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Brother MFC-297C User's Manual

1. Sending Faxes Troubleshooting and Routine Maintenance Difficulty Suggestions Cannot send a fax Check the line cord connection Make sure that the Fax key is illuminated See Entering Fax mode on page 26 Ask the other party to check that the receiving machine has paper Print the Transmission Verification Report and check for an error See Reports on page 48 Transmission Verification Report says Result NG or Result ERROR There is probably temporary noise or static on the line Try sending the fax again If you send a PC FAX message and get Result ERROR on the Transmission Verification Report your machine may be out of memory If the problem continues ask the telephone company to check your telephone line If you often get transmission errors due to possible interference on the telephone line try changing the menu setting of Compatibility to Basic for VoIP See Telephone line interference on page 91 If you connect your machine to PBX or ISDN set the menu setting of Telephone Line Type to your telephone type See Telephone line interference on page 91 Poor fax send quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation If the copy quality is not good clean the scanner See Cleaning the scanner glass on page 103 Vertical black lines when sending MFC 290C only If the
2. The factory settings are shown in Bold with an asterisk g 113 Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 1 Setup Receive 1 Ring Delay 00 Sets the number of rings 34 In Fax mode 01 before the machine only answers in Fax Only or y 02 Fax Tel mode 03 04 05 06 07 08 Example for the U K 2 F T Ring Time 20Secs Sets the F T 34 3 pseudo double ring time s0Bece in Fax Tel mode 40Secs 70Secs 3 Fax Detect On Receives fax messages 35 OFF without pressing Start 4 Remote Codes On 51 51 Allows you to answer all 42 calls at an extension or external telephone and use codes to turn the machine on or off You can personalize these codes 5 Auto Reduction On Cuts the size of incoming 35 Hee faxes The factory settings are shown in Bold with an asterisk 2 114 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 2 Setup Send 1 Contrast Auto Changes the lightness or 29 Continued In Fax mode Light es of faxes you only i Dark 2 Fax Resolution Standard Sets the default resolution 29 Fine for outgoing faxes S Fine Photo 3 Real Time TX Next Fax Only Sends a fax without using 30 the memory On off 4 Overseas Mode On Ifyou are having problems 31 sending faxes overseas off 7 set this to on 0 Glass ScanSize A4
3. Troubleshooting and Routine Maintenance QO Gently push the ink cartridge until it clicks and then close the ink cartridge cover The machine will automatically reset the ink dot counter Note e If you replaced an ink cartridge for example Black the LCD may ask you to verify that it was a brand new one Did You Change Blck For each new cartridge you installed press 1 Yes to automatically reset the ink dot counter for that colour If the ink cartridge you installed is not a brand new one be sure to press 2 No If the LCD shows No Cartridge or Cannot Detect after you install the ink cartridges check that the ink cartridges are installed correctly WARNING If ink gets in your eyes wash them out with water at once and call a doctor if you are concerned 101 Q CAUTION DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin If ink gets on your skin or clothing immediately wash it off with soap or detergent If you mix the colours by installing an ink cartridge in the wrong position clean the print head several times after correcting the cartridge installation Once you open an ink cartridge install it in the machine and use it up within six months of in
4. Innobella is a range of genuine consumables offered by Brother The name Innobella derives from the words Innovation and Bella meaning Beautiful in Italian and is a representation of the innovative technology providing you with beautiful and long lasting print results o A innobella wy When you print photo images Brother recommends Innobella glossy photo paper BP71 series for high quality Brilliant prints are made easier with Innobella Ink and paper 132 Glossary This is a comprehensive list of features and terms that appear in Brother manuals Availability of these features depends on the model you purchased ADF automatic document feeder The document can be placed in the ADF and scanned one page at a time automatically Auto Reduction Reduces the size of incoming faxes Automatic fax transmission Sending a fax without picking up the handset of an external telephone Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy Backup Print Your machine prints a copy of every fax that is received and stored in memory This is a safety feature so you will not lose messages during a power failure Beeper Volume Volume setting for the beep when you press a key or make an error Brightness Changing the Brightness makes the whole image lighter or darker Broadcasting Th
5. Press Copy Options and A or Y to Press OK Do one of the following E Press A or to choose the enlargement or reduction ratio you want Press OK E Press A or Y to choose Custom 25 400 Press OK Use the dial pad to enter an enlargement or reduction ratio from 25 to 400 For example press 5 3 to enter 53 Press OK Press Mono Start or Colour Start a Note e Enlarge Reduce is not available with Page Layout e Fit to Page does not work properly if the document on the scanner glass is skewed by more than 3 degrees Using the document guide lines on the left and top place your document in the upper left hand corner with the document face down on the scanner glass e Fit to Page isnot available for a Legal size document Making copies Making N in 1 copies ora poster Page Layout The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page You can also produce a poster When you use the poster feature your machine divides your document into sections then enlarges the sections so you can assemble them into a poster If you want to print a poster use the scanner glass Important E Make sure paper size is set to Letter or A4 E You cannot use the Enlarge Reduce and Sort settings MFC 290C and MFC 297C with the N in 1 and Poster features E N in 1 colour copies are not available E P means Portrait and L means Landscape E Y
6. Make sure you are in Copy mode amp Load your document Use the dial pad to enter the number of copies up to 99 Press Copy Options and A or Y to choose Stack Sort Press OK Press Aor to choose Sort Press OK 6 OO Press Mono Start aH Note e Sort is not available with Page Layout e Sort is not available with Fit to Page Making copies Adjusting Brightness and Contrast Brightness To temporarily change the brightness setting follow the instructions below Make sure you are in Copy mode amp Load your document Use the dial pad to enter the number of copies up to 99 Press Copy Options and A or Y to choose Brightness Press OK 0080 Press A or Y to make a lighter or darker copy Press OK QO Press Mono Start or Colour Start To change the default setting follow the instructions below Press Menu 3 2 Press A or Y to make a lighter or darker copy Press OK amp Press Stop Exit Contrast Adjust the contrast to help an image look sharper and more vivid Press Menu 3 3 Press A or Y to change the contrast Press OK amp Press Stop Exit 55 Chapter 10 Paper options Paper Type If you are copying on special paper set the machine for the type of paper you are using to get the best print quality Make sure you are in Copy mode amp Load your document amp Use the dial pad to enter t
7. Telephone Line or Connections Difficulty Suggestions Dialling does not work No dial tone Check that the machine is plugged in and switched on Check the line cord connection Change the Tone Pulse setting See Quick Setup Guide Lift the external telephone s handset or the machine s handset or cordless handset if available and then dial the number to send a manual fax Wait to hear fax receiving tones before pressing Mono Start or Colour Start The machine does not answer when called Make sure the machine is in the correct receiving mode for your setup See Receive modes on page 32 Check for a dial tone If possible call your machine to hear it answer If there is still no answer check the telephone line cord connection If there is no ringing when you call your machine ask your telephone company to check the line Receiving Faxes Difficulty Suggestions Cannot receive a fax Check the line cord connection Make sure the machine is in the correct receiving mode for your setup See Receive modes on page 32 If you often have interference on the telephone line try changing the menu setting of Compatibility to Basic for VoIP See Telephone line interference on page 91 If you connect your machine to PBX or ISDN set the menu setting of Telephone Line Type to your telephone type See Setting the Telephone Line Type on page 37 88
8. Chapter 7 To enable the machine to work with BT Call Sign With your external telephone only Press Menu 2 0 3 1 sosa soo oso TO T aoo ooo ooo ooo a p onca Pome Sed pt Se a D Press A or to choose On or Off Press OK Press Stop Exit a Note If you turn off BT Call Sign the receive mode stays in Manual You will need to set receive mode again See Choosing the Receive Mode on page 32 Caller ID U K and Ireland only The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies Call your telephone company for details This service shows the telephone number or name if it is available of your caller as the line rings After a few rings the LCD shows the telephone number of your caller or name if available Once you answer a call the Caller ID information disappears from the LCD but the call information stays stored in the Caller ID memory E You can see the first 16 characters of the number and name E The ID Unknown message means the call originated outside your Caller ID service area E The ID Withheld message means the caller has intentionally blocked transmission of information You can print a list of the Caller ID information received by your machine See Printing the Caller ID List on page 39 38 EA Note The Caller ID service varies with different carriers Call your local telephone
9. Choose amp OK gt OK to accept Z to exit Stop Exit Main Menu Submenu Menu Selections Options Descriptions Page 1 General Setup 1 Mode Timer 0 Sec 30 Secs 1 Min 2 Mins 5 Mins OFE Sets the time to return to Fax mode 20 2 Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Sets the type of paper in the paper tray 20 3 Paper Size A4 A5 10x15cm Letter Legal Sets the size of the paper in the paper tray 20 The factory settings are shown in Bold with an asterisk Z 112 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 1 General Setup 4 Volume 1 Ring Off Adjusts the ring volume 21 Continued Low Med High 2 Beeper Off Adjusts the volume level 21 Low of the beeper ed High 3 Speaker Off Adjusts the speaker 21 volume LOW Med High 5 Auto Daylight On Changes for Daylight 22 Savings Time oft automatically 6 P Save Setting Fax Receive 0On Customizes the 19 Power Save key not to Fax Receive Off r 3 receive faxes in power save mode 7 LCD Contrast Light Adjusts the contrast of the 22 LCD Dark L 8 Sleep Mode 1 Min You can choose how long 22 a the machine will remain as idle before it goes into 3 Mins sleep mode 5 Mins 10 Mins 30 Mins 60 Mins
10. 64 Photo 2 Paper Type Plain Paper Choose the paper and 64 aper type Inkjet Paper paper typ Brother BP71 Other Glossy 3 Paper Size 10x15cm Choose the paper size 64 13x18cm Letter A4 The factory settings are shown in Bold with an asterisk 116 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page 4 PhotoCapture 4 Print Size 8 x 10cm Choose the print size 64 Appears when A4 or Cont 1 Annie oa Letter is chosen in the 10 x 15cm Paper Size menu 13 x 18cm 15 x 20cm Max Size 5 Brightness E Adjusts the brightness 64 ODOOg0 00800 O0B0O0 E 6 Contrast E Adjusts the contrast 64 DOOg0 00800 O0B0O0 E 7 Cropping On Crops the image around 65 the margin to fit the paper off i size or print size Turn this feature off if you want to print whole images or prevent unwanted cropping 8 Borderless On Expands the printable 65 area to fit the edges of the Off paper 9 Date Print On Prints the date on your 65 off photo 0 Scan to Media 1 Quality B W 200x100 dpi Selects the Scan 66 B W 200 dpi resolution for your type of document Color 150 dpi Color 300 dpi Color 600 dpi 2 B W File Type TIFE Selects the default file 67 format for
11. Also lets you start a scanning operation in colour or mono depending on the scanning setting in the ControlCenter software Stop Exit Stops an operation or exits from a menu Copy Options Lets you temporarily change the copy settings when in copy mode LCD liquid crystal display Displays messages on the screen to help you set up and use your machine Power Save Lets you put the machine into Power Save mode Fax Resolution Lets you temporarily change the resolution when sending a fax Loading paper and documents i With both hands gently press and slide Loading paper and the paper side guides 1 and then the other print media paper length guide 2 to fit the paper size Make sure that the triangular marks 3 D If the paper support flap is open close it on the paper side guides 1 and paper and then close the paper support Pull length guide 2 line up with the mark for the paper tray completely out of the the paper size you are using machine E Note When you use Legal size paper press and hold the universal guide release button 1 as you slide out the front of the paper tray Loading paper and documents Fan the stack of paper well to avoid QO Gently adjust the paper side guides 1 paper jams and misfeeds to the paper with both hands Make sure the paper side guides touch the sides of the paper E Note Always make sure the paper is not curled QO Gently put the pape
12. If you have already set the password you will not need to set it again Setting up the password Press Menu 2 0 1 Enter a 4 digit number for the password Press OK re enter the password Press OK when the LCD shows verify 4 Press Stop Exit Security features Changing the password ap Press Menu 2 0 1 Press A or Y to choose Set Password Press OK Enter a 4 digit number for the current password Press OK Enter a 4 digit number for a new password Press OK 5 When the LCD shows Verify re enter the password Press OK QO Press Stop Exit Turning TX Lock on off Turning TX Lock on 1 Press Menu 2 0 1 Press A or Y to choose Set TX Lock Press OK amp Enter the registered 4 digit password Press OK The machine goes offline and the LCD shows TX Lock Mode Turning TX Lock off Press Menu Enter the registered 4 digit password Press OK TX lock is automatically turned off Note If you enter the wrong password the LCD shows Wrong Password and stays offline The machine will stay in TX Lock mode until the registered password is entered 23 Chapter 4 24 Fax Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers Printing Reports 26 32 36 44 47 Entering Fax mode To enter fax mode press Fax and the key will glow green Faxing from the ADF MFC 290C and MF
13. Save setting is Fax Receive On See Power Save setting on page 19 Fax Tel mode does not work in power save condition The machine will not answer telephone or fax calls and will keep ringing If you are at an external or extension telephone lift the handset and talk If you hear fax tones hold the handset until Fax Detect activates your machine If the other party says they want to send you a fax activate the machine by pressing 5 1 Telephone services Setting the Telephone Line Type If you are connecting the machine to a line that features PBX or ISDN to send and receive faxes it is necessary to change the Telephone Line Type accordingly by completing the following steps Press Menu 0 6 Press A or Y to choose PBX ISDN or Normal Press OK Press Stop Exit PBX and TRANSFER The machine is initially set to Normal which lets the machine connect to a standard PSTN Public Switched Telephone Network line However many offices use a central telephone system or Private Branch Exchange PBX Your machine can be connected to most types of PBX The machine s recall feature supports timed break recall only TBR TBR will work with most PBX systems allowing you to gain access to an outside line or transfer calls to another extension The feature works when Tel R is pressed Telephone and External devices E Note You can program a Tel R key press as part of a number stored i
14. See Setting the Telephone Line Type on page 37 External and extension telephones Connecting an external or extension telephone You can connect a separate telephone as shown in the diagram below 1 Extension telephone 2 External telephone When you are using an external telephone the LCD shows Telephone Operation from extension telephones If you answer a fax call on an extension or an external telephone plugged into the correct socket on the machine you can make your machine take the call by using the Remote Activation Code When you press the Remote Activation Code 5 1 the machine starts to receive the fax If the machine answers a voice call and pseudo double rings for you to take over use the Remote Deactivation Code 5 1 to take the call at an extension telephone See F T Ring Time Fax Tel mode only on page 34 Telephone and External devices If you answer a call and no one is on the line You should assume that you re receiving a manual fax Press 5 1 and wait for the chirp or until the LCD shows Receiving and then hang up Note You can also use the Fax Detect feature to make your machine automatically take the call See Fax Detect on page 35 Using extension telephones For U K only Your premises may already be wired with parallel extension telephones or you may plan to add extension telephones to your line as well as your machine While the simplest arrangement is
15. A or Y to make a lighter or darker print Press OK Press Stop Exit Contrast You can choose the contrast setting More contrast will make an image look sharper and more vivid Press Menu 4 6 Press A or Y to increase or decrease the contrast Press OK amp Press Stop Exit Printing photos from a memory card or USB Flash memory drive Cropping If your photo is too long or wide to fit the available space on your chosen layout part of the image will be automatically cropped The default setting is On If you want to print the whole image turn this setting to Off If you are also using the Borderless setting turn Borderless to Off See Borderless printing on page 65 Press Menu 4 7 Press A or Y to choose off or On Press OK Press Stop Exit Cropping O Borderless printing This feature expands the printable area to the edges of the paper Printing time will be slightly slower Press Menu 4 8 Press A or Y to choose off or On Press OK Press Stop Exit Date Print You can print the date if it is already in the data on your photo The date will be printed on the lower right corner If the data doesn t have the date information you cannot use this function a Press Menu 4 9 Press A or to choose On or Off Press OK amp Press Stop Exit K Note The DPOF setting on your camera must be tur
16. Adjusts the scan area of 27 the scanner glass to the Letter size of the document 3 Report Setting 1 XMIT Report On Sets initial setup for 47 EE Transmission Verification J Report and Fax Journal off Off Image 2 Journal Period Off 47 Every 50 Faxes Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days 4 Remaining Checks which jobs arein 28 Jobs the memory and lets you cancel chosen jobs The factory settings are shown in Bold with an asterisk 2 115 Main Menu Submenu Menu Selections Options Descriptions Page 2 Fax 0 Miscellaneous 1 TX Lock Stops unauthorized users 23 Continued from changing the machine s current settings 2 Compatibility Normal Adjusts the equalization 91 for transmission Basic for VoIP problems 3 BT Call Sign On Uses with BT Call Sign 37 U K Only off 4 Caller ID On View or print a list of the 38 last 30 Caller IDs stored in Off the memory Display ID Print Report 3 Copy 1 Quality Fast Chooses the Copy 52 Normal resolution for your type of document Best 2 Brightness B Adjusts the brightness for 55 _qooede copies OOm00 O O0O 3 Contrast E Adjusts the contrast for 55 _cooed copies 00800 OBCO0 E 4 PhotoCapture 1 Print Quality Normal Choose the print quality
17. Group dial Changihg cco ectaccccines ieee eateceretact eres 45 setting up Groups for Broadcasting 46 SEAC ene oe ee ne ee ee eee eee 44 Speed Dial ChangiNg aseicsosctte cssecire iiin 45 Setting UP wees cscecscepeturwicerendierseriasteners 45 RSG E E ET 44 R Receive Mode sssssessssssrrsrrrrrrrrreresre 32 External TAD sererrisei ereere niece 32 Fax Only ee cachet ctecceccendnaeceectendencdnesctes 32 Fax Tel cpestocesiateecs abesstu ausestiuetebierdsebeads 32 Ma n al dtrticcdeticbnorsasaanucatduscsonpecataseantorses 32 Redial Pause s cc2d 2ctict cked ne ietettee 44 Reducing COPIES ee ee ne eee eee eee ae ree 52 INCOMING faxes sesser 35 REDONS ien e a eer ae 47 Caller ID List scscccstitetecneSaxceseendunatoavestastes 39 FaxdJournal sesiiseisiiieiiiiesetereispei 48 Journal Period assesseer 47 a 2 BE eee peer eee ene ae eee errr ee ee 48 how to print oto i cacerets cerned eteats 48 Quick Dial List scateted eoceevecuss eenen 48 Transmission Verification 47 48 User Settings cnc acdeviccsccivencsniaadideiectnescied 48 Resolution 10 AAE enn ee en Enel en eee ee 125 TaK eects dade rosaco EEE E S 123 DINE aeree a a tat seem tere 129 SCAM aier Eerie Ea SES REEE EEES 128 setting for next fax eeseseseeeseeereren 29 Ring Delay setting eeeeeeeeees 34 S Safety Instructions 81 Scanner glass cleaning ccc iccectidecadldectsectnarnensanusenins 103 OET A E E ee ee 17 Scanning See So
18. N gt Read all of these instructions Save them for later reference Follow all warnings and instructions marked on the product DO NOT use this product near water DO NOT place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless adequate ventilation is provided Use only the power cord supplied with this machine This product is equipped with a 3 wire grounded plug a plug having a third grounded pin This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet DO NOT defeat the purpose of the grounded plug DO NOT allow anything to rest on the power cord DO NOT place this product where people can walk on the cord 10 DO NOT place anything in front of the machine that will block received faxes DO NOT place anything in the path of received faxes 11 Wait until pages have exited the machine b
19. Press OK If you choose 00 the line will not ring at all amp Press Stop Exit 34 F T Ring Time Fax Tel mode only When somebody calls your machine you and your caller will hear the normal telephone ring sound The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T ring a fast double ring for the time you have set in the F T ring time setting If you hear the F T ring it means that you have a voice caller on the line Because the F T ring is made by the machine extension and external telephones will not ring however you can still answer the call on any telephone For more information see Using remote codes on page 42 Press Menu 2 1 2 Press A or to choose how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds Press OK amp Press Stop Exit GY Note Even if the caller hangs up during the F T ring the machine will continue to ring for the set time Fax Detect If Fax Detect is On The machine receives a fax call automatically even if you answer the call When you see Receiving on the LCD or when you hear chirps through the handset you are using just replace the handset Your machine will do the rest If Fax Detect is Off If you are at the machine and answer a fax call by lifting the handset press Mono Sta
