IBM ServicePac SD211
Contents
1. 603 10x 603 10U 60U 10U 60U 10U 60U 10U 60U 10U 103 60K 60L 103 60K 60L 103 60K 60L 103 60K 60L 103 60K 60L 103 60K 60L 6LU 6LU 6LU 6LU 60x 60x 60x 60x 60x 60x 6LJ 6LJ 6LJ 6LJ 6LJ 6LJ 1722 60u 6LU 41 9349 5085 SOF 3YR NBD 2YR IOR 7x24x4hr 1710 10U 1722 60U 6LU 41 9350 SD86 SAP 3YR NBD 1YR IOR 5x9 NBD 1724 1 100 15 41 9351 5087 SAP NBD 1 5x9x4hr 1724 1 100 15 41 9352 5088 SAP NBD 1 IOR 7x24x4hr 1724 1 100 15 41 9353 5089 SAP NBD 2YR IOR 5x9 NBD 1724 1 100 15 41 9354 5090 SAP NBD 2YR 5x9x4hr 1724 1XP 10U 15 41 9355 SD91 SAP 3YR NBD 2YR IOR 7x24x4hr 1724 1 100 15 41 9356 5092 SOF NBD 1YR IOR 5x9 NBD 1740 1RU 710 1742 900 41 9357 5093 SOF NBD 1 5x9x4hr 1740 180 710 1742 900 41 9358 5094 SOF NBD 1 IOR 7x24x4hr 1740 180 710 1742 900 41 9359 5095 SOF NBD 2YR IOR 5x9 NBD 1740 1RU 710 1742 90U 41 9360 5096 SOF 3YR NBD 2YR IOR 5x9x4hr 1740 1RU 710 1742 90U 41 9469 5097 SOF 3YR NBD 2YR IOR 7x24x4hr 1740 1RU 710 1742 90U 41 9361 5098 SAP 3YR NBD 1YR IOR 5x9 NBD 1740 1RX 713 1742 1RX 90x 41 9362 5099 SAP 3YR NBD 1 5x9x4hr 1740 1RX 712 1742 1RX 90x 41 9363 50100 SAP 3YR IOR N2. 3YR IOR 7x24x4hr 3580 L3H 40M6847 SD61 SAP 3YR IOR NBD 3YR IOR 5x9x4hr 1740 1RX 712 40M6848 SD62 SAP 3YR IOR NBD 3YR IOR 7x24x4hr 1740 1RX 712 41 8669 5067 SAP 3YR NBD 3YR IOR 5x9x4hr 1815 82H 80H 41 8670 5068 SAP 3YR NBD 3YR IOR 7x24x4hr 1815 82H 80H 41 8671 5069 SAP 3YR NBD 3YR IOR 5x9x4hr 1815 84H 41 8672 SD70 SAP 3YE NBD 3YR IOR 7x24x4hr 1815 84H 41bE8677 SD71 SAP 1YR ICE NBD 3YR IOR 5x9x4hr 2005 32B 41 8678 SD72 SAP 1YR ICE NBD 3YR IOR 7x24x4hr 2005 32B 41w9131 SD209 SOF 3YR IOR NBD 3YR IOR 5x9x4hr 1815 88A 41w9132 SD210 SOF 3YR IOR NBD 3YR IOR 7x24x4hr 1815 88A 41w9133 SD211 SAP 3YR IOR NBD 3YR IOR 5x9x4hr 1815 88H 41w9134 SD212 SAP 3YR IOR NBD 3YR IOR 7x24x4hr 1815 88H 41w9783 SD213 SOF 1YR ICE NBD 3YR IOR 5x9x4hr 2026 416 41w9784 SD214 SOF 1YR ICE NBD 3YR IOR 7x24x4hr 2026 416 41w9785 SD215 SOF 1YR ICE NBD 3YR IOR 5x9x4hr 2026 432 41w9786 SD216 SOF 1YR COE NBD 3YR IOR 7x24x4hr 2026 432 41w9787 SD217 SOF 1YR ICE NBD 3YR IOR 5x9x4hr 2005 B16 41w9788 SD218 SOF 1YR ICE NBD 3YR IOR 7x24x4hr 2005 B16 10N3031 SD219 SAP 1YR ICE NBD 3YR IOR 5x9x4hr 2026 16E 10N3032 SD220 SAP 1YR ICE NBD 3YR IOR 7x24x4hr 2026 16E 10N3033 SD221 SAP 1YR IOR NBD 3YR IOR 5x9x4hr 2026 32b 10N3034 SD222 SAP 1YR IOR NBD 3YR IOR 7x24x4hr 2026 32E 10N3035 SD223 SAP 1YR ICE NBD 3YR IOR 5x9x4hr 2005 16B 10N3036 SD224 SAP 1YR ICE NBD 3YR IOR 7x24x4hr 2005 16B 42V1248 SD249 SOF 3YR IOL NBD 3YR IOR 5x9x4hr 1812 81A 815 1814 52A 92H 42V1249 SD250 SO
3. 41 9445 50182 SOF 3YR IOR 7x24 SD 1YR IOR 5x9 NBD 2109 r32 41 9446 50183 SOF 3YR 7x24 SD 1 5x9x4hr 2109 r32 41 9447 50184 SOF 3YR 7x24 SD 1 7x24x4hr 2109 r32 41 9451 50188 SAP 3YR IOR NBD 1YR IOR 5x9 NBD 3552 1RX 3560 1RX 41 9452 50189 SAP NBD 1 5x9x4hr 3552 18 3560 1RX 41 9453 50190 SAP 3YR NBD 1 IOR 7x24x4hr 3552 18 3560 1RX 41 9454 50191 SAP NBD 2YR IOR 5x9 NBD 3552 18 3560 1RX 41 9455 50192 SAP 3YR NBD 2YR IOR 5x9x4hr 3552 18 3560 1RX 41 9456 50193 SAP 3YR NBD 2YR IOR 7x24x4hr 3560 1RX 41 9457 50194 SAP 3YR NBD 1YR IOR 5x9 NBD 3580 L3H H3L L3E 41 9458 50195 SAP 3YR NBD 1 5x9x4hr 3580 L3H H3L L3E 41 9459 50196 SAP 3YR NBD 1 IOR 7x24x4hr 3580 L3H H3L L3E 41 9460 50197 SAP 3YR NBD 2YR IOR 5x9 NBD 3580 L3H H3L L3E 41 9461 50198 SAP 3YR NBD 2YR IOR 5x9x4hr 3580 L3H H3L L3E 41 9462 50199 SAP 3YR NBD 2YR IOR 7x24x4hr 3580 L3H H3L L3E 41 9463 50200 SAP 3YR NBD 1YR IOR 5x9 NBD 3581 F3H L3H 41 9464 50201 SAP 3YR NBD 1 5x9x4hr 3581 F3H L3H 41 9465 50202 SAP 3YR NBD 1 IOR 7x24x4hr 3581 F3H L3H 41 9466 50203 SAP 3YR NBD 2YR IOR 5x9 NBD 3581 F3H L3H 41 9467 50204 SAP 3YR NBD 2YR IOR 5x9x4hr 3581 F3H L3H 41 9468 50205 SAP 3YR NBD 2YR IOR 7x24x4hr 3581 F3H L3H 41 9470 50206 SOF 3YR IOR 7x24 SD 1 IOR 5x9 NBD 2
4. 7x24x4hr 2498 24E B24 5138765 SD643 SOF 1YR IOL NBD 3YR IOR 5x9 SD 2498 40E B40 5138766 SD644 SOF 1YR IOL NBD 3YR IOR 7x24x4hr 2498 40E B40 5138917 SD645 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2859 A10 5138918 SD646 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2859 A10 5138919 SD647 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2859 A20 5138920 SD648 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2859 A20 5138921 SD649 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2861 001 5138922 SD650 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2861 001 5138923 SD651 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2862 A10 2858 A12 5138924 SD652 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2862 A10 5138925 SD653 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2862 