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Brother DCP-J715W User's Manual

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Contents

1. Level1 Level2 Level3 Level4 Options Descriptions Network Wired LAN Ethernet Auto Chooses the Continued Continued 100B FD EARANN mode 100B HD 10B FD 10B HD MAC Address You can see your machine s Mac address from the control panel WLAN TCP IP BOOT Method Auto Chooses the Stati BOOT method D that best suits RARP your needs BOOTP DHCP IP Address 000 255 Enter the IP 000 255 address 000 255 000 255 Subnet Mask 000 255 Enter the Subnet 000 255 mask 000 255 000 255 Gateway 000 255 Enter the Gateway 990 233 address 000 255 000 255 Node Name BRWXXXXXXXXXXXX Enter the Node name WINS Config Auto Chooses the WINS Static 5 5 configuration mode WINS Server Primary Specifies the IP 000 000 000 000 Secondary 000 000 000 000 address of the primary or secondary server DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary server See Network User s Guide FY The factory settings are shown in Bold with an asterisk 57 Level1 Level2 Level3 Level4 Options Descriptions Network Continued WLAN Continued TCP IP Continued APIPA On Off Automatically allocates the IP address from the link local address range Setup Wizard You can manually configure your prin
2. Note e Windows users only Your web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls For the page to display correctly you must click on the bar click Allow Blocked Content then click Yes in the Security Warning dialog box Windows users only 1 For faster access you can copy all user documentation in PDF format to a local folder on your computer Point to your language then click Copy to local disk 1 Microsoft Internet Explorer 6 0 or greater How to find Scanning instructions There are several ways you can scan documents You can find the instructions as follows Software User s Guide E Scanning E ControlCenter E Network Scanning ScanSoft PaperPort 11SE with OCR How to Guides DCP J715W only E The complete ScanSoft PaperPort 11SE with OCR How to Guides can be viewed from the Help selection in the ScanSoft PaperPort 11SE application Presto PageManager User s Guide DCP J715W only OY Note Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh on page 3 for further instructions E The complete Presto PageManager User s Guide can be viewed from the Help selection in the Presto PageManager application How to find Network setup instructions Your machine can be connected to a wireless or wired network Wired network is not available for DCP
3. That have clasps or staples e That are pre printed on the inside Glue Double flap Occasionally you may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using How to load envelopes and postcards Before loading press the corners and sides of envelopes or postcards to make them as flat as possible IMPORTANT If envelopes or postcards are double feeding put one envelope or postcard in the paper tray at a time EJ IA Loading paper 2 Put envelopes or postcards in the paper tray with the address side down and the leading edge top of the envelopes in first With both hands gently press and slide the paper side guides 1 and paper length guide 2 to fit the size of the envelopes or postcards 11 Chapter 2 If you have problems printing on Loading photo paper envelopes with the flap on the short edge try the following suggestions Use the photo paper tray which has been assembled on the top of the output paper tray Open the envelope flap cover to print on Photo 10 x 15 cm and f Photo L 89 x 127 mm size paper When you Put the envelope into the paper tray with use the photo paper tray you do not have to the address side down and the flap take out the paper that is in the tray beneath it positioned as shown in the illustration Squeeze the blue photo paper tray release button 1 using your right
4. When one of the ink cartridge is empty the LCD will display Cannot Print or B amp W Print Only You should only replace the actual ink cartridge when this message Cannot Print or B amp W Print Only appears on the LCD The LCD will tell you which ink cartridge is low or needs replacing Be sure to follow the LCD prompts to replace the ink cartridges in the correct order Even though the machine tells you to replace an ink cartridge there will be a small amount of ink left in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly Routine maintenance IMPORTANT Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance and reliability when used with genuine Brother Original ink cartridges Brother cannot guarantee this optimum performance and reliability if ink or ink cartridges of other specifications are used Brother does not therefore recommend the use of cartridges other than genuine Brother Original cartridges or the refilling of used cartridges with ink from other sources If damage is caused to the print head or other parts of this machine as a result of using incompatible products with this machine any repairs required as a result may not be covered by the warranty Gp Open the ink cartridge cover If one or more ink cartridges have reached
5. D Press Aor Y to choose Black Color or All Press OK The machine cleans the print head When cleaning is finished the machine will go back to standby mode automatically Note If you clean the print head at least five times and the print has not improved try installing a new Brother Original Innobella ink cartridge for each problem colour Try cleaning the print head again up to five more times If the print has not improved call your Brother dealer Routine maintenance Checking the print quality If faded or streaked colours and text appear on your output some of the nozzles may be clogged You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern aD Press Menu Q Press A or Y to choose Ink Management Press OK Press A or Y to choose Test Print Press OK Press A or to choose Print Quality Press OK Press Colour Start The machine begins printing the Print Quality Check Sheet Check the quality of the four colour blocks on the sheet Do one of the following E f all lines are clear and visible press to choose Yes and go to step E f you can see missing short lines as shown below press to choose No OK Poor The LCD asks you if the print quality is OK for black and the three colours Press Yes or No The LCD asks you if you want to start cleaning Press Yes The machine starts cleaning the print head
6. Transparency 1 2 Colour Red Orange Yellow Blue Green Purple Black Apply Places a text into your document as a Watermark using a template See 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk g 62 Menu and features Option1 Option2 Option3 Option4 Descriptions Page Media Select image Position A Places a logo or text into See 1 from media b your document as a Watermark using an image from removable media D E F G H I Pattern Size Small Medium Large Angle 90 45 0 45 90 Transparency 2 1 o 1 2 Apply Scan Set page and Transparency 2 Places a logo or text into press Start 4 your document as a Watermark using a o scanned image 1 2 Apply 1 See Advanced User s Guide R The factory settings are shown in Bold with an asterisk 63 Photo Capture Level1 Level2 Level3 Options Descriptions Page View Photo s See the print You can preview your 28 settings in the photos on the LCD following table Print Index Layout Format 6 Images Line You can print a See Paper Type Paper Size 5 Images Line Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossy A4 Letter thumbnail page Print Photos Enhance Photos Auto Correct
7. 19 Chapter 2 Paper weight thickness and capacity Paper Type Weight Thickness No of sheets Cut Plain Paper 64 to 120 gsm 0 08 to 0 15 mm 100 1 eet liamet Paper 64 to 200 gsm 0 08 to 0 25 mm 20 Other Glossy Paper Up to 220 gsm Up to 0 25 mm 2023 Cards Photo Card Up to 220 gsm Up to 0 25 mm 2023 Index Card Up to 120 gsm Up to 0 15 mm 30 Postcard Up to 200 gsm Up to 0 25 mm 30 Envelopes 75 to 95 gsm Up to 0 52 mm 10 Transparencies 10 1 2 Up to 100 sheets of 80 gsm paper on page 12 20 BP71 260 gsm paper is especially designed for Brother inkjet machines For Photo 10 x 15 cm paper and Photo L 89 x 127 mm paper use the photo paper tray See Loading photo paper How to load documents You can make copies and scan from the ADF automatic document feeder and from the scanner glass Using the ADF DCP J715W only The ADF can hold up to 15 pages and feeds each sheet individually Use standard 80 gsm paper and always fan the pages before putting them in the ADF Document Sizes Supported Paper 80 gsm A4 Length 148 to 355 6 mm Width 148 to 215 9 mm Weight 64 to 90 gsm How to load documents IMPORTANT e DO NOT pull on the document while it is feeding e DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Instead use the scanner
8. BASIC USER S GUIDE DCP J515W DCP J 715W If you need to call Customer Service Please complete the following information for future reference Model Number DCP J515W DCP J715W Circle your model number Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration 2010 Brother Industries Ltd User s Guides and where do find it Which manual What s in it Where is it Safety and Legal Please read the Safety Instructions before you set up your machine Printed In the box Quick Setup Guide Read this Guide first Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using Printed In the box Basic User s Guide Learn the basic Copy Scan and PhotoCapture Center operations and how to replace consumables See troubleshooting tips Printed In the box Advanced User s Guide Learn more advanced operations Copy PDF file printing reports and performing routine Documentation maintenance CD ROM Software User s Guide Follow these instructions for Printing Scanning PDF file Network Scanning PhotoCapt
9. Press Clear to go back to the previous level After you have chosen all the photos do one of the following E Press OK and change the print settings See PhotoCapture Center print settings on page 28 E f you do not want to change any settings press Colour Start to print 28 PhotoCapture Center print settings You can change the print settings temporarily for the next print The machine returns to its default settings after 3 minutes Note You can save the print settings you use most often by setting them as the default See Setting your changes as a new default in chapter 4 in the Advanced User s Guide Pile Suing Print gt Press Start m 1 Seay Print Quality Photo gt Paper Type Paper Size Other Glossy 10x15cm 1 No of prints For View Photo s Search by Date Slide Show You can see the total number of photos that will be printed For Print All Photos Print Photos Enhance Photos Trimming You can see the number of copies of each photo that will be printed For DPOF printing This does not appear Printing photos from a memory card or USB Flash memory drive How to scan toa memory card or USB Flash memory drive You can scan monochrome and colour documents into a memory card or USB Flash memory drive Monochrome documents will be stored in PDF PDF or TIFF TIF file formats Colour documents may be stored in PDF PDF or JPEG JPG fil
10. solutions brother com If you are having difficulty with your machine Printing Difficulty Suggestions No printout Check the interface cable on both the machine and your computer See the Quick Setup Guide Make sure the machine is plugged in and not turned off Check to see if the LCD is showing an error message See Error and Maintenance messages on page 39 One or more ink cartridges have reached the end of their life See Replacing the ink cartridges on page 33 If the LCD says Cannot Print and Replace Ink see Replacing the ink cartridges on page 33 Check that the correct printer driver has been installed and chosen Make sure that the machine is online Click Start and then Printers and Faxes Choose Brother DCP XXXX where XXXX is your model name and make sure that Use Printer Offline is unchecked When you choose the Print Odd Pages and Print Even Pages settings you may see a print error message on your computer as the machine pauses during the printing process The error message will disappear after the machine re starts printing Poor print quality Use only Genuine Brother Consumables as ink from other manufactures can cause print quality problems Check the print quality See Checking the print quality on page 37 Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine s menu matches the type of paper you a
