BellSouth 17 User's Manual
Contents
1. D The PSP subscriber is responsible for payment of all charges from the telephone company and interexchange carriers including charges for all toll messages originated from or accepted at the pay station locations E All PSP instruments must provide access to local and long distance directory assistance BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 6 1 OFFICIAL APPROVED VERSION RELEASED BY BSTHQ TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Cont d AT 4 2 Responsibility of the Subscriber Cont d F Automated Collect Station to Station Calls Station to station calls generated by automated collect devices provided by PSPs which are placed and billed to a called number without the assistance or intervention of a human operator will be allowed under the following requirements 1 The name and number of the PSP is required to appear on the end user s bill The Company will provide billing and collection services for rates and charges associated with automated collect calls as specified in this Tariff and under the provisions set forth in Section E8 of the Access Service Tariff The billing authority granted in association with automatic collect calling and under the rules and regulations as set forth by the North Carolina Utilities Commission may be exercised only2. OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 6 0 1 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Telephones Cont d A7 4 2 Responsibility of the Subscriber Cont d B Cont d 5 Coin operated PSP instruments must be equipped to return the coins to the caller in the case of an incomplete call 6 Coin operated PSP instruments must be equipped to accept nickels dimes and quarters The coin chute capacity of any PSP instrument must be sufficient to enable an end user to complete any sent paid call using a single type of coin or any combination of nickels dimes and quarters 7 All PSP instruments must allow receipt of incoming calls at no charge for an initial period of at least ten 10 minutes After the initial period PSPs may impose a charge for the continued use of the PSP instrument in an amount equal to the charge for a local call 8 All PSP instruments must allow completion of local and long distance calls including 0 local and long distance calls billed to a commercial credit card a calling card a third number or the called number collect provided however that sent paid international calling capability may be blocked 9 PSP telephones may allow completion of 0 local and in
3. PSP instrument must be kept open and capable of transmitting tones or dial pulses at all times M All keypads of PSP instruments must be of standard twelve key touchtone design Each numerical key must be clearly and T permanently labeled with both the numeral and its standard associated combination of upper case letters N All PSP instruments must allow end users to access PSP refund and repair service at no charge T A7 4 3 Violations of Regulations A Where any PSP equipment is used and or connected in violation of this Tariff the Company will promptly notify the customer in writing of the violation B Failure of the customer to discontinue such use or to correct the violation will result in the suspension or immediate disconnection of the customer s service until such time as the customer complies with the provisions of this Tariff OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 6 2 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Telephones Cont d A7 4 4 Optional Service Features A Central Office Blocking with Operator Screening Central Office Blocking with Operator Screening is offered where facilities permit to provide a choice of restrictions at the subscriber s option These options
4. Telephones Access Line Service for PSP telephones is provided on a Flat Rate basis 1 Flat Rate Service a The following monthly rate is applicable to Access Line Service for PSP telephones on a per line basis in addition to c following 1 Per Access Line Monthly Rate USOC a Flat Rate 15 15 NA b The following monthly rate is applicable to Access Line Service for PSP telephones on a per line basis 1 Option 1 Unrestricted two way a Per line 0 00 12G 2 Option 2 Restricted two way a Per line 0 00 12H 3 Option 3 Restricted two way a Per line 0 00 12J 4 Option 4 Restricted two way a Per line 0 00 12K 5 Option 5 Restricted two way a Per line 0 00 19A 6 Option 6 Restricted two way a Per line 0 00 19C 7 Option 7 Restricted outward a Per line 0 00 1ZP 8 Option 8 Restricted outward a Per line 0 00 17M 9 Option 9 Restricted outward a Per line 0 00 17N Note 1 The access line rate is equal to 22 28 less the current Subscriber Line Charge SLC of 7 13 Rates for the SLC may change over time BellSouth will charge a monthly rate of 22 28 including the current SLC and will file tariff revisions in a timely fashion adjusting the access line rate to reflect future changes in the SLC charge Note 2 Provides screening and blocking of third number and collect calls Note 3 Provides screening and blocking of 1 DDD all 10XXX or 101XXXX direct
