Cisco License Unified Communications Manager 7.0 7835 Appliance 2500 eDL
Contents
1. A complete list of new features included in Cisco Unified Communications Manager Version 7 0 is presented in Table 1 Table 1 New Features in Cisco Unified Communications Manager 7 0 For Easier Administration Saving You Time and Resources e Calling party normalization e E 164 with dialing e Local route groups and transformation Trusted relay point e Intelligent bridge selection Mobility Features Dial via Office Directed call park Reverse callback e Simultaneous ring time of day access list 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 1 of 15 Data Sheet Greater Interoperability with Partners e Click to conference with IBM Sametime e Simultaneous ring Uniform Resource Identifier URI dialing with Microsoft OCS T 38 Fax interoperability with Microsoft Exchange e Active Directory 2008 New Telephony Features Directed call pick up e Do not disturb call reject e Directed call pickup e Extension mobility feature safe Phone services provisioning Additional Localization e Estonian e Latvian e Lithuanian New SIP Support e Single button barge e Join across lines Busy lamp field BLF alert BLF pickup e Conference chaining e Do not disturb call reject e Cisco Uni2. Cisco MCS 7800 Series Media Convergence Servers including Cisco MCS 7815 MCS 7816 MCS 7825 MCS 7828 MCS 7835 and MCS 7845 e Selected third party servers for details visit http Awww cisco com go swonly e Cisco Unified Communications Manager Business Edition for details visit http www cisco com en US products ps7273 index html The appliance model provides a platform for call processing with the software preloaded on a Cisco MCS platform the software is optionally available as a DVD kit for equivalent customer provided servers The appliance comes with a single firmware image that includes the underlying operating system as well as the Cisco Unified Communications Manager application The appliance is accessed through a GUI and a command line interface CLI has been added to facilitate diagnostics and basic system management such as the starting or stopping of services and rebooting of the appliance No access to the underlying operating system is necessary All system management activities for example disk space monitoring system monitoring and upgrades are controlled through the GUI Because onboard agents are no longer supported on the appliance all Cisco Unified Communications Manager management interfaces are enhanced to allow tight integration with third party applications Additionally the Simple Network Management Protocol SNMP interface has added an overall syslog performance MIB The Serviceability interface has i
3. Afeafe CISCO Data Sheet Cisco Unified Communications Manager Version 7 0 Cisco Unified Communications Solutions unify voice video data and mobile applications on fixed and mobile networks enabling easy collaboration every time from any workspace Product Overview Cisco Unified Communications Manager is the powerful call processing component of the Cisco Unified Communications Solution It is a scalable distributable and highly available enterprise IP telephony call processing solution New with Cisco Unified Communications Version 7 0 Features Highlights and Benefits As user needs evolve Cisco Unified Communications Manager continues to evolve to meet those needs Cisco Unified Communications Manager Version 7 0 aims to lower the total cost of ownership for organizations and improve the calling experience for end users as well as system administrators Some of the key features of the recent release follow e Local route groups and transformation patterns greatly reduce the configuration effort to create dial plans e Intelligent bridge selection saves you money by optimizing the use of video bridge resources e Trusted relay points facilitate trusted quality of service QoS and Call Admission Control CAC as well as trusted VLAN traversal for Cisco Unified Communications software clients e Early offer support with support of G 729 on Session Initiation Protocol SIP trunks provides the savings of low bandwidth codecs
4. IP CCNA CCNP CCSP CCVP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Collaboration Without Limitation EtherFast EtherSwitch Event Center Fast Step Follow Me Browsing FormShare GigaDrive HomeLink Internet Quotient IOS iPhone iQ Expertise the iQ logo iQ Net Readiness Scorecard iQuick Study IronPort the IronPort logo LightStream Linksys MediaTone MeetingPlace MeetingPlace Chime Sound MGX Networkers Networking Academy Network Registrar PCNow PIX PowerPanels ProConnect ScriptShare SenderBase SMARTnet Spectrum Expert StackWise The Fastest Way to Increase Your Internet Quotient TransPath WebEx and the WebEx logo are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0807R Printed in USA C78 485333 00 08 08 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 15 of 15
