Avaya 1030 Installation Guide
Contents
1. appear in the user interface The Microphone In No AEC and Line In No AEC options for the Active Microphone preference are for use with a microphone that has its own acoustic echo canceller AEC Audio Preferences Active Microphone Volume You can adjust the audio level for the active microphone by selecting Active Microphone Volume and pressing OK on the Avaya remote control Note A built in acoustic echo canceller and noise reducer are active when Microphone In or Line Inis the active microphone The built in acoustic echo canceller automatically attempts to adjust audio volume for optimum levels 9 Avaya 1030 Installation Guide An audio meter appears below Active Microphone Volume when you access the preference The audio meter follows the digital signal processing Automatic Gain Control AGC and volume and tone controls on the transmitted voice path as depicted in the following illustration Avaya Video Conference Transmitted Voice Audio Volume and DSP AGC Tone Control Echo Canceller Line In Audio Meter Other Digital Inputs The dotted line illustrates the audio path when Microphone In No AEC or Line In No AEC is selected as the active microphone This mode is useful for setting up system gains but should never be used during calls unless the installation includes audio inputs with external AEC Echo may occur if no AEC is employed If you choose Avaya Video Conference Phone2. 1000 as the active microphone the Active Microphone Volume preference is not available The Avaya Video Conference Phone 1000 microphones adjust volume automatically The voice stream bypasses all processing in the Avaya system including the volume and tone controls and is fed directly into the transmitted voice path The audio meter displays the level of the transmitted voice in decibels dB root mean square RMS below digital full scale DFS The meter is accurate to 1 dB The maximum level is 0 dB Levels below 50 dB are not displayed and indicate a very quiet or inactive input Typical levels during a call peak around 28 to 22 dB DFS The AEC and AGC attempt to keep the RMS transmit level below 20 dB DFS The following images show what appears in an audio meter at various levels Avaya 1030 Installation Guide 10 Typical Transmit Voice Level in a Call When setting Active Microphone Volume for Avaya Video MicPod 1000 place someone where a participant in a call would normally sit in the conference room and ask the person to speak at a normal volume facing the active microphone Use the audio meter to visually verify that the transmit level peaks in the desired 28 to 22 dB range Avaya recommends a volume setting of 5 to 8 for Active Microphone Volume for most Avaya Video MicPod 1000 applications 11 Avaya 1030 Installation Guide If you set Active Microphone Volume to line in when using an external m
3. 8 You can enter the hostname or IP address of a Network Time Protocol NTP server to set the system date and time automatically The Avaya system ignores the value you specify for the NTP Server Hostname if the DHCP preference is set to Enabled and the DHCP server can pass an NTP server address to the Avaya system Network Time Protocol NTP Audio Preferences Active Microphone The default for the Active Microphone preference is Auto The system detects attached audio input devices and selects one to be the active microphone in the following order phone e microphone in If you wish to use a device connected to line in on the codec as the active microphone you must choose line in manually for Active Microphone The Active Microphone field in the System Information page shows which device is functioning as the active microphone When the value is None the No Active Microphone indicator g appears in the status bar on the main screen of the user interface indicating that no active microphone is available You can view the System Information page after you install the system and complete the initial configuration From the main screen press the O button on the Avaya remote control Note f you choose Line In or Line In No AEC as the active microphone and a device is not connected to line in on the codec the System Information page shows line in as the status for Active Microphone The No Active Microphone indicator does not
4. both video and voice calls ensure that the Video Call Audio Output and Voice Call Audio Output preferences are set to Line Out By default Video Call Audio Output is set to Line Out Voice Call Audio Output is set to Phone If you are using Avaya Video Conference Phone 1000 for audio set these preferences to Phone Audio Preferences Testing Speakers You can also test the primary output speakers for the appropriate audio level or to ensure they are working properly Select Auto for Primary Audio Output Test to cycle through a test on your available speakers The test continues until you select Off You can also send the tone to either the left or right channel by choosing Test Left or Test Right The tone is sent simultaneously to both line out and the HD video out of display 1 Avaya 1030 Installation Guide 12 Avaya 1030 Components Your Avaya 1030 package contains the following components e One of the following audio components Avaya Video MicPod 1000 see Optional Peripherals on page 19 for the dual Avaya Video MicPod 1000 option Avaya Video Conference Phone 1000 e Avaya Video Camera 200 with standard 3 meter 9 8 foot cable e Avaya 1030 Codec e Avaya Remote Control including three AAA batteries e Quick reference card e Documentation CD Installing Avaya 1030 Before you install an Avaya video communications system read the document Avaya Safety and Regulatory Notices for important safety information The do
