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BMW 328i Convertible Service and Warranty Information
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1. Yes LJ No Partially Remarks explain use repair order if necessary Show damage location above with codes x Stone damage O Dent A Scratch Y Collision damage C Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 19 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW 12 year unlimited mileage anti corrosion warranty Yes LJ No Partially Remarks explain use repair order if necessary Show damage location above with codes x Stone damage O Dent A Scratch Y Collision damage C Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 20 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW 12 year unlimited mileage anti corrosion warranty Ye
2. c free from defects in materials and workman ship in emission related parts which are con tained in the California Emission Warranty Parts List on page 43 for a period of 7 years or 70 000 miles whichever occurs first This warranty begins on the date of first retail sale or the date the vehicle is first placed in ser vice as a demonstrator or company vehicle whichever is earlier To obtain service under this warranty the vehi cle must be brought upon failure of a Smog Check test or upon discovery of the defect to the workshop of any authorized BMW center during normal business hours The BMW center will honor or deny your claim within 30 days If the claim is denied the BMW center will notify you in writing of the reason s The BMW center is required by law to honor the claim if notice is not given to the owner within 30 days The BMW center will without charge for parts or labor including diagnosis either adjust repair or replace the defective part and other parts affected by the failure of the warranted part if any If your vehicle failed the California Smog Check test or an EPA approved short test then BMW NA will repair your vehicle so that it will pass this test Items that require scheduled replacement are warranted up to the replace 41 ment interval specified in the Service section of this Statement BMW NA may repair a part in lieu of replacing it when performing warranty repairs Parts for which r
3. The toll free BMW Roadside Assistance number 1 800 332 4269 is answered by a BMW Road side Assistance service representative In order for you to receive quick and reliable services it is essential that you should provide detailed and accurate information to the service representative Be prepared to give 1 Your name and address 29 2 Your complete Vehicle Identification Number found on your vehicle registration your per manent Roadside Assistance card or on the bottom drivers side of your windshield 3 Model description of your vehicle 4 The Original In Service Date found on your permanent Roadside Assistance card 5 License plate number of your vehicle 6 Vehicle location including nearby cross roads intersections highway mile markers street numbers landmarks etc 7 Location you are calling from including a telephone number where you can be reached If you are calling from a public phone wait there for the return call Do not leave this location without informing the Roadside Assistance service representative 8 A description of your vehicles problem Spe cific and accurate information will enable the Roadside Assistance service representative to provide the proper help Emergency Valet service Should there be a need beyond BMW Roadside Assistance Emer gency Valet service will provide a personal assistant who will help in every way to get you to your final destination Emergency Va
4. 7 years 70 000 Miles 10 000 20 000 30 000 40 000 50 000 60 000 70 000 80 000 Specific Control Devices 84 Mileage The California Emissions Control System Limited Warranty applies to all 2007 U S specification BMW vehicles sold leased and or registered in California Maine Massachusetts or Vermont The California Emissions Control System Limited Warranty also applies to 2007 SULEV PZEV models sold leased and or registered in Oregon and Washington SULEV PZEV models registered in California Maine Mas sachusetts New York Connecticut Rhode Island and Vermont have different emissions warranty cover age please refer to the SULEV PZEV section beginning on page 43 32 New Vehicle Limited Warranty 2007 Models Valid Only in the U S A and Puerto Rico Warrantor BMW NA warrants 2007 U S specification vehi cles distributed by BMW NA or sold through the BMW NA European Delivery Program against defects in materials or workmanship to the first retail purchaser and each subsequent purchaser Warranty Period The warranty period is 48 months or 50 000 miles whichever occurs first Warranty Begins This warranty begins on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or com pany vehicle whichever is earlier Warranty Coverage To obtain service under this warranty the vehi cle must be brought upon discovery of a defect in material or workmanship to
5. APPLICABLE TO THIS PRODUCT For assistance in determining which parts are covered by this warranty please contact your authorized BMW center or the BMW NA Cus tomer Relations Department at 1 800 831 1117 You may obtain further information concerning the emissions warranty or report violations of warranty terms by contacting Air Resources Board ARB Mobile Source Operations Divi sion 9528 Telstar Avenue El Monte CA 91731 Please include the title of the BMW service department head and telephone number Notes 48 Notes 49 Notes 50 Notes 91 Notes 52 More about BMW bmwusa com 3 1 800 334 4BMW The Ultimate Driving Machine 2006 BMW of North America LLC Woodcliff Lake New Jersey 07677 Printed in U S A 12 06 01 00 0 421 615 A 07 3SERIESSW R
6. Date stamp and signature Date stamp and signature Distance reading Date stamp and signature 12 Distance reading Date stamp and signature Date stamp and signature Distance reading Date stamp and signature 13 Distance reading Date stamp and signature Date stamp and signature Distance reading Date stamp and signature 14 Distance reading Date stamp and signature Date stamp and signature Distance reading Date stamp and signature 13 Distance reading Date stamp and signature Date stamp and signature Distance reading Date stamp and signature 16 Emission Control Maintenance Schedule The maintenance schedule as shown is required for the proper functioning of the emission con trol systems for optimum vehicle performance and fuel economy Basic Engine Engine oil As specified by CBS Engine oil filter As specified by CBS Fuel System Air filter As specified by CBS Ignition System Spark plugs As specified by CBS Emission Control Components Oxygen sensor except 120 000 miles SULEV Oxygen sensor SULEV 150 000 miles PZEV Battery Care If your car is driven only for short distances of less than 10 miles over a prolonged period of time without an occasional drive at highway speeds the engines charging system will not maintain the battery Insufficient use of the vehi cle could result
7. encourage proper vehicle maintenance and require the car to pass an emissions test approved by the U S Environmental Protection Agency and 1 The car was distributed by BMW of North America BMW NA or sold through the BMW NA European Delivery Program and 2 The car has been maintained and operated in accordance with the instructions for proper maintenance and use set forth in the Owners Manual supplied with the car and 3 The car fails to conform to the applicable emissions standards of the EPA as judged by an EPA approved emissions test and 4 The failure to conform results or will result in the owner of the car having to bear a penalty or other sanction including the denial of the right to use the car under local state or fed eral law if the non conformity is not reme died within a specified period of time Then in accordance with the provisions of sec tion 207 b of the Clean Air Act BMW NA war rants that if the car is eligible for coverage under this warranty any non conformities in the car which cause it to fail an EPA approved emis sions test will without charge for parts or labor including diagnosis be adjusted repaired or replaced at the option of BMW NA to proper specifications in order to make the car comply with applicable emissions standards The deci sion to adjust repair or replace parts is solely the prerogative of BMW NA and must reason ably be expected to correct the failure of the warr
8. l ssr criss ar desee dede ee PEOR T ea Peed toe es 7 Special Note nu a der a 7 Maintenance Summary s 145 6 0 0 zu eww ee Era CQ ede ee CX OR C ejes 7 Standard operations voile X3 604246 che ee x EA ee ee oe ea ee ee 36 7 q AS eee wea ee ee a a ee ee Se eee na 7 MICOS RUN RIS TCR T E E CO I Be Ge Oe ee e a ee ara 7 Front brake 2 oa fechas oe eB ee Ee oe ee hae e eee ee 1 Rear Diake ea mou ba en ee Cae ee eee ee ee re re 7 Vehicle Check se xacrres nennen dee an T 72121 1 7 2272 ba ee 8 Brake fluid 5 tet hb over d eh a a Ban a de ee eee ene abe ee ee 8 216 2 11 88 Le E SOLI TR ee eee DREGE AA ad BES 8 Automatic Transmission 20 40 6 050000 wu u ua RE AAA AA 8 Evidence of Maintenance Work 0002 nn nn eee ees 9 Emission Control Maintenance Schedule 17 Battery Cae Mem CI PIE 17 Corrosion Protection u 16404 0a aa CE E e a E e n CUR e 17 Restoring corrosion protection leer hrs 17 Underbody maintenance ehh hh ih hh hn rns 18 BOGYINSDECIION xe senora Room ume xod RUN dS om AUR LRQ UE EE ox VoU E es eee d 19 Customer Assistance Information ooo 25 Customer Assistance Notification 22m nn nun nn nn es 25 BBB AUO LNE 24 46 4 4 en ae Roa ee oes Foe Pe ed eee eae as 26 California Residents ee ee es 26 Special PLOGFAMS a stud RE EM eee A das eee A are 28 BMW Import Processing Centers 000 ee eee ees 28 BMW Roadside
9. Assistance 0002 eee eee nn nn nn nn 28 Owners ElgIDIDY RE C eee se oe eee eee oho e eee a ios 28 Getting Slanted sao saciar Ft eee eee hee Awe 2 229422 993 255 29 Calling For Assistance lt 4 23 eo 8 0 eee a AAA ARALAR 29 SEIVICES ux ud pas Bae ee E dioe de eee ee eee n e D e RR 30 Dispatch Service xz u u mv a0 aaa x n RR OX xc ende ARA 30 On Site Assistance eee ee ohh ohh ih n nns 30 LOCKOUT sana pack Sar ae arene aca Gn E ee wea en Bab ee in 30 TOWING SENICE x o cres 79 19 9 9 1e dc dg ae eee eer eee ee te 30 SIG AN DEIN ee orita eed toe ewes ee eee td a isi S S 30 Trip Interruption Benefits ce ee ee ee ees 31 Car Rental Discounts 00 eee ee ee hh hh hn tnn 31 ERHOB OON 31 Summary of BMW Limited Warranties 20 00 eee es 32 New Vehicle Limited Warranty 2007 Models Valid Only inthe U S A and Puerto Rico es 33 lacis MTM 33 Waranty Pernod s ei es iama en a a eee e ame a a ses 33 Waranty COINS savs toa eed keh nno a a ae Gee he e 9b S ae AAA 33 Warranty Coverage secuencias redes bayeheos dete genes 33 Safety Belt Warranty Kansas 1 0 ee ee 33 Towing Other Owner Benefits 22 222 nennen es 33 Other I nn een eee des bee Der Gao a Pea ee BA eats 33 ETC ICE 6 sick Ga oe Pha a eee ee eee wee ee pe ra ci 34 Limited Warranty Rust Perforation 2007 Models 35 REQUIRED MAINTENANCE ua un cesar mn a hee na nen OE Y ERR n x 35 Fed