11. 37 D After cleaning is finished press Colour Start The machine starts printing the Print Quality Check Sheet again Return to step 11 Press Stop Exit If you repeat this procedure at least five times and the print quality is still poor replace the ink cartridge for the clogged colour After replacing the ink cartridge check the print quality If the problem still exists repeat the cleaning and test print procedures at least five times for the new ink cartridge If ink is still missing call your Brother dealer IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty When a print head After the print nozzle is clogged head nozzle is the printed cleaned the sample looks like horizontal lines this are gone 38 Checking the print alignment You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded Press Menu Press A or to choose Ink Management Press OK Press A or to choose Test Print Press OK Press A or Y to choose Alignment Press OK Press Mono Start or Colour Start The machine starts printing the Alignment Check Sheet Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0 E f the number 5 samples of both the 600 dpi and 1200 dpi test prints are the best m
12. Enhance Skin Enhance Scenery Remove Red Eye Monochrome Sepia Search by Date Print All Photos Slide Show Trimming See the print settings in the following table You can print an individual image You can adjust your photos with these settings You can search your photos in date order You can print all photos in your media card or USB Flash memory drive The machine starts a Slide Show of your photos You can trim your photo and print a part of the image 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk 64 Print Settings Menu and features Option1 Option2 Option3 Option4 Descriptions Page Print Quality Normal Choose the print quality See 1 Does not appear Photo for DPOF printing Paper Type Plain Paper Choose the paper type Inkjet Paper Brother BP71 Brother BP61 Other Glossy Paper Size 10x15cm When Letter or Choose the paper and Syeeum A4 is chosen print size au 8 x 10cm 9 x 13cm Letter 10 x 15cm 13 x 18cm 15 x 20cm Max Size Brightness E Adjusts the brightness Does not appear when x Enhance Photos F is chosen E Contrast _ Adjusts the contrast m oe ee Does not appear mm mm mm mm im when
13. Memory storage Sleep Mode LCD display 2 Printing reports Reports 3 Making copies Copy settings 4 Printing photos from a memory card or USB Flash memory drive PhotoCapture Center operations Print Images PhotoCapture Center print settings Scan to a memory card or USB Flash memory drive 5 Printing photos from a camera DCP J715W only Printing photos directly from a PictBridge camera Printing photos directly from a digital camera without PictBridge A Routine maintenance Cleaning and checking the machine Packing and shipping the machine B Glossary C Index en Using the documentation Thank you for buying a Brother machine Reading the documentation will help you make the most of your machine Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation Bold Bold typeface identifies specific buttons on the machine s control panel or on the computer screen Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier Text in the Courier New font New identifies messages on the LCD of the machine A WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT I
14. machine T Printing photos from a memory card or USB Flash memory drive PHOTO CAPTURE key indications w i n Pai a i 4 4 a PHOTO a CAPTURE Ga ag N gt amp a gt m E PHOTO CAPTURE light is on the memory card or USB Flash memory drive is correctly inserted PHOTO CAPTURE light is off the memory card or USB Flash memory drive is not correctly inserted PHOTO CAPTURE light is blinking the memory card or USB Flash memory drive is being read or written to IMPORTANT DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive slot or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive the PHOTO CAPTURE key is blinking You will lose your data or damage the card The machine can only read one device at a time Chapter 5 Print Images View Photos You can preview your photos on the LCD before you print them If your photos are large files there may be a delay before each photo is displayed on the LCD Make sure you have put the memory card or USB Flash memory drive in the correct slot Press PHOTO CAPTURE Press Aor Y to choose View Photo s Press OK Press lt or gt to choose your photo Press or repeatedly to enter the number of copies you want Repeat steps and until you have chosen all the photos Note
15. scan key For more information see Using the Scan key in the Software User s Guide Press the SCAN key 2 Choose the scan mode you want E Scan to File Scan to Media Scan to E mail Scan to OCR Scan to Image 1 DCP J715W only Macintosh users Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh on page 3 for further instructions For network users Choose the computer you want to send the data to 4 Press Start to begin scanning Scanning using a scanner driver For more information see Scanning a document using the TWAIN driver or Scanning a document using the WIA driver in the Software User s Guide Start a scanning application and click the Scan button Adjust the settings such as Resolution Brightness and Scan Type in the Scanner Setup dialog box amp Click Start or Scan to begin scanning Replacing the ink cartridges Your machine is equipped with an ink dot counter The ink dot counter automatically monitors the level of ink in each of the 4 cartridges When the machine detects an ink cartridge is running out of ink the machine will tell you with a message on the LCD E Note For example when one of the ink cartridge is nearly empty the LCD will display Ink low name of colour You should purchase a replacement cartridge in preparation for when the machine indicates the colour is completely empty
16. 39 Cannot Print eecesceserrerrrerrrrren 40 Cover is Open lcci neki ace cececdcecntatt exczanve 40 Data Remaining ceecsecseesseeeeeeees 40 Document Jam cccccceeceeeeeeeeeeeeeeeenes 40 AK LOW Seseswssstvsacesictveiestiawionedotsdinsaweiceats 41 No Ink Cartridge ceeeeseeeeeeereees 41 No Paper Fed seticcsteccitececclieteeeecuiceeetts 41 Out of Memory i 2csisecscnccsceceecencnccustacsenass 42 Paper Jami cscs reac athcciattawiasetleeueuecasihy 42 Unable to Clean ccecccccceeeeeeeeeeeees 42 Unable to Init ccce 42 Unable to Print ncccsscr 42 Unable to Scan scccvsiccscocecdcecteesewerereses 42 G Greyscale nnnnnsnoennessessnennnennnenneessesnnnnne 75 H Help LCD messages eececeececeecececeeeeeeeneees 52 Menu Table scxiccssicsscrcet cpucvectornteccaecsdens 53 Ink cartridges ink dot Counter assssssnnnnnnnnnneneesnnennene 33 PODIACING crch i ceredecuarnccnieetiacuced 33 Igo i gt Riis aaeeeens eres eee e irene ree eer Sanaa eter 79 J Jams dOCUMEN dcticcc ccisserannslaxtaccnesereatoseuuneres 43 OTe 0 ieee Ronn eety nena Seer etme eer eerie 44 L LCD Liquid Crystal Display 52 Brightness ssseseeseseenrrrrrrrrrreeresresrrnne 7 M Macintosh See Software User s Guide Maintenance routine replacing ink cartridges cccee 33 Mode entering PhotoCapture cegieutencrccsccetuciumesecadecseeiein Scan eect eet eee N N
17. A4 A5 Letter Legal and 10 x 15 cm When you load a different size of paper in the machine you will need to change the paper size setting at the same time Press Menu Press A or Y to choose General Setup Press OK Press A or Y to choose Paper Size Press lt 4 or gt to choose 44 A5 10x15cm Letter or Legal Press OK Press Stop Exit Acceptable paper and other print media The print quality can be affected by the type of paper you use in the machine To get the best print quality for the settings you have chosen always set the Paper Type to match the type of paper you load You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before buying large quantities For best results use Brother paper E When you print on inkjet paper coated paper transparencies and glossy paper be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the menu See Paper Type on page 24 E When you print on Brother photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose E When you use transparencies or photo paper remove each sheet at once to prevent smudging or paper jams E Avoid touching the printed surface of the paper immediately after printing the surface may not b
18. Descriptions Page Ink Management Test Print Print Quality Lets you check the print 37 Aliginent quality or alignment Cleaning Black Lets you clean the print 37 Color head All Ink Volume _ Lets you check the See 1 available ink volume General Setup Paper Type Plain Paper Sets the type of paperin 16 Inkjet Paper the paper tray Brother BP71 Brother BP61 Other Glossy Transparency Paper Size A4 Sets the size of the 16 a8 paper in the paper tray 10x15cm Letter Legal LCD Settings Backlight Light You can adjust the 7 is brightness of the LCD backlight Dark Dim Timer Off You can set how long See josece ReLED Ewen 20Secs to the Ready screen 30Secs 1 See Advanced User s Guide FY The factory settings are shown in Bold with an asterisk 53 Level1 Level2 Level3 Options Descriptions Page General Setup Sleep Mode 1Min You can choose how See 1 Continue eo ee 3Mins sleep mode 5Mins 10Mins 30Mins 60Mins 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk 2 Network menu DCP J515W Level1 Level2 Level3 Options Descriptions Network TCP IP BOOT Method Auto Chooses the BOOT method EEA that best suits your needs RARP BOOTP DHCP IP Address 000 255 Enter the IP address 000 255 000 255 000 255 Subnet Mask 000 255 Enter
19. FaceFilter Studio see the Quick Setup Guide Also before you start FaceFilter Studio for the first time you must make sure your Brother machine is turned on and connected to your computer This will allow you to access all the functions of FaceFilter Studio PhotoCapture Center D ifficulties Difficulty Suggestions Removable Disk does not work correctly 1 Have you installed the Windows 2000 update If not do the following 1 2 Install the Windows 2000 update using one of the following methods Unplug the USB cable E Install MFL Pro Suite from the Installation CD ROM See the Quick Setup Guide E Download the latest service pack from the Microsoft Web site 3 Wait about 1 minute after you restart the PC and then connect the USB cable 2 Take out the memory card or USB Flash memory drive and put it back in again 3 If you have tried Eject from within Windows take out the memory card or USB Flash memory drive before you continue 4 Ifan error message appears when you try to eject the memory card or USB Flash memory drive it means the card is being accessed Wait a while and then try again 5 Ifall of the above do not work turn off your PC and machine and then turn them on again You will have to unplug the power cord of the machine to turn it off Cannot access Removable Disk from Desktop icon Make sure that you have correctly inserted the memory card or USB Flash me
20. Flash memory drive is inserted Quality Color 150 You can choose the scan 29 resolution and file format for Color 300 your document Color 600 B W 200x100 B W 200 File Type If you chose Colour option in Quality setting PDF JPEG If you chose Mono option in Quality setting PDF TIFF File Name Auto Crop On Scan multiple documents See 2 placed on the scanner glass off to a memory card or USB Flash memory drive one at a time Set New Default You can save your scan settings Factory Reset You can restore all settings to the factory settings Scan to E mail You can scan a monochrome See1 or a colour document into your E mail application Scan to OCR DCP J715W only You can have your text document converted to an editable text file Scan to Image You can scan a colour picture into your graphics application See Software User s Guide See Advanced User s Guide Macintosh users Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh on page 3 for further instructions The factory settings are shown in Bold with an asterisk 67 Entering Text Press A Y or gt to select numbers or characters you want to choose and press OK repeatedly until the file name is complete Press A Y lt 4 o
