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APC Matrix-UPS 3kVA 220/230/240V

1. 10 inv in sa Minore m 12 4 0 Installation 2e a nsu de nee 1 4 Receiving inspection Protection strategies Moving the UPS Placement 14 lapu To loe TEQUES meo ota 16 Install Proc Sisi lidia 17 pur hi caro rennen 18 Input voltage tap selection 208 Vae 50 60 Hz use only sn 21 eo OP IL NE DEDE mad E a ON 22 Module interconnections ccccccccccccccccccccccceccccccceccecccessecesceseseesssessetesseesetetstesseeeetecsenececnecctnestccttsceaaaees 24 Emersencr Power Ir EOS Deine ee 26 vir Hui T ae 27 O ODE ON qc 28 DIOSES OO al ee ei ee 28 Display and cantal Sperren 30 A AP EN ein 38 compu Taler co DO serrat re 39 7 0 Difficulty Difficult Schwierigkeit Dificultad 40 Trouble 1001 100 Mars RTT 44 FE ARR ee Renee lesen 45 Replace the Electromes TIE nennen ge 46 Beplae DE ale Baker PAR een 47 ID ibibo ee ee ee 48 BUR eq ine LAS seen nee een 49 Di SDEEICAUONS ee een 50 Rear 410 Run nee REO 52 1 0 Introduction 1 1 Overview The UPS is a high power enhanced line interactive uninterruptible power source which provides clean reliable AC power to computer data handling and telecommu nications loads Normally the UPS operates on line and provides power derived from the input mains source continuously regulating the load voltage to comp
2. B ATTENTION Unte batterie peut pr senter un risque de choc electrique de br lure par transfert d nergie Suivre les pr cautions qui s imposent 41 7 0 Schwierigkeit VORSICHT B Im Inneren dieser unterbrechungsfreien Stromversorgung herrschen potentiell gef hrliche Spannungen Nicht versuchen das Ger t zu ffnen Es enth lt keine vom Benutzer reparierbaren Teile Reparaturen d rfen nur von ausgebildetem Kundendienstpersonal durchgef hrt werden M Diese unterbrechungsfreie Stromversorgung enth lt Batterien die nach einer bestimmten Zeit so schwach werden da der autonome Nennbetrieb nicht mehr gew hrleistet ist Aufgrund der potentiellen Gesundheits und Umweltgefahren die von den Batterien ausgehen d rfen sie nur in einem vom Werk autorisierten Kundendienstzentrum ausgewechselt werden Wenn die Batterien ausgewechselt werden m ssen oder Reparaturen f llig sind die auf der Umschlagseite dieser Gebrauchsanweisung angegebene Kundendienst Telefonnummer anrufen Dort teilt man Ihnen mit welches Kundendienstzentrum f r Sie zust ndig ist B Die Batterien in dieser unterbrechungsfreien Stromversorgung sind wiederverwertbar Sie sind bleihaltig und stellen eine Gefahr f r die Umwelt und die Gesundheit dar wenn sie nicht ordnungsgem entsorgt werden Das Ger t an ein vom Werk autorisiertes Kundendienstzentrum einsenden um die Batterien auswechseln oder entsorgen zu lassen 42 7 0 Dificultad jATE
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4. 13 4 0 Installation 4 1 Receiving inspection Once the UPS has been removed from its shipping container it should be inspected for damage that may have occurred while in transit Immediately notify the carrier and place of purchase if any damage is found The packing materials are made from recyclable materials and should be saved for reuse or disposed of properly 4 2 Protection Strategies This UPS provides high performance power line protection to the loads There are however other potential entry points for damaging surges in information systems These include serial ports RS 232 RS 422 RS 485 etc parallel ports telephone lines and network connections These other entry points must be considered in developing a comprehensive system protection strategy Contact your dealer or call the number on the back cover of this manual for information on a complete set of related products designed to accomplish total system protection Sensitive information systems can be further safeguarded by following these guide lines M Verify that all electrical outlets are properly grounded E Connect information systems to a different electrical service branch than heavy motor loads like air conditioners copiers refrigerators and heavy industrial machinery B Plug all power protection and information system equipment into the same branch where possible 4 3 Moving the UPS The UPS is heavy and should be moved to the operating site
5. call for service A DC imbalance fault results in bypass operation load power 1s lost during a mains failurc Overheating of the EU results in bypass operation load power is lost during a mains failure Failure of either EU fan while operating on battery may cause overheating within the EU Overheating while on battery will result in the loss of load power Failure of either fan while operating on line will result in bypass operation load power may be lost during a mains failure A battery charger fault results in bypass operation load power is lost during a mains failure A main relay fault results 1n loss of load power Remove the EU to resume load power in bypass mode load power 1s lost during a mains failure N N N m U WN paj D Q E D LA u D x C D Bottom fan fail call for service Aux Pwr Sup Fail call for service Out V selct fail call for service Bypass rly fault call for service The UPS may remain operating when this IU fan fault message is encountered Schedule UPS service when convenient Do not attempt manual bypass operation when this fault message is encountered as load power will be lost Schedule UPS service when convenient If the 1nput voltage tap configuration has been changed a qualified technician should reinspect the connections see Section 4 8 An output voltage select fault results in bypass operation load power is lost during a mains failure
6. dV dt f the UPS transferred to on battery operation to maintain proper output voltage regulation in response to high or low mains voltage the display reports the cause as Hi Line V or Lo Line V f the UPS transferred to on battery operation to conduct battery tests the display reports the cause as Self test This screen shows the rms current drawn by the UPS s load in Amps The accuracy of this measurement is 5 of the full scale value of 35 Amps This screen shows the Volt Amps drawn by the UPS s load as a percent of full rated capacity The accuracy of this measurement is 5 of the full scale value of 105 33 5 0 Operation 5 2 6 UPS Setup The UPS Setup menu gives you access to various submenus Select function choices with the Select key Access other submenus and confirm choices by pressing the Ok key The submenus are described below All submenus are shown with the factory set function choice Note The submenus are subject to change for the latest changes refer to any addendum or errata sheets included with this manual This screen shows the selected UPS self test mode The self test verifies the readiness of the UPS This test helps warn you of conditions that could cause unexpectedly Self Test ON Menu Select Ok short run times ON Self test runs immediately at start up OFF Self test function is disabled 7 day Self test is run automatically at start
7. www apcc com Matrix UPS Models 3000 and 5000 208 220 240 Vac 50 60 Hz version Users Manual 44 Important safety instructions Please read this manual Veuillez lire ce manuel Bitte lesen Sie dieses Anleitungshandbuch jSe ruega leer este manual de instrucciones This manual provides safety installation and operating 1nstructions to help you get the fullest performance and service life that the UPS has to offer PLEASE SAVE THIS MANUAL It includes important instructions for the safe use of this UPS and for obtaining factory service should the proper operation of the UPS come into question Down the road service or storage 1ssues may arise and require reference to this manual CONSERVER CES INSTRUCTIONS Cette notice contient des instructions importantes concernant la s curit 4 Radio frequency interference WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction ma
8. A bypass relay fault will result 1n permanent bypass operation load power is lost during a mains failure 45 7 0 Difficulty 7 3 Replacing the Electronics Unit The UPS allows replacement of a failed Electronics Unit without interruption of power to the load The Isolation Unit is capable of autonomous operation and provides power to the load isolated from EMI RFI noise and surges To replace a failed EU follow the procedures listed below 7 3 1 Put the UPS into the bypass mode of operation by actuating the manual bypass switch at the rear of the EU Note Transfers to bypass mode using the manual bypass switch occur within 10 mS typically The transfer back from the bypass mode occurs in 0 mS 7 3 2 Using a coin or large flat blade screwdriver unscrew the EU separating screw and pull back 7 3 3 Using a phillips screwdriver loosen the Battery Pack coupler lock at the rear of the EU and disconnect the pack coupler Disconnect the Battery Pack communica tions cable from the jack at the rear of the EU 7 3 4 If necessary disconnect cables connected at the Computer Interface port and the Emergency Power Off interface 7 3 5 Grasp the EU at the slots shown in the illustration and pull straight up and away from the IU 7 3 6 Follow the above procedures in reverse to install the replacement EU Once the replacement EU 1s installed press any key to regain control of the UPS Note Do not grasp the EU by the display and co
9. Max number of Battery Packs limited only by desired recharge time 9 6 Environment Operating temperature 0 C to 40 C 32 F to 104 F Storage temperature 15 C to 45 C 5 F to 113 FP Operating and storage relative humidity 0 to 95 non condensing Operating elevation 0 to 3 000 m 10 000 ft Storage elevation 0 to 15 000 m 50 000 ft Electromagnetic immunity IEC 801 2 801 3 801 4 801 5 severity level III or IV Audible noise lt 55 dBA at 1 m 3 ft 9 7 Physical UPS dimensions EU and IU mated 17 8 H x 13 8 W x 17 8 D 1n 45 2 x 35 1 x 45 2 cm Battery pack dimensions 9 1 H x 6 9 W x 17 8 D in 23 1 x 17 5 x 45 2 cm UPS weight EU and IU mated 155 Ib 69 4 kg 191 Ib 86 6 kg for the 3000VA and 5000VA models respectively Electronics Unit EU weight 40 Ib 18 1 kg 45 Ib 20 4 kg for the 3000VA and 5000VA models respectively Add 8 lbs 3 6 kg for shipping independent of IU Battery pack weight 64 lbs 29 0 kg Add 5 lbs 2 3 kg for shipping independent of UPS Total shipping weight 3000VA model 256 lb 116 1 kg Includes weight of packaging mated EU and IU cords and one 1 Battery Pack Total shipping weight 5000VA model 363 lb 164 6 kg Includes weight of packaging mated EU and IU cords and two 2 Battery Packs Color beige 9 8 Approvals Safety approvals UL per 1778 CSA per C22 2 TUV per IEC 950 EMC verification FCC CDC EN55022 Class A verified 51
