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Lenovo ThinkPlus L408

1. e On site repair second business day OSR 2BD e On site repair next business day OSR NBD e Hard disk drive or solid state drive retention HDD Update description New offerings for A70Z All in One one year on site Second business day base warranty for both regions EMAT regions Upgrade to e 1 year on site 2BD HDD SSD retention 3 years on site NBD e 3 years on site NBD HDD SSD retention 4 years on site NBD 4 years on site NBD HDD SSD retention 5 years on site NBD 5 years on site NBD HDD SSD retention The 7705 machine type is added to the three year on site second business day response offerings and removed from the three years customer carry in offerings Lenovo ThinkPlus warranty upgrade offerings for ThinkCentre Following are the ThinkPlus SAP orderable part numbers and the compatible Lenovo machine types they are valid for EMEA Region 1 offerings The following part numbers identified by the L denominator unless otherwise stated are available in the following countries e Austria e Belgium Denmark Finland France Lenovo Europe Middle East and Africa Lenovo is a registered trademark of Lenovo Corporation Services Announcement ZS09 0263 e Germany e Ireland e Israel e Italy e Luxembourg e Netherlands e Norway e Portugal e Spain e Switzerland e Sweden e UK Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre one year CCR base warranty machine types Thi
2. concurrently with the warranty period of the machine type ThinkCentre products with a four year base warranty Unless otherwise noted these offerings are only available during normal country business hours excluding public and national holidays e Five years on site repair service with a next business day response target This offering is valid from the purchase date of the ThinkPlus runs concurrently with the warranty period of the machine type and for an extra 12 months after the warranty period of the machine type ends e Four years on site repair service with a next business day response target This offering is valid from the purchase date of the ThinkPlus runs concurrently with the warranty period of the machine type and for an extra 12 months after the warranty period of the machine type ends e Five years on site repair service with a next business day response target including HDD SSD retention This offering is valid from the purchase date of the ThinkPlus runs concurrently with warranty period of the machine type and for an additional 24 months after the warranty period ends e Four years on site repair service with a next business day response target including HDD SSD retention This offering is valid from the purchase date of the ThinkPlus runs and ends concurrently with warranty period of the machine type e Four years on site repair service with a second business day response target including HDD SSD retention This offe
3. an extra 24 months after the warranty period of the machine type ends e Four years on site repair service with a next business day response target This offering is valid from the purchase date of the ThinkPlus runs concurrently with Lenovo Europe Middle East and Africa Lenovo is a registered trademark of Lenovo Corporation Services Announcement ZS09 0263 the warranty period of the machine type and for an extra 12 months after the warranty period of the machine type ends e Three years on site repair service with a next business day response target This offering is valid from the purchase date of the ThinkPlus runs and ends concurrently with the warranty period of the machine type e Five years customer carry in repair service This offering is valid from the purchase date of the ThinkPlus runs concurrently with the warranty period of the machine type and for an additional 24 months after the warranty period ends e Four years customer carry in repair service This offering is valid from the purchase date of the ThinkPlus runs concurrently with the warranty period of the machine type and for an additional 12 months after the warranty period ends e Five years on site repair service with a next business day response target including HDD SSD retention This offering is valid from the purchase date of the ThinkPlus runs concurrently with warranty period of the machine type and for an additional 24 months after the warranty period en
