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Avaya Mobile Communication Client 3100 for Windows Mobile User Guide

1. Table 13 Audio configuration fields Part 2 of 2 VAD CNG If you select Voice Activity Detection Comfort Noise Generation VAD CNG voice based RTP packets do not send during periods of silence potentially saving bandwidth for WiFi calls This option enables by default Only VAD is supported with G 729 In Band DTMF If you select In Band DTMF DTMF tones generate with in band signalling If you do not select In Band DTMF DTMF tones generate with out of band signalling using specialized RTP headers RFC 2833 This option disables by default Available Codec s Use the Up and Down buttons to assign priority settings to the available audio codecs Codec 1 has the highest priority and is offered first during negotiation Use the Add and Remove buttons to enable and disable codecs on the list 4 Tap Apply to accept your changes or Undo to start again Advance settings Use the following procedure to configure Advance settings on the MCC 3100 for Windows Mobile 1 From any screen select Tools gt Settings The MCC 3100 for Windows Mobile screen appears 2 Tap the Advance tab The Advance panel appears 3 Configure the settings listed in Table 14 on page 103 Table 14 Advance configuration fields Part 1 of 5 PBX Type Select the type of Nortel PBX used by your enterprise either CS 1000 or MCS 5100 Manual setup Table 14 Advance configuration fields Part 2 of
2. Introduction Table 1 MCC 3100 for Windows Mobile features Part 2 of 2 Call feature Cell network WiFi network Call Transfer No Yes unsupervised Call Hold Yes Yes Call Forwarding Yes network Yes setting Conference call No Yes MCS 5100 only Last Number Redial Yes Yes The MCC 3100 for Windows Mobile supports the following technical features e SIP based registration with Digest authentication RFC 3261 e in band and out of band Dual Tone Multi Frequency DTMF tones The specialized Real Time Transport Protocol RTP packet headers RFC 2833 generates the out of band DTMF tones G 711 A Law G 7 11 Mu Law and G 729AB audio codec Real Time Transport Protocol packets marked Expedited Forwarding EF enhance the quality of server for voice calls transmitted through Differentiated Services Code Point DSCP domains This functionality is hard coded and cannot be changed Voice Activity Detection Comfort Noise Generation VAD CNG VAD CNG prevents RTP packets from being sent during periods of silence Acoustic Echo Suppression AES Firewall support for pinhole keep alive messages and Simple Traversal of Universal Dialing Plan STUN Supports security features inherent to the device For further information see your device documentation Multiple proxy address formats such as IP address or Fully Qualified Domain Name FQDN Introduction e Enhanced power management fun
3. 0 00000 39 Screen lock ee sone dea ea ETT ee TEET 40 Enabling the screen nek manal EEEE T ET 40 Disabling the screen lock manually 40 Enabling the screen lock automatically 41 Setting the call alert mode and phone volume 41 PRICE ACI ee As cine rh Sake ee R ale tee war 43 SCEN VOWS aarp iarr harenak TT ecenn Se Rectangular isuahweraen in portrait ari landscape Modo ee aes aula ads aig Wm ds gs h 43 Square touchscreen in portrait mode 44 BG Uap cscs tiny eentedascehis dene dada ede 45 Launching the dialpad occ iide awe kw Raw wm onic 45 Returning to the MCC 3100 for Windows Mobile 46 Exiting the MCC 3100 for Windows Mobile 47 MCC 3100 for Windows Mobile functionality 49 Home screen functions o com le 49 Adding a display name WiFi SIP only TIPET vee BO Managing your voice mail 00 eee eee 51 Listening to messages 2 2 nee eee ee eee eee 52 Checking for missed calls 442c lt dercieeriacnxrcaaes 53 Enabling Do Not Disturb lt 245 08005 eke e0eeaae eee 53 Enabling Call Forward WiFi only eae ee 54 Logging on a network manually 005 55 Logging off a network 0 000000 0 cece eee 55 Call dialpad screen functions 0 0ec ee eee ex 56 Selecting a network while in nahka roaming wide iser 98 Monitoring a network while in automatic roaming mode 60 Placing an outgoin
4. Installing the license key on page 24 1 Tap Start gt Programs Tap the Nortel MCC3100 icon Tap Yes to allow the application to run The MCC 3100 splash screen appears momentarily See Figure 18 on page 34 Basic setup and use Figure 18 MCC 3100 splash screen Press the gt MOBILE COMMUNICATION CLIENT 3100 NORTEL After the MCC 3100 for Windows Mobile starts the Home screen replaces the splash screen IMPORTANT Startup time and ongoing performance of the MCC 3100 for Windows Mobile depends on available system resources 4 Enter your configuration settings For further information about how to enter configuration settings see How to enter your configuration settings on page 35 IMPORTANT If you restart the mobile device while the dual mode version of the MCC 3100 for Windows Mobile runs the MCC 3100 for Windows Mobile application relaunches automatically Basic setup and use How to enter your configuration settings Before you use the MCC 3100 for Windows Mobile application add your personalized configuration settings to the mobile device See Automated setup on page 35 to program your settings Automated setup Your system administrator manages your user profile with the Mobile Client Administration Tool An automated e mail generates when your system administrator creates and updates your user profile with the Mobile Client Administration Tool In
5. Editing a VPN profile 121 Enable Perfect Forward Secrecy 118 Gateway 118 VPN 118 Enable screen lock 40 Enable screen lock automatically 41 End key 57 Ending a call 69 Entering configuration settings 35 Enterprise key 57 Establish a VPN connection 94 Exiting the Mobile Console 47 Expedited Forwarding 13 125 Extended Authentication ID Gateway 119 Extended Authentication ID Type Gateway 119 Extended Authentication Password Gateway 119 F Features Call forward 13 Call hold 13 Call Waiting 12 Caller ID Type display 12 Conference call 13 Do Not Disturb 12 Last number redial 13 Message Call Indicator MCI 12 Message Waiting Indicator MWI 12 Mute microphone 12 Filtering calls options All calls 85 Incoming calls 85 Missed calls 85 Outgoing calls 85 Fixed Dialing GSM 115 Fully Qualified Domain Name FQDN 13 125 G G 7 11 Mu Law 13 G 711 A Law 13 G 729AB audio codec 13 Gateway Authentication 118 Destination 117 Enable Perfect Forward Secrecy 118 Extended Authentication ID 119 Extended Authentication ID Type 119 Extended Authentication Password 119 Gateway Type 117 Group Authentication ID 119 Group Authentication Password 119 Gateway Type Gateway 117 Global System for Mobile Communications GSM 10 125 Global System for Mobile Communications cellular service 111 Group Authentication ID Gateway 119 Group Authentication Password Gateway 119 GSM Call Barring 113
6. Figure 31 Cellular network automatic connection MCC 3100 for Windows Mobile functionality Table 7 describes the network connection status which appears on your dialpad display Table 7 Network connection status Button lamp Status WIiFi A Indicates an automatic connection to the wireless network See Figure on page 60 Cellular A Indicates an automatic connection to the cellular network when WiFi becomes unavailable See Figure on page 60 You are switched back to the WiFi network when it becomes available No Service Indicates no network connection is available See Figure 29 on page 59 In some cases you must establish a VPN connection before you can log on to the WiFi network Perform the following steps to establish a VPN connection 1 If you are prompted to establish a VPN connection before you log on to the WiFi network tap Yes 2 Select a profile and tap Connect 3 Ifthe User Authentication dialog appears enter your ID and password and tap OK Placing an outgoing call 1 If necessary select one of the following option buttons to change networks Wifi CDE Cellular Aez You can switch networks only if the MCC 3100 for Windows Mobile is set to operate in manual roaming mode For more information see Selecting a roaming mode on page 39 2 On the navigation bar tap the Call Dialpad icon d The Call dialpad screen appears MCC 3100 for Windows Mobile
7. 1 On your PC select Start gt Settings gt Control Panel gt Add or Remove Programs 2 Select Nortel Mobile Communication Client 3100 3 Select Change Remove Follow the prompts to remove the MCC 3100 for Windows Mobile software from your PC Determining the software version To check the software version of the MCC 3100 for Windows Mobile from the About screen select Tools gt About Software installation Basic setup and use Basic setup and use This section describes how to configure start and use the Nortel Mobile Communication Client MCC 3100 for Windows Mobile basic features Use the following procedures e Starting MCC 3100 for Windows Mobile on page 33 e How to enter your configuration settings on page 35 Power management enhancements for Voice over WLAN on page 36 e Configuring a display name on page 38 e Network roaming mode selection on page 39 e Screen lock on page 40 e Setting the call alert mode and phone volume on page 41 e Screen access on page 43 e Screen views on page 43 e Basic dialpad on page 45 e Exiting the MCC 3100 for Windows Mobile on page 47 Starting MCC 3100 for Windows Mobile Select the Nortel MCC 3100 icon on the Programs screen to start the MCC 3100 for Windows Mobile Before you start the MCC 3100 for Windows Mobile install the license key on the mobile device For more information see
8. The Nortel Mobile Communication Client MCC 3100 for Windows Mobile is a Session Initiation Protocol SIP softphone that provides consolidated voice and messaging services on dual mode Wireless Fidelity WiFi and cellular mobile handheld devices You can configure the MCC 3100 for Windows Mobile to automatically select the best available network connection either WiFi when available or cellular You can also manually specify a connection whenever you use your device The MCC 3100 for Windows Mobile provides a wide range of telephony and messaging features which extend enterprise Private Branch Exchange PBX functionality to mobile handheld devices Figure 1 MCC 3100 for Windows Mobile Home screen Nortel MCC3100 Qa y Displays status information such as signal O0 strength MWI and settings for sound and NO RTEL time A New Messages ev 0 Missed Gallfs 3 Missed Call Indicator s New voice mail message indicator Call Forward forwards all incoming calls FE E DND E CF WiFi only to another number Do Not Disturb blocks incoming WiFi and R Cellular calls W X Registered Network connections indicates your login status on WiFi and Cellular networks In automatic roaming mode the log on fi ic process is automated In manual roaming 4 Registered mode you must tap a button to log on the Cell Network network WiFi Network Navigation bar Home screen Call Dialpad A
9. configure the Global System for Mobile Communications GSM and Code Division Multiple Access CDMA settings provided by your wireless service provider CS 1000 operating parameters On the MCC 3100 for Windows Mobile CFW does not prevent the cellular interface from extending the cellular leg of the call if CS 1000 is configured to present each call on both the cellular and WiFi interfaces On the MCC 3100 for Windows Mobile for WiFi Call Forward does not prevent any other phones with the same Directory Number DN from ringing If you enable Call Forward for all phones on the DN then you must set Call Forward on a desktop phone MCC 3100 for Windows Mobile functionality On the MCC 3100 for Windows Mobile for WiFi does not impact the Call Forward No Answer on CS 1000 Logging on a network manually You can manually log on register when you manually configure the MCC 3100 for Windows Mobile to operate in manual network roaming mode For more information see Selecting a roaming mode on page 39 You must log on to a network before you can place a call or send a message 1 On the navigation bar tap the Home icon 3 The Home screen appears 2 Tap the WiFi Network or Cell Network flag button E Select Login If a VPN tunnel is required WiFi only you are prompted with the following a Onthe VPN Connection dialog tap Yes b On the VPN Control Panel select a VPN Profile Tap Connect c Enter your exte
10. 17 on page 113 Configuring CDMA or GSM features on your phone Table 16 shows the CDMA phone service configuration fields Table 16 CDMA phone service configuration fields Part 1 of 2 Field name Description Location Setting If you select On the default your current position is detected which enables the delivery of CDMA network services If you select Off your position is hidden which prevents the delivery of all CDMA network services with the exception of emergency services For example 911 Preferred Serving If you select Standard you can roam outside System the network where the mobile device is registered If you select Home Network you are restricted to the network where the mobile device is registered Supplemental fees are charged for roaming services TTY Mode If you select Full Mode you can attacha Teletype TTY device to the mobile device and communicate with other TTY users A device with TTY support is able to translate typed characters to voice Voice can also be translated into characters and then displayed onthe TTY If you select Off the default TTY is disabled Alert If you enable this parameter the mobile device plays an alert tone every time CDMA network service is acquired or lost Enabled by default Automatic pickup If you select this check box the mobile device automatically answers incoming calls as they are received Configuring CDMA or GSM featu
11. 3100 for Windows Mobile to access enterprise network resources The MCC 3100 for Windows Mobile supports multiple VPN profiles Each profile requires a unique VPN connection For example you can use one VPN profile at home and another at the office For information about how to manage your VPN profiles see VPN connections on page 117 After you define your VPN profile on the MCC 3100 for Windows Mobile you can use them to establish a VPN connection When you log in to the WiFi network select a profile and complete the connection IMPORTANT The MCC 3100 for Windows Mobile supports only one active VPN connection IMPORTANT The Remember My Password check box is available the first time you connect to the VPN server If you enable the check box and the VPN server permits the password is saved for subsequent connections If the VPN Server does not allow the VPN password to be remembered the check box is not available for subsequent connections to the VPN server Virtual Private Network connection management Establishing a VPN connection You can set up an automatic VPN connection from the MCC 3100 for Windows Mobile 1 ONO Select Tools gt VPN Select the Enable VPN check box on the VPN Control Panel To use manual roaming mode to log on to the WiFi network tap WiFi Network To use automatic roaming mode to log on to the WiFi network move within range of a WiFi access point Tap Yes in the VPN Co