10. BMW NA Customer Relations Representative will carefully review all the facts involved and let you know what further action will be taken in conjunction with your BMW center Please 25 remember the first step in resolving a complaint is to contact the authorized BMW center that performed the work on your vehicle They have the necessary equipment and the personnel to achieve this goal We are confident that every effort will be made to ensure your satisfaction Customer Assistance Notification During a specific period for example the earlier of 12 months or 12 000 miles though this period varies by state some states require us or our authorized BMW center to repair in a rea sonable number of attempts any defect or con dition which substantially impairs the use value or safety of a new vehicle sold leased or regis tered in that state A reasonable number of attempts is generally defined as i four or more attempts to repair the same defect the number of attempts vary by state or ii the vehicle is out of service by rea son of one or more repair s for more than a cumulative total of 30 days this period varies by state except for delays created by conditions beyond our control If we are unable to correct a defect or condition covered by these statutes in a reasonable num ber of attempts we may be obligated either to replace the vehicle or reimburse the owner les see in an amount equal to the purchase pr
11. Check fluid level e Visually inspect all SRS airbag units for torn covers obvious damage or attachment of stickers e Rear view mirrors e Coolant check fluid level and concentration e Windshield washer and intensive cleaning sys tem check protection level fluid level top if necessary e Brake system connections and lines check for leaks damage and correct positioning e Underbody incl all visible parts i e transmis sion rear axle fuel lines exhaust system check for damage leaks and corrosion e Steering components check for clearance leaks damage and wear e Final Inspection Road test with check of Brakes including burnishing of parking brake pads Steering Shock absorbers visual Transmission Brake fluid Maintenance work e Replace brake fluid Spark plugs Maintenance work e Replace spark plugs as specified by CBS Automatic Transmission Maintenance work e Replace ATF at intervals of 100 000 miles Evidence of Maintenance Work Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Distance reading Date stamp and signature Date stamp and signature Distance reading Date stamp and signature 10 Distance reading Date stamp and signature Date stamp and signature Distance reading Date stamp and signature 11 Distance reading
12. PO Box 1227 Westwood N J 07675 1227 Telephone 1 800 831 1117 Website www bmwusa com or the California Air Resources Board 9528 Telstar Avenue El Monte CA 91731 The California Emissions Control System Lim ited Warranty applies to all 2007 U S specifica tion BMW vehicles sold leased and or registered in California Maine Massachusetts or Vermont This warranty also applies to SULEV PZEV models sold leased and or registered in Oregon or Washington SULEV PZEV models registered in California Maine Massachusetts New York Connecticut Rhode Island and Ver mont have different emissions warranty cover age please refer to the SULEV PZEV section beginning on page 43 California Emission Control System Limited Warranty This warranty applies to California certified vehi cles distributed by BMW of North America BMW NA or sold through the BMW NA Euro pean Delivery Program registered and operated primarily in California BMW NA warrants to the original purchaser and each subsequent owner that the vehicle is a designed built and equipped so as to con form with the applicable California Air Resources Board emission standards b free from defects in materials and workman ship which cause any part that can affect emissions to fail to conform with applicable requirements or to fail a California Smog Check test or EPA approved short test for a period of 3 years or 50 000 miles whichever occurs first
13. Rico 24 hours a day 365 days a year It is a valuable benefit provided to you at no additional cost Subject to certain limitations and exclusions noted on page 31 Owners Eligibility You are covered if your vehicle is A new BMW automobile distributed by BMW NA and purchased at an authorized BMW center OR Anew BMW automobile purchased under the BMW NA European Delivery Plan OR Anew U S version BMW automobile pur chased under the Diplomatic or Military Sales programs operated in any of the 50 states Canada and Puerto Rico Coverage is provided for the vehicle itself regardless of the driver Protection New BMWs Protection is provided for 4 years unlimited miles NOTE This does not affect warranty coverage which remains at 4 years 50 000 miles Certified Pre Owned BMWs 6 years unlimited miles from the in service date Getting Started A temporary Roadside Assistance card can be found inside your vehicle portfolio It contains the 24 hour toll free number for Roadside Assistance For your convenience a decal which shows the same information as the Roadside Assistance card has been affixed to the tool kit cover on the trunk lid In a few weeks you will receive a permanent Roadside Assistance card by mail The Original In Service Date and vehicle identification num ber VIN are embossed on the card This card should be carried by the driver of your BMW Calling For Assistance
14. brake rotors and wiper blades inserts are included provided wear and tear exceeds BMW wear limits Any adjustments required due to normal operating conditions are also included See pages 7 8 of this booklet for additional information Maintenance Intervals Time intervals should be followed using the maintenance interval as indicated by the BMW Condition Based Service CBS display This BMW Service and Warranty Information Booklet should be presented to your BMW cen ter when maintenance is required Your BMW center will stamp this booklet documenting the services or maintenance performed Exclusions from coverage Items reimbursable under your New Vehicle Limited Warranty Gasoline Windshield washer additive except when in conjunction with scheduled maintenance Tires wheel alignment tire balance and rotation Wear and tear of soft trim items such as seats carpets moldings headliner door pan els and all chrome trim Damage detected when performing the rust perforation inspection Damage which results from negligence improper operation of the vehicle wear and tear or deterioration due to driving habits or conditions improper repair environmental influences flood accident or fire damage road salt corrosion alteration installation of non BMW accessories or use of improper poor quality or contaminated fuel Altered or unreadable Vehicle Identification Num ber VIN or odometer irr
15. center who services it If you should ever have a question regarding your BMW centers service or your BMW s per formance we recommend that you contact your authorized BMW center Should you travel to an unfamiliar area the BMW center directory pro vided at the time of delivery will help you locate the nearest authorized BMW center The centers listed are equipped to help you with matters related to your BMW vehicle When contacting an authorized BMW center we suggest that depending upon the nature of your contact you discuss it with either the Sales Service or Parts Manager As all matters are resolved at the BMW center level it is important that they be given the opportunity to provide a solution Should you feel that you were not provided with the proper response we urge you to contact the General Manager or BMW Center Operator Despite the best intentions of all parties a mis understanding may occur between you and your BMW center Should this occur and you require further assistance please contact the BMW NA Customer Relations Department at 1 800 831 1117 or through our website www bmwusa com When contacting us we ask that you provide the following information 1 Your name address and telephone number 2 Vehicle Identification Number last seven digits 3 Vehicles delivery date 4 Vehicle mileage 5 Selling BMW center s name 6 Servicing BMW center s name 7 Description of the problem A
16. con form to the vehicles applicable express war ranty after a reasonable number of attempts BMW may be required to replace or repur chase the vehicle California Civil Code Sec tion 1793 22 b creates a presumption that BMW has had a reasonable number of attempts to conform the vehicle to its appli 21 cable express warranties if within 18 months from delivery to the buyer or 18 000 miles on the vehicles odometer whichever occurs first one or more of the following occurs The same nonconformity a failure to con form to the written warranty that substan tially impairs the use value or safety of the vehicle results in a condition that is likely to cause death or serious bodily injury if the vehicle is driven AND the nonconfor mity has been subject to repair two or more times by BMW or its agents AND the buyer or lessee has directly notified BMW of the need for the repair of the nonconformity OR The same nonconformity has been subject to repair 4 or more times by BMW or its agents AND the buyer has notified BMW of the need for the repair of the nonconfor mity OR The vehicle is out of service by reason of repair of nonconformities by BMW or its agents for a cumulative total of more than 30 calendar days after delivery of the vehi cle to the buyer NOTICE TO BMW AS REQUIRED ABOVE SHALL BE SENT TO THE FOLLOWING ADDRESS BMW of North America LLC Customer Relations and Services Department P O Box 1227
17. deal ers and a statement of the relief you are seeking BBB AUTO LINE staff may try to help resolve your dispute through mediation If mediation is not successful or if you do not wish to participate in mediation claims within the programs jurisdiction may be pre sented to an arbitrator at an informal hear ing The arbitrators decision should ordinarily be issued within 40 days from the time your complaint is filed there may be a delay of 7 days if you did not first contact BMW about your problem or a delay of up to 30 days if the arbitrator requests an inspection report by an impartial technical expert or further investigation and report by BBB AUTO LINE You are required to use BBB AUTO LINE before asserting in court any rights or reme dies conferred by California Civil Code Sec tion 1793 22 You are not required to use BBB AUTO LINE before pursuing rights and remedies under any other state or federal law You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by Title of the Magnu son Moss Warranty Act 15 U S C sec 2301 et seq If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793 22 or Title of the Magnuson Moss Warranty Act resort to BBB AUTO LINE is not required by those statutes California Civil Code Section 1793 2 d requires that if BMW or its representative is unable to repair a new motor vehicle to
18. ever occurs first CATALYTIC CONVERTER ENGINE CONTROL MODULE INCLUDING ON BOARD DIAGNOSTIC SYSTEM For assistance in determining coverage of the specific components of the on board diagnostic system please contact your BMW center 39 California Emission Control Warranty Statement Your Warranty Rights and Obligations The California Air Resources Board and BMW of North America BMW NA are pleased to explain the emission control system warranty on your 2007 vehicle In California new motor vehicles must be designed built and equipped to meet the States stringent anti smog standards BMW NA must warrant the emission control system on your vehicle for the periods of time listed below provided there has been no abuse neglect or improper maintenance of your vehicle Your emission control system may include parts such as the fuel injection system the ignition system catalytic converter and engine com puter Also included may be hoses belts con nectors and other emission related assemblies Where a warrantable condition exists BMW NA will repair your vehicle at no cost to you includ ing diagnosis parts and labor Manufacturers Warranty Coverage For 3 years or 50 000 miles whichever occurs first 1 If your vehicle fails a Smog Check inspec tion all necessary repairs and adjustments will be made by BMW NA to ensure that your vehicle passes the inspection This is your emission control system PERFOR MAN