10. Except as described below for installing the 3000 VA model with the supplied mains lead UPS input power connections must be made by qualified service person nel The UPS may be connected to input power with either the included materials or through a hard wired approach see section 4 7 below The 3000 VA model is equipped with an IEC 320 C20 type input power receptacle a mains lead with a CEE7 7 type plug and a knock out plate for hard wired installa tion The 5000 VA model is supplied with an attached 3 conductor mains lead Hard wired installation of the 5000 VA model requires removal of the attached mains lead strain relief assembly from the input power plate B Important The cores in the supplied 5000 VA model mains lead are colored in accordance with the following code green and yellow earth blue neutral brown live As the colors of the cores in the attached mains lead may not correspond to the colored markings that identify your plug terminals proceed as follows The core which 1s colored green and yellow must be connected to the terminal in plug marked E or by the earth symbol or colored green and yellow The core which is colored blue must be connected to the terminal which is marked with the letter N or colored black The core which is colored brown must be connected to the terminal which is marked with the letter L or colored red 4 6 1 Required materials B Input and output electrical cable Follow the
11. On the input circuit UPS Loads breaker Note The UPS may make a bump noise when first switched on This is normal The UPS will not make this sound again Note If the input circuit breaker 1s rapidly switched On Off On the UPS may operate in the bypass mode Follow the display prompts to return to normal on line OFF operation 4 12 5 The UPS should display its status as OnLine When first turned on the UPS may adjust the on line output voltage Soft clicking sounds may be heard when this is accomplished This is normal Note See the Difficulty section of this manual if the UPS displays a fault message OnLine 0 Load Press Any Key 4 12 8 Switch on the protected loads and check the UPS s display Total load capacity is displayed as a percentage of the UPS s full rated capacity It should read below 100 If above 100 the UPS will indicate an overload Set Output 240 V 4 12 9 If desired set the UPS s output voltage see Section 5 2 6 Menu Select Ok 5 0 Operation 5 Modes of operation The UPS operates in one of five modes sleep standby on line on battery and bypass depending upon the condition of the UPS the batteries the loads and the input mains voltage 5 1 1 Sleep mode In sleep mode the UPS s display is inactive and no voltage is present at the output The UPS is put to sleep manually when commanded Off by the user The UPS automaticall
12. adjustable for conditions where high mains voltage persists and it is known that the loads can withstand the elevated voltage When configured for 208V service the transfer voltage choices are 240V 244V 248V and 252V When configured for 240V service the transfer voltage choices are 276V 264V 253V 282V LoBatt warn 2 m The minimum interval between activation of the UPS s Menu Select Ok low battery alarm warnings and UPS shutdown is user configurable e The choices are 2 5 7 and 10 minutes Sdown Wndo NO The UPS may be set to shut down before usable battery Men Select Ok capacity is spent This conserves battery capacity in the event of successive outages e The choices for the amount of on battery run time to be conserved are NO none and 2 5 and 8 minutes Alarm All imed For applications where the UPS is used as a remote power Menu Select Ok source or where the UPS frequently transfers to on battery operation because of poor service quality the function of the audible alarm may be altered so that it will not become an annoyance All 1med A sequence of four beeps is sounded immediately upon transfer to on battery operation The UPS sounds the beep sequence every 30 seconds while operating on battery When low battery conditions are reached the alarm changes to a beep once every second 35 5 0 Operation 5 2 6 UPS Setup continued 30s dely The on battery audible alarm
13. by hand truck Two people are necessary to load the UPS into position on the truck noseplate Load the UPS onto the hand truck as shown below Use hand truck straps to stabilize the load while moving Caution Never attempt to lift the UPS by the Electronics Unit or by the EU separating screw 14 4 0 Installation 4 4 Placement The UPS may be installed in any protected environment The location should provide adequate air flow around the unit in an atmosphere free from excessive dust Do not operate the UPS in an environment where the ambient temperature or humidity is outside the limits given 1n the Specifications section of this manual ew X BO 35 DAS X 15 4 0 Installation B Warning Risk of electric shock exists inside the UPS Input voltage tap selection and power distribution panel replacement should be performed only by qualified service personnel B Avertissement Un risque de choc lectrique existe l int rieur de PUPS La s lection des fils de tension d entr e et le remplacement du panneau de distribution de puissance doivent tre effectu s seulement par du personnel d entretien et r parations qualifi B Warnung Im Inneren der unterbrechungsfreien Spannnngsversorgung besteht die Gefahr des elektrischen Schlages Spannungswahl und Austausch der Verteil
14. effectiveness APC does not recommend the use of any of its products in direct patient care APC will not knowingly sell its products for use in such applications unless it receives in writing assurances satisfactory to APC that a the risks of injury or damage have been minimized b the customer assumes all such risks and c the liability of American Power Conversion 1s adequately protected under the circumstances Examples of devices considered to be life support devices are neonatal oxygen analyzers nerve stimulators whether used for anesthesia pain relief or other purposes autotransfusion devices blood pumps defibrillators arrhythmia detectors and alarms pacemakers hemodialysis systems peritoneal dialysis systems neonatal ventilator incubators ventilators for both adults and infants anesthesia ventilators and infusion pumps as well as any other devices designated as critical by the U S FDA Hospital grade wiring devices and leakage current may be ordered as options on many APC UPS systems APC does not claim that units with this modification are certified or listed as Hospital Grade by APC or any other organization Therefore these units do not meet the requirements for use in direct patient care Table of Contents imolaisresise egMNNON NUN NT 2 2 0 Safety S curit Sicherheit jSeguridaadl sance 4 3 0 Presentation oeste rte ru D EOS URDU RHINITE HEN nee iid 8 BR Cove ME PP E E O 8 Deco Ur El T
15. is disabled for the first 30 seconds of on battery operation Alarm All imed Menu Select Ok Low Batt Ihe audible alarm is disabled during on battery operation until low battery conditions are reached Disable The audible alarm is disabled during on battery operation and low battery conditions T off dly 20 s For computer networks that are unable to issue UPS Menu Select Ok shutdown commands during the last part of a shutdown routine the UPS provides a settable shutdown delay interval to allow the network to finish its shutdown routine Shutdown delay choices are 20 180 300 and 600 seconds T on dly Os You may set a delay interval for energizing the output Menu Select Ok after return of normal mains voltage or after a scheduled shutdown This is useful in applications that require staggered power up of equipment connected at various sources Load power delay choices are 0 60 180 and 300 seconds Set Output 240 V The user may select the UPS s nominal output voltage to Menu Select Ok values of 220 225 230 or 240 Vac The UPS s nominal output voltage can be changed to OutV Report Auto i mu E 208V using optional power distribution plates also called Menu Select Ok PDUs contact your dealer or the factory regardless of whether the input 1s configured for 208V or 240V service When an optional PDU is installed the UPS must be set to report the corre
16. not apply to equipment which has been damaged by accident negligence or mis application or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC 1s not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise This warranty gives you specific legal rights and you may also have other rights which vary from state to state i Life Support Policy As a general policy American Power Conversion APC does not recommend the use of any of its products in life support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life support device or to significantly affect its safety ot
