Avaya 1120E User Guide
Contents
1. Caution The IP Phone 1120E is designed for use in an indoor environment only NN40050 1 04 Chapter 1 About the Nortel IP Phone 1120E 7 Figure 1 shows the IP Phone 1120E Figure 1 IP Phone 1120E User defined feature keys Visual Alerter Message Waiting indicator Feature Status Lamp Handset High resolution graphical display screen Speaker Faraar Soft keys Navigation keys Copy key Message Inbox key Services key Quit Stop key Shift Outbox key Directory key Goodbye key Expand to PC key Volume control Mute key MIF e D Headset key ey ER Hold key Dialpad Note If supported by your server the Feature Status Lamp provides a user defined alert Contact your system administrator to find out if this feature is available for you Telephone Controls Note Some IP Phone 1120E phones are equipped with optional key caps Text in gt parentheses indicates labels appearing on the key caps for example Services Fw Soft keys are located below the display area The LCD label above each key changes based on the active feature This key has been programmed for call forwarding Feature The Feature key is located on the bottom left of the display area and is used for accessing different phone options such as changing the ring type Feature 6 IP Phone 1120E User Guide 8 Chapter 1 About the Nortel IP Phone 1120E ben keen 2493 W Grecl di cl2. Copy Chapter 1 About the Nortel IP Phone 1120E 9 Use the Send Enter key at the center of the Navigation key cluster to confirm menu selections In most menus you can use the Send Enter key instead of the Select soft key Press the Hold key to put an active call on hold Tap the flashing line DN soft key to return to the caller on hold Use the Expand to PC key to access external server applications Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset Note The Headset LED indicator located on the Handsfree key lights to indicate that the headset is in use Use the Goodbye key to terminate an active call When a message is waiting the red Visual Alerter Message Waiting indicator flashes Also when the ringer sounds this indicator flashes When your IP Phone 1120E firmware is being updated the blue Feature Status Lamp indicator flashes Note To find out if additional features are supported contact your administrator Programmable memory button Default Blank IP Phone 1120E User Guide 10 Chapter 1 About the Nortel IP Phone 1120E Le Services Le Services Le Services arm Quit Shift Outbox Msg Inbox NN40050 104 Press the Services key to access the scrollable Feature Display menu FEATURE 900 including the hot desking feature programmable memory button Press the Services key
3. IP Phone 1120E User Guide BCM Business Communications Manager Document Status Standard Document Version 03 03 Document Number NN40050 104 Date October 2008 NORTEL Copyright Nortel Networks Limited 2006 All rights reserved The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Trademarks Nortel the Nortel logo and the Globemark are trademarks of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation All other trademarks and registered trademarks are the property of their respective owners Contents 3 Contents Chapter 1 About the Nortel IP Phone 1120E 0 00 cee ees 5 EE oie E ob a ep hee oe ee Ee ee ee pee es 5 Telephone Controls 0 0 0 0 cc eee eee eens 7 Telephone Display EE eho 5 6 EE er eg EDE EE SEER 11 Chapter 2 Entering and editing text 0 cece ees 13 Entering text using the telephone dialpad 0 0 cece es E Entering text using the USB keyboard 0 0 ce ens 13 Chapter 3 CONTIGUING OONIONS i essen dunes E bce RER ENER E be 15 1 Pref
4. Note In this guide user defined feature key labels appear beside the keys and soft key labels appear directly above the keys Basic Features Your IP Phone 1120E supports the following e four user defined feature keys with labels and indicators s four soft keys Note Some IP Phone 1120E phones are not configured to support soft key gt functionality Consult your system administrator e graphical high resolution LCD display backlit with adjustable contrast e high quality speaker phone e volume control keys for adjusting ringer speaker handset and headset volume e four specialized feature keys Directory Message Inbox Shift Outbox Services e six call processing fixed keys Mute Handsfree Goodbye Expand to PC Headset Hold e gigabit Ethernet ports e built in gigabit Ethernet switch for shared PC access e headset jack with an On Off key IP Phone 1120E User Guide 6 Chapter 1 About the Nortel IP Phone 1120E e USB port to support a keyboard or mouse Note Powered downstream 1 1 complaint USB hubs are supported including gt USB 2 0 hubs if they offer USB 1 1 backwards compliancy e automatic network configuration e hearing aid compatibility Caution Do not plug the IP Phone 1120E into a regular telephone jack This results in severe damage to the IP Phone Consult your system administrator to ensure that you plug your telephone into a 10 100 1000BaseT Ethernet jack