5. SO IEC 13873 first edition 1995 Call diversion by forward switching and by rerouting Call transfer by join H 323 Annex M 1 Q SIG over H 323 ITU recommendation for Annex M 1 Identification restriction Calling Name Identification Restriction CNIR and Connected Line Identification Restriction COLR and Connected Name Identification Restriction CONR Loop prevention diversion counter and reason loop detection diverted to number diverting number original called name and number original diversion reason and redirecting name o MWI Path replacement ISO IEC 13863 2nd Ed 1998 and ISO IEC 13974 2nd Ed 1999 e Station through trunk Media Gateway Control Protocol MGCP gateways 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 7 of 15 Data Sheet a o JTAPI and TAPI applications enabled with automated failover and automatic update Triple Cisco Unified CallManager redundancy per device phones gateway and applications with automated failover and recovery Trunk groups o MGCP BRI support ETSI BRI basic net3 user side only e Security Secure conferencing is available to all members of the conference o Configurable operation modes Nonsecure or secure modes can be configured Device authentication New model phones have an embedded X 509v3 certificate a CAPF is used to install a locally significant certificate in the phones Data in
6. ations such as conferencing and presence e Third party SIP devices supporting RFC 3261 e SIP line side RFCs RFCs 3261 3262 3264 3265 3311 3515 and 3842 e SIP trunk RFC support RFCs 2833 2976 3261 3262 3264 3265 3311 3323 3325 3515 3842 3856 and 3891 Licensing Application and phone software licenses are enforced The system manages the maximum number of devices that can be provisioned e Each device Cisco Unified IP Phones softphones third party devices and video devices provisioned in the system corresponds to a number of device license units DLUs depending on its capabilities the total number of units is managed in Cisco Unified Communications Manager to determine capacity e DLUs must be purchased to cover the number of devices connected to Cisco Unified Communications Manager e Third party SIP devices require DLUs for operation with Cisco Unified Communications Manager Localization The following user locales languages are supported Arabic Bulgarian Catalan Chinese Hong Kong Chinese simplified Chinese traditional Croatian Czechoslovakian Danish Dutch Estonian Finnish French French Canadian German Greek Hebrew Hungarian Italian Japanese Korean Latvian Lithuanian Norwegian Polish Portuguese Portuguese Brazilian Romanian Russian Serbian Slovak Slovenian Spanish Spanish Latin American Swedish Thai and Turkish The following network locales tones and ca
7. bile number e Security and privacy for Cisco Unified Mobility calls e Single enterprise voice mailbox e Simultaneous desktop ringing e System administrator controllable user profile access e Voice based access with user identification and personal identification number protection Summary of Administrative Features e Application discovery and registration to SNMP manager e AXL SOAP API with performance and real time information e Cisco Unified Communications Manager BAT including new import and export capabilities e CDRs e Cisco Unified Communications Manager CDR Analysis and Reporting Tool e Call forward reason code delivery e Centralized replicated configuration database and distributed web based management reports e Configurable and default ringer WAV files per phone e Configurable call forward display e Database automated change notification e Date and time display format configurable per phone e Debug information to common syslog file e Device addition through wizards e Device downloadable feature upgrades Phones hardware transcoder resource hardware conference bridge resource and voice over IP VoIP gateway resource e Device groups and pools for large system management e Device mapping tool IP address to MAC address e Dynamic Host Configuration Protocol DHCP block IP assignment Phones and gateways e Dialed Number Analyzer DNA e Dialed number translation table inbound and outbound translation e Dialed numbe
8. dences are supported Argentina Australia Austria Belgium Brazil Canada China Colombia Cyprus Czech Republic Denmark Egypt Finland France Germany Ghana Greece Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jordan Kenya Korea Republic Lebanon Luxembourg Malaysia Mexico Nepal Netherlands New Zealand Nigeria Norway Pakistan Panama Peru Philippines Poland Portugal Russian Federation Saudi Arabia Singapore Slovakia Slovenia South Africa Spain 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 14 of 15 Data Sheet oT Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States Venezuela and Zimbabwe Ordering Information Software Upgrades Cisco Unified Communications Manager 7 0 installation CDs and DVDs can be ordered for existing systems Customers with a Cisco Unified Communications Software Subscription running Cisco Unified Communications Manager 4 1 to 6 1 who want to upgrade to Cisco Unified Communications Manager 7 0 can order upgrades using the Product Upgrade Tool located at http www cisco com upgrade Customers planning an upgrade to Cisco Unified Communications Manager Version 6 0 should see the upgrade program for supported servers at _http www cisco com go swonly Hard disk capacity of 72 GB or greater and 2 GB of RAM are required Cisco Unified Workspace Licensing This produc
