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Axis P5624-E

1. Function group Item Specifications System Application Open API for software integration including VAPIX and AXIS Camera Application Integration Programming Platform ACAP specifications at www axis com AXIS Video Hosting System AVHS with Interface One Click Connection ONVIF Profile S specification at www onvif org AXIS Media Control SDK available at www axis com event trigger data in video stream Quality of Service QoS layer 3 DiffServ Model Embedded Linux operating system Intelligent video Video motion detection Advanced Gatekeeper Support for AXIS Camera Application Platform ACAP enabling installation of additional applications Alarm triggers Detectors Live Stream Accessed Motion Detection Shock Detection Hardware Network Temperature Input Signal Manual Trigger Virtual Inputs PTZ Error Moving Preset Reached Ready Storage Disruption Recording System System Ready Time Recurrence Use Schedule Alarm events Day Night mode Overlay text Record video File upload via FTP SFTP HTTP and email Notification via email HTTP and TCP PTZ preset Limited guard tour Video recording to edge storage Pre and post alarm video buffering send SNMP Trap Video buffer 96 MB pre and post alarm Video access from Camera live view web browser Video recording to file ASF Customizable HTML pages Windows 7 Windows Vista Windows XP Windows Server 2008 Windows Server 2003 DirectX 9c or
2. Radio frequency emission when installed according to the instructions and used in its intended environment Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA Using an unshielded network cable UTP This equipment has been tested using an unshielded network cable UTP and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Using a shielded network cable STP This equipment has also been tested using a shielded network cable STP and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the ins
3. 20 AXIS P5624 E PTZ Dome Network Camera Video To select the image to use as overlay 1 Go to Video gt Overlay Image 2 Select the image to use from the Use overlay image list and click Save To display the overlay image 1 Go to Video gt Video Stream and select the Image tab 2 Under Overlay Settings select Include overlay image at the coordinates 3 To control the image s position enter the X and Y coordinates The X 0 and Y 0 position is the top left corner If a part of the image is positioned outside the video image the overlay image will be moved so that the whole image is visible 4 Click Save Use Overlay Text in an Action Rule Action rules see page 34 can display an overlay text when the rule is triggered The text can be used to provide information for forensic video analysis notify surveillance operators or validate triggers and actions during product installation and configuration To display overlay text when an action rule is triggered the modifier D should be used as described below When the rule is triggered D will be replaced by the text specified in the action rule Start by enabling overlay text in the video stream 1 Go to Video gt Video Stream and select the Image tab 2 Under Overlay Settings select Include text 3 Enter the modifier D and optionally additional text which will be displayed also when the action rule is not active Create the action rule 1 Go to Events g
4. e To avoid triggering on small objects select a high object size e While monitoring an area where moving objects are not expected select a high history level This will cause motion detection to trigger as long as the object is present in the window To only detect flashing light select a low sensitivity In other cases high sensitivity is recommended 31 AXIS P5624 E PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product Applications add functionality to the product for example video analytics and intelligent video capabilities such as recognition tracking detection and counting For information about available applications downloads trials and licenses go to www axis com applications Note Several applications can run at the same time but some applications might not be compatible with each other Certain combinations of applications might require too much processing power or memory resources when run in parallel Verify that the applications work together before deployment Application Licenses Some applications need a license to run Licenses can be installed in two ways e Automatic installation requires access to the Internet e Manual installation obtain the license key from the application vendor and upload the key to the Axis product To request a license the Axis product serial number S N is required The serial number can
5. AXISA COMMUNICATIONS AXIS P5624 E PTZ Dome Network Camera User Manual About this Document This manual is intended for administrators and users of AXIS P5624 E PTZ Dome Network Camera and is applicable to firmware 5 70 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be useful when developing shell scripts and applications Later versions of this document will be posted at www axis com See also the product s online help available through the web based interface Legal Considerations Video surveillance can be regulated by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 H 264 decoder license To purchase further licenses contact your reseller Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitnes
6. Risk of damage to SD card Do not use sharp tools or excessive force when inserting or removing the SD card Risk of data loss To prevent data corruption the SD card should be unmounted before removal To unmount go to Setup gt System Options gt Storage gt SD Card and click Unmount This product supports SD SDHC SDXC card not included For SD card recommendations see www axis com Control Button For location of the control button see Hardware Overview on page 7 The control button is used for e Resetting the product to factory default settings See page 53 e Connecting to an AXIS Video Hosting System service See page 46 To connect press and hold the button for about 3 seconds until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service See page 46 To connect press and hold the button for about 3 seconds Power Button Press and hold the power button to temporarily power the product when the dome cover is removed The power button is also used with the control button to reset the camera to factory default settings See page 53 LED Indicators Status LED Indication Unlit Connection and normal operation Green Shows steady green for 10 seconds for normal operation after startup completed Amber Steady during startup Flashes during firmware upgrade Amber Red Flashes amber red if network connection is unavailable or lost AXIS P5624 E PTZ Dome Network Camer
7. Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected Using HTTPS may reduce frame rate in particular if streaming Motion JPEG Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client computers lowers perceived performance Frame rate affected Running multiple AXIS Camera Application Platform ACAP applications simultaneously may affect performance If the product includes several camera units running applications on multiple cameras may affect the frame rate 61 User Manual Ver M1 23 AXIS P5624 E PTZ Dome Network Camera Date March 2015 Axis Communications AB 2014 Part No 61244
8. gt System Options gt Maintenance 53 AXIS P5624 E PTZ Dome Network Camera Repainting the Camera Repainting the Camera The top cover can be repainted to match the installation environment The material used in the covers is ASA PC Use paint suitable for this material 1 2 Remove the three mounting screws Remove the three top cover screws T20 and remove the top cover Repaint the top cover Assemble the top cover Use the triangular marking 4 to position it correctly Fasten the top cover screws 3 with a torque of 2 5 Nm T20 Fasten each of the mounting screws 1 equally with a torque of 2 5 Nm at the positions marked with dots It is very important to tighten all the screws carefully to prevent the camera from vibrating during operation Mounting screws 3 Top cover Top cover screws 3 Guide key BRoONM a 54 AXIS P5624 E PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup gt Basic Setup and in Setup gt About Upgrade the Firmware Important e Your dealer reserves the right to charge for any repair attributable
9. 408 lt IP address gt Linux Unix example arp s 192 168 0 125 00 40 8c 18 10 00 temp ping s 408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s IP address serial number ping 1 408 t IP address gt Windows example this may require that you run the command prompt as an administrator arp s 192 168 0 125 00 40 8c 18 10 00 ping 1 408 t 192 168 0 125 4 Check that the network cable is connected and then restart the product by disconnecting and reconnecting power 45 AXIS P5624 E PTZ Dome Network Camera System Options 5 Close the command prompt when the product responds with Reply from 192 168 0 125 orsimilar 6 Open a browser and type http lt IP address in the Location Address field For other methods of assigning the IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note e To open a command prompt in Windows open the Start menu and type cmd in the Run Search field To use the ARP command in Windows 8 Windows 7 Windows Vista right click the command prompt icon and select Run as administrator To open a command prompt in Mac OS X open the Terminal utility from Application Utilities AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to liv
10. Add 2 Enter a Name and select Email from the Type list 3 Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the email provider from the Provider list 37 AXIS P5624 E PTZ Dome Network Camera Events 5 Enter the user ID and password for the email account 6 Click Test to send a test email To set up an email recipient using for example a corporate email server follow the instructions above but select User defined as Provider Enter the email address to appear as sender in the From field Select Advanced settings and specify the SMTP server address port and authentication method Optionally select Use encryption to send emails over an encrypted connection The server certificate can be validated using the certificates available in the Axis product For information on how to upload certificates see Certificates on page 43 Create Schedules Schedules can be used as action rule triggers or as additional conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events gt Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup
11. UPnP 47 AXIS P5624 E PTZ Dome Network Camera System Options Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which is 0 a port number is automatically selected when enabling NAT traversal Note e An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router f you attempt to manually enter a port that is already in use another available port is automatically selected When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options gt Network gt TCP IP gt Advanced Note This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Ax
