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Canon BJC-2100 Series User's Manual

1. displays Settings Paper Size Letter 8 5in x 11 0 in Scanning Mode DTP Color Image Type Color Resolution 180dpi Threshold O Prescan Black amp White X Color Matching Edge Emphasis White Level 2 Make the necessary settings for the image to be scanned e Click on Paper Size to select a size that approximates the image to be scanned e Click on Scanning Mode to select the item that best approximates the image to be scanned Changing the Scanning Mode Using the Scanner With Macintosh 307 Scanning an Image e Place a check mark in the Prescan check box Prescan performs a quick scan so you can check the image You can disable this function 3 Click the OK button and then close the Settings dialog box 4 Place the object to be scanned in the printer and then click the Prescan button You see the image displayed in the Preview Area m IS Scan BJC 2100 5 f you only want to scan part of the object drag the mouse within the Preview Area to select the part to be scanned The Selection Box indicates the area that will be scanned Using the Scanner With Macintosh 308 Note gt Scanning an Image e To create a Selection Box position the cursor over one corner of the area to be selected press and hold down the mouse button and then drag the mouse diagonally to the opposite corner
2. Troubleshooting 223 Other Problems CHECK 4 IS THERE A PROBLEM WITH THE INSTALL ME First CD ROM The Install Me First CD ROM may be damaged On the Windows desktop double click the My Computer icon then double click the CD ROM icon If Windows cannot read the CD ROM call the Canon Customer Care Center Before You Call for Help Getting Help From Canon Troubleshooting 224 Other Problems E BJ Status Monitor Does Not Open CHECK 1 DO YOUR COMPUTER AND PRINTER CABLE SUPPORT BI DIRECTIONAL COMMUNICATION Check the hardware specifications for your computer and printer cable Operation of the BJ Status Monitor depends on bi directional data transfer between the computer and printer The computer and printer cable must both be capable of sustaining bi directional data transfer Note If you are unsure as to whether your computer or printer cable supports bi directional communication contact your hardware manufacturer CHECK 2 IS THE BI DIRECTIONAL OPTION SELECTED IN THE PRINTER DRIVER Check the bi directional option 1 Open the Printer Properties dialog box from the Start menu 2 Click the Details tab and click the Spool Settings button 3 Inthe Spool Settings dialog box click the button for Enable bi directional support for this printer Opening the Printer Properties Dialog Box Troubleshooting 225 Other Problems E Cannot Execute Background Printing The BJ Backgrounder is not displayed during a prin
3. Using IS Scan Specify the basic settings e Click the down arrow on the right of the Paper Size box and select the most appropriate paper size for the image you wish to scan e Select the most appropriate scanning mode for the image you wish to scan in the Scanning Mode box Changing the Scanning Mode Load the image you wish to scan in the auto sheet feeder of the printer and click the Prescan button It s a good idea to use prescanning to determine whether or not an image can be scanned properly or to test the effects of image adjustments If the image is slanted or a portion of the image is cut off in the preview area click the Clear button Load the image correctly and click the Prescan button again To scan only a portion of the image you can drag the mouse to specify the portion The specified portion is called a Selection Box and only the area in the Selection Box will be scanned To specify the Selection Box e Point to a corner of the rectangular area of the image that you want to select e Drag the mouse to the opposite corner of the rectangle Using the Scanner With Windows 270 Note gt Using IS Scan e Release the mouse button The Selection Box appears on the image IS Scan ioj x Settings View Option Help Settings File Paper Size Letter 8 50 x11 00 in x r Scanning Mode DTPIColon S pireew E5 ocr Alt Image Size at x 402 inches z 1992 KB Default ma
4. Changing the Print Dialog Box Settings e Select the Banner Printing option in the printer driver For Windows the Banner Printing option is on the Page Layout tab For Macintosh the Banner Printing option is in the Page Setup dialog box Use your online help for details Paper Handling 51 Printing on Special Media Types E Glossy Photo Cards This specialized paper has the same qualities as Glossy Photo Paper By setting the print area to extend beyond the perforations you can use this media type to print cards without white margins This is useful when you want to print a color photo card that covers the entire print area e Before creating data to be printed set the size in the application program to Photo card e Do not tear away the perforations before printing e Load with the printing side the glossier side facing up e Load one sheet at a time e Set the Media Type setting in the printer driver to Glossy Photo Cards Selecting the BJ Cartridge and Media Type Changing the Print Dialog Box Settings e After printing remove each sheet from the tray as it is ejected e Remove the borders along the perforations See the Glossy Photo Card instructions for details e Allow about two minutes for the ink to dry Paper Handling 52 Printing on Special Media Types E Glossy Photo Paper Glossy Photo Paper is thicker than High Resolution Paper and has a glossy surface that provides print quality clos
5. Note gt Windows Macintosh Approx 38 MB to install on Windows 2000 Windows 98 or Windows 95 e Approx 30 MB on Mac OS e Approx 29 MB on Windows NT 4 0 including temporary files e BJ Status Monitor cannot be used when printer is used in network operating environment e When connecting printer and computer through USB interface use the system under the following operating environment Computer with Microsoft Windows 2000 or Windows 98 which is preinstalled by a computer manufacturer on purchase USB port operation also needs to be assured by the manufacturer Macintosh computers with USB and Mac OS 8 1 or later which is preinstalled by a computer manufacturer on purchase When using an iMac running under Mac OS 8 1 the system must be upgraded using iMac Firmware 1 0 which can be downloaded from the home page of Apple Computer Inc Specifications subject to change without prior notice Specifications 240 Printing Area To ensure the best print quality the printer allows a margin along each edge of media Printing area dark blue Canon recommends that you print within this area E Printable area light blue The area where it is possible to print However printing in this area can adversely affect the print quality or the paper feed precision 1 E Letter Legal A5 B5 A4 Glossy Photo Cards ap US Com 10 Envelope ay European DL Envelope Banner Paper Specificati
6. Regular size Custom size Weight Canon Speciality Papers Artist Canvas Back Print Film Banner Paper Brilliant White Paper Bubble Jet Paper Glossy Photo Cards Glossy Photo Paper Greeting Cards High Gloss Film Printing Specifications Letter Legal A4 A5 B5 US Com 10 European DL Width 3 94 to 9 5 in 100 0 to 241 3 mm Height 3 94 to 23 0 in 100 0 to 584 2 mm 17 to 28 Ib 64 to 105 g m High Resolution Paper Magnet Sheet Transparencies T Shirt Transfers Specifications 238 Printing Specifications E Graphic Image Printing Data format Canon extended mode Raster image format Resolution Canon extended mode 180 360 720 dpi HM Compatible BJ Cartridges BC 20 Black BJ Cartridge Nozzles 128 Ink colors Black only Capacity Approx 900 text pages at 5 coverage BC 21e Color BJ Cartridge Nozzles 24 per color 64 for black Ink tanks BCI 21 Color Cyan Yellow Magenta BCI 21 Black Black Capacity Approx 130 sheets per cartridge at 7 5 coverage BC 22e Photo BJ Cartridge Nozzles 24 per color 64 for black Ink colors Black Cyan Magenta Yellow Capacity Approx 65 sheets per cartridge at 7 5 coverage Specifications 239 Printing Specifications E Printer Driver Operating Environment e IBM PC AT compatible computer running on Windows 2000 Windows 98 Windows 95 Windows NT 4 0 or Macintosh computers with USB interface running on Mac OS 8 1 or later E Hard Disk Space
7. Suspends the printing of specified documents only ey Restarts the printing of the documents suspended with 3 Stops printing of the specified By document Shows information on the document currently being printed The icon on the left gradually fills with black as printing proceeds Lists the names of the queued documents BJ PrintMonitor Document Name f Document Name Pages Copies Receive Time s Copies Receive Time Documents Queued 1 Using the Macintosh Printer Driver 122 Using Background Printing The BJ PrintMonitor makes it possible to perform the following tasks e You can change the order of the documents in the print queue Position the cursor over the name of the document whose position you want to change and drag it to the desired position in the queue while holding down the mouse button When you release the button the document moves to the selected position You can temporarily suspend the printing of one document so that another document in the print queue can be printed out e You can stop printing Click the document name you want to stop printing and then click the icon The selected document is deleted from the list e You can suspend or restart printing Click the name of the document you want to suspend printing and then click the icon To restart printing click the icon Using the Macintosh Printer Driver 123 Using the Printer With a Network
8. Using the Scanner With Macintosh 324 Applying Special Effects to an Image Special effects such as edge emphasis line emphasis pixelization posterization and low relief can be applied to a scanned image creating an image with a feeling different from that of the original 1 Click the Menu button in the main dialog box select Enhance and then select the desired function from the submenu Edges Emphasizes the edges of a photograph or line drawing Lines Emphasizes only lines in a specific direction Pixelize Applies a mosaic effect to an image Posterize Reduces the number of colors and simplifies the image Low Relief Creates a low relief version of the image When you select one of these functions the corresponding dialog box displays Using the Scanner With Macintosh 325 Applying Special Effects to an Image Select a desired function from the list The following is an example of the screen displayed when you select Edges The operation is the same when any other function is selected You can check the approximate result of the selection in the Preview Area For details of each function refer to the explanation displayed when you click the Help button IS Scan BJC 2100 so 0 Bon D e Menu Halt Image Type Color Resolution 180dpi Size 240K Color Matching ON 0 lt axa Using the Scanner With Macintosh 3
9. Color Bubble Jet Printer BJC 2100 Series Contents eee Introduction Welcome Printer Documentation How to Use This Manual Copyright Disclaimer Trademarks FCC Regulations Canadian Radio Interference Regulations Safety Precautions Basic Printing Procedures Examining the Printer Printing Your Document Loading Plain Paper Paper Handling Paper and Other Print Media Notes on Handling Print Media Setting the Paper Thickness Lever Printing on Special Media Types Printing Photographs Using BJ Cartridges Types of BJ Cartridges BJ Cartridge Guidelines Replacing Ink Tanks BJC Replacing the BJ Cartridge Contents 2 Using the Windows Printer Driver Printer Driver Basics Opening the Printer Properties Dialog Box Selecting the Print Mode Setting the Page Size Confirming the Paper Feed Using Online Help Closing the Printer Properties Dialog Box Using the Macintosh Printer Driver Printer Driver Basics Selecting a Printer Driver Changing the Page Setup Dialog Box Settings Changing the Print Dialog Box Settings Using Balloon Help Using Background Printing Using the Printer With a Network Maintaining the Printer Cleaning the Printer Printing a Nozzle Check Pattern Cleaning the Print Head Cleaning the Paper Feed Rollers Transporting the Printer Contents Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid job Paper Jams or Does Not Feed An Error Message Appears Other Problems Before
10. Applying Special Effects to an Image Other IS Scan Functions Using the Copy Utility BJC Using the Scanner With Macintosh 302 Scanning Images With Application Software This section explains how to start IS Scan from a TWAIN image editing application software so that you can scan images E Selecting a TWAIN compatible Device Before you scan images with application software you must first select a TWAIN compatible device using the BUC 2100 driver The basic procedure is described below steps may vary based on your application software 1 Start the application software and then select New from the File menu Then open the menu you use to scan images Install the scanner cartridge in the printer 2 To open the dialog box for selecting a TWAIN compatible input device you normally select Import and then select TWAIN Select from the File menu The Select a source dialog box is displayed Select a source ox H Ceme Using the Scanner With Macintosh 303 Scanning Images With Application Software Click the IS Scan BJC 2100 DS icon and then click the OK button BJC 2100 is now selected as the input device Once you have performed these steps the setting remains in effect until you change to another input device Using the Scanner With Macintosh 304 Using the Main IS Scan Dialog Box Oo IS Scan BJC 2100 s s0 11 00 Mincres ED Image Control Panel Menu Button Sc
11. Check the contents of Notmal size Printing the Quality tab Special Effects tab and Color tab The settings can also be changed from these tabs s total Stamp None Background None C Paper Thickness Lever Left Advanced About Defaults Using the Windows Printer Driver 100 Using Online Help E Finding Information on an Operation Procedure Click the Help button on the lower right corner of the Printer Properties dialog box 2 When the contents of the Canon Bu Printer Driver Help are displayed select the desired item to learn more about the item Canon BJC 2100 Properties 21x Help Topics Canon BJ Printer Driver 2x Main Page Layout Stamp Background Maintenance Contents Index Find Choose Print Mode 7 Click a topic and then click Display Or click another tab such as Index f 2 d QA About this Help Standard Hades Draft Photo SuperPhoto 2 How to Use Help ki 2 About Trademarks and Abbreviations BJ Cartridge Color z I Grayscale Print QQ BJ Printer Driver 2 Whats A Printer Driver 2 BJ Printer Driver Features Basic Printing Settings 2 Opening the Setup Screen Media Type Plain Paper X j Page Size Letter Orientation Portrait Printing Type Nomabaize Printing 2 Specifying Basic Printing Settings gt Color Alignment Settings A Direction Portrait Additional Features Feed Auto Feeder Stamp Nene e Printer Maintena
12. The following sections describe how to start print head cleaning from the printer driver For Windows users For Macintosh users Maintaining the Printer 141 Cleaning the Print Head For Windows users 1 Open the Printer Properties dialog box then click the Maintenance tab 2 Select the print head cleaning icon in the Print Head Cleaning box Canon BJC 2100 Properties 21x JT ____ 9 we TP 3 When a confirmation message appears click the OK button Canon BJC 2100 Cleaning begins this takes approximately 30 seconds Maintaining the Printer 142 Cleaning the Print Head For Macintosh users Select Page Setup from the File menu then click the Utilities button Canon BJC 2100 Version 3 4 O Banner Printing Scale E Custom Orientation Gi O Save Settings Height 11 00inch Width 8 SOinch 2 Select Print Head Cleaning Canon BJC 2100 Printer Utility g Print Head Cleaning Starts print head cleaning Maintaining the Printer 143 Cleaning the Print Head 3 Click the OK button A Clean the print head C The Cleaning begins Completion takes approximately 30 seconds Maintaining the Printer 144 Cleaning the Paper Feed Rollers If you frequently print on specially coated paper like High Resolution Paper paper dust will accumulate inside the printer and may adversely affect paper feed To prevent this clean the feed rollers using the cleaning s
13. compliant application program IS Scan launches from within the application program e If you use IS Scan Plus select Programs from the Start menu first Point to IS Scan Plus and then select IS Scan Plus For Macintosh Users e f you use a TWAIN compliant graphics application program launch the TWAIN compliant application program first IS Scan launches from within the application program e If you use IS Scan as a stand alone application program double click IS Scan BJC 2100 in the folder you specified during the installation procedure Using the Scanner 260 Basic Scanning Procedure The first time you use the scanner you need to perform the White Level Calibration Using the White Calibration Sheet Insert the image you wish to scan into the scanning holder then load the scanning holder into the auto sheet feeder Loading an Image Scan the image Scanning an Image Scanning an Image Save the scanned image Now you can install the BJ cartridge and print the scanned image Using the Scanner 261 Using the White Calibration Sheet The white calibration sheet provided with the scanner cartridge is used for maintaining the correct color balance of scanned images White level calibration is required when the scanner cartridge is used for the first time and when the white level calibration data needs to be updated When white level calibration is needed you will see this screen when you click the Pres
14. 1 On the Windows desktop double click the My Computer icon 2 Right click the icon of the hard disk and select Properties from the pop up menu 3 Onthe General tab check the hard disk capacity and the amount of free space Troubleshooting 230 Before You Call for Help 1 2 3 On the desktop click the icon of the hard disk Select Get Info from the File menu Select General Information e Checking the version number of the printer driver 1 2 On the Windows desktop click the Start button select Settings and click Printers Right click the BUC 2100 icon and select Properties from the pop up menu Click the Main tab and click the About button The printer driver version is displayed Macintosh 1 AON Double click the Extensions Folder in the System Folder and then select the BJC 2100 icon Select Get Info from the File menu Select General Information Check Version Troubleshooting 231 Getting Help From Canon Canon Computer Systems Inc offers a full range of customer technical support options Note gt For e mail technical support the latest driver downloads and answers to frequently asked questions www ccsi canon com 24 hour 7 day a week automated support for troubleshooting issues on most current products 1 800 423 2366 24 hour Fax On Demand System for product specifications and technical information 1 800 526 4345 Free technical support Monday Saturday for products sti
15. 297 mm 8 50 x 11 29 Inches B5 182 x 257 mm 6 89 x 9 72 Inches Letter 8 5 x 11 in 8 19 x 10 60 Inches Legal 8 5 x 14 0 in 8 19 x 13 09 Inches Note gt e The scanning area varies according to conditions such as the scanning resolution and display resolution e If you wish to scan images larger than the size of the scanning holder provided with the IS 22 Color Image Scanner Cartridge the SH 101 A4 LTR scanning holder is available for purchase Visit the Canon Web site to find out about accessories and supplies www ccsi canon com e The maximum thickness of the image must be within 0 45 mm including the scanning holder The scanning holder is 0 2 mm thick so the image you wish to scan must be less than 0 25 mm thick e To prevent possible damage to the printer or scanner cartridge do not scan an image with paper clips or staples Using the Scanner 265 Loading an Image 1 Slide the paper guide to the left edge of the auto sheet feeder Place the image in the scanning holder e To prevent paper jams always insert the image you wish to scan into the scanning holder e Do not leave the scanning holder in locations that are exposed to direct sunlight or that are subject to high temperatures or humidity e When you load the scanning holder on the printer be sure to set the paper thickness lever to the right envelope position Scanning with the lever set incorrectly will
16. 3 A Q N x DID YOU LAUNCH IS SCAN OR IS SCAN PLUS IMMEDIATELY AFTER IT WAS CLOSED Do not attempt to launch IS Scan or IS Scan Plus again immediately after it is closed Wait for a few seconds and then launch again IS THE PRINTER PLUGGED IN AND READY Check that the printer is plugged in and ready ARE YOU USING THE USB INTERFACE RUNNING UNDER 5 WINDOWS 98 When using the USB interface running under Windows 98 a communication error may occur if the Hardware acceleration setting is Full To solve the problem follow these steps Double click the System icon in the Control Panel for Windows When the System Properties window is displayed click the Performance tab Click the Graphics button If Hardware acceleration is set to Full in the Advanced Graphics Settings dialog box set to None Scanner Problems 353 Other Scanner Problems E Error Message Appears CHECK REFER TO THE ONLINE HELP From the main IS Scan screen select Contents from the Help menu or press F1 Open the online Help Scanner Problems 354
17. 819 x 110 60 Inches faal Using the Scanner With Windows 288 Using Copy Specify any required settings Select Color or Monochrome in the Document Type box Select Fine or Fast in the Copy Mode box Select the paper size in the Paper Size box The Copies option is disabled Click the Print Setting button This displays the Print Setup dialog box Make sure Canon BJC 2100 is displayed as the default printer Click the Properties button if necessary to display the Printer Properties dialog box and specify any printer settings a Opening the Printer Properties Dialog Box Canon BJC 2100 Properties 2 x Main Page Layout Stamp Backaground Maintenance Choose Print Mode pS ard Draft Photo SuperPhoto i z BJ Cartridge Color z I Grayscale Print Media Type Plain Paper y aaa Page Size Letter Orientation Portrait Printing Type Normal size Printing A Direction Portrait Feed Auto Feeder Stamp Nore Background None C Paper Thickness Lever Left Advanced About Defaults Cancel Apply Help Using the Scanner With Windows 289 Note gt Using Copy When you click the Copy button a message box appears Click the OK button in the message box to confirm that the scanner cartridge is installed Copying begins Another dialog box appears to remind you to remove the scanner cartridge and install the BJ cartridge according to your print job Also make sure pape
18. BJ Backgrounder Pages 2 4 Copies 1 EE Canon BJ Backgroun E CJRSTR Micros Canon BJ Printer Stat BJ Background Monitor BJ Printer Status Monitor BJ Backgrounder The BJ Backgrounder is displayed in the lower right corner of the screen You can cancel or pause the print job BJ Background Monitor The BJ Background Monitor is launched automatically and is minimized on the Windows Taskbar You can cancel the print job change the order of the documents you print or even switch the priority of background printing over the processing of another application program BJ Printer Status Monitor The BJ Printer Status Monitor checks the status of the printer If an error occurs the BJ Printer Status Monitor displays the cause of the error and a solution The BJ Printer Status Monitor also detects the remaining ink in the BJ cartridge and displays a warning message when the ink is low Basic Printing Procedures 30 Printing Your Document For Macintosh users Select the command used for printing to open the dialog box Normally select Print or Page Setup from the File menu Print 38P Print One Copy Quit Q 2 Specify the necessary print settings in the printer driver Canon BJC 2100 Version 3 4 copies 1 Pages All Q From _ t0 BJ Cartri dge Print Mode m E Details Media Type Plain Paper E Sa Print Quality Mormal Fast Paper F
19. FILM OR T SHIRT TRANSFER SELECTED FOR MEDIA TYPE Open the printer driver dialog box and check the Media Type setting If the setting is not correct click the down arrow and select the correct media from the pull down list The Media Type setting must match the media loaded in the printer for the print job Selecting the Print Mode Changing the Print Dialog Box Settings Troubleshooting 167 Printout Is Unsatisfactory E Enlarged Reduced Printing Not Correct A print job set up for Scaled Printing in the printer driver is not executing correctly CHECK 1 DOES THE SIZE OF THE PAPER IN THE PRINTER MATCH THE PAGE SIZE SETTING IN THE PRINTER DRIVER If you are using Scaled Printing to enlarge or reduce the print job so it fits on the paper in the printer first set the Page Size in the Page Layout tab to the size specified in the application program Next set the Printer Page Size to the size of the paper in the printer CHECK 2 ARE YOU USING THE CORRECT PAPER SIZE FOR SCALED PRINTING To set the scale for the enlargement or reduction load paper that matches the printer page size setting Refer to the printer driver online help for more details Troubleshooting 168 Printout Is Unsatisfactory E Single Page Prints Over Two or More Pages CHECK 1 CHECK 2 Note gt DOES THE PAGE SIZE SETTING IN THE APPLICATION Wi PROGRAM AND PRINTER DRIVER MATCH Set the same Page Size setting for the application program and
20. Macintosh Printer Driver 130 Using the Printer With a Network Functions of the BJ StatusMonitor The progress of print jobs being performed by the print server can be confirmed using the BJ StatusMonitor A list of documents that are currently being printed as well as those in the print queue is displayed The information related to the jobs in the print queue includes the document name number of pages number of copies and the time at which the print job was accepted The total number of documents in the print queue is displayed in the bottom row o BJ Print Server HE Functions of the buttons Suspends the printing of specified documents only Restarts printing of the documents suspended with Stops printing of the specified document Displays information related to the document currently being printed The icon on the left gradually fills with black as printing progresses Lists the names of the queued documents Using the Macintosh Printer Driver 131 Using the Printer With a Network The following operations can be performed with the BJ StatusMonitor Note however that the owner of the client machine and the owner of the document must be the same If you double click a document name you can determine the owner of the print job e Stop printing Click the name of the document for which you want to stop printing and then click the icon The selected document i