20. Ree eee ner me eae ere ee eee ere eee eee mee rea 22 4 Security features 23 TPG Eo e E E E E ise oe E E E 23 Setting and changing the TX Lock password sseceeceeeeceeeeeeeeeeeeeeeeees 23 T ming TX Lock OI OTE sroriesinoropireeres rener oee e E RE EEEE OPEET 23 Section Il Fax 5 Sending a Fax 26 Entering Fax Mode sererai rerne n E E EEEE OERTERP Era erae 26 Faxing from the ADF MFC 290C and MFC 297C only eessen 26 Faxing from the scanner glass cesta cient spctactradacdnntexteuslavunersdievacerusedacusentanas 26 Faxing Letter size documents from the scanner glass eeeeeeeeeeees 27 Colo r tax TanSINISSION sacs sdccccscatarcredaesaceacecnrtiethcbieesa enesccldenteanseuenvantcacaadeds 27 Cancelling a fax iN progresS sicds escosccericeate seateerecsdyvicesasoucuanc anctasccnsuenteneinetuties 27 Broadcasting Monochrome ONY sessccucedeccaecscustpecctcadiecaditersecterenpaceenavieniinieeds 27 Cancelling a Broadcast in Progress cccceeseeeccecceecececeeeeeeaeeeeeeeeeeeeeeeeeeeees 28 Additional sending ODS At ONS ago acstaee scciatetiebsinsaedccscioesdaxiixtetens coe nisewsserdenieziehee 28 Sending faxes using multiple settings 2 0 0 0 ceeeeececeeeeeeeeeeeeeeeeeeeeeeeteeeeeeeeeees 28 SOU NS pss acct E E 29 Changing fax resolution ee sacesescsrastilil seuss bacweunadaacnddvededindaniacenamptnetanenataattlariaesads 29 Dual access Monochrome only case c2cccececscascinsacscertesdendereaseineantiaaceasen
21. Speed Dial 09 The LCD shows Press OK when you have finished adding numbers Use the dial pad to enter a name for the Group Press OK 46 E Note You can easily print a list of all your Speed Dial numbers Numbers that are part of a group will be marked in the GROUP column See How to print a report on page 48 Combining Quick Dial numbers Sometimes you may want to choose from several long distance carriers when you make a call Rates may vary depending on the time and destination To take advantage of low rates you can store the access codes of long distance carriers and credit card numbers as Speed Dial numbers You can store these long dialling sequences by dividing them and setting them up as separate Speed Dial numbers in any combination You can even include manual dialling using the dial pad See Storing Speed Dial numbers on page 45 For example you might have stored 555 on Speed Dial 03 and 7000 on Speed Dial 02 You can use them both to dial 555 7000 if you press the following keys T Speed Dial OK 03 T Speed Dial 02 and Start To temporarily change a number you can substitute part of the number with manual dialling using the dial pad For example to change the number to 555 7001 you could press the following keys T Speed Dial OK 03 7 0 0 1 on the dial pad and Start You can also add a pause by pressing the Redial Pause key Fax r
22. Unusable Device A broken device has been connected to the USB direct interface Unplug the device from the USB direct interface then press Power Save to turn the machine off and then on again Unusable Device Please Disconnect USB Device A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface For more information visit us at http solutions brother com Unplug the device from the USB direct interface Wrong Paper Size Paper is not the correct size Check that the machine s Paper Size setting matches the size of paper in the tray See Paper Size on page 20 95 Transferring your faxes or Fax Journal report If the LCD shows Clean Unable XX Init Unable XX Print Unable XX Scan Unable XX We recommend transferring your faxes to another fax machine See Transferring faxes to another fax machine on page 96 You can also transfer the Fax Journal report to see if there are any faxes you need to transfer See Transferring the Fax Journal report to another fax machine on page 96 E Note If there is an error message on the machine s LCD after the faxes have been transferred disconnect the machine from the power source for several minutes and then reconnect it Transferring faxes to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode See Enter personal in
23. Up to 100 sheets of 80 g m paper BP71 260 g m paper is especially designed for Brother inkjet machines Loading documents You can send a fax make copies and scan from the ADF automatic document feeder and from the scanner glass Using the ADF MFC 290C and MFC 297C only The ADF can hold up to 15 pages and feeds each sheet individually Use standard 80 g m paper and always fan the pages before putting them in the ADF Recommended environment Temperature 20 to 30 C Humidity 50 to 70 Paper 80 g m Document Sizes Supported Length 148 to 355 6 mm Width 148 to 215 9 mm Weight 64 to 90 g m How to load documents Q CAUTION DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Loading paper and documents E Make sure documents with ink or liquid correction fluid are completely dry GQ Unfold the ADF Document Output Support Flap 1 Fan the pages well Make sure you place the documents face down top edge first in the ADF until you feel them touch the feed roller Adjust the paper guides 2 to fit the width of your documents Q CAUTION DO NOT leave thick documents on the scanner glass If you do this the ADF may jam Using the scanner glass You can use the scanner glass to fax copy or scan pages of
24. company to find out about the kind of service available in your area Setting the Caller ID to On If you have Caller ID on your line then this function should be set to On to display the caller s phone number on the LCD as the telephone rings Press Menu 2 0 4 Press A or Y to choose On or Of f Press OK Press Stop Exit Viewing the Caller ID List Your machine stores information for the last thirty calls in the Caller ID list You can view or print this list When the thirty first call comes in to the machine it replaces information about the first call D Press Menu 2 0 4 Press A or Y to choose Display ID Press OK The Caller ID of the last call will appear on the LCD If no ID is stored the beeper will sound and No Caller ID will appear on the LCD Press A or Y to scroll through the Caller ID memory to choose the Caller ID you want to view and then press OK The LCD shows the caller s number or name and the date and time of the call To finish viewing press Stop Exit Printing the Caller ID List Press Menu 2 0 4 Press A or Y to choose Print Report Press OK If no ID is stored the beeper will sound and No Caller ID will appear on the LCD Press Mono Start or Colour Start 4 After printing has finished press Stop Exit Telephone and External devices Connecting an external TAD telephone answering device Yo
25. ee tee eee eae eaeaeaeaeeaeaees 35 Out of Paper Reception eizates caste Seo ee rcedaceat sett nwt cues leeteauatdarenndeddauldduensveesieuius 35 7 Telephone and External devices 36 Voice Operations Beemer mer ten eer e ere et ner cr Meier tener eee ewer erence veer eet 36 WPS ON US a ca cede ck ett ee ete E ed octet 36 eT Sl AOS cies och err eebe e rE E e EAE i 36 Fax Tel mode in Power Save condition c c ccceeeeeeeeeeeeeeaneeeeeeeeeeees 36 Telephone Services penere ea e e ER rE a E Eep apaa R a aie 37 Setting the Telephone Line Type cccccceeeeeeeeeeeeeeeeeeeeeeeaeaeaeaeaeeaeeeaeeees 37 BT Call Sign CRON Jarene ree aeee Er ER ERE 37 Caller ID U K and Ireland Only 2c c0ccccccceccecceecencetcneceteaaveetseueeseeeseedescseesauoass 38 Connecting an external TAD telephone answering device ceeeeeeeees 39 CONNECCION Seeerei eoa EEEa EEE R ENA E 40 Recording an outgoing message OGM on an external TAD 00 40 Multi line connections PBX sicicecsessctceretnessecswnrierecieseresetuamiwe auvloseudeueetuedacdes 40 External and extension telephones 2 ccceccccceeseeeeeeeeeeeeeeeeeeeeeenaeeeeneeeeeeeees 41 Connecting an external or extension telephone 0 eceeeeeeeeeeeeeeeeeee 41 Operation from extension telephones cccccceeeceeeeeeeeeeeeeeeeteteteeeeeeeenees 41 Using extension telephones For U K Only cceecscecceeeeeeeee
26. effective grounding of the power consult a qualified electrician Wiring information U K only Important If you need to replace the plug fuse fit a fuse that is approved by ASTA to BS1362 with the same rating as the original fuse Always replace the fuse cover Never use a plug that does not have a cover Warning This machine must be earthed The wires in the mains lead are coloured in line with the following code E Green and Yellow Earth E Blue Neutral E Brown Live If in any doubt call a qualified electrician 82 Safety and Legal Radio interference This product complies with EN55022 CISPR Publication 22 Class B When connecting the machine to a computer ensure that you use a USB cable which does not exceed 2 0 meters in length EU Directive 2002 96 EC and EN50419 European Union Only This equipment is marked with the above recycling symbol It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream This will benefit the environment for all European Union only International ENERGY STAR Compliance Statement The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR guidelines
27. glass and glass strip with a non flammable glass cleaner run your finger tip over the scanner glass and glass strip to see if you can feel anything on it If you feel dirt or debris clean the scanner glass and glass strip again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt 103 Cleaning the machine printer platen Be sure to unplug the machine from the electrical socket before cleaning the printer platen D Lift the scanner cover until it locks securely into the open position Q Clean the machine printer platen 1 104 Cleaning the paper pick up roller D Pull the paper tray completely out of the machine Unplug the telephone line cord first and then unplug the machine from the electrical socket and open the Jam Clear Cover 1 at the back of the machine Z oS gt WS Q NY fy AE clean the Paper Pick up Roller 1 with isopropyl alcohol on a cotton swab 4 Close the Jam Clear Cover back Make sure the cover is set properly QO Put the paper tray firmly back in the machine QO Re connect the power cord Cleaning the print head To maintain good print quality the machine will automatically clean the print head You can start the cleaning process manually if there is a
28. incoming faxes will also be stored into memory until the memory is full When the memory is full the machine will stop automatically answering calls To print the faxes put fresh paper in the tray 35 Voice Operations Voice calls can be made either with an extension or external telephone by dialling manually or by using Speed Dial numbers Tone or pulse If you are using an external telephone and have a pulse dialling service but need to send tone signals for example for telephone banking follow the instructions below Lift the handset of the external telephone Press on the control panel of your machine Any digits dialled after this will send tone signals When you hang up the machine will return to the pulse dialling service Fax Tel mode When the machine is in Fax Tel mode it will use the F T Ring Time pseudo double ringing to alert you to pick up a voice call If you are at an external telephone lift the handset of the external telephone and then press Tel R to answer If you are at an extension telephone you ll need to lift the handset during the F T Ring Time and then press 5 1 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing x51 36 Telephone and External devices Fax Tel mode in Power Save condition When the machine is in Power Save condition you can receive faxes if the Power
29. machine can fit an incoming fax on the page Press Menu 1 3 Press A or Y to choose Letter Legal A4 A5 or 10x15cm Press OK amp Press Stop Exit Volume Settings Ring Volume You can choose a range of ring volume levels from High to Of While the machine is idle press lt j 40r gt to adjust the volume level The LCD shows the current setting and each key press will change the volume to the next level The machine will keep the new setting until you change it You can also change the volume through the menu by following the instructions below Setting the Ring Volume from the menu D Press Menu 1 4 1 Press A or Y to choose Low Med High or Off Press OK Press Stop Exit General setup Beeper Volume When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a a range of volume levels from High to Off ep Press Menu 1 4 2 amp Press A or Y to choose Low Med High or Off Press OK amp Press Stop Exit Speaker Volume You can choose a range of speaker volume levels from High to Of Press Menu 1 4 3 Press A or Y to choose Low Med High or Off Press OK Press Stop Exit 21 Chapter 3 Automatic Daylight Savings Time You can set the machine to change automatically for daylight savi
30. might cause an electrical shock A DO NOT pull on the middle of the AC power cord Doing this might cause an electrical shock 77 A DO NOT put your hands on the edge of the machine under the document cover or the scanner cover Doing this may cause injury 78 DO NOT put your hands on the edge of the paper tray under the paper tray cover Doing this may cause injury Safety and Legal A DO NOT touch the area shaded in the illustration Doing this may cause injury A When moving the machine you must lift it from the base by placing a hand at each side of the unit as shown in the illustration DO NOT carry the machine by holding the scanner cover or the Jam Clear Cover DO NOT use flammable substances any type of spray liquid or aerosol cleaners to clean the inside or outside of the machine Doing this may cause a fire or electrical shock 79 A If the machine becomes hot releases smoke or generates any strong smells immediately unplug the machine from the electrical socket Call your Brother dealer or Brother Customer Service A If metal objects water or other liquids get inside the machine immediately unplug the machine from the electrical socket Call your Brother dealer or Brother Customer Service A Use caution when installing or modifying telephone lines Never touch telephone wires or terminals that are not insulated unless the telephone lin
31. page 48 The default setting is Every 50 Faxes Press Menu 2 3 2 2 Press A or Y to choose an interval Press OK If you choose 7 days the LCD will ask you to choose the first day for the 7 day countdown E 6 12 24 hours 2 or 7 days The machine will print the report at the chosen time and then erase all jobs from its memory If the machine s memory is filled with the maximum 200 jobs before the time you chose has passed the machine will print the Journal early and then erase all jobs from the memory If you want an extra report before it is due to print you can print it without erasing the jobs from the memory E Every 50 Faxes The machine will print the Journal when the machine has stored 50 jobs amp Enter the time to start printing in 24 hour format Press OK For example enter 19 45 for 7 45 PM 4 Press Stop Exit 47 Chapter 9 Reports The following reports are available 1 XMIT Verify Prints a Transmission Verification Report for your last transmission 2 Help List A help list showing how to program your machine 3 Quick Dial Lists names and numbers stored in the Speed Dial memory in numerical order 4 Fax Journal Lists information about the last incoming and outgoing faxes TX Transmit RX Receive 5 User Settings Lists your settings How to print a report D Press Menu 5 Do one of the following E Press A or Y to choos
32. print quality problem Clean the print head and ink cartridges if you get a horizontal line or blank text in the text or graphics on your printed pages You can clean Black only three colours at a time Yellow Cyan Magenta or all four colours at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily Q CAUTION DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty Press Menu 7 2 Press A or Y to choose Black Color or All Press OK The machine cleans the print head When cleaning is finished the machine will go back to standby mode automatically a Note If you clean the print head at least five times and the print has not improved try installing a new genuine Brother Branded replacement cartridge for each problem colour Try cleaning the print head again up to five more times If the print has not improved call your Brother dealer Troubleshooting and Routine Maintenance Checking the print quality If faded or streaked colours and text appear on your output some of the nozzles may be clogged You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern D Press Menu 7 1 Press A or to choose Print Quality Press OK The machine begins printing the Print Quality Check Sheet Check the quality of the four colour blocks on the sheet Press Co
33. quality See Checking the print quality on page 105 Make sure that the Printer Driver or Paper Type setting in the menu matches the type of paper you are using See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM and Paper Type on page 20 Make sure that your ink cartridges are fresh The following may cause ink to clog E The expiration date written on the cartridge package has passed Brother Original cartridges stay usable for up to two years if kept in their original packaging E The ink cartridge was in your machine over six months E The ink cartridge may not have been stored correctly before use Make sure you are using Brother Original Innobella Ink Try using the recommended types of paper See Acceptable paper and other print media on page 13 The recommended environment for your machine is between 20 C to 33 C 86 Printing continued Troubleshooting and Routine Maintenance Difficulty Suggestions White horizontal lines appear in text or graphics Clean the print head See Cleaning the print head on page 105 Make sure you are using Brother Original Innobella ink Try using the recommended types of paper See Acceptable paper and other print media on page 13 The machine prints blank pages Clean the print head See Cleaning the print head on page 105 Characters and lines a
34. s The machine can also be connected to a computer that has a USB 1 1 interface Third party USB ports are not supported for Macintosh 130 Computer requirements Specifications SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Computer Platform amp Supported Processor Hard Disk Space to install PC eat Minimum Recommended Operating System PC Software Minimum For For Interface RAM RAM Version Functions Speed Drivers Applications Windows 2000 Printing PC USB Intel 64 MB 256 MB 110 MB 340 MB Operating Professional FaxSend 4 Pentium II System Xp Home 2 5 Scanning or equivalent 128 MB 110 MB 340 MB Removable XP Disk Professional 2 XP 64 bit Intel 64 256 MB 512 MB 110 MB 340 MB Professional or AMD64 x64 Edition 2 supported CPU Vista 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU Macintosh MacOS x Printing PC USB 3 PowerPC 128 MB 256 MB 80 MB 400 MB Operating 10 2 4 10 4 3 FaxSend 4 G4 G5 System Scanning PowerPC Removable G3 350MHz cose PowerPC 512MB 1GB 10 4 4 or G4 G5 greater Intel Core Processor Conditions 1 Microsoft Internet Explorer 5 5 or greater 2 For WIA 1200 x 1200 resolution Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi not support Ledger A3 size paper 5 PaperPort 11SE supports Microsoft SP4
35. to program your machine Memory storage Even if there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings such as Contrast Overseas mode and so on will be lost You may have to reset the date and time 110 Menu and Features Menu keys Access the menu Go to the next menu level Accept an option OK Go back to the previous menu O level Clear Back Delete an incorrect letter when you need to enter text into the machine Scroll through the current menu level Go back to the previous menu level Stop Exit 8 Exit the menu To access the menu mode Press Menu Choose an option E Press 1 for General Setup menu E Press 2 for Fax menu E Press 3 for Copy menu E Press 0 for Initial Setup You can scroll more quickly through each menu level by pressing A or Y for the direction you want Press OK when that option appears on the LCD The LCD will then show the next menu level G Press A or Y to scroll to your next menu selection Press OK When you finish setting an option the LCD shows Accepted Press Stop Exit Menu and Features 111 Menu Table The menu table will help you understand the menu selections and options that are found in the machine s programs The factory settings are shown in Bold with an asterisk Menu gt Choose amp OK
36. 00 Koela e E E 100 nobela ssassn 132 J Jacks EXT external telephone ceeee 39 TAD answering machine 39 Jams GOCUIMGIVG srren tattle aA 96 Paper ccacteicticcescehictecves erran aai Et 97 L LCD liquid crystal display 006 110 Contrast aie htdetee cto deeaciateeo eau 22 M Macintosh See Software User s Guide on the CD ROM P Maintenance routine cee 100 replacing ink cartridges 100 Manual TEAMING cessions esses aes es dese a 44 ECEE moreeni EEE riii 32 tFANSMISSION cccceceeeeeeeeeeeeeeeeeeeeeees 31 Memory Storage cccccccccccccceeeeeeeeeees 110 Menu Table cs c ccccccccssccsccssescbesseseatccatce 110 Mode entering ess saeco E tee tecee pases 50 Fax eetesesectvesclaacsseieteeran ster sestuasceaase ete 26 PhotoCapture cccccciccenencsceeserapinendanrreciseeaus 6 GAN sa decade ccudetesrMececuieseens 6 Multi line connections PBX 00 40 O Out of Memory message 30 31 95 p Packing the machine 2 0 108 PADET sededendacencxiedeactaceaceceetstecndocenved 13 122 GAD CILY coerce epeari 16 document SIZE eeceeeceeseeeeeeeeeeeeeeees 26 LOSING speciceteudig sacztuvictutnecsesccedcnleniaoeeaunbes 8 PA e E A AE A 15 20 size of document cccceceeeeeeeeeeeeeeees 17 P teriaren epit 15 20 PaperPort 11SE with OCR See Software User s Guide on the CD RO
37. 1 to change the stored number E Press 2 to exit without making a change If you chose 1 you will be able to change the stored number and name or enter a new one Follow the instructions below a Enter a new number Press OK Enter a new name Press OK E To change a character use lt 4 or gt to position the cursor under the character you want to change then press Clear Back Re enter the character E To finish the setting press Stop Exit 45 Chapter 8 Setting up groups for broadcasting Groups which can be stored in a Speed Dial location allow you to send the same fax message to many fax numbers by pressing only pa Speed Dial Search OK the two digit location and Mono Start First you ll need to store each fax number in a Speed Dial location Then you can include them as numbers in the Group Each Group uses up a Speed Dial location You can have up to six Groups or you can assign up to 39 numbers in a large Group See Storing Speed Dial numbers on page 45 and Broadcasting Monochrome only on page 27 Press Speed Dial and A or Y to choose Setup Groups Press OK 2 Use the dial pad to enter the two digit Speed Dial number where you want to store the Group Press OK Use the dial pad to enter a Group number 1 to 6 Press OK GD To add Speed Dial numbers follow the instructions below For example for Speed Dial numbers 05 and 09 Press Pe Speed Dial 05 Ps
38. 2 minutes after it finishes copying or if the mode timer returns the machine to Fax mode For more information see Mode Timer on page 20 E Note You can save some of the copy settings you use most often by setting them as default You can find instructions on how to do this in the section for each feature Making copies Press Menu Options Page selection Press Quality Fast 52 Copy Options Normal K Best Enlarge 47 69 83 93 52 Reduce 197 100 142 1863 198 Fit to Page Custom 25 4005 Paper Type Plain Paper 56 Inkjet Paper Brother BP71 Other Glossy Transparency Paper Size A4 56 A5 10 W x 15 H cm Letter Legal Brightness OOMOO 55 Stack Sort Stack 55 MFC 290C aha and MFC 297C only Page Layout Off 1 in 1 53 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L Poster 3 x 3 Copies o of Copies 01 01 99 51 Chapter 10 Changing copy speed and quality You can choose from a range of quality settings The default setting is Normal To temporarily change the quality setting follow the instructions below Press Normal Normal is the recommended Copy Options mode for ordinary ED print outs This produces good copy and then A or quality with good to choose copy speed Quality Fast Fast copy speed and lowest ink consumption Use to save tim