12. 7023 and select a PBX Prefix 9 and an Optional Prefix 905 the ultimate number is 9 905 3257023 If you require multiple Optional Prefixes separate each entry with a comma for example 416 905 613 4 Tap Apply to accept your changes or Undo to start again Phone security settings Phone security settings are available for GSM devices only Use the following procedure to program the phone security settings 1 From any screen select Tools gt Settings The MCC 3100 for Windows Mobile screen appears 2 Tap the Phone Security tab and configure the following Lock or unlock your device Manual setup Enter the Personal Identification Number PIN 4 to 8 numeric digits in the Enter PIN field Use the PIN to lock the Subscriber Identification Module SIM in the mobile device and to prevent unauthorized access to the GSM cellular network Your service provider gives you a default PIN which you can change If you forget your PIN you must contact your service provider to obtain a PIN unlock key PUK e Select the Lock button to lock or unlock your device To lock your device enter the PIN after you register with the GSM network Change the PIN e Type the old password in the Enter PIN field Select the Lock button to lock the device You must lock the device you can change the PIN e Type the new password 4 to 8 numeric digits in the Enter new PIN field Re enter the new password in t
13. 911 as an emergency number MCC 3100 for Windows Mobile functionality Outbound calls dialing plan The Dialing Plan inserts prefixes that you would otherwise dial when you place long distance and out of network calls The dialing plan is programmed in MCC 3100 for Windows Mobile configuration settings You have access to your desktop dialing plan when you use the MCC 3100 for Windows Mobile for WiFi calls For more information about dialing plans contact your administrator The dialing plan consists of the following Prefix options e Prefix e PBX Prefix e Optional Prefix Invoking the Prefix option from the dialpad You can access your desktop dialing plan when you use the MCC 3100 for Windows Mobile for WiFi calls Your administrator configures all Public Switched Telephone Network PSTN numbers to include a plus These numbers are valid both locally and internationally and are valid on the cellular network and private CS 1000 and MCS 5100 Enterprise voice networks When you use Nortel Communication Servers the Prefix option is handled by the network in WiFi mode similar to the way it is handled in Cellular mode Invoking the PBX Prefix option from the dialpad If you place a WiFi call you can insert the PBX prefix to route the call toa Private Branch Exchange PBX connected to the PSTN The PBX prefix is a single digit such as 9 The PBX prefix is inserted in WiFi calls only 1 On the Windows Mobile so
14. To conserve power on your mobile device turn it off press the Power button or allow the activity timer to expire You can receive calls and messages while the mobile device is off But if you enable the Turn Off if Unregistered option and the mobile device is outside the WiFi range longer than the timeout period you specify you cannot receive calls and messages While your mobile device is off the following actions occurs e The backlight is off e The device power state is standby e The wireless Local Area Network LAN power save mode is Best Battery To resume normal operation turn on your mobile device press the Power button or receive a call or message While your mobile device is on the following actions occurs e The backlight is on The device power state is on e The wireless LAN power save mode is Best Performance Configuring a display name You configure a display name which other users see instead of your SIP address when you are in a WiFi communication session You can also program your display name on the Home screen See Adding a display name WiFi SIP only on page 50 Basic setup and use 1 Tap Tools gt Settings 2 Tap the Line 1 tab 3 Inthe Display Name field enter a name which displays to others when you are in a WiFi communication session if supported Your SIP address appears if you do not configure a display name 4 Tap Apply to accept your changes or Undo to start
15. Use it to amend the original SIP address before you place the call on the PSTN The Call Dialpad screen appears as the MCC 3100 for Windows Mobile dials the number The status of the call appears in the dialpad display See Figure 43 Figure 43 Call status calling Ea iy I F I A ormel com Call Log screen functions The Call Log contains a history of received dialed and missed calls You can filter and sort entries in the Call Log You can also call someone from the Call Log Figure 44 on page 82 shows the Call Log screen MCC 3100 for Windows Mobile functionality Figure 44 Call Log screen NortelMcc3i00 Qe Y 4 X 2Calllog Fiter All Calls v Remove All Sort hd 4710 2 2007 07 19 13 56 02 00 00 06 S Cellular Walid Ismail 2007 09 04 14 58 12 00 00 07 S WiFi 8350 2 2007 07 19 13 55 19 Call status 00 ellula Caller ID Call start Media type 20 2007 09 04 14 57 47 00 00 10 S WiFi Network type used for the call Call duration 29 2007 08 24 13 14 11 00 00 21 S Cellular Tools 9 DOB The Call Log screen supports the following functions E 2 se Ss e Call Log indicators on page 83 e Accessing the Call Log on page 84 e Filtering calls on page 85 e Sorting calls on page 86 e Calling from the Call Log on page 86 e Sending a message from the Call Log on page 86 e Clearing the Call Log on page 87 e Setting the size o
16. Waiting indicates another WiFi call while you are engaged in another call In Cellular mode support for Call Waiting depends on your cellular operator subscription service Introduction e Call Transfer executes blind WiFi call transfers In Cellular mode support for Call Transfer depends on your cellular operator subscription service e Call Forward forwards WiFi calls to new destinations e Caller ID Caller Type Display displays the caller ID and type work home or mobile for incoming calls the information varies by network e Call Timer displays the duration of a call e Conferencing sets up ad hoc multiparty conferences with other users MCS 5100 WiFi mode only Table 1 on page 12 shows MCC 3100 for Windows Mobile supported call features Table 1 MCC 3100 for Windows Mobile features Part 1 of 2 Call feature Cell network WiFi network VPN tunnels No Yes Text messaging Yes Short Yes Instant Message Service Messaging IM SMS MCS 5100 only Message Waiting Yes displays Yes displays Yes Indicator number of new for any new messages messages Missed Call Indicator Yes Yes Do Not Disturb Yes Yes Mute microphone Yes Yes Caller ID Type display Yes caller name Yes caller name and type appear if appears if the the number matches incoming SIP a record in the message includes a Contact List friendly name Call Waiting Yes network Yes setting
17. it has sufficient capacity to host the MCC 3100 for Windows Mobile If the device has sufficient capacity the application installs automatically and you can skip to step 16 on page 22 If the device has insufficient capacity the Select Destination Media dialog appears See Figure 9 on page 22 Software installation Figure 9 Select Destination Media dialog Select Destination Media x Save In Main Memory Space required 76224K Space required for application Space available 4245K Space available on selected media Cancel 15 Perform one of the following e To install the application on the mobile device click Cancel Free up space in the mobile device main memory then go to step 16 to restart the installation process e To install the application on the external flash card select Storage Card as the destination media then click OK IMPORTANT For recovery call processing speed and reliability do not install the software on an expansion card The Application Downloading Complete dialog box appears See Figure 10 on page 22 Figure 10 Application download complete Pending Application Install On the next mobile device connection the installed applications will be downloaded to the device E 16 Click OK Software installation Complete the remainder of the installation steps on your mobile device 17 On the mobile device tap Yes to install the software 18 If the mobil
18. list Tap and hold the contact you want to call e Use the navigator button to scroll through the list Press and hold the navigator button on the contact you want to call MCC 3100 for Windows Mobile functionality Figure 48 Contacts List screen Contacts Ro Y 4 Ix Fab coe TOR ok Fen opa wt vw Desk Front 613 847 2260 w John 425 555 3158 h 4 Scroll through the list and tap one of the following options e Dial Mobile with Nortel MCC3100 e Dial Home with Nortel MCC3100 e Dial Work with Nortel MCC3100 See Figure 49 on page 92 MCC 3100 for Windows Mobile functionality Figure 49 Menu list Contacts Q Y q X Call Work Call Home Call Mobile Send E mail Send Text Message Add to Speed Dial Add oice Tag Beam Contact Copy Contact Delete Contact Dial Mobile With Nortel MCC3100 Dial Home With Nortel MCC3100 Dial Work With Nortel MCC3100 The Call Dialpad screen appears and the MCC 3100 for Windows Mobile dials the number The status of the call appears in the dialpad display Virtual Private Network connection management Virtual Private Network connection management A Virtual Private Network VPN connection allows you to communicate through the public internet but maintain privacy through the use of a tunneling protocol and security procedures You can be required to establish a VPN connection to your enterprise before you can use the MCC
19. or one cellular call and multiple WiFi calls e Code Division Multiple Access CDMA devices can support multiple simultaneous incoming WiFi calls but only one cellular call e GSM and CDMA devices cannot support multiple simultaneous incoming cellular calls For more information see Appendix D Call sessions for mobile devices on page 123 If you receive two or more incoming calls simultaneously the calls present on separate panels of the Incoming Call dialog You can tab between the panels to view caller information before you accept or reject the calls See Figure 35 on page 68 MCC 3100 for Windows Mobile functionality Figure 35 Simultaneous incoming call a3 New incoming call from Gilles Rioux Second incoming call First incoming call In Figure 35 the dialog includes panels for two new incoming calls You can reject both calls accept one call and reject the other or accept both calls Be aware that if you accept both calls the first call that you answer is placed on hold when you accept the other call The dialog continues to display until you accept or reject all of your incoming calls Call Waiting If you receive a call while you are already engaged in a call you hear a tone and the Incoming Call dialog appears If you press the Send key or tap Talk a to accept the new call the current call is automatically placed on hold Call Waiting is available if you engage in a WiFi of GSM cellula
20. screen appears w 2 Tap Display 3 Use the MCC 3100 for Windows Mobile soft keyboard to enter your display name Your display name appears to other users while you are engaged in a call on the Wireless Fidelity WiFi network Managing your voice mail The MCC 3100 for Windows Mobile interface allows you to quickly check if you have any new messages and to access your mailbox to listen to them You can check the number of voice mail messages you have in your WiFi and cellular network mailboxes 1 On the navigation bar tap the Home icon 3 The Home screen appears 2 Check the New Messages section to determine the status of your mailboxes MCC 3100 for Windows Mobile functionality Table 4 shows voice mail message waiting indicators Table 4 Voice mail message waiting indicators Event Indicator Voice mail WiFi mailbox displays Yes to indicate that you message waiting have messages waiting Cellular mailbox displays the number of messages waiting The voice mail icon appears in the status bar No voice mail 0 indicates no messages Unknown indicates message status is unknown disconnected from the network Listening to messages You can access your WiFi and cellular mailboxes and listen to your voice mail messages directly from the MCC 3100 for Windows Mobile You can use the New Messages section or Call Dialpad screen to listen to new messages You should disable Cell voicemail t
21. settings on the MCC 3100 for Windows Mobile 1 From any screen select Tools gt Settings The MCC 3100 for Windows Mobile screen appears Tap the Audio tab The Audio panel appears Manual setup 3 Configure the settings listed in Table 13 on page 102 Table 13 Audio configuration fields Part 1 of 2 Packetization Rate ms Select the packetization rate for the voice portion of RTP packets Configure a value in 10 millisecond increments from 10 to 40 milliseconds The default is 20 milliseconds for all codecs Echo Suppression Echo suppression reduces the possibility that you hear your own voice while you engage in a WiFi call On HTC TyTn and 6800 devices echo suppression automatically enables when you use the system speaker and automatically disables when you use the ear piece You cannot change this operation nor can you enable or disable the Echo Suppression parameter On all other devices you can enable and disable the Echo Suppression parameter if the MCC 3100 for Windows Mobile does not engage in a call When you enable Echo Suppression the following settings take effect maximum echo suppression for WiFi calls e half duplex audio through the system speaker When you disable Echo Suppression the following settings take effect no echo suppression for WiFi calls e full duplex audio through the system speaker Manual setup
22. the alternate Enterprise Communication Server uses to receive SIP messages 4 Tap Apply to accept your changes or Undo to start again Firewall settings Use the following procedure to configure Firewall settings on the MCC 3100 for Windows Mobile 1 From any screen select Tools gt Settings The MCC 3100 for Windows Mobile screen appears 2 Tap the Firewall tab The Firewall panel appears Manual setup 3 Configure the settings listed in Table 12 on page 101 Table 12 Firewall configuration fields Pinhole Timer seconds If you select STUN as the Discovery Method set the Pinhole Timer to a value between 10 seconds and 3 minutes to keep the firewall port open If you select None as the Discovery Method and you clear Enable WiFi Standby in the Advanced settings set the Pinhole Timer to a value between 30 seconds and 3 minutes This maintains a permanent WiFi connection which is necessary if you want to make and receive WiFi calls at any time Whenever possible use a higher value 2 minutes or more to conserve battery life Discovery Method Select None or STUN If STUN is selected Stun Server and Stun Port fields appear Stun Server Enter the hostname or IP address of the Stun Server Stun Port Enter a port number Default is 3478 4 Tap Apply to accept your changes or Undo to start again Audio settings Use the following procedure to configure Audio
23. the soft keys to select options that appear on the dialpad display Back key Press the Back key to delete mistakes Network keys Use the network keys to select either a WiFi or a Cellular network connection Talk key Use the Talk key to initiate a call and perform other functions such as redial last number dialed End key Use the End key to terminate a call Enterprise key Use the Enterprise key to place a WiFi or cellular call on hold to initiate or join a WiFi conference or to transfer a WiFi call Microphone Use the microphone control to mute or unmute the control microphone Keypad Use the key pad to dial numbers or enter text The key pad appears when the MCC 3100 for Windows Mobile is in portrait view only When the MCC 3100 for Windows Mobile is in landscape view use the device keyboard The Call dialpad screen supports the following functions e Selecting a network while in manual roaming mode on page 58 e Monitoring a network while in automatic roaming mode on page 60 e Placing an outgoing call on page 61 e Receiving a call on page 65 e Call Waiting on page 68 Redialing the last number dialed on page 69 Ending a call on page 69 MCC 3100 for Windows Mobile functionality e Muting the microphone on page 69 e Switching between the earpiece and speaker phone on page 70 e Placing a call on hold on page 70 e Transferring a cal