5. access line provider prior to the establishment of service PSP telephones must have the following characteristics 1 All PSP instruments outside of confinement facilities must allow access to the Company Operator 0 and completion of 0 local and 0 long distance calls billed to a commercial credit card a third number or the called number collect at no charge to the end user All PSP instruments must allow access to 911 Emergency Service where available at no charge to the end user 3 The following information must be posted at each PSP instrument other than those located in the detention areas of local state or federal confinement facilities a The appropriate emergency number 911 operator or other b Clear operating instructions and procedures for handling repair refunds and billing disputes c The current telephone number of the PSP access line and the local address d The name and address and of the PSP The name and address shown on the instrument must be the same as those shown on the COCOT or PSP certificate e The charge for a local sent paid coin call including notice of any time limits that are imposed on the call f The charge if any for directory assistance calls unless such notice is given by voice message when the end user attempts to place such a call g The name of the carrier to which 0 00 and 00 calls will be routed In the event that a PSP changes the carrier to which 0 00 or 00 calls
6. and 011 calls Provides screening information to the operator to prevent operator assisted sent paid calls from being billed to the line 9 Option 9 Outward Only Service Provides central office blocking of 1 DDD 1 900 and 011 calls Provides screening information to the operator to prevent operator assisted sent paid calls from being billed to the line 10 Option 10 Two Way Service for use in confinement facilities utilizing line concentration Provides screening information to the operator to prevent operator assisted sent paid calls from being billed to the line Third number and collect calls to Access Line Service for PSP telephones are not allowed 11 Option 11 Two Way Service for use in confinement facilities utilizing line concentration Provides screening information to the operator to prevent operator assisted sent paid calls from being billed to the line Third number and collect calls to Access Line Service for PSP telephones are not allowed Provides central office blocking of 011 and 101XXXX 011 calls B Third number and collect calls billable to the line are not allowed special equipment serving the originating caller s location is required to make this feature operable Where such equipment is installed call attempts which have been screened will not be completed The operator will advise the calling party that alternative billing arrangements will have to be made before the call can be completed Where such equip
7. from a pay station access line 8 Service Charges as covered in Section A4 of this Tariff for business individual line service are applicable Listings in connection with Access Line Service for PSP Telephones are furnished under the same rates and regulations as other business service All BellSouth marks contained herein are owned by BellSouth Intellectual Property Corporation C OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 9 1 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Telephones Cont d A7 4 5 Rates and Charges Cont d B DELETED Cont d D A7 4 6 Charges to Payphone Service Provider End User A Pursuant to Federal Communications Commission preemption of state authority over local coin rates PSPs are permitted to charge market based rates for local coin calls B The end user of a PSP instrument may not be charged more than 2427 cents for the carriage and completion of a local non sent paid call plus the appropriate operator assisted service charge C Pursuant to Federal Communications Commission preemption of state authority over intrastate directory assistance charges PSPs are permitted to charge market based rates for intrastate directory assistance calls D The en
8. in A107 8 2 of this Tariff Operator assisted toll calls processed by a Company operator will be billed to an authorized calling card a third number C or collect to the called party and shall include appropriate surcharges BellSouth IntraLATA Long Distance Service surcharges can be viewed at the following internet address http cpr bellsouth com see North Carolina Non Regulated Services Pricing Operator assisted sent paid intraLATA calls processed by a Company operator will only be allowed on SMARTLine service for Public Telephone Access and billed as specified in A107 8 2 of this Tariff Intrastate InterLATA long distance charges of the underlying interLATA carrier apply Rates for BellSouth IntraLATA Long Distance Service can be viewed at the following internet address http cpr bellsouth com see North Carolina Non Regulated Services Pricing The subscriber to Access Line Service for PSP Telephones shall be responsible for the payment of outgoing local calls and long distance intraLATA calls which are charged by the calling party to a commercial credit card 5 At the request of the subscriber Touch Tone Calling Service may be provided as covered in A13 2 of this Tariff for business individual line service All BellSouth marks contained herein are owned by BellSouth Intellectual Property Corporation OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 9 TELECOMMUNICATIONS IN
