Avaya H.323 User's Manual
Contents
1. 1692 IP Conference Phone gt 1 4 x gt Documents Copyright Avaya 2014 All rights reserved Issued 17 January 2014 Page 1 of 8 Avaya 1692 IP Conference Phone H 323 Release 1 4 2 Readme H 323 1 4 2 Package Content The H 323 1 4 2 package contains all the files necessary to upgrade Avaya new or previously installed 1692 IP Conference Phones to Release 1 4 2 The following files are included in the release package e 1692 0142000 bin application file e Bootrom d boot file e 1692upgrade txt Avaya upgrade script file e 000000000000 cfg XML file required for BootServer process e sip_backup cfg Required for TLS and Localization e phonel_vecvr cfg Required for TLS and Localization e 1692Localization folder containing supported language folders o French_Canada o French_France o German_Germany o Italian_Italy o Spanish_Spain o Chinese_China o Japanese_Japan o Portuguese_Portugal o Russian_Russia e av_prca_pem_2033 txt Avaya Product Root CA certificate e av_csca_pem_2032 txt e av_sipca_pem_2027 txt e av_sipca_pem_2011 txt e release xml Release content in xml format The signatures in the signatures subdirectory of the zip distribution package are only intended to be used by the file server and the file server that is on the CM 6 x Utility Server is the only file server that currently support this System specific parameters should be entered into the 46xxsettings txt file which is available fo2. be set to at least 10 minutes Language Files All the Language 1692 Dictionary xml files containing folder named 1692Localization must be placed into the File server s default directory Localization feature is enabled with support for ten languages German French_Canada French_France Spanish Italian Simplified Chinese Japanese Portuguese and Russian in addition to existing English For example in case of German language and Boot Server folder is TFTP_ROOT the XML file named 1692 dictionary xml is to be placed under TFTP_ROOT 1692Localization German 1692 dictionary xml Similar procedure is applicable for all other languages mentioned above e In script file please mention SET SYSLANG German to select German locale For French Language it needs to be mentioned SET SYSLANG French_Canada or SET SYSLANG French_France Copyright Avaya 2014 All rights reserved Issued 17 January 2014 Page 5 of 8 Avaya 1692 IP Conference Phone H 323 Release 1 4 2 Readme Note The Language set in script file and Communication Manager should be the same Copyright Avaya 2014 All rights reserved Issued 17 January 2014 Page 6 of 8 Avaya 1692 IP Conference Phone H 323 Release 1 4 2 Readme Appendix 1 Supported Hardware H 323 1 4 x software is supported on the following models of IP Conference Phones Comcode Description Note 700473689 1692 IP Audio Conference Phone PoE PO Appendix 2 Release H
3. using DNS FQDN wi01066765 name for ACM IP SSIP 8774 Avaya 1692 should use a range of local RAS udp port similar to other wi01073360 Avaya phones SSIP 8753 1692 does not support EAP v3 frames wi01050745 SSIP 8772 1692 is not able to remove LOGOFF button using settings txt file wi01068161 SSIP 8800 1692 stops parsing 46xxsettings txt if incorrect labels are mentioned wi01099971 SSIP 8768 1692 not able to upgrade to new load when there are many http 500 wi01062471 errors Internal Server Error generated by server wi01074539 SSIP 8814 No Audio dial tone heard after Security Code changed on CM station wi01110637 page if Media Encryption is enabled Issued 17 January 2014 Copyright Avaya 2014 All rights reserved Page 3 of 8 Avaya 1692 IP Conference Phone H 323 Release 1 4 2 Readme Unresolved issues in H 323 Release 1 4 2 The following table includes unresolved issues with this release of software ID Issue Description SSIP 8841 wi01120700 Group ID not stored after hard reboot SSIP 8689 When user goes off hook and then starts accessing Menu gt gt Ringing Patterns without dialing any number simultaneously listening the ring tones while dial tone is being played out notices an increase in dial tone volume SSIP 8295 LLDP Phone is not losing its connectivity with the CM if change the VLAN in Network policy TLV and remains registered after dropping the call Note Phone functiona
