Audio Authority Series 1500 User's Manual
Contents
1. 752 570 4 082. Mode simply press SETUP for 1 second Power User Tips For faster menu navigation submenus may be selected by touching the key that is lit RED corresponding to the menu item see the numbered keys above For instance to enter BLOWER MOTOR DELAY press 1 and then 1 To Exit Setup Mode from any menu hold SETUP for one second and follow the prompts on the 1550 After adjusting a Lane Station or Counter Station use the CAMERA UP or CAMERA DOWN keys to select other stations for adjustment without leaving the submenu CAMERA Select next or previous Station _ after selecting a single Lane or Counter Station SETUP Enter or Confirm Setup Menu Map 1 SYSTEM PARAMETERS 2 LANE PARAMETERS 3 TELLER PARAMETERS 4 SET DEFAULTS 5 MEMORY CARD Using the Keypad for Navigation n m aQH aeaag 1 1 1 ia a gt lt fe O 1 BLOWER MOTOR DELAY 2 POWER SAVE DELAY 3 SUPERVISOR TELLER 4 LN MIRROR DISABLE 5 TRAFFIC SENSOR TONE 6 BACKGRND THRESHOLD 1 SINGLE LANE 2 AUTO SELECT 1 LANE 3 GROUP OF LANES 4 ALL LANES 5 CANCEL 1 THIS TELLER 2 SINGLE TELLER 3 GROUP OF TELLERS 4 ALL TELLERS 5 CANCEL 1 CANCEL 2 FACTORY DEFAULTS 1 CANCEL 2 WRITE TO MEM CARD 3 READ FROM MEM CARD 4 FIRMWARE UPGRADE 1 CANCEL 2 EXIT AND SAVE 3 EXIT WITHOUT SAVING VOLUME Move menu cursor up and down PRIVACY Go Back to previous menu 1 INBOUND VOLUME LVL 2 0UTBO
3. ANE STATION LOCATED IN DRIVE UP UNIT Audio Authority Series 1500 Installer s Reference Guide 3 2x4 Audio Video Installation The Audio Video Hub configurations allow from one to as many as eight Counter Stations to serve up to 16 Lane Stations These configurations 1510 1511 1512 and 1513 may be audio only or audio video Run a length of Cat 5 cable from each Counter Station to the Hub Run a length of Cat 5 cable from the Hub to each Lane Station The total cable length from Counter Station to Lane Station can be up to 1 000 feet See Installing Components for detailed instructions CUSTOMER MIC VIDEO ADD ON SPEAKER LANE STATION LOCATED IN CALL BUTTON DRIVE UP UNIT TRAFFIC SENSING REMOTE CTRL RELAY MODEL 1523 POWER ARMORED HANDSET ie o no EXISTING AUDIO VIDEO 2 CAMERA COUNTER HEADSET AUDIO VIDEO HUB O STATION TYPICALLY LOCATED IN waco TELEPHONE CLOSET OR oH UNDER A COUNTER DISPLAY MODEL 1510 2 M O o Q o o ou Lo fe o Bad i HEADSET o o 7 POWER SS FROM HUB CAMERA OUTPUTS TO SECURITY VIDEO RECORDER FROM DVD or PC AUDIO VIDEO TO HUB PROGRAM INPUTS SINGLE CAT 5 CABLE COAX RG59 AUDIO OR OTHER WIRE SURVEILLANCE CAMERA OUTPUT TO HUB WIDEANGLE CAMERA INPUT Illustration Two Counter Stations serve F
4. AudioGp Authority Series 1500 Intercom Systems Patent D 528 534 Installer s Reference Guide Contents Introduction 2 Component Overview 2 Cable Fabrication 2 Installation Overview One On One System 3 Small Audio System 3 Audio Video System 4 Installing Components The Hub 5 The Counter Station 6 The Lane Station 7 Testing Your Installation 8 Troubleshooting Tips and Common Issues 8 Hub Diagrams Audio Hub 1509 9 Audio Video Hub 1510 10 Expanding Capacity 11 Operator Instructions 12 1550 Field Setup Tool System Calibration amp Setup 13 Setup Menu Map 13 Example Configuration 15 The Memory Card Memory Card Notes 16 Firmware Upgrade Procedure 16 Tools and Supplies Cat 5 network cable tester RJ 45 plug crimping tool Audio Authority recommends EZ RJpro crimp tool Category 5e or 6 UTP cable and RJ 45 terminations Audio Authority recommends EZ RJ 45 connectors 18mm open end wrench for boom mic Model 1550 Field Setup LCD Display Tool Installing and Using the Series 1500 Intercom Systems Series 1500 Intercoms enable clear two way communications in retail service businesses Two way video is integrated with high performance audio to provide a complete intercommunication solution over a single Category 5e or 6 UTP cable The versatile Model 1500 Counter Station which can access up to 16 lanes and the Model 1520 Lane Station can be connected directly to each other