4. or all HDDs or SSDs removed from the machine if it has been replaced as part of the repair process If the machine is to be removed from the customer s control or presence any or all HDDs or SSDs can be removed and retained by the customer or his appointed representative Damage to parts not covered by base warranty Where a part has been damaged that is not covered by the base warranty or ThinkPlus offering then if it is available a replacement may be purchased directly from Lenovo Lenovo Europe Middle East and Africa Lenovo is a registered trademark of Lenovo Corporation 10 Services Announcement ZS09 0263 Prices Prices for Lenovo ThinkPlus warranty upgrade offerings for ThinkCentre can be obtained from your local Lenovo business partner or sales representative Announcement countries The Lenovo ThinkPlus warranty upgrade offerings for ThinkCentre are only available in the following countries Geographic restrictions may exist within some countries including those already noted for on site and courier based offerings Customers should confirm with their Business partner or Lenovo sales representative that the warranty upgrade offering is valid for their Lenovo machines locations Requests for service for machines outside of the coverage area will be delivered using the highest available service level up to but not exceeding the service level of the upgrade Requests for service in countries not included in the announcement li
5. 216 9219 9282 9283 9286 9287 9288 9342 9351 9352 9379 9638 9709 9784 9785 9953 Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre one year OSR 2BD base warranty machine types ThinkPlus ThinkPlus ThinkPlus part no 12x6417 1 Cc616 12x6418 1 C617 46D5014 Eligible 6139 7279 7749 8158 8329 8771 9120 9349 ID No description c646 Machine Types all models 6394 7345 7773 8163 8340 8773 9215 9636 6417 7346 8099 8168 8341 8778 9218 9702 6453 7347 8108 8287 8464 8782 9266 9703 7174 7515 8110 8288 8467 8785 9269 9704 7187 7522 8111 8289 8700 8800 9277 9705 7244 7719 8131 8291 8701 8801 9278 9948 7270 7721 8153 8294 8705 8802 9279 9949 UPG 1 YR OSR 2BD TO 3 YR OSR NBD UPG 1 YR OSR 2BD TO 4 YR OSR NBD UPG 1 YR OSR 2BD TO 3 YR OSR NBD HDD Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre three year CCR base warranty machine types Lenovo Europe Middle East and Africa Services Announcement ZS09 0263 Lenovo is a registered trademark of Lenovo Corporation ThinkPlus ThinkPlus ThinkPlus part no ID No description 10N3163 1 C545 UPG 3 YR CCR TO 4 YR CCR 12x6451 1 C635 UPG 3 YR CCR TO 3 YR OSR NBD 12x6452 1 C636 UPG 3 YR CCR TO 4 YR OSR NBD 4605015 c647 UPG 3 YR CCR TO 3 YR OSR NBD HDD Eligible Machine Types all models 2257 6066 6068 6069 6832 7304 7306 7348 7354 7355 7356 7357 7358 7611 8109 8118 8121 8123 81
6. 32 8135 8137 8159 8164 8166 8169 8326 8327 8328 8342 8343 8344 8417 8420 8422 8709 8711 8713 8715 8786 8791 8792 8794 8796 8803 8804 8805 8806 8817 8819 8979 8980 8982 8985 9018 9141 9142 9374 9378 9380 9383 9387 9389 9488 9489 9622 9623 9624 9640 9644 9851 9859 Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre three year OSR 2BD and three year OSR NBD base warranty machine types ThinkPlus ThinkPlus ThinkPlus part no ID No description 12x6419 1 c618 UPG 3 YR OSR to 4 YR OSR NBD 46D5017 c649 UPG 3 YR OSR to 3 YR OSR NBD HDD Eligible Machine Types all models 3063 3231 3285 3379 3656 3658 6071 6072 6073 6074 6075 6086 6087 6088 6089 6136 6137 6138 6175 6176 6177 6178 6209 6234 6239 6258 6302 6303 6395 6397 6418 6449 6486 6487 6488 6489 6490 6491 7057 7061 7062 7064 7065 7066 7103 7188 7220 7298 7303 7307 7359 7360 7373 7408 7479 7483 7484 7491 7506 7508 7514 7637 7638 7639 7705 7706 7715 7774 7799 7843 7847 8085 8104 8106 8107 8113 8114 8124 8136 8138 8141 8142 8143 8144 8146 8157 8160 8162 8165 8167 8170 8171 8172 8212 8213 8215 8296 8297 8298 8320 8380 8381 8382 8421 8423 8424 8708 8783 8788 8795 8798 8807 8808 8810 8811 8820 8854 8910 8991 8992 8994 9071 9087 9088 9143 9144 9158 9159 9162 9164 9169 9171 9172 9174 9181 9182 9193 9194 9196 9210 9265 9300 9301 9323 9325 9326 9330 9356 9384 9438 9439 9481 9482 9485 9486 9487 9625 9628 9631 9632 9635 9637 9641 9645 9694 9695 9708 9728 9788 9807 9935 9960 9964 9965 9