21. Print Quality Super Fine Paper Feed i Halftoning Scatter Auto Feeder 2 Color Correction BJ Standard O Print Grayscale e When a document created in color is to be printed out in monochrome place a check mark in the Print Grayscale checkbox e Paper Feed includes only Auto Feeder as a selection item Using the Macintosh Printer Driver 113 4 5 Changing the Print Dialog Box Settings Select the Print Mode icon Select the icon that is closest to your document type and intended results The Current Settings shows the name of the selected icon along with information on the Halftoning and Color Correction for the selected Print Mode Print Mode pean tao eana aeee i ftoning Scatter i celor Correction BJ Standard Apply ale Print Mode Icons Text Prints documents made up primarily of text at normal quality Graphic Intended for printing graphs and other computer graphics with clear color boundaries Photo Intended for printing photographs and other graphics that use gradations of color and Tone Manual Allows you to customize the print mode settings bo Ha E Click the Print button to close the Print dialog box and start the print job Using the Macintosh Printer Driver 114 Changing the Print Dialog Box Settings E Displaying a Print Preview of the Document To view a preview of the document as it will appear when printed click the Options button and change the output
22. Printer problem If the printer does not operate and you cannot resolve the problem make a note of the nature of the fault and your observations then contact the Canon Customer Care Center Getting Help From Canon e Hardware problem other than the printer If the printer is operating normally and the settings in the application program are also correct there may be a problem with a printer cable or in the computer system for example memory hard disk interface Contact your computer manufacturer e Application program problem Problems that arise only when you use a particular application program are probably caused by the application program For details consult your software company The problem may also be solved by installing the latest version of the printer driver Troubleshooting 229 Before You Call for Help E Checking the Printing Environment Check the information on the operating environment such as the name and version number of your operating system the amount of memory installed hard disk capacity and amount of free space on hard disk and the printer driver version number e Checking the Windows version and memory capacity 1 Right click the My Computer icon and select Properties from the pop up menu 2 On the General tab note the system name version number and memory capacity Macintosh Select About This Computer from the Apple menu e Checking the amount of free space on the hard disk
23. To delete the WPS driver select Programs and then Windows Printing System from the Windows Start menu and click Uninstall Troubleshooting 183 Printout Is Unsatisfactory E Characters and Figures Notched Gradation Streaked or Unnatural Characters and figures print with unnatural notches Gradation appears streaked CHECK ARE YOU USING AN APPLICATION PROGRAM THAT ONLY SUPPORTS POSTSCRIPT The BJC 2100 is a QuickDraw printer and is not a PostScript printer Therefore if you use an application program that only supports PostScript the lines of characters and figures may print with unnatural notches Always use an application program that supports QuickDraw Some PostScript application programs have a setting that allows you to use ATM fonts or TrueType fonts When you specify the ATM fonts or TrueType fonts in an application program characters figures and gradation can be reproduced properly Troubleshooting 184 Printout Is Unsatisfactory E Color Document Not Satisfactory CHECK 1 ARE THE COLOR ADJUSTMENT SETTINGS CORRECT In the printer driver you can adjust the color tones of the image by changing the density of each color cyan magenta yellow and black For example you can lower the magenta setting when the reds are too dark or raise the cyan setting when the blues are too light 1 Open the Printer Properties dialog box and click the Advanced button in the Main tab 2 Click the Color tab 3J Move the sli
24. Type is set for Monochrome Color Matching In some cases the colors displayed on your monitor may not match the colors you see in your printout Color Matching attempts to match the colors of the scanned image with the selection in the Monitor Type box in order to attain a better match between the colors you see on the monitor and the colors you see in your printout This option is available only when the Image Type is set for Color Monitor Type Displays the name of the monitor profile currently in use To select another monitor type setting click the down arrow and select a name from the drop down list This list includes the names of ICC profile formats standard profiles for monitors installed in the system A monitor profile can be selected only when Color Matching is selected Prescan Selects the type of image for prescanning Select Monochrome Grayscale the default or Color Using the Scanner With Windows 278 A Using the Customized Scanning Mode Click the OK button to return to the main dialog box Make sure that the image you wish to scan is inserted into the scanning holder properly and is loaded in the auto sheet feeder of the printer then click the Scan or Prescan button Using the Scanner With Windows 279 Saving the Settings You can save the settings in the main IS Scan dialog box to a file The next time you scan you only need to open the file in which the desired settings are stored and start scanni
25. You Call for Help Getting Help From Canon Specifications Printing Specifications Printing Area Using the Optional IS 22 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems Contents Introduction Welcome Printer Documentation How to Use This Manual Copyright Disclaimer Trademarks FCC Regulations Canadian Radio Interference Regulations Safety Precautions BJC Introduction Welcome Thank you for purchasing the BUC 2100 Series Color Bubble Jet Printer Printer Documentation The documentation for your printer consists of these items E Quick Start Guide Shows you how to set up the printer and prepare it for operation according to your computer system You may also need your computer manual for reference during setup E User s Manual this manual Shows you everything you need to know about using the printer efficiently and safely A detailed troubleshooting section provides step by step guidance for identifying and solving printing problems This User s Manual provides complete explanations of the features and functions of the printer To maximize the life of your printer it s a good idea to familiarize yourself fully with all of its functions Introduction 6 Printer Documentation E Conventions This User s Manual uses the following symbols to indicate important information Always observe the instructions
26. You can use IS Scan as a stand alone program to scan and edit images E Starting IS Scan 1 Turn on the printer and install the scanner cartridge 2 Double click the IS Scan BUC 2100 folder 3 Double click the IS Scan BJC 2100 icon O Is Scan Bic 2100 Folder H B Using the Scanner With Macintosh 311 IS Scan starts and the main dialog box displays IS Scan BJC 2100 e G Halt Image Type Color Resolution 180dpi Size 1986K Color Matching ON fs s0 pat co Inches Scanning Images With IS Scan The contents of the main dialog box and the method you use to scan images are basically the same as when using TWAIN application software Using the Scanner With Macintosh 312 Scanning Images With IS Scan E Saving Scanned Images 7 Click the Save button o IS Scan BJC 2100 B Canon O D xX E T j Inches a 4 Clear x Image Type Color Resolution Size 240K Color Matching ON Using the Scanner With Macintosh 313 Scanning Images With IS Scan 2 Make the necessary settings S Scan BJC 2100 Folder Macintosh e Select the location to which you want to save your image e Enter a name for the image data in Name e Click the up or down arrow in Format to select PICT or TIFF 3 Click the Save button The image data is saved into a file Using the Scanner With M
27. a Scanned Image If you are using Capture Photo the Photo Print Options dialog box appears Photo Print Options Click Print Setting to change the printer settings or click Print to print the image Opening the Printer Properties Dialog Box Using the Scanner With Windows 299 Saving a Scanned Image IS Scan Plus allows you to save a scanned image to a file under a new name You can use the saved image for pasting into another document or for attaching to your e mail or a home page on the Internet You can save the image displayed in the Preview Area 1 Click the Save button This displays the Save As dialog box Save As Save in IS My Documents x El al El BrE File name photo_01 Save as type EMP Files bmp Cancel 2 Select the folder in which you wish to save the image Go Enter a File name Using the Scanner With Windows 300 Saving a Scanned Image 4 Click the down arrow for Save as type and select a format for the file You can select one of the following file formats e Bitmap BMP e JPEG JPG e TIFF TIF 5 Click the Save button Using the Scanner With Windows 301 Using the Scanner With Macintosh o Scanning Images With Application Software Using the Main IS Scan Dialog Box Scanning an Image Scanning Images With IS Scan Changing the Scanning Mode Customizing the Scanning Settings Copying a Scanned Image to the Clipboard Adjusting an Image Modifying An Image
28. and enabled A WON Click Diffusion and click the OK button 1 When using Manual for printing click the Details button in the Print dialog box 2 Inthe Quality panel set Halftoning to Scatter Troubleshooting 181 Printout Is Unsatisfactory E Last Part of Print Job Not Printing The last part of each page in the document is not printed CHECK 1 Note gt CHECK 2 ARE YOU USING THE PAPER SIZE SPECIFIED IN THE PAGE SIZE SETTING If the size of the paper loaded in the printer does not match the page size setting in the printer driver part of each page may not print Open the printer driver dialog box and adjust the setting Setting the Page Size Changing the Page Setup Dialog Box Settings Set the same page size setting for the application program and the printer driver ARE THE COMPUTER AND PRINTER SECURELY CONNECTED Check the connection of the printer cable at the computer and printer A loose connection can cause losing part of a print job Troubleshooting 182 Printout Is Unsatisfactory CHECK 3 Is A WPS DRIVER INSTALLED You may not be able to print correctly with a WPS Windows Printing System driver installed in your system Confirm whether or not a WPS driver is installed in your system Change the WPS driver port setting to FILE or delete the WPS driver 1 Open the WPS Driver Properties window 2 in the Details tab select FILE in the Print to the following port setting 3
29. cool Troubleshooting 196 Printer Does Not Start or Stops Mid job E Cartridge Holder Does Not Return to Home Position When you replace a BJ cartridge or ink tank the cartridge holder does not return to the home position after you close the front cover Note gt CHECK The cartridge holder normally stays at the right except during printing or when you open the front cover Is THE BJ CARTRIDGE CORRECTLY INSTALLED The cartridge holder will not return to the home position if the BJ cartridge is not correctly installed Disconnect the power cord Then reconnect the power cord and reinstall the BJ cartridge If the reinstalled cartridge holder still does not return to the starting position install another BJ cartridge Replacing the BJ Cartridge If the problem still persists there may be a fault in the printer Contact the Canon Customer Care Center Getting Help From Canon Troubleshooting 197 Printer Does Not Start or Stops Mid job E Checking the Printer and Computer Connection If you have problems with the printer the cause may be in the hardware you are using to connect the printer and computer e If you are using a switching device USB hub or external buffer disconnect the device and connect the printer directly to the computer again If you can print normally with the direct connection contact the manufacturer of the device e The printer cable may be faulty or you may be using the wrong type of ca
30. data needs to be updated E Scanning Holder You can use this holder to hold a photo or other small image you wish to scan The holder is two layers one being a clear plastic cover to protect photographs E Scanner Cartridge Container Use this plastic container to store the IS 22 Color Image Scanner Cartridge Using the Scanner 253 Installing the IS Scan Software Before installing the IS Scan software you must install the BUC 2100 Printer Driver 1 Make sure the Install Me First CD ROM is inserted in your CD ROM drive LG 2 Double click the BUC 2100 icon on your desktop imal You ll see this screen STALLATION AND ALLATIO PRODUCT M ANUALS SUPPLIES AND A Using the Scanner 254 Installing the IS Scan Software 3 Click the Manuals Supplies and Help button You ll see this screen Canon patie BJC 2100 CANON l BJC 2100 ER S MANUAL Using the Scanner 255 Installing the IS Scan Software 4 Click Canon Accessories and Paper You ll see this screen 5 Glick the Install IS 22 Driver button 6 Follow the instructions on the screen Using the Scanner 256 Installing the Scanner Cartridge Optical components Electrical contacts Do not touch these areas ACaution The scanner cartridge is composed of precision components To avoid poor scanning results do not touch the optical components or electrical contacts e To avoid damaging the scanning head of th
31. gt Always hold the BJ cartridge by its sides Never touch the silver plate print head or the sharp edges around the print head Using BJ Cartridges 81 Replacing the BJ Cartridge 4 Take the new BJ cartridge out of its package Remove the orange protective cap and tape Protective Cap Protective Tape 5 Set the BU cartridge into the cartridge holder Then lower the cartridge lock lever until it locks into place Using BJ Cartridges 82 Replacing the BJ Cartridge 6 Set the paper thickness lever for the type of media that you are going to load e Setting the Paper Thickness Lever Z Close the front cover Note gt e The cartridge holder moves to the home position on the right side of the printer e The printer automatically cleans the print head unit Using BJ Cartridges 83 Using the Windows Printer Driver nn Printer Driver Basics Opening the Printer Properties Dialog Box Selecting the Print Mode Setting the Page Size Confirming the Paper Feed Using Online Help Closing the Printer Properties Dialog Box BJC Using the Windows Printer Driver 84 Printer Driver Basics The printer driver controls communication between the printer and your computer To use the printer with your computer you must install the printer driver For instructions on installing the printer driver refer to the Quick Start Guide You ll also want to use the online Help to learn more about the functio
32. i Prescan 360 dpi 5 Color e To move the Selection Box place the mouse pointer within the Selection Box and drag the mouse to the desired position e To resize the Selection Box point to a corner of the Selection Box and then drag the mouse e You can confirm the dimensions of the Selection Box in the Image Size box e The minimum size of the Selection Box is 1 x 1 25 4 mm x 25 4 mm Using the Scanner With Windows 271 Using IS Scan Load the image you wish to scan in the auto sheet feeder again Click the Scan button Remember if you specified a Selection Box in step 5 only that portion of the image is scanned IS Scan 15 x Settings View Option Help Settings Fle Raper Size Letter 8 50 x11 00in z Scanning Mode mB DTP Color BB TRIER ImageSize E a z 4 02 Inches z TATARE u d Default IN ee Z 8 After scanning is complete click the Transfer button to transfer the image data to the TWAIN compatible graphics application program Adjust edit or enhance the image in the application program as needed Using the Scanner With Windows 272 Using IS Scan Note gt e Some TWAIN compliant graphics application programs do not display the main IS Scan dialog box but instead display a different screen characteristic of the application program If you are using this type of application program read the d
33. minutes are required for drying Discard the sheet of plain paper Return unused Magnet Sheets to the original package Store the sheets in a flat dry cool location away from direct sunlight high temperature and high humidity Do not use the BC 22e Photo BJ Cartridge with Magnet Sheets Paper Handling 59 Printing on Special Media Types E Transparencies This is special film for use in overhead projectors Do not use transparencies for other types of printers or for photocopiers because they will cause paper jams e Do not use the BC 22e Photo BJ Cartridge when printing transparencies e Do not leave transparencies exposed to high humidity Use them as soon as possible after removing them from the package e Hold the film by its edge the film will curl slightly to one side This side is the printing surface Printing Surface Curled Side Paper Handling 60 Printing on Special Media Types e Load transparencies with the printing side facing up Print Side e You can load up to 20 sheets at one time in the sheet feeder e Be sure to set the Media Type to Transparency in the printer driver Selecting the BU Cartridge and Media Type Changing the Print Dialog Box Settings e After printing remove each printed sheet from the output tray as it is ejected e Transparencies require about 15 minutes for the ink to dry Note gt Store printed transparencies with a sheet of uncoated plain paper sandwi
34. mm A5 148 0 x 210 0 mm B5 182 0 x 257 0 mm Glossy Photo Cards 4 65 x 8 43 in 118 0 x 214 0 mm Perforation size 4 02 x 5 98 in 102 0 x 152 0 mm Finished size US Commercial 10 envelope 9 5 x 4 1 in European DL envelope 220 x 110 mm Canon Greeting Card envelope 4x6in Non standard sizes must be within the following limits Minimum 3 94 x 3 94 in 100 0 x 100 0 mm Maximum 9 5 x 23 0 in 241 3 x 584 2 mm Paper weight must be 17 to 28 Ib 64 to 105 g m Paper Handling 43 Setting the Paper Thickness Lever Set the paper thickness lever to match the media type Paper Thickness Lever Paper Handling 44 Setting the Paper Thickness Lever Paper thickness lever Plain paper Left Artist Canvas Right Back Print Film Left Banner Paper Left Brilliant White Paper Left Bubble Jet Paper Left Glossy Photo Cards Left Glossy Photo Paper Left Greeting Cards Right High Gloss Film Left High Resolution Paper Left Magnet Sheets Right Transparencies Left T Shirt Transfer Right Envelopes Right Paper Handling 45 Printing on Special Media Types Artist Canvas Back Print Film Banner Paper Glossy Photo Cards Glossy Photo Paper Greeting Cards High Gloss Film High Resolution Paper Magnet Sheets Transparencies T Shirt Transfer Envelopes Paper Handling 46 Printing on Special Media Types E Artist Canvas e Load the Artist Canvas with the prin
35. not attempt to print on paper or other media thicker than 28 Ib 105 g m IS THE SHEET FEEDER OVERLOADED The number of sheets you can load in the auto sheet feeder depends on the media you are using The media does not feed correctly if you exceed the prescribed number of sheets Notes on Handling Print Media IS THE PAPER FOLDED OR CURLED To avoid misfeeds and paper jams do not load paper in the auto sheet feeder that is folded curled or wrinkled Notes on Handling Print Media Troubleshooting 201 Paper Jams or Does Not Feed CHECK 4 DID YOU REMOVE THE PAPER REST Make sure the paper rest is installed on the printer at all times CHECK 5 ARE YOU PRINTING TRANSPARENCIES OR BACK PRINT FILM If you are printing on transparencies or back print film insert a sheet of plain paper of the same size in the auto sheet feeder behind the transparencies or film Troubleshooting 202 Paper Jams or Does Not Feed E Envelopes Do Not Feed Envelopes do not feed or skew during feeding CHECK 1 ARE THE ENVELOPES CURLED OR BENT Before you load envelopes make sure they are flat Press down firmly around the edges of the stack to flatten the envelopes and expel air from inside the envelopes If the envelopes are still not perfectly flat hold the edges of the stack diagonally and bend them gently to straighten them Make sure that the flaps in the stack are straight and not overlapping If the envelopes still do not fe
36. of the area you want to select Release the mouse button e If you position the cursor over a point within the selected area you can move the area by dragging If you position the cursor over one of the lines indicating the selected area you can change the size of the selected area by dragging that line in or out e The minimum size of the selected area is 1 x 1 25 4 mm by 25 4 mm e The size of the selected range is displayed in the Image Control Panel Place the image to be scanned in the printer and click the Scan button Remember only the range indicated by the Selection Box is scanned Oo IS Scan BJC 2100 B r A Halt Image Type Color Resolution 180dpi Using the Scanner With Macintosh 309 Scanning an Image Ifthe image displayed in the Preview Area is not what you expect click the Clear button and start over If you like the image click the Transfer button The scanned image is transferred to the application software Edit the image data as required prior to printing or saving it Note gt e Some application programs do not display the main IS Scan dialog box but display their own scanning screen In this case refer to the documentation supplied with the scanning software e Do not close an application program that started IS Scan while IS Scan is still running This may cause the system to lock up Using the Scanner With Macintosh 310 Scanning Images With IS Scan
37. original image or enhance the image for artistic effect You can run the IS Scan driver from within a TWAIN compliant graphics application program or you can run the IS Scan Plus utility program directly as a stand alone application program The IS Scan Plus utility program allows you to scan edit enhance and save the image data To use the scanner cartridge you must install the IS Scan software You can run the IS Scan driver from within a TWAIN compliant graphics application or you can run it directly as a stand alone program Note gt TWAIN is an industry interface standard that allows software applications to communicate with digital imaging devices such as scanners Applications that support TWAIN provide a standardized method of acquiring images Using the Scanner 251 Unpacking the Scanner Cartridge Make sure you have the following items E S 22 Color Image Scanner Cartridge Optical components Electrical contacts Do not touch these areas A Caution The scanner cartridge is composed of precision components To avoid poor scanning results do not touch the optical components or electrical contacts Using the Scanner 252 Unpacking the Scanner Cartridge E White Calibration Sheet You use this sheet to maintain the correct color balance of scanned images The first time you install the scanner cartridge you need to run the white level calibration You will also run calibration when the white level calibration
38. print server From a client machine the progress of printing can be confirmed by starting the BJ StatusMonitor on the print server E Selecting the Printer Driver To use the printer with a network the correct printer driver must be installed on each computer First set up the print server Then make the necessary settings for each client machine Setting up the print server Select Chooser from the Apple Menu and make AppleTalk active Using the Macintosh Printer Driver 125 Using the Printer With a Network Select the BUC 2100 icon and select the printer name from Connected to BUC 2100 Server Click the Share button Chooser 8B Connected to BJC 2100 1 iv Backgrounding Gey Gem Q active Inactive 762 AppleTalk Using the Macintosh Printer Driver 126 Note gt Using the Printer With a Network Confirm that BJC 2100 server is selected for Enter New Print Server Name and then click the Send button Canon BJC 2100 Version 3 4 Current Print Servers BJC 2100 Server BJC 2100 1 Enter New Print Server Name BJC 2100 Server Connected to BJC 21001 Confirm that a new print server name has been added to Current Print Servers and then click the Close button Click the closebox to close the Chooser You can enter any desired name in the Enter New Print Server Name box Using the Macintosh Printer Driver 127 Using the Prin
39. the image so that it extends beyond the perforations and then trimming off the unwanted white margins Use this card when you want to print a full 4 x 6 inch photo Glossy Photo Paper This paper is slightly heavier than High Resolution Paper because a gloss coating is applied to the print side of the paper This paper provides near photographic quality images with the glossy feel of a photographic print Greeting Cards Get the most out of your card making software with Canon Greeting Cards These cards give your unique personalized cards the look and feel of professional cards You can create cards invitations announcements and more These cards come in 1 4 fold and 1 2 fold sizes In the printer driver select High Resolution Paper for the Media Type High Gloss Film A film sheet with a higher gloss than Glossy Photo Paper To obtain the highest quality reproduction of photographs use this media with the BC 21e Color BJ Cartridge You cannot print on this media using the BC 22e Photo BJ Cartridge Paper Handling 38 Paper and Other Print Media High Resolution Paper Provides more vivid colors than plain paper Ideal for printing photographs or business documents that include large numbers of color illustrations and graphs For best results use the optional BC 22e Photo BJ Cartridge to produce images comparable to your favorite photographs Magnet Sheets Printable magnets can be cut to any desired shape or size In the p
40. the ones described in this guide Introduction 19 Safety Precautions E Working Around the Printer Do not put your hands or fingers in the printer while it is printing The printer contains moving parts that could cause injury Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the printer Such objects could fall or spill into the printer and cause a fire or electric shock If any foreign object metal or liquid enters the printer unplug the power cord and call the Canon Customer Care Center Continued use of the printer when a foreign object has fallen into the printer could cause fire or electric shock Getting Help From Canon Introduction 20 Safety Precautions E BJ Cartridges and Ink Tanks For safety reasons store BJ cartridges and ink tanks out of the reach of small children If a child inadvertently licks a BJ cartridge or ink tank or ingests any ink consult a physician immediately Do not subject BJ cartridges or ink tanks to shocks or excessive vibration This could cause the ink to leak out and stain your clothing or the surroundings Do not touch the metal contacts on a BJ cartridge after printing The metal parts may be very hot and could cause burns Introduction 21 Basic Printing Procedures CC w tststs S Dee Examining the Printer Printing Your Doc