19. in short term starting problems and in the long term could damage the battery In case the car is not operated for several weeks it is advisable to a consider using a proper trickle charger fol lowing the charger manufacturers instruc tions to maintain the batterys state of charge or b consult your BMW center regarding battery removal Once removed the battery must be charged and stored in a cool dry place where it can be protected from freezing If the battery will be stored for over 3 months it must be recharged every 3 months or else it will become damaged and useless Please consult with your BMW center for further guidance and information 17 Corrosion Protection Extensive corrosion protection measures imple mented by BMW now make it possible to offer a twelve year unlimited milage anti corrosion war ranty against rust perforation on your vehicle provided that the vehicle is maintained in accor dance with the provisions of the New Vehicle Limited Warranty as outlined in the Warranty Section of this Booklet page 33 The major degree of corrosion protection is due to the electrophoretic dip painting process which cathodically deposits paint particles on all body parts attracting paint particles into the minutest cavities or seams Body parts are designed to provide optimum corrosion protection During manufacture exterior body parts receive an additional corrosion protection coat Hood trunk doors
20. of this Statement The California Emissions Control System Lim ited Warranty applies to all 2007 U S specifica tion BMW vehicles sold leased and or registered in California Maine Massachusetts or Vermont This warranty also applies to SULEV PZEV models sold leased and or registered in Oregon or Washington SULEV PZEV models registered in California Maine Massachusetts New York Connecticut Rhode Island and Ver mont have different emissions warranty cover age please refer to the SULEV PZEV section beginning on page 43 It is strongly recommended that any replace ment parts used for maintenance repair or replacement of emission control systems be genuine BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have mainte nance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than BMW Authorized Remanufactured or genu ine BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situations In an emergency situation where an authorized BMW center is not reasonably available or a warranty replacement part is not available within 30 days repairs may be performed at any avail able service establishment or by any individual using any replacement part A repair not completed within 30 days consti tutes an eme
21. recommended that any replacement parts used for maintenance repair or replace ment of emission control systems be certified BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have mainte nance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than certified BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situa tions In an emergency situation where an authorized BMW center or a warranty replace ment part is not reasonably available within 30 days repairs may be performed at any available service establishment using any equivalent part BMW NA will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW NA rates for labor parts and diagnosis in said area that are cov ered under this warranty Replaced parts and paid invoices must be presented at a BMW cen ter as a condition of reimbursement for emer gency repairs not performed by a BMW center The use of replacement parts which are not of equivalent quality may impair the effectiveness of the emission control system If other than certi fied BMW Service Parts or Authorized Remanu factured Parts are used for maintenance repair or replacement of components affecting emission control the owner should obtain as
22. the workshop of any authorized BMW center during normal busi ness hours The BMW center will without charge for parts or labor either repair or replace the defective part s using new or authorized remanufactured parts The decision to repair or replace said part s is solely the prerogative of BMW NA Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the vehicle is received by the BMW center Safety Belt Warranty Kansas Safety belts are covered under the BMW New Vehicle Limited Warranty for defects in material or workmanship for a period of 10 years unlim ited mileage from the date of purchase In order to be eligible for this coverage the vehicle must 33 be a new car retailed in the State of Kansas and the repair performed by an authorized BMW center in Kansas Towing Other Owner Benefits A 24 hour Roadside Assistance Program is available to every BMW owner during the new vehicle warranty period Roadside assistance and other owner benefits are available by calling 1 800 332 4269 For additional details on towing and other owner benefits please refer to the BMW Roadside Assistance section of this Statement page 28 Other Items Wheel alignment balancing and wiper blade inserts are covered up to 2 000 miles Items which are subject to wear and tear or deterioration due to driving habits or con
23. turers warranty statements Instructions for proper tire care and maintenance are contained in the Owners Manual Should you experience difficulty in obtaining warranty service from a tire manufacturer your authorized BMW center will assist you in resolving the difficulty Non BMW Parts While you may elect to use non genuine BMW parts for maintenance or repair services BMW NA is not obligated to pay for repairs that include non genuine BMW parts or for any damage resulting from the use of non genuine parts BMW will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void if the vehicle identification number has been altered or cannot be read if the odometer has been replaced or altered and the true mileage cannot be determined if the vehicle has been declared a total loss or sold for sal vage purposes or if the vehicle has been used in any competitive event 34 General These warranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCI DENTAL AND CONSEQUENTIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WAR RANTY OF MERCHANTA
24. 0 miles whichever occurs first This warranty begins on the date of first retail sale or the date the vehicle is first placed in ser vice as a demonstrator or company vehicle whichever is earlier Warranty claims must be made as soon as rea sonably possible after a defect is discovered To make a claim the car must be brought to any authorized BMW center during normal business hours The BMW center will without charge for parts or labor including diagnosis either repair or replace the defective part if any The decision whether to repair or replace said parts is solely the prerogative of BMW NA and must be expected to correct the failure of the warranted part Parts for which replacements are made become the property of BMW NA In all cases a reasonable time must be allowed for warranty repairs to be completed after the car is received by the BMW center For assistance in determining which specific parts or components of your vehicle are covered under this warranty please contact your BMW center 36 It is the owners responsibility to have all sched uled inspection and maintenance services per formed at the owners expense as prescribed in the maintenance schedule for the BMW Emis sion Control System Service intervals are com puted by the onboard BMW service interval indicator and displayed on the instrument panel The instructions for proper maintenance and use can be found in the Owners Manual It is strongly
25. BILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential dam ages so the above limitations and exclusions may not apply to you Limited Warranty Rust Perforation 2007 Models BMW NA warrants this original vehicle against defects in materials or workmanship which will result in rust perforation of the vehicle body for a period of 12 years unlimted mileage commenc ing on the date of first retail sale or the date the vehicle is first placed in service as a demonstra tor or company vehicle whichever is earlier To obtain service under this warranty the vehi cle must be brought upon discovery of any rust perforation to the workshop of any authorized BMW center This BMW center will without charge for parts or labor either repair or replace the defective part s The decision to repair or replace said part s is solely the prerogative of BMW of North America Parts for which replace ments are made become the property of BMW of North America REQUIRED MAINTENANCE In order to keep this warranty in effect the vehi cle must be inspected at least every two years Any areas requiring preventative maintenance must be repaired The Inspection Maintenance consists of a Washing the chassis before inspection if necessary due to dirt accumulation b Repairing any damages to undercoating or paint due to s
26. BMW 3 Series Service and Warranty Guide The Ultimate Driving Machine Owner Driver Information Name Address Owner Driver Telephones Business Home Model 3 Series Year 2007 Retail In Service Date Trim Code Color Code Production Date License Plate Number BMW Center Telephone Numbers Offices Services Table of Contents Page Models Covered inthis Booklet 2 0000 nn eee es 1 Introduction forSULEV IPZEV ONIY una un an a an Bra na AER 1 The BMW Maintenance Program All 2007 3 Series 1 qot nee ob e228 Bee Sie ee ee e ee dre eo ey Fw wg ce 2 Maintenance Intervals i un x 4 dcr cun aaa wd m Bae cce AAA Hate 2 Exclusions TOM coverage as Hrn aL OEde dod dom Ros S Erde 2 Maintenance Upgrade Option 222222 uno nennen 2 Maintenance Program ise ciar hehe e ne 2 The BMW Maintenance Program 000 000 nn nn nn nn nn 3 Condition Based Service CBS 2 22 mono nenn nn 3 service Interval Display score deed Raid 3 Info Display screen contents 2 2222 nennen nn 3 POscIDIe displays eras carp Gos gasu ea a CA N S E e tena doe 4 Supplementary information a 4 ls un u due ia nn Beenden daa 5 Control Display screen contents optional equipment een 5 Red SOCIOS 2 66 a avr dba rana ea da Rae ee bg 44 SEN 89 C3 be VOR a 5 Yellow SeGiorS RET aa Gane ad iaa ia oe ee a Ge IT 5 Greenlamps ehh nn 6 Quality Certification
27. CE WARRANTY 2 If any emission related part on your vehicle is defective the part will be repaired or replaced by BMW NA This is your short term emission control system DEFECTS WARRANTY For 7 years or 70 000 miles whichever occurs first If an emission related part specially noted on page 43 as having coverage for 7 years or 70 000 miles is defective the part will be repaired or replaced by BMW NA This is your long term emission control system DEFECTS WARRANTY 40 Owners Warranty Responsibilities As the vehicle owner you are responsible for the performance of the required maintenance listed in your Owners Manual BMW NA rec ommends that you retain all receipts covering maintenance on your vehicle but BMW NA cannot deny warranty solely for the lack of receipts or for your failure to ensure the perfor mance of all scheduled maintenance You are responsible for presenting your vehicle to an authorized BMW center as soon as a problem exists The warranty repairs should be completed in a reasonable amount of time not to exceed 30 days As the vehicle owner you should also be aware that BMW NA may deny your warranty coverage if your vehicle or part has failed due to abuse neglect improper maintenance or unapproved modifications If you have any questions regarding your war ranty rights and responsibilities you should contact BMW of North America LLC Customer Relations and Services Depart ment
