Avaya BST Doorphone Configuration Guide
Contents
1. 13 Wire and mount a BST Doorphone 0 000 ce ees 13 Initialize a new BST Doorphone eren 15 Opional ONO a ar Cheah eonctd 064 ca lari 15 Configuring BST Doorphone settings 17 Testing the BST Doorphone ees 19 Doorphone configuration tips uousea dedo rara tea 19 BST Doorphone Installation and Configuration Guide 4 Contents P1013654 01 Chapter 1 About the Business Series Terminal BST Doorphone This guide leads a Nortel Networks installer and or system administrator through installing and configuring a BST Doorphone on a Business Communications Manager system The BST Doorphone is used as an intercom device to control access to your building It provides call notification and handsfree communication from a site entry location to assigned telephones on the Business Communications Manager system Note Door opening capabilities are available with a Door Opening Controller DOC gt For more information on DOC refer to Optional Equipment on page 15 This chapter contains What you need to know Environment requirements How to get help What you need to know To install and configure a BST Doorphone you must know how to log on to Unified Manager and use the Unified Manager interface Refer to the Business Communications Manager Programming Operations Guide for more information bea Nortel Networks installer with Busines2. Line assignment Line pool access Intercom keys n amp Answer DNs Capabilities OLI number amp User preferences amp Restrictions Telco features Two line access fields must be reviewed for BST Doorphone compatibility These setting are shown in the following table Use this table to change line access fields if required for the BST Doorphone Table 2 Line access fields Wes es emn Ensure that the prime line value is set to I C for the BST Doorphone Intercom 1 C 1 Assign only one intercom key to the BST Doorphone keys Note For a detailed explanation on all line access fields refer to the Business Communications Manager Programming Operations Guide BST Doorphone Installation and Configuration Guide 10 Chapter 2 DN configuration requirements for the BST Doorphone 7 Click on the Line assignment heading and remove line assignment for this DN 8 Click on the Line pool access heading and remove line pool access for this DN 9 Click on the Answer DNs heading and remove Answer DNs assignments for this DN Figure 5 Line assignment Line pool access and Answer DNs screen example DN 227 General Line access Line assignment Line pool access Pool A Answer DNs Answer DN 334 Note Refer to the Business Communications Manager Programming Operations Guide for more information on how to remove lines line pools and Answer DNs assignments on a DN record 10 Click on the Capabilities
3. User preferences Restrictions Telco features P1013654 01 T ii Name Model m7324 7 Device port Control set pone vl Calllog passwords Chapter 2 DN configuration requirements for the BST Doorphone 9 5 Four general record values must be reviewed for BST Doorphone compatibility These settings are shown in the following table Use this table to change general record values if required for the BST Doorphone Table1 General record values LN RN RN Name up to seven alphanumeric Use this field to provide a more specific description of the BST characters Doorphone such as BackDR for Back Door M7324 This heading appears for telephones and peripherals in the digital DN range which starts at the start DN default 221 up to DN 433 Choose M7324 for the BST Doorphone Device port port number This read only field shows the port number for the Set DN Remember this port number when you are installing the BST Doorphone to a station module on the Business Communications Manager system Control set Set this value to None for the BST Doorphone Note For a detailed explanation on all general record values refer to the Business Communications Manager Programming Operations Guide 6 Click on the Line access heading Figure 4 Line access screen example e DN227 DN 227 Line access 3 General Line access Primeline id v amp
