Ameriphone III User's Manual
Contents
1. You can save the phone number as an ASCII r A t to the ASCII menu pies e fO ony id bas NM x phone number When you auto dial the ASCII 3 Press to select ASCII or phone number your DIALOGUE TTY will to not select automatically set up the call without going 4 Next the screen summarizes the ASCII through the manual ASCII set up procedures mode settings and then asks if you want to change modes CHANGE MODES YIN i Hold down and press 1 DIR NAME appears on screen 5 Type Y to change Press or to answer the rest of the prompts 2 press Ret 9 letters max and then related ta ASG ll dale tonne 4 Enter the come lete phone number and 6 When finished the screen shows the set ihenpr ss ting you selected 300 HALF ORIG 8NI p p i for example 5 ASCII NUMBER Y N appears on screen 7 Dial the telephone number as you usually Pe TOSE io for ASCII number wait 7 Use ee and Return keys to change save the next four ASCII parameters Duplex speed parity carriage return amp line feed 8 When finished hold down and 8 Conduct your conversation in the normal fashion After the conversation is over hang up and turn off your TTY It will auto matically return to the regular Baudot mode of communication for regular TTY press Back Space to return to normal operation TTY operation You can also receive ASCII calls DIALOGUE III IM P TTY s equipp2. sss 8 F Other Operation Options optional ssssseseneeeneenneenneennen 8 FA Printer Letter SiZ Simsion pete ends aa aada qa dures 8 F 2 Screen Display Direction ssrrrsrs isa susue a enn 8 ES Tone pulse Dialing ie eret ere ree Rare dedi 8 F 4 Changing Password for Remote Message Retrieval 9 F 5 Turning Off Toll Saver and Selecting Number of Rings for Auto Answer ssssss 9 F6 Transmission i Speeds tei ee dt Prediction d deua 9 EZ CallIntetr pt oro DR Exe batex Ea rt dir epa pa auge 9 F8 Relay Voice Announcer ssesesessseeeeeeee nene nnne nennen 10 F9 Printing Auto Answer Message ss He 10 OPERATING YOUR T TY i ied pretesa bec lina te TN ERE Regu ER de Ku 10 A Making a Phone Call Direct Connect ssssssseennmennnee 10 A 1 Turning Off Audible Identification Tone optional 10 A 2 Manual Dialing from Keyboard sss 10 A 3 Memory Dialing seem 11 A 4 Calling 911 Emergency Number seeeemm nee 11 A 5 Last Number Redial eese 11 A 6 Auto Busy Redial i reiecta cerne e cro Divae octo ee Reda 11 B Answering a Phone Call sss nennen nennen enne nnns 11 Erie ge P P 12 D Using Auto ATSWOEL 2 eiit rir
3. CONTINUED Here are more abbreviations which are commonly AMERIPHONE warrants our TTY against defects used by TTY users in materials or workmanship for the period of one year from the date of purchase If our extended ASAP As soon as possible warranty is purchased this same warranty also ASST Assistant applies to the period covered by the extended war BIZ Business ranty For information on our extended warranty BYE Good bye EB and how to sign up for it please see CA Communication assistant CREI CD or CLD Could If your AMERIPHONE product is defective and re CUL See you later turned within 30 days of the date of purchase your CUZ Because DIALOGUE dealer will replace it at no charge DR or DOC Doctor EDUC Education If returned after 30 days but within one year from FIGS Figures the date of purchase we will repair or replace it at HD or HLD Hold no charge In the repair of your AMERIPHONE ILY love you product we may use new or reconditioned replace IMPT Important ment parts If we elect to replace your AMERI LTRS Letters PHONE product we may replace it with a new or MSG or MSGE Message reconditioned product of the same or similar design Repair or replacement will be warranted MISC Miscellaneous for either a 90 days or b the remaining time on MTG Meeting the warranty period whichever is longer AMERI NBR or NU Numbers PHONE is not responsible for and will not pay for OFC Office loss of time or inconvenience loss of use of
4. Check to make sure the printer is turned on Hold down Ctr and press to toggle the printer ON OFF Pressing the key will cause the printer to print out any uncompleted lines of conversation Select big size print and then medium size print or vice versa CHAPTER 10 MAINTENANCE INFORMATION CHAPTER II TTY USER S ETIQUETTE A Caring For Your TTY Even though your DIALOGUE TTY is built to last and is designed to be maintenance free it contains sensitive and delicate electronic parts To protect your investment and ensure the best performance treat it with care Avoid dropping your TTY or subjecting it to any impact Use the carrying case when traveling Clean your TTY plastic case regularly and use only a slightly damp soft cloth To remove stains use mild soap Never use detergents excessive water or harsh cleaning agents Do not allow dust to build up in the gaps around the keys Vacuum the keyboard regularly For best protection keep the dust cover on when your TTY is not in use B Recharging Batteries Rechargeable batteries usually last longer when they are used and recharged regularly For best results they should be completely drained and then recharged every six months or so To drain the batteries unplug the AC adapter charger and leave your TTY on until the product name is no longer displayed Then turn your TTY OFF and plug the AC adapter charger into an electrical outlet It
5. Ms Miss 2 Krown iO 3 AT amp T S First Name Initial Last Name 4 Other E O Street ADENO 10 What were the most important factors g influencing your decision to purchase this City State Zip Code TTY Please check a maximum of two S l 1 Emergency Call Announcer ECA E 2 Date of Purchase Von Ds ven 2 Ease of converting from display to i on y i 3 Model amp Serial Number End R 9 4 Printer letter sizes di Home Telephone NOS ea 5 Electronic Voice Announcer Ig 5 Where did you purchase this product 6 Compact size tui i Received as a gift 7 Light weight iz 2 Assistive Device specialty store 8 Ease of use IQ 3 Department store 9 Other 1 4 TV appliance store im 9 Catalog showroom 11 Did you purchase a factory extended iz 6 General Merchandise store warranty on your DIALOGUE TTY l Sears Penneys Wards Etc 4 Yes 1S 7 Discount store K mart Target etc i 5 8 Mail order 2 No S 9 Other i 12 Where did you purchase the extended 6 How did you first become aware of this warranty io product Please check only one 1 AMERIPHONE 1 Magazine advertisement 2 Dealer g 2 Newspaper advertisement 3 TV advertisement Name a 4 Information received through the mail eo 5 In store display 1S 6 Friend s Relative s recommendation Address l 7 Salesperson s recommendation Te 8 Product brochure City State 7 Excluding sales tax how much did you Zip Cod
6. takes approximately 14 hours to fully recharge the batteries You can use your TTY during charging However it will take longer to recharge the batteries The batteries should last several years If they run down quickly soon after charging they may need to be replaced WARNING To conduct a TTY conversation you need a TTY at each end of the telephone line just as you need a telephone at each end to conduct a telephone con versation Here are some commonly accepted abbreviations that eliminate the need to type long phrases GA means Go Ahead When you finish typing your sentence or message type to show it s the other party s turn to respond For example HI THIS IS JANE HOW CAN I HELP YOU GA When you see GA at the end of an incoming sentence or message it is your turn to respond Q is often used instead of a question mark For example HOW ARE YOU Q SK means Stop Keying Type when you are ready to end the conversation Typing GA fol lowed by SK is a polite way to say good bye and to give the other party a last chance to respond before hanging up For example NICE TALKING WITH YOU GA SK Type SKSK to show that you re hanging up For example BYE NOW SKSK DO NOT leave batteries drained of power for more than 1 1 2 hours Doing so can cause infor mation that is stored in the TTY s memory to be lost CHAPTER 12 WARRANTY INFORMATION CHAPTER II