9. to terminate calls after ten minutes of conversation time c Shall be arranged or programmed to block directory assistance 411 calls provided that a copy of a current local telephone directory including white and yellow pages must be available for inmate access d Shall be arranged or programmed to allow only 0 collect calls for local intraLATA toll and interLATA toll calls and to block all other calls including but not limited to local direct calls credit card calls third number calls 1 sent paid calls 0 sent paid calls 0 sent paid calls 0 calls toll free 8XX calls 900 calls 950 calls 911 calls and 101XXXX calls Provided however that if specifically requested by the administration of the confinement facility 1 toll and seven digit local dialing may be permitted if the access line provider or the PSP instrument can block additional digit dialing after initial call set up e May if specifically requested by the administration of the confinement facility be arranged to block access to certain specific numbers identified by the administration or to allow access to only certain specific numbers identified by the administration and f Shall at the request of the administration of the confinement facility provide for the cutoff of designated PSP instruments through the use of cutoff keys or switches placed on the PSP s side of the network interface EFFECTIVE December 1 2005 C OFFICIAL APPROVED VERSION RELEA
10. C NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Telephones Cont d A7 4 5 Rates and Charges Cont d A Access Line Service for PSP Telephones Cont d 6 Where facilities are not available in the serving central office Access Line Service for PSP Telephones may be provided from another office with applicable rates and charges as provided in Section A9 of this Tariff for Foreign Exchange or Foreign Central Office Service 7 A rate equivalent to that charged on business individual line service is applicable for toll Directory Assistance Services Reference A18 1 2 A 1 of this Tariff plus any appropriate additive BellSouth IntraLATA Long Distance Service operator services charges reference the following internet address http cpr bellsouth com see North Carolina Non Regulated Services Pricing This rate is applicable to all toll Directory Assistance calls originating from pay station access lines A rate equivalent to that charged on business individual line service is applicable for local Directory Assistance Services Reference A3 8 2 A 1 of this Tariff plus any appropriate additive operator services charges as provided in A3 9 1 of this Tariff This rate is applicable to the twenty sixth and all subsequent local Directory Assistance calls originating per month
11. OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK First Revised Page 1 TELECOMMUNICATIONS INC Cancels Original Page 1 NORTH CAROLINA ISSUED October 18 2007 EFFECTIVE October 19 2007 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE CONTENTS Reserved for Future Use 1 Reserved for Future Use 2 Reserved For Future Use 5 Access Line Service For Payphone Service Provider Telephones 5 0 1 General 5 0 1 Responsibility of the Subscriber 5 2 Violations of Regulations 6 1 1 Optional Service Features 6 2 Rates and Charges 7 1 Charges to Public Telephone Access Service End User 9 1 Reserved For Future Use 9 1 Reserved For Future Use 9 1 Reserved For Future Use 9 1 SMARTLine Service for Public Telephone Access 10 T Obsoleted See Section A107 Reserved For Future Use 12 DELETED D A7 11 Operator Assisted Premium Plan for Payphone Service Providers 14 All BellSouth marks contained herein and as set forth in the trademarks and service marks section of the BellSouth Tariffs are owned by BellSouth Intellectual Property Corporation OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 1 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 1 Reserved for Future Us
12. SED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 5 2 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Telephones Cont d A7 4 1 General Cont d L Cont d 1 Such telephones Cont d g May with the express written consent of the administration of the confinement facility terminate PSP trunks provided by the access line provider for use at the facility in manual or automatic line concentrators the concentrator may not be arranged or programmed to allow access by more than one PSP instrument to a single PSP trunk at any time prior to connection of the equipment the PSP is obligated to advise the access line provider of its intent to connect a concentrator to the access line provider s facilities specifically identify the trunks which will terminate in the concentrator and upon demand provide the FCC registration number of the equipment h May with the express written consent of the administration of the confinement facility be arranged to provide three way call detection and call detail from the payphones located within the confinement facility subject to the following conditions 1 Three way call detection may be arranged at the request of the facility administrator such that the call may be disconnected or noted for further i
