Avaya 87U User's Manual
Contents
1. AVAYA PSN PSN000087u Publication date 5 Dec 2004 Issue 1 Issue date 5 Dec 2004 Severity level Medium Name of problem DCP endpoint associated with IP Softphone out of service after reset Products affected Communication Manager all releases DEFINITY software R9 or later S8100 S8300 S8500 S8700 and S8710 Media Servers DEFINITY Servers R SI and CSI 2400 Series and 6400 Series Digital Telephones IP Softphone P rod uct Su p po rt Noti ce 2004 Avaya Inc All Rights Reserved Problem description A DCP endpoint associated with IP Softphone cannot dial after an upgrade or a reset system 3 4 or 5 Resolution On the station form for the DCP endpoint set the port to be DCP Port Alternatively if TTI Terminal Translation Initialization is enabled do a TTI or PSA Personal Station Access associate Reference information Remarks For additional support contact your Authorized Service Provider Depending on your coverage entitlements additional support may incur charges Support is provided per your warranty or service contract terms unless otherwise specified Avaya Support Contact Telephone U S Remote Technical Services Enterprise 800 242 2121 U S Remote Technical Services Small Medium Enterprise 800 628 2888 U S Remote Technical Services BusinessPartners for Enterprise Product 877 295 0099 BusinessPartners for Small Medium Product Please contact your distributor C2. anada 800 387 4268 Caribbean and Latin America 786 331 0860 Europe Middle East and Africa 36 1238 8334 Asia Pacific 65 6872 8686 Disclaimer ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED AS IS AVAYA INC ON BEHALF OF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES HEREINAFTER COLLECTIVELY REFERRED TO AS AVAYA DISCLAIMS ALL WARRANTIES EITHER EXPRESS OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS SYSTEMS IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN INCLUDING DIRECT INDIRECT CONSEQUENTIAL DAMAGES LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA All trademarks identified by or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners 2004 Avaya Inc All Rights Reserved Page 1 of 1
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