5. CURRENTLY TO VIDEO USED RECORDER OR ADJUST MONITOR PROGRAM MEDIA CARD AUDIO CONNECT GROUND SLOT FOR BACKUP CONNECT CONNECT VOLUME WIRE TO ELECTRICAL AND UPGRADES DEDICATED AUDIO OR AV DEVICE COVER SCREW PROPRIETARY SECURITY SOURCE FORMAT CAMERA eee 8S 1500 Installer s Reference Guide Aererruniey Hub Configurations and Capacity Shown below is the Model 1513 Hub a maximum capacity configuration all Counter and Lane Card slots are filled Several other configurations are available contact Audio Authority for details or visit www audioauthority com To increase Counter or Lane Station capacity remove power from the Hub Remove the blank faceplate from the appropriate card slot s and insert the new cards carefully making sure the connections are firmly seated Insert the two screws to secure the card and connect new Lane Stations and or Counter Stations Connect power and test the system One other maximum configuration is possible in which four Counter Stations serve 20 Lane Stations If a 4x20 configuration is desired contact Audio Authority for special instructions ACTIVE 1 2 3 4 COUNTER STATION 1 2 3 Series 1500 Intercom Hub QOO ACTIVE 5 6 7 8 COUNTER COUNTER STATION 6 7 8 CARD 2 OOOO ACTIVE 1 2 3 4 FANE 37A DON SECURITY VIDEO OUTPU
6. HITE BLUE 6 GREEN RJ 45 Plug Pins facing up clip pointing away Audio Authority Series 1500 Installer s Reference Guide 1x1 Installation The simplest system configuration involves only one counter station connected directly to one lane station no hub This configuration can be audio only or audio video Run a length of Cat 5 cable from the counter location to the lane location the cable can be up to 1 000 feet long See Installing Components for detailed instructions AUDIO VIDEO COUNTER STATION MIC SPEAKER CALL BUTTON TRAFFIC SENSING REMOTE CONTROL RELAY POWER ARMORED HANDSET MODEL 1500 WITH 1502 HEADSET 2x4 Audio Installation LANE STATION LOCATED IN DRIVE UP UNIT POWER ii CUSTOMER VIDEO ADD ON MODEL 1523 The Model 1509 Audio Hub allows one or two Model 1500 Audio Counter Stations to serve up to four 1520 Lane Stations 1509 Hub configurations must be audio only Run a length of Cat 5 cable from each Counter Station to the Hub Run a length of Cat 5 cable from the Hub to each Lane Station The total cable length from Counter Station to Lane Station can be up to 1 000 feet See Installing Components for detailed instructions MIC SPEAKER O CALL BUTTON TRAFFIC SENSING REMOTE CONTROL RELAY AUDIO POWER COUNTER T STATION ARMORED HANDSET LNC MODEL 1500 HEADSET de cessa p o AUDIO HUB POWER MODEL 1509 ES N HEADSET POWER ij L
7. T OOOGO OOOO B6 7 SECURITY VIDEO OUTPUT LANE LANE STATION 6 7 8 CARD 2 O O O O OOOO 1516 SN LANE STATION 10 11 12 SECURITY VIDEO OUTPUT LANE 12 CARD 3 OOOO OOOO 1516 45 UF LANE STATION SECURITY VIDEO OUTPUT 14 15 13 OOOGOO OOOO MEMORY 1517 Power WIDEVIEW CAMERA PROGRAM INPUT DIAGNOSTICS INPUT AUDIO LEVEL SYSTEM OUTPUT VIDEO CARD O00009 Audio Authority Series 1500 Installer s Reference Guide CARD SLOT OPTIONS FIRST 1515 REQUIRED FOR ALL CONFIGURATIONS SECOND 1515 FOR 8 COUNTER STATIONS OR FIFTH 1516 IN 4X20 CONFIGURATIONS FIRST 1516 REQUIRED FOR ALL CONFIGURATIONS SECOND 1516 FOR 8 LANE CONFIGURATIONS THIRD 1516 FOR 12 LANE CONFIGURATIONS FOURTH 1516 FOR 16 LANE CONFIGURATIONS 1517 REQUIRED FOR ALL CONFIGURATIONS 11 OPERATOR CARD Audio Authority Audio Video Counter Station Lane Key indicators are interpreted as follows RED flashing rapidly Customer CALLING for service GREEN Customer in 2 WAY contact with your counter station RED Customer in 2 WAY contact with another counter station GREEN blinking slowly Customer pla