12. a storage device is unavailable removed full locked or if other read or write problems occur To identify the source of the problem check the System Log under System Options gt Support gt Logs amp Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events on page 34 Video cannot be recorded Check that the SD card is not write protected that is read only SD card cannot be mounted Reformat the SD card and then click Mount Formatting the card will remove all content including all recordings from the SD card Product does not function in cold environment Arctic Temperature Control During startup in a cold environment function in the mechanical parts is suspended until they Temperature Control are sufficiently heated Arctic Temperature Control valid for specific products only 57 AXIS P5624 E PTZ Dome Network Camera Troubleshooting Text overlay about PTZ errors Text overlay about PTZ errors In case the pan tilt drive components or the camera components experience a problem that cannot automatically be corrected this text overlay will appear and the PTZ Status in System Options gt Maintenance will be set accordingly The problem may be caused by physical blocking of the mechanics heavy vibrations mechanical wear or other malfunction In some cases the problem might be temporary and can be resolved in
13. also be used by users and clients to verify that the correct device is being accessed The security level provided by HTTPS is considered adequate for most commercial exchanges The Axis product can be configured to require HTTPS when users from different user groups administrator operator viewer log in To use HTTPS an HTTPS certificate must first be installed Go to System Options gt Security gt Certificates to install and manage certificates See Certificates on page 43 To enable HTTPS on the Axis product 1 Go to System Options gt Security gt HTTPS 42 AXIS P5624 E PTZ Dome Network Camera System Options 2 Select an HTTPS certificate from the list of installed certificates 3 Optionally click Ciphers and select the encryption algorithms to use for SSL 4 Set the HTTPS Connection Policy for the different user groups 5 Click Save to enable the settings To access the Axis product via the desired protocol in the address field in a browser enter https for the HTTPS protocol and http for the HTTP protocol The HTTPS port can be changed on the System Options gt Network gt TCP IP gt Advanced page IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The auth
14. be found on the product label and under System Options gt Support gt System Overview Install Application To install and start an application 1 Go to Setup Applications 2 Under Upload Application click Browse Locate the application file and click Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management version 3 10 and later To generate a log file for the application go to Applications Select the application and click Log Application Considerations If an application is upgraded application settings including the license will be removed The license must be reinstalled and the application reconfigured If the Axis product s firmware is upgraded installed applications and their settings will remain unchanged although this is not guaranteed by Axis Communications AB Note that the application must be supported by the new firmware For information about firmware upgrades see Upgrade the Firmware If the Axis product is restarted running applicati
15. click the video image in Internet Explorer and click Settings 13 AXIS P5624 E PTZ Dome Network Camera Media Streams Streaming Snapshot H 264 Video Audio PTZ Recording AXIS Media Control RB Copyright 2004 2015 Axis Communications AB Version 7 1 Versions Item Version Media Control 7121 Audio Component 3 4 0 0 RTP Source Filter 3 4 2 0 H 264 Video Decoder 5 0 6 0 Motion JPEG Video D 3 0 4 0 File Writer 4000 Overlay Mixer Filter 2 3 2 0 View License View User s Manual Alternative Methods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways Note e Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RTP axrtpu lt ip gt axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp Multicast axrtpm lt ip gt axis media media amp e QuickTimelM The following paths can be used rtsp ip axis medi
16. default image settings option to include a snapshot of the product s Live View The server report zip file should always be included when contacting support Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate Advanced Scripting Scripting allows experienced users to customize and use their own scripts Improper use may cause unexpected behavior and loss of contact with the Axis product 52 AXIS P5624 E PTZ Dome Network Camera System Options Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options gt Advanced gt Scripting If a script causes problems reset the product to its factory default settings see page 53 For more information see www axis com developer File Upload Files for example webpages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options gt Advanced gt File Upload Uploaded files are accessed through http ip address gt local lt user gt lt file name gt where user is the se
17. from a Browser ae sca evens g a eek nm b rh RR de x d 9 Access from the Internet 9 Set the Root Password 10 The Live View Page axis reve cshediaieanre metenetetdntenes du 10 Media Streams s sieas au a dr ER RRECOP EEG E TE a a IR EE Ne Esa EG 13 How to Stream H 264 vice said suede ed ey wa ORS SKLAR ORE Dee men s 13 MJPEG EDT 13 AXIS Media Control AMC 13 Alternative Methods of Accessing the Video Stream 14 Set Up Ine PrOguCe Ae 15 Basie Setup TM 15 MIDEQ coca Goectea cane SEES ME MN ered metas 16 Set Up Video Streams 16 Stream PROTIES 2 05 essen Le M memes xg pedal hoped 17 Camera Settings is sus user gaiii bx pas a En e dnd rere RR eei nee 18 Overlay iisexeeneseguexsoemeaaer Bade a x nee adie Ron guedUbk ORO Ro Rs 19 Privacy Mask 21 Configure the Live View Page 2 224s44usussssnssaueus 23 PTZ Pan Tilt Zoom areas eni o acne aca a eM aca Fe aca raa 25 Preset Positions cine date dee ore etre de baies dre dent g ne 25 Gatekeeper seiner tissage RERO RO REA ERO raga Rd RR En 26 Guard TOUT Jucecispuereskriiheeskti Vea REENE Den Beat a Remi dye 26 SSDIEALII MEC ET 27 PONE METRE T 27 Control QUEUE ics tibexekepdbuee me pado dunk ak d x pK cR Rea Pd Math aei tug ec d 29 Detectors 2nce