28. Covered in this Booklet 328i Sedan 328xi Sedan 3351 Sedan 335xi Sedan 328i Coupe 328xi Coupe 335i Coupe 328i Sports Wagon 328xi Sports Wagon SULEV PZEV 328i Sedan 328i Coupe 328xi Sedan 328xi Coupe 328i Convertible Introduction for SULEV PZEV only Certain 2007 328i models are certified to Cali fornia s stringent Super Ultra Low Emission Vehicle SULEV standards and also qualify as a Partial Zero Emission Vehicle PZEV under the California Air Resources Board Zero Emission Vehicle program In addition to very low tailpipe and zero evaporative emissions this PZEV certi fication includes a unique warranty when the vehicle is registered in California and certain Northeastern states as indicated in the SULEV PZEV section beginning on page 43 SULEV PZEV models registered in Oregon and Wash ington are covered by the California Emission Warranty beginning on page 40 The emission certification standard can be veri fied on the Vehicle Emission Control Information label located in the engine compartment A rep resentative label is shown below the SULEV PZEV certification is stated on the bottom line VACUUM HOSE ROUTING DIAGRAM Secondary Air Purp VEHICLE EMISSION CONTROL INFORMATION Bayerische Motoren Werke AG MODEL BMW 328i 328xi 328Ci 328Cxi 328i CONVERTIBLE E TEST GROUP 78MXV03 0N51 Intake EVAPORATIVE EMISSION FAMILY Manifold NO ADJUSTMENT NEEDED OBD II CERTIFIED E CATALYST v
29. EV PZEV vehicles sold leased and or registered in California Maine Massachusetts New York Connecticut Rhode Island or Vermont SULEV PZEV mod els registered in Oregon or Washington have different emissions warranty coverage please refer to the California Emissions Warranty sec tion beginning on page 46 California Emission Control System Limited Warranty SULEV PZEV This warranty applies to California certified vehi cles distributed by BMW of North America BMW NA or sold through the BMW NA Euro pean Delivery Program registered and operated primarily in California BMW NA warrants to the original purchaser and each subsequent owner that the vehicle is a designed built and equipped so as to con form with the applicable California Air Resources Board emission standards b free from defects in materials and workman ship which cause any part that can affect emissions to fail to conform with applicable requirements or to fail a California Smog Check test or EPA approved short test for a period of 15 years or 150 000 whichever occurs first free from defects in materials and workman ship in emission related parts for a period of 15 years or 150 000 whichever occurs first O This warranty begins on the date of first retail sale or the date the vehicle is first placed in ser vice as a demonstrator or company vehicle whichever is earlier To obtain service under this warranty the vehi cle must b
30. NCE WARRANTY 2 If any emission related part on your vehicle is defective the part will be repaired or replaced by BMW NA This is your emission control system DEFECTS WARRANTY 45 Owners Warranty Responsibilities As the vehicle owner you are responsible for the performance of the required maintenance listed in your Owners Manual BMW NA rec ommends that you retain all receipts covering maintenance on your vehicle but BMW NA cannot deny warranty solely for the lack of receipts or for your failure to ensure the perfor mance of all scheduled maintenance You are responsible for presenting your vehicle to an authorized BMW center as soon as a problem exists The warranty repairs should be completed in a reasonable amount of time not to exceed 30 days As the vehicle owner you should also be aware that BMW NA may deny your warranty coverage if your vehicle or part has failed due to abuse neglect improper maintenance or unapproved modifications If you have any questions regarding your war ranty rights and responsibilities you should contact BMW of North America LLC Customer Relations and Services Depart ment PO Box 1227 Westwood N J 07675 1227 Telephone 1 800 831 1117 Website www bmwusa com orthe California Air Resources Board 9528 Telstar Avenue El Monte CA 91731 The California Emissions Control System Lim ited Warranty SULEV PZEV applies to all 2007 U S specification BMW SUL
31. Partially Remarks explain use repair order if necessary Show damage location above with codes x Stone damage O Dent A Scratch Y Collision damage C Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 23 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW 12 year unlimited mileage anti corrosion warranty Yes LJ No Partially Remarks explain use repair order if necessary Show damage location above with codes x Stone damage O Dent A Scratch Y Collision damage C Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 24 Customer Assistance Information Your satisfaction with our product and the ser vices provided by authorized BMW centers is of great importance to us We take pride in our product as does the BMW
32. RITING AND GIVE THEM AN OPPORTUNITY TO REPAIR THE VEHICLE YOU ALSO HAVE A RIGHT TO SUBMIT YOUR CASE TO THE CONSUMER ARBITRATION PROGRAM WHICH THE MANUFACTURER MUST OFFER IN THIS STATE 28 Special Programs SOMETIMES BMW OF NORTH AMERICA OFFERS A SPECIAL ADJUSTMENT PRO GRAM TO PAY ALL OR PART OF THE COST OF CERTAIN REPAIRS BEYOND THE TERMS OF THE WARRANTY CHECK WITH YOUR BMW CENTER TO DETERMINE WHETHER ANY ADJUSTMENT PROGRAM IS APPLICABLE TO YOUR MOTOR VEHICLE BMW Import Processing Centers As a BMW owner you will experience BMW quality first hand Our dedication to excellence in design engineering and service is among the best in the world And we invest heavily every year in our people and facilities to ensure that our quality standards are consistently applied from the factory to the BMW center Each BMW is inspected after its manufacture Imperfections in the mechanical and electrical systems or damage to the sheet metal paint trim or other components of the vehicle that may occur during transportation from the factory are normally detected and corrected Any defect in material or workmanship that may occur dur ing the warranty period is covered under the New Vehicle Limited Warranty BMW Roadside Assistance The BMW Roadside Assistance Program reflects BMWs commitment to your com plete satisfaction with the BMW ownership experience It is available for U S version BMWs in all 50 states Canada and Puerto
33. Westwood New Jersey 07675 1227 1800 831 1117 The following remedies may be sought in BBB AUTO LINE repairs reimbursement for money paid to repair a vehicle or other expenses incurred as a result of a vehicle nonconformity repurchase or replacement of your vehicle and compensation for dam ages and remedies available under BMWs written warranty or applicable law 9 The following remedies may not be sought in BBB AUTO LINE punitive or multiple damages attorneys fees or consequential damages other than as provided in California Civil Code Section 1794 a and b 10 You may reject the decision issued by a BBB AUTO LINE arbitrator If you reject the decision you will be free to pursue further legal action The arbitrators decision and any findings will be admissible in a court action 11 If you accept the arbitrators decision BMW will be bound by the decision and will com ply with the decision within a reasonable time not to exceed 30 days after we receive notice of your acceptance of the decision 12 Please call BBB AUTO LINE at 1 800 955 5100 for further details about the program IDAHO Residents IMPOR TANT IF THIS VEHICLE IS DEFECTIVE YOU MAY BE ENTITLED UNDER THE STATE S LEMON LAW TO REPLACE MENT OF IT OR A REFUND OF ITS PUR CHASE PRICE OR YOUR LEASE PAYMENTS HOWEVER TO BE ENTITLED TO REFUND OR REPLACEMENT YOU MUST FIRST NOTIFY THE MANUFAC TURER ITS AGENT OR ITS AUTHORIZED DEALER OF THE PROBLEM IN W
34. ance of your vehicle and a requirement for warranty claims Disconnecting the battery during periods of long term storage will interrupt the calculation of time based services Have all items requiring time based maintenance such as brake fluid and possibly also the engine oil and microfilter brought up to date by your BMW center Also see the section on battery care on page 17 of this statement Service Interval Display Info Display screen contents The distance remaining until your next service briefly appears when you switch on the ignition The Info Display immediately switches to its compute mode when you press one of the two buttons in the turn signal indicator lever For certain maintenance operations you can view the respective distance remaining or due date individually in the instrument cluster 1 Push button 1 in the turn indicator lever up or down repeatedly until the appropriate symbol appears in the display accompanied by the words SERVICE INFO 2 Press button 2 3 Use button 1 to scroll through the individual service items Possible displays 1 Button for selecting functions 2 Service requirements 3 Engine oil 4 Roadworthiness test 5 Microfilter 6 Spark plugs Supplementary information You can have further information on the scope of maintenance displayed on the Control Display 1 Open the start menu 2 Press the controller to open the i menu 3 Sele
35. and other body parts are coated with PVC and sealed from the outside All floor panels receive a resilient coating of PVC for maximum protection against damage due to stones etc Corrosion protection materials tested over many years are applied to the surfaces of cavities and to the entire underside of the vehicle during and after assembly Requirements for maintaining the 12 year unlim ited mileage anti corrosion warranty are outlined in the Warranty Section of this Booklet page 35 Restoring corrosion protection Please take care that anti corrosion material is replaced when your car is repaired after body or chassis damage BMW will not accept any liability for any parts and accessories not approved by BMW Underbody maintenance The underbody has to be cleaned at least once a year in spring with plain water in order to remove mud chemical sediments and other deposits If those materials are not removed corrosion rust will occur on metal components Your BMW center will do this anti corrosion ser vice for you WARNING Do not apply additional undercoating or rust proofing on or near the exhaust manifold exhaust pipes catalytic converter or heat shields During driving the substance used for undercoating could overheat and cause a fire 18 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW 12 year unlimited mileage anti corrosion warranty
36. aner replace air filter element reduce replacement interval in dusty operating conditions e Parking brake check function and pre burnish Microfilter Maintenance work e Replace ventilation microfilter Front brake Maintenance work e Replace brake pads clean brake pad contact points in calipers e Brake discs Check surface and thickness if necessary replace at extra charge Rear brake Maintenance work e Replace brake pads clean brake pad contact points in calipers e Brake discs Check surface and thickness if necessary replace at extra charge e Parking brake Check condition brake lining thickness and function if necessary replace at extra charge Unless covered by Maintenance Program Vehicle Check Maintenance work e Check operation of horn headlight flasher and hazard warning flashers e Check instrument and control lighting and heater air conditioning blower e Check lighting system turn signals back up license plate interior incl map reading lights glovebox flashlight luggage area lights e Safety belts check condition and function e Check windshield wiper and washer jet positions e Body check for corrosion except cavities e Tires check tread depth wear pattern outer condition inflation pressure If necessary cor rect pressure e Initialize run flat indicator e Battery check state of charge magic eye and charge if required e Power steering reservoir