39. 7C Lwad 63 8 dB A Mono Lwad 56 2 dB A Colour Office equipment with Lwad gt 63 0 dB A is not suitable for use in rooms where people do primarily intellectual work Such equipment should be placed in separate rooms because of the noise emission Operating 10 35 C Best Print Quality 20 33 C Operating 20 80 without condensation Best Print Quality 20 80 without condensation Up to 15 pages MFC 290C and MFC 297C only Recommended Environment for Best Results Temperature 20 C 30 C Humidity 50 70 Paper 80 g m 100 Sheets 80 g m 121 Print media Paper Input Paper Tray E Paper type Plain paper inkjet paper coated paper glossy paper 2 transparencies 12 and envelopes E Paper size Letter Legal Executive A4 A5 A6 JIS B5 envelopes commercial No 10 DL C5 Monarch JE4 Photo card Index card and Post card 3 Width 98 mm 215 9 mm Length 148 mm 355 6 mm For more details see Paper weight thickness and capacity on page 16 E Maximum paper tray capacity Approx 100 sheets of 80 g m 20 Ib plain paper Paper Output Up to 50 sheets of A4 plain paper face up print delivery to the output paper tray 2 Use only transparencies recommended for inkjet printing For glossy paper or transparencies we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging See Paper type and size for each operation
40. C 297C only D Make sure you are in Fax mode 1c Place the document face down in the ADF See Using the ADF MFC 290C and MFC 297C only on page 17 Enter the fax number using the dial pad Speed Dial or Search GD Press Mono Start or Colour Start The machine starts scanning the document Note e To cancel press Stop Exit e If you send a mono fax while the memory is full it will be sent in real time Faxing from the scanner glass You can use the scanner glass to fax pages of a book one at a time The documents can be up to Letter or A4 size You cannot send colour faxes with multiple pages Note MFC 290C and MFC 297C only Since you can only scan one page at a time it is easier to use the ADF if you are sending a multiple page document 26 Sending a Fax Make sure you are in Fax mode 1c Load your document face down on the scanner glass Enter the fax number using the dial pad Speed Dial or Search CD Press Mono Start or Colour Start E f you press Mono Start the machine starts scanning the first page Go to step E f you press Colour Start the machine starts sending the document Do one of the following E To send a single page press 2 to choose No or press Mono Start again The machine starts sending the document E To send more than one page press 1 to choose Yes and go to step Place the next page on the scanner glass Press OK Th
41. Greyscale 256 levels 1 Windows XP in this User s Guide includes Windows XP Home Edition Windows XP Professional and Windows XP Professional x64 Edition Maximum 1200 x 1200 dpi scanning when using the WIA Driver for Windows XP and Windows Vista resolution up to 19200 x 19200 dpi can be chosen by using the Brother scanner utility 128 Printer Printer Driver Resolution Print Speed Printing Width Borderless Based on Brother standard pattern A4 size in draft mode Specifications Windows 2000 Professional XP XP Professional x64 Edition Windows Vista driver supporting Brother Native Compression mode Mac OS X 10 2 4 or greater Brother Ink Driver Up to 1200 x 6000 dpi 1200 x 2400 dpi 1200 x 1200 dpi 600 x 1200 dpi 600 x 600 dpi 600 x 300 dpi 600 x 150 dpi Colour 450 x 150 dpi Black amp White MFC 250C Mono Up to 27 pages minute 1 Colour Up to 22 pages minute MFC 290C and MFC 297C Mono Up to 30 pages minute 1 Colour Up to 25 pages minute 1 204 mm 210 mm A4 size Letter A4 A6 Photo Card Index Card Post Card When you set the Borderless feature to On See Paper type and size for each operation on page 15 129 Interfaces USB 12 A USB 2 0 interface cable that is no longer than 2 0 m Your machine has a full speed USB 2 0 interface This interface is compatible with Hi Speed USB 2 0 however the maximum data transfer rate will be 12 Mbits
42. M and Help in the PaperPort 11SE application to access How to GuidesS secs ententdwcccolineeencance PhotoCapture Center Date Print sesser 65 DPOF printng ccsccsveiertonesea sree aas 63 from PC See Software User s Guide on the CD ROM 0 cccccccccceecceeeccecceeecaeeeaeeaueeeaes Memory Stick Pro oo ceeeeeeceeeeeeeeeees 58 Memory Stick santener 58 Print settings BrightNeSS oiiaaie 64 Paper type amp SiZe cccccceceeeeeeeeeeeees 64 Scan to Media seein dnetecercaaclactet aeesenias 66 SecureDigital ccccccecececeeeeeeeeeeeeeeees 58 specifications Seeccatats cecactelacaeaat 126 xD Picture Card sens eecaeeccavicssantuata sees 58 PictBridge DPOF PNG irssi omire 69 Power failure oa ononnnnnnnnnenesnensaenannennenne 110 Print NGA E E EE 12 difficulties eenn 86 88 IV ONS oeaan ee R 129 improving quality eee 105 DODGER JOINS erener nE 97 S161 6 eee neeer ene eee ere aaa anaE a 62 PORES sie caseiiea hee e e EE 48 POS OIMION rissie oni sas 129 specifications seeteetuscasetatienerdeineedet 129 Printing on small paper seidecccccdind sete eeaecasecteees 11 PNOIOS cecer derriers 62 See Software User s Guide on the CDROM spadserer aro EEEN Programming your machine 110 Q Quick Dial access codes and credit card NUMPES seess irar aria EEEE 46 Broad sting scsissceseshevaciessccsedievieviincenex 27 using Groups ssesssesesssesssserererrrre rerne 27
43. PC 58 Using PhotoCapture Center from your Computel eeeeeeeeteeeeeeees 58 Using a memory card or USB Flash memory drive cccceceeeeeeeeeeeeeeneees 58 Memory cards MFC 290C and MFC 297C only or a USB Flash memory drive folder Structure cece ceeeeeceeccececeeeeeeeeececeeeeeeeeeeeeeeeeeeeeeeeteteteenneneees 59 Getting started asset cede etre ect erased a ia iei 60 How to print from a memory card or USB Flash memory drive ccccceeeeeees 61 Print Index Thumbnails memeee aps amas terror str tenes mere wee errr mr nett erro ame tamer meer 61 PPI OOS secese sates leche ke Eo eE e Era EE E ae aR Er 62 DPOF asc sence ha aetta ni aani ke ie aa a ce 63 PhotoCapture Center print settings cccceccceceeeeeeeeeeeee eee eeeeeeeeeteeetteteteeeeeee 64 Print speed and quality alememeege rte emtige mee ee ane eee enemies ren ere 64 Paper UNOS oy wnceitcstecsz eee den cceeec cr aciadegsentandie canncunceesneucamsaroreacsienieneseatieeareateedsenct 64 Adjusting Brightness and Contrast ccccceceeceee eee eeeeeeeeeeeeeeeeeeeeteneeeeaeaeas 64 RUUD asch coe AT E A E meee taedetheenencens 65 Borderless NNN a tee oeeee eee a aetleeeececuc Gece eet eae cacaseccege 65 D te il Serre an ne E ne a eRe a Ope e ae Orca a eer ee 65 Scan to a memory card or USB Flash memory rive cccececeeeeeeeeeeeeeeeeeeeees 66 Changing the image quality 0 cccceceeeeeeeeeeeeee
44. See BT Call Sign U K only on page 37 Cannot Detect You installed a new ink too quickly and the machine didn t detect it Take out the new ink cartridge and re install it slowly until it clicks If you are using non Brother ink the machine may not detect the ink cartridge Replace the cartridge with a Brother original ink cartridge If the error message remains contact your Brother dealer An ink cartridge is not installed correctly Take out the new ink cartridge and re install it slowly until it clicks See Replacing the ink cartridges on page 100 Cannot Print Replace XX Ink One or more of the ink cartridges are empty The machine will stop all print operations While memory is available black amp white faxes will be stored in the memory If a sending machine has a colour fax the machine s handshake will ask that the fax be sent as Replace the empty ink cartridges See Replacing the ink cartridges on page 100 monochrome Clean Unable XX The machine has a mechanical Open the scanner cover and look on the left problem middle and right hand side under the covers for OR any foreign objects inside the machine If the error message continues disconnect the A foreign object such as a clip or machine from the power source for several ripped paper is in the machine minutes then reconnect it Close Ink Cover The ink cartridge cover is not Firmly close the ink ca
45. See Loading paper and other print media on page 8 Check that more than two types of paper are not loaded in the paper tray at any one time 87 Printing continued Difficulty Suggestions Printed pages are not stacked neatly Make sure you are using the paper support flap See Loading paper and other print media on page 8 Machine does not print from Adobe Illustrator Try to reduce the print resolution See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Printing Received Faxes Difficulty Suggestions Condensed print and white streaks across the page or the top and bottom of sentences are cut off You probably had a bad connection with static or interference on the telephone line Ask the other party to send the fax again Vertical black lines when receiving The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine Received colour fax prints only in black amp white Replace the colour ink cartridges that are empty or nearly empty and then ask the other person to send the colour fax again See Replacing the ink cartridges on page 100 Left and Right margins are cut off or a single page is printed on two pages Turn on Auto Reduction See Printing a reduced incoming fax on page 35
46. USER S GUIDE MFC 250C MEC 290C Zs MFC 297C Version B If you need to call Customer Service Please complete the following information for future reference Model Number MFC 250C MFC 290C and MFC 297C Circle your model number Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother E may serve as confirmation of the purchase date of your product should you lose your receipt and E may support an insurance claim by you in the event of product loss covered by insurance 2008 Brother Industries Ltd Approval Information and Compilation and Publication Notice THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased and does not offer any warranty in the event that this product is used on public telecommunication lines in another country Compilation and Publication Notice Under the supervision of Brother Ind
47. Vista ScanSoft PaperPort 11SE with OCR How to Guides E The complete ScanSoft PaperPort 11SE with OCR How to Guides can be viewed from the Help selection in the ScanSoft PaperPort 11SE application Viewing Documentation For Macintosh Turn on your Macintosh Insert the Brother CD ROM into your CD ROM drive The following window will appear KoKo t MFL Pro Suite x Start Here OSX Presto PageManager Utilities Documentation Brother Solutions Center On Line Registration Double click the Documentation icon Double click your language folder 4 Double click top html to view the Software User s Guide in HTML format C English top html amp Click the documentation you want to read E Software User s Guide How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide E Scanning For Mac OS X 10 2 4 or greater E Contro Center2 For Mac OS X 10 2 4 or greater Presto PageManager User s Guide E Instructions for scanning directly from Presto PageManager The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application General Information Accessing Brother Support For Windows You can find all the contacts you will need such as Web support Brother Solu
48. a book or one page at a time Document Sizes Supported Length Up to 297 mm Width Up to 215 9 mm Weight Up to 2 kg 17 Chapter 2 How to load documents Scannable area Noe 2 The scannable area depends on the settings To use the scanner glass the ADF must in the application you are using The figures be empty below show the areas you cannot scan on Letter and A4 paper D Lift the document cover 3 4 Ez Ea Using the document guidelines on the 1 left and top place the document face down in the upper left corner of the scanner glass 4 B5uisl LTRI Adi t2 Usage Document Top 1 Left 3 ee Bottom 2 Right 4 Fax Letter 3mm 4mm A4 3 mm Scanner Glass 3 mm ADF 1mm Copy All paper 3mm 3mm sizes Scan Allpaper 3mm 3mm sizes amp Close the document cover caution If you are scanning a book or thick document DO NOT slam the cover or press on it 18 Power Save mode To maintain print quality prolong print head life and provide the best ink cartridge economy you should keep your machine connected to the power at all times You can put the machine into Power Save mode by pressing the Power Save key You can still receive telephone calls in Power Save mode For further information on receiving faxes in the Power Save condition please see the table on page 19 If you want to do other operations y
49. a straightforward parallel connection there are some problems with this arrangement the most obvious of which is inadvertent interruption of a facsimile transmission caused by someone picking up an extension telephone to make an outgoing call Also Remote Activation Code may not operate reliably in such a simple configuration This machine may also be set to make a delayed transmission i e a transmission at a pre set time This pre set job may coincide with someone picking up an extension handset These problems can easily be eliminated if you arrange modification of your extension wiring circuit such that extension devices are connected downstream of your machine ina master slave configuration see fig 2 In this configuration the machine can always detect whether a telephone is in use Thus it will not attempt to seize the line during that time This is known as telephone off hook detection The inadvisable configuration is shown in figure 1 and the recommended master slave configuration is shown in figure 2 41 Chapter 7 This new connection configuration can be arranged by contacting BT Kingston upon Hull Telecommunications your PBX maintainer or a qualified telephone installation company as appropriate Simply explained the extension telephone circuit should be terminated on a normal modular plug BT 431A style which in turn should be put into the modular socket of the white T shaped con
50. acuseadare 30 Real time transmission sesh eo secsaestspes ica cancoexnsiereesebcaneccessceididess nce ercentate terest 30 Overs as Mode erne cerca Seinen je Oc maces bap E 31 Checking and cancelling waiting jODS ccccceececeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeaees 31 Sending a fax manualy pscrecicccnr ireren nae E EREE 31 Out of Memory message esos concer serie lebientonsd menue atenideaiedachondaned ic capenatvemimeiants 31 6 Receiving a Fax 32 Receive modes ace cece cach escuepites arte cceyecnd png Sod ee seuenteen temecuee ncaa saree onan 32 Choosing the Receive Mode ccccccccceccceceecececeeeeeeeeeeeeeeeeeeeeeeneneneenaeaees 32 Using receive modes aac scececacaceteetecceusbonsncbincaseactend sosetnedeenesmactnuceccts aeaedcbebscamenehans 33 gt oNV ee RIE NE EP yore gE Ee rca ee Se Some eee ey 33 Fe tee tie a te esse E Seca te E E tet eee eee ete 33 Manualen ne E a E EE EE eee eee 33 EXtemal TAD oe are ca tes me roaraa cee ec cea EE EEEE aS A EEEE 33 Receive mode settings ci c5 scsi cet cecptcete toe rtnn rrn cise rnn esa 34 Ring Delay sssri re et ee ea eee ere mee ee tere eer ener 34 F T Ring Time Fax Tel mode Only csvescesec cede coesauivedeauascereelsbete decors leew cess 34 Fe ate osc acetate eee eee cence eee he ce heer nes tee eco E 35 Additional receiving operations 2 cccccccecccececeeeeeeeneeeeeeeeeseneeeeaesanseeseeeeeneees 35 Printing a reduced incoming fax ccccee cece eeeeeee eee ee
51. are sent to it The diagram below will help you choose the correct mode For more detailed information on the receive modes see Using receive modes on page 33 and Receive mode settings on page 34 Do you want to use the telephone features of your machine if available or an external telephone or external telephone answering device connected on the same line as the machine Yes No Are you using the voice message function of an external telephone answering device Fax Onl No af Do you want the machine to answer fax and gt Manual telephone calls automatically No ee Fax Tel Yes External TAD Yes To set a receive mode follow the instructions below Press Menu 0 1 Press Aor Y to choose Fax Only Fax Tel External TAD or Manual Press OK Press Stop Exit The LCD will display the current receive mode eee ME a ae Fax 1 Current receive mode Fax Fax Only 32 Using receive modes Some receive modes answer automatically Fax Only and Fax Tel You may want to change the ring delay before using these modes See Ring Delay on page 34 Fax only Fax only mode will automatically answer every Call If the call is a fax your machine will receive it Fax Tel Fax Tel mode helps you automatically manage incoming calls by recognising whether they are fax or voice calls and dealing with them in one of the following ways E Faxes will be automatically received E Voice calls will start th
52. art to start the dialling process Standard resolution 203 x 97 dpi It is used for regular size text and quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number Super Fine resolution Mono only 392 x 203 dpi Best for very small print and line art TAD telephone answering device You can connect an external TAD to your machine Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings Tone A form of dialling on the telephone line used for Touch Tone telephones 135 Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine User Settings A printed report that shows the current settings of the machine Xmit Report Transmission Verification Report A listing for each fax sent that shows its date time and number 136 A ADF automatic document feeder 17 26 Answering machine TAD aaas 39 CONNECUNG irere erni 40 Apple Macintosh See Software User s Guide on the CDROM ctecensscinttansantecsateacenedtatiannsuemstads Automatic fax receive oes ee cece ceceeeeeeeeeeteeteeaeeeeeeeees 32 Fax DSCC cccicirecsccacccscidceuscuseniapeincaseue 35 B Broadcasting ssseseenenneeneeseeesrsnr rrr rrrreene 27 setting up Groups for ssessssssesesesesesesee 46 C RAUNT i D aceicceccranantiac
53. arty supplier for adapters The PhotoCapture Center feature lets you print digital photos from your digital camera at high resolution to get photo quality printing Printing photos from a memory card or USB Flash memory drive Memory cards MFC 290C and MFC 297C only or a USB Flash memory drive folder structure Your machine is designed to be compatible with modern digital camera image files memory cards and USB Flash memory drive however please read the points below to avoid errors E The image file extension must be JPG Other image file extensions like JPEG TIF GIF and so on will not be recognized E PhotoCapture Center printing must be performed separately from PhotoCapture Center operations using the PC Simultaneous operation is not available E IBM Microdrive is not compatible with the machine E The machine can read up to 999 files including the folder inside media on a memory card or USB Flash memory drive E This product supports xD Picture Card Type M Type M Type H Large Capacity E The DPOF file on the memory cards must be in a valid DPOF format See DPOF printing on page 63 Please be aware of the following E When printing Print Index or Print Images the PhotoCapture Center will print all valid images even if one or more images have been corrupted Corrupted images will not be printed E memory card users Your machine is designed to read memory card
54. black and white PDF scanning 3 ColorFile Type PDF Selects the default file 67 format for colour JPEG scanning The factory settings are shown in Bold with an asterisk 2 117 Main Menu Submenu Menu Selections Options Descriptions Page 5 Print Reports 1 XMIT Verify Prints a Transmission 48 Verification Report for your last transmission 2 Help List Prints the Help List so you 48 can see at a glance how to quickly program your machine 3 Quick Dial Lists name and numbers 48 stored in the Speed Dial memory in numerical order 4 Fax Journal Lists information aboutthe 48 last incoming and outgoing faxes TX means Transmit RX means Receive 5 User Settings Lists your settings 48 6 Machine Info 1 Serial No Lets you check the serial 107 number of your machine 7 Ink Management 1 Test Print Print Quality Lets you check the print 105 Alignment quality or alignment 2 Cleaning Black Lets you clean the print 105 head Color All 3 Ink Volume Lets you check the 107 available ink volume 0 Initial Setup 1 Receive Mode Fax Only Choose the receive mode 32 that best suits your needs Fax Tel External TAD anual 2 Date amp Time Puts the date and time on See the LCD and in headings Quick of faxes you send Setup 3 Station ID Fax Set your name and fax Gui
55. can be easily resolved by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com If you are having difficulty with your machine Printing Difficulty Suggestions No printout Check the interface cable connection on both the machine and your computer See the Quick Setup Guide Make sure the machine is plugged in and not in Power Save mode Check to see if the LCD is showing an error message See Error and maintenance messages on page 92 One or more ink cartridges are empty See Replacing the ink cartridges on page 100 If the LCD says Cannot Print and Replace XX Ink where XX is an abbreviation of the empty colour see Replacing the ink cartridges on page 100 Check that the correct printer driver has been installed and chosen Make sure the machine is online Click Start and then Printers and Faxes Choose Brother MFC XXXX where XXXX is your model name and make sure that Use Printer Offline is unchecked When you choose the Print Odd Pages and Print Even Pages settings you may see a print error message on your computer as the machine pauses during the process The error message will disappear after the machine re starts printing Poor print quality Use only Genuine Brother Consumables as ink from other manufactures can cause print quality problems Check the print
56. ccccee eee ee eect ee ee tee eee ee ea eaeaaaaaaeaeaeaeeees 82 Radio IGPU GINC Sala ceetenclae ne rttcen ca ttce tReet redlateh lanabbavdbdnestieatvedeaeuatecbenlenetedcs 83 EU Directive 2002 96 EC and EN50419 cc cee ce eee eeeeceeeeeeeeeteeteeeeeaeeees 83 International ENERGY STAR Compliance Statement cccceeeeeeeeees 83 Legal limitations for COPYING ccccceeeeeeeee cece cette ee eee ee ee eeeeeeeeeaeeeasaeaeaeaeeeeeeaeeees 84 TrademaikS ooren ete atte E ae ese alee Gaited R 85 Vii B Troubleshooting and Routine Maintenance 86 TPOUDIGS MOO MING a cissecdesesecete tec inceeereccud eagle ndebiereretienacaiedeelacsguenimecvensossetedonieeddeniahenes 86 If you are having difficulty with your machine ceeeeeeeeeeeeeeeeeeeeaeaees 86 Dial TONG detecties ongiena EEEE EEEE 91 Telephone line interference ccccee cece cee eeeeeeeeceeeeceeaeaaeaeanaeeceaeeeeeeeeeeeenenes 91 Error and maintenance MeSSAQES cccccceccceceeeeeeeee tee eeeeeeeceeeeeeaeeaeeneeeeeeeeeeees 92 Transferring your faxes or Fax Journal report ccccceccceceeeeeeceeeeeeeeeeeeeeeeees 96 Document jam MFC 290C and MFC 297C only 2 0se eeeeeeeeeeeetteeees 96 Printer jam or paper jam cccezcectertacecseeciras dendearneddncertece send tuceassuedeaeedensdteactavenieee 97 Ro tine IMGINMGNENCS srcsesririeranen iarere t eare nepe aena ATED EE EEPOSE EERE EE 100 Replacing the ink cartridg