5. AVAYA Avaya 1030 Installation Guide Issue 1 June 2010 2010 Avaya Inc All Rights Reserved Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agrees to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availabilit
6. FERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Avaya grants End User a license within the scope of the license types described below The applicable number of licenses and units of capacity for which the license is granted will be one 1 unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User Designated Processor means a single stand alone computing device Server means a Designated Processor that hosts a software application to be accessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User whether as stand alone products or pre installed on Hardware Hardware means the standard hardware originally sold by Avaya and ultimately utilized by End User 2 Avaya 1030 Installation Guide License types Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through ele
7. able and extension cables in large rooms to create wider coverage of audio input Refer to Configuring Dual Avaya Video MicPod 1000s on page 20 Audio In Line In For use with an external line level audio input in addition to the Avaya Video Conference Phone 1000 or Avaya Video MicPod 1000 Audio Out Line Out For use with external line level output speakers that are not built into display 1 or with a headset left plus right Warning Excessive sound pressure from earphones and headphones can cause hearing loss USB Port Reserved for future use Avaya 1030 Installation Guide 18 Configuring Dual Avaya Video MicPod 1000s If you are using dual Avaya Video MicPod 1000s you can use the splitter cable to connect a combination of extension cables and two Avaya Video MicPod 1000s to the single Avaya Video MicPod 1000 port on your Avaya codec for maximum omnidirectional audio coverage in large conference rooms Dual Avaya Video MicPod 1000 configurations are limited to two Avaya Video MicPod 1000s and one splitter cable You cannot use multiple splitters to connect to more than two Avaya Video MicPod 1000s However you can use variations on three configurations of extension cables If you connect the male end of the splitter directly to the codec you can use none or one extension cable to connect an Avaya Video MicPod 1000 to each of the female ends of the splitter e If you use one exten
8. aya Video Conference Phone 1000 If you are using Avaya Video Conference Phone 1000 and your display shows the initial configuration screen but the image is distorted and unusable or the display is blank you can configure the display from the Avaya Video Conference Phone 1000 user interface Follow these steps 1 Ensure that no calls are in progress 2 Log into the Admin Menu on your Avaya Video Conference Phone 1000 a Press A sequentially when the phone is idle b Enter the administrator password 1 2 3 4 by default and press 3 Press 1 on the keypad to select Preferences 4 Press 1 on the keypad to select Display 1 5 Press the key to select Auto 6 Press the key to accept your change s Note f you remain idle on any preference screen for two minutes you return to the main screen 7 When you have finished setting preferences press the O key to save them 8 Press 5 to return to the previous screen 21 Avaya 1030 Installation Guide No Power To troubleshoot a power problem complete the following steps 1 Disconnect the power supply unit PSU from the Avaya codec and the AC source 2 Plug an appliance you know works into the AC source to determine if the source works 3 If the AC source works plug the PSU into the AC source but do not connect the PSU to the Avaya codec If the green LED on the PSU illuminates the PSU is probably good 4 Disconnect the PSU from the AC source C
9. bout changing the default administrator password refer to the Avaya Video Communications Systems Administrator Guide You can also disable SSH and web access on the system by configuring preferences in the user interface By default Telnet access is disabled For more information refer to the Avaya Video Communications Systems Administrator Guide Network Bandwidth Poor audio and video quality may result from insufficient bandwidth on your network Avaya recommends that your network be capable of at least 1 Mb s incoming and outgoing for a high definition video call During video calls with lower bandwidths Avaya systems automatically select the best resolution that can be achieved with the available bandwidth Initial Configuration During the installation process your Avaya system prompts you to configure it for the first time Avaya recommends that you gather all the necessary information prior to installation The following sections provide guidelines for collecting and a means of recording this data You may need to consult your network administrator for network settings and system identification information Note The initial configuration screens also appear when you perform a system reset For more information refer to Restoring Default Settings in the Avaya Video Communications Systems Administrator Guide Language Select the language to display in the user interface The default is English Avaya 1030 Installatio
