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Avaya BCM50 User's Manual

1. 3 Install one 8 x 2 cm 8 x 0 75 in round head wood screw in the backboard Do not tighten the screw head against the backboard Leave approximately 0 5 cm 0 25 in of the screw exposed from the backboard 4 Prepare the wall mount bracket by removing the alignment tabs e If this is the only unit in the Avaya BCM50 system remove the alignment tabs on the right side of the wall mount bracket NN40170 308 Chapter 3 Hardware installation 23 e fthis is the last unit on a Avaya BCM50 system with multiple units remove the alignment tabs on the left side of the wall mount bracket Hang the wall mount bracket on the mounting screw Install two 8 x 2 cm 8 x 0 75 in round head wood screws into the screw holes in the wall mount bracket See the figure Wall mount bracket on page 22 Tighten the three wood screws against the wall mount bracket Install two 8 x 2 cm 8 x 0 75 in round head wood screws into the screw holes in the cable trough 9 Repeat steps 2 to 8 for each additional unit To install an Avaya BCM50 unit on the wall mount bracket 6 minutes 1 Insert the power supply retention clip into the Avaya BCM50 unit 2 Slide the wall mount lock fully to the right unlock position See the figure Wall mount lock in unlock position on page 23 Figure 5 Wall mount lock in unlock position 3 Align the feet on the Avaya BCM50 unit with the four holes in the wall mount bracket Press the unit again
2. BCM50a BCM50e Avaya BCM50ba or Avaya BCM50be main unit with integrated router You can select the DHCP server option to use with the Avaya BCM50 integrated router main units You can select to use the integrated router or you can disable the integrated router and use the DHCP server that is on the main unit Select the DHCP server option through Business Element Manager Configuration gt Data Services gt DHCP Server gt General Settings tab If you select the standard DHCP server on the main unit you must first disable the DHCP server on the integrated router You can then configure the DHCP server functionality in the same way as a nonrouter version If you select the DHCP server on the integrated router you can configure the router using the router WebGUI tool By default the integrated router LAN IP address is 192 168 1 1 and the IP address assigned to the Avaya BCM50 system is the first IP address in the DHCP pool If the DHCP pool starts at 192 168 1 190 then the Avaya BCM50 is 192 168 1 190 even though the router is 192 168 1 1 Therefore the Avaya BCM50 system receives the IP address 192 168 1 2 subnet mask is 255 255 255 0 from the DHCP server on the integrated router For more information about how to disable the DHCP server and select a DHCP server see DHCP server configuration on page 47 WAN connection Four types of Avaya BCM50 main units the BCM50e and Avaya BCM50be with Ethernet router and the BCM50a
3. AVAYA Avaya BCM50 Installation Checklist and Quick Start Guide Avaya Business Communications Manager Release 6 0 Document Status Standard Document Number NN40170 308 Document Version 05 04 Date October 2010 AVAYA 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the produ
4. b Insert the four screws through the holes in the bottom of the shelf and into the screw holes in the bottom of the unit Caution Use only the screws supplied with the rack mount kit NT9T6325 Do not replace the screws Other screws can damage the unit NN40170 308 Chapter 3 Hardware installation 21 Figure 3 Attach the units to the rack mount shelf 2 Sas z SSA 5 Install the power supply using a method appropriate for your installation For details about installation options see Installing the Avaya BCM50 power supply on page 25 To install an Avaya BCM50 unit on top of another unit 2 minutes Warning For safety reasons do not stack more than one unit on top of a first Avaya BCM50 unit Insert the power supply retention clip into the Avaya BCM50 unit 2 Place the Avaya BCM50 unit on top of the first unit Make sure the feet of the second unit are in front of the slots on the top of the first unit Slide the unit back until it clicks in place on the slots Install the power supply using a method appropriate for your installation For details about installation options see Installing the Avaya BCM50 power supply on page 25 To install the patch panel optional 2 minutes 1 Determine the location in the rack where you want to install the patch panel 2 Position the patch panel in the rack 3 Align the holes in the patch panel with the holes in the equipment rack rails 4 Fasten the
5. Software KEYCGDUS veau durch SOEUR AA RUS 43 System palamelele acassetogereck eue d R4 AA 43 DHCP server configuration suas Ld Rem ko Roo Ros Xo los lod im dos 47 MEN COMOGUA ngaa ac Sd Sractoe OR EROR CR ARE CR jn NANDO Rb SORORE a 48 Audiucnal PETAIEIGID fics 25 5 exeo e RII pe X OP REFER GP GO reside orat diii 49 NN40170 308 Chapter 1 Getting started IMPORTANT Print this chapter to record the progress of the Avaya Business Communications Manager 50 Avaya BCM50 system installation and configuration Use the tables and checklists to guide you through the installation process About this guide The Avaya BCM50 Installation Checklist and Quick Start Guide describes how to install and configure Avaya Business Communications Manager 50 Avaya BCM50 systems running Avaya Business Communications Manager Avaya BCM 6 0 software Purpose The procedures described in this guide relate to the Avaya BCM50 hardware This guide provides task based information about installing the hardware components and performing basic configuration tasks For more detailed configuration information see the appropriate technical documentation Audience This guide is directed to experienced installers responsible for installing and configuring Avaya BCM50 systems For more information about installing and configuring an Avaya BCM50 system see the Avaya Installation and Maintenance Guide Precautions Avaya recommends that you read thi
6. for DTM e RJ 45 for BRIM e RJ 11 for 4x16 Plug the modular cable into the jack in the front of the MBM Connect the other end of the cable to the telephone company demarcation blocks of the building To connect telephone lines to another MBM repeat steps 1 to 3 to for each additional line Warning If the network ISDN is a U loop the BRIM must be connected only to an N NT1 provided by the service provider The NT1 must provide a Telecommunication Network Voltage TNV to Safety Extra Low Voltage SELV barrier Note Do not attempt to plug digital equipment into the auxiliary AUX jacks on the front of 4x16 MBM 5 Select the appropriate option for your system e If your system includes a 4x16 MBM go to Connect extensions to the expansion unit on page 35 for instruction about wiring the extensions for this MBM NN40170 308 Chapter 3 Hardware installation 35 e If your system includes another expansion unit repeat this procedure to add more telephone lines or proceed to Connect extensions to the expansion unit on page 35 to add extensions To connect analog telephone lines to the GATM4 GATM8 G4x16 or G8x16 Obtain a 25 pair cable with an RJ 21 connector on one end Plug the RJ 21 connector of the cable into the RJ 21 connector on the front of the MBM Use the lower RJ 21 connector on the G4x16 and G8x16 MBMs to connect analog lines Select the appropriate option to secure the RJ 21 connector to th
7. 5 0 and BCM 4 0 You need only one instance of Business Element Manager on your computer For more information see the chapter Configuring the Avaya BCM50 system in the Avaya Business Communications Manager 50 Installation and Maintenance Guide NN40170 305 To access the Avaya BCM Web page 2 minutes 1 Open a Web browser and enter the Avaya BCM50 system IP address default is 10 10 10 1 The Enter Network Password dialog box appears 2 Enter the username and password Defaults are Username nnadmin Password PlsChgMe 3 Click OK The Welcome to BCM Web page appears To download and install Business Element Manager 15 minutes 1 Access the BCM Web page See To access the Avaya BCM Web page on page 42 2 On the Welcome to BCM Web page click Administrator Applications The Administrator Applications page appears 3 Onthe Administrator Applications page click Business Element Manager The Business Element Manager panel appears Read the information on this panel Click Download Business Element Manager on the right side of the screen and follow the instructions to download NN40170 308 Chapter 4 System configuration 43 6 After you download Business Element Manager double click the application and follow the installation instructions To download the Startup Profile template 1 minute 1 Access the BCM Web page See To access the Avaya BCM Web page on page 42 2 Onthe Welcome to BCM Web page click Administrator Ap
