APC Back-UPS 700
Contents
1. disable the Power Saving Master and Controlled Outlets The Controlled Outlets are not supplying power even though the Master device is not in sleep mode The Master Outlet threshold may be incorrectly set Adjust the threshold when the Master outlet signals the Controlled Outlets to shut down Back UPSO RS Installation and Operation Specifications General Topology Line Interactive Input Rated input voltage 120 Vac Phase Single phase 2 ground Frequency Input voltage range 50 60 Hz autosensing Default setting 88 V 141 V Lower Limit Voltage Range 78 V 144 V on AVR operation Upper Limit Voltage Range 88 V 137 V Power cable length 6 ft Input plug type NEMAS 15 Output Output plug type NEMAS 15R Output outlet Back up outlets 3 Surge outlets 3 Maximum load 700 VA 420 W Output voltage 115 Vac 8 Frequency 50 60 Hz 1 On battery waveform Stepped sine wave Transfer time Maximum 8 ms Surge Protection Noise Surge protection Yes Noise filter Yes Data line protection ADSL ISDN 10 100Base T Interface Interface USB v1 1 APC Worldwide Customer Support Technical Support Internet Worldwide http www apc com support http www apc com 1 401 789 5735 Service Tf the Back UPS arrived damaged notify the carrier If the Back UPS requires service do not return it to the dealer 1 C2. software interface cable to the data port and the other end to a computer with access to the internet 2 Go to www apc com tools download Router Computer 2 Printer or Scanner Monitor bu089a 3 Select PowerChute Personal Edition Then select the appropriate operating system and follow the instructions to download the software Operation Display interface ON LINE emma SENSITIVITY Dar BATT LOW E AN Manua EVENT 6 Le eae RUN TIME IN MINUTES yr Mm ot Pit our LOAD o_ vr LJ GG KVA bu027a Description if the icon is illuminated oO 2 88 O 00 O On Line The UPS is supplying utility power to connected equipment Power Saving Master and controlled outlets are enabled saving power when the master device goes into sleep or standby mode Load Capacity The load is indicated by the number of sections illuminated one to five If the load exceeds the rated capacity the Overload symbol will flash off and on Battery Charge The battery charge level is indicated by the number of sections illuminated When all five blocks are illuminated the Back UPS is at full charge When one block is filled the Back UPS is near the end of its battery capacity the indicator will flash and the unit will beep continuously Overload The power demand from t
3. 60 seconds of no activity Mute Event Specific gt 02 On Disable any audible alarms caused by an event af General Status Enable a 2 On Enable or disable the audible alarms The Mute icon will Disable ad illuminate and the unit will beep one time The Mute function will not activate unless the UPS is operating on battery power Sensitivity 6 Off The Load Capacity icon will blink indicating that the unit is in ly programming mode Use the POWER button to scroll through Low Medium and High stop at selected sensitivity The unit will beep to confirm selection See Configuration for details Master Controlled y 2 On The leaf icon will darken indicating that the Master Outlet feature outlet Enable Disable ad Ee is disabled or illuminate to indicate the Master Outlet feature is enabled The unit will beep once Master Enable 5 6 On While calibrating the threshold setting the device connected to Threshold a Ey the Master Outlet should be turned off or placed in Standby or Calibration Sleep mode Upon completion Power Saving icon will flash 3 and beep 3 times Self Test manual 6 On The UPS will perform a test of the internal battery Note This ly will happen automatically when the unit is turned ON Event Reset 0 2 On When the Event screen is visible press and hold DISPLAY then ly EJ press POWER to clear the utility failure event counter Fault Reset 2 Fault After a fault has been identified press POWER to remove the D visual indication
4. Arc by Schneider Electric Back UPS RS 700 Installation amp Operation Inventory Safety Do not install the UPS in direct N sunlight in excessive heat humidity or in contact with 9 Dx K Y fluids Do not connect a laser printer or hair dryer to the unit bu001a Ensure that the connected equipment does not exceed the maximum load Overview Front panel Rear Panel O Mute O Ethernet ports O Power On Off O Master outlet Display Menu Circuit breaker O Display interface O Battery back up outlets play y back up O Surge protection outlets O Controlled outlets O Data port Y gt O g Connect the battery 0 Charge the battery for at least 16 hours before use Connect the equipment Connect the equipment 1 Connect equipment to the Battery Backup and Surge Protection outlets When the Back UPS is receiving AC power these SS outlets will supply power to connected equipment During a Sa power outage or other utility problems the Battery Backup outlets receive power for a limited time from the unit 2 Use the AC power cord to connect the Back UPS directly to a utility power outlet 3 Connect a router or cable modem to the corresponding ports Install PowerChute Personal Edition software L 1 Connect the supplied USB
