Avaya Business Communications Manager - CallPilot Fax User Guide
Contents
1. End message COPY ERASE WERT Print MSG HEN ALL Print mza PRESET OTHE MAHL Destination PHOWE EXT J Fh RETR Ok TXXMMD HDD OK J Printed meg 1 Press Q e f Follow the voice prompts or the display button options on your telephone to open your mailbox Press to open the Print Command menu Press MSG or to forward the current message or press HEW or to forward all your new fax messages or press ALL or to forward all your new and saved fax messages Press THE or to specify the fax machine you are forwarding the fax message to Press FHOHE or i Enter the phone number of the fax machine you are forwarding the fax message to Press OE or to accept the phone number or press ADL or to add special characters The display shows the message is printed Press to end the session About Fax Group messages Send a Fax Group message if you want to send a group a fax message that pertains to them Fax Group Lists are created by the System Administrator Fax Group Lists If you frequently fax information to the same group of people use a Fax Group List A Fax Group List is a collection of fax machines at other locations When you send a fax message to a Fax Group List you enter only the address of the list but each fax machine in the Fax Group List receives the fax message Ask your System Administrator for a list of fax machines in e2. 000 05 30 CallPilot Fax User Guide 6 Contents NN40080 100 Chapter 1 CallPilot Fax User Guide About this guide The CallPilot Fax User Guide explains how to use CallPilot Fax with your personal mailbox It explains how to receive print and send fax messages To use this guide you must determine which phone interface you use and follow the procedures for that interface For information about determining which interface you use see Checking which mailbox interface you use on page 11 Note If you need information about other CallPilot features see the CallPilot Reference Guide or ask your system administrator Audience This guide is for CallPilot Fax users CallPilot Fax User Guide 8 Chapter 1 CallPilot Fax User Guide Symbols and text conventions These symbols are used to Highlight critical information for the lt Product Name short gt system Caution Alerts you to conditions where you can damage the equipment j Danger Alerts you to conditions where you can get an electrical shock Warning Alerts you to conditions where you can cause the system to fail or work f improperly Note A Note alerts you to important information Tip Alerts you to additional information that can help you perform a task Security note Indicates a point of system security where a default should be changed or where the administrator needs to make
3. Note If you are adding special characters do not press the dialpad buttons to enter or to enter Press the button directly below the option on a two line display telephone or listen to the voice prompts Press To 2 or DIGS resume adding digits to the destination phone number 3 lor PAUS enter a timed pause that appears as F on the display v Pauses are four seconds long 4 recognize dial tone behind PBX gt The Recognize Dial Tone special character appears as D on the display B or OTHR enter 6 or OTHE enter TONE recognize dial tone behind PBX The Recognize Dial Tone special character appears as D on the display cancel and retry NN40080 100
4. To forward a fax message to a mailbox CallPilot End message COPY ERASE m End message PRIHT DEL m Ta HAME SPEC ebd Torra RETRY DK Emrtu FEC Med options URG PEIL OTHR 1 Press e16 Follow the voice prompts or the display button options on your telephone to open your mailbox Press to play the first message Or press 6 until you find the fax message you want to forward Press to forward the message Enter the mailbox number you want to forward the fax message to and press OE or Or press HAME or to search the Company Directory Press OF or to end the list of addresses If you want to attach a voice message press REC or and record your message If you want to attach message options press 7 0 to assign message options Press 7 9 to send the message Press e to end the session To forward a fax message to an external number Norstar Voice Mail You can forward a received fax message to an external number However you cannot add an introductory voice message to the fax message Z new B saved PLAY REC sini dater Faxil lt lt lt STOP gt gt gt 3 Press 9J68 fJ Follow the voice prompts or the display button options on your telephone to open your mailbox Press PLAY or to play the first message or press 6 until you find the fax message you want to fo
