StarTech.com 16 Port StarView USB+PS2 KVM switch with OSD
Contents
1. Master KVM switch The Up and Down arrows don t work in manual scan mode Make sure more than one computer is turned on Manual Scan only works with power on computers Check the Scan Type from the OSD menu and make sure you have selected the proper computers Auto Scan does not work the Star View beeps and the indicators flash red Make sure more than one computer is turned on Auto Scan only works with powered on computers Check the Scan Type from the OSD menu and make sure you have selected the proper computers Press the Left Control key twice or press any front pushbutton to abort the Auto Scan OSD menu is not in the proper position The OSD menu has a fixed resolution and its size varies depending on the monitor Use F4 More Position from the OSD menu to move the OSD menu to a different location Cannot select a computer connected to a Slave Make sure that the Slave s Console port is connected to one of the Master s PC ports Only ports PCI to PC8 can be connected to Slaves even if the Master KVM has 16 PC ports Only one level of Slave KVMs is allowed Keyboard strokes are shifted Press both Shift keys m d2 nn EE N Technical Specifications SV831HD User ports 1 Computer ports 8 Cascade control PC number Up to 64 Cable Type 2 in 1 USB KVM 3 in 1 PS 2 KVM Front panel control 8 Hot plug and play Yes Hot key control Yes Rack mountable 19 industry standard Auto scan interval2. Press any other key to abort the Manual Scan Note Scan Type See OSD Function Keys F4 determines whether eye mark is necessary during Manual Scan NN O Scan Rate Scan Rate sets the duration between switching to the next computer in Auto Scan mode left Ctrl left Ctrl F3 The StarView gives off one to four beeps indicating scan interval of 3 8 15 and 30 seconds respectively Keyboard Typematic Rate You can adjust the keyboard typematic rate given in characters sec This setting over rides the keyboard typematic rate of your BIOS and any operating system left Ctrl left Ctrl F4 The StarView gives off 1 to 4 beeps indicating 10 15 20 and 30 characters sec respectively Audio Stick An optional multimedia module can be LINKed to the back of each StarView for selecting microphone and stereo speaker signals There are two options for Audio Stick On and Off When set to On audio selection follows computer selection When set to Off audio selection stops following computer selection It is useful if you want to listen to a particular computer s audio signal while operating other computers left Ctrl left Ctrl F5 The StarView gives off 1 or 2 beeps corresponding to On and Off respectively Changing Your Configuration After the initial power up any device either a KVM or a PC can be added or removed from any PC x port on the KVM without having to power down the Master KVM Switch Make sure that devi
3. 3 8 15 30 seconds Programmable scan pattern Yes Computer name entry Up to 14 characters Security control 4 characters per computer Cable length max 100 ft 30m at Console PS 2 100 ft 30m at PC USB 16 ft 5m at PC VGA 1920x1440 DDC2B Computer Connector 8 x HD DB 15 female Console Connectors Mouse 1 x PS 2 female Keyboard 1 x PS 2 female Monitor 1 x HD DB 15 female 1 7 x 17 2 x 7 0 in 44 x 436 x 180 mm Dimensions H x W x D Power Supply min 9V DC 600mA SV1631HD 1 16 Up to 136 2 in 1 USB KVM 3 in 1 PS 2 KVM 16 Yes Yes 19 industry standard 3 8 15 30 seconds Yes Up to 14 characters 4 characters per computer 100 ft 30m at Console PS 2 100 ft 30m at PC USB 16 ft 5m at PC 1920x1440 DDC2B 16 x HD DB 15 female 1 x PS 2 female 1 x PS 2 female 1 x HD DB 15 female 1 7 x 17 2 x 7 0 in 44 x 436 x 180 mm 9V DC 600mA SV1631D1U 1 16 Up to 136 3 in 1 PS 2 KVM 16 Yes Yes 19 industry standard 3 8 15 30 seconds Yes Up to 14 characters 4 characters per computer 100 ft 30m at Console PS 2 100 ft 30m at PC 1920x1440 DDC2B 16 x HD DB 15 female 1 x PS 2 female 1 x PS 2 female 1 x HD DB 15 female 1 7x 17 2 x 7 0 in 44 x 436 x 180 mm 9V DC 600mA Technical Support The following technical resources are available for this StarTech com product On line help We are constantly adding new information to the Tech Support section of our web site
4. Edits the name of a computer or a Slave KVM First use the UP and DOWN arrow keys to highlight a channel then press F1 followed by name entry Your name can be up to 14 characters long Valid characters are A to Z 0 to 9 and the dash character Lowercase letters are converted to uppercase Press lt BACKSPACE gt to delete a letter one at a time Non volatile memory stores all name entries until you change even if the unit is powered down Function key lt F2 gt Marks a computer to be scanned by switching the eye mark on or off First use the lt UP gt and lt DOWN gt arrow keys to highlight the device then press lt F2 gt to switch its eye mark on or off If Scan Type is Ready PC Eye see Function key lt F4 gt only the powered and eye marked computers will be displayed in Scan mode no NN Function key lt F3 gt Locks a device a computer or a Slave from unauthorized access To lock a device use the lt UP gt and lt DOWN gt arrow keys to highlight it then press lt F3 gt Now enter up to 4 characters A to Z 0 to 9 dash followed by lt ENTER gt as new password A Security enabled device is marked with a lock beside its channel number To permanently disable the security function from a locked device highlight it press lt F3 gt then enter the password If you want to access the locked device temporarily simply highlight it and press lt ENTER gt Enter the password and you can access the device The de