41. view the size of paper you use in the print settings information box of the Main tab Make sure that Page Size is identical to the setting in the application program before printing Page Size Letter Orientation Portrait Printing Type Normal size Printin es Print Settings Information Box 4 Direction Portrait Feed Auto Feeder 5 3 tamp Background C Paper Thickness Lever Left Advanced About Defaults If this information is not correct click on the Page Layout tab and make the correct selections Using the Windows Printer Driver 95 Setting the Page Size E Changing the Page Size for standard paper sizes Click the Page Layout tab 2 Click the down arrow in the Page Size box then select the appropriate page size from the pull down list Canon BJC 2100 Properties E SSI Letter 8 50 x 11 00 in A4 210 0 x 297 0 mm B5 182 0 x 257 0 mm 50 x 11 00 in Legal 8 50 i 10 Env 9 50 x 4 12 in DL Env 220 0 x 110 0 mm Canon 4 x 6 in Using the Windows Printer Driver 96 Setting the Page Size E Changing the Paper Size for custom paper sizes Click the Page Layout tab 2 Click the down arrow in the Page Size box then select Custom Size from the pull down list Canon BJC 2100 Properties E Letter 8 50 x 11 00 in DL Env 220 0 x 110 0 mm Custom 50 11 00 in The Custom Page Size dialog box is displayed Using the
42. 0 Trademarks Canon BCI BJ and Bubble Jet are trademarks and SelectExchange is a service mark of Canon Inc Print Planet is a service mark of Canon Computer Systems Inc Microsoft and Windows are registered trademarks of Microsoft Corporation in the U S and other countries Mac and the Mac logo are trademarks of Apple Computer Inc registered in the U S and other countries All other product and brand names are trademarks or service marks of their respective owners luni As an Eneray StTaR Partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Eneray Stak COMPLIANT Introduction 11 FCC Regulations Color Bubble Jet Printer Model BUC 2100 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communicatio
43. 152 Printout Is Unsatisfactory E Color Document Printed in Monochrome A document created in color is printed in monochrome CHECK 1 BC 20 BLACK BJ CARTRIDGE INSTALLED Color printing is not possible using the BC 20 Black BJ Cartridge Replace it with a suitable color cartridge such as the BC 21e Color BJ Cartridge or BC 22e Photo BJ Cartridge depending on your application E Replacing the BJ Cartridge CHECK 2 BLACK SELECTED IN THE PRINTER DRIVER Confirm that the BJ cartridge setting in the printer driver dialog box is not Black and that it matches the type of cartridge installed E Types of BJ Cartridges CHECK 3 GRAYSCALE PRINT SELECTED Open the Printer Properties dialog box and disable Grayscale Print in the Main tab Disable Print Grayscale on the left bottom corner of the Print dialog box Windows Troubleshooting 153 CHECK 4 CHECK 5 Note gt Printout Is Unsatisfactory MONOCHROME PRINTING SELECTED IN APPLICATION PROGRAM Some application programs have a setting in the print dialog box that allows you to enable or disable color printing Check that the setting is enabled in the application program For details refer to the documentation of the application program CORRECT PRINTER DRIVER SELECTED If the wrong printer driver one that supports only monochrome printing is selected all the documents are printed in monochrome Start the print job again and check that Canon BJC 2100 is
44. 26 Note gt Applying Special Effects to an Image Once you are satisfied with the adjustment click the OK button To cancel an adjustment you have made click the Menu button and then select Undo Then select either of the following Last Only the function applied immediately before is cancelled If you perform editing two or more times only the function that you selected most recently is cancelled All All the applied functions are cleared and the original image is restored Using the Scanner With Macintosh 327 Other IS Scan Functions White Level Calibration To achieve the correct color balance for an object to be scanned an operation called White Level Calibration is required When an image is scanned for the first time or when the temperature of the scanner cartridge rises to a certain level a message displays prompting you to place the white calibration sheet in the printer Place the white calibration sheet in the printer and then click the OK button The calibration sheet is scanned and the calibration is performed You can also initiate this operation whenever necessary 1 Click the Menu button in the main dialog box and then select Settings 2 Click the White Level button 3 When the message appears place the white calibration sheet in the printer Using the White Calibration Sheet 4 Click the OK button When the white calibration sheet is ejected white leveling is complete Using the Scanne
45. 7 to 28 Ib 64 to 105 g m in the auto sheet feeder a Media Sizes e To avoid misfeeds and paper jams do not load wrinkled folded or curled paper in the auto sheet feeder Notes on Handling Print Media Troubleshooting 208 An Error Message Appears Error Writing to LPT1 or USBPRNnn Application Error General Protection Fault Other Error Messages Troubleshooting 209 An Error Message Appears E Error Writing to LPT1 or USBPRNnn You cannot print when this message appears CHECK 1 IS THE PRINTER PLUGGED IN Confirm that printer s power plug is connected to the printer and plugged into a live power outlet After the printer is plugged in the printer turns on automatically There is no power button on the printer Printer Does Not Operate After It Is Plugged In CHECK 2 ARE THE PRINTER AND COMPUTER CONNECTED PROPERLY Check the connections of the printer cable at the computer and the printer CHECK 3 IS PRINT SPOOLING OPERATING CORRECTLY Cancel spooling and send the print job directly to the printer 1 Open the Printer Properties dialog box from the Start menu 2 Click the Details tab and click the Spool Settings button Click the button for Print directly to the printer Opening the Printer Properties Dialog Box Troubleshooting 210 CHECK 4 An Error Message Appears IS THE PRINTER PORT OPERATING CORRECTLY Check the status of the printer port When you are using the parallel interfa
46. Acrobat Reader UsierMan pdf a Use this button to return to the page Beslan you were viewing D Printing Procedures is eh a R eE SINRA previously This Paper Handling E a Using BJ Cartridges button moves you Using the Windows Printer 3 back from another _ Using the Macintosh Printe C Maintaining the Printer page El a C Troubleshooting a Specifications D Using the Optional IS 22 a Introduction Acrobat Reader UserMan_pdf T Eile Edit Document View Window Help Aem Bu gt n gt ADI A Bookmarks thumbnails gt L Contents NE C Introduction c asic Printing Procedures 2 Spooity the necessary print setings in the printer driver m Paper Handling Using BJ Cartridges _ Using the Windows Printer Using the Macintosh Printe C Maintaining the Printer Troubleshooting _ Specifications How to Use This Manual Use this button when you wish to search for a word Using the Optional 1s 229 This arrow and blue text indicate a jump to another location in the User s Manual where the topic shaded in blue is discussed This column displays a table of contents for the User s Manual Click the desired item to jump to the topic Click the or symbol when you wish to see detailed headings fo
47. BC 21e Color BJ Cartridge BC 22e Photo BJ Cartridge e Change the Ink Tank s e Replace the BJ cartridge _ I Printing a Nozzle Check Pattern Cleaning the Print Head Replacing Ink Tanks Replacing the BJ Cartridge Using BJ Cartridges 73 Replacing Ink Tanks When using the BC 21e Color BJ Cartridge you can replace the ink tanks when they run out of ink When you purchase extra ink tanks specify the BCI 21 Color Ink Tank or BCI 21 Black Ink Tank Make sure the printer is connected to the power outlet 1 Open the front cover The cartridge holder moves to the center Using BJ Cartridges 74 Replacing Ink Tanks 2 Pull the tab on the ink tank toward you to release it Then pull it out of the slot Note e To avoid staining your hands clothing or areas of the work site do not shake or drop the ink tank when you are handling it Also do not press in on the sides of the ink tank e Dispose of the ink tank immediately to prevent spilling and staining e Be sure to leave the BJ cartridge in the printer Using BJ Cartridges 75 Replacing Ink Tanks 3 Remove a new ink tank from its package and remove the protective orange cap Protective Cap Note gt e To avoid staining your hands clothing or areas of the work site do not shake or drop the ink tank when you are handling it Also do not press in on the sides of the ink tank e Discard the protective cap immediately Do not attemp
48. DER UNSTAINED AND UNDAMAGED The scanning holder is bound to get dirty Clean the scanning holder using a soft cloth that is dipped in a weak neutral detergent solution and then wipe its wet surface off with a dry soft cloth If the scanning holder is scratched or damaged replace it You can purchase a scanning holder for A4 LTR size images Visit the Canon Web site to find out about accessories and supplies www ccsi canon com ARE YOU SCANNING THICK PAPER The image being scanned must be thinner than 0 25 mm The thickness including the scanning holder must be thinner than 0 45 mm Scanner Problems 337 Scanning Result Is Unsatisfactory Quality of Scanned Image Is Uneven The scanned image is coarse and or blurry CHECK IS THE RESOLUTION SETTING HIGH ENOUGH Resolution determines the precision of the scanned image The greater the number of dots used to draw an image the higher the precision and the quality of the scanned image becomes For a better quality image select a greater number The scanning speed becomes slower and the file size of the scanned image becomes larger when you use a higher resolution a Changing the Scanning Mode a Changing the Scanning Mode Scanner Problems 338 Scanning Result Is Unsatisfactory E White Portion Becomes Grayish CHECK 1 DID YOU PERFORM WHITE LEVEL CALIBRATION Use White Level Calibration to maintain the correct color balance of scanned images Using the White C
49. E White Level Calibration Use this feature to maintain the correct color balance of scanned images You need to perform white level calibration when you use the scanner cartridge for the first time and when the white level calibration data needs to be updated 1 Select White Level from the Option menu of the main IS Scan dialog box 2 Whena message appears insert the white calibration sheet into the auto sheet feeder of the printer Using the White Calibration Sheet 3 Click the OK button 4 When the white calibration sheet is ejected from the paper output tray the White Level Calibration process is complete HM Device Information When you select Device Information from the Option menu of the main IS Scan dialog box you can verify the name of the printer that is currently connected to your system and information on the communication mode e Ifthe printer is connected using the parallel interface Device Information displays a communication mode such as ECP 1 or ECP 2 e If the printer is connected using the USB interface Device Information displays USB as the communication mode Using the Scanner With Windows 282 Other IS Scan Features E Enlarging the Scanned Image in the Preview Area To enlarge the scanned image in the preview area click the Enlarge icon RQ key or select Large from the View menu To return to the original size click the Standard icon Q key or select Normal from the View menu E Using Online Hel
50. G A VERY LARGE FILE A very large file may require some time to process before printing begins Photographs and illustrations can increase the size of a file For a very large file wait a few minutes for the print job to begin ARE THE PRINTER AND COMPUTER SECURELY CONNECTED Check the printer cable connections at the printer and computer A faulty or loose connection can prevent it from starting Checking the Printer and Computer Connection Troubleshooting 191 CHECK 4 Note gt Printer Does Not Start or Stops Mid job ARE YOU USING THE CORRECT PRINTER DRIVER A print job may not start if you have selected the wrong printer driver for the print job Check that Canon BJC 2100 is displayed in the Name entry box of the Print dialog box If another driver is selected click the down arrow and select Canon BJC 2100 from the pull down list If BJC 2100 does not appear in the list you must install the printer driver If you use only the BUC 2100 select the BUC 2100 as the default printer Select BUC 2100 from the Chooser in the Apple menu Setting the BUC 2100 as the Default Printer Troubleshooting 192 Printer Does Not Start or Stops Mid job CHECK 5 IS THE CORRECT PRINTER PORT SELECTED If you are using the Parallel interface to connect your printer set your printer port to LPT1 If you are using the USB Interface to connect your printer set your printer port to USBPRNnn 1 Open the Printer Pro
51. High Gloss Film IS THE PRINT HEAD DIRTY Clogged print head nozzles can cause ink spread and blurring so clean the print head Cleaning the Print Head IS THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING The Intensity setting in the printer driver can be used to adjust print density that is the amount of ink used to print Lowering the print density setting can reduce the tendency for ink to spread in color photographs or illustrations 1 Open the Printer Properties dialog box and click the Advanced button in the Main tab 2 Click the Color tab 3 Use the Intensity slide bar to change the intensity setting Troubleshooting 176 Printout Is Unsatisfactory When using Manual for printing click the Details button in the Print dialog box 2 Inthe Color panel use the Intensity slide bar to change the print density setting E Printed Surface Scratched The print side of the paper is scratched CHECK 1 CHECK 2 ARE YOU PRINTING ON THICK PAPER If you print on paper thicker than the allowed maximum weight of 28 Ib 105 g m the print head may scratch the printed surface of the page If you experience difficulty when printing on thick paper clean the print head Cleaning the Print Head IS THE PAPER THICKNESS LEVER SET CORRECTLY When printing on thick paper such as envelopes or banner paper move the paper thickness lever all the way to the right Also try moving the paper thickness lever t
52. The BJC 2100 Series printer can be connected to a network To enable use of the printer from any computer connected to the network the BUC 2100 printer driver must be installed on each computer HM Connection Environment and Installation e The BJC 2100 can be connected to an Ethernet environment e Install the printer driver on all the computers with USB that will use this printer e The printer must be connected to the computer acting as the print server via a USB interface cable The print server and the client machines use different printer drivers and different tools to confirm printing progress Refer to the example shown below Client Machine Client Machine USB Interface Cable i Neen Ethernet 4 Environment amp eneeeee x Saunen Client Machine Print Server 25 gt BJC 2100 Series Printer Client Machine Client Machine Using the Macintosh Printer Driver 124 Using the Printer With a Network Print server Refers to the computer to which the printer is directly connected via a USB interface cable On the print server select the printer driver called BUC 2100 From the print server the progress of printing can be confirmed using the BJ PrintMonitor Client machine Refers to a computer that is connected to the print server via an Ethernet network From a client machine select the printer driver called BUC 2100 Server When printing is executed data is sent to the printer via the
53. To use the Copy Utility the printer driver and IS Scan scanner driver must also be installed E Starting the Copy Utility Plug in the printer and install the scanner cartridge Click the Copy Utility for BUC 2100 folder O M Scanner utility Using the Scanner With Macintosh 331 Using the Copy Utility Click the Copy Utility icon O gt Copy Utility forBc 2100 E E 8 2 items 4K available y E o Paper Size Media Type Letter 8 5 in x 11 0 in Plain Paper High Resolution Paper Copies i Transparency weer Bassas By Darker Brighter Reprint O Copy Using the Scanner With Macintosh 332 Using the Copy Utility E Copying the Image 1 oO On N Click the Color or Black amp White button according to the image to be scanned Select the paper size you are using in Paper Size Select the number of copies to be output in Copies Select the type of paper you are using Plain Paper High Resolution Paper or Transparency Set Brightness as necessary Move the slide bar to the right and left to set the brightness Place the image to be copied in the printer then click the Copy button Scanning starts When the message appears remove the scanner cartridge and replace it with a BJ cartridge according to the printing settings Place a blank sheet of paper in the printer and click the OK button Printing starts Using the Scanne
54. Type color S Resolution 180dpi O 3 pi gt O Prescan Black amp White Color Matching E Edge Emphasis te CDe Cn C Using the Scanner With Macintosh 318 Customizing the Scanning Settings Make the appropriate settings for the image to be scanned Image Type Select a mode according to the image to be scanned You can select Color Grayscale Black amp White or Black amp White Text Enhanced Resolution Select a resolution according to the image to be scanned The higher the resolution the finer the image you can get although the amount of data will be large In general 90 dpi is sufficient for home pages while 180 dpi is good for output to a printer Available settings 90 180 200 300 360 Threshold This function is valid only when Image Type is set to Black amp White The lightness darkness of monochrome images can be adjusted by moving the slide bar If the slide bar is moved to the left the scanned image will be lighter while if the slide bar is moved to the right the image will be darker Prescan Place a check mark in the Prescan check box to perform the prescan The scanning mode can be set to Black amp White Grayscale or Color Color Matching This function is effective only when Image Type is set to Color When this function is enabled the colors are adjusted according to the monitor when the image is scanned The monitor itself is set with the system feature of C
55. Windows Printer Driver 97 Setting the Page Size Select inches or millimeters for the unit of measurement in the Unit box and enter the desired width and height within the following ranges width 3 94 to 9 50 100 0 mm to 241 3 mm height 3 94 to 23 0 100 0 mm to 584 2 mm Custom Paper Size 29 x Paper Size width 7 0 Height 5 0 Unit fin ch 7 Cancel Help Click the OK button Using the Windows Printer Driver 98 Confirming the Paper Feed You can view the paper feed method in the illustrated guideline in the Main tab Page Size Letter Orientation Portrait Printing Type Normal size Printing 4 Direction Portrait Feed Auto Feeder Stamp Bos Background None C Paper Thickness Lever Left Advanced About Defaults Cancel Apply Help Illustrated Guideline If this information is not correct click on the Page Layout tab and make the correct selections Use the online help feature to find out about the Settings on the Page Layout tab Using Online Help Note gt Manual Feed is not available for the BJC 2100 Only Auto Feeder is provided Using the Windows Printer Driver 99 Using Online Help When you want to learn about a particular topic the online help function provides the necessary information on the screen of your computer Use the online help to learn about all the features of your printer driver E Finding Information on a Part
56. acintosh 314 Changing the Scanning Mode You can select a scanning mode according to your scanning purpose Optimum settings such as image type and resolution are pre assigned based on the contents of a scanning job When you wish to customize the settings for special scanning jobs click the Custom button E Selecting a Default Scanning Mode Select a setting that best approximates the image to be scanned Scanning Use Image Type Edge Emphasis Prescan Mode Resolution Color Matching Mode DTP Standard setting used whena_ Color Off Grayscale Color color draft is to be scanned 180 dpi On Execute Photo Recommended when scanning Color Off Grayscale a photograph 360 dpi On Execute DTP Standard setting used whena_ Grayscale Off Grayscale B amp W black amp white draft is to be 180 dpi Off scanned By default Prescan is not enabled When enabled B amp W is the default Prescan Mode You can choose Color Grayscale or Black amp White Using the Scanner With Macintosh 315 Changing the Scanning Mode Scanning Use Image Type Edge Emphasis Prescan Mode Resolution Color Matching Mode Text Recommended when scanning Black amp On Execute Black amp a document consisting entirely White Off White of text such as a document 180 dpi created with a typewriter or word processor FAX Scans by converting a Black amp Off Black amp monochrome image into the W
57. adversely affect the print quality Load the scanning holder in the auto sheet feeder of the printer Using the Scanner 266 Loading an Image 4 Adjust the paper guide to the left edge of the scanning holder To prevent possible damage to the scanning holder always insert the seamed side into the auto sheet feeder first Using the Scanner 267 Using the Scanner With Windows TT S gt ee Using IS Scan Changing the Scanning Mode Using the Customized Scanning Mode Saving the Settings Using the Saved Settings Other IS Scan Features Using IS Scan Plus Using Copy Using Capture Image Using Capture Photo Editing a Scanned Image Printing a Scanned Image Saving a Scanned Image BJC Using the Scanner With Windows 268 Using IS Scan This section describes how to scan an image when you start IS Scan from within a TWAIN compatible application program E Scanning an Image Note gt These basic procedures may vary according to the application program you are using 1 Install the IS 22 Color Image Scanner Cartridge in the printer Installing the Scanner Cartridge 2 Make sure Canon IS Scan 2 is set as the Acquire Source and then select the command used for scanning Such as Acquire or TWAIN from the menu of the application program The main IS Scan dialog box displays R IS Scan loj x Settings View Option Help Using the Scanner With Windows 269 Note gt
58. after you connect the power cord There is no power button or power light on the printer Examining the Printer To ensure optimum performance of the print head the printer automatically cleans the print head every time it is plugged in or the front cover is closed after being open for more than a few seconds Avoid unplugging the printer and opening the front cover unnecessarily as print head cleaning consumes ink Parallel Interface Connector Connect the printer cable here and connect the other end of the printer cable to your computer USB Interface Provides a connection point for connecting a USB interface cable to the printer Basic Printing Procedures 24 Examining the Printer E Inside the Printer Paper Thickness Lever Adjust the gap between the print head and the paper Set this lever for the type of media that you are using Cartridge Holder Holds the BJ cartridge or the optional IS 22 Color Image Scanner Cartridge Cartridge Lock Lever Unlocks the cartridge holder so you can remove and replace the BJ cartridge Raise the cartridge lock lever to release the BJ cartridge and lower it to lock the BJ cartridge Basic Printing Procedures 25 Printing Your Document After you set up the printer you can start printing This section describes how to print a document on plain paper Create a document using an application program Or open the file you wish to print Speci
59. alibration Sheet CHECK 2 DID YOU ADJUST THE BRIGHTNESS AND CONTRAST Depending on the image you scan a white portion is not recognized as white because the scanner detects and scans even the small differences of the density between white and other colors Adjust the brightness and contrast Note gt e When you are using IS Scan Plus use the online Help e When you are using a TWAIN compatible graphics application program see the User s Manual for the application program Scanner Problems 339 Scanning Result Is Unsatisfactory CHECK 3 DID YOU SCAN A MONOCHROME IMAGE USING THE COLOR OR GRAYSCALE SETTING If the Scanning Mode is set to Color or Grayscale the scanner detects and scans even the grades of the density and white may not be recognized as white When you scan a monochrome image always set Black amp White in the Scanning Mode so the scanner can scan using only two values between white and black For details on how to set Black amp White in the Scanning Mode use the online Help a Changing the Scanning Mode Changing the Scanning Mode Scanner Problems 340 Scanning Result Is Unsatisfactory E Parts of an Image Missing or Not Aligned Properly CHECK 1 CHECK 2 DID YOU PLACE AN IMAGE WITHIN THE PROPER SCANNING AREA Check that the image you wish to scan is placed in the proper scanning area DID YOU SPECIFY THE SCANNING AREA CORRECTLY If the Paper Size setting is smaller than the size of
60. alloon Use the balloon help to learn about all the features of your printer driver E Displaying Balloon Help To display the balloon help select Show Balloons from the Help menu Position the pointer over the desired item to display a balloon help explanation Select Show Balloons from the Help menu 2 Display the printer driver screens the Page Setup dialog box the Print dialog box and so forth 3 Position the cursor over the item for which you want to display an explanation An explanation of the item is displayed Canon BJC 2100 Version 3 4 copies 1 Pages All From To eerie A cease A color Media Type Details plier onng ster es Auto Feeder E Color Correction BA Apply O Print Grayscale Note gt To turn off the balloon help select Hide Balloons from the Help menu Using the Macintosh Printer Driver 119 Using Background Printing If background printing is selected with Chooser you can open the BJ PrintMonitor to confirm the progress of printing or to stop printing Also you can change the order in which suspended documents are printed About Background Printing The print processing method that enables you to do other tasks simultaneously while printing documents is called Background Printing To perform background printing select Chooser from the Apple Menu select a printer driver and set Backgrounding to On During background