5. and return to standby status Back UPSO RS Installation and Operation Troubleshooting Problem Possible Cause Corrective Action Back UPS will not switch on The unit is not connected to utility power Ensure that the unit is securely connected to an AC outlet The circuit breaker has been tripped Disconnect non essential equipment from the unit Reset the circuit breaker Re connect equipment one item at a time If the circuit breaker is tripped again disconnect the device that caused the trip The internal battery is not connected Connect the battery The utility input voltage is out of range Adjust the transfer voltage and sensitivity range The unit does not provide power during a utility power outage Ensure that essential equipment is not plugged into a SURGE ONLY outlet Disconnect equipment from the SURGE ONLY outlet and re connect to a BATTERY BACKUP outlet The unit is operating on battery power while connected to utility power The unit does not provide the expected amount of backup time The REPLACE BATTERY indicator is illuminated The plug has partially pulled out of the wall outlet the wall outlet is no longer receiving utility power or the circuit breaker has been tripped The unit is performing an automatic self test Ensure that the plug is fully inserted into the wall outlet Ensure that the wall outlet is receiving utility power by checking it wi
6. bad battery indicated by the flashing icon Warning 2 Backup battery ON BATT Warning 4 The battery charge is low and overload condition This is the Battery Charge indicator bar 20 indicated by the flashing overload 1s flashing icon _ P System Faults The unit will display the fault messages Contact APC Technical Support for additional support SEE e FOI On Battery Overload MANUAL F02 On Battery Output Short e F03 On Battery Xcap Overload e F04 Clamp Short e F05 Charge Fault A SEE e F06 Relay Welding MANUAL e F07 Temperature a M e F08 Fan Fault n F09 Internal Fault LI I E Back UPSO RS Installation and Operation Function Button Quick Reference Timing UPS Function Button seconds Status Description Power Power On 0 2 Off Press POWER to start receiving input utility power If A C input ly power is not available the unit will run on battery power Power Off 2 On The unit is not receiving input utility power but is providing ly surge protection Display Status Inquiry 0 2 On Verify the status or condition of the unit The LCD will illuminate zih for 60 seconds Full Time Power 2 On The LCD will illuminate and the unit will beep to confirm the Saving mode zih Full Time mode The LCD will darken and the unit will beep to confirm the Power Saving mode While in Power Saving Mode the LCD will illuminate if a button is pressed then darkens after
7. cognize a Master device such as a desktop computer or an A V receiver and Controlled peripheral devices such as a printer speakers or a scanner When the Master device goes into Sleep or Standby mode or turns OFF the Controlled device s will shut down as well saving electricity Enable the Power Saving feature Press and hold MUTE and DISPLAY simultaneously for two seconds The unit will beep to indicate that the feature is enabled The leaf icon on the display will illuminate Disable the Power Saving feature Press and hold MUTE and DISPLAY simultaneously for two seconds The unit will beep to indicate that the feature is disabled The leaf icon on the display will darken Setting the threshold The amount of power used by a device in Sleep or Standby mode varies between devices It may be necessary to adjust the threshold at which the Master outlet signals the Controlled outlets to shut down 1 Ensure a master device is connected to the Master outlet Put that device into Sleep or Standby mode or turn it OFF 2 Press DISPLAY and MUTE simultaneously and hold for six seconds until the leaf icon flashes three times and the unit beeps three times 3 The Back UPS unit will now recognize the threshold level of the Master device and save it as the new threshold setting Power Saving LCD Display When unit power is On the LCD may remain illuminated or be darkened for energy savings 1 Full Time LCD Mode Press and hold DISPLAY for two sec