5. To access this page click the Tech Support link on our homepage www startech com In the tech support section there are a number of options that can provide assistance with this card Knowledge Base This tool allows you to search for answers to common issues using key words that describe the product and your issue FAQ This tool provides quick answers to the top questions asked by our customers Downloads This selection takes you to our driver download page where you can find the latest drivers for this product Call StarTech com tech support for help USA Canada 1 519 455 4931 UK Ireland Europe 00 800 7827 8324 Support hours Monday to Friday 9 00AM to 5 00PM EST except holidays Warranty Information This product is backed by a three year warranty In addition StarTech com warrants its products against defects in materials and workmanship for the periods noted below following the initial date of purchase During this period the products may be returned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability to StarTech com Ltd or its officers directors employees or agents for any damages whether direct or indirect special punitive incidental consequential or otherwise
6. need to know the device s channel address which is determined by the StarView connection Fora computer connected to a Master KVM the address is represented by the PC port number 1 8 or A H For example to access the PC plugged into port 7 of the Master KVM switch type left Ctrl left Ctrl 7 For a computer connected to a Slave KVM you need to know the channel address of the Slave unit 1 8 and then the channel address of the device 1 8 or A H Please note that only Master s PC 1 to PC 8 ports can be connected to a Slave For example to access the computer plugged into port C of the Slave KVM Switch that is plugged into Port 6 of the Master KVM type left Ctrl left Ctrl 6 C Auto Scan Auto Scan automatically scans through power on computers at a fixed interval left Ctrl left Ctrl F1 When Auto Scan detects any keyboard or mouse activity 1t suspends the scanning until activity stops it then resumes with the next computer in sequence The length of the Auto Scan interval Scan Rate is adjustable see Scan Rate on the following page To abort the Auto Scan mode press the left Ctrl key twice Note Scan Type See OSD Function Keys F4 determines whether eye mark is necessary during Auto Scan Manual Scan Manual Scan enables you to manually switch back and forth between power on computers left Ctrl left Ctrl F2 Press the up or down arrow to select the previous or next computer in sequence
7. 1HD SV1631D1U computers and support both Manual and Auto scan modes for easy monitoring of your PCs Features SV831HD SV1631HD Supports PCs with both USB and PS 2 keyboard mouse connections SV1631D1U Supports PCs with PS 2 keyboard mouse connections Saves valuable rack space with thin 1U height form factor e Supports hot plugging allows computers to be added or removed without having to reboot the other connected systems SV831HD SV1631HD Works with PC Mac and Sun systems e Fast switch buttons for each port provide quick access to any connected system Uses On Screen Display OSD menu for easy PC selection and switch configuration Can be cascaded to control up to 64 SV831HD or 136 SV1631HD SV1631D1U PCs e Visible front panel LEDs show status for each connected device e Allows effortless monitoring of devices through configurable Auto and Manual scan modes e Acts independent of operating system no software or drivers required e Complies with Plug and Play specifications Backed by StarTech com s 3 year warranty Before You Begin To ensure a quick and easy console installation please read through this section carefully before attempting to install the device Contents This package should contain e 1x StarView KVM Switch SV831HD SV1631HD SV1631D1U 1x power adapter 9V 600mA DC System Requirements e 1x PS 2 mouse 6 pin mini DIN male connector e 1x PS 2 keyboard 6 pin mini DIN male co