10. codec as described in Installing Avaya 1030 on page 14 e Verify that the blue LED on the front of the camera is lit and not blinking indicating that power is active From the main screen of the user interface press O on the Avaya remote control to access the System Menu Press O to access page 2 of the System Information page Ensure that the status of the camera is Ready Ensure that the primary input is set to the high definition camera Press on the remote control If Primary Input HD Camera does not appear at the top of the screen press to display the Primary Input selection dialog Use the arrow keys on the remote control to select the appropriate high definition camera and press OK Improving a Dim Image If the image appears too dim you can adjust the HD Camera Brightness preference in User or Administrator Preferences Diagnostics High Definition Camera Attached Video Input Device Not Working When you connect a video input device that has capabilities not supported by an Avaya system the status Out of range appears on the System Information page for that input The device may be in a mode that the codec does not support Changing the mode may help Otherwise the device is not supported 23 Avaya 1030 Installation Guide Status Icons The following table identifies the icons that can appear in the system status bar Icon Condition Indicates that the communication subsystem is init
11. ctronic means established by Avaya specifically for this purpose Shrinkwrap License SR Customer may install and use the Software in accordance with the terms and conditions of the applicable license agreements such as shrinkwrap or clickthrough license accompanying or applicable to the Software Shrinkwrap License see Third Party Components for more information Copyright Except where expressly stated otherwise no use should be made of materials on this site the Documentation s and Product s provided by Avaya All content on this site the documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain p
12. cument is available on the documentation CD ROM and from support avaya com Warning Exercise care when connecting cables to the codec to avoid damaging cables or the connectors on the codec Face the back of the codec or ensure that all connectors are visible when connecting a cable to the codec To install the components of your Avaya system remove all components from the product packaging including cables and place them in the desired positions in your conference room Warning Do not place anything on top of or adjacent to the codec that can obstruct air flow around the unit or generate heat Doing so can cause the system to overheat and reboot Prolonged overheating can result in damage to the codec Ensure the room that houses the codec is properly ventilated and temperature controlled Refer to the Avaya quick reference card included with your system for a visual depiction of the proper setup The numbers that appear on the quick reference card correspond to the following steps 13 Avaya 1030 Installation Guide Open the battery compartment on the back side of the remote control a Before inserting the batteries stretch each of the two straps across the outer battery slot closest to it b Insert the two outer batteries negative end first against the spring then press the positive end into place trapping the cloth straps beneath the batteries c Lay the longer cloth strap over both batteries and
13. d Voice Number appear in the user interface on the main screen The system name may also appear in the local and corporate directories Avaya recommends that you change the default system name to one that meaningfully identifies the system to your users System Name to identify this installation in the network Video Number Voice Number Network Settings By default DHCP is enabled on Avaya systems If you choose Disabled for the DHCP preference you must enter an IP address the locally configured IP address if not assigned by a DHCP server Subnet Mask used to partition the IP address into a network and host identifier and Default Gateway the IP address of the default gateway the system uses IP Address Subnet Mask Default Gateway You can enter the Hostname of the system If you do not have a DHCP server that automatically sets a DNS server you can enter the IP addresses to configure DNS Servers You can also define the domain names to search when resolving hostnames DNS translates names of network nodes into addresses specify this preference to use DNS to resolve the hostnames of devices to IP addresses Hostname DNS Servers Name Search Domains If you choose an option other than Auto the default for the Network Speed preference ensure that the option matches the speed and duplex configured on your network switch Network Speed Network Duplex Avaya 1030 Installation Guide