A20 5138926 SD654 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2862 A20 5138927 SD655 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2863 004 5138928 50656 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2863 004 5138929 SD657 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2863 A10 5138930 SD658 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2863 A10 5138931 SD659 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2863 A20 5138932 SD660 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2863 A20 5138933 SD661 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2864 A10 G10 5138934 SD662 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2864 A10 G10 5138935 SD663 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2864 A20 G20 5138936 SD664 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2864 A20 G20 5138937 SD665 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2865 A10 G10 5138938 SD666 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2865 A10 G10 5138939 SD667 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2865 A20 G20 5138940 SD668 SOF 3YR IOL NBD 3
5. Germany e Hungary e Ireland e Norway e Poland e Romania e Russia e Slovakia e Slovenia e Switzerland e Sweden e South Africa e United Kingdom ServicePac part number ID Base warranty 5138741 SD625 SOF 1YR IOL NBD 5138742 SD626 SAP 1YR IOL NBD ServicePac Description 2YR IOL 5x9 NBD 2YR IOL 5x9 NBD Eligible Machine type Model 2005 B16 2005 16B Storage ServicePac Post Warranty Maintenance Upgrades ServicePac part number ID Base warranty 41 9338 5074 SAP 3YR NBD 41 9339 5075 SAP 3YR NBD 41 9340 SD76 SAP 3YR NBD 41 9341 5077 SAP 3YR NBD 41 9342 5078 SAP 3YR IOR NBD 41 9343 5079 SAP 3YR NBD 41 9344 5080 SOF 3YR NBD 41 9345 5081 SOF 3YR NBD 41 9346 SD82 SOF 3YR NBD 41 9347 5083 SOF 3YR NBD 41 9348 5084 SOF 3YR NBD IBM Europe Middle East and Africa Services Announcement ZS09 0245 ServicePac Description 1YR IOR 5x9 NBD 1YR IOR 5x9x4hr 1 7x24x4hr 2YR IOR 5x9 NBD 2YR IOR 5x9x4hr 2YR IOR 7x24x4hr 1YR IOR 5x9 NBD 1YR IOR 5x9x4hr 1 7x24x4hr 2YR IOR 5x9 NBD 2YR IOR 5x9x4hr IBM is a registered trademark of International Business Machines Corporation Eligible Machine type Model 1710 1722 1710 1722 1710 1722 1710 1722 1710 1722 1710 1722 1710 1722 1710 1722 1710 1722 1710 1722 1710 10x 603 10x 603 10x 603 10x 603 10x
6. on a customer s service request that is performed by technical support personnel Typically this is the first technical activity performed after the service request has been entered into the call management system and the customer has been entitled Call screening results in the creation of the initial action plan to resolve the service request On site service repair limited IOL Repair performed at customer site excluding CRUs Service is same as IOR but the customer is responsible for replacement of Tier 1 CRUs ServicePac response time The target response time for the completion of PD is an average of two hours from the customer s service request being registered in the IBM call management system The four hour on site response time of some ServicePacs is defined as the period of time between the end of screening and the service representative arriving at the customer s machine location for repair The sum of the two elements two hours PD plus four hours IOR after PD is the on site response time target which is consistent with the service description for same business day SBD coverage The average target on site response time is six hours which is equal to a two hour average target for PD and four hour average target for IOR after PD It should be noted that average targets are set for guidance and that actual times will vary by complexity of service request Hours of coverage e 9x 5 coverage 9 hours per day Monday through
7. trademark of International Business Machines Corporation Services Announcement ZS09 0245 12 7246 50331 SAP IOR NBD 2YR IOR 7x24x4hr 1814 70H 12 7248 50333 SAP 3YR IOR NBD 1 5x9x4hr 1814 72H 12 7249 50334 SAP IOR NBD 1 IOR 7x24x4hr 1814 72 12 7251 50336 SAP IOR NBD 2YR 5x9x4hr 1814 72H 12 7252 50337 SAP 3YR IOR NBD 2YR IOR 7x24x4hr 1814 72H 43X3555 SD341 SAP 3YR IOR NBD 1 5x9x4hr 1814 7VH 43X3556 SD342 SAP 3YR IOR NBD 1 IOR 7x24x4hr 1814 7VH 43 3558 50344 SAP NBD 2YR 5x9x4hr 1814 7VH 43X3559 SD345 SAP 3YR IOR NBD 2YR IOR 7x24x4hr 1814 7VH 4438569 SD394 SOF 3YR IOR NBD 1YR IOR 5x9 NBD 1724 100 4438570 SD395 SOF 3YR IOR NBD 1 5x9x4hr 1724 100 4438571 50396 SOF NBD 1 IOR 7x24x4hr 1724 100 4438572 50397 SOF NBD 2YR IOR 5x9 NBD 1724 100 4438573 SD398 SOF 3YR IOR NBD 2YR IOR 5x9x4hr 1724 100 4438574 SD399 SOF 3YR IOR NBD 2YR IOR 7x24x4hr 1724 100 4438575 SD400 SOF 3YR IOR NBD 1YR IOR 5x9 NBD 1742 180 4438576 50401 SOF NBD 1 5x9x4hr 1742 180 4438577 50402 SOF NBD 1 IOR 7x24x4hr 1742 180 4438588 50413 SOF 3YR NBD 1 5x9x4hr 1814 20A 72A 725 72T 94H 98H 4438589 SD414 SOF 3YR IOR NBD 1 IOR 7x24x4hr 1814 20A 72A 725 72T 94H 98H 4438591 SD416 SOF 3YR IOR NBD 2YR IOR 5x9x4hr 1814 20A 72A 72S 72T 94H 98H 4438592 SD417 SOF 3YR IOR NBD 2YR IOR 7x24x4hr
