Se
53. s Minutes and Seconds Date mm dd yyyy 01 01 2009 Time hh mm ss 12 00 00 NOTE The date format is dependent on the language selection NOTE Time is a 24 hour clock Control Commands from Serial Enabled Disabled Enabled Port If Enabled control commands are accepted through the serial port USB ports or option card If Disabled configuration and load control commands are restricted to LCD only Output Voltage 100V 110V 120V Auto sensing 200V 208V Auto sensing Output Frequency 220V 230V 240V 50Hz 60Hz Auto sensing Auto sensing Overload Alarm Level 10 20 30 100 If 100 the UPS issues an Output Overload alarm at load gt 100 NOTE Output Overload Level 1 by default is set to 100 and is configurable from 10 to 100 in 10 increments through the LCD setting menu This allows customers to be alerted before the UPS has reached its rated capacity limits 100 Automatic Start Delay Off Os 1s 2s 32767s See Configuring Load Segments on page 51 Os Automatic on Battery Shutdown Off 0s 1s 2s 32767s See Configuring Load Segments on page 51 off Start on Battery Enabled Disabled NOTE Battery start is disabled from the factory and remains disabled until the UPS has been powered from utility and enters Standby mode After the UPS has been started once from utility the Start on Batte
54. s the W button to enter the Event Log list Press the gt button The UPS status screen displays Scroll through the listed events notices and alarms using either the lt button or the gt button To return to the main menu press the lt button for one second The Event Log displays See Table 8 for an explanation of how the UPS responds to an overload condition Table 8 Behavior on Overload Overload Severity Load Level On Utility Power On Battery Overload alarm only and support load indefinitely Overload alarm only support load until low battery shutdown level is reached Transfer to Fault mode in 2 minutes 1 sec Transfer to Fault mode in 12 seconds 1 sec or until low battery shutdown level is reached Level 1 100 to 101 Level 2 102 to 110 Level 3 gt 110 Transfer to Fault mode in 300 ms to 1 sec Transfer to Fault mode in 300 ms to l sec 50 Operation Configuring Load Segments Load segments are sets of receptacles that can be controlled by the Dell UPS Management Software the Dell Network Management Card or through the LCD display providing an orderly shutdown and startup of your equipment For example during a power outage you can keep key pieces of equipment running while you turn off other equipment This feature allows you to save battery power Each Dell Line Interactive Rack model has two configurable load segments See Identifying the UPS Rear Panels on
55. tallation 5 Attach the rails to the rack Engage the back end of the rail until it fully seats on the vertical rack flange and the hook latch locks in place see Figure 14 Pull the rail toward the front Push the front end of the rail until it fully seats on the vertical rack flange and the hook latch locks in place Figure 14 Installing the Rails Installation 21 6 Slide the cabinet into the rack see Figure 15 Repeat for any additional cabinets Figure 15 Installing the Cabinet 7 Secure the front of the cabinet to the rack using the four thumbscrews on the mounting brackets see Figure 16 Tighten by hand do not use power tools Repeat for any additional cabinets 00 0000 Figure 16 Securing the Cabinet 22 Installation co Install the UPS battery tray see Figure 17 A NOTE A small amount of arcing may occur when connecting the batteries This is normal and does not damage the unit or present any safety concern 9 Connect the internal battery connector and reclip the right battery connector 10 Close the metal battery cover Adjust the battery connector so that the door closes properly Push the door slightly to the right and then to left 11 Tighten the thumbscrew Torque the screw to 0 7 Nm 6 2 Ib in
56. ton The option begins to flash 4 Select whether to enable or disable the automatic battery test using the lt and gt buttons 5 Press the W button to confirm Configuring Automatic Restart The UPS automatically restarts if the utility power returns after the output was shut off due to depleted batteries a shutdown input signal or automatic shutdown command You can set the load segment for the amount of time to delay the restart when utility power returns using the Automatic Start Delay setting You can also configure UPS restart to depend on the battery charge level using the Battery Charge to Restart setting Operation 55 Additional UPS Features This chapter describes Communication ports RS 232 and USB s Dell Network Management Card Dell UPS Management Software RS 232 and USB Communication Ports To establish communication between the UPS and a computer connect your computer to one of the UPS communication ports using an appropriate communication cable not supplied See Identifying the UPS Rear Panels on page 15 for the communication port locations When the communication cable is installed power management software can exchange data with the UPS The software polls the UPS for detailed information on the status of the power environment If a power emergency occurs the software initiates the saving of all data and an orderly shutdown of the equipment The cable pins for the RS 232 communication po