18. in the queue except when an administrator is in control Operator Same as administrator but with lower priority Guard Tour A guard tour see page 26 has PTZ control for an indefinite period of time It may be overridden by an operator event or administrator The guard tour will resume when higher priority groups leave the queue Viewer Multiple viewers must wait for their turn The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue 29 AXIS P5624 E PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu Shock detection is used for example to generate an alarm if the product is hit by an object or if the product is tampered with Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm Low sensitivity value implies that the product will generate an alarm only if the hit is powerful A high sensitivity value implies that the product will generate an alarm even with mild tampering Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view Motion detection is configured by defining up to 10 Include and Exclude windows e Include windows define areas where motion should be detected e Exclude windows define areas within an Include window that should be ignored areas outside Include windows are automatically i
19. is configured to use a time zone different from the local time zone make sure to configure the Recording time filters according to the product s time zone Date and time settings are configured under System Options gt Date amp Time see Date amp Time on page 44 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter Recording time List recordings that started between the From and To times Event List recordings that were triggered by a specific event Select continuous to list continuous recordings Storage List recordings from a specific storage device Sort Specify how recordings should be sorted in the list Results Specify the maximum number of recordings to display 3 To apply the filters click the Filter button Some filters may take a long time to complete 4 The recordings are displayed in the Recording list To play a recording select the recording and click Play See also Play Recording on page 39 To view detailed information about a recording select the recording and click Properties To export a recording or a part of a recording as a video clip select the recording and click Export See also Export Video Clip on page 40 To remove a recording from the storage device select the recording and click Remove Play Recording Recordings on the SD card or network share can be played directly from the Ax
20. is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ Control Queue Select Focus window to define an area of the camera s image that focus should be applied on If the focus window is set from the Live View page any change in the camera position will return the autofocus to the entire window To set a permanent focus window see Preset Positions on page 25 Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the OQ mouse pointer O Click the Center mode button and click in the image to center the camera view on that position 11 AXIS P5624 E PTZ Dome Network Camera Access the Product C ctipsnel O Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 28 PTZ Preset Select a PTZ preset position to steer the camera view to the saved position See Preset Positions Camera Home M on page 25 Up Pan and Tilt bars Use the arrows to pan and tilt the camera view or click on a T position on the bar to steer the camera view to that position E Zoom bar Use the arrows to zoom in and out or click on a position on the bar to zoom to that position L Focus bar Use the arrows to focus the camera or click on a positi
21. name For more information see the online help Q Important Adding many privacy masks may affect the product s performance 22 AXIS P5624 E PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements It is possible to define the following features of the Live View page Default Stream Profile See page 17 Default Viewer for Browser See page 23 Viewer Settings See page 23 Action Buttons These are the buttons described in Controls on the Live View Page on page 10 User Defined Links See page 24 Viewer for Browsers From Live View Config gt Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer H 264 Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to AMC Motion JPEG Requires one of the following installed on the client e JVM J2SE 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new image Other browsers Server Push Recommended viewer for other browse
22. page Set Up Recurrences Recurrences are used to trigger action rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events gt Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 38 AXIS P5624 E PTZ Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule To start a continuous recording see page 40 e To set up action rules see page 34 To access recordings see Find Recordings on page 39 To play recordings see Play Recording on page 39 e To export a recording as a video clip see Export Video Clip on page 40 To configure camera controlled storage see Storage on page 50 Find Recordings Recordings stored on the SD card or network share can be accessed from the Recordings List page The page lists all recordings on the storage device and shows each recording s start date and time duration and the event that triggered the recording Note The recording s start date and time is set according to the Axis product s date and time settings If the Axis product
