Netgear PMPX1122
Contents
1. FS108 P o o NA SRXN3205 o o NA FS116 o o NA WAGL102 o o NA F5116P o o NA WAG102 o o NA FS526Tv2 1 1 o NA WG103 o o NA FS726T 1 1 o NA WN203 o o NA FS726TP 1 1 o NA WNAP210 o o NA FS728TLP 1 1 o NA WNAP320 o o NA FS728TP 1 1 o NA WNDAP350 o o NA FS728TS 1 1 o NA WNDAP360 o o NA FS750T2 1 1 o NA WNDAP6xx o o NA FS752TP 1 1 o NA XS708E o o NA FS752TS 1 1 o NA FVG318 o o NA FVS318 o o NA CATEGORY 2 FVS318G o o NA FVS318N o o NA FVS336G o o NA GS105 E PE o o NA GS108E P PE o o NA EDA500 8 8 NA GS108T 10 o NA FSM5210P L NA 1 3 GS110TP 10 o NA FSM7226P L NA 1 3 GS116 o o NA FSM7250P L NA 1 3 GS116E o o NA GS724TP 1 o NA GS116Ev2 o o NA GS724TPS 1 o NA GS510TP 1 1 o NA GS748TP 1 o NA GS516TP 1 o NA GS748TPS 1 o NA GS716T 1 o NA GS748TS 1 o NA GS724T 1 o NA GS748TS3U 1 o NA GS724TS 10 o NA GS752TP 1 o NA GS728TP 1 o NA GS752TPS 1 o NA GS728TPP 1 o NA GS752TPSB 1 o NA GS728TPSB 1 o NA GS752TS 1 o NA GS728TSB 1 1 o NA GS752TSB 1 o NA GS728TXS 1 o NA GS752TXS 1 o NA GS748T 1 1 o NA GS752TXSB 1 o NA JFS516 o o NA GSM5212 L NA 1 3 JFS524 o o NA GSM5212P 1 L NA 1 3 JFS524E o o NA GSM7212F L NA 1 3 JGS516 o o NA GSM7212P 1 L NA 1 3 JGS516PE o o NA GSM7224P L NA 1 3 JGS524 o o NA GSM7224SK 1 L NA 1 3 JGS524E o o NA GSM7224 200 L NA 1 3 JGS524Ev2 o o NA GSM7226LP 1 L NA 1 3 JGS524PE o o NA RN312xx o o NA RN102xx o o NA RN314xx o od2. NA RN104xx o or NA RN316xx o e NA RNDU2xxx o o NA WMS5316 o o NA SRX5308 o o NA XS712T 1 1 o NA NETGEAR ProSupport Service Offerings USA Canada Australia amp Select European Countries CATEGORY 3 _CATEGORY 4 EDA2000 o NA 3 GSM7252PS I L NA 3 EDA4000 o NA 3 GSM7252S I L NA 3 GSM7228PS I L NA 1 3 GSM7352S I L NA 3 GSM7228S 1 L NA 3 RD52xxxx o NA 3 GSM7248P 1 0 NA 1 3 RN322xxx o o 3 GSM7248SK 1 L NA 3 RN422xxx o o 3 GSM7248 200 1 L NA 3 RN12Pxxxx o NA 3 GSM7328FS 1 L NA 3 RN125Sxxxx o NA 3 GSM7328S IS NA 1 3 RN1 2Txxxx o NA 3 RDD516 o o NA XSM7224 1 L NA 3 RN516xx o o NA XSM7224S 1 L NA 3 RN716x o o NA RN212xxx o o NA WC752 o NA 1 3 es E LEGEND 1 1 Tech Support is included for 1 year with product purchase extension available 1 3 Onsite NBD is included for three 3 years with new product purchase extension available I L Tech Support is included for lifetime with product purchase Purchased after Dec 31 2011 NA Not Applicable o Option for new purchase extension or renewal extended hw warranty is included if applicable OG Option for new purchase or renewal available only if hardware warranty is valid Please refer to the ProSupport Part Number for each ProSAFE or ReadyNAS product O 2014 NETGEAR Inc NETGEAR the NETGEAR Logo ProSAFE ReadyDATA and ReadyNAS are
3. the length of the contract term NETGEAR recommends OnCall 24x7 for customers seeking hardware and software coverage Table 1 Warranty and Service Offerings Comparison Onsite Hardware Replacement NETGEAR provides three 3 years of NBD onsite hardware repl businesses ca supported by and select rac products See NETGEAR at include fully managed switches acement as ra NBD onsite support Th the NBD replacement prog wireless mount ReadyNAS Read the tables on the next pag its discretion will part of the warranty support for select business class produ n maintain critical networks with minimum down time and without the added costs of purchasing ext cts Now e products ram controllers yDATA9 es provide services using a combination of remote technical emediation advanced hardware replacement and onsite hardware repl failure NETGEAR provides the following acement In the event of a hardware support Ship a replacement unit for Next Business Day NBD arrival Dispatch a technician to arrive onsite who will Remove the fa iled unit Install the replacement unit including restoring the configuration file Test to ensure that the replacement unit is operational Package the fa iled unit for pick up Coverage amp response time 8 AM 5 PM Next Business Day Lifetime ProSafe 3 or 5 Years ReadyNAS ProSupport Se