8. UND VOLUME LVL 3 0PEN LOOP GAIN 4 HANDSET MIC LVL 5 HANDSET SPKR LVL 6 RINGTONE OVERRIDE 7 HALF DUPLEX ONLY 8 PROGRAM AUDIO ABATE 9 RELAY OPERATION 1 KEY ASSIGNMENT Not available for 1 on 1 configurations Not available for 1509 Audio Hub Audio Authority Series 1500 Installer s Reference Guide 13 Definitions BLOWER MOTOR DELAY POWER SAVE DELAY SUPERVISOR TELLER LANE MIRROR DISABLE TRAFFIC SENSOR TONE BACKGRND THRESHOLD SINGLE LANE AUTO SELECT 1 LANE INBOUND VOLUME LVL OUTBOUND VOLUME LVL OPEN LOOP GAIN HANDSET MIC LVL HANDSET SPKR LVL RINGTONE OVERRIDE HALF DUPLEX ONLY PGM AUDIO ABATE RELAY OPERATION KEY ASSIGNMENT WRITE TO MEM CARD READ FROM MEM CARD FIRMWARE UPGRADE If enabled the period between disengagement of blower and microphone audio un mute If enabled the length of time the system must be idle before entering Power Save LCD sleep If enabled allows one Counter Station to monitor others OFF idle Lane Stations display their own camera output ON idle Lane Stations DO NOT display their own camera output Press a key to select a unique ringtone for all traffic sensor events 0 no ringtone 1 use Lane Station Ringtone Override setting Adjustment for level of background audio rejected by Counter Station microphone 0 no rejection Configure lane without live audio Useful when lanes are in use or audio is not required for adjustments Configure lane with li
9. are may be upgraded if necessary with a memory card containing firmware files Firmware Upgrade Instructions The Series 1500 Intercom was designed to be firmware upgraded in the field if necessary In order to perform a firmware upgrade a memory card with the desired firmware level is required and the resident firmware on the system must be at version 1 2 or higher 1 Insert memory card into slot in Audio or Audio Video Hub 2 Attach 1550 Field Setup Display to Counter Station 3 Press and hold SETUP key on Counter Station for one second 4 Select Menu Option 5 MEMORY CARD 5 Select Menu Option 4 FIRMWARE UPGRADE 6 Use the VOLUME keys to scroll through system components the current firmware level for each system component is displayed as well as the firmware level resident on the memory card 7 Touch the HOLD key to select deselect the listed component for upgrading Touch the MIRROR key to select deselect all components 8 To begin the upgrade touch the SETUP key twice The firmware upgrade may take several minutes to complete If power is disconnected from the hub during the firmware upgrade the procedure must be repeated Once the upgrade is complete all indicators on the hub will return to normal operation 1 on 1 Systems may be upgraded by temporarily inserting a hub into the system Audio authority 2048 Mercer Rd Lexington KY 40511 1071 USA Phone 859 233 4599 800 322 8346 Web www audioauthority com
10. ced on HOLD from your counter station RED blinking slowly Customer placed on HOLD from another counter station GREEN flashing rapidly Monitoring transaction on another counter station Operate Counter Station as follows e To CONTACT a customer calling Press the LANE key e To place a customer on HOLD Press the HOLD key indicator blinks To CONTACT a customer on hold Press the LANE key e To END contact with customer Press the active LANE key e To CANCEL hold and END contact Press the LANE key twice e To TALK OVER a customer Press and hold the active LANE key e To adjust incoming volume Press VOLUME UP or VOLUME DOWN key e To enter exit PRIVACY headset mode Press the PRIVACY key e To activate remote relay Press and hold HOLD key 30 seconds max If unit is equipped