Innovaphone 50-00060-001 DECT base station
Contents
1. Virtual Appliance IPVA Virtual Appliance IPVA A PBX no longer needs to be installed in one s own compa ny A virtual PBX can save investment costs for the end user Therefore an increasing number of IT system houses are pro viding PBX hosting or PBX as a Service PBX is a reliable cost effective alternative to buying your own PBX especially for companies with a flexible number of employees ever changing branch offices or other dynamic structures The pro vider s trained employees can quickly implement new require ments at the same time guaranteeing up to date software and securing the database Multi client capability The innovaphone PBX has various models in any size for PBX hosting providers The innovaphone PBX is multi client capable already in normal gateway mode This enables seve ral virtual and individual PBXs to be run on the same gateway for separate clients The virtual PBXs can be added or dele ted dynamically without having to reboot the hardware each ti me The VoIP gateway IPOO10 is perfectly suited to operate se veral virtual PBXs In combination with the media gateway IP1060 and other innovaphone gateways any number of ISDN channels can be allocated to different client solutions innovaphone Virtual Appliance IPVA The IPVA is an innovaphone PBX which has been installed as a Virtual Appliance in a VMware environment VMware en ables several virtual servers to be set up on one hardware2. Product catalogue 2012 13 er nS TE nnovaphone Innovaphone a PURE IP COMMUNICATIONS BEnglish an ESTOS Communication Solutions ESTOS Software for Unified Communications The ESTOS Unified Communications solution components enhance existing information infrastructure and the innovaphone PBX with the latest state of the art features like Computer Telephony Integration Presence Management Office Integration Instant Messaging and Federation This results in effective communica tion processes within your company ESTOS products fundamentally improve collaboration within teams with business partners as well as with customers You can test the ESTOS software by downloading r your free 45 day trial at www estos com To find out more information about our UC software Launched nm 201 2 in combination with the innovaphone PBX system Apps for iPhone iPad Android please feel free to get in touch with your innovaphone amp Desktop Sharing Functionalities representative or directly with the ESTOS team Please send an e mail to contact estos com or call 49 8151 36856 177 Computer Telephony Integration Presence Management a II instant Messaging Collaboration Federation E 08 12 D XX XX Copyright 2012 innovaphone AG Contents 3 innovaphone AG has been playing a decisive role in the de velopment of IP telephony ever since the company was foun ded in 1997 A commun
3. Recommended Products innovaphone has several lists with product information from 3rd party manufacturers to help ascertain interoperability The lists can be found in the innovaphone Wiki under 3rd par ty The table below is a brief excerpt Voxtron Europe N V Call centre solution incl ACD and IVR system statistics wallboard voicemail and SMS Management system for secure guaranteed texts Ascom in Healthcare sector Control acknowledge inform and protocol alarms Ascom such as nurse call system Headset with or without cable mono or duo standard noise cancelation for microphone IP based voice and video conference system TE Systems Inbound Outbound call centre applications incl ACD and IVR Unified Communications solution for messages e mail fax short text and voicemails on one user interface Table Excerpt from Recommended Products fige innovaphone GN Netcom GmbH Authensis AG f r Kommunikation ACHAT serVonic GmbH Voxtron Communication Center Windows Server 2008 ASCOM TeleCARE IP Appliance ASCOM Alarm Management Ser Windows PC DECT amp WLAN terminals ver AMS Jabra Headsets n a from Windows XP Colloquium IP Windows Linux IXI UMS Windows Jabra SAVE YOUR NECK TALK IN COMFORT WITH A JABRA PRO 9400 Jabra PRO 9400 SERIES STAY IN TOUCH AROUND THE OFFICE User friendly touch screen for easy call control Triple connectivity
4. Intelligent waiting queue with Automatic Call Distri bution ACD innovaphone enables several waiting queues to be set up No registration is necessary therefore it does not need a port license The number of waiting calls in a waiting queue can be limited and a timeout feature releases callers who have not been retrieved from the waiting queue DT MF tones are linked to the recorded message and make it possible for the caller in the waiting queue to be routed appropriately This enables ACD to be used efficiently already in the waiting queue innovaphone gt innovaphone Voicemail The innovaphone voicemail is a professional answer phone integrated solution availa ble across the network for every innovaphone PBX subscriber The innova phone Voicemail is extre mely easy and convenient to use thanks to the feature keys on the telephone and the in dicator message waiting The number of voicemail licenses must match the number of port licenses on the innovaphone PBX Compact Flash CF card in the gateway can be used to store announcements and incoming messages The innova phone Voicemail is thus independent of external computer ser vers Furthermore CF cards can be quickly changed and ar chived e Voice recording callers can leave a voice message e No server needed e Data storage on CF card gateways with CF slot or on external web server e Message waiting is indicated by a MWI lamp or via text s
5. platform This allows systems with a variable number of enti ties to be managed centrally IPVA enables big installations to be realised and set up ea sily The solution is particularly attractive for newcomers to the market as solutions can be extended from small scenarios with low initial investment to scenarios of any size Installing a new customer solution entails just setting up a PBX in a new VMware entity Individual customer PBXs are securely sepa rate from each other and can be managed and billed easily Li censes can be managed very conveniently thanks to the licen se master concept The operator thus has complete control over the licenses which are available to a customer The media gateway IP1060 or any other innovaphone gate way should be used if the innovaphone PBX as an IPVA should still manage ISDN connections Additional ports or ad ditional gateways are activated if the number of ISDN lines in creases There are no limitations in linking systems together as a vir tual appliance IPVA and in linking systems working on the gateways as a base for the innovaphone PBX ie innovaphone Licensing the innovaphone Virtual Appliance IPVA Separate IPVAlicenses are used for the innovaphone Virtu al Appliance They must be equivalent in number to the num ber of port licenses IPVA licenses can be managed on my in novaphone in the same way as port licenses There is one difference however these licenses are bou
6. tabase formats can be used as the information source innovaphone gt innovaphone myPBX the Unified Communications client The flexible Unified Communications client myPBX is avai lable with the innovaphone PBX It enables the telephone to be used from the computer and runs on any platform Windows Mac etc A web browser is all that is needed the re is no need for time consuming in stallation of complex software Users can access the UC client over a sim ple link and log in with their telephone login The user in terface enables users to use all of the telephones whether desktop telephones or mobiles which have been stored un der their individual login on the innovaphone PBX A wide ar ray of features can be used after registering to myPBX e Set display and add notes to presence status e Federation e Create favourite lists and individual profiles for flexible contact management e Set and manage call diversions e Alphanumeric contact search e Telephone calls chatting or e mail e Open a collaboration session out of myPBX e Privacy protection e Click to Dial Select telephone numbers over a Wind ows hotkey Windows e Fast access to myPBX using an icon on task bar Windows e Popup window to run myPBX in the background Windows e Manage call lists innovaphone Reporting license necessary innovaphone SoftwarePhone There are jobs where team members are constantly on the te lephone D
7. Flash memory card slot IXTERL 1 x BRI 42 Channels 2 x Ethernet 100 MBit Compact Flash memory card slot 2 x PRI 1 x BRI 60 Channels 2 x Ethernet 100 MBit 60 Channels 2 x Ethernet 100 MBit Compact Flash memory card slot 5x BRI 20 channels 2 x Ethernet 100 MBit Compact Flash memory card slot 5x BRI 10 Channels 2 x Ethernet 100 MBit Compact Flash memory card slot 2x BRI 4 Channels 2 x Ethernet 100 MBit Compact Flash memory card slot 1 x BRI 2 x Analogue 4 Channels 2 x Ethernet 100 MBit Compact Flash memory card slot Looping in 2 x PRI Power off Loop No No No 2 x BRI Power off Loop 2 x BRI Power off Loop No No PBX support For up to 3200 registrations For up to 3200 registrations No For up to 3200 registrations For up to 500 registrations For up to 200 registrations For up to 50 registrations For up to 50 registrations VoIP Gateways 7 Specifics use cases intended use order information The gateway IP6010 is the most powerful innovaphone gateway and is suitable for very big telephone systems or headquarters in branch enterprises It supports loop in operation over two PRI li nes in existing systems or for local redundancy An additional BRI connection can be used for remote access for administration purposes or as a connection for a local ISDN telephone Order no 01 06010 002 The IP3010 gateway has one PRI interfac
8. PBX s waiting queue and forward calls at will also across several locations The PBX operator runs on all popu lar Windows operating systems from Windows 2000 The soft ware is extremely easy to handle and can be operated just with the keypad The Operator needs no additional registrati on on the innovaphone PBX e No server needed e Multiple location capability e Support master slave scenarios across locations e Call transfer with consultation e Call transfer without consultation blind transfer e LDAP functionalities forward and reverse searches innovaphone PBX Additional Software amp Tools 17 e Short key operability e Drag amp Drop e Call journal can be fil tered according to out going or incoming calls e Waiting queue monitoring e Monitoring blind transfer calls a Call can be retrieved if it has been transferred wrongly e Parking and unparking calls e Inline help integrated help e Searching via LDAP directory e Automatic search in several PBXs e Sending instant messages to PBX subscribers e User search search field Live search results live display of busy signal Active calls shown for any PBX subscriber Presence status displayed Presence note displayed Permanent diversion dis played e Set change presence status for all PBX subscribers e Set change call diversi on for all PBX subscri bers Call recording also for 3rd party products e Night service
9. desk phone softphone and mobile phone Merge calls from different phones Easy installation with SmartSetup wizard Wideband sound for desk and softphones Dual microphone Noise Blackout and Digital Signal Processing Full hearing protection with Jabra SafeTone Up to 150 meters wireless range Up to 9 hours talk time Full EHS support Jabra Future proof investment free product upgrades via Jabra PC Suite Choice of 3 wearing styles for greater comfort For more information visit www jabra com stayintouch A BRAND BY JABRA IS A REGISTERED TRADEMARK OF GN NETCOM A S WWW JABRA COM 3 Bluetooth m O e zZ oO SE iz 2 W amp Z lt ale O gt Fr u jaa dp ep Z O F lt oO O WW a dp Z lt Z S dp u ui ep Z Lu oO ag LL Z Ce dp gt lt 2 S C3 Lu Z Z oO gt an dp X lt aE O dp LL E Lu isp gt Z lt Z lt O o dp T je O ly lan Lu els r gt jaa Lu z oO W eg lt dp de O DO Z lt SZ ne lt Q Ge eo SE Q je Wy 5 lan Lu aE Fr innovaphone AG B blinger Stra e 76 71065 Sindelfingen Germany Tel 49 7031 7 30 09 0 Fax 49 7031 7 30 09 99 Www innovaphone com e mail info innovaphone com Innovaphone
10. included gt innovaphone Mains adapter for IP22 IP24 IP28 IP28 Combi Pack Order no 03 00010 226 for IP28 Combi Pack two mains adapters IP adapter LZA Eg 16 x a b FXS RJ 11 2 x Ethernet 100 MBit 8 x a b FXS RJ 11 1 x Ethernet 100 MBit 4 x a b FXS RJ 11 1 x Ethernet 100 MBit 2 x a b FXS RJ 11 1 x Ethernet 100 MBit Power supply 2 x Power over Ethernet PoE or 2 x power supply Power over Ethernet PoE or power supply Power over Ethernet PoE or power supply Power over Ethernet PoE or power supply Protocols SIP amp H 323 Multiproto col Fax over IP T 38 SIP amp H 323 Multiproto col Fax over IP T 38 SIP amp H 323 Multiproto col Fax over IP T 38 SIP amp H 323 Multiproto col Fax over IP T 38 integrated installation frame for 19 rack Standalone device instal lation frame for 19 rack available separately Standalone device instal lation frame for 19 rack available separately Standalone device instal lation frame for 19 rack available separately IP Adapters 9 Specifics intended use order information This combination has the highest port density with 16 analogue connections in one height unit in the server rack Therefore the unit is perfect for soluti ons which operate a lot of analogue lines and termi nals from a central point Order no 88 00010 024 With the installation frame the IP28 can be put ne
11. innova phone PBX which is used for a wide range of applications and tools It used e g by the TAPI interface operator and a wide range of CTI applications from various manufacturers Useful applications for free use are available on the innovaphone download server Linux Application Platform The innovaphone PBX s high performance Linux Applicati on Platform enables Linux applications to be used in parallel to the innovaphone PBX This is the case for all gateways with a 10 at the end of the product description It enables both third party applications and existing programmes to be operated Recommended Products using the Linux Application Platform on these gateways A se parate server is not necessary as the applications are opera ted directly on the innovaphone box s Compact Flash card The application innovaphone Reporting is the first application to be setup on the Linux Application Platform The LDAP interface serves for direct access to other soft ware solutions address databases This address data can be accessed centrally over the PBX or separately by the indivi dual telephones Furthermore the innovaphone PBX con stantly writes Call Detail Records CDR for all external calls CDRs are setup according to industry standards and are im ported by billing solutions and processed according to the re quirements XCAPI provides an ISDN CAPI 2 0 interface thus enabling fast migration from an ISDN application to VoIP