24. 5 Proxy heartbeat sec The interval in seconds that the MCC 3100 for Windows Mobile tests the connection to the primary proxy server by sending OPTIONS request messages The MCC 3100 for Windows Mobile continues to send these messages even while the primary proxy is unavailable The default and minimum configurable value is 5 seconds SBR Prefix Enter the prefix for source based routing SBR defined on the Nortel PBX Users must ensure that the MCC 3100 for Windows Mobile application is configured properly e Tools gt Settings gt Line 1 tab Address must be a number to which the SPS can route e Tools gt Settings gt Advanced SBR Prefix provides the SIP Phone context Reg Expires secs The login timeout between SIP registrations The default is 3600 seconds 1 hour Call Log Size lines The size of the device main memory limits the call log size Specifying a large value can negatively impact device performance The default value is 100 lines Manual setup Table 14 Advance configuration fields Part 3 of 5 Lock Screen Select All Calls to enable the automatic screen lock select Never to disable it default If you enable this feature you deactivate all keys buttons and menus whenever you engage in a call incoming or outgoing A manual screen lock is also available for GSM devices See Phone security settings on page 108 The sc
25. C 3100 button The native Windows Mobile dialer stops and the view switches to the MCC 3100 for Windows Mobile application Basic setup and use Exiting the MCC 3100 for Windows Mobile You can leave the application running while the mobile device is on You must however exit the application before you perform the following software maintenance tasks e Upgrading the MCC 3100 for Windows Mobile software on page 26 e Uninstalling the MCC 3100 for Windows Mobile software from your mobile device on page 30 To exit the MCC 3100 for Windows Mobile application select Tools gt Exit The MCC 3100 for Windows Mobile application stops To restart the MCC 3100 for Windows Mobile see Starting MCC 3100 for Windows Mobile on page 33 Basic setup and use MCC 3100 for Windows Mobile functionality MCC 3100 for Windows Mobile functionality This chapter describes the Nortel Mobile Communication Client 3100 for Windows Mobile MCC 3100 for Windows Mobile functionality and includes the following topics e Home screen functions on page 49 e Adding a display name WiFi SIP only on page 50 e Managing your voice mail on page 51 e Call dialpad screen functions on page 56 e Audio Sessions screen functions on page 72 e SMS view screen functions on page 76 e Call Log screen functions on page 81 e Contact list Address book on page 88 Home screen functi
26. Call Forwarding 114 Call Waiting 114 Caller ID 114 GSM cellular service 111 H Headsets 42 Home screen functions 49 HP iPAQ hw69xx 14 HTC Apache 14 HTC TyTN 14 HTC Universal 14 IKE Proposal Autotmatic rekey 120 Use Default IKE Proposal 120 Incoming calls Cellular 66 WiFi 66 Instant Messages IM 76 IPSec Proposal Automatic rekey 121 Use Default IPSec Proposal 121 J Join Conference 76 K Keypad 57 L Landscape mode 43 Last Number Redial 11 Listening to your voicemail 52 Local Area Network LAN 125 Location setting CDMA 112 Logging on manually 55 Managing active audio sessions 75 Managing VPN connections 93 Manual roaming mode Network connection status 59 Network status 58 Message Waiting Indicator 12 Message Waiting Indicator MWI 11 Microphone control 57 Missed Call Indicator MCT 11 Missed calls 53 Mobile Communication Client MCC 125 Monitoring networks in automatic mode 60 Multimedia Communication Server MCS 125 Muting the microphone 69 N Navigation bar 43 Network connection status 59 Network keys 57 Network status 40 O Optional prefix 64 Original Equipment Manufacturer OEM 15 Outbound calls Prefix options 63 Outbound calls dialing plan 63 P PBX Prefix option 63 Perfect Forward Secrecy PFS 118 125 Phone ringer volume 41 Phone speaker volume 41 Pin Unlock Key PUK 125 Place an emergency call 62 Placing a call on hold 70 P
27. Compose screen appears MCC 3100 for Windows Mobile functionality Figure 42 Compose screen MCC 3100 Oe Y 4 bk 2 9 Compose new SMS To SMS Count 26 160 Test SMS to cell number ca O 3 If necessary select the appropriate option to change networks e Cell for SMS messaging e WiFi for Instant Messaging MCS 5100 only You can switch networks only if the MCC 3100 for Windows Mobile is set to operate in manual roaming mode For more information see Network roaming mode selection on page 39 4 Enter a mobile phone number or SIP username in the To field Type your message in the SMS box Limit the message to 160 characters maximum some networks require shorter messages than 160 characters 6 Press the Send key The Sent folder stores a copy of the message You receive a delivery notification message indicating success or failure if your administrator enables SMS Notification in the configuration settings If you send a message on the WIFi network you must enter a valid SIP user name for a user in your domain MCC 3100 for Windows Mobile functionality Reply to a message You can reply to a message that appears in your inbox 1 On the navigation bar tap the SMS View icon 3 The SMS View screen appears Select the Inbox folder Tap and hold a message then select Reply from the menu or highlight a message and select Reply from the command bar The Compose screen appea
28. Key extended e PKI Extended Auth PKI certificate extended VPN connections Table 19 Authentication fields Part 2 of 2 Field name Description If you select PSK regular or extended as the VPN authentication method the following fields display e Group Authentication ID e Group Authentication Password e Extended Authentication ID Type e Extended Authentication ID e Extended Authentication Password Group Authentication ID Enter the ID for group authentication Group Authentication Enter the password for group Password authentication Extended Authentication Select the ID type for extended ID Type authentication Extended Authentication Enter the ID for extended authentication ID Extended Authentication Enter the password for extended Password authentication You can leave the ID and password fields blank You are prompted to enter the ID and password every time you start a VPN connection 7 Tap the IKE Proposal tab and configure the following fields e Use Default IKE Proposal e Automatic rekey VPN connections For more information see Table 20 Table 20 IKE Proposal fields Field name Description Use Default IKE Proposal Select the check box to use the default IKE proposal or clear the check box to configure a customized IKE proposal If the check box is cleared you can modify the following fields e IKE Group IKE Ciph
29. MPORTANT You must run the MCC 3100 for Windows Mobile in the foreground in order to adjust the volume control settings Use the MCC 3100 for Windows Mobile built in volume controls for the following settings e To select the call alert mode ring vibrate or off e To set the phone ringer volume e To set the phone speaker volume Basic setup and use You can use the MCC 3100 for Windows Mobile in WiFi mode with a headset or as a handsfree device IMPORTANT Users are advised to select use headsets which are designed to reduce excessive sound pressure levels or acoustical shocks Users should check that their headsets do meet their respective National or International Acoustical and Safety requirements While the MCC 3100 for Windows Mobile is inactive you can adjust all settings You can adjust only the phone speaker volume while the MCC 3100 for Windows Mobile is active 1 On the MCC 3100 for Windows Mobile status bar tap the Volume icon PE Me 2 Select the applicable check box to set the call alert mode ringer on off or vibrate mode 3 Use the slider to adjust the phone ringer and speaker volume as shown in Figure 19 Figure 19 Volume adjustment Phone speaker volume Mobile device volume Ringer on off Vibrate on off Basic setup and use Your device can offer enhanced handset speaker performance when in SIP mode For further information see Norte Mobile Communication C
30. NORTEL Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Client 3100 for Windows Mobile User Guide 81606000000 S000 OCOC0COOG00IN Hw 00001010101000 Revision history November 2007 Standard 01 04 This document is upissued to support the Nortel Mobile Communications 3100 Series Portfolio on Nortel Communication Server 1000 Release 5 0 and Multimedia Communication Server 5100 Release 4 0 This document includes a statement that only the HTC TyTN device supports Ocotber 2007 Standard 01 03 This document is upissued to support the Nortel Mobile Communications 3100 Series Portfolio on Nortel Communication Server 1000 Release 5 0 and Multimedia Communication Server 5100 Release 4 0 This document includes a statement to install the application on the memory device September 2007 Standard 01 02 This document is upissued to support the Nortel Mobile Communications 3100 Series Portfolio on Nortel Communication Server 1000 Release 5 0 and Multimedia Communication Server 5100 Release 4 0 This document includes updates for technical content based on CR Q01743143 01 September 2007 Standard 01 01 This document is issued to support the Nortel Mobile Communications 3100 Series Portfolio on Nortel Communication Server 1000 Release 5 0 and Multimedia Communication Server 5100 Release 4 0 Revision history Contents WiNICOUGCHON cc escip oes weney pees aws eer eseau
31. Software installation This section describes how to install upgrade and uninstall the Nortel Mobile Communication Client MCC 3100 for Windows Mobile on a mobile device Before you install the MCC 3100 for Windows Mobile software ensure that you use a Universal Serial Bus USB cable to connect the mobile to the PC Use Microsoft ActiveSync 4 1 or later to install upgrade and uninstall the MCC 3100 Windows Mobile software Start ActiveSync and synchronize the date and time between the mobile device and the PC If you do not synchronize the devices the installation fails because the product license is not configured for the current date and time Although this section describes how to use Microsoft ActiveSync to install the MCC 3100 for Windows Mobile software you can also use infrared or Bluetooth wireless technology Installing the MCC 3100 for Windows Mobile software Prior to installation obtain MCC3100 WM VPN exe from your system administrator 1 2 3 4 5 Copy MCC3100 WM VPN exe to a folder on your computer Use a USB cable to connect the mobile device to your computer Start Microsoft ActiveSync Double click MCC3100 WM VPN exe Click Run The Choose Setup Language window appears See Figure 2 on page 18 Software installation Figure 2 Choose Setup Language window Choose Setup Language ay x Ey Select the language for this installation from the choices below 3 6 Choose the s
32. again 5 Tap OK to save the configuration Network roaming mode selection Select one of the following network roaming modes manual you can manually log on to the available networks and select a dialout network for outgoing calls and messages either WiFi or cellular automatic the MCC 3100 for Windows Mobile automatically logs on to the available networks and selects a dialout network for outgoing calls and messages either WiFi default or cellular IMPORTANT Before you select a network roaming mode ensure that the mobile device can connect to both the WiFi and cellular networks For instructions on establishing network connections see the documentation provided with your mobile device Selecting a roaming mode Select Tools gt Automatic Roaming or Manual Roaming The MCC 3100 for Windows Mobile switches to the roaming mode you select Basic setup and use The button lamp indicates your network status If the WiFi signal strength is too low you cannot register to the Call Server See Table 3 on page 40 Table 3 Network status Button lamp Status Green You are logged on to the network Yellow The network is available but you are not logged on Red The network is unavailable Orange Low WiFi signal strength Log on prevented For more information about managing your network connections see the following sections e Logging on a network manually on page 55
33. aller name display the following numbers are required e Home telephone The contact home based telephone number on the PSTN e Mobile telephone The contact mobile phone number on the cellular network MCC 3100 for Windows Mobile functionality e Work telephone The contact business number on the PSTN or SIP username on the WiFi network Typically the SIP username is an extension number All other numbers are optional The contact name appears on the MCC 3100 for Windows Mobile display when you receive a cellular call from a number that matches Home tel Mobile tel or Work tel programmed in the Contact list 4 Tap OK Calling a contact on the Contact List You can use the stylus or the navigator button to select someone to call The navigator button enables you to place the call with one hand when dialing the contact work home or cellular number 1 Connect to the cellular or WiFi network For more information see Logging on a network manually on page 55 A cellular network connection is required for calls to home work and mobile numbers A WiFi network connection is required for calls to SIP usernames on the WiFi network See Adding a contact to the Contact List on page 89 DB 2 On the navigation bar or on the Windows Mobile Today screen tap the Contact List icon The Contacts List screen appears 3 Doone of the following actions to select a contact Use the stylus to scroll through the
34. ame to create a complete SIP address For CS 1000 the SIP username must match the Authentication ID Display Name The name that other users see on their devices if supported when you engage ina call or SIP message session SMS Line Type Always Private Line Label The label that appears on the WiFi line button in the Call Dialpad screen The label is restricted to a maximum of three alphanumeric characters The default label is P1 Authentication ID Your SIP authentication username for example johnSmith For CS 1000 your SIP authentication username must match the Authentication ID Authentication Password Your SIP authentication user password for example 95786 Call Forward Always Select this check box to forward all incoming WiFi calls to the number specified You can also enable this feature on the Home screen See Enabling Call Forward WiFi only on page 54 Manual setup Table 10 Line 1 configuration fields Part 2 of 2 Call Forward If you enable WiFi call forwarding the mobile Reminder device briefly rings whenever a call forwards to the number you specify Call Forward To The phone number SIP URI or voice mailbox to which WiFi calls forward To ensure that you have entered a valid telephone number or SIP URI perform the following test 1 Enable the Call Forwarding feature 2 From another device call the address f
35. anagement menu includes the following options e Go to Audio Panel activates the call session in the Call Dialpad screen e Join Conference adds the call session to the conference This menu item is available only when there is an active conference on the MCC 3100 for Windows Mobile For more information see Setting up a conference call WiFi only on page 71 e Put Session on Hold places the call session on hold changing its status from In Call to On Hold e Make Session Active resumes a held call session changing its status from On Hold to In Call Terminate Session ends the call session 4 Select a menu option to update the call session For more information on the Audio Sessions screen icons see Table 8 on page 74 SMS view screen functions The MCC 3100 for Windows Mobile supports SMS and Instant Messages IM Your current network connection either cellular or WiFi controls the type of message you send You can send SMS messages to mobile phones and IM to SIP clients MCS 5100 only g Figure 40 on page 77 shows the SMS view screen MCC 3100 for Windows Mobile functionality Figure 40 SMS view screen Nortel MCC3100 gt y QSMS View Folders Inbox Command bar PeCompose Reply Delete From Date Bold text Walid Ismail lt sip wi 05 09 07 09 45 53 indicates Walid Ismail lt sip wi 057 09 07 09 49 03 e i John Doe lt sip jdoe 05 09 07 09 55 32 Faget Highli