14. e Avaya Video MicPod 1000 is installed in an area where the cord could be pulled or tripped upon Avaya recommends using the strain relief clip included with your Avaya Video MicPod 1000 to reduce the chance of disconnecting or damaging the plug or the Avaya video communications system codec Before attaching the strain relief clip to the codec ensure that the codec surface is clean free of dirt dust oil and other residues and dry The adhesive tape on the strain relief clip is intended for a single use Attach the strain relief clip to the codec and route the Avaya Video MicPod 1000 cable through the strain relief clip as shown in the following diagram To obtain a replacement strain relief clip contact your Avaya Partner Avaya 1030 Installation Guide 20 Troubleshooting Installation Issues Installation issues that you may encounter with your Avaya system typically involve issues with display output improperly connected cables or network bandwidth or connectivity For information about troubleshooting other issues that users may encounter with Avaya systems refer to the Avaya Video Communications Systems User Guide Improperly connected or loose cables are common causes of problems with hardware units When investigating a system problem first inspect all the external controls and cable connections Ensure that connections are correct and secure and that nothing is obstructing the cables Configuring Display Output from Av
15. gress appears in display 1 For a presentation sent from a far end participant the receiving presentation icon i appears in the upper left corner of display 1 for a presentation sent from the near end the sending presentation icon amp appears in the lower right corner of display 1 e Only presentation video or DVI I input is supported for display 2 Background image and color preferences that appear in User Preferences Backgrounds and Administrator Preferences Appearance Backgrounds are available for display 1 only The user interface appears only in display 1 17 Avaya 1030 Installation Guide Optional Peripherals You can connect the following optional peripherals to enhance your Avaya system Peripheral Usage DVI I In DVI I port for connecting laptops for presentations or to share PC data For devices and PCs with VGA output Avaya includes a DVI A to VGA cable An HDMI source can be used with an adapter For more information about supported resolutions and audio support refer to the Avaya Video Communications Systems Administrator Guide Microphone in For use with a single or dual Avaya Video MicPod 1000 configuration In a single Avaya Video MicPod 1000 configuration you can add an Avaya Video MicPod 1000 extension cable 15 meters 49 2 feet to the Avaya Video MicPod 1000 In a dual Avaya Video MicPod 1000 configuration you use a combination of two Avaya Video MicPod 1000s one splitter c
16. ializing If this icon 9 reappears after the system has booted a problem has occurred Reboot the system Indicates that the system is initializing When the system is initializing functionality on the main screen is disabled and no entries appear in the REDIAL list This icon also appears when a new device is connected to the system after the system boots and disappears when the device is ready If the icon persists a problem has occurred and rebooting the system is necessary Q Indicates that the connected phone has been detected and the phone is initializing If the icon persists a problem has occurred and rebooting the system is necessary o Indicates that the system does not have an active microphone Check the device s connections and then check the option you selected for the Active Microphone preference Overheating Network Identifies the network status as follows Status connected i green indicator in progress ir yellow indicator disconnected si red indicator System This yellow indicator warns you when the system temperature is above normal operating temperature The codec adjusts fan speed automatically to cool itself This red indicator warns that the system is overheated and approaching the maximum allowed operating temperature and will F automatically reboot after reaching it Warning Temperatures that require the codec to reboot can permanently damage codec component
17. insert the center battery s negative end against the spring first to trap the longer cloth strap beneath it Then press the positive end of the battery into place d Lay the ends of the cloth straps over the center battery and install the cover To connect the Avaya Video Camera 200 insert the HDMI cable into the HD port on the rear side of the camera and plug the opposite end into the port marked with the HD in symbol yp On the back of the codec Insert the power adapter cable into the power port on the rear side of the camera and plug the power adapter into a power outlet Insert a video display cable into the port on the rear of your display and the opposite end into the port marked with the display 1 symbol on the back of the codec 3a Insert the display power cord into a power outlet on tne wall Note f you plan to use external speakers that are not built into the display connect the speakers to the port marked with the line out symbol 4 on the back of the codec To connect a second display insert a video display cable into the port on the rear of your display and the opposite end into the port marked with the display 2 symbol on the back of the codec 3b Insert the display power cord into a power outlet on the wall By default the second display is blank After you complete the initial configuration refer to Configuring a Second Display on page 18 to complete this process Insert the network cable into the network por