12. likewise non binding 2 All brands and trademarks stated in the catalogue are fully subject to the provisions of the respective applicable trademark and brand legislation as well as the property rights of their respective owners We hold the copyright for the graphics texts and illustrations of our products Utilisation thereof by third parties requires our explicit consent 3 Liability claims against innovaphone due to the utilisation of faulty or incomplete information and product descriptions shall be excluded unless innovaphone is proved to have acted with intent or gross negligence 4 This catalogue is only intended for buyers who use the goods exclusively for commercial governmental or official purposes or as a self employed professional innovaphone gt 4 innovaphone PBX innovaphone PBX innovaphone AG provides a well engineered VoIP telepho ne system the innovaphone PBX Together with appropriate software it forms the basis for modern Unified Communicati on solutions from one source The solutions are perfectly tai lored to suit any size of company and can be extended prac tically at will Software and hardware _ are always perfectiy coordinated Within the innovaphone PBX there are terminals suitable for any kind of use from simple to complex scena rios from stationary to mobile Integration of non VoIP termi nals is also possible Existing software can be integrated over standardised interfaces enabling the in
13. 41 and IP232 except IP150 30 further function keys Order no 01 002X2 001 black Order no Euro plug Order no 01 00230 001 N innovaphone 03 00010 004 Order no international 03 00010 002 01 002X2 002 white IP Telephones 11 Telephone Display keypad Specifics intended use order information Colour display 480 x 272 pixel 4 3 2 x Gigabit Ethernet PoE Modern design large colour display and touchscreen make this phone a favou touchscreen 4 x USB rite for frequent callers and anyone who attaches great importance to a repre telephone keypad Power supply sentative office environment Order no 01 00232 001 black Order no 01 00232 002 white Colour display 320 x 240 pixel 3 5 2 x Gigabit Ethernet PoE IP222 is an alternative choice to the IP232 with traditional function keys instead telephone keypad 4 x USB of a touchscreen Both telephones support the brand new Green IT standard 2 x 6 freely programmable function keys Power supply IEEE 802 3az Order no 01 00222 001 black Order no 01 00222 002 white Colour display 320 x 240 pixel 3 5 2 x Gigabit Ethernet PoE The large colour display provides a fast overview of all current status and cur telephone keypad DHSG rent calls Its traditional design enriches any office 7 freely programmable function keys Interface for extension module 8 partner keys with 30 partner keys Order no 01 00241 001 alphanumeri
14. EEEFEFERRUERENEPREREREDEEDEDERR 6 ving to deal with change IP Ada DIE RS re ee ee 8 IP TEIG DIONE vcs ccsesccseeveswcecsanessansabecssseeteteceeerstneddeners 10 We are pleased to present you with the innovaphone pro TE 1 SEIEN aan EINREISE HER HIER entices ees 12 duct catalogue 2012 13 and are looking forward to feedback innovaphone Licensing Model 14 Please also consult our internet site for more detailed informa Virtual Appliance IPVAJ nennen 16 tion http www innovaphone com innovaphone PBX Additional Software amp Tools 17 Unified Communications 20 Interfaces amp Recommended Products 22 DISCLAIMER We have done our best to include only updated complete and accurate information on our products in this catalogue We nevertheless need to point out the following 1 innovaphone does not warrant that the information in this catalogue is up to date correct or complete The product descriptions contained therein are to provide information on the nature of the products We would like to point out explicitly that these do not constitute representations or warranties regarding the product characteristics We explicitly reserve the right to make changes to the products at any time with regard to colour design or technical specifi cations All offers in this catalogue are non binding and subject to change All information on delivery times and product availability in the catalogue is
15. Whenever a caller connects to the waiting queue he is requested to enter a conference PIN number If the user enters a valid conference PIN he will be connected to the appropriate conference room When partici pants join and leave the conference their names are stated to participants who are already in the virtual conference room The ad hoc broadcast conference is a special kind of con ference An innovaphone PBX subscriber group is called over a special broadcast number The call on this number is distri buted to the group participants Whoever accepts the call is in the conference Broadcast conference is an efficient way to exchange experiences for regular conferences with fixed par ticipants e g for a particular project innovaphone Queue Monitor The innovaphone Queue Monitor IQM is a Windows appli cation which depicts the innovaphone PBX waiting queue gra phically and in real ti me The tool serves to help judge whether the re are enough resour ces available to cope with the incoming calls Several monitors can be used to monitor the different waiting queues the number of calls waiting and the longest waiting time are shown in real ti me Asummator calculates these values and a second reset table summator enables any time periods to be measured The innovaphone Queue Monitor is intuitive and needs no trai ning 02 01 01 00 00 00 Update Manager Every device which has an innovaphone firmware can be configur
16. aces Specifics intended use order information IP DECT gateway amp base station Ethernet 100 MBit PoE The 1P1202 base station has multi cell capability enabling several devices to Power supply be installed with roaming and automatic handover Order no 50 01202 001 IP DECT gateway amp base station Ethernet 100 MBit PoE The two additional MCX connectors on the IP1202e allow external antennae to Power supply be connected enabling an exact radio coverage and greater reach 2 x MCX connector Order no 50 01202 003 DECT handset DECT The innovaphone IP63 simplifies complex features through an intuitive user Charging cradle with power supply interface and large colour display Order no 50 00063 001 DECT handset DECT The innovaphone IP61 is a handset that is logical smart and as flexible as your Charging cradle with power supply working day and a communication solution that represents true value Order no 50 00061 001 DECT handset DECT The d81 is a DECT telephone with an extremely robust and hard wearing hou Charging cradle with power supply sing The mobile device the integrated headset connector and the connectors for charging and programming the telephone are dust and splash water protected in line with IP65 The operating temperature lies between 10 C and 55 C Order no 50 00081 001 WiFi telephone WLAN The telephone provides smooth interoperability and scalability with WLAN Charging cradle with power supply pro
