ATEN Technology CE774 User's Manual
Contents
1. Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers To switch to the alternate HSM invocation set do the following 1 Invoke HSM see page 21 2 Press and release H The HSM invocation keys become the Num Lock key instead of Ctrl and the minus key instead of F12 Note This procedure is a toggle between the two methods To revert back to the original Ctrl F12 method invoke HSM then press and release the H key again Keyboard Operating Platform The CE774 CE775 s default configuration is for a PC Compatible keyboard operating platform If you have a Mac or a Sun on your installation you can change the keyboard operating platform as follows 3 Invoke HSM see page 21 4 Press and release the appropriate Function key see table Key Operation F1 Sets the PC compatible keyboard operating platform for the port that currently has the KVM focus F2 Enables Mac keyboard emulation F3 Enables Sun keyboard emulation F4 Print out the KVM s current settings and quit the Setting mode Note 1 The brackets indicate the keys you should press Simply press the indicated keys do not type the brackets 2 After completing a setting you automatically exit HSM 22 Chapter 3 Operation Hotkey Summary Table After invoking HSM see page 212. Ctrl 3 m Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 E Enter Return Backspace Delete Insert Help Ctr 33 F15 Note When using key combinations press and release the first key Ctrl then press and release the activation key 25 CE774 CE775 User Manual Sun Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 m Ctrl 2 O mQ Ctrl 3 9 9 Ctrl 4 C Ctrl H Help Ep Compose um Note When using key combinations press and release the first key Ctrl then press and release the activation key 26 Chapter 5 The Firmware Upgrade Utility The Windows based Firmware Upgrade Utility provides a smooth automated process for upgrading the KVM extender s firmware The Utility comes as part of a Firmware Upgrade Package that is specific for each device New firmware upgrade packages are posted on our web site as new firmware revisions become available Check the web site regularly to find the latest pac
3. key in one of the following keys to perform the corresponding function Key Function H Toggles between the default Ctrl F12 and alternate Num Lock Hotkey invocation keys F1 Sets the PC compatible keyboard operating platform for the port that currently has the KVM focus F2 Sets the Mac compatible keyboard operating platform for the port that currently has the KVM focus F3 Sets the Sun keyboard operating platform for the port that currently has the KVM focus F4 Print out the KVM s current settings and quit the Setting mode O or o Enable Deskew OSD and exit HSM P or p Disable the Deskew OSD and exit HSM The Deskew OSD is disabled by default R or r Reset settings to the default values as follows Invoking HSM Ctrl F12 OS Setting PC Compatible OS Deskew OSD Disabled Esc or Spacebar Exit HSM Note The brackets indicate the keys you should press Simply press the indicated keys do not type the brackets 23 CE774 CE775 User Manual This Page Intentionally Left Blank 24 Mac Keyboard Chapter 4 Keyboard Emulation The PC compatible 101 104 key keyboard can emulate the functions of the Mac keyboard The emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl un Ctrl 1 mex Ctrl 2 mg
4. E a aa ii Telephone Support 2220 2er een een ee iii User Notices lt 3 E tank oie fetta ee die Meare aus a age esa ees iii Package Contents 0 0 cece een nennen iv GOntents a rn ee ee en woh ce Be cp ek oe ane ase sobs V About this Manual a a a S ee ees vii GONVENIONS IL AAA A a ita on vii Product Informati0N o oooooooooooorrr ee eee eee viii 1 Introduction OVEIVICW ae aae A A AAA 1 Features ii A Sede pated ees 2 Requirements ita ee ehe een 4 CONSOIES vais care a E Ate die Ed 4 Computers 8 thee ren ee ea ede 4 CADIS estes es otal oe nn He AY aoe ttt E elena 4 Operating Systems 20 0 5 COMPONENTS a ves eek a Barham AD ae dag came at wale e a is 6 CE774L CE775L Local Unit Front View oooooo ooooo 6 CE774R Remote Unit Front View 00 0c ee eee eee 7 CE774L CE775L Rear View 0 000 cece eee eee 9 CE774R CE775R Rear View 000 e cece tte eee 9 2 Hardware Setup Rack Mounting e een rennen eee 11 Installation 23 Hr er ee A Le 13 Grounding ea nen O 13 setting Up ng ae ee ee an 15 Installation DiagraMsS o ooocooccoocro nen 16 3 Operation Operating MOdesS oococccccococ nennen een nen 17 Mode Selection 2 2 20 se een nennen 17 Deskew and Picture Compensation 0 essen 18 Wake Up PO aa da dad ete Gish 19 Firmware Upgrade ooocoococoronor ne rennen nennen nen 19 LED Disp