23. product records to the storage device The recording status trigger can be used to notify the operator for example by flashing LED lights if the product has started or stopped to record to the storage device Note that this trigger can be used only for edge storage recording status Full Trigger the rule when the storage device is full Under normal operation the oldest recordings will be overwritten to prevent the storage device from becoming full Locked Trigger the rule if the storage device is locked write protected 35 AXIS P5624 E PTZ Dome Network Camera Events System Ready Trigger the rule when the product has been started and all services are running This can for example be used to send a notification when the product restarts Time Recurrence Trigger the rule periodically See Set Up Recurrences on page 38 This can for example be used to upload an image every 5 minutes Use Schedule Trigger the rule according to the selected schedule See Create Schedules on page 38 Actions Available actions include Day Night Vision Mode Set day mode IR cut filter on or night mode IR cut filter off Overlay Text Display an overlay text See Use Overlay Text in an Action Rule on page 21 PTZ Control Preset Position Go to a preset position Guard Tour Start a guard tour See Guard Tour on page 26 Record Video Record video to a selected storage Send Images Send images to a recipient Sen
24. rate Up to 25 30 fps 50 60 Hz in all resolutions Motion JPEG Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR MBR H 264 Image settings Compression color brightness sharpness contrast local contrast white balance exposure control exposure zones automatic backlight compensation fine tuning of behavior at low light Wide Dynamic Range WDR Forensic capture Up to 120 dB depending on scene Manual shutter time Text and image overlay 20 individual 3D privacy masks Image freeze on PTZ Rotation Network Security Password protection IP address filtering IEEE 802 1X network access control HTTPS encryption digest authentication user access log centralized certificate management This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org and cryptographic software written by Eric Young eay cryptsoft com Supported IPv4 v6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP SFTP SMTP Bonjour UPnP protocols SNMPv1 v2c v3 MIB II DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS CIFS SMB SSH This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org and cryptographic software written by Eric Young eay cryptsoft com 59 AXIS P5624 E PTZ Dome Network Camera Technical Specifications
25. source and compensate for its color Alternatively select the type of light source from the drop down list For a description of each available setting see the online hep Wide Dynamic Range Wide dynamic range WDR Forensic Capture provides balanced images in scenes when there is a considerable contrast between light and dark areas in the image The camera automatically handles the transition between such scenes and low light conditions In rare light conditions disabling WDR might give a better image Important Use WDR in combination with automatic exposure control Other exposure settings could give undesirable results Exposure Settings Automatic Backlight Compensation The exposure algorithm automatically adjusts the exposure to compensate for potential backlight sources For particularly troublesome scenes fine tuning of the Automatic Backlight Control is possible through the use of the Exposure value slider Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure value Use the Exposure value slider to adjust the overall brightness of the image Exposure zones This setting determines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirements select a predefined area 18 AXIS P5624 E PTZ Dome Network Camera Video Shutter amp Gain The shutter
26. the post trigger time the recording time will be extended with another post trigger time period For more information see the online help Q Triggers Available action rule triggers and conditions include Applications Use installed applications to trigger the rule See Applications on page 32 e Detectors 34 AXIS P5624 E PTZ Dome Network Camera Events Hardware Day Night Mode Trigger the rule when the product switches between day mode IR cut filter on and night mode IR cut filter off This can for example be used to control an external infrared IR light connected to an output port Live Stream Accessed Trigger the rule when any stream is accessed and during edge storage playback This can for example be used to send notifications Motion Detection Trigger the rule when motion is detected See Motion Detection on page 30 Shock Detection Trigger the rule when the Axis product detects it has been tilted or hit See Shock Detection on page 30 Network Trigger the rule if network connection is lost or restored This can for example be used to start recording to the SD card Temperature Trigger the rule if the temperature falls outside or inside the operating range of the product This can for example be used to send maintenance notifications Input Signal PTZ Storage System Manual Trigger Trigger the rule using the Manual Trigger button in the Live View page See Controls on the Live View
27. v3 HTTPS must be enabled see HTTPS on page 42 To enable SNMP v3 check the box and provide the initial user password Note The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 53 UPnP The Axis product includes support for UPnPTM UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP RTP H 264 The RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports from which the video ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour 49 AXIS P5624 E PTZ Dome Network Camera System Options Storage SD Card To prevent data corruption the SD card should be unmounted before removal Note For SD card recommendations see www axis com The Axis product supports SD SDHC SD