with video e To adjust outside camera Press CAMERA UP or CAMERA DOWN key e To view yourself Press MIRROR key 30 second time out e To view outgoing video program Hold MIRROR key 3 seconds no lane selected To pause lane camera scrolling Press HOLD key no lane selected e To view next lane camera Press CAMERA UP key no lane selected e To view previous lane camera Press CAMERA DOWN key no lane selected Notes 1 Speak naturally into the microphone at a distance of about two inches 2 To operate keys simply touch with the pad of your finger 3 Press and hold the SETUP key for one second to adjust ringtone type and volume then press PRIVACY to adjust head
11. ed are mounted separately The Model 1522 is a Video Lane Station including all of the features of the 1520 plus microphone speaker camera and video screen mounted inside one enclosure The Model 1523 Video Add on must be used with a 1520 and contains only the camera and video screen 1 Install the Model 1520 Lane Station in each deal drawer or pneumatic unit on the customer end using the screws provided If AC power is not available at the customer end see Step 5 2 Install the lane microphones and speakers if they are not already installed Mount the speakers in the grilles provided in the drive up units Peel the backing from the microphone shrouds and adhere them directly centered over a 1 8 hole drilled in the faces of the customer units At each station place the microphone and speaker as far apart as practical while centering the microphone to receive customer speech Install Teller Call push button switches if needed 3 Connect the Microphones Speakers and Teller Call switches to the 1520 terminal blocks Strip all wires 1 4 long If pneumatic blower muting is desired connect the DRY blower contacts to the corresponding points on the terminal blocks using small about 22 AWG wire If traffic sensing devices or remote controlled security doors are in use connect them as indicated MICROPHONE SPEAKER MI CALL BUTTON 1 Fl A MICROPHONE 3 SPEAKER 4 5 CALL BUTTON BLOWER 6 TRAFFIC SENSE TT nec
12. in a one on one system or multiples of each can be networked using a Model 1509 Hub for up to two on four audio performance or Series 1510 Hub for multi lane systems See example diagrams on the following pages Series 1510 Hubs can support up to 8 Counter Stations on 16 lanes Series 1500 System Components Counter Audio Station 1500 Lane Station 1520 Counter Video Add on 1502 Complete A V Station 1522 Customer Video Add On 1523 2 on 4 Audio Hub 1509 4 on 4 Audio Video Hub 1510 Surface mount handset 1540 4 on 8 Audio Video Hub 1511 Flush mount handset 1541 8 on 12 Audio Video Hub 1512 Wireless headset 1542 8 on 16 Audio Video Hub 1513 Wired headset 1543 See page 11 for Hub configurations Field Setup LCD 1550 Universal 1A Power Supply 571 013 4 counter plug in card 1515 Boom Microphone 631 026 4 lane plug in card 1516 External microphone kit 631 029 System plug in card 1517 External 3 4 ohm speaker 631 030 3 Amp UL DC power supply 805 016 Cable Fabrication Terminate the ends of each cable with RJ 45 modular plugs using the EIA 568B pinout paired 1 2 3 6 4 5 and 7 8 Pre made network cables may also be used for shorter runs Test all cables with a network cable tester Note Cat 5e and Cat 6 are also acceptable cable types 1 WHITE ORANGE 2 ORANGE 3 WHITE GREEN 4 BLUE 7 WHITE BROWN 8 BROWN 1 WHITE ORANGE 2 ORANGE 3 WHITE GREEN 4 BLUE 7 WHITE BROWN 5 WHITE BLUE 8 BROWN 6 GREEN 5 W