17. alls at will innovaphone Zeit The innovaphone Voicemail is an integrated professional voicemail solution innovaphone PBX Order number 02 00026 001 and follo available across the network for all subscribers on the innovaphone PBX wing according to the number of port li censes innovaphone IVR and An individual voicemail XML script can be setup for intelligent and complex call innovaphone PBX Is already included in the port license ACD distribution Automatic Call Distribution between various users in order to store the desired call distribution plan innovaphone The conference server enables several telephone conferences in carious innovaphone PBX Needs one gateway DSP channel per Conference server virtual rooms participant if necessary on a dedicated gateway as a conference unit innovaphone Queue Creates statistics on innovaphone PBX waiting queue in real time Windows Order number 02 00027 004 monitor innovaphone Every device which has an innovaphone firmware can be configured so thatit innovaphone PBX Is already included in the port license Update Manager regularly looks for new information at a central point new firmware for exam ple The devices collect their updates automatically and reboot as necessary ESTOS MetaDirectory The MetaDirectory is able to collect telephone numbers from different databa Windows Order number 51 00030 082 ses and provides this to the innovaphone PBX via LDAP protocol Diverse da
18. an it be used as an application platform The IP1060 is especially interesting when used with the innovaphone Vir tual Appliance IPVA if the innova phone PBX is installed in a VMware environment yet an ISDN connection still needs to be used Of course any other innovaphone gate way could be used for this too The IP0010 gateway is particularly suitable for scenarios where the innovaphone PBX is to run on the robust and lean innovaphone hardware without needing any ISDN connecti ons such as in a pure SIP environment or if additional DSP channels are needed for conferences The IP305 and IP800 are smaller gateways for PBX instal lations with ISDN basic rate interfaces to the trunk line and are extremely well suited for smaller PBX installations or for inter connecting branch offices and smaller representative offices with a local break out to the trunk line The IP302 gateway has an ISDN interface to the trunk line and two analogue interfaces for internal terminals This is the only gateway which has all the interface licenses included in delivery This makes it especially suitable for quick installati ons in small offices or branch offices Power supply for IP305 and IP302 Order no 03 00010 226 DSP order no 01 00500 004 Gateway IP6010 ALLL IP1060 IP0010 B 3 1 ML TEN Interfaces voice channels 4 x PRI 1x BRI 60 Channels 2 x Ethernet 100 MBit Compact
19. ata often needs to be entered into the system du ring such calls it is useful to have two free hands for typing The innovaphone SoftwarePhone is the perfect solution for such situations the employee can use the telephone features conveniently over his computer and telephone hands free with a USB headset A desktop telepho ne is no longer needed The UC client myPBX is the user interface for the innovaphone Soft warePhone innovaphone Voicemail The innovaphone Voicemail is a professional answer pho ne integrated solution available across the network for every innovaphone PBX subscriber It uses the abilities of the inno vaphone PBX in the best possible way This service is extre mely easy and convenient and is operated over the feature keys on the telephone Access is possible directly from one s own telephone without a PIN Access from an external tele phone is protected by a PIN number DTML enables messages to be played back deleted re peated or stored from internal and external telephones On re quest calls can be returned directly from the voicemail menu Personal announcements such as a personalised greeting can be recorded and managed directly on the telephone Further more the PIN number for external access can be changed in the voicemail menu Unified Communications solution for Windows ESTOS ProCall 4 0 Enterprise ESTOS ProCall 4 0 Enterprise is a Unified Communications solution UC with al
20. c keypad Power supply Display 128 x 64 pixel 2 x Ethernet 100 MBit PoE The ergonomic alphanumeric keypad and 8 partner keys with LED indicator on telephone keypad DHSG the IP240 allow a fast overview The telephone is therefore popular in secretari 7 freely programmable function keys Interface for extension module ats and small operator desks Large operator desks can add up to 3 extension 8 partner keys with 30 partner keys modules to directly display more than 100 contacts alphanumeric keypad Power supply Ord 01 00240 001 rder no 01 Display 128 x 64 pixel 2 x Ethernet 100 MBit PoE The IP200 s complete alphanumeric keypad enables not only simple searches telephone keypad Interface for headset in the telephone book it is also easier to create text messages and comments 6 freely programmable function keys Power supply on own status alphanumeric keypad Order no 01 00200 002 Display 128 x 64 pixel 2 x Ethernet 100 MBit PoE The IP110 enables effective and highly convenient calling comfort The 7 line telephone keypad Power supply display with multi lingual dialogues guarantees a multitude of features The tele 4 partner keys phone provides the perfect condition for working offices The telephone is wall mountable thus bringing the familiar calling convenience to the hallway or stair way Order no 01 00110 001 Display 128 x 64 pixel Ethernet 100 MBit PoE The IP150 has a weatherproof housing which is also protecte
21. d against vanda telephone keypad lism and is thus perfectly suited for use in factories or outdoors The extremely loud ring also facilitates use in extreme conditions Order no 01 00150 001 IP150 Order no 01 00150 005 IP151 PoE Injector for all telephones Desk stand for IP110 Order no 03 00010 228 e Order no 03 00010 008 innovaphone ui 12 Wireless Wireless Cordless telephones in office envi ronments increase employees mobi lity and thus your company s There are various telephones for the innova phone PBX to cover different require ments based on DECT WLAN and GSM technologies The IP1202 is an IP DECT gateway extending the innovaphone PBX with DECT compatible subscribers Very complex IP DECT systems can be set up using the IP1202 The IP1202 base station s multi cell capability enables seve ral devices to be installed roaming and automatic handover works amongst them The IP1202e s external antennae allow greater reach and a more exact radio coverage On the IP side the system is compatible with SIP and H 323 It supports echo cancellation and several voice com pression codecs The IP63 and IP61 handsets from innova phone are especially suitable DECT based telephones are extremely light with an aesthetic modern design The telepho nes have powerful rechargeable batteries providing excellent talk time and stand by time Both DECT telephones are suitable to be used in paral