5. You can enter 4 Feature or Fx jand the code to use a feature For example press 9 to access your mailbox The Avaya 7100 Digital Deskphone works differently from other telephones on your system because it does not have line buttons Where other telephones require that you select a line button to answer a call on the Avaya 7100 Digital Deskphone terminal you pick up the handset Where other telephones require you to select a line button to take a call off hold you press es on the Avaya 7100 Digital Deskphone terminal On Avaya 7100 Digital Deskphone terminals you can answer a second call by pressing es Your active call is put on hold and you connect to the waiting call You can have no more than two active calls at one time These conventions and symbols are used to represent the Business Series Terminal display and dialpad Convention Example Used for Word in a special font shown in Psu Command line prompts on display telephones the top line of the display Underlined word in capital letters FLAY Display option Available on two line display shown in the bottom line of a two telephones Press the button directly below the line display telephone option on the display to proceed CallPilot Fax User Guide 10 Chapter 1 CallPilot Fax User Guide Convention Example Used for Dialpad buttons Buttons you press on the dialpad to select a particular option Relat
6. a decision about the level of security required for the system Warning Alerts you to ground yourself with an antistatic grounding strap before performing the maintenance procedure 4 Warning Alerts you to remove the lt Product Name short gt main unit and expansion unit power cords from the ac outlet before performing any maintenance procedure Ka NN40080 100 Chapter 1 CallPilot Fax User Guide 9 Telephone buttons All one line and two line display telephones provide CallPilot voice prompts On telephones with display buttons the voice prompts are delayed for five seconds If you do not see an option on your telephone display wait for the voice prompt to announce the additional options To use Fax features press the display buttons or the dialpad buttons on your telephone When you see a display button like this PLA or a dialpad button like this 2 J press either button to activate the CallPilot feature This guide shows you both methods This table shows the Business Series Terminal buttons Use the buttons that pertain to the type of telephone you use Avaya 7000 Series M7100 M7208 M7310 M7100N M7208N Button name Digital Deskphones M7324 M7310N M7324N Feature Feature Handsfree Bottom right hand Handsfree Handsfres button Mute Hold fes Hold us Volume Control Gel 2 X Release C Ris E
7. using a Guest mailbox press OTHR or to display the Loa prompt When this prompt appears enter your mailbox number and password Your mailbox number is usually the same as your extension After you open your mailbox the telephone display shows how many new and saved messages you have A voice prompt announces how many new and saved voice and fax messages you have In this example there is one new message and one saved message To open your mailbox CallPilot 1 Mbox 2 RETRY DE Pzud 3 RETRY Ok Printing fax messages Press e 6 t Press Or if you are at another extension enter your mailbox number and then press OE or J Your mailbox number is usually the same as your extension Enter your mailbox password and press OK or J After you open your mailbox the telephone display shows how many new messages you have A voice prompt announces how many new and saved fax messages you have You can print the fax messages in your mailbox on any fax machine You can print all of your fax messages at once or individually An average text fax message uses 10 seconds of mailbox message time per page A fax message that contains graphics can use as much as two minutes of mailbox message time per page Because fax messages can take up a lot of mailbox space after you print or forward your fax messages delete them from your mailbox CallPilot Fax User Guide 16 Chapter 1 CallPilot Fax