8. 109 F16 41bE9471 SD207 SOF 3YR 7x24 SD 1YR 5x9x4hr 2109 F16 41 9472 50208 SOF 3YR 7x24 SD 1 7x24x4hr 2109 F16 10N3372 SD226 SAP 3YR IOR NBD 1 5x9x4hr 1815 88H 10N3373 50227 SAP IOR NBD 1 IOR 7x24x4hr 1815 88H 10N3376 50230 SOF IOR NBD 1 IOR 7x24x4hr 1815 88A 10N3978 SD232 SOF 3YR IOR NBD 2YR IOR 5x9x4hr 1815 88A 10N3979 SD233 SOF 3YR IOR NBD 2YR IOR 7x24x4hr 1815 88A 10N3975 SD235 SAP 3YR IOR NBD 2YR IOR 5x9x4hr 1815 88H 10N3976 SD236 SAP 3YR IOR NBD 2YR IOR 7x24x4hr 1815 88H 13P0955 SD237 SAP 3YR IOR NBD 1YR IOR 5x9 NBD 2005 168 13 0956 50238 SAP IOR NBD 1 5x9x4hr 2005 168 13 0957 50239 SAP 3YR IOR NBD 1 IOR 7x24x4hr 2005 168 13 0958 50240 SAP IOR NBD 2YR IOR 5x9 NBD 2005 16B 13P0959 SD241 SAP 3YR IOR NBD 2YR IOR 5x9x4hr 2005 16B 13P0960 SD242 SAP 3YR IOR NBD 2YR IOR 7x24x4hr 2005 16B 13P0961 SD243 SOF 3YR IOR NBD 1YR IOR 5x9 NBD 2005 B16 13P0962 SD244 SOF 3YR IOR NBD 1 5x9x4hr 2005 B16 13P0963 SD245 SOF 3YR IOR NBD 1 IOR 7x24x4hr 2005 B16 13P0964 SD246 SOF 3YR IOR NBD 2YR IOR 5x9 NBD 2005 B16 13P0965 SD247 SOF 3YR IOR NBD 2YR IOR 5x9x4hr 2005 B16 13P0966 SD248 SOF 3YR IOR NBD 2YR IOR 7x24x4hr 2005 B16 12X7242 SD327 SAP 3YR IOR NBD 1 5x9x4hr 1814 70H 12 7243 50328 SAP IOR NBD 1 IOR 7x24x4hr 1814 70H 12 7245 50330 SAP IOR NBD 2YR 5x9x4hr 1814 70H IBM Europe Middle East and Africa IBM is a registered
9. 1814 20A 72A 72S 72T 94H 98H 4438594 50419 SOF 3YR NBD 1 5x9x4hr 1814 70 705 70 4438595 50420 SOF NBD 1 IOR 7x24x4hr 1814 70A 705 70T 4438597 50422 SOF NBD 2YR 5x9x4hr 1814 70A 70S 70T 4438598 SD423 SOF 3YR IOR NBD 2YR IOR 7x24x4hr 1814 70A 70S 70T 4438599 SD424 SOF 1YR COE NBD 1YR IOR 5x9 NBD 2026 E12 4438600 SD425 SOF 1YR COE NBD 1 5x9x4hr 2026 E12 4438601 SD426 SOF 1YR COE NBD 1 IOR 7x24x4hr 2026 E12 4438605 50430 SOF 3YR NBD 1YR IOR 5x9 NBD 2026 224 416 4438606 SD431 SOF 3YR IOR NBD 1 5x9x4hr 2026 224 416 4438607 50432 SOF NBD 1 IOR 7x24x4hr 2026 224 416 4438608 50433 SOF 3YR NBD 2YR IOR 5x9 NBD 2026 224 416 4438609 SD434 SOF 3YR IOR NBD 2YR IOR 5x9x4hr 2026 224 416 4438610 SD435 SOF 3YR IOR NBD 2YR IOR 7x24x4hr 2026 224 416 4438611 SD436 SOF 3YR IOR NBD 1YR IOR 5x9 NBD 3542 1RU 4438612 SD437 SOF 3YR IOR NBD 1 5x9x4hr 3542 180 4438613 50438 SOF NBD 1 IOR 7x24x4hr 3542 180 4438614 50439 SOF NBD 2YR IOR 5x9 NBD 3542 1RU 4438615 SD440 SOF 3YR IOR NBD 2YR IOR 5x9x4hr 3542 180 4438616 SD441 SOF 3YR IOR NBD 2YR IOR 7x24x4hr 3542 1RU 4438617 SD442 SOF 3YR IOR NBD 1YR IOR 5x9 NBD 3580 L33 H23 L23 4438618 SD443 SOF 3YR IOR NBD 1 5x9x4hr 3580 L33 H23 123 4438619 50444 SOF NBD 1 IOR 7x24x4hr 3580 L33 H23 L23 4438620 50445 SOF 3YR IOR NBD 2YR IOR 5x9
10. 27 SAP 3YR NBD 2YR IOR 7x24x4hr 1815 82H 80H 41 9392 50129 SOF 3YR NBD 1 5x9x4hr 1815 84 41 9393 50130 SOF NBD 1 IOR 7x24x4hr 1815 84 41 9395 50132 SOF NBD 2YR 5x9x4hr 1815 84A 41 9396 50133 SOF 3YR NBD 2YR IOR 7x24x4hr 1815 84A 41 9398 50135 SAP 3YR NBD 1 5x9x4hr 1815 84H 41 9399 50136 SAP 3YR NBD 1 IOR 7x24x4hr 1815 84H 41 9401 50138 SAP 3YR NBD 2YR IOR 5x9x4hr 1815 84H 41 9402 50139 SAP 3YR NBD 2YR IOR 7x24x4hr 1815 84H 41 9403 50140 SOF 3YR NBD 1YR IOR 5x9 NBD 2005 B32 B5K 41 9404 50141 SOF 3YR NBD 1 5x9x4hr 2005 B32 B5K 41 9405 50142 SOF 3YR NBD 1 IOR 7x24x4hr 2005 B32 B5K 41 9406 50143 SOF 3YR NBD 2YR IOR 5x9 NBD 2005 B32 B5K 41 9407 50144 SOF 3YR NBD 2YR IOR 5x9x4hr 2005 B32 B5K 41 9408 50145 SOF 3YR NBD 2YR IOR 7x24x4hr 2005 B32 B5K 41 9409 50146 SAP 3YR NBD 1YR IOR 5x9 NBD 2005 32B 5KB 41 9410 50147 SAP 3YR NBD 1 5x9x4hr 2005 32B 5KB 41 9411 50148 SAP 3YR NBD 1 IOR 7x24x4hr 2005 32B 5KB 41 9412 50149 SAP 3YR NBD 2YR IOR 5x9 NBD 2005 32B 5KB 41 9413 50150 SAP 3YR NBD 2YR IOR 5x9x4hr 2005 32B 5KB 41bE9414 SD151 SAP 3YR IOR NBD 2YR IOR 7x24x4hr 2005 32B 5KB 41 9415 50152 SOF 3YR NBD 1YR IOR 5x9 NBD 2005 H08 IBM Europe Middle East and Africa IBM is a registered trademark of International Business Mac