8. ER RR GU EG ECCO UR 22 Wiring field card installation optional lessen 23 Desktop mount installation clesie 24 Installing the Avaya BCM50 power supply eee eee eee 25 Media pay module installalon 32a eges tee ics RR AA NAN PAG C OR EO RR C 26 Expansion unit insialaton ssa oes dx n BAG EAE KR CUR ACE SOROR Y SCARE S 27 Powersupply comMmeclion o aos em dE ds eee Gola osea ap b dud qM DIANA 28 Telephony CODFIGOtOI usas exu xem xdg deor cee RRO exe y e aae 29 BRI integrated ports BCM50b BCM50ba and BCM50be 31 PEM PN ive KARATE AT NA LAN oa ate adeb Ce e HANDANG pre do dq 33 Connect extensions to the expansion unit liliis eee eee 35 Avaya BCMBO Installation Checklist and Quick Start Guide 4 Contents Avaya BCM50 main unit LAN connection 0c cence eee eee 36 DHCP server configuration and IP address 0 36 Avaya BCM50 and Avaya BCM50b main units no integrated router 36 BCM50a BCM50e Avaya BCM50ba or Avaya BCM50be main unit with mtegrated router Lou cen scd wee dcn Seal ka Ka Re poe he ea 38 MIPADGOHOSOUOIY ame abe sdqee3q E SEIN RREXGSAXQRARE PU dares RIGEN RES 38 Telephone Ins a NOD Lusso de pweRert 4 dor ERETO XA DIR REO RG PRG PRG 39 Chapter 4 Syetum CONNGUIANON o 5265 05e do e Rune re ERR Se RE P TERES 41 Connect to ihe SUSIE a caca oic Ron KR Ub QR UC A ad RRR RSE ORES 41 Avaya BCM Web page downloads seen 42
9. Optional Complete the Additional parameters on configuration by customizing other page 49 parameters Note The stated times vary depending on the number and type of items installed Default values Use the table Default IP addresses on page 7 and the table Default user names and passwords on page 7 to view and record changes to the default Avaya BCM50 system information Table 2 Default IP addresses Port IP address subnet mask New IP address OAM port see Note 10 10 11 1 255 255 255 252 Avaya BCM50 or Avaya BCM50b 192 168 1 2 LAN no router 255 255 255 0 Router LAN 192 168 1 1 BCM50a BCM50e Avaya 255 255 255 0 BCM50ba or Avaya BCM50be Note DHCP is enabled on the OAM port and assigns the following IP address 10 10 11 2 Table3 Default user names and passwords Sheet 1 of 2 Tool User ID User name Password New password Business Element Manager nnadmin PlsChgMe Avaya BCM50 Web page nnadmin PlsChgMe http IP address Telset Administration SETNNA CONFIG F9 8 and F Config 738662 266344 Telset Administration voice mail SETNNA CONFIG Feature 983 738662 266344 Avaya BCMBO Installation Checklist and Quick Start Guide 8 Chapter 1 Getting started Table 3 Default user names and passwords Sheet 2 of 2 Tool User ID User name Password New password Telset Administration initialize CONF
10. Optional Expansion unit installation on Install the Avaya BCM50 expansion Page 27 unit e Rack mount e Wall mount e Desk mount 3 min Apply power to the Avaya BCM50 Power supply connection on system page 28 1 min Connect the telephony connector Telephony connector on page 29 15 Connect the MBM wiring MBM wiring on page 33 min 5 min Connect the Avaya BCM50 system to Avaya BCM50 main unit LAN the LAN connection on page 36 5 min Determine DHCP server DHCP server configuration configuration and IP address use and IP address on page 36 default or change 2 min Optional Connect the Avaya WAN connection on page 38 BCM50 system to the WAN Only available with Avaya BCM50a Avaya BCM50e Avaya BCM50ba and Avaya BCM50be 9 min Install telephony hardware Telephone installation on page 39 15 Download Business Element Avaya BCM Web page min Manager downloads on page 42 NN40170 308 Chapter 1 Getting started 7 Table 1 Installation and configuration checklist Sheet 2 of 2 v Task Reference Comments 1 min Optional Download the Startup Avaya BCM Web page Profile template downloads on page 42 10 Apply the keycode Software keycode on page 43 min 15 Configure the required Avaya System parameters on page min BCM50 system parameters 43 Business Element Manager or Startup Profile 1 min Configure the MBMs with Business MBM configuration on page Element Manager 48 N A
11. Tools menu select Macros and then select Security Select Medium or Low e Exit from Excel e Open the Startup Profile template in Excel e Enable macros if prompted 1 Onacomputer with a USB port and Microsoft Excel open the Startup Profile template If you do not have a copy of the Startup Profile template see To download the Startup Profile template on page 43 Refer to the Usage Instructions tab for instructions about using the Startup Profile template Click the StartupProfile Template tab to begin entering information in the Startup Profile template 4 Inthe Startup Profile template enter your Avaya BCM50 system ID in the System ID field The system ID is on the box of the main unit and on the main unit itself If you enter the wrong system ID the Startup Profile does not function with your system 5 Click the large button at the top of the Startup Profile template to save a version of the Startup Profile sps file and a version of the Startup Profile editor Excel spreadsheet on your computer The filenames for the Startup Profile editor and the Startup Profile consist of the system ID followed by the appropriate extension Note Never edit the Startup Profile sps file directly always use the Startup Profile editor to make changes NN40170 308 Chapter 4 System configuration 47 6 In the Startup Profile editor enter the remaining information that you want loaded onto the Avaya BCM50 syst
12. and Avaya BCM50ba with ADSL router contain a router card On the BCM50e and Avaya BCM50be the WAN port is an RJ 45 port On the BCM50a and Avaya BCM50ba the WAN port is an RJ 11 port Refer to the following sections for information about connecting the Avaya BCM50 to the WAN e To connect the BCM50a or Avaya BCM50ba to the WAN on page 38 e To connect the BCM50e or Avaya BCM50be to the WAN on page 39 For more information see the chapter Connecting the Avaya BCM50 system to the LAN and WAN in the Avaya Business Communications Mananger 50 Installation and Maintenance Guide NN40170 305 To connect the BCM50a or Avaya BCM50ba to the WAN 2 minutes 1 Use the Integrated Router Web GUI to configure the router card on the BCM50a or Avaya BCM50ba main units For more information about how to configure the router see the BCM50a Integrated Router Configuration Guide 2 Make sure the power supply is connected to the BCM50a or Avaya BCM50ba main units and to the AC power source wall outlet NN40170 308 Chapter 3 Hardware installation 39 Warning Do not plug the WAN cable into the system unless the power supply is N connected to the main unit and an AC power source with a third wire ground 3 Connect one end of a standard telephone cable to the ADSL telephone line provided by your ISP 4 Plug the other end of the telephone cable into the WAN port Note To use the ADSL line for both ADSL and regular voice comm
13. expansion unit install one or two expansion units in the same manner as the main unit in a rack on a wall or on a flat surface For more information see the chapter Installing an expansion unit in the Avaya Business Communications Mananger 50 Installation and Maintenance Guide NN40170 305 To install an expansion unit 9 minutes 1 Mount the expansion unit the same way as the main unit Refer to Main unit and expansion unit installation on page 19 2 Locate the expansion cable that was supplied with the expansion unit If you do not have the expansion cable you can use a shielded category 5e compliant Ethernet cable maximum length of 10 m Plug one end of the expansion cable into the expansion port on the expansion unit 4 Dooneofthe following To connect the first expansion unit Plug the other end of the expansion cable into expansion LAN port 2 on the main unit This expansion unit is now designated as Expansion 1 in Business Element Manager To connect the second expansion unit Plug the other end of the expansion cable into expansion LAN port 3 on the main unit This expansion unit is now designated as Expansion 2 in Business Element Manager Avaya BCMBO Installation Checklist and Quick Start Guide 28 Chapter 3 Hardware installation Refer to the figure How to connect expansion units to a main unit on page 28 Note When you plug an expansion unit into the correct port on the main unit the LEDs on the
14. expansion unit port are on while the LEDs on the main unit port stay off Figure 7 How to connect expansion units to a main unit Expansion unit 1 Main unit Expansion unit 2 Power supply connection Use the power supply and power supply cable supplied with each Avaya BCM50 unit Connect the power supply to your Avaya BCMS0 system by one of the following methods e To connect the power supply without a UPS on page 28 e To connect the power supply using a UPS refer to the Avaya Business Communications Mananger 50 Installation and Maintenance Guide NN40170 305 For more information see the chapter Connecting the cables to the Avaya BCM50 system in the Avaya Business Communications Mananger 50 Installation and Maintenance Guide NN40170 305 To connect the power supply without a UPS 3 minutes Rotate the retention clip so the power outlet is open Plug the Avaya BCM50 power supply cord into the Avaya BCM50 unit Rotate the retention clip so that it locks the power supply cord in place Plug one end of the power supply cable into the Avaya BCM50 power supply Repeat steps 1 to 4 for each Avaya BCM50 unit oa A WN Plug the other end of the power supply cable into the ac power source wall outlet NN40170 308 Chapter 3 Hardware installation 29 The Avaya BCM50 system boots Note To use the Startup Profile for initial configuration of the Avaya BCM50 system save the Startup Profil