8. an Rate sets the display interval when a computer is selected before selecting the next one Manual Scan Scans through power on computers using keyboard control Scan Type lt F4 gt More Scan Type determines if scanned computers must also be eye mark selected Press the up arrow key to select the previous computer and the down arrow key to select the next computer Press any other key to abort the Manual Scan mode Audio Stick An optional multimedia module can be LINKed to the back of each StarView for selecting microphone and stereo speaker signals There are two options for Audio Stick On and Off When set to On audio selection follows computer selection When set to Off audio selection stops following computer selection Off mode is useful if you want to listen to a particular computer s audio signal while operating other computers The non volatile memory stores the Audio Stick setting Scan Type Ready PC Eye In Scan mode scans through only power on and eye marked selected computers Ready PC In Scan mode scans through all power on computers Eye only In Scan mode scans through any Eye selected computer regardless of power status The non volatile memory stores the Scan Type setting Scan Rate Sets the duration of a computer displayed in Auto Scan mode The options are 3 seconds 8 seconds 15 seconds and 30 seconds The non volatile memory stores the Scan Rate setting ms Wa Keyboard Speed StarView offers a keybo
9. ard typematic setting that overrides the typematic settings in the BIOS and Windows operating system Available speed options are Low Middle Fast and Faster as 10 15 20 and 30 characters sec respectively The non volatile memory stores the Keyboard Speed setting Hotkey Menu When you hit the left lt CTRL gt key twice within two seconds the Hotkey Menu appears displaying a list of hot key commands if the option is On The Hotkey Menu can be turned Off if you prefer not to see it when the left lt CTRL gt key is hit twice The non volatile memory stores the Hotkey Menu setting CH Display Auto Off After you select a computer the channel address and name of the computer will appear on the screen for 3 seconds then disappear automatically Always On The channel address and name of a selected computer and or OSD status displayed on the screen all the time The non volatile memory stores the CH Display setting Position You can choose where the selected computer name and or OSD status is displayed on your screen during operation The actual display position shifts due to different VGA resolution the higher the resolution the higher the display position The non volatile memory stores the Position setting UL as Upper Left UR as Upper Right LL as Lower Left LR as Lower Right MI as Middle Country Code for Sun SV831HD SV1631HD only Sun keyboards of different languages have different layouts This KVM switch can emulate a Sun keyboard
10. ces are turned off before connecting them to the Master KVM switch Note After changing your configuration the OSD will automatically update to reflect the new configuration m 10 NN Keyboard Mapping SV831HD SV1631HD only These KVMs are able to emulate a Sun keyboard and mouse when a computer is marked with a Sun in OSD menu by Function key lt F5 gt A Sun keyboard has more keys than a standard PS 2 keyboard These extra keys are simulated by tapping the lower right Ctrl followed by one of the function keys on the PS 2 keyboard i e combo key For instance tap the lower right Ctrl key and then tap the function key F7 to activate Open for a Sun computer PS 2 keyboard Sun keyboard Mac keyboard right Ctrl 1 CD right Ctrl 2 Q right Ctrl 3 d right Ctrl 4 O Coote Power right Ctrl F1 Stop right Ctrl F2 Again right Ctrl F3 Props right Ctrl F4 Undo right Ctrl F5 Front right Ctrl F6 Copy right Ctrl F7 Open right Ctrl F8 Paste right Ctrl F9 Find right Ctrl F10 Cut Print Screen F13 Scroll Lock F14 Pause Break F15 right Ctrl H Help ER right right left left amp Context key Compose right Alt Alt Graph right Option left Alt Alt left Option Note For Sun The switch does not support LowPower option under Power Off Select after the command right Ctrl 4 For Japanese keyboard The
11. e mark enabled onou a Uv AE OROROORO Edit Switch Quit Security Nooo gt MA The port number or channel address of the currently selected computer is displayed in red in the top right of the screen The device name is green if the device has power and is ready for selection or white if it has no power The OSD menu automatically updates the color when it is activated On the 16 port models use the Page Up and Page Down keys to view the other 8 computers Use the UP lt DOWN gt 1 8 or A H keys to highlight a computer and ENTER to select it e Press ESCAPE to exit the OSD menu and remove the OSD menu from the screen A triangle mark on the right side of the screen indicates the port is cascaded to a Slave KVM the number at the left of the triangle mark shows the number of ports the Slave has With that port highlighted press ENTER to bring up a screen listing the computers connected to that Slave The name of the Slave KVM will be shown at the upper right corner of the OSD menu e Aneye mark on the right side of the screen indicates that the computer has been selected to be monitored in Scan mode You can switch this mark on and off using function key F2 e Press ESCAPE to exit the OSD and to return to using the selected computer The computer name is shown on the screen OSD Function Keys You can use the function keys when the OSD menu is active Function key F1