57. cece aeecemernce 110 Menu Table a a a te error eee gees 112 Entering Wb ae gees circ ee ene cence encased geadandedectesteaceceecenieadoccenneecesnennsuccuenceeesen 119 D Specifications 120 E721 TS ge Papier eer ee ee ier reise er ere eee ros esr ese ee ene en een ee ere 120 Print Ns esc tse ce cers te esd cee tet aan ees ceca 122 Fax an a capasega ines dan cache ocandcharidcdastat ne aeeucnanteenei a aeeueeseaadiediarencneed 123 CODY aes chasse O cer ar we oct secs tence aac 125 PhotoCapt re Center i acsoerer a tacteetireiecerdelaencunsGueaeeaewnneddsecasdaacegeeced 126 axl 616 L ear i E are oe ne eee rere er are eee epee ee eres rere 127 SCANNEN gee renee meer ner Per en Cer ote eee teeter were gree cenmer errerer ere tere ee 128 eg Lt Serene terre eeretr er E ret te epee re ere ere ee ree 129 Interac Scenerie R gs oes aeeeecee ceaeeseaaee 130 Computer requirements oe cos pdedeca see oavabenceers ne necceueses ee deeete ce aee naecenceneecnennetvs 131 CONSUMING LEIS sissi e e E a e a 132 E Glossary 133 F Index 137 viii General General Information Loading paper and documents General setup Security features 19 23 Using the documentation Thank you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Bold typefac
58. cking materials that came with your machine Follow the instructions below to properly pack your machine Damage caused to your machine during transit is not covered by your warranty Q CAUTION It is important to allow the machine to park the print head after a print job Listen carefully to the machine before unplugging it to make sure that all mechanical noise has stopped Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head amp D Open the ink cartridge cover 2 Press the lock release lever to release the ink cartridge and take out all the ink cartridges See Replacing the ink cartridges on page 100 Install the green protective part and then close the ink cartridge cover 108 Q CAUTION Make sure that the plastic tabs on both sides of the green protective part 1 have securely clicked into place 2 E B IN Ole Ofr Of If you are not able to find the green protective part DO NOT remove the ink cartridges before shipping It is essential that the machine be shipped with either the green protective part or the ink cartridges in position Shipping without them will cause damage to your machine and may void your warranty 4 Unplug the machine from the telephone
59. copy you made shows the same problem clean the scanner See Cleaning the scanner glass on page 103 Handling Incoming Calls Difficulty Suggestions The machine Hears a voice as a CNG Tone If Fax Detect is set to On your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Stop Exit Try avoiding this problem by turning Fax Detect to Off See Fax Detect on page 35 Sending a fax call to the machine If you answered at the machine press Mono Start and hang up at once If you answered on an external or extension telephone press your Remote Activation Code default setting is x51 When your machine answers hang up Custom features on a single line If you have Call Waiting Call Waiting Caller ID an alarm system or any other custom feature on a single telephone line with your machine it may create a problem sending or receiving faxes For example If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax the signal can temporarily interrupt or disrupt the faxes Brother s ECM Error Correction Mode feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information on a
60. d a standard grounded electrical socket Choose a location where the temperature remains between 10 C and 35 C DO NOT put the machine near heaters air conditioners refrigerators medical equipment chemicals or water DO NOT connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply Q CAUTION e Avoid placing your machine in a high traffic area Avoid placing your machine on a carpet DO NOT expose the machine to direct sunlight excessive heat moisture or dust DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers Disruption of power can wipe out information in the machine s memory Avoid interference sources such as other cordless telephone systems or speakers DO NOT tip the machine or place it on any tilted surface Doing this may cause ink spillage and internal damage to your machine 76 Safety and Legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance f I WARNING A There are high voltage electrodes inside the machine Before you clean the inside of the machine make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket Doing this will prevent an electrical shock A DO NOT handle the plug with wet hands Doing this
61. de number to appear on each Name page you fax 4 Tone Pulse Tone Choose the dialling mode Pulse 5 Dial Tone Detection Turns Dial Tone Detection 91 BANE on or off No Detection 6 Phone Line Normal Choose the telephone line 37 Set pax type ISDN The factory settings are shown in Bold with an asterisk 118 Menu and Features Entering Text When you are setting certain menu selections such as the Station ID you may need to enter text into the machine Most number keys have three or four letters printed on keys The keys for 0 and do not have printed letters because they are used for special characters By pressing the relevant number key repeatedly you can access the character you want Press one two three four Key time times times times 2 A B C 2 3 D E F 3 4 G H 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 W X Y Z Inserting spaces To enter a space in a fax number press gt once between numbers To enter a space in a name press gt twice between characters Making corrections If you entered an incorrect letter and want to change it press 4 to move the cursor under the incorrect character Then press Clear Back Re enter the correct character You can also back up and insert letters Repeating letters If you need to enter a letter that is on the same key as the letter before press to move the cursor to the right before you pre
62. drive is being read or written to Q CAUTION DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive slot or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive the Photo Capture key is blinking You will lose your data or damage the card The machine can only read one device at a time so do not put more than one device in the slots Printing photos from a memory card or USB Flash memory drive How to print from a memory card or USB Flash memory drive Before printing a photo you must first print a thumbnail index to choose the number of the photo you want to print Follow the instructions below to start printing directly from your memory card or USB Flash memory drive Make sure you have put the memory card or USB Flash memory drive in the correct slot The LCD will show the following message for example Press Photo Capture For DPOF printing see DPOF printing on page 63 Press Aor to choose Print Index Press OK Press Colour Start to start printing the index sheet Make a note of the image number you want to print See Print Index Thumbnails on page 61 To print images press A or to choose Print Images in and then press OK See Printing Photos on page 62 6 Enter the image number and press OK Press Colour Start to start printing Print Index Thumbnails The P
63. e F T ring to tell you to pick up the line The F T ring is a fast double ring made by your machine Also see F T Ring Time Fax Tel mode only on page 34 and Ring Delay on page 34 Manual Manual mode turns off all automatic answering functions unless you are using the BT Call sign feature To receive a fax in manual mode lift the handset of an external telephone When you hear fax tones short repeating beeps press Mono Start or Colour Start You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine Also see Fax Detect on page 35 Receiving a Fax External TAD External TAD mode lets an external answering device manage your incoming calls Incoming calls will be dealt with in one of the following ways E Faxes will be automatically received E Voice callers can record a message on the external TAD For more information see Connecting an external TAD telephone answering device on page 39 33 Chapter 6 Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before itanswers in Fax Only or Fax Tel mode If you have external or extension telephones on the same line as the machine choose the maximum number of rings See Operation from extension telephones on page 41 and Fax Detect on page 35 Press Menu 2 4 1 Press A or Y to choose how many times the line rings before the machine answers
64. e Storing Speed Dial numbers on page 45 Out of Memory The machine s memory is full When copy operation is in progress press Stop Exit and wait until the other operations in progress finish and then try again The memory card or USB Flash memory drive you are using does not have enough free space to scan the documents Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again Paper Jam Paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 97 Make sure the paper length guide is adjusted to the correct paper side Print Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in the machine Open the scanner cover and look on the left middle and right hand side under the covers for any foreign objects inside the machine If the error message continues disconnect the machine from the power source for several minutes then reconnect it Scan Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in the machine Open the scanner cover and look on the left middle and right hand side under the covers for any foreign objects inside the machine If the error message continues disconnect the machine from the power source for several minutes then reconnect it
65. e ability to send the same fax message to more than one location Caller ID A service purchased from the telephone company that lets you see the number or name of the party calling you CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your machine is capable of greater compression methods Modified Read MR Modified Modified Read MMR and JPEG if the receiving machine has the same capability Communication error Comm Error An error during fax sending or receiving usually caused by line noise or static Compatibility group The ability of one fax unit to communicate with another Compatibility is assured between ITU T Groups Contrast Setting to compensate for dark or light documents by making faxes or copies of dark documents lighter and light documents darker Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax from memory or receiving or printing an incoming fax ECM Error Correction Mode Detects errors during fax transmission and resends the pages of the fax that had an error Extension telephone A telephone using the same line as your fax but plugged into a separate wall socket External
66. e has been unplugged at the wall socket Never install telephone wiring during a lightning storm Never install a telephone wall socket in a wet location A This product must be installed near an electrical socket that is easily accessible In case of an emergency you must unplug the power cord from the electrical socket to shut off the power completely A This product should be connected to an AC power source within the range indicated on the rating label DO NOT connect it to a DC power source or inverter If you are not sure contact a qualified electrician A Always make sure the plug is fully inserted A DO NOT use the machine if the power cord is frayed or damaged doing so may cause a fire 80 Safety and Legal A When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to people including the following 1 DO NOT use this product near water for example near a bath tub wash bowl kitchen sink or washing machine in a wet basement or near a swimming pool 2 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning DO NOT use this product to report a gas leak in the vicinity of the leak DO NOT dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions Important safety instructions ao A WwW
67. e identifies specific buttons on the machine s control panel or on the computer screen Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier Text in Courier New font New identifies messages on the LCD of the machine General Information YS oF Warnings tell you what to do to prevent possible personal injury Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects Electrical Hazard icons alert you to possible electrical shock Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Improper Setup icons alert you to devices and operations that are not compatible with the machine Accessing the Software User s Guide This User s Guide does not contain all the information about the machine such as how to use Printer Scanner and PC Fax When you are ready to learn detailed information about these operations read the Software User s Guide that is on the CD ROM Viewing Documentation Viewing Documentation For Windows To view the documentation from the Start menu point to Brother MFC XXXX where XXXX is your model name from the programs group and then choose User s Guides in HTML format If you have not installed the software you can find the documentation by following the instructions below Turn
68. e machine Open the scanner cover and look on the left middle and right hand side under the covers for any foreign objects inside the machine If the error message continues disconnect the machine from the power source for several minutes then reconnect it Ink Low Black Ink Low Yellow Ink Low Cyan Ink Low Magenta The indicated ink cartridge is running out of ink If a sending machine has a colour fax to send your machine s handshake will ask that the fax is sent as black amp white If the sending machine has the ability to convert it the color fax will be printed at your machine as a black amp white fax Order a new ink cartridge You can continue printing until the LCD shows Cannot Print See Replacing the ink cartridges on page 100 Low Temperature The print head is too cold Allow the machine to warm up Media Error The memory card is either corrupted incorrectly formatted or there is a problem with the memory card Put the card firmly into the slot again to make sure it is in the correct position If the error remains check the media drive slot of the machine by putting in another memory card that you know is working Media is Full The memory card or USB flash memory drive you are using already contains 999 files Your machine can only save to your memory card or USB flash memory drive if it contains less than 999 files Try deleting unused files to free
69. e machine prints dense lines on the page Check Reverse Order in the Basic tab of the printer driver The printouts are wrinkled In the printer driver Advanced tab click Colour Settings and uncheck Bi Directional Printing for Windows or Bi Directional Printing for Macintosh Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver Advanced tab Turn the borderless feature off Borderless printing is slower than normal printing See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Smudged stain at the right or left corner of the printed page Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings Photo paper does not feed properly When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose Clean the paper pick up roller See Cleaning the paper pick up roller on page 104 Machine feeds multiple pages Make sure the paper is loaded correctly in the paper tray
70. e machine starts scanning the page Repeat steps and for each additional page Faxing Letter size documents from the scanner glass When documents are Letter size you need to set scan size to Letter If you do not the side portion of the faxes will be missing D Make sure you are in Fax mode 1 amp 3 Press Menu 2 2 0 Press A or Y to choose Letter Press OK 4 Press Stop Exit Colour fax transmission Your machine can send a colour fax to machines that support this feature Colour faxes cannot be stored in the memory When you send a colour fax the machine will send it in real time even if Real Time TXis set to Of f Cancelling a fax in progress If you want to cancel a fax while the machine is scanning dialling or sending press Stop Exit Sending a Fax Broadcasting Monochrome only Broadcasting is when the same fax message is automatically sent to more than one fax number You can include Groups Speed Dial numbers and up to 50 manually dialled numbers in the same broadcast After the broadcast is finished a Broadcast Report will be printed Make sure you are in Fax mode Load your document Enter a number Press OK You can use either a Speed Dial a Group or a manually entered number using the dial pad CD Repeat until you have entered all the fax numbers to be included in the broadcast O Press Mono Start E Note e If you did not us
71. e printing documents to be proof read large documents or many copies To change the default setting follow the instructions below Press Menu 3 1 4 Th po Dia da i ALES E DT TLI E ek oa oe ee A Press A or Y to choose Fast Normal or Best quality Press OK Press Stop Exit Enlarging or reducing the image copied You can choose an enlargement or reduction ratio If you choose Fit to Page your machine will adjust the size automatically to the paper size you set Best Use best mode to copy precise images such as photographs This provides the highest resolution and the slowest speed Make sure you are in Copy mode EJ Load your document Use the dial pad to enter the number of copies up to 99 Press Copy Options and A or Y to choose Quality Press OK Press A or Y to choose Fast Normal or Best quality Press OK 6 000 Press Mono Start or Colour Start Press Fit to Page Copy Options Custom 25 400 D 198 10x15cm gt A4 186 10x15cm gt LTR and pemi 142 AS A Enlarge Reduce 100 97 LTR gt A4 93 A4 gt LTR 83 LGL gt 44 69 A4 gt A5 47 A4 gt 10x15cm To enlarge or reduce the next copy follow the instruction below Make sure you are in Copy mode amp Load your document Use the dial pad to enter the number of copies up to 99 choose Enlarge Reduce
72. e the machine receive the fax by pressing Mono Start Remote Deactivation Code If you receive a voice call and the machine is in F T mode it will start to sound the F T double ring after the initial ring delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 5 1 make sure you press this between the rings If the machine answers a voice call and pseudo double rings for you to take over you can take the call at the external telephone by pressing Tel R Telephone and External devices Changing the remote codes If you want to use Remote Activation you have to turn on the remote codes The preset Remote Activation Code is x 5 1 The preset Remote Deactivation Code is 5 1 If you want to you can replace them with your own codes Press Menu 2 1 4 Press A or to choose On or Of f Press OK Enter the new Remote Activation Code Press OK Enter the new Remote Deactivation Code Press OK QO Press Stop Exit a Note e If you are always disconnected when accessing your external TAD remotely try changing the Remote Activation Code and Remote Deactivation Code to another three digit code using the numbers 0 9 x e Remote Codes might not work with some telephone systems 43 How to Dial Manual dialling Press all of the digits of the fax or telephone number D OD Speed Dialling Press Y Speed Dial ma
73. e the report you want Press OK E Enter the number of the report you want to print For example press 2 to print the help list Press Mono Start gt Press Stop Exit 48 Copy Making copies 50 How to copy Entering Copy mode Press Copy to enter Copy mode The default setting is Fax You can change the number of seconds or minutes that the machine stays in Copy mode See Mode Timer on page 20 gt T 0 for The LCD shows the default copy T 1 Copy Ratio 2 Quality 3 No of Copies Making a single copy D Make sure you are in Copy mode amp Load your document See Loading documents on page 17 amp Press Mono Start or Colour Start 50 Making copies Making multiple copies You can make up to 99 copies in one print run Make sure you are in Copy mode amp Load your document See Loading documents on page 17 amp Use the dial pad to enter the number of copies up to 99 gt Press Mono Start or Colour Start GY Note MFC 290C and MFC 297C only To sort your copies press the Copy Options key See Sorting copies using the ADF Monochrome only MFC 290C and MFC 297C only on page 55 Stop copying To stop copying press Stop Exit Copy options When you want to quickly change the copy settings temporarily for the next multiple copies use the Copy Options key Copy Options The machine returns to its default settings
74. e up any of the numbers for Groups you can broadcast faxes to as many as 90 different numbers The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting If you broadcast to the maximum numbers available you will not be able to use dual access e If the memory is full press Stop Exit to stop the job If more than one page has been scanned press Mono Start to send the portion that is in the memory 27 Chapter 5 Cancelling a Broadcast in progress G Press Menu 2 4 The LCD will show the fax number being dialled Press OK The LCD will show the job number Press 1 to cancel The LCD will then show the Broadcast job number and1 Clear 2 Exit To cancel the Broadcast press 1 O Press Stop Exit 28 Additional sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings resolution contrast scan size overseas mode and real time transmission Make sure you are in Fax mode i Load your document Choose a setting you want to change in the Setup Send menu Menu 2 2 Press OK Choose the option you want for the setting Press OK Do one of the following E Press 1 to change another setting E Press 2 when you have finished choosing your settings Send the fax as normal Contrast If your document is very
75. eDigital SD 16MB to 2GB s SecureDigital High Capacity SDHC 4GB to 8GB 4 xD Picture Card Conventional Card from 16MB to 512MB xD Picture Card Type M from 256MB to 2GB xD Picture Card Type M 1GB and 2GB xD Picture Card Type H from 256MB to 2GB 5 USB 2 0 standard USB Mass Storage Class from 16 MB to 8 GB Support format FAT 12 FAT16 FAT32 Progressive JPEG format is not supported 126 See Paper type and size for each operation on page 15 Specifications PictBridge Compatibility Supports the Camera amp Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information Interface PictBridge USB Port 127 Scanner Colour Monochrome Yes Yes TWAIN Compliant Yes Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Mac OS X 10 2 4 or greater WIA Compliant Yes Windows XP Windows Vista Colour Depth 36 bit colour Processing Input 24 bit colour Processing Output Actual Input 30 bit colour Actual Output 24 bit colour Resolution Up to 19200 x 19200 dpi interpolated 2 Up to 1200 x 2400 dpi optical Scanning Speed Mono Up to 3 44 sec Colour Up to 4 83 sec A4 size in 100 x 100 dpi Document Size ADF Width MFC 290C and MFC 297C 148 mm to 216 mm ADF Length MFC 290C and MFC 297C 148 mm to 355 6 mm Scanner Glass Width Max 216 mm Scanner Glass Length Max 297 mm Scanning Width Up to 210 mm
76. ead You cannot receive a fax with Mono Start or Colour Start You cannot receive a fax automatically if you have set the receive mode to Fax Tel 19 Chapter 3 Mode Timer The machine has four temporary mode keys on the control panel Fax Scan Copy and Photo Capture You can change the amount of time the machine takes after the last Scan Copy or PhotoCapture operation before it returns to Fax mode If you choose of f the machine stays in the mode you used last ax Scan Copy Ele ri Press Menu 1 1 Press A or Y to choose 0 Sec 30 Secs 1 Min 2 Mins 5 Mins or Off Press OK Press Stop Exit 20 Paper settings Paper Type To get the best print quality set the machine for the type of paper you are using Press Menu 1 2 Press A or to choose Plain Paper Inkjet Paper Brother BP71 Other Glossy or Transparency Press OK Press Stop Exit Note The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Paper Size You can use five sizes of paper for printing copies Letter Legal A4 A5 and 10 x 15 cm and three sizes for printing faxes Letter Legal and A4 When you change the size of paper you load in the machine you will need to change the paper size setting at the same time so your