11. 4x4 1YR 7x24x4hr 1812 81A 815 81 1814 52A 92H 1818 D1A 54Y4640 50719 SOF 1YR IOR 7x24x4 2 5x9x4hr 1812 81A 815 81 1814 52A 92H 1818 D1A 54 4641 50720 SOF 1YR IOR 7x24x4 2 7x24x4hr 1812 81A 815 81 1814 52A 92H 1818 D1A 56Y5996 50819 SAP 1YR IOL NBD 2YR IOL 5x9xNBD 3572 S3E S4E S3H S4H S3R 548 68Y5393 SD830 SAP 3YR IOL NBD 1YR IOR 5x9x4hr 1726 All models 1YR IOL NBD 4002 AC5 2 5 4273 48 48 68Y5394 50831 SAP 3YR IOL NBD 1YR 7x24x4hr 1726 All models 1YR IOL NBD 4002 AC5 2 C5A 4273 48 48 68Y5395 50832 SAP 3YR IOL NBD 2YR IOR 5x9x4hr 1726 All models 1YR IOL NBD 4002 5 2 5 4273 48 48 68Y5396 50833 SAP IOL NBD 2YR 7x24x4hr 1726 All models 1YR IOL NBD 4002 5 2 5 4273 48 48 71Y2371 50837 SAP 3YR IOL NBD 1YR 9x5x4hr 1812 8VH 81H 71Y2372 SD838 SAP 3YR IOL NBD 1YR 7x24x4hr 1812 8VH 81H 71Y2373 SD839 SAP 3YR IOL NBD 2YR IOR 9x5x4hr 1812 8VH 81H 71Y2374 SD840 SAP 3YR IOL NBD 2YR IOR 7x24x4hr 1812 8VH 81H 71Y2476 SD859 SAP 1YR IOL NBD 1YR 9x5x4hr 4002 AG4 G4A 1YR IOL NBD 4002 Ac2 AC4 C4A 71Y2477 SD860 SAP 1YR IOL NBD 1YR 7x24x4hr 4002 AG4 G4A 1YR IOL NBD 4002 Ac2 AC4 C4A 71Y2478 50861 SAP 1YR IOL NBD 2YR IOR 9x5x4hr 4002 AG4 G4A 1YR IOL NBD 4002 Ac2 AC4 C4A 71Y2479 50862 SAP 1YR IOL NBD 2YR IOR 7x24x4hr 4002 AG4 G4A 1YR IOL NBD 4002 Ac2 AC4 C4A 71Y2480 50863 SAP 1YR IOL NBD 1YR 9x5x4hr 4002 5 5 1YR IOL N
12. 70A 70S 12X6618 SD274 SOF 3YR IOL NBD 3YR IOR 5x9x4hr 1814 20A 72A 72S 94H 98H 12X6619 SD275 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 1814 20A 72A 72S 94H 98H 12X6620 SD276 SAP 3YR IOL NBD 3YR IOR 5x9x4hr 1814 70H 12X6621 SD277 SAP 3YR IOL NBD 3YR IOR 7x24x4hr 1814 70H 12X6622 SD278 SAP 3YR IOL NBD 3YR IOR 5x9x4hr 1814 72H 12X6623 SD279 SAP 3YR IOL NBD 3YR IOR 7x24x4hr 1814 72H 12x6710 50280 SOF 1YR IOL 7x24 SD 3YR 7x24x4hr 7204 A11 models 12xX6711 SD281 SOF 1YR IOL 7x24 SD 3YR 7x24x4hr 7205 A11 models 12 6712 50282 SOF 1YR IOL 7x24 SD 3YR IOR 7x24x4hr 7206 A11 models 12xX6713 50283 SOF 1YR IOL 7x24 SD 3YR IOR 7x24x4hr 7207 A11 models 12x6714 50284 SOF 1YR 7x24 SD 3YR IOR 7x24x4hr 7210 A11 models 12 6715 50285 SOF 1YR IOL 7x24 SD 3YR IOR 7x24x4hr 7212 A11 models 43X3552 SD338 SAP 3YR IOL NBD 3YR IOR 5x9x4hr 1814 7 43X3553 SD339 SAP 3YR IOL NBD 3YR IOR 7x24x4hr 1814 7VH 43X3560 SD346 SAP 3YR IOL NBD 3YR IOR 5x9x4hr 1812 8VH 43 3561 50347 SAP IOL NBD 3YR IOR 7x24x4hr 1812 8VH 4437780 50358 SAP 3YR ICE NBD 3YR IOR 5x9x4hr 3580 L3E S3E 4437781 SD359 SAP 3YR ICE NBD 3YR IOR 7x24x4hr 3580 L3E S3E 4438535 SD360 SOF 3YR IOR NBD 3YR IOR 5x9x4hr 1710 10U 4438536 SD361 SOF 3YR IOR NBD 3YR IOR 7x24x4hr 1710 10U 4438537 SD362 SOF 3YR IOR NBD 3YR IOR 5x9x4hr 1722 6LU 60U 4438538 SD363 SOF 3YR IOR NBD 3YR IOR 7x24x4hr 1722 6LU 60U 4438542 SD367 SOF 3YR IOR NBD 3YR IOR 5x9x4hr 1740 1RU 710 4438543 SD368 SOF 3YR IOR NBD 3YR IOR 7x24x4h
13. BD 1 IOR 7x24x4hr 1740 1RX 712 1742 1RX 90x 41 9364 50101 SAP 3YR NBD 2YR IOR 5x9 NBD 1740 1RX 71J 1742 90x 41 9365 50102 SAP 3YR NBD 2YR IOR 5x9x4hr 1740 1RX 71J 1742 90x 41 9366 50103 SAP 3YR NBD 2YR IOR 7x24x4hr 1740 1RX 71J 1742 90x 41 9367 50104 SOF 3YR NBD 1YR IOR 5x9 NBD 1750 511 41 9368 50105 SOF NBD 1 5x9x4hr 1750 511 41 9369 50106 SOF NBD 1 IOR 7x24x4hr 1750 511 41 9370 50107 SOF NBD 2YR IOR 5x9 NBD 1750 511 41 9371 50108 SOF 3YR NBD 2YR IOR 5x9x4hr 1750 511 41 9372 SD109 SOF 3YR NBD 2YR IOR 7x24x4hr 1750 511 41 9373 50110 SOF 3YR NBD 1YR IOR 5x9 NBD 1750 EX1 41 9374 50111 SOF 3YR NBD 1 5x9x4hr 1750 EX1 41 9375 50112 SOF NBD 1 IOR 7x24x4hr 1750 EX1 41 9376 50113 SOF NBD 2YR IOR 5x9 NBD 1750 EX1 41 9377 50114 SOF 3YR NBD 2YR IOR 5x9x4hr 1750 EX1 41 9378 50115 SOF 3YR NBD 2YR IOR 7x24x4hr 1750 EX1 41 9380 50117 SOF 3YR IOR NBD 1 5x9x4hr 1815 82A 80A 41 9381 50118 SOF 3YR NBD 1 IOR 7x24x4hr 1815 82A 80A 41 9383 50120 SOF 3YR NBD 2YR IOR 5x9x4hr 1815 82A 80A 41 9384 50121 SOF 3YR NBD 2YR IOR 7x24x4hr 1815 82A 80A 41 9386 50123 SAP 3YR NBD 1 5x9x4hr 1815 82H 80H 41 9387 50124 SAP 3YR NBD 1 IOR 7x24x4hr 1815 82H 80H 41 9389 50126 SAP 3YR NBD 2YR IOR 5x9x4hr 1815 82H 80H 41 9390 501
14. BD 4002 2 BC4 C4B 71Y2481 50864 SAP 1YR IOL NBD 1YR 7x24x4hr 4002 5 5 1YR IOL NBD 4002 BC2 4 C4B 71Y2482 50865 SAP 1YR IOL NBD 2YR IOR 9x5x4hr 4002 5 GSA 1YR IOL NBD 4002 2 BC4 C4B 71Y2483 50866 SAP 1YR IOL NBD 2YR IOR 7x24x4hr 4002 5 G5A 1YR IOL NBD 4002 2 BC4 C4B 71Y2793 50868 SAP 1YR IOL NBD 1YR 9x5x4hr 3758 B32 32B 4002 BC5 C5B 71Y2794 SD869 SAP 1YR IOL NBD 1YR 7x24x4hr 3758 B32 32B 4002 BC5 C5B 71Y2796 SD870 SAP 1YR IOL NBD 2YR IOR 9x5x4hr 3758 B32 32B 4002 BC5 C5B 71Y2795 SD871 SAP 1YR IOL NBD 2YR IOR 7x24x4hr 3758 B32 32B 4002 BC5 C5B IBM Europe Middle East and Africa IBM is a registered trademark of International Business Machines Corporation Services Announcement ZS09 0245 Warranty service upgrade WSU Warranty service upgrades enhance the level of service from the base warranty service associated with the machine type and model A warranty service upgrade can include single elements or combinations of e Extended hours of coverage Upgraded service delivery method SDM e Higher level of response time objective Service delivery method IBM On site Repair IOR Repair is performed at the customer site If the machine cannot be fixed with the help of IBM remote support the repair activity is performed by an IBM representative at the customer s site The term screening refers an initial remote problem determination PD or problem source identification PSI activity