8. 40080 100 Contents Chapter 1 CallPilot Fax User Guid s o6 ccc cnsciscencd teandenen res 7 Aout THIS GUIS cs a5 6 is au REG EORR XR Re SSdGa Ode SOR ESQ Ya Rd PRES F PEE ue TL 7 Symbols and text conventiohs 0c 50s sek sources ex hr Re ER Y eddir ees 8 ESPEN NN NECEM TEE TE PEUT MM 9 Peed Fie quada dr Eoo ORO ROO Ferd Ec NOE D p Ra aw 10 Lea ablolt FEM ceo 3 054 URP BC oS oN Pee eRe ESAE ace de b d d AU d 10 About the Express Messaging Line 200 eee 10 Checking which mailbox interface you use 1 ee 11 Telling callers about fax in your mailbox greeting llle 12 Hecebadg alax message aesexdsxaxexdcbxs s ReTRAORuNAOCK PRG GE due ERRARE 18 Transferring a fax call to your mailbox 0 0 eee ee 14 Opening your MADOX uuu porke eee ERCROD Eee A rare dod hp eins 15 Pining TAX messages cu ado sca en deba Shher eee eae RD TREE C X RR P Pete CR RU 15 About destinations for printing fax messages lslslllssessn 16 Assigning a preset Tax machine 02025 cee lunae RR Ru eee Rua 16 To print all your fax messages sseeeseseeees eres 17 FAX GDVBT DEOS rs db corse LUE HA RECO ESCORT E SOC d e 21 Sending Tax IMGSHANES idssdcodaasan gauss aonb saa cae a ERE Saeed E RETE RRA 21 Forwarding Tax mossadeS occenesss ues er eee Cee Ee eRe eR eroe WORSE ea 22 About Fax Group MOSS Lucae ne eee mx cog no o ai d e e Ce b e Rc a e Re 26 Adding special characters to a fax telephone number
9. AVAYA CallPilot Fax User Guide Avaya Business Communications Manager Release 6 0 Document Status Standard Document Number NN40080 100 Document Version 03 02 Date October 2010 AVAYA 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information
10. Administrator determines which interface is assigned to your mailbox Use this procedure to check which mailbox interface you use then follow the procedures in the guide that apply to the interface you use Some procedures apply to both interfaces To check which mailbox interface you use 1 Press 0 6 t J Follow the voice prompts or the display button options to open your mailbox 2 Check the display to see which interface you use Bnew B sawed zi PLAY REC DN This is the Norstar Voice Mail interface Ho messages wl pu COMP MBO EX zi This is the CallPilot interface 3 Press f to end the session CallPilot Fax User Guide 12 Chapter 1 CallPilot Fax User Guide Telling callers about fax in your mailbox greeting In your mailbox greeting tell callers that they can leave fax messages in your mailbox Tell callers that they must call from a fax machine telephone to send you a fax message The caller must press START SEND on the fax machine CallPilot automatically receives and stores the fax message in your mailbox This is an example of a Personal mailbox greeting Hello You have reached Brian Purdy with Ideal Office Machines I am in the office today but I am currently away from the phone Please leave your name telephone number and a brief message after the tone If you want to send me a fax and you are calling from a fax machine telephone press the START SEND button on the fax machin
11. ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the L
12. SE Ok Accert rec RETR PLAY ok Mose DIF QUIT Wasne Paul OPTS CC SEHD Another cora YES QUIT 1 10 11 Press e16 t Follow the voice prompts or the display button options on your telephone to open your mailbox Press FLA or if you have a new fax message Or press 6 to review your messages until you find a saved fax message you want to forward The date received and the Fax ID number appear on the display Press COF or 5 Press MBOX or to forward the fax message to another mailbox Press YES or to record an introduction to the fax message or press HO or and go to step 10 if you do not want to record an introduction to the forwarded fax message Record the introduction and press OK or to end the recording or press RETR or to re record the introduction or press PAUSE or to pause while you record the introduction Press OF or to accept the recording Enter the mailbox number you want to forward the fax message to or press DIR or to search the Company Directory Press SEHD or to forward the message without a delivery option or press OPTS or to assign message delivery options For information about delivery options see the CallPilot Reference Guide To send this message to another mailbox owner press VES or and repeat steps 6 to 11 Or press QUIT to end the session CallPilot Fax User Guide 24 Chapter 1 CallPilot Fax User Guide
13. User Guide If you print all your fax messages at once you cannot listen to any voice introductions that are included with the fax messages If you do not listen to a voice introduction the fax message remains new in your mailbox and you can listen to the voice introduction later If you print each fax message individually you can listen to the introduction before you print the fax message About destinations for printing fax messages When you print a fax message you can print it from Print mza PRESET OTHF ja Table1 Fax destinations Preset You can set up a fax machine as the default destination When you print and you select Preset the fax machine prints at the default destination Unless you specify Other faxes print at the default destination Other When you send a fax message to print and you select Other you must enter a phone or extension number as the destination Manual Select Manual if you are printing from a fax telephone The fax messages are printed on the fax machine you use to access your mailbox Fax messages are preceded by a cover page if you select Preset or Other A cover page is not added for fax messages you print from a fax telephone For more information see Fax cover page on page 21 Assigning a preset fax machine If you assign a preset fax machine your fax messages print at the same fax machine every time NN40080 100 Chapter 1 CallPilo
14. ach Fax Group List NN40080 100 Chapter 1 CallPilot Fax User Guide 27 If you need a Fax Group List ask your System Administrator to create one for you When you give the System Administrator the information include e the names of the recipients alist of the fax machine numbers the Fax Group List name Before you send a Fax Group message be sure your System Administrator has created the Fax Group List and the list contains all the fax machines that are to receive the fax message CallPilot Fax User Guide 28 Chapter 1 CallPilot Fax User Guide To send a Fax Group message Norstar Voice Mail zdate Fax l lt lt lt STOP Fr End of message COPY ERASE NEXT Cory fax MBO THRJ Record Intro VES HO A Mose DIE m GList name gt OPTS CC a 1 Press eJBJEJ Follow the voice prompts or the display button options on your telephone to open your mailbox Press PLAY or to play the current message or press 6 until you find the fax message you want to forward The date received and the Fax ID number appear on the display Press COF or B Press MBOX or to forward the fax message to another mailbox Press HO or 2 Do not record an introduction because Fax Group List recipients do not hear voice introductions Enter the Fax Group List number Press SEHD or to send the fax message Or press OPTS or to a
15. described or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE
16. duce the fax message or they can contain just the fax message A caller can send a fax message to your personal mailbox by using the autosend feature on their fax machine If the call is answered by the Automated Attendant the call transfers to the designated Fax answering extension If the call is answered by a mailbox the fax message is placed in the mailbox If you answer the call you hear a fax tone Transfer the fax call to your mailbox CallPilot Fax User Guide 14 Chapter 1 CallPilot Fax User Guide Transferring a fax call to your mailbox If you answer a call and hear a fax tone a caller is attempting to send a fax message to your mailbox You can transfer the call to your mailbox To transfer a fax call to your mailbox 1 Press 6 6 J Do not put the call on hold 2 Enter your mailbox number The fax message is left in your mailbox When you receive a message in your mailbox your telephone display shows Message for you MSG This display indicates that you have a new voice message or a fax message in your mailbox To check for messages you must open your mailbox NN40080 100 Chapter 1 CallPilot Fax User Guide 15 Opening your mailbox To open your mailbox Norstar Voice Mail 1 Fazwd 2 OTHE RETRY OF 1 neu 1 sawed 3 PLAY REC AGM i Press f 9 8 J Enter your mailbox password and press OK or Or if you are at another extension or if you are
17. e now or when this message ends For more information about mailbox greetings see the CallPilot Reference Guide or ask your System Administrator Note Recorded greetings count towards the storage capacity of a mailbox Avoid recording long greetings if possible If recorded greetings are long there will be less storage time in the mailbox for messages NN40080 100 Chapter 1 CallPilot Fax User Guide 13 To record a mailbox greeting 1 Press Q e f J Follow the voice prompts or the display button options to open your mailbox 2 If you use the CallPilot interface e Press to open the Greetings Options menu e Go to step 3 If you use the Norstar Voice Mail interface e Press BDHIH or e Press GREET or e Go to step 3 Greeting options 3 Press REC or 1 J REC CHOOSE CFWD Greeting 4 Press PRIME or 1 to record the Primary greeting PRIME ALT PERS Or press ALT or 2 to record the Alternate greeting Record now 5 Press VES or fi and record your greeting at the tone VES HO QUIT Record greeting 6 Press OK or to end the recording RETRY Ok Accert greeting 7 Press OK or to accept the recording RETR PLAY OK or press PLAY or 1 to listen to the greeting or press RETE or to re record the greeting 8 Press to end the session Receiving a fax message Fax messages can contain a voice message that a caller records to intro