17. place 7 4 5 Mate the in line and panel couplers on the new Battery Pack 7 4 6 Secure the couplers with the coupler clamps 7 4 7 Plug in the battery communications cables at the new Battery Pack See the illustration in Section 4 10 6 Note Always check the number of Battery Packs reported by the UPS UPS Status menu after adding or replacing Battery Packs Note If this fault message is encountered check the No Battery communications cables to and from each Battery Pack Communications see Section 4 10 6 Number Battery Packs Changed 7 0 Difficulty 7 5 Obtaining Service The troubleshooting chart in Section 7 1 covers most of the difficulties that a user may encounter under conditions other than a failure of the UPS itself For problems not covered in the chart or when the UPS s display shows call for service the proce dures outlined below should be followed If your UPS should require service M See the troubleshooting chart and eliminate the obvious A tripped UPS circuit breaker is the most common problem encountered and is user resettable once excessive loads are unplugged Tripped from the UPS B If the circuit breaker is OK note your UPS model serial number and date of purchase Contact the Customer Service Department at the phone number given on the cover of this booklet E Be prepared to provide a description of the problem A technician will help you solve the problem o
18. 057 1 e9rd ore sown uny SIWI uni IOYSIY p JIM SPBO 10398 JOMOd 19407 10399 I9Mod c e YUM speo uo poseq suon no e SINOH ur WIJ ogJeuoos SOL Sc9 SoS SCV SG t SC C Sel 55 DECLARATION OF CONFORMITY Application of Council Directive s 89 336 EEC Standard s to which Conformity is Declared EN55022 EN50082 1 Manufacturers Name AMERICAN POWER CONVERSION Manufacturers Address 132 FAIRGROUNDS ROAD WEST KINGSTON RI 02892 USA Importers Name Importers Address Type of Equipment UNINTERRUPTIBLE POWER SOURCE Model No MATRIX 3000 5000 Serial Number P950100001 P951299999 Year of Manufacture 1995 the undersigned hereby declare that the equipment specified above conforms to the above Directives s Place BILLERICA MA USA Signature Date 1 1 95 Joseph Pomata Full name Regulatory Compliance Engineer Position 56 AMERICAN POWER CONVERSION Toll free technical support 1 800 800 4272 1 800 702000 0800 132990 United States and Canada Ireland U K In areas without toll free numbers call 1 401 789 5735 USA or 353 91 702020 Ireland Return shipment addresses American Power Conversion Corporation 132 Fairgrounds Road P O Box 278 West Kingston Rhode Island 02892 USA American Power Conversion Corporation PR Bb x Ballybritt Business Park Galway Ireland Please note Before calling customer service please have available y
19. Control menu The UPS Control menu allows the user to access sub menus that show UPS switch on off and bypass in out operation choices lo avoid accidentally powering or unpowering the load when a UPS on off control choice is mistakenly entered the UPS will ask the user to confirm the choice 5 2 4 UPS Status menu The UPS Status menu allows the user to access sub menus that show UPS Battery Pack mains and load parameter values These parameters are described below Line xxx x VAC Menu Scroll Output xxx x VAC Menu Scroll Load xxx x Menu Scroll Est run xxx min Menu Scroll Temp xx x C Menu Scroll Battery xxx x Menu Scroll This screen shows the true rms input line voltage The accuracy of this measurement is 5 of the full scale value of 285 Vac This screen shows the UPS s true rms line line output voltage The accuracy of this measurement is 15 of the full scale value of 285 Vac This screen shows the applied load as a percentage of the UPS s full rated capacity l he accuracy of this measure ment is 4 of the full scale value of 105 This screen shows the estimated run time available in minutes The indication 1s based on available battery capacity and the applied load The UPS keeps track of changing battery performance and adjusts the available run time 1ndicated for weak batteries ncaring the end of their service life This screen shows the internal t
20. NCION B Esta Fuente de energ a ininterrumpible contiene niveles de voltaje peligrosos en potencia No intente desarmar la unidad pues no contiene piezas que puedan ser reparadas por el usuario Las reparaciones deben efectuarse nicamente por parte del personal de mantenimiento capacitado en la f brica E Esta Fuente de energ a ininterrumpible contiene bater as Con el tiempo las bater as se gastan demasiado para poder sustentar el funcionamiento aut nomo a la capacidad nominal Debido a que presentan un peligro potencial para la salud y el medio ambiente las bater as pueden reemplazarse unicamente en los Centros de Servicio autorizados por la f brica Para solicitar el reemplazo de bater as o servicio de reparaciones se ruega llamar al numero telef nico de Atenci n a los Clientes indicado en la tapa de este manual y averiguar el Centro de Servicio m s cercano CN a B Las bater as que se encuentran en esta Fuente de energ a ininterrumpible son reciclables Las bater as contienen plomo y constituyen un peligro para el medio ambiente y para la salud de las personas si no se las desechan como corresponde Se ruega devolver la unidad a un Centro de Servicio autorizado por la f brica para el reemplazo o la eliminaci n de las bater as 43 O Difficulty 7 1 Troubleshooting Chart The UPS s input circuit breaker 1s Reduce the load on the UPS by unplugging tripped 1 2 of handle 1s down equipment and reset the c
21. anufacture set by the factory This screen shows the date of the last Battery Pack replacement It 1s set to the date of manufacture by the factory but can be updated when new Battery Packs are installed using optional UPS monitoring application software This screen shows the firmware instruction set revision for the Electronic Unit s UPS control microprocessor 5 0 Operation 5 2 5 UPS Diagnostics menu continued Disp FW rev xx Menu Scroll E Float batt xx Menu Scroll Batt xx xx VDC Menu Scroll Xfer XXXXXXXXXXX Menu Scroll Load amps xx xx Menu Scroll Load V pct xxx Menu Scroll This screen shows the firmware instruction set revision for the EU s display microprocessor This screen shows the number of Battery Packs reporting that their voltage level has reached the proper float voltage This screen shows the UPS s battery voltage The accuracy of this measurement is 5 of the full scale value of 68 Vdc This screen shows the cause of the last transfer to on battery operation This information 1s updated each time the UPS transfers to on battery f the UPS transferred to on battery operation because of a mains voltage notch or spike the display reports the cause as notch spike f the UPS transferred to on battery operation because of an unacceptable rate of change in the output voltage the display reports the cause as
22. apacity batteries and microprocessor controlled electronics for communications and battery pack monitoring Electronics Unit u Battery Packs EU 000 Isolation Unit IU L 1 0 Introduction 1 2 Hot swappable modules The IU 1s capable of autonomous operation and allows service or upgrade of the Electronics Unit without interruption of power to the load In addition a worn Battery Pack can be replaced or new packs can be added while maintaining power to the load In the event of EU failure functions controlled by the EU are automatically bypassed and the IU operates autonomously For servicing this bypass mode may be selected manually 1 3 Emergency Power Off EPO For applications where for safety reasons power to all room equipment may be cut off the UPS provides a remote Emergency Power Off interface 1 4 Display Local UPS user interface is served by a display and control panel containing a back lit 2X16 character display and three buttons Using the buttons menus for displaying UPS status UPS control commands UPS setup UPS tests and UPS diagnostics are shown Critical UPS functions can be passw
23. ble ou coupe circuit Le branchement dans tout autre genre de prise pourrait entrainer un risque d lectrocution et peut constituer une infraction la r glementation locale concernant les installations lectriques M Cette source d alimentation permanente UPS est munie d une source d nergie interne accumulateur qui ne peut pas tre d sactiv e par l utilisateur La prise de sortie peut donc tre sous tension m me lorsque l appareil n est pas branch M En cas d urgence pour d sactiver correctement la source d alimentation perma nente UPS poussez l interrupteur du panneau arri re sur la position O Off et d branchez le cordon d alimentation principal E Ne pas installer la source d alimentation permanente UPS dans un endroit ou il y a de l eau ou une humidit excessive E Ne pas laisser de l eau ou tout objet p n trer dans la source d alimentation permanente UPS Ne pas placer de r cipients contenant un liquide sur cet appareil ni proximit de celui ci M Pour viter une surchauffe de la source d alimentation permanente UPS conservez la l abri du soleil Ne pas installer proximit d appareils d gageant de la chaleur tels que radiateurs ou appareils de chauffage 2 0 Sicherheit VORSICHT B Um die Gefahr eines elektrischen Schlages auf ein Minimum zu reduzieren die unterbrechungsfreie Stromversorgung vom Stromnetz trennen bevor ggf ein Computer Schnittstellensignalkabel angeschlossen
24. cable sizing recommendations below for a hard wired installation Plan on leaving at least 1 0 m 3 3 ft of slack mains lead so that the UPS can be moved for maintenance or for the addition of new loads Output cable is needed only when any individual load requires more than 10 Amps 17 4 0 Installation Cable Size Strip Length Model pas Ser 4 mm 10 0 mm 3000 VA ANE um u 7 5000 VA 6 0 mm 10 0 mm 1 2 3 8 10 AWG 8 AWG B Cable clamps The UPS is not furnished with cable clamps for strain relief Use only approved 0 75 1n 19 mm or 1 0 1n 25 mm fittings 4 6 2 Required tools e Electrician s pliers e Hammer e Nail set or punch e Flat blade screwdriver e No 2 Phillips screwdriver 4 7 Input hard wiring procedure 4 7 1 Switch off O the UPS s input circuit breaker 4 7 2 Determine the size of the electrical cable clamp fittings to be used either 0 75 in 19 mm or 1 0 in 25 mm and remove the appropriate knockout on the supplied input cable plate 3000 VA model or remove the attached mains lead and strain relief at the rear of the Isolation Unit 5000 VA unit To remove a knockout strike in the area shown with a nail set tool and hammer Grasp the edge of the knockout with pliers and twist until the knockout is separated from the plate Caution The edge of the knockout may be sharp 18 4 0 Installation 4 7 Input hard wiring procedure continued Twist Remove O O e _ E