5. Volume ESCH vrs Mute a Ae Handsfree NN40050 104 The keys on either side of the display area are user defined feature keys with labels on the LCD display A steady LCD light beside a line DN key indicates that the line is active A flashing LCD light indicates the line is on hold or the feature is being programmed A steady LCD light beside a feature key indicates that the feature is active A flashing LCD light indicates that the feature is being programmed Use the Volume control buttons to adjust the volume of the ringer handset headset speaker and the Handsfree feature Press the top button to increase the volume and press the bottom button to decrease volume Press the Mute key to listen to the receiving party without transmitting Press the Mute key again to return to two way conversation The Mute key applies to handsfree handset and headset microphones Note The Mute LED indicator located on the Mute key flashes to indicate that the microphone is muted Press the Handsfree key to activate handsfree Note The Handsfree LED indicator located on the Handsfree key lights to indicate when handsfree is active Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen The outer part of this key cluster rocks for up down left and right movements Hold 22 Expand PE Headset Goodbye NORTEL H ed H NORTEL
6. or unwanted changes The lock menu tool is not available on all systems If the menu entry appears dimmed it is not enabled on your phone Contact your administrator to find out of this feature is available for your use IP Phone 1120E User Guide 18 Chapter 3 Configuring options NN40050 1 04 19 Chapter 4 Telephone setup Note For more information about the features available to your telephone and gt how to use them refer to the Telephones Feature Card Language choice Select the Primary Language for the telephone display Choose one of the following three options e Press Feature 501 Select the Alternate Language for the telephone display e Press Feature 502 Select the Alternate Language 2 for the telephone display e Press Feature 503 Select the Alternate Language 3 for the telephone display Ring Type Select the ring type for your telephone 1 Press Feature 6 2 Press 1 2 3 4 or Next to hear the different ring types 3 Press OK to store the ring type Call log Press Feature 812 and use the navigation keys to scroll through and edit the call log Time offset When your IP Phone 1120E is located in a different time zone than your system the display shows the system time instead of the local time The Time Offset feature allows you to adjust the time that appears on the display Before you begin calculate the time difference in hours between the server time and local time To change the time tha
7. twice to access the Local Tools menu and use the navigation keys to access the following items e 1 Preferences e 2 Local Diagnostics e 2 Network Configuration e A Lock Menu Note Your system administrator can establish a password for the Tools menu If you attempt to access the Tools menu and a dialog box appears prompting you for a password contact your system administrator Programmable memory button Default Blank Press the Express messaging key FEATURE 980 programmable memory button to send voice mail messages For more information about voice mail messaging refer to your CallPilot Quick Reference Card Note The functionality of the Shift feature is not supported by Business Communications Manager or by Survivable Remote Gateway when in local mode This feature is reserved for use exclusively for sets registered to Communication Server 1000 platforms Press the Mailbox in key programmable memory button to open your CallPilot mailbox For more information about mailbox options refer to your CallPilot Quick Reference Card Chapter 1 About the Nortel IP Phone 1120E 11 LO Programmable memory button Directory Default Blank Telephone Display Your IP Phone 1120E has three display areas e The upper display area provides labels for the four user defined feature keys e The middle display area contains single line information for items such as caller number caller name feature promp
8. 2 Local Diagnostics 1 IP Set amp DHCP Information The Network Configuration tool is used to view reports about IP set and DHCP operation This tool is for administrator use only Network Diagnostic Tools The Network Diagnostic Tools menu contains tools that are used to diagnose network problems This menu is for administrator use only Ethernet statistics The Ethernet statistics tool is used to view reports about Ethernet operation This menu is for administrator use only IP networks statistics The IP networks statistics tool is used to view reports about network operation This menu is for administrator use only USB device information The USB Devices tool provides information about any Universal Serial Bus USB devices that you connect to your phone Your IP Phone 1120E automatically detects USB devices when you connect them to the USB port in the back of the telephone 1 Double press Services to open the Local Tools menu 2 Press the 5 key on the telephone dialpad to select 5 USB Devices USB Device information is displayed 3 Press the Return soft key NN40050 1 04 Chapter 3 Configuring options 17 3 Network Configuration The Network Configuration tool displays information that was configured when the telephone was installed This tool is for administrator use only 4 Lock Menu The lock menu tool is used by the system administrator to protect the Local Tools menu items from accidental