61. an Button Brightness and Contrast Save Button Halt Button Image Type Color Resolution 180dpi Information Box Size 1986K Color Matching ON Preview Area Help Button Menu button Selects the IS Scan functions Click this button to change the settings for a scanned image or to edit a scanned image Using the Scanner With Macintosh 305 Using the Main IS Scan Dialog Box Scan Prescan or Clear button Click this button to start scanning This button switches to Prescan or Clear depending on the setting or situation Transfer or Save button Click this button to transfer a scanned image to an application When using IS Scan only without an application software this button says Save Halt button Click this button to cancel scanning Information box Displays the settings related to image scanning To perform scanning using other settings click the Menu button and then select Settings Help button Click this button to display helpful explanations about the IS Scan functions Brightness and Contrast Click this button to adjust the degree of brightness of an image Image Control Panel Displays the size of the image to be scanned For units you can select inches mm or pixels Preview area Displays a scanned image Using the Scanner With Macintosh 306 Scanning an Image 1 Click the Menu button and then select Settings The Settings dialog box
62. ble Replace the printer cable and try again Recommended printer cable specifications are as follows When using the parallel interface Material AWG28 or larger Type Twisted pair shielded cable Length Up to 2 0 m 6 5 ft Connectors Amphenol 30360 or equivalent When using the USB interface Material AWG28 data wiring pair or AWG20 to 28 distribution pair Type Twisted pair shielded cable Length Up to 5 0 m 16 4 ft Connectors USB standard Series B pluggable Troubleshooting 198 Printer Does Not Start or Stops Mid job E Setting the BUC 2100 as the Default Printer When you are using more than one printer you may find it convenient to set the BUC 2100 as the default printer 1 On the Windows desktop click the Start button point to Settings and click Printers 2 When the Printer window opens click the BUC 2100 icon to highlight it 3 Select Set As Default from the File menu Select Chooser from the Apple menu 2 Select BUC 2100 Troubleshooting 199 Paper Jams or Does Not Feed Paper Does Not Feed From Auto Sheet Feeder Envelopes Do Not Feed Paper Skewing During Feeding Multiple Sheets Feed Together Paper Jam Troubleshooting 200 Paper Jams or Does Not Feed E Paper Does Not Feed From Auto Sheet Feeder After the print job is started the paper loaded in the auto sheet feeder does not feed CHECK 1 CHECK 2 CHECK 3 IS THE PAPER TOO THICK Thick paper does not feed Do
63. blem with the printer driver Uninstall the printer driver and install it again E Other Error Messages CHECK 1 AN ERROR DISPLAYED IN THE BJ STATUS MONITOR When an error occurs the BJ Status Monitor screen opens The Print Status tab displays a short description of the error and other information about the print job Click the Guide tab to display instructions on how to solve the problem For problems that require more than one step in correcting the problem click the Next button to see the next screen or click the Back button to see the previous screen Troubleshooting 217 CHECK 2 An Error Message Appears AN ERROR DISPLAYED IN ANY SCREENS OTHER THAN THE BJ STATUS MONITOR One of the following messages may be displayed Could not spool successfully due to insufficient disk space Delete any unneeded files to make more disk space available Checking the Printing Environment Could not spool successfully due to insufficient memory Quit any other application programs you are running in the background e Checking the Printing Environment Printer driver could not be found Uninstall the printer driver and reinstall it Background printing failed Restart Windows and try again Could not print application name file name Try printing again after the current job is finished Troubleshooting 218 CHECK 3 An Error Message Appears ANY ERROR NUMBER XXXX DISPLAYED Error number 202 disp
64. cable from the computer and printer Also disconnect the power cord from the printer Maintaining the Printer 149 Transporting the Printer 6 Fitthe packing material on either end of the printer and pack the printer into the original box Note gt If you are shipping the printer through a shipping agent mark the box with FRAGILE or HANDLE WITH CARE Maintaining the Printer 150 Troubleshooting CC teCts s Printout Is Unsatisfactory Printer Does Not Start or Stops Mid job Paper Jams or Does Not Feed An Error Message Appears Other Problems Before You Call for Help Getting Help From Canon BJC Troubleshooting 151 Printout Is Unsatisfactory Color Document Printed in Monochrome Colors Not Clear Printed and On screen Colors Do Not Match Printout Does Not Match the Document Displayed on the Screen Printed Text Rotated 90 Degrees Printing in Top Left Corner Text Cut Off at Bottom Right Corner Right Edge or Bottom Edge Text or Image Reversed Mirrored Enlarged Reduced Printing Not Correct Single Page Prints Over Two or More Pages Colors Streaked or Incorrect Straight Lines Are Broken Printed Pages Curled Backs of Pages Stained With Ink Ink Blurred Printed Surface Scratched White Streaks Visible Colors Streaked or Uneven Last Part of Print Job Not Printing Characters and Figures Notched Gradation Streaked or Unnatural Color Document Not Satisfactory Troubleshooting
65. can or Scan buttons Windows IS Scan x N Deal vide pe Macintosh A Load white calibration sheet Using the Scanner 262 Using the White Calibration Sheet 1 Load the white calibration sheet with the cropped corner at the upper left 2 Follow any instructions on your screen 3 When the white calibration sheet is ejected from the paper output tray white level calibration processing is complete Using the Scanner 263 Using the White Calibration Sheet Note gt Do not leave the white calibration sheet in locations that are exposed to direct sunlight or that are subject to high temperatures or humidity Do not bend or wrinkle the white calibration sheet e When cleaning the white calibration sheet use a soft cloth that is dipped in a weak neutral detergent solution and then wipe its wet surface off with a dry soft cloth e The white level calibration data is stored into memory and used for maintaining the correct color balance of scanned images When a message appears and prompts you to load the white calibration sheet click the OK button and perform white level calibration You can also initiate White Level Calibration from the IS Scan driver Other IS Scan Features Other IS Scan Functions Using the Scanner 264 Scanning Area Guidelines Paper size Scanning area A6 105 0 x 148 0 mm 3 86 x 5 43 Inches A5 148 x 210 mm 5 55 x 7 87 Inches A4 210 x
66. ce 1 2 Right click the My Computer icon and select Properties from the pop up menu Click the Device Manager tab Select Ports COM amp LPT then double click Canon BJ LPT Printer Port LPT1 In the General tab check that Original Configuration Current is enabled An error will occur if this item is disabled Read the message under Device Status and verify that a problem is not indicated Click the Resources tab and read the message in the list under Conflicting device list If a conflict is indicated delete the competing device Troubleshooting 211 An Error Message Appears When you are using the USB interface 1 Right click the My Computer and then select Properties 2 Double click Universal serial bus controller on the Device manager tab and then double click CANON BJC 2100 3 Note what is displayed on the General tab CHECK 5 IS THE PRINTER DRIVER INSTALLED CORRECTLY There may be a problem with the printer driver Uninstall the printer driver and install it again Troubleshooting 212 CHECK 6 An Error Message Appears IS THE PRINTER PORT SETTING IDENTICAL TO THE INTERFACE YOU ARE USING If the printer port setting is not identical to the interface connected to the printer an error message appears To check the printer port setting open the Printer Properties dialog box and click the Details tab e If LPT1 is displayed in the Print to the following port box the printer port is se
67. ce Information Make sure that the printer is connected properly and is turned on and click the Device Information button e Ifthe printer is connected using the parallel interface Device Information displays a communication mode such as ECP 1 or ECP 2 e If the printer is connected using the USB interface Device Information displays USB as the communication mode E Closing IS Scan Plus When you wish to close IS Scan Plus click the Exit button in the upper right of the main screen You can access the Exit button from all the screens that IS Scan Plus displays Using the Scanner With Windows 286 Using IS Scan Plus E IS Scan Buttons D Returns to the main IS Scan Plus screen Menu Moves back to the previous screen a Q Displays the Edit screen sly E Editing a Scanned Image Prints a scanned image F 2 Printing a Scanned Image Saves a scanned image wo ave cee Saving a Scanned Image Using the Scanner With Windows 287 Using Copy Use the Copy feature when you wish to print an image immediately after scanning You cannot edit or enhance the scanned image before printing 1 Click the Copy button in the main IS Scan Plus screen The Copy screen displays IS Scan Plus ioj xi Document Type og Color T Monochrome Copy Mode l Fine BE Fast a Paper Size Letter 8 50 x11 00 in X j E Print Setting
68. ch the Document Displayed on the Screen The document is displayed correctly on the screen but the printout does not match the screen CHECK 1 DID YOU CANCEL A PRINT JOB BEFORE IT WAS COMPLETED There may be data remaining in the printer or the computer from the previous print job Unplug the printer and power down the computer then plug the printer back in restart the computer and try printing again To check for print data remaining from a previous job select Settings from the Start menu then click Printers Double click the BUC 2100 icon If you see one or more print jobs queued for printing select Purge Print Documents from the Printer menu For details see your Windows documentation or online Help Troubleshooting 160 CHECK 2 Note gt CHECK 3 Printout Is Unsatisfactory ARE YOU USING THE CORRECT PRINTER DRIVER Meaningless characters and symbols may print if you have selected the wrong printer driver for the print job Start the print procedure again and make sure that Canon BJC 2100 is displayed in the Name entry box of the Print dialog box If another driver is selected click the down arrow and select Canon BJC 2100 from the pull down list To avoid this problem set the BUC 2100 as the default printer ARE THE PRINTER AND COMPUTER SECURELY CONNECTED Check the printer cable connections at the printer and computer A faulty or loose connection can result in a printout that does not match t
69. ched between each sheet to prevent the film from sticking to each other and to keep the print from smudging When storing a single sheet of film in a plastic folder place a sheet of plain paper over the printed side Paper Handling 61 Printing on Special Media Types E T Shirt Transfer You use T Shirt Transfers for making iron on appliques for T shirts Original T shirts can be created simply by printing your favorite pictures then ironing them onto a T shirt Printed images are reversed mirrored Do not use the BC 22e Photo BJ Cartridge when printing T Shirt Transfers Load T Shirt Transfers with the printing side the side without the green line facing up Load one sheet at a time Set the paper thickness lever to the right Set the Media Type setting in the printer driver to T Shirt Transfer You must select T Shirt Transfer as the Media Type for the image to be reversed Selecting the BJ Cartridge and Media Type Changing the Print Dialog Box Settings After printing remove each sheet from the tray as it is ejected Transfer the image to the T shirt as soon as possible See the instructions provided with the T Shirt Transfers Paper Handling 62 Printing on Special Media Types E Envelopes e To assure crisp clear printing do not use envelopes with textured or coated surfaces To avoid paper feed problems do not use double flap envelopes or envelopes with exposed adhesive seals e Prepare the envelop
70. converting a Monochrome Off Monochrome monochrome image into the 200 dpi On data suitable for facsimile Off transmission 5 Scans by converting a Monochrome Off Monochrome ws monochrome image into the 360 dpi On data suitable for OCR input Off E a Suitable for scanning an image Monochrome On Monochrome amp that consists mostly of text 180 dpi Off Off Used for customizing the settings for special scanning jobs Using the Customized Scanning Mode Note gt When you select FAX or OCR the document is scanned and processed as a grayscale image and converted to monochrome binary image data This process eliminates unnecessary image background and increases the quality of the scanned text and line art When you select Text the document is scanned and processed as a monochrome image Using the Scanner With Windows 275 Using the Customized Scanning Mode When you select Custom in the Scanning Mode box of the main dialog box the Custom dialog box opens and allows you to adjust the scanning settings for special scanning jobs 1 Open the main IS Scan dialog box 2 Click the Custom button in the Scanning Mode box This displays the Custom dialog box OTP H Using the Scanner With Windows 276 Using the Customized Scanning Mode Specify these settings in the Custom dialog box Standard Value You change the standard value for the default settings here Select from DTP Colo
71. de bars of the individual colors to the left or right or click the arrows on each end of the slide bars Note gt If Color Adjustment is grayed out and cannot be used check Color Adjustment in the checkbox For Windows 98 confirm that Use ICM is not checked Troubleshooting 185 CHECK 2 Note gt Note gt Printout Is Unsatisfactory 1 When using Manual for Printing click the Details button 2 Click the Color panel 3J Move the slide bars of the individual colors to the left or right Is THE BRIGHTNESS ADJUSTED CORRECTLY In the printer driver you can specify the contrast among intermediate tones between black and white For example adjusting the brightness toward Light makes the overall image brighter with stronger contrast in the light areas and lower contrast in the dark areas Brightness is also referred to as the gamma curve coefficient 1 Open the Printer Properties dialog box and click the Advanced button in the Main tab 2 Click the Color tab 3 Specify the desired brightness setting in the Brightness box If Brightness is grayed out and cannot be used check Color Adjustment in the checkbox For Windows 98 confirm that Use ICM is not checked Troubleshooting 186 Printout Is Unsatisfactory 1 When using Manual for printing click the Details button 2 Select the Color panel 3 Specify the desired brightness setting If Brightness is grayed out and cannot be used check Brightness in the Not
72. destination 1 Open the Print dialog box and click the Options button The Options dialog box is displayed 2 Select Preview as the output destination and click the OK button Canon Options Destination Printer Q PICT File O Print in reverse order Page Layout 1Up Page Order Left to right Frame None Using the Macintosh Printer Driver 115 Changing the Print Dialog Box Settings 3 Click the Preview button in the Print dialog box Canon BJc 2100 Copies Pages All OQ From To BJ Cartridge Print Mode Version 3 4 review Color Media Type Plain Paper Current Settings Text i Print Quality NormalCFast Paper Feed i Halftoning Scatter Auto Feeder PY Color Correction BJ Standard i O Print Grayscale B0 Ye The Preview dialog box is displayed ctions 1e printer and how they function Feeds sheets of paper USB Interface Comsector Provides the connection peinter inti a USBinterfsoe cable fom he computer FOVERE Using the Macintosh Printer Driver 116 Note gt Changing the Print Dialog Box Settings When the preview screen is displayed as a result of selecting manual for Print Mode you can adjust the Color Balance and Density Settings When you are satisfied with the document and want to print it click the Print button To close the preview scree
73. dge contains two replaceable ink tanks e BCI 21 Color Ink Tank Contains Cyan Magenta and Yellow CMY inks e BCI 21 Black Ink Tank Contains only black ink The following BJ cartridges consist of a print head and ink tank sealed in one unit When this BJ cartridge runs out of ink discard the entire print head unit E BC 20 Black BJ Cartridge optional Use this BJ cartridge for black and white text that does not require color printing The BC 22e Photo BJ Cartridge is designed to produce photo quality color printing Using BJ Cartridges 71 BJ Cartridge Guidelines e Always store BJ Cartridges and ink tanks safely out of the reach of small children If a child inadvertently licks a BJ cartridge or ink tank or ingests any ink consult a physician immediately e Do not leave an empty ink tank in a BJ cartridge Remove it immediately after ink runs out e To maintain optimum print quality use up a BJ cartridge within one year after installation and ink tanks within six months of installation E When to Replace the BJ Cartridge When your printed text is faint or the printed colors are wrong print a Nozzle Check Pattern and check the status of the print head Based on the results of the Nozzle Check Pattern clean the print head and replace the ink tank or BJ cartridge if required Using BJ Cartridges 72 BJ Cartridge Guidelines e Print a Nozzle Check Pattern e Clean the Print Head BC 20 Black BJ Cartridge
74. displayed in the Name entry box of the Print dialog box If the name of another printer is displayed click the down arrow and select Canon BJC 2100 from the pull down list To avoid this problem set the BUC 2100 as the default printer To do so click Start select Settings and click on Printers Highlight the Canon BJC 2100 icon and right click Now click the Set As Default option make sure a check mark appears Troubleshooting 154 Printout Is Unsatisfactory E Colors Not Clear The colors in printed photographs and illustrations are not as clear as you expected CHECK 1 BJ CARTRIDGE AND MEDIA CORRECT FOR THE PRINT JOB When printing photographs or illustrations use High Resolution Paper Glossy Photo Paper or High Gloss Film These media provide better color reproduction and brighter colors than plain paper If you are printing graphs or charts use the BC 21e Color BJ Cartridge The BC 22e Photo BJ Cartridge is the best choice for natural images with fine color gradations such as photographs A clogged or worn BJ cartridge may cause printing problems Print a Nozzle Check Pattern and check the printed patterns Printing a Nozzle Check Pattern Troubleshooting 155 CHECK 2 Printout Is Unsatisfactory PRINTER DRIVER SETTINGS CORRECT FOR MEDIA AND PRINT JOB Open the printer driver dialog box and select the print mode best suited for the print job Also make sure that the BJ Cartridge and Media Type setti
75. e gt checkbox CHECK 3 ARE THE OUTPUT STYLE SETTINGS CORRECT The Output Style settings in the printer driver allow you to specify whether intermediate tones are emphasized in the printout or primary colors are printed more brightly Auto Samples the data stream and selects the optimum Windows matching method for the print job Accurate or Emphasizes intermediate tones Best suited for natural Photo images skin tone sky blue foliage green etc Vivid or Graphic Emphasizes primary colors Reds blues yellows printed brightly for color graphs charts and tables Spot Color Emphasizes basic colors Best suited for documents Macintosh that require few intermediate colors Troubleshooting 187 Printout Is Unsatisfactory 1 Open the Printer Properties dialog box and click the Advanced button in the Main tab 2 Click the Color tab 3 Select Auto Accurate or Vivid in the Output Style box Note gt If Output Style is grayed out and cannot be used check Color Adjustment in the checkbox For Windows 98 confirm that Use ICM is not checked 1 When using Manual for printing click the Details button 2 Select the Color panel 3 Specify the Matching Method setting Note If Output Style is grayed out and cannot be used check Matching Method in the checkbox Troubleshooting 188 Printer Does Not Start or Stops Mid job Printer Does Not Operate After It Is Plugged In Print Job Does Not Start Printing Hal
76. e Brightness and Contrast button in the main dialog box The Brightness and Contrast dialog box displays Using the Scanner With Macintosh 322 Adjusting an Image Move each slide bar to the right or left to adjust the image Brightness Moving the Brightness slide bar to the left makes the entire image darker while moving it to the right makes the image brighter Contrast Moving the slide bar to the left reduces the contrast of the entire image while moving it to the right increases the contrast After making the adjustment click the Apply button to change brightness and contrast of the image displayed within the preview area Once you are satisfied with the adjustment click the OK button Using the Scanner With Macintosh 323 Modifying An Image You can modify a scanned image so that it looks sharper or softer Also a Despeckle function allows you to remove speckling and make a scanned image appear cleaner A function for inverting colors to produce a negative film is also available 1 Click the Menu button in the main dialog box select Image and then select the desired function from the submenu Sharpen Sharpens an image to make it clearer Soften Softens the edges of an image Despeckle Removes speckling from an image making any such areas less noticeable Invert Inverts the colors of an image to produce a negative of the original You can check the effect of the adjustment in the Preview Area
77. e must be snug against the side of the stack and not too tight Troubleshooting 205 Paper Jams or Does Not Feed E Multiple Sheets Feed Together When you have a stack of paper in the sheet feeder more than one sheet feeds from the stack at the same time CHECK 1 CHECK 2 CHECK 3 DID YOU FAN THE STACK BEFORE LOADING Before loading a stack of media in the auto sheet feeder always fan the pages to remove static cling and align the edges Fanning the stack separates the sheets so they can feed smoothly from the auto sheet feeder IS THE AUTO SHEET FEEDER OVERLOADED The number of sheets you can load in the auto sheet feeder depends on the media you are using The media does not feed correctly if you exceed the prescribed number of sheets IS THE PAPER FOLDED OR CURLED To avoid misfeeds and paper jams do not load paper in the auto sheet feeder that is folded curled or wrinkled Notes on Handling Print Media Troubleshooting 206 Paper Jams or Does Not Feed E Paper Jam If paper jams in the printer remove it 1 Slowly pull the paper out of the printer from the auto sheet feeder or the paper output slot whichever is easier If the paper tears or shreds unplug the printer then open the front cover and remove all the fragments of paper 2 Close the front cover load the paper and then print again Troubleshooting 207 Paper Jams or Does Not Feed Note gt e You can load paper within the range of 1
78. e scanner cartridge do not store the scanner cartridge in an SB 21 Ink Cartridge Storage Box The pad for the BJ cartridge print head inside the container is covered with ink that could damage the scanning head of the scanner cartridge Always store the scanner cartridge in its plastic container Using the Scanner 257 Installing the Scanner Cartridge E Replacing a BJ Cartridge With the Scanner Cartridge 1 Make sure that the printer is plugged in and open the front cover The cartridge holder moves to the center automatically 2 Raise the cartridge lock lever to unlock the BJ cartridge 3 Remove the BJ cartridge To avoid staining your hands clothing or work area handle the BJ cartridge carefully Avoid dropping or shaking the BJ cartridge Store the BJ cartridge in the Ink Cartridge Storage Box Using the Scanner 258 Installing the Scanner Cartridge 4 Insert the scanner cartridge into the cartridge holder then lower the cartridge lock lever until it locks in place Using the Scanner 259 Basic Scanning Procedure After installing the IS Scan scanner driver you can use the BUC 2100 printer as a scanner 1 Install the IS 22 Color Image Scanner Cartridge Remove the BJ cartridge installed in the cartridge holder and then install the IS 22 Color Image Scanner Cartridge 2 Starta graphics application program For Windows Users e f you use a TWAIN compliant graphics application program launch the TWAIN
79. e to that of actual photographs e Load one sheet of Glossy Photo Paper at a time e Load with the printing side the glossy side facing up e Load the Loading Support Sheet B provided with the paper behind the Glossy Photo Paper See the instructions on the Loading Support Sheet for details Loading Support Sheet B Printing Side Glossy Side Note gt Do not use Loading Support Sheet A which is also included in the Glossy Photo Paper package Paper Handling 53 Printing on Special Media Types Set the Media Type setting in the printer driver to Glossy Photo Paper Selecting the BU Cartridge and Media Type Changing the Print Dialog Box Settings After printing remove each sheet from the output tray as it is ejected Allow about two minutes for the ink to dry on the Glossy Photo Paper E Greeting Cards Refer to the instructions provided with the Greeting Cards package Load one card at a time in the sheet feeder Load the 1 4 fold Greeting Cards with the words Canon Greeting Cards facing the paper tray Set the paper thickness lever to the right Set the Media Type setting in the printer driver to Other Paper Selecting the BJ Cartridge and Media Type Changing the Print Dialog Box Settings Remove each printed card as it is ejected from the printer Do not touch the printed side until the ink is completely dry About two minutes are required for drying Store unused Gre
80. ed use a pen or similar object to flatten the edges of the envelopes Envelopes 4 D PR S S K Troubleshooting 203 CHECK 2 CHECK 3 CHECK 4 Paper Jams or Does Not Feed ARE TOO MANY ENVELOPES LOADED You can set up to 5 envelopes in the auto sheet feeder IS THE PAPER GUIDE SET CORRECTLY If the paper guide on the auto sheet feeder is not set correctly the paper does not feed straight or may jam in the printer The paper guide must be snug against the side of the stack and not too tight ARE THE ENVELOPES LOADED CORRECTLY To avoid misfeeds and jams always load the top edge of an envelope or stack of envelopes lengthwise with the flap side down Envelopes Troubleshooting 204 Paper Jams or Does Not Feed E Paper Skewing During Feeding The paper or other media does not feed straight into the paper feed slot CHECK 1 IS THE AUTO SHEET FEEDER OVERLOADED The number of sheets you can load in the auto sheet feeder depends on the media you are using The media does not feed correctly if you exceed the prescribed number of sheets CHECK 2 IS THE PAPER FOLDED OR CURLED To avoid misfeeds and paper jams do not load paper in the auto sheet feeder that is folded curled or wrinkled Notes on Handling Print Media CHECK 3 IS THE PAPER GUIDE SET CORRECTLY If the paper guide on the auto sheet feeder is not set correctly the paper does not feed straight or may jam in the printer The paper guid