13. ns serving four Lane Stations The Hub s capacity can be expanded in the field by adding Counter and or Lane cards see page 11 System settings can be stored on a removable proprietary media card for security or replication purposes and firmware upgrades can be performed when necessary These operations are performed via a Model 1550 Field Setup Tool and a Counter Station Composite video and stereo analog audio inputs allow multimedia source devices to play advertising content on any lane whenever it is idle e Direct outputs from wide angle camera dedicated security camera and or lane cameras for surveillance recording Video is output continuously from each camera connected CONNECT COUNTER O STATIONS HERE O 1515 E Series 1500 Intercom Hub COUNTER OOO LIGHTS INDICATE CONNECTIVITY AND VOICE VIDEO COMMUNICATION ACTIVE LANE STATION SECURITY VIDEO OUTPUT LANE 1 1 2 3 4 2 3 1 2 3 4 CARD 1 coo LMI SG CONNECT LANE IN STATIONS HERE CONNECT TO SECURITY VIDEO RECORDER OR MONITOR FLASHING LIGHT INDICATES NORMAL WIDEVIEW CAMERA PROGRAM INPUT SYSTEM HUB OPERATION 15 1 7 POWER MEMORY DIAGNOSTICS INPUT OUTPUT VIDEO AUDIO LEVEL CARD OO O 2 ce CONNECT POWER SUPPLY TOWARD REAR UNDER THE CABINET NOT CONNECT
14. our Lane Stations Counter Stations and Lane Stations may have video capability or be audio only One Lane Station is shown with a Model 1523 Video Add On alternatively any 1520 may be connected to existing camera and video display If desired any 1520 could be replaced by a 1522 Customer Video Station which has all the capability and connections of a 1520 plus a camera video display and call button mounted in one enclosure PC video output signals may need to be modified for viewing on intercom video displays Call Audio Authority for details Audio Authority Series 1500 Installer s Reference Guide Installing a 1509 Hub 1 Position and install the Hub under the counter or in a secure indoor location such as a telephone closet Ground the hub to 6 CAT 5 CABLE TO a nearby electrical device cover using the o COUNTER a reen grounding wire attached to the hub O station 9 9 9 PROGRAM AUDIO J 2 Runa length of Cat 5 cable from each COUNTER s STATION 2 counter and lane station to the hub EONA Observe the wiring guide on page 2 LANE IE Fi STATION 1 and use a cable tester to verify the terminations O LANE STATION 2 3 Connect audio source to Program Audio jacks if desired and adjust volume level Ow during system testing LANE STATION 4 Illustration Shown is Model 1509 Audio Intercom Hub Minimum connections for Audio aerial ia POELSMA Video Hubs are shown For more information In
15. r Station and if applicable slide a 1502 Video Display onto it the rear panel must first be slid out and discarded Plug the 1502 cable into the matching port on the 1500 1502 VIDEO DISPLAY CONNECTION 2 Attach the field replaceable microphone tightening the nut securely with a 18mm open end wrench and tuck its rubber boot firmly into place 3 Plug the Cat 5 cable from the hub into the Hub port of each 1500 and connect the power supply to the Power jack MICROPHONE STALK BOOT NUT 4 Install the desired keyboard inlays into the Model 1500 The hub configuration sets the default key layout automatically see examples below You can choose to color code by the carrier color or label the keys numerically For one on one systems place a lane color chip in the position shown Place blank black chips in all the other positions For multi lane systems place the desired chips in the active lane positions as indicated and black chips in the other positions Save the unused key chips on the premises for future changes or expansion Single Lane 1x1 Default 1509 or 1510 Default 1511 Default 1512 Default 6 Audio Authority Series 1500 Installer s Reference Guide Installing Model 1520 Lane Stations Lane Stations may be placed at the customer end of a drive up or walk up intercom system The Model 1520 is the basic Lane Station unit for installations where the microphone speaker plus video screen and camera if us