5. a Deskew function that automatically synchronizes the time delay of RGB signals to compensate for distance The CE774 CE775 features 1 Gain Compensation Control adjusts signal strength in order to compensate for distance 2 Dual Console operation control your system from both the local and remote consoles 3 RS 232 port on both the Local and Remote Units to connect serial devices such as touchscreens and barcode scanners and 4 use of inexpensive Cat 5e 6 cable instead of bulkier more expensive standard cables for a much neater more convenient more reliable data transfer connection Setup is as easy as can be simply connect the computer system box and local console to the Local CE774L CE775L Unit run the Cat 5e 6 cable to the Remote CE774R CE775R Unit up to 300 meters away and plug the remote console into the Remote Module The CE774 CE775 is useful for control and security purposes with the hassle of a difficult installation making it ideal for managing highly confidential data and media storage systems CE774 CE775 User Manual Features Local and Remote Units connect at distances of up to 300 m via Cat 5e 6 cable s allowing access to acomputer or KVM installation from a remote console Dual console operation control your system from both the local and remote USB keyboard monitor and mouse consoles Dual view support connect to two screens in order to transmit two video outp
6. can deteriorate with distance The recessed tuners on the front panel of the CE774R CE775R adjust the quality of the video on the remote console as well as fix flickering blinking screens Ifit becomes necessary to fine tune the video signal use the Gain and Compensation tuners to adjust For CE775R in addition to the Gain and Compensation tuners use the color R G B tuners to adjust the color settings of the video and correct any skew effects The recessed tuners can be turned using any small sized flat screw driver When turned the Deskew OSD displays on screen giving a visual indicator for adjusting the video quality if this feature is enabled You can also open the Deskew OSD by pressing O or o after invoking Hotkey Setting Mode HSM See Hotkey Summary Table page 23 for more information Chapter 3 Operation Wake Up PC When at the remote console s location and you want to wake a computer on the local site use the Wakeup PC pushbutton on the front panel of the CE774R CE775R Make sure to use an RS 232 cable to connect the local computer to the CE774L CE775L in order for this command to work Note 1 Additionally you can press and hold the Wakeup PC pushbutton for 3 seconds to automatically adjust the quality of the video displays both outputs 2 The PC s BIOS should support RS 232 wake up function Firmware Upgrade Refer to The Firmware Upgrade Utility page 27 for a step by s
7. connect via Ethemet Agree to the License Agreement Then Click Next LICENSE AGREEMENT A LICENSE GRANT ATEN International Co Ltd Licensor grants to you a non exclusive non transferable license to access and use FIRMWARE UPGRADE WHLITY the Product during the Term set forth below You may install the Product on a hard disk or other storage device install and use the Product on a file server for use on a network for the purposes of 1 permanent installation onto hard disks or other storage devices or ii use of the Product over such network and make backup copies of the Product RESTRICTIONS You agree not to modify adapt translate reverse engineer recompile disassemble or otherwise attempt to discover the source code of the Product or create derivative works based on the Product or remove any proprietary notices or labels on the Product including copyright trademark or patent pending notices You may not sublicense the Product or otherwise allow others to use the Product licensed to you v TAgre C IDon tAgre Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and agree to the License Agreement enable the I Agree radio button 28 Chapter 5 The Firmware Upgrade Utility 3 Click Next to continue The Firmware Upgrade Utility main screen app
8. electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel Tf the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 34 Appendix Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weigh