12. e pushbutton for two seconds Alternatively if Port 1 is currently selected and you want to select Port A you can press the pushbutton once to switch to Port A The K M Reset function reconfigures your system without powering down your computers or your KVM switch To reset the switch press and hold the front panel 1 and 2 buttons simultaneously The Auto Scan function automatically scrolls through your connected computers Press and hold the front panel 7 and 8 buttons simultaneously to enter Auto Scan mode OSD Operations By hitting the left lt CTRL gt key twice within two seconds you may see the Hotkey Menu if it is enabled an OSD option Or by hitting the left lt CTRL gt key three times within two seconds you will see a K VM MENU screen below showing a list of the computers with corresponding channel addresses names and status Port channel KVM MENU ee address selacie A channel 1 SALES DOMESTIC address 2 SALES US __Toa16 port 3 SALES EURO Slave o 4 SALES ASIA Highlighted ENANA nen B port by arrow keys 6 FINANCIAL 2F Slave 7 RD HARDWARE Eye mark EL RD SOFTWARE enabled Security enabled port Edit Swi tch Quit Security Press Enter to the slave FINANCIAL 1F S M MENU a MENU _ Master port name FINANCIAL 1F_ group name US WEST White US EAST as power off US NORTH User input US SOUTH Rotae EUROPE ASIA N ASIA S PACIFIC Green as power on Ey
13. for a specific language type or country Select the proper country code that matches all your Sun computers Function Key lt F5 gt SV831HD SV1631HD only Switches the Sun mark on or off The Sun mark indicates that the port is connected to a Sun server First use the UP and DOWN arrow keys to highlight the device then press lt F5 gt to switch its Sun mark on or off When a Sun marked port is selected the KVM will translate the keys from a PS 2 keyboard to a Sun keyboard For more information see Keyboard Mapping on page 10 ESC To exit the OSD press the lt ESCAPE gt key no NN Hot Key Commands A hot key command is a short keyboard sequence to select a computer activate a computer scan etc A hot key sequence starts with two Left Control keystrokes followed by one or two more keystrokes A built in buzzer generates a high pitched beep for correct hot key sequences and a low pitched beep for errors or bad key combinations that will not be carried out The short form hot key menu can be turned on as an OSD function lt F4 gt More Hotkey Menu every time the left lt CTRL gt key is pressed twice Left Ctrl refers to the lt CTRL gt key located at the left side of the keyboard e 1 8 A4 H refer to the number keys 1 to 8 at the upper row of the keyboard Do not use the keypad at the right of the keyboard and character keys A to H case insensitive Selecting a Computer To select a computer by hot key command you
14. leading key for the Combo Key is replaced by EE A S Fl Troubleshooting If you are experiencing trouble with your devices first make sure that all cables are connected to their proper ports and are firmly seated You may also want to try resetting the devices by pressing and holding the front panel 1 and 2 pushbuttons Mouse does not work Make sure there is only one mouse driver installed in each computer Monitor works but keyboard and mouse do not Make sure you haven t swapped the keyboard and mouse cables VGA image is not clear You may be using poor quality VGA cables Make sure you are using UL 2919 rated double shielded VGA cables No OSD screen or screen image e You may have selected a power off computer Use the pushbuttons or to select a computer that is turned on There is a keyboard error on boot e You may have a loose keyboard connection Make sure your keyboard cables are well seated The letters on the TFT LCD display are blurry or have shadows e You may have improper resolution settings Under the Control Panel set the VGA output of your computers to match the highest resolution of the LCD monitor with Large Font selected Master Slave does not work or there is a double OSD Make sure that the slave s Console port is connected to one of the Master s PC ports e Perform a KVM Reset Make sure that you have removed all power sources from the Slave unit before connecting it to the
15. loss of profits loss of business or any pecuniary loss arising out of related to the use of the product exceed the actual price paid for the product Some states do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you FCC Compliance This device complies with part 15 of the FCC Rules Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation November 3 2003