18. ed Publications This section provides a list of additional documents referred to in this guide CallPilot Reference Guide NN40090 100 Learning about Fax With CallPilot Fax you can access Fax features from your personal mailbox A fax document in a mailbox is called a fax message Fax messages can have a voice introduction This means that a caller can leave a fax message with or without an introductory voice message in your personal mailbox You can retrieve and print the fax message on a fax machine e forward the fax message to another mailbox About the Express Messaging Line You can have an Express Messaging Line assigned to your mailbox An Express Messaging Line allows you to send only a fax message when the fax only option is selected or to send voice and fax messages when the fax only option is not selected A fax message sent to the Express Messaging Line bypasses the Automated Attendant and is sent immediately to your mailbox You access the fax message the same way you access other fax messages For more information about accessing fax messages see Receiving a fax message on page 13 Ask your System Administrator for the telephone number of your Express Messaging Line Then you can inform people of your direct fax line number NN40080 100 Chapter 1 CallPilot Fax User Guide 11 Checking which mailbox interface you use The CallPilot supports two interfaces Norstar Voice Mail and CallPilot The System
19. ide 18 Chapter 1 CallPilot Fax User Guide To print all fax messages Print msg PRESET OTHE MANU Destination PHOWE EXT Fh RETR Ok 1 Press e16 t Follow the voice prompts or the display button options on your telephone to open your mailbox If you use the CallPilot interface Press to open the Print Command menu e Goto step 3 If you use the Norstar Voice Mail interface e Press e Goto step 3 If you use the CallPilot interface e Press M5G or to print an individual message Or e press HEW or to print all unprinted fax messages or e press ALL or to print all faxes with their attachments If you use the Norstar Voice Mail interface and you have new fax messages e Press HEW or to print all your new fax messages or e press SHUED or to print all your saved fax messages If you do not have any new fax messages the display in step 4 appears Press PRESET or if you want to print on the preset fax machine and go to step 8 or press OTHF or if you want to print on a fax machine other than the preset fax machine and go to step 5 Press PHOHE or to print fax messages at a fax telephone number or press EXT or 2 to print fax messages at a fax extension number This example shows entering the phone number of a fax machine Enter the fax telephone number and press OK or f NN40080 100 Chapter 1 CallPilot Fax User Guide 19 tg 7 Press OK o
20. ilot Fax User Guide Forwarding fax messages You can forward a fax message that you have received to another mailbox and add a voice introduction If you record a voice message it must be longer than three seconds The system times out after five seconds of silence The message appears as a fax message in the recipient s mailbox If you cannot forward a fax message ask your System Administrator if your mailbox is set up to allow you to forward fax messages You can send the same fax message to more than one person but not to a Group List For information about forwarding a fax message to an external number see To forward a fax message to a mailbox Norstar Voice Mail on page 23 When you forward a fax message a new cover page is added to the original fax message becoming part of the new message If the fax message already has a CallPilot generated fax forward cover page it is replaced by a new fax forward cover page Fax forward cover page A fax forward cover page contains the same information as a fax cover page plus e the recipient s name the Fax ID number if the fax is forwarded to an external number NN40080 100 Chapter 1 CallPilot Fax User Guide 23 To forward a fax message to a mailbox Norstar Voice Mail date Faxil lt lt lt STOP gt gt gt End of message COPY ERASE HEST Cory fax MBO OTHR Record Intro VES HO Record message RETRY PAU