9. Ds The CE774L CE775L has two LEDs to indicate the operating status of the Local Unit CE774L CE775L See LED Display page 20 for full details Chapter 1 Introduction CE774R Remote Unit Front View CE775R Front View mer I No Component Description 1 Video Adjustment Port Use this switch to select which video output port you Selection want to adjust 2 Video Gain Tuner Use the Video Gain and Video Compensation tuners Video Compensation to adjust signal strength in order to compensate for Tuner distance See Deskew and Picture Compensation page 18 for details 3 RGB Tuners CE775R For CE775R adjust the RGB colors R G B only recessed tuners to synchronize the time delay of RGB signals to compensate for distance Turning these tuners displays the Deskew OSD if enabled 4 Wakeup PC Press the Wakeup PC pushbutton to wake the Pushbutton computer at the local site through the RS 232 port Press and hold this button for 3 seconds to automatically adjust the video display quality for both output ports See Wake Up PC page 19 for more information CE774 CE775 User Manual No Component Description 5 Operating Mode The Auto Remote pushbutton toggles between the Pushbutton Operating Modes available from the Remote Console Auto both the Local and Remote Consoles can control the system Remote only the Remote Console can
10. PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact your direct vendor 39
11. USB Dual View KVM Extender CE774 CE775 User Manual www aten com CE774 CE775 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China er ESE EMIR BEER E x a AME SERE SER Heat O O O O imamate O O o O RRASA EAT ARMA RN GEH ZSJT 11363 20061 EN REERZT O ATRHAKEHNAEAR IAS AE DIRE DAN R HAMA PHS SRY SIT 11363 2006 REEK x RTVA A EUR E DAFO MAA HHSJ T 11363 2006 REER CE774 CE775 User Manual User Information Online Registration Be sure to register you
12. USB host controller and Type A USB port Cables For optimal signal integrity and to simplify the layout we strongly recommend that you use the high quality custom USB KVM Cable that is provided with this package Cat 5e 6 cable is the minimum required to connect the Local and Remote CE774 CE775 Units Cable of a lower standard will result in degrading of the video signal For best performance we strongly recommend an ATEN 2L 2801 cable VGA cable Chapter 1 Introduction Operating Systems Supported operating systems are shown in the table below OS Version Windows 2000 XP Vista 7 Linux RedHat 7 1 and higher SuSE 9 0 and higher Mandriva Mandrake 9 0 and higher UNIX FreeBSD 4 2 and higher Sun Solaris 8 and higher Novell Netware 6 0 and higher Mac OS 9 and higher CE774 CE775 User Manual Components CE774L CE775L Local Unit Front View P ATEN No Component Description 1 Operating Mode This pushbutton toggles between the Operating Pushbutton Modes available from the Local Console Local only the Local Console can control the system s Auto both the Local and Remote Consoles can control the system Note The default operating mode is Auto See Operating Modes page 17 for full details It can also be used to upgrade the firmware version See Firmware Upgrade page 19 for more information 2 LE
13. a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over 33 CE774 CE775 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in
14. afety information regarding the placement of this proceeding 2 Make sure that the power to all devices connected to the installation are turned off You must unplug the power cords of any computers that have the Keyboard Power On function Rack Mounting For convenience and flexibility the CE774L CE775L and CE774R CE775R can be mounted on system racks To rack mount a unit do the following 1 Using the screws provided in the Mounting Kit screw the mounting bracket into the side panels of the unit as show in the diagram below ye Phillips hex head M3 12 CE774 CE775 User Manual 2 Screw the bracket into any convenient location on the rack Y Q S Q Q Q Q 8 El Q D A 8 E RB El D iS Q Q 8 Q El Q E E E E S S Q Q Q Q 8 A 5 Q Y E Q N S a A D E 4g Q P Q y E E A S Ri Q Q S Q N S a Q 8 A E Note We recommend that you use M5 x 12 Phillips Type I cross recessed type screws Chapter 2 Hardware Setup Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded 1 Use a grounding wire to ground both units by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded obj
15. age into an AC source plug the adapter s power cable into the CE774L CE775L s Power Jack 7 Plug the cables from the remote console devices mouse keyboard monitor s speakers microphone into their ports on the Console side of the CE774R CE775R CE774 CE775 User Manual 8 Plug the second power adapter supplied with this package into an AC source plug the adapter s power cable into the CE774R CE775R s Power Jack Note Hot plugging the Cat 5e 6 cable will automatically trigger the Gain Compensation control and the Deskew function for CE774 CE775 Installation Diagrams CE774L CE775L Cat 5e 6 cable Chapter 3 Operation Operating Modes The CE774 CE775 USB KVM Extender has three operating modes Local Auto and Remote as described in the table below Mode Description Local Only the local console has KVM access The remote console s keyboard and mouse input is disabled Auto Both the local and remote consoles can have KVM access but not at the same time The console without access has to wait until the console with access stops inputting data before it can gain access Remote The remote console has KVM access Remote mode can only occur when the CE774L CE775L is set to Auto and the local console is idle The default operating mode is Auto Mode Sel