36. avigate to the My Documents folder NO MT Pwo HN To copy the license key license txt from your computer to the My Documents folder right click on license txt then press Copy Go to My Documents and press Paste Software installation 8 After you install the license key start the MCC 3100 for Windows Mobile and configure the application settings IMPORTANT When the MCC 3100 client application launches for the first time it requires a connection to the Internet to validate the license information Thus you must establish a connection to the Internet before the MCC 3100 client application launches You can establish this connection by means of one of the following USB ActiveSync to a PC with an Internet connection WiFi connection with direct access to the Internet Cellular data connection IMPORTANT If you use VPN the VPN client is not available until the license information validates If you use VPN by means of a WiFi connection to obtain access to the Internet use one of the following to validate the license USB ActiveSync to a PC with an Internet connection Cellular data connection For more information see Starting MCC 3100 for Windows Mobile on page 33 and How to enter your configuration settings on page 35 9 Copy the license key file license txt to a folder on your computer Backing up the license key Save a copy of the license key in case you delete
37. bile soft keyboard to enter the Call Log Size lines 4 After the configuration completes tap the OK button in the upper right portion of the screen Contact list Address book The MCC 3100 for Windows Mobile Contact List is integrated with the Windows Mobile Address Book The Contact List supports the following functions e Accessing the Contact List on page 88 e Adding a contact to the Contact List on page 89 e Calling a contact on the Contact List on page 90 Accessing the Contact List Use the following procedure to access your Contact List 1 On the navigation bar or on the Windows Mobile Today screen tap the Contact List icon The Contacts List screen appears 2 Use the navigational tools located at the top of the screen to sort the list and to search for contacts MCC 3100 for Windows Mobile functionality Adding a contact to the Contact List Use the following procedure to add a contact to the Contact List 1 On the navigation bar or on the Windows Mobile Today screen D tap the Contact List icon The Contacts List screen appears 2 Select New Contact The Edit Contact screen appears Figure 47 Edit Contact screen Contacts PB Ti 6 55 fok Name Job title Department Company Work tel Work Fax Work addr E mail 3 Enter the contact personal information including the name and telephone number To facilitate outbound dialing and c
38. ce that does not support the Call Dialpad When you enable alpha to digit mapping the mapped keys function as numeric keys For example if 0 is mapped to A the A key always functions as the 0 key Disable alpha to digit mapping to restore alphabetic functionality SIP Voice Mail Enter the SIP address to access the enterprise voice mail server to access your mailbox on the WiFi network directly from the MCC 3100 for Windows Mobile The method you use to call your mailbox varies from one device to another Possible methods include e Tap and hold Mailbox key on Call Dialpad e Tap and hold the 1key on Call Dialpad e Tap and hold the 1 key on device keyboard requires alpha to digit mapping Manual setup Table 14 Advance configuration fields Part 5 of 5 Enable WiFi Standby If you select this check box the mobile device enters standby mode whenever it is switches off for example you press the Power button or the activity timer expires In standby mode the device backlight touch and audio are off and the range of the WiFi radio reduces but the system remains active and the MCC 3100 for Windows Mobile can continue to receive calls and messages If you clear this check box the mobile device power downs when it is switches off and the MCC 3100 for Windows Mobile cannot receive calls and messages Turn Off if WiFi If you select Enable WiFi Standby you can Unregistered for specify a t
39. ctionality which extends battery life e Basic Bluetooth connectivity for cellular and WiFi calls advanced support varies by headset and mobile device Requirements The MCC 3100 for Windows Mobile requires the following devices e Mobile device handsets that support one of the following network connection modes WiFi network connectivity for WiFi mode WiFi and CDMA network connectivity for WiFi CDMA mode WiFi and GSM network connectivity for WiFi GSM mode e Any type of wireless access point located in the enterprise at home or in a public hot spot e Nortel Communication Server programmed with a SIP account for each WiFi user Supported platforms Table 2 shows supported hardware operating systems and network connections Table 2 Supported platforms Part 1 of 2 Dual mode device Operating system 0 5 HP iPAQ hw69xx Windows Mobile 5 0 HTC Apache Windows Mobile 5 0 UTStarcom 6700 HTC Universal Windows Mobile 5 0 HTC TyTN Windows Mobile 5 0 Introduction Table 2 Supported platforms Part 2 of 2 Dual mode device OEM Operating system Original Equipment Manufacturer OEM names are provided Local carriers can sell the same devices under different names IMPORTANT You must use handsfree operation or a headset to make or receive WiFi calls on all supported mobile devices except HTC TnTN Introduction Software installation
40. displays if the number matches more than on record Unknown Contact displays if the number does not match any records To program a contact work mobile and home numbers see Adding a contact to the Contact List on page 89 For WiFi calls The caller ID name displays if the incoming SIP message includes a friendly name See Figure 34 The caller SIP address displays if the incoming SIP message does not include a friendly name or if the call control service does not support optional SIP messaging 1 Press the Send key or tap Talk to accept the call 8 The dialpad display provides the following information e Call timer e In Call status e Caller ID if available Figure 34 shows the dialpad display when you accept the call Figure 34 Dialpad display Call Timer Call Status Caller ID SWRA On oo TE v Call 2 Press the End key or tap End to decline the call ts If you decline the call the call forwards to voice mail if your system administrator properly configures your cellular and WiFi voice mail MCC 3100 for Windows Mobile functionality accounts Cell calls forward immediately and WiFi calls forward after a short delay During the delay you can press the Send key or tap Talk K to accept calls Simultaneous incoming calls The following limitations apply to this feature e Global System for Mobile Communications GSM devices can support multiple simultaneous incoming WiFi calls
41. e Selecting a network while in manual roaming mode on page 58 e Monitoring a network while in automatic roaming mode on page 60 Screen lock The screen lock disables all keys buttons and menus on the MCC 3100 for Windows Mobile to prevent accidental user input such as hanging up while engaged in a call The screen lock does not disable keys and buttons on the device You can turn the screen lock on manually from any screen or program the screen lock to turn on automatically whenever you are engaged in a call Enabling the screen lock manually To turn the screen lock on select Tools gt Lock Screen For more information see Appendix A Manual setup on page 97 Disabling the screen lock manually To turn the screen lock off tap and hold the Lock button for approximately half a second Basic setup and use For more information see Appendix A Manual setup on page 97 Enabling the screen lock automatically Use the following procedure to use the automatic screen lock 1 Select Tools gt Settings The MCC 3100 for Windows Mobile Configuration screen appears 2 Tap the Advance tab 3 Select On Calls for the Lock Screen field 4 Click Apply 5 Tap OK The screen lock turns on automatically whenever you engage in an incoming or an outgoing call To turn the screen lock off tap and hold the Lock button for approximately half a second Setting the call alert mode and phone volume I
42. e deletion Call sessions for mobile devices Appendix D Call sessions for mobile devices The Mobile Communication Client MCC 3100 for Windows Mobile supports a different number of call sessions depending on whether it is a Code Division Multiple Access CDMA or a Global System for Mobile Communications GSM mobile device Table 22 on page 123 shows the maximum number of call sessions supported on a CDMA mobile device Table 22 CDMA device maximum number of call sessions Call type by network Maximum number of call sessions Cell only 1 WiFi only 6 maximum Cell WiFi mix Mix not possible Table 23 on page 123 shows the maximum number of call sessions supported on a GSM mobile device Table 23 GSM device maximum number of call sessions Call type by network Maximum number of call sessions Cell only 2 active 1 in call 1 in hold or 1 incoming WiFi only 6 maximum Cell WiFi mix 1 cell and 6 WiFi Call sessions for mobile devices Acronyms Table 24 lists the acronyms used in this guide Table 24 Acronyms Acronym Full Name AES Acoustic Echo Suppression AP Access Point CDMA Code Division Multiple Access CFW Call Forward all calls CNG Comfort Noise Generation CS Communication Server DND Do Not Disturb DNS Domain Naming Service DSCP Differentiated Services Code Point DTMF Dual Tone Mult
43. e device contains a storage card select an installation location for the MCC 3100 for Windows Mobile See Figure 11 on page 23 Figure 11 Installation location Choose a location to install Nortel MCC3100 Device Storage Card Space Needed 7619 KB Install amp Cancel 19 Select the location where you want to install and run the MCC 3100 for Windows Mobile Device or Storage Card 20 Tap Install The application installs in the location you select 21 Tap OK to restart the device 22 On the mobile device tap the WiFi icon on the status bar The WiFi Connectivity bubble appears 23 Tap Turn Off Wi Fi then tap Turn On Wi Fi 24 Install the License key See Installing the MCC 3100 for Windows Mobile software on page 17 Software installation Managing the license key Before you can use the MCC 3100 for Windows Mobile you must add your license key to the mobile device Save a copy of your license key in case you delete the original license key Contact your administrator if you do not have a License key Installing the license key Obtain your license key from your system administrator then use the following steps to install the license key Copy the license key file license txt to a folder on your computer Use a USB cable to connect the mobile device to your computer Start Microsoft ActiveSync Click Explore Click on My Windows Mobile Based Device in the explorer window N
44. e right side of the screen to scroll through the list The Missed Calls indicator reduces by one whenever you review return or delete a missed call from the Call Log screen Filtering calls Filter options control which calls display in the Call Log The following filter options are available e All Calls default e Incoming Calls e Missed Calls e Outgoing Calls To filter calls select a filter option from the Filter list The Call Log displays calls for the filter option you select See Figure 46 Figure 46 Filter calls Nortel MCC3100 Qo Y 4 ix Call Log Filter All Calls v Remove All Sort 4710 2 2007 07 19 134Missed Calls Walid Ismail 2 2007 09 04 14 58 12 00 00 07 S wiFi 20 2007 07 19 13 55 19 00 00 08 S Cellular walid Ismail 2 Q 2007 09 04 14 57 47 00 00 10 S wiFi 6745555 3 2007 08 24 13 14 11 00 00 21 F Cellular Tos SO ID MCC 3100 for Windows Mobile functionality Sorting calls Use the sort options to control the order in which the Call Log lists the calls The following sort options are available e Caller ID default e Call Start e Duration By default the list is sorted in descending order A to Z You can reverse the list to sort in ascending order Z to A 1 To sor calls select a filter type from the Sort list 2 Tap the Sort order button to change the order ai The Call log shows calls for the sort option you select 3 To cha
45. ent InstallShield Wizard E Choose Destination Location Select folder where setup will install files Install Nortel Mobile Communication Client to C Program Files Nortel MCC3100 Change InstallShield lt Back Cancel 12 Click Next The Ready to Install the Program window opens See Figure 6 on page 20 Figure 6 Ready to Install the Program window Nortel Mobile Communication Client InstallShield Wizard A Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings click Back Click Cancel to exit the wizard InstallShield crea Software installation 13 Click Install After the program installs the InstallWizard Complete window appears Figure 7 InstallWizard Complete window Nortel Mobile Communication Client InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successfully installed Nortel Mobile Communication Client Click Finish to exit the wizard lt Back Cancel 14 Click Finish The Pending Application Install window appears See Figure 10 on page 22 Figure 8 Pending Application Install window Pending Application Install x On the next mobile device connection the installed applications will be downloaded to the device The installation program scans the mobile device to determine if
46. er e IKE Hash e IKE PRF e IKE Lifetime Automatic rekey Select the check box to perform an automatic rekey when the IKE lifetime expires 8 Tap the IPSec Proposal tab and configure the following fields e Use Default IPSec Proposal e Automatic rekey VPN connections For more information see Table 21 Table 21 IPSec Proposal fields Field name Description Use Default IPSec Proposal Select the check box to use the default IKE proposal or clear it to configure a customized IKE proposal If it is cleared you can modify the following fields e IPSec Group e IPSec Cipher e IPSec Hash e IPSec Lifetime Automatic rekey Select the check box to perform an automatic rekey when the IPSec lifetime expires 9 Tap Save Profile The new profile is added to the Profiles list 10 Select the Enable VPN check box to activate the VPN profile for WiFi network connections Editing a VPN profile Use the following procedure to edit a VPN profile a Tap Tools gt VPN The VPN Control Panel appears Tap Edit Profile Edit the profile a F oO N From the Profiles list select a profile Tap Save Profile to save your changes VPN connections Deleting a VPN profile Use the following procedure to delete a VPN profile 1 Tap Tools gt VPN The VPN Control Panel appears Select a profile from the Profiles list Tap Delete Profile Tap Yes to confirm th