21. Making copies 23 LONA 2 0 0N een E TY Per E ener eee eet are 23 StoP COPYING Peeper mere terns ener wer nee reer a E EE E etree terete 23 Copy Settings rz Gasca rs ire a e rE etal ER EEES 23 Paper Options soeren eie raae E ye EEEE e OE EE EREE EEEE 24 Printing photos from a memory card or USB Flash memory drive 25 PhotoCapture Center Operations cccceccceceeeeee cece eeeeeeeeeeeaeesaeaeaeaeeeeenaaeees 25 Using a memory card or USB Flash memory drive ccceceeeeeeeeeeeaeeeeees 25 Getting Started eee ne ere me me ee cer near Rear eE a e EE E ea 26 Print WORN SS cts ar cece ct ts ties dee becca EEEE ERE EEE EE 28 Viw PUNO tcc ace h esha tat catia a aaa aE te ele ee a eee eee 28 PhotoCapture Center print SettingS cccccce cece eee eeeeeeeeee ee ee eaeaeaeaeeeeeeeeeees 28 How to scan to a memory card or USB Flash memory drive 29 How to print from a computer 31 Printing a document Meester eeepc ee iy nese eerie rec ecw er otra nent ere ener earner 31 How to scan to a computer 32 Scanning a dOc MENt sserrep piee eaa eieiei E O EPEE 32 Scanning using the scan key cosickeseiccsateraie sera doxducaansoclencdutieences gd ceciadieenetinccddecdes 32 Scanning using a scanner driver cece eeeeeeeeeeee cece eee eeeeeeeeeee eee eeeeete te teteeteeeeeees 32 Routine maintenance 33 Replacing the ink Cartridges 22 2 cceeeeeeeeceeeeeeeeseneeeeneeeeeeseeeeeeaeeaeaneeeeeeeeeeees 33 Cleaning and
22. index finger and thumb and push the photo paper tray forward until it clicks into the photo printing position 2 Adjust the size and margin in your application Photo Paper Tray 12 Loading paper Press and slide the paper side 4 When you have finished printing photos guides 1 and paper length guide 2 to return the photo paper tray to the fit the paper size Normal printing position Squeeze the blue photo paper tray release button 1 using your right index finger and thumb and pull the photo paper tray back until it clicks 2 Put the photo paper into the photo paper tray and gently adjust the paper side guides to the paper Make sure the paper side guides touch the sides of the paper Check that the paper is flat in the tray Note e Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems Always make sure that the paper is not curled or wrinkled 13 Chapter 2 IMPORTANT If you do not return the photo paper tray to the Normal printing position after printing photos you will geta No Paper Fed error when you use standard paper Photo paper tray in the normal printing position Photo paper tray in the photo printing position 14 Removing small printouts from the machine When the machine ejects small paper onto the output paper tray cover you may not be able to reach it Make sure pr
23. m e oe m Enhance Photos is chosen AR FEE 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk 2 65 Option Option2 Option3 Option4 Descriptions Page Color Enhance On White Balance _ Adjusts the hue of the See 1 oa white areas Does not appear Off 1 when 0n Enhance Photos 1 is chosen 2 Sharpness po Enhances the detail of ee the image o 1 4 20 Color Density Adjusts the total amount qi of colour in the image o 1 22 Cropping On Crops the image around the margin to fit the paper off p i size or print size Turn this feature off if you want to print whole images or prevent unwanted cropping Borderless On Expands the printable area to fit the edges of off the paper Date Print On Prints the date on your Does not appear off photo when DPOF Print is chosen Set New Default You can save your print settings Factory Reset You can restore all the settings to factory settings 1 See Advanced User s Guide The factory settings are shown in Bold with an asterisk 66 Scan E Menu and features Level1 Option1 Option2 Option3 Descriptions Page Scan to File You can scan a monochrome See1 or a colour document into your computer Scan to Media When a memory card or USB
24. machine from your computer See PhotoCapture Center for Windows or Remote Setup amp PhotoCapture Center for Macintosh in the Software User s Guide Using a memory card or USB Flash memory drive Your Brother machine has media drives slots for use with the following popular digital camera media Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo SD SDHC and USB Flash memory drives The PhotoCapture Center feature lets you print digital photos from your digital camera at high resolution to get photo quality printing Printing photos from a memory card or USB Flash memory drive 25 Chapter 5 Getting started Firmly put a memory card or USB Flash memory drive into the correct slot 1 USB Flash memory drive DCP J715W only IMPORTANT The USB direct interface supports only a USB Flash Be memory drive a PictBridge compatible camera or a R digital camera that uses the USB mass storage standard Any other USB devices are not supported 2 Memory card slot Slot Compatible memory cards Upper slot Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo yu Memory Stick Micro Adapter required Lower slot SD SDHC aL Jig z mini SD Adapter required l E micro SD Adapter required IMPORTANT DO NOT insert a Memory Stick Duo into the lower SD slot this may cause damage to the
25. mm Cs mm 405 mm H 460 mm Weight Noise Temperature Humidity ADF automatic document feeder DCP J715W only Document Size 1 70 DCP J515W 6 9 kg DCP J715W 7 5 kg Operating 50 dB A or less 1 Operating 10 35 C Best Print Quality 20 33 C Operating 20 80 without condensation Best Print Quality 20 80 without condensation Up to 15 pages Paper 80 gsm A4 or Letter size ADF Width DCP J715W 148 mm to 215 9 mm ADF Length DCP J715W 148 mm to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm Noise depends on printing conditions Specifications Print media Paper Input Paper Tray E Paper type Plain paper inkjet paper coated paper glossy paper 1 transparencies 12 and envelopes E Paper size A4 Legal Executive Letter A5 A6 JIS B5 envelopes commercial No 10 DL C5 Monarch JE4 Photo 10 x 15 cm Photo 2L 13 x 18 cm Index card and Postcard Width 98 mm 215 9 mm Length 148 mm 355 6 mm For more details see Paper weight thickness and capacity on page 20 E Maximum paper tray capacity Approx 100 sheets of 80 gsm plain paper Photo Paper Tray E Paper type Plain paper inkjet paper coated paper and glossy paper E Paper size Photo 10 x 15 cm and Photo L 89 x 127 mm Width 89 mm 102 mm Length 127 mm 152 mm E Maximum paper tray capacity Approx 20 sheets Paper Outp
26. nctnas eoiandiecsapeasede 76 Programming your machine 52 82 R Resolution CORY A E eee eee 72 TH D E ea E E E EE 76 Scan cis e E e 75 S Scannable area ccccccecccescesseessseseeeeees 22 Scanner glass CSN Seese orr ree 36 USING atsscsccsciscscepecndiee ns ceeicdcieeidenteadenes 21 Scanning See Software User s Guide Serial Number how to find See inside front cover T Transparencies 16 17 18 19 20 71 Troubleshooting 2 2 2 2 eeeeeeeeeeeeeeeeeeeeeeeeees 46 GOCUMIGME ANN 22tcctdekcestsvescemaeatceneebeete 43 error messages ON LOD eeseeseees 39 if you are having difficulty COpPY N Sicsisischenncinxanctnsaciwaraemcteeaensunidbens 48 INGIWOR cuctaiienGediccdsnsstiuanieekdewaciebianbeues 50 PhotoCapture Center 0 0 00 49 PINUNO sisii eens ele amen sere eer 46 SCAG citi teettestesstemencvecrentacedensss 48 SONWANG caractaealsl ene tiai 49 paper jam scchctesstssatsnctamsdantechseunmeeccteatens 44 print alignment tz dccccescccsceecactheeatedeeeceues 38 print quality cee tle ctie ce eed tesa nee erreen 37 W Windows See Software User s Guide For Australia Only Warranty amp Repair For details about warranty on your Brother Product the details are listed on the following link www brother com au under Warranty For warranty service repair of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre f
27. position Move the print head if necessary to take out any paper remaining in this area Make sure that jammed paper is not left in the corners of the machine Check both ends of the print carriage R Note If the print head is at the right corner as shown in the illustration you cannot move it Re connect the power cord then hold down Stop Exit until the print head moves to the middle Unplug the machine from the power source and take out the paper IMPORTANT If ink gets on your skin or clothing immediately wash it off with soap or detergent Troubleshooting Lift the scanner cover to release the lock Gently push the scanner cover support down 2 and close the scanner cover 8 using both hands Push the paper tray firmly back into the machine While holding the paper tray in place pull out the paper support until it clicks and then unfold the paper support flap Make sure you pull out the paper support until it clicks IMPORTANT DO NOT use the paper support flap for Legal size paper D Re connect the power cord Troubleshooting If you think there is a problem with your machine check the chart below and follow the troubleshooting tips Most problems can be easily resolved by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http
28. prints are made easier with Innobella Ink and paper 79 Network LAN Note For details about the full Network specifications see the Network User s Guide LAN You can connect your machine to a network for Network Printing Network Scanning and access photos from PhotoCapture Center 1 Also included is Brother BRAdmin Light 2 Network Management software Wireless Network SSID 32 chr WEP 64 128 bit WPA PSK TKIP AES Security WPA2 PSK AES Setup Support Utility AOSS Yes WPS Yes 1 See the Computer Requirements chart on page 78 2 f you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com 80 A ADF automatic document feeder 21 Apple Macintosh See Software User s Guide C Cleaning paper pick up roller a se 36 pint Nead ie cce dart tease eetccudaen eiei 37 SCANNE sscucatev oe cce seta SE 36 Consumable itemS ccccceeeeeeeeeeeeees 79 Control panel OVErvieW sesser 4 ControlCenter See Software User s Guide Copy paper size occacicnchaseienaasianctenncrsincnicweccancnntins 24 paper type saasssssoosssssessesrrresnenrrrererr rrene 24 using scanner glass eessen 21 D Document orelo lla e M E 21 22 E Envelopes ccc ceceeee 10 11 12 19 20 Error messages on LOD 39 B amp W Print Only aseesseseseseseserrrrrrrerennn
29. support Brother Solutions Center on the Installation CD ROM E Double click the Brother Support icon The following screen will appear 200 Brother Support Brother Support ey Presto PageManager w Download the Presto PageManager installer Access to the internet is required vA On Line Registration m ne Broth for y e Registration Web Page E DCP J715W only To download and install Presto PageManager click Presto PageManager E Toregister your machine from the Brother Product Register Page http Awww brother com registration click On Line Registration E For the latest news and product support information http solutions brother com click Brother Solutions Center E To visit our website for original Brother Supplies http Awww brother com original click Supplies Information Chapter 1 Control panel overview The DCP J515W and DCP J715W have the same control panel keys 8 7 6 5 PHOTO CAPTURE SCAN SS curt Number of O00 Quality 4 Normal Enlarge Reduce 100 CP WIRELESS 1 1 LCD Liquid Crystal Display Displays messages on the screen to help you set up and use your machine Also you can adjust the angle of the LCD screen by lifting it 2 Number of Copies Use this key to make multiple copies 3 Menu keys E lt or gt Press to scroll backward or forward to a menu selection Also press to choose options Baorv Press to scroll
30. the Basic tab of the printer driver The printouts are wrinkled In the printer driver Advanced tab click Colour Settings and uncheck Bi Directional Printing Make sure you are using Brother Original Innobella ink Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver Advanced tab Also click the Colour Settings and make sure you uncheck Colour Enhancement Turn the borderless feature off Borderless printing is slower than normal printing See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide Colour Enhancement is not working correctly If the image data is not full colour in your application such as 256 colour Colour Enhancement will not work Use at least 24 bit colour data with the Colour Enhancement feature 47 Printing continued Difficulty Suggestions Photo paper does not feed correctly When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose Clean the paper pick up rollers See Cleaning the paper pick up roller
31. the Quick Setup Guide From your application choose the Print command Choose the name of your machine in the Print dialog box and click Properties Choose the settings you want in the Properties dialog box E Media Type Quality E Paper Size E Page Layout E Colour Settings E Scaling m Use Watermark E Print Date amp Time Click OK QO Click OK to begin printing 31 Scanning a document There are several ways to scan documents You can use the SCAN key on the machine or the scanner drivers on your computer 1 To use the machine as a scanner install a scanner driver If the machine is on a Network configure it with a TCP IP address E Install the scanner drivers on the Installation CD ROM See the Quick Setup Guide and Scanning in the Software User s Guide E Configure the machine with a TCP IP address if network scanning does not work See Configuring Network Scanning in the Software User s Guide Load your document See Loading documents on page 21 E Use the ADF to scan multiple pages of documents It feeds each sheet automatically DCP J715W only E Use the scanner glass to scan a page of a book or one sheet at a time Do one of the following E To scan using the SCAN key go to Scanning using the scan key E To scan using a scanner driver at your computer go to Scanning using a scanner driver 32 How to scan to a computer Scanning using the