16. set microphone level If your counter station is configured as the Supervisor you may monitor a transaction by selecting an active RED Lane key Remote relay operation must be configured from the system Setup menu Audio authority 2048 Mercer Road Lexington Kentucky 40511 1071 Phone 859 233 4599 Fax 859 233 4510 Customer Toll Free USA amp Canada 800 322 8346 752 487 Website http www audioauthority com 11 05 12 Audio Authority Series 1500 Installer s Reference Guide Using the 1550 Field Setup Tool System Calibration and Setup The Model 1550 is a liquid crystal display that shows the setup menus and settings for Series 1500 Intercom Systems The entire system can be calibrated from one Counter Station Connect the 1550 Field Setup Display to the RJ45 jack on the underside of any live Counter Station The jack is at an angle Upon connection the 1550 will display SERIES 1500 EQUIPMENT CALIBRATION PLATFORM Hold the SETUP key on the Counter Station for one second to enter Setup Mode The 1550 displays the top level of the menu shown on page 4 To navigate the menus use the VOLUME UP and VOLUME DOWN keys to move the cursor Use SETUP to enter a submenu or confirm a selection and PRIVACY to go back Any changes you make are recorded as you exit each menu When you exit Setup Mode you must choose to either save all changes and exit or exit without saving If you need to re enter Setup
17. sistant at the customer position Adjust Lane Microphone and Speaker gains using the Model 1550 Field Setup LCD Troubleshooting Tips e Always test your Cat 5 cables with a cable tester even pre made cables e Try connecting Counter Station directly to Lane Station to rule out faulty system components In case of unexpected performance restore system defaults to rule out incorrect system parameters Common Issues Acoustical Coupling Increase separation of lane microphone and speaker Lane Keys Don t Respond Isolate lane microphone and speaker with sound Keys not assigned to Counter Station reassign keys damping barrier i e foam rubber e Mount lane speaker and microphone on separate surfaces or adjust their mounting angles e Adjust inbound outbound or open loop gain levels The Deal Drawer Doesn t Sound Right Fill hollow cavities in the deal drawer with foam rubber sheets or blocks e Do not rest Counter Station directly on top surface of deal drawer Repeating Pops in Audio e Check Cat 5 cables consistently use EIA 568A or EIA 568B standard cable termination No Inbound Outbound Video or Poor Video Quality e Check Cat 5 cables consistently use EIA 568A or EIA 568B standard cable termination e Eliminate long coaxial cable runs between cameras displays and Lane Station 8 Audio Authority Series 1500 Installer s Reference Guide or restore factory defaults in configuration menu Co
18. ted 8 COMMON ji j N O CONTACTS ANY DEVICE TO BE CONTROLLED BY RELAY F 4 Ateach lane where video is in use connect a Model 1523 Video Add on to the Video port on the 1520 or connect standard 75 ohm NTSC cameras and monitors to the 1520 video jacks Plug power supplies into the Power jacks 5 Plug the lane power supplies into a source of 100 260 volts AC An adapter cable is provided with the 1520 to allow power to be drawn from a terminal block in a pneumatic i Recommended AWG unit If AC power is not available on the customer end a power supply may be located indoors and its output leads extended using a suitable gauge of wire as shown at right Maximum To power multiple lane units it may be convenient to use an 805 016 three amp power Distance Gauge supply Call Audio Authority for details 40 ft 18 60 ft 16 100 ft 14 Audio Authority Series 1500 Installer s Reference Guide 7 Testing Your Installation Check the following locations for successful power up and connectivity indicated as follows e 1500 Counter Station All LEDs become dark until keys are pressed e 1509 Audio Hub flashing green Power LED rapidly flashing counter station and lane station LEDs e 1510 Hub system card flashing green LED rapidly flashing counter station and lane station LEDs e 1520 Lane Station rapidly flashing Power LED Check system operation by selecting each lane and speaking with an as