18. ion from either the Avaya Video Conference Phone 1000 refer to Configuring Display Output from Avaya Video Conference Phone 1000 on page 22 or from the web administration interface for the Avaya system refer to the Avaya Video Communications Systems Administrator Guide Avaya recommends that before you change the display resolution to 1920x1080p30 ensure that you can access the Display 1 Resolution preference using one of these methods Note To access the web administration interface for the system HTTP access must be set to Enabled the default in Administrator Preferences Security General and you must identify the IP address of the Avaya system The IP address appears in the upper right corner on the main page of the user interface Configuring a Second Display If you installed a second display you must configure it From the main screen of the user interface press O on the Avaya remote control to access the System Menu Navigate to Administrator Preferences Appearance Layout and choose Display 2 Layout which by default is set to None Choose Presentations DVI I Input to configure the second dis play When configured display 2 shows either DVI I input or presentations near and far end when a presentation is sent or received The following conditions apply when using two displays with Avaya 1030 The presentation icon that appears on screen during a call to indicate that a near or far end presentation is in pro
19. ixer or amplified microphone follow these steps 1 Select Line in no AEC for Active Microphone 2 Position someone approximately one meter from the microphone facing it speaking at a normal volume 3 Adjust the Active Microphone Volume and the external mixer output level until the meter peaks in the 28 to 22 dB range Avaya recommends you adjust the external mixer volume so that you achieve peak levels in the 28 to 22 dB range of the audio meter with the Active Microphone Volume control set to no less than 5 or greater than 15 4 Ifthe microphone or mixer you use employs an echo canceller no further adjustments are necessary Otherwise select Line In for Active Microphone This turns on the Avaya system s echo canceller noise reduction and automatic gain control functions If you do not use an echo canceller you may experience severe echo effects 5 After the adjustment check that the peak levels when speaking normally one meter from the microphone are in the 28 to 22 dB range The AGC attempts to keep the transmit level below 20 dB which is the green range of the bar graph An audio meter is also available for the Line In Volume preference for setting an audio level for a device connected to line in on the codec when line in is not selected as the active microphone Audio Preferences Video and Voice Call Output If you plan to use external speakers other than Avaya Video Conference Phone 1000 for audio output in
20. n Guide 6 Administrator and User Passwords Some functions and preferences available from the user interface are accessible only to administrative users with a password For security reasons Avaya recommends that you change the default administrator password 1 2 3 4 during the initial configuration Optionally you can set a user password to control access to user preferences that enable the user to do the following Change the appearance of the user interface Specify how calls are answered Configure audio settings Change cameras and DVI I input settings Reboot the system The administrator and user passwords can contain any combination of the numbers 0 9 and the symbols star and pound up to 16 characters in length Note f you set a user password you can also use the administrator password to access user preferences Administrator Password User Password Avaya 1030 Installation Guide System Identification Information that identifies the system to users appears throughout the user interface Set the Location preference to your location The default is the United States The Time Zone preference sets the system time that appears in the status bar on the main page of the user interface It defaults to Greenwich Mean Time You must set this preference even if you specify an NTP server during the initial configuration refer to Network Settings on page 8 The System Name Video Number an
21. on the Avaya Video Conference Phone 1000 is reserved for future use Insert the opposite end of the phone cable into the port marked with the Avaya Video Conference Phone 1000 symbol gt on the back of the codec Ensure the cables are secured into the guides to avoid damage to them Note When the Avaya Video Conference Phone 1000 is connected to an Avaya video communications system you are unable to configure it as a standalone speakerphone Configure your system using the Avaya video communications system interface 15 Avaya 1030 Installation Guide 6 Insert the cord from the power adapter into the power outlet marked DC 19V lt 2 on the back of the codec Insert one end of the power cord into the power adapter and the opposite end into a power outlet The Avaya system starts illuminating a blue LED on the front of the codec See Status Icons on page 26 for more information about the state of the system as it boots or as conditions change The camera initializes the first time it is connected to a codec this process takes approximately 90 seconds Warning Do not disturb or disconnect the devices during this time as you may damage the system 7 An Initial Configuration screen appears and prompts you to configure the system Refer to Initial Configuration on page 6 and the information you collected there previously to guide you through your configuration choices Use the arrow keys on the remote control