47. etup language then click OK The License Agreement window appears See Figure 3 on page 18 Figure 3 License agreement window Nortel Mobile Communication Client InstallShield Wizard E License greement gt Please read the following license agreement carefully i NORTEL SOFTWARE LICENSE Ea IMPORTANT NOTICE Carefully read this license agreement License BEFORE a downloading this software Software b installing using or accessing the software provided also Software or c installing or using the hardware unit provided with v accept the terms of the license agreement Print do not accept the terms of the license agreement InstallShield Back Cancel 7 f you agree with the terms of the License Agreement select the appropriate button and click Next The Welcome to the InstallShield Wizard for Nortel Mobile Communication Client window appears 8 Click Next The Customer Information dialog box appears See Figure 4 on page 19 Software installation Figure 4 Customer information Nortel Mobile Communication Client InstallShield Wizard Customer Information Please enter your information lnstallshiela 10 Enter your User Name and Company Name 11 Click Next Choose a folder to install the files on your PC See Figure 5 on page 20 Software installation Figure 5 Choose Destination Location window Nortel Mobile Communication Cli
48. f the Call Log on page 88 MCC 3100 for Windows Mobile functionality Call Log indicators Table 9 shows the Call Log indicators Table 9 Call Log indicators Part 1 of 2 Indicator Icon Description Call status Q Green arrow outgoing call ie Blue arrow incoming call K Red arrow missed call Media type Q Audio lists only audio calls WiFi A wireless mode automatic roaming Network type WiFi M wireless mode manual roaming Cellular A cellular mode automatic roaming Cellular M cellular mode automatic roaming _ellular M No Service no available eS twork MCC 3100 for Windows Mobile functionality Table 9 Call Log indicators Part 2 of 2 Indicator Icon Description Caller ID lt name number gt Caller number or name Call Start lt date time gt Date and time that the call started Session duration lt HH MM SS gt Duration of call Accessing the Call Log You can access the Call Log to view a history of received dialed and missed calls 1 On the navigation tool bar tap the Call Log icon gQ The Call Log screen appears Figure 45 Call Log screen Ah mcc3100 gt BQ 4 93904003 nortel com 2007 06 26 14 46 54 00 00 00 WiFi 93904003 nortel com 2007 06 26 14 46 29 00 00 00 WiFi MCC 3100 for Windows Mobile functionality 2 Use the slider bar at th
49. form one of the following steps e To retain your configuration settings tap No e To remove your configuration settings tap Yes If you tap Yes you must reenter new configuration settings before you can use MCC 3100 for Windows Mobile 21 Tap OK to restart your mobile device Uninstalling the MCC 3100 for Windows Mobile software from your mobile device This procedure describes how to remove the MCC 3100 for Windows Mobile software from your mobile device Before you uninstall the MCC 3100 for Windows Mobile software ensure you install that Microsoft ActiveSync and connect the mobile device and the PC with a Universal Serial Bus USB cable 1 Tap Tools gt Exit to stop the MCC 3100 for Windows Mobile software 2 Tap Start gt Settings Tap the System tab 4 Tap Remove Programs In the Remove Programs window select MCC 3100 from the Programs in storage memory list Tap Remove Tap Yes At the prompt to remove log files tap Yes or No oOo NO 0 At the prompt to restart your device after you remove the program tap OK or Cancel Software installation Uninstalling the MCC 3100 for Windows Mobile software from your PC This procedure describes how to remove the MCC 3100 for Windows Mobile software from your PC Before you uninstall the MCC 3100 for Windows Mobile software ensure you install that Microsoft ActiveSync and connect the mobile device and the PC with a Universal Serial Bus USB cable
50. ft keyboard dial the telephone number For example 1234567 Tap and hold Talk W The Prefix Options screen appears 2 Select the Add PBX Dial out Prefix check box MCC 3100 for Windows Mobile functionality 3 Tap Call The system inserts the PBX prefix and calls the number For example 9 1234567 You can use the PBX Prefix in conjunction with the Optional Prefix When the Prefix Options screen appears select the PBX Prefix check box and select an Optional Prefix from the list The system inserts the PBX Prefix followed by the Optional Prefix and calls number For example 9 6131234567 Invoking the Optional Prefix from the dialpad 1 On the Windows Mobile soft keyboard dial the telephone number For example 1234567 2 Tap and hold Talk SX The Prefix Options screen appears 3 Select the Add PBX Dial out Prefix check box WiFi only 4 Select an Option Prefix from the list 5 Tap Call For cellular calls the system inserts the Optional Prefix and calls the number for example 613 1234567 For WiFi calls the system inserts the PBX Prefix followed by the Optional Prefix and calls the number for example 613 1234567 Contact list Call log or SMS view You can also insert prefixes in numbers you call from the Contact list Call Log or SMS view From the Contact list you can preconfigure the contact with a Prefix You can select a PBX Prefix and an Optional Prefix For more information see Contact li
51. functionality You can use this screen to call a telephone number or a user name 3 To make a call use the MCC 3100 for Windows Mobile integrated keyboard the device hardware keyboard or the Windows Mobile soft keyboard If you enter an incorrect number or username swipe the dialpad display with your finger or tap the backspace key to delete it 4 Press the Send key or tap Talk The MCC 3100 for Windows Mobile dials the number or user name The status of the call appears in the dialpad display at the top of the screen See Figure 32 on page 62 Figure 32 Call status WIFI a Calling 91234567 nortel com You can also place an outgoing call to an entry in your Contact list For more information see Calling a contact on the Contact List on page 90 Place an emergency call When you dial an emergency number such as 911 while you are connected to the cellular network the system switches from the MCC 3100 for Windows Mobile to the basic dialpad or native phone and places the call to the dispatch centre For more information contact your administrator Before you place an emergency call from the MCC 3100 for Windows Mobile ensure that you connect to the cellular network 1 Dial the emergency number for example 911 2 Press Send key or tap Talk The system switches to the Windows Mobile native phone and places the call to the dispatch centre By default the MCC 3100 for Windows Mobile identifies
52. g call 61 Place an emergency call 0 00e cease 62 Outbound calls dialing plan 2 2e8 0085 00046 63 Receivingacall ere ere TETT EESTE EEIT e 65 Simultaneous incoming calls aeaaaee 67 WCU SARA a ache ed a dhl ie a aaah Use Siew al a 68 Redialing the last number dialed igen 69 SHG Cals 2c eure bee neat eee eet ekaare eee s eM 69 Muting the microphone o6 ot cc n eee dee ss ce tae 69 Switching between the earpiece and speaker phone 70 Placing a Call On hold oi s4cacsckaraes daa ieeioae ea 70 Transferring a call WiFi only patani TEET ee Setting up a conference call WiFi only 71 Audio Sessions screen functions 0 00005 72 Audio session indicators iviweteetdeauagen 74 Managing active audio sessions 79 SMS view screen functions 0 0c eee eee eee 76 Read a message ETEN E E PE E TEEN ac T Compose an SMS view screen new message 78 Reply to a message nananana 80 Delete messages TITT EET eee 80 CUS ant tA dade dtk ORE Mahe bhkdS SRR 80 Call Log screen functions 1 04 ca cchenee sor nne ei wake 81 Call Log indicators Tener PETET TAPET eagae OO Accessing the Call Log 0 00 cece eae 84 PICU CNS Laie tas ca Dik dole ndededmddloe ses mae 85 SOUND CUS ceakkne cared in rid spra ransana dee 86 Calling from the Call Log 2sc
53. ght to view W 16135553274 lt sip 6 05 09 07 10 10 05 message details N A Sender name A 6135553274 sip 6135553274 mcc3100 com Message text Yes I am out most of the week O RIEP SMS View screen supports the following functions e Read a message Compose a new message e Reply to a message e Delete messages e Calla user Read a message Your mobile device uses the following methods to alert you to new messages e The device beeps The new message icon displays in the Windows Mobile status bar e The notification pop up window displays in the application area See Figure 41 on page 78 MCC 3100 for Windows Mobile functionality Figure 41 New text message window NortelMcc3i00 fq f Y lt x X SMS View Folders Inbox Compose Reply Delete Walid Ismail lt sip wi 05 09 07 09 49 03 John Doe lt sip jdoe 05 09 07 09 55 32 QJ 6135553274 lt sip 6 05 09 07 10 10 05 f New Text Message 6135553274 Click View to read the message immediately or click Close to read the message at a later time New messages are listed in the Inbox of the SMS View screen Highlight a message to view the sender number and the message text at the bottom of the application panel See Figure 40 on page 77 Compose an SMS view screen new message Use the following procedure to compose a new message 1 On the navigator bar tap the SMS View icon 2 2 On the command bar select Compose The
54. he Confirm New PIN field e Select the Change button to activate the new PIN You can now use the new PIN to lock or unlock the device IMPORTANT You must remember your PIN If you enter an incorrect PIN five times you must enter a PIN unlock key PUK Contact your service provider to obtain your PUK Manual setup Configuring CDMA or GSM features on your phone pad Saar B Configuring CDMA or GSM features on your phone The following procedure provides what is typically available on Code Division Multiple Access CDMA and Global System for Mobile Communications GSM networks Settings are specific to your device See your device documentation to confirm the services your device supports Your cellular service provider can offer a different selection of services than the services listed in Table 16 on page 112 and Table 17 on page 113 For more information see your mobile device guide 1 Select Tools gt Cellular Services The Cellular Service Configuration screen appears Tap the tabs located at the bottom of the screen to access the configuration panels 2 To update the CDMA or GSM cellular services settings perform the following actions a Select the Services tab b Select a service from the list c Tap the Get Settings button d Configure the CDMA or GSM cellular services settings To configure CDMA cellular settings see Table 16 on page 112 To configure GSM cellular settings see Table
55. i Frequency EF Expedited Forwarding FQDN Fully Qualified Domain Name GSM Global System for Mobile Communications LAN Local Area Network MCS Multimedia Communication Server MCC Mobile Communication Client PFS Perfect Forward Secrecy PBX Private Branch Exchange PSTN Public Switched Telephone Network PUK Pin Unlock Key Acronyms Table 24 Acronyms Acronym Full Name RTP Real Time Transport Protocol SIM Subscriber Identity Module SIP Session Initiation Protocol SMS Short Message Service STUN Simple Traversal of Universal Dialing Plan UDP Uniform Dialing Plan URI Universal Resource Identifier URL Universal Resource Locator VAD Voice Activity Detection VPN Virtual Private Network WLAN Wireless Local Area Network WiFi Wireless Fidelity Index A Access Point AP 125 Accessing the call log 84 Acoustic Echo Suppression AES 13 125 acronyms 125 Adding a display name 50 Adding a VPN profile 117 Address book 88 Audio Panel 76 Audio session indicator Call on hold 74 Call State 75 call terminated 74 Caller number or name 75 Cellular A 75 Cellular M 75 in call 74 incoming call 74 missed call 74 No service 75 outgoing call 74 Remote party call on hold 74 WiFi A 75 WiFi M 75 Audio session indicators 74 Audio sessions 72 Authentication Gateway 118 Automatic rekey IKE Proposal 120 IPSec Proposal 121 B Back key 57 Basic setup 33 Blue
56. imeout period of 1 to 120 minutes This causes the mobile device to turn off when it is in standby mode and when you unregister from the WiFi network for longer than the period of time you specify If you clear this check box the device power status is unaffected by the WiFi network connection 4 Tap Apply to accept your changes or Undo to start again Dialing Plan settings Use the following procedure to configure Dialing Plan settings on the MCC 3100 for Windows Mobile 1 From any screen select Tools gt Settings The MCC 3100 for Windows Mobile screen appears 2 Tap the Dialing Plan tab The Dialing Plan panel appears Manual setup 3 Configure the settings listed in Table 15 on page 108 Table 15 Dialing Plan configuration fields PBX Prefix If you place a call on the WiFi network select the PBX Prefix in order to route the call to a PBX For example if you dial 3257023 and then select a PBX Prefix 9 the ultimate number is 9 325 7023 The PBX removes the 9 and before the call forwards to a destination outside the WiFi network PSTN Optional Prefix If you place a call on either the cellular or WiFi network select an Optional Prefix to insert in the number you dial Typical Optional Prefixes include areas codes for example 416 and country codes for example 33 For WiFi calls you can use the Optional Prefix in conjunction with the PBX Prefix For example if you dial 325
57. information about Screen View modes see Screen views on page 43 Introduction Message Waiting Indicator MWI indicates voice mailbox messages For more information see Managing your voice mail on page 51 Missed Call Indicator MCl enables you to quickly check the total number of missed WiFi or cellular calls For more information see Checking for missed calls on page 53 Integration with Windows Mobile Outlook synchronizes your address book between a PC and the mobile device For more information see Contact list Address book on page 88 Volume control Mute Vibrate mode Call Log iists all incoming outgoing and missed calls For more information see Call Log screen functions on page 81 Today screen icons displays Home Dialpad audio sessions and SMS screen icons when the MCC 3100 for Windows Mobile application is active Virtual Private Network VPN establishes a VPN tunnel for secure WiFi access to your enterprise network For more information see Appendix C VPN connections on page 117 The MCC 3100 for Windows Mobile supports the following call features Do Not Disturb DND blocks incoming calls if enabled WiFi mode only Call Hold places you or a WiFi call on hold In Cellular mode support for Call Hold depends on your cellular operator subscription service Last Number Redial redials the last number you dialed WiFi mode only Call
58. isvesesadveraxeherpes 86 Sending a message from the CallLog PEET 86 Clearing the Call LOG ersi iacscvevscieeeerearanmas 87 Setting the size of the Call Log 88 Contact list Address book cai alana eee hie hehe Rae OS Accessing the Contact List icc iccrciee ceca wreiees 88 Adding a contact to the Contact List 89 Calling a contact on the Contact List 90 Virtual Private Network connection management 93 Establishing a VPN connection 94 Disconnecting a VPN connection 95 Manual SQUID asriccciege crete Lia gereereuregewe een 97 LING SSHNGS cc iancdapdetawneeaicands sega TETIT se O7 PRO SOUMO taa a aa aaa eA 99 Firewall STUN ct inp aac eae denea GR lad ai ed Bale 100 Audio SCUINGS osere sek cedoeee rrt dened ee eee ed 101 Advance settings 2 snes eh dia robb dev adsveaeeses 103 Dialing Plan settings Ceres TITTET PITT Gidea VE Phone security settings 00 eee ee eee 108 Configuring CDMA or GSM features on your phone 111 VPN CONNGCHIONS 2 22202 cce es cde ee ccees seen eens 117 Adding a YPN prolilo 26 55864 4 padaewees taadsew ad 117 Editing a VPN profile TREET errr rere TETET o 121 Deleting a VPN profile ssisririsrssisrssisresss 122 Call sessions for mobile devices 2 25 123 ACTONYMS 22 0544 ces ededenieeewreseeianewens scene 125 Introduction Introduction