16. control the system s Note The default operating mode is Auto See Operating Modes page 17 tor full details lt can also be used to upgrade the firmware version See Firmware Upgrade page 19 for more information 6 LEDs The CE774R CE775R has two LEDs to indicate the operating status See LED Display page 20 Chapter 1 Introduction CE774L CE775L Rear View el OE 00 E E BSS 0 E E I He E O No Component Description 1 Grounding Terminal The grounding wire used to ground the unit attaches here See Grounding page 13 for further details 2 RS 232 Serial Port RS 232 serial devices such as touchscreens or barcode scanners plug into this port 3 KVM Ports Local Unit Plug the connectors of the USB KVM cable supplied only with this unit into the appropriate ports Connect the VGA display device to the VGA port 4 Remote I O Sub The Cat 5e 6 cable that connects the Remote and Main Local Units plugs in here 5 Power Jack The cable from the DC Power adapter connects here 6 Console Ports The Local and Remote console s keyboard monitor and mouse plug into these ports The mini stereo ports are for the speakers green and microphone pink CE774 CE775 User Manual This Page Intentionally Left Blank Chapter 2 Hardware Setup device is provided on page 33 Please review it before l 1 Important s
17. ears Firmware Upgrade Utility Tf Check Firmware Version is checked the utility compares the device s firmware level with the upgrade files If the device s version is newer the utility lets you decide whether to continue or not If it is not checked the utility performs the upgrade directly Click Next to begin Device List Status Messages E DD gt Loading amp testing files gt Loading de te s OK gt Searching for devices s gt Device Description V Check Firmware Version Progress Help View Log The Utility inspects your installation The Local or Remote Unit is listed in the Device List panel and automatically selected for upgrade 4 Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue the upgrade Y or N Waming The firmware Ver 1 0 A is not newer than current firmware Ver 1 0 075 in device CE775R MAIN 000 Continue the upgrade Yes No If you did not enable Check Firmware Version the Utility installs the upgrade files without checking whether or not they are a higher level 29 CE774 CE775 User Manual 5 As the upgrade proceeds status messages appear in the Status Messages panel and t
18. ect Note The grounding wire is not included in the package Please contact your dealer for the appropriate cable 2 Make sure that the computer that the CE774L CE775L connects to and the monitor that the CE774R CE775R connects to are properly grounded La IA as Bee o c E gt DI Sl x STP Cable Cat 5e 6 up to 300 m N nea E E 3 For increased grounding protection use STP shielded twisted pair cable to connect the Local and Remote Units There are two methods that can be used a In addition to the eight paired wires STP cable also contains a grounding wire Solder this wire to the RJ 45 connector as shown in the diagram below CE774 CE775 User Manual a b The second method is to use the STP cable shielding for grounding In this case make sure that the shielding makes tight contact with the top inside of the RJ 45 connector as shown in the diagram below Ne In either case make sure that the sides of the RJ 45 connector make tight contact with the grounding contacts on the sides of the RJ 45 socket as shown in the diagram below Chapter 2 Hardware Setup Setting Up Setting up the CE774 CE775 USB Dual View KVM Extender system is simply a matter of plugging in the cables Make sure that all the equipment to be connected up is powered Off Refer to the installation diagram on the following page and do t