37. anted part 38 This warranty begins on the date of first retail sale or the date the vehicle is first placed in ser vice as a demonstrator or company vehicle whichever is earlier This warranty continues for a period of 2 years or 24 000 miles whichever occurs first except for specific emissions con trol components as listed on page 39 for which the warranty period is 8 years or 80 000 miles whichever occurs first This warranty is made subject to the terms and conditions that apply to the Emission Control System Warranty and the New Vehicle Limited Warranty No claim under this warranty will be denied on the basis of use of a properly installed EPA cer tified emission part for maintenance and repair A vehicle manufacturer may deny an emission performance warranty claim on the basis of an uncertified replacement part used in the mainte nance or repair of a vehicle only if the vehicle manufacturer presents evidence that the uncer tified replacement part is either defective in materials or workmanship or not equivalent from an emission standpoint to the original equip ment part Maintenance replacement or repair of emis sion control devices and systems may be performed by any automotive repair estab lishment or individual using any certified part Immediately after the car has failed an EPA approved emission short test your claim can be made at any authorized BMW center The BMW center will honor or deny your c
38. anty on other components unless non BMW parts cause damage to warranted parts What is not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse modification alteration tampering dis connection improper or inadequate mainte nance except if performed by an authorized BMW center doing warranty repair work use of leaded fuel or fuel other than as specified in the Owners Manual 47 The replacement of maintenance parts such as spark plugs filters and similar items used in required maintenance services or the repair or replacement of maintenance parts beyond the first replacement interval Any car on which the odometer has been replaced or altered and the true mileage cannot be determined The car if the vehicle identification number is altered or cannot be determined or if the car has been declared a total loss or sold for sal vage purposes General The warranty gives you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA HEREBY EXCLUDES INCIDENTAL AND CONSEQUEN TIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUD ING THE IMPLIED WARRANTY OF MER CHANTABILITY
39. ber is altered or cannot be read or if the car has been declared a total loss or sold for salvage purposes General These warranties give you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW NA HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES INCLUD ING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUDING THE IMPLIED WAR RANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential dam ages so the above limitations and exclusions may not apply to you Additionally if you are a California Maine Massachusetts or Vermont resident and your vehicle is registered in that state your vehicle is eligible for California Emis sions Warranty coverage These federal warranty provisions also apply to all vehicles sold in all U S states and territories regardless of whether a state has enacted state warranty provisions that differ from the federal provisions Federal Emissions Performance Warranty Valid only in the U S A and Puerto Rico In those states and jurisdictions that have estab lished periodic vehicle emissions tests to
40. ct Info sources and press the controller 4 Select Service and press the controller 5 If necessary move the highlight marker to the uppermost field Turn the controller until Service requirements is selected and press the controller Pen 7 Front brake pads 8 Rear brake pads 9 Brake fluid The sequence of displayed service items may vary The data for the next service appointment is shown first Check Conl P YE Status Rear brake pads Front brake pads Brake fluid Spark plugs Vehicle check 6 If necessary move the highlight marker to the second field from the top Turn the con troller until Status is selected and press the controller 4 ea Service requirements gt Status pe O A Front brake pads OK Spark plugs 100 km OK Vehicle check A list of selected maintenance operations and if applicable inspections required by law is displayed You can request more detailed information on every entry Select the entry and press the controller _ Rear brake pads 2 Service overdue Please make an appointment with your BMW center soon To exit from the menu Select the 43 arrow and press the controller Symbols OK No service is currently required The deadline for service or a legally man dated inspection is approaching Please schedule a service appointment A The service deadline has already passed Contr
41. di tions such as brake pads linings brake discs clutch disc pressure plate filters upholstery trim and chrome items paint fin ish drive belts glass and similar items are specifically limited to defects in material or workmanship This warranty does not apply to the following Damage which results from negligence improper operation of the vehicle improper repair lack of or improper maintenance environ mental influences flood accident or fire dam age road salt corrosion or use of improper or contaminated fuel Damage to the engine transmission or any related component caused by improper shifting of the transmission Maintenance services and parts when replaced during maintenance such as spark plugs lubri cants fluids engine tuneup parts replacement of filters coolant and refrigerant Failure to maintain the vehicle properly in accor dance with the instructions in the Owners Man ual or the Service section of this Statement that results in the failure of any part of the vehicle Modification of the vehicle or installation of any performance accessories or components attached to the vehicle which alters the original engineering and or operating specifications or which result in damage to the other original components electrical interference electrical short radio static water leaks and wind noise Tires are warranted by their respective manufac turer as detailed in the applicable tire manufac
42. e brought upon failure of a Smog Check test or upon discovery of the defect to the workshop of any authorized BMW center during normal business hours The BMW center will honor or deny your claim within 30 days If the claim is denied the BMW center will notify you in writing of the reason s The BMW center is required by law to honor the claim if notice is not given to the owner within 30 days The BMW center will without charge for parts or labor including diagnosis either adjust repair or replace the defective part and other parts affected by the failure of the warranted part if any If your vehicle failed the California Smog Check test or an EPA approved short test then BMW NA will repair your vehicle so that it will pass this test Items that require scheduled 46 replacement are warranted up to the replace ment interval specified in the Service section of this Statement BMW NA may repair a part in lieu of replacing it when performing warranty repairs Parts for which replacements are made become the property of BMW NA A repair performed as the result of a smog check test failure due to a defect in a part which is warranted for 15 years 150 000 is covered In all cases a reasonable time not to exceed 30 days must be allowed for a warranty repair to be completed after the car is received by the BMW center It is the owners responsibility to have all required maintenance services performed at the owners expe
43. e is limited to 750 00 per incident for a maximum of five days per incident Always contact BMW Roadside Assistance for trip interruption benefits They will assist in making all the necessary arrangements Car Rental Discounts Discounts are available from Hertz and Enter prise car rental companies Benefits may vary with each company and location and are sub ject to change without notice Simply display your Roadside Assistance card showing the applicable Plan number during reservation and at the time of rental to secure your discount 31 Exclusions Specifically excluded from coverage are Fines taxes or impound towing fees caused by a violation of local or state law Expenses related to hazardous weather condi tions removal from snow ice etc Expenses for the removal of snow tires and mounting or removal of snow chains Services provided by AAA and its affiliated Heathrow Florida 32746 The BMW Roadside Assistance Program is not a warranty and does not affect your rights under the New Vehicle Limited Warranty Summary of BMW Limited Warranties Months New Vehicle Warranty 48 4 years 50 000 Miles Rust Perforation Warranty 144 12 years Unlimited Miles Federal Emission Warranty 14 All Emission Related Parts 24 MARTE 000 Specific Control Devices 96 8 years 80 000 Miles California Emission Control Warranty All Emission Related Parts 36 3 years 50 000 Miles
44. e s Lemon Law If you choose to seek redress by pursuing rights and remedies not created by Title 1 of Magnuson Moss Warranty Act prior resort to the BBB AUTO LINE is not required by any pro vision of the Act California Residents 1 BMW OF NORTH AMERICA LLC BMW participates in BBB AUTO LINE a media tion arbitration program administered by the Council of Better Business Bureaus 4200 Wilson Boulevard Arlington Virginia 22203 through local Better Business Bureaus The Arbitration Certification Program of the Cali fornia Department of Consumer Affairs has certified BBB AUTO LINE and BMW 2 If you have a problem arising under a BMW written warranty we encourage you to bring it to our attention If we are unable to resolve it you may file a claim with BBB AUTO LINE Claims must be filed with BBB AUTO LINE within six 6 months after the expira tion of the warranty 3 To file a claim with BBB AUTO LINE call 1 800 955 5100 There is no charge for the call 4 In order to file a claim with BBB AUTO LINE you will have to provide your name and address the brand name and vehicle identification number VIN of your vehicle and a statement of the nature of your prob lem or complaint You will also be asked to provide the approximate date of your acqui sition of the vehicle the vehicles current mileage the approximate date and mileage at the time any problem s were first brought to the attention of BMW or one of our