77. eceaeaaaaeaeaeaeeeeeeeeeeeeeeeeeeeess 66 Changing the monochrome file format ccccccceeeeeeeeeeeeeeeeeeeeteeeteeeeeeees 67 Changing the colour file format c c cceeeeeeeeeeeeeeecaaeaeaeaeeseeeeeeeeeeeeeeeeees 67 Understanding the Error Messages 2 eeeeeeeeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaees 67 12 Printing photos from a camera 68 Printing photos directly from a PictBridge Camera ce eeeeeeeeeeeeeeeeeeaeeees 68 PictBridge requirement ccceecceceeeeeeeeeeeeeeceeeeeeseeeeeeeeeeeeeeeeseeeeeeaeneeeees 68 Setting your digital camera sesscouisccistcsecccdeptaceceentalecdeesseeesechilervieueiiedveridexioend 68 Printing Mage S si ee nop EEE Ea eee da p Eerie EES OTE PEE 69 DPORPAINMING enn A E 69 Printing photos directly from a digital camera without PictBridge 70 Printing WAG SS vce ce eerren e e erare e Ee EEE PiE E EOE 70 Understanding the Error Messages ceeeeeececeeeeeeeeeneeeeeeeeeeeeeeeeeeeeaeeneeeees 71 Section V Software 13 Software features 74 Section VI Appendixes A Safety and Legal 76 Choosing a lOcatON emeenrmeraete eratnntt oreinen neoe te a aE EE ii 76 To use the machine SAPCNY o 5 c cctencencscececcdveteckcsentesceacdaceacescecsanesesedecdcnsenstaneantionsie 77 Important safety iINStrUctionS sseeseesesesrrrrrrrrrrrrrrnerenrrereternnteteretttntetnrnt 81 IMPORTANT For your safety cc
78. edesensbeetactatanccrtaclensetec 38 PACIS eee ee een ee e O 39 view list txsceacedsbatwssh ciocieaenivcsanudensiccwtanenens 38 Cancelling jobs awaiting redial ceeeeeeeee 31 Cleaning paper pick up roller cceeeeeees 104 pint head ceneri eee ee 105 printer platen seeeeeeeeeeeeeeeeees 104 SCANNED ee nee ae eee ne ene rar eer 103 Connecting external TAD eiccteaate ct scereucreeeiaenseucdeate 39 external telephone ceeeeeeees 41 Consumable items eeeeeeeeeereees 132 Control panel overview ceeeeeeeeeeeeees 6 ControlCenter See Software User s Guide on the CD ROM oo eceeececececcecececececeeueeeaeeesaeeeeeeees Copy Enlarge Reduce ceeeeeeeeeeeees 52 enter COPY mode u ceeeceeeceeeeeeceeeeeeeees 50 RY E A E E E 51 multiple e622 ccractoes eer teebecce tice 50 DADE scoexictectecicasedieniexi peere ap enipe 56 SINGE ipsas terarea eena 50 o a E e E E T 55 temporary settings ceeeeeeeeeeees 51 USINQIADE sicpi recorren e 17 using scanner glass esee 17 Copy Options key copying paper size 2s icxscssardedenenednetaneddeasussedeanencen 56 paper type dcsceeieeeacei dupine 56 Cordless telephone eeeeeeeereees 42 Custom telephone features on a single E E E E T 89 D Dialling amp 6 f ae ee ee aD eee 45 access codes and credit card NUMDESS oo cee ceceeecccaeececeeeceeseeeeeeanes 45 46 PIA crei
79. eeeeeeeeeeeeeees 41 Using a cordless external telephone ceeeeeeeeeee ee eee ee eeeeeeeeeeeeeeaeaaeaaeeeeeees 42 Using remote e016 lt lt Oana eee eee en ee ee nee rere ee err ee 42 8 Dialling and storing numbers 44 HOW tO Dial ardennen en DE en NRE oer eee enya E nee et eee ronan ee ate meee ere ere 44 Manual dialisi esiri aeaeaie a aa ee pene eds eee eee 44 Speed Dialling srren ae es Ne ee ea peer ane ere AE EEE EE EE eE ee 44 SearC Berane a Roe ne e a ea a aa eae E a ae ee ere ere 44 Fax REdIAl see ee e epee eer E 44 Storing NUMBETS iidse teiaa eaa ea a aieea e eea 45 Stong a LISS cies oa cans ae eaae ees E Ea E Ea aE E a E EEEE EREE ARRENE 45 Storing Speed Dial NUMDESS ccc cee cececee cece cette eeeee tee eeeeeteteneeeneenees 45 Changing Speed Dial NUMDETSS ccececeeeeeeeeeeeeeee ee ee ete te te teeteeeeeeeeeeeeaes 45 Setting up groups for broadcasting cccccccceceeceeeeeeeeeeeee ee eeeeeteteteeeeeeeeee 46 Combining Quick Dial NUMDETS ccceee eee ce nette ee ee eee te ee ee eee eeeeaaaaaeaeaeaeeees 46 9 Printing Reports 47 Fax TS DOING eressero Na aian 47 Transmission Verification Report cc ccceeeececeneeeeeeeeecececeeeeeeeeeeeeeeneees 47 Fax Journal activity report ci tisccseteciestansiuaeticnetantiulacutats Goemeeenetenecnacnaetdaccdad 47 REPONS tegese ea aE e eaae a ae e a aae a 48 How to printa reporterisse re ere eE e e PRAE EEE SEP EPEE PEE 48 Sect
80. efore picking them up 81 12 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions E f liquid has been spilled into the product E f the product has been exposed to rain or water E f the product does not operate normally when the operating instructions are followed adjust only those controls that are covered by the operating instructions Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E f the product has been dropped or the casing has been damaged E f the product exhibits a distinct change in performance indicating a need for service 13 To protect your product against power surges we recommend the use of a power protection device Surge Protector 14 To reduce the risk of fire electric shock and injury to people note the following m DO NOT use this product near appliances that use water a swimming pool or in a wet basement IMPORTANT For your safety To ensure safe operation the supplied three pin plug must be inserted only into a standard three pin electrical socket that is effectively grounded through the normal household wiring The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the
81. eie sans caccte ceccceccesueteeesacete werieeeeeaneiex veel 15 LO AGING COCUINGING oc teenicuicrcemuranincuediineesteqeusctetnded erie aer r A E EEr EEE 17 Using the ADF MFC 290C and MFC 297C onlly 2 cceceeeeeeeeeeteeeeeeeeeees 17 Wsitig Ihe scanner GIASS saccscccceccnccncsactdesdeannqudectasdestenddisaresnuphateeaeuiediedaaaasiouees 17 Scannable area ienser aiae cece et eames 18 3 General setup 19 Power Save NNO GS siccchia ccs teseuctastains ecineald en tianclecanitanycunnsncsenieadeexwenshnekeennatuceyecnitanpeedtnntes 19 Putting your machine in Power Save MOdGC ceeeeeeceeeeeeeeeeeeteeaeaeeees 19 Bringing your machine out of Power Save mode 0 e eeeeeeeeeeeeeteeees 19 Power Save SC UNG cies riser ec cereale cine one ee Geek eect 19 Mode MME Reem etme eo Oa re er er nem ee a er ee 20 P per te IN ee Screech sere ed setae ee a acca ho een idris 20 Paper d eee re a ee See a ENEE 20 ere 0 er 4 eee ee nao er ner mee eee Per er ene a err e 20 Volume SNS asin oeeaaeaii irea eaae e eeaeee aiai aaa EEEE E E R EN 21 RING VOUM Oesen ai ne ne ee e aa eee er et ee eee eee 21 fo 1 6 162 6 0 0 eee ae ee nt eR Re eee renee meee ere 21 5 6 rs lt Mg 9 0 9 0 eran nen erm ee rn ee eee ee er eee eee eo ere 21 Automatic Daylight Savings Time 2 0 ccceeeeeeeeeeeeeeeceecaeaeaeaeeeeeeeeeeeeeeeeeeeeeeeees 22 Br soe E EE 22 LOD Contrasti ceirnin emer nee mr eee ne een ere 22 Sleep Mode
82. emory card or USB Flash memory drive D Enter the number of copies you want Press OK D Press Colour Start to print The printing positions when using A4 are shown below 1 2 3 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cm Max Size m DPOF printing DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company Fuji Photo Film Co Ltd Matsushita Electric Industrial Co Ltd and Sony Corporation created this standard to make it easier to print images from a digital camera If your digital camera supports DPOF printing you will be able to choose on the digital camera display the images and number of copies you want to print When a memory card containing DPOF information is put into your machine you can print the chosen image easily ep Firmly insert the memory card into the correct slot Press Photo Capture Press A or Y to choose Print Images Press OK If there is a DPOF file on the card the LCD will show Press A or to choose DPOF Print Yes Press OK Press A or Y to choose the type of paper you are using Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK Press A or Y to choose the paper size you are using Letter A4 10x15cmor 13x18cm Press OK E f you chose Letter or A4 go to E f you chose another size go t
83. eports You need to set up the Transmission Verification Report and Journal Period using the Menu key Transmission Verification Report You can use the Transmission Report as proof that you sent a fax This report lists the time and date of transmission and whether the transmission was successful OK If you choose On or On Image the report will print for every fax you send If you send a lot of faxes to the same place you may need more than the job numbers to know which faxes you must send again Choosing On Image or Of Image will print a section of the fax s first page on the report to help you remember When the Verification Report is turned Of or Off Image the Report will only print if there is a transmission error and the fax could not be sent If you choose On Image or Of f Image the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Of f See Real time transmission on page 30 ay Press Menu 2 3 1 Press A or to choose Of f Image On On Image or Off Press OK Press Stop Exit Printing Reports Fax Journal activity report You can set the machine to print a journal at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days If you set the interval to Off you can still print the report by following the steps in Reports on
84. es ceeeeeeeceeeeeeeeeeeeeeeeeeeeseeeeeeaeeaeeeenenees 100 Cleaning the outside of the machine ce ceeeeeeecceecececeeceeeeeeeeceeeeeeeeeeeeees 102 Cleaning the scanner glass c cecccccccecececee cece eeeeeeeeeeeeeeee ee eetesenesnaeaees 103 Cleaning the machine printer platen cc cccecccecccecececeeceeeeeeeeeeeeeeeeeeeeeees 104 Cleaning the paper pick up roller cccccccsecceecccecececeeeeeeeeeeeeeeeeeeeeeeeeees 104 Cleaning the print head inccccaecacastecetecsicsl antag accewsecslevepen seen ties susenidesGusccaens 105 Checking the print quality acta See cae deeesede ch we eesece ac veus deceaded nlerseaensachocunereund 105 Checking the print alignment vec tdirveess cc aeadedinaaseeeesertancdensteleneensitieepeneacndeeiag 106 Checking the ink volume wo ccsscsincnsccecscsetey mizyensdexsbeadueas decusned ess sapaenweceiagees 107 M chine MTOM ANON sereen a re eree E EA E 107 Checking the serial MUM BSE age itoeseensrocerdea vows lepraedeewdebdunedywntvlederedeestwetepuad 107 Packing and shipping the machine eceseeeeeeeeeeeeeeceeeeeesaeeteneeeeeeeeeeeees 108 C Menu and Features 110 On screen programming ssessssseseeesesetteerttttttertrtrtrrtrtrrnrnrnrntnrs Gee anced 110 Menu table errien ee er eee EEE Ee ee EERE En 110 Memory storage nseoeeeeeeene er eeererrrerrrnr rnn rear ae certs state uatet one 110 TN acct cc eee E ieces eee nc cetacean
85. for energy efficiency ENERGY STAR 83 Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud This memorandum is intended to be a guide rather than a complete list We suggest you check with relevant legal authorities if in doubt about a particular item or document The following are examples of documents which should not be copied E Money E Bonds or other certificates of indebtedness E Certificates of Deposit E Armed Forces Service or Draft papers E Passports E Postage Stamps cancelled or uncancelled E Immigration Papers E Welfare documents E Cheques or Drafts drawn by Governmental Agencies E Identification Documents badges or insignias Copyrighted works cannot be copied Sections of a copyrighted work can be copied for fair dealing Multiple copies would indicate improper use Works of art should be considered the equivalent of copyrighted works Licenses and Certificates of Title to motor vehicles may not be copied under certain state provincial laws 84 Safety and Legal Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd Multi Function Link is a registered trademark of Brother International Corporation 2008 Brother Industries Ltd All rights reserved Windows Vista is either a registered trademark or a trademark of Mic
86. formation station ID in the Quick Setup Guide Press Menu 9 0 1 Do one of the following E f the LCD shows No Data there are no faxes left in the machine s memory Press Stop Exit E Ifthe LCD shows Enter Fax No enter the fax number to which faxes will be forwarded Press Mono Start 96 Transferring the Fax Journal report to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode See Enter personal information station ID in the Quick Setup Guide Press Menu 9 0 2 Enter the fax number to which the Fax Journal report will be forwarded amp Press Mono Start Document jam MFC 290C and MFC 297C only Documents can jam in the ADF unit if they are not inserted or fed properly or if they are too long Follow the steps below to clear a document jam Document is jammed in the top of the ADF unit D Take out any paper from the ADF that is not jammed Open the ADF cover Pull the jammed document up and to the left 4 Close the ADF cover O Press Stop Exit Note To avoid future document jams close the ADF cover correctly by pushing it gently in the middle Document is jammed inside the ADF unit Take out any paper from the ADF that is not jammed Lift the document cover Pull the jammed document out to the amp Close the document cover Press Stop Exit Troubleshooting and Rout
87. ftware User s Guide on the CD ROM specncedsrainisn duectonivenciecertacensnmcsesions Serial Number how to find See inside front cover Shipping the machine n se 108 Sleep Mode eee eecceccscccccccceceeeceeeeeeeeeeees 22 Speed Dial Changing saisccdeccet act cerecceccsbicinctecaseaunnctdes 45 Seting P giienta 45 T TAD telephone answering device xtermnal oo cece ceeeccceeeceeeeeeeceeeeeeseeeeeees 32 39 COnnecting scr ceccetactadcaen nieseteaniencees 39 40 receive mode ccccceeeeeeeeeeeeeeteeeereeees 32 recording OGM ssasssesesesesesesererrrrn n 40 Tel R key using cesccanixen tte cicosseetacheestaaiess 6 Telephone line GOMMGCHONS icidentatesccsteiatecteativindlanlanedes 40 dIffICUIES sccsecesceiesccezstnactdaa arnari ia 88 interference ccecicecceteceentinccudenrdesdvgaenduadiocs 91 multi line PBX cccceeeeseeeeeeeeeeeeeees 40 Temporary copy settings ceeee 51 Text entering ssccscciadinendes antoedeuastetersencnss 119 special characters ceeeeeeeeeees 119 Transparencies 06 13 14 16 122 Troubleshooting sous ictsacecevicteeeedetucediensgiene 86 checking ink volume eeeeeeeeees 107 document JOIN sesccetesecsttsccsceveccsdtaceieaione 96 error messages ON LCD ccceeeeees 92 if you are having difficulty CODING EEE eed eet nerecene 90 incoming calls s es 89 PhotoCapture Center oo eee 91 DINING seriinin eei eeraa 86 p
88. ge quantities We recommend using 3M Transparency Film when you print on transparencies Brother paper Paper Type Item A4 Plain BP60PA A4 Glossy Photo BP71GA4 A4 Inkjet Matte BP60MA 10 x 15 cm Glossy BP71GP Photo 13 Chapter 2 Handling and using print Paper capacity of the paper tray media Up to 50 sheets of 80 g m or 20 Ib A4 paper E Transparencies and photo paper must be picked up from the paper tray one page at a time to avoid smudging E Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat E Avoid touching the shiny coated side of photo paper Load photo paper with the shiny side facing down E Avoid touching either side of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing E You can only print on both sides of the paper with PC printing See Printing for Windows in the Software User s Guide on the CD ROM S Improper Setup DO NOT use the following kinds of paper e Damaged curled wrinkled or irregularly shaped paper 1 2mm or greater e Extremely shiny and highly textured paper e Paper that cannot be arranged uniformly when stacked e Paper made with a short grain 14 C
89. he USB cable 2 Install the Windows 2000 update using one of the following methods E Install MFL Pro Suite from the CD ROM See the Quick Setup Guide E Download the latest service pack from the Microsoft Web site 3 Wait about 1 minute after you restart the PC and then connect the USB cable Take out the memory card or USB Flash memory drive and put it back in again If you have tried Eject from within Windows take out the memory card or USB Flash memory drive before you continue If an error message appears when you try to eject the memory card or USB Flash memory drive it means the card is being accessed Wait a while and then try again If all of the above do not work turn off your PC and machine and then turn them on again You will have to unplug the power cord of the machine to turn it off Cannot access Removable Disk from Desktop icon memory drive Make sure that you have correctly inserted the memory card or USB Flash Part of my photo is missing when printed Make sure that Borderless Printing and Cropping are turned off See Borderless printing on page 65 and Cropping on page 65 Dial Tone detection When you send a fax automatically by default your machine will wait for a fixed amount of time before it starts to dial the number By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone This setting can save a small amount
90. he following E To change the file type go to step E To start scanning press Mono Start or Colour Start QO Press A or Y to choose the file type and then press OK Press Mono Start or Colour Start Changing the image quality D Press Menu 4 0 1 Press A or Y to choose B W 200x100 dpi B W 200 dpi Color 150 dpi Color 300 dpi or Color 600 dpi Press OK Press Stop Exit Printing photos from a memory card or USB Flash memory drive Changing the monochrome file format Press Menu 4 0 2 Press A or Y to choose TIFF or PDF Press OK Press Stop Exit Changing the colour file format Press Menu 4 0 3 Press A or Y to choose JPEG or PDF Press OK Press Stop Exit Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are using PhotoCapture Center you can easily identify and troubleshoot any problems M Hub is Unusable This message will appear if a Hub or USB Flash memory drive with a Hub has been put into the USB direct interface E Media Error This message will appear if you put in a memory card that is either bad or not formatted or when there is a problem with the media drive To clear this error take out the memory card E No File This message will appear if you try to access a memory card or USB Flash memory drive in the drive slot that does not contain a JPG file Mou
91. he number of copies up to 99 G Press Copy Options and A or Y to choose Paper Type Press OK O Press A or to choose the type of paper you are using Plain Paper Inkjet Paper Brother BP71 Other Glossy Or Transparency Press OK Press Mono Start or Colour Start Note To change the default paper type setting see Paper Type on page 20 56 Paper Size If copying on paper other than A4 size you will need to change the paper size setting You can copy on Letter Legal A4 A5 or Photo 10cm x 15cm paper D Make sure you are in Copy mode amp Load your document Use the dial pad to enter the number of copies up to 99 Gy Press Copy Options and A or Y to choose Paper Size Press OK Press A or Y to choose the size of paper you are using Letter Legal A4 A5 or 10 W x 15 H cm Press OK Press Mono Start or Colour Start GY Note To change the default paper size setting see Paper Size on page 20 Direct Photo Printing Printing photos from a memory card or USB Flash memory drive 58 Printing photos from a camera 68 Note The MFC 250C only supports USB Flash memory drives PhotoCapture Center Operations Printing from a memory card or USB Flash memory drive without a PC Even if your machine is not connected to your computer you can print photos directly from digital camera media or USB Flash Memory drive See How to print from a me
92. hone 41 42 Receive Mode choosing 08 32 reducing to fit on paper 000 35 Ring Delay setting eee 34 telephone line interference 91 sending ener eens eee ae ne ene eee ne rnern eene 26 Broadcasting tcderebces cuceresnitesdewiewindes 27 Cancelling from memory 0666 31 CONTASE soaks eetsac tai eeeigdacemastienecenens 29 enter Fax mode cccccccssseseeeeenees 26 from ADF MFC 290C and MFC 297C only 26 from memory Dual Access 30 from scanner glaSS s 26 PME 2 sis idan taste csedessnveauedudoctedduatecces 31 OVEIS OAS sc cases cis sins decesiauberventuntcearsacness 31 Real Time Transmission 000 30 Resolution cccccisscsnwscosnsdastivsasannmnvcuessenes 29 telephone line interference 91 Fax Tel mode answering at extension telephones ceeeeeeeeeeeeeeees 41 42 Fax Receive Code 00ceeeeee 41 42 Ring Delay ici coca ech cede cceer be coetccactaetoaspee 34 Telephone Answer Code 41 42 G Greyscale ccs deerensenestiasasvassezssedeeun 123 128 Groups for Broadcasting ccceceeeeeees 46 138 H Help LCD messages ceeeeeee eee teteeeteees 110 using MENU keys cee eeeeeeeee eee eees 110 Menu Table eseese 110 112 Ink cartridges checking ink volume n 107 ink dot counter accicenccaccesenescdasessexseeeeees 1
93. hoosing the right print media Paper type and size for each operation Loading paper and documents Paper Type Paper Size Usage Fax Copy Photo Printer Capture Cut Sheet Letter 215 9 x 279 4 mm Yes Yes Yes Yes A4 210 x 297 mm Yes Yes Yes Yes Legal 215 9 x 355 6 mm Yes Yes Yes Executive 184 x 267 mm Yes JIS B5 182 x 257 mm Yes A5 148 x 210 mm Yes Yes A6 105 x 148 mm Yes Cards Photo 10 x 15cm Yes Yes Yes Photo 2L 13 x 18 cm Yes Yes Index Card 127 x 203 mm Yes PostCard 1 100 x 148 mm Yes PostCard 2 148 x 200 mm Yes Double Envelopes C5 Envelope 162 x 229 mm Yes DL Envelope 110 x 220 mm Yes COM 10 105 x 241 mm Yes Monarch 98 x 191 mm Yes JE4 Envelope 105 x 235 mm Yes Transparencies Letter 216 x 279 mm Yes Yes A4 210 x 297 mm Yes Yes 15 Chapter 2 Paper weight thickness and capacity Paper Type Weight Thickness No of sheets Cut Sheet Plain Paper 64 to 120 g m 0 08 to 0 15 mm 100 1 Inkjet Paper 64 to 200 g m 0 08 to 0 25 mm 20 Glossy Paper Up to 220 g m Up to 0 25 mm 202 Cards Photo Card Up to 220 g m Up to 0 25 mm 202 Index Card Up to 120 g m Up to 0 15 mm 30 PostCard Up to 200 g m Up to 0 25 mm 30 Envelopes 75 to 95 g m Up to 0 52 mm 10 Transparencies 10 1 2 16
94. hosen as the primary source In PaperPort 11SE with OCR click File Scan or Get Photo and click Select to choose the Brother TWAIN WIA driver OCR does not work Try increasing the scanner resolution Fit to Page does not work Make sure the document is not skewed on the scanner glass Poor scanning results when using the ADF MFC 290C and MFC 297C only Try using the scanner glass See Using the scanner glass on page 17 Software Difficulties Difficulty Suggestions Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software Device Busy Make sure the machine is not showing an error message on the LCD Cannot print images from FaceFilter Studio To use FaceFilter Studio you must install the FaceFilter Studio application from the CD ROM supplied with your machine To install FaceFilter Studio see the Quick Setup Guide Also before you start FaceFilter Studio for the first time you must make sure your Brother machine is turned on and connected to your computer This will allow you to access all the functions of FaceFilter Studio 90 Troubleshooting and Routine Maintenance PhotoCapture Center Difficulties Difficulty Suggestions Removable Disk does not work 1 Have you installed the Windows 2000 update If not do the following correctly 1 Unplug t
95. hotoCapture Center assigns numbers for images such as NO 1 NO 2 NO 3 and so on gt NO 1 01 01 2009 DEI JPG 100KB The PhotoCapture Center uses these numbers to identity each picture You can print a thumbnail page to show all the pictures on the memory card or USB Flash memory drive Note Only file names that are 8 characters or less will be printed correctly on the index sheet D Make sure you have put the memory card or USB Flash memory drive in the correct slot Press Photo Capture Q Press A or Y to choose Print Index Press OK Press A or Y to choose 6 Images Lineor5 Images Line Press OK OUOU ERIE 6 Images Line 5 Images Line Print time for 5 Images Line will be slower than 6 Images Line but the quality is better 61 Chapter 11 GD Press A or Y to choose the type of paper you are using Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK Press A or Y to choose the paper size you are using A4 or Letter Press OK QO Press Colour Start to print Printing Photos Before you can print an individual image you have to know the image number Make sure you have put the memory card or USB Flash memory drive in the correct slot Print the index first See Print Index Thumbnails on page 61 Press Photo Capture Press A or to choose Print Images Press OK Note If your memory card contai