7. EDIT RELAY NBR Y N operation 4 Type in for yes and enter your local relay service number Press osava 3 Printing the Phone Directory bcd ana press 1 Turn the Printer on to return to normal TTY operation 5 Hold down and press 3 Hold down press Phone Directory for Memory Dialing Ic Factory Preset Modes of Operation Programming Phone Directory 1 Turn on the TTY Hold down and press 1 to select Your TTY comes preset with the following modes of operation directory 1 Hello GA greeting to greet callers when 3 Type in name up to 9 charac you press and G simultaneously ters artes 2 Thank you for calling please leave a 4 Type in the phone number up to 18 dig its Press to go on to the next directory entry 5 When finished hold down and press Back Space to return to normal TTY operation NOTE A comma may be entered any where in the digit string as a 2 second pause during dialing See Page 18 to store an ASCII phone number Editing Phone Directory 1 With the TTY on hold down and press 2 Press Spacebar to scroll names in the directory Press to select name and number 3 lf you want to change the number of the person press key to move the blinking cursor to the right of the digit you want to change press Back Space to erase the digit message GA for auto answer outgoing message 3 The printer prints incoming messages in upper case and outgoing messa
8. in manual dialing from Keyboard Calling 911 Emergency Number 911 Emergency Number may not be available in some areas 1 To make a 911 emergency call hold down and press 0 to start the dialing se quence 2 Type in 911 and press If you make a mistake in typing 911 press Back Space to delete the mistake and retype Last Number Redial 1 With TTY turned on hold down and press C to redial the last number dialed The number will be displayed on the screen 2 After the conversation is over turn off the TTY Auto Busy Redial This feature makes dialing a busy number easy It puts your call through automatically as soon as the line is free The built in signaler flashes to alert you when your call is being connected 1 Hold down and press 2 The screen shows the number of dialing attempts and the number of seconds before it redials 1ST REDIAL TRY 60 3 To stop redialing press any key or turn TTY OFF 4 If it still cannot get through after 30 trials it will hang up automatically This automatically turns on AMERIPHONE S exclusive Emergency Call Announcer ECA and sends out a message for help You will See a series of HELP HELP GA go across your screen at about three second intervals This makes it easier for emergency dispatchers to recognize your call as a TTY emergency call and greatly improves the response time for help The message continues automatic
9. scroll to the desired memo 3 Press to select the memo 4 Hold down and press P CHAPTER 7 ADDITIONAL FEATURES A Wait For Response This feature notifies the user who was placed on HOLD that the other party has resumed typing Press sim eously to acti vate this feature The built in signaler flashes when an incoming signal is being detected from the other party Any keyboard activity cancels Wait For Response feature or stops the flash ing Call Transfer When directly connected to the phone line you can transfer a TTY call from one extension to another This feature is especially suited for businesses with CENTREX telephone service where each person has a single line telephone with an extension number Please note that the actual transferring process is provided by the telephone system 1 Answer an incoming TTY call as you nor mally would 2 Tell the incoming party to hold and that you are going to transfer the call to another extension 3 Press and F simultaneously This will activate the call transfer feature of the phone system 4 DIALOGUE TTY displays ENTER PHONE NO Dial the desired extension number on the keyboard and press 5 When the transfer call is answered to bring the first party on the line press and F simultaneously HOOK SWITCH FLASH is displayed on the Screen 6 You may stay on the line at this point for a 3 way conference call or you may hang up 7 f you recei
10. supply power for approximately one hour of TTY con versation For longer operation order heavy duty 2 hour batteries from AMERIPHONE When the batteries are running low the Power Indicator will blink when the TTY is turned on Replace or recharge the batteries immediately Your TTY will be inoperable in just a few minutes if the battery power runs out Figure 9 Printer Installation B Heavy Duty Batteries D Training Videos When fully charged the batteries that come with your DIALOGUE TTY offer approximately one Videos on how to conduct telephone conversa hour of operation For longer operation select tion using DIALOGUE TTYs are available the Heavy Duty Batteries requires 48 hours Learning how to use TTYs has never been eas charging time They will provide approximately ier and so much fun two hours of operation Figure 7 Heavy Duty Batteries Figure 10 Training Videos CHAPTER 9 TROUBLE SHOOTING If any problem should arise during operation of your TTY go through the suggestions listed below Should the difficulty persist contact AMERIPHONE or your authorized dealer for assistance SYMPTOM CAUSE AND CORRECTIVE ACTIONS Nothing happens when DIALOGUE TTY is turned on Batteries run down too soon after charging No dial tone for keyboard dialing Nothing happens after you dial from keyboard NO NUMBER TO DIAL shows up on the screen when you try to redial a phone numb
11. using your TTY Keep this manual for future reference You must save your sales receipt as proof of pur chase in the event that you need warranty service Mail in your Product Registration Card within ten days Although registration is not required for war ranty service the information you provide will allow us to contact you with any new developments about your TTY s operation Your TTY comes with a one year warranty To ensure years of trouble free service we also offer our exclusive PROTEC TION PLUS EXTENDED WARRANTY PROGRAM at a very minimal cost PROTECTION PLUS offers savings on TTY accessories and much more Please see Chapter 12 and 17 for warranty details Please retain all original packing material for shipping your TTY to a service location safely if and when it needs servic ing Throughout this manual O is used to denote a key on the keyboard For example rep resents the return key tells you what is being displayed on the TTY screen For example DIALING means the word DIALING is displayed DIALOGUE Keyboard The following special function keys are not presently functional in Baudot mode of transmission 96 amp and gt Thus you don t need to be concerned with them there is nothing wrong with the keyboard They are only functional in the ASCII mode If you have any questions about your DIALOGUE TTY please call our Customer Relations Depart ment at 714 897 11
12. 11 TTY or 714 897 0808 Voice Your DIALOGUE TTY package should contain the following items weno SEND RECORD cugar MSG oPrion anc up AUTO onc nem esc PHONE DIRECTORY MEMO CONV PLAYBACK ANSWER DIALOGUE TTY 2 UU Six NiCad Rechargeable Batteries Installed AC Adapter Charger DIALOGUE OPERATING INSTRUCTIONS Printer Paper AND DIALOGUE III P QUICK GUIDE Telephone Cord Operating Instructions Figure 1 Package Components CHAPTER 3 IDENTIFYING THE FEATURES DIALOGUE III III P TTY Printer compartment Acoustic cups AC adapter charger jack Handset orientation reference diagram Printer paper cover Jack for telephone Telephone line jack Telephone ring signaler ON OFF switch optional Optional heavy duty battery compartment Battery compartment underneath Display screen Call signal status indicator light Power ON OFF switch PHONE SEND RECORD MSG AUTO firecorr mevo e Gio onean BSS sace oro Hana UP Aen i Power indicator key advances printer paper by one line Scroll key scrolls messages forward on t
13. 4 row keyboard 51 ergonometric keys DISPLAY Blue Green vacuum fluorescent 20 characters 0 25 6mm character height ACOUSTIC COUPLERS Accepts both circular and square telephone handsets COMMUNICATION CODES Baudot Code 45 5 or 50 Baud Sensitivity 67 dBSPL min PRINTER DIALOGUE III P 24 character thermal printer Uses 2 1 4 58mm thermal paper CSA NRTL LISTED FCC AND DOC APPROVED CHAPTER 16 PROTECTION PLUS EXTENDED WARRANTY PROGRAM The latest in text telephone technology deserves a protection plan that ensures its continued enjoy ment And that s why we ve custom designed our Protection Plus Program as carefully as we ve de signed your new TTY l Protection Plus Program This protection plan covers your TTY for a full 2 years after the original one year warranty expires for a total of 3 years There is absolutely no additional cost to you for repairs during this peri od AMERIPHONE pays 10096 of all parts and labor One year Protection Program is also available If service should be required just deliver your TTY to any one of our independent authorized service centers or AMERIPHONE Your official Extended Warranty Certificate from AMERIPHONE will identify you as a member of our Protection Plus Program You ll be covered in full for whatever repairs are necessary And this is only the beginning of the special benefits Il Save on Accessories to Expand Your World of TTY Communicati