9. erentes EN EE oa KK SEARED REEMA CLES EO ROOT ER REE 15 1 ECO due no cede cae dd CHS Tikei PAREREA rA EIER ESN aee ta CE LEE EE TEE EE 15 PACU wie 16 LP Set amp DHCP ENNEN ege 604k o oe Eet E Rech 604 EE 16 2 Network Diagnostic Tools 16 ee et ee hah eed whe ee ede een eee Rees 16 4 IP networks statistics 6 occ EEN A EE EE EE EE EE EE ae 16 5 USB device information 0 0 eens 16 S eet SOGOU ars a coder eas eee hoond a ceded ee eke henna EE 17 Ao odo oe oh wa a EE EE 8 17 Chapter 4 Telephone setup oo os BG Ee eee e 6244s 19 LAO CS 64 east ods amp bad cy EE ReGen SSE ebe thaws 19 SUR eee ee eS ee ee ee ee ee eee ee es ee ee ee ee 19 RO oo eee eee a pre oa es E ee ee ee eee 19 TONG 5 eae 00 4440 4 eb hee 949 Oa E E eee es 19 About your programmable buttons 20 RIAs re EE 20 Program Memory OUUONG he eh de e EE eeh ee aceehi 20 PL ACA ed E ee ee eee ere ee ee ae eee ee ee a ee ee 21 E lee SCA cctepnceddeeede anes EEN 22 While on an active call At RE 6 EE EE Ea EE Ee eg 22 PIM acalon Nod 22s20nbecideedadandacRbaces ee EE EE ag 22 SUING EE 22 IP Phone 1120E User Guide 4 Contents Using a headset MMA TNS MICRONS ir ere dane dl Eeer bee ee rie Accessing External Server Applications 0 0 0 ee eee NN40050 1 04 Chapter 1 About the Nortel IP Phone 1120E The Nortel IP Phone 1120E brings voice and data to the desktop by connecting directly to a Local Area Network LAN through an Ethernet connection
10. ess OK to store the feature code Erase memory buttons 1 Press Feature 1 2 Press a memory button 3 Press OK to erase the phone number saved on the button Making a call There are many ways to place a call depending on your telephone programming and the type of call Making external calls using line soft keys 1 Lift the handset 2 Tapa line soft key 3 Dial the external telephone number Making external calls using intercom soft keys 1 Lift the handset 2 Tap an intercom soft key and enter a line pool access code 3 When you hear an external dial tone dial the external telephone number Note Contact your system administrator for a list of line pool codes When entering a line pool access code on PRI lines you do not hear a dial tone Making internal calls using intercom soft keys 1 Lift the handset 2 Tap an intercom soft key 3 Dial the extension number Contact your system administrator for a list of extension numbers IP Phone 1120E User Guide 22 Chapter 4 Telephone setup Answering a call When your telephone rings and the light flashes or when an intercom or line soft key indicator flashes e Luft the handset OR e Press the line or intercom soft key with the flashing LA indicator before you lift the handset While on an active call Placing a call on hold Calls are put on hold automatically when you switch from one line to another e While on a call press a Hold The Em indica
11. keyboard when connected to enter text in the tools and graphical applications For number entry in telephone applications for example when dialing you can use the keyboard to enter digits 0 9 as well as asterisk and number sign Other characters are not used When on a call you can use the function keys f1 f2 f3 f4 f5 f6 f7 and f8 to control the telephone Table 2 shows the function keys and their associated action during telephone calls Table 2 USB keyboard function keys during telephone calls Function Key Action fl Go to Handsfree mode f2 Go to Headset mode f3 Place the current call on hold f4 Mute the current call f5 Volume up IP Phone 1120E User Guide 14 Chapter 2 Entering and editing text f6 Volume down f7 Copy f8 Quit NN40050 104 15 Chapter 3 Configuring options Note Many of the options discussed in this section are for administrator use only Do not make any changes unless instructed by an administrator Your IP Phone 1120E has both local and server based options Two methods are available to navigate in the Local Tools menu Follow the prompts on screen Where a menu entry has a number in front of it you can select that entry by pressing the associated key on the dialpad For example when you are in the Local Tools menu you can access 2 Local Diagnostics by pressing the 2 key on the dialpad Doube press the kas Services key to open the Local Tools Menu and access the fol
12. lowing options 1 Preferences Use the Preferences menu item to configure local preferences 1 Display Settings Use the Contrast tool to alter the physical settings of the display Use the Sleep tool to control how long the display remains lit if the phone is inactive 1 2 4 5 Double press lt amp Services to open the Local Tools menu Press the 1 key on the telephone dialpad to open the 1 Preferences menu and press the 1 key on the telephone dialpad to open the Display Settings menu Press the Up Down navigation keys to scroll and select either Contrast or Sleep Press the Select soft key Press the Up Down navigation keys to increase or decrease the value Press the Exit soft key 2 Language Use the Language tool to select the language used on your phone 1 2 Double press kas Services to open the Local Tools menu Press the 1 key on the telephone dialpad to open the 1 Preferences menu and press the 2 key on the telephone dialpad to open the 2 Language menu Press the Up Down navigation keys to scroll and highlight the desired language for example German Deutsche Choose one of the following IP Phone 1120E User Guide 16 Chapter 3 Configuring options e Press the Select soft key to save the desired language and return to the Telephone Options menu e Press the Cancel soft key to keep existing configurations 5 Press the Exit soft key Changes are saved automatically