28. your private support area chat with Axis support staff selected countries only visit Axis Support at www axis com techsup Learn More Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides AXIS P5624 E PTZ Dome Network Camera Safety Information Safety Information Hazard Levels Indicates a hazardous situation which if not avoided will result in death or serious injury Indicates a hazardous situation which if not avoided could result in death or serious injury Indicates a hazardous situation which if not avoided could result in minor or moderate injury Indicates a situation which if not avoided could result in damage to property Other Message Levels Important Indicates significant information which is essential for the product to function correctly Note Indicates useful information which helps in getting the most out of the product AXIS P5624 E PTZ Dome Network Camera Table of Contents Safety Information uusspmQomsUes unien nina mE Prades dent 4 Hazard Levels es eke ee RR RR Rex x Re RR Ew Ro RR dex Re RR n 4 Other Message Levels 4 Hardware OVENVIEW sese teanas i Rem xe RR EE ME E E pd rie 7 Connectors and Buttons 7 LED Indicators SR Db net Gus seo emat Rel ret I RUE 8 Access The Product ss et sans capa deine kao aw cai rur do in Gb aa rc 9 Access
29. 2 2 IEC 60068 2 78 IEC60068 2 14 IEC 60068 2 30 IEC 60068 2 6 IEC 60068 2 27 IEC 60068 2 60 IS04892 2 Weight Camera 2 5 kg 5 5 Ib Included RJ45 Push pull connector IP66 Hard ceiling mount Smoked dome Spring pipe adaptor U profile pipe adaptor Installation Guide Installation and Management Software CD Windows decoder 1 user license AVHS Authentication key Video AXIS Camera Companion included AXIS Camera Station and video management management software from Axis Application Development Partners not included For more software not information see www axis com products video software included Optional AXIS T91B Mounting Accessories T94A02L Recessed Mount RJ45 IP66 rated cables with accessories premounted connector CAT6 AXIS T8133 Midspan 30 W 1 port Repaintable skin covers Performance Considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider e High image resolution and or lower compression levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected
30. AB in various jurisdictions All other company names and products are trademarks or registered trademarks of their respective companies Apple Boa Apache Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP is a certification mark of the UPnP Implementers Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe C This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safety on page 3 Restrictions of Hazardous Substances RoHS Directive 2011 65 EU See Disposal and Recycling on page 3 A copy of the original declaration of conformity may be obtained from Axis Communications AB See Contact Information on page 3 Electromagnetic Compatibility EMC This equipment has been designed and tested to fulfill applicable standards for
31. IS Video MIB Management Information Base for video hardware can be used to monitor Axis specific hardware related issues that may need administrative attention For more information about AXIS Video MIB and to download MIB files go to www axis com techsup To enable and configure SNMP in the Axis product go to the System Options gt Network gt SNMP page Depending on the level of security required select the version on SNMP to use 48 AXIS P5624 E PTZ Dome Network Camera System Options Traps are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available Cold start e Warm start e Link up e Authentication failed Note All AXIS Video MIB traps are enabled when SNMP v1 v2c traps are enabled It is not possible to turn on or off specific traps SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP
32. Page on page 10 This can for example be used to validate actions during product installation and configuration Virtual Inputs can be used by a VMS Video Management System to trigger actions Virtual inputs can for example be connected to buttons in the VMS user interface Error Trigger the rule if the PTZ functionality is not working correctly This can for example be used to send maintenance notifications Moving Trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached Trigger the rule when the camera stops at a preset position This can be for example be used with the Send Images action to upload images from the preset position Ready Trigger the rule when the PTZ functionality is ready to be used This can for example be used to steer the camera to a specific preset position when the product is started Available Trigger the rule when the storage device is unmounted or removed This can for example be used to send maintenance notifications Disruption Trigger the rule if storage problems are detected for example if the storage device is unavailable removed full locked or if other read or write problems occur This can for example be used to send maintenance notifications Recording Triggers the rule when the Axis
33. XC cards The following SD card file systems are supported e ext4 recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss To access data stored on the card from the Windows operating system a third party ext4 driver or application is required e vFAT supported by most operating systems for personal computers The SD card is managed on the System Options gt Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available for SD cards with ext4 For SD cards with vFAT use a card reader or computer to troubleshoot the card To avoid filling the card it is recommended to remove recordings continuously Under General Settings select Remove recordings older than and select the number of days or weeks To stop writing to the card and protect recordings from being removed select Lock under General Settings Mount and Unmount SD Card To prevent corruption of recordings the SD card should always be unmounted before it is ejected The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started A manual mount is only required if the card has been unmounted and not ejected and re inserted To unmount the SD card 1 Open the Axis product s webpages and go to Setup gt System Options gt Storage 2 Cl
34. a Access the Product Access the Product To install the Axis product see the Installