3com NBX VoiceMail one port automated attendant Upgrade License
Contents
1. e Cost effective IP telephony solution for small and medium size organizations e Converged communications eliminate the cost and administrative overhead required for separate voice and data networks e Worktop choices meet varying performance and budget requirements e Advanced built in applications include automated attendant voice mail and graphical call detail recording easily integrated optional software includes off the shelf call center customer relationship management and call reporting solutions 3Com NBX V3000 IP Telephony Solution Key Benefits Increased Productivity Advanced applications and intuitive browser based management can save time and increase efficiency Collaboration among staff can be more effective Customer services can be enhanced without requiring additional personnel Built in voice mail computer telephony integration CTI voicemail e mail clients IMAP4 and call detail reporting CDR applications give organizations practical productivity enabling tools Easy Deployment Standards based design including support for IEEE 802 3af Power over Ethernet PoE helps ensure seamless integration with existing network infrastructure and the investment assurance of cost effective system evolution Open Applications Protocol Interface API architecture provides access to best in class third party applications Multisite message exchange options between 3Com and third party Voice2. to 158 F Humidity 5 to 85 noncondensing Network Access Standards National Requirements FCC Part 68 Canada CS03 CTR4 A1 Commission Decision 98 520 EC Safety UL CUL 1950 3rd Edition TEC 60950 1991 Al A2 A3 A4 National devia tions for Europe and Australia Emissions FCC Part 15 Class A and B TF IP ToS DiffServ TCP IP UDP IE DHCF DNS EN 55022 1994 A1 1995 A2 1997 Class A VCCI Class A AS NZS 3548 1995 Class A Application Standards TAPI 2 1 TAPI WAV IMAP4 HTTP H 323 NetMerge SMTP MIME VPIM Immunity Management EN 55024 1998 Built in 3Com NBX NetSet utility 3Com Network Supervisor support Languages Dialects Chinese Cantonese Chinese Mandarin English Australian English UK English US French Parisian German Hebrew Italian Spanish Castilian Spanish Mexican Russian PRODUCT DESCRIPTION 3COM SKU NBX V3000 IP Telephony Solution Support for 250 NBX devices expandable up to 1 500 devices 11 languages and APX 4P 400H VM AA system one 10 100 uplink port 4 analog FXO ports and 1 analog FXS port one system hard disk one autosensing 110 220 V 50 60 Hz AC power supply and one eight foot power cord order must specify country type 19 inch rack mounting ears 3C10600A XX NBX V3000 512MB Memory Upgrade Kit Required to install with system capacity upgrade licenses beyond 250 devices 3C10317 3C10287 3C10325 One memory upgrade allows system
3. T1 PRI circuit into the NBX system Includes a 10 100 MB MDI uplink port to connect to a LAN switch port for optimized network loading plus a built in CSU 3C10116D NBX Analog Terminal Card FXS Terminates up to four tip ring analog devices such as an analog phone cordless phone Group 3 fax machine speakerphone adjunct etc Does not support modems 3C 10117C NBX BRI ST Card Terminates up to eight ISDN BRI ST lines into the NBX system 3C10164C ST NBX E1 Card Terminates a voice E1 circuit into the NBX system Includes a 10 100 MB MDI uplink port to connect to a LAN switch port for optimized network loading plus a built in CSU 3C10165D NBX Analog Adapter FXS Standalone device that converts an Ethernet connection into an analog station port FXS for industry standard analog phones or similar devices Provides a switched 10 100 Ethernet port for another device such as a PC Supports IEEE 802 3af Power over Ethernet Does not support modems Local power supply included Requires NBX R4 2 or greater 3C 10400 XX NBX APX Voicemail System Upgrade Licenses One port license 3C10288 Eight port license 3C 10326 20 port license 3C10327 3Com 3102 Business Phone Provides full duplex speakerphone 18 programmable buttons with lights 10 fixed feature buttons a two line pixel display plus two switched 10 100 Ethernet ports and a removeable language specific faceplate for additional communications flexibility Supports 3Com NBX H3 or SIP cal
4. Com Voice Solution Providers Program enhances these options with third party offerings tested for compatibility and integration with 3Com voice solutions 3COM NBX V3000 IP TELEPHONY SOLUTION DATA SHEET Package Contents NBX V3000 IP Telephony Solution System Requirements 100BASE TX or 10BASE T Ethernet LAN 3Com NBX V3000 IP Telephony Solution Two 3Com business phones System Capacity Supports up to 1 500 devices lines stations including up to 720 PSTN Central Office lines and 48 Virtual Tie Lines PSTN Gateway Options Loop start analog T1 PRI El1 PRI ISDN BRI ST Q SIG Q 931 Port Connections WAN via external router with IP ToS support LAN One 10 100 uplink port Diagnostic Serial port Analog Devices Supports 2500 series compatible analog devices including cordless phones fax machines night bells and door ringers Network Prioritization and Audio Compression Standards 100BASE T 10BASE T H 323 G 711 G 729a b ADPCM 802 1d p Q 802 2 802 3 802 3af 802 11 Power Requirements NBX V3000 100 120 VAC 50 60 Hz 1 A 220 240 VAC 50 60 Hz 0 5 A Power Dissipation NBX V3000 50 W Phone 5 W maximum Chassis Call Processor Dimensions and Weight Height 4 445 cm 1 75 in Width 37 465 cm 14 75 in Depth 43 815 cm 17 25 in Weight chassis 5 68805 kg 11 54 Ib Environmental Ranges Operating temperature 0 to 40 C 32 to 104 F Storage temperature 40 to 70 C 40