45. egularities or vehicles where the true mileage cannot be determined Maintenance or repair after the vehicle is deemed a total loss Maintenance or repairs performed by other than an Authorized BMW center within the United States or Puerto Rico Vehicles used in competitive events Oil changes performed outside the recom mended maintenance intervals as indicated by the Service Interval Display Maintenance Upgrade Option Please contact your authorized BMW center for information and availability on the optional Main tenance Program Upgrade for coverage up to 6 years and 100 000 miles Maintenance Program The BMW Maintenance Program has been devised with the following objectives to maximize vehicle safety reliability and resale value by mini mizing breakdowns resulting from wear and mini mizing cost and inconvenience by computing maintenance intervals based upon the specific manner in which each individual vehicle is driven Maintenance intervals on motor vehicles have conventionally been specified based upon accu mulated mileage However driving conditions have a major influence on routine maintenance requirements distance traveled is only one of the significant factors A vehicle driven for 50 000 miles of short trips in the city with numerous cold starts prolonged periods of idling stop and go driving and high engine speeds during acceleration requires more fre quent maintenance intervals than a veh
46. eplacements are made become the property of BMW NA After 3 years or 50 000 miles and in accordance with para graph c above such repairs are limited to the repair or replacement of those parts identified in the California Emissions Warranty List If your California registered vehicle is between 7 and 8 years old and has been driven less than 80 000 miles then your vehicle is eligible for additional warranty coverage under the Federal Emissions Warranty A repair performed as the result of a smog check test failure due to a defect in a part which is war ranted for 7 years 70 000 miles is covered In all cases a reasonable time not to exceed 30 days must be allowed for a warranty repair to be completed after the car is received by the BMW center It is the owners responsibility to have all required maintenance services performed at the owners expense as prescribed in the main tenance schedule for the BMW Emission Con trol System Service intervals are computed by the service interval indicator and displayed on the instrument panel However BMW NA will not deny your warranty repair claims solely because you do not have maintenance records or you did not perform the required maintenance unless BMW NA demon strates that such lack of required maintenance is a direct cause of the emission control system failure The instructions for required maintenance and use can be found in the Owners Manual and in the Service section
47. eral Emissions System Defect Warranty Valid only in the U S A and Puerto Rico leere 36 What is not covered nn pia Fd es x de o a Ree REA RR d or Oel vas en eee Coe eho hes eas Ghee ee ea ee ek ee baw es 37 Federal Emissions Performance Warranty Valid only inthe U S A and Puerto Rico 0 0o0 oooooonoaoo 38 California Emission Control Warranty Statement Your Warranty Rights and ODNGAIIONS a foe sete ERE EE a aa ne Been eee hee 40 Manufacturers Warranty Coverage 0 es 40 California Emission Control System Limited Warranty 41 What is not covered erase eo ee dara Bae ee ee oe CR RUE X a 42 General ee es 42 California Emission Warranty Parts List o o oooooooo ee ee es 43 NOTICE io faeces oe oe a a a ee a a we ne 43 Tire Warranty Statement u 40 RR case 444 xxu MEE PEU sie 43 California Emission Warranty SULEV PZEV 00 000 eee e nn nn nn nn 43 Summary of BMW Limited Warranties forSULEV PZEV Models 44 California Emission Control Warranty Statement SULEV PZEV Your Warranty Rights and Obligations creen 45 Manufacturers Warranty Coverage 0 0c rns 45 Owners Warranty Responsibilities leen 45 California Emission Control System Limited Warranty SULEV PZEV 46 Whats noL COVered ze an a a eed Oe Eee ERE Re 47 ee s 22 22 25 2 2 3 cia ee E oe ee bee E E 47 Models
48. f must be provided by a paid invoice or filling in the appropriate boxes in the Service Section of this Statement BMW will not accept any liability for any parts and accessories not approved by BMW This warranty shall be null and void if the vehicle identification number has been altered or cannot be read if the odometer has been replaced or altered and the true mileage cannot be determined if the vehicle has been declared a total loss or sold for sal vage purposes or if the vehicle has been used in any competitive event Federal Emissions System Defect Warranty Valid only in the U S A and Puerto Rico This warranty applies only to U S specification vehicles distributed by BMW of North America BMW NA or sold through the BMW NA Euro pean Delivery Program In accordance with the defect warranty provi sions of section 207 b of the Clean Air Act BMW NA warrants to the first retail purchaser and each subsequent purchaser that the car a was designed built and equipped so as to con form at the time of sale with all regulations of the U S Environmental Protection Agency appli cable at the time of manufacture and b is free from defects in materials and workmanship which would cause it to fail to conform with applicable regulations for a period of 2 years or 24 000 miles whichever occurs first except for specific emission control components as listed on page 39 for which the warranty period is 8 years or 80 00
49. formed by an authorized BMW center doing warranty repair work use of leaded fuel or fuel other than as specified in the Owners Manual The replacement of maintenance parts such as spark plugs filters and similar items used in required maintenance services or the repair or replacement of maintenance parts beyond the first replacement interval Any car on which the odometer has been replaced or altered and the true mileage cannot be determined The car if the vehicle identification number is altered or cannot be determined or if the car has been declared a total loss or sold for sal vage purposes General The warranty gives you specific legal rights and you may also have other rights which vary from state to state THE DURATION OF ANY IMPLIED WARRAN TIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN BMW OF NORTH AMERICA HEREBY EXCLUDES INCIDENTAL AND CONSEQUEN TIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUD ING THE IMPLIED WARRANTY OF MERCHANT ABILITY APPLICABLE TO THIS PRODUCT For assistance in determining which parts are covered by this warranty please contact your authorized BMW center or the BMW NA Cus tomer Relations Department at 1 800 831 1117 You may obtain further information concerning the emissions warranty or report violations of warranty ter
50. ice or lease payments paid by the owner lessee less the amount directly attributable to use of the vehicle by the owner lessee YOU SHOULD SEND WRITTEN NOTIFICATION DIRECTLY TO BMW OF NORTH AMERICA OF THE EXISTENCE OF AN ALLEGED DEFECT SEND WRITTEN COMMUNICATION TO THE CUSTOMER RELATIONS AND SERVICES DEPARTMENT ADDRESS LISTED BELOW BMW OF NORTH AMERICA LLC CUSTOMER RELATIONS AND SERVICES DEPARTMENT PO BOX 1227 WESTWOOD NEW JERSEY 07675 1227 Telephone 1 800 831 1117 BBB Auto Line If your concern is still not resolved to your satis faction BMW offers additional assistance through BBB AUTO LINE in ARKANSAS CALI FORNIA GEORGIA IDAHO IOWA KENTUCKY MARYLAND MASSACHUSETTS MINNESOTA PENNSYLVANIA OHIO and VIRGINIA BBB AUTO LINE is a dispute resolution program administered by the Council of Better Business Bureaus BBB AUTO LINE resolves disputes through mediation or arbitration Mediation is an informal proceeding whereby a neutral third party mediator helps the parties to find an acceptable resolution Arbitration is also an informal proceeding in which an impartial third party renders a decision after a hearing at which both parties have an opportunity to be heard You can select mediation or arbitration or both The program is free of charge to you the con sumer but there are some minimum require ments for participation in the program Please contact BBB AUTO LINE at the address or phone number listed belo
51. icle driven for 50 000 miles for long distances at low engine speeds primarily at operating temperature The advanced technologies at BMW have led to the development of the unique BMW Condition Based Service CBS system which computes the actual optinum maintenance requirements based not only upon the accumulated mileage but tak ing into account important factors such as high or low engine speeds short or long trip driving and condition of the engine oil and brake pads The BMW Maintenance Program Condition Based Service CBS CBS is a further development of the Service Interval Indicator System Sensors and sophisti cated algorithms take even more detailed account of the various conditions of vehicle use The remaining times for selected maintenance tasks as well as any legally prescribed dates are displayed to you individually gt Engine oil gt Brakes front and rear separately gt Microfilter gt Brake fluid gt Spark plugs gt Vehicle check gt Required State Inspection s CBS thus determines the current and future maintenance requirements This data can also be read from the vehicle key by your BMW Ser vice Advisor and used to propose the optimum scope of maintenance Have maintenance and repair work performed by your BMW center Make sure that the mainte nance work is stamped in this Service and War ranty Information Statement These entries are the evidence of regular mainten
52. laim within the time period specified by local or state laws not to exceed 30 days to avoid further penalties or sanctions If the claim is denied the BMW cen ter will notify you in writing of the reason s The BMW center is required by law to honor the claim if notice of denial is not received by the owner within the specified time period You may obtain further information concerning the emission warranties or report violations of warranty terms by contacting the Director Field Operations and Support Division 6406J Envi ronmental Protection Agency 401 M Street SW Washington D C 20460 The following systems are covered by the Fed eral Emission Performance Warranty for a period of two years or 24 000 miles whichever occurs first The specific systems may vary according to model therefore all of the systems listed may not be used on your vehicle For assistance in determining which systems and specific compo nents within these systems apply to your vehi cle please contact your BMW center AIR INDUCTION SYSTEM FUEL METERING SYSTEM IGNITION SYSTEM POSITIVE CRANKCASE VENTILATION SYS TEM PCV FUEL EVAPORATIVE CONTROL SYSTEM EXHAUST SYSTEM ENGINE EMISSION CONTROL SYSTEM SENSORS DEVICES ON BOARD DIAGNOSTIC SYSTEM OBD RELATED PARTS ASSOCIATED WITH THE ABOVE SYSTEMS The following components and or system arelis covered under the Federal Emission Warranty for a period of 8 years or 80 000 miles which
53. let ser vice will help you locate a rental car or taxi agency hotel or even help procure airline reser vations In the event of an emergency this ser vice will assist you in getting information out to the proper party whether it is business or per sonal If we are unable to contact one of yor party the message relay service will document the information and will make reasonable efforts to deliver the message to the message recipient Personal Trip Routing Leave the planning to us Simply give one of our Roadside Assistance service representatives a call and well provide you with detailed easy to read computerized trip itinerary and companion map package Please allow up to two weeks to process your request Services From the information you provide the BMW Roadside Assistance service representative will determine the type of help required Dispatch Service A service provider will be dispatched to the site of your disabled vehicle On Site Assistance On site service for vehicle disablements such as flat tires dead batteries and out of fuel condi tions is provided up to a maximum of 100 00 per incident by BMW Roadside Assistance The cost for parts and fuel when used on site are the responsibility of the owner driver The New Vehicle Limited Warranty does not cover any of the above on site services Lock Out Your BMW is equipped with an advanced entry system which cannot be bypassed by traditional lock
