Xerox Drum Kit WorkCentre 5225/5230
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1. ISO IEC 19752 use the following explanation Toner Cartridge Yield Average XX XXX standard pages 1 Declared yield in accordance with ISO IEC 19752 Yield will vary based on image area coverage and print mode ISO IEC 19798 is a similar standard that has been adopted for color laser devices ISO IEC 19798 is described as a method for the determination of toner cartridge yield for color printers and multifunction devices that contain printer components Reporting format is as follows Average Continuous CMYK Yield XX XXX pages Or Average Continuous CMY Yield XX XXX pages Average Continuous Black Yield XX XXX pages if the Black Yield is different than Color ISO IEC 24711 is another standard that has been adopted for inkjet and solid ink devices ISO IEC 24711 is described as a method for determination of ink cartridge yield for color inkjet printer and multifunction devices that contain printer components Reporting format is similar to ISO IEC 19798 shown above The ISO IEC Consumable Yield Standard continuea Different implementations of color tables and color balance optimization among manufacturers can lead to yield variations between color cartridges even if they have the same toner weight To account for this ISO supports a second reporting method called composite yield allowing a single average reporting yield for Cyan Magenta and Yellow toner cartridges Black is reported separately as an individual2. including charts and images so the area coverage tends to be much higher than monochrome pages on average It is not unusual to find color pages like pictures with total coverage in the range of 40 to 60 or even in excess of 100 if process black is used where cyan yellow and magenta are combined to create black The color test suite for ISO IEC CD 19798 and ISO IEC 24711 is composed of five representative samples of office color printing see Appendix Choosing the Right Have You Heard o sss Neighborhood the Latest Raves value howe atu AVERAGE SALE PRICE ooo Se aage 7 15 Coverage Earth Energy Systems Dear Ms Brown I believe our firm is in a perfect position to help you realize your goal of transforming your corporation headquarters into a model of energy efficiency both in a manner that is economical and environmentally sound We ve mage a preliminary analysis of your needs based on your groups input As outlined this morning the elements that would n your system economical would include fymphonium A quarterly mecheter providing regional information forthe dascal arts Jasmine Young in Concert 30 40 Coverage Never a detail escapes an architect s eye Julie Norman 40 60 Coverage Questions and Answers Drums And fusers Q Are yields for drums and fusers also based on ISO IEC standards A Currently there are no ISO IEC standards for reporting life
3. on drums imaging units or fusers Yields on these components are not significantly influenced by print area coverage Q What is a drum A Drums collect toner imaged information and transfer it to a sheet of paper While most black and white printers combine the toner and drum into one cartridge a majority of color printers separate the drum and toner cartridges Q What impacts drum yields A Average job size has the highest impact on drum yields Drum yield testing often utilizes average job sizes of three to four pages which reflect average office usage patterns Customers who print only very short print jobs where the average job size is one to two pages will see reduced drum yields while customers whose job size averages four or more pages are more likely to realize the full stated drum yield Many printers and MFPs capable of using 11 x 17 in or A3 paper have input trays that allow letter A4 size paper to feed in either the long edge or short edge direction Drum life can be maximized by feeding letter A4 paper in the long edge direction as it decreases wear on the drum and maximizes output speed If you are unfamiliar with long edge vs short edge feeding consult your printer or MFP user manual Note Some printer and MFP OEMs publish drum yields based on one continuous run print job where one infinitely long print job runs until the drum wears out Yields reported by this testing do not reflect real offic
4. standards that play a key role in the development manufacturing and supply of products and services The ISO collaborates on all matters of electro technical standardization with the International Electrotechnical Commission IEC the leading global organization that prepares and publishes international standards for all electrical electronic and related technologies Draft standards are circulated amongst members of the ISO and IEC and require approval of at least 75 of voting members Xerox is a member of several ISO committees and is instrumental in developing of standardized measurement and reporting methods for printer and MFP consumables Xerox supports ISO IEC standards for toner and solid ink yields and encourages all printer and MFP OEMs to do the same Xerox believes that if all OEMs adhere to a single reporting standard customers will be able to confidently evaluate and compare yields across products and OEMs Further information about the ISO organization and its standards can be found at www iso org More information on the IEC can be found at www iec ch The ISO IEC Consumable Yield Standard The ISO and IEC have adopted a standard for black and white devices ISO IEC 19752 which is described as a method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multifunction devices that contain printer components Black and white printers and MFPs reporting toner yields under