5. Profile for Internet Mail VPIM compliant voicemail systems offer organizations the flexibility of interoperable systems Practical Scalability Organizations can boost capacity and enhance applications via software upgrades without the need for expensive hardware acquisitions Cost saving incremental licensing provides scalability up to 1 500 devices lines stations max 720 PSTN lines and up to 48 NBX IP Virtual Tie Lines VTLs FREEDOM TO CHOOSE A BETTER NETWORK Reduced Operation Costs A single voice and data network gives organizations the advantages of a converged infrastructure Streamlined deployment and management optimize existing IT resources Simplified moves adds changes can significantly lower total cost of ownership Voice over Internet Protocol VoIP telephony can dramatically reduce long distance calling expenses unified multisite dialing plans and hop on hop off toll bypass across WANs make possible immediate cost savings Budget Matching Phone Choices Multiline IP phones with robust feature sets let organizations optimize their investments in communications infrastructure 3Com phones include 10 100 Mbps Ethernet IP phones soft phones and receptionist consoles that support NBX H3 or SIP call control and PoE for deployment flexibility Extended Range of Advanced Applications 3Com NBX IP telephony systems support numerous standards based applications for improving business activities The 3
6. l control and IEEE 802 3af PoE standard Local power supply not included may be ordered separately Requires NBX R4 2 or greater and an NBX Group 2 device license 3C 10412 sold separately 3C 10402A 3Com 3101SP Basic Phone with Speaker Provides half duplex speakerphone four programmable buttons multiline display with three softkeys and a four way cursor controller plus two switched 10 100 Ethernet ports Supports 3Com NBX H3 or SIP call control and IEEE 802 3af PoE standard Local power supply not included may be ordered separately Requires NBX R4 3 or greater and an NBX Group 1 device license 3C 10411 sold separately 3C10401SPKRA 3Com 3101 Basic Phone Provides listen only speaker four programmable buttons multiline display with three softkeys and a four way cursor controller plus two switched 10 100 Ethernet ports Supports 3Com NBX H3 or SIP call control and IEEE 802 3af PoE standard Local power supply not included may be ordered separately Requires NBX R4 3 or greater and an NBX Group 1 device license 3C 10411 sold separately 3C10401A 3Com 3105 Attendant Console Provides up to 100 programmable functions via 50 buttons with high low shift position four pre programmed buttons and a 10 100 Mbps Ethernet port Supports 3Com NBX H3 or SIP call control and IEEE 802 3af PoE standard Requires NBX R4 3 or greater and an NBX Group 5 device license 3C 10415 sold separately 3C10405A NBX Group 1 Phone License Permits connection
7. licable suffix AA Australia New Zealand ME Europe SA South Africa UK United Kingdom US Canada Latin America United States CH U 3Com Corporation Corporate Headquarters 350 Campus Drive Marlborough MA 01752 3064 3 C f m To learn more about 3Com solutions visit www 3com com 3Com is publicly traded on NASDAQ under the symbol COMS Exercise Choice Copyright 2004 3Com Corporation All rights reserved 3Com the 3Com logo NBX and SuperStack are registered trademarks of 3Com Corporation NBX NetSet and NBX pcXset are trademarks of 3Com Corporation All other company and product names may be trademarks of their respective companies While every effort is made to ensure the information given is accurate 3Com does not accept liability for any errors or mistakes which may arise Specifications and other information in this document may be subject to change without notice 400883 002 12 04