8. he load has exceeded the capacity of the Back UPS Event An event has occurred and the unit needs attention Automatic Voltage Regulation The unit is compensating for extremely low input voltage but is not using battery power In Input voltage Out Output voltage System Faults The system has a fault The fault number will illuminate on the display interface See System Faults on page 4 Mute The audible alarm has been turned off Replace Battery The battery is not connected or is nearing the end of its useful life Replace the battery On Battery tThe unit is supplying battery backup power to the connected equipment it will beep four times every 30 seconds 2 Back UPSO RS Installation and Operation Modes of operation Press DISPLAY to scroll through the display screens On Line Mode On Battery Mode Input Voltage Estimated runtime in minutes Counter Power Event Counter Estimated run time Output Voltage Load in Watts Input Voltage Load in Load in Watts Output Voltage Load in Output Frequency Output Frequency Other status indicators AVR The Automatic Voltage Regulation AVR feature will compensate for excessively low input LA voltages without using battery power When the AVR symbol is illuminated on the LCD the unit is AVR in Boost mode using the AVR feature Configuration Power Saving Master and Controlled outlets To conserve electricity configure the Back UPS to re
9. onds The LCD will illuminate and the unit will beep to confirm the Full Time mode 2 Power Saving Mode Press and hold DISPLAY for two seconds The LCD will darken and the unit will beep to confirm the Power Saving mode While in Power Saving Mode the LCD will illuminate if a button is pressed 1t then darkens after 60 seconds of no activity Back UPSO RS Installation and Operation 3 Unit sensitivity Adjust the sensitivity of the UPS to control when it will switch to battery power the higher the sensitivity the more often the unit will switch to battery power 1 Ensure the unit is connected to utility power but is OFF 2 Press and hold the POWER button for six seconds The LOAD CAPACITY bar will flash on and off indicating that the unit is in programming mode 3 Press POWER again to rotate through the menu options Stop at selected sensitivity The unit will beep to confirm the selection A T Low sensitivity Medium sensitivity High sensitivity 78 144 Vac 88 141 Vac 88 137 Vac Input voltage is extremely low or The Back UPS frequently switches to The connected equipment is high Not recommended for battery power sensitive to voltage fluctuations computer loads Warnings and System Faults Warnings Press DISPLAY to scroll through the display screens Warning 1 ON LINE overload condition Warning 3 In ON LINE mode and there is a LINE icon and the flashing overload icon indicated by the illuminated ON
10. onsult the Troubleshooting section to eliminate common problems 2 If the problem persists go to http www apc com support 3 If the problem still persists contact APC Technical Support Have the Back UPS model number serial number and date of purchase available Be prepared to troubleshoot the problem with an APC Technical Support representative If this is not successful APC will issue a Return Merchandise Authoriza tion RMA number and a shipping address Warranty The standard warranty is three 3 years from the date of pur chase APC s standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to the assignment of asset tags and set de preciation schedules must declare such a need at first contact with an APC Technical Support representative APC will ship the replacement unit once the defective unit has been received by the repair department or cross ship upon the receipt of a val id credit card number The customer pays for shipping the unit to APC APC pays ground freight transportation costs to ship the replacement unit to the customer Customer support and warranty information is available at the APC Web site www apc com 2009 American Power Conversion All rights reserved All APC trademarks are property of American Power Conversion Other trademarks are property of their respective owners 990 3583 06 2009
11. th another device No action is necessary The utility input voltage is out of range the frequency is out of range or the waveform is distorted Battery Backup outlets may be fully or improperly loaded Adjust the transfer voltage and sensitivity range Disconnect non essential equipment from the BATTERY BACKUP outlets and connect the equipment to SURGE ONLY outlets The battery was recently discharged due to a power outage and has not fully recharged Charge the battery cartridge for 16 hours The battery has reached the end of its useful life The battery has reached the end of its useful life Replace the battery Replace the battery The OVERLOAD indicator is illuminated The equipment connected to the unit is drawing more power than the unit can provide Disconnect non essential equipment from the BATTERY BACKUP outlets and connect the equipment to SURGE ONLY outlets The SYSTEM FAULT indicator is illuminated all the front panel indicators are flashing Power is not supplied to some outlets There is an internal fault Power to the Controlled Outlets has intentionally been turned off Determine which internal fault message is displayed by matching the number displayed on the LCD with the corresponding Fault Message see System Faults and contact APC Technical Support Confirm that the correct peripherals are connected to Controlled Outlets If this feature is not desired
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