22. e with 12 additional channels for telephone conferences It also provides a BRI inter face for remote administration or for a local ISDN telephone Order no 01 03010 001 The IP1060 is a media gateway for 60 channels between ISDN and VolP It is especially suitable to extend channels for any in novaphone PBX also as a Virtual Appliance IPVA especially for providers and PBX hosting providers Order no 01 01060 001 The IP0010 is geared for an innovaphone PBX at the IP provider without an interface to the traditional telephone network This gateway can also be used as a conference server with max 60 channels Order no 01 00010 003 The IP810 supports conferences with up to 20 channels and can make a Linux Application Platform available for additional appli cations Order no 01 00810 001 The IP800 is a scalable ISDN gateway with five ISDN interfaces It supports loop in operation over two ISDN lines in existing sy stems or for local redundancy Order no 01 00800 016 The IP305 rounds off the bottom end of the innovaphone product range of VoIP gateways With its two ISDN interfaces up to four calls can take place at the same time over the public network The powerful hardware easily supports an additionally installed innovaphone PBX Order no 01 00305 001 The IP302 PBX is a combination device made up of a VoIP gateway to ISDN with an integrated gatekeeper and two analo gue interfaces to connect fax machine
23. ec G 722 1 It enables voice quality to be adapted dynamically to the available band width setting completely new quality criteria with MOS valu es gt 4 5 The integration of the brand new Green IT standard 802 3az shows the importance of sustainability for innovaphone s de velopment department innovaphone is one of the first ma nufacturers on the market to integrate this Energy Efficient Ethernet standard in its devices The idea behind this standard is that it enables ports to need power on ly when data is really being transmitted The ports are in idle mode when no data is being transmitted which is usually the case 99 per cent of the time Therefore power consumption can be reduced drastically with the new innovaphone IP222 and IP232 terminals In parallel to the new product line the tried and tested terminals in the portfolio will be continuously updated in keeping with the new PBX soft ware All telephones have been optimised to be used on the inno vaphone PBX and can make the most of the system s entire range of features They all run standard based under SIP and H 323 and can be powered using Power over Ethernet A se cond network connection enables either loop in to the PC net work or other network components to be operated on the de vice A reddot design award winner 2011 Le 2 1 m a a Extension module for IP240 Extension module for IP222 Power supply for all telephones and 2
24. ed so that it regularly looks for new information at a central point new firmware for example The devices collect their updates automatically and reboot as necessary ESTOS MetaDirectory 3 0 Professional The ESTOS MetaDirectory 3 0 Professional enables fast ac cess to contact information With the help of the LDAP proto col distributed contact information is grouped to form a corpo rate information service This enables efficient and individualised searches Contact information can be integrated in Unified Communications and portal solutions with minimum innovaphone PBX Additional Software amp Tools 19 effort e g from Microsoft Dynamics products popular CRM and ERP systems public exchange files Lotus Notes Tobit David and a wide array of telephone directory CDs Web based secure services HTTPS and LDAPS enable users to have direct access from a wide array of clients ter minals especially from innovaphone products as well as from mobile telephones and smartphones innovaphone Reporting Enables a fast overview of connections on the innovaphone PBX Filters and innovaphone PBX Linux Order number 02 00028 001and sorting enable information to be processed as required and stored as PDF or Application Platform following XML innovaphone Operator The innovaphone PBX Operator is a computer based operator for the innova Windows Order number 02 00027 003 phone PBX It can access waiting queues and forward c
25. ed stainless steel housing There are two series in the gateway range The series that has a model number ending with 10 has a higher memory ca pacity and more powerful processor than the other gateways Sufficient processing power dimension is guaranteed by a Dual Core processor each with 800 MHz The various gate ways differ according to the type and number of interfaces which can be activated as necessary using licenses Several gateways can be joined together in larger installations The new product line can be recognised by the number 10 at the end of the model number These new high performance gateways with the number 10 at the end of the model number are capable of providing the innovaphone Linux application platform Additional applicati ons which run on the Linux operating system can be instal led directly on the gateway and can also use the memory on the Compact Flash card Therefore the innovaphone Repor ting software can also be installed either directly on one of this series gateways or on a separate server Accessories 19 rack for up to 2 devices Order no 01 00999 001 Licenses PRI order no 01 00500 003 mer innovaphone PoE injector for all products Order no 03 00010 228 BRI order no 01 00500 002 The IP1060 is a pure media gate way with two PRI interfaces which can as usual be licensed individual ly The innovaphone PBX cannot be operated on the IP1060 neither c
26. el IPVA license IPVA is one variation of the innovaphone PBX software which is installed as a virtual appliance in a VMware environ ment VMware enables several virtual servers to be set up on one hardware platform Complex systems with a variable number of PBX entities can thus be installed and managed IPVA provides the perfect basis for telephone system hosters The solution is particularly attractive for newcomers to the market as solutions can be extended from small scenarios with low initial investment to scenarios of any size One IPVA license is needed for each installed PBX port license Standby license It makes sense to setup redundant systems for a failover especially when several PBX installations are spread across multiple locations In this case the central PBX master can immediately take on the functionality of the local PBX without loss should there be a failure The number of standby licen ses has to be equivalent to the number of installed port licen ses Releasing licenses From version 8 it is possible to release a license bound to a piece of hardware in order to bind it to another hardware However this is not the case for hardware based licenses such as ISDN interface licenses DSP channel licenses a b li censes gatekeeper licenses and IPVA licenses Software Service Agreement The Software Service Agreement SSA allows the custo mer to upgrade his licenses at no extra cost to new firmwa re versi
27. eme conditions such as for operator desks frequent callers and in harsh conditions No trai hing is necessary as handling the X telephone is no different to tradi tional telephony It is easy to learn how to use the special features which can al so be pre allocated to freely programmable function keys Mobility has turned into a basic necessi ty However quality functionality and custo mary handling need to stay unchanged Mo bile terminals can be connected to the innovaphone PBX over DECT WLAN and GSM The telephones provide the customa ry convenience and features no matter which network is used When used together with different applicati ons the innovaphone turns into a complete Unified Communication solution The appropria te software either works in the protected envi ronment on the gate ways or is integrated in a VMware environment External PC servers are generally not needed innovaphone gt 6 VoIP Gateways VoIP Gateways The innovaphone gateways form the interface to other networks and at the same time they provide the hard ware platform for the innovaphone PBX software All gateways are very robust The hardware has no hard disks or fans Thanks to the generous design of the components and the le an software structures innovaphone gateways are extremely powerful even when they are fulfilling PBX tasks in parallel The stability of the gateways is reflected in the brush
28. ication solution developed under the name of innovaphone PBX unites the security and high availability of telephony with the flexibility and scalability of IP The innovaphone PBX hardware comprises gateways and a range of IP telephones The entire product range is based on the unified hardware and software platform which is the core of the innovaphone product philosophy Permanent development in close collaboration with our cus tomers and partners allows us to adapt the innovaphone PBX to meet the ever increasing requirements on complex commu nication solutions and to provide an extensive and convenient Unified Communications solution In contrast to other Unified Communications solu tions the innovaphone PBX thrives on both the soft ware architecture and the powerful hardware This makes it possible to fulfil every requirement of so called knowledge workers and employees who need a conventio nal telephone to work with The well designed and prize win ning design telephones are perfectly suited to be integrated in the Unified Communications solution Users are free to deci de whether they only work via computer or if they want to ma Contents ke their calls without the computer all this is possible using innovaphone FBX 2 4 the innovaphone PBX s same uniform user interface and PBX COMPONENIS 2 rie der es 5 structure without media disruption and without the user ha VolP GAG WAY SORRNBEREEEREEERERREEEEEEEN
29. l the important Computer Telephony Inte gration CTI comfort features as well as presence manage ment office integration and instant messaging to improve col laboration in companies also beyond company domains thanks to the key technology Federation Federation enables networks in terms of social networks with external compa nies it guarantees secure exchange of presence information and instant messaging based on open standards e g SIP SIMPLE ProCall has been optimised for perfect interaction with inno vaphone PBX systems leading group ware platforms such as Microsoft Exchange Lotus Notes and Tobit David popular CRM and ERP systems such as Microsoft Dynamics CRM and NAV Wind ows terminal and citrix alias p nel Am Eff 1 3 mt tt servers as well as Virtu al Server technologies The software supports the modern Windows operating sy stems and Microsoft Office versions in 32 and 64 Bit D yo 25 2 fo O F 2 O S5 Ae g oeg 8 E 5 Unified Communications 2 7 LH fi 22 Interfaces amp Recommended Products Interfaces amp Supporting standard protocols and interfaces is a funda mental part of the innovaphone product philosophy The inno vaphone PBX s open interfaces provide versatile application possibilities to integrate both existing and other solutions SOAP API is an extremely versatile interface on the
30. lel with fixed installed telephones innovaphone PBX features can also be used over a selection of character codes Furthermo re all subscribers on the same PBX can be accessed directly Accessories DECT charger for IP61 IP62 and IP63 Order no 50 00060 001 gt innovaphone DECT battery for IP61 Order no 50 00060 005 Telephones for voice over WiFi are also an alternative to DECT The inno vaphone IP62 is the first VoWiri handset operating on all IEEE 802 11a b g n networks The innova phone IP62 fully supports the IEEE 802 11n standard thus supporting the deployment of voice over the network without degrading the performance of the network The SIP and H 323 pro tocols are fully supported therefore the telephone is completely compatible with the innovaphone PBX and supports the standardised features The innovaphone PBX also enables a three party confe rence to be set up quickly and easily using a handset Access to external directories over LDAP and direct support for CTI software are currently being developed GSM phones can be integrated in the innovaphone PBX by means of the innovative one number concept and a GSM client available on the market which can be installed on mo bile phones as an application More information can be found on page 14 of the innovaphone licensing model DECT battery for IP62 and IP63 kal Order no 50 00060 008 Wireless 13 Technology Interf
31. nd presence to be used beyond the company borders This enab les business partners to also exchange their current status infor mation or text messages PBX Components 15 N PBX Components innovaphone VolP gateways ser ve as the interface to other net works at the same time for ming the hardware platform for the innovaphone PBX CE The innovaphone PBX z a software is pre installed on the devices and can be activated easily with the appropriate license key The various gateways have different types and numbers of interfaces which can also be activated using licenses Any number of gateways can work together as a network for larger installations across multiple locations r Various IP adapters are used to integrate non VoIP capa ble devices into the innovaphone PBX such as analogue te lephones and fax devi ces Door intercom systems or other similar analogue systems can also be integrated using adapters All innovapho ne gateways and adap ters support the fax over IP protocol T 38 This is the only way to set up reliable fax connections over IP routes 6 1iiiiiiiiidiinnnti yili TL i t a meme nm ek EE Feature rich stationary telephones are popular especially in business environments The innovaphone product range has a wide range of various models The innovapho ne telephones and accessories cover all possible situations and are especially suitable for use in extr
32. nd to the MAC ad dress of the VMware entity and can not be released again innovaphone PBX Additional Software amp Tools In addition to the pure innovaphone PBX software innovapho ne has other various software and tools which can if neces sary perfectly complement an overall solution innovaphone Reporting innovaphone Reporting is a tool which is simple to use and enables an overview of the calls in a company It is based on the Linux application platform which runs either on the IP6010 IP3010 and IP0010 in novaphone gateways or in a VMware environment in novaphone Reporting is based on a database which processes the Call Detail Records CDR The Reporting tool provi ng des egi e Call monitoring for individual PBX subscribers or for groups e Lists of all calls the results can be grouped in any way by date or object e Individual filters can be generated especially for frequent enquiries e Call status enquiry no answer connected busy no connection e Call direction enquiry incoming outgoing switched or forwarded calls e PDF or XML file enables results to be stored at any time e Both time controlled and manual backup of Reporting database and web server configuration files is possi ble over the general web server administration innovaphone PBX Operator The innovaphone PBX Operator is a computer based ope rator desk for the innovaphone PBx It can access the inno vaphone