19. ection The Operating Mode Selection Switch located on each unit s front panel controls the operating mode of the USB Dual View KVM Extender with Deskew system Pressing the switch toggles the operating mode as follows Switch Action Local CE774L CE775L Toggles between Auto and Local In Local Mode only the Selection Switch local console has keyboard and mouse access and control of the computer or computers via KVM switch Remote CE774R Toggles between Auto and Remote In Remote Mode CE775R Selection Switch only the remote console has keyboard and mouse access and control of the computer or computers via KVM switch 17 CE774 CE775 User Manual When the system is in Local Mode the Remote unit s selection switch is inactive Pressing it has no effect the Remote operator cannot take over control The Remote selection switch only becomes active after the Local selection switch is pressed to put the system back into Auto Mode Likewise if the system is in Remote Mode the Local unit s selection switch is inactive the Local operator cannot take over control The Local selection switch only becomes active after the Remote selection switch is pressed to put the system back into Auto Mode The Operating Mode pushbutton can also be used to upgrade the firmware See Firmware Upgrade page 19 for more information Deskew and Picture Compensation The quality of the video display
20. ff Remote Lights to indicate that the remote console is active Green Turns off when the local console is active Flashes when in Auto operating mode Chapter 3 Operation Hotkey Setting Mode The administrator and users can use hotkey combinations to configure a number of the USB Dual View KVM Extender with Deskew s working environment parameters All Hotkey operations begin by invoking Hotkey Setting Mode HSM Invoking HSM To invoke HSM CE774L CE775L only do the following 1 Hold down Ctrl 2 Press and release F12 3 Release Ctrl Note There is an alternative key combination to invoke HSM see Alternate HSM Invocation Keys page 22 When Hotkey Mode is active The Caps Lock and Scroll Lock LEDs flash in succession to indicate that HSM is in effect They stop flashing and revert to normal status when you exit HSM A Command Line appears on the monitor screen The command line prompt is the word Hotkey in yellow text on a blue background Hotkey information that you key in displays on the command line Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input At the conclusion of some hotkey operations you automatically exit hotkey mode With some operations you must exit manually To exit HSM manually press Esc or Spacebar 21 CE774 CE775 User Manual
21. he following 1 Plug the cables from the local console devices mouse keyboard monitor s microphone speakers into their ports on the Console section on the rear of the Local Unit CE774L CE775L Each port is marked with an appropriate icon to indicate itself 2 Plug the appropriate connectors on the USB KVM cable and VGA cable supplied with this unit into their ports on the CPU section on the rear of the Local Unit CE774L CE775L 3 Plug the connectors on the other end of the USB KVM cable and VGA cable into the appropriate ports on the local computer Each connector is marked with an appropriate icon to indicate which it is Note If you are combining the CE774 CE775 with a KVM switch the other end of the USB KVM cable plugs into the appropriate ports on the KVM switch 4 For control of serial devices connect the RS 232 serial port on the local unit to a serial port on the local computer Connect a serial device on the RS 232 serial port on the remote unit 5 Plug either end of the Cat 5e 6 cable s into the CE774L CE775L s Remote I O port s Plug the other end of the Cat 5e 6 cable s into the I O port s of the Remote Unit CE774R CE775R Note Connecting the SUB Cat 5e 6 cable enables you to manage the second VGA display connected to the output port labelled 2 Connecting the MAIN Cat 5e 6 cable is enough to make the setup work 6 Plug one of the power adapters supplied with this pack
22. he progress toward completion is shown on the Progress bar E Firmware Upgrade Utility If Check Firmware Version i 15 checked the utility compares the device s firmware level with the upgrade files If the device s version is newer the utility lets you decide whether to continue or not If it is not checked the utility performs the upgrade directly Click Next to begin Device List 775R Ny ooo gt Loading amp testing files ERTISRIMAINEON gt Loading amp testing files OK gt Searching for devices gt Preparing firmware upgrade gt oe version is not a pr device CE775R MAIN 000 lt Device Description CPU 8021 22 Device F W Ver 1 0 075 Mee FW Yi The highlight color of the device name in the Device List panel also changes as follows Green the device is being prepared for upgrade Blue firmware upgrade is in progress Magenta firmware upgrade is successful 30 Chapter 5 The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful Y Firmware Upgrade Utility The Firmware upgrade was successful Click Finish to close the utility Device List Status Messages ESRD gt Loodine amp testing fies gt Loading amp testing files OK gt Searching for devices gt Preparing firmware upgrade gt Firmware version is not newer 1 han device CE775R MAIN 000 g