25. capabilities of the interface E Outputs at pins 3 5 and 6 are open collector outputs which must be pulled up to a common referenced supply no greater than 40 Vdc The transistors are capable of a maximum noninductive load of 25 mAdc Use only Pin 4 as the common B The output at Pin 2 will generate a LO to HI RS 232 level upon transfer of the output load to power derived from the UPS s battery The pin 1s normally at a LO RS 232 level B Ihe UPS will shut down when a HI RS 232 level sustained for 4 5 sec is applied to Pin 1 The UPS responds to this signal following a delay only during mains failures on battery operation E An unregulated 24 Vdc appears at Pin 8 of the interface port whenever the UPS is powered The supply is limited to 40 mAdc maximum Normally Open Line Fail Signal Normally Open Low Battery Signal Normally Closed Line Fail Signal Common RS 232 Shut Down HI Input 4 5 S RS 232 Line Fail Output Unregulated 8 24 Vdc Output Ui SUuN 9 CON GC Chassis 39 O Difficulty CAUTION B This Uninterruptible Power Source contains potentially hazardous voltages Do not attempt to disassemble the unit The unit contains no user serviceable parts Repairs are performed only by factory trained service personnel B This Uninterruptible Power Source uses batteries The batteries will eventually become too weak to provide rated autonomous operation Due to the potential health and e
26. cludes the specific interface cable for converting status signals from the UPS into signals the operating systems recognize Each kit includes all necessary installation instructions Systems for which interface kits are offered include Novell LAN Man ager LANtastic Banyan VINES and IBM AS 400 6 3 PowerChute Software PowerChute software provides complete data protection for most operating systems This software 1s a background process that monitors the UPS through a RS 232 serial port on the host PowerChute offers user notification of impending shutdown power event logging auto restart upon power return and UPS battery conservation features For selected operating systems PowerChute offers sophisticated power diagnostic and network power management features These include interactive battery testing scheduled server shutdowns reboots and battery testing detailed power quality logging and a remote rcal time graphic power status display showing UPS loading and battery conditions PowerChute 1s available for many platforms including Novell OS 2 AppleShare XENIX most UNIX based operating systems and DEC VAX VMS Caution Use only factory supplied or authorized UPS monitoring cables 38 6 0 UPS Monitoring 6 4 Computer Interface port The Computer Interface port 1s shown below for your reference Those with technical abilities wishing to use this port in a special application should be aware of the following limitations and
27. ct output voltage When the Auto function 1s chosen the reported nominal output voltage 1s scaled according to the input tap selected 36 5 0 Operation 5 2 7 UPS Tests The UPS Tests menu allows the user to access submenus that show operation confirmation functions This screen shows the audible alarm test sub menu When the Do key is pressed the UPS will briefly sound the audible alarm Alarm Test Menu Do Scroll This screen shows the battery test sub menu When the Do key is pressed the UPS will perform a self test to determine the readiness of the UPS and the batteries to operate the load while on battery When conducting this test the UPS operates on battery The UPS does not signal the on battery condition at the Computer Interface port during this test The display will report PASS or FAIL at the end of the test Battery Test Menu Do Scroll This screen shows the battery run time cal bration test sub menu To calibrate the UPS s run time display following installation press the Do key If the calibration test is not conducted the UPS provides only a rough Battery Cal Test Menu Do Scroll estimate of run time until actual battery statistics can be acquired during an extended mains failure When the Do key is pressed the UPS will perform the test only if battery capacity is at 100 The test is completed and the UPS returns to normal on line operation when the batteries are di
28. e UPS s display 1s blank when the EU separating screw 1s loosened Control of the UPS is regained when the screw 1s tightened and any control button is pressed 5 Wiring inspection cover When removed the wiring inspection cover reveals the output wiring connections to the UPS It is necessary to inspect the connections during installation as the wires may move when the power distribution plate is reattached See the Installation section of this manual 6 Power distribution plate The standard furnished power distribution plate is removable for access to the input and output wiring terminations and to the input voltage selection taps Optional power distribution plates with wiring devices other than those provided as standard can be ordered from the factory and installed in the field 6a IEC 320 C13 receptacles A total of eight IEC 320 C13 outlets are provided for multiple small loads 6b IEC 320 C13 receptacle circuit breaker Each row of quad IEC 320 C13 output receptacles is protected by a 12 Amp circuit breaker This protection is necessary because the UPS 1s capable of delivering more than the receptacle s maximum current rating 7 Electrical fittings knockouts Knockouts appropriate for use with 0 75 1n 19 mm and 1 1n 25 mm electrical cable clamp fittings are provided at the input cable plate and at the output power distribution plate Input cable plate The input cable plate is removed during the input wirin
29. eceptacle may result in a shock hazard and may violate local electrical codes B This Uninterruptible Power Source has an internal energy source the battery that cannot be de energized by the user The output may be energized when the unit is not connected to a mains supply B To properly deenergize the Uninterruptible Power Source in an emergency move the rear panel I O switch to the O off position and disconnect the power cord from the mains E Avoid installing the Uninterruptible Power Source in locations where there is water or excessive humidity B Do not allow water or any foreign object to get inside the Uninterruptible Power Source Do not put objects containing liquid on or near the unit B To reduce the risk of overheating the Uninterruptible Power Source avoid exposing the unit to the direct rays of the sun Avoid installing the unit near heat emitting appliances such as a room heater or stove 2 0 S curit l ATTENTION B Pour r duire le risque d lectrocution d branchez la prise principale de la source d alimentation permanente Uninterruptible Power Source avant d installer le cable d interface allant l ordinateur si utilis Ne rebranchez le bloc d alimentation qu apres avoir effectu toutes les connections B Branchez la source d alimentation permanente UPS dans une prise de courant 3 d rivations deux poles et la terre Cette prise doit tre munie d une protection ad quate fusi
30. emperature of the Electronics Unit in degrees Centigrade The indicated temperature rises when the UPS 1s operating on battery and when the ambient temperature rises This screen shows the available battery capacity as a percent of the fully charged condition 31 5 0 Operation 5 2 4 UPS Status menu continued Line xx xx Hz Menu Scroll 4 Batt packs xx Menu Scroll 1 Bad batts xx Menu Scroll This screen shows the frequency to which the UPS s output is synchronized accuracy is 11 of the full scale value of 63 Hz This screen shows the number of Battery Packs connected in the system This screen shows the number of bad or worn Battery Packs connected 1n the system To identify the bad Battery Packs locate the packs having an illuminated Replace Battery indicator 5 2 5 UPS Diagnostics menu The UPS Diagnostic menu allows the user to access information that may be useful when troubleshooting the UPS UPS id XXXXXXXX Menu Scroll ups SN XXXXXXXX Menu Scroll UPS MFG XX XX XX Menu Scroll Batt xx xx xx Menu Scroll UPS FW rev xxM Menu Scroll 22 This screen shows the UPS s identity name The name set by the factory can be changed to an 8 character alphanu meric name using optional UPS monitoring application software This screen shows the UPS s serial number set by the factory This screen shows the UPS s date of m
31. ensate for voltage fluctuations on the mains A multilevel transformer tap changing circuit provides this regulation while attaining high levels of on line efficiency To adjust the load voltage the UPS temporarily operates the load from battery power while an appropriate transformer tap change is made If line conditions become unacceptable the UPS transfers load power from the mains to the inverter on battery operation synchronously and virtually seamlessly under all conditions The voltage waveshape during on battery operation is a low distortion sine wave Resynchronization and transfer of load power back to the mains 1s automatic when the line voltage 1s again within normal limits A complete UPS system consists of three module types an Electronics Unit EU mounted on top of an Isolation Unit IU and Battery Packs which can be added to increase on battery run time The EU self connects to the IU when mounted and contains the UPS s microprocessor controls inverter battery charger transfer and tap changing circuits remote interfaces and the user control and display panel The IU contains the UPS s isolation transformer EMI RFI filtering and surge suppression circuits bypass circuit and the mains and load wiring interfaces The Battery Packs daisy chain from the EU using a heavy duty cable and lockable connector system The Battery Packs and the EU communicate over modular plug cables Each Battery Pack contains four high c
32. ereinheit darf nur von qualfigiertem Servicepersonal durchgef hrt werden B Advertencia Dentro de la Fuente de Poder Ininterrumpible existe el riesgo de una descarga el ctrica Tanto la selecci n de las conexiones para el voltaje de entrada como el reemplazo del panel de distribuci n de potencia deben ser realizados por personal de servicio calificado 4 5 Input voltage requirements 4 5 1 208 Vac operation The UPS may be installed where the nominal single phase voltage is 208 Vac 50 60 Hz However an alternate power distribution plate must be installed as the supplied receptacles are not appropriate for use with such service In addition an input voltage tap selection must be made for proper operation Call your dealer or Cus tomer Service for information on available power distribution plates also called PDUs for this UPS 4 5 2 220 240 Vac operation The UPS may be installed where the nominal single phase voltage is 220 230 or 240 Vac 50 or 60 Hz As supplied the UPS will deliver a nominal 240 Vac at the output receptacles with the output frequency and phase automatically synchronized to the mains Using the control and display panel the nominal output voltage may be set to 220 225 230 or 240 Vac The UPS may be installed in TN S TN C S TN C and TT Power Systems These Power Systems have a protective function wire that is directly carthed 16 4 0 Installation 4 6 Installation procedures Note
33. ew 4 7 12 Check that there are no loose wire strands and that the terminations block screws are sufficiently tightened 4 7 13 Reattach the input cable plate and tighten the cable clamp Input terminations LT brown core green and yellow core L2 N blue core Input cable plate Input cable Typical input cable installation 20 4 0 Installation 4 8 Input voltage tap selection 208 Vac 50 60 Hz use only As furnished the UPS 1s configured to operate from a single phase 220 240 Vac 50 60 Hz source To operate the UPS from a 208 Vac 50 60 Hz source the UPS must be reconfigured The steps required for this action are listed below Note that regardless of the input voltage tap selected the UPS s output will remain in the 220 240 Vac range unless an alternate power distribution plate 1s installed 4 8 1 Turn off O the UPS s input circuit breaker and unplug the input power cord 4 8 2 Remove the 10 32 x 3 8 in SEM screw holding the red Input Voltage Select Wire see illustration to the tap bar marked 240 VAC SELECT 4 8 3 Move the red Input Voltage Select Wire to the tap bar marked 208 VAC SELECT and tighten the screw 4 8 4 See Section 5 2 6 to check the UPS s upper transfer to on battery voltage and to set the UPSs output voltage reporting to 208 V Input voltage select wire red 208 VAC SELECT 208 VAC SELECT O O O 220 240 Vac 50 60 Hz 208 Vac 50 6 Hz
34. g installation 3 0 Presentation 3 2 Electronics Unit EU Front panel controls see Sec 5 2 Electronics Unit EU The Electronics Unit contains the UPS s microprocessor controls inverter battery charger transfer and tap changing circuits remote interfaces and the user control and display console The EU may be separated from the IU for service See the manual section entitled Difficulty for instructions on removal of the EU 2 Cooling fans The EU cooling fans operate at two speeds depending upon mode of operation The fans turn faster when the UPS 1s heavily loaded while operating on battery If either of the fans fail while operating on line the UPS will indicate an alarm condition and transfer to bypass operation If either of the fans fail while operating on battery the UPS will immediately indicate an alarm condition Initially the UPS will continue to provide power to the load However when heavily loaded the UPS will eventually shut down in order to prevent the EU from overheating 10 3 0 Presentation 3 Battery Pack coupler Battery Packs are connected at this coupler A coupler clamp is installed over the coupler opening as furnished from the factory See the Installation section for instructions on how to lock mated couplers 4 Accessory panel The EU 1s furnished with an opening that accepts accessories that work with the UPS Call your dealer or the fac
35. he menus and access information or control choices for UPS operation status diagnostics set up and tests The main menu and sub menu selections are described in the following sections 5 2 1 Default screens Press Any Key OnLine XXX Load OnBattery xxx Mins Remain In Bypass Mode Press Any Key The UPS s mode 1s displayed on the default screen Important fault messages are also shown on the default screen The UPS shows the default screen and the main menu screens when the Menu key 1s successively pressed The UPS automatically shows the default screen if there is no keypad activity for 3 minutes or if warranted by a mode change or device failure Examples of the most common default screens are shown at left 5 2 2 Main menu screens UPS Control Menu Scroll UPS Status Menu Scroll UPS Diagnostics 30 Menu Scroll UPS Setup Menu Scroll UPS Tests Menu Scroll The UPS shows the main menu screens when any default screen key 1s pressed or when the Menu key 1s succes sively pressed The five main menu screens are shown 1n order at left The main menu screens allow access to screens that display operational choices or show information on UPS status diagnostics set up and tests Access to the sub menu screens is gained by pressing the Scroll key To return to the main menu press the Menu key 5 0 Operation 5 2 3 UPS
36. input configuration input configuration 21 4 0 Installation 4 9 Output wiring procedure As furnished the UPS provides a total of eight IEC 320 C13 business appliance receptacles for multiple small loads To connect to these outlets use the supplied output jumper cords These jumper cords replace the line cords supplied with your computer equipment Jumper cord Loads requiring more than 10 Amps must be hard wired to the UPS To install output wiring to the UPS follow the below listed procedure 4 9 1 If the desired power distribution plate knockout has not already been removed remove it now See Section 4 7 2 for instructions on how to remove the knockout 4 9 2 Fasten an appropriately sized and approved cable clamp not provided onto the power distribution plate 4 9 3 Strip 1nsulation from the output cable wire ends at the length given in The Electrical Cable Size table See Electrical Cable Size Table 4 9 4 Thread the output cable through the cable clamp and through the power distribution plate hole Arrange the cable so that the end is near the output termina tions block 4 9 5 Put the stripped wire end corresponding to Protective Earth 1nto the termina tions block terminal marked PE and tighten the screw 22 4 0 Installation 4 9 Output wiring procedure continued 4 9 6 Put the stripped wire end corresponding to Neutral into the terminations block terminal marked N and tighten the screw 4 9 7 P
37. ircuit breaker UPS will not turn on Tighten the EU separating screw do not EU separating screw 1s loose overtighten ircutt cl he E Cleats pices DZ Check the EPO connections See section 4 7 Power Off interface Test the line voltage with the UPS voltage meter see section 5 2 4 If necessary adjust V NS the UPS upper transfer voltage see section UPS operates on battery even 5 2 5 though normal utility voltage is thought to exist Inexpensive fuel powered generators can Highly distorted line voltage cause distorted line voltages Desensitize the UPS to the distortion see section 5 2 5 UPS beeps occasionally None The UPS is protecting the loads The UPS s batteries are discharged from None The UPS s batteries require recharging recent utility outage after extended or successtve outages UPS does not provide expected back up time The batteries wear faster when put into service The UPS s batteries ate weak due to age 8 often and when operated at elevated Of weat temperatures UPS display shows No One or more battery pack cables is not Check connections to and from each battery Battery Communication properly connected pack and the EU See section 4 6 Battery pack coupler not properly mated Check battery pack connections See section UPS display shows In with the EU coupler 4 10 Bypass Mode Press Any Key Input circuit breaker cycled on off on Follow display prompts to retur
38. itioned by the Isolation Unit However the load 1s not protected from mains voltage sags swells or blackouts The UPS automatically transfers to bypass mode when a failure occurs 1n the Electronics Unit including blocked fan battery charger fault overtemperature and welded main relay see Section 7 2 for a complete list of fault messages The UPS also automati cally transfers to bypass if the EU separating screw is loosened A manual bypass switch on the EU 1s used when maintenance of the EU 1s required The UPS must be returned to on line operation manually Local users are alerted to this mode by visual and audible 1ndicators When 1n bypass the UPS displays the reason for bypass fan failure EU switch actuated etc and beeps The UPS alerts remote users to the bypass conditions via serial communica tions from the Computer Interface port 5 1 6 Transfer between modes of operation Transfer of load power to and from all modes of operation occurs synchronously with the mains voltage phase Sce the Specifications section of this manual for transfer time ratings 29 5 0 Operation 5 2 Display and controls operation The UPS is equipped with a 2X16 character back lit liquid crystal display LCD and three button keypad user interface The display is structured with five main menu screens and a default screen Each main menu screen allows access to several sub menu screens Using the pushbuttons the user can scroll through t