19. tercom Hub 2yo E on Memory and Diagnostics functionality see page 9 MEMORY DIAGNOSTICS ge GROUND WIRE TO ELECTRICAL a DEVICE COVER Cane Installing a 1510 Hub 1511 1512 1513 are similar 1 Position and install the Hub under the counter or in a secure indoor location such as a telephone closet Ground the hub to a nearby electrical device cover using the green grounding wire attached to the hub If the installation requires additional capacity install a Counter Card or Lane Card s as needed see page 11 3 Runa length of Cat 5 cable from each counter and lane station to the hub Observe the wiring guide on page 2 and use a cable tester to verify the terminations 4 Connect other equipment as needed see page 11 A a FOUR UNIT COUNTER STATION oooo MUC CARD MODEL 1515 CAT 5 CABLE TO COUNTER STATION 1 ooo C000 FOUR UNIT LANE STATION o000 CARD MODEL 1516 CAT 5 CABLE TO LANE STATION 1 GROUND WIRE SYSTEM CARD MODEL 1517 SEE PAGE 10 FOR INSTRUCTIONS 1 AMP POWER SUPPLY MODEL 571 013 POWER CONNECTION Illustration Model 1510 the minimum capacity AV Hub configuration Minimum connections for Audio Video Hubs are shown For more configurations system card functions and other connections see page 11 Audio Authority Series 1500 Installer s Reference Guide 5 Installing Counter Stations 1 Unpack each Model 1500 Counte
20. the desired key is already assigned touch it twice d Touch CAMERA UP to configure next teller station 3 Exit Setup a Hold SETUP for one second to jump to EXIT menu at any time b Select 2 EXIT AND SAVE c Touch SETUP to exit Audio Authority Series 1500 Installer s Reference Guide 15 Notes for Series 1500 Intercom Installers Regarding the Memory Card Series 1500 memory cards have two uses Storing intercom configuration data and upgrading the intercom system firmware Storing the configuration of the intercom system for later retrieval is the primary use for the memory card This can save time from one installation to the next if the installations are similar The system settings can also be retrieved from the memory card in case of a system upgrade or replacement To store configuration data on the memory card insert the card into the hub and perform a WRITE TO MEM CARD operation in the SETUP menu See Model 1550 manual Then remove the card and store it onsite in a safe designated location In the same manner write the configuration data to an additional card if copying the settings to another system is desired To retrieve configuration data from the memory card insert the card into the hub and perform a READ FROM MEM CARD operation in the SETUP menu See Model 1550 manual or page 13 of this guide NOTE It is NOT necessary that the memory card remain in the slot in the hub during normal operation Intercom system firmw