23. ion Tuner N A 1 x Recessed Tuner R G B Tuner N A 3 x Recessed Tuners LEDs Local 1 Green N A Remote 1 Green 1 Green Link N A 1 Green Emulation Keyboard Mouse USB Video 1920 x 1200 60Hz 150 m 1280 x 1024 60Hz 300m Power Consumption DC5 3V 4 38 W DC5 3V 10 27W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Properties Weight 0 69 kg 0 69 kg Dimensions 20 0 x 7 58 x 4 2 cm LxWxH 38 Appendix Troubleshooting Overview Operation problems can be due to a variety of causes The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets Problem Action No video Make sure that all cables are securely plugged into their sockets Poor quality video Hot plug the Cat 5e 6 cable again to trigger the deskew function The video quality can be improved by using the Gain Compensation tuners on the CE774R CE775R to increase or reduce the video signal gain The video quality can be improved by reducing the refresh rate About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE
24. kages and information relating to them http www aten com Before You Begin To prepare for the Firmware Upgrade do the following 1 Using a computer connected to the Local or Remote Unit go to our Internet support site and choose the model name of your device CE774 CE775 to get a list of available Firmware Upgrade Packages Note You can only update one CE774 CE775 unit at a time Local Unit or Remote Unit the Firmware Upgrade Utility varies for each 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 3 Push and hold the Operation Mode pushbutton and power on the front panel of the Local or Remote unit to enter the firmware upgrade mode 4 Use the a Serial RS 232 cable to connect a COM port on your computer to the CE774L CE775L or CE774R CE775R RS 232 port Note The Serial RS 232 cable is not provided in the package 27 CE774 CE775 User Manual Starting the Upgrade To upgrade your firmware 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears Firmware Upgrade Utility Welcome to the Firmware Upgrade Utility Put your device into Firmware Upgrade Mode Use the Firmware Upgrade Cable to connect its Firmware Upgrade Port to your computer or
25. lay 12 34 sr ae ei ehe 20 CE774L CE775L Local Unit 0 0 00 eee eee eee 20 Hotkey Setting Mode 0 0 cece cect eee 21 CE774 CE775 User Manual Invoking HSM 2 222 202 een een en nennen en nen 21 Alternate HSM Invocation Keys 0 0 cece eee nn 22 Keyboard Operating Platform 00 cee eee ee 22 Hotkey Summary Table 00 00 cece eee eee 23 4 Keyboard Emulation Mac Keyboard inci un ienaa eean eee 25 SUN Keyboard coi en a ein alte Sa ee ER ia 26 5 The Firmware Upgrade Utility Before You Begin ee sesanisi re i rpe ebrei nennen een 27 Starting the Upgrade 0 0 2 cee en 28 Upgrade Succeeded 2 teens 31 Upgrade Failed fos clad iaa an a eee na eo 31 Appendix Safety Instructions oooooccococcnr eee 33 General esac yc ee in ee ee eds 33 Rack Mounting 2 24 secede Sis eee eae a Ae ale E al 35 Technical Support 0 6 eee 36 International 0 0 2 ee ees 36 North America 2 0 00 eee 36 SPecifications cirrosis ee Raw apes Sree ede area 37 Troubleshooting 0 0 e eee eee eens 39 OVEIVICW ne a ea dog Rep atts Sey AE Seen dai ce hy 39 About SPHD Connectors 000 cette 39 Limited Warranty ces cocci tee a hs aod ace oe ae Ad aoe Rn ial en 39 vi CE774 CE775 User Manual About this Manual This User Manual is provided to help you get the most from your system It covers all aspects of installation configura
26. n N Indicates critical information vii CE774 CE775 User Manual Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com viii Chapter 1 Introduction Overview The use of servers and server rooms is common and central across multiple industries today The expanding volume of information and media prompts the addition of more servers in dedicated rooms located off the main site thus the storage retrieval and management of electronically stored data becomes a concern The solution is a setup that makes it convenient to manage multiple servers locally and remotely while still making all data easily accessible The CE774 CE775 is a USB based Dual View KVM Extender with Deskew Function for CE775 that allows access to a computer system from a remote console It is perfect for use in any type of installation where you need to place the console where it is conveniently accessible but you want the system equipment to reside in a safe location away from the dust and dirt of the factory floor or the harsh environmental influence of a construction site for example This allows users to deploy system equipment over large distances The CE775 is equipped with