39. l 5000 VA or 3750 W at 0 75 power factor 4700 VA or 3750 W at 0 8 power factor 5000VA model Nominal output voltage 240 Vac may be user set to 220 225 or 230 Vac On line voltage regulation 5 User selected Auto or Low sensitivity may relax output voltage regulation to 5 12 On line frequency regulation Synchronized to the mains On battery output voltage regulation 15 On battery output frequency regulation 50 or 60 Hz 0 1 Hz unless synchro nized to mains frequency during utility brownout On battery output voltage total harmonic distortion lt 5 Protection overcurrent amp short circuit protected latching shutdown on overload Output connections 8 IEC 320 C13 business appliance receptacles 9 4 Noise and surge isolation Isolation galvanic isolation output neutral bonded to ground Normal mode EMI RFI noise attenuation 40 60 dB over 100 kHz to 30 MHz Common mode EMI RFI noise attenuation 40 60 dB over 100 kHz to 30 MHz Normal mode let through lt 0 7 of applied ANSI C62 41 Cat A or B 6 kV test Common mode let through lt 1 0 of applied ANSI C62 41 Cat A or B 6 kV test 50 9 0 Specifications 9 5 Battery Pack Battery type spill proof maintenance free sealed lead acid Nominal battery pack voltage 48 Vdc Typical battery life 5 to 6 years depends upon number of discharge cycles and normal ambient temperature Recharge time see table 1n Section 9 9
40. n to normal too quickly on lone operation UPS display shows UPS in The manual bypass switch at the rear of Chage the switch setting to resume normal BYPASS chk rear switch the EU is in the bypass position on line operation l i ee Change the output voltage reporting setup incorrect after installation of a Output voltage reporting incorrectly set P 8 P 8 y See section 5 2 6 Upper transfer voltage set higher than If necessary change the upper transfer the factory setting voltage setting See section 5 2 5 The UPS has relaxed load voltage Set the UPS s utility failure sensitivity to regulation to compensate for distorted High to maintain narrow band regulation new power distribution plate Output voltage outside rated regulation band ot fluctuating utility voltage See section 5 2 5 The UPS does not power the load immediately following The turn on delay set to a non zeto Set the turn on delay to the desired value See the return of normal utility value section 5 2 6 voltage 44 7 0 Difficulty 7 2 Fault messages The UPS displays one of the following screens when it detects an internal fault See Section 7 5 which covers obtaining service N N 7 D 2 aV C D m D C ot pa O 2 A CN am 5 m DC imbalance call for service WARNING UPS too Hot Top fan fault UPS on battery Top fan fault UPS in bypass Battery charger has failed Main relay fault
41. ntrol panel 46 7 0 Difficulty 7 4 Replacing or adding Battery Packs You can expect to receive 3 to 6 years of service life from the Battery Packs when installed in a cool dry location The Battery Pack s life is shortened when operated in an environment where the ambient temperature is normally above 30 C 86 F Battery packs The Electronics Unit will display this message when any one of the connected Battery Packs requires replacement Need Replacement l Battery Packs that can no longer sustain a charge are identified by an illuminated Replace Battery indicator Battery Packs can be added or replaced at any time regardless of mode of operation See the procedures listed below to replace a worn Battery Pack Caution If the first Battery Pack in the string connected directly the Electronics Unit is replaced the UPS will not be able to support the load in the event of a mains failure during the time that the battery string is uncoupled from the EU Always place the UPS in bypass when this Battery Pack is replaced 7 4 1 Disconnect both INPUT and OUTPUT battery communications cables con nected at the worn Battery Pack 7 4 2 Remove the clamps securing the in line coupler and panel coupler if neces sary at the worn Battery Pack 7 4 3 Unmate the couplers at the worn Battery Pack and return it to the factory for recycling 7 4 4 If necessary remove the panel coupler clamp Set the new Battery Pack in
42. nual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded cables must be used with this unit to ensure compliance with the Class A FCC limits This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n emet pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la Class A prescrites dans le Reglement sur le brouillage radioclectrique dicte par le ministere d s Communica tions du Canada i Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from APC or an APC service center Products must be returned to APC or an APC service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does
43. nviron mental hazards posed by the batteries they may be replaced only at factory authorized Service Centers To obtain battery replacement or repair service please call the Customer Service telephone number written on the cover of this manual for information on the Service ES B The batteries used by this Uninterruptible Power Source are recyclable Proper Center nearest you disposal of the batteries is required The batteries contain lead and pose a hazard to the environment and human health if not disposed of properly Please refer to local codes for proper disposal requirements or return the unit to a factory authorized Service Center for battery replacement or disposal M Battery replacement should be performed or supervised by personnel familiar with the danger of batteries and the required precautions Keep unauthorized personnel away from batteries When replacing batteries use the same number and type of sealed lead acid batteries as were originally contained in your UPS B CAUTION Do not dispose of batteries in a fire The batteries may explode B CAUTION Do not open or mutilate batteries They contain an electrolyte which is toxic and harmful to the skin and eyes B CAUTION A battery can present a risk of electrical shock and high short circuit current When replacing batteries wrist watches and jewelry such as rings should be removed Use tools with 1nsulated handles 40 7 0 Difficult ATTENTION E Ce
44. ord protected A loud audible alarm warns of operating modes that could result in the loss of power to the load without user intervention 1 5 Remote interfaces The UPS provides a full RS 232 communications computer interface When used with PowerDoctor UPS monitoring software and a serially connected local DOS PC the local display and control panel functions are duplicated and power quality events can be logged PowerChute p us offers the features of PowerDoctor and the control of orderly and unattended network or multi user computer system shutdown Also available for the UPS is the SNMP Simple Network Management Protocol Adapter to provide load type independent remote monitoring and management over Ethernet or Token Ring based LANs or WANs capable of routing IP messages Using any standard Network Management System NMS and the SNMP Adapter the UPS is manageable through a single familiar interface from across your building or across the world 2 0 Safety CAUTION B To reduce the risk of electric shock disconnect the Uninterruptible Power Source from the mains before installing computer interface signal cable when used Reconnect the power cord only after all signalling interconnections have been made B Connect the Uninterruptible Power Source to a two pole three wire grounding mains receptacle The receptacle must be connected to appropriate branch protection fuse or circuit breaker Connection to any other type of r
45. our UPS s serial number see label at the rear of the unit Serial Numbers UPS Isolation Unit SmartCell _ SmartCell _ SmartCell _ SmartCell _ Electronics Unit SmartCell _ SmartCell _ SmartCell _ SmartCell _ Entire contents copyright 1994 American Power Conversion All rights reserved reproduction in whole or in part without permission is prohibited Matrix UPS SmartCell and SNMP Adapter are trademarks of APC PowerChute and PowerDoctor are registered trademarks of APC All other trademarks are the property of their respective owners 990 7008 B Revision 2 12794
46. pplies load power derived by the UPS s inverter from the Battery Packs The voltage waveshape delivered 1n on battery mode 1s a low distortion sine wave While on battery the UPS regulates the output voltage and frequency to within a narrow band The UPS operates 1n on battery mode during the user defeatable start up or scheduled battery tests The UPS operates on battery when the line voltage or frequency has fallen outside the limits given 1n the Specifications section or has become extremely distorted by for example noisy adjacent service branch loads or an overburdened fuel generator source 28 5 0 Operation Operation on battery is limited in duration according to available battery capacity and load Local users are alerted to this mode by visual and audible indicators When on battery the UPS displays available run time and emits a sequence of four beeps every 30 seconds During an extended mains failure the battery capacity will eventually become too low to support the load and the UPS will shut down The UPS alerts the user to a low battery condition 2 5 7 or 10 minutes before shutdown depending upon the user setting The UPS beeps once every second to warn local users of the low battery condition The UPS alerts remote users to on battery operation and low battery conditions using serial communications or simple signaling from the Computer Interface port 5 1 5 Bypass mode When in bypass mode the load 1s supplied power cond
47. scharged to approximately 25 of their full capacity Ihe calibration test can be aborted at any time during the test 5 2 8 Password protection All functions accessed by the UPS Control UPS Setup and UPS Tests menus may be password protected to prevent operation of the unit in a fashion not intended by the UPS manager The password settings are accessed by optional UPS monitoring application software 31 6 0 UPS Monitoring 6 1 Overview A UPS system provides excellent protection from brief power problems However during an extended power outage an unattended computer system will eventually shut down from battery capacity exhaustion To prevent data corruption when the UPS shuts down your computer must be informed by the UPS of zmpending shut down and take appropriate file saving measures This is called UPS monitoring The UPS s Computer Interface port allows your UPS to communicate with a computer system Some computer operating systems have built in UPS monitoring These systems require various hardware interfaces Interface kits for all operating systems that support UPS monitoring are available from your dealer In addition your dealer also offers PowerChute software which enhances built in UPS monitoring Versions of PowerChute are available to add UPS monitoring to operating systems which do not provide it 6 2 Interface Kits Interface kits are available for operating systems that provide UPS monitoring Fach kit in