7. 9 9277 9278 9279 9349 9636 9702 9703 9704 9705 9948 9949 Lenovo Europe Middle East and Africa Lenovo is a registered trademark of Lenovo Corporation Services Announcement ZS09 0263 Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre three year CCR base warranty machine types ThinkPlus ThinkPlus ThinkPlus part no ID No description 41E9866 L511 UPG 3 YR CCR TO 4 YR CCR 73Y2732 L907 UPG 3 YR CCR TO 5 YR CCR 73Y2734 L909 UPG 3 YR CCR TO 3 YR CCR HDD 73Y2735 L910 UPG 3 YR CCR TO 4 YR CCR HDD 73Y2736 L911 UPG 3 YR CCR TO 5 YR CCR HDD 4109425 L40 UPG 3 YR CCR TO 3 YR OSR NBD 41E9867 L512 UPG 3 YR CCR TO 4 YR OSR NBD 73Y2733 L908 UPG 3 YR CCR TO 5 YR OSR NBD 4605019 L651 UPG 3 YR CCR TO 3 YR OSR NBD HDD 73Y2737 L912 UPG 3 YR CCR TO 4 YR OSR NBD HDD 73Y2738 L913 UPG 3 YR CCR TO 5 YR OSR NBD HDD Eligible Machine Types all models 2257 6066 6068 6069 6832 7304 7306 7348 7354 7355 7356 7357 7358 7611 8109 8118 8121 8123 8132 8135 8137 8159 8164 8166 8169 8326 8327 8328 8342 8343 8344 8417 8420 8422 8709 8711 8713 8715 8786 8791 8792 8794 8796 8803 8804 8805 8806 8817 8819 8979 8980 8982 8985 9018 9141 9142 9374 9378 9380 9383 9387 9389 9488 9489 9622 9623 9624 9640 9644 9851 9859 Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre three year OSR 2BD base warranty machine types ThinkPlus ThinkPlus ThinkPlus part no ID NO description 4109429 L374 UPG 3 YR OSR 2BD TO 3 YR OSR NBD 73Y2739 L914 UPG 3
8. 978 Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre All in One one year on site second business day base warranty machine types ThinkPlus ThinkPlus ThinkPlus part no ID No description 80Y5792 L405 UPG 1 YR OSR 2BD TO 1 YR OSR 2BD HDD 80Y5793 L406 UPG 1 YR OSR 2BD TO 3 YR OSR NBD 80Y5794 L407 UPG 1 YR OSR 2BD TO 3 YR OSR NBD HDD 80Y5795 L408 UPG 1 YR OSR 2BD TO 4 YR OSR NBD 80Y5796 L409 UPG 1 YR OSR 2BD TO 4 YR OSR NBD HDD 80Y5797 L410 UPG 1 YR OSR 2BD TO 5 YR OSR NBD 80Y5798 L411 UPG 1 YR OSR 2BD TO 5 YR OSR NBD HDD Eligible Machine Types all models Lenovo Europe Middle East and Africa Lenovo is a registered trademark of Lenovo Corporation Services Announcement ZS09 0263 1165 Offering descriptions upgrades to base warranty ThinkCentre products with a one year base warranty Unless otherwise noted these offerings are only available during normal country office hours excluding public and national holidays e Four years on site repair service with a next business day response target This offering is valid from the purchase date of the ThinkPlus runs concurrently with warranty period of the machine type and for an additional 36 months after the warranty period ends e Three years on site repair service with a next business day response target This offering is valid from the purchase date of the ThinkPlus runs concurrently with warranty period of the machine type and for an additional 24 months af
9. Lenovo Europe Middle East and Africa Services Announcement ZS09 0263 dated December 15 2009 Lenovo ThinkPlus warranty upgrade offerings for ThinkCentre systems Table of contents 1 Overview 2 Description 2 Key prerequisites 11 Prices 2 Planned availability date 11 Announcement countries At a glance Lenovo adds the following newly announced machine types to the Lenovo ThinkPlus warranty upgrade offerings for ThinkCentre systems One year on site second business day base warranty machine types 1165 This is the first ThinkCentre A70z All in One machine type New offerings will be created for this machine type Lenovo deletes from the ThinkPlus warranty upgrade offerings for ThinkCentre systems the following machine types that are no longer eligible 8084 8086 8087 8089 8177 8183 8184 8185 8187 8188 8189 8193 8194 8708 8710 8712 8714 8719 8818 Refer to the Description section for full details Overview ThinkPlus warranty upgrades are only available from Lenovo These ThinkPlus offerings provide up to five years of hardware maintenance coverage including the machine warranty period in an electronic format The easy registration process of the attractively priced ThinkPlus offerings helps to ensure that a high quality maintenance service can be provided These ThinkPlus offerings are available through the same Business Partners who sell the relating Lenovo hardware The intention is to enable th