13. ber 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 2 Reserved for Future Use Cont d ne OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 3 1 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 2 Reserved for Future Use Cont d ae OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 4 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 2 Reserved for Future Use Cont d D OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 5 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE T A7 3 Reserved For Future Use BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 5 0 1 OFFICIAL APPROVED VERSION RELEASED BY BSTHQ TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provide
14. bility of the Subscriber Cont d B All PSP instruments and all other terminal equipment must be connected to the telephone network in compliance with Part 68 of the FCC Rules and Regulations as well as the regulatory and certification requirements of the North Carolina Utilities Commission PSP subscribers may upon request be required to provide the access line provider with the FCC registration number of each item of terminal equipment to be connected prior to its connection Every PSP before offering any telephone service other than voiceless facsimile service shall obtain a certificate COCOT or PSP certificate from the Commission A certificate is not required for provision of voiceless facsimile service Every holder of a COCOT or PSP certificate wishing to offer automated collect service shall first obtain specific additional authority from the Commission to do so Application for additional authority shall be made on a form specified by the Commission PSPs making initial application of PSP certification may request authority to offer automated collect service on the initial application Every PSP is responsible for ensuring that the name which appears on the COCOT or PSP certificate also appears on all access line provider bills for lines installed pursuant to that certificate The PSP is responsible for ensuring that the information which appears on its certificate is kept current Copies of the COCOT or PSP certificate must be provided to the
15. d user of a PSP instrument may not be charged a rate higher than the rate that could be charged by AT amp T for the carriage and completion of an intrastate interLATA toll call of the same type E The end user of a PSP instrument may not be charged at a rate higher than the rate that could be charged by the Company for the carriage and completion of an intrastate intraLATA toll call of the same type F The end user of a PSP instrument may not be charged by the PSP for a 0 101XXXX 0 or 950 local or toll call billed to a calling card to a third number or to the called party collect G The recipient of an automated collect station to station call may not be charged more for the call than would have been charged by the Company for a local or intraLATA collect station to station call or by AT amp T Communications for an interLATA collect station to station call H All PSP instruments outside of confinement facilities must allow access to the access line provider operator at no charge The PSP may not impose a charge on the end user for completion of 0 local and toll calls billed to a calling card a third number or the called number collect I The end user of a PSP instrument may not be charged for the carriage and completion of any 8XX toll free number call A7 5 Reserved For Future Use A7 6 Reserved For Future Use A7 7 Reserved For Future Use OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK O
16. dialed 1 900 011 10XXX 11 and 101XXXX 011 calls third number and collect calls to customer provided public telephones are not allowed Note 4 COCOT provides screening and blocking of third number collect and 011 calls Note 5 COCOT provides screening and blocking of third number collect 011 and operator assisted send paid calls Note 6 Screening and blocking of 011 calls Note 7 Screening and blocking of 7 digit local 1 DDD 1 900 and 011 calls Note 8 Screening and blocking of 1 DDD 1 900 and 011 calls DT T T T T T T T T T N T T T T T T T OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 8 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Telephones Cont d A7 4 5 Rates and Charges Cont d A Access Line Service for PSP Telephones Cont d T 2 Flat Rate Service for use in confinement facilities utilizing line concentration a The following monthly rate is applicable to Access Line Service for PSP telephones on a per line basis T 1 Option 10 Restricted two way Monthly Rate USOC a Per line 0 00 CF7 2 Option 11 Restricted two way a Per line 0 00 CF8 Note 1 Concentrat