48. shaltsger ten z B Heizger t oder Herd aufstellen 2 0 jSeguridad ATENCION M Para reducir el riesgo de descarga el ctrica desconecte de la red la Fuente de energ a ininterrumpible antes de instalar el cable de se alizaci n de interfaz de la computadora si se usa Vuelva a conectar el conductor flexible de alimentaci n solamente una vez efectuadas todas las interconexiones de se alizaci n E Conecte la Fuente de energ a ininterrumpible a un tomacorriente bipolar y trifilar con neutro de puesta a tierra El tomacorriente debe estar conectado a la protecci n de derivaci n apropiada ya sea un fusible o un disyuntor La conexi n a cualquier otro tipo de tomacorriente puede constituir peligro de descarga el ctrica y violar los c digos el ctricos locales B Esta Fuente de energ a ininterrumpible tiene una fuente de energ a interna la bater a que no puede ser desactivada por el usuario La salida puede tener co rriente aun cuando la unidad no se encuentre conectada al suministro de red M Para desactivar correctamente la Fuente de energ a ininterrumpible en una situaci n de emergencia coloque el interruptor I O del panel posterior en la posici n O Off desconectado y desconecte de la red el conductor flexible de alimentaci n M No instale la Fuente de energ a ininterrumpible en lugares donde haya agua o humedad excesiva B No deje que en la Fuente de energ a ininterrumpible entre agua ni ning n objeto e
49. t the battery packs from the UPS and each other 1f applicable Store the battery packs 1n an upright position 8 2 Extended storage lo achieve expected run time following extended storage the UPS should be allowed to refresh the Battery Packs every 6 months in environments where the ambient temperature is 15 C to 30 C 5 F to 86 F For extended storage in environments where the ambient temperature is 30 C to 45 C 86 F to 113 F the UPS should be allowed to refresh the Battery Packs every 3 months 49 9 0 Specifications Note Where different values for 208 Vac operation are given in brackets 9 1 Input Nominal input voltage single phase 240 Vac 208 Vac Nominal input frequency 50 or 60 Hz On line efficiency at full load gt 93 with fully charged batteries Input circuit breaker 20 Amp 3000VA model 30 Amp 5000VA model Input voltage selection tap selected 9 2 Transfer Characteristics Frequency limits on line 47 to 63 Hz Input voltage limits on line 25 to 15 of the nominal input voltage Transfer to from on battery 0 ms typical with computer loads 1 5 ms maximum Transfer is synchronous with mains voltage phase Transfer to from bypass Transfers to and from bypass occur synchronously with the utility voltage phase Transfers both to and from bypass mode typically occur in 0 ni 9 3 Output Characteristics Maximum load 3000 VA or 2250 W at 0 75 power factor 3000 VA mode
50. to the UPS To conserve battery capacity the internal electronics are shut down when the battery communications cable is not connected to the UPS or when the UPS is not running 2 INPUT battery communications Jack This input accepts battery status signals from the OUTPUT of another Battery Pack in the system No connection is made to this jack 1n a single Battery Pack system 3 OUTPUT battery communications jack The Battery Pack sends status signals to the UPS or to the INPUT of another Battery Pack in a multiple Battery Pack system from this jack 12 3 0 Presentation 4 Battery Pack panel coupler Additional Battery Packs are connected to this panel coupler A coupler clamp 1s installed over the coupler opening as furnished from the factory See the Installation section of this manual for 1nstructions on how to lock mated couplers 5 Battery Pack cables Each Battery Pack cable is made from welding grade wire to withstand abrasion or crimping in rough duty applications 6 Replace Battery indicator The Replace Battery indicator is illuminated when the Battery Pack can no longer sustain a charge due to wear See the Difficulty section of this manual if the 1ndicator is lit 7 In line Battery Pack coupler The in line Battery Pack coupler connects to the UPS or to the panel coupler on another Battery Pack Battery communications cable Each Battery Pack 1s supplied with a battery communications cable
51. tory for 1nformation on available accessories 5 Computer interface port Sce the UPS Monitoring section of this manual for information on this interface port 6 Battery communications jack The Battery Pack communications cable from the Battery Pack OUTPUT is connected at this jack 7 Manual bypass switch Pressing the manual bypass switch causes the UPS to transfer to the bypass mode of operation While 1n this mode the load 1s supplied with power conditioned by the IU However the load will not be protected from mains voltage sags swells or blackouts The EU is removed for service when the UPS is operating in bypass See the Operation section of this manual for more details on this mode of operation Emergency Power Off jack For applications where for safety reasons power to all room equipment must be cut off the UPS provides a remote Emergency Power Off interface A modular 6 position plug with offset latch fits this jack Sce the Installation section of this manual for instructions on how to connect to the jack 11 3 0 Presentation 3 3 Battery Pack ose Rear view Front view 1 Battery Pack The Battery Pack contains four series connected nominal 12 Vdc high capacity sealed lead acid batteries Built in ultra low power consumption battery pack voltage and current monitoring electronics report pack status
52. tte source d alimentation permanente UPS contient des circuits haute tension pr sentant un danger Ne jamais essayer de le d monter Il n y a aucun composant qui puisse tre r par par l utilisateur Toutes les r parations doivent tre effectu es par du personnel qualifi et agr par le constructeur E Cette source d alimentation permanente UPS contient des accumulateurs Ces accumulateurs deviendront un jour trop faibles pour pouvoir assurer un fonctionnement autonome correct En raison des risques que posent les accumulateurs la sant et l environnement ils ne peuvent etre remplac s que dans les Centres de Service agr s par le fabriquant Pour toute r paration ou remplacement des accumulateurs composez le num ro du Service la clientele inscrit sur la couverture de ce manucl afin d obtenir les coordonn es du Centre de Service le plus proche B Les accumulateurs contenus dans cette source d alimentation sont recyclables L elimination des batteries est r glement e Consulter les codes locaux cet effet Ils contiennent du plomb et repr sentent donc un risque pour l homme et pour l environnement si les r gles de mise au rebut ne sont pas respect es Veuillez retournez l unit un Centre de Service agr lorsque vous d sirerez remplacer ou vous d barrasser des accumulateurs usag s B ATTENTION Pour le remplacement utiliser le m me nombre de batteries du mod le suivant accumulateur au plomb
53. tungen angeschlossen werden Precauci n La interfaz de Parada de Emergencia es un circuito de seguridad de extra bajo voltaje y puede conectarse nicamente a otros circuitos de seguridad de extra bajo voltaje Caution The EPO interface is designed to monitor circuits that have no determined voltage potential Such closure circuits may be provided by a switch or relay properly isolated from the mains Connection of the EPO interface to any circuit other than a closure type circuit may cause damage to the Electronics Unit offset latch plug Amp p n 555237 flat cable offset latch Amp p n 555238 round cable jack or equivalent Normally Open EPO Switch 26 4 0 Installation 4 12 Start up To start the UPS follow the instructions listed below 4 12 1 If a UPS monitoring signal cable is to be installed connect it to the Electronic Unit s Computer Interface Port For more details on the Computer Interface port see the UPS Monitoring section 4 12 2 Plug all loads to be protected into the UPS Do not exceed the UPS s maximum capacity as listed in the Specifications section of this manual The total load capacity is continuously monitored by the UPS and is displayed once the UPS 1s switched on 4 12 3 Connect power to the UPS by switching on the service branch protection circuit breaker 4 12 4 Power the UPS by switching
54. unications cables 4 10 5 Mate the battery cable plugs 1n the fashion illustrated below 4 10 6 Each cable must connect between a Battery Pack OUTPUT and either the UPS s BATT COMM input or another Battery Pack INPUT OUTPUT INPUT fo COMM OUT BATT COMM N TO UPS BATT COM or FROM Battery Pack OUTPUT TO Battery Pack INPUT multiple Battery Pack systems AN M Typical installation showing mated battery communications cables 25 4 0 Installation 4 11 Emergency Power Off EPO interface The UPS may be switched off by a remotely operated Emergency Power Off control Such a configuration 1s common in computer rooms and laboratories where for safety reasons power to the loads must be disconnected The EPO interface is a six position modular jack with an offset latch Connection to a remotely located EPO switch may be accomplished as shown below Caution The EPO interface is a Safety Extra Low Voltage SELV circuit and may be connected only to other SELV circuits Attention L interface de mise hors tension d urgence est un circuit de s curit tres basse tension qui ne peut tre connect qu d autres circuits de s curit tr s basse tension Beachte Die Schnittstelle f r die Notabschaltung ist eine Schutzkleinspannungs Schaltung SELV safety extra low voltage circuit und darf nur an andere Kleinspannungs Schal