21. ints with each fax message you print using the Preset and Other feature The fax cover page shows the date and time the fax prints the name and telephone number of the mailbox owner the destination fax number the Fax ID number if you print a single fax message the number of pages to follow Note A fax cover sheet is not added if you print a fax from a fax telephone Sending fax messages To send a fax message to a personal mailbox you must call from a fax machine telephone You can include a voice introduction to a fax message you send to a personal mailbox The voice introduction must be at least three seconds long The system times out after five seconds of silence To send a fax message to a personal mailbox 1 2 Place the document that you want to send in the fax machine From the fax machine telephone dial the CallPilot telephone number of the person you want to send a fax to Wait for the mailbox greeting or let the CallPilot operator transfer you to the mailbox to leave a fax message If the person you are calling answers their telephone tell them to transfer you to their mailbox so you can send a fax After the mailbox greeting plays wait for a beep and record an introduction for the fax message Do not hang up the telephone Press START SEND on the fax machine Replace the fax machine telephone handset The session ends when the transmission is complete CallPilot Fax User Guide 22 Chapter 1 CallP
22. inux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Task List CaliPilot Fax User Guide 2262 cceccisascccsesessactiesaetaxcscees 7 To check
23. ou end the session CallPilot prints the fax message on the fax machine you specified CallPilot Fax User Guide 20 Chapter 1 CallPilot Fax User Guide To print fax messages from a fax telephone From a fax machine telephone call into a line that is answered by the Automated Attendant 2 Press or in the UK press B 8 J to access your mailbox while the Automated Attendant Greeting plays 3 Logon to your mailbox e If you use the Norstar Voice Mail interface enter your mailbox number and password and press e f you use the CallPilot interface enter your mailbox number and press f then enter your password and press 4 Send the fax message to print e Ifyou use the Norstar Voice Mail interface press to print your fax messages e f you use the CallPilot interface press 7 7 to print your fax messages 5 If you have new and saved fax messages you can print either all new or saved fax messages e press to print all new fax messages e presse to print all saved fax messages Step 5 is bypassed if you have only new fax messages or only saved fax messages Press to use the Manual option to print the new fax messages Press START SEND on the fax machine Replace the fax machine telephone handset The session ends when all the faxes are printed CallPilot prints the fax messages on the assigned fax machine NN40080 100 Chapter 1 CallPilot Fax User Guide 21 Fax cover page A fax cover page pr
24. r to accept the fax telephone number represented ADD ok by lt x or press HDD to add special characters to the fax telephone number and follow the voice prompts Printed lt x gt msgs 8 The display shows the number of fax messages printed 9 Press to end this session After you end the session CallPilot prints the fax messages on the preset fax machine For information about changing the preset fax machine see Assigning a preset fax machine on page 16 To print an individual fax message Use this procedure if you want to print an individual fax message 1 Press 016 Follow the voice prompts or the display button options on your telephone to open your mailbox 2 If you use the CallPilot interface e Press 7 7 to open the Print Command menu e Go to step 3 If you use the Norstar Voice Mail interface e Press 6 until you locate the fax you want to print e Goto step 3 date gt Fax 3 Wait until the prompt announces the Fax ID number and then ase STOP 2 press to print the fax message Print msg 4 Press PRESET or 1 to print on the preset fax machine PRESET OTHE MAHL or press OTHR or 2 if you want to specify another fax machine to print the message on and then enter the number of the fax machine l Printed msg 5 The display shows the message is printed End of message 6 Press to end this session COPY ERASE After y