9. dials per phone e Station volume controls audio and ringer e Transfer Blind consultative and direct transfer of two parties on a line e User configured speed dial and call forward through web access e Video SCCP H 323 and SIP e Web services access from phone e Web dialer Click to dial e Wideband audio codec support Proprietary 16 bit resolution 16 kHz sampling rate codec Cisco Unified Mobility The Cisco Unified Mobility service helps mobile workers direct their inbound business calls to their IP phone number and initiate outbound business calls as if they were at their Cisco Unified IP phone all from the mobile phone or other remote phone destination They can answer incoming calls on the desk phone or mobile phone pick up calls between the desk phone and mobile phone without losing the connection and originate enterprise calls from a mobile or other remote phone Cisco Unified Mobility is included in Cisco Unified Communications Manager 6 0 and provides the following features e Allowed and blocked call filters e Caller identification e Call screening and call divert e Call tracing 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 11 of 15 Data Sheet aT e Cisco Mobile Voice Access e Desktop pickup e Directed call park through DTMF e Mobile call pickup e New mobility device model type e Remote on and off control e Reverse callback to non mo
10. eatures among them hunt and pilot lists computer telephony integration CTI route groups transformation patterns presence groups message waiting and mobility information 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 3 of 15 Data Sheet e The Cisco Unified Communications Manager Attendant Console application is no longer bundled with Cisco Unified Communications Manager It is however supported in this release for customers who have upgraded from a previous version e The Cisco Unified Communications Manager Real Time Monitoring Tool RTMT monitors real time behavior of the components in a Cisco Unified Communications Manager cluster Cisco Unified Communications Manager RTMT uses HTTP and TCP to monitor device status system performance device discovery and CTI applications It also provides trace and log file management capabilities including scheduling of download of all trace and log files user defined events in trace and log files and real time monitoring of trace and log files Cisco Unified Communications Manager RTMT can send email and page alerts when problems are detected It connects directly to devices by using HTTP for troubleshooting system problems e The Cisco Conference Bridge application provides software conference bridge resources that can be used by Cisco Unified Communications Manager e The Cisco Unified IP Phone Address Book Synchronizer allows you t
11. ers search for people in directory handle calls on their own lines immediate divert or transfer intercom barge privacy multiple calls per line direct transfer and join send DTMF digits from console and determine MWI status of manager phone 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 10 of 15 Data Sheet e Manager assistant service Cisco Unified Communications Manager Assistant application system capabilities Multiple managers per assistant up to 33 lines and redundant service e Manager assistant service now available on a Cisco Unified IP Phone with Cisco Unified Communications Manager 6 0 e MWI visual and audio e Multiparty conference Impromptu with add on meet me features e Multiple calls per line appearance e Multiple line appearances per phone e MoH e Mute capability from speakerphone and handset e On hook dialing e Operator attendant Cisco Unified Communications Manager Attendant Console Call queuing broadcast hunting and shared line support e Original calling party information on transfer from voicemail e Privacy e Real time QoS statistics through HTTP browser to phone e Recent dial list Calls to phone calls from phone autodial and edit dial e Service URL Single button access to IP phone service e Single button barge e Single directory number and multiple phones Bridged line appearances e Speed dial Multiple speed