15. supplies IP configuration information for all IP devices PCs and IP Deskphones It also supplies specific connection information to the IP Deskphones If an external DHCP server is present Warning The DHCP server on the main unit is enabled by default If your l i network already contains a DHCP server then disable the DHCP server on the main unit If an external DHCP is present then the Avaya BCM50 system uses the IP configuration supplied by the external DHCP server In this case the DHCP server on the main unit supplies only IP Deskphones with IP configuration information It does not supply any other devices with IP settings This means that the administrator does not need to set up the external DHCP server to supply configuration settings to the IP Deskphones The DHCP server on the main unit must configure a range of IP addresses to supply to the IP Deskphones It uses the top 20 percent of a subnet For example If the external DHCP server supplies the IP address 177 218 21 45 subnet mask is 255 255 255 0 to the Avaya BCM50 then the Avaya BCM50 DHCP server reserves the range 177 218 21 200 177 218 21 254 You can use Business Element Manager to verify and change this default range The administrator must ensure that this range agrees with the network configuration The range is not used by the external DHCP server Avaya BCMBO Installation Checklist and Quick Start Guide 38 Chapter 3 Hardware installation
16. telephony connector through a 50 pin header Power supply The power supply is an external device that connects to the Avaya BCM50 units main unit and expansion unit You must have one power supply for each unit in your Avaya BCM50 system A power supply is included with each main unit and expansion unit Power supply adapter cord The power supply adapter cord is for international non North American Avaya BCM50 users It connects to the power supply on one end and to the C 14 Avaya BCM50 power bar on the other end You require one power supply adapter cord for each power supply you want to connect to the power bar Single power supply mounting bracket The single power supply mounting bracket accommodates a single power supply for wall mount installations Power supply mounting enclosure The power supply mounting enclosure packages up to three power supplies in one enclosed case You can neatly mount multiple power supplies with no excess cables You can install the power supply mounting enclosure in the same way as you install a main unit or expansion unit Uninterruptable power supply UPS if applicable An uninterruptable power supply UPS is an optional device that maintains continuous operation during power interruption or failure conditions The UPS provides power source monitoring and battery backup activation so that critical Avaya BCMBO functionality is maintained Avaya BCMBO supports Americ
17. 0 unit main unit or expansion unit in an equipment rack you need the optional rack mount kit NT9T6325E5 This kit provides the parts to mount up to four Avaya BCM50 units in a standard 19 inch equipment rack Use the following procedures to install an Avaya BCM50 unit in a rack e To install the rack mount shelf in an equipment rack on page 20 e To install an Avaya BCM50 unit on the rack mount shelf on page 20 To install the rack mount shelf in an equipment rack 5 minutes Determine the location in the rack where you want to install the Avaya BCM50 unit Position the rack mount shelf in the rack Align the holes in the rack mount shelf with the holes in the equipment rack rails A O N a Fasten the rack mount shelf to the rack using the four rack screws supplied with the rack mount kit To install an Avaya BCM50 unit on the rack mount shelf 7 minutes 1 Place the Avaya BCM50 unit on the rack so that the feet of the unit fit in the depressions in the shelf Move the unit forward until the feet touch the front side of the depressions Slide the unit back until the feet click in place on the slots in the depressions See the figure Attach the units to the rack mount shelf on page 21 4 If you want to further secure the unit use the four self tapping screws for plastic supplied with the rack mount kit to attach the unit to the rack mount shelf a Align the screw holes in the unit with the holes in the rack mount shelf
18. BCM50b shown on page 31 the table BRI port wiring on page 31 and the table BRI line numbering on page 32 apply to S Loop and T Loop connections S Loop are used to connect S Loop devices such as video phones terminal adapters and Grp 3 Fax machines The T Loops are used to connect to the CO PSTN Warning For a U loop connection the BRI port must be connected only to an NT1 provided by the service provider The NT1 must provide a Telecommunication Network Voltage TNV to Safety Extra Low Voltage SELV barrier AN Figure 8 BRI ports and pin out BCM50b shown BRI ports 87554221 BRI port pin out The table BRI port wiring on page 31 and the table BRI line numbering on page 32 list the wiring details for the RJ 45 ports Table 13 BRI port wiring Sheet 1 of 2 Pin Signal Signal on system side No connection No connection 2 No connection No connection Avaya BCMBO Installation Checklist and Quick Start Guide 32 Chapter 3 Hardware installation Table 13 BRI port wiring Sheet 2 of 2 Pin Signal Signal on system side 3 Receive Rx TX 4 Transmit Tx Rx 5 Transmit Tx Rx 6 Receive Rx Tx 7 No connection No connection 8 No connection No connection Table 14 BRI line numbering Default line numbers on Default line numbers on Default line Port number Expansion
19. BCM50ba also includes an integrated ADSL router Avaya BCM50be main unit The Avaya BCM50be main unit provides similar functionality to the Avaya BCM50e with Ethernet router main unit The difference is that the Avaya BCM50be main unit has two integrated BRI ports that replace the four analog lines on the RJ 21 telephony connector The BCM50be also includes an integrated Ethernet router NN40170 308 Chapter 2 System overview 15 Figure 2 BRI main unit Avaya BCM50be shown ports and connectors WAN Additional LAN BRI ports me 4 mes on the RJ 21 telephony 35 connectorare Retention clip mounting hole Power Expansion LAN Reset Music B RJ21telephony portO port port 2 port 3 switch source connector Expansion units and media bay modules The Avaya BCM50 system includes up to two expansion units The expansion unit is designed to accommodate one media bay module MBM to connect additional telephony equipment to the system The MBMs connect with external devices to implement various trunks and stations The table Trunk station and combination MBMs on page 15 lists the trunk MBMs and station MBMs that are supported in the expansion units Table8 Trunk station and combination MBMs Trunk MBMs Station MBMs Combination MBMs ADID4 ADID8 ASM8 ASM8 4x16 BRIM DSM16 DSM16 DSM32 DSM32 G4x16 G8x16 DTM GASM GATM4 GA
20. Before using the default address on your network check with your system A administrator If this address conflicts with the LAN settings you can cause network damage if you connect to the network without changing the IP address If you must change the IP address due to a conflict with your network you can connect to the Avaya BCM50 through the OAM port See To connect to the system using the OAM port on page 42 For more information see the chapter Configuring the Avaya BCM50 system in the Avaya Business Communications Manager 50 Installation and Maintenance Guide NN40170 305 Avaya BCMBO Installation Checklist and Quick Start Guide 42 Chapter 4 System configuration To connect to the system using the OAM port 1 Connect one end of the Ethernet cable to the OAM port on the main unit 2 Connect the other end of the Ethernet cable to the Ethernet port on your computer The DHCP enabled computer is assigned IP address 10 10 11 2 255 255 255 252 Avaya BCM Web page downloads After you connect your computer to the Avaya BCM50 system either through the OAM port or through a LAN connection download Business Element Manager from the Administrator Applications area of the Business Communications Manager BCM Web page You can use the latest Business Element Manager version for Avaya BCM50 5 0 to manage all previous Avaya BCM systems that require Business Element Manager Avaya BCM50 Release 3 0 BCM450 1 0 and BCM450
21. IG voice mail 266344 Feature 983 Router E setup Tools and system information Use the table Tools on page 8 and the table System information on page 8 to record values and comments about tools and system information Table4 Tools Description Value Comments Laptop or PC with Windows XP Windows Vista Windows 7 32 bit or 64 bit Windows Server 2003 Windows Server 2008 Windows Server 2008 Release 2 or Citrix Presentation Server 4 0 minimum 256 MB recommended 512 MB e 150 MB free disk space Mounting hardware rack mount brackets wall mount bracket or rubber feet an optional plywood backboard 3 4 in 2 cm thick for wall mount installations Phillips 2 screwdriver Common screwdriver Pliers Antistatic ground strap Connecting tool 25 pair cable with RJ 21 connector Cat 5 Ethernet cable with RJ 45 connectors Surge protector Table 5 System information Sheet 1 of 2 Description Value Comments System name Date and Time NTP Trunk Manual Time zone Initial IP address and netmask for each network interface NN40170 308 Chapter 1 Getting started 9 Table 5 System information Sheet 2 of 2 Description Value Comments Default next hop router default gateway DHCP server DNS domain name Primary and optional secondary DNS servers IP Profile regio
22. ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Copyright Except where expressly stated otherwise no use should be made of the Documentation s and Product s provided by Avaya All content in this documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Produ