4. None vv Open Digit E Hardware ID 1590492878 BST Doorphone Installation and Configuration Guide 18 Chapter 4 Configuring BST Doorphone settings 3 Use the information in the following table to change the Doorphone settings Table 4 BST Doorphone settings Sema NEN NN Doorphone state Active This read only field indicates if the Doorphone is detected on Inactive the system and is operational Doorphone DN This read only field shows the DN assigned to this Doorphone Speaker volume Assign a volume level for the Doorphone speaker Chime volume Assign a volume level for chime tones played during a Doorphone page Call Action Ring Set Select a call activity when the Doorphone Call button is Page pressed Both Ring Set Calls an internal telephone Page Sends a page tone to a specific group of telephones in a page zone Both Calls an internal telephone If the call is not answered after a set length of time a page tone is sent to a specific group of telephones in a page zone Target DN any telephone DN Enter the DN number of the internal telephone to call when the Doorphone s Call button is pressed Ring Delay 1 to 60 seconds Select a set length of time in seconds to allow ringing at the Target DN before the call is automatically disconnected Page Target Internal Internal Make a page announcement to a specific group of External telephones in a page zone through the telephone speakers Both Ext
5. 10 character string This read only field that shows the hardware identification number assigned to the Doorphone 4 Repeat the above steps for each BST Doorphone installed on the system Testing the BST Doorphone You can perform the following tasks to test the Doorphone settings Press the Call button on the BST Doorphone and ensure the Target DN telephone rings Letthe Target DN telephone ring until the call is automatically disconnected Ensure that a page tone followed by the Doorphone s distinctive chime 1s heard at specified telephones included in the Doorphone s page zone To establish a voice path dial the BST Doorphone s DN from any telephone on the system or press the Call button on the BST Doorphone and answer the ringing call at the Target DN telephone f installed test the DOC as shown below Press the Call button on the BST Doorphone and answer the call at the Target DN telephone To open the door dial the single digit code specified in Doorphone programming or on a two line display telephone press the OPEH display button Press the release button or hang up to end the test Doorphone configuration tips The Doorphone s Target DN telephone should be assigned to the same page zone that is used by the Doorphone for paging chime presentation The Doorphone can ring several telephones on the system using Answer DNs Program one or more telephones to have a Ringing Answer button for the
6. 300 m 1000 ft of the Business Communications Manager system This distance can be increased to 780 m 2600 ft with the connection of a Station Auxiliary Power Supply SAPS to a BST Doorphone The BST Doorphone is suitable for exposure to weather however care must be taken to ensure holes or recesses provided for the BST Doorphone are properly sealed to prevent water from entering the wall in exposed locations Gaskets are supplied for both flush and wall mount installations No gasket 1s required between the BST Doorphone and surface mount bracket Caution You must install protection devices when wiring between the BST Doorphone and the Business Communications Manager system is routed outside a building such as aerial or buried cable Protection devices must be installed at each end of the exposed cable Nortel Networks recommends the ITW LINX MP1A 90 27 secondary protector for this purpose Wire and mount a BST Doorphone 1 Remove the BST Doorphone s faceplate 2 Determine if you want a flush or surface mount installation For a surface mount Figure 11 Surface mount e Discard the flush mount gasket Surface mount gasket Main housing e Verify the correct orientation of the assembly surface mount gasket e Thread the wires through the center hole then through the surface mount bracket e Fasten the surface mount bracket at the desired location on the wall Surface mount bracket Faceplate BST Doorpho
7. C unit BST Doorphone Installation and Configuration Guide 16 Chapter 3 BST Doorphone Installation P1013654 01 Chapter 4 Configuring BST Doorphone settings 17 Chapter 4 Configuring BST Doorphone settings This chapter describes the screen that you use to configure BST Doorphone settings once you have performed the initial DN configuration and installed the unit Doorphone programming allows you to customize feature settings for individual BST Doorphones on the Business Communications Manager system Follow these steps to configure Doorphone settings 1 From Unified Manager click on the keys beside Services Doorphones Doorphone List Doorphone List DoorPhone 1 Tips The number of BST Doorphones installed on the Business Communications Manager are shown under the Doorphone List heading DoorPhone 2 DnporPhone 3 A maximum of 250 BST Doorphones can be attached to the Business Communications Manager system 2 Click on the Doorphone you want to program for example Doorphone 1 Figure 14 Doorphone settings Services Doorphone Settings Telephony Services Doorphone satings uu Doorphones P E List Doorphone State DoorPhone 2 Doviphone Bi do DoorPhone 3 Speaker Volume Medium Chime Volume Medium Call Actian Ring Set Target DN 721 papas po c c S Page Target Internal v Page Zone one tS Chime Sequence n Custom Chime ononno a uu Opener wpe