33. nnovaphone PBX if all security mechanisms are used in the correct way Protocols such as SRTP or TLS are also available for voice data encryp tion Mobility for professionals The innovaphone PBX can be extendedwith a mobility modu le This enables mobile phones to be integrated easily into the PBX Thus a mobile phone can use the features of the PBX as a subscriber and is recognised as an internal subscriber If the subscriber is called on his company extension number not on ly his fixed line telephone will ring but also his mobile phone Another software module available on the market allows out going calls to be made so that the person being called sees the gt innovaphone company extension number on his display and not the mobile number The module enables convenient dialling from the mobi le phone directory and ensures that all calls are directed over and listed by the innovaphone PBX The presence status of the subscriber is also visible in the innovaphone PBX PBX in the cloud PBX as a service The innovaphone PBX can be installed on a PC as a Virtu al Appliance IPVA in a VMware environment Especially pro viders of centralised telephone systems such as PBX hosting providers and other service providers benefit from Virtual Ap pliance As the solution does not entail a high initial investment the solution is particularly attractive for newcomers to the mar ket and the solutions can be extended from small scenari
34. novaphone PBX to fit seamlessly into any heterogeneous environment VoIP with in novpahone enables new and varied possibilities which would hardly have been conceivable with traditional telephony Consistent scalability As the number of gateways enables increases even more exact scalability of the telephone systems is possible The area for deployment is vastly extended for providers and PBX hosting providers thanks to the additional possibility of imple mentation in a VMware environment An individual innovapho ne PBX package can be tailored to meet the exact conditions of any company never over sized but just right with room to grow as necessary All features are always available Using the same firmware for all innovaphone products also brings advantages for technicians and administrators saving time and costs for training Maximum security The innovaphone PBX can be protected by all the usual se curity features Passwords can be managed centrally and can be linked with the login data from the Active Directory Login data is therefore personal and not device bound Administra tion can be undertaken centrally thanks to the link to the Acti ve Directory This increases convenience especially in large organizations with many terminals as a central password can be used for all devices instead of having to enter an individual password into each device Maximum protection against all ty pes of attacks can be reached on the i
35. ons released during the agreement period Therefore versions released during the SSA period do not need to be purchased Exceptions include new features which are licen sed separately Software Service Credits so called SSCs are used as currency when taking out an SSA They are easy to order and can be managed in the my innovaphone portal Every innova phone license which can be included in an SSA has been al located an SSC value This value is due foran SSA with a 12 month period It is usually assumed that a Software Service Agreement will be entered into for the period of at least one year The SSA be gins from the first bind date of the license the chosen SSA ex piry date is the last date ofthe SSA period It is possible if ne cessary to choose a different SSA expiry date in the future the SSA is charged exactly to the day SSCs due for an SSA are always charged on a daily basis Accordingly one day SSA costs 1 365 of the annual SSC de fined for the license SSCs are rounded up to the next full SSC if the SSC calculation results in a fractional amount The bind date of the license is the crucial factor in calcula ting the number of SSCs necessary for a software service agreement The software service agreement must be back ward paid if the SSA start date varies from the license bind da te In order to maintain a software service agreement it is ne cessary to extend the SSA duration Software service agree ment
36. os to any size Installing a new customer solution entails just setting up a PBX in a new VMware entity Individual customer PBXs are securely separate from each other and can be managed and billed easily As an alternative to the innovaphone Virtual Appliance IP VA the PBX can also run on the gateway In this case the in novaphone PBX s multi client capability is important for a ho sted PBX solution It enables several virtual and independent PBXs for different customers to be run on one and the same device The virtual PBXs can be added or deleted dynamical ly without having to reboot the hardware Displaying presence A presence feature is included in the innovaphone PBX as part of the Unified Communications solution It enables the PBX sub scriber s calling status to be displayed on the telephone The fea ture is available under both SIP and H 323 protocols The pre sence feature works Zon all terminals including the SoftwarePhone The PBX manages the presence information it self Within a PBX it is possible for subscribers to set their cur rent presence status on the telephone by selecting the appro priate availability information from a list and if necessary by inputting additional text The presence feature is especially of in terest for branch enterprises as it works across all company lo cations thus significantly increasing communication efficiency The additional feature of SIP Federation enables messaging a
37. s are not automatically extended The my innovaphone portal sends reminders per email in due time before an SSA expires my innovaphone Portal en Cr The my innovaphone portal provides va su amp rious aids to manage and structure the li u seinnovaphone censes which are available As aweb por mn tal it is always available and can be used l sinnmaphone from any browser anywhere in the world All innovaphone PBX licenses are mana os 2 ha ged and the software service credits alloca Feen ted in this portal en O Activates a number of subscri bers on the PBX Enables redundant systems Enables mobile phones to be integrated into the PBX Enables an innovaphone PX to be used in a VMware envi ronment One IPVA license is needed for each installed PBX port license The SSC value is valid for one year s worth of upgrades to new firmware version releases free of charge Activates an ISDN primary ra te interface Activates an ISDN basic rate interface Codec activation for a PRI or BRI channel license Order number 02 00024 001 et seq de pendent on total number of subscribers Order number 02 00025 001 et seq ac cording to the number of port licenses Order number 02 00027 001 Order number 02 00029 002 Order number 02 00023 02 Order number 01 00500 03 Order number 01 00500 02 Order number 01 00500 04 innovaphone gt 16