12. fied IP Phone 7931G e Cisco Unified IP Phone Expansion Module 7914 e Secure Real Time Transport Protocol SRTP over SIP trunk Early offer SIP trunk with G 729 with Media Termination Point MTP SIP trunk Preferred Asserted Identity PAI Features for the Department of Defense DoD e Assured Services Session Initiation Protocol AS SIP Voice over Session Initiation Protocol VoSIP DVX G Clear Secure indication tone Norway Added Support for Cisco Products e Voice gateways Cisco VG202 and VG204 Analog Voice Gateway models e Click to dial on WebEx meeting applications e Cisco Emergency Responder Location Management user interface e Cisco Security Agent 5 2 support Direct Upgrades e Cisco Unified CallManager 4 1 3 and 4 2 3 and Cisco Unified Communications Manager 4 3 1 and 4 3 2 e Cisco Unified Communications Manager 5 1 3 6 1 1 and 6 1 2 Serviceability Enhancements e Iptables e Fresh install of Cisco Unified Communications Manager on the Cisco MCS 7828 Media Convergence Server e Alerting subsystem in Cisco Unified Communications Operating System Performance Improvements e Reduce tracefile output by compression Database replication improvements 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 2 of 15 Data Sheet a Product Specifications Platforms e
13. l plan partition 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 6 of 15 Data Sheet e Multiple ISDN Protocol support e Multiple remote Cisco Unified Communications Manager platform administration and debug utilities Prepackaged alerts monitor views and historical reports with RTMT o Real time and historical application performance monitoring through operating system tools and SNMP Monitored data collection service Remote terminal service for off net system monitoring and alerting Real time event monitoring and presentation to common syslog Trace setting and collection utility Browse to onboard device statistics Clusterwide trace setting tool Trace collection tool e Multisite cross WAN capability with intersite CAC e Off premises extension OPX e Outbound call blocking e Out of band dual tone multifrequency DTMF e Programmable line keys e PSTN failover on route no availability is that ok on route no availability yes AAR e QSig Alerting name specified in ISO 13868 as part of the Connected Name Identification Presentation SS CONP Basic call ID services General function procedures Call back ISO IEC 13870 2nd Edition 2001 07 completion of calls to busy subscriber CCBS and call completion on no reply CCNR Call diversion SS CFB busy SS CFNR no answer and SS CFU unconditional service ISO IEC 13872 and I
14. n partition e Toll fraud prevention Prevent trunk to trunk transfer Drop conference call when originator hangs up Require forced authorization codes e Unified device and system configuration e Unified dial plan e Video codecs H 261 H 263 H 264 and Cisco Wideband Video Codec Cisco Unified Video Advantage e Video telephony SCCP H 323 and SIP Summary of User Features Note Asterisks in this list indicate SIP support for Cisco Unified Communications Manager 7 0 e Abbreviated dial e Answer and answer release e Auto answer and intercom e Callback busy and no reply to station e Call connection e Call coverage e Call forward All off net and on net busy no answer no bandwidth and not registered e Call hold and retrieve e Call join e Call park and pickup e Call pickup group Universal e Call pickup notification audible or visual 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 9 of 15 Data Sheet e Call status per line state duration and number e Call waiting and retrieve with configurable audible alerting e Calling line identification CLID and calling party name identification CNID e Calling line identification restriction CLIR call by call e Conference barge e Conference chaining e Conference list and drop any party impromptu conference e Dialed number display e Direct inward dialing DID and direc
15. nstrumented appliance specific counters The Programming interface has added the capability to run insert update and delete database commands To further enhance security Cisco Security Agent for Cisco Unified Communications Manager comes preloaded on the appliance Bundled Software e Cisco Unified Communications Manager Version 7 0 a call processing and call control application is included e The Cisco Unified Communications Manager Version 7 0 configuration database contains system and device configuration information including the dial plan e Cisco Unified Communications Manager administration software is included e Cisco Unified Mobility is included e The Cisco Unified Communications Manager CDR Analysis and Reporting Tool CAR provides reports for calls based on call detail records CDRs that include calls on a user basis calls through gateways simplified call quality and a CDR search mechanism The tool also provides limited database administration for example deletion of records based on database size e The Cisco Unified Communications Manager Bulk Administration Tool BAT allows administrators to perform bulk add delete and update operations for devices and users The application was enhanced in Version 6 to provide export and import of database information including calling search space device pool and Cisco Survivable Remote Site Telephony SRST Version 7 0 further enhances the solution by adding many other f