10. ThinkPlus runs and ends concurrently with warranty period of the machine type e One year on site repair service with a second business day response target including HDD SSD retention This offering is valid from the purchase date of the ThinkPlus runs and ends concurrently with warranty period of the machine type e Four years customer carry in repair service including HDD SDD retention This offering is valid from the purchase date of the ThinkPlus runs concurrently with the warranty period of the machine type and for an additional 36 months after the warranty period ends e Three years customer carry in repair service including HDD SDD retention This offering is valid from the purchase date of the ThinkPlus runs concurrently with the warranty period of the machine type and for an additional 24 months after the warranty period ends e One year customer carry in repair service including HDD SDD retention This offering is valid from the purchase date of the ThinkPlus runs and ends concurrently with the warranty period of the machine type ThinkCentre products with a three year base warranty Unless otherwise noted these offerings are only available during normal country business hours excluding public and national holidays e Five years on site repair service with a next business day response target This offering is valid from the purchase date of the ThinkPlus runs concurrently with the warranty period of the machine type and for
11. YR OSR 2BD TO 5 YR OSR NBD 4169871 L516 UPG 3 YR OSR 2BD TO 4 YR OSR NBD 73Y2740 L915 UPG 3 YR OSR 2BD TO 3 YR OSR 2BD HDD 46D5021 L653 UPG 3 YR OSR 2BD TO 3 YR OSR NBD HDD 73Y2741 L916 UPG 3 YR OSR 2BD TO 4 YR OSR NBD HDD 73Y2742 L917 UPG 3 YR OSR 2BD TO 5 YR OSR NBD HDD Eligible Machine Types all models 3379 6071 6072 6073 6074 6075 6175 6239 6258 6302 6303 6395 6418 6449 7057 7103 7188 7220 7298 7303 7359 7360 7373 7479 7483 7484 7491 7506 7705 7706 7715 7774 7799 7847 8085 8104 8107 8113 8124 8136 8138 8141 8143 8146 8157 8160 8162 8165 8167 8170 8171 8212 8215 8296 8297 8298 8320 8380 8381 8382 8421 8423 8424 8783 8788 8795 8798 8807 8808 8810 8811 8820 8854 8910 8991 8992 8994 9071 9087 9088 9143 9144 9169 9171 9172 9174 9181 9182 9193 9194 9196 9265 9356 9384 9438 9439 9481 9482 9485 9486 9487 9625 9628 9631 9632 9635 9637 9641 9645 9708 9788 9807 9960 9964 9965 9978 Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre three year OSR NBD base warranty machine types ThinkPlus ThinkPlus ThinkPlus part no ID No description 41 9872 L517 UPG 3 YR OSR NBD TO 4 YR OSR NBD Lenovo Europe Middle East and Africa Lenovo is a registered trademark of Lenovo Corporation Services Announcement ZS09 0263 73Y2743 L918 UPG 3 YR OSR NBD TO 5 YR OSR NBD 46D5022 L654 UPG 3 YR OSR NBD TO 3 YR OSR NBD HDD 73Y2744 L919 UPG 3 YR OSR NBD TO 4 YR OSR NBD HDD 73Y2745 L920 UPG 3 YR OSR NBD TO 5 YR OSR NBD HDD Eligible Machine Ty
12. ds e Four years on site repair service with a next business day response target including HDD SSD retention This offering is valid from the purchase date of the ThinkPlus runs concurrently with warranty period of the machine type and for an additional 12 months after the warranty period ends e Three years on site repair service with a next business day response target including HDD SSD retention This offering is valid from the purchase date of the ThinkPlus runs and ends concurrently with warranty period of the machine type e Three years on site repair service with a second business day response target including HDD SSD retention This offering is valid from the purchase date of the ThinkPlus runs and ends concurrently with warranty period of the machine type e Five years customer carry in repair service including HDD SDD retention This offering is valid from the purchase date of the ThinkPlus runs concurrently with the warranty period of the machine type and for an additional 24 months after the warranty period ends e Four years customer carry in repair service including HDD SDD retention This offering is valid from the purchase date of the ThinkPlus runs concurrently with the warranty period of the machine type and for an additional 12 months after the warranty period ends e Three years customer carry in repair service including HDD SDD retention This offering is valid from the purchase date of the ThinkPlus runs and ends