14. DIALOGUE III II P TTY Text Telephone Operating Instructions WALKER gt AMERIPHONE Amplifying Your Life 12082 Western Avenue Garden Grove CA 92841 TTY TDD 800 772 2889 VOICE 800 874 3005 Fax 714 897 4703 email ameriphonecs plantronics com web www ameriphone com 2003 Plantronics Inc All rights reserved Ameriphone Walker and Plantronics are trademarks or registered trademarks of Plantronics Inc M082503 DIII Rev A IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment always fol low basic safety precautions to reduce the risk of fire electric shock and injury to persons including the following 1 Read and understand all Instructions Observe all warnings and other markings on the product 2 During thunderstorms avoid using tele phones except cordless models There may be a slight chance of electric shock from lightning 3 Do not use a telephone near a gas leak If you suspect a gas leak report it immediate ly but use a telephone away from the area where gas is leaking 4 Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swim ming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for clean ing If the product comes in contact with any liquids unplug any line or power cord immedi ately Do not plug the product back in until it has dried thoroughly 5 In
15. WER ON Y N appears 3 Press v to select the feature 4 Hold down Ctr and press Back Space to return to normal TTY operation Printing Auto Answer Messages DIALOGUE III P TTY is set up to print and record all incoming call messages However you may turn off print function to save paper 1 Hold down and press 7 2 Press seven times until PRINT MESSAGES Y N appears 3 Press N to turn off printing 4 Hold down and press Back Space to return to normal TTY operation CHAPTER 6 OPERATING YOUR TTY A Making a Phone Call Direct Connect All DIALOGUE TTYs are equipped with an Automat ic TTY Call Identifier feature which automatically sends out an audible identification tone every six seconds when your call is answered by a voice It notifies a hearing person that this is a TTY call and it triggers automatic TTY detection equipment used in public dispatching facilities The signal indicator blinks when the audible tone comes on and the tone automatically stops when either party starts to type 1 Turning Off Audible Identification Tone Optional 1 Hold down press 7 Press repeatedly until AUTO LD ON Y N appears Press for No to turn off this feature Hold down and Back Space to return to normal TTY operation 2 Manual Dialing from Keyboard Turn on TTY Hold down press o and ENTER PHONE NO will be displayed on the scree
16. all the available memory space may get filed and any new incoming messages will not be recorded If you want to stop reviewing messages to answer a call hold down and press Back Spac amp exit from playback and you can start your conversation 1 Hold down and press 6 to see how many messages are recorded 2 You can scroll the messages forward or backward by pressing or right and left arrow keys You may go fast forward by holding down and pressing gt To stop message scroll ing press the same scrolling key again 3 When you have finished CLEAR MESSAGES Y N appears Press for yes to clear messages and for no to save them 4 Hold down and press Back Space to return to normal TTY operation Retrieving Messages Remotely DIALOGUE III III P are the world s first TTYs equipped with the exclusive TOLL SAVER This feature allows you to remotely check your answering system and not incur any toll charges if there are no messages To take advantage of this feature you must have the TOLL SAVER option selected in your TTY When you remotely call your answering system if your DIALOGUE III III P does not answer within two rings that means there are no mes sages You should hang up immediately to avoid incurring any call toll charges CHAPTER 6 CONTINUED NOTE You must visually monitor the number of rings by watching your TTY SIGNAL indicator If your DIALOGUE III III P answers
17. ally thus allowing you to leave your TTY to attend to other matters It stops as soon as the dis patcher begins to type To discontinue this emergency message at any time press 3 You may also manually activate the ECA anytime by holding down and typing 911 Answering A Phone Call 1 When there is an incoming call the built in signaler will flash to let you know that your telephone is ringing Please note that the AC adapter charger must be plugged into an electrical outlet and the optional signal er ON OFF switch located on the rear of the TTY must be ON in order for the sig naler to function 2 Turn on the TTY 3 Hold down and press G to answer with the preset greeting message HELLO GA or type a greeting message When you see an incoming message go ahead with your conversation 4 fthere is no incoming message displayed and the SIGNAL indicator light flickers it may be a voice call Hold down and press to turn on the relay voice announcer The electronic voice will repeat and be displayed on the screen until the caller switches to a TTY or when you start typing CHAPTER 6 CONTINUED C Call On Hold Call On Hold allows a call to be placed on HOLD and the conversation resumed from an extension TTY It is only operable when both TTYs are in direct telephone line connection mode 1 Tell the other party you are going to use an extension and press and H simultan
18. both thumbs and sliding it towards the back see Figure 2 4 Cut the paper to form a wedge as a lead Push the end of the paper as far as pos sible into the slot at back of the printer see Figure 3 5 Pullthe paper once it comes out of the top or press the key several times to advance the paper 6 Feed the paper through the tear off slot in the paper cover see Figure 4 Deposit the paper into the paper compartment and adjust the roll to eliminate any exces sive slack Slide the paper cover into po sition Your printer is now ready to print Figure 4 Pulling printer paper through 6 your conversations its cover CHAPTER 5 SETTING UP YOUR TTY Your TTY comes ready to use However for your convenience we suggest you set up two basic fea tures The Relay Number Voice Announcer to inform the hearing caller to call Relay Service and Phone Directory for memory dialing 4 to the left of cursor and type in the correct digit Press to save the revised number and return to normal operations A Relay Number Voice Announcer 1 Turn on the TTY Hold down and press 7 to select If you want to erase the name and the phone number press key repeatedly and until it goes beyond the last digit of the number and CLEAR ENTRY Y N appears on the screen Type v tor yes to erase option ENTRY CLEARED flashes on screen i and returns the TTY to normal 3 The screen displays
19. d Nor do we warrant the product to be compat ible with any particular telephone equipment party line key telephone systems or more sophisticated switching systems If your DIALOGUE III III P is not covered by this warranty call us at 800 874 3005 or 800 772 2889 TTY for advice as to whether we will repair your DIALOGUE III III P and other repair information The repair shall be warranted for 90 days CHAPTER 13 REPAIR INFORMATION If your DIALOGUE III III P_ is still in warranty follow the directions in Chapter 12 for repair service If your AMERIPHONE product is not covered by our warranty call us at 714 897 1111 TTY TDD or 714 897 0808 Voice for advice and other repair information including charges At our option we may replace rather than repair your AMERIPHONE product with a new or recondi tioned one of the same or similar design Repair or replacement will be warranted for 90 days or remainder of warranty whichever is longer CHAPTER 14 FCC REGISTRATION This TTY complies with the standards in part 68 of the Federal Communications Commission FCC rules and has been approved by the FCC for direct connection to telephone lines The Registration Number and Ringer Equivalence Number REN are noted on the label at the bot tom of the unit Before connecting the unit to your phone line notify your local telephone company of the Federal Communications Commission FCC Registration Number and the Ring