96. hout interrupting the cycle LCD liquid crystal display The display screen on the machine that shows interactive messages during On Screen Programming and shows the date and time when the machine is idle Manual fax When you lift the handset of your external telephone you can hear the receiving fax machine answer before you press Mono Start or Colour Start to begin sending Menu mode Programming mode for changing your machine s settings OCR optical character recognition The bundled ScanSoft PaperPort 11SE with OCR or Presto PageManager software application converts an image of text to text you can edit Out of Paper Reception Receives faxes into the machine s memory when the machine is out of paper Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas telephone lines Pause Allows you to place a 3 5 second delay in the dialling sequence while you are dialling using the dial pad or you are storing Speed Dial numbers Press Redial Pause as many times as needed for longer pauses Photo resolution Mono only A resolution setting that uses varying shades of grey for the best representation of photographs PhotoCapture Center Allows you to print digital photos from your digital camera at high resolution for photo quality printing PictBridge Allows you to print photos directly from your digital camera at high resolution for photo qua
97. in PictBridge mode The following PictBridge settings may be available from the LCD of your PictBridge compatible camera 68 Printing photos from a camera Depending on your camera some of these settings may not be available Camera Menu Options Selections Paper Size Letter A4 10x15cm Printer Settings Default setting Paper Type Plain Paper Glossy Paper Inkjet Paper Printer Settings Default setting Layout Borderless On Borderless Off Printer Settings Default setting DPOF setting Print Quality Normal Fine Printer Settings Default setting Date Print On Off Printer Settings Default setting 1 2 See DPOF printing on page 69 for more details If your camera is set to use the Printer Settings Default setting the machine will print your photo using the following settings Settings Options Paper Size 10x15cm Paper Type Glossy Paper Layout Borderless On Print Quality Fine Date Print Off E When your camera does not have any menu selections those settings are also used E The names and availability of each setting depends on the specification of your camera Please refer to the documentation supplied with your camera for more detailed information on changing PictBridge settings Printing Images Note Remove any memory cards or USB Flash memory drive from the machine before connecti
98. ine Maintenance Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine Open and close the scanner cover to clear the error D Pull the paper tray 1 out of the machine 2 Pull out the jammed paper 1 and press Stop Exit E Reset the machine by lifting the scanner cover from the front of the machine and then close it E If you cannot remove the jammed paper from the front of the machine or the error message still appears on the LCD after you have removed the jammed paper please go to the next step 97 GD Open the Jam Clear Cover 1 at the back of the machine Pull the jammed paper out of the machine Close the Jam Clear Cover Make sure the cover is set properly 98 Using both hands use the plastic tabs on both sides of the machine to lift the scanner cover 1 until it locks securely in the open position Make sure that there is no jammed paper left inside the machine Check both ends of the print carriage Q CAUTION Before you unplug the machine from the power source you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose any important messages See Transferring your faxes or Fax Journal report on page 96 GY Note If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper If the p
99. ing for memory transmission You can set Real Time TX to On for all documents or Next Fax Only for the next fax only aH Note In Real Time Transmission the automatic redial feature does not work when using the scanner glass 30 Sending in real time for all faxes amp gt Make sure you are in Fax mode i 2 Press Menu 2 2 3 I eos owe ee TH sly fee piu Sy Lifes ob st E Eies FAm on Press A or to choose On or Of f Press OK Sending in real time for the next fax only o Make sure you are in Fax mode 1c Press Menu 2 2 3 Press A or Y to choose Next Fax Only Press OK 4 Press A or Y to choose Next Fax Of or Next Fax On Press OK EA Note In real time transmission the automatic redial feature does not work when using the scanner glass Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the telephone line we recommend that you turn on the Overseas mode After you send a fax using this feature the feature will turn itself off D Make sure you are in Fax mode a Load your document Press Menu 2 2 4 Press A or Y to choose On or Of f Press OK Checking and cancelling waiting jobs You can check which jobs are still waiting in the memory to be sent and cancel a job If there are no jobs the LCD shows No Jobs Waiting Press Menu 2 4 Any wai
100. ion Ill Copy Making copies 50 HOW TY cs aes cree cece nace ae peepee EE EE E deem areae 50 Entering Copy 1MOd Cs cascsacccaccceec a aa E EE E RO 50 Making a single COpy se cia sistete oe occa taeerden suis eee conecsaesc cted obec odes ecetancacee eedenee 50 Making M ltiple COPIES cist ceteces sc QreeteeevukeesnccacSuceaiecinwiond iabenes seviceuaueaeanienseeneeks 50 StoP COPYING esatera ee eer er er rer en renee Mareen ter aioe er eee eee er ere 50 COPY ON Sica as ceetccas E oceeaeaeus 51 Changing copy speed and quality cccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeteeeeeees 52 Enlarging or reducing the image copied sssssnessnesseessrerr rrn nrrrerreessrrsnnrnne 52 Making N in 1 copies or a poster Page Layout ssssesseeeseserrrrerrenenereseseee 53 Sorting copies using the ADF Monochrome only MFC 290C and MFC 297C only ccccceee cece eect ee eeeee ee eee eee eaeaaaaaaeaeaeas 55 Adjusting Brightness and Contrast cccceceeeeee eee eeteeeeeeeeeeeeeeeeeeeeeeeaeaees 55 Paper OD GINS speedo etiatadtetendee aces eadanadd e EFES ESE EEES Te LEE AEE EE 56 Section IV Direct Photo Printing vi Printing photos from a memory card or USB Flash memory drive 58 PhotoCapture Center Operations cccceceeeeeeeeeee eee eeeeeeeeeeeeeeeeeeeeeeeeeeeaeaeas 58 Printing from a memory card or USB Flash memory drive without a PC 58 Scanning to a memory card or USB Flash memory drive without a
101. l 2 Press OK and the hash key and then the two digit Speed Dial number using the dial pad Note If the LCD shows Not Registered when you enter a Speed Dial number a number has not been stored at this location 44 Dialling and storing numbers Search You can search for names you have stored in the Speed Dial memory D Press r Speed Dial Press A or to choose Search Press OK Do one of the following E To search numerically press A or Y to choose the number and then press OK E To search alphabetically enter the first letter of the name using the dial pad then press lt 4 or gt to choose the name and then press OK Fax Redial If you are sending a fax manually and the line is busy press Redial Pause and then press Mono Start or Colour Start to try again If you want to make a second call to the last number dialled you can save time by pressing Redial Pause and Mono Start or Colour Start Redial Pause only works if you dialled from the control panel If you are sending a fax automatically and the line is busy the machine will automatically redial up to three times at five minute intervals GY Note In Real Time Transmission the automatic redial feature does not work when using the scanner glass Storing numbers You can set up your machine to do the following types of easy dialling Speed Dial and Groups for broadcasting faxes When you dial a Quick Dial numbe
102. l print or artwork and transmits slower than Fine resolution Photo Use when the document has varying shades of grey or is a photograph This has the slowest transmission Colour Standard Suitable for most typed documents Fine Use when the document is a photograph The transmission time is slower than Standard resolution If you choose S Fine or Photo and then use the Colour Start key to send a fax the machine will send the fax using the Fine setting 29 Chapter 5 Dual access Monochrome only You can dial a number and start scanning the fax into memory even when the machine is sending from memory receiving faxes or printing PC data The LCD shows the new job number and available memory The number of pages you can scan into the memory will vary depending on the data that is printed on them a Note Ifthe Out of Memory message appears while scanning documents press Stop Exit to cancel or Mono Start to send the scanned pages Real time transmission When you are sending a fax the machine will scan the documents into the memory before sending Then as soon as the telephone line is free the machine will start dialling and sending If the memory is full and you are sending a black amp white fax from the ADF the machine will send the document in real time even if Real Time TX is set to Off Sometimes you may want to send an important document immediately without wait
103. light or very dark you may want to change the contrast For most documents the default setting Auto can be used It automatically chooses the suitable contrast for your document Use Light when sending a light document Use Dark when sending a dark document Make sure you are in Fax mode Load your document Press Menu 2 2 1 D Press A or Y to choose Auto Light or Dark Press OK AY Note Even if you choose Light or Dark the machine will send the fax using the Auto setting in any of the following conditions e When you send a colour fax e When you choose Photo as the Fax Resolution Changing fax resolution The quality of a fax can be improved by changing the fax resolution Resolution can be changed for the next fax or for all faxes To change the fax resolution for the next fax Make sure you are in Fax mode 1c amp Load your document Press Fax Resolution then A or Y to choose the resolution Press OK Sending a Fax To change the default fax resolution aD Make sure you are in Fax mode 1a Press Menu 2 2 2 Press A or Y to choose the resolution you want Press OK K Note You can choose four different resolution settings for monochrome faxes and two for colour Monochrome Standard Suitable for most typed documents Fine Good for small print and transmits a little slower than Standard resolution S Fine Good for smal
104. lity printing Pulse A form of rotary dialling on a telephone line Quick Dial List A listing of names and numbers stored in Speed Dial memory in numerical order Real Time Transmission When memory is full you can send faxes in real time Remaining jobs You can check which jobs are waiting in memory and cancel jobs individually Remote Activation Code Press this code 5 1 when you answer a fax call on an extension or external telephone Remote Deactivation Code For Fax Tel mode only When the machine answers a voice call it pseudo double rings You can pick up at an extension telephone by pressing this code 5 1 Resolution The number of vertical and horizontal lines per inch See Standard Fine Super Fine and Photo Ring Delay The number of rings before the machine answers in Fax Only and Fax Tel mode Ring Volume Volume setting for the machine s ring Glossary Scan to Media You can scan a monochrome or colour document into a memory card or USB Flash memory drive Monochrome images will be in TIFF or PDF file format and colour images may be in PDF or JPEG file format Scanning The process of sending an electronic image of a paper document into your computer Search An electronic numerical or alphabetical listing of stored Speed Dial and Group numbers Speed Dial A pre programmed number for easy dialling You must press the pa Speed Dial and the two digit code and Mono Start or Colour St
105. lour Start 4 Do one of the following E f all lines are clear and visible press 1 to choose Yes and go to step E f you can see missing short lines as shown below press 2 to choose No OK Poor QO The LCD asks you if the print quality is OK for black and three colours Press 1 Yes or 2 No 105 The LCD asks you if you want to start cleaning Press 1 Yes The machine starts cleaning the print head After cleaning is finished press Colour Start The machine starts printing the Print Quality Check Sheet again and then returns to step Press Stop Exit If you repeat this procedure at least five times and the print quality is still poor replace the ink cartridge for the clogged colour After replacing the ink cartridge check the print quality If the problem still exists repeat the cleaning and test print procedures at least five times for the new ink cartridge If ink is still missing call your Brother dealer caution DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty A Note When a print head After the print nozzle is clogged head nozzle is the printed cleaned the sample looks like horizontal lines this are gone 106 Checking the print alignment You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or image
106. mory card or USB Flash memory drive on page 61 Scanning to a memory card or USB Flash memory drive without a PC You can scan documents and save them directly to a memory card or USB Flash memory drive See Scan to a memory card or USB Flash memory drive on page 66 Using PhotoCapture Center from your computer You can access a memory card or USB Flash memory drive that is inserted in the front of the machine from your PC See PhotoCapture Center for Windows or Remote Setup amp PhotoCapture Center for Macintosh in the Software User s Guide on the CD ROM 58 Printing photos from a memory card or USB Flash memory drive Using a memory card or USB Flash memory drive Your Brother machine has media drives slots for use with the following popular digital camera media Memory Stick Memory Stick Pro SD SDHC xD Picture Card and a USB Flash memory drive Memory Stick a SD SDHC Memory Stick Pro 22 mm or less 11 mm or less xD Picture Card USB Flash memory drive E miniSD can be used with a miniSD adapter E microSD can be used with a microSD adapter E Memory Stick Duo can be used with a Memory Stick Duo adapter E Memory Stick Pro Duo can be used with a Memory Stick Pro Duo adapter E Memory Stick Micro M2 can be used with a Memory Stick Micro M2 adapter E Adapters are not included with the machine Contact a third p
107. n a Speed Dial location When programming the Speed Dial number press Tel R first the screen displays then enter the telephone number If you do this you do not need to press Tel R each time before you dial using a Speed Dial location See Storing Speed Dial numbers on page 45 However if PBX is not chosen in the Telephone Line Type setting you cannot use the Speed Dial number that Tel R press is programmed into BT Call Sign U K only This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one telephone line Each telephone number has its own distinctive ringing pattern so you know which telephone number is ringing This is one way you can have a separate telephone number for your machine Your machine has a BT Call Sign compatible distinctive ringing functions allowing you to dedicate a second telephone number on the same telephone line just for receiving faxes E Note e You can switch BT Call Sign off temporarily then turn it back on When you get a new fax number make sure you reset this function This machine will automatically answer incoming calls that use your new fax number e When you set the BT Call Sign feature to ON the receive mode is set to Manual automatically Manual mode will not respond to incoming telephone calls since the number you use for telephone calls will use the normal ring pattern 37
108. nector provided as part of the line cord assembly Inadvisable connection of extension sockets Fig 1 1 2 1 J 3 A Ar B 1 Extension socket 2 Master socket 3 Incoming line Recommended connection of extension sockets Fig 2 1 1 2 ai ss EB A FAX 1 Extension socket 2 Master socket 3 Incoming line The fax machine must be plugged into the master socket Note These telephones are now connected as external devices see Connecting an external or extension telephone on page 41 because they are connected to the fax machine via the T connector 42 Using a cordless external telephone Once the base unit of the cordless telephone has been connected to the same telephone line as the machine see External and extension telephones on page 41 itis easier to answer calls during the Ring Delay if you carry the cordless handset around with you If you let the machine answer first you will have to go to the machine so you can press Tel R to send the call to the cordless handset Using remote codes Remote Activation Code If you answer a fax call on an extension telephone you can tell your machine to receive it by dialling the Remote Activation Code x 5 1 Wait for the chirping sounds then replace the handset See Fax Detect on page 35 If you answer a fax call at the external telephone you can mak
109. ned off to use the Date Print 65 Chapter 11 Scan to amemory card or USB Flash memory drive You can scan monochrome and colour documents onto a memory card or USB Flash memory drive Monochrome documents will be stored in PDF PDF or TIFF TIF file formats Colour documents may be stored in PDF PDF or JPEG JPG file formats The default setting is Color 150 dpi and the default file format is PDF The machine automatically creates file names based on the current date For details see the Quick Setup Guide For example the fifth image scanned on July 1 2009 would be named 01070905 PDF You can change the colour and quality Quality Selectable File Format Color 150 dpi JPEG PDF Color 300 dpi JPEG PDF Color 600 dpi JPEG PDF B W 200x100 dpi TIFF PDF B W 200 dpi TIFF PDF Insert a Memory Stick Memory Stick Pro SD SDHC xD Picture Card or USB Flash memory drive into your machine DO NOT take out the memory card or USB Flash memory drive while Photo Capture is blinking to avoid damaging the card or USB Flash memory drive or the data stored on them Load your document Press Scan Press A or Y to choose Scan to Media do one of the following E To change the quality press OK and go to step E To start scanning press Mono Start or Colour Start amp Press A or Y to choose the quality and then press OK Do one of t
110. ng a digital camera Make sure that your camera is turned off Connect your camera to the USB direct interface 1 on the machine using the USB cable TTT 1 USB direct interface 2 Turn on the camera When the machine has recognized the camera the LCD shows the following message Choose the photo you want to print following the instructions from your camera When the machine starts printing a photo the LCD will show Printing Q CAUTION To prevent damage to your machine do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface Printing photos from a camera DPOF printing DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company Fuji Photo Film Co Ltd Matsushita Electric Industrial Co Ltd and Sony Corporation created this standard to make it easier to print images from a digital camera If your digital camera supports DPOF printing you will be able to choose on the digital camera display the images and number of copies you want to print aH Note An DPOF File error can occur if the print order that was created on the camera has been corrupted Delete and recreate the print order using your camera to correct this problem For instructions on how to delete or recreate the print order refer to your camera manufacturer s support website or accompanying documentati
111. ngs time It will reset itself forward one hour in the Spring and backward one hour in the Autumn Make sure you have set the correct date and time in the Date Time setting amp Press Menu 1 5 Press A or Y to choose On or Off Press OK Press Stop Exit LCD screen LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display If you are having difficulty reading the LCD try changing the contrast setting Press Menu 1 7 Press A or Y to choose Light or Dark Press OK Press Stop Exit 22 Sleep Mode You can choose how long the machine must be idle from 1 to 60 minutes before it goes into sleep mode The timer will restart if any operation is carried out on the machine Press Menu 1 8 Press A or Y to choose 1 Min 2 Mins 3 Mins 5 Mins 10 Mins 30 Mins or 60 Mins which is the length of time the machine is idle before entering sleep mode Press OK Press Stop Exit TX Lock TX Lock lets you prevent unauthorized access to the machine While TX Lock is On the following operations are available E Receiving faxes While TX Lock is On the following operations are NOT available E Sending faxes E Copying E PC printing E Scanning E PhotoCapture E Operation from the Control panel Note If you forget the TX Lock password please call your Brother dealer for service Setting and changing the TX Lock password Note
112. ns valid DPOF information the LCD will show DPOF Print Yes See DPOF printing on page 63 Enter the image number that you want to print from the thumbnails printed on the Index page Press OK 62 EA Note e Multiple numbers can be entered by using the OK key to separate numbers For example 1 OK 3 OK 6 would print images 1 3 and 6 The key can be used to print a range of numbers for example 1 5 would print all images from 1 to 5 e You can enter up to 12 characters including commas for the image numbers you want to print Do one of the following E After you have chosen all the images you want to print press OK to choose your settings Go to step E f you have already chosen your settings press Colour Start QO Press A or Y to choose the type of paper you are using Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK Press A or Y to choose the paper size you are using Letter A4 10x15cmor 13x18cm Press OK E f you choose Letter or A4 go to E f you choose another size go to E f you have finished choosing settings press Colour Start amp Press A or Y to choose the print size 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cmor Max Size Press OK Do one of the following E To choose the number of copies go to E f you have finished choosing settings press Colour Start Printing photos from a m
113. nversation after picking up the external Copy handset during the F T pseudo ring Also when connected to a PBX you can use this key to gain access to an outside Oo Photo Capture line or transfer a call to another extension Lets you access PhotoCapture Center Lets you access Copy mode 2 Dial Pad mode Use these keys to dial telephone and fax 4 Menu keys numbers and as a keyboard for entering Menu information into the machine The key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone Lets you access the main menu to program the machine E Speed Dial key imal A Lets you store look up and dial numbers in the memory MFC 290C 1218 11 33 Fax Photo Seen Capture i E Volume keys d a4 gt a When the machine is idle you can press these keys to adjust the ring volume E lt Press to scroll backward to a menu selection MaorY Press to scroll through the menus and options E Clear Back Press to delete characters or to go back to the previous menu level E OK Lets you choose a setting 5 Start keys oO ma Colour Start Lets you start sending faxes or making copies in full colour Also lets you start a scanning operation in colour or mono depending on the scanning setting in the ControlCenter software 6 General Information Stop Exit Colour E LJ Mono Start Lets you start sending faxes or making copies in monochrome