22. onnect the PSU to the Avaya codec Reconnect the PSU to the AC source If the Avaya codec fails to boot and the green LED on the PSU dims the codec may be the source of the problem IP Address Displays Invalid Value After you complete the initial configuration if the IP address that appears at the top of the main screen displays an invalid value one of the following conditions may exist Condition Resolution The unit is configured to obtain an address using DHCP and no DHCP server is available Note The DHCP client self assigns an address in the 169 254 class B network and the red network symbol 2 appears in the status bar on the main screen Verify that the unit is plugged into a network that has a DHCP server present Faulty Ethernet cable connection Replace the Ethernet cable with a high quality cable The unit is configured to use a static IP address but no IP address has been entered Identify and enter the necessary IP information if you disable DHCP Network connection is unavailable A red network symbol e appears in the status bar on the main screen Inspect your network connection Avaya 1030 Installation Guide 22 Camera Issues Video from the camera appears in a small window on the main screen of the user interface above the REDIAL list If no video from the camera appears do the following Ensure that the camera is properly connected to the Avaya
23. ortions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site http support avaya com Copyright Preventing toll fraud Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there can be a risk of toll fraud associated with your system and that if toll fraud occurs it can result in substantial additional charges for your telecommunications services Avaya fraud intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643 2353 for the United States and Canada For additional support telephone numbers see the Avaya Support Web site http support avaya com Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to securityalerts avaya com Trademarks Avaya and Aura are trademarks of Avaya Inc Avaya is a registered trademark of Avaya Inc Avaya Aura is a trademark of Avaya Inc All non Avaya trademarks are the property of their res
24. pective owners Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Patent Notice For patents covering LifeSize products refer to http www lifesize com support legal Avaya 1030 Installation Guide 3 Preparing for Installation As you prepare to install an Avaya video communications system consider the physical conditions of the room compatibility with displays and your network configuration and settings Avaya recommends you collect your network settings and system identification information before you begin installation Refer to Initial Configuration on page 6 which explains what information you need to collect and provides space to record it Room Configuration The size shape layout and occupancy of the room dictate where you place your video conferencing components For example in a multi user conference room place an Avaya Video MicPod 1000 or Avaya Video Conference Phone 1000 at the center of the participants as their detection patterns are omnidirectional Warning Avoid routing cables from the codec across foot traffic area
25. s Ensure the room that houses the codec is properly ventilated and temperature controlled Avaya 1030 Installation Guide 24
26. s as tripping on the cables can cause both personal injury and permanent damage to the connectors in the cables and codec If cables must cross foot traffic areas use some form of cable management system or strategy to avoid the possibility of tripping The lighting in your environment affects image quality The optimal lighting for Avaya systems is 300 to 500 LUX If light levels are too low consider adding artificial lighting Indirect light from shaded sources or reflected light from pale walls often produces excellent results Avoid the following e direct sunlight on the subject matter the background or the camera lens e direct illumination of the subject matter and camera lens e colored lighting e harsh side lighting or strong light from above Consult your administrator for specific lighting requirements for your environment Avaya 1030 Installation Guide 4 Supported Display Types and Resolutions Avaya 1030 can connect to HD displays 720p minimum through an HDMI cable including Plasma LCD and LED flat panel displays Large screen rear projection TV displays 720p 1080p displays Front projection displays Rear projector A V room configurations Supported display resolutions include the following Display 1 1280 x 720p60 1280 x 768p60 1920 x 1080p30 1920 x 1080i60 The primary output on Avaya 1030 defaults to 720p60 and will work with any 720p HDMI display To change the resolution for 1080 HDMI di
27. sion cable to connect the codec to the splitter you can use none or one extension cable to connect an Avaya Video MicPod 1000 to each of the female ends of the splitter e If you use two extension cables to connect the codec to the splitter you must connect both Avaya Video MicPod 1000s directly to the female ends of the splitter If the Avaya Video MicPod 1000s are installed in an area where the cord could be pulled or tripped upon refer to Attaching the Avaya Video MicPod 1000 Strain Relief Clip on page 21 Warning Tripping on the cord can cause personal injury as well as permanent damage to the Avaya Video MicPod 1000 cord connector and the connector in the codec Avaya recommends that you use the cable strain relief clip included in the Avaya Video MicPod 1000 product box as described in Attaching the Avaya Video MicPod 1000 Strain Relief Clip on page 21 An Avaya codec detects any splitter or cable attached to the microphone input of the codec as an Avaya Video MicPod 1000 If an Avaya Video MicPod 1000 is not attached to the extension or splitter cable and the microphone input is selected as the active microphone no audio is available The No Active Microphone indicator does not appear in the status bar and the Active Microphone field in the System Information page reports Microphone In as the active microphone 19 Avaya 1030 Installation Guide Attaching the Avaya Video MicPod 1000 Strain Relief Clip If th