32. the end of their life the LCD shows Cannot Print or B amp W Print Only 33 Press the lock release lever as shown to release the cartridge indicated on the LCD Remove the cartridge from the machine O f i A A A Ve WSN C N amp Open the new ink cartridge bag for the colour shown on the LCD and then take out the ink cartridge D Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal then remove the cap 1 Each colour has its own correct position Insert the ink cartridge in the direction of the arrow on the label Routine maintenance Gently push the ink cartridge in until it nies he then close the cartridge IMPORTANT cover e DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge e DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin If ink gets on your skin or clothing immediately wash it off with soap or detergent If you mix the colours by installing an ink cartridge in the wrong position clean the print head several times after correcting the cartridge installation e Once you open an ink cartridge install it in The machine will automatically reset the the machine and use it up within six ink dot counter months of installation U
33. the machine sco ie nide dasa ncb de cdvasunndeancwcamededsceduasnasedacsanedeeaudencnieass 51 Menu and features 52 On screen POOK ANNI reg cedendaceseed keieren edap ap neien aeiia ai 52 Men tableroa reep aeaee a EaR EEEE ESRR 53 Entering MONE saian EE aa EEEa SE EEE E es eee 68 Inserting special characters aj ccscs eg cee cctens ass argerciudeien Biareeinestiamnecienierliecseedd 68 Making corrections ce coitus bate datrencnaen tee descenniehide trcc nan aieddeuledadinecntedacesedduenecandears 68 D Specifications 69 General race sews sects aera eesti ate eee seas coetee N 69 Print MEGA es opde occur slow sdeedatapanbubsee shi saves Sendedtupcayscawadadeae unyeGeencsetausan bengevesevnens 71 CODY eneee E E E E E 72 PhotoCapt re Center M aca cescen vere natacudtdaecedervndeaeve aisea gE aN ear edeoeencodeddeeduacs 73 PictBridge DCP J715W only ssssssssssssssessssssseserererrttterrrrtrrrrnrnrnrnnnrnnnnsrsetererennne 74 SCM ON ceases vce etre detec E a N tered 75 Printer ccna ae e e aE EE 76 MLCT ACCS aee a a a bases deenaenars esacces T7 Comp terreq irementS scesa aaa p ERE ei ea 78 Consumable itemS 2 0 cecccceccceeeessceecceeeeceeeeeeueauuceueeeseseueueusuuueeuaeeeeeeeeuauaeeeeuanss 79 Network LANJ a E E E S 80 E Index 81 Table of Contents ADVANCED USER S GUIDE The Advanced User s Guide explains the following features and operations You can view the Advanced User s Guide on the Documentation CD ROM 1 General setup
34. you are copying on special paper set the machine for the type of paper you are using to get the best print quality D Load your document Enter the number of copies you want Press Aor Y to choose Paper Type GD Press 4 or gt to choose Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossyor Transparency Press OK O If you do not want to change additional settings press Mono Start or Colour Start Paper Size If you are copying on paper other than A4 size you will need to change the paper size setting You can copy only on A4 Legal Letter A5 or Photo 10 x 15 cm paper D Load your document Enter the number of copies you want Press A or Y to choose Paper Size D Press lt 4 or gt to choose A4 A5 10x15cm Letter or Legal Press OK If you do not want to change additional settings press Mono Start or Colour Start 24 PhotoCapture Center Operations GY Note USB Flash memory is not available for DCP J515W model Even if your machine is not connected to your computer you can print photos directly from digital camera media or a USB Flash memory drive See Print Images on page 28 You can scan documents and save them directly to a memory card or USB Flash memory drive See How to scan to amemory card or USB Flash memory drive on page 29 You can access a memory card or USB Flash memory drive that is inserted in the front of the
35. AN on page 80 and the Network User s Guide for detailed network specifications 77 Computer requirements SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS 1 Microsoft Internet Explorer 5 5 or greater 2 For WIA 1200 x 1200 resolution Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi Third party USB ports are not supported 4 PaperPort 11SE supports Microsoft SP4 or higher for Windows 2000 and SP2 or higher for XP DCP J715W only Removable disk is a function of PhotoCapture Center 3 5 Hard Disk Space to install Computer Platform amp ukat PC K Minimum Recommended Operating System Version H Interface RAM RAM For For Functions Speed Drivers Applications Windows Windows 2000 Printing USB Intel Pentium 64 MB 256 MB 110 MB 340 MB Operating Professional Scanning 10 100 or equivalent System Windows xP Home 4 Removable Base TX 128 MB 110 MB 340 MB isk Ethernet Windows xp Disk Teme Professional 4 DEEN Windows XP Professional Wireless 64 bit Intel64 or 256 MB 512 MB 110 MB 340 MB x64 Edition 2 802 11b 9 AMD64 supported CPU Windows Vista Intel Pentium 512 MB 1GB 600 MB 530 MB 4 or equivalent Windows 7 2 quv 1GB 1GB 650 MB 530 MB 64 bit Intel 64 32 bit 32 bit or AMD64 2GB 2
36. GB supported CPU 64 bit 64 bit Windows Server 2003 Printing 10 100 Intel Pentium IIl 256 MB 512 MB 50MB N A print only via network Base TX or equivalent Windows Server Ethernet 64 bit Intel 64 2003 x64 Edition DCPS or AMD64 print only via network Wireless supported CPU Windows Server 2003 802 110 9 Intel Pentium lll R2 print only via network or equivalent Windows Server 64 bit Intel 64 512 MB 1GB 2003 R2 x64 Edition or AMD64 print only via network supported CPU Windows Server Intel Pentium 4 or 2 GB 2008 print only via equivalent 64 bit network Intel 64 or AMD64 supported CPU Windows Server 2008 64 bit Intel 64 or R2 print only via network AMD64 supported CPU Macintosh Mac OS X Printing USB PowerPC G4 G5 512MB 1GB 80 MB 400 MB Operating 10 4 11 10 5 x Scanning 10 100 Intel Core System Removable Base TX Processor Disk Ethernet a Mac OS X 10 6 x popisiy Intel Core 1GB 2GB Wireless Processor 802 1 1b g Conditions For the latest driver updates visit http solutions brother com All trademarks brand and product names are the property of their respective companies 78 Specifications Consumable items Ink The machine uses individual Black Yellow Cyan and Magenta ink cartridges that are separate from the print head assembly Service Life of Ink The first time you install a set of ink cartr
37. J515W model You can find basic setup instructions in the Quick Setup Guide If your wireless access point or router supports Wi Fi Protected Setup or AOSS follow the steps in the Quick Setup Guide For more information about network setup please see the Network User s Guide on the Documentation CD ROM Accessing Brother Support Windows You can find all the contacts you will need such as Web support Brother Solutions Center on the Installation CD ROM E Click Brother Support on the Top Menu The following screen will appear Macromedia Flash Player 8 He Multi Function Center bother _ Top Menu Brother Support a Brother Home Page a Brother Solutions Center wD Supplies Information a Brother CreativeCenter E To access our website http www brother com click Brother Home Page E For the latest news and product support information http solutions brother com click Brother Solutions Center E To visit our website for original Brother Supplies http Awww brother com original click Supplies Information E To access the Brother CreativeCenter http www brother com creativecenter for FREE photo projects and printable downloads click Brother CreativeCenter E To return to the Top Menu click Back or if you have finished click Exit General information Accessing Brother Support Macintosh You can find all the contacts you will need such as Web
38. Legal size paper press and hold the universal guide release button 1 as you slide out the front of the paper tray ee Fan the stack of paper well to avoid paper jams and misfeeds IMPORTANT Always make sure that the paper is not curled Loading paper Gently put the paper into the paper tray print side down and top edge in first Check that the paper is flat in the tray IMPORTANT Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems Gently adjust the paper side guides 1 to fit the paper with both hands Make sure the paper side guides touch the sides of the paper Chapter 2 Close the output paper tray cover Slowly push the paper tray completely into the machine While holding the paper tray in place pull out the paper support until it clicks and then unfold the paper support flap IMPORTANT DO NOT use the paper support flap for Legal size paper Loading envelopes and postcards About envelopes E Use envelopes that weigh between 80 to 95 gsm E Some envelopes need margin settings to be set in the application Make sure you do a test print first before printing many envelopes IMPORTANT DO NOT use any of the following types of envelopes as they will cause paper feed problems That are of a baggy construction That are embossed have raised writing on them
39. MPORTANT indicates a potentially hazardous situation which may result in property damage only accidents or loss of product functionality General information Notes tell you how you should 2 respond to a situation that may arise or give tips about how the operation works with other features Electrical Hazard icons alert you to possible electrical shock Accessing the Advanced User s Guide Software User s Guide and Network User s Guide This Basic User s Guide does not contain all the information about the machine such as how to use the advanced features for Copy PhotoCapture Center Printer Scanner and Network When you are ready to learn detailed information about these operations read the Advanced User s Guide Software User s Guide and Network User s Guide that are on the Documentation CD ROM Viewing Documentation aD Turn on your computer Insert the Documentation CD ROM into your CD ROM drive E Note Windows users If the screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click index html Macintosh users Double click the CD ROM icon and then double click index html Chapter 1 Click your country Brother Documentation CD ROM brother Point to your language point to View Guide and then click the guide you want to read Brother Documentation CD ROM Select the language
40. See Advanced User s Guide The factory settings are shown in Bold with an asterisk 60 Menu and features Level1 Level2 Level3 Options Descriptions Page Density E Adjusts the density of See 1 g copies Ink Save Mode On You can save some ink off Stack Sort Stack You can choose to stack DCP J715W Sort or sort multiple copies only Page Layout Off 1 in 1 You can make N in 1 or 2 in 1 P Poster copies 2 in 1 L 4 in 1 P 4 in 1 L Poster 3 x 3 Book Copy On Corrects dark borders On Pr view Skew and skew when copying Adjustment from the scanner glass Shadow Revise off Watermark Copy Watermark Copy On off If you choose On see the watermark copy settings in the following table Current Setting Exit You can place a logo or text into your document as a Watermark Set New Default You can save your copy settings Factory Reset You can restore all settings to the factory settings 1 See Advanced User s Guide xy The factory settings are shown in Bold with an asterisk 61 Watermark Copy Settings Option1 Option2 Option3 Option4 Descriptions Page Template Text CONFIDENTIAL DRAFT COPY Position A Size Angle
41. See Cleaning the scanner glass on page 36 Fit to Page does not work correctly Make sure the document is not skewed on the scanner glass Reposition the document and try again Scanning Difficulties Difficulty Suggestions TWAIN WIA errors appear when starting to scan Make sure the Brother TWAIN WIA driver is chosen as the primary source In PaperPort 11SE with OCR click File Scan or Get Photo and click Select to choose the Brother TWAIN WIA driver DCP J715W only Poor scanning results when using the ADF DCP J715W only Try using the scanner glass See Using the scanner glass on page 21 OCR does not work DCP J715W only Try increasing the scanner resolution Macintosh users Presto PageManager must be downloaded and installed before use See Accessing Brother Support Macintosh on page 3 for further instructions 48 Software Difficulties Troubleshooting Difficulty Suggestions Cannot install software or print Windows users only Run the Repair MFL Pro Suite program on the Installation CD ROM This program will repair and reinstall the software Device Busy Make sure the machine is not showing an error message on the LCD Cannot print images from FaceFilter Studio To use FaceFilter Studio you must install the FaceFilter Studio application from the Installation CD ROM supplied with your machine To install