8. ntal or site licenses available One user license unit based 3C10316 Site license 3C10154 Polycom Device License Allows one Polycom Soundstation IP 3000 to connect to an NBX solution One license needed per Polycom unit One port license unit based 3C 10282 3Com Legacy Link for Norstar 16 port gateway that allows Nortel Norstar phones to connect to the NBX solution Requires NBX R4 1 or greater and a 3Com SuperStack 3 NBX Gateway Chassis 3C 10200 XX 60 day trial license 3C10321 One board unit based 3C10390 One board license unit based 3C10283 3Com Legacy Link for Meridian 16 port gateway that allows Nortel Meridian phones to connect to the NBX solution Requires NBX R4 1 or greater and a 3Com SuperStack 3 NBX Gateway Chassis 3C 10200 XX 60 day trial license 3C10321 One board unit based 3C10391 One board license unit based 3C10283 3Com Legacy Link Analog 16 port gateway that allows analog phones to connect to the NBX solution Requires NBX R4 2 or greater and a 3Com SuperStack 3 NBX Gateway Chassis 3C 10200 XX One board unit based 3C10392 One board license unit based 3C10361 NBX Call Record and Monitor Licenses Enables third party call recording and monitoring systems to connect to the NBX 100 and SuperStack 3 NBX systems Site license 3C10286 Notes E1 PRI and BRI ST cards not available in Canada or the U S where these services are not standard When ordering replace XX with the app
9. of a 3Com 3101 phone to an NBX system One license per phone required for operation may be ordered in any quantity Not required for NBX 1100 and 2100 series phones One port license unit based 3C10411 NBX Group 2 Phone License Permits connection of a 3Com 3102 phone to an NBX system One license per phone required for operation may be ordered in any quantity Not required for NBX 1100 and 2100 series phones One port license unit based 3C10412 NBX Group 5 Phone Licenses Permits connection of a 3Com 3105 Attendant Console to an NBX system One license per phone required for operation may be ordered in any quantity Not required for NBX 1105 console One port license unit based 3 10415 NBX IP On the Fly Site License Allows local and remote NBX phones and Analog Line Card ports to operate as IP telephones at Layer 3 on a per call basis with each LAN based device returning its IP address to the pool on the NCP after call completion 60 day trial license 3C 10270 Site license 3C10132 License upgrade from NBX IP Serve 3C10133 NBX IP Serve Site License Allows local and remote NBX phones and Analog Line Card ports to operate as IP telephones at Layer 3 via static or DHCP IP addressing Requires one IP address per MAC address each device and CO port in the system 3 10131 3COM NBX V3000 IP TELEPHONY SOLUTION DATA SHEET PRODUCT DESCRIPTION 3COM SKU NBX ConneXtions Gateway License Software based H 323 gateway license s
10. to operate up to a maximum of 1 500 devices 3C10240 NBX Device License Upgrades Unit based licenses enable an incremental number up to 1 500 of devices in addition to the 512MB Memory Upgrade Kit 3C 10240 Single Device Call Processor Upgrade 3C10317 125 Device Call Processor Upgrade 3C10287 250 Device Call Processor Upgrade 3C10325 NBX V3000 Hard Drive Field Replacement Unit FRU Replacement hard disk FRU enabling a customer to replace a faulty NBX V3000 system disk eliminating costly downtime waiting for a service technician to replace the drive and restore system operation 3C10118A NBX V3000 Chassis FRU Replacement chassis FRU enabling a customer to replace a faulty V3000 chassis without returning hard disk assembly eliminating costly downtime waiting for a service technician to replace the drive and restore system operation 3C10241 NBX Analog Line Card FXO Terminates up to four Loop start PSTN telephone lines to the NBX system via four RJ 11 interfaces Includes built in Caller ID support service must be purchased from a telco PTT and built in power failure transfer jack 3 10114C 3COM NBX V3000 IP TELEPHONY SOLUTION DATA SHEET I CONTINUuUed PRODUCT DESCRIPTION 3COM SKU NBX Uplink Card Includes eight RJ 45 uplink ports 10 Mbps shared Ethernet to add an NBX chassis or to support other NBX devices 3C10370 NBX T1 PRI Card Terminates a voice T1 or
11. upporting one concurrent VoIP H 323 session added to existing installed session Uses a dedicated Windows NT 2000 workstation or server PC HW and OS license not included One port license unit based 3C10315 NBX IP Virtual Tie Line License Enables NBX to NBX VoIP calling between sites Includes 60 day trial NBX IP On the Fly license One port 60 day trial license 3C10270 Two port license unit based 3C10328 NBX VPIM Multisite Messaging Exchange License Lets NBX solutions exchange voice mails with third party VPIM enabled voicemail systems Requires NBX R4 0 or greater 60 day trial license 3C10276 Site license 3C10277 NBX 3rd Party Messaging License Enables connectivity between NBX and third party voicemail systems Requires NBX R4 0 or greater and NBX WAV application ports 60 day trial license 3C10278 Site license 3C10279 NBX Media Driver License Supports seamless connections for TAPIWWAV and NetMerge enabled applications to NBX solutions eliminating need for T1 PRI card or analog connections between third party application server and need for DSP resource boards once required for application server Support for only NBX R4 1 or greater 60 day trial license four port license 3C10318 One port license unit based 3C10319 NBX pcXset License Puts a softphone the equivalent of an NBX business phone USB handset or headset not included on the screen of a laptop or PC running Windows 98 NT 2000 XP Increme
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