4. Avaya 1692 IP Conference Phone H 323 Release 1 4 2 Readme Avaya 1692 IP Conference Phone H 323 Release 1 4 2 Readme This file is the Readme for the Avaya H 323 Release 1 4 2 software for the Avaya 1692 IP Conference Phone This file describes the contents of the January 2014 release software distribution package This Release supersedes all previous Avaya 1692 IP Conference Phone H 323 releases and service packs Avaya recommends that all customers upgrade both new and installed 1692 IP Conference Phones to this version at their earliest convenience The information in this document is accurate as of the issue date and subject to change Please refer to the information in this file for prior to deploying this software Avaya Aura Communication Manager CM Compatibility The 1692 IP Conference Phone using H 323 Release 1 4 2 software is supported on Avaya Aura Communication Manager 5 2 1 and Communication Manager 6 3 0 or later The 1692 is not natively supported It is recommended that the 1692 be administered as a 4620SW Documentation for H 323 Release 1 4 2 The following documentation is unchanged from the versions provided for H 323 1 4 0 e Avaya 1692 IP Conference Phone Quick Start Guide for Installation Configuration and Software Upgrades R1 4 e Avaya 1692 IP Conference Phone Quick Reference Guide e 1692 IP Conference Phone User Guide English This documentation is available on http support avaya com under
5. d we have no control over the availability of the linked pages Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Third party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya web site at http support avaya com ThirdPartyLicense Trademarks Avaya Avaya Aura Communications Manager and the Avaya logo are registered trademarks and or service marks of Avaya Inc in the U S and certain other jurisdictions All other trademarks are the property of their respective owners Copyright Avaya 2014 All rights reserved Issued 17 January 2014 Page 8 of 8
6. istory The following table provides a history of the H 323 1 x x software releases Release Date Link to Readme file http support avaya com css P8 documents 100156147 http support avaya com css P8 documents 100112117 http support avaya com css P8 documents 100129572 http support avaya com css P8 documents 100140401 http support avaya com css P8 documents 100158025 http support avaya com css P8 documents 100177667 Copyright Avaya 2014 All rights reserved Issued 17 January 2014 Page 7 of 8 Avaya 1692 IP Conference Phone H 323 Release 1 4 2 Readme License Agreements Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this Documentation and Avaya does not necessarily endorse the products services or information described or offered within them We cannot guarantee that these links will work all of the time an
7. lity does not get impacted SSIP 8304 Phone is not displaying the 802 1x Failure screens if disabling the ID on the authentication server when in Restart confirmation screen SSIP 8535 Phone displays enter extension screen if do Mute ADDR after authenticating the phone with a different 802 1x user id and password SSIP 8685 SET HTTPDIR not retained during boot up wi00973379 Copyright Avaya 2014 All rights reserved Issued 17 January 2014 Page 4 of 8 Avaya 1692 IP Conference Phone H 323 Release 1 4 2 Readme Advisements with H 323 1 4 2 software Upgrades Downgrades Upgrades from H 323 Release 1 0 and H 323 Release 1 3 or later using HTTPS will fail due to changes in the default port from 443 to 411 Workaround Change TLSPORT via DHCP SSON and set explicitly to 411 Upgrade from H 323 Release 1 0 to Release 1 2 Perform MUTE Clear on Release 1 2 use a static IP address and then upgrade to Release 1 3 or later When downgrading to H 323 Release 1 0 an Error loading lt mac gt cfg error is displayed Workaround Reboot the 1692 and re enter the IP address Unplugging 1692 unexpected results Unplugging the phone while in working condition may lead to unexpected results It is advisable to use the gracious way of restarting the phone via MUTE RESET No Restart Yes Upgrade Downgrade with 802 1x Upgrade downgrade of software s on 1692 with 802 1x enabled the re authentication period needs to
8. r separate download at http support avaya com Note that the sip_backup cfg and phonei_vcvr cfg files are required for TLS and localization with the 1692 H 323 offering These files must be present with every upgrade package The upgrade procedure requires that all files be placed in the file server folder The H 323 Release 1 4 2 package is available in the following version e 1692 IPT H323 R1_4 2 011714 zip Copyright Avaya 2014 All rights reserved Issued 17 January 2014 Page 2 of 8 Avaya 1692 IP Conference Phone H 323 Release 1 4 2 Readme H 323 Release 1 4 2 Resolved Issues since H 323 1 4 0 The following table includes issues which are resolved with this release of software compared to H 323 1 4 0 ID Issue Description SSIP 8712 HTTP Web Service is disabled as this feature is not supported wi01139497 SSIP 8693 Avaya 1692 shows missing characters in the GUI with Unicode setting on wi00974841 CM station page SSIP 8691 Avaya 1692 phones are showing the auth code dialed during a IVR after a wi00974613 redial on the screen SSIP 8745 Avaya 1692 randomly reboots in the middle of conference calls wi01048840 SSIP 8764 ICMP Fragmentation needed message not supported by 1692 wi01058198 SSIP 8256 Phone is retaining the Time server IP even if that parameter is deleted wi01064619 from the dhcp server SSIP 8769 1692 does not try to register successfully to ACM when
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