20. d down and press 6 to playback recorded mes sages Page 12 Special Function Keys on DIALOGUE III I P Auto Answer Hold down and press 9 to turn on your automatic an swering system Page 12 Hang Up Hold down and press to hang up on your telephone con nection without turning your TTY off Page 10 Option Hold down and press ate review or change the operation settings of your TTY Pages 7 8 9 10 CHAPTER 4 INSTALLATION A Power and Phone Line Connection Connect the phone cord and the AC adapter charger to the DIALOGUE TTY as shown below The AC adapter charger pro vides power to operate DIALOGUE TTY while automatically charging the rechargeable bat tery in the battery compartment You should only use the AC adapter charger supplied with your TTY When the TTY is not in use turn the power off but keep the charger 0000000 O aii Phone Cord Figure 2 Removing paper tray cover oT BSS LS z Phone Wall Outlet Telephone or Signaling AC Outlet Devices Optional B Loading Paper Into Printer If your TTY is equipped with a built in printer follow these steps for loading printer paper Use 2 1 4 wide thermal paper only Printer paper can be ordered from Ameriphone or any Figure 3 Installing printer paper office products supplier 1 Turn your TTY on 2 Turn the printer switch on 3 Remove the paper cover by pressing down with
21. d press T to set the built in timer It shows the current timer settings then it prompts you to enter the current time ENTER HOUR MINUTE If you do not want to change just hold down and press Back Space twice to return to normal TTY operation Type in hour minutes 2 digits for each entry with no space or separation key in between For example for 1 36 you would enter 0136 Note It will not accept a time setting like 23 05 you have to enter 11 05 PM After entering a group of 4 valid digits it will prompt you for choos ing AM or PM ENTER AWPWM You have to type A or P for your choice 2 The clock screen prompts you now for today s date ENTER MONTH DATE YEAR Again the correct input is two digits for each month day year without any sep aration character or space For Example for July 8 2000 you would enter 070800 3 Once the last digit of the year setting typed the machine returns to the opera tion previous to the clock setting proce dure To check the time hold down and press again and the current set ting will appear on the screen If you want to change anything hit ENTER until you get to the screen you need and follow one of the steps above If you want to go back to your operation hold down and hit twice pressing once will take you back to step 1 4 The date and time clock will continue to run whether or not the AC adapter charg er is plugged in or not presuming that the battery pack
22. e pay for this TTY 1 1 Less than 200 13 How long of an extended warranty H 2 200 249 1 2 years 3 250 299 5 T5 wear 4 300 349 i y gern 14 How much did you pay for the extended re 450 500 warranty Abbreviations TTY ccccccsssscccceeesseeeeeeereeneees 21 22 AC Adapter Charger ssesseeees 3 6 Acoustic Cups using seneesa 17 Answering a Call 11 ASCII Code Option ssseeeene 18 Audible TTY Call Identifier ssssse 10 Automatic Answering System 12 Memory Available eeeeeeeeese 15 PASSWOM zeiten Erie i i dstecriu d desee x 9 Setting Up 12 Auto Answer Greeting esses 8 Baltelles ueque UU 19 20 21 Charging Checking eeeeeeese 21 Heavy Duty Option sssesessss 19 Installation re 19 20 Replacement sssssssssss 19 20 Baud Rate see transmission speeds 9 Busy Number redial seeeeeeees 11 Call Intert pt t etti rere ete 9 Call on Hold ssseeseeee 12 Call Status Indicator sssseeess 4 Clearing Memos Memory sses 16 gc M MER 17 Computer Communicating With 18 19 Computer Data Base Accessing 18 19 Conversations cccccccccccccc
23. e Rede tacite rex Deu date du Een doi Ee RR 17 EE ellen lm ERES 18 AVAILABLE OPTIONAL ACCESSORIES rH 19 A Installing or Replacing Batteries sssessmH 19 B Heavy Duty Banoras seisine ie restes enn reset rack edet rade npe pee re Eds 19 Ge Uz iee EE 19 Ds Training VIdeOS aenean e pe tidal reser one dir caede Ee apnea 19 TROUBLE SHOOTING eigene etuer De eet e ext tuc bu ke xx epu an 20 MAINTENANCE INFORMATION 11 1 1451 rrrerrrrenehrhhhhhhnn nnn n enne nnns 21 A Caring for YOUR TTY sitet die eet ies LER RR EXE ELE eis 21 B Recharging Batteries usseeesssssseeseeseeeeees esent nnns 21 TTY USER S ETIQUETTE sese nne nennen nennen enne nnne 21 WARRANTY INFORMATION aeaa aa ieii 22 REPAIR INFORMATION uires oer ideae vetu Eus pecca tas aad ene e eus dva 23 FCC REGISTRATION 6 andarna is ir ee anes 24 SPECIFICATIONS nuce ti aaa aa edie BL a a cta pick ieee 24 PROTECTION PLUS EXTENDED WARRANTY PROGRAM 25 OWNER REGISTRATION CARD irren nnn nnne 27 CHAPTER INTRODUCTION CHAPTER 2 COMPONENT CHECKLIST Thank you for selecting your new DIALOGUE Text Telephone TTY from AMERIPHONE Inc It has been designed to meet the highest quality stan dards in order to provide you with years of conve nience and trouble free service Please read these operation instructions thoroughly before
24. e eere cutem e Ra esee cba Dern te Ra ERENER ERa tears 12 E Playing Back Clearing Recorded Messages sssseeee 12 F Retrieving Messages Remotely sssssssssssseee meer 12 G Preparing a MeMO aine sese E EL ERE Le SE FERES Ere cmi tx usa BE REESE EUR TERR abe dd 13 H Sending a Prepared Memo ssssssssesesseeeeneeeeneenn nennen nnne nnne 13 I Recording a Conversation Into Memory sse 13 J Reviewing and Editing a Memo sssssseeeeeen emm 14 K Printing a Memo or Conversation Stored in Memory seses 14 TABLE OF CONTENTS CHAPTER 7 CHAPTER 8 CHAPTER 9 CHAPTER 10 CHAPTER II CHAPTER 12 CHAPTER 13 CHAPTER 14 CHAPTER 15 CHAPTER 16 INDEX ADDITIONAL FEATURES sinui eet ERE a ina Ee eE Saa npa sks 14 A Wat FOr RESPONDE etit exec tx d don edt AE pude RE bug de dk PIRE ened 14 Se lBirurcd epe 14 Ge S Way Calling MEE 15 D Telebanking and Credit Card Calling ssssseeennn 15 E Checking Available Memory iussisset kisoista eaan 15 F Clearing The Entire Memory sssesseseeeseeeenneee nennen nnne nnne nnne nennen entrent 16 G Using an External Printer tee ee tert ere aient reet FE Ra EAEE 16 H Voice Carry Over Calls VCO iiien auicm aina iaiaaeaia 16 k USN ACOUStC CUPS rratu EE 17 J Using Hlelp MOU 2 oreet err E eise rau Eis ena de BRE SIRE cx 17 K Date and Time Stain Pin rore ee
25. e memo contents 4 When finished hold down and press to save the memo and return to the screen prior to this func tion Note You can save a maximum of 20 memos or 8 000 characters H Sending a Prepared Memo 1 After the other party s TTY answers your call hold down and press 3 The Screen asks you to enter the name of the memo to be sent SEND MEMO 2 Type the name of the memo until the desired name appears Or press the to scan the list of memos in memory Press to scroll back if necessary until the desired name appears 3 Press to select the memo 4 The contents of the memo will be dis played on the screen as it is being sent 5 f you want to stop the transmission hold down and press If you want to send the memo again repeat steps 1 3 The memo remains in memory until you clear it 6 When finished the TTY returns back to the normal operating mode I Recording a Conversation Into Memory If you want to record a conversation for future review you can save it as a memo You can record it during a call or after you hang up pro vided you have not turned your TTY off No mat ter when you start to record the memo always starts from the beginning of the conversation when you turned on your TTY and ends with the last typed text 1 Before you start recording inform the other party to hold 2 Hold down and press 4 REC TO MEMO appears on your scree
26. ed with ASCII code auto matically switch to ASCII mode of communica tion when there is an ASCII incoming call Answer the call and carry on in the normal fashion If you do not use the ASCII feature we recommend you Figure 6 Battery compartment CHAPTER 8 AVAILABLE OPTIONAL ACCESSORIES To maximize performance and take full advantage of C Built in Printer the design of your DIALOGUE TTY the following optional accessories are available Please call 800 874 3005 or 714 897 0808 Voice or 800 772 2889 or 714 897 1111 TTY You can convert your display DIALOGUE TTY into a printer TTY simply by plugging a DIA LOGUE printer into the printer compartment to order No wiring or assembly is necessary to obtain your high speed printer with a selection of letter A Installing or Replacing Batteries sizes Contact your DIALOGUE TTY dealer or AMERIPHONE Open the battery door as shown in Figure 6 and remove the old batteries Install the new batteries according to the battery orientation marked in the compartment Six AA size NICAD batteries are required The batteries must be charged before your TTY can be used Leave the AC adapter charger plugged in for a minimum of 14 hours for a full charge During this time the power should remain off It will take longer to fully charge the batteries if the TTY is used during charging Figure 8 Three Letter Size Printer When fully charged the batteries will
27. eeceeeeeeeeseeueeeaeaeneees 13 15 Abbreviations eeeeeeeeeeee 21 22 Oleari reidi atenas aa 16 Hecotdirig isisisi e 13 SAVING esci bxc raaa a ie 13 Credit Card Calling esee 15 Date and Time Stamping sssssss 17 Display Dirgel Oi essunk 8 Emergency 911 Calls sirensis 11 ml EE 5 Extended Warranty Program DE 27 Factory Preset Operating Modes Reset 7 FCC Registration istimna nanna 24 Features cer rr iere e n RE 4 5 Greeting message sess 8 Hanging Up With TTY ON 5 TG qd STU 17 Eu ME 6 International TTY calls 9 Keyboard Dialing 5 etie 10 Keys Special Function ssssessss 3 5 Last Number Redial eeeeeseesss 11 NMUETIs zTerzTo o zo 21 Making a Call riri eit 10 Memory available eese 15 Memory dialing seeemI 11 MEMOS siani ersen 13 er cctsscducestrecevtecesascecevd ad gegee a 16 DIALOGUE and AMERIPHONE are registered trade marks of American Phone Products Inc Editing and Reviewing ssss 14 NI EE 15 MOMON reisos ct ete eda dde ere El 15 Preparing oen de p edes 13 isle 14 Sendin eiie e een a 13 Messages eseseseseeeenee nennen nennen nnnm 12 ere m Y 12 Playing BaCk reipas 12 PrintMini annia aani 10 14 Remote Retrieval ccccccccssseseeeeeeeee
28. eeees 12 13 Retrieval Password esee 13 On Hold Alert sssseeeseeeeeeeenenen 14 Operations Options ssseeseseees 8 9 Packing Checklist 2 cites 3 Password for Message Retrieval 13 Power Supply eet einge tnr tee er aa 19 Power Indicator eeseee 19 zinc c 19 iral E 19 Converting Display TTY o on 19 ono aenor e EEE 4 Paper Loading cccceeeseceeeeeeeseeeeeeeeseeeeeeees 6 Print Sizes Case sss 8 Printer Cable syssanta iona t 16 Printer Paper Loading sees 6 Product Registration Card sssssse 27 Proof of Purchase sese 25 Pulse Tone Dialing eseeeeeee 8 Recording a Conversation ssssss 13 Relay Service iii ge ne aic HE cR pas 7 Repair InfOrmatlOl x ceteri ree 23 Ring Selection rtr eterne 9 Setting Up Your TTY sesseeseee T Specifications iint b ende dn s 24 Signal Light s c0 siete eerie peat 4 Telebarikirig i iieri eras 15 Telephone Directory eeeseeeesssssse 7 Clearing eene nete tenni eni SE 7 Editing and Printing ocio eite 7 3 Way Calli cedo eet n tetas 15 Toll Savet 9 Tone Pulse Dialling csecccceeeeeeeceeeeeeeeeeeteeeeaes 8 Tran
29. een 3 Press N to change Once changed the TTY will continue to display in this mode until it is changed again 4 Hold down and press to return to normal TTY operation Tone Pulse Dialing Your TTY is preset to tone dialing If tone dialing is not available from your telephone company you can change it to pulse dialing If changed the mode of dialing is set unless you change it again 1 Hold down and press 7 EDIT RELAY NBR Y N appears on the screen 2 Press repeatedly until USING TONE DIAL Y N appears on the screen 3 Press N to change to pulse 4 Hold down and press to return to normal TTY operation CHAPTER 5 CONTINUED 4 Changing Password for Remote Message Retrieval In order to prevent any unauthorized access to your recorded messages set up an Auto An swer access password Once created it is set until you change it If you forget your password you can simply create a new one 1 Hold down and press 7 2 Press repeatedly until screen CHANGE PASSWORD Y N appears 3 Press to change the screen to PASSWORD 4 Type a password up to 9 characters long PASSWORD MYPASS for example Press Gem save your selection 5 Hold down and press to go back to normal TTY operation Turning Off Toll Saver and Selecting the Number of Rings for Auto Answer DIALOGUE III and II P are
30. eously is di p ayed on screen CALL ON HOLD 2 Turn on the extension TTY 3 Type three periods and the first TTY will automatically disconnect from the phone line Proceed with your conversa tion 4 When finished turn off both TTYs If you forgot to turn off the first TTY you will still receive calls However you must turn the first TTY OFF and then ON again before you can type from it D Using Auto Answer Before using Auto Answer make sure the TTY is properly connected to the telephone line 1 Tum on the TTY Hold down Ctr and press 9 to turn on Auto Answer Leave the TTY on 2 The screen will indicate that Auto Answer is on and display the number of mes sages previously recorded in the memory For example AUTO ANSWR ON 3 MSG 3 All new messages will be saved in memory together with the old messages 4 f you want your TTY to print incoming messages as well make sure the printer is on and that it has enough paper Playing Back Clearing Recorded Messages The screen shows you how many mesages you have To play back recorded messages you must first exit auto answer by pressing while holding down key After reading your messages it is recommended that you clear them to make room for recording future messages The message memory capac ity is approximately 17 000 characters equiva lent to 7 5 pages of single line text However if you save too many messages
31. er NO DIRECT CONNECT shows up on the screen when you turn on Auto Answer No transmission through the acoustic cups Garbled message displayed on screen when using acoustic cups Handset will not stay in cups Printer does not print The last line of a conversation is not printed Incorrect print size No power Check to make sure that both ends of the AC adapter charger are firmly plugged in If you are using batteries make sure that each bat tery is properly installed and that they are properly charged Batteries are not charged properly Completely drain the batteries by turning on the TTY and leav ing it on until the power goes off Recharge it for 14 hours If this does not work your batteries may be too old and need to be replaced Check to make sure both ends of the telephone cord are firmly plugged in Make sure you press Retum after dialing the number Pressing Return completes the dialing sequence The DIALOGUE III III P only remembers the last phone number dialed from the keyboard Check to make sure that both ends of the phone cord are firmly plugged in Check the setting of the telephone line connection There must be no telephone line plugged in Check to make sure that the handset is firmly cou pled to the acoustic cups Check to make sure the is no grease or oil on the inside surface of the cups or the handset Clean those areas periodically with mild soap and a damp cloth
32. er Equivalence Number REN of your TTY Your local telephone company is required by the FCC to allow you to connect FCC registered tele phone equipment to their telephone lines Your notification helps your local telephone company to continue to provide the best possible service Your AMERIPHONE product has also been tested and found to meet the standards for a Class B digital device as specified in Part 15 of the FCC Rules These specifications are designed to pro vide against interference to radio and television reception in a residential installation However there is no guarantee that interference will not occur in a particular installation If your AMERI PHONE product causes interference to radio or television reception when in use you might cor rect that interference with any one or all of these measures 1 Where it can be done safely reorient the receiving television or radio antenna 2 To the extent possible relocate the televi sion radio or other receiver with respect to the telephone equipment 3 If your telephone product runs on AC power plug it into an AC outlet that s not on the same circuit as the one used by your radio or television CHAPTER 15 SPECIFICATIONS PHYSICAL DIMENSIONS Size 10 1 4 x 12 x 3 Weight 3 Ibs 4 25 lbs with printer POWER AC adapter 9VDC 650 ma min UL CSA listed Rechargeable batteries Six NiCad size AA Powers unit for approximately 1 hour KEYBOARD
33. ges in lower case 4 Characters are scrolled from right to left on display screen 5 Tone dialing the most common telephone mode of operation 6 Slash punctuation key as password for remote message retrieval 7 Toll Saver automatically answers first call after five rings and subsequent calls with in two rings 8 Interrupt feature and automatic identifica tion tone are enabled NOTE If you want to change any of the fac tory preset modes of operation please follow the steps on pages 8 10 for each function Later on if you want to reset your TTY to all the factory preset modes of operation see Chapter 7 Section F CHAPTER 5 CONTINUED D Personalized Greeting Message optional Turn on the TTY Hold down and press to select the memo function Type in the name of your greeting mes sage GREETING for example Press to save memo name Type in your message For example HI THIS IS JOHN GA Hold down and press to save Hold down Ctrl and press to select setup option Press Een is times until GREET MEM HELLO appears on your Screen Type in the name of your new greeting For example GREETING The screen now reads GREET MEM GREETING Press to save Hold down Ctrl and press to return to normal TTY operation Personalized Outgoing Message for Auto Answer optional Turn on the TTY Ho
34. he screen Spacebar Built in handle underneath Scroll key scrolls messages backward on the screen key press other keys while holding this key down to activate special TTY functions Special functions see page 5 Telephone ring signaler Printer ON OFF switch DIALOGUE III P only Features on DIALOGUE III III P Q CHAPTER 3 CONTINUED Escape Hold down and press Back Space to exit from special function modes and go back to normal TTY opera tion Page 7 7 Phone Directory Hold down and press to create or change a phone number in memory directory Page 7 Redial Hold down and press S to redial the last dialed number Page 11 1 Memo Hold down and press to create or edit memos Pages 8 13 Send Memo Hold down and press 3 to send memo from memory Page 13 Dial Hold down and press 0 to dial a phone number from the key board or Phone Directory Page 10 11 PHONE SEND RECORD MSG AUTO DHONE spy MEMO MEMO CONV orean MS x OPTION Hana uP AUU en i REDIAL Esc IA ds do Wr Record Conversation Hold down and press 4 to record a conversa tion and put it into memory Page 13 Clear Hold down and press 5 to clear all memos conversations or recorded messages in memory Page 16 Message Playback Hol
35. into the CLEAR ALL MEMORY Y N PRINTER socket See Figure 5 Press Oto clear or i to 3 Replace the printer compartment cover and retain the contents in Minore If you do then the paper compartment cover so the not want to clear anything just hold down cable fits through the slots at the base of Figure 5 External Printer and press Back Space the paper cover to rerum to normal TTY operation 4 Plug the other end of the cable into your Pressing YJafter CLEAR ALL MEMORY Y N printer also resets the TTY to the factory preset 5 Turm the printer on and make sure it s on modes of operation i e see Page 7 H VCO Voice Carry Over Calls 1 Connect the telephone to the TTY as shown on page 6 2 Make the call in the normal manner from your TTY 3 After the call is connected lift the handset and start talking when it is your turn After seeing GA on the screen CHAPTER 7 CONTINUED 4 Continue your conversation by reading the screen and talking into the handset 5 Hang up both the TTY and telephone when finished Using Acoustic Cups For the acoustic cups to be operational the telephone line must NOT be plugged in The call signaler is not operational when the tele phone line is not plugged in 1 Turn the TTY on 2 Place the telephone handset into the cups with the cord on the left 3 Turn on your printer if you want to print your conversatio
36. ional speed press the space bar The screen will show INTL 50 SPEED 4 Everytime you press the the transmission speed chan fegacebar Press to select the speed shown etompcreen 5 Hold down and press to return to ripal TTY ope sdieinSpace Call Interrupt DIALOGUE III III P allows the other TTY to in terrupt your typing and ask for attention When this happens INTERRUPT flashes on your screen and the lamp flasher also blinks You may continue to type or you can stop and wait for a response If both parties are using DIA LOGUE III III P you may interrupt each other by holding down e curessing Q If you re using a TTY other than DIALOGUE II IHI P to interrupt the DIALOGUE III III P user you must hit the five to ten times until you get an acknowledgment If you want to turn off the Interrupt feature follow these steps 1 Hold down and press 7 2 Press once and the screen reads INTERRUPT ON Y N 3 Press N to turn off Interrupt feature 4 Hold down and press Back Space to return to normal TTY operation CHAPTER 5 CONTINUED 8 Relay Voice Announcer for Auto Answer 9 You can add the Relay Number Voice Announcer to your outgoing message When your TTY an swers an incoming call it will activate the Relay Number Voice Announcer first and then follow with the Auto Answer Message 1 To turn on this feature hold down and press 7 2 Press four times until VOICE ANS
37. is charged To check the cur rent date and time hold down and press T CHAPTER 7 CONTINUED 5 Hold down and press disable the automatic ASCII detection by setting to return to the screen prior to this function the ASCII Tone to O zero seconds in Step 5 as follows L ASCII Code 1 Turn on your TTY 2 While holding down Ctrjand left press ASCII code allows you to communicate with Ato go to ASCII menu ASCII CODE ON lis someone who uses a computer as their com displayed munication device and to access computer data bases such as COMPUSERVE ABLEDATA or yos Ceu sida NN DEAF NET Your TTY is already equipped with mode settings and then asks if you want to change modes CHANGE MODES Y N ASCII code it is preset to communicate in the following mode settings e 300 Baud rate of transmission 5 Type Oto change Press several e Half Duplex times until you get to the screen that e Answer displays ASCII TONE 3 SEC At this point e Displays left to right for easier reading hit Spacebar wice until the setting changes to O zero seconds 6 Press until you get back to the nor To make a call in ASCII code to a data base or mal way of operation You have successful someone s personal computer follow these ly changed the Auto detection feature to OFF steps 1 Turn on your TTY Save ASCII Phone Number 2 While holding down and left
38. ld down and press to select the memo function Type in the name of your outgoing mes sage ANSWER for example Press Returnjto save the memo name Type in your message For example WE ARE NOT AVAILABLE PLS LEAVE A MSG GA Hold down and press oe Hold down and press to select the setup option Press three times until OUTMSG MEM AUTO ANS appears on your screen Type in the name of your new outgoing message ANSWER for example The screen now reads OUTMSG MEM ANSWR or the name you have typed Press to save Hold down and press Back Space to return to normal TTY operation F 3 Setting Up Other Operating Options optional Printer Letter Sizes DIALOGUE III III P can print conversations in three letter sizes standard medium and big It is preset to print in standard letter size Howev er once it is changed it will remember and main tain the size selection 1 To change to big size hold down Ctrl and press B 2 To change to medium hold down and press V 3 To change back to normal press the same keys You can verify your selection by checking the print on the paper tape 2 Screen Display Direction To change the mode of display from right to left to left to right 1 Hold down and press 7 EDIT RELAY NBR Y N appears on the Screen 2 Press repeatedly until DISPL RT TO LFT Y N appears on the Scr
39. n or asterisk can be generated by simulta neously pressing and 5 or Shift and 8 respectively 4 This mode is cancelled automatically when you press any TTY key except or or the number keys signal This returns ydHOOK SWITCH FLASH 5 When the conversation is over turn off the TTY Telebanking Credit Card Calling and Using DTMF Tone Signaling A new automated tele access menu system is available in some areas This system allows TTY users to access information such as airline schedules bank accounts and government office services through an option menu transmit ted in Baudot Users enter their choice of options by pressing the number keys of a tone dialing phone or TTY E Checking Available Memory Your DIALOGUE III III P TTY has a total mem ory capacity of 32K which is approximately 82 000 characters i e equivalent to about 13 letter size typed pages About 500 characters are used for programming the internal control in structions of the TTY Of the remaining memory 8 000 characters equivalent to 3 1 2 pages are used for memo storage 1500 characters ap proximately 50 names and phone numbers for the phone directory 17 000 characters about 7 pages for recording messages and the remain ing 5 000 characters about 2 pages for record ing conversations CHECKING MEMO MEMORY 1 To check the memory available Hold down and press 2 to go to the memo amp
40. n 3 Type the name for the memo up to 9 characters 4 Press and your TTY starts to record RECORDING TO MEMO flashes on your screen 5 Continue with your conversation 6 To stop recording Hold down and press or turn your TTY OFF CHAPTER 6 CONTINUED J Reviewing and Editing a Memo 1 Turn on the TTY Hold down and press 2 to select memo function MEMO NAMES appears on the screen 2 Type in the name of the memo 3 Orpress Spacebar to scan the list of memos in memory Press to scroll back if necessary until the de sired memo appears Press to select the memo 4 f you only want to clear the memo just hold down and press 5 Press when CLEAR MEMO Y N appears on the screen Otherwise use and to scroll and review the memo 5 f you want to modify the memo use the and to move the blinking cur sor to the location you want to edit To insert characters just begin typing If you want to delete characters press 6 If you continue scrolling through the memo until it reaches the end END OF MEMO Will be displayed The next screen asks whether or not to clear the memo Press Y to clear or N to save 7 When finished hold down and press to return to the screen prior to this function K Printing a Memo or Conversation Stored in Memory 1 With the TTY on hold down and Press 2 Type in the name or press to
41. n 4 Dial the phone number using the tele phone 5 When the party answers begin your con versation in the usual way 6 When the conversation is over turn the TTY off Return the handset back to the phone cradle J Using Help Menu The DIALOGUE III TTY comes equipped with help menus to assist you in using the various features These menus are especially helpful when using the TTY when the users guide is un available or when only a quick reference is need ed To activate the help menu 1 Hold down and press 7 The primary help menu will scroll across the screen and will be printed if the printer is turned on This menu lists the various features and shows which keys are used to access them 2 Hold down and press any of the top row function keys to view the help mes sage for that particular function For instance holding down and pressing 1 would display and print the instructions for using the Phone Directory 3 To exit from the help menu hold down and press or just resume typing K Date and Time Stamping Everytime you print or record a conversation message it automatically records the date and time at the beginning of your call presuming that the clock is set prior to this Follow these steps for setting the clock and remember that NO RETURN KEY PRESS IS NECESSARY IN THIS OPERATION The machine will jump automatically from step to step if the step was completed correctly 1 Hold down an
42. n Type in the phone number If you make a mistake in typing press to delete one space at a time until the mistake is deleted After all numbers are entered press to start the dialing sequence If a dial tone is not detected WAIT FOR DIAL TONE will appear on the screen in some countries where the dial tone may be different than the U S you can override the waiting sequence by pressing again If the line is busy Busy will be dis played and the SIGNAL indicator blinks quickly Hold down Ctr and press s to hang up If the other party answers by TTY you ll See a greeting message on the screen Proceed with your conversation If the party answers by voice the SIG NAL indicator light will flicker Turn the TTY voice announcer on by holding down and pressing the Spacebar CHAPTER 6 CONTINUED Memory Dialing Before you can dial from memory you must have the names and phone numbers stored in the directory See Chapter 5 on how to create a phone directory 1 Turn on TTY Hold and press 0 to start the dial ing sequence ENTER PHONE NO is dis played on your screen 3 Type in the name of the person you are calling then press to enter your selection 4 Or Press the Spacebar to scan the telephone directory To scroll backward press When the de sired name appears press to enter the selection 5 Your TTY then starts the dialing sequence as
43. ne Business Phone Check One l Display TTY DIALOGUE III __Yes enroll me Enclosed is my check or money id order made payable to AMERIPHONE 2 Year Protection Plan 99 00 Charge instead to VISA MasterCard 1 Year Protection Plan 50 00 Printer TTY DIALOGUE III P Account Ne ___2 Year Protection Plan 110 00 Expiration Date 71 Year Protection Plan 60 00 Applicable Sales Tax California only Signature Date Total Amount Enclosed OWNER REGISTRATION CARD Thank you for purchasing your AMERIPHONE 8 Is this TTY DIALOGUE TTY Please fill out and mail this card 1 Your first TTY Within The Next 10 Days to register your purchase 2 A replacement for any other TTY Proper registration will enable us to send you period 3 An additional TTY ic mailings about new products and other important id announcements and also allow us to contact you in 9 Which brands did you most seriously 10 gt the unlikely event that your product needs adjustment consider before buying your Ameriphone tS or modification THANK YOU TTY Check all that apply oO 1 Ultratec 6 Mr Mrs
44. ng it may not fit in non polarized out lets Do not defeat the purpose of these plugs If they do not fit in your outlet the outlet should be replaced by an electrician ADDITIONAL SAFETY NOTES FOR CANADI AN USERS NOTICE The Canadian Department of Communications label identifies certified equip ment This certification means that the equipment meets certain telecommunications network protec tive operational and safety requirements The department does not guarantee the equipment will operate to the user s satisfaction Before installing the equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian main tenance facility designated by the supplier Any repairs or alteration made by the user to this equip ment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utili ty telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural area
45. on With our exclusive accessories hotline you ll be able to purchase the latest accessories for your new TTY or other AMERIPHONE products all at low member only prices From printer paper and batteries to the ALERTMASTER notification System and all assistive devices to make your life easier Just call 800 874 3005 or 714 897 0808 Voice or 800 772 2889 or 714 897 1111 TTY Our customer service department will answer any questions you may have and help you place your order How to Purchase Extended Warranty Fill out and return the attached application within 90 days from the date you purchased your TTY A copy of your sales receipt must be attached Include your check money order VISA or MasterCard number for the appropriate amount depending upon which program you choose We re as Close as a Call Away That s right If you need to know anything about AMERIPHONE S Protection Plus Program call 800 874 3005 or 714 897 0808 Voice or 800 772 2889 or 714 897 1111 TTY We ll tell you the name of the nearest independent authorized service center And we l answer any other questions you might have about the benefits of our Protection Plus Program Cut along dotted line and send to AMERIPHONE Inc 12082 Western Ave Garden Grove CA 92841 Name Model Serial No Adaress Date Purchased City Attached Copy of Sales Receipt State Zip Home Pho
46. s CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as soon as possible NOTICE The LOAD NUMBER LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any com bination of devices subject only to the requirement that the sum of the load numbers of all devices does not exceed 100 SAVE THESE INSTRUCTIONS TABLE OF CONTENTS CHAPTER I CHAPTER 2 CHAPTER 3 CHAPTER 4 CHAPTER 5 CHAPTER 6 INTRODUCTION nire tome inet e E tradi muse D erit eed 3 COMPONENT CHECKLIST iei eei vias riae EE ERE eEREEREE RE ERU 3 IDENTIFYING THE FEATURES 1 1 cece renee eee eee aa aaa aaisa 4 INSTALLATION m ted 6 A Power and Phone Line Connection sss 6 B Loading Paper Into Printer rente etes inire te baa ke e er d 6 SETTING UPYOURT TTY ione odii er ed e erue RR pe bu ruta Dead a Ea aded dus 7 A Relay Number Voice Announcer sssssseeeeeeneenne nennen nnns 7 B Phone Directory for Memory Dialing seeen m 7 C Factory Preset Modes of Operation ssrin Ausisse dedinu anaiai 7 D Personalized Greeting Message optional ssssse 8 E Personalized Outgoing Message for Auto Answer optional