81. ee Introduction 15 Safety Precautions Do not place the printer on a thick rug or carpet Fibers or dust entering the printer could cause a fire Keep the power outlet for the printer free of all obstacles so you can unplug the power cord at any time Such obstacles could prevent you from unplugging the printer when a printer fault occurs and cause a fire or electric shock When you are carrying the printer always use both hands and hold the printer by both ends When you are moving the printer to another location keep it stable so that you do not drop it and cause injury Introduction 16 Safety Precautions E Power Supply and Power Cord The socket outlet shall be installed near the equipment and shall be easily accessible Do not attempt to plug the power cord into the power outlet or unplug the power cord when your hands are wet This could cause an electric shock Always push the plug all the way into the power outlet A loose or poorly inserted plug could cause a fire or electric shock Do not damage modify stretch or excessively bend or twist the power cord Do not place heavy objects on the power cord Power leaking from a damaged power cord could cause a fire or electric shock Introduction 17 Safety Precautions Do not use the printer while the power cord is bundled or knotted This could cause a fire or electric shock If you detect smoke unusua
82. eed Halftoning Scatter Auto Feeder Color Correction BJ Standard 4 i Apply O Print Grayscale Using the Macintosh Printer Driver Basic Printing Procedures 31 3 Printing Your Document Start printing from the application program Click the Print button Printing begins The following screen appears during printing J File Edit Image Layer Select Filter View Window Help 4 50 pm Canon BJC 2100 Version 3 4 Document Name 1 1 Printing Page 1 Pages 1 Copies Printing When a single Macintosh computer is connected to the printer and while printing from the print server in a network environment the print progress is displayed While printing from a client unit in a network environment the data transmission progress to the print server is displayed Basic Printing Procedures 32 Loading Plain Paper This section describes how you load plain paper 7 Lower the paper output tray Paper Output Tray Note gt The paper output tray can be raised while you are not printing Basic Printing Procedures 33 Loading Plain Paper 2 Toavoid paper jams fan the stack to remove static cling then align the edges of the stack by tapping it on a flat surface A 3 Load the stack of paper e Align the stack with the right side of the auto sheet feeder and insert it into the auto sheet feeder You can print on either side of plain paper e Slide the paper guide to the left side of t
83. elief Applies special options to create a three dimensional effect in the image Using the Scanner With Windows 296 Note gt Editing a Scanned Image Background Allows you to add a background to a monochrome image Crop Photo Crops a scanned photograph in the Preview Area Frame Allows you to add a frame border around the image e Depending on the settings you use for scanning some editing features are not available For details see the online Help for IS Scan Plus e You cannot use Crop Photo and Frame in the Capture Image screen You can select Background when a monochrome image is captured Edit or enhance the image as required Click the Apply button to apply the effect to the image in the Preview Area To undo the settings click one of the undo buttons Undo All Click once to undo all editing effects and restore the original in the Preview Area Undo Previous Click once to undo the previous editing effect click repeatedly to undo each previous editing effect one by one Using the Scanner With Windows 297 Printing a Scanned Image You can print a scanned image acquired using the Capture Image or Capture Photo feature Remove the scanner cartridge and install the BJ cartridge according to your print job Click the Print button on the IS Scan Plus screen If you are using Capture Image the Print dialog box appears fCanon BJC 2100 Ss f gt Selection Using the Scanner With Windows 298 Printing
84. enhance a scanned image acquired using the Capture Image or Capture Photo feature The editing features you can use vary according to the settings you used for scanning and whether you used the Capture Image or Capture Photo feature for scanning You can edit or enhance the image displayed in the Preview Area 1 Click the Edit button in the main IS Scan Plus screen The Edit screen displays Contrast Image Edges Lines Brightness Compensation m W o amp i Pixelise Posterise Low Relief i F Crop Photo Frame R 7 5 00 x 15 00 Inches z Capture Photo Color 180 dpi 2873 KB Using the Scanner With Windows 295 Editing a Scanned Image You can select these editing options For details on each feature use the online Help for IS Scan Plus Contrast Brightness Adjusts the brightness and contrast of an image Image Compensation Softens edges in the image by reducing the contrast between pixels or sharpens hazy or blurred images You can also smooth the appearance of the image and or invert the image Edges Enhances the edges in an image by increasing the contrast of the pixels between areas of different colors Lines Emphasizes selected edges and de emphasizes all other edges of an image Pixelize Squares off all the pixels in an image to lower resolution and makes the pixels appear larger to create a mosaic tile effect Posterize Reduces the number of colors in an image Low R
85. epending on the application more options may be displayed Using the Macintosh Printer Driver 109 Changing the Page Setup Dialog Box Settings 2 In Paper Size select any one of Custom1 to Custom3 and then click the Custom button The Custom dialog box is displayed 3 Select inches or millimeters for the unit of measurement in Unit and enter the desired width and height Canon BJC 2100 Version 3 4 SS Apply Cancel Unit inch Qmm Paper Size Margin Height Left 0 13 Top 041 Width Right 036 Bottom 029 4 Click the Apply button The Custom dialog box closes and the specified paper size is set Note gt e Any of Custom1 to Custom3 can be specified as the user defined paper size e To make the setting made with the Page Setup dialog box the default so that it is automatically selected whenever a new document is created place a check mark in the Save Settings checkbox Using the Macintosh Printer Driver 110 Changing the Print Dialog Box Settings Before you can start printing you ll want to make a few basic settings Set the BJ Cartridge and Media Type settings to match your printer setup then select the icon that corresponds to the print mode you want to use to print your document E Setting the Print Mode and Starting to Print This section explains how to make the required settings before you start printing You must enter values for Copies Pages BJ Cartridge Media Type and Print M
86. equivalent Recommended printer cable USB Material AWG28 data wiring pair or AWG20 to 28 distribution pair Type Twisted pair shielded cable Length Up to 16 4 ft 5 0 m Connectors USB standard Series B pluggable Specifications 235 Printing Specifications E General Specifications Acoustic noise level Approx 45 dB per ISO 9296 Operating environment Temperature 41 to 95 F 5 to 35 C Humidity 10 to 90 RH no condensation Storage environment Temperature 32 to 95 F 0 to 35 C Humidity 5 to 90 RH no condensation Power supply USA Canada AC 120 V 60 Hz Power consumption Standby Approx 2 W Printing Approx 18 W Dimensions with paper rest and paper output tray and extension retracted 14 6 x 7 5 x 6 5 in WxDxH 370 x 191 x 164 mm WxDxH Weight Approx 5 3 Ib 2 4 kg with paper rest and paper output tray and extension attached Specifications 236 Printing Specifications E Feed Method Continuous feed through auto sheet feeder single or multiple sheets E Sheet Feeder Capacity Plain Paper 20 Ib Artist Canvas Back Print Film Banner Paper 1 sheet Glossy Photo Cards 1 sheet Glossy Photo Paper 1 sheet Greeting Cards 1 sheet High Gloss Film 1 sheet High Resolution Paper 40 sheets max Magnet Sheet 1 sheet Transparencies 20 sheets max T shirt Transfers 1 sheet Envelopes 5 pieces max 50 sheets max 1 sheet 10 sheets max Specifications 237 E Print Media
87. er Problems E Improper Colors Displayed in the Dialog Box CHECK ma Go IS THE NUMBER OF DISPLAY COLORS SET TO HIGH COLOR OR TRUE COLOR This problem occurs when IS Scan is launched from a TWAIN compatible application program If the problem is not solved change the number of display colors of your computer From the Start menu select Settings and then select Control Panel Double click the Display icon then click the Settings tab Check that the Colors setting is High Color or True Color in the Colors box Or you may be able to solve the problem by minimizing the IS Scan window and then return to the original size Check the Color Depth setting From the Apple menu select Control Panels Select Monitors amp Sound Check that Thousands or Millions are set for Color Depth Scanner Problems 351 Other Scanner Problems E Scanning Too Slow Scanning is requiring an unusually long time CHECK ARE YOU USING A HIGHER RESOLUTION THAN REQUIRED In order to scan an image your computer must be able to receive a large amount of data Therefore the scanning speed varies according to the performance of the computer To shorten the time required for scanning e Use the appropriate resolution setting Make sure that the resolution is not set higher than you require e Use the prescanning capability Scanner Problems 352 Other Scanner Problems E Communication Error Occurs CHECK 1 CHECK 2 CHECK
88. eriodically Printouts may be stained by excess ink inside of the printer Cleaning the Printer CHECK 2 Is A PAGE EJECTED BEFORE THE PREVIOUS PAGE IS DRY If you are printing on media that requires a few minutes to dry remove each page from the paper output tray as it is ejected from the printer This prevents the next page from stacking on top of a printed page before it is dry Troubleshooting 174 E Ink Blurred Printout Is Unsatisfactory Images are not sharp or the ink has spread and run together CHECK 1 ARE YOU PRINTING A PHOTOGRAPH OR ILLUSTRATION THAT REQUIRES A LARGE AMOUNT OF INK In the printer driver set Print Quality to Fine The Fine setting reduces the tendency for ink to spread in printing color documents that require large amounts of ink and reduces the tendency for ink to spread where black areas are adjacent to colored areas 1 Open the Printer Properties dialog box 2 Click the Advanced button in the Main tab 3 Inthe Quality tab drag the slide bar to the right toward the Fine setting 1 When using Manual for printing click the Details button in the Print dialog box 2 inthe Quality panel drag the slide bar to the right toward the Fine setting Troubleshooting 175 CHECK 2 CHECK 3 CHECK 4 Printout Is Unsatisfactory ARE YOU USING PLAIN PAPER If you are using plain paper use another type of print media To minimize ink spread use High Resolution Paper Glossy Photo Paper or
89. es 7 Press down on the corners and the middle of the envelopes to expel air and eliminate warp and curl PA Le FG 2 Ifthe envelopes are still warped hold the envelopes at diagonally opposed corners and bend lightly Confirm that the flaps are straight Paper Handling 63 Printing on Special Media Types 3 Formore reliable feed make sure the flaps lie flat by rubbing with the tip of a pen Ce OO E Loading Envelopes e Load envelopes with the address side facing up with the flap side facing down Print Side e You can load up to five envelopes in the sheet feeder e Be sure to set the paper thickness lever to the right e Set the Media Type to Envelope in the printer driver Do not allow more than five envelopes to stack up in the output tray Paper Handling 64 Printing Photographs E Tips for Printing Photographic Images To produce the best possible print quality for printing photographic images from a digital camera or scanner or photographic images downloaded from a home page on the Internet follow these guidelines e Use the BC 22e Photo BJ Cartridge e Use special media designed for reproducing photographs e Use the correct print settings in the printer driver Make sure that the printer is plugged in Also make sure the BC 22e Photo BJ Cartridge is installed 2 Load special print media in the auto sheet feeder of the printer Excellent prints of photographs can be obtained with plai
90. eting Cards in the original package in a dry cool location away from direct sunlight high temperature and high humidity Paper Handling 54 Printing on Special Media Types E High Gloss Film You can print high quality photographs using this media type with a BC 21e Color BJ Cartridge e Do not use the BC 22e Photo BJ Cartridge with High Gloss Film e Load this film with the printing side the glossy side facing up e Load one sheet at a time e Set the Media Type setting in the printer driver to High Gloss Film Selecting the BU Cartridge and Media Type Changing the Print Dialog Box Settings e After printing remove each sheet from the output tray as it is ejected e Allow about two minutes for the ink to dry on the High Gloss Film E High Resolution Paper This paper provides superior color development It is highly suitable for printing business documents that contain color graphs charts and photographs e Load paper with the printing side the whiter side facing up e Load up to 40 sheets of paper at a time in the sheet feeder e Set the Media Type setting in the printer driver to High Resolution Paper Paper Handling 55 Printing on Special Media Types Selecting the BJ Cartridge and Media Type Changing the Print Dialog Box Settings e You can allow up to 20 sheets to stack in the output tray However if the printed paper curls or ink does not dry quickly remove each sheet as it comes out o
91. f the printer After printing one package of High Resolution Paper you need to clean the printer rollers with the cleaning sheet provided in the pack of paper This cleans paper dust from inside the printer to help reduce sheet feeding problems Cleaning the Paper Feed Rollers Paper Handling 56 Printing on Special Media Types E Magnet Sheets Prepare the Magnet Sheet as follows e Place one sheet of plain paper behind one Magnet Sheet e Place both sheets on a hard surface to align the bottom edge and sides Plain paper Glossy side of Magnet Sheet Paper Handling 57 Printing on Special Media Types From the bottom edge roll the two sheets together with the plain paper facing out and glossy side of the Magnet Sheet facing inside Once rolled hold in this position for 20 seconds Unroll the media and place it in the sheet feeder immediately Make sure the print glossy side of the Magnet Sheet is facing up when you insert it into the sheet feeder Load one Magnet Sheet at a time in the sheet feeder Set the paper thickness lever to the right Paper Handling 58 Printing on Special Media Types Set the Media Type setting in the printer driver to Glossy Photo Paper Selecting the BJ Cartridge and Media Type Changing the Print Dialog Box Settings Remove each printed sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 30
92. fy the paper size in the application program you are using 2 Make sure that the printer is set up properly e Make sure that the printer is plugged in e Load a stack of plain paper into the auto sheet feeder Now you define settings in the printer driver dialog box For Windows users For Macintosh users Basic Printing Procedures 26 Printing Your Document For Windows users 1 Open the Printer Properties dialog box Select the command used for printing make sure the Canon BJC 2100 is selected as the default printer and then click the Properties button Depending on the application program you use the print operation procedure may be different Refer to the documentation for your application program Eq Document WordPad Eie Canon BJC 2100 gt Print Ctrl P Basic Printing Procedures 27 Printing Your Document 2 Specify the necessary print settings in the printer driver Canon BJC 2100 Properties w ii ese ene o ox f cea ee He Using the Windows Printer Driver 3 Click the OK button to close the Printer Properties dialog box Basic Printing Procedures 28 Printing Your Document 4 Start printing from the application program Click the OK button Printing begins Selector Click Here Basic Printing Procedures 29 Printing Your Document The following screen appears during printing CJRSTR Microsoft Word Va i E Printing Pause
93. g holder and then load it in the auto sheet feeder of the printer Click the Prescan button The remaining steps are similar to those described for Scanning an Image Using IS Scan Scanning an Image Using the Scanner With Windows 292 Using Capture Photo Use the Capture Photo feature to scan a photographic print such as a snapshot You can also edit enhance save and print the scanned image 1 Click the Capture Photo button in the main IS Scan Plus screen The Capture Photo screen displays 8 IS Scan Plus oxi Photo Type mal e Color Black amp White aa Regular Panorama Photo Size D ream Doe BnR 7 5 50 5 50 Inches hd Capture Photo 180 dpi By default a Selection Box appears in the Preview Area To delete the Selection Box point to any location in the Preview Area and right click your mouse Using the Scanner With Windows 293 Using Capture Photo Specify these settings e Select Color or Black amp White in the Photo Type box e Select Regular or Panorama in the Photo Size box Insert the image you wish to scan into the scanning holder and then load it in the auto sheet feeder of the printer Click the Prescan button The remaining steps are similar to those described for Scanning an Image Scanning an Image Using the Scanner With Windows 294 Editing a Scanned Image You can edit or
94. he document displayed on the screen Troubleshooting 161 Printout Is Unsatisfactory CHECK 4 IS THE PROBLEM IN THE ORIGINAL FILE If the printout does not match the document displayed on the screen when you print a certain file the cause of the problem may be in the file or the application program you are using Rebuild the file and print it again If the rebuilt file prints correctly the original file was probably faulty If the rebuilt file does not print correctly contact the software application company Before You Call for Help Troubleshooting 162 Printout Is Unsatisfactory E Printed Text Rotated 90 Degrees The document text orientation is not correct and it is printed rotated 90 degrees CHECK 1 CHECK 2 Note gt Is THE ORIENTATION SETTING CORRECT Select Portrait to print across the width of the page and select Landscape to print across the length of the page Open the printer driver dialog box and set the correct printing direction Check the button for Orientation in the Page Layout tab Select Page Setup from the File menu and check Orientation Is LANDSCAPE ORIENTATION SPECIFIED IN THE APPLICATION PROGRAM Check the Orientation feature in your application program Some application programs have a setting in the print dialog box that allows you to set the orientation For details refer to the documentation of the application program If the application program has an Orientation sett
95. he bottom right corner of the page or printing beyond the right or bottom margins and cut off from view CHECK 1 IS THE PAPER IN THE PRINTER SMALLER THAN THE PAGE SIZE SPECIFIED IN THE PRINTER DRIVER If you print on paper smaller than the page size selected in the printer driver text is printed in the bottom right corner or cut off at the bottom or right edge of the paper Open the printer driver dialog box and check the page size setting If the setting does not match the size of the paper in the printer replace the paper in the printer or change the page size setting Setting the Page Size Changing the Page Setup Dialog Box Settings Troubleshooting 165 CHECK 2 Printout Is Unsatisfactory Is SCALED PRINTING SET FOR ENLARGEMENT IN THE PRINTER DRIVER If Scaled Printing is set for enlargement in the printer driver the document is enlarged and printed in the bottom right corner or cut off at the bottom or right edge of the paper To disable Scaled Printing open the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh and change the setting Refer to the printer driver online help for more details Opening the Printer Properties Dialog Box Changing the Page Setup Dialog Box Settings Troubleshooting 166 Printout Is Unsatisfactory E Text or Image Reversed Mirrored The printed image is printed with left and right sides reversed or mirrored CHECK Is BACK PRINT
96. he stack until it is snug Load Limit Mark Print Side Paper Guide Note gt Make sure that the top of the stack is not higher than the load limit mark Basic Printing Procedures 34 Paper Handling A Paper and Other Print Media Notes on Handling Print Media Setting the Paper Thickness Lever Printing on Special Media Types Artist Canvas Back Print Film Banner Paper Glossy Photo Cards Glossy Photo Paper Greeting Cards High Gloss Film High Resolution Paper Magnet Sheets Transparencies T Shirt Transfer Envelopes Printing Photographs BJC Paper Handling 35 Paper and Other Print Media This section describes the types of print media you can use with the printer E Ordinary Paper e Plain Paper You can use standard photocopier paper The paper weight must be from 17 to 28 Ib 64 to 105 g m You can also use Canon Bubble Jet Paper Note gt To prevent paper jams and other problems never use media heavier than 28 Ib 105 g m Specifications e Envelopes You can use the standard US Commercial 10 and European DL sizes You can also use the envelopes that come with Canon Greeting Cards Do not use other envelope sizes E Canon Specialty Paper e Artist Canvas Use this media to add an artistic touch to your images and artwork In the printer driver select High Resolution Paper for Media Type and Custom 9 5 x 14 inch for Paper Size Paper Handling 36 Paper and Other Print Media Back Pri
97. heet provided in the packet of coated paper Maintaining the Printer 145 Cleaning the Paper Feed Rollers Peel the two pieces of tape off the cleaning sheet yaa 2 Load the cleaning sheet e Load the sheet with the taped side facing up and the sticky pads down e Slide the paper guide snug against the left side of the cleaning sheet Maintaining the Printer 146 Cleaning the Paper Feed Rollers Start cleaning Windows Open the Printer Properties dialog box click the Maintenance tab and then click the clean paper feed rollers icon Select Page Setup from the File menu then click Utilities and click the Feed Macintosh ie Rollers Cleaning icon When you are prompted to confirm the cleaning click the OK button Important Do not re use a cleaning sheet Maintaining the Printer 147 Transporting the Printer Use the original box and packing material to repack the printer for shipping or moving to another location When you do not use the original box make sure that the printer is packaged properly so that it does not get damaged during the transportation 1 Open the front cover and remove the BJ cartridge from the cartridge holder Store the removed BJ cartridge in the SB 21 Ink Cartridge Storage Box 2 Remove the paper rest and the paper output tray from the printer 3 Unplug the power cord from the power outlet Maintaining the Printer 148 Transporting the Printer 4 Disconnect the printer
98. height Banner Paper 8 24 x 65 88 in Letter 203 2 x 1779 0 mm A4 Le 1 0 in 24 5 mm 1 0 12 in 3 0 mm 0 13 in letter 777 3 4 mm A4 0 13 in letter A 3 4mm aa f Min 2 sheets Max 6 sheets Gag Recommended printing area Printable area Specifications 247 Using the Optional IS 22 Color Image Scanner Cartridge nn Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems BJC Using the Optional IS 22 Color Image Scanner Cartridge 248 Using the Scanner Soe Scanner Driver Basics Unpacking the Scanner Cartridge Installing the IS Scan Software Installing the Scanner Cartridge Basic Scanning Procedure Using the White Calibration Sheet Scanning Area Guidelines Loading an Image BJC Using the Scanner 249 Scanner Driver Basics Installing the optional IS 22 Color Image Scanner Cartridge in the printer makes it possible to scan and save images such as your favorite photographs and greeting cards Photograph Welcome a er esd ee a eess Home page Wallpaper for your computer Using the Scanner 250 Scanner Driver Basics To use the scanner cartridge you must install the IS Scan software which includes the IS Scan scanner driver and the IS Scan Plus utility program These two programs provide many features that allow you to perform simple color adjustments to improve the quality of the
99. hite Off White data suitable for facsimile Text transmission Enhanced 200 dpi OCR Scans by converting a Black amp Off Black amp monochrome image into the White Off White data suitable for OCR input Text Enhanced 360 dpi Custom Selected when a specific range of settings are to be made Customizing the Scanning Settings By default Prescan is not enabled When enabled B amp W is the default Prescan Mode You can choose Color Grayscale or Black amp White Using the Scanner With Macintosh Changing the Scanning Mode Note gt e The Settings dialog box displays when you select Settings after you click the Menu button in the main dialog box e When you select FAX or OCR the document is scanned and processed as a grayscale image and converted to monochrome binary image data This process eliminates unnecessary image background and increases the quality of the scanned text and line art When you select Text the document is scanned and processed as a monochrome image Using the Scanner With Macintosh 317 Customizing the Scanning Settings When you select Custom for Scanning Mode in the Settings dialog box you can specify the scanning settings 1 Click the Menu button in the main dialog box and then select Settings 2 Click the up or down arrow in Scanning Mode and then select Custom Settings Paper Size Letter 8 5in x 11 0 in Scanning Mode Image
100. icular Topic When you click the button on the upper right corner of the Printer Properties dialog box the shape of the mouse pointer changes to R 2 Click the desired item to learn more about the item A detailed explanation appears Canon BJC 2100 Properties Main Page Layout Stamp Background Maintenance Choose Print Mode a f E amp Draft DTP Photo SuperPhoto BJ Cartridge Color I Grayscale Print Media Type Plain Paper z r A Page Size Letter E Orientation Portrait Printing Type Normal size Printing Direction Portrait Feed Auto Feeder Stamp None Background None C Paper Thickness Lever Left iy Media Type settings so that they match the printer Advanced About Defaults Canon BJC 2100 Properties 2 x Main Page Layout Stamp Background Maintenance Choose Print Mode Print Mode A print mode registers a combination of print quality and color settings When you select the icon that is the closestto the document or purpose the system automatically sets the recommended BJ Cartridge and Media Type Ifthe selections are different from the items that have actually been set in the printer correct the BJ Cartridge and p E E Photo SuperPhoto y Grayscale Print Letter settings To specify settings for other print modes select the icon Portrait and click the Advanced button