23. Startup Profile see the Avaya Business Communications Manager 50 Installation and Maintenance Guide NN40170 305 DHCP server configuration Perform the following procedure to configure DHCP server settings for your system To configure DHCP server settings 5 minutes Warning If you have a main unit with an integrated router you must first disable c the DHCP server on the integrated router to use the DHCP server on the main unit 1 From the Configuration tab click the Data Services folder to expand it 2 Select DHCP Server Avaya BCMBO Installation Checklist and Quick Start Guide 48 Chapter 4 System configuration Select the General Settings tab If you have a main unit with an integrated router Avaya BCM50a Avaya BCM50e Avaya BCM50ba Avaya BCM50be do one of the following Select the Use DHCP Server on Integrated Router check box to use the DHCP server on the integrated router The DHCP server on the main unit is disabled Click Launch Router WebGUI tool to launch the router configuration tool For information about using the router WebGUI tool see the Integrated Router Configuration Guide for your product e Clear the Use DHCP Server on Integrated Router check box to use the DHCP server on the main unit You must first disable the DHCP server on the integrated router using the router WebGUI tool For information about using the router WebGUI tool see the Integrated Router Configuration Guide for y
24. TM8 Additional hardware In addition to the main unit expansion unit and MBMs the Avaya BCM50 system includes the additional hardware listed in the table Avaya BCM50 hardware descriptions on page 15 Table 9 Avaya BCM50 hardware descriptions Sheet 1 of 2 Hardware Description Rack mount shelf A shelf designed for mounting up to four Avaya BCM50 units main unit and expansion unit into a standard 19 inch equipment rack An optional patch field which provides RJ 45 connectors for all main unit trunk and station interfaces is available Wall mount bracket A bracket designed for mounting a Avaya BCMBO unit main unit or expansion unit to a wall An optional wiring field card WFC which provides RJ 45 connectors for all main unit trunk and station interfaces is available with the wall mount bracket Avaya BCMBO Installation Checklist and Quick Start Guide 16 Chapter 2 System overview Table 9 Avaya BCM50 hardware descriptions Sheet 2 of 2 Hardware Description Patch panel The patch panel simplifies the connections of lines and extensions to the main unit The patch panel installs into the rack mount shelf in a standard equipment rack and connects to the telephony connector Wiring field card WFC The WFC simplifies the connections of lines and extensions to the main unit The WFC installs into the cable management tray of the wall mount bracket and connects to the
25. ack Slate iai 15 P Digital 411 231 _ 15 Ring Slate Black telephone 41 Ti Yellow Blue igi 16 i Digita 410 230 Us 16 Ring Blue Yellow telephone 42 Ti Yellow Orange ai 17 i x Digital 409 229 Mp 17 Ring Orange Yellow telephone 43 Ti Yellow Green iai 18 P Digital 408 228 18 Ring Green Yellow telephone 44 Ti Yellow Brown iai 19 P Digital 407 227 19 Ring Brown Yellow telephone 45 Ti Yellow Slate igi 20 i Dieta 406 226 20 Ring Slate Yellow telephone 46 Ti Violet Blue iai 21 2 Digital 405 225 21 Ring Blue Violet telephone 47 Ti Violet Orange ini 22 2 Digitak 404 224 KA 22 Ring Orange Violet telephone NN40170 308 Chapter 3 Hardware installation 31 Table 12 RJ 21 telephony connector wiring Sheet 3 of 3 Default line Device Pin Connection Wire color Type of device Port Default DN number 48 Ti Violet Green iai 23 E iin 403 223 23 Ring Green Violet telephone 49 Ti Violet Brown iai 24 Digital 402 222 24 Ring Brown Violet telephone 50 Ti Violet Slate iai 25 E Digital 401 221 25 Ring Slate Violet telephone BRI integrated ports BCM50b BCM50ba and BCM50be The digital BRI ISDN lines are connected to the BCM50b BCM50ba and BCM50be main units through the BRI ports RJ 45 on the front of the main units See the figure BRI ports and pin out BCM50b shown on page 31 The figure BRI ports and pin out
26. an Power Conversion APC UPS devices that use a USB control interface The UPS control software configures various operational settings USB hub if applicable The USB port on the UPS uses a different communication speed than the USB port on the main unit Due to this difference you must use a USB hub to connect the UPS data connection to the main unit The USB hub also provides additional USB ports Avaya Business Element Manager The primary management application for configuring and administering the Avaya BCM50 system is Avaya Business Element Manager Business Element Manager is a client based management application that runs on a Windows computer With Business Element Manager you can connect to the Avaya BCM50 system devices over an IP network and configure administer and monitor Avaya BCM50 system devices You can use the latest Business Element Manager version to manage all previous Business Communications Manager BCM systems that use Business Element Manager You need only one instance of Business Element Manager on your computer The Business Element Manager requirements are e Operating System Windows XP Windows Vista Windows 7 32 bit or 64 bit Windows Server 2003 Windows Server 2008 Windows Server 2008 Release 2 Citrix Presentation Server 4 0 NN40170 308 Chapter 2 System overview 17 BCM applications for BCM 6 0 support the following Vista versions Windows 7 32 bit and 64 bit Win
27. anager 6 0 Administration and Security NN40170 603 NN40170 308
28. cts services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized reseller the warranty is provided to you by said reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU
29. cts that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Trademarks The trademarks logos and service marks Marks displayed in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Contents 3 Contents Chapter 1 Getling staried cic kccc
30. d BRI The BRI or b main units include BRI ports instead of the four analog lines on the RJ 21 telephony connector on the standard main units Standard main units The table Standard main units descriptions on page 13 describes the standard main units and the figure Standard main unit BCM50e shown ports and connectors on page 14 shows a standard main unit The other standard main units have similar ports and connectors Table 6 Standard main units descriptions Standard main units Description Avaya BCM50 main unit with telephony only The Avaya BCM50 main unit provides call processing and simple data networking functions It provides connections for 12 digital telephones 4 PSTN lines 4 analog station ports and 4 connections for auxiliary equipment auxiliary ringer page relay page output and music source The Avaya BCM50 main unit does not include a router but it includes 4 LAN ports one is the OAM port for technicians and the other three are for basic LAN connectivity Avaya BCM50a main unit with ADSL router The Avaya BCM50a main unit provides all the same core functionality as the Avaya BCM50 main unit and an integrated ADSL router for advanced data applications For detailed configuration information see the BCM50a Integrated Router Configuration Guide Avaya BCM50e main unit with Ethernet router The Avaya BCM50e main unit provides all the same core functionality as the Avaya BCMBO
31. ddress e Date and time Time zone Date and Time User account Configuration UserAccount Feature 9 8 User Accounts Telset user ID numeric Administrator Access gt e Tel d Accounts and Privileges elset passwor View by Accounts tab numeric System Configuration gt System gt System N A e System name Identification System Configuration gt System gt System N A e System ID Keycodes View ID it is set automatically and cannot be changed Time Configuration gt Systems Time N A NN40170 308 Chapter 4 System configuration 45 Table 15 Avaya BCM50 system parameters Sheet 2 of 2 Parameters Business Element Manager Startup Profile Telset Administration DHCP server e Use DHCP Server on Integrated Router e Enable disable server e P domain name e Primary DNS e Secondary DNS e Default gateway Configuration gt Data Services 5 DHCP Server 5 General Settings tab DHCP Server N A e User ID e Group e Description e Callback number Administrator Access gt Accounts and Privileges gt View by Accounts tab IP Deskphones Configuration gt Resources IP Telephones N A Enable registration Telephony Resources e Enable global pwd e Global pwd e Auto assign DNs e Advertisement logo SNMP Agent Configuration gt SNMP Agent N A e Enable disable SNMP Administrator Access agent SNMP gt General tab e Mini
32. dows Server 2008 Release 2 Windows Vista Business Windows Vista Ultimate and Windows Vista Enterprise Both 32 bit and 64 bit versions of Windows Vista are supported except for the limitations identified in Avaya Business Communications Manager 6 0 System Overview NN40170 103 RAM minimum 256 MB recommended 512 MB free space 75 MB Business Element Manager access is also supported through a Citrix server Startup Profile You can use the Startup Profile to customize a template with common Avaya BCM50 system parameters Then you can use this template to easily configure a single system or multiple systems You create the Startup Profile using the Startup Profile template a Microsoft Excel template and then use a USB storage device to transfer the Startup Profile data to the Avaya BCM50 main unit Loading the Startup Profile adds about 5 minutes to the time for the Avaya BCM50 system to boot To use the Startup Profile template you need a computer with a USB port Microsoft Excel 2000 or later the Avaya BCM50 Startup Profile template Microsoft Excel template a portable USB storage device compatible with USB 1 1 formatted for FAT32 Avaya BCMBO Installation Checklist and Quick Start Guide 18 Chapter 2 System overview NN40170 308 19 Chapter 3 Hardware installation See the following procedures to install the Avaya Business Communications Manager 50 Avaya BCM50 hardware e Main unit and expans