8. CON 227 Call forward Capabilities Fwd no answerto 0 Hotline Intrusion Fwd on busy to 12 Click on Hotline Ensure that the Hotline type is set to None Figure 8 Hotline screen example DH 223 Hotline Type None Capabilities Call forward A Intrusion 13 Repeat the above steps for every BST Doorphone you plan to install on the system BST Doorphone Installation and Configuration Guide 12 Chapter 2 DN configuration requirements for the BST Doorphone Other BST Doorphone configuration requirements Trunk line data Ensure that the BST Doorphone DN DN XXX is not assigned as a prime set for lines on the Business Communications Manager system The Unified Manager displays all active lines under Services Telephony Services Lines and All lines headings Figure 9 Trunk line data screen examples Line 183 Trunk line data Telephony Services amp System DNS Lines VoIP lines Physical lines Target lines Trunk type Loop Line type Public Dial mode Tone w Prime set DN 221 w All lines l A Distinct rings in use oa Distinet rin None Trunkiline data y Auto privacy IY Trunk mode Super Answermode Manual wW Use auxiliary ringer Full autohold l Note For more information on trunk line assignments refer to the Business Communications Manage
9. NORTEL NETWORKS Part No P1013654 01 March 24 2004 BST Doorphone Installation and Configuration Guide for Business Communication Manager systems with version 3 6 software or higher Copyright O 2004 Nortel Networks All rights reserved March 2004 The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks NA Inc Trademarks NORTEL NETWORKS is a trademark of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation All other trademarks and registered trademarks are the property of their respective owners P1013654 01 Contents 3 Contents About the Business Series Terminal BST Doorphone 5 di YOU NEBd de a TIR IIT ae re ee ae eee ee ee eee 5 Environment requirements anaana aa aaa 5 How to get ai io Sw a bd RR ee EERE OSS EL 6 DN configuration requirements for the BST Doorphone 7 Creating a BST Doorphone DN record 7 Other BST Doorphone configuration requirements 12 A ERE a RE 12 coheed SELBE serra erite RA E ra AUTE RE nd 12 BST Doorphone Installation
10. Target DN telephone For example the Target DN telephone is DN 230 Assign DN 230 as an Answer DN for extensions 223 224 and 225 When the BST Doorphone Call button is pressed four telephones on the system will ring telephones 230 222 223 and 225 For more information on Answer DNs and assigning telephones to page zones refer to the Business Communications Manager Programming Operations Guide BST Doorphone Installation and Configuration Guide 20 Chapter 4 Configuring BST Doorphone settings P1013654 01
11. ernal Make a page announcement through an external loudspeaker system Both Make a page announcement through telephone speakers and an external loudspeaker system Page Zone Zone 1 to 6 Assign Doorphone paging to one of six page zones All Select All to assign Doorphone paging to all six page zones Chime Sequence During a Doorphone page a page tone will be heard followed by the distinctive chime Select one of four standard distinctive chimes Select None to have no chimes presented during a Doorphone page only a page tone will be heard Select Custom for an unique chime setting You must enter a custom chime sequence in the Custom Chime setting Custom Chime lt 0 to 8 digit string gt Allows you to create your own chime tune using the following parameters O to 4 chime tone pitch increases by number 5 silence Opener Type DOC Allows you to specify if a Door Opening Controller DOC is None connected to the Doorphone P1013654 01 Chapter 4 Configuring BST Doorphone settings 19 Table 4 BST Doorphone settings Continued Open Digit 0 9 or The Open digit setting allows you to specify a single digit code None to unlock a door or gate when a DOC is connected to the lt one digit code Doorphone Select None to disable this setting Note The Open digit setting must match the dip switch set code on the DOC For more information on DOC refer to Optional Equipment on page 15 Hardware ID