17. e T OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 1 0 1 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 1 Reserved for Future Use Cont d o OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 1 1 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 1 Reserved for Future Use Cont d o OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 2 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 2 Reserved for Future Use T OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 2 1 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 2 Reserved for Future Use Cont d an OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 3 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED Decem
18. e Service for PSPs is provided subject to the condition that telephone messages local and long distance placed from stations which are accessible to the public are completed over PSP lines and SMARTLine service lines or other Public or Semipublic lines Where Access Line Service for PSPs and SMARTLine service are furnished any type or grade of business service offered regularly at that location may be furnished in addition provided such business service is confined to locations solely for use by the particular establishment Registered Service Mark of BellSouth Intellectual Property Corporation EFFECTIVE December 1 2005 C T BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 5 1 OFFICIAL APPROVED VERSION RELEASED BY BSTHQ TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Telephones Cont d A7 4 1 General Cont d G H I Subscribers to Access Line Service for PSPs are subject to the rates rules and regulations as specified for Business Individual Access Lines in this Tariff unless otherwise stated in this section This service may not be suspended at a reduced rate Providers of public facsimile or related services which are transmitted over the public switched network are required to obtain a PSP access line for connection to the network Pro
19. eeded in the interest of public safety and welfare The PSP shall keep a copy of such requests from the chief local law enforcement officer on file for inspection and upon request by the Commission or the Public Staff shall provide copies of the requests for restrictions The PSP shall retain copies of the requests for restrictions so long as the pay phones remain restricted EFFECTIVE December 1 2005 C OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 6 1 1 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Telephones Cont d A7 4 2 Responsibility of the Subscriber Cont d K PSPs may restrict incoming and or outgoing calls at any specific PSP instrument in the interest of public safety and welfare T under the following conditions Cont d 2 A notice of the restrictions applicable to a PSP instrument must be posted at the instrument The information must be printed sufficiently large and posted close enough to the telephone to be easily readable from the telephone 3 Access to 911 Emergency Service may not be prevented L With the exception of PSP instruments located in confinement facilities where the administration has specifically requested T that keypad operation be blocked the keypad of a
20. ge 13 TELECOMMUNICATIONS INC Cancels Original Page 13 NORTH CAROLINA ISSUED October 18 2007 EFFECTIVE October 19 2007 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 10 DELETED Cont d D All BellSouth marks contained herein and as set forth in the trademarks and service marks section of the BellSouth Tariffs are owned by BellSouth Intellectual Property Corporation OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 14 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 11 Operator Assisted Premium Plan for Payphone Service Providers A7 11 1 General Premiums Commissions on customer dialed operator assisted calls may be payable to subscribing customers based upon the C Company s local and BellSouth IntraLATA Long Distance Service operator surcharge and usage revenue generated by said calls To participate in the Company s commission plan Payphone Service Providers must subscribe to the Operator Services Premium Plan as detailed in A3 9 1 E All BellSouth marks contained herein are owned by BellSouth Intellectual Property Corporation
21. in connection with such calls 2 The PSP instrument is arranged or programmed to require a positive response from the called party indicating willingness to pay for the call before completing the call and to terminate the call without charge in the absence of a positive response 3 Except in the case of a call originating from a confinement facility if the recipient of an automated collect call does not act either to accept or reject the call the call must be terminated and a call must be initiated to an operator of certified carrier or instructions must be provided on how to complete the call using an operator of a certified carrier In the case of a call originated from a confinement facility the call must be terminated The PSP must use a local or certified interexchange carrier to transmit all communications involved in the call 5 The PSP shall block or arrange for blocking of automated collect calls to 900 950 700 101XXXX codes 6 Authorization to employ automated collect capability outside of confinement facilities must not be taken to allow restriction of the end user s ability to make other types of calls such as customer dialed credit card or sent paid coin calls however sent paid international calling capability may be blocked 7 Every holder of a COCOT or PSP certificate wishing to offer automated collect service shall first obtain specific additional authority from the North Carolina Utilities Commission to do so Applica