42. atches press Yes to finish Alignment Check and go to step E f another test print number is a better match for either 600 dpi or 1200 dpi press No to choose it For 600 dpi press lt 4 or gt to choose the number of the test print that most closely matches the number 0 sample 1 8 Press OK For 1200 dpi press or gt to choose the number of the test print that most closely matches the number 0 sample 1 8 Press OK Press Stop Exit Troubleshooting Error and Maintenance messages As with any sophisticated office product errors may occur and consumable items may need to be replaced If this happens your machine identifies the error and shows an error message The most common error and maintenance messages are shown below You can correct most errors and routine maintenance by yourself If you need more help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Error Message Cause Action B W Print Only Replace Ink One or more of the colour ink cartridges have reached the end of their life You can use the machine in black amp white mode for approximately four weeks depending on the number of pages you print While this message appears on the LCD each operation works in the following way E Printing If you click Greyscale in the Advanced tab of the printer driver you can use the machin
43. checking the M CHiING c cceeeeeeeeeeeeeeeeeeeeeeeeeeeeteee ee teeeeeeeenees 36 Cleaning the scanner glass cccccccccecececeeceeeeeeeeeeeee ee ee eeeeeeasaaaaeaaaeeeaeaeeees 36 Cleaning the paper pick up rollers c cc ccccececccececececeeeececeeeeeeeeeeeeeeeeeeeeeneees 36 Cleaning the print head cdcdiccesnciieitsiewse cnncncaeadsncuban ce nee cennetecnentnecatinnesencecennenuayones 37 Checking the print quality asec tees Greer rede Geeed otecbtes eetcentels shia peenesieeeendaniecnsd 37 Checking the print AliQnMent ccccccecececeeeeeeeee cece tenet ee eee eee eeeteteteneeeneeeees 38 Troubleshooting 39 Error and Maintenance Me SSaQeS 2 c ceceeececceceeeeeeeeeeeeeceeseeeeeeaeeeeeeeeeeeees 39 Eror CII AMON asese E AREE E A ETEEN EEEE SESE 43 Document jam DCP J715W only ssssssssssssssessssssesesssersrrrtererrrrrrrrrrrrrnrnnnn 43 Printer jam or paper jam gece sceceie cated Mere sdendeaceiencceedecae eG aaedeePack ee eedonees 44 TROUDIGSOOING aeree serere rae aree err ESEE EEEE 46 If you are having difficulty with your machine esesssssesesesssesssrrrrrrrrrrrrerrrnne 46 Machine Informatio Nis scaacas coaches cet seca gca cect canted ciate cece rtesbeedureue iw capedeaaeasenacedenceeuea 51 Checking the Serial MUMDED cccccceeeeeecee cece ceeeeeeeeeeeeeeee ee eeetete te teneneeeeees 51 ai 78h 18 aL e416 g ko ae ee eee eee ee Ronee eae eo ee oer ere eae 51 How to reset
44. curl may cause jams to occur e Extremely shiny or highly textured paper e Paper that cannot be arranged uniformly when stacked e Paper made with a short grain 18 Choosing the right print media Loading paper Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture Cut Sheet A4 210 x 297 mm 8 3 x 11 7 in Yes Yes Yes Letter 215 9 x 279 4 mm 8 1 2 x 11 in Yes Yes Yes Legal 215 9 x 355 6 mm 8 1 2 x 14 in Yes Yes Executive 184 x 267 mm 7 1 4 x 10 1 2 in Yes JIS B5 182 x 257 mm 7 2 x 10 1 in Yes A5 148 x 210 mm 5 8 x 8 3 in Yes Yes A6 105 x 148 mm 4 1 x 5 8 in Yes Cards Photo 10 x 15 cm 4 x 6 in Yes Yes Yes Photo L 89 x 127 mm 3 1 2 x 5 in Yes Photo 2L 13 x 18 cm 5 x 7 in Yes Yes Index Card 127 x 203 mm 5 x 8 in Yes Postcard 1 100 x 148 mm 3 9 x 5 8 in Yes Postcard 2 148 x 200 mm 5 8 x 7 9 in Yes Double Envelopes C5 162 x 229 mm 6 4 x 9 in Yes Envelope DL 110 x 220 mm 4 3 x 8 7 in Yes Envelope COM 10 105 x 241 mm 4 1 8 x 9 1 2 in Yes Monarch 98 x 191 mm 3 7 8 x 7 1 2 in Yes JE4 105 x 235 mm 4 1 x 9 3 in Yes Envelope Transparencies A4 210 x 297 mm 8 3 x 11 7 in Yes Yes Letter 215 9 x 279 4 mm 8 1 2 x 11 in Yes Yes Legal 215 9 x 355 6 mm 8 1 2 x 14 in Yes Yes A5 148 x 210 mm 5 8 x 8 3 in Yes Yes
45. e go to step E Press Mono Start or Colour Start to start scanning without changing additional settings Press A or Y to choose File Type Press lt 4 or gt to choose JPEG PDF or TIFF Press OK E Note e Ifyou chose a Color resolution in step you cannot choose TIFF e If you chose a B W resolution in step you cannot choose JPEG Do one of the following E To change the file name go to step E Press Mono Start or Colour Start to start scanning without changing additional settings 29 Chapter 5 D The file name is set automatically however you can set a name of your choice using the A Y lt 4 or gt keys Press A or to choose File Name Press OK Enter the new name See Entering Text on page 68 You can only change the first 6 characters Press A Y or to select CIK and press OK D Press Mono Start or Colour Start E Note 30 You can place multiple documents on the scanner glass and scan them as separate files See Auto Crop in chapter 4 in the Advanced User s Guide How to print from a computer Printing a document The machine can receive data from your computer and print it To print from a computer install the printer driver See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide for the details about the print settings amp Install the Brother printer driver on the Installation CD ROM See
46. e as a monochrome printer E Copying If the paper type is set to Plain Paper or Inkjet Paper you can make copies in monochrome If the paper type is set to Other Glossy Brother BP71 or Brother BP61 the machine will stop all print operations If you unplug the machine or take out the ink cartridge you cannot use the machine until you change to a new ink cartridge Replace the ink cartridges See Replacing the ink cartridges on page 33 39 Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the machine did not detect it Take out the new ink cartridge and re install it slowly If you are using non Brother Original ink the machine may not detect the ink cartridge Replace the cartridge with a Brother Original ink cartridge If the error message remains contact your Brother dealer An ink cartridge is not installed correctly Take out the new ink cartridge and re install it slowly until it clicks See Replacing the ink cartridges on page 33 Cannot Print Replace Ink One or more of the ink cartridges have reached the end of their life The machine will stop all print operations Replace the ink cartridges See Replacing the ink cartridges on page 33 Cover is Open The scanner cover is not completely closed Lift the scanner cover and then close it again The ink cartridge cover is not completely c
47. e completely dry and may stain your fingers Loading paper Recommended print media To get the best print quality we suggest using Brother paper See the table below If Brother paper is not available in your country we recommend testing various papers before purchasing large quantities We recommend using 3M Transparency Film when you print on transparencies Brother paper Paper Type Item A4 Plain BP60PA A4 Glossy Photo BP71GA4 A4 Inkjet Matte BP60MA 10 x 15 cm Glossy BP71GP 17 Chapter 2 Handling and using print Paper capacity of the output paper media tray cover Up to 50 sheets of 80 gsm A4 paper E Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat E Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging E Avoid touching the shiny coated side of photo paper Load photo paper with the shiny side facing down Avoid touching either side of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing IMPORTANT DO NOT use the following kinds of paper e Damaged curled wrinkled or irregularly shaped paper 1 2mmorgreater
48. e formats The factory setting is Color 150 and the default file format is PDF The machine automatically creates file names based on the current date For details see the Quick Setup Guide For example the fifth image scanned on July 1 2010 would be named 01071005 PDF You can change the colour and quality Quality Selectable File Format Color 150 JPEG PDF Color 300 JPEG PDF Color 600 JPEG PDF B W 200x100 TIFF PDF B W 200 TIFF PDF Make sure you have put the memory card or USB Flash memory drive in the correct slot IMPORTANT DO NOT take out the memory card or USB Flash memory drive while PHOTO CAPTURE is blinking to avoid damaging the card USB Flash memory drive or data stored on it Load your document When you want to scan to a memory card or USB Flash memory drive press SCAN QD Press A or Y to choose Scan to Media SEAN Select amp Press ok Scan a document directly to a media a Scan to File Scan to Media card or USB flash Scan to E mail NOY Scan to OCR Press OK Do one of the following E To change the quality press A or to choose Quality Go to step E Press Mono Start or Colour Start to start scanning without changing additional settings Press lt or gt to choose Color 150 Color 300 Color 600 B W 200x100 or B W 200 Press OK Do one of the following E To change the file typ
49. er Tray is in the Photo printing position Make sure that the Photo Paper Tray is in the Normal printing position See step and the Important note in Loading photo paper on page 12 The machine is out of paper or paper is not correctly loaded in the paper tray Do one of the following E Refill the paper in the paper tray and then press Mono Start or Colour Start E Remove the paper and load it again and then press Mono Start or Colour Start See Loading paper and other print media on page 8 The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 44 The Jam Clear Cover is not closed correctly Check the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam on page 44 41 Error Message Cause Action Out of Memory The machine s memory is full Copy operation in progress Press Stop Exit and wait until the other operations in progress finish and then try again The memory card or USB Flash memory drive you are using does not have enough free space to scan the documents Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again Paper Jam Paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 44 Make sure the paper length guide is adjusted t
50. etwork Printing See Network User s Guide Scanning See Software User s Guide Number of Copies key sser 81 O ON OFF KEY 0 0 ccc cecceeseseesseeeceeeeeeseaeeaneeeseeeeees 4 Out of Memory message 000eseeeees 42 P Paper speisen a aein neee 17 71 GODOGIY sereoo a 20 leretollaie MEE E 8 10 12 loading envelopes and postcards 10 loading photo paper 12 printable area gesecsccscsscscasdendedintedecarsseeis 15 SIZO eoe E E ss 16 19 size of document sicicceaccseseccdepedeaciexcentens 21 TVG E E E eadenennteactes 16 19 PaperPort 11SE with OCR See Software User s Guide See also Help in the PaperPort 11SE application Photo Paper Tray weccteccsecateserddesacinenceaesedes 12 PhotoCapture Center from PC See Software User s Guide Memory Stick PRO hessen 25 Memory Stick cocsccccretcnetvsanancsaviaenataaaons 25 Preview photos esssssssessssererrrresessseen 28 Print settings Qual lt a isorrso tetrar neraet 28 SD e a r 25 SDHC ceme re E 25 specifications seiiivsicieasacienadostessceasecgoeees 73 Presto PageManager See Software User s Guide See also Help in the Presto PageManager application Print ORG aaee orerar ne e e EERE EERE 15 diffic ltieS sciistici 46 improving quality cceeeeeeeeeeeeees 37 on small paper sesvacvicseesecsenicie secssevievesees 14 paper jams sisnivdedtersdteeireienieened 44 PESOMINOM coena EE 76 specifications 5 a5 cetiet aee i