21. the second 11 20 To enter or exit Page Mode touch the HOLD key while in KEY ASSIGNMENT System settings are saved to hub memory card System settings are restored from hub memory card This menu allows the firmware of system components to be upgraded 14 Audio Authority Series 1500 Installer s Reference Guide 1550 Configuration Example To enter the configuration menu connect a 1550 Field Setup LCD Display to the underside of any 1500 Counter Station then press and hold the SETUP key for one second 1 Adjust Audio Levels Select 2 LANE PARAMETERS Select 2 AUTO SELECT 1 LANE Touch SETUP a Inbound audio level i Select 1 INBOUND VOLUME LVL ii Select exact value 1 16 or use VOLUME keys to raise or lower inbound volume iii Touch PRIVACY key to return Outbound audio level i Select 2 OUTBOUND VOLUME LVL ii Select exact value 1 16 or use VOLUME keys to raise or lower outbound volume iii Touch PRIVACY key to return Adjust open loop gain i Select 3 OPEN LOOP GAIN ii Select exact value 1 16 or use VOLUME keys to raise or lower open loop gain iii Touch PRIVACY key to return Touch CAMERA UP DOWN keys at any time to adjust next previous lane station 2 Configure Key Assignment Select 3 TELLER PARAMETERS Select 2 SINGLE TELLER Touch SETUP Select 1 KEY ASSIGNMENT a Use VOLUME keys to select lane to be assigned b Touch any lane key to assign selected lane to that key c If
22. unter Station LEDs Remain in Burn in Pattern e Check Cat 5 cable consistently use EIA 568A or EIA 568B standard cable termination Ensure Counter Station is connected to the correct hub port Lane Microphone Doesn t Work e Ensure microphone is electret condenser type Check microphone polarity Wind Noise Can often be eliminated by putting a small plug of 3M Scotchbrite in the microphone opening The Audio Authority lane microphone has a special foam surround for optimum results use Audio Authority microphones Audio Hub Model 1509 The Model 1509 is a compact audio Hub with a maximum capacity of two Counter Stations serving four Lane Stations PROGRAM AUDIO INPUTS ALLOW CONTENT TO BE HEARD AT ALL COUNTER AND LANE STATIONS PROGRAM AUDIO VOLUME LEVEL ADJUSTMENT COUNTER STATION 1 CONNECT COUNTER STATIONS HERE COUNTER STATION 2 LANE STATION 1 LANE STATION 2 CONNECT LANE STATIONS HERE LANE STATION 3 LANE STATION 4 Model 1509 Audio 12 VOLT Intercom Hub DC POWER on POWER PACK HERE MEMORY DIAGNOSTICS i MEMORY CARD FOR STORING SYSTEM SETTINGS AND FIELD DIAGNOSTICS UPGRADES PORT NOT CURRENTLY USED 1 KO CONNECT GROUND WIRE TO ELECTRICAL DEVICE COVER SCREW Audio Authority Series 1500 Installer s Reference Guide 9 10 Audio or AV Hub Model 1510 The Model 1510 is an audio video Hub with a capacity of up to four Counter Statio
23. ve audio Useful for adjusting inbound and outbound audio levels Inbound volume level adjustment Outbound volume level adjustment Adjustment for adapting to different acoustic environments Lower this setting for Lane Station acoustical environments with too much microphone and speaker coupling Increase this setting to hear more of the customer while operator is talking Inbound handset volume level adjustment Outbound handset volume level adjustment Press a key to select a unique ringtone for the selected Lane Station s 1 no override plays the ringtone set by each Counter Station All other keys represent unique ring tones which override any Counter Station settings Enables push to talk operation ON Program Audio heard when lane is idle or on hold OFF Program Audio heard only when lane is on hold Allows configuration of Lane Station relay contacts Model 1520 terminal block pos 9 amp 10 The contacts can be set to close using the HOLD key or while the lane is selected See Operator Card for HOLD key operation details This menu enables lane selection keys to be redefined in any configuration desired First select the lane number to be assigned using the VOLUME keys Then touch the key to be assigned to that lane If the desired key is already assigned touch it twice For 20 lane systems use Page Mode Page Mode allows the user to flip between two pages of keys The first page contains lane 1 10
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