59. itial configuration Follow the instructions in the automated e mail you receive when your system administrator creates your user profile You can follow the steps below to configure your mobile device with MCC 3100 for Windows Mobile 1 Download the MCC 3100 for Windows Mobile software from the location specified in the automated e mail 2 Install the MCC 3100 for Windows Mobile software See Installing the MCC 3100 for Windows Mobile software on page 17 Copy your license key from the automated e mail to your computer 4 Install your license key See Installing the license key on page 24 Start the MCC 3100 for Windows Mobile See Starting MCC 3100 for Windows Mobile on page 33 Upgrade configuration Follow the instructions contained in the automated e mail you receive when your system administrator updates your user profile You can follow the steps below to upgrade MCC 3100 for Windows Mobile on your mobile device 1 Obtain the instructions from the automated e mail 2 On your mobile device select Start gt Programs The Program screen appears Basic setup and use 3 Tap the Nortel MCC3100 icon The MCC 3100 for Windows Mobile starts and the Home screen appears 4 Select Tools gt Settings on the Home screen The MCC 3100 for Windows Mobile configuration screen appears 5 Tap the Advanced tab 6 Tap Download Config Power management enhancements for Voice over WLAN You can tailor
60. l No voice mail 52 Unknown 52 Voice mail message waiting 52 Voice mail message waiting indicators 52 VPN connection discoonecting 95 Manual 94 VPN profile Add 117 Delete 122 Edit 121 VPN profiles 117 WwW Wide Area Network WAN 126 Windows Mobile native dialer 45 Wireless Fidelity WiFi 126 Nortel Mobile Communication 3100 Series Portfolio Nortel Mobile Communication Client for Windows Mobile User Guide Copyright 2007 Nortel Networks All Rights Reserved LEGAL NOTICE While the information in this document is believed to be accurate and reliable except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT AS IS WITHOUT WARRANTY OR CONDITION OF ANY KIND EITHER EXPRESS OR IMPLIED The information and or products described in this document are subject to change without notice Nortel the Nortel logo the Globemark SL 1 Meridian 1 and Succession are trademarks of Nortel Networks All other trademarks are the property of their respective owners Publication Number NN42030 100 Document Release Standard 01 04 Date November 2007 Produced in Canada To provide feedback or report a problem in this document go to www nortel com documentfeedback IN O RT E L www nortel com
61. l WiFi only on page 71 e Setting up a conference call WiFi only on page 71 Selecting a network while in manual roaming mode Use the following procedure to specify which network either WiFi or Cellular that you want to use as your dialout network Use this network to place all of your outgoing calls Before you can switch between the WiFi and cellular networks you must configure the MCC 3100 for Windows Mobile to operate in manual roaming mode and you must be logged in to both networks For more information see the following sections e Selecting a roaming mode on page 39 e Logging on a network manually on page 55 1 On the navigation bar tap the Call Dialpad icon d The Call dialpad screen appears 2 Tap the WiFi or Cell button The MCC 3100 for Windows Mobile attempts to log on to your network The button lamp indicates your status See Table 3 on page 40 MCC 3100 for Windows Mobile functionality The dialpad display indicates your current network connection status See Table 6 Table 6 Network connection status Button lamp Status WIiFi M Indicates a manual connection to the wireless network See Figure 27 on page 59 If you select WiFi mode outbound calls use WiFi however you can receive incoming calls from Cellular or WiFi networks Cellular M Indicates a manual connection to the cellular network See Figure 28 on page 59 If you select Cellular mode outbound calls
62. lacing an outgoing call 61 Portrait mode 43 Private Branch Exchange PBX 125 Public Switched Telephone Network PSTN 125 R Real Time Transport Protocol 126 Real Time Transport Protocol RTP 13 Receiving calls 65 Redialing the last number redialed 69 Requirements 14 S Screen access 43 Screen functions 56 Screen lock 10 40 Screen View modes 10 Screen views 43 Selecting a network roaming mode 39 Selecting networks in manual mode 58 Session Active 76 Session Initiation Protocol SIP 9 126 Session on Hold 76 Short Message Service SMS 10 126 SIM card 115 Simple Traversal of Universal Dialing Plan STUN 13 126 Simultaneous incoming calls 67 SMS view screen Call 80 Delete 80 Read 77 Reply 80 SMS View screen functions 77 Soft keys 57 Sorting calls Call start 86 Caller ID 86 Duration 86 Starting the application 33 Subscriber Identity Module SIM 126 Supported features 10 Supported platforms 14 system requirements 14 T Talk key 57 Terminate Session 76 Today screen 43 Touchscreen 43 Transferring a call 71 U Uniform Dialing Plan UDP 126 Universal Resource Identifier URI 126 Universal Resource Locator URL 126 Universal Serial Bus USB 17 Use Default IKE Proposal IKE Proposal 120 Use Default IPSec Proposal IPSec Proposal 121 User setup 33 V Virtual Private Network VPN 11 126 Voice Activity Detection VAD 13 126 Voice Mail GSM 115 Voice mai
63. lient 3100 for Windows Mobile Release Notes NN42030 400 Screen access Select the appropriate icon on the Windows Mobile Today screen Figure 21 or in the MCC 3100 for Windows Mobile navigation bar Figure 20 Figure 20 Navigation bar Home Call Log Call Contacts dialpad Figure 21 Today screen Dialpad Log Audio SMS Call Sessions Dialpad Screen views The MCC 3100 for Windows Mobile displays in a different manner depending on your device type and how the touchscreen is configured Rectangular touchscreen in portrait and landscape mode If your device supports a rectangle touchscreen that rotates the MCC 3100 for Windows Mobile displays in portrait or landscape mode Basic setup and use Figure 22 on page 44 shows the touch screens in portrait and landscape modes Figure 22 Touchscreens Portrait mode Landscape mode Nortel MCC3100 f J Nortel Mcc3100 R Y we John A E O Display victor 1 New Messages O US g 48 Missed Gall s a CFW Ej monp mew Registered WiFi Network fi Unavailable os U 2D 8 D Registered Cell Network Tools 9 2 O 8 Square touchscreen in portrait mode If your device supports a square touchscreen Figure 23 on page 45 the MCC 3100 for Windows Mobile always displays in portrait mode Basic setup and use Figure 23 Square touch screen Nortel Mcc3100 Ro Y dc x Basic dialpad You can temporari
64. ly exit the MCC 3100 for Windows Mobile in order to use the native Windows Mobile dialer For example you can use this dialpad to place an emergency call on the cellular network IMPORTANT You can also use the MCC 3100 for Windows Mobile dialpad to place an emergency call The number must be recognized as an emergency number for example 911 The system automatically switches to the native Windows Mobile dialer The system administrator programs the list of valid emergency numbers in the MCC 3100 for Windows Mobile Administration Tool Launching the dialpad If the MCC 3100 for Windows Mobile is currently open on the mobile device close it then launch the native dialer Basic setup and use Select Tools gt Basic Dialpad The MCC 3100 for Windows Mobile application stops and the view switches to the native Windows Mobile dialer See Figure 24 on page 46 Figure 24 Windows Mobile dialer Nortel MCC 3100 4 Yy 4t IX ROGERS ACC 3100 Button to return to MCC 3100 abcd def 3j 5 moO Speed Dial weve Call History H Tolk Menu You can use the native dialer to place calls on the cellular network Returning to the MCC 3100 for Windows Mobile If the native dialer is currently open on the mobile device close it then use the following procedure to return to the MCC 3100 for Windows Mobile 1 From the native dialer press and hold the MCC 3100 button The MCC 3100 button displays 2 Press the MC
65. nable Do Not Disturb DND all incoming WiFi and cellular calls forward to your alternate call handling point typically voice mail The MCC 3100 for Windows Mobile does not ring or provide any other form of alert when the calls forward 1 On the navigation bar tap the Home icon 3 The Home screen appears 2 Tap the check box beside the DND icon to enable DND You can tap the DND check box to switch between DND enabled and disabled MCC 3100 for Windows Mobile functionality Enabling Call Forward WiFi only When you enable Call Forward CFW all incoming WiFi calls forward to the number your administrator specifies in the configuration settings 1 On the navigation bar tap the Home icon 3 The Home screen appears 2 Tap the check box beside the CFW icon to enable Call Forward You can tap the CFW check box to switch between CFW enabled and disabled For information about configuring CFW see Appendix A Manual setup on page 97 If your administrator enables the Play ring reminder when forward setting your mobile device rings briefly each time a call forwards To test Call Forward direct your calls to another phone number for example your home number Dial your enterprise phone number to ensure the call redirects to your home number If the call does not forward to your home number contact your administrator IMPORTANT Call Forward is for WiFi calls only To enable call forward for cellular calls
66. nded authentication ID and password if prompted 5 Tap OK If the tunnel connects successfully the VPN connection J a icon changes from unlocked to locked When the flag button turns green the MCC 3100 for E Windows Mobile is logged in to your network If you have difficulty logging on contact your administrator For information about your network status see Table 5 on page 57 Logging off a network 1 On the navigation bar tap the Home icon 3 The Home screen appears 2 Tap the WiFi Network or Cell Network flag button i MCC 3100 for Windows Mobile functionality 3 Select Logout When the flag button turns yellow the MCC 3100 for E Windows Mobile is logged out of the network For information about your network status see Table 5 on page 57 Call dialpad screen functions Use the Call Dialpad screen to place outgoing calls mute the l microphone redial the last number dialed set up a conference g place calls on hold and initiate a call transfer Figure 26 on page 50 shows the Call dialpad screen Figure 26 Call dialpad screen NortelMcc3100 gt B lt lt X NCellular M New Messages 7 Soft keys Back key Network keys End key Enterprise keys Microphone control Dialpad MCC 3100 for Windows Mobile functionality Table 5 shows the call dialpad screen function keys Table 5 Call dialpad screen function keys Function key Description Soft keys Use
67. nge the sort order tap the Sort order button Calling from the Call Log Use the following procedure to call someone from the Call Log 1 On the navigation bar tap the Call log icon 2 The Call Log screen appears 2 Do one of the following actions to initiate a call e Tap and hold a Call Log entry then select Call This Person e Select a Call Log entry and then tap the mobile device call key If the call originated on cellular network and you return the call from the WiFi network the Prefix Options screen appears where you select a PBX Prefix and Optional Prefix if configured If the call originated on the WiFi network and you return the call from the cellular network an edit box appears Use it to amend the original SIP address before you place the call on the PSTN Sending a message from the Call Log Use the following procedure to send a message to someone from the Call Log MCC 3100 for Windows Mobile functionality AY On the navigation bar tap the Call log icon The Call Log screen appears Tap and hold a Call Log entry and then select Send Text Message The SMS View screen appears On the command bar select Compose The Reply to SMS screen appears If necessary select one of the following options to change networks Cell for SMS messaging WiFi for instant messaging You can switch networks only if the MCC 3100 for Windows Mobile is set to operate in manual roaming mode For more information
68. nnection dialog window The VPN Control Panel appears Select a VPN profile from the list Tap Connect Enter your extended authentication ID and password if prompted Tap OK The VPN connection icon on the VPN Control Panel changes from unlocked to locked to indicate that the tunnel A is connected a Establishing a VPN connection manually You can set up a manual VPN connection from the MCC 3100 for Windows Mobile 1 Select Tools gt VPN The VPN Control Panel appears Select a VPN profile from the list The VPN Control Panel appears Tap Connect Enter your extended authentication ID and password if prompted Tap OK The VPN connection icon on the VPN Control Panel changes a from unlocked to locked to indicate that the tunnel is connected Virtual Private Network connection management Disconnecting a VPN connection Use the following procedure to disconnect the active VPN connection 1 Select Tools gt VPN The VPN Control Panel appears 2 Tap Disconnect a The active VPN connection disconnects The VPN connection S icon on the VPN Control Panel changes from locked to unlocked Virtual Private Network connection management Manual setup Appendix A Manual setup Enter your settings directly in the Nortel Mobile Communication Client MCC 3100 for Windows Mobile interface Before you begin complete the following procedures e Installing the MCC 3100 for Windows Mobile sof
69. o ensure that Enterprise voicemail treatment applies to calls which extend to your cell Using the New Messages section to listen to messages 1 On the navigation bar tap the Home icon 3 The Home screen appears 2 Check the New Messages section to determine the status of your mailboxes 3 If you have new messages tap the WiFi or Cell new messages indicator The MCC 3100 for Windows Mobile calls your WiFi or cellular voice mail system After the call connects you can access your mailbox and listen to your messages MCC 3100 for Windows Mobile functionality Using the Call Dialpad screen to listen to messages 1 Tap WiFi or Cell to select a dialout network connection manual roaming mode only 2 Perform one of the following e Tap Mailbox e Press and hold the 1 key Checking for missed calls Use the Home screen to check the total number of missed WiFi and cellular calls Go to the Call Log screen to obtain additional information and to return calls 1 On the navigation bar tap the Home icon 3 The Home screen appears Missed calls display next to the Call Log icon 2 Tap Missed Calls The Call Log screen appears You can review return and delete your missed calls For more information see Call Log screen functions on page 81 bY i The Missed Calls indicator reduces by one whenever you review return or delete a missed call from the Call Log screen Enabling Do Not Disturb When you e
70. onnected tap the Xfer button r The call is placed on hold Call on hold and XFER ON appears in the dialpad display Dial the other number 2 Tap the Xfer button 2 amp 0 As the MCC 3100 for Windows Mobile transfers the call to the other party Transferring appears in the dialpad display You are no longer a participant in the call Setting up a conference call WiFi only You can use the MCC 3100 for Windows Mobile to set up multiparty ad hoc conferences with other users Conference calls are supported on devices registered with Multimedia Communication Server 5100 MCS 5100 Conference calls are not supported on devices registered with Communication Server 1000 CS 1000 Before you can set up a conference your administrator must program the Conference ID 1 While you are engaged in a call tap the Conf button 2 The person you are talking to is placed on hold and CONF ON appears in the dialpad display 2 To contact the second party perform one of the following actions e Call the second party Dial the username and press the Send key or tap Talk 5 Proceed to step 3 e Take the second party off hold Tap the Call Dialpad icon from the navigation bar d The Audio Sessions screen appears MCC 3100 for Windows Mobile functionality Tap and hold the call session that you previously put on hold The menu appears Select Go to Audio Panel from the menu 3 After the second party answer
71. ons The Home screen displays information relevant to your account which includes the number of voice mail messages you have and whether you have missed any calls You can also use the Home screen to manage your network connections and enable or disable Do Not Disturb or Call Forwarding Figure 25 on page 50 shows the Home screen MCC 3100 for Windows Mobile functionality Figure 25 Home screen Nortel MCC3100 NORTEL John A 3 Y 0 Missed Gallfs M mono CT Registered WiFi Network E P Registered Cell Network Tools SF 2 D8 The Home screen supports the following functions Adding a display name WiFi SIP only on page 50 Managing your voice mail on page 51 Listening to messages on page 52 Checking for missed calls on page 53 Enabling Do Not Disturb on page 53 Enabling Call Forward WiFi only on page 54 Logging on a network manually on page 55 Logging off a network on page 55 Adding a display name WiFi SIP only While you are engaged in a call the person you are speaking to sees your display name Session Initiation Protocol SIP name on their MCC 3100 for Windows Mobile functionality phone If you do not enter a display name your user name SIP address appears You can program your display name in the configuration settings See Configuring a display name on page 38 1 On the navigation bar tap the Home icon The Home
72. or this line your phone or extension number 3 If the call forwards the feature is configured correctly If the call does not forward you hear nothing the feature is not configured correctly and you must enter a new phone number or SIP URI 6 Tap Apply to accept your changes or Undo to start again Proxy settings Use the following procedure to configure Proxy settings on the MCC 3100 for Windows Mobile 1 From any screen select Tools gt Settings The MCC 3100 for Windows Mobile screen appears 2 Tap the Proxy tab The Proxy panel appears Manual setup 3 Configure the settings listed in Table 11 on page 100 Table 11 Proxy configuration fields Domain The SIP domain at which the MCC 3100 for Windows Mobile registers MCC 3100 for Windows Mobile adds an followed by the domain name to SIP usernames that you enter Primary ECS Server The IP address of the primary Enterprise Communication Server Use one of the following formats IP address DNS A record or DNS SRV record Examples IP address 192 168 1 10 DNS A record sip firsthand com DNS SRV record _sip _tcp sipquest com Primary ECS Port The UDP port number the primary Enterprise Communication Server uses to receive SIP messages The default is port 5060 Alternate ECS Server The IP address of the primary Enterprise Communication Server if implemented Alternate ECS Port The UDP port number
73. our mobile device for a few seconds Placing a call on hold The number of calls you place on hold depends on whether you have a CDMA or a GSM mobile device e Fora CDMA mobile device you can place one cell call or multiple WiFi calls on hold When a cell call is on hold you cannot receive or make any other calls e Fora GSM mobile device you can place one cell call and multiple WiFi calls on hold or multiple WiFi calls on hold When a cell call is on hold you can receive another cell call For more information see Appendix D Call sessions for mobile devices on page 123 Tap the Hold button 29 A dial tone returns and Call on Hold message appears on the dialpad display See Figure 37 on page 70 Figure 37 Call Status Call on Hold yi 00 00 16 Call on held 232 nortel com The caller hears music if provided You can make or receive calls and access features in the normal manner To retrieve the call tap the Hold button 29 You can also place a call on hold or resume a held call on the Audio Sessions screen For more information see Audio Sessions screen functions on page 72 You can take someone off hold to add them to a 70 MCC 3100 for Windows Mobile functionality conference For more information see Setting up a conference call WiFi only on page 71 Transferring a call WiFi only You can complete blind unattended call transfers of WiFi calls 1 While a WiFi call is c
74. owing procedure to add a VPN profile 1 Tap Tools gt VPN The VPN Control Panel appears 2 Tap Create Profile The New Profile dialog appears Enter the new VPN profile name Tap OK Tap the Gateway tab and configure the following fields e Gateway type e Destination e Enable Perfect Forward Secrecy PFC For more information see Table 18 Table 18 Gateway fields Part 1 of 2 Field name Description Gateway Type Select the type of VPN gateway that your enterprise uses Destination Enter the IP address or fully qualified host name For example myhost example com of the VPN gateway VPN connections Table 18 Gateway fields Part 2 of 2 Field name Description Enable Perfect Forward Select this check box to enable Perfect Secrecy PFS Forward Secrecy PFS You must use the same PFS setting on both ends of the connection 6 Tap the Authentication tab and configure the following fields e Authentication Group Authentication ID e Group Authentication Password e Extended Authentication ID Type e Extended Authentication ID e Extended Authentication Password For more information see Table 19 Table 19 Authentication fields Part 1 of 2 Field name Description Authentication Select a VPN authentication method The options are as follows e PSK Pre shared Key regular e PKlI Public Key Infrastructure certificate e PSK Extended Auth Pre shared
75. r Repair then click Next The Maintenance Complete window appears See Figure 15 on page 28 Figure 15 Maintenance Complete window Nortel Mobile Communication Client InstallShield Wizard Maintenance Complete InstallShield Wizard has finished performing maintenance operations on Nortel Mobile Communication Client Software installation 12 Click Finish The Application Already Installed window appears See Figure 16 on page 29 Figure 16 Application Already Installed window E Nortel MCC3100 is already installed Do you want to proceed with the re install upgrade Cee 13 Click Yes to proceed with the reinstallation or upgrade 14 Press OK to check your mobile device screen to see if additional steps are required to complete the installation 15 Press Yes to start the software installation 16 If the mobile device contains a storage card select an installation location for the MCC 3100 for Windows Mobile See Figure 17 on page 29 Figure 17 Installation location Start Choose a location to install Nortel Mmcc3100 Device Storage Card Space Needed 7619 KB Install Cancel 17 Select the location where you want to install and run the MCC 3100 for Windows Mobile Device or Storage Card Software installation 18 Tap Install The application installs in the location you select 19 Tap OK to remove the previous software version 20 Per
76. r call If you engage in a CDMA cellular call the call forwards to voice mail or a busy tone sounds You can manage your active calls on hold on the Audio Sessions screen For more information see Audio Sessions screen functions on page 72 MCC 3100 for Windows Mobile functionality Redialing the last number dialed The MCC 3100 for Windows Mobile dials the last number which was used to place an outgoing call While no other calls are connected perform one of the following e Tap Talk R e Tap the pound key e Press the mobile device Send key Calling appears in the display area See Figure 36 Figure 36 Call Status Calling SWFA Calling gzis norel com Ending a call You can terminate a WiFi or Cellular call using the MCC 3100 for Windows Mobile While a call is in progress press the End key or tap End ra You can also end a call on the Audio Sessions screen For more information see Audio Sessions screen functions on page 72 Muting the microphone You can mute the microphone using the MCC 3100 for Windows Mobile Tap the Microphone button to mute the microphone The microphone button appears with an X You can tap the Microphone button to switch between mute and unmute MCC 3100 for Windows Mobile functionality Switching between the earpiece and speaker phone In Cellular mode you can switch between the earpiece and the speaker phone Press and hold the Send key on y
77. reen only disables the MCC 3100 for Windows Mobile application not the device itself SMS Notification If you select Yes the system returns a success or failure notification message for every SMS or IM that the user sends If you select No the user does not receive notification messages Conference ID The conference ID that matches the ad hoc conference name on the call control server IP Address The IP address of the Mobile Console obtained by DHCP This field is display only MAC Address The Auto Configuration feature uses the MAC address of the device This field is display only Manual setup Table 14 Advance configuration fields Part 4 of 5 Alpha To digit 0 9 If the device includes a hardware keyboard but the keyboard lacks a numeric dialpad configure alpha to digit mapping to use the keyboard alphanumeric keys to dial telephone numbers For example if 0 is located on the same key as A enter A as the first character of the map Enter the character corresponding to 1 up to 9 After you program the map select the Active check box If you misconfigured the alpha to digit map or if you do not select the Active check box select the shift key before you select an alphanumeric key on the device hardware keyboard Alpha To digit Active Select this check box to enable alpha to digit mapping This enables by default when you install the MCC 3100 for Windows Mobile on any devi
78. res on your phone Table 16 CDMA phone service configuration fields Part 2 of 2 Field name Description Talk after x rings If you select Automatic Pickup select the number of times the mobile device rings before it answers incoming calls The default is three rings the range is from one to six rings Table 17 shows the GSM phone service configuration fields Table 17 GSM phone service configuration fields Part 1 of 3 Field name Description Call Barring Use the settings on this screen to block certain categories of incoming or outgoing calls on the mobile device The options to block incoming cellular calls are as follows e Off e All calls e When roaming e Off The options to block outgoing cellular calls are as follows Off All calls International e International except to home country Configuring CDMA or GSM features on your phone Table 17 GSM phone service configuration fields Part 2 of 3 Field name Description Caller ID Select whether your caller ID is presented to one of the following options e everyone that you call on the cellular network no one that you call on the cellular network Call Forwarding Use the settings on this screen to configure the call forwarding options for incoming cellular calls Forward all incoming cellular phone calls Select the check box and enter the number Forward cellular phone calls onl
79. rs Type your message in the SMS box Press the Send key The Sent folder stores a copy of the message You receive a delivery notification message indicating success or failure if your administrator enables SMS Notification in the configuration settings Delete messages The SMS application can store up to 50 incoming messages and 25 sent messages If you exceed this limit the system automatically deletes the oldest entry from the appropriate folder Inbox or Sent Use the following procedure to manually delete messages 1 On the navigation bar tap the SMS View icon 3 The SMS View screen appears 2 Select one of the following folders e Inbox e Sent 3 Tap and hold a message then select Delete from the menu or highlight a message and select Delete from the command bar The message is deleted from the folder Call a user You can call someone who sent you a message MCC 3100 for Windows Mobile functionality 1 On the navigation bar tap the SMS View icon 3 The SMS View screen appears 2 Select one of the following folders e Inbox e Sent 3 Tap and hold a message 4 Select Call If you place the call from the WiFi network but the message originated in the cellular network the Prefix Options screen appears where you may select a PBX Prefix and Optional Prefix if configured If you place the call from the cellular network but the message originated in the WiFi network an edit box appears
80. s inform them that you are 9 adding them to a conference then tap the Conf button The conference starts with three participants you and the two parties you added Conference appears in the dialpad display See Figure 38 Figure 38 Call Status conference CONFERENCE WVIFI 4 amp In Call SIP 709 adhoctnortel com You can receive SMS text messages alerting you of conference events depending on the system capabilities Continue adding parties to the conference in this manner until you reach the participant limit of your call control service To add additional parties to an active conference from the Audio Sessions screen select Join Conference from the audio sessions menu Audio Sessions screen functions The Audio Sessions screen allows you manage multiple active calls on the MCC 3100 for Windows Mobile Use the Call Dialpad to access the Audio Sessions screen Figure 39 shows the audio sessions screen MCC 3100 for Windows Mobile functionality Figure 39 Audio sessions screen RY ssion s AI Lines E GotomeDabad PI L Do Walid Ismail All Lines Call on hold Sw Walid Ismail In call S wiFi The Call dialpad screen supports the following functions e Audio session indicators on page 74 e Managing active audio sessions on page 75 MCC 3100 for Windows Mobile functionality Audio session indicators Table 8 shows the Audio sessions screen indicators Table 8 Audio se
81. se read the following license agreement carefully INORTEL SOFTWARE LICENSE IMPORTANT NOTICE Carefully read this license agreement License BEFORE a downloading this software Software b installing using or accessing the software provided also Software or c installing or using the hardware unit provided with v accept the terms of the license agreement Print do not accept the terms of the license agreement InstallShield Back Cancel 9 If you agree with the terms of the License Agreement select the appropriate button and click Next The Welcome to the InstallShield Wizard for Nortel Mobile Communication Client window appears 10 Click Next The InstallShield Wizard for Nortel Mobile Communication Client window to modify repair or remove the program appears See Figure 14 on page 28 Software installation Figure 14 Modify repair or remove the program window Welcome Modify repair or remove the program Welcome to the Nortel Mobile Communication Client Setup Maintenance program This program lets you modify the current installation Click one of the options below Modity amp Select new program features to add or select curently installed features to femove Repair iF Reinstall all program features installed by the previous setup C Remove a Remove all installed features InstallShield lt Back Cancel 11 Select Modify o