16. o synchronize Microsoft Outlook or Outlook Express address books with Cisco Personal Address Book After installing and configuring Cisco Personal Address Book you can access this feature from the Cisco Unified IP Phone Configuration website e The Cisco Unified Communications Manager Locale Installer provides user and network locales for Cisco Unified Communications Manager adding support for languages other than English Locales allow you to view translated text receive country specific phone tones and receive Tool for Auto Registered Phone Support TAPS prompts in a chosen language when working with supported interfaces This application is downloaded from the Cisco website as needed e The Cisco Dialed Number Analyzer is a serviceability tool that analyzes the dialing plan for specific numbers e Cisco Unified Communications Manager Assistant provides call routing and display capabilities required by busy administrative assistants and their managers in a business environment By combining a PC based console application and various softkeys and display panes on Cisco Unified IP Phones Cisco Unified Communications Manager Assistant can offer you job specific tools to more efficiently manage calls in this environment This function is also available as an XML service on the phone e The Cisco Unified Communications Manager JTAPI plug in is installed on all computers that host applications that interact with Cisco Unified Communications Manage
17. o the configuration database allows remote device and system configuration HTML based online help is available for users and administrators Cisco Unified Communications Manager supports Resource Reservation Protocol RSVP agent capability The RSVP agent on a Cisco router extends CAC capability beyond a hub and spoke topology within a cluster Now a call can be routed directly between two locations without having to traverse the hub allowing alternative network topologies and more efficient use of networks The Cisco Unified IP Phone 7931G initially supported in Cisco Unified Communications Manager 6 0 with Skinny Client Control Protocol SCCP is now optionally available with SIP This phone provides functions that are commonly needed in the commercial and retail environments It provides 24 lighted line keys and four interactive softkeys that guide you through call features and functions In addition it provides hard hold redial and transfer keys to facilitate simple and rapid call handling SNMP is available to manage Cisco Unified Communications Manager allowing managers to set and report traps on conditions that could affect service and send them to remote monitoring systems System Capabilities Summary e Alternate automatic routing AAR e Attenuation and gain adjustment per device phone and gateway e Audio message waiting indicator AMW1 e Automated bandwidth selection e Autoroute selection ARS e AVVID XML Layer AXL Sim
18. ommunications Manager e IP Security IPsec and certificate management e CDR delivery manager e Command line interface e Enhanced remote access through serial console and Secure Shell SSH Protocol e Scheduled provisioning with Cisco Unified Communications Manager BAT e Scheduled trace collection e User defined events e Real time trace monitoring e Enhanced upgrade process to minimize service downtime e Enhanced installation process to minimize install time e Installation answer file for no touch installation e Syslog to SNMP trap MIB e Enhanced AXL SOAP API to modify the database 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 13 of 15 Data Sheet a SIP Trunk and Endpoint Support SIP trunk and endpoint support provides enhancements to support SIP and host SIP phones improving interoperability and opening ways to develop innovative applications Cisco Unified Communications Manager supports coexistence of SCCP and SIP phones allowing migration to SIP while protecting investments in existing devices Cisco Unified Communications Manager includes the following major SIP functions e Native support of SIP devices e CTI for Internet service provider ISP phones e Presence information for SIP devices including support for PUBLISH e Fault configuration accounting performance and security FCAPS enhancements to support SIP e SIP trunk enhancements for external applic
19. ple Object Access Protocol SOAP application programming interface API with performance and real time information e Basic Rate Interface BRI endpoint support Registers BRI endpoints as SCCP devices e CAC Inter and intracluster e Call coverage Forwarding based on internal and external calls Forwarding out of a coverage path Timer for maximum time in coverage path Time of day e Call display restrictions e Call preservation redundancy and automated failover on call processing failure e Call recording e Codec support for automated bandwidth selection G 711 mu law and a law G 722 G 722 1 G 723 1 G 728 G 729A B Global System for Mobile Enhanced Full Rate GSM EFR Global System for Mobile Full Rate GSM FR iLBC internet Low Bitrate Codec 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 5 of 15 Data Sheet wideband audio proprietary 16 bit resolution 16 kHz sampled audio and Advanced Audio CODEC AAC for use with Cisco TelePresence devices e Digit analysis and call treatment digit string insertion deletion stripping dial access codes digit string translation and dial pattern transformation e Database resiliency to increase feature availability for the following Extension mobility Call forward all Message waiting indicator MWI e Privacy o Device mobility Do not disturb End user and Application User Certificate Autho