51. ext or images are skewed Make sure the paper is loaded correctly in the paper tray and the paper side guides are adjusted correctly See Loading paper and other print media on page 8 Make sure the Jam Clear Cover is closed correctly Smudged stain at the top centre of the printed page Make sure the paper is not too thick or curled See Acceptable paper and other print media on page 17 Smudged stain at the right or left corner of the printed page Make sure the paper is not curled when you print on the back side of the paper with the Print Odd Pages and Print Even Pages settings Printing appears dirty or ink seems to run Make sure you are using the recommended types of paper See Acceptable paper and other print media on page 17 Don t handle the paper until the ink is dry If you are using photo paper make sure that you have set the correct paper type If you are printing a photo from your PC set the Media Type in the Basic tab of the printer driver Make sure you are using Brother Original Innobella ink Stains appear on the reverse side or at the bottom of the page Make sure the printer platen is not dirty with ink See Cleaning the machine s printer platen in appendix A in the Advanced User s Guide Make sure you are using the paper support flap See Loading paper and other print media on page 8 The machine prints dense lines on the page Check Reverse Order in
52. glass Loading documents Make sure documents written with ink are completely dry Unfold the ADF Document Output Support Flap 1 Fan the pages well Adjust the paper guides 2 to fit the width of your document Make sure you place your documents face down top edge first in the ADF underneath the guides until you feel them touch the feed roller and the LCD shows ADF Ready IMPORTANT DO NOT leave thick documents on the scanner glass If you do this the ADF may jam Using the scanner glass You can use the scanner glass to copy or scan pages of a book or one page at a time Document Sizes Supported Length Up to 297 mm Width Up to 215 9 mm Weight Up to 2 kg Chapter 3 How to load documents Scannable area y E4 Note The scannable area depends on the settings To use the scanner glass the ADF must in the application you are using The figures be empty DCP J715W only below show unscannable areas D Lift the document cover 3 4 Using the document guidelines on the 14 left and top place the document face down in the upper left corner of the scanner glass 4 I B5yisl LTRI A4l t2 Usage Document Top 1 Left 3 d Bottom 2 Right 4 Copy A4 3 mm 3 mm Letter 3 mm 3 mm Scan A4 3 mm 3 mm Letter 3 mm 3 mm amp Close the document cover IMPORTANT If you are scanning a bo
53. hours you can find assistance from our Auto Attendant Self Help and our Website www brother co nz under Online Help orother Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries
54. idges the machine will use Cartridge an amount of ink to fill the ink delivery tubes for high quality printouts This process will only happen once After this process is complete the cartridges provided with your machine will have a lower yield than standard cartridges 65 With all following ink cartridges you can print the specified number of pages Replacement DCP J515W Consumables lt Low Yield Black gt LC39BK lt Low Yield Cyan gt LC39C lt Low Yield Magenta gt LC39M lt Low Yield Yellow gt LC39Y Black Approximately 300 pages 1 Cyan Magenta Yellow Approximately 260 pages 1 DCP J715W lt Standard Black gt LC67BK lt Standard Cyan gt LC67C lt Standard Magenta gt LC67M lt Standard Yellow gt LC67Y Black Approximately 450 pages 1 Cyan Magenta Yellow Approximately 325 pages Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at www brother com pageyield What is Innobella Innobella is a range of genuine consumables offered by Brother A The name Innobella derives from the words Innovation and innobella Bella meaning Beautiful in Italian and is a representation of the ay innovative technology providing you with beautiful and long lasting print results When you print photo images Brother recommends Innobella glossy photo paper BP71 series for high quality Brilliant
55. inting has finished and then pull the tray completely out of the machine Printable area Loading paper The printable area depends on the settings in the application you are using The figures below show the unprintable areas on cut sheet paper and envelopes The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide Cut Sheet Paper Envelopes 3 4 3 4 14 il O 2 2 Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 12 mm 24 mm 3 mm 3 mm Note The Borderless feature is not available for envelopes 15 Chapter 2 Paper settings Paper Type To get the best print quality set the machine for the type of paper you are using D Press Menu Press A or Y to choose General Setup Press OK Press A or Y to choose Paper Type 4 Press 4 or gt to choose Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossy or Transparency Press OK Press Stop Exit EA Note The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams 16 Paper Size You can use five sizes of paper for printing copies
56. k You can reset the print server back to its default factory settings such as the IP address information All Settings You can reset all the machine settings back to the settings that were set at the factory Brother strongly recommends you use this operation when you dispose of the machine E Note Unplug the interface cable before you choose NetworkorAll Settings DCP J715W only Troubleshooting How to reset the machine Press Menu Press A or Y to choose Initial Setup Press OK Press A or to choose Reset Press OK Press A or Y to choose the type of reset you want to use Press OK Press to confirm Press to reboot the machine 51 Menu and features On screen programming Your machine is designed to be easy to operate with LCD on screen programming using the menu keys User friendly programming helps you take full advantage of all the menu selections your machine has to offer Since your programming is done on the LCD we have created step by step on screen instructions to help you program your machine All you need to do is follow the instructions as they guide you through the menu selections and programming options 52 Menu table Menu and features The menu table will help you understand the menu selections and options that are found in the machine s programs The factory settings are shown in Bold with an asterisk Level1 Level2 Level3 Options
57. losed Firmly close the ink cartridge cover until it clicks Data Remaining Print data is left in the machine s memory Press Stop Exit The machine will cancel the job and clear it from the memory Try to print again Document Jam DCP J715W only The document was not inserted or fed correctly or the document scanned from the ADF was too long See Using the ADF DCP J715W only on page 21 See Document jam DCP J715W only on page 43 High Temperature The print head is too warm Allow the machine to cool down Hub is Unusable A Hub or USB Flash memory drive with Hub has been connected to the USB direct interface A Hub or USB Flash memory drive with Hub are not supported Unplug the device from the USB direct interface Image Too Long The proportions of your photo are irregular so effects could not be added Choose a regularly proportioned image Image Too Small The size of your photo is too small to trim Choose a larger image Ink Absorber Full Internal servicing required This problem may be caused by the use of cartridges other than genuine Brother Original cartridges or the refilling of empty cartridges with ink from other sources If damage is caused to the print head or other parts of this machine as a result of using other brands of ink or ink cartridges any repairs required as a result may not be covered by the warranty Call Br
58. mory drive Part of my photo is missing when printed Make sure that Borderless Printing and Cropping are turned off See Borderless printing in chapter 4 and Cropping in chapter 4 in the Advanced User s Guide 49 Network Difficulties Difficulty Suggestions Cannot print over the Network Make sure that your machine is powered on and is online and in Ready mode Print a Network Configuration list see Printing Reports in chapter 2 in the Advanced User s Guide and check the current Network settings printed in this list DCP J715W only Reconnect the LAN cable to the hub to verify that the cabling and network connections are good If possible try connecting the machine to a different port on your hub using a different cable If the connections are good the machine shows LAN Active for 2 seconds If you are having Network problems see the Network User s Guide for more information The network scanning feature does not work Windows users It is necessary to configure third party Security Firewall Software to allow Network scanning To add port 54925 for Network scanning enter the information below In Name Enter any description for example Brother NetScan In Port number Enter 54925 In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer Macintosh users Re
59. o the correct paper size Unable to Unable to Unable to Unable to Clean XX Init XX Print XX Scan XX The machine has a mechanical problem OR A foreign object such as a paper clip or ripped paper is in the machine Open the scanner cover and remove any foreign objects and paper scraps inside the machine If the error message continues disconnect the machine from the power for several minutes then reconnect it Unusable Device Disconnect device from front connector amp turn achine off amp then on A broken device has been connected to the USB direct interface Unplug the device from the USB direct interface then press On Off to turn the machine off and then on again Unusable Device Please Disconnect USB Device A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface For more information visit us at http solutions brother com Unplug the device from the USB direct interface Wrong Paper Size Paper is not the correct size Check that the Paper Size setting matches the size of paper in the tray Load the correct size of paper and then press Mono Start or Colour Start See Paper Size on page 16 42 Error animation Error animations display step by step instructions when paper gets jammed You can read the steps at your own pace by pressing gt to see the next step and l
60. ok or thick document DO NOT slam the cover down or press on it How to copy The following steps show the basic copy operation For details about each option see the Advanced User s Guide Do one of the following to load your document E Place the document face down in the ADF DCP J715W only See Using the ADF DCP J715W only on page 21 E Load your document face down on the scanner glass See Using the scanner glass on page 21 B Press or repeatedly until the number of copies you want appears up to 99 COPY Copy gt Press Start DEOL ERE Quality Normal Enlarge Reduce 100 Ratio 1 No of Copies amp Press Mono Start or Colour Start Note If you want to sort copies use the ADF DCP J715W only Stop copying To stop copying press Stop Exit Making copies Copy settings You can change the following copy settings Press A or Y to scroll through the copy settings When the setting you want is highlighted press OK Basic User s Guide For details about changing the following copy settings see page 24 E Paper Type E Paper Size Advanced User s Guide For details about changing the following copy settings see chapter 3 E Quality E Enlarge Reduce Density Ink Save Mode Stack Sort DCP J715W only Page Layout Book Copy Watermark Copy Set New Default E Factory Reset 23 Chapter 4 Paper options Paper Type If
61. or location of the nearest Authorised Warranty Centre AWC Support For technical support for your Brother Product other than what you can resolve through the User s Guide please visit our website or our solutions website for FAQs Troubleshooting Drivers amp Software or contact the Product Support Centre for any technical or customer care support enquiry Product Support Centre Australia Brother International Aust Pty Ltd Phone 02 8875 6000 Fax 02 9870 7223 Email productsupport brother com au Web Site www brother com au Solutions Site http solutions brother com Our Technical Support Consultants are available 5 days a week by phone during the hours of 8 30am to 5pm Monday to Friday For New Zealand Only To contact Brother International NZ Limited for support with a Brother product please use the following methods Phone Premium End User 0900 552 152 Assistance Auto Attendant Self Help 0800 652 152 Brother Recycle Assistance 0800 632 467 Fax Assistance 0800 837 822 Email Assistance Please visit www brother co nz and submit a helpdesk enquiry from Online Help Web Assistance Please visit www brother co nz under Online Help for Frequently Asked Questions Driver downloads Warranty information and Service Centres Our Technical Support Consultants are available 7 days a week by phone during the hours of 8 30am to 5pm Monday to Friday and Yam to 5pm Saturday and Sunday Outside of these