15. F 3YR IOL NBD 3YR IOR 7x24x4hr 1812 81A 815 1814 52A 92H 42V1250 SD251 SAP 3YR IOL NBD 3YR IOR 5x9x4hr 1812 81H 42V1251 SD252 SAP 3YR IOL NBD 3YR IOR 7x24x4hr 1812 81H 42V1868 SD256 SOF 3YR ICE NBD 3YR IOR 5x9x4hr 3573 140 L34 534 4UL 42V1869 SD257 SOF 3YR ICE NBD 3YR IOR 7x24x4hr 3573 140 L34 534 4UL 421870 50258 SAP 3YR ICE NBD 3YR IOR 5x9x4hr 3573 F3H F4H L3H L4H S4H S44 E44 42V1871 SD259 SAP 3YR IOE NBD 3YR IOR 7x24x4hr 3573 F3H F4H L3H L4H S4H S44 E44 42V1872 SD260 SOF 3YR ICE NBD 3YR IOR 5x9x4hr 3573 L32 S32 L2U 2UL 42V1873 SD261 SOF 3YR ICE NBD 3YR IOR 7x24x4hr 3573 L32 S32 L2U 2UL 42V1874 SD262 SAP 3YR ICE NBD 3YR IOR 5x9x4hr 3573 E42 F3S F4S 135 145 545 S42 42V1875 SD263 SAP 3YR ICE NBD 3YR IOR 7x24x4hr 3573 E42 F3S F4S 135 145 545 S42 42V1876 SD264 SOF 1YR ICE NBD 3YR IOR 5x9x4hr 2005 B64 42V1877 SD265 SOF 1YR ICE NBD 3YR IOR 7x24x4hr 2005 B64 IBM Europe Middle East and Africa IBM is a registered trademark of International Business Machines Corporation Services Announcement ZS09 0245 42V1878 50266 SAP 1YR NBD 3YR IOR 5x9x4hr 2005 64B 42V1879 SD267 SAP 1YR IOR NBD 3YR IOR 7x24x4hr 2005 64B 42V1880 50268 SOF 1YR ICE NBD 3YR IOR 5x9x4hr 2005 R18 12 6600 50269 SOF 1YR ICE NBD 3YR IOR 7x24x4hr 2005 R18 12 6601 50270 SAP 1YR IOR NBD 3YR IOR 5x9x4hr 2005 18R 12 6602 50271 SAP 1YR IOR NBD 3YR IOR 7x24x4hr 2005 18R 12 6616 50272 SOF IOL NBD 3YR IOR 5x9x4hr 1814 70A 70S 12X6617 SD273 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 1814
16. Friday excluding public and national holidays e 24 x 7 coverage 24 hours per day Monday through Sunday 365 days a year Limitations with respect to replacements or to parts for services upgrades Products classified as consumable supplies such as peripheral devices and accessories like external displays are not covered by this service Repair parts and replacement machines which may be furnished on an exchange basis may not be new but will be in good working order All replaced parts and machines become the property of IBM Some parts of IBM machines are designated as customer replaceable units CRUS enabling you to replace these parts CRU information and replacement instructions are shipped with your IBM machines and are available from IBM at any time on your request You may be offered to install a CRU yourself or you may request IBM to install it as part of this service You must return all defective CRUs to IBM in accordance with the return instructions issued with the replacement CRU Certain machines require machine code or licensed internal code LIC such as microcode or system code to correctly function For IBM Europe Middle East and Africa IBM is a registered trademark of International Business Machines Corporation 10 Services Announcement ZS09 0245 such machines you are responsible for downloading designated machine code and LIC updates from an IBM Web site or from other electronic media and following the instruction
17. IBM Europe Middle East and Africa Services Announcement ZS09 0245 dated November 10 2009 IBM ServicePacs offer warranty and maintenance upgrades for IBM Storage Table of contents 1 Overview 11 Prices 1 Planned availability date 11 Announcement countries 2 Description At a glance IBM Storage ServicePac portfolio is updated Overview IBM ServicePac products offer a range of hardware maintenance or maintenance upgrade coverage in an electronic format ServicePac is available through the same IBM Business Partners who sell the related IBM hardware With these ServicePacs you get an upgrade solution at the same time you purchase the IBM machine The number of unique ServicePacs is kept to a minimum and each part number supports a range of machine types To select the correct ServicePac for a particular machine type a selection guide is available with a complete list of machine types for cross reference Alternatively additional ServicePac information and prices can be found at https www developer ibm com cod spst servicepac extProductSelectorwWW do ServicePacs can be ordered by part number through SAP in the same way other IBM products are ordered The simple registration process ensures fast and efficient coverage To be eligible for service a ServicePac must be purchased within 30 days of the purchase of the machine type to which it applies A ServicePac must be registered within 15 days of purchase by completing the