16. nnector e 1x HD 15 monitor Male connector SV831HD SV1631HD StarTech com s 2 in 1 USB KVM cables or 3 in 1 PS 2 KVM cables e SV1631D1U StarTech com s 3 in 1 PS 2 KVM cables NN gt m Installation This section will guide you through the hardware installation of your KVM switch Please read through this section carefully and complete each step in the order listed 1 Make sure all computers and devices are powered off Plug a PS 2 keyboard PS 2 mouse and monitor into the labelled keyboard mouse and monitor Console ports on the back of the KVM 3 Attach each of your managed computers to your StarView KVM switch s PC ports using ultra thin KVM cables The SV831HD and SV1631HD are capable of using either 2 in 1 USB or 3 in 1 PS 2 cables The SV1631D1U uses 3 in 1 PS 2 cables Use the cables to connect one of the PC ports on the back of the switch to the computer s keyboard mouse and video ports Note These instructions are for a single KVM switch only For information on cascading multiple KVMs see Cascade Configuration below 4 Plug the 9V DC power adapter into the power port on the KVM 5 Turn on your computers Note After the initial power up you can hot plug additional computers or slave KVM switches without having to power down your KVM Cascade Configuration You can connect a second level of KVMs to one or more of your Master KVM switch s PC ports The KVM switches connected to the Master switch are know a
17. o KVM SWITCH SV831HD SV1631HD SV1631D1U Instruction Guide SV831HD shown Actual product may vary from photo StarTech com e The Professionals Source For Hard to Find Computer Parts Table of Contents gitgofe lire rte rra AAA AAA AA AAA AA ARA 2 system Requirements 2 A ee A AAA 3 Operating Your KVM Swilch 22222 22 gei eio eee e aes 4 PUSMDUONS roc rer eO ret et Me et ode e dea eade e tec 4 OSD OPS S d oio edo Gode eode aede Ga edo aed edd ede aedem 4 OSD Function Keys einen he 5 HotKey COMMANGS unse 8 Changing Your Configuration sso uio tatoo liado ool EM Rr AME RS RIS ioccaicicd 9 Keyboard Mapping a aii 10 Troubleshooting cain ciim GniaiiniGchiniGhunGieniGiwa chunked 11 Technical o pecificatlons isi itii iioi hid eie rea ao is 12 Technical SUDDONL Sense 13 Warranty Informal Nina 13 m 2 NN Introduction Thank you for purchasing a StarTech com 1U KVM switch Our universal KVM switches let you control either 8 SV831HD or 16 SV1631HD USB or PS 2 computers using only one PS 2 keyboard mouse and monitor Our slim 16 port PS 2 switch SV 1631D1U lets you connect 16 PS 2 computers using only one PS 2 keyboard mouse and monitor Switching between your PCs is easy thanks to pushbutton or hot key commands These slim KVM switches take up only 1U of space in your cabinet and use rear cable connections for maximum space efficiency Each KVM can be cascaded to support 64 SV831HD or 136 SV163
18. s Slaves Once connected the KVM switches will automatically configure themselves as either Masters or Slaves You can only connect an equal or smaller KVM to the Master KVM For example a 16 port Master KVM switch can have both 16 port and 8 port slaves An 8 port Master KVM switch can only have 8 port KVM slaves or lower The 8 port KVM can support 64 PCs with 8 8 port Slave KVMs each connected to 8 PCs The 16 port KVM can support 136 computers with 8 16 port Slave KVMs each connected to 16 computers The Slave KVM s must be connected to the 1 8 ports not the A H ports To cascade your KVMs use a 3 in 1 PS 2 KVM cable to connect one of your Master switch s PC ports to the Slave switch s PC 1 8 ports When turning on your cascaded switches turn on the Master switch before turning on any of the others m NN Operating Your KVM Switch To toggle between computers you can use the hot key commands OSD On Screen Display menu or by using the pushbuttons Push Buttons The LEDs on the KVM switch indicate which computers are turned on solid green and which computer is selected solid red The indicator flashes red when in Auto or Manual Scan mode You can press any of the corresponding pushbuttons to select the active computer On the 16 port models Port 1 and Port A share the same pushbutton as do Port 2 and Port B etc To select Ports 1 through 8 press the pushbutton once To select Ports A through H press and hold th
19. vice is automatically re locked once you switch to another device During Scan mode OSD skips the security enabled device If you forget the password the only way to permanently erase all passwords is to press and hold pushbuttons 1 and 2 then press and hold pushbuttons 7 and 8 Release 7 and 8 then release 1 and 2 Function key lt F4 gt More functions are available by hitting lt F4 gt A new screen pops up displaying the functions described below Most of them are marked with a triangle indicating there are options to choose from Using the UP and DOWN arrow keys select the function and press ENTER Available options will be shown in the middle of the screen To select an option use the lt UP gt and lt DOWN gt arrow keys then press lt ENTER gt to select the option You can press lt ESCAPE gt to exit at any time Auto Scan In this mode the KVM automatically switches from one power on computer to the next sequentially in a fixed interval During Auto Scan mode the OSD displays the name of the selected computer When Auto Scan detects any keyboard or mouse activity it suspends the scanning until activity stops it then resumes with the next computer in sequence To abort Auto Scan mode press the left lt CTRL gt twice or press any front button Scan Type and Scan Rate set the scan pattern Scan Type lt F4 gt More Scan Type determines if scanned computers must also be eye mark selected Scan Rate lt F4 gt More Sc
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