33. e MBM e With a straight RJ 21 connector use the two supplied screws on the sides of the connector to secure it e With a right angle RJ 21 connector use the supplied screw on the left side of the connector to secure the left side of the connector To secure the right side of the connector use the supplied cable tie to fasten the 25 pair cable to the anchor on the MBM Connect the other end of the cable to the telephone company demarcation blocks of the building Connect extensions to the expansion unit Extensions connect to the expansion unit through the connectors on the MBM installed in the expansion unit To connect extensions to DSM16 DSM32 ASM8 4x16 G4x16 or G8x16 MBMs 1 Obtain a 25 pair cable with an RJ 21 connector on one end 2 Plug the RJ 21 connector of the cable into the RJ 21 connector on the front of the MBM Use the upper RJ 21 connector on the G4x16 and G8x16 MBMs to connect digital extensions 3 Select the appropriate option to secure the RJ 21 connector to the MBM e With a straight RJ 21 connector use the two supplied screws on the sides of the connector to secure it e With a right angle RJ 21 connector use the supplied screw on the left side of the connector to secure the left side of the connector To secure the right side of the connector use the supplied cable tie to fasten the 25 pair cable to the anchor on the MBM Connect the other end of the cable to the local connecting blocks To connect ext
34. e on your USB storage device and insert the USB storage device in the USB port of the main unit before connecting the power See To download the Startup Profile template on page 43 AN Warning Leakage currents You must reconnect the power cords to a grounded outlet before connecting the telephony and data networking cables Telephony connector For more information see the chapter Connecting the cables to the Avaya BCM50 system in the Avaya Business Communications Mananger 50 Installation and Maintenance Guide NN40170 305 Note You can use the wiring field card WFC or rack mount patch panel to simplify the connections of the telephony connector to the Avaya BCM50 For more information see the Avaya Business Communications Mananger 50 Installation and Maintenance Guide NN40170 305 You can connect 4 analog telephone lines standard main units only 4 analog telephony devices and 12 digital telephones to the RJ 21 telephony connector The four analog lines on the RJ 21 telephony connector are not available on the BRI main units The table RJ 21 telephony connector wiring on page 29 lists the wiring details for the RJ 21 telephony connector Table 12 RJ 21 telephony connector wiring Sheet 1 of 3 Default line Device Pin Connection Wire color Type of device Port Default DN number 26 Tip White Blue 1 Analog line 061 1 Ring Blue White 27 Tip Whi
35. ect any telephones to wiring that runs outside the building Read and follow the installation instructions carefully Avaya BCMBO Installation Checklist and Quick Start Guide 34 Chapter 3 Hardware installation Warning Use only qualified persons to service the system The installation and service of this unit must be performed by service personnel with the appropriate training and experience Service personnel must be aware of the hazards of working with telephony equipment and wiring They must be experienced in techniques that minimize any danger of shock or equipment damage Leakage currents Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events on network lines These leakage currents normally flow safely to protective earth ground through the power cord However if the ac power is unplugged prior to disconnecting the cables from the Avaya BCM50 units this hazard can occur System shutdown You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet System startup You must reconnect the power cords to a grounded outlet before reconnecting the telephony and data networking cables To connect telephone lines to DTM BRIM or 4x16 MBMs 1 Obtain a telephone cable with a modular plug that matches the MBM to which you are connecting RJ 48C
36. em The Startup Profile editor contains explanations of the various parameters Click the cell where you want to enter information and the Help text appears You can specify which parameters to load onto your system by selecting Apply for the parameters you want to load If you do not want to load certain parameters select Ignore 7 After you enter all the information click the large button at the top of the Startup Profile template to save a version of the Startup Profile sps file and a version of the Startup Profile editor Excel spreadsheet on your computer 8 Exit from Microsoft Excel 9 Insert the USB storage device into the USB port of the computer 10 Copy the Startup Profile sps file to the root directory of the USB storage device 11 If you want to load your keycode using the Startup Profile copy the keycode file to the root directory of the USB storage device The name of the keycode file on the USB storage device must exactly match the filename you entered in the Startup Profile editor 12 Remove the USB storage device from the USB port of the computer The Startup Profile is now stored on the USB storage device 13 Insert the USB storage device into the USB port of the Avaya BCM50 main unit before you power up the system Warning Do not use the Startup Profile on a functional Avaya BCM50 system because the parameter values in the Startup Profile replace those on the system For more information about the
37. ensions to a DSM32 repeat steps 1 to 4 for the second RJ 21 connector Avaya BCMBO Installation Checklist and Quick Start Guide 36 Chapter 3 Hardware installation Avaya BCM50 main unit LAN connection For more information see the chapter Connecting the Avaya BCM50 system to the LAN and WAN in the Avaya Business Communications Mananger 50 Installation and Maintenance Guide NN40170 305 Warning The DHCP server on the main unit is enabled IP Deskphones only by default If your network already contains a DHCP server then disable the DHCP server on the main unit To connect Avaya BCM50 system to the LAN 5 minutes 1 Connect one end of a standard Ethernet cable to your LAN Plug the other end of the Ethernet cable into the LAN port on the Avaya BCM50 main unit If you want to use the internal Avaya BCM50 network switch to connect another IP device to the LAN connect an Ethernet cable between the IP device and one of the additional LAN ports on the Avaya BCM50 system Router card LAN ports Expansion port or expansion unit LAN port 4 Repeat step 3 for each IP device you want to connect to the LAN using the Avaya BCM50 switch If you cannot connect your Avaya BCM50 system to the LAN you can access the system by connecting through the OAM port See To connect to the system using the OAM port on page 42 DHCP server configuration and IP address If the main unit has an integrated router you can activate either
38. er feet one screw to secure the RJ 21 telephony connector one cable tie a documentation CD Avaya BCM50 Installation Checklist and Quick Start Guide NN40170 308 Chapter 1 Getting started 11 Expansion unit and media bay modules components checklist optional 5 minutes Check that you have the following components and inspect the components for any damage one expansion unit one expansion unit power supply one power supply cable O one expansion cable shielded Ethernet cable one power supply retention clip four rubber feet O the correct media bay modules MBM Avaya BCMBO Installation Checklist and Quick Start Guide 12 Chapter 1 Getting started NN40170 308 13 Chapter 2 System overview You require the following hardware components and configuration tools to install and configure your Avaya Business Communications Manager 50 Avaya BCM50 system Main units on page 13 e Expansion units and media bay modules on page 15 e Additional hardware on page 15 e Avaya Business Element Manager on page 16 Startup Profile on page 17 For more information see the chapter Introducing the Avaya BCM50 hardware in the Avaya Business Communications Manager 50 Installation and Maintenance Guide NN40170 305 Main units The main hardware component in the Avaya BCM50 system is the main unit The six Avaya BCM50 main units are divided into two series standard an