22. ment is not installed call attempts on a third number basis will be completed but will not be billed to the PSP line pending investigation All PSP subscribers are advised that calls so completed will be thoroughly investigated as fraudulent calls The party placing these calls will be expected to make full restitution and will be legally responsible for them Call attempts on a collect basis which are accepted at the PSP location will be billed to the PSP line Payment for these collect calls will be required Note 1 To the monthly rate shown add an amount equivalent to sixty percent of the business individual line flat rate Note 2 Provides central office blocking of 011 calls direct distance dialed to numbers outside the North American Numbering Plan Note 3 For the Access Line Feature Options which do not offer central office blocking of 900 calls the feature is available at the request of the subscriber as provided under Customized Code Restriction CCR Option Number 4 defined in A13 20 of this Tariff C C C OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 7 1 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Telephones Cont d A7 4 5 Rates and Charges A Access Line Service for PSP
23. nvestigation When three way call detection is arranged for disconnections a recorded announcement shall inform the called party before acceptance of the call that the call may be disconnected if an attempt to use three way calling is detected The PSP shall give credit for wrongful disconnections according to its established credit procedures 2 Call detail information such as date and time of calls duration of calls and called and calling telephone numbers may be provided to the confinement facility administrator at his request 2 Unrestricted coin telephones under administrative control may be available outside of a jail cell for supervised use by inmates M For customers subscribing to Caller ID Deluxe as specified in A13 19 2 H of this Tariff if the incoming call originatesfrom a customer provided pay telephone the name information transmitted will always be Pay Phone A7 4 2 Responsibility of the Subscriber A The PSP is responsible for the installation maintenance and operation of PSP instruments and other terminal equipment C T N N N T C OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 6 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Telephones Cont d A7 4 2 Responsi
24. or and or cut off keys and switches with screening and blocking of third number and collect calls Note 2 Concentrator and or cut off keys and switches with screening and blocking of third number and collect 011 and 10OXXX011 calls OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 8 1 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Telephones Cont d A7 4 5 Rates and Charges Cont d A Access Line Service for PSP Telephones Cont d 3 Switched Access Charges for usage as provided in Sections E3 and E6 of the Access Service Tariff apply Charges are billable to the interexchange carrier 4 Intrastate intraLATA long distance calls dialed direct will be billed to the PSP line C Direct dialed local calls will be billed to the PSP line according to the applicable rates in 1 and 2 preceding Operator assisted local calls processed by a Company operator will be billed to a calling card a third number or collect to the called party at the local coin rate specified in A7 4 6 B plus the appropriate surcharges identified in A3 9 1 Operator assisted sent paid local calls processed by a Company operator will only be allowed on SMARTLine service for Public Telephone Access and billed as specified
25. r Telephones A7 4 1 General A Access Line Service for Payphone Service Provider PSP Telephones and SMARTLine service for Public Telephone Access in A107 8 of this Tariff are exchange line services directly connected to the public network provided at the request of the subscriber for telecommunications use by the general public at locations accessible to the general public Extensions of the Access Line Service for PSPs and SMARTLine service lines are not permitted except as provided in confinement facilities An Access Line Provider ALP is the provider of PSP access lines or PSP trunks for PSP instruments as authorized by G S 62 110 c or as otherwise provided by Commission rule or the North Carolina General Statutes PSP lines are provided for use with both PSP noncoin operated pay telephones and PSP coin operated pay telephones as well as PSP equipment or processes used for the resale and transmittal of voice or data over the public switched network such as public facsimile services as defined in Section A1 of this Tariff Access Line Service for PSPs is provided on a flat rate basis The Company will not be responsible for the operation maintenance coin refund With the exception of Coin Refund and Repair Referral Service provided in A7 10 of this Tariff or coin collection of any PSP instrument it does not provide nor will Company employees offer PSP instructions for those instruments not provided by the Company Access Lin