47. sferring a Call sese 14 Transmission Speeds sssssssssss 9 Trouble Shooting 20 TTY Etiquette reet renes 21 Videos Training siian a eaaa 19 Voice ANNOUNCEL 00ecceceeceeeeeeeeeeeeseeeeeeeeeanes 7 10 Relay Service Number seere 7 Voice Carry Over Calls VCO 16 17 Wait for Response sseseee 14 uEL ta e 22 aneRIPHONC Helping people communicate easier AMERIPHONE Inc 12082 Western Avenue Garden Grove California 92841 714 897 1111 or 800 772 2889 TTY TDD 714 897 0808 or 800 874 3005 VOICE 714 897 4703 Fax email ameriphone ameriphone com web www ameriphone com M03298 d5 AMERIPHONE Inc D III 520001 5 10 20 00
48. stall this product in a protected location where no one can trip over any line or power cord Protect cords from damage or abrasion 6 If this product does not operate normally read troubleshooting section If you cannot resolve the problem or if the product is dam aged refer to the Ameriphone Warranty Do not open this product except as may be directed in this owner s manual Opening this product or reassembling it incorrectly may expose you to hazardous voltages or other risks Opening this product automatically voids the warranty 7 If this product uses batteries as power back up during power outages replace batteries only as described in this owner s manual Do not burn or puncture used batteries they con tain caustic chemicals 8 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power supply cord or plug is damaged or frayed B If liquid has been spilled on the product C If the product has been exposed to rain or water D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in further damage E If the product has been dropped or appears damaged F If the product exhibits a distinct change in performance 9 If this product has a polarized plug with one wide pro
49. the world s first TTY s equipped with the exclusive TOLL SAV ER This feature allows you to remotely check your answering system and not incur any toll charges if there are no messages With TOLL SAVER activated your TTY automatically answers the first call after five rings and every subsequent call in two rings Any old messages remaining in memory will also be counted It is recommended you clear all messages as soon as possible 1 To turn the TOLL SAVER feature off hold down and press 2 Press Return five times until Type N for No to turn this TOLL SAVER feature off 3 AUTO ANSWER RING 2 appears on the screen 4 Press to change the number of rings directly Press to save 5 Hold down and press Back Space to return to normal TTY operation TOLL SAVER ON Y N appears on the screen Transmission Speeds There are two accepted standard TTY message transmission speeds U S Standard 45 5 Baud and International Standard 50 Baud In order for one TTY to talk to another they both must be set at the same standard speed Your DIALOGUE TTY is preset to the U S Standard To make or receive a TTY call outside of U S U K or Canada you may have to change to the International Standard Once changed it will remain at that speed until changed again 1 Hold down 2 Press and press 7 Ctr repeatedly ufti the displgyed U S 45 SPEED 3 f you need to set if to internat
50. triben 2 Hold down and press L to list the number of e characters 4vhilable for storing new memos 3 Press while holding down tc BeturiSpaau rmal TTY operation CHAPTER 7 CONTINUED CHECKING DIRECTORY MEMORY Ic Using an External Printer 1 dar uid and press ie goio All DIALOGUE TTYs work with external printers the phone directory screen 2 Hold down and press L to list the number of free memory spaces available for storing new names and phone numbers that support a standard parallel interface RS282 serial printers aren t compatible with AMERIPHONE TTYs If your DIALOGUE TTY is not equipped with a built in printer follow these 3 Press BackSpace while holding instructions to attach and use an external print down to return to normal TTY er External printer input impedance must be operation greater than 10K OHM Clearing the Entire Memory It is recommended that when you no longer have any need to keep previous messages memos and phone conversations you clear them from memory 1 Hold down and press 5 to go to the clear menu 2 The first screen will read CLEAR CONVERSATION YN Press Y to clear or amp or to retain and move to the next screen You will see the i ispl in ion l d d ayer in sucoessig 1 Remove the paper tray cover and the print amp SSAGES er compartment cover See Figure 2 on CLEAR MEMOS Y N page 6 CEEARIDIBEGTORITUN 2 Plug one end of the printer cable
51. ve no answer or busy signal from the second party press and FJ simultaneously twice in succes sion to return to the first party CHAPTER 7 CONTINUED C 3 Way Calling 3 way calling feature is an optional service of fered by your local phone company It allows you to hold a three way conversation with friends rel atives or business associates You must sub scribe to this service and it is operable only when you re in direct telephone connection mode 1 Call the first party as you normally would 2 When connected press and F simultaneously This puthe ffestiparty oh hold then appears on the sd ENTER PHONE NO bne number of the second party and press 3 When the call is answerdetorb ing the first party back press and F simultaneously again T amp h amp G6 flash s momentarily You HOOK SWITCH FLASH with both parties at the same time 4 f you receive no answer or a busy signal with your second party press and F simultaneously to ger amp rat signal Wait one HOOK SWITCH FLASH js these keys again to generate a second 1 Make the TTY call as usual If the auto mated system is operating correctly there should be an announcement telling you what to do 2 When the system prompts you to press a number on your phone hold down and D TONE SIGNAL MODE will appear on the screen 3 Press the numbers you want to send to the keyboard The pound sig
52. within two rings there are new messages and you can retrieve them by typing in your password and then press Returnjour password must start with a back slash in order to be valid For example MY PASS is a valid password 1 Call your TTY with another TTY When it answers you will see your outgoing mes sage 2 Type in your password You have three tries to enter the correct password 3 If you do not have a password set up just type in back slash key 4 Press to see the total number of messages you have old and new The messages will scroll across the screen start ing from message number one 5 Atthe end of the messages type Y to clear the messages or N to save them for play back later 6 If you selected N to save them the TTY will then ask you if you want to replay the mes sages Type in Y to replay or N not to replay 7 ltthen asks you if you want to change your password 8 To remotely change your password type in Y for Yes or N for No and then enter your new password Press to save 9 Hang up when finished and the TTY will au tomatically reset itself to Auto Answer G Preparing a Memo You can create a memo in memory and then send it during a call 1 Turn on your TTY Hold down and press to go to the memo screen MEMO NAME 2 Type a memo name using up to nine characters For example MEMO NAME REQUEST 3 Press and the screen will prompt you to type in th
53. your OIC Oh I see AMERIPHONE product or any property damage OPR Operator caused by your AMERIPHONE product or its fail PPL People ure to work or any other incidental or consequen PLS Please tial damages PRO Professional R Are To get warranty service for your DIALOGUE III III P you must provide proof of the purchase date Reid m cile Within 30 days of the date of purchase return your DIALOGUE III IIl P to the place where you pur THES ens chased it for immediate replacement After 30 THRU Through days call Ameriphone at 800 874 3005 VOICE or TMR Tomorrow 800 772 2889 TTY for the authorized service cen U You ter near you You must prepay all shipping costs UR Your We suggest you save the original package materi URS Yours als in the event you need to ship the DIALOGUE XXXX Erases an error II P When shipping for warranty repair include your name address phone number proof of date of purchase and a description of the problem After repairing the product we or the service cen ter will ship it back to you at no cost within the United States and Canada CANADIAN RESI DENTS call Ameriphone at 800 874 3005 800 772 2889 TTY for instructions CHAPTER 12 CONTINUED This warranty does not cover defects resulting from accidents damage while in transit to our ser vice location alterations unauthorized repair fail ure to follow instructions misuse use outside the United States or Canada fire flood and acts of Go
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