39. he back of the shelf Use two cable ties to secure the power supply to the rack mount shelf Repeat steps 1 and 2 for each power supply you mount To install the power supply on the desktop 1 minutes 1 Place the power supply next to the Avaya BCM50 unit on the desktop The power supply must be within 1 5 m 5 feet of the Avaya BCM50 unit and within 1 5 m 5 feet of the AC power outlet wall outlet or UPS To install a power supply using the power supply mounting enclosure CY 2 minutes 1 Slide the Avaya BCM50 power supply into the power supply mounting enclosure 2 Mount the power supply mounting enclosure in the same manner as your other Avaya BCM50 units in a rack on a wall or on a desktop To install a power supply using the single power supply mounting bracket CY 4 minutes 1 If you want to install one power supply only use the single power supply mounting bracket 2 Attach the single power supply mounting bracket on the wall next to your Avaya BCM50 system 3 Snap the power supply into the power supply mounting bracket Avaya BCMBO Installation Checklist and Quick Start Guide 26 Chapter 3 Hardware installation Media bay module installation Install a media bay module MBM in the expansion unit and then install the expansion unit in the same manner as the main unit The MBM dip switches must remain in their default factory position You can use Business Element Manager to make any required modifications to
40. iicee sedan err aep ae E aa tess eeevecaneds 5 Abou TIE OU 15 ded oxaur vx edible x per SP Gd AOL ESO FER d ES aS 5 aeee gt ccs dee we AT 5 D cl AA ee Re de ee eRe Re ee 5 ie i iste c bag e ad eee atico Bd did dns a eee ear utri lat RR d Ea 5 Installation and configuration SUMMARY usus Rr ERR RR ster Dee Awe eS 6 Deraull VAE dg Kk LIBRE ERE PAG HERR KE UGE BAND Sq RaG qq PESE y Tools and system information 2 06 ck ee 8 HOCKING ccc crcidateceeit eget ageesectebeahGdegei Seieiadetaenes AA 9 General EnBOKIIBE osccacocemincade rE bees ba ees PDA KARLA ees Cando 9 Main anm compornenis checklist iuausaced ESO RR E CRURA ROROR inr insae A AY 9 Expansion unit and media bay modules components checklist optional 11 Chapter 2 System OVerVIBWM Le isessuRERARRRERRRRARRRARRERREARAREERRARRASEAA 13 MAIN SS dx baie c Pcr cp EU UNE 13 Standard malis iex arezstiesq edo EE rE En Ea iee EDS E 13 la BG AA 14 Expansion units and media bay modules llle 15 PAGO Tec WOFE maa pa BK xp PER REFER ERCRERPR AJIUO REPRE Peres ERAS Ee pe 15 Avaya Business Element Manager 000 cece eee eee eee 16 Startup Preflle 24b gabas aaa GR bee KAN quero PRESE CEN Rd Sqsde bra E 17 Chapter 3 Hardware installation scaccccacceecdseeeessdenawseeasionnaceins 19 Main unit and expansion unit installation llle 19 Hack mo nt installalo iusso asus xu enm kun vum hx on ence RR a i RE 20 Wallmount instalation lt 5 chek oe by X Ene AGORA
41. instructions Avaya BCMBO Installation Checklist and Quick Start Guide 40 Chapter 3 Hardware installation 4 Label the telephone with customer supplied information Note the location wall jack identifier and phone number for punch downs and Avaya BCM50 software commissioning NN40170 308 41 Chapter 4 System configuration The initial configuration defines your Avaya Business Communications Manager 50 Avaya BCM50 system to the network It also gives the system a unique identity and initial parameters Then you can continue with the specific configurations for your system This chapter provides information on the following topics e Connect to the system on page 41 e Avaya BCM Web page downloads on page 42 e Software keycode on page 43 e System parameters on page 43 e DHCP server configuration on page 47 e MBM configuration on page 48 e Additional parameters on page 49 For more information about installing the Avaya BCM50 system such as wiring charts and cable diagrams see the Avaya Business Communications Manager 50 Installation and Maintenance Guide NN40170 305 Connect to the system If you can use the default IP address you can connect the Avaya BCM50 system to the LAN Then you can configure the Avaya BCM50 system through Business Element Manager from any PC connected to the LAN If you can connect through a LAN connection proceed to Avaya BCM Web page downloads on page 42 Warning
42. ion unit installation on page 19 e Media bay module installation on page 26 e Expansion unit installation on page 27 e Power supply connection on page 28 e Telephony connector on page 29 e BRI integrated ports BCM50b BCM50ba and BCM50be on page 31 MBM wiring on page 33 e Avaya BCMS50 main unit LAN connection on page 36 e DHCP server configuration and IP address on page 36 e WAN connection on page 38 Telephone installation on page 39 Main unit and expansion unit installation You typically install the main unit and expansion units in the same manner Make sure you install the expansion units close enough to the main unit so you can connect the supplied 5 m 16 ft expansion cable between the expansion unit and main unit Avaya provides three methods of installing the Avaya BCM50 units e rack mount wall mount e desktop mount Caution To keep the Avaya BCM50 system operating at the optimal internal temperature keep the top sides and rear clear of obstructions and away from the exhaust of other equipment Do not place any objects except other Avaya BCM50 units on top of a main unit For more information see the chapter Installing the main unit in the Avaya Business Communications Mananger 50 Installation and Maintenance Guide NN40170 305 Avaya BCMBO Installation Checklist and Quick Start Guide 20 Chapter 3 Hardware installation Rack mount installation To install an Avaya BCM5
43. main unit and an integrated Ethernet router for advanced data applications For detailed configuration information see the BCM50e Integrated Router Configuration Guide Avaya BCMBO Installation Checklist and Quick Start Guide 14 Chapter 2 System overview Figure 1 Standard main unit BCM50e shown ports and connectors WAN Additional LAN Retention clip mounting hole Power p Ru 21 telephony connector Expansion LAN Reset port O port 1 port 2 port 3 switch source BRI main units The table BRI main units descriptions on page 14 describes the standard main units and the figure BRI main unit Avaya BCM50be shown ports and connectors on page 15 shows a BRI main unit The other BRI main units have similar ports and connectors Table 7 BRI main units descriptions BRI main units Description Avaya BCM50b main unit The Avaya BCM50b main unit provides similar functionality to the Avaya BCM50 main with Telephony only unit The difference is that the Avaya BCM50b main unit has two integrated BRI ports that replace the four analog lines on the RJ 21 telephony connector Avaya BCM50ba main unit The Avaya BCM50ba main unit provides similar functionality to the Avaya BCM50a with ADSL router main unit The difference is that the Avaya BCM50ba main unit has two integrated BRI ports that replace the four analog lines on the RJ 21 telephony connector The
44. mum security e SNMP version support SNMP community Configuration gt SNMP Community N A Community string Administrator Access gt T f SNMP Community YPe Oracpess Strings tab SNMP manager Configuration gt SNMP Manager N A e Manager IP address Administrator Access gt SNMP gt General tab User account Configuration User Account N A To configure the system using Business Element Manager Open Business Element Manager N Communications Manager Click Ok o0 A o Enter the following username and password 15 minutes From the Network menu select New Network Element and then select Business Enter the Avaya BCM50 system IP address in the dialog box default is 10 10 10 1 Select the Avaya BCM50 system IP address from the Network Elements folder Avaya BCMBO Installation Checklist and Quick Start Guide 46 Chapter 4 System configuration Username nnadmin Password PlsChgMe 7 Click Connect Business Element Manager connects to the Avaya BCMS0 system 8 Configure the required parameters See the table Avaya BCM50 system parameters on page 44 For more information about configuring the system see the online Help within Business Element Manager To configure the system using the Startup Profile optional 15 minutes Note The Startup Profile template uses macros to perform certain functions You must set your Excel macro security level to medium or low to enable the macros From the
45. n Telephony Startup template DID PBX Start DN WAN link protocol Fractional T1 channel numbers Frame relay DLCI CIR if applicable V 90 modem settings North America only SNMP agent security version SNMP manager IP address SNMP community string Checklists Before installing the Avaya BCM50 hardware complete the following checklists For more information see the Avaya Installation and Maintenance Guide General checklist 5 minutes Determine the location for the main unit and optional expansion unit telephones and other equipment based on spacing and electrical requirements L Order the required trunks from the central office Ensure that you have all the equipment and supplies you need to install the system Ensure that the system complies with the environmental requirements Ensure that the system complies with the electrical requirements Ensure that the system complies with the site telephony wiring requirements 5 minutes Check that you have the following components and inspect the components for any damage Main unit components checklist Ka one main unit either Avaya BCM50 BCM50a BCM50e Avaya BCM50b Avaya BCM50ba or Avaya BCM50be Avaya BCMBO Installation Checklist and Quick Start Guide 10 Chapter 1 Getting started one power supply one power supply cable one power supply retention clip four rubb