54. m a tire manufacturer your authorized BMW center will assist you in resolving the difficulty California Emission Warranty SULEV PZEV Certain 2007 328i models are certified to Cali fornia s stringent Super Ultra Low Emission Vehicle SULEV standards and also qualify as a Partial Zero Emission Vehicle PZEV under the California Air Resources Board Zero Emission Vehicle program In addition to very low tailpipe and zero evaporative emissions this PZEV certi fication includes a unique warranty when the vehicle is registered in California Massachu setts Maine New York Connecticut Rhode Island or Vermont SULEV PZEV models regis tered in Oregon and Washington are covered by the California Emissions Warranty this coverage is described beginning on page 40 The emission certification standard can be veri fied on the Vehicle Emission Control Information label located in the engine compartment A rep resentative label is shown on page 1 Summary of BMW Limited Warranties for SULEV PZEV Models Months New Vehicle Warranty 48 4 years 50 000 Miles Rust Perforation Warranty 144 12 years Unlimited Miles Federal Emission Warranty mE All Emission Related Parts 24 MIPAVECIS PARU Specific Control Devices 96 8 years 80 000 Miles 15 years 150 000 Miles 10 000 20 000 30 000 40 000 50 000 60 000 70 000 80 000 150 000 California Emission Control Warranty 328i SULEV PZEV 180 The Calif
55. ms by contacting Air Resources Board ARB Mobile Source Operations Divi sion 9528 Telstar Avenue El Monte CA 91731 Please include the title of the BMW service department head and telephone number California Emission Warranty Parts List The following components are covered for defects by the California Emission Control Sys tem Limited Warranty for a period of 7 years or 70 000 miles whichever comes first Component 328 335i CATALYTIC CONVERTER ee CYLINDER HEAD COVER GASKET ENGINE CONTROL MODULE EXHAUST MANIFOLD GASKET EXHAUST MANIFOLD WICATALYST EXHAUST PIPE W CATALYST FUEL FILLER NECK Oo e HIGH PRESSURE FUEL PUMP INTAKEMANFOLD e Be ADJUSTER UNIT OXYGENSENSOR THROTTLEBODY TORQUE CONVERTER Emma 7 CONTROL MODULE TURBOCHARGER VAVETRONCSENSOR VANOS VVT ADJUSTMENT UNIT 43 Notice The National Traffic Motor Vehicle Safety Act of 1966 requires manufacturers to be in a position to contact the vehicle owners when a correction of a product defect becomes necessary Please fill in the attached postcard if you change your address or purchase a used BMW Tire Warranty Statement Tires are warranted by their respective manufac turer as detailed in the applicable tire manufac turers warranty statements Instructions for proper tire care and maintenance are contained in the Owners Manual Should you experience difficulty in obtaining warranty service fro
56. nse as prescribed in the main tenance schedule for the BMW Emission Con trol System Service intervals are computed by the service interval indicator and displayed on the instrument panel However BMW NA will not deny your warranty repair claims solely because you do not have maintenance records or you did not perform the required maintenance unless BMW NA demon strates that such lack of required maintenance is a direct cause of the emission control system failure The instructions for required mainte nance and use can be found in the Owners Manual and in the Service section of this Statement The California Emissions Control System Lim ited Warranty SULEV PZEV applies to all 2007 U S specification BMW SULEV PZEV vehicles sold leased and or registered in California Maine Massachusetts Connecticut Rhode Island or Vermont It is strongly recommended that any replace ment parts used for maintenance repair or replacement of emission control systems be genuine BMW Service Parts or BMW Authorized Remanufactured Parts Without invalidating this warranty the owner may elect to have mainte nance repair or replacement of the emission control systems performed by any automotive repair establishment or elect to use parts other than BMW Authorized Remanufactured or genu ine BMW Service Parts However the cost of such service or parts will not be covered under this warranty except in emergency situations In an emergenc
57. ol Display screen contents optional equipment For 3 Series equipped with the optional Naviga tion System the current Status of Service items determined by the CBS are shown in the Con trol Display You can view additional information on service and maintenance procedures by selecting the OB data menu 1 8 c a Select and confirm 2 Select Service and confirm your entry 3 The display shows a list of selected service and maintenance procedures as well as any required state inspections Red Sectors The service deadline has already passed Yellow Sectors The deadline for service or a state inspection is approaching Please contact your BMW center for an appointment Green lamps No service is currently required You can request more detailed information on every entry Turn the controller to scroll through the list then confirm the selected entry 43 Confirm to exit the list The vehicles current service status is automati cally saved in the vehicles ignition key The Ser vice Advisor at your BMW center has a device called a key reader When your Service Advisor inserts your key into the key reader all pertinent vehicle and servicing data will be available and a customized maintenance checklist is printed out based on the specific operations called for by the Condition Based Service The performance of certain subsequent mainte nance elements as requi
58. ornia Emissions Control System Limited Warranty applies to all 2007 U S specification BMW SULEV PZEV vehicles sold leased and or registered in California Maine Massachusetts New York Connecticut Rhode Island or Vermont 44 California Emission Control Warranty Statement SULEV PZEV Your Warranty Rights and Obligations The California Air Resources Board and BMW of North America BMW NA are pleased to explain the emission control system warranty on your 2007 vehicle In California new motor vehicles must be designed built and equipped to meet the States stringent anti smog standards BMW NA must warrant the emission control system on your vehicle for the periods of time listed below provided there has been no abuse neglect or improper maintenance of your vehicle Your emission control system may include parts such as the fuel injection system the ignition system catalytic converter and engine com puter Also included may be hoses belts con nectors and other emission related assemblies Where a warrantable condition exists BMW NA will repair your vehicle at no cost to you includ ing diagnosis parts and labor Manufacturers Warranty Coverage For 15 years or 150 000 miles whichever occurs first 1 If your vehicle fails a Smog Check inspec tion all necessary repairs and adjustments will be made by BMW NA to ensure that your vehicle passes the inspection This is your emission control system PERFOR MA
59. red by the BMW New Vehicle Limited Warranty will be specified at intervals computed by the BMW Service Interval Indicator as follows Oil Service Engine oil should be changed with the engine at operating temperature Note Change oil at least once a year All 2007 model year 3 Series vehicles are facto ry filled with BMW High Performance Synthetic oils At the time of the printing of this booklet the following oils are strongly recommended and approved by BMW e BMW High Performance 5W 30 Synthetic Oil BMW part number 07 51 0 017 866 e Mobil 1 OW 40 BMW is evaluating various synthetic oils for inclusion in our list of recommended engine oils For the most current list of synthetic oils please contact your BMW center or call BMW of North America LLC at 1 800 831 1117 You can also obtain this information from our website www bmwusa comf BMW recommends that you check your engine oil level whenever you add fuel to your vehicle If you need to add oil between oil changes and are unable to obtain BMW High Performance Synthetic Oil Mobil 1 or another special oil on the list use a synthetic oil with an API rating of SH or higher The following maintenance elements must be performed at the mileage time stated time intervals begin from the vehicles production date Brake Fluid Service Change brake fluid every two years or when specified by CBS Oxygen Sensor Service The oxygen sensor deteriorates stric
60. rgency BMW NA will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW suggested retail price for all warranted parts replaced and labor charges based on the manu facturers recommended time allowance for the warranty repair and the geographically appropri ate hourly labor rate that are covered under this warranty Replaced parts and paid invoices must be presented to a BMW center as a condition of reimbursement for emergency repairs not per formed by a BMW center The use of replacement parts which are not of equivalent quality may impair the effectiveness of emission control systems If other than genu ine BMW Service Parts or Authorized Remanu factured Parts are used for maintenance repair or replacement of components affecting emis sion control the owner should obtain assur ances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non BMW replacement parts does not invalidate the warranty on other components unless non BMW parts cause damage to warranted parts 42 What is not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse modification alteration tampering disconnection improper or inadequate maintenance except if per
61. s THIS VEHICLE CONFORUS TO U S EPA TIER 2 BIN 5 VEHICLE REGULATIONS APPLICABLE TO GASOLINE FUELED 2007 MODEL EAR NEW MOTOR VEHICLES AND hA CALIFORNIA REGULATIONS APPLICABLE TO 2007 MODEL YEAR NEW SULEV PZEV PASSENGER 17 568 806 Throttle Evaporative Valve Canister The BMW Maintenance Brooram All 2007 3 Series The BMW Maintenance Program is a benefit designed to help reduce the cost of ownership 2007 3 Series vehicles purchased from any Authorized BMW center in the United States or Puerto Rico are covered by The BMW Mainte nance Program for 48 months or 50 000 miles whichever occurs first Coverage begins on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or com pany vehicle whichever is earlier Any authorized BMW center in the United States or Puerto Rico will perform the sched uled maintenance services on your vehicle at no expense to you The maintenance schedule intervals are based on average driving condi tions and operation Should you request more frequent maintenance service the cost of these services will not be covered by the Maintenance Program Coverage The BMW Maintenance Program covers all factory recommended maintenance as deter mined by the Condition Based Service CBS system Additional items that need replacement due to normal wear and tear and that are not covered by the original New Vehicle Limited Warranty such as brake pads
62. s LJ No Partially Remarks explain use repair order if necessary Show damage location above with codes x Stone damage O Dent A Scratch Y Collision damage C Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 21 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW 12 year unlimited mileage anti corrosion warranty Yes LJ No Partially Remarks explain use repair order if necessary Show damage location above with codes x Stone damage O Dent A Scratch Y Collision damage C Undercoating damage explain in remarks The undersigned herewith confirms that this inspection has been carried out by the BMW center below and this BMW center has given notification of any body repairs necessary Customer s signature Date Performed by BMW center Stamp with Code BMW center authorized signature 22 Body Inspection Vehicle inspected and repaired if necessary to BMW standards required by BMW 12 year unlimited mileage anti corrosion warranty Yes LJ No