82. see Network roaming mode selection on page 39 Type your message in the SMS box Limit the message to a maximum of 160 some networks require less than 160 character messages Tap the Send button A copy of the message is stored in the Sent folder You receive a delivery notification message indicating success or failure if your administrator enables SMS Notification in the configuration settings If you send a message on the WiFi network you must enter a valid SIP username for a user in your domain Clearing the Call Log Use the following procedure to clear entries in the Call Log 1 RO Pai On the navigation bar tap the Call log icon The Call Log screen appears Do one of the following actions e To clear a single Call Log entry tap and hold the entry select Remove from Log e To clear all Call Log entries tap Remove All at the top of the screen The Missed Calls indicator reduces by one whenever you clear a missed call from the Call Log screen It also reduces by one MCC 3100 for Windows Mobile functionality whenever you review or return a missed call from the Call Log screen Setting the size of the Call Log You can change the maximum size of the Call Log which is 100 lines by default Use the following procedure to change the size of the Call Log 1 Select Tools gt Settings The MCC 3100 for Windows Mobile Configuration screen appears Tap the Advance tab Use the Windows Mo
83. seenee ss 9 Supported features cee ee a deen dawn deed wn e dui 10 Requirements panera TIST EES TA TEETE 14 Supported plalforms sere cece tania d isisisi iiser de es 14 Software installation 00 cee e eee eee 17 Installing the MCC 3100 for Windows Mobile software 17 Managing the license key 20000 eee eee 24 Installing the license key 0 ee eee eee 24 Backing up the license key 0 20055 25 Upgrading the MCC 3100 for Windows Mobile software 26 Uninstalling the MCC 3100 for Windows Mobile software from your MOBI device errr cahs ce ee dow adie aaa Go Odea o TOR 30 Uninstalling the MCC 3100 for Windows Mobile software from WOE PO seriaro ened reek aceh enced acted eke ane 31 Determining the software version 2 055 31 Basic setup and Use 0 0 cece eee 33 Starting MCC 3100 for Windows Mobile 33 How to enter your configuration settings ere ve BS Automated Setup circ eases eodes dade eehde dedde yes 35 Power management enhancements for Voice over WLAN 36 Using the Wireless Fidelity Standby feature 36 Configuring your mobile device to turn off ataneioaiy 37 Using your mobile device when you enable WIF SEMADI jcaecdseevieeen deeds or tiera dee 38 Configuring a display name 00000 cee eee 38 Network roaming mode selection 000005 39 Selecting a roaming mode
84. ssions indicators Part 1 of 2 Indicator icon Description Call status Green arrow outgoing call Blue arrow incoming call Red arrow missed call C6 Session status Call on hold or Remote party call on hold In call Call terminated BK P MCC 3100 for Windows Mobile functionality Table 8 Audio sessions indicators Part 2 of 2 Indicator Network type icon Description WiFi A wireless mode automatic roaming WiFi M wireless mode manual roaming ellular 4 Cellular A cellular mode automatic roaming ellular M Cellular M cellular mode automatic roaming Wo Service No Service no available network Call state P Call State changes mid call Caller ID lt name number gt Caller number or name Managing active audio sessions You can manage a list of active audio sessions MCC 3100 for Windows Mobile functionality 1 While one or more sessions are active for example In call or On hold on the navigation bar tap the Call Dialpad icon f The Audio Sessions screen replaces the Call Dialpad screen The screen can display a single In Call session and multiple On Hold and Terminated sessions if sufficient network resources are available From the line selector box select a line Tap and hold a call session to display the call management menu The call m
85. st Address book on page 88 MCC 3100 for Windows Mobile functionality From the Call log or SMS view you are presented with the following options when you receive a call or message on one network and return it from another network e If you receive a call or an SMS message on the cellular network and reply to it from the WiFi network the Prefix Options screen appears You can select a PBX Prefix or an Optional Prefix e If you receive a call or an SMS message on the WiFi network and reply to it from the cellular network an edit box appears Use it to amend the original SIP address before you place the call on the PSTN For more information see e SMS view screen functions on page 76 e Call Log screen functions on page 81 You cannot insert a Prefix from the Call log or SMS view Receiving a call After you log on you can receive calls for both your WiFi and cellular numbers You can receive calls from any screen See Figure 33 Figure 33 Incoming call dialog 2 New incoming call from Gilles Rioux 272 MCC 3100 for Windows Mobile functionality When you receive an incoming call the MCC 3100 for Windows Mobile Incoming Call dialog window appears The dialog window presents the following caller ID information e For Cell calls The caller ID name and type work mobile or home display if the incoming number matches a record on the Contact List Multiple Contacts
86. t used for check box 6 From the list select a timeout period from 1 to 5 minutes 7 Tap OK to save the configuration 8 Select Start gt Settings The Programs screen appears 9 Tap the Nortel MCC3100 icon The MCC 3100 for Windows Mobile starts 10 On the Home screen select Tools gt Settings The MCC 3100 for Windows Mobile configuration screen appears 11 Tap the Advanced tab 12 Select the Enable WiFi Standby check box The mobile device enters standby mode when you press the power button to switch it off or if the activity timer expires 13 Select Turn Off if Unregistered for check box 14 Specify the time out period between 1 and 120 minutes The mobile device powers down if it is in standby mode and if the mobile device unregisters from the WiFi network for longer than the period you specify As an additional step to ensure maximum battery life set the Activity Timer to its highest value For example if the corporate NAT firewall has an activity limit of 3 minutes and 10 seconds set the Activity Basic setup and use Timer to 3 minutes For more information about the MCC 3100 for Windows Mobile firewall settings see Manual setup on page 97 To avoid being disturbed by incoming calls while your mobile device is switched off turn the ringer off For more information see Setting the call alert mode and phone volume on page 41 Using your mobile device when you enable WiFi Standby
87. the MCC 3100 for Windows Mobile to optimize power consumption yet remain available to make and receive calls and messages In normal operation the mobile device powers off completely when it is switched off which conserves power but you cannot receive calls or messages Using the Wireless Fidelity Standby feature Use the Wireless Fidelity WiFi Standby feature in the MCC 3100 for Windows Mobile to keep the device active and available but continue to save power This feature places the device in standby mode when you switch it off In standby mode the range of the WiFi radio is still functional so you can receive calls The system returns to full power if you receive a call or if you press the device power button You can also configure a timeout period in the MCC 3100 for Windows Mobile to turn off the mobile device whenever you unregister from the WiFi network while the mobile device is in standby mode You can exit the WiFi range for up to two hours before the device turns off Basic setup and use Configuring your mobile device to turn off automatically When your mobile device operates on battery power configure your mobile device to turn off after a period of inactivity to conserve battery power 1 On your mobile device select Start gt Settings In the Settings screen tap the System tab Tap the Power icon The Power screen appears 4 Tap the Advanced tab 5 Select the On battery power Turn off device if no
88. the original license key from your mobile device or if you perform a hard reset on your mobile device which causes the loss of all applications and data Software installation To reinstall the license key see Installing the license key on page 24 Upgrading the MCC 3100 for Windows Mobile software This procedure describes how to upgrade or reinstall the MCC 3100 for Windows Mobile software NO a amp IMPORTANT In general you can upgrade between versions but if you move from the Virtual Private Network VPN version to non VPN and vice versa you must uninstall the previous version of software Obtain the MCC 3100 for Windows Mobile software from your system administrator Tap Tools gt Exit to stop the MCC 3100 for Windows Mobile software Copy MCC3100 WM VPN exe to a folder on your computer Use a USB cable to connect the mobile device to your computer Start Microsoft ActiveSync Double click MCC3100 WM VPN exe Click Run The Choose Setup Language window appears See Figure 2 on page 18 Figure 12 Choose Setup Language window Choose Setup Language x i Select the language for this installation from the choices below 7 Software installation 8 Choose the setup language then click OK The License Agreement window appears See Figure 13 on page 27 Figure 13 License agreement window Nortel Mobile Communication Client InstallShield Wizard License Agreement Plea
89. tooth 14 Built in volume controls 41 C Call alert mode 41 Call Forward 12 Call Forward all calls 125 Call Forward enabling 54 Call Hold 11 Call log 64 Calling 86 Clearing 87 sending a message 86 setting the size 88 Call log fuctions 81 Call log indicator audio 83 caller name 84 Caller number 84 Cellular A 83 Cellular M 83 date and time 84 duration 84 incoming call 83 missed call 83 No service 83 outgoing call 83 WiFi A 83 WiFi M 83 Call log indicators 83 Call log screen 84 Call Timer 12 Call Transfer 12 Call transfer 13 Call Waiting 11 68 Caller ID Caller Type Display 12 CDMA Alert 112 Automatic pickup 112 Location Setting 112 Preferred Serving System 112 Talk after x rings 113 TTY Mode 112 CDMA cellular service 111 Checking your voicmail 51 Code Division Multiple Access CDMA 10 125 Code Division Multiple Access cellular service 111 Codec 13 Comfort Noise Generation CNG 13 125 Communication Server CS 125 Conference call 13 71 Conferencing 12 Configuring a display name 38 Contact List Accessing 88 adding a contact 89 Calling 90 Contact list 64 88 D Deleting a VPN profile 122 Destination Gateway 117 Differentiated Services Code Point 13 125 Disable screen lock manually 40 Disconnecting a VPN connection 95 Do Not Disturb DND 11 125 Do Not Disturb enabling 53 Domain Naming Service DNS 125 Dual Tone Multi Frequency DTMF 13 125 E
90. tware on page 17 e Installing the license key on page 24 The system administrator enters the manual configuration settings If you enter incorrect values the MCC 3100 for Windows Mobile can disconnect from the call control server The following settings are available e Line settings on page 97 e Proxy settings on page 99 e Firewall settings on page 100 e Audio settings on page 101 e Advance settings on page 103 e Dialing Plan settings on page 107 e Phone security settings on page 108 Line settings Use this procedure to configure Line 1 on the MCC 3100 for Windows Mobile 1 On your mobile device select Start gt Programs The Programs screen appears 2 Tap the Nortel MCC3100 icon The Home screen appears 3 Select Tools gt Settings The MCC 3100 for Windows Mobile screen appears 4 Tap the Line 1 tab located at the bottom section of the screen The Line 1 panel appears Manual setup Your updated configuration settings are automatically downloaded and you can begin to use the MCC 3100 for Windows Mobile 5 Configure the settings listed in Table 10 on page 98 Table 10 Line 1 configuration fields Part 1 of 2 Address The SIP username of the line which can be a name such as John or an extension number such as 2701 For example enter 2701 not 2701 domain com When the user places a call the system adds an symbol followed by the domain n
91. udio sessions screen Call Log screen Contacts screen Introduction Supported features The MCC 3100 for Windows Mobile supports the following features e cellular network standards Global System for Mobile Communications GSM and Code Division Multiple Access CDMA cellular network standards For more information see Appendix B Configuring CDMA or GSM features on your phone on page 111 e network roaming mode manual or automatic roaming mode For more information about network roaming mode see Network roaming mode selection on page 39 e dialing plans For more information see Outbound calls dialing plan on page 63 e auto configuration Your administrator preconfigures the MCC 3100 for Windows Mobile settings in files that you can download to your mobile device Contact your administrator for available features emergency service dialing For more information see Place an emergency call on page 62 e text messaging supports Short Message Service SMS messaging on the cellular network and Instant Messaging IM on the WiFi network MCS 5100 only For more information about text messaging see SMS view screen functions on page 76 Screen lock deactivates keys buttons and menus on the display screen For more information about the screen lock see Screen lock on page 40 Screen View modes screen displays in either landscape or portrait view For more
92. use Cell however you can receive incoming calls from Cellular or WiFi networks No Service Indicates no network connection is available See Figure 29 on page 59 Figure 27 WiFi network manual connection MCC 3100 for Windows Mobile functionality Monitoring a network while in automatic roaming mode Use this procedure to determine which network either WiFi or Cellular is your current dialout network Use this network to place all of your outgoing calls Before you can monitor the network connections you must configure the MCC 3100 for Windows Mobile to operate in automatic roaming mode For more information see Selecting a roaming mode on page 39 1 On the navigation bar tap the Call Dialpad icon d The Call dialpad screen appears If the WiFi network is available which means you can log on and the signal strength is sufficient the MCC 3100 for Windows Mobile connects to the WiFi network and WiFi A appears in the dialpad display This indicates that the wireless network is your current dialout network and is used for all outgoing calls See Figure 30 on page 60 Figure 30 Wireless network automatic connection SWFA New Messages 0 If the WiFi network becomes unavailable and the cellular network is available Cellular A appears in the dialpad display This indicates that the cellular network is your current dialout network and is used for all outgoing calls See Figure 31 on page 60
93. y if No answer Select the check box enter the number and select the time the system waits before forwarding calls between 5 and 30 seconds Forward cellular phone calls only if Unavailable Select the check box and enter the number Forward cellular phone calls only if Busy Select the check box and enter the number Call Waiting If you select Notify Me the default while a call is in progress a tone or a notification dialog indicates another incoming call You can place the first call on hold to answer the other incoming call Configuring CDMA or GSM features on your phone Table 17 GSM phone service configuration fields Part 3 of 3 Field name Description Voice Mail and Text Enter the Voice Mail server host name or Messages IP address e Enter the phone number of the SMS text message service center required by SIM card Fixed Dialing The Fixed Dial Number FDN mode if supported by your Subscriber Identity Module SIM card allows restriction of outgoing calls to a limited set of phone numbers 3 Select OK Configuring CDMA or GSM features on your phone VPN connections Appendix C VPN connections Your system administrator provides the VPN connection details You can add up to 8 VPN profiles each of which defines a unique VPN connection You can also edit and delete VPN profiles Adding a VPN profile Use the foll

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