5. that it has done the testing according to ISO IEC standards and guidelines This declaration will be found in data sheets or collaterals that list consumable supplies yields Q Does Xerox publish its ISO test results A Yes They can be found online at www office xerox com iso Q Will all Xerox supplies declare yields according to the ISO IEC standard A Declared yields for new Xerox office products will adhere to ISO IEC standards Xerox black and white products have been using ISO IEC 19752 for some time ISO IEC 19798 and ISO IEC 24711 was published in December 2006 Xerox will re test toners for past products using ISO IEC standards as conditions permit The latest yield information for Xerox printer and MFP toner cartridges solid ink sticks can be found online at www office xerox com Stated Yield vs Actual Yield Q Can I get the ISO IEC yield for my specific printing application A No The ISO IEC standard ensures that the stated consumable yields of different printer and MFP OEMs are comparable by specifying a set of common testing parameters and conditions It is not guaranteed that users will get the declared yields in their own applications as page coverage varies by application and page coverage has the highest impact on actual yields User applications running at approximately 5 page coverage under normal office operating conditions can expect on average to experience yields that are fairly close to the ISO declared yi
6. yield Average Continuous Composite CMY Yield XX XXX pagesAverage Black Continuous Yield XX XXX pages ISO IEC 19752 ISO IEC CD 19798 and ISO IEC 24711 specify the use of a standard test page for black and white and multiple test pages for color products explicit testing procedures statistical sampling environmental controls and well defined cartridge end of life status More detail on these specifications is available in Section 4 of this document Xerox has adopted ISO IEC 19752 for testing and reporting toner cartridge yields for its black and white printers and MFPs Likewise Xerox has adopted ISO IEC 19798 for testing and reporting toner cartridge yields and ISO IEC 24711 for testing and reporting solid ink stick yields for its color printers and MFPs Adopting ISO IEC yield reporting standards benefits manufacturers and customers enabling consumable yield comparisons across product lines and manufacturers Test Parameters and Conditions Printers and Cartridges A minimum of three printers or MFPs are tested using a minimum of three toner cartridges per device Toner cartridges are procured in the open market from multiple sources and for newly developed printers or MFPs cartridges should be sourced from different production lots Testing nine samples of each toner cartridge produces lowest predicted yield estimates with 90 statistical significance Standardized Test Page A single page see Figure 1 is used for testin
7. Xerox 7D Printer and Multifunction Consumable Yields As part of our commitment to quality reliability and customer satisfaction Xerox supports industry standards such as those set by the International Organization for Standardization ISO and the International Electrotechnical Commission IEC This document details Xerox methodologies for testing and reporting estimated yields for consumables such as toner cartridges and solid ink sticks Contents Consumable Yield Testing and Reporting Overview ISO IEC Standardization Efforts The ISO IEC Consumable Yield Standard ISO IEC Test Parameters and Conditions Stated Yield vs Actual Yield Other Consumable Testing Questions and Answers onMm Mm BR WW W N Appendix Color Test Suite For more information visit www xerox com supplies Use Genuine Xerox Supplies Made for Each Other Consumable Yield Testing and Reporting Overview Customers are becoming increasingly aware of the cost of owning and operating their printers and multifunction products MFPs The cost of consumable supplies such as toner cartridges or solid ink sticks is a major component of the Total Cost of Ownership TCO for a printer or MFP The per page cost of printing is driving many printer and MFP purchase decisions today as these costs can be combined with print volume and print coverage assumptions to give companies a reasonable estimate of the monthly and annual TCO for a