55. up and once every 7 days 14 day Self test is run automatically at startup and once every 14 days thereafter This screen shows the mains failure sensitivity settino The Snstvty Auto y 8 UPS can be set to automatically adapt to mains service Menu Select Ok where extreme voltage distortion or severe rapid voltage excursions occur Such conditions may be caused by inexpensive fuel generators long branch circuits bur dened by heavy cyclic loads nearby arc welding or heavy industry equipment AUTO UPS automatically adapts to mains service quality Select this to avoid frequent on battery transfers which could needlessly exercise the battery shortening its life Normally the UPS provides voltage regulation within a narrow band In response to rapid and frequent mains voltage fluctuations the UPS relaxes the regulation This relaxed regulation band remains within the bounds recommended by telecommunications and computer manufacturers See the Specifications section for the regulation ratings 34 5 0 Operation 5 2 6 UPS Setup continued High UPS remains sensitive to aberrant line voltages Snstvty Auto Load voltage regulation stays within the narrow band Menu Select Ok Low or Medium UPS is less sensitive to aberrant voltages Voltage regulation 1s relaxed Upper xfer 276 V The voltage at which the UPS transfers to on battery Men Select Ok operation is
56. ut the stripped wire end corresponding to Line into the terminations block terminal marked L and tighten the screw 4 9 8 Check that there are no loose wire strands and that the terminations block screws are sufficiently tightened 4 9 9 Reattach the power distribution plate to the Isolation Unit 4 9 10 Check that the output wiring terminations are not strained and reattach the wiring inspection covet L N PE Output terminations block O Power distribution plate Output cable 23 4 0 Installation 4 10 Module interconnections Follow the instructions listed below to install and lock the battery couplers 4 10 1 Using a phillips screwdriver remove the battery coupler clamps from the Electronics Unit and from all but one Battery Pack 4 10 2 Turn the battery coupler clamp over and fasten loosely to one side 4 10 3 Connect the battery couplers as shown in the figure below 4 10 4 Fasten the other side of the battery coupler clamp to secure couplers Note To reduce the risk of Remove clamp Turn clamp Mate couplers Secure clamp toppling do not stack LE a cz Tas equipment more than 2 K e Mr d C units high N Typical installation showing mated battery couplers 24 4 0 Installation 4 10 Module interconnections continued Follow the instructions below to install the battery comm
57. ver the phone if E E 0 possible or will give you a Return Material Authorization Number RMA B If the UPS is within the warranty period repairs will be performed free of charge If 1t 1s not within the warranty period there will be a charge for repair M Pack the UPS in its original packaging If you no longer have the original shipping materials ask the technician about obtaining a new set It 1s very important that you pack the UPS properly to avoid damage in transit Never use styrofoam beads for packaging a Battery Pack or Electronics Unit because they will settle through beads and become damaged Damages sustained in transit are not covered under warranty Enclose a letter in the package with your name RMA address copy of sales receipt description of trouble phone number and check 1f necessary B Mark your RMA on the outside of the package The factory cannot accept any package without this marking B Return your UPS by insured prepaid carrier to the address on the rear of this manual 48 8 0 Storing the UPS 8 1 Storage conditions The UPS should be covered and stored in a cool dry location The UPS should be stored with the Battery Packs in a fully charged state That is the reported battery capacity should be at 100 before the UPS 1s switched off for storage Disconnect any accessories or cables connected to the Computer Interface port such devices may unnecessarily drain the batteries Disconnec
58. wird Das Netzkabel erst nach Herstellung aller Signalverbindungen wieder einstecken B Die unterbrechungsfreie Stromversorgung an eine geerdete zweipolige Drei phasen Netzsteckdose anschlie en Die Steckdose mu mit einem geeigneten Abzweigschutz Sicherung oder Leistungsschalter verbunden sein Der Anschlu der unterbrechungsfreien Stromversorgung an einen anderen Steckdosentyp kann zu Stromschl gen f hren und gegen die rtlichen Vorschriften versto en M Diese unterbrechungsfreie Stromversorgung besitzt eine interne Energiequelle Batterie die vom Benutzer nicht abgeschaltet werden kann Der Ausgang kann eingeschaltet werden wenn das Ger t nicht an das Stromnetz angeschlossen ist B Um die unterbrechungsfreie Stromversorgung 1m Notfall ordnungsgem abzu schalten den I O Schalter an der R ckseite auf O Aus stellen und das Netzkabel aus der Steckdose ziehen B Die unterbrechungsfreie Stromversorgung nicht an einem Ort aufstellen an dem sie mit Wasser oder berm ig hoher Luftfeuchtigkeit in Ber hrung kommen k nnte B Darauf achten da weder Wasser noch Fremdk rper in das Innere der unterbre chungsfreien Stromversorgung eindringen Keine Objekte die Fl ssigkeit enthalten auf oder neben die unterbrechungsfreie Stromversorgung stellen E Um ein berhitzen der unterbrechungsfreien Stromversorgung zu verhindern das Ger t vor direkter Sonneneinstrahlung fernhalten und nicht in der Nahe von w rmeabstrahlenden Hau
59. xample showing removal of 0 75 in 19 mm knockout 0 75 in 19 mm 1 0 in 25 mm 4 7 3 Remove the input cable plate from the Isolation Unit 4 7 4 Fasten an appropriately sized and approved cable clamp not provided onto the 1nput cable plate 4 7 5 If you plan to hardwire output loads to the UPS remove the knockout on the power distribution plate now 4 7 6 Remove all screws that secure the wiring inspection cover and power distribu tion plate from the rear of the Isolation Unit Move the power distribution plate aside gently Take care not the strain the wires connected to the devices on the plate 4 7 7 Strip insulation from the mains lead wire ends at the length given in the Cable Size table See Electrical Cable Size Table 19 4 0 Installation 4 7 Input hard wiring procedure continued 4 7 8 Thread the mains lead through the cable clamp and through the input cable plate hole 1n the Isolation Unit Arrange the cable so that the end 1s near the input terminations block 4 7 0 Put the stripped wire end corresponding to mains Line 1 1nto the terminations block terminal marked L1 and tighten the screw 4 7 10 Put the stripped wire end corresponding to mains Protective Earth into the terminations block terminal marked with a yellow stripe and and tighten the screw 4 7 11 Insert the stripped wire end for the mains Neutral or Line 2 into the termina tions block terminal marked L2 N and tighten the scr
60. xtra o No ponga objetos con l quidos encima de la unidad ni cerca de ella M Para reducir el riesgo de sobrecalentamiento no exponga la unidad a los rayos directos del sol ni la instale cerca de artefactos que emiten calor como estufas o cocinas 3 0 Presentation 3 1 Isolation Unit IU Rear view of the Isolation Unit 1 Isolation Unit IU The Isolation Unit contains the UPS s isolation transformer EMI RFI and surge suppression bypass circuits including an auxiliary power supply and mains and load wiring interfaces The IU is capable of autonomous operation and allows service of the Electronics Unit without interruption of power to the load 2 Input circuit breaker power ON OFF The input circuit breaker controls power to the UPS It protects the UPS and the service wiring from extreme overloads 3 Cooling fan The fan exhausts air from the IU and operates whenever the input circuit breaker is ON D If the fan fails the UPS will indicate an alarm condition Under such condi tions the UPS will remain operating and 1s capable of delivering full power to the load 3 0 Presentation 4 EU separating screw The Electronics Unit separating screw 1s turned counterclockwise to remove the EU for service If this action 1s taken while the UPS 1s on line the UPS will automatically transfer to bypass operation See the Difficulty section of this manual for the proper EU replacement procedure Note Th
61. y enters sleep mode after 5 minutes with no commands given while in standby mode sce following section After 5 minutes the UPS enters sleep mode from on battery mode when shut down because of battery exhaustion or overload to conserve battery capacity Press any front panel button to awaken the UPS Some versions of PowerChute p us allow remote users to put the UPS to sleep and awaken it after a set interval 5 1 2 Standby mode While in standby mode the UPS s display and control interface is active but no voltage is present at the output The UPS enters standby mode when first awakened from sleep mode 5 1 3 On line mode Once commanded to power the loads the UPS 1s normally 1n on line mode While in this mode the UPS delivers power derived from the mains to the loads maintains proper battery charge regulates the output voltage to within a narrow band and isolates the load from surges and electrical noise brought by the service wiring A multilevel transformer tap changing circuit provides this regulation and 1solation while maintaining extremely high efficiency When adjusting the load voltage the UPS temporarily operates the load from battery power while it makes an appropriate transformer tap change Remote on battery signaling 1s disabled during a tap change The UPS s display indicates the percent of rated load applied at the output when operating on line 5 1 4 On battery mode When in on battery mode the UPS su

APC Matrix-UPS 3kVA 220/230/240V

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