18. NBD 3580 L33 H23 L23 44J8621 50446 SOF 3YR IOR NBD 2YR IOR 5x9x4hr 3580 L33 H23 L23 44J8622 SD447 SOF 3YR IOR NBD 2YR IOR 7x24x4hr 3580 L33 H23 L23 44J8623 50448 SOF 3YR IOR NBD 1YR IOR 5x9 NBD 3581 F28 F38 H23 L23 L28 L38 3582 L23 44J8624 SD449 SOF 3YR IOR NBD 1 5x9x4hr 3581 F28 F38 H23 123 128 L38 3582 L23 4438625 50450 SOF 3YR IOR NBD 1YR IOR 7x24x4hr 3581 F28 F38 H23 L23 L28 L38 3582 L23 44J8626 SD451 SOF 3YR IOR NBD 2YR IOR 5x9 NBD 3581 F28 F38 H23 L23 L28 L38 3582 L23 44J8627 SD452 SOF 3YR IOR NBD 2YR IOR 5x9x4hr 3581 F28 F38 H23 L23 L28 L38 3582 L23 44J8628 50453 SOF 3YR IOR NBD 2YR IOR 7x24x4hr 3581 F28 F38 H23 L23 L28 L38 3582 L23 46D4238 50528 SAP 3YR IOR NBD 1YR 5x9x4hr 1727 All models 46D4239 50529 SAP 3YR IOR NBD 1YR IOR 7x24x4hr 1727 All models 4604240 50530 SAP 3YR IOR NBD 2YR IOR 5x9x4hr 1727 All models 46D4241 50531 SAP 3YR IOR NBD 2YR IOR 7x24x4hr 1727 All models 5138786 50693 SOF 3YR COE NBD 1 5x9x4hr 3573 134 140 S34 S44 4UL 5138787 50694 SOF 3YR COE NBD 1 IOR 7x24x4hr 3573 134 140 S34 S44 4UL 5138788 50695 SOF 3YR COE NBD 2YR IOR 5x9x4hr 3573 L34 140 S34 S44 4UL 5138789 SD696 SOF 3YR COE NBD 2YR IOR 7x24x4hr 3573 L34 140 S34 S44 4UL 5138790 SD697 SAP 3YR COE NBD 1 5x9x4hr 3573 E44 F3H F4H L3H L4H S4H 5138791 SD698 SAP 3YR COE NBD 1 IOR 7x24x4hr 3573 E44 F3H F4H L3H L4H S4H 5138792 SD699 SAP 3YR COE NBD 2YR IOR 5x9x4hr 3573 E44 F3H F4H L3H L4H S4H 5138793 SD700 SA
19. NBD 3YR IOR 7x24xSD 2005 5KB 44T5898 50482 SOF 1YR IOL NBD 3YR IOR 5x9xSD 2005 BK5 44 5899 50483 SOF 1YR IOL NBD 3YR IOR 7x24xSD 2005 BK5 4438019 SD502 SAP 3YR IOR NBD 3YR IOR 5x9x4hr 1726 All models 4438020 SD503 SAP 3YR IOR NBD 3YR IOR 7x24x4hr 1726 11 models 4438021 SD504 SAP 3YR IOR NBD 4YR IOR 5x9x4hr 1726 11 models 4438022 SD505 SAP 3YR IOR NBD 4YR IOR 7x24x4hr 1726 11 models 4438023 SD506 SAP 3YR IOR NBD 5YR IOR 5x9x4hr 1726 11 models 4438024 SD507 SAP 3YR IOR NBD 5YR IOR 7x24x4hr 1726 11 models 43 3844 SD508 SAP 3YR NBD 3YR IOR 5x9x4hr 1727 All models 43X3845 SD509 SAP 3YR IOR NBD 3YR IOR 7x24x4hr 1727 All models 43X3846 SD510 SAP 3YR IOR NBD 4YR IOR 5x9x4hr 1727 All models 43X3847 SD511 SAP 3YR IOR NBD 4YR IOR 7x24x4hr 1727 All models 43X3848 SD512 SAP 3YR IOR NBD 5YR IOR 5x9x4hr 1727 All models 43X3849 SD513 SAP 3YR IOR NBD 5YR IOR 7x24x4hr 1727 11 models 5138757 50635 SOF 1YR IOL NBD 3YR IOR 5x9 SD 2005 R04 5138758 SD636 SOF 1YR IOL NBD 3YR IOR 7x24x4hr 2005 R04 5138759 SD637 SOF 1YR IOL NBD 3YR IOR 5x9 SD 2417 C24 IBM Europe Middle East and Africa IBM is a registered trademark of International Business Machines Corporation Services Announcement ZS09 0245 5138760 50638 SOF 1YR IOL NBD 3YR IOR 7x24x4hr 2417 C24 5138761 SD639 SAP 1YR IOL NBD 3YR IOR 5x9 SD 2417 24C 5138762 SD640 SAP 1YR IOL NBD 3YR IOR 7x24x4hr 2417 24C 5138763 SD641 SOF 1YR IOL NBD 3YR IOR 5x9 SD 2498 24E B24 5138764 SD642 SOF 1YR IOL NBD 3YR IOR
20. P 3YR COE NBD 2YR IOR 7x24x4hr 3573 E44 F3H F4H L3H L4H S4H 5138794 SD701 SOF 3YR COE NBD 1 5x9x4hr 3573 132 532 5138795 50702 SOF 3YR COE NBD 1 IOR 7x24x4hr 3573 132 532 5138796 50703 SOF 3YR COE NBD 2YR IOR 5x9x4hr 3573 132 S32 Europe Middle East and Africa IBM is a registered trademark of International Business Machines Corporation Services Announcement ZS09 0245 5138797 50704 SOF 3YR COE NBD 2YR IOR 7x24x4hr 3573 132 S32 5138798 50705 SAP 3YR COE NBD 1 5x9x4hr 3573 E42 F3S F4S 120 135 LAS 545 S42 2UL 5138799 SD706 SAP 3YR COE NBD 1 IOR 7x24x4hr 3573 E42 F3S 45 120 135 LAS 545 S42 2UL 5138800 SD707 SAP 3YR COE NBD 2YR IOR 5x9x4hr 3573 E42 F3S F4S L2U L3S 145 545 S42 2UL 5138801 SD708 SAP 3YR COE NBD 2YR IOR 7x24x4hr 3573 E42 F3S F4S L2U L3S LAS 545 S42 2UL 54Y4630 50709 SAP 1 IOR 7x24x4 1YR 5x9x4hr 1818 51A 54Y4631 50710 SAP 1YR 7x24x4 1 7x24x4hr 1818 51A 54Y4632 50711 SAP 1 7x24x4 2 5x9x4hr 1818 51A 54 4633 50712 SAP 1YR IOR 7x24x4 2YR 7x24x4hr 1818 51A 54Y4634 50713 SAP 1YR 7x24x4 1YR 5x9x4hr 1818 53A 54Y4635 50714 SAP 1YR IOR 7x24x4 1YR 7x24x4hr 1818 53A 54Y4636 50715 SAP 1YR IOR 7x24x4 2 5x9x4hr 1818 53A 54Y4637 50716 SAP 1YR IOR 7x24x4 2 7x24x4hr 1818 53A 54Y4638 50717 SOF 1YR IOR 7x24x4 1 5x9x4hr 1812 81A 815 81 1814 52A 92H 1818 D1A 54 4639 50718 SOF 1YR 7x2