8. age applications will experience lower yields than reported Note Most Xerox Phaser Printer users can check page coverage by application or average page coverage for all printed jobs by using Xerox CentreWare Internet Services to log into the printer or by using the Usage Profile utility from the printer control panel Q If a page coverage percentage assumption is not part of the ISO IEC standard how can it be useful in helping customers estimate how much yield they will get for their applications A The color and black and white ISO IEC Yield Standards make use of predefined standardized pages that are representative of typical office documents The black and white test page has approximately 5 coverage while the color testing suite averages approximately 20 coverage Differences in print engine technology and imaging firmware mean the same document will not register the same coverage across different engines Customers who determine the average coverage of their combined applications can estimate whether they will get more or less than the published ISO IEC yields Customers who experience toner yields below published ISO IEC yields are likely printing documents with higher page coverage than ISO IEC testing specifies Q How is color page coverage calculated A Color page coverage is the sum of the individual coverages for cyan yellow magenta and black toners or solid ink Color applications tend to be more elaborate often
9. d for yield testing These five pages are intended to simulate the average color documents printed in an office environment LSA k Sempter Fdut Aploriouis LS A j Suscipt Lobortis in LS A Noe Facia Adipiscing i z ss Eee REN sity 858 Bie Donec citae diam pellenteque sem vitus et ala em luctus semper Praesent nulla lacus ultrices quis um toper bine ifs gE Siu 3 td Base 4 pe e A 4 gt 4 amp 58 a5 3 amp E aE ae g Bed B2 Maecenas felis leo posuere quis sagittis pradem Pellentesque in dui et sollicitudin dictum etoper 2 13 a EE z d If you have any questions please contact your Xerox sales representative or local reseller call 1 877 362 6567 or visit us on the web at www xerox com office M Xerox 2008 XEROX CORPORATION All rights reserved Contents of this publication may not be reproduced in any form without permission of XEROX CORPORATION Xerox CentreWare Phaser and the Sphere of Connectivity design are registered trademarks of Xerox Corporation in the U S and or other countries 04 08 SUPGL 01UD
10. e printing conditions and users can end up realizing noticeably lower actual yields Xerox will list average tested job size information when publishing stated drum yields and suggests customers inquire about average tested job size to ensure stated yield is based on real office printing conditions Q What is a fuser A A fuser is a rubber roller with a heating element inside It melts and fuses the toner onto the sheet of paper Q What impacts fuser yields A Fusers usually have long lives 100 000 pages or more Fuser yield is impacted most by stress placed on the heating element or heat regulators which can lead to early fuser failure fusers are generally not impacted by page coverage or average job size Media type size and weight have the highest effect on fuser stress For example long print runs on narrow media like envelopes can contribute to early fuser failure envelopes absorb heat from only a small section of the fuser causing the rest of the fuser to overheat Envelopes are also at least twice as thick as regular paper causing more heat absorption to occur along their path Note Xerox tests fuser life primarily by using standard laser printer paper as this is the most often used media in office environments Specifically fuser yields are based on A4 letter size pages of 20 lb 75 gsm weight Appendix Color Test Suite These color test pages are specified by the ISO IEC CD 19798 and ISO IEC 24711 standar
11. elds Q What are the factors that will impact the yields users get from toner cartridges A The most important factor affecting yield is page coverage Coverage analysis has consistently shown that in office environments the average black and white page coverage is in the range of 4 to 5 However it is not unusual for office applications to run above or below that average In general pages with significant dark or shaded areas logos or pictures or a large amount of fine print will generate area coverage higher than 5 Other factors that can reduce toner cartridge yield include higher temperature higher humidity levels and using a higher print resolution setting Questions and Answers Stated Yield vs Actual Yield continued Color coverage varies by product class but is generally much higher than black and white products Letter A4 size color printers and MFPs can have average page coverages in the 7 to 15 range depending on application and mix between color and black and white documents Tabloid A3 size color printers and MFPs tend to drive higher color page coverages in the range of 10 to 30 in office environments In graphic arts environments average color page coverages can increase to the 40 to 60 range The ISO IEC color standard is based on an overall page coverage in the range of 20 users whose average color coverage is under 20 are likely to experience greater yields than reported while those running higher cover