57. ttery Test Failed Alarm 191 Intermittent Alarm A weak battery string was detected during the last battery test This is a warning notice Dell recommends that you replace the batteries soon Service Battery Alarm 149 Continuous Alarm A faulted battery string has been detected and as a result the charger is disabled Contact your service representative Utility Not Present Alarm 59 Intermittent Alarm Utility level has fallen below the Utility Not Present threshold typically 25 to 50V The UPS transfers to Battery mode if supporting the load The UPS shuts down if it is not supporting the load Troubleshooting 71 Table 16 Typical Alarms and Conditions continued Alarm or Condition Possible Cause Action Input AC Over Voltage Alarm 6 Intermittent Alarm Utility voltage exceeds the maximum operating range The UPS transfers to Battery mode if supporting load Input AC Under Voltage Alarm 7 Intermittent Alarm Utility voltage is below the minimum operating range The UPS transfers to Battery mode if supporting load Input Under Over Frequency Alarm 8 Intermittent Alarm The utility frequency is out of usable frequency range The UPS transfers to Battery mode if supporting load Site Wiring Problem Alarm 194 Continuous Alarm An alarm triggers when the difference between ground and neutral voltage is gt 15V Have a
58. ttings continued Description Available Settings Default Setting Reset Peak Consumption Watts No Yes If No no action If Yes the Peak Consumption Watts value is cleared and the date and time stamp for this statistic is set to the current date and time No Reset Cumulative Consumption kWh No Yes If No no action If Yes the Cumulative Consumption kWh value is cleared and the date and time stamp for this statistic is set to the current date and time Reset Peak Headroom Watts No Yes If No no action If Yes the Peak Headroom Watts value is cleared and the date and time stamp for this statistic is set to the current date and time Clear Event Log The number after Total events shows how many events are currently stored in the log Press the W button for one second to reset the event count to zero and clear the log LCD Contrast 5 4 3 2 1 0 1 2 3 4 5 The LCD Contrast is adjustable and the valid range is from 5 to 5 This range covers the maximum adjustment for contrasting the background with the text in the visual display of the control panel Operation 49 Retrieving the Event Log To retrieve the Event Log through the display l Press the lt button for one second to go to the main menu selection and scroll down to the Event Log menu using the gt button uu F amp F WwW N Behavior on Overload Pres
59. y and does not follow the orderly shutdown procedure initiated by any power management software Any devices that are operating on battery power are also shut down immediately When the REPO switch is reset the equipment will not return to utility or battery power until the UPS is manually restarted The REPO contacts are normally open A WARNING The REPO circuit is an IEC 60950 safety extra low voltage SELV circuit This circuit must be separated from any hazardous voltage circuits by reinforced insulation CAUTION The REPO must not be connected to any utility connected circuits Reinforced insulation to the utility is required The REPO switch must have a minimum rating of 24 Vdc and 20 mA and be a dedicated latching type switch not tied into any other circuit The REPO signal must remain active for at least 250 ms for proper operation CAUTION To ensure the UPS stops supplying power to the load during any mode of operation the input power must be disconnected from the UPS when the emergency power off function is activated 30 Installation NOTE For Europe the emergency switch requirements are detailed in Harmonized document HD 384 48 S1 Electrical Installation of the Buildings Part 4 Protection for Safety Chapter 46 Isolation and Switching REPO Connections Wire Function Terminal Wire Size Rating Suggested Wire Size REPO Ll T 4 0 32 mm 12 22 AWG 0 82 mm 18 AWG NOTE The pins must be open to k
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