20. r o Phone security Trivial File Transfer Protocol TFTP files configuration and firmware loads are signed with the self signed certificate of the TFTP server the Cisco Unified Communications Manager system administrator can disable HTTP and Telnet on IP phones SIP trunk RFC 3261 and line side RFC 3261 based services Cisco Unified SRST e Shared resource and application management and configuration Transcoder resource Conference bridge resource Topological association of shared resource devices conference bridge music on hold MoH sources and transcoders o Media termination point MTP Support for SIP trunk and RFC 2833 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 8 of 15 Data Sheet Annunciator e Silence suppression and voice activity detection VAD e Silent monitoring e Simplified North American Numbering Plan NANP and non NANP support e SIP trunk Call Admission Control SIP CAC e T 38 fax support H 323 MGCP and SIP e Third party applications support Broadcast paging Through foreign exchange station FXS Simple Messaging Desktop Interface SMDI for MWI Hook flash feature support on selected FXS gateways TSP 2 1 o JTAPI 2 0 service provider interface Billing and call statistics Configuration database API Cisco AXL e Time of day day of week and day of year routing and restrictions e Toll restriction Dial pla
21. r identification service DNIS e Enhanced 911 service e H 323 compliant interface to H 323 clients gateways and gatekeepers e JTAPI 2 0 CTI 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 12 of 15 Data Sheet e Lightweight Directory Access Protocol LDAP Version 3 directory interface to selected vendors LDAP directories Active Directory and Netscape Directory Server e MGCP signaling and control to selected Cisco VoIP gateways e Native supplementary services support to Cisco H 323 gateways e Paperless phone DNIS Display directed button labels on phones e Performance monitoring SNMP statistics from applications to SNMP manager or to operating system performance monitor e QoS statistics recorded per call e Redirected DNIS RDNIS inbound and outbound to H 323 devices e Select specified line appearance to ring e Ability to select specified phone to ring e Single CDR per cluster e Single point system and device configuration e Sortable component inventory list by device user or line e System event reporting to common syslog or operating system event viewer e TAPI 2 1 CTI e Time zone configurable per phone e Cisco Unity software user integration e TAPS e XML API for IP phones e Zero cost automated phone moves e Zero cost phone adds e Data migration assistant e Log partition monitor e Disaster recovery framework e Cisco Security Agent for Cisco Unified C
22. r with the Java Telephony API JTAPI JTAPI reference documentation and sample code are included e Cisco Telephony Service Provider contains the Cisco Telephony Application Programming Interface TAPI service provider TSP and the Cisco WAV drivers that TAPI applications use to make and receive calls on the Cisco Unified Communications system SIP support is available in Cisco Unified Communications Manager with support for line side devices including IETF RFC 3261 compliant devices available from Cisco and other manufacturers Cisco SIP compliant devices include the Cisco Unified IP Phone 7905G 7912G 7940G and 7960G models SIP is also available on the Cisco Unified IP Phone 7906G 7911G 7931G 7941G 7941G GE 7942G 7945G 7961G 7961G GE 7962G 7965G 7970G 7971G and 7975G models as well as the Cisco Unified IP Phone Expansion Module 7914 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 4 of 15 Data Sheet The SIP trunk interface is available and conforms to RFC 3261 allowing support of video calls over the SIP trunk and improving conferencing and application support experiences when used with Cisco Unity and Cisco Unified MeetingPlace solutions CAC helps ensure that voice QoS is maintained across constricted WAN links and it automatically diverts calls to alternate public switched telephone network PSTN routes when WAN bandwidth is not available A web interface t