46. nly than the version in the GASM8 default ON f you want the GASMB8 to download the firmware in the event of a Avaya BCM50 cold start Switch 3 Enable disable echo OFF Enables echo cancellation default cancellation ON Disables echo cancellation Table 11 GASMB regional dip switch settings switches 4 8 Sheet 1 of 2 Switches 4 to 8 select the region for the GASM8 as follows Switch 4 Switch 5 Switch 6 Switch 7 Switch 8 North America OFF OFF OFF OFF OFF United Kingdom OFF OFF OFF OFF ON Australia OFF OFF OFF ON OFF NN40170 308 Chapter 3 Hardware installation 27 Table 11 GASMB regional dip switch settings switches 4 8 Sheet 2 of 2 Poland OFF OFF OFF ON ON Note When switch 1 is ON Enhanced mode an available regional profile will be downloaded and override the regional dip switch settings To install an MBM in an expansion unit 2 minutes 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface With the face of the MBM toward you insert the MBM into the expansion unit Push the MBM completely into the expansion unit You hear a click when the MBM is firmly seated in the expansion unit The MBM must be configured for it to function For information about configuring an MBM see To configure the MBMs on page 48 Expansion unit installation After installing an MBM in the
47. our product 5 Configure the attributes for your system MBM configuration You must configure the MBMs to function with your Avaya BCM50 system For more information see the chapter Completing the initial installation optional in the Avaya Business Communications Manager 50 Installation and Maintenance Guide NN40170 305 To configure the MBMs 1 minute MBM Open Business Element Manager and connect to your Avaya BCM50 system From the Configuration tab click the Resources folder to expand it Select Telephony Resources from the Resources folder See the figure Telephony Resources page on page 49 NN40170 308 Chapter 4 System configuration 49 Figure 9 Telephony Resources page lavigation Panel Telephony Resources Configuration Administration Welcome E E System Location Module type E E Administrator Access ternal P Sets E Resources Application Resources Media Gateways Port Ranges 7 pm Modules hony ces Up Interfaces H O Telephony O Data Services E O Applications Details For Module Expansion 1 Trunk Module Parameters Trunk Port Details Provision Lines Trunktype PRI E1 Parameters Protocol Ewo gt Overlap receiving E CRC4 qv Clock source Secondary external I 4 From the Modules section select the expansion unit that you want to configure Keycodes are required for the expansion ports to function If you purchase a keycode for one expan
48. patch panel to the rack using the four rack screws supplied with the patch panel Avaya BCMBO Installation Checklist and Quick Start Guide 22 Chapter 3 Hardware installation Wall mount installation To install an Avaya BCM50 unit main unit or expansion unit on a wall you need a wall mount bracket for each unit Each wall mount bracket includes a cable management tray to store and organize the cables connected to the Avaya BCM50 units An optional wiring field card simplifies the cable connections for the lines and extensions Caution Avaya BCM50 units must be installed side by side on a wall DO NOT attempt to install units on top of each other when using the wall mount option Use the following procedures to install an Avaya BCM50 unit on a wall e To install the Avaya BCM50 wall mount bracket on page 22 e To install an Avaya BCM50 unit on the wall mount bracket on page 23 To install the Avaya BCM50 wall mount bracket 6 minutes 1 Optional Mount a plywood backboard securely to the wall Use a ruler and a level to level the plywood backboard 2 Place the wall mount bracket on the backboard or wall and mark the location of the center keyhole shaped screw hole on the plywood backboard See the figure Wall mount bracket on page 22 Figure 4 Wall mount bracket Note When using three screws Avaya recommends installing the screws in the three holes labeled 1 a or the three holes labeled 2
49. plications The Administrator Applications page appears 3 Onthe Administrator Applications page click Startup Profile template The Startup Profile template panel appears Read the information on this panel Click Download Startup Profile template on the right side of the screen and follow the instructions to download Software keycode You require a keycode to enable software features on your Avaya BCM50 system You receive only one keycode whether you purchase one feature or a bundle of features You can load a keycode using Business Element Manager Startup Profile or Telset Administration To generate a keycode you require an authorization code for each feature you purchase For example if you require one feature you receive one authorization code and you generate one keycode If you purchase four features you receive four authorization codes but you generate only one keycode To generate a keycode through the Avaya Keycode Retrieval System KRS you require e Username and password for the KRS http support avaya com krs e Avaya BCM50 authorization code for each feature e Avaya BCM50 system ID For more information about keycodes see the Keycode Installation Guide NN40010 301 System parameters This section provides information about configuring the basic Avaya BCM50 system parameters see the table Avaya BCM50 system parameters on page 44 You can configure the basic parameters using the Startup Profile templa
50. port 1 Expansion port 2 numbers 1 065 066 095 096 61 2 067 068 097 098 62 3 069 070 099 100 63 4 071 072 101 102 64 NN40170 308 Chapter 3 Hardware installation 33 MBM wiring 15 minutes Telephone lines connect to the expansion unit through the connectors on the MBM For more information see the chapter Connecting the cables to the Avaya BCM50 system in the Avaya Business Communications Mananger 50 Installation and Maintenance Guide NN40170 305 Danger Electrical shock hazards Electrical shock hazards from the telecommunications network and ac mains are possible with this equipment To minimize risk to service personnel and users the Avaya BCM50 system must be connected to an outlet with a third wire ground In addition install blank faceplates in all unused slots The covers on all units must be in place at the completion of any servicing Warning Electrical shock warning N The MBMs were safety approved for installation into the expansion unit The installer and user are responsible for ensuring that installation of the hardware does not compromise existing safety approvals BEFORE YOU OPEN the main unit or expansion unit unplug the network telecommunication cables and disconnect the unit from the ac power source Station modules Connect the ports on these modules only to approved digital telephones and peripherals with the proper cables on a protected internal wiring system Do not conn
51. power supply retention clip into the Avaya BCM50 unit 2 Attach the four self adhesive rubber feet to the bottom of the Avaya BCM50 unit by peeling off the paper backing and placing the feet on the unit 3 Position the Avaya BCM50 unit on a table or shelf Make sure you leave enough space around the unit for ventilation and access to the cables 4 If the Avaya BCM50 system requires additional units install the other units on top of or beside the existing Avaya BCM50 unit e To install the additional units beside the existing unit repeat steps 1 to 3 for each unit e To install the additional units on top of the existing unit refer to To install an Avaya BCM50 unit on top of another unit on page 21 NN40170 308 Chapter 3 Hardware installation 25 5 Install the power supply using a method appropriate for your installation For details about installation options see Installing the Avaya BCM50 power supply on page 25 Installing the Avaya BCM50 power supply There are several different ways to install a power supply Select the method that works best for your type of installation The power supply must be within 1 5 m 5 ft of the Avaya BCM50 unit and within 1 5 m 5 feet of the AC power outlet wall outlet or UPS To install the power supply on the rack mount shelf 2 minutes 1 Place the power supply behind the Avaya BCM50 unit on the back of the rack mount shelf Ensure the power supply is on its side with the label facing t
52. s entire document before starting the described procedures Observe the general safety precautions against personal injury and equipment damage outlined in the Regional Installation Safety Manual ISM at all times Before starting the procedures presented in this document arrange all materials tools and test equipment at the work location to minimize fatigue and inconvenience The value next to the clock icon indicates the average time that it takes to complete the procedure Avaya BCMBO Installation Checklist and Quick Start Guide 6 Chapter 1 Getting started Installation and configuration summary The table Installation and configuration checklist on page 6 provides the tasks to install and configure an Avaya BCM50 system Table 1 Installation and configuration checklist Sheet 1 of 2 M Task Reference Comments 5 min Review the Avaya BCM50 system System overview on page 13 hardware and configuration tools 2 min Verify that you have the tools Tools and system information materials and data required on page 8 15 Complete the checklists before Checklists on page 9 min installing the Avaya BCM50 system 12 Install the Avaya BCM50 main unit Main unit and expansion unit min Rack mount installation on page 19 e Wall mount e Desk mount 4 min Optional Media bay module installation Install MBMs in the Avaya BCM50 On page 26 expansion unit 9 min