13. e Business Partner to offer his customer an off the shelf warranty upgrade or post warranty offering at the time the customer purchases the machine To enable the Business Partners to select the correct ThinkPlus offering for a particular machine type a services selection guide is available providing a cross reference list of ThinkPlus and PhysicalPac offerings to applicable machine types ThinkPlus offerings have a part number and can be ordered through UPOS SAP in the same manner as Lenovo products To be eligible for service and to maximize the upgraded warranty coverage period ideally a ThinkPlus offering should be purchased by the customer within 30 days of the purchase of the machine type to which it applies It is possible for upgrades to be purchased and registered at any time during a machine s base warranty period however this reduces the upgraded coverage period ThinkPlus offerings must be registered by the customer within 21 days of its purchase by completing the e mail based online registration process provided Lenovo Europe Middle East and Africa Lenovo is a registered trademark of Lenovo Corporation Services Announcement ZS09 0263 Key prerequisites The Lenovo ThinkPlus offerings in this announcement are only applicable to Lenovo ThinkCentre machine types Planned availability date December 15 2009 Description Definitions The following abbreviations are used in this document e Customer carry in repair CCR
14. hinkPlus ThinkPlus ThinkPlus part no ID No description 80Y5792 L405 UPG 1 YR OSR 2BD TO 1 YR OSR 2BD HDD 80Y5793 L406 UPG 1 YR OSR 2BD TO 3 YR OSR NBD 80Y5794 L407 UPG 1 YR OSR 2BD TO 3 YR OSR NBD HDD 80Y5795 L408 UPG 1 YR OSR 2BD TO 4 YR OSR NBD 80Y5796 L409 UPG 1 YR OSR 2BD TO 4 YR OSR NBD HDD 80Y5797 L410 UPG 1 YR OSR 2BD TO 5 YR OSR NBD 80Y5798 L411 UPG 1 YR OSR 2BD TO 5 YR OSR NBD HDD Eligible Machine Types all models 1165 EMEA Region 2 offerings Lenovo Europe Middle East and Africa Lenovo is a registered trademark of Lenovo Corporation Services Announcement ZS09 0263 The following part numbers identified by the C denominator unless otherwise stated are available in the following countries e Bulgaria e Croatia e Czech Republic e Greece e Hungary e Poland e Romania e Russia 1 e Slovakia e Slovenia e South Africa e Turkey Notes 1 Only these offerings are available in Russia Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre one year CCR base warranty machine types ThinkPlus ThinkPlus ThinkPlus part no ID No description 10N3158 1 C540 UPG 1 YR CCR TO 3 YR CCR 10N3159 1 C541 UPG 1 YR CCR TO 4 YR CCR 12x6449 1 c633 UPG 1 YR CCR TO 3 YR OSR NBD 12x6450 1 c634 UPG 1 YR CCR TO 4 YR OSR NBD 46D5016 c648 UPG 1 YR CCR TO 3 YR OSR NBD HDD Eligible Machine Types all models 6306 7280 7290 7523 7560 8090 8122 8134 8148 8292 8295 8465 8468 8772 8774 8779 8799 8973 8975 9
15. ice Lenovo assumes no responsibility regarding the accuracy of the information that is provided by Lenovo and use of such information is at the recipient s own risk Information Lenovo publishes on the World Wide Web may contain references or cross references to Lenovo products programs and services that are not announced or available in your country Such references do not imply that Lenovo intends to announce such products programs or services in your country Consult your local Lenovo business contact for information regarding the products programs and services which may be available to you Lenovo s obligations with respect to its products and services are governed solely by the agreements under which they are provided Additional terms of use are located at http www lenovo com legal us en Lenovo Europe Middle East and Africa Lenovo is a registered trademark of Lenovo Corporation Services Announcement ZS09 0263
16. nkPlus ThinkPlus ThinkPlus part no ID No description 41 9430 L375 UPG 1 YR CCR TO 3 YR CCR 41E9864 L509 UPG 1 YR CCR TO 4 YR CCR 73Y2725 L900 UPG 1 YR CCR TO 1 YR CCR HDD 73Y2726 L901 UPG 1 YR CCR TO 3 YR CCR HDD 73Y2727 L902 UPG 1 YR CCR TO 4 YR CCR HDD 41E9785 L505 UPG 1 YR CCR TO 1 YR OSR NBD 4109426 L79 UPG 1 YR CCR TO 3 YR OSR NBD 4169865 L510 UPG 1 YR CCR TO 4 YR OSR NBD 73Y2728 L903 UPG 1 YR CCR TO 1 YR OSR NBD HDD 46D5020 L652 UPG 1 YR CCR TO 3 YR OSR NBD HDD 73Y2729 L904 UPG 1 YR CCR TO 4 YR OSR NBD HDD Eligible Machine Types all models 6306 8090 7280 7290 7523 7560 8122 8134 8148 8292 8295 8465 8468 8772 8774 8779 8799 8973 8975 9216 9219 9282 9283 9286 9287 9288 9342 9351 9352 9379 9638 9709 9784 9785 9953 Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre one year OSR 2BD base warranty machine types ThinkPlus ThinkPlus ThinkPlus part no ID No description 41D0011 L500 UPG 1 YR OSR 2BD TO 3 YR OSR NBD 41E 9870 L515 UPG 1 YR OSR 2BD TO 4 YR OSR NBD 73Y2730 L905 UPG 1 YR OSR 2BD TO 1 YR OSR 2BD HDD 46D5018 L650 UPG 1 YR OSR 2BD TO 3 YR OSR NBD HDD 73Y2731 L906 UPG 1 YR OSR 2BD TO 4 YR OSR NBD HDD Eligible Machine Types all models 6139 6394 6417 6453 7174 7187 7244 7270 7279 7345 7346 7347 7515 7522 7719 7721 7749 7773 8099 8108 8110 8111 8131 8153 8158 8163 8168 8287 8288 8289 8291 8294 8329 8340 8341 8464 8467 8700 8701 8705 8771 8773 8778 8782 8785 8800 8801 8802 9120 9215 9218 9266 926
17. pes all models 3063 3231 3285 3656 3658 6086 6087 6088 6089 6136 6137 6138 6176 6177 6178 6209 6234 6397 6486 6487 6488 6489 6490 6491 7061 7062 7064 7065 7066 7307 7408 7508 7514 7637 7638 7639 7843 8106 8114 8142 8144 8172 8213 8798 9158 9159 9162 9164 9210 9300 9301 9323 9325 9326 9330 9694 9695 9728 9935 Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre four year OSR 2BD base warranty machine types ThinkPlus ThinkPlus ThinkPlus part no ID No description 73Y2746 L921 UPG 4 YR OSR 2BD TO 4 YR OSR NBD 73Y2747 L922 UPG 4 YR OSR 2BD TO 5 YR OSR NBD 73Y2748 L923 UPG 4 YR OSR 2BD TO 4 YR OSR 2BD HDD 73Y2749 L924 UPG 4 YR OSR 2BD TO 4 YR OSR NBD HDD 73Y2750 L925 UPG 4 YR OSR 2BD TO 5 YR OSR NBD HDD Eligible Machine Types all models 7092 7090 7626 7627 7628 7630 7635 Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre four year OSR NBD base warranty machine types ThinkPlus ThinkPlus ThinkPlus part no ID No description 73Y2751 L926 UPG 4 YR OSR NBD TO 5 YR OSR NBD 73Y2752 L927 UPG 4 YR OSR NBD TO 4 YR OSR NBD HDD 73Y2753 L928 UPG 4 YR OSR NBD TO 5 YR OSR NBD HDD Eligible Machine Types all models 5897 6076 6077 6078 6081 7094 7096 7098 7571 7582 7629 8115 8120 8214 8494 8812 8813 8814 8816 9089 9156 9157 9160 9211 9646 9647 9648 9649 Lenovo ThinkPlus warranty upgrade UPG offerings for ThinkCentre All in One one year on site second business day base warranty machine types T
18. pot where your machine will be exchanged or repaired The AWSP or repair depot will inform you when your repaired or exchange machine is ready for collection On site repair service second business day A service technician will be dispatched to arrive at your location within the next two business days from the time the problem determination is finished In all other cases the date and time for on site intervention will be mutually agreed upon The 2nd business day response time is an average target and not a committed service level neither for response time nor for problem resolution time On site repair service next business day A service technician will be dispatched to arrive at your location within the next business day from the time the problem determination is finished In all other cases the date and time for on site intervention will be mutually agreed upon The next business day response time is an average target and not a committed service level neither for response time nor for problem resolution time On site repair service activities Lenovo will either repair or exchange the failing machine at your location and verify its functionality You must provide a suitable working area that is safe clean and well lit to allow disassembly and reassemble of the Lenovo machine Service activities with HDD retention In addition to the repair service activities detailed above the customer or his appointed representative may retain any
19. ring is valid from the purchase date of the ThinkPlus runs and ends concurrently with warranty period of the machine type Notes Lenovo Europe Middle East and Africa Lenovo is a registered trademark of Lenovo Corporation Services Announcement ZS09 0263 e The customer must register their ThinkPlus offering to activate the service This will avoid any further delay due to entitlement verifications e Some parts of Lenovo machines are designated as customer replaceable units CRUs for example keyboards memory or HDDs Service activity descriptions Problem determination Lenovo will perform problem determination remotely You are requested to work with Lenovo during problem determination and to perform those activities that Lenovo may request The problem determination aim is to identify whether the problem resides with your Lenovo Machine or with other machines or software If the problem determination result is that your Lenovo machine is failing and non functional then the appropriate actions for the warranty or warranty upgrade will be put in place NOTE The customer is responsible for ensuring that all data on their ThinkCentre is backed up prior to a repair being attempted Failure to do so will result in loss of data if the HDD or SDD is replaced or reloaded as part of the repair process Customer carry in repair You are requested to take your failing machine to the nearest authorized warranty service provider or repair de
20. st below will be delivered under the machines base warranty applying international warranty rules Refer to the Lenovo Web site for full information on international warranty http www lenovo com e Austria e Belgium e Bulgaria 1 e Croatia e Czech Republic e Denmark e Finland e France 2 e Germany e Greece e Hungary e Ireland e Israel e Italy e Luxembourg e Netherlands e Norway e Poland e Portugal e Romania e Russia 3 e Slovakia e Slovenia 4 e South Africa e Spain e Sweden e Switzerland e Turkey e United Kingdom 5 Lenovo Europe Middle East and Africa Lenovo is a registered trademark of Lenovo Corporation 11 Services Announcement ZS09 0263 Notes 1 Bulgaria is limited to the capital Sofia for on site service 2 Excluding DOM TOM and all other French overseas territories and dependencies 3 Russia is limited to 100Km of Moscow centre for on site service 4 Slovenia is limited to 50 km radius of Ljubljana for on site service 5 Mainland U K only for on site service Trademarks Lenovo ThinkPlus and ThinkCentre are registered trademarks of Lenovo Corporation in the United States other countries or both Other company product and service names may be trademarks or service marks of others Terms of use Information may be changed or updated without notice Lenovo may also make improvements and or changes in the products and or the programs described in this information at any time without not
21. ter the warranty period ends e One year on site repair service with a next business day response target This offering is valid from the purchase date of the ThinkPlus and runs and ends concurrently with warranty period of the machine type e Four years customer carry in repair service This offering is valid from the purchase date of the ThinkPlus runs concurrently with the warranty period of the machine type and for an additional 36 months after the warranty period ends e Three years customer carry in repair service This offering is valid from the purchase date of the ThinkPlus runs concurrently with the warranty period of the machine type and for an additional 24 months after the warranty period ends e Four years on site repair service with a next business day response target including HDD SSD retention This offering is valid from the purchase date of the ThinkPlus runs concurrently with warranty period of the machine type and for an additional 36 months after the warranty period ends e Three years on site repair service with a next business day response target including HDD SSD retention This offering is valid from the purchase date of the ThinkPlus runs concurrently with warranty period of the machine type and for an additional 24 months after the warranty period ends e One year on site repair service with a next business day response target including HDD SSD retention This offering is valid from the purchase date of the

Lenovo ThinkPlus L408

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