27. nners Audio enabled supports stereo speakers and microphones Superior Audio no loss in audio quality at 300 m Chapter 1 Introduction Easy to install no software required connecting cables to the devices is all it takes Rack mountable Hot pluggable Sun Mac keyboard support and emulation Note 1 PC keyboard combinations emulate Sun Mac keyboards 2 Sun Mac keyboards only work with their own computers CE774 CE775 User Manual Requirements Consoles Two 2 VGA monitors capable of the highest resolution that you will be using on any computer in the installation Note If you connect aDDC type monitor to the Local Unit the monitor that connects to the Remote Unit must be able to support the highest video resolution that the DDC monitor can provide A USB keyboard Note You can use different brands and models of USB keyboard on the Local and Remote Units but support for multi function keyboards is limited to the standard 104 keys A USB mouse Note You can use different brands and models of mouse on the Local and Remote Units but only the left and right mouse buttons and scroll wheel features are supported Other mouse features are not supported Stereo microphone and stereo speakers optional Computers The following equipment must be installed on each computer that is to be connected to the system Two 2 VGA ports
28. r product at our online support center International http support aten com North America http www aten usa com product_registration Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct ope
29. rational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE CE774 CE775 User Manual Package Contents The CE774 USB Dual View KVM Extender CE775 USB Dual View KVM Extender with Deskew package consists of 1 CE774L CE775L Local Unit CE774R CE775R Remote Unit USB KVM Cable Set VGA Cable Power Adapters Mounting Kit Re N Re Re Re User Instructions Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CE774 CE775 since this manual was printed Please visit our website to download the most up to date version Copyright O 2012 ATENO International Co Ltd Manual Date 2012 10 24 F W Version V1 0 078 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CE774 CE775 User Manual Contents ECC Informal ii di he in hr ii ROHS a a A kg ii SIT 11364 gt 2006 22 2 2 lau ata here Stade els re ii User IntOrMatiQN seen coi 24 38 een en iii Online Registration proai ei epe a a ANT a TE
30. t Preparing firmware upgrade O ing device CE775R Man 0o E cevics CE775R MAIN 000 OK lt Device Description CPU 8021 22 Device F W Ver 1 0 075 me F W Ver lt Progress Help View Log 1 Click Finish to close the Firmware Upgrade Utility 2 After successfully upgrading the firmware unplug the unit s power adapter 3 Plug in the unit s power adapter to turn it on Upgrade Failed If the Upgrade Succeeded screen does not appear then the upgrade failed to complete successfully You should repeat the upgrade procedure from the beginning 31 CE774 CE775 User Manual This Page Intentionally Left Blank 32 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in
31. t of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer Do not step on or stand on any device when servicing other devices in a rack 35 CE774 CE775 User Manual Technical Support Technical support is available both by email and online with a browser over the web International For online technical support including troubleshooting documentation and sof
32. tep guide on upgrading the firmware In summary do the following steps 1 Push and hold the Operation Mode pushbutton and power on the Local or Remote unit to enter the firmware upgrade mode 2 Connect a computer to the RS 232 port of the local remote unit 3 Use ATEN Firmware upgrade utility to do the firmware upgrade Note Do these steps for the Local and Remote units individually CE774 CE775 User Manual LED Display The CE774 CE775 Local and Remote Units have front panel LEDs to indicate their operating status as shown in the tables below CE774L CE775L Local Unit LED Indication Local Lights when the local console is active the Remote LED is off Green Lights also when in Hotkey Setting Mode The remote console s keyboard and mouse are disabled If no HSM key is detected after 5 seconds device goes on Auto operating mode and LED turns off Turns off when the remote console is active the Remote LED turns on Flashes when in Auto operating mode Remote Lights when the remote console is active the Local LED is off Green Turns off when the local console is active the Local LED turns on Flashes when in Auto operating mode CE774R CE775R Remote Unit LED Indication Link Lights to indicate that the connection to the Local unit is active Green Flashes when there is a problem with the connection to the Local unit and the Remote LED is o
33. tion and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CE774 CE775 system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes the steps that are necessary to quickly and safely set up your installation Chapter 3 Operation explains the fundamental concepts involved in operating the CE774 CE775 Chapter 4 Keyboard Emulation provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings Chapter 5 The Firmware Upgrade Utility explains how to use this utility to upgrade the CE774 CE775 s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the CE774 CE775 Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps gt Indicates selecting the option on a menu or dialog box for example that comes next For example Start gt Run means to open the Start menu and then select Ru
34. ton Wakeup PC N A 1 x Pushbutton Video Adjustment Port N A 1 x Slide Switch Selection Video Gain Tuner N A 1 x Recessed Tuner Video Compensation Tuner N A 1 x Recessed Tuner LEDs Local 1 Green N A Remote 1 Green 1 Green Link N A 1 Green Emulation Keyboard Mouse USB Video 1920 x 1200 60Hz 30 m 1600 x 1200 60Hz 150 m Power Consumption DC5 3V 4 38W DC5 3V 7 95W Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Properties Weight 0 69 kg 0 69 kg Dimensions 20 0 x 7 58 x 4 2 cm LxWxH 37 CE774 CE775 User Manual Function CE775L CE775R Connectors Console Keyboard 1x USB Type A Female White e Video 2 x HDB 15 Female Blue Mouse 1 x USB Type A Female White Speakers 1 x Mini Stereo Jack Female Green Mic 1 x Mini Stereo Jack Female Pink Main 1 x RJ 45 Female Sub 1 x RJ 45 Female KVM Ports KB Video 1 x SPHD 17 Female Yellow N A Mouse Speakers 1 x Mini Stereo Jack Green Mic 1 x Mini Stereo Jack Pink VGA Input 1 x HDB 15 Male Blue RS 232 1 x DB 9 Female Black 1 x DB 9 Male Black Power 1 x DC Jack Black Switches Operating Mode Selection 1 x Pushbutton Wakeup PC N A 1 x Pushbutton Video Adjustment Port N A 1 x Slide Switch Selection Video Gain Tuner N A 1 x Recessed Tuner Video Compensat
35. tware updates http support aten com For telephone support see Telephone Support page iii North America Email Support support aten usa com Online Technical Support Troubleshooting Documentation Software Updates http www aten usa com support Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 36 Appendix Specifications Function CE774L CE774R Connectors Console Keyboard 1 x USB Type A Female White die Video 2 x HDB 15 Female Blue Mouse 1x USB Type A Female White Speakers 1 x Mini Stereo Jack Female Green Mic 1 x Mini Stereo Jack Female Pink Main 1 x RJ 45 Female Sub 1 x RJ 45 Female KVM Ports KB Video 1 x SPHD 17 Female Yellow N A Mouse Speakers 1 x Mini Stereo Jack Green Mic 1 x Mini Stereo Jack Pink VGA Input 1 x HDB 15 Male Blue RS 232 1 x DB 9 Female Black 1 x DB 9 Male Black Power 1 x DC Jack Black Switches Operating Mode Selection 1 x Pushbut
36. ut signals to the remote site Superior video quality high quality images over long distance transmissions of up to 1920 x 1200 60Hz 30 m 1600 x 1200 60Hz 150 m for CE774 and 1920 x 1200 60Hz 150 m 1280 x 1024 60Hz 300m for CE775 Deskew Function CE775 only automatically synchronizes the time delay of RGB signals to compensate for distance Gain Compensation Control adjusts signal strength in order to compensate for distance Supports standard VGA resolutions from 640 x 480 to 1920 x 1200 E 60Hz Supports popular wide screen formats including 1440 x 900 1400 x 1050 1680 x 1050 and 1360 x 768 Use of inexpensive Cat 5e 6 cables to connect the Local and Remote units reduce the need for bulkier cables and provide a faster more reliable data connection while taking advantage of wiring systems already available in most office buildings Pushbutton operating mode selection select between Local Remote and Auto operating modes with the press of a single button On Screen Display CE775 only conveniently adjust video quality with the intuitive OSD menu system PC Wakeup support use a pushbutton on a Remote Unit to wake a PC at the local site via RS 232 Built in 8KV 15KV ESD protection Contact voltage 8KV Air voltage 15KV and 2KV surge protection RS 232 serial ports allow you to connect to a serial terminal or serial devices such as touchscreens and barcode sca
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