63. smith methods without significant damage to your vehicle BMW encourages you to always carry your spare wallet key separately from your other keys However in the event that you find yourself locked out a simple telephone call to Roadside Assistance will help you get back on the road A representative will help you find transportation or arrange towing service to the nearest BMW center Related towing costs will be compensated up to 100 per incident You or the person driving your vehicle are responsi ble for any expenses related to replacement keys Towing Service In the event of a mechanical breakdown nor mally covered under the New Vehicle Limited Warranty your vehicle will be transported at no cost to the nearest authorized BMW center Your vehicle is also covered in the event of an accident or collision 30 If a breakdown occurs after normal business hours your vehicle will be transported to a secure location and transported to the nearest authorized BMW center on the next business day If you request that the vehicle be taken to a location other than the nearest authorized BMW center any additional expense will be your responsibility However you may request at no cost to be taken to a different BMW center as long as it is within 50 additional miles of the nearest BMW center Towing requests for vehicles disabled because of casualty fire act of God or violation of law federal state or local are pro
64. surances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in perfor mance and durability BMW NA assumes no lia bility under this warranty with respect to parts other than genuine BMW parts However the use of non BMW replacement parts or non EPA certified parts does not invali date the warranty on other components unless non BMW parts or non EPA certified parts cause damage to warranted parts What is not covered This warranty does not cover malfunctions caused by any of the following accident flood misuse improper adjustment modification alteration tampering disconnection improper or inadequate maintenance use of leaded fuel or fuels containing more than 10 ethanol or other oxygenates with more than 2 8 oxygen by weight i e more than 15 MTBE or more than 3 methanol plus an equivalent amount of co solvent The replacement of maintenance parts such as spark plugs filters and similar items used in required maintenance services the repair or replacement of maintenance parts beyond the first required inspection maintenance or if the part has been replaced earlier for reasons other than it being defective The car or any part of the car unless a failure causes the car to fail to conform to applicable emission regulations Any car on which the odometer has been replaced or altered and the true mileage cannot be determined The car if the vehicle identification num
65. tly on a mileage basis and must therefore be replaced every 120 000 miles to maximize vehicle fuel economy and minimize exhaust pollution For the 3281 SULEV PZEV models the oxygen sensor must be replaced every 150 000 miles The replacement of the oxygen sensor is required under the terms of the applicable BMW emis sion system warranties Spark Plug Service Replace as specified by CBS The engine coolant has a lifetime rating and does not need to be changed For your convenience you may also wish to have your BMW center perform any necessary operations to fulfill any state inspection require ments in your area concurrent with the mainte nance elements specified above during other repairs Make sure that confirmation of maintenance work is always entered in this Service and War ranty Information Booklet You may need this for any warranty claims that become necessary and later on as evidence that your car has been given the correct and regular maintenance that justifies its resale or trade in value BMW has applied the most modern technologi cal advances not only to the design and produc tion of your vehicle but also to computing of the optimum maintenance interval for your type of operations and driving style Your BMW center has made a substantial investment in unique BMW special service tools to enable his BMW factory trained service technicians to perform quality repairs on your BMW in minimal time Your ser
66. tone chips gravel erosion scratches or other external influences BMW of North America makes no other express warranty on this product except the new car warranty or the warranty as to the emission con trol system THE DURATION OF ANY IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY IS LIM ITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN 35 BMW OF NORTH AMERICA HEREBY EXCLUDES INCIDENTAL AND CONSEQUEN TIAL DAMAGES INCLUDING LOSS OF TIME INCONVENIENCE OR LOSS OF USE OF THE VEHICLE FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY INCLUD ING THE IMPLIED WARRANTY OF MER CHANTABILITY APPLICABLE TO THIS PRODUCT Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential dam ages so the above limitations and exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Any legal claim or action arising from any express or implied warranty contained herein must be brought within 12 months of the date it arises This warranty does not apply to the following a Damage caused by negligence improper accident damage repairs or improper use b Damage attributable to failure to perform required inspections maintenance at the specified intervals or in accordance with the BMW rust inspection maintenance program instructions Proo
67. vice technician looks forward to serving your every service need and to help maximize your satisfaction with your BMW its longevity and resale value Quality Certification Date ___________ Mileage Authorized Signature of Service Manager For a detailed list of items inspected refer to the Quality Certification form provided to the Owner at time of delivery A copy of the form is on file at the selling BMW center Special Note The maintenance requirements for your vehicle are determined dynamically by the Condition Based Service CBS system The maintenance items stated herein reflect the latest information available at the time of the printing of this state ment and are subject to change The most cur rent maintenance recommendations are available from your authorized BMW center Maintenance Summary The Condition Based Service CBS system will determine the requirement for performance of the maintenance services described on this and the following page These services may be required either individually or in conjunction with other maintenance services Standard operations Maintenance work e Brief diagnostic test e Verify Check Control messages e Check indicator and warning lights e Reset CBS display Engine oil Maintenance work e Change the engine oil and oil filter We recom mend BMW High Performance 5W 30 Syn thetic Oil P N 07 51 0 017 866 e After every 3rd engine oil change Intake air cle
68. vided at the expense of the owner driver If it is necessary for you to have your vehicle towed through your own arrangements you must contact BMW Roadside Assistance for prior authorization and instructions on claim procedures All claims must be submitted within sixty 60 days of the disablement or occurrence accompanied by the original receipts Claims received after that time period may be dishonored and are subject to the full discretion of BMW Roadside Assistance If BMW Roadside Assistance is not contacted for prior authorization the maximum coverage for towing is 100 00 Sign and Drive Typically if you are within the terms of your war ranty the services you receive under the BMW Roadside Assistance program will not require payment In most cases you will simply sign a receipt from the provider of services Trip Interruption Benefits Trip interruption benefits are provided for mechanical breakdowns as follows Breakdowns that are warranty related and Must occur in excess of 100 miles from the drivers residence and Repairs cannot be completed during normal business hours on the same day of breakdown Reimbursements will be made for meals lodg ing car rentals and alternate transportation to bring the driver and the BMW automobile together after the vehicle has been repaired by an authorized BMW center Original receipts must accompany all reimbursement requests Trip interruption coverag
69. w for more details BBB AUTO LINE 4200 Wilson Boulevard Suite 800 Arlington VA 22203 1 800 955 5100 If you wish to use the program and you qualify for participation you will be required to provide the following information gt Your name and address gt The vehicle identification number VIN gt The make model and year of your vehicle gt A description of the problem with your vehicle BBB AUTO LINE will also ask you for other information that may help resolve your concerns such as the purchase price of your vehicle any mileage at the time of purchase the current mileage and copies of repair orders BBB AUTO LINE will notify you when your claim has been filed If you decide to arbitrate you may attend the hearing in person or by telephone You may bring witnesses and give supporting evidence You may also submit your claim in writing and ask for a decision on the documents you submit without attending a hearing BBB 26 AUTO LINE will usually render a decision within 40 days from the time you file your complaint The decision is binding on BMW if you decide to accept it BMW must comply with the deci sion within the time frame specified by the arbitrator Important You must use BBB AUTO LINE before asserting in court any rights or remedies created by the Magnuson Moss Warranty Act The Act 15 U S C Sec 2301 et seq You may also be required to use BBB AUTO LINE before seeking remedies under your stat
70. y situation where an authorized BMW center is not reasonably available or a warranty replacement part is not available within 30 days repairs may be performed at any avail able service establishment or by any individual using any replacement part A repair not completed within 30 days consti tutes an emergency BMW NA will reimburse the owner for such emergency repairs including labor parts and diagnosis not to exceed BMW suggested retail price for all warranted parts replaced and labor charges based on the manu facturers recommended time allowance for the warranty repair and the geographically appropri ate hourly labor rate that are covered under this warranty Replaced parts and paid invoices must be presented to a BMW center as a condition of reimbursement for emergency repairs not per formed by a BMW center The use of replacement parts which are not of equivalent quality may impair the effectiveness of emission control systems If other than genu ine BMW Service Parts or Authorized Remanu factured Parts are used for maintenance repair or replacement of components affecting emis sion control the owner should obtain assur ances that such parts are warranted by their manufacturer to be equivalent to genuine BMW parts in performance and durability BMW NA assumes no liability under this warranty with respect to parts other than genuine BMW parts However the use of non BMW replacement parts does not invalidate the warr
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