62. other Customer Service your Brother dealer 40 Troubleshooting Error Message Cause Action Ink Absorber NearFull The ink absorber box or flushing box is near full Call Brother Customer Service your Brother dealer Ink low One or more of the ink cartridges Order a new ink cartridge are near the end of their life Low Temperature The print head is too cold Allow the machine to warm up Media Error The memory card is either Put the card firmly into the slot again to corrupted incorrectly formatted or there is a problem with the memory card make sure it is in the correct position If the error remains check the media drive slot of the machine by putting in another memory card that you know is working Media is Full The memory card or USB Flash memory drive you are using already contains 999 files Your machine can only save to your memory card or USB Flash memory drive if it contains less than 999 files Try deleting unused files to free some space and try again No File The memory card or USB Flash memory drive in the media drive does not contain a JPG file Put the correct memory card or USB Flash memory drive into the slot again No Ink Cartridge An ink cartridge is not installed correctly Take out the ink cartridge and put it in again seating it properly See Replacing the ink cartridges on page 33 No Paper Fed The Photo Pap
63. r gt to select _o J and press OK Sein co evel fz Complete gt OK File Name 010110 i 2 3 6 Ea i Oo P VIZ Inserting special characters To enter special characters press A V lt or gt to select CA0 and press OK Making corrections If you entered an incorrect letter and want to change it press A V lt or gt to select or gt Press OK several times to move the cursor under the incorrect character Then press A Y 4 or gt to select xT and press OK Re enter the correct letter Specifications Piezo with 94 x 1 nozzle Piezo with 94 x 3 nozzles 17 W 3 5 W 2W 0 5 W 17 W3 6 W 3 5 W 0 5 W General Printer Type Inkjet Print Method Mono Colour Memory Capacity 40 MB LCD Liquid Crystal Display Wide 3 3 in 82 79 mm TFT Colour LCD Power Source AC 220 to 240V 50 60Hz Power Consumption 1 DCP J515W Copying Mode Approx Standby Mode Approx Sleep Mode Approx Off Approx DCP J715W Copying Mode Approx Standby Mode Approx Sleep Mode Approx Off Approx 1 When all the modes are connected to USB 2 When resolution standard draft ISO IEC247 12 printed pattern 3 When using ADF resolution standard draft ISO IEC24712 printed pattern 69 Dimensions DCP J515W 368 mm DCP J715W a 360 mm 390 mm 450 mm J e 6 180
64. re using See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide and Paper Type on page 16 Make sure that your ink cartridges are fresh The following may cause ink to clog The expiration date written on the cartridge package has passed Brother Original cartridges stay usable for up to two years if kept in their original packaging E The ink cartridge was in your machine over for six months E The ink cartridge may not have been stored correctly before use Try using the recommended types of paper See Acceptable paper and other print media on page 17 The recommended environment for your machine is between 20 C to 33 C 46 Printing continued Troubleshooting Difficulty Suggestions White horizontal lines appear in text or graphics Clean the print head See Cleaning the print head on page 37 Make sure you are using Brother Original Innobella ink Try using the correct types of paper See Acceptable paper and other print media on page 17 If you want to print on Photo 10 x 15 cm or Photo L 89 x 127 mm paper make sure you use the photo paper tray See Loading photo paper on page 12 The machine prints blank pages Clean the print head See Cleaning the print head on page 37 Characters and lines are stacked Check the printing alignment See Checking the print alignment on page 38 Printed t
65. s on page 36 Machine feeds multiple pages Make sure the paper is loaded correctly in the paper tray See Loading paper and other print media on page 8 Check that more than two types of paper are not loaded in the paper tray at any one time There is a paper jam Make sure the paper length guide is set to the correct paper size Do not extend the paper tray when you load A5 or smaller size paper See Printer jam or paper jam on page 44 Printed pages are not stacked neatly Make sure you are using the paper support flap See Loading paper and other print media on page 8 Machine does not print from Adobe Illustrator Try to reduce the print resolution See Printing for Windows or Printing and Faxing for Macintosh in the Software User s Guide Copying Difficulties Difficulty Suggestions Vertical black lines or streaks appear on copies Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the scanner Clean scanner glass and white plastic above it See Cleaning the scanner glass on page 36 Poor copy results when using the ADF DCP J715W only Try using the scanner glass See Using the scanner glass on page 21 Vertical black lines or streaks appear in copies DCP J715W only Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the glass strip Clean the glass strip
66. s on page 39 Orange Cannot Print Replace the ink cartridge with a new one See Replacing the ink cartridges on page 33 Paper error Put paper in the tray or clear the paper jam Check the LCD message See Error and Maintenance messages on page 39 Other Check the LCD messages message See Error and Maintenance messages on page 39 LCD display Setting the backlight brightness If you are having difficulty reading the LCD try changing the brightness setting Press Menu Press A or to choose General Setup Press OK Press OK Press Aor Y to choose Backlight Press lt 4 or gt to choose Light Med or Dark Press OK 00 OS Press Stop Exit Press Aor Y to choose LCD Settings General information Loading paper and other print media A Note To print on Photo 10 x 15 cm or Photo L 89 x 127 mm paper you must use the photo paper tray See Loading photo paper on page 12 If the paper support flap is open close it and then close the paper support Pull the paper tray completely out of the machine Loading paper OQ With both hands gently press and slide the paper side guides 1 and then the paper length guide 2 to fit the paper size Make sure that the triangular marks 3 on the paper side guides 1 and paper length guide 2 line up with the marks for the paper size you are using Note When you use
67. s the IP address information All Settings Resets all the machine s 51 settings back to the settings that were set at the factory Local Language Choose the Allows you to change the See1 language you want to use LCD language for your country 1 See Advanced User s Guide 2 See Quick Setup Guide The factory settings are shown in Bold with an asterisk 59 Copy Default display Level1 Level2 Level3 Options Descriptions Page Quality Fast Choose the Copy See Normal resolution for your type of document Best Enlarge Reduce 100 Enlarge 142 A5 gt A4 You can choose the 186 10x15cm LTR enlargement ratio for the next copy 198 10xl5cm7A4 Reduce 47 A4 gt 10x15cm You can choose the 69 A4 AS reduction ratio for the next copy DCP J515W 83 93 A4 LTR 97 LTR7A4 DCP J715W 83 LGL7 A4 93 A4 LTR 97 LTR7A4 Fit to Page Your machine will adjust the size automatically to the paper size you set Custom 25 400 You can choose the enlargement or reduction ratio for the next copy Paper Type Plain Paper Choose the paper type 24 Inkjet Paper that matches the paper in the tray Brother BP71 Brother BP61 Other Glossy Transparency Paper Size A4 Choose the paper size 24 that matches the paper in A5 the tray 10x15cm Letter Legal 1
68. se unopened ink cartridges by the expiration date written on EA Note the cartridge package If you replaced an ink cartridge for DO NOT dismantle or tamper with the ink example Black the LCD may ask you to cartridge this can cause the ink to leak out verify that it was a brand new one for of the cartridge example Did You Change Black For each new cartridge you installed ee press Yes to automatically reset the ink dot counter for that colour If the ink cartridge you installed is not a brand new one be sure to press No Ifthe LCD shows No Ink Cartridgeor Cannot Detect after you install the ink cartridges check that the ink cartridges are installed correctly A CAUTION If ink gets in your eyes wash it out with water at once and call a doctor if you are concerned 35 Cleaning and checking the machine Cleaning the scanner glass Lift the document cover 1 Clean the scanner glass 2 and the white plastic 3 with a soft lint free cloth moistened with a non flammable glass cleaner ocP u715W only In the ADF unit clean the white bar 1 and the glass strip 2 with a lint free cloth moistened with a non flammable glass cleaner Note In addition to cleaning the glass strip with a non flammable glass cleaner run your finger tip over the glass strip to see if you can feel anything on it If you feel dirt or debris clean the glass strip again concentrating on that area You ma
69. select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities DeviceSelector or from the model list in ControlCenter2 The Brother software cannot be installed Windows users Allow network access to the following programs if your security software displays an alert message during MFL Pro Suite installation BrC3Rgin exe BrniPMon Brother Status Monitor Network ControlCenter Program Generic Host Process f Setup exe Spooler SubSystem App wdsw MFC Application Macintosh users Re select your machine in the Device Selector application located in Macintosh HD Library Printers Brother Utilities DeviceSelector or from the model list in ControlCenter2 Cannot connect to wireless network Investigate the problem using the WLAN Report Press Menu key choose Print Reports and then press OK Choose WLAN Report For details see the Network User s Guide Reset the network settings Press Menu key choose Network and then press OK Choose Network Reset For details see the Network User s Guide 50 Machine Information Checking the serial number You can see the machine s serial number on the LCD a Press Menu Q Press A or to choose Machine Info Press OK Press A or Y to choose Serial No Press OK Press Stop Exit Reset functions The following reset functions are available 1 Networ
70. t to go backward Document jam DCP J715W only Documents can jam in the ADF unit if they are not inserted or fed correctly or if they are too long Follow the steps below to clear a document jam Document is jammed in the top of the ADF unit D Take out any paper from the ADF that is not jammed B Open the ADF cover Pull the jammed document up and to the left Close the ADF cover O Press Stop Exit IMPORTANT To avoid future document jams close the ADF cover correctly by pushing it gently in the middle Troubleshooting Document is jammed inside the ADF unit Gp Take out any paper from the ADF that is not jammed Lift the document cover Pull the jammed document out to the left Close the document cover QO Press Stop Exit 43 Printer jam or paper jam Close the Jam Clear Cover Make sure the cover is closed correctly Take out the jammed paper depending on where it is jammed in the machine Unplug the machine from the electrical socket Open the Jam Clear Cover 1 at the back of the machine Pull the jammed paper out of the machine D Q amp If the paper support flap is open close it Uh P and then close the paper support Pull ILS the paper tray completely out of the SFG machine 44 QO Using both hands grasp the plastic tabs on both sides of the machine and lift the scanner cover 1 until it locks securely in the open
71. t server for a wireless network WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN code WLAN Status Status You can see the current wireless network status Signal You can see the current wireless network signal strength SSID You can see the current SSID Comm Mode You can see the current Communication Mode MAC Address You can see your machine s Mac address from the control panel Network I F Wired LAN You can choose the network WLAN 3 connection type Network Reset Yes Restores allwired and wireless No network settings to the factory default See Network User s Guide The factory settings are shown in Bold with an asterisk 58 Menu em continued Menu and features Level1 Level2 Level3 Options Descriptions Page Print Reports Help List You can print these lists See User Settings and reports Network Config WLAN Report Machine Info Serial No Lets you check the serial 51 number of your machine Initial Setup Date amp Time Puts the date and time in see2 your machine Reset Network Resets the print server 51 back to its factory default settings such a