101. ies dialog box then click the Main tab 2 Click the Advanced button 3 Select Photo Optimizer in the Quality tab Paper Handling 67 1 Printing Photographs Check the Whole Page checkbox if necessary Enabled When the Whole Page setting is enabled the Photo Optimizer adjusts multiple photographic images appearing on the same page separately Use this setting when any trimmed or rotated images are contained in the page Disabled When the Whole Page setting is disabled the Photo Optimizer adjusts multiple graphic images appearing on the same page as a whole Select Photo Optimizer in the Quality panel The Photo Optimizer feature works on the image that is edited using the edit menu such as Cut and Rotate in a graphics application program Disabled Enabled Paper Handling 68 Using BJ Cartridges eee Types of BJ Cartridges BJ Cartridge Guidelines Replacing Ink Tanks Replacing the BJ Cartridge BJC Using BJ Cartridges 69 Types of BJ Cartridges This section describes the BJ cartridges that you can use with the printer Select the BJ cartridge that best meets your particular print job E BC 21e Color BJ Cartridge included with printer Use this BJ cartridge for standard high quality color printing BCI 21 Color BCI 21 Black Ink Tank Ink Tank BJ Cartridge Without Ink Tanks BC 21e Color BJ Cartridge Using BJ Cartridges 70 Types of BJ Cartridges The BC 21e Color BJ Cartri
102. indicated by these symbols Cautions alert you to ways to avoid injury to yourself damage to the A Caution printer or the loss of valuable data Note gt Notes provide advice tips and suggestions that are intended to help you work more efficiently with the printer This arrow and blue text indicate a link to where you can find more information about the current subject This manual uses the following symbols depending on the computer system you are using Always observe the instructions indicated by these symbols Indicates information for Windows 2000 Windows 98 Windows 95 and indows Windows NT users only Indicates information for iMac and Power Macintosh G3 and G4 users Macintosh only Throughout this guide the names Microsoft Windows 2000 Microsoft Windows 98 Microsoft Windows 95 and Microsoft Windows NT 4 0 are abbreviated respectively as Windows 2000 Windows 98 Windows 95 and Windows NT Introduction 7 How to Use This Manual To view this User s Manual please use Acrobat Reader 4 0 which is included on your CD ROM or a later version of Acrobat Reader cy Use this button when you wish to zaj Use this button to display the enlarge the screen you are viewing 4 previous page of the User s Select this button in the tool bar and Manual then click within the screen of the User s Manual Use this button to display the next page of the User s Manual
103. ing make sure that the setting Portrait Landscape matches the Orientation setting in the printer driver Troubleshooting 163 Printout Is Unsatisfactory E Printing in Top Left Corner CHECK 1 CHECK 2 IS THE PAPER IN THE PRINTER LARGER THAN THE PAGE SIZE SPECIFIED IN THE PRINTER DRIVER If you print on paper larger than the page size selected in the printer driver the page is printed in the top left corner Open the printer driver dialog box and check the page size setting If the setting does not match replace the paper in the printer or change the page size setting Setting the Page Size Changing the Page Setup Dialog Box Settings Is SCALED PRINTING SET FOR REDUCTION IN THE PRINTER DRIVER If Scaled Printing is set for reduction in the printer driver the document is reduced and printed in the top left corner of the page To disable Scaled Printing open the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh and change the setting Opening the Printer Properties Dialog Box Changing the Page Setup Dialog Box Settings Troubleshooting 164 Printout Is Unsatisfactory If you want to use Scaled Printing with reduction make sure that the correct percentage is set and confirm that the page size selection is correct Refer to the printer driver online help for more details E Text Cut Off at Bottom Right Corner Right Edge or Bottom Edge The text is printing in t
104. ing to your print purpose in the Choose Print Mode box 3 Make sure that the BJ Cartridge and Media Type settings match the BJ cartridge and print media installed in the printer Canon BJC 2100 Properties 2 xi Main Page Layout Stamp Background Maintenance a H p E Draft DTP Photo SuperPhoto H BJ Cartridge Color z I Grayscale Print Media Type Plain Paper x Page Size Letter Orientation Portrait Printing Type Normal size Printing Direction Portrait Using the Windows Printer Driver 93 Note gt Selecting the Print Mode When you change a default setting in the BJ Cartridge or Media Type box the icon that indicates the current settings changes to User modified Canon BJC 2100 Properties 21x Main Page Layout Stamp Background Maintenance Photo SuperPhoto E I Grayscale Brint Current Setting You can start a print job with the User modified icon or you can save the settings in the Choose Print Mode box under a new icon Use the online help feature to learn how to save the modified settings Using Online Help Using the Windows Printer Driver 94 Setting the Page Size Set the page size you use from within the application program before printing Also make sure that the Page Size setting in the Printer Properties dialog box is identical to the paper size setting in the application program E Confirming the Page Size You can
105. l smells or strange noises around the printer immediately unplug the power cord Continuing to use the printer in these circumstances could cause a fire or electric shock Call the Canon Customer Care Center Getting Help From Canon Always grasp the plug when you unplug the power cord Unplugging the power cord by pulling on the cord can damage the cord and cause a fire or electric shock Do not use a power supply voltage other than that supplied in the country of purchase Using incorrect voltage could cause fire or RY electric shock The correct power supply voltage and frequency is as follows USA Canada AC 120V 60Hz Introduction 18 Safety Precautions E Cleaning and Maintaining the Printer Use a damp cloth to clean the printer Do not use flammable solvents such as alcohol benzene or thinners If flammable solvents come in contact with electrical components inside the printer such substances could cause a fire or electric shock Always unplug the printer from the power outlet when you are cleaning the printer If you mistakenly plug in the printer while cleaning it you could touch moving internal printer components and suffer injury Do not attempt to disassemble or modify the printer There are no user serviceable parts inside the printer The printer contains high voltage components that could cause a fire or electric shock Never attempt any maintenance procedure other than
106. layed Sufficient memory not available for the application program Check that the required amount of memory is allocated to the application program If there is not enough memory installed install more memory Refer to the User s Manual for your computer for information on installing additional memory Error number 203 displayed Installed printer driver not operating correctly Remove the installed BJ printer driver and then install the printer driver again Troubleshooting 219 An Error Message Appears Error number 300 displayed Check the following e Printer is plugged in e Printer cable is connected securely Make sure that the printer cable is securely fastened to the computer and the printer If the problem cannot be solved check the settings in Chooser Select Chooser from the Apple menu 2 Click the BUC 2100 icon 3 Make sure that BUC 2100 is specified in the Connect to box If the problem still cannot be solved remove unneeded documents from Control Panels folder and try again Troubleshooting 220 Other Problems Cannot Install Printer Driver BJ Status Monitor Does Not Open Cannot Execute Background Printing Ink Runs Out Too Quickly Troubleshooting 221 Other Problems E Cannot Install Printer Driver CHECK 1 Note gt DID YOU FOLLOW THE PRINTER DRIVER INSTALLATION INSTRUCTIONS IN THE Quick START GUIDE The Quick Start Guide provides step by step instructions for instal
107. layed in the Printer Properties dialog box Canon BJC 2100 Properties Pea E Standard DTP Photo SuperPhoto cil Using the Windows Printer Driver 88 Opening the Printer Properties Dialog Box E Directly From the Start Menu When you wish to specify print settings that are common to all application programs open the Printer Properties dialog box directly from the Start menu This method is also helpful when you wish to use maintenance functions such as print head cleaning without starting up an application program Click the Start button Point to Settings then click Printers 2 When the Printers window is displayed click the Canon BJC 2100 icon BA Fal Pause Printing P Cut Copy Paste v Set as Default Purge Print Documents Capture Printer Port End Capture Create Shortcut Canon Delete BJC 2100 Rename Properties v Printers e Work Offline Close Using the Windows Printer Driver 89 Note gt Opening the Printer Properties Dialog Box Select Properties from the File menu The Printer Properties dialog box opens Make sure that the Main Page Layout Stamp Background and Maintenance tabs are contained in the Printer Properties dialog box Canon BJC 2100 Properties 2 xi amp Page Layout gJ Stamp Background ih Maintenance General Details Color Management amp Main SY Conon 80 2100 Comment Separator page inone x Brow
108. ling the printer driver If you are re installing the printer driver remove any other Bubble Jet printer drivers that have been installed on the computer before re installing the printer driver If an error occurred during installation and you had to shut down the installation procedure you may not be able to install the printer driver because Windows is no longer stable Restart Windows and then reinstall the printer driver Troubleshooting 222 CHECK 2 CHECK 3 Note gt Other Problems ARE ANY OTHER APPLICATION PROGRAMS RUNNING The installation program may not execute successfully if it is started with other applications running in the background Before you run the installation program again shut down all other application programs If other BJ printer drivers are installed in your system uninstall them before you run the installation program again DID YOU SPECIFY THE CORRECT CD ROM DRIVE FOR INSTALLATION If the driver installation program did not start automatically when you loaded the CD ROM double click the My Computer icon then double click the CD ROM icon on the Windows desktop For details about the installation procedure refer to the Quick Start Guide e The drive name E for example varies according to how your system is set up e When you install the printer driver from Run in the Start menu correctly specify the CD ROM drive and file name of the printer driver installation program Setup exe
109. ll under warranty 1 757 413 2848 Technical support 7 days a week for products no longer under warranty for 24 99 per call 1 800 423 2366 or for 2 50 per minute to a maximum of 25 00 per call 1 900 246 1200 Within Canada call for technical support 24 hours a day 7 days a week 1 800 OK CANON Support program specifics subject to change without notice Refer to individual product information for warranty details Troubleshooting 232 Specifications I Printing Specifications Printing Area BJC Specifications 233 Printing Specifications Printing method Bubble Jet on demand Printing resolution 720 horizontal x 360 vertical dpi Print speed printing with Canon standard pattern Black printing using BC 20 Black BJ Cartridge Fast 5 ppm Normal 4 ppm Color printing using BC 21e Color BJ Cartridge Fast 2 ppm 2 5 ppm Normal 1 5 ppm Measured at ISO 10561 Print direction Bi directional Print width Max 8 0 in 203 2 mm Specifications 234 Printing Specifications E Interface Specifications Interface parallel IEEE 1284 compatible Interface USB USB 1 10 compatible Interface connector parallel Amphenol 57 40360 or equivalent Interface connector USB USB standard Series B receptacle USB interface Recommended printer cable parallel Material AWG28 or larger Type Twisted pair shielded cable Length Up to 6 5 ft 2 0 m Connectors Amphenol 30360 or
110. lly recognizes photographs Color Plain Paper and graphics and prints using the optimum print settings This print mode is the best choice when you print data that contains different elements such as text tables graphs and photographs in the same document SuperPhaoto Produces high print quality for printing Color High photographs and other graphics with fine Resolution gradations of tone Paper Produces the best possible print quality Photo Glossy for printing photographs This print mode Photo Paper is also suitable for printing graphics with fine gradations of tone Note gt e In addition to the BJ Cartridge and Media Type settings other print settings are also pre assigned in each icon in the Choose Print Mode box To confirm all default settings click the Advanced button after selecting the icon The settings in the Quality Special Effects and Color tabs are the properties of the print mode e You can modify the default print mode settings as necessary e To learn about all the features of the printer driver use the online help Using Online Help Using the Windows Printer Driver 92 Selecting the Print Mode E Selecting the BJ Cartridge and Media Type After you select the icon match the BJ Cartridge and Media Type settings with the BJ cartridge and print media installed in the printer 1 Open the Printer Properties dialog box then click the Main tab 2 Select the desired icon accord
111. matically when you loaded the CD ROM double click the My Computer icon then double click the CD ROM icon on the Windows desktop E Installing the IS Scan Software Scanner Problems 348 Note gt CHECK 4 Other Scanner Problems e The drive name E for example varies according to how your system is set up IS THERE A PROBLEM WITH THE CD ROM The Install Me First CD ROM may be damaged On the Windows desktop double click the My Computer icon then double click the CD ROM icon If Windows cannot read the CD ROM call the Canon Customer Care Center for help Getting Help From Canon Scanner Problems 349 Other Scanner Problems E Does Not Launch With Default Settings CHECK wl DID YOU LAUNCH IS SCAN FROM A TWAIN COMPATIBLE GRAPHICS APPLICATION PROGRAM This problem occurs when IS Scan is launched from a TWAIN compatible graphics application program Depending on the TWAIN compatible graphics application program Previous Settings selected in the Standard Value box under the Custom Settings dialog box may be cleared and standard settings characteristic of the TWAIN compatible program you are using may be used when launching IS Scan To use the settings selected in the Custom Settings dialog box when launching IS Scan follow these steps Select Save Settings File from the Settings menu The next time you launch IS Scan select Open Settings File from the Settings menu Scanner Problems 350 Other Scann
112. me check the following CHECK 1 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION If there are wide differences between the screen colors and printed colors one of the ink tanks may have run out of ink or some of the print head nozzles may be clogged Print a Nozzle Check Pattern and check the results Clean the print head when the patterns are broken or missing Printing a Nozzle Check Pattern Cleaning the Print Head Troubleshooting 158 CHECK 2 CHECK 3 Printout Is Unsatisfactory ARE THE PRINTER DRIVER SETTINGS CORRECT Open the printer driver dialog box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab Also make sure that the BJ Cartridge and Media Type settings match the BJ cartridge and media currently set in the printer gt Selecting the Print Mode You may also want to click the Advanced button in the Main tab click the Color tab and adjust the color settings such as Color Balance Output Style and Brightness If Color Adjustment is off click the checkbox to turn it on Changing the Print Dialog Box Settings Use Manual for printing ARE YOU USING PLAIN PAPER OR HIGH RESOLUTION PAPER The color clarity of your printouts will be different when using various print media To obtain the best color results use Canon High Resolution Paper or Canon Glossy Photo Paper Troubleshooting 159 Printout Is Unsatisfactory E Printout Does Not Mat
113. mpatible graphics application programs support specific file format types and resolution settings only For example the resolution settings of some OCR optical character reader application programs are limited to 300 or 400 dpi Check the file format types and resolution settings of the TWAIN compatible graphics application program first and then scan and transfer the image again Scanner Problems 346 Other Scanner Problems Cannot Install Scanner Driver Does Not Launch With Default Settings Improper Colors Displayed in the Dialog Box Scanning Too Slow Communication Error Occurs Error Message Appears Scanner Problems 347 Other Scanner Problems E Cannot Install Scanner Driver CHECK 1 CHECK 2 CHECK 3 DID YOU FOLLOW THE SCANNER DRIVER INSTALLATION INSTRUCTIONS Installing the IS Scan Software If an error occurred during installation and you had to shut down the installation procedure you may not be able to install the scanner driver because Windows is no longer stable Restart Windows and then reinstall the scanner software ARE ANY OTHER APPLICATION PROGRAMS RUNNING The scanner driver installation program may not execute successfully if it is run with other applications running in the background Before you run the installation program again shut down all other application programs DID YOU SPECIFY THE CORRECT CD ROM DRIVE FOR INSTALLATION If the installation splash screen did not start auto
114. n paper but for superior color reproduction use one of the following special media High Resolution Paper Glossy Photo Paper T Shirt Transfer Paper Handling 65 Printing Photographs Adjust the printer driver settings For Windows users For Macintosh users Note For optimum reproduction of all the color tones make sure that the Media Type setting is correct for the media you have loaded in the printer For Windows users SuperPhaoto Open the Printer Properties dialog box and click on the Main tab Select SuperPhoto in the Choose Print Mode box When SuperPhoto is selected the BJ Cartridge setting automatically changes to Photo and the Media Type changes to High Resolution Paper Make sure these settings match the BJ cartridge and media you have installed Click the OK button to close the Printer Properties dialog box Start the print job Paper Handling 66 Printing Photographs For Macintosh users Select the command usea tor printing for example Print from the File menu to open the Print dialog box 2 Select the Photo icon in the Print dialog box 3 Select Photo in the BJ Cartridge setting and click the Print button E About Photo Optimizer The Photo Optimizer adjusts a photographic image created with a digital camera when it is printed out Use the Photo Optimizer to compensate unsatisfactory color balance and over or underexposure before printing 1 Open the Printer Propert
115. n without printing click the Cancel button E Saving a Document as a PICT File To save your document as a PICT file click the Options button and change the output destination 1 Open the Print dialog box and click the Options button The Options dialog box is displayed 2 Select PICT File as the output destination and click the OK button Canon Options Destination Q Printer OG Preview PICT File SS oie S42 Printin reverse order 1 O Print collated pages Page Layout 1Up gt Page Order Left to right Ta Frame None Using the Macintosh Printer Driver 117 Changing the Print Dialog Box Settings 3 Click the File button in the Print dialog box Canon BJC 2100 Version 3 4 Te EE Copies i Pages All OQ From BJ Cartridge Print Mode Media Type E Lie Details Plain Paper 2 Current Settings Text R i Print Quality Normal Fast Paper Feed i Halftoning Scatter O Print Grayscale 4 Type in the name under which you want to save and click the Save button o Desktop Macintosh Eject Desktop PICTFile The document data is saved in PICT file format Using the Macintosh Printer Driver 118 Using Balloon Help Turn on balloon help to display an explanation of each function on the screen When you position the cursor over a given item a brief explanation of that item appears in a b
116. nce Troubleshooting Background None BJ Background Monitor e BJ Status Monitor a C Paper Thickness Lever Left Print Cancel To find an item you want information about click the Index or Find tab and enter a keyword Using the Windows Printer Driver 101 Closing the Printer Properties Dialog Box After specifying the necessary print settings close the Printer Properties dialog box and start your print job 1 Make sure the information on the tabs is correct 2 Click the OK button The print settings become enabled and the Printer Properties dialog box closes cor aF Using the Windows Printer Driver 102 Closing the Printer Properties Dialog Box Note gt e To set the print settings without closing the Printer Properties dialog box click the Apply button e To ignore any changes you have made click the Cancel button e To change the print settings back to the factory settings click the Defaults button Using the Windows Printer Driver 103 Using the Macintosh Printer Driver eee Printer Driver Basics Selecting a Printer Driver Changing the Page Setup Dialog Box Settings Changing the Print Dialog Box Settings Using Balloon Help Using Background Printing Using the Printer With a Network BJC Using the Macintosh Printer Driver 104 Printer Driver Basics The printer driver controls communication between the printer and your computer To use the printer with your computer yo
117. ng E Saving the Settings to a File Save the Page Size Scanning Mode and Image Size settings in the main IS Scan dialog box as a file 1 2 Specify the desired settings in the Page Size Scanning Mode and Image Size boxes Select Save Settings File from the Settings menu Save in 9 IS Scan z fa El el EEJ File name M yCat Save as type fis Scan setting file bjs x Cancel Select the folder in which the file is to be saved Enter a File name Click the Save button Using the Scanner With Windows 280 Using the Saved Settings Open the file in which the desired settings were saved and use those settings for scanning 1 2 Note gt Select Open Settings File from the Settings menu Select the file you wish to use then click the Open button The file name is displayed in the Settings File box and the settings change in the main IS Scan dialog box e When you open the file while an image is displayed in the preview area the prescanned or scanned image is discarded Prescan or scan the image again e Select Save Settings File from the Settings menu when you have changed the settings and you wish to overwrite the current file and save all the current settings to it e Select Save Settings File As from the Settings menu when you have changed the settings and you wish to save all the current settings under a new file name Using the Scanner With Windows 281 Other IS Scan Features
118. ngs match the BJ cartridge and media currently set in the printer Selecting the BJ Cartridge and Media Type You may also want to click the Advanced button in the Main tab Click the Color tab check that Color Adjustment is enabled and then adjust the color settings such as Color Balance Output Style and Brightness Changing the Print Dialog Box Settings Select the Color panel and change the settings such as the Matching method Troubleshooting 156 Printout Is Unsatisfactory CHECK 3 RE FILLED INK TANK INSTALLED IN THE BJ CARTRIDGE You may not be able to achieve satisfactory performance with an ink tank that has been re filled or that uses third party ink It is recommended that you use ink tanks specifically designed for use with the Canon BJ cartridge gt Using BJ Cartridges Troubleshooting 157 Printout Is Unsatisfactory E Printed and On screen Colors Do Not Match The colors you see on the screen do not match the colors you see in the printed copy of the same image For example objects that appear blue on the screen are printed purple and objects that appear pale green on the screen are printed dark green A color display and printer do not reproduce color in the same way The printed color tones may not perfectly match the colors you see on the screen because screen color varies depending on how the screen is viewed and calibrated When the differences between displayed and printed colors are too extre
119. nk to dry Note To avoid smudging and prevent printed sheets of back print film from sticking together place a sheet of uncoated plain paper between each sheet of back print film When storing a single sheet of back print film in a plastic folder place sheets of plain paper on both sides of the film Paper Handling 48 Printing on Special Media Types E Banner Paper Banner Paper consists of letter size sheets that are joined together to make one long strip These are used for printing long posters or banners up to six sheets in length e Printing on banner paper consumes a great deal of ink If the BJ cartridge is low on ink replace it e Position the printer so that the banner paper can hang straight down as it emerges e Do not allow the banner to touch your desk or floor until the ink is dry Paper Handling 49 Printing on Special Media Types e Tear off the number of sheets you want to print plus one extra A maximum of six sheets can be printed at one time In this case tear off seven sheets e When setting the paper guide leave a small space along the edge of the paper Printing Side Paper Handling 50 Printing on Special Media Types Note gt Load the banner paper so that the trailing edge is folded up and not hanging down e Fold the joint between sheet 1 and sheet 2 upward e Set the Media Type setting in the printer driver to Plain Paper Selecting the BU Cartridge and Media Type
120. ns However there is no guarantee that interference will not occur ina particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Introduction 12 FCC Regulations Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Industry and Science Canada Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat riel brouilleur Appareils Num rique
121. ns of the printer driver Using Online Help Note gt Using the Windows Printer Driver 85 Opening the Printer Properties Dialog Box When you specify the print settings or use maintenance functions such as print head cleaning open the Printer Properties dialog box There are two different ways to open the Printer Properties dialog box from your application program or from the Start menu Note gt This section describes the general procedures for opening the Printer Properties dialog box Depending on the application program you use different menu items may be used for printing For more details refer to the User s Manual for your application program E From Your Application Program You can open the Printer Properties dialog box from your application program before printing Select the command used for printing for example Print or Print Setup in the File menu in your application program Using the Windows Printer Driver 86 Opening the Printer Properties Dialog Box Make sure that Canon BJC 2100 is selected in the Printer box If another printer name is displayed click the down arrow and then select Canon BJC 2100 from the pull down list Canon BJC f Selection Using the Windows Printer Driver 87 Opening the Printer Properties Dialog Box Click the Properties button The Printer Properties dialog box opens Make sure that the Main Page Layout Stamp Background and Maintenance tabs are disp
122. nt Film This white translucent film is ideal for displays that use backlighting to show a printed image in the same way as slides and stained glass The original image is reversed mirrored when printed You cannot print on this media using the BC 22e Photo BJ Cartridge Banner Paper This banner paper allows you to print on up to six connected sheets of letter size paper to create party or advertising banners Brilliant White Paper Canon s unique paper formulation gives you a bright white printing surface that produces incredibly brilliant colors and dark crisp black text This paper works great for everyday use as well as proposals color presentations color charts and graphs flyers and newsletters You can print on both sides of the sheet In the printer driver select Plain Paper for the Media Type when you load this paper Bubble Jet Paper water resistant The Canon Bubble Jet Paper has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces making it a good choice for damp or rainy environments The paper is specially coated and printable on both sides In the printer driver select Plain Paper for the Media Type when you load this paper Paper Handling 37 Paper and Other Print Media Glossy Photo Cards A special 4 75 x 8 5 inch sheet made of the same stock as Glossy Photo Paper You can obtain a Photo Card printed over its entire area by printing
123. o the right if the printer surface is scratched when printing on plain paper Troubleshooting 177 Printout Is Unsatisfactory CHECK 3 ARE YOU PRINTING ON CURLED PLAIN PAPER If curled plain paper is loaded with the curl bowing up the print head may scratch the bottom edge of the paper Remove the plain paper turn it over and load it in the auto sheet feeder again CHECK 4 ARE YOU EXECUTING A HIGH DENSITY PRINT ON PLAIN PAPER If you execute a high density print job on plain paper the paper may absorb too much ink and curl and the print head may scratch the surface of the curled page Lower the Intensity setting 1 Open the Printer Properties dialog box and click the Advanced button in the Main tab 2 Click the Color tab 3 Use the Intensity slide bar to change the color density setting 1 When using Manual for printing click the Details button in the Print dialog box 2 Inthe Color panel use the Intensity slide bar to change the print density setting Troubleshooting 178 CHECK 5 Printout Is Unsatisfactory ARE YOU PRINTING OUTSIDE THE RECOMMENDED PRINTING AREA If you print outside the recommended printing area the print head may scratch the bottom edge of the page To avoid problems print only in the recommended printing area gt Printing Area B White Streaks Visible CHECK Note gt PRINT A NOZZLE CHECK PATTERN If colors are broken or missing clean the print head If any portion
124. ocumentation of the application program carefully and perform prescanning or normal scanning e After launching IS Scan from within a TWAIN compatible application program do not close the application program If you do the system may not be able to respond e To quit IS Scan select Exit Driver from the Settings menu Using the Scanner With Windows 273 Changing the Scanning Mode You can select a scanning mode according to your scanning purpose Optimum settings such as image type and resolution are pre assigned based on the contents of a scanning job When you wish to customize the settings for special scanning jobs click the Custom button E Selecting a Default Scanning Mode Select the most appropriate icon in the Scanning Mode box of the main IS Scan dialog box according to your scanning purpose Edge Emphasis Scanning Image Type Prescan Mode Purpose Resolution Character Emphasis Mode Color Matching Standard setting for scanning a Color Off Grayscale color image 180 dpi Off On Standard setting for scanning a Grayscale Off Grayscale monochrome image 180 dpi Off Off Ta Suitable for scanning a Color Off Grayscale photographic print such as a 360 dpi Off snapshot On Using the Scanner With Windows 274 Changing the Scanning Mode Edge Emphasis Scanning Image Type Prescan Mode Purpose Resolution Character Emphasis Mode Color Matching Scans by
125. ode This section describes the general procedure for opening the Print dialog box from an application program Depending on the program you are using different menu items may be used for printing For more details refer to the User s Manual for your application program Select the command you use for Printing in your application program Normally click Print from the File menu and the Print dialog box is displayed Using the Macintosh Printer Driver 111 Changing the Print Dialog Box Settings 2 Enter the number of copies to be printed and then set which pages are to be printed Canon BJc 2100 Version 3 4 a Cie Copies ml r Pages All Q From To BI Cartridge Print Mode oo 13 of LES z Media Type Details Plain Paper billed Text H Print Quality Normal Fast Paper Feed i Halftoning Scatter Auto Feeder i i Color Correction BJ Standard O Print Grayscale Note gt When only certain pages of a document are to be printed click the From button and enter the first and last print pages Using the Macintosh Printer Driver 112 Note gt Changing the Print Dialog Box Settings 3 Select BU Cartridge and Media Type Click the up or down arrow to display a pop up menu Canon BJC 2100 Version 3 4 D a CU rrint copies 1 Pages All Q From To BJ Cartridge Print Mode Media Type m Details High Resolution Paper Current Settings Text m i
126. of the Nozzle Check Pattern is streaked the print head could be clogged or the BJ cartridge may be worn out Printing a Nozzle Check Pattern Cleaning the Print Head Replacing the BJ Cartridge If the Nozzle Check Pattern prints normally there may be a problem in the application program For details refer to the documentation of your application program Troubleshooting 179 Printout Is Unsatisfactory E Colors Streaked or Uneven Patterns of uneven or streaked coloring appear on the printout CHECK 1 Is PRINT QUALITY ON THE QUALITY TAB IN THE PRINTER DRIVER SET To FAST Set Print Quality to Fine and print again This reduces uneven coloration you may see in a document where a large amount of ink is used 1 Open the Printer Properties dialog box 2 Click the Advanced button in the Main tab 3 Inthe Quality tab drag the slide bar to the right toward Fine and click the OK button 1 When using Manual for printing click the Details button in the Print dialog box 2 Inthe Quality panel drag the slide bar to the right toward Fine Troubleshooting 180 CHECK 2 Printout Is Unsatisfactory Is HALFTONING SET FOR OPTIMUM PERFORMANCE Check the Halftoning setting in the Quality tab of the printer driver The Diffusion setting smoothes uneven or streaked colors Open the Printer Properties dialog box Click the Advanced button in the Main tab In the Halftoning box under the Quality tab disable Auto if it is checked
127. olorSync in the Apple menu control panel Using the Scanner With Macintosh 319 A Customizing the Scanning Settings Edge Emphasis This function is valid only when Image Type is set to Black amp White If this function is selected only the edge of the image is emphasized when the image is scanned This is disabled for prescan Click the OK button The main IS Scan dialog box displays Place the image to be scanned in the printer then click the Prescan button or Scan button to start scanning Using the Scanner With Macintosh 320 Copying a Scanned Image to the Clipboard If you copy a scanned image to the clipboard you can use the image easily with other application software This is particularly useful when you want to paste an image into documents created with application software that is not TWAIN compatible E Copying an Image 1 Click the Menu button in the main dialog box Select Edit and then select Copy The image data is copied to the clipboard Note gt To use an image copied to the clipboard start your application software and then select Paste from the Edit menu Using the Scanner With Macintosh 321 Adjusting an Image If you are not satisfied with a scanned image you can perform fine adjustment using a range of functions Image data can be processed so that the brightness of the image changes or so that the image appears sharper or softer E Adjusting the Brightness and Contrast 1 Click th
128. ons 241 Printing Area Letter Legal Media Type Printable Area width x height Letter 8 0 x 10 61 in Legal 8 0 x 13 61 in 0 12 in A ao f O in o s3 in Le 120 25in 0 25in t 0 28 in Ha Recommended printing area Printable area Specifications 242 Printing Area A5 B5 A4 Media Type Printable Area width x height A5 141 2 x 200 0 mm B5 175 2 x 247 0 mm A4 203 2 x 287 0 mm 3 0 mm t see f 25 4 mm 7 0 on sge A 23 5 mm fi 34mm 34mmit_ Gag Recommended printing area Printable area Specifications 243 Printing Area Glossy Photo Cards Media Type Printable Area width x height Glossy Photo Card 4 31 x 6 30 in 1 10 in at q 1 02 ify ls 10 20in 0 16 int Ge Recommended printing area The printable area is identical to each other Specifications 244 Printing Area US Com 10 Envelope Media Type Printable Area width x height US Com 10 9 0 x 3 81 in T froin 0 28 ng foss in i 10 25in 1 25 in i E Recommended printing area Printable area Specifications 245 European DL Envelope Media Type Printing Area Printable Area width x height European DL 203 2 x 100 0 mm Lire Ha Recommended printing area Printable area 4mm 10 4 mm Specifications 246 Printing Area Banner Paper Media Type Printable Area width x
129. or Matching is enabled in the Custom Setting dialog box Select Settings from the Menu screen Make sure that Color Matching is enabled Scanner Problems 343 Scanner Cannot Be Used With a TWAIN compatible Application Program Cannot Launch IS Scan From Within the TWAIN compatible Graphics Application Program Cannot Transfer to TWAIN compatible Graphics Application Program Scanner Problems 344 Scanner Cannot Be Used With a TWAIN compatible Application Program E Cannot Launch IS Scan From Within the TWAIN compatible Graphics Application Program CHECK Windows Macintosh DOES THE TWAIN COMPATIBLE GRAPHICS APPLICATION PROGRAM YOU ARE USING SUPPORT THE LATEST 32 BIT TWAIN SPECIFICATIONS OR TWAIN SOURCE MANAGER VERSION 1 5 OR LATER When IS Scan is used as a TWAIN interface you must use the latest 32 bit TWAIN compatible graphics application program See the User s Manual for your application program When IS Scan is used as a TWAIN interface you must use the graphics application program that supports the TWAIN Source Manager Version 1 5 or later See the User s Manual for your application program Scanner Problems 345 Scanner Cannot Be Used With a TWAIN compatible Application Program E Cannot Transfer to TWAIN compatible Graphics Application Program CHECK DOES THE TWAIN COMPATIBLE GRAPHICS APPLICATION PROGRAM YOU ARE USING SUPPORT THE FILE FORMAT TYPE AND RESOLUTION OF THE IMAGE DATA Some TWAIN co
130. p When you click the 2 symbol in the main IS Scan dialog box the online Help for IS Scan opens so you can learn more about IS Scan Using the Scanner With Windows 283 Using IS Scan Plus IS Scan Plus is a utility program that allows you to edit enhance print and save an image acquired by the IS Scan scanner driver You can use IS Scan Plus if you do not have a graphics application program E Launching IS Scan Plus 1 Select Programs from the Start menu then click IS Scan Plus 2 Select IS Scan Plus The main IS Scan Plus screen appears Capture Image S ay g p Capture Photo Device Infomation Version 1 4 Copyright CANON INC 1998 20xx All Rights Reserved Using the Scanner With Windows 284 Using IS Scan Plus Select an option Copy Scan and immediately print an image without editing Using Copy Capture Image Scan and edit an image other than a photographic print Using Capture Image Capture Photo Scan and edit a photographic print such as a snapshot Using Capture Photo Device Information Verify the name of the printer that is currently connected to your system and information on the communication mode Using the Scanner With Windows 285 Using IS Scan Plus E Using Online Help When you need detailed instructions click the Help button in the upper right of the main screen You can access the online Help from all the screens that IS Scan Plus displays E Verifying the Devi
131. perties dialog box directly from the Start menu 2 Click the Details tab and select LPT1 or USBPRNnn in the Print to the following port box LPT1 Canon BJ LPT Printer Port Opening the Printer Properties Dialog Box Troubleshooting 193 Printer Does Not Start or Stops Mid job E Printing Halts The printer stops printing before the print job is complete CHECK 1 CHECK 2 IS THE PRINT JOB A FINELY DETAILED PHOTOGRAPH OR ILLUSTRATION The printer requires more time to process a finely detailed illustration or photograph If the print job requires using a large amount of black ink on plain paper the print job may require more time HAS THE PRINTER BEEN OPERATING FOR A LONG TIME The print head may occasionally overheat during a long print job If the print head overheats printing pauses at the end of a pass across the page to allow time for the print head to cool and then restarts after a brief interval Interrupt printing at a convenient point unplug the printer and wait for at least 15 minutes for the print head to cool Caution To avoid minor burns do not touch the print head or the surrounding area Troubleshooting 194 Printer Does Not Start or Stops Mid job E Printing Starts But Nothing Prints The printer operates but nothing is printed on the page CHECK 1 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION The print head nozzles may be clogged one or more of the ink tanks may be low or the BJ cart
132. printing you can display the BJ PrintMonitor to confirm the progress of printing or to stop the printing Displaying the BJ PrintMonitor Window When Backgrounding is set to On the BJ PrintMonitor starts up automatically when you print The BJ PrintMonitor appears in the Application Menu To verify the print process click the BJ PrintMonitor icon in the Application Menu File Edit View Special Help Hide Finder Hide Others Show All 2 BJ PrintMonitor v amp Finder lt 2 SimpleText Using the Macintosh Printer Driver 120 Using Background Printing E Closing the BJ PrintMonitor Window When you select Close Status Window from the File menu the BJ PrintMonitor window closes 7 Open Status Window 380 Close Status Window 3W aaa Pause Printing u untitled 1 2 User Page 1 2 Copies 1 1 Destination BUC 2100 1 Pages Copies Receive Time A Documents Queued 1 Using the Macintosh Printer Driver 121 Using Background Printing E BJ PrintMonitor Function The BJ PrintMonitor shows the document currently being printed and a list of the documents queued for printing Print queue document information includes the document name number of pages number of copies and the time when the print job was accepted The total number of print queue documents is displayed in the bottom row Control Buttons Suspends printing of the document Restarts the printing of the document
133. r DTP B amp W Photo FAX OCR Text Previous Setting Image Type Select a type of image Color the default Grayscale or Monochrome Resolution Determines the precision of the scanned image The higher the resolution setting the higher the precision and quality of the scanned image However the higher the resolution setting the larger the file size Possible settings 90 180 200 300 360 e The 90 dpi setting is sufficient for viewing images on a screen e The 180 dpi setting is sufficient for printing images Threshold Determines the intensity of halftones for monochrome images Drag the slide bar to the left for a lighter image or drag it to the right for a darker image The Threshold option is available only when the Image Type is set for Monochrome and Character Emphasis is off Edge Emphasis Sharpens the edges of a soft image to create a clearer more accented appearance in the entire image This option is available only when the Image Type is set for Monochrome Edge Emphasis is not used with prescanning Using the Scanner With Windows 277 Using the Customized Scanning Mode Character Emphasis Determines whether or not Image Trust processing is used for scanning grayscale images Image Trust processing sharpens the appearance of characters in monochrome documents This is especially helpful if you intend to use the scanned original with an OCR software application This option is available only when the Image
134. r With Macintosh 328 Other IS Scan Functions E Using the Online Help Clicking the Help button on the main IS Scan dialog box displays helpful explanations of the functions of IS Scan You can also display the Help by clicking the Menu button Help and then Help again Oo IS Scan BJC 2100 B i Menu Click a phrase then click OK 7 Welcome to IS San v Sannin The I5 Scan operation modes Scanning a document Introduction Y The IS Sean Main Dialog The 15 Scan Main Dialog a Using the Scanner With Macintosh 329 Using the Copy Utility Use this utility to scan an object and then print the result immediately Although the scanned image cannot be edited or saved the process from scanning to printing is completed quickly and easily E Installing the Copy Utility To use the Copy Utility you must first copy the folder including the necessary files to any location 1 Load the Install Me First CD ROM into the CD ROM driver on your Macintosh 2 Double click on the Copy Utility folder o C CANON_BJ Printer Driver IS Scan Acrobat Reader 4 0 Using the Scanner With Macintosh 330 Using the Copy Utility Drag the Copy Utility for BUC 2100 folder and copy it to any location O H scanner tility Copy Utility for BJC 2100 Now you can start the Copy Utility at any time
135. r With Macintosh 333 Using the Copy Utility Note gt e To print the same image again click the Reprint button e To copy another document with the same settings click the Copy button and follow the instructions on the screen e To perform copying with different settings click the Reset button and follow the instructions on the screen E Ending the Copy Utility To close the Copy utility click the close box or the Quit button Close box Paper Size Media Type Letter 8 5in x 11 0in Plain Paper High Resolution Paper Copies i B Transparency Soe ee Darker Brighter Using the Scanner With Macintosh 334 Scanner Problems tS Scanning Result Is Unsatisfactory Scanner Cannot Be Used With a TWAIN compatible Application Program Other Scanner Problems BJC Scanner Problems 335 Scanning Result Is Unsatisfactory Scanned Image Blurred or Distorted Quality of Scanned Image Is Uneven White Portion Becomes Grayish Parts of an Image Missing or Not Aligned Properly Image Contains Unexpected Colors or Is Too Light or Too Dark Scanner Problems 336 Scanning Result Is Unsatisfactory E Scanned Image Blurred or Distorted CHECK 1 CHECK 2 Note gt CHECK 3 ARE YOU USING A CLEAR IMAGE FOR SCANNING Blurry images are not suited for scanning For best scanning results always use a clear sharp image The scanned image cannot be better than the original image IS THE SCANNING HOL
136. r each chapter Click the or v symbol when you wish to return to the original condensed display Introduction 9 Copyright Disclaime This manual is copyrighted by Canon Computer Systems Inc CCSI with all rights reserved Under the copyright laws this manual may not be reproduced in any form in whole or part without the prior written consent of CCSI 2000 Canon Computer Systems Inc r Canon Computer Systems Inc has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon BJC 2100 Series Color Bubble Jet Printer All statements technical information and recommendations in this guide and in any guides or related documents are believed reliable but the accuracy and completeness thereof are not guaranteed or warranted and they are not intended to be nor should they be understood to be representations or warranties concerning the products described Your printer and the software media included with your printer have been sold to you subject to the limited warranties set forth in the warranty card and license agreement enclosed with the respective products All software is licensed AS IS as described in the license agreement enclosed with the software media Further CCSI reserves the right to make changes in the specifications of the products described in this guide at any time without notice and without obligation to notify any person of such changes Introduction 1
137. r is loaded in the auto sheet feeder of the printer Click the OK button in the dialog box Printing begins e To print the image displayed in the Preview Area again click the Reprint button e To make a copy of another image using the same settings click the Copy button When a confirmation message appears click the Yes button and repeat the procedure described above e To make a copy using different settings click the Clear button to clear the copied image from the preview area Repeat the procedure described above Using the Scanner With Windows 290 Using Capture Image Use the Capture Image feature to scan an image other than a photographic print You can also edit enhance save and print the scanned image 1 Click the Capture Image button in the main IS Scan Plus screen This displays the Capture Image screen 2 Select the most appropriate icon in the Scanning Mode box of the Capture Image screen according to your scanning purpose Standard setting for scanning a color image Standard setting for scanning a monochrome image Suitable for scanning a photographic print such as a snapshot h Suitable for scanning an image that consists mostly of text Used for customizing the settings for special scanning jobs Using the Customized Scanning Mode Using the Scanner With Windows 291 Using Capture Image Select the paper size in the Paper Size box Insert the image you wish to scan in the scannin
138. ridge may be worn Print a Nozzle Check Pattern to check the status of the print head and clean the print head Printing a Nozzle Check Pattern Cleaning the Print Head If the problem is not solved replace the ink tank or the BJ cartridge Replacing Ink Tanks Replacing the BJ Cartridge If the Nozzle Check Pattern looks correct check that the printer is connected to the computer securely If the connection is loose printing will start but nothing may be printed Also check that there is not a problem with the original file Troubleshooting 195 Printer Does Not Start or Stops Mid job CHECK 2 DID YOU REMOVE THE ORANGE PROTECTIVE TAPE FROM THE PRINT HEAD If the orange protective tape is not removed from the BJ cartridge ink cannot be ejected from the BJ cartridge Remove the BJ cartridge and check the print head If the tape has not been removed remove it Replacing the BJ Cartridge E Cartridge Holder Does Not Move to Center You want to switch the BJ cartridge replace an ink tank or replace the BJ cartridge but the cartridge holder does not move to the center when you open the front cover CHECK 1 IS THE PRINTER TURNED ON Confirm that the printer is plugged in CHECK 2 HAVE YOU BEEN PRINTING FOR AN EXTENDED PERIOD The print head overheats if you print continuously for long periods When this happens the cartridge holder stops moving to protect the print head Wait about 15 minutes for the print head to
139. rinter driver select Glossy Photo Paper for the Media Type Transparencies Use transparencies to prepare materials for use with an overhead projector To avoid paper jams and other problems do not use transparencies intended for use with other Canon BJ printers laser printers or photocopiers You cannot print on this media using the BC 22e Photo BJ Cartridge T Shirt Transfer This is a media for creating iron on prints for T shirts You can make an original T shirt simply by printing your favorite photograph or illustration onto this media The original image is reversed mirrored when printed You cannot print on this media using the BC 22e Photo BJ Cartridge Paper Handling 39 Notes on Handling Print Media Media You Can Use With This Printer Before you execute a print job open the printer driver and select the settings that match the media loaded in the printer Using the Windows Printer Driver Using the Macintosh Printer Driver Mesia Loadtimit Print side Printer Driver Settings Media Type Plain Paper 50 sheets See package Letter A4 B5 A5 Plain Paper Legal Paper 10 sheets See package Legal Plain Paper Artist Canvas 1 sheet Coated smooth 9 5 x 14 in High Resolution Paper Back Print Film 10 sheets Matte side Letter A4 Back Print Film Banner Paper 1 2 to 6 sheets See package Letter A4 Plain Paper Brilliant White Paper 50 sheets Either
140. s NMB 003 dict e par l Industrie et Sciences Canada Introduction 13 Safety Precautions Please read the safety warnings provided in this manual to ensure that you use the printer safely Do not attempt to use the printer in any way not described in this manual as this could result in unforeseen printer faults or cause a fire or electric shock Printer Location Power Supply and Power Cord Cleaning and Maintaining the Printer Working Around the Printer BJ Cartridges and Ink Tanks Introduction 14 Printer Location Safety Precautions Do not place the printer close to flammable solvents such as alcohol or thinners If flammable solvents come in contact with electrical components inside the printer such substances could cause a fire or electric shock Do not use flammable sprays near the printer Gases in the spray could cause a fire or electric shock if they come in contact with electrical components inside the printer Do not install the printer in a location that is unstable or subject to excessive vibration The printer could tip over or fall and cause injury Do not install the printer in locations that are very humid or dusty in direct sunlight or close to a heating appliance or fireplace To avoid the risk of fires or electric shocks install the printer in a location with an ambient temperature range of 41 to 95 F 5 to 35 C and humidity of 10 to 90 condensation fr
141. s deleted from the list e Suspend Restart printing Click the name of the document for which you want to suspend printing and then click the icon To restart printing click the icon Note gt e The owner of a computer can be determined from the Owner Name item after selecting File Sharing from the control panel e When you are using two or more print servers you can switch the display of BJ StatusMonitor Select the desired print server from Print Server and then click the OK button You can then switch the display of the BJ StatusMonitor Using the Macintosh Printer Driver 132 Maintaining the Printer Cleaning the Printer Printing a Nozzle Check Pattern Cleaning the Print Head Cleaning the Paper Feed Rollers Transporting the Printer BJC Maintaining the Printer 133 Cleaning the Printer The inside of the printer may become soiled with ink and paper dust as the printer is used 1 Unplug the printer from the power outlet If you have been using the printer wait at least one minute before proceeding Maintaining the Printer 134 Cleaning the Printer 2 Open the front cover and wipe inside the printer with a clean dry cloth Look for sprayed ink paper dust or scraps of paper especially around the platen Avoid touching parts inside the printer such as the cartridge holder Platen ACaution To avoid serious personal injury never use flammable solvents such as thinners benzene or alcohol
142. se Print Test Page When you open the Printer Properties dialog box directly from the Start menu some other tabs such as General and Details are added by the Windows operating system For more details on these additional tabs refer to your Windows documentation Using the Windows Printer Driver 90 Selecting the Print Mode Before you start a print job open the Printer Properties dialog box and specify the print mode The print settings in the Printer Properties dialog box allow fine control over the print quality and color adjustment but you can simplify the setup procedure by selecting the icon in which the most appropriate print settings are pre assigned E Selecting a Default Print Mode The following print modes are set up as defaults in the printer driver When you select an icon in the Choose Print Mode box the combination of BJ Cartridge and Media Type settings changes automatically Select the most appropriate icon according to your print job Print Mode icon Purpose BJ Cartridge Media Type For printing documents that consist Color Plain Paper mostly of text such as word processor files at the standard print quality Gives priority to print speed rather than Color Plain Paper print quality Use this print mode for trial printing Using the Windows Printer Driver 91 Selecting the Print Mode Print Mode Icon Purpose BJ Cartridge Media Type Automatica
143. se printed pages to curl or warp For such cases be sure to use special media such as High Resolution Paper or Glossy Photo Paper Note When you use High Resolution Paper Glossy Photo Paper or other special media always load the pages with the print side facing up Only one side of these media is treated with a special coating for better ink absorption Troubleshooting 172 CHECK 2 Note gt Printout Is Unsatisfactory IS THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING Move the Intensity setting print density to a lower setting and execute the print job again A lower intensity setting uses less ink thus preventing curling of the printed page 1 Open the Printer Properties dialog box and click the Advanced button in the Main tab 2 Click the Color tab 3 Use the Intensity slide bar to change the Intensity setting 1 When using Manual for printing click the Details button in the Print dialog box 2 Click the Color panel and use the Intensity slide bar to change the intensity setting Curling occurs most frequently with small paper sizes such as A5 To avoid this curling problem try not to use small paper sizes to print documents that contain photographs or illustrations Troubleshooting 173 Printout Is Unsatisfactory E Backs of Pages Stained With Ink The backs of pages are stained after they are printed and ejected from the printer CHECK 1 IS THE INSIDE OF THE PRINTER DIRTY Clean the printer p
144. side Letter Legal Plain Paper Bubble Jet Paper 50 sheets See package Letter A4 Plain Paper Glossy Photo Cards 1 sheet Glossy side Letter A4 Glossy Photo Cards Glossy Photo Paper 1 sheet Glossy side Letter A4 Glossy Photo Paper Greeting Cards 1 sheet See package Letter A4 Other Paper High Gloss Film 1 sheet Film side Letter A4 High Gloss Film High Resolution Paper 40 sheets Whiter side Letter A4 High Resolution Paper Magnet Sheets 1 sheet Whiter side Letter Glossy Photo Paper Transparencies 20 sheets Either side Letter A4 Transparency T Shirt Transfer 1 sheet Unlined side Letter A4 T Shirt Transfer Envelopes US Com No 10 5 envelopes Front side 10 Env Envelope European DL 5 envelopes Front side DL Env Envelope Stack one sheet of plain paper behind the media before loading in the sheet feeder Paper Handling 40 Notes on Handling Print Media E Paper Handling Guidelines To avoid poor print quality and possible damage to the printer do not use the types of media listed below Folded paper Curled paper Creased or crumpled paper Damp or wet paper Excessively thin media weight less than 17 Ib 64 g m Excessively thick media weight more than 28 lb 105 g m Continuous feed paper tractor feed Punched paper such as loose leaf folder inserts Reply paid postcards double postal card Postcards with a photograph printed on the reverse side Postcards with a photograph or sticker pasted on Envelopes
145. t Page Setup from the File menu then click the Utilities button Canon BJC 2100 Version 3 4 Cx Cancel O Banner Printing _cancet_ Scale 100 E Custom Orientation O Save Settings Height 11 00 inch Width 8 50 inch 2 Select Test Print Maintaining the Printer 138 Printing a Nozzle Check Pattern 3 Select Nozzle Check Pattern Canon BJC 2100 Printer Utility Yers Test Print Nozzle Check Pattern Prints a nozzle check pattern When a confirmation message appears click the OK button A Print nozzle check pattern Maintaining the Printer 139 Printing a Nozzle Check Pattern E Examining a Nozzle Check Pattern The patterns show the status of the BJ cartridge BC 21e Color BJ Cartridge or BC 22e Photo BJ Cartridge 24 24 pime 24S 24 4 24 64 HH 24 4 Black BJ Cartridge 128 t If the pattern is broken or missing or a specific color is not printed clean the print head Cleaning the Print Head Maintaining the Printer 140 Cleaning the Print Head Cleaning the print head clears the nozzles Note gt Cleaning the print head consumes ink so clean the print head only when necessary Make sure that the printer is plugged in
146. t job and you cannot use background printing CHECK 1 IS THERE ENOUGH FREE SPACE AVAILABLE ON THE HARD DISK You may not be able to print if there is not enough free space on the hard disk Delete unneeded files to create more space Note gt If you are unable to make more space available on your hard disk by deleting files turn background printing off Checking the Printing Environment CHECK 2 IS BACKGROUND PRINTING ENABLED IN THE PRINTER DRIVER 1 Open the Printer Properties dialog box then click the Page Layout tab 2 Check Background Printing in the Background checkbox Select Chooser from the Apple menu 2 Set Backgrounding to On Troubleshooting 226 Other Problems E Ink Runs Out Too Quickly CHECK Note gt ARE YOU OPENING AND CLOSING THE FRONT COVER Each time you open the front cover for more than a few seconds print head cleaning starts and ink is consumed Although this automatic mechanism is employed to ensure optimum print head performance to conserve ink you want to avoid opening the front cover unnecessarily Print head cleaning also starts automatically whenever you replace a BJ cartridge Troubleshooting 227 Before You Call for Help Narrowing Down the Problem Checking the Printing Environment Troubleshooting 228 Before You Call for Help E Narrowing Down the Problem If you are experiencing difficulties try to narrow the problem down to one of these three factors e
147. t side coated side up e Load one sheet at a time e Set the paper thickness lever to the right Set the Media Type setting in the printer driver to High Resolution Paper Selecting the BU Cartridge and Media Type Changing the Print Dialog Box Settings Set the Page Size setting to Custom in the printer driver Then set the Custom page size to 9 5 x 14 Remove each printed sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 15 minutes are required for drying Return unused sheets to the original package Store the sheets in a flat dry cool location away from direct sunlight high temperature and high humidity Do not use the BC 22e Photo BJ Cartridge when printing an Artist Canvas Paper Handling 47 Printing on Special Media Types E Back Print Film This is semi transparent film used for backlit display Printed images are reversed mirrored e Do not use the BC 22e Photo BJ Cartridge when printing back print films e Load back print film with the printing side the rougher side facing up Print Side Rough Side e You can load up to 10 sheets at one time in the sheet feeder e Select Back Print Film as the Media Type setting in the printer driver Selecting the BU Cartridge and Media Type Changing the Print Dialog Box Settings e After printing remove each sheet from the output tray as it is ejected e Allow about 15 minutes for the i
148. t to reattach the cap once removed e To avoid interfering with the ink supply from a tank do not touch an open ink port on the ink tank Using BJ Cartridges 76 Replacing Ink Tanks 4 Slide the new ink tank into the slot 5 Firmly push the ink tank tab down and back into an upright position until the tank locks into place Using BJ Cartridges 77 Replacing Ink Tanks 6 Close the front cover Note gt e The cartridge holder moves to the home position on the right side of the printer e The printer automatically cleans the print head unit Using BJ Cartridges 78 Replacing the BJ Cartridge When a BC 20 Black BJ Cartridge or BC 22e Photo BJ Cartridge runs out of ink or when you want to switch a BJ cartridge with another one follow the procedure below to change the BJ cartridges Make sure the printer is connected to the power outlet 1 Open the front cover The cartridge holder moves to the center of the printer Using BJ Cartridges 79 Replacing the BJ Cartridge 2 Raise the blue cartridge lock lever on the right side of the cartridge holder to unlock the cartridge holder Using BJ Cartridges 80 Replacing the BJ Cartridge If you are replacing a depleted BJ cartridge dispose of it immediately If you are exchanging BJ cartridges for a special print job hold the BJ cartridge with the label facing you and the print head down and store it in the SB 21 Ink Cartridge Storage Box Note
149. t to the parallel port e If USBPRNnn nn numerals is displayed in the Print to the following port box the printer port is set to the USB port If the printer port setting does not match the printer s interface connection type shut down Windows and unplug the printer Then connect the printer using the correct interface specified in the printer driver again or install the correct printer driver that matches the connected interface again Troubleshooting 213 An Error Message Appears CHECK 7 Is A WPS DRIVER INSTALLED You may not be able to print correctly if a WPS Windows Printing System driver is installed in your computer Click Start point to Settings and click Printers 2 fa WPS driver is installed right click the icon and then select Properties from the pop up menu 3 Click the Details tab and check the Print to the following port setting If the selected port is the port also used by the BUC 2100 change the WPS driver port setting to FILE or delete the WPS driver Troubleshooting 214 An Error Message Appears E Application Error General Protection Fault CHECK 1 CHECK 2 CHECK 3 ARE YOU USING A WINDOWS 3 1 APPLICATION PROGRAM Attempting to print from a Windows 3 1 application program installed on the Windows 98 or Windows 95 platform may cause an error Use a Windows 98 or Windows 95 compatible application program ARE SEVERAL APPLICATION PROGRAMS RUNNING IN THE BACKGROUND If
150. t when a document is created with an application In your application open the Page Setup dialog box and select the paper size you are using with your printer E Selecting the Paper Size and the Orientation You can open the Page Setup dialog box from your application program Select the command used for Page Setup in your application program Normally click Page Setup from the File menu and the Page Setup dialog box is displayed 2 Click on Paper Size and then select the appropriate paper size from the pop up menu Canon BJc 2100 Version 3 4 Paper Size __ Custom Scale 10 Envelope DL Envelope Canon 4in x 6in Custom Custom2 Custom3 Orientation Height 11 00inch Width 8 SOinch Using the Macintosh Printer Driver 108 Changing the Page Setup Dialog Box Settings 3 Select Orientation Orientation ut O Save Settings 4 Click the OK button The Page Setup dialog box closes E Selecting the Paper Size for custom paper sizes When you use custom paper sizes select any one of Custom1 to Custom3 Select the command used for Page Setup in your application program Normally click Page Setup from the File menu and the Page Setup dialog box is displayed Canon BJC 2100 Version 3 4 Paper Size Custom1 ero O Banner Printing scate 100 E estom Orientation uta O Save Settings Height 11 00inch Width 8 SO0inch D
151. ter With a Network Setting up client machines Select Chooser from the Apple Menu and make AppleTalk active 2 Select the BUC 2100 Server icon and select the print server in Connected to Oo Chooser B Connected to NE BJC 2100 1 AppleShare BJC 2100 Server Backgrounding on on Q active AppleTalk x Inactive 762 3 Click the closebox to close the Chooser Using the Macintosh Printer Driver 128 Using the Printer With a Network E Confirming the Status of the Print Server from a Client Machine When the progress of printing with the print server is to be confirmed in the BJ PrintMonitor start the BJ StatusMonitor Starting the BJ StatusMonitor Double click the BJ StatusMonitor icon in the BJ Extra folder Oo BJ Extras Read Me Using the Macintosh Printer Driver 129 Using the Printer With a Network Select a print server on which you can check printing progress 1 Select Print Server Selection from the File menu 2 Selecta printer and a printer server on which you can check printing progress Print server selection B Printer Name AppleTalk Zone Cx Note gt If AppleTalk Zone is set select a zone that includes a print server on which you can check printing progress Closing the BJ StatusMonitor window Select Quit from the File menu to close the BJ StatusMonitor Using the
152. the image you scan parts of the image will be missing If you place the image outside the scanning area parts of the image may not be aligned properly Always check that the image is set within the proper scanning area Scanner Problems 341 Scanning Result Is Unsatisfactory E Image Contains Unexpected Colors or Is Too Light or Too Dark The appearance of the scanned image is not what you expected or the image is too light or too dark CHECK 1 IS THE NUMBER OF DISPLAY COLORS SET TO HIGH COLOR OR TRUE COLOR Check the number of display colors as follows 1 From the Start menu select Settings and then select Control Panel Double click the Display icon then click the Settings tab 3 Check that Colors is set to High Color or True Color in the Colors box Check the Color Depth setting as follows 1 From the Apple menu select Control Panels 2 Select Monitors amp Sound 3 Check that Thousands or Millions are set for Color Depth Scanner Problems 342 CHECK 2 Windows Macintosh Scanning Result Is Unsatisfactory Is COLOR MATCHING ENABLED The colors displayed on your display may not match the actual scanned colors Color Matching attains the best match between the colors displayed on your display and the actual colors in the scanned image You can enable Color Matching when the Scanning Mode is set for Color Check that Color Matching is enabled Click the Custom Setting button Make sure that Col
153. the printer driver Open the Printer Properties dialog box click the Page Layout tab and select the Page Size that matches the Page Size setting in the application program Setting the Page Size IS THE SIZE OF THE TOP MARGIN SPECIFIED IN THE APPLICATION PROGRAM TOO LARGE In the application program set the top bottom right or left margin to the minimum values If you cannot change the margin increase the number of lines per page For more information about setting the page format in the application program refer to the documentation of your application program Troubleshooting 169 Printout Is Unsatisfactory E Colors Streaked or Incorrect The text appears scratched streaked or the wrong colors are printed CHECK 1 CHECK 2 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION If text or images are streaked scratched faint or if the wrong colors are printing one of the ink tanks may have run out of ink the print nozzles may be clogged or the print head may be worn out Print a Nozzle Check Pattern and check the printed patterns Clean the print head when the patterns are broken or missing Printing a Nozzle Check Pattern Cleaning the Print Head HAS THE PROTECTIVE TAPE OR CAP BEEN REATTACHED After removing the orange protective cap and tape do not attempt to re attach them to the BJ cartridge Re attaching the tape or cap can cause air bubbles or trap dirt or dust and clog the ink nozzles If
154. the protective tape or cap has been re attached remove it Install the BJ cartridge in the printer and clean the print head immediately After cleaning the print head if printing is patchy or streaked replace the BJ cartridge Troubleshooting 170 CHECK 3 Printout Is Unsatisfactory DID YOU PRINT ON THE CORRECT PRINT SIDE OF THE MEDIA The correct print side is different for each type of media Make sure that the correct print side is facing up when you load the media in the auto sheet feeder Notes on Handling Print Media E Straight Lines Are Broken CHECK 1 CHECK 2 Is THE BJ CARTRIDGE INSTALLED CORRECTLY Remove the BJ cartridge and re install it correctly Replacing the BJ Cartridge Is PRINT QUALITY SET TO FAST IN THE PRINTER DRIVER Changing Print Quality to Fine in the printer driver may improve the quality of printed straight lines 1 Open the Printer Properties dialog box 2 Click the Advanced button in the Main tab 3 Inthe Quality tab drag the slide bar to the right to select Fine Troubleshooting 171 Printout Is Unsatisfactory When using Manual for printing click the Details button in the Print dialog box 2 inthe Quality panel drag the slide bar to the right to select Fine E Printed Pages Curled As printed pages are ejected from the printer they are curled or wavy CHECK 1 ARE YOU PRINTING ON THIN PAPER The large amount of ink used to print color photographs and illustrations can cau
155. to clean the printer If such substances come in contact with electrical components inside the printer they could cause a fire or electric shock e Always unplug the printer from the power outlet when you are cleaning it You could touch moving parts inside the printer and suffer injury if you clean the printer while it is still on Maintaining the Printer 135 Printing a Nozzle Check Pattern The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles Print the Nozzle Check Pattern when your printouts are streaked or the color tones are not correct or after print head cleaning Make sure that the printer is plugged in and more than one sheet of plain paper is loaded in the printer For Windows users For Macintosh users The following sections describe how to print the Nozzle Check Pattern using your printer driver You can also print the Nozzle Check Pattern directly from the printer Press the RESUME button twice quickly Maintaining the Printer 136 Printing a Nozzle Check Pattern For Windows users 1 Open the Printer Properties dialog box then click the Maintenance tab 2 Click the Nozzle Check Pattern icon in the Test Prints box Canon BJC 2100 Properties Drinte a navala shack nattar 3 When a confirmation message appears click the OK button Canon BJC 2100 Maintaining the Printer 137 Printing a Nozzle Check Pattern For Macintosh users Selec
156. ts Printing Starts But Nothing Prints Cartridge Holder Does Not Move to Center Cartridge Holder Does Not Return to Home Position Checking the Printer and Computer Connection Setting the BUC 2100 as the Default Printer Troubleshooting 189 Printer Does Not Start or Stops Mid job E Printer Does Not Operate After It Is Plugged In The printer does not operate after its power cord is plugged into a power outlet CHECK 1 IS THE PRINTER PLUGGED IN There is no power button on this printer The printer is turned on automatically as soon as it is plugged into the power outlet Confirm that printer power plug is connected to the printer and plugged into a live power outlet CHECK 2 IS THE POWER OUTLET LIVE Connect another electrical device to the same power outlet If the other device operates normally the power outlet is functioning normally If you perform these checks and the problem is not solved unplug the printer and contact the Canon Customer Care Center Before You Call for Help Getting Help From Canon Troubleshooting 190 Printer Does Not Start or Stops Mid job E Print Job Does Not Start Printer does not operate after the print job is executed from the computer CHECK 1 CHECK 2 CHECK 3 IS THE PRINTER TURNED ON There is no power button on the printer The printer turns on automatically as soon as you plug it into the power outlet Printer Does Not Operate After It Is Plugged In ARE YOU PRINTIN
157. u must install the printer driver For instructions on installing the printer driver refer to the Quick Start Guide Note gt You ll also want to use the online Help to learn more about the functions of the printer driver gt Using Balloon Help Using the Macintosh Printer Driver 105 Selecting a Printer Driver Before using the Page Setup dialog box and the Print dialog box you must first go into Chooser in the Apple Menu and choose the correct printer driver E Selecting the Printer Driver Using Chooser e Make sure the printer is connected to your Macintosh Select Chooser from the Apple Menu The Chooser is displayed 2 Click the BUC 2100 icon Oo Chooser a Connected to BJC 2100 1 BJC 2100 Server z Backgrounding Q on Off GO active Inactive 762 AppleTalk Using the Macintosh Printer Driver 106 Selecting a Printer Driver 3 To perform background printing set Backgrounding to On Close Box Chooser Connected to BJC 2100 1 AppleShare BJC 2100 BJC 2100 Server Backgrounding Click On On Off Q active Inactive 762 AppleTalk 4 Click in the close box to close the Chooser You can now use the BJC 2100 for printing Using the Macintosh Printer Driver 107 Changing the Page Setup Dialog Box Settings The size of the paper used for printing is usually se
158. ument Loading Plain Paper BJC Basic Printing Procedures 22 Examining the Printer This section describes the parts of the printer and how they function E Front View RESUME Button After you have resolved a sheet feeding problem press this button to resume printing You can also press this button twice to start a Nozzle Check Pattern You can start print head cleaning or reset the printer by pressing and holding down the RESUME button for more than two seconds To avoid wasting ink do not press and hold the RESUME button for more than two Paper Rest seconds unless necessary Supports the media loaded in the auto sheet feeder Paper Guide Align this guide with the edge of the sheet loaded into the auto sheet feeder Auto Sheet Feeder Holds sheets of paper or other media for printing The auto sheet feeder holds multiple sheets which are automatically fed into the printer one sheet ata time Paper Output Tray Holds the printed sheets when they are fed out of the printer Fold this tray down before you start printing It can be folded up while the printer is not in use Front Cover Open this cover to install or replace the BJ cartridge change the paper thickness lever or clear a paper jam Basic Printing Procedures 23 Note gt E Back View Power Cord Connect the power cord to the back of the printer then connect the other end to a power outlet The printer switches on automatically
159. with overlapping flaps Envelopes with pressure seals Envelopes with embossed or treated surfaces To avoid touching the print surface always handle media by the edges Unclean or scratched print surfaces can adversely affect print quality Paper Handling 41 Notes on Handling Print Media e When storing the print media put the print media back in its original packaging and avoid locations that are exposed to direct sunlight or that are subject to high temperatures or humidity To avoid curling or wrinkling the paper store it ina level place e With the following media remove each printed sheet from the paper output tray as it is ejected and do not touch the print side until the ink is dry Guidelines on how long ink takes to dry on each media are as follows Artist Canvas About 15 minutes Back Print Film About 15 minutes Glossy Photo Cards About 2 minutes Glossy Photo Paper About 2 minutes High Gloss Film About 2 minutes Magnet Sheets About 30 minutes Transparencies About 15 minutes e When large amounts of ink are being used certain types of media may curl during printing If this occurs move the paper thickness lever to the right Such types of media are most suited for printing of text and should not be used for printing documents that consist mainly of graphics or photographs Paper Handling 42 Notes on Handling Print Media E Media Sizes Letter 8 5 x 11 0 in Legal 8 5 x 14 0 in A4 210 0 x 297 0
160. you are running several application programs at the same time there may not be enough memory available for the print job Quit the other application programs and try again DOES THE COMPUTER HAVE SUFFICIENT MEMORY Make sure that you have the required amount of memory installed for the application program you are using to print For details refer to the User s Manual for your application program If the amount of memory is insufficient install more memory Checking the Printing Environment Troubleshooting 215 CHECK 4 CHECK 5 An Error Message Appears IS THERE SUFFICIENT FREE SPACE ON THE HARD DISK An error may occur if there is not enough free space available on the hard disk Check the amount of free space on the hard disk If there is little free space available on the disk delete any unneeded files Checking the Printing Environment IS THERE A PROBLEM IN THE FILE YOU ARE TRYING TO PRINT If one of these errors occurs only when you try to print a particular file there may be a problem in the file or the application program Rebuild the file and try printing it again If there is not a problem with the new file the old file was probably faulty If the same error occurs with the new file call the Canon Customer Care Center Before You Call for Help Getting Help From Canon Troubleshooting 216 CHECK 6 An Error Message Appears IS THE PRINTER DRIVER INSTALLED CORRECTLY There may be a pro

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