12. ew BST Doorphone installation you need to perform one of the following e In the Unified Manager click on System Go to the top menu and click on View then select Refresh The Unified Manager refreshes and the allows BST Doorphones to be recognized by the system OR n the Unified Manager click on System Go to the top menu and click on Logoff then select Reboot The system reboots and brings BST Doorphones on line Note If you do a reboot telephony services are temporarily unavailable The BST Doorphone will identify itself to the system as a M7324 telephone Note The Call button s backlight automatically turns on when the gt BST Doorphone is connected to a station module port on the system The backlight is useful in low light conditions O Call button Optional Equipment The Door Opening Controller DOC operates through a BST Doorphone to provide door opening control The DOC receives data from the BST Doorphone that is compared against a dip switch set code for activation The DOC provides convenient control of locked mechanisms but is not intended for sole building entry security In high security environments backup systems should be used for added protection Power failure device failure wiring faults and unauthorized equipment access can all contribute to a failed locked or unlocked situation For more information on the DOC refer to documentation provided with the DO
13. heading Figure 6 Capabilities screen example e DR 227 DN 227 Capabilities General Line access FOND on busy N Line assignment Line 243 XHandstree Auto Line pool access HF answerback Y amp Answer DNs Capabilities Pickup group None Call forward Hotline Intrusion X Paging X Direct dial Page zone None Priority call I Auto hold Y Y X Aux ringer Allow redirect Redirect ring Receive short tones Shi supervisar Auto hold for incoming page P1013654 01 Chapter 2 DN configuration requirements for the BST Doorphone 11 Five capabilities fields must be reviewed for BST Doorphone compatibility These capabilities fields are shown in the following table Use this table to change capabilities fields if required for the BST Doorphone Table 3 Capabilities fields CO CO ooo DND on busy Set this value to N No for the BST Doorphone Handsfree Auto Set this value to Auto for the BST Doorphone Standard None Set this value to Y Yes for the BST Doorphone Direct dial Set this value to None for the BST Doorphone Set this value to N No for the BST Doorphone Note For a detailed explanation on all capabilities fields refer to the Business Communications Manager Programming Operations Guide 11 Click on the key beside Capabilities then Click on Call forward Ensure that the two call forward fields Fwd no answer to and Fwd on busy to are blank Figure 7 Call Forward screen example
14. il asia_support nortelnetworks com P1013654 01 Chapter 2 DN configuration requirements for the BST Doorphone This chapter describes how to set up a DN record for a BST Doorphone prior to a hardware installation Before installing a BST Doorphone you must select and configure an Inactive DN vacant port on the Business Communications Manager system for BST Doorphone compatibility Note Some default DN settings can cause the BST Doorphone to automatically answer incoming calls that are not intended to be heard over the BST Doorphone Creating a BST Doorphone DN record Follow these steps to create a DN record for the BST Doorphone 1 From Unified Manager click on the keys beside Services Telephony Services System DNs and Inactive DNs Figure 1 Inactive screen example o Telephony Services System DNS amp Active set DNs amp Active Companion DNS Active application DMs 7 Inactive DMs 2 Click on the key beside Set DNs Tips The number of Inactive DNs for digital Telephony Services telephones and peripherals on the Business System DNs Communications Manager are shown under the Set Active set DNs DNs heading Active Companion DMs Active application DNs Inactive DMs Set DIS DN 221 DN 277 3 Click on the Set DN record DN XXX that you want to configure for the BST Doorphone The figure below shows a detailed view of the information under the DN DN xxx headings DN headings and fields that m
15. ne Installation and Configuration Guide 14 Chapter 3 BST Doorphone Installation OR For a flush mount into an electrical box embedded in the wall Figure 12 Flush mount e Discard the surface mount gasket and Main housing bracket assembly e Slide the flush mount gasket onto the main housing assembly Flush mount gasket 3 Runa standard 3 pair cable from the Business Communications Manager system to the BST Doorphone location Figure 13 BST Doorphone TCM connector screw block Use one pair to connect the KSU terminals of the BST Doorphone to a reserved station module port on the Business KSU SAPS DOC Communications Manager system E n m Mi i2 EB Strip wires 6 mm 1 4 inch before inserting them in the terminal block and tightening Note BST Doorphone connections The second pair can be used to connect an are polarity insensitive optional DOC leaving a spare pair for a SAPS installation For more information on DOC refer to Optional Equipment on page 15 4 Fasten the BST Doorphone s faceplate to the main housing assembly Note When the surface mount bracket is used secure the wiring with a cable tie through the round holes in the rear of the surface mount bracket or electrical box customer supplied before fastening the BST Doorphone s faceplate to the main housing assembly P1013654 01 Chapter 3 BST Doorphone Installation 15 Initialize a new BST Doorphone To get the system to recognize a n