21. R IOL NBD 3YR IOR 5x9xSD 3572 S3E 54 S3H 54 S3R 548 56Y5995 50818 SAP 1YR IOL NBD 3YR IOR 7x24x4hr 3572 53 S4E S3H S4H S3R 548 65Y0625 50820 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2858 10 65Y0626 SD821 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2858 A20 65Y0627 SD822 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2858 10 65Y0628 SD823 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2858 A20 65Y0629 SD824 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2858 11 65Y0630 SD825 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2858 21 65Y0631 50826 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2858 A11 65Y0632 50827 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2858 A21 68Y4924 50828 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2858 A12 68Y4925 50829 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2858 A22 71Y2366 50834 SOF 1YR 7x24x4 3YR 7x24x4hr 1818 51A G1A 71Y2369 50835 SOF 1YR 7x24x4 3YR 7x24x4hr 1818 53A 71Y2432 50841 SAP 1YR 9x5x4 3YR IOR 7x24x4hr 4002 5 AX2 C5A lYR IOL NBD 4273 48 E48 71Y2438 50845 SAP 1YR 9x5x4 3YR IOR 7x24x4hr 4002 2 4 4 4 G4A IBM Europe Middle East and Africa IBM is a registered trademark of International Business Machines Corporation Services Announcement ZS09 0245 71Y2437 50846 SAP 1YR IOR 9x5x4 71Y2792 50867 SAP 1YR NBD 3YR IOR 7x24x4hr 3YR IOR 7x4x4hr 4002 AG5 BC2 4 4 G5A 3758 B32 4002 BC5 C5B The following two ServicePacs are available in the following countries only e Austria e Bulgaria e Croatia e Czech Republic Denmark e Finland e
22. ServicePac online registration at http www ibm com servicepac Planned availability date January 12 2010 IBM Europe Middle East and Africa IBM is a registered trademark of International Business Machines Corporation 1 Services Announcement ZS09 0245 Description Latest update IBM Storage ServicePac portfolio update Storage ServicePac Warranty and Maintenance Upgrades ServicePac Eligible part ServicePac Machine number ID Base warranty Description type Model 14R1493 5014 SOF 3YR ICE NBD 3YR IOR 5x9 NBD 3580 H23 L23 14R1495 5015 SOF 3YR ICE NBD 3YR IOR 7x24x4hr 3580 H23 L23 14R1489 SD16 SAP 3YR NBD 3YR IOR 5x9x4hr 1722 603 60K 60L 60 6LJ 14R1491 5017 SAP 3YR NBD 3YR IOR 7x24x4hr 1722 603 60K 60L 60X 6LJ 14R1497 SD18 SAP 3YR IOR NBD 3YR IOR 5x9x4hr 1710 103 10x 14R1499 SD19 SAP 3YR IOR NBD 3YR IOR 7x24x4hr 1710 103 10x 29R5343 SD20 SOF 3YR COE NBD 3YR IOR 5x9 NBD 3582 L23 29R5344 SD21 SOF 3YR COE NBD 3YR IOR 7x24x4hr 3582 L23 29R5418 SD30 SAP 3YR IOE NBD 3YR IOE 5x9 NBD 3581 F3H L3H 29R5419 SD31 SAP 3YR IOE NBD 3YR IOE 5x9x4hr 3581 F3H L3H 29R5420 SD32 SAP 3YR IOE NBD 3YR IOE 7x24x4hr 3581 F3H L3H 39K3025 5048 SOF 4YR IOL NBD 4YR IOR 5x9x4hr 1750 511 39K3026 5049 SOF 4YR IOL NBD 4YR IOR 7x24x4hr 1750 511 39K3029 5050 SOF 4YR IOL NBD 4YR IOR 5x9x4hr 1750 EX1 39K3030 5051 SOF 4YR IOL NBD 4YR IOR 7x24x4hr 1750 EX1 40M6798 SD59 SAP 3YR ICE NBD 3YR IOR 5x9x4hr 3580 L3H 40M6799 5060 SAP 3YR ICE NBD
23. YR IOR 7x24x4hr 2865 A20 G20 5138941 SD669 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2866 A10 G10 5138942 SD670 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2866 A10 G10 5138943 SD671 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2866 A20 G20 5138944 SD672 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2866 A20 G20 5138945 SD672 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2866 A11 G11 5138946 SD674 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2866 A11 G11 5138947 SD675 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2866 A21 G21 5138948 SD676 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2866 A21 G21 5138949 SD677 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2867 A10 G10 5138814 SD678 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2867 A10 G10 5138815 SD679 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2867 A20 620 5138816 SD680 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2867 A20 G20 5138817 SD681 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2867 A11 G11 2858 A22 5138817 SD682 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2867 A11 G11 5138819 SD683 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2867 A21 G21 5138820 SD684 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2867 A21 G21 5138821 SD685 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2868 A10 G10 5138822 SD686 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2868 A10 G10 5138823 SD687 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2868 A20 G20 5138960 SD688 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2868 A20 G20 5138961 SD689 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2869 A10 G10 5138962 SD690 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2869 A10 G10 5138963 SD691 SOF 3YR IOL NBD 3YR IOR 5x9 SD 2869 A20 G20 5138964 SD692 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 2869 A20 G20 56Y5994 50817 SAP 1Y