28. splays after you install the system refer to Changing Display Resolution on page 17 Note The Display 1 Resolution preference in Administrator Preferences Appearance Displays defaults to Auto if you select an option for this preference that is not supported by the connected display For more information about troubleshooting exceptions to this behavior and changing display resolution refer to Changing Display Resolution on page 17 Display 2 1280 x 720p60 1920 x 1080p30 1920 x 1080i60 Note f you are using dual displays ensure that both displays can support the same resolutions You can choose a resolution for both displays by choosing a resolution for display 1 only using the Display 1 Resolution preference in Administrator Preferences Appearance Displays after you install the Avaya system Choosing a resolution other than 1280x768p60 for display 1 automatically changes the resolution for display 2 If you choose 1280x768p60 for display 1 the Avaya system automatically changes the resolution for display 2 to 1280x720p60 Avaya 1030 Installation Guide Placement Behind a Firewall Avaya recommends that you place your system behind a firewall and block at minimum the following ports e 22 SSH e 23 Telnet e 80 HTTP e 443 HTTPS If you require these ports remain open ensure that you change the default administrator and command line interface passwords to be very secure For information a
29. t marked with the LAN symbol z on the back of the codec Insert the opposite end of the network cable into a network port on the wall Avaya 1030 Installation Guide 14 5 Depending on the components included with the system connect one of the following devices a If you are using a single Avaya Video MicPod 1000 for audio insert the end of the cable from the Avaya Video MicPod 1000 into the microphone port marked with the microphone symbol on the back of the codec If the Avaya Video MicPod 1000 is installed in an area where the cord could be pulled or tripped upon refer to Attaching the Avaya Video MicPod 1000 Strain Relief Clip on page 21 Warning Tripping on the Avaya Video MicPod 1000 cord can cause personal injury as well as permanent damage to the Avaya Video MicPod 1000 cord connector and the connector in the codec Avaya recommends that you use the cable strain relief clip included in the Avaya Video MicPod 1000 product box as described in Attaching the Avaya Video MicPod 1000 Strain Relief Clip on page 21 If you are using dual Avaya Video MicPod 1000s for audio refer to Configuring Dual Avaya Video MicPod 1000s on page 20 for a description of supported configuration options If you are using the Avaya Video Conference Phone 1000 for audio insert the phone cable into the port marked with the LAN symbol FF on the underside of the phone Note The exterior port marked with the 4 symbol
30. to navigate the preferences that appear in the initial configuration screens Icons and their descriptions that appear at the bottom of each screen correspond to keys on the remote control and indicate what operations are available for the screen or a selected object If the initial configuration screen does not appear and the display is blank refer to Troubleshooting Installation Issues on page 22 The bottom of the screen contains the system status bar and the navigation bar The system status bar indicates system and network status When the system is booting status also appears at the top of the REDIAL list to indicate the current state of the system See Status Icons on page 26 for an explanation of status icons you may encounter Locking the Avaya Codec You can lock the Avaya codec with a secure loop to prevent physical removal of the device For assistance contact Avaya Technical Services Avaya 1030 Installation Guide 16 Changing Display Resolution The primary output on Avaya 1030 defaults to 720p60 and will work with any 720p HDMI display To change display resolution navigate to Administrator Preferences Appearance Displays and choose Display 1 Resolution You can change the resolution to 1920x1080i60 or 1920x1080p30 and it will work with most 1080 HDMI displays However some 1080p displays will not work with 1080p30 mode and the display may be blank In this case you must configure the display resolut
31. y of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Web site http www avaya com support Please note that if you acquired the product from an authorized Avaya reseller outside of the United States and Canada the warranty is provided to you by said Avaya reseller and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE http support avaya com Licenselnfo ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AUTHORIZED AVAYA RESELLER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER RE
Download Pdf Manuals
Related Search