23. rity Proxy Function CAPF for CTI Monitoring o Hunt groups e Device mobility changes in the location specific information when a device moves within the cluster e Dial plan partitioning e Distributed call processing Deployment of devices and applications across an IP network o Virtual clusters of up to eight Cisco Unified Communications Manager servers for scalability redundancy and load balancing o Maximum 7500 Cisco Unified IP Phones per Cisco Unified Communications Manager server and 30 000 per server cluster configuration dependent o Maximum of 100 000 busy hour call completions BHCCs per Cisco Unified Communications Manager server and 250 000 per server cluster configuration dependent o Intercluster scalability to more than 100 sites or clusters through H 323 gatekeeper o Intracluster feature and management transparency e Divert calls to voicemail iDivert e Fax over IP G 711 pass through and Cisco Fax Relay e Forced authorization codes and client matter codes account codes e H 323 interface to selected devices e H 323 FastStart inbound and outbound e Hotline and private line automated ringdown PLAR e Hunt groups Broadcast circular longest idle and linear login and logout e Interface to H 323 gatekeeper for scalability CAC and redundancy e IPv4 e Language support for client user interfaces languages specified separately e Multilevel precedence and preemption MLPP e Multilocation Dia
24. t is a part of Cisco Unified Workspace Licensing Please visit http www cisco com go workspace_licensing for more information and to determine whether Cisco Unified Workspace Licensing is appropriate for your customer Cisco Unified Communications Services Cisco Unified Communications Services allows you to accelerate cost savings and productivity gains associated with deploying a secure resilient Cisco Unified Communications Solution Delivered by Cisco and our certified partners our portfolio of services is based on proven methodologies for unifying voice video data and mobile applications on fixed and mobile networks Our unique lifecycle approach to services can enhance your technology experience to accelerate true business advantage Afeafe ans Americas Headquarters Asia Pacific Headquarters Europe Headquarters C l S C 0 Cisco Systems Inc Cisco Systems USA Pte Ltd Cisco Systems International BV San Jose CA Singapore Amsterdam The Netherlands Cisco has more than 200 offices worldwide Addresses phone numbers and fax numbers are listed on the Cisco Website at www cisco com go offices CCDE CCENT Cisco Eos Cisco Lumin Cisco Nexus Cisco StadiumVision Cisco TelePresence the Cisco logo DCE and Welcome to the Human Network are trademarks Changing the Way We Work Live Play and Learn and Cisco Store are service marks and Access Registrar Aironet AsyncOS Bringing the Meeting To You Catalyst CCDA CCDP CCIE CC
25. t outward dialing DOD e Directed call park with BLF e Directory dial from phone Corporate and personal e Directories Missed placed and received calls list stored on selected IP phones e Distinctive ring for on and off net status per line appearance and per phone e Do not disturb do not ring and call reject e Drop last conference party impromptu conferences e Extension mobility support e Hands free full duplex speakerphone e HTML help access from phone e Hold reversion e Immediate divert to voicemail e Intercom with whisper e Join across lines e Last number redial on and off net e Log in and log out of hunt groups e Malicious call ID and trace e Manager assistant service Cisco Unified Communications Manager Assistant application proxy line support Manager features Immediate divert or transfer do not disturb divert all calls call intercept call filtering on CLID intercom and speed dials Assistant features Intercom immediate divert or transfer divert all calls and manager call handling through assistant console application e Manager assistant service Cisco Unified Communications Manager Assistant application shared line support Manager features Immediate divert or transfer do not disturb intercom speed dials barge direct transfer and join Assistant features Handle calls for managers view manager status and calls create speed dials for frequently used numb
26. tegrity The Transport Layer Security TLS cipher NULL SHA is supported messages are appended with the SHA1 hash of the message to help ensure that they are not altered on the wire and can be trusted Cisco Unified Communications Manager offers secure HTTP support for Cisco Unified Communications Manager Administration Cisco Unified Communications Manager Serviceability Cisco Unified Communications Manager User Pages and Cisco Unified Communications Manager CDR Analysis and Reporting Tool Privacy Signaling and media are encrypted including Cisco Unified IP Phone 7906G 7911G 7921G 7940G 7931G 7941G 7941G GE 7942G 7945G 7960G 7961G 7961G GE 7962G 7965G 7970G 7971G and 7975G models Cisco Unified Survivable Remote Site Telephony and MGCP gateways Secure Sockets Layer SSL for directory Supported applications include Cisco Unified Communications Manager BAT Cisco Unified Communications Manager CDR Analysis and Reporting Tool Cisco Unified Communications Manager Admin User Pages Cisco Unified Communications Manager Assistant Admin Pages Cisco Unified IP Phone Options Pages Cisco Conference Connection Cisco CTI Manager Cisco Communications Manager Extension Mobility and Cisco Communications Manager Assistant A universal serial bus USB eToken containing a Cisco rooted X 509v3 certificate is used to generate a Certificate of Trust List CTL file for the phones and configure the security mode of the cluste
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