24. hines Corporation Services Announcement ZS09 0245 41 9416 50153 SOF NBD 1 5x9x4hr 2005 08 41 9417 50154 SOF NBD 1 IOR 7x24x4hr 2005 08 41 9418 50155 SOF 3YR NBD 2YR IOR 5x9 NBD 2005 H08 41 9419 50156 SOF 3YR NBD 2YR IOR 5x9x4hr 2005 H08 41 9420 50157 SOF 3YR NBD 2YR IOR 7x24x4hr 2005 H08 41 9421 50158 SOF 3YR NBD 1YR IOR 5x9 NBD 2005 H16 41 9422 50159 SOF 3YR NBD 1 5x9x4hr 2005 16 41 9423 50160 SOF NBD 1 IOR 7x24x4hr 2005 16 41 9424 50161 SOF NBD 2YR IOR 5x9 NBD 2005 H16 41 9425 50162 SOF 3YR NBD 2YR IOR 5x9x4hr 2005 H16 41 9426 50163 SOF 3YR NBD 2YR IOR 7x24x4hr 2005 H16 41 9427 50164 SAP 3YR NBD 1YR IOR 5x9 NBD 2006 L10 41 9428 50165 SAP 3YR NBD 1 5x9x4hr 2006 L10 41 9429 50166 SAP IOR NBD 1 IOR 7x24x4hr 2006 110 41 9430 50167 SAP IOR NBD 2YR IOR 5x9 NBD 2006 L10 41 9431 50168 SAP 3YR NBD 2YR IOR 5x9x4hr 2006 L10 41 9432 50169 SAP 3YR NBD 2YR IOR 7x24x4hr 2006 L10 41 9439 50176 SAP 3YR NBD 1YR IOR 5x9 NBD 2026 16 41 9440 50177 SAP NBD 1 5x9x4hr 2026 16 41 9441 50178 SAP NBD 1 IOR 7x24x4hr 2026 16 41 9442 50179 SAP 3YR NBD 2YR IOR 5x9 NBD 2026 16E 41 9443 50180 SAP 3YR NBD 2YR IOR 5x9x4hr 2026 16E 41 9444 50181 SAP 3YR NBD 2YR IOR 7x24x4hr 2026 16E
25. ment is provided for your information only Reference to other products in this announcement does not necessarily imply those products are announced or intend to be announced in your country Additional terms of use are located at http www ibm com legal us en For the most current information regarding IBM products consult your IBM representative or reseller or visit the IBM worldwide contacts page http www ibm com planetwide IBM Europe Middle East and Africa IBM is a registered trademark of International Business Machines Corporation 12 Services Announcement ZS09 0245
26. r 1740 1RU 710 4438544 SD369 SOF 3YR IOL NBD 3YR IOR 5x9x4hr 1812 81T 4438545 SD370 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 1812 81T 4438546 SD371 SOF 3YR IOL NBD 3YR IOR 5x9x4hr 1814 70T 4438546 SD372 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 1814 70T 4438546 SD373 SOF 3YR IOL NBD 3YR IOR 5x9x4hr 1814 72T 4438547 SD374 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 1814 72T 4438550 SD375 SOF 3YR IOR NBD 3YR IOR 5x9x4hr 1815 82A 80A 4438551 SD376 SOF 3YR IOR NBD 3YR IOR 7x24x4hr 1815 82A 80A 4438552 SD377 SOF 3YR IOR NBD 3YR IOR 5x9x4hr 1815 84A 4438553 SD378 SOF 3YR IOR NBD 3YR IOR 7x24x4hr 1815 84A 4438554 SD379 SOF 1YR ICE NBD 3YR IOR 5x9x4hr 2005 B32 4438555 SD380 SOF 1YR ICE NBD 3YR IOR 7x24x4hr 2005 B32 4438562 SD387 SOF 3YR ICE NBD 3YR IOR 5x9x4hr 3580 L33 4438563 SD388 SOF 3YR ICE NBD 3YR IOR 7x24x4hr 3580 L33 4438564 SD389 SOF 3YR COE NBD 3YR IOR 5x9x4hr 3580 H3L 4438565 SD390 SOF 3YR COE NBD 3YR IOR 7x24x4hr 3580 H3L 4438566 SD391 SOF 3YR IOE NBD 3YR IOE 5x9 NBD 3581 F28 F38 H23 H23 123 128 138 4438567 SD392 SOF 3YR IOE NBD 3YR IOE 5x9x4hr 3581 F28 F38 H23 L23 L28 L38 4438568 SD393 SOF 3YR IOE NBD 3YR IOE 7x24x4hr 3581 28 F38 H23 123 128 L38 44T5892 SD476 SAP 3YR IOL NBD 3YR IOR 5x9x4hr 3580 14 S4X 44 5893 50477 SAP 3YR IOL NBD 3YR IOR 7x24x4hr 3580 14 S4X 44 5894 50478 SOF 3YR IOL NBD 3YR IOR 5x9x4hr 3580 143 S43 54 4475895 50479 SOF 3YR IOL NBD 3YR IOR 7x24x4hr 3580 143 S43 54 4475896 SD480 SAP 1YR IOL NBD 3YR IOR 5x9xSD 2005 5KB 44 5897 50481 SAP 1YR IOL
27. s that IBM provides For a full definition of IBM maintenance services visit http www ibm com services europe maintenance operational guides html Prices For pricing information contact your IBM representative or your IBM Business Partner Announcement countries e Austria Belgium Bulgaria e Croatia e Czech Republic Denmark Estonia e Finland France e Germany e Greece e Hungary e Ireland e Israel Italy Latvia Lithuania e Luxembourg e Netherlands e Norway e Poland Portugal e Romania e Russia e South Africa e Slovakia e Slovenia e Spain e Sweden e Switzerland e Turkey United Kingdom Order and register via Finland 2 Except overseas territories UK mainland only IBM Europe Middle East and Africa IBM is a registered trademark of International Business Machines Corporation 11 Services Announcement 2509 0245 5 IBM and ServicePac are registered trademarks of IBM Corporation in the United States other countries or both Other company product and service names may be trademarks or service marks of others Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements terms conditions and prices in effect at the time IBM reserves the right to modify or withdraw this announcement at any time without notice This announce
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