26. riginal Page 10 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 8 SMARTLine Service for Public Telephone Access Obsoleted See Section A107 DO Registered Service Mark of BellSouth Intellectual Property Corporation OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 11 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 8 SMARTLine Service for Public Telephone Access Obsoleted See Section A107 PO Cont d Registered Service Mark of BellSouth Intellectual Property Corporation OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK First Revised Page 12 TELECOMMUNICATIONS INC Cancels Original Page 12 NORTH CAROLINA ISSUED October 18 2007 EFFECTIVE October 19 2007 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 9 Reserved For Future Use A7 10 DELETED D All BellSouth marks contained herein and as set forth in the trademarks and service marks section of the BellSouth Tariffs are owned by BellSouth Intellectual Property Corporation OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK First Revised Pa
27. te 2 Intrastate Directory Assistance calls dialed 1 919 555 1212 1 910 555 1212 or 1 704 555 1212 will be completed and will not be blocked in the central office OFFICIAL APPROVED VERSION RELEASED BY BSTHQ BELLSOUTH GENERAL EXCHANGE GUIDEBOOK Original Page 7 TELECOMMUNICATIONS INC NORTH CAROLINA ISSUED December 1 2005 EFFECTIVE December 1 2005 BY President North Carolina Charlotte North Carolina A7 COIN TELEPHONE SERVICE A7 4 Access Line Service For Payphone Service Provider Telephones Cont d A7 4 4 Optional Service Features Cont d A Central Office Blocking with Operator Screening Cont d 5 Option 5 Two Way Service Provides that third number and collect calls to Access Line Service for PSP telephones are not allowed Provides central office blocking of 011 and 101XXXX 011 calls 6 Option 6 Two Way Service Provides screening information to the operator to prevent operator assisted sent paid calls from being billed to the line Third number and collect calls to Access Line Service for PSP telephones are not allowed Provides central office blocking of 011 and 101XXXX 011 calls 7 Option 7 Outward Only Service Provides screening information to the operator to prevent operator assisted sent paid calls from being billed to the line Provides central office blocking of 011 calls 4 8 Option 8 Outward Only Service Provides central office blocking of 7 or 10 digit local 1 DDD 1 900
28. tion for additional authority shall be made on a form specified by the Commission PSPs making initial application for PSP certification may request authority to offer automated collect service on the initial application and 8 Recipients of automated collect calls must not be charged more for such calls than would have been charged by the local exchange company fora local or intraLATA collect call or by AT amp T Communications for an interLATA collect call PSPs may not contract with or arrange for his PSP instruments to automatically access any non certified carrier for completion of intrastate calls The PSP may not contract with or arrange for his PSP instruments to automatically access any carrier to carry local intrastate calls originated from his PSP instruments unless that carrier has been certified by the North Carolina Utilities Commission to complete and bill local calls Use of collect third number calling card or auto collect calling is prohibited to those PSP lines which connect public facsimile and related services Notwithstanding any other rules a PSP may restrict incoming and or outgoing calls at any specific PSP instrument in the interest of public safety and welfare under the following conditions 1 Such restrictions have been requested in writing as to the specific PSP instrument from the chief local law enforcement officer acting within his apparent jurisdiction stating that the specific restrictions requested are n