53. sion port only the expansion port on the left port 2 is active Therefore Expansion 1 must be connected to the active port port 2 In the Modules section select the row of the MBM that you want to configure Double click the Module type field to display the list of MBM types Select the type of MBM that you installed in the expansion unit Click Enable o ON Oa C If you installed a second expansion unit repeat steps 4 to 7 to enable the second MBM You can set other parameters for the MBMs depending on the type of MBM you installed Additional parameters You can also customize the following parameters e Security policies see the Avaya Business Communications Manager 6 0 Administration and Security NN40170 603 e Modem settings see the Avaya Business Communications Manager 6 0 Configuration Devices NN40170 500 e Software updates see the Avaya Business Communications Manager 6 0 Administration and Security NN40170 603 e Voice mail for information about using the Web based interface to configure your voice mail system see the Avaya CallPilot Manager Set Up and Operation Guide NN40010 300 or for information about using Telset Administration to configure your voice mail system see the Avaya CallPilot Manager Telephone Administration Guide NN40170 601 Avaya BCMBO Installation Checklist and Quick Start Guide 50 Chapter 4 System configuration e Backup and restore see the Avaya Business Communications M
54. st the wall mount bracket and slide the unit down until it clicks in place Slide the wall mount lock to the left lock position 4 5 6 Use the supplied screw to secure the wall mount lock in position 7 Repeat steps 1 to 6 to install additional Avaya BCM50 units 8 Install the power supply using a method appropriate for your installation For details about installation options see Installing the Avaya BCM50 power supply on page 25 Wiring field card installation optional You install the optional wiring field card WFC in the cable management tray of the main unit Avaya BCMBO Installation Checklist and Quick Start Guide 24 Chapter 3 Hardware installation To install the WFC 2 minutes Clear the WFC installation area of all cables Place the WFC in the installation area with the 50 pin header cable connector at the top Slide the WFC down until it is at the bottom of the installation area and held in place by the three clips See the figure Slide in the WFC on page 24 Figure 6 Slide in the WFC 4 Press the WFC firmly at the top left corner center and right tabs The WEC snaps into place 5 Optional Install the three screws to secure the WFC in place Desktop mount installation Follow this procedure to install a Business Communications Manager BCM unit main unit or expansion unit on a desktop or other flat surface To install an Avaya BCM50 unit on a desktop or flat surface 4 minutes Insert the
55. te Orange 2 Analog line 062 2 Ring Orange White 28 Tip White Green 3 Analog line 063 3 Ring Green White 29 Tip White Brown 4 Analog line 064 4 Ring Brown White Note The four analog lines are only available on the standard main units they are not available on the BRI series b series main units which have two BRI ports instead Avaya BCMBO Installation Checklist and Quick Start Guide 30 Chapter 3 Hardware installation Table 12 RJ 21 telephony connector wiring Sheet 2 of 3 Default line Device Pin Connection Wire color Type of device Port Default DN number 30 Ti White Slate 5 p Analog 413 233 2 5 Ring Slate White telephone 31 Ti Red Blue 6 P Analog 414 234 z 6 Ring Blue Red telephone 32 Ti Red Orange 7 P Analog 415 235 7 Ring Orange Red telephone 33 Ti Red Green 8 Analog 416 236 8 Ring Green Red telephone 34 No connection Red Brown 9 No connection Z n8 9 No connection Brown Red 10 35 Tip Red Slate Auxiliary J 10 Ring Slate Red Ringer 36 Tip Black Blue 11 Page Relay Es 11 Ring Blue Black 37 Tip Black Orange 12 Page Output Z 12 Ring Orange Black 38 Tip Black Green 13 Music Source 13 Ring Green Black 39 Ti Black Brown iai 14 p Digital 412 232 _ 14 Ring Brown Black telephone 40 Ti Bl
56. te or Business Element Manager After configuring the basic parameters you can use Business Element Manager to configure more advanced parameters Avaya BCMBO Installation Checklist and Quick Start Guide 44 Chapter 4 System configuration For more information see the chapter Configuring the Avaya BCM50 system in the Avaya Business Communications Manager 50 Installation and Maintenance Guide NN40170 305 Table 15 Avaya BCM50 system parameters Sheet 1 of 2 Business Element Language e Auto Attendant e From Line e To Line e Number of rings Parameters Manager Startup Profile Telset Administration Keycode Configuration gt System gt Keycode Feature 9 8 gt Feature codes Keycodes IP address Configuration gt System gt IP Address Feature 9 8 gt IP Address e Obtain dynamically IP Subsystem e P address e P subnet mask e Default gateway Modem Configuration Resources Modem Feature 9 8 Modem e Enable disable modem gt Dial Up Interfaces System Administration gt Utilities gt System Feature PROFILE e Region Reset Cold Reset Telephony Services Telephony startup Administration Utilities Telephony Startup Feature STARTUP Template Reset Cold Reset Start DN Telephony Services Voice mail Configuration 5 Voice Mail Startup Feature 983 e Attendant DN Applications Voice Messaging Contact Center e Ulstyle e Date and Time source e NTP server a
57. the DHCP server on the main unit or the DHCP server on the integrated router through Business Element Manager Configuration gt Data Services DHCP Server General Settings tab If you want to use the DHCP server on the main unit you must first disable the DHCP server on the integrated router The Avaya BCM50 system can have a main unit with or without an integrated router e Avaya BCM50 and Avaya BCM50b main units no integrated router on page 36 e BCM50a BCM50e Avaya BCM50ba or Avaya BCM50be main unit with integrated router on page 38 For more information see the chapter Determining DHCP server configuration and IP address in the Avaya Business Communications Mananger 50 Installation and Maintenance Guide NN40170 305 Avaya BCM50 and Avaya BCM50b main units no integrated router By default the main unit is configured with a dynamic IP address which means the unit requests an IP configuration from a DHCP server NN40170 308 Chapter 3 Hardware installation 37 The Avaya BCM50 and Avaya BCM50b main units can have two DHCP server configurations e Ifan external DHCP server is not present on page 37 e If an external DHCP server is present on page 37 If an external DHCP server is not present If an external DHCP server is not present then the main unit uses the following default IP configuration IP address 192 168 1 2 Subnet mask 255 255 255 0 Gateway 192 168 1 1 The DHCP server on the main unit
58. the MBM settings For more information see the chapter Installing an expansion unit in the Avaya Business Communications Mananger 50 Installation and Maintenance Guide NN40170 305 To verify the MBM switches 2 minutes 1 Verify that the 6 pin dip switch is set to on for all MBMs that have the 6 pin dip switch 2 To install a global analog trunk module GATM a Forthe dip switches on the left side at the rear of the module set all the switches to on b For the dip switches on the right side at the rear of the module country profile switches set all the switches to off The GATM automatically downloads the country profiles 3 To install a global analog station module 8 GASM8 a Forthe dip switches on the left side at the rear of the module set all the switches to on b Forthe dip switches on the right side at the rear of the module set the switches according to the table GASMS dip switch settings switches 1 3 on page 26 and the table GASM8 regional dip switch settings switches 4 8 on page 26 Table 10 GASMB dip switch settings switches 1 3 Switch Description Setting Switch 1 Firmware download capability OFF Standard mode firmware downloading not supported ON Enhanced mode firmware downloading supported Switch 2 To download the firmware from OFF if you want the GASMB to download the firmware the Avaya BCM50 for when the firmware version in the Avaya BCMBS0O is different enhanced mode o
59. unication you gt must install a splitter filter which is provided by your service provider To connect the BCM50e or Avaya BCM50be to the WAN 2 minutes 1 Use the Integrated Router Web GUI to configure the router card on the BCM50e or Avaya BCM50be main units For more information about how to configure the router see the BCM50e Integrated Router Configuration Guide 2 Connect one end of a standard Ethernet cable to your WAN edge device for example an external ADSL modem or cable modem Refer to the documentation for you WAN edge device for proper setup and configuration of the device 3 Plug the other end of the Ethernet cable into the WAN port Telephone installation The Avaya BCM50 system supports many types of telephony devices telephones For more information about the supported telephones see Avaya Business Communications Manager 6 0 Installation Devices NN40170 304 For more information about installing telephones see the chapter Installing telephones and peripherals in Avaya Business Communications Mananger 50 Installation and Maintenance Guide NN40170 305 To install telephones 9 minutes telephone 1 Open the box for each telephone and verify that you have the following components e telephone set e power supply and power supply cable e telephone cable e installation instructions Visually inspect the components for any damage Install the telephones as shown in the included installation

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