4. trademarks of NETGEAR Inc in the United States and or other countries Other brand names mentioned herein are for identification purposes only and may be trademarks of their respective holder s Information is subject to change without notice All rights reserved ProSupport DS US INTL 18SDec2013
5. NETGEAR ProSupport Service Offerings USA Canada Australia amp Select European Countries Manage Your Network and Storage with Expert Support The NETGEAR ProSupport offerings provide you with peace of mind by extending and enhancing the standard warranty coverage included with your product purchase With ProSupport you get direct access to NETGEAR technical support engineers and the backup resources who can rapidly resolve critical technical issues Moreover the advanced hardware replacement feature with next business day arrival improves the overall uptime of your network and storage systems Extensive Support Networks to Meet Your Needs The NETGEAR Support network spans the globe with local support in over 26 countries NETGEAR Support Centers provide technical support in 16 different languages with English speaking support staff available 24x7 in North America Australia and major European countries Backed by NETGEAR R amp D engineering our technical support engineers have the proven expertise to quickly resolve even the most challenging technical problems Extends and Enhances Your Warranty Coverage XPressHW enhances the hardware replacement turnaround in the event of a failure from five 5 plus days typical to Next Business Day NBD OnCall 24x7 which includes XPressHW or NBD replacement extends the 90 day warranty entitled technical support phone and email for standard and advanced features to
6. rvice Offerings Option Lifetime Managed Switches One Yr Smart Switches 90 Days Others Warranty 7 10 Days Next Business XPressHW Day 3 or 5 Years Lifetime Managed Switches One Yr Smart Switches 90 Days Others One Yr Smart Switches 90 Days Others Lifetime Managed Switches Next Business OnCall 24x7 Day 1 30r 5 Years LEGEND E Check Product Warranty k Daily update with an Action Plan for Critical Escalations Email alert on new firmware releases Purchased after Dec 31 2011 v Included for the Service Term Footnotes Austria Belgium Denmark France Germany Ireland Italy Luxembourg Spain Sweden Switzerland The Netherlands amp UK Monday through Friday from 8am to 5pm local time excluding NETGEAR holidays Calls rnust be received and replacement authorization must be issued by the following cutoff time for NBD hardware replacement delivery US Canada 6 PM EST UK Ireland 2 PM Central Europe CET 2 PM Australia EST 2 PM Pre registration of the products is required to ensure NBD HW replacement with Onsite Tech service 3See customer responsibilities on backup of configuration files ProSupport Terms and Conditions NETGEAR ProSupport Service Offerings USA Canada Australia amp Select European Countries GATES AL EESAN
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