13. riety of applications directly from your IP Phone 1120E To find out what features and services are available contact your system administrator Depending on what is available on your system your phone can provide information for example local news and weather stock market information or traffic reports For more information about the External Server Applications consult the Nortel IP Phone External Server Applications User Guide IP Phone 1120E User Guide 24 Chapter 4 Telephone setup NN40050 1 04 Index C copyright 2 E Expand to PC key 9 G Goodbye key 9 H Handsfree Speaker key 8 Headset key 9 Hold key 9 L Line DN key 8 M Message waiting indicator 9 Mute key 8 N Navigation keys 8 P Programmable line feature keys 8 R regulatory information 2 S Soft keys 7 T trademarks 2 V Volume control 8 Volume control bar 8 Index 25 IP Phone 1120E User Guide
14. t appears on your telephone display to local time use the following steps 1 Press Feature 510 2 Press Change 3 Press to switch between adding or subtracting time IP Phone 1120E User Guide 20 Chapter 4 Telephone setup 4 Using the dialpad enter the number of hours between local time and system time Note Press to enter half hour increments 5 Press OK Note It may take up to 1 minute for the change to appear on the display About your programmable buttons Your System Administrator assigns the four programmable buttons as line intercom or memory buttons The label for each button appears on the display next to the button For more information see your System Administrator Memory buttons These are buttons that are not assigned as line or intercom buttons Memory buttons store internal and external phone numbers or features to give you one touch dialing or feature activation Program memory buttons You can program a memory button with a new phone number or feature External autodial Press Feature 1 Press a memory button Dial the external phone number da N Press OK to store the phone number Internal autodial Press Feature 2 Press a memory button Dial the extension number da N Press OK to store the extension number NN40050 104 Chapter 4 Telephone setup 21 Features 1 Press Feature 3 2 Press a memory button 3 Press Feature and enter the feature code 4 Pr
15. t string user entered digits date and time information and telephone information e The lower display area provides labels for the four soft keys Figure 2 shows an idle LCD screen Figure 2 IP Phone 1120E LCD screen Upper display area NORTEL User defined feature key labels Middle display area Date time display Call party information Feature status information Options information Directories information Lower display area Soft keys IP Phone 1120E User Guide 12 Chapter 1 About the Nortel IP Phone 1120E NN40050 1 04 13 Chapter 2 Entering and editing text You can enter and edit text on your IP Phone 1120E using the following methods Which method you use for text entry or editing depends on the application Table 1 shows the applications and input devices that you can use for text entry Table 1 Application text entry For Use Call Server related applications Dialpad for example changing feature USB keyboard for numeric entries key labels or dialing only Graphical applications USB keyboard Tools menu USB keyboard Dialpad for numeric entries Entering text using the telephone dialpad You can use the dialpad to enter text For example if you want to enter the letter A press the number 2 key once If you want to enter the letter C press the number 2 key three times Note No letters are associated with the number 1 or 0 keys Entering text using the USB keyboard You can use the USB
16. tor for the line on hold flashes e To retrieve a held call tap the line soft key with the flashing LA indicator Using handsfree Handsfree is not available on all phones Contact your administrator to find our if this feature is available for your use e Press 8 Handsfree to make or answer a call e To switch to handsfree when you are on a handset call press li Handsfree and replace the handset Lift the handset to switch back e To switch to handsfree when you are on a headset call press 0 Handsfree Press sch Headset to switch back Using a headset You must have a headset installed on your telephone to use this feature e Press re Headset to activate the headset mode When the re ch Headset light is on press a line or intercom soft key to make a call e To switch to your headset when you are on a handset call press re ech Headset and replace the handset Lift the handset to switch back e To switch to your headset when you are on a Handsfree call press L GA Headset Press giel Handsfree to switch back Muting the Microphone You can use Mute on handset handsfree or headset calls NN40050 1 04 Chapter 4 Telephone setup 23 e While on a call press Bes tz Mute to turn the microphone off The Mute button lights when the microphone is off e Press G9 Mute again to turn the microphone on Accessing External Server Applications Use External Server Applications to access a va
Download Pdf Manuals
Related Search