38. s or other analogue sy stems The IP302 is therefore perfect for the innovaphone PBX in small branch offices Order no 01 00302 001 innovaphone gt gt 8 IP Adapters IP Adapters Various IP adapters are available to connect non VolP ca pable terminals in the innovaphone PBX They are used to in tegrate analogue telephones and fax devices into the telepho ne system Door intercoms can also be connected using adapters All innovaphone gateways and adapters support the fax over IP protocol T 38 especially for fax communication This is the only way to enable stable fax transmission over IP routes The IP28 combipack with its 16 analogue ports in one height unit in the server rack provides the highest port density in the smallest space Furthermore it is possible to integrate any number of units in the project Therefore almost any number of analogue lines and terminals can be operated from one central point With the help of DTMF control sequences analogue tele phones connected over IP adapters can use the innovapho ne PBX features Setting up call diversions picking up and parking calls and call protection are features which can thus be used by all telephones All IP adapters are completely equipped with and have all possible interface licenses pre installed Accessories 19 rack for up to 2 devices Order no 01 00999 001 already included in Combi Pack Licenses Licenses are
39. tems The port license includes all the innovaphone PBX features including call diversion call forward call completion on busy or no answer 3 party conference park call group functions and partner functions as well as displaying status and sending text messages Furthermore it is possible to run a second te lephone under the same registration on one license A combi nation of an IP telephone and a DECT telephone has proven useful for staff who move away from their desks The license for the Unified Communications client myPBX is also included Calls can be handled conveniently using the web application on the computer partners can be displayed messages sent and own status set Mobility license As an option the innovaphone PBX can be extended by a mobility module which makes it possible to integrate mobile phones in to the PBX Mobile phones can thus be integrated easily into the PBX making use of the PBX features The mo bile phone is then recognised as an internal subscriber by the PBX and the CTI software which hast o be installed separa tely Communication costs are much easier to control by integra ting mobile telephones into the innovaphone PBX as calls on mobiles are connected over the fixed line network A separa te server is not necessary as the mobility solution is fully inte grated in the innovaphone PBX gt innovaphone The mobility license allows a mobile phone to be used as a PBX subscriber in parall
40. viders The innovaphone IP62 also stands out as it communicates well with the innovaphone PBX and is easy to integrate Order no 50 00062 001 DECT headset mono for DECT power supply for IP1202 IP61 IP62 and IP63 Order no 50 00060 017 Order no 50 00060 015 innovaphone m The different functionalities of the innovaphone PBX are ac tivated by appropriate licenses The combination of individual licenses enables the right solution to be put together for every individual project of any size Licenses are managed in the my innovaphone web portal enabling licenses to be conven iently activated and bound to particular hardware at any time Port License The functionality of the innovaphone PBX is activated by port licenses The licenses can be ordered and installed indi vidually as needed Port licenses are based on the number of ports on the installed PBX A port license is needed for every object for all devices which are registered to accept telepho ne calls A port is a PBX object which serves to register devices These are either internal devices for PBX subscribers users executives or outside lines trunk gateway to the public net work The port license incorporates a good discounting sy stem The license costs continue to sink the higher the num ber of subscribers The first twenty licenses are dealt with in a different way They are especially good value in order to fa cilitate entry to small sys
41. xt to a VolP gateway with the innovaphone PBX Order no 01 00028 001 The IP24 is a successful compromise of high port density and mobility The IP adapter can be used both centrally in a server rack and de centrally Order no 01 00024 001 The small IP adapter is perfect for remote Fax devi ces The power supply using PoE provides for sim ple wiring and any space problems can be solved as it can be wall mounted Order no 01 00022 001 innovaphone r 10 IP Telephones IP Telephones The IP222 and IP232 telephones have been developed entirely in hou se and unite a very modern design with groundbreaking technological de tails This design telephone product li ne has been awarded the coveted red dot award product design At first glance the innovative handset cradle is particularly striking sugge sting the handset is floating The tele phones have a large colour display with optimal resolution and dependent on the model tradi tional function keys or an intuitive touchscreen The telepho nes are not only attractive to look at they set new standards concerning voice quality and power consumption The four standard USB interfaces on these telephones are perfectly suited for versatile extensions These interfaces can be used to easily connect headsets extension modules and other pe ripheral devices The new G 722 2 standard has been implemented which is an optimised version of the voice cod
42. ymbol on the telephone alternatively via e mail with or without message e Message Waiting Indication MWI is standard based according to H 450 7 can be used for 3rd party SIP and H 323 telephones e Voicemail menu easy to use with any DTMF telephone Return call Play save delete repeat message Jump to next previous message Record personal announcement e g personal gree ting Change PIN Pick up voicemail messages without PIN Programmable ACD and IVR The solution has been implemented on a script interpreter based on XML which is the core of the voicemail The scripts for voicemail are delivered ready for use and can easily be ad justed to fit your needs without needing much experience in XML E mails can thus be sent with sender information and data can be written or read in other systems e g for a custo mer number enquiry of an ERP system The XML script interpreter enables sophisticated IVR sy stems for complex requirements Own recorded announce ments can be called up dynamically and can be answered as DMTF tones by pressing numbers on the key pad gt innovaphone 18 innovaphone PBX Additional Software amp Tools Conference server The innovaphone PBX is capable of providing several tele phone conferences in various virtual rooms The number of participants is dependent on how many DSP channels have been reserved A waiting queue serves as the central starting point to the various rooms
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