16. r Programming Operations Guide Scheduled Services Ensure that the BST Doorphone DN DN XXX is not assigned as a control set extra dial set or a ringing set for scheduled services The Unified Manager displays three services ringing restrictions and routing under Services Telephony Services Scheduled services headings Figure 10 Scheduled services screen examples Telephony Services System DMs Active set DNs Active Companion DNs Serice setting UTE Active application DNs Inactive DNs Trunk answer fF vl AII ISDNIDECT DNs All system DNs Extra dial set DN 221 v DM Registration Lines Restriction filters Call routing Ringing service Note For more information on scheduled services refer to Restriction service the Business Communications Manager Programming Routing service Operations Guide P1013654 01 13 Chapter 3 BST Doorphone Installation This chapter describes how to install a BST Doorphone and connect it to a reserved station module port on the Business Communications Manager system The BST Doorphone can be mounted in a standard recessed double gang electrical box for flush mounting or surface mounted using the optional surface mount bracket Mount the BST Doorphone at shoulder height approximately 5 ft in the absence of other specifications such as compliance with local handicapped access regulations if required Select a location for the BST Doorphone within
17. s Communications Manager certification know basic Nortel Networks terminology Environment requirements Check the following environment requirements Temperature 35 to 60 C 31 140 F Relative humidity 5 to 95 non condensing Background noise up to 70 dB A BST Doorphone Installation and Configuration Guide 6 Chapter 1 About the Business Series Terminal BST Doorphone How to get help USA and Canada Authorized Distributors ITAS Technical Support Telephone 1 800 4NORTEL 1 800 466 7835 If you already have a PIN Code you can enter Express Routing Code ERC 1967 If you do not yet have a PIN Code or for general questions and first line support you can enter ERC 3385 Website http www nortelnetworks com support Presales Support CSAN Telephone 1 800 4NORTEL 1 800 466 7835 Use Express Routing Code ERC 1063 EMEA Europe Middle East Africa Technical Support CTAS Telephone European Freephone 00800 800 89009 European Alternative United Kingdom 44 0 870 907 9009 Africa 27 11 808 4000 Israel 800 945 9779 Note Calls are not free from all countries in Europe Middle East or Africa Fax 44 191 555 7980 email emeahelp nortelnetworks com CALA Caribbean amp Latin America Technical Support CTAS Telephone 1 954 858 7777 email csrmgmt nortelnetworks com APAC Asia Pacific Technical Support CTAS Telephone 61 388664627 Fax 61 388664644 ema
18. ust be reviewed for BST Doorphone compatibility are shown with a red asterisk BST Doorphone Installation and Configuration Guide Figure 2 DNs headings Q DN XXX General Name Model Device port Control set Call log passwords 9 Line Access Prime line Intercom keys OLI number Q Line Assignment Line 001 Appearance type Vmsg set Line Pool Access Pool A Answer DNs 9 Capabilities DND on busy Handsfree HF answerback Pickup group Page zone Paging 8 Chapter 2 DN configuration requirements for the BST Doorphone Direct Dial Q Button programming Priority call Q User speed dial Auto hold External Aux ringer Facility Allow redirect O Restrictions Redirect ring Q Set restrictions Keep DN alive Set lock Receive short tones SM Supervisor Allow last number Allow saved number Auto hold for incoming page Allow link Schedules O Line set restrictions Call forward Fwd no answer to Fwd no answer delay Fwd on busy to Teco features X Hotline First display Auto called ID Type ATA settings pal log sn Available log space Intrusion User preferences Model Call log options Dialing options Language Contrast Distinctive Ring in Use 4 Click General The General heading allows you to assign the name to the BST Doorphone and to view the physical port number assigned to the DN Figure 3 General screen example e ON 227 Line access Capabilities
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