29. traLATA toll station to station calls billed to the called number C collect via store and forward technology 0 dialed local calls billed to the called number collect must be diverted to the Company operator in an appropriate manner for handling if the end user so desires 10 The PSP shall at all times maintain a current and complete local telephone directory including white and yellow pages at each PSP instrument 11 All PSP instruments must allow access to all available interexchange carriers on a non discriminatory basis In an equal C access environment this requires that the end user be allowed to access a chosen carrier by dialing 101XXXX 0 101XXXX 0 toll free 1 8XX numbers or 950 XXXX Access through 101XXXX 1 or 101XXXX 011 is not required 12 The PSP is responsible for meeting all federal state and local requirements with respect to provision of customer provided telephone equipment for use by hearing impaired and handicapped persons and 13 Subscribers to Access Line Service lines connecting customer provided devices providing public facsimile and related services may charge unregulated rate for the facsimile portion of the service and shall conspicuously display such rates and charges for the facsimile portion of the service on or near the facsimile device C All PSP instruments and all other terminal equipment must be installed in compliance with the current National Electrical Code and National Electrical Safety Code
30. vision for such services is subject to the rates and regulations set forth herein for Access Line Service for PSP Telephones All PSP instruments and all voiceless facsimile devices operated for compensation other than those located in detention areas of confinement facilities and connected through line concentrators as specified in K 1 g following must be connected to the telephone network through PSP access lines furnished by the access line provider Except as specified in K 1 g following connection through other facilities or systems is prohibited All PSP instruments and all voiceless facsimile devices connected to the network through line concentrators require the use of PSP trunks furnished by the access line provider for connection of the line concentrator to the network Notwithstanding any provisions herein to the contrary and subject to all other applicable provisions of this Tariff including but not limited to restrictions on the charges that may be made the following provisions shall apply to all PSP telephones located in the detention areas of confinement facilities 1 Such telephones a May if specifically requested by the administration of the confinement facility be arranged or programmed to allow outward only calling b May if specifically requested by the administration of the confinement facility and if the access line provider and presubscribed interexchange carrier are notified by the PSP be arranged or programmed
31. will be available for Access Line Service for PSP telephones as follows 1 Option 1 Two Way Service Provides that third number and collect calls to Access Line Service for PSP telephones are not allowed 2 Option 2 Two Way Service Provides screening information to the operator to prevent operator assisted sent paid calls from being billed to the line Further third number and collect calls to Access Line Service for PSP telephones are not allowed 3 Option 3 Two Way Service Provides central office blocking of 7 or 10 digit local 1 DDD all 101XXXX direct dialed calls and 1 900 calls Provides screening information to the operator to prevent operator assisted sent paid calls from being billed to the line Further third number and collect calls to Access Line Service for PSP telephones are not allowed Provides central office blocking of 011 and 101XXXX 011 calls 4 Option 4 Two Way Service Provides central office blocking of 1 DDD all 101XXXX direct dialed calls and 1 900 calls Provides screening information to the operator to prevent operator assisted sent paid calls from being billed to the line Further third number and collect calls to Access Line Service for PSP telephones are not allowed Provides central office blocking of 011 and 101XXXX 011 calls Note 1 Provides central office blocking of direct distance dialed international 011 and 101XXXX 011 calls to numbers outside the North American Number Plan No
32. will be routed the name of the new carrier must be posted within 30 days h Whether international calling capability is blocked from the PSP instrument unless such specific notice is given by voice message when the end user attempts to place such a call i Clear operating instructions and the charges for any enhanced services offered by the PSP from the PSP instrument 4 The following information must be posted at each PSP instrument located in the detention areas of local state or federal confinement facilities The information must be printed sufficiently large and posted close enough to the telephone to be easily readable from the telephone a Notice that only collect calls are allowed and that all other calls are prohibited unless the telephone is arranged to permit 1 toll and seven digit local dialing In that case the notice shall state the types of calls that are permitted and that all other calls are prohibited b Clear operating instructions and procedures for reporting equipment or service problems c The current telephone number of the PSP instrument unless the instrument is arranged or programmed to allow outward only calling d The name of the PSP The name shown at the instrument must be the same as the name shown on the COCOT or PSP certificate e The cost of a local collect call EFFECTIVE December 1 2005 T C C N N C C
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