12. g Area coverage on the page is just below 5 Pages are printed in a semi continuous print mode stopping only for paper replenishment Device Setup Printers are set up according to manufacturer instructions using default drivers and settings New printers must run through one complete toner cartridge before starting the test Environmental Conditions Testing must be done in an environment where temperature and humidity can be maintained within acceptable parameters A Temperature Range 23 C 2 C 73 F 4 F B Humidity Range 50 10 RH Specific Toner Out Conditions If a printer is equipped with Toner Out sensing printing stops when this message is issued and the printer will no longer function If a manufacturer recommends shaking toner cartridges this is done at Toner Low but not more than two times If a printer does not stop at Toner Out cartridge testing is stopped as soon as fading bars appear If a printer has Toner Out sensing but fading bars appear even after toner shaking testing will stop Stated Yield vs Actual Yield The ISO IEC standard allows for objective comparisons of stated toner yields for different printers or MFPs regardless of OEM Many prospective customers use consumable yield information to estimate the toner life they can expect to experience with their particular applications and adherence to the ISO IEC standard enables this analysis It is importan
13. specific printer or MFP XE ROX 3 F In the past printer and MFP original equipment manufacturers OEMs used different proprietary methods for testing and reporting consumable yields This made factual and accurate comparisons of products from differing OEMs impossible Reporting was traditionally done using 5 area coverage but that did not guarantee comparable results because many other testing variables affect the stated yield including e Page size and margin settings e Image types used to create 5 area coverage e Number of cartridges used during testing process e Number of printers MFPs used during testing process e Environmental testing conditions humidity temperature and so on e Lack of stated confidence level for published consumable yield Any variation in these factors during the testing process can cause nontrivial differences in reported yields The development of an industry standard methodology for testing and reporting consumables yields has helped alleviate these inconsistencies and gives customers the reliable information they need to make their technology decisions XEROX Gerwine XEROX Solid ink 8560 8560MFP XEROX Genuine Ink XEROX 8560 8560MFP Gemine XEROX Solid ink Black 8560 8560MFP ISO IEC Standardization Efforts The International Organization for Standardization ISO based in Geneva Switzerland is composed of national standards bodies that formulate and issue technical
14. sumables that can be significantly impacted by usage patterns and certain types of media Xerox printers and MFPs reporting drum and fuser yields will use the following description disclaimer Drums Imaging Units Approximately XX XXX standard pages Declared Yield based on an average job size of 3 4 5 pages letter A4 size Yield will vary based on jub run length media size and orientation Note Most drum yields are based on 3 page or 4 page average job size On some high performance products such as the Phaser 5500 drum yields are based on 5 page average job size Standardizing Drum Yield testing across XOG will be very important to increase Customer Satisfaction and reduce liability to Xerox Fusers Maintenance Kits Approximately XXX XXX standard pages 3 Declared Yield based on letter A4 size 20 lb 75 gsm pages Yield will vary based on media type size weight orientation and usage patterns SHUR oe n PEGHUKLMNOPORSTUVWKYZ0123456789ABCDEFGHUKIA A Di N lfe E s J Singel Labanda Sinpat Abarress Tense BSP URANGLE Figure 1 ISO IEC 19752 monochrome test page for color suite see appendix Questions and Answers Xerox compliance with ISO IEC standards Q Will Xerox provide ISO IEC certificates for supplies that have been ISO IEC yield tested A The ISO IEC certification process does not result in the issuance of certificates By declaring a yield according to ISO IEC standards Xerox warrants
15. t to note that the ISO IEC yield is a comparative statistic and not a predictive tool The number of pages that customers will get for their own applications will depend on a variety of factors with page coverage having the highest impact Research has shown that the industry average black and white page coverage is between 4 and 5 There is an inverse relationship between page coverage and toner yield the lower the page coverage the more pages the toner will yield Conversly higher coverage pages result in lower toner yields Customers utilizing heavy page coverage applications will achieve lower toner ink yields Most Xerox Phaser printers contain an important feature called Usage Profile that gives customers access to page coverage data on a job by job basis or on average for all jobs printed by a specific printer This data can be downloaded to a Microsoft Excel file or viewed online via Xerox CentreWare IS Embedded Web Server Using this information customers can estimate if they will achieve higher or lower toner yields compared to the declared ISO IEC standard yields Other Consumable Testing Currently only toner cartridges and solid ink sticks are subject to ISO IEC yield standards Drums or imaging units fuser units and maintenance kits are not covered Yields are published based on the OEM s own testing methodology Users should be aware of the factors that can impact drum and fuser yields as these are longer life con
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