25. rward The date received and the Fax ID number appear on the display NN40080 100 Chapter 1 CallPilot Fax User Guide 25 End of message COPY ERASE HEAT Cory fax MBOX OTHR J Hame RETRY BESSP OK Destination PHOHE EXT J Fh RETRY OK lt x ADD DK Med sent Another corms VES m 10 11 12 Press COFY or B Press QTHE or QJ Enter the recipient s name The name can be a maximum of eight characters Using the telephone dialpad enter the name of the recipient After each letter press to enter the next letter If you make an error in the name press RETRY and re enter the name Press OK to accept the name Press PHOHE or 1 to enter the fax telephone number Enter the fax telephone number and press OK or J Press OF or to accept the fax telephone number represented here by x Or press HDD to add special characters to the fax telephone number For information about adding special characters see Adding special characters to a fax telephone number on page 30 CallPilot forwards the fax message Press VES or 1 J and repeat steps 6 to 11 to send this message to another external number Or press UIT if you are done Press to end the session CallPilot Fax User Guide 26 Chapter 1 CallPilot Fax User Guide To forward a fax message to an external number CallPilot
26. ssign message delivery options Or press CE to send the message to another recipient For information about delivery options see the CallPilot Reference Guide Press to end the session To send a Fax Group Message CallPilot End message COPY ERASE HEST End message PRIHT DEL HEXT 1 2 3 Press e BJ Follow the voice prompts or the display button options on your telephone to open your mailbox Press PLAY or to play the current message or press 6 until you find the fax message you want to forward Press to forward the message NN40080 100 Chapter 1 CallPilot Fax User Guide 29 Ta HAME SPEC CHEL Ta HAME SPEC CHEL EmrFtu REC J Med options URG FF IL OTHE Na eee Enter the Group List number and press OK or J Press when you have entered all the addresses you want to send the message to If you want to attach a voice message press REC or and record your message External Group List recipients do not receive voice introductions to fax messages If you want to attach message options press 7 0 to assign message options Press 7 9 to send the message Press to end the session CallPilot Fax User Guide 30 Chapter 1 CallPilot Fax User Guide Adding special characters to a fax telephone number Follow the voice prompts or press HDD to add special characters to a fax telephone number
27. t Fax User Guide 17 To assign a preset fax machine l Ho Preset Destination PHOHE EST Fh RETRY lt x ADE Ok Press 016 Follow the voice prompts or the display button options on your telephone to open your mailbox If you use the CallPilot interface e Press 8 0 to open the Mailbox Options menu e Press 8 to open the Fax Options menu e Go to step 3 If you use the Norstar Voice Mail interface e Press AD IH or Press 7 e Go to step 3 This display appears if there is no preset fax machine If the fax machine is preset the display shows Preset fax If you want to assign a different machine as the preset fax machine press CHHG Press FHOME or to assign the phone number of a fax machine or press EXT or R to assign the extension number of a fax machine This example shows assigning the phone number of a fax machine Enter the fax telephone number and press OK or Press OF or to accept the fax telephone number represented by the lt x or press HDD to add special characters to the fax telephone number and follow the prompts After you add special characters press DK or J Press to end the session To print all your fax messages Use this procedure if you want to print all your new or saved messages If you want to print just one message see To print an individual fax message on page 19 CallPilot Fax User Gu
28. which mailbox interface YOu Me ceret tetto Rr ER Soter prb e a pna nno ire ttn 11 To record a mailbox GE SUN seis E 13 T6 transfer a Tax call to your rellQx usine ater port tr stet eara rcu ttr p ppp punc EYE nice 14 To open your mailbox Norstar Voice Mail cccccseecceceeeeeeeeeeeeeeeceeaaeeeeeeeeeeeeees 15 To open your malbox CalP lOl es reet Ro pri ERAS SS FRU ERI EERN EX RAE EAERE ITE BEER EIU PRA PERS 15 Je SSI a preset tax POIs eder RrendsEpERRR let aeneo se LESS a dE rear Den das pp Ate hu Re IPM NERA ue 17 II xli den E MM 18 To printan individual Tax WIBSSIEJB auis ced rcnt nare hme p eaa nahm A Dn d tune pant x cus bite 19 To print fax messages from a fax telephone iiiiseee cierre reto tor exe sr true nun 20 To send a fax message to a personal mailbox esee 21 To forward a fax message to a mailbox Norstar Voice Mail 23 To forward a fax message to a mailbox CallPilot seen 24 To forward a fax message to an external number Norstar Voice Mail 24 To forward a fax message to an external number CallPilot sssssse 26 To send a Fax Group message Norstar Voice Mail eeessseeeeeess 28 To send a Fax Group Message CallPilot sseseeseeeeeeneee 28 CallPilot Fax User Guide 4 Task List NN
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