72. teteeeeeeeeeees 7 2 Loading paper 8 Loading paper and other print media 2 cccccceeeceeeeeeeeeeeeeeeeeeeeeeseeeeeeaeeeeenees 8 Loading envelopes and postcards cccccceccececeseeeeeeeeeneeeeeeeeseeeeeeneeneeeees 10 Loading photo pape essensie eea ent enya serene eer ee 12 Removing small printouts from the Machine eeeeeeeeeeeeeeeeeeeaeaeaees 14 eG 2 1011 1c o emer ee em ei See a eet pee ee mre re eee oe eee 15 Paper SUNS acta ac ec ee a ae cde sce sa lS catia teases eee 16 Paper TYDE epee ee apne ree cent eer eee eee Aer One ar eee ee mney er oe 16 Paper este ase BE cee a a ae aE aa aaa ra EEEE Ses coed eects 16 Acceptable paper and other print Media ce cccceeeeseeeeeeeeeeeeeeeeeeeneteeeeeeereneees 17 Recommended print media 2 ccceeeeeececeeceee eee eeeeeeeeeeeeeeeeseeeeenaenseeneees 17 Handling and using print MSC Ais secbeseset sheer cazeckerc eck wideeeletecivenegieetecseetlenteed 18 Choosing the right print Media eee ceeeseceeeee cece cee ee cette eeeeeeeeeeeeeeteeeteneeeees 19 3 Loading documents 21 How to load documents i c22csicecccesiecsncusitsantessecescnsdel deccecdiieatsatesrecubbcbescisiseccatatienss 21 Using the ADF DCP J715W only sssssssssssssenensnsrsssssessrererererrrrrrrrrrrrrrrnrnn 21 Using the scanner glass cccccecccccenseeeeeeee ene eeee eee ceeeaeeaeeaesseeeeeeeeeseaeeaeaees 21 S annable ANA cea va chee ae aeaaaee aeaa p iaia 22 4
73. the current Communication Mode MAC Address You can see your machine s Mac address from the control panel WLAN Enable On off Lets you use the wireless network connection Network Reset Restores all network settings to factory default See Network User s Guide FY The factory settings are shown in Bold with an asterisk 55 Network menu DCP J715W Level1 Level2 Level3 Level4 Options Descriptions Network Wired LAN TCP IP BOOT Method Auto Chooses the BOOT method A that best suits RARP your needs BOOTP DHCP IP Address 000 255 Enter the IP 000 255 address 000 255 000 255 Subnet Mask 000 255 Enter the Subnet 000 255 mask 000 255 000 255 Gateway 000 255 Enter the Gateway 0007255 address 000 255 000 255 Node Name BRNXXXXXXXXXXXX Enter the Node name WINS Config Auto Chooses the WINS Static configuration mode WINS Server Primary Specifies the IP 000 000 000 000 address of the Secondary seas he 000 000 000 000 y server DNS Server Primary Specifies the IP 000 000 000 000 address of the Secondary aa 000 000 000 000 y server APIPA On Automatically allocates the IP Off address from the link local address range See Network User s Guide The factory settings are shown in Bold with an asterisk 7 56 Menu and features
74. the subnet mask 000 255 000 255 000 255 Gateway 000 255 Enter the Gateway address 000 255 000 255 000 255 Node Name BRWXXXXXXXXXXXX You can see the current Node name WINS Config Auto You can choose the WINS er configuration mode See Network User s Guide Wp The factory settings are shown in Bold with an asterisk 54 Menu and features Level1 Level2 Level3 Options Descriptions Network Continued TCP IP Continued WINS Server Primary 000 000 000 Secondary 000 000 000 000 000 Specifies the IP address of the primary or secondary server DNS Server Primary 000 000 000 Secondary 000 000 000 000 000 Specifies the IP address of the primary or secondary server APIPA Automatically allocates the IP address from the link local address range Setup Wizard You can manually configure your print server fora wireless network WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN code WLAN Status Status You can see the current wireless network status Signal You can see the current wireless network signal strength SSID You can see the current SSID Comm Mode You can see
75. through the menus and options E Clear Press to go back to the previous menu level E Menu Lets you access the main menu to program the machine E OK Lets you confirm a selection Copies Colour 2 3 4 4 Start keys E C Mono Start Lets you start making copies in monochrome Also lets you start a scanning operation in colour or mono depending on the scanning setting in the ControlCenter software a J Colour Start Lets you start making copies in full colour Also lets you start a scanning operation in colour or mono depending on the scanning setting in the ControlCenter software 5 Ca Stop Exit Stops an operation or exits from a menu 6 On Off You can turn the machine on and off If you turn the machine off it will still periodically clean the print head to maintain print quality To prolong print head life provide the best ink cartridge economy and maintain print quality you should keep your machine connected to the power at all times 7 Mode keys SCAN Lets you access Scan mode E PHOTO CAPTURE Lets you access PhotoCapture Center mode 8 Warning LED e Turns orange and blinks when the LCD displays an error or an important status message Note Most of the illustrations in this User s Guide show the DCP J515W General information LCD display indications The LCD display shows the mode the machine is in the current settings and the available ink vol
76. to 1200 x 600 dpi optical ADF DCP J715W Monochrome up to 3 44 sec Colour up to 4 83 sec A4 size at 100 x 100 dpi Up to 210 mm Up to 291 mm 256 levels For the latest driver updates for the Mac OS X you are using visit us at http solutions brother com Windows XP in this User s Guide includes Windows XP Home Edition Windows XP Professional and Windows XP Professional x64 Edition Maximum 1200 x 1200 dpi scanning when using the WIA Driver for Windows XP Windows Vista and Windows 7 resolution up to 19200 x 19200 dpi can be chosen by using the Brother scanner utility 75 Printer Resolution Printing Width Borderless 1 2 3 76 Up to 1200 x 6000 dpi 204 mm 210 mm borderless 1 3 A4 Letter A6 Photo 10 x 15 cm Index Card 127 x 203 mm Photo L 89 x 127 mm Photo 2L 13 x 18 cm Postcard 1 100 x 148 mm 2 When you set the Borderless feature to On See Paper type and size for each operation on page 19 When printing on A4 size paper Specifications Interfaces USB 1 Use a USB 2 0 interface cable that is no longer than 2 m LAN cable DCP J715W only Use an Ethernet UTP cable category 5 or greater Wireless LAN IEEE 802 11b g Infrastructure Ad hoc Mode 1 Your machine has a Hi Speed USB 2 0 interface DCP J715W only The machine can also be connected to a computer that has a USB 1 1 interface Third party USB ports are not supported See Network L
77. to Media JPEG PDF Colour TIFF PDF Monochrome Up to 999 files The folder inside memory cards or USB Flash memory drive is also counted File must be stored in the 4th folder level of the memory card or USB Flash memory drive A4 Letter Photo 10 x 15 cm Photo 2L 13 x 18 cm Memory cards adapters and USB Flash memory drive are not included USB Mass Storage standard from 16 MB to 32 GB Support format FAT12 FAT16 FAT32 Progressive JPEG format is not supported 4 Motion JPEG only See Paper type and size for each operation on page 19 73 PictBridge DCP J715W only Compatibility Supports the Camera amp Imaging Products Association PictBridge standard CIPA DC 001 Visit http Awww cipa jp pictbridge for more information Interface USB direct interface 74 Scanner Colour Monochrome TWAIN Compliant WIA Compliant ICA Compliant Colour Depth Resolution Scanning Speed Scanning Width Scanning Length Greyscale Specifications Yes Yes Yes Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista Windows 7 Mac OS X 10 4 11 10 5 x 10 6 x 1 Yes Windows XP 2 Windows Vista Windows 7 Yes Mac OS X 10 6 x 36 bit colour Processing Input 24 bit colour Processing Output Actual Input 30 bit colour Actual Output 24 bit colour Up to 19200 x 19200 dpi interpolated 3 Up to 1200 x 2400 dpi optical Scanner Glass Up
78. ume 1 23 A Mem P E01 Quality 4 Normal gt Enlarge Reduce 100 1 Ink indicator Lets you see the available ink volume 2 Memory Status Lets you see the available memory in the machine 3 Wireless Status A four level indicator shows the current wireless signal strength if you are using a wireless connection 7 T aR 0 Max The warning icon appears when there is an error or a maintenance message For details see Error and Maintenance messages on page 39 Chapter 1 Basic Operations The following steps show how to change a setting in the machine In this example the Paper Type setting is changed from Plain Paper to Inkjet Paper Press Menu Press A or Y to choose General Setup MENU Select amp Press OK Ink Management General Setup Network Print Reports Press OK Press A or Y to choose Paper Type GD Press lt 4 or gt to choose Inkjet Paper Press OK You can see the current setting on the LCD General Salo Select amp Press OK a Paper Type 4 Inkjet Paper gt Paper Size A4 LCD Settings Sleep Mode Press Stop Exit Warning LED indications The Warning LED light emitting diode is a light that shows the status of the machine as shown in the table LED DCP status Description Ready The DCP is ready for use Off Cover open The cover is open Close the cover See Error e and Maintenance message
79. ure Center Documentation and using the Brother ControlCenter utility CD ROM Network User s Guide This Guide provides more advanced PDF file information for configuring the Ethernet and Documentation Wireless network connections In addition find CD ROM information about network utilities network printing troubleshooting tips and supported network specifications Table of Contents BASIC USER S GUIDE 1 General information 1 Using the COCUITISITAU OM aeree iaeaea pae ra eae EREE Eer Erai E 1 Symbols and conventions used in the documentation sseseeeeeeeeeeeeees 1 Accessing the Advanced User s Guide Software User s Guide and Network Users UNOS cece cr rencuttumsscecveseanenrentebueeiencnessdus ue uudesedeadaieranebeceussmsuaecens 1 Viewing DOGUITIGTIAU ON orci cieciscae cats tousecnaretoeceadedoelaendane EEE E EE EErEE 1 Accessing Brother Support Windows ee E ee ee 3 Accessing Brother Support Macintosh cccccccceceeeeeeceeeeee eee ee ee eteteteteeeeeeeee 3 Control panel OV SI WOW sierra endecdaetreiee einasi oepa curduadened arma ederedueneweMeveedice 4 LCD display MCN ONS soere e E eer aR 5 Ba si Operaatiossa rae ae are a E EE ee eae E 6 Warning LED indications 2accxcesigesiectcestncimeastgaedentaes eicaccacGasteeetestuicneied e Eit 6 DCD GS AY saccades ace E A E seveleeanadesegecanecey 7 Setting the backlight brightne SS ccccccececeeeececeeeeee eee eeeeeee ee eeete
80. ut Up to 50 sheets of A4 plain paper face up print delivery to the output paper tray 1 For glossy paper or transparencies we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging Use only transparencies recommended for inkjet printing See Paper type and size for each operation on page 19 71 Copy Colour Monochrome Yes Yes Copy Width Max 210 mm Multiple Copies Stacks up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Copy Speed Monochrome Up to 23 pages minute A4 paper Colour Up to 20 pages minute A4 paper 1 Resolution Monochrome E Prints up to 1200 x 1200 dpi Colour E Prints up to 600 x 1200 dpi 1 Based on Brother standard pattern Fast mode Stack Copy Copy speeds vary with the complexity of the document 72 Specifications PhotoCapture Center Compatible Media 1 Resolution File Extension Media Format Image Format Number of Files Folder Borderless 2 USB 2 0 standard Memory Stick 16 MB 128 MB Memory Stick PRO 256 MB 16 GB Memory Stick Duo 16 MB 128 MB Memory Stick PRO Duo 256 MB 16 GB Memory Stick Micro M2 with adapter SD 16 MB to 2 GB SDHC 4 GB to 16 GB microSD with adapter miniSD with adapter USB Flash memory drive DCP J715W only Up to 1200 x 2400 dpi DPOF ver 1 0 ver 1 1 Exif DCF up to ver 2 1 Photo Print JPEG 3 AVI 4 MOV 4 Scan
81. y need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt 36 Cleaning the paper pick up rollers D Pull the paper tray completely out of the machine Unplug the machine from the electrical socket and open the Jam Clear Cover 1 at the back of the machine ZD AN W n S 1 D Clean the Paper Pick up Rollers 1 with isopropyl alcohol on a cotton swab SS GD Close the Jam Clear Cover Make sure the cover is closed correctly QO Re connect the power cord Slowly push the paper tray completely back into the machine Cleaning the print head To maintain good print quality the machine will automatically clean the print head when needed You can start the cleaning process manually if there is a print quality problem Clean the print head and ink cartridges if you get a horizontal line in the text or graphics or blank text on your printed pages You can clean Black only three colours at a time Cyan Magenta Y ellow or all four colours at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty ap Press Menu Press A or Y to choose Ink Management Press OK amp Press A or Y to choose Cleaning Press OK

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