114. o Press A or Y to choose the print size 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cmor Max Size Press OK Press Colour Start to print aH Note An DPOF File error can occur if the print order that was created on the camera has been corrupted Delete and recreate the print order using your camera to correct this problem For instructions on how to delete or recreate the print order refer to your camera manufactures support website or accompanying documentation 63 Chapter 11 PhotoCapture Center print settings These settings will remain until you change them again Print speed and quality Press Menu 4 1 Press A or Y to choose Normal or Photo Press OK Press Stop Exit Paper Options Paper Type Press Menu 4 2 Press A or Y to choose Plain Paper Inkjet Paper Brother BP71 or Other Glossy Press OK Press Stop Exit Paper Size Press Menu 4 3 Press A or Y to choose the paper size you are using Letter A4 10x15cm or 13x18cm Press OK amp Press Stop Exit 64 Print Size This setting is available only when you choose Letter or A4 in the paper size setting D Press Menu 4 4 Press A or Y to choose the print size you are using 8 x 10cm 9 x 13cm 10 x 15cm 13 x 18cm 15 x 20cm or Max Size Press OK Press Stop Exit Adjusting Brightness and Contrast Brightness Press Menu 4 5 Press
115. of time when sending a fax to many different numbers If you change the setting and start having problems with dialling you should change back to the default No Detection setting D Press Menu 0 5 Press A or to choose Detection or No Detection Press OK Press Stop Exit Telephone line interference If you are having problems sending or receiving a fax due to possible interference on the telephone line we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations a Press Menu 2 0 2 D Press A or to choose Normal or Basic for VoIP E Basic for VoIP cuts the modem speed to 9600 bps Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed E Normal sets the modem speed at 14400 bps Default Press OK Press Stop Exit K Note When you change the compatibility to Basic for VoIP the ECM feature is only available for colour fax sending 91 Error and maintenance messages As with any sophisticated office product errors may occur and consumable items may need to be replaced If this happens your machine identifies the error and shows an error message The most common error and maintenance messages are shown below You can correct most errors and routine maintenance messages by yourself If you need more help the Brother Solutions Cen
116. on 69 Chapter 12 Printing photos directly from a digital camera without PictBridge If your camera supports the USB Mass Storage standard you can connect your camera in storage mode This enables you to print photos from your camera If you would like to print photos in PictBridge mode see Printing photos directly from a PictBridge camera on page 68 Note The name availability and operation differ among digital cameras Please refer to the documentation supplied with your camera for detailed information such as how to switch from PictBridge mode to USB mass storage mode 70 Printing Images GY Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera Make sure that your camera is turned off Connect your camera to the USB direct interface 1 on the machine using the USB cable Nt 1 USB direct interface Turn on the camera Follow the steps in Printing Photos on page 62 Q CAUTION To prevent damage to your machine do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera you can easily identify and troubleshoot any problems E Out of Memory This message will appear if you are working with images that are too la
117. on page 15 122 Fax Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Greyscale Contrast Control Resolution Speed Dial Groups Specifications ITU T Super Group 3 MH MR MMR JPEG Automatic Fallback 14 400 bps ADF Width MFC 290C and MFC 297C 148 mm to 216 mm ADF Length MFC 290C and MFC 297C 148 mm to 355 6 mm Scanner Glass Width Max 216 mm Scanner Glass Height Max 297 mm 208 mm 204 mm 256 levels Automatic Light Dark manual setting E Horizontal 8 dot mm E Vertical Standard 3 85 line mm Mono 7 7 line mm Colour Fine 7 7 line mm Mono Colour Photo 7 7 line mm Mono Superfine 15 4 line mm Mono 40 stations Up to 6 123 Broadcasting Automatic Redial Ring Delay Communication Source Memory Transmission Out of Paper Reception Monochrome only 90 stations 3 times at 5 minute intervals 0 1 2 3 4 5 6 7 or 8 rings 2 3 4 5 6 7 or 8 rings South Africa only Public switched telephone network Up to 200 7 170 pages Up to 200 7 170 pages Pages refers to the Brother Standard Chart No 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change wi
118. on your PC Insert the Brother CD ROM into your CD ROM drive If the model name screen appears click your model name General Information amp If the language screen appears click your language The CD ROM Main Menu will appear P Macromedia Flash Player 8 Multi Function Center Top Menu Install MFL Pro Suite Full Driver amp Software Package Documentation Advanced Additional Applications ae Brother Support On Line Registration AY Note If this window does not appear use Windows Explorer to run the start exe program from the root directory of the Brother CD ROM Click Documentation O Click the documentation you want to read m HTML documents Software User s Guide in HTML format This format is recommended for viewing on your computer E PDF documents User s Guide for stand alone operations and Software User s Guide in PDF format This format is recommended for printing the manuals Click to go to the Brother Solution Center where you can view or download the PDF documents Internet access and PDF Reader software are required Chapter 1 How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide E Scanning For Windows 2000 Professional Windows XP and Windows Vista E Contro Center3 For Windows 2000 Professional Windows XP and Windows
119. or Third party USB ports are not supported PC Fax supports black and white only and does higher for Windows 2000 and SP2 or higher for XP Presto PageManager on the CD ROM supports Mac os X 10 3 9 or higher For Mac OS X 10 2 4 10 3 8 Presto PageManager is available as a download from the Brother Solutions Center For the latest driver updates visit http solutions brother com All trademarks brand and product names are property of their respective companies 131 Consumable items Ink The machine uses individual Black Yellow Cyan and Magenta ink cartridges that are separate from the print head assembly Service Life of Ink The first time you install a set of ink cartridges the machine will use Cartridge an amount of ink to fill the ink delivery tubes for high quality print outs This process will only happen once With all following ink cartridges you can print the specified number of pages The cartridges provided with your machine have a lower yield than standard cartridges 65 Replacement lt Black gt LC980BK lt Cyan gt LC980C lt Magenta gt LC980M Consumables lt Yellow gt LC980Y Black Approximately 300 pages Yellow Cyan and Magenta Approximately 260 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at http Awww brother com pageyield What is Innobella
120. or post card in the paper tray at a time 2 Put envelopes or post cards into the paper tray with the address side down and the leading edge in first as shown in the illustration With both hands gently press and slide the paper side guides 1 and paper length guide 2 to fit the size of the envelopes or post cards Loading paper and documents If you have problems when printing on envelopes try the following suggestions Make sure the flap is either to the side of the envelope or to the back edge of the envelope when printing Adjust the size and margin in your application Removing small printouts from the machine When the machine ejects small paper onto the paper tray you may not be able to reach it Make sure printing has finished and then pull the tray completely out of the machine 11 Chapter 2 Printable area The printable area depends on the settings in the application you are using The figures below show the unprintable areas on cut sheet paper and envelopes The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Cut Sheet Paper Envelopes 3 4 3 4 1 1 O Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 3mm 3mm 3mm 3mm Envelopes 12mm 24 mm 3mm 3mm No
121. ou can only make one poster copy at a time aD Make sure you are in Copy mode amp Load your document Use the dial pad to enter the number of copies up to 99 Press Copy Options and A or Y to choose Page Layout Press OK Press A or Y to choose off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L or Poster 3 x 3 Press OK 53 Chapter 10 o Press Mono Start to scan the document You can also press Colour Start if you are using Poster layout If you placed the document in the ADF MFC 290C and MFC 297C or are making a poster the machine scans the pages and starts printing If you are using the scanner glass go to After the machine scans the page press 1 to scan the next page Place the next page on the scanner glass Press OK Repeat and for each page of the layout After all the pages have been scanned 54 press 2 to finish Place your document face down in the direction shown below m 2 in 1 P q et li at lE E 2in1 L CEE E 4 in 1 P aia pa fe E 4in1 L D lt EAE qdl lell Be E Poster 3x3 You can make a poster size copy of a photograph SES n Sorting copies using the ADF Monochrome only MFC 290C and MFC 297C only You can sort multiple copies Pages will be sorted in the order 321 321 321 and so on
122. ou must take the machine out of Power Save mode OY Note If you have connected an external telephone or TAD it is always available Putting your machine in Power Save mode Press and hold down the Power Save key until The LCD shows Shutting Down The LCD will stay on for a few seconds before going off Bringing your machine out of Power Save mode Press the Power Save key The LCD will show the date and time a Note e Even if you have put the machine into Power Save mode it will periodically clean the print head to preserve print quality e You can customize Power Save mode so that apart from automatic head cleaning no machine operations are available See Power Save setting on page 19 General setup Power Save setting You can customize the machine s Power Save key The default setting is Fax Receive On Your machine can receive faxes or calls even when the machine is in Power Save mode If you do not want your machine to receive faxes or calls turn this setting to Fax Receive Off p Press Menu 1 6 Press A or to choose Fax Receive On or Fax Receive Off Press OK Press Stop Exit On Off Receive Available setting mode operations Fax Receive Fax Only Fax Receive 1 On External TAD Fax Detect factory setting Manual Fax Detect Fax Tel 2 Fax Receive No machine off operations will be available other than cleaning the print h
123. pan Signature Lr Junji Shiota General Manager Quality Management Dept Printing amp Solutions Company Table of Contents Section General 1 General Information 2 Using the documentation occas ce sas texesices tov ececcosntencaseapendincebasieusSadentines needa dccdeuaaaens 2 Symbols and conventions used in the documentation ccccccessesseeeeeeeees 2 Accessing the Software Users Guide cccccecseeeeceeeeeceeaeecececeeeeeeeeeeeeeeeeeeees 3 Viewing Documentation specie acececciccianiciedond ecient iene ererernee nenen 3 Accessing Brother Support For Windows ee ee eee 5 MPFC 290C Control panel OVEPVIGWreccca dace cccteescctvscescenncsanedicvderdiniuarerarieeeeuuntvicosine 6 2 Loading paper and documents 8 Loading paper and other print Media ce cceeeeeee cece eee ceeeeeeeeeeeeneeeeeeeeeenenees 8 Loading envelopes and post Cards ccccecccccceeeeeeseeeeeeeeeeeeeeeeeeeeeaeneeeees 10 Removing small printouts from the machine cceeeeeeeeeeeeeeeeeeeeeeeeeeaeeees 11 Printable ANS uscisse eae aeanoea cece Giccenseeeack ee EEIN 12 Acceptable paper and other print media ssssssnsssessssssrerr rrr rrrrerresrsrrsnrrrrrrnne 13 Recommended print media c ccceeeeeeeeeee rrr eece eee eeeeeeeeeeeeeeseeeeeeaeneenees 13 Handling and using print media cccsiesasisecde siesceshesicescesoceieddestenteaseiiaticdenwaccdccacs 14 Choosing the right print INGAIA ssc s
124. r the LCD shows the name if you stored it or the number E Note If you lose electrical power the Quick Dial numbers that are in the memory will not be lost Storing a pause Press Redial Pause to put a 3 5 second pause between numbers If you are dialling overseas you can press Redial Pause as many times as needed to increase the length of the pause Storing Speed Dial numbers You can store up to 40 2 digit Speed Dial locations with a name When you dial you will only have to press a few keys For example Pa Speed Dial OK the two digit number and Mono Start or Colour Start D Press re Speed Dial and A or to choose Set Speed Dial Press OK 2 Use the dial pad to enter a 2 digit Speed Dial location number 01 40 Press OK Enter the fax or telephone number up to 20 digits Press OK Dialling and storing numbers G Do one of the following E Enter the name up to 16 characters using the dial pad Press OK To help you enter letters see Entering Text on page 119 E To store the number without a name press OK amp Do one of the following E To store another Speed Dial number go to step E To finish the setting press Stop Exit Changing Speed Dial numbers If you try to store a Speed Dial number where a number has already been stored the LCD will show the name or number that has been stored there and will ask you to do one of the following E Press
125. r into the paper tray print side down and top edge in first Check that the paper is flat in the tray Note Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems Close the paper tray cover Slowly push the paper tray completely into the machine Chapter 2 While holding the paper tray in place pull out the paper support 1 until it clicks and then unfold the paper support flap 2 Note Do not use the paper support flap for Legal paper Loading envelopes and post cards About envelopes E Use envelopes that weigh between 75 to 95 g m E Some envelopes need margin settings to be set in the application Make sure you do a test print first before printing many envelopes 10 Q CAUTION DO NOT use any of the following types of envelopes as they will cause paper feed problems e That are of a baggy construction e That are embossed have raised writing on them e That have clasps or staples e That are pre printed on the inside Glue Double flap maa Occasionally you may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using How to load envelopes and postcards Before loading press the corners and sides of envelopes or post cards to make them as flat as possible Note If envelopes or post cards are double feeding put one envelope
126. re stacked Check the printing alignment See Checking the print alignment on page 106 Printed text or images are skewed Make sure the paper is loaded correctly in the paper tray and the paper side guides are adjusted correctly See Loading paper and other print media on page 8 Make sure the Jam Clear Cover is closed properly Smudged stain at the top center of the printed page Make sure the paper is not too thick or curled See Acceptable paper and other print media on page 13 Smudged stain at the right or left corner of the printed page Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings Printing appears dirty or ink seems to run Make sure you are using the recommended types of paper See Acceptable paper and other print media on page 13 Don t handle the paper until the ink is dry Make sure you are using Brother Original Innobella ink If you are using photo paper make sure that you have set the correct paper type If you are printing a photo from your PC set the Media Type in the Basic tab of the printer driver Stains appear on the reverse side or at the bottom of the page Make sure the printer platen is not dirty with ink See Cleaning the machine printer platen on page 104 Make sure you are using the paper support flap See Loading paper and other print media on page 8 Th
127. rge for the machine s memory E Unusable Device This message will appear if you connect a camera which is not using the USB Mass Storage standard This message will also appear if you connect a broken device to the USB direct interface For more detailed solutions see Error and maintenance messages on page 92 Printing photos from a camera 71 Chapter 12 72 Software Software features 74 The CD ROM includes the Software User s Guide for features available when connected to a computer for example printing and scanning The guide has easy to use links that when clicked will take you directly to a particular section You can find information on these features E Printing E Scanning E ControlCenter3 for Windows E ControlCenter2 for Macintosh E Faxing from your computer E PhotoCapture Center How to read the HTML User s Guide This is a quick reference to use the HTML User s Guide For Windows Note If you have not installed the software see Viewing Documentation on page 3 From the Start menu point to Brother MFC XXXX where XXXxX is your model number from the programs group then click User s Guides in HTML format click SOFTWARE USER S GUIDE from the top menu tes muster unction 5 errata SOFTWARE mai eA USER S A Sitemap Version 0 74 Software features Click the heading you would like to read from the list a
128. rien ies rnEeE REENE 44 Direct printing from a non PictBridge camera 70 from a PictBridge camera 0066 68 Dual ACCESS iccescsticseccsasssetvesasiassentesaaccaness 30 E Envelopes ws cictc cts scdincsiniindanernenens 10 15 16 Error messages ON LCD 92 B amp W Print Only eee eee ee eae ero 92 Cannot Detect cccccececeeeeeeeeeeeens 93 Cannot PUIG eseteire 93 ComM ErrOr 6 fea rendtcoscdecccsdeadentenionccsncees 93 LK LOW crne 94 No Cartridge c c ceceeseseteeeeeeeeeees 94 No Paper Fed ssicssesecsceaccacecesedicviendincsmess 94 Not Registered cccccsseeeeeeees 44 95 Out of Memory u cccceceeeceeeeeeeeeeees 30 95 Unable to Clean cccsesseseeseeeeeeeeeees 93 Unable to Init Avccatircstiveccientinenscxiixdinciacss 94 Unable to Print sicei desl ctednmnniachandiareiades 95 Unable to Scan cna canscutee 95 Extension telephone using 41 42 External telephone connecting 41 137 F Fax codes CHANGING eiieeii 43 Remote Activation Code 35 41 Remote Deactivation Code 41 42 Fax Detect ccccccccseccceceecceeeseeseeeeeeaeeeees 35 Fax from PC See Software User s Guide on the CD ROM etanoaren aa ie adan Fax stand alone ECEN senaia eini eects 32 at end of conversation 068 33 difficulties ccce 86 88 F T Ring Time setting 006 34 from extension telep
129. rint head has stopped in the right corner as shown in the illustration you cannot move the print head Hold down Stop Exit until the print head moves to the middle Then unplug the machine from the power source and take out the paper If ink gets on your skin or clothing immediately wash it off with soap or detergent Troubleshooting and Routine Maintenance 7 Lift the scanner cover to release the lock 1 Gently push the scanner cover support down 2 and close the scanner cover 3 using both hands Push the paper tray firmly back into the machine While holding the paper tray in place pull out the paper support until it clicks and unfold the paper support flap aH Note Make sure you pull out the paper support until it clicks 99 Routine maintenance Replacing the ink cartridges Your machine is equipped with an ink dot counter The ink dot counter automatically monitors the level of ink in each of the 4 cartridges When the machine detects an ink cartridge is running out of ink the machine will tell you with a message on the LCD The LCD will tell you which ink cartridge is low or needs replacing Be sure to follow the LCD prompts to replace the ink cartridges in the correct order Even though the machine tells you that an ink cartridge is empty there will be a small amount of ink left in the ink cartridge It is necessary to keep some ink in the ink cartridge
130. rinting received faxes seneese 88 receiving faxes ee eeeee ee eeeeeeeeeteeees 88 SCANNING acidic tecture eats ar irena 90 sending faxes scdscssessceaeteteesecandsenesatiods 89 SOMWA Oc scstoccdsniveedacenaedadseheaceccusunetaen 90 telephone line or connections 88 140 paper jam saeccccceniabiccseneswatasbadonoscnudetencis 97 print quality seeeeeeeeeeeneereeeeeseere rennene 105 TX Lock turning on off eit a tecce orc tercorndee eden 23 V Volume setting beeper oorrrrncenieniron i i Oeri 21 GNO saes e a E 21 speaker eccer aE ERE 21 W Windows See Software User s Guide on the CD ROM 000 cecccceccececcceeccceccceeeceeeceeeecaeeeaes Orother Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchsed in their own countries
131. rosoft Corporation in the United States and other countries Microsoft Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and or other countries Macintosh and TrueType are registered trademarks of Apple Inc Nuance the Nuance logo PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications Inc or its affiliates in the United States and or other countries Presto PageManager is a registered trademark of NewSoft Technology Corporation Microdrive is a trademark of International Business Machines Corporation Memory Stick is a registered trademark of Sony Corporation SanDisk is a licensee of the SD and miniSD trademarks xD Picture Card is a trademark of Fujifilm Co Ltd Toshiba Corporation and Olympus Optical Co Ltd PictBridge is a trademark Memory Stick Pro Memory Stick Pro Duo Memory Stick Duo and MagicGate are trademarks of Sony Corporation FaceFilter Studio is a trademark of Reallusion Inc Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs All other brand and product names mentioned in this User s Guide are registered trademarks of their respective companies 85 Troubleshooting and Routine Maintenance Troubleshooting If you think there is a problem with your machine check the chart below and follow the troubleshooting tips Most problems
132. rt or Colour Start then press 2 to receive the fax If you answered at an extension telephone press 5 1 See Operation from extension telephones on page 41 Note e If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the Remote Activation Code x 5 1 e If you send faxes from a computer on the same telephone line and the machine intercepts them set Fax Detect to of f D Press Menu 2 1 3 Press A or to choose On or Of f Press OK Press Stop Exit Receiving a Fax Additional receiving operations Printing a reduced incoming fax If you choose On the machine automatically reduces each page of an incoming fax to fit on one page of A4 Letter or Legal size paper The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting Menu 1 3 Make sure you are in Fax mode 1a amp Press Menu 2 1 5 Press A or Y to choose On or Off Press OK B Press Stop Exit Out of Paper Reception As soon as the paper tray becomes empty during fax reception the screen will display No Paper Fed asking you to put paper in the paper tray See Loading paper and other print media on page 8 The machine will carry on receiving the fax with the remaining pages being stored in memory if enough memory is available Further
133. rtridge cover until it clicks completely closed Comm Error Poor telephone line quality caused a communication error Try sending the fax again or try connecting the machine to another telephone line If the problem continues call the telephone company and ask them to check your telephone line Cover is Open The scanner cover is not closed completely Lift the scanner cover and then close it again Data Remaining Print data is left in the machine s memory Press Stop Exit The machine will cancel the job and clear it from the memory Try to print again Disconnected The other person or other person s fax machine stopped the call Try to send or receive again Document Jam The document was not inserted or fed correctly or the document scanned from the ADF was too long See Using the ADF MFC 290C and MFC 297C only on page 17 See Document jam MFC 290C and MFC 297C only on page 96 High Temperature The print head is too warm Allow the machine to cool down Hub is Unusable A Hub or USB Flash memory drive with Hub has been connected to the USB direct interface A Hub or USB Flash memory drive with Hub are not supported Unplug the device from the USB direct interface 93 Error Message Cause Action Init Unable XX The machine has a mechanical problem OR A foreign object such as a clip or ripped paper is in th
134. s become faded Press Menu 7 1 Press A or Y to choose Alignment Press OK Press Mono Start or Colour Start The machine starts printing the Alignment Check Sheet Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0 E f the number 5 samples of both the 600 dpi and 1200 dpi test prints are the best matches press 1 Yes to finish the Alignment Check and go to step E f another test print number is a better match for either 600 dpi or 1200 dpi press 2 No to choose it For 600 dpi press the number of the test print that most closely matches the number 0 sample 1 8 For 1200 dpi press the number of the test print that most closely matches the number 0 sample 1 8 Press Stop Exit Checking the ink volume You can check the ink that is left in the cartridge D Press Menu 7 3 The LCD shows the ink volume Press A or Y to choose the colour you want to check Press Stop Exit Note You can check the ink volume from your computer See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide on the CD ROM Troubleshooting and Routine Maintenance Machine Information Checking the serial number You can see the machine s serial number on the LCD Press Menu 6 1 Press Stop Exit 107 Packing and shipping the machine When you transport the machine use the pa
135. s that have been formatted by a digital camera When a digital camera formats a memory card it creates a special folder into which it copies image data If you need to modify the image data stored on a memory card with your PC we recommend that you do not modify the folder structure created by the digital camera When saving new or modified image files to the memory card we also recommend you use the same folder your digital camera uses If the data is not saved to the same folder the machine may not be able to read the file or print the image E USB Flash memory drive users This machine supports USB Flash memory drives that have been formatted by Windows 59 Chapter 11 Getting started Firmly put a memory card or USB Flash memory drive into the correct slot 1 TH USB Flash memory drive SD SDHC Memory Stick Memory Stick Pro xD Picture Card hk OO N Q CAUTION The USB direct interface supports only a USB Flash memory drive a PictBridge compatible camera or a digital camera that uses the USB mass storage standard Any other USB devices are not supported 60 The Photo Capture key indications Photo Capture E Photo Capture light is on the memory card or USB Flash memory drive is correctly inserted E Photo Capture light is off the memory card or USB Flash memory drive is not correctly inserted E Photo Capture light is blinking the memory card or USB Flash memory
136. single shared line with custom features If avoiding a slight interruption is crucial to your business a separate telephone line with no custom features is recommended 89 Menu Setting Difficulties Difficulty Suggestions The machine beeps when you try to access the Setup Receive menu If the Fax key is not illuminated press it to turn on Fax mode The Setup Receive setting is available only when the machine is in Fax mode Copying Difficulties Difficulty Suggestions Cannot make a copy Make sure that the Copy key is illuminated See Entering Copy mode on page 50 Vertical streaks appear on copies If you see vertical streaks on copies clean the scanner See Cleaning the scanner glass on page 103 Poor copy results when using the ADF MFC 290C and MFC 297C only Try using the scanner glass See Using the scanner glass on page 17 Vertical black line appears in copies MFC 290C and MFC 297C only Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the glass strip Clean the glass strip See Cleaning the scanner glass on page 103 Fit to Page does not work properly Make sure your source document is not skewed Reposition the document and try again Scanning Difficulties Difficulty Suggestions TWAIN WIA errors appear when starting to scan Make sure the Brother TWAIN WIA driver is c
137. some space and try again No Caller ID U K and Ireland only There is no incoming call history You have not received any calls you have not activated the Caller ID feature on your machine or you have not subscribed to the Caller ID service from your telephone company If you want to use the Caller ID feature call your telephone company See Caller ID U K and Ireland only on page 38 No Cartridge An ink cartridge is not installed correctly Take out the new ink cartridge and re install it slowly until it clicks See Replacing the ink cartridges on page 100 No File The memory card or USB Flash memory drive in the media drive does not contain a JPG file Put the correct memory card or USB Flash memory drive into the slot again No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray Do one of the following E Refill the paper in the paper tray and then press Mono Start or Colour Start E Remove the paper and load it again and then press Mono Start or Colour Start See Loading paper and other print media on page 8 No Response Busy The number you dialled does not answer or is busy Verify the number and try again 94 Troubleshooting and Routine Maintenance Error Message Cause Action Not Registered You tried to access a Speed Dial number that is not programmed Set up the Speed Dial number Se
138. ss the key again Special characters and symbols Press x or 0 and then press lt 4 or gt to move the cursor under the special character or symbol you want Then press OK to choose it Press x for space amp x Press for lt gt _ Press 0 for AEOUACEEO 119 General Printer Type Print Method Memory Capacity LCD liquid crystal display Power Source Power Consumption 120 Specifications Inkjet Mono Piezo with 94 x 1 nozzle Colour Piezo with 94 x 3 nozzles 32 MB 16 characters x line AC 220 to 240V 50 60Hz MFC 250C Power Save Average 1 1 W Mode Sleep Mode Average 3 W Standby Average 4 5 W Operating Average 22 W MFC 290C and MFC 297C Power Save Average 1 2 W Mode Sleep Mode Average 3 W Standby Average 4 5 W Operating Average 24 W Dimensions Specifications MFC 250C 365 mm _ BSS GSS 285 8 150 mm ae IE a 390 mm 360 mm 450 mm MFC 290C and MFC 297C 375 mm _ __E_ E rr 4 Te 180 mm a 390 mm H 370 mm 410 mm F 460 mm Weight Noise per ISO 9296 Temperature Humidity ADF automatic document feeder Paper Tray 7 kg MFC 250C 7 8 kg MFC 290C and MFC 297C Operating MFC 250C Lwad 63 6 dB A Mono Lwad 55 8 dB A Colour MFC 290C and MFC 29
139. stallation Use unopened ink cartridges by the expiration date written on the cartridge package DO NOT dismantle or tamper with the ink cartridge this can cause the ink to leak out of the cartridge 102 Cleaning the outside of the machine Q CAUTION Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine DO NOT use cleaning materials that contain ammonia DO NOT use isopropyl alcohol to remove dirt from the control panel It may crack the panel Clean the outside of the machine as follows a Pull the paper tray 1 completely out of the machine Wipe the outside of the machine with a soft cloth to remove dust Lift the paper tray cover and remove anything that is stuck inside the paper tray Troubleshooting and Routine Maintenance Wipe the inside and outside of the paper Cleaning the scanner glass tray with a soft cloth to remove dust Sy D Lift the document cover 1 Clean the scanner glass 2 and the white plastic 3 with a soft lint free cloth moistened with a non flammable glass cleaner O Close the paper tray cover and put the paper tray firmly back in the machine MFC 290C and MFC 297C only In the ADF unit clean the white bar 1 and the glass strip 2 with a soft lint free cloth moistened with a non flammable glass cleaner A Note In addition to cleaning the scanner
140. t of Memory This message will appear if you are working with images that are too large for the machine s memory E Media is Full This message will appear if you are trying to save more than 999 files in a memory card or USB Flash memory drive E Unusable Device This message will appear if a USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface For more information visit us at http solutions brother com This message will also appear if you connect a broken device to the USB direct interface 67 Printing photos directly from a PictBridge camera af PictBridge Your Brother machine supports the PictBridge standard allowing you to connect to and print photos directly from any PictBridge compatible digital camera If your camera is using the USB Mass Storage standard you can also print photos from a digital camera without PictBridge See Printing photos directly from a digital camera without PictBridge on page 70 PictBridge requirements To avoid errors remember the following points E The machine and the digital camera must be connected using a suitable USB cable E The image file extension must be JPG other image file extensions like JPEG TIF GIF and so on will not be recognized E PhotoCapture Center operations are not available when using the PictBridge feature Setting your digital camera Make sure your camera is
141. t the left of the window ite ma D SOFTWARE USER S GU General Information i SOFTWARE USER S eaat GUIDE in network support amp 5 Remote Setup Nota For DCP users This documentation is for both MFC and DCP models Where it says models MFC 250C ani MFC in this user s guide please read MFC as DCP 6 Brother PC FAX Soft only I 7 PhotoCapture Center 8 Firewall settings For C section Apple Maci amp Index 2 Brother For Macintosh Make sure your Macintosh is turned on Insert the Brother CD ROM into your CD ROM drive Double click the Documentation icon Double click your language folder and then double click top html D Click SOFTWARE USER S GUIDE in the top menu and then click the heading you would like to read from the list at the left of the window SOFTWARE USER S GUIDE For DCP users This documentation is for both MFC and DCP models Where it says MFC in this user s guide please read MFC as DCP rk Scanning 43 Remote Setup amp PhotoCapture Index O Brother Appendixes Safety and Legal 76 Troubleshooting and Routine Maintenance 86 Menu and Features 110 Specifications 120 Glossary 133 Safety and Legal Choosing a location Put your machine on a flat stable surface that is free of vibration and shocks such as a desk Put the machine near a telephone socket an
142. te The Borderless feature is not available for envelopes 12 Acceptable paper and other print media The print quality can be affected by the type of paper you are using in the machine To get the best print quality for the settings you have chosen always set the Paper Type to match the type of paper you load You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before buying large quantities For best results use Brother paper E When you print on inkjet paper coated paper transparencies and photo paper be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the menu See Paper Type on page 20 E When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose E When you use transparencies or photo paper remove each sheet at once to prevent smudging or paper jams E Avoid touching the printed surface of the paper immediately after printing the surface may not be completely dry and may stain your fingers Loading paper and documents Recommended print media To get the best print quality we suggest using Brother paper See table below If Brother paper is not available in your country we recommend testing various papers before purchasing lar
143. telephone A TAD telephone answering device or telephone that is connected to your machine 133 F T Ring Time The length of time that the Brother machine rings when the Receive Mode setting is Fax Tel to notify you to pick up a voice call that it answered Fax Detect Enables your machine to respond to CNG tones if you interrupt a fax call by answering it Fax Journal Lists information about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD Fine resolution Resolution is 203 x 196 dpi It is used for small print and graphs Greyscale The shades of grey available for copying scanning and faxing photographs Group number Acombination of Speed Dial numbers that are stored in a Speed Dial location for Broadcasting Help list A printout of the complete Menu table that you can use to program your machine when you do not have the User s Guide with you Innobella Innobella is a range of genuine consumables offered by Brother For best quality results Brother recommends Innobella Ink and Paper 134 Journal Period The pre programmed time period between automatically printed Fax Journal Reports You can print the Fax Journal on demand wit
144. ter offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Error Message Cause Action B amp W Print Only One or more of the colour ink cartridges is empty While this message appears on the LCD each operation works in the following way E Printing If you click Greyscale in the Advanced tab of the printer driver you can use the machine as a monochrome printer for approximately four weeks depending on the number of pages you print E Copying If the paper type is set to Plain Paper or Inkjet Paper you can make copies in monochrome E Faxing If the paper type is set to Plain Paper Inkjet Paper or Transparency the machine will receive and print faxes in monochrome If a sending machine has a colour fax the machine s handshake will ask that the fax be sent as monochrome If the paper type is set to Other Glossy or Brother BP71 the machine will stop all print operations If you unplug the machine or take out the empty ink cartridge you cannot use the machine until you change to a new ink cartridge Replace the empty ink cartridges See Replacing the ink cartridges on page 100 92 Troubleshooting and Routine Maintenance Error Message Cause Action BT Call Sign On For UK only BT Call Sign is set to ON You cannot change the Receive Mode from Manual to another mode Set BT Call Sign to OFF
145. ternal TAD See Choosing the Receive Mode on page 32 Recording an outgoing message OGM on an external TAD Timing is important in recording this message The message sets up the ways to handle both manual and automatic fax reception i Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop Limit your speaking to 20 seconds ah Note We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your machine has trouble receiving then you must re record the OGM to include it 40 Multi line connections PBX We suggest you ask the company who installed your PBX to connect your machine If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX Note Make sure the Telephone Line Type is set to PBX
146. thout prior notice 124 Copy Colour Monochrome Document Size Multiple Copies Enlarge Reduce Resolution Specifications Yes Yes ADF Width MFC 290C and MFC 297C 148 mm to 216 mm ADF Length MFC 290C and MFC 297C 148 mm to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm Stacks up to 99 pages Sorts up to 99 pages Monochrome only MFC 290C and MFC 297C only 25 to 400 in increments of 1 Monochrome E Scans up to 1200x1200 dpi E Prints up to 1200x1200 dpi Colour E Scans up to 600x1200 dpi E Prints up to 600x1200 dpi 125 PhotoCapture Center Note The MFC 250C only supports USB Flash memory drives Available Media 1 Resolution File Extension Media Format Image Format Number of Files Folder Borderless Memory Stick Memory Stick Pro Memory Stick Duo with adapter Memory Stick Micro M2 with adapter SD SDHC miniSD with adapter microSD with adapter xD Picture Card 4 USB flash memory drive Up to 1200x2400 dpi 5 DPOF EXIF DCF Photo Print JPEG Scan to Media JPEG PDF Colour TIFF PDF Mono Up to 999 files The folder inside a memory card or USB Flash memory drive is also counted File must be in the 4th folder level of the memory card or USB Flash memory drive Letter A4 Photo 10x15 cm Photo 13x18 cm Memory cards Adapters and USB Flash memory drive are not included 2 Secur
147. ting jobs appear on the LCD Do one of the following E Press A or Y to scroll through the jobs and choose the job you want to cancel Press OK to choose a job and then press 1 to cancel it E Press 2 to exit without cancelling When you have finished press Stop Exit Sending a Fax Sending a fax manually Manual transmission lets you hear the dialling ringing and fax receiving tones while sending a fax Make sure you are in Fax mode 1c Load your document Pick up the handset of an external telephone and listen for a dial tone Dial the fax number you want to call When you hear the fax tone press Mono Start or Colour Start E f you load the document on the scanner glass press 1 to send the fax QO Replace the handset Out of Memory message If you get an Out of Memory message while scanning the first page of a fax press Stop Exit to cancel the fax If you get an Out of Memory message while scanning a subsequent page you will have the option to press Mono Start or Colour Start to send the pages scanned so far or to press Stop Exit to cancel the operation K Note If you do not want to delete your stored faxes to clear the memory you can change the setting to send the fax in real time See Real time transmission on page 30 31 Receiving a Fax Receive modes Choosing the Receive Mode By default your machine will automatically receive any faxes that
148. tions Center E Click Brother Support on the main menu The following screen will appear Macromedia Flash Player 8 lulti Function Center Top Menu Brother Support a Brother Home Page BD Brother Solutions Center a Supplies Information wD Brother CreativeCenter E To access our web site www brother com click Brother Home Page E For the latest news and product support information http solutions brother com click Brother Solutions Center E To visit our web site for original Brother supplies http Awww brother com original click Supplies Information E To access the Brother CreativeCenter http Awww brother com creativecenter for FREE photo projects and printable downloads click Brother CreativeCenter E To return to the main page click Back or if you have finished click Exit Chapter 1 MFC 290C Control panel overview The MFC 250C MFC 290C and MFC 297C have the same control panel keys 10 9 8 Power Save MFC 290C izel 11 553 Fax Redial Pause a a a Fax Scan Copy PALA Note Most of the illustrations in this User s Guide show the MFC 290C 1 Fax and telephone keys 3 Mode keys E Redial Pause ea oO Fax oe Redials the last number called It also inserts a pause when programming quick dial numbers E Scan Lets you access Fax mode E Tel R Lets you access Scan mode This key is used to have a telephone co
149. to prevent air from drying out and damaging the print head assembly Q CAUTION Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance and reliability when used with genuine Brother Branded ink cartridges Brother cannot guarantee this optimum performance and reliability if ink or ink cartridges of other specifications are used Brother does not therefore recommend the use of cartridges other than genuine Brother Branded cartridges or the refilling of empty cartridges with ink from other sources If damage is caused to the print head or other parts of this machine as a result of using other brands of ink or ink cartridges any repairs required as a result may not be covered by the warranty 100 Open the ink cartridge cover If one or more ink cartridges are empty for example Black the LCD shows Cannot Print and Replace XX Ink Press the lock release lever as shown to release the ink cartridge indicated on the LCD Remove the cartridge from the machine Open the new ink cartridge bag for the colour shown on the LCD and then take out the ink cartridge Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal then remove the cap 1 Sd Ss QO Each colour has its own correct position Insert the ink cartridge in the direction of the arrow on the label
150. u may choose to connect an external answering device However when you have an external TAD on the same telephone line as the machine the TAD answers all calls and the machine listens for fax calling CNG tones If it hears them the machine takes over the call and receives the fax If it does not hear CNG tones the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 to 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow the instructions in this guide for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings Ea Note If you do not receive all your faxes cut the Ring Delay setting on your external TAD 1 TAD When the TAD answers a call the LCD shows Telephone S Improper Setup DO NOT connect a TAD elsewhere on the same telephone line Chapter 7 Connections The external TAD must be connected as shown in the previous illustration D Set your external TAD to one or two rings The machine s Ring Delay setting does not apply Record the outgoing message on your external TAD Set the TAD to answer calls Q Set the Receive Mode to Ex
151. ustries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication EC Declaration of Conformity under the R amp TTE Directive EC Declaration of Conformity Manufacturer Brother Industries Ltd 15 1 Naeshiro cho Mizuho ku Nagoya 467 8561 Japan Plant Brother Industries Shen Zhen Ltd G02414 1 Bao Chang Li Bonded Transportation Industrial Park Bao Long Industrial Estate Longgang Shenzhen China Herewith declare that Products description Facsimile Machine Model Name gt MFC 250C MFC 290C MFC 297C are in conformity with provisions of the R amp TTE Directive 1999 5 EC and we declare compliance with the following standards Standards applied Harmonized Safety EN60950 1 2001 A11 2004 EMC EN55022 2006 Class B EN55024 1998 A1 2001 A2 2003 EN61000 3 2 2006 EN61000 3 3 1995 A1 2001 A2 2005 Year in which CE marking was first affixed 2008 Issued by gt Brother Industries Ltd Date 17th March 2008 Place Nagoya Ja
152. wall socket and take the telephone line cord out of the machine O Unplug the machine from the electrical socket QO Using both hands use the plastic tabs on both sides of the machine to lift the scanner cover until it locks securely into the open position Then unplug the interface cable from the machine if it is connected Troubleshooting and Routine Maintenance Lift the scanner cover 1 to release the Pack the printed materials in the original lock Gently push the scanner cover carton as shown below Do not pack the support down 2 and close the scanner used ink cartridges in the carton cover 3 Wrap the machine in the bag and put it in the original carton with the original packing material D Close the carton and tape it shut 109 On screen programming Your machine is designed to be easy to operate with LCD on screen programming using the menu keys User friendly programming helps you take full advantage of all the menu selections your machine has to offer Since your programming is done on the LCD we have created step by step on screen instructions to help you program your machine All you need to do is follow the instructions as they guide you through the menu selections and programming options Menu table You can program your machine by using the Menu table that begins on page 112 These pages list the menu selections and options Press Menu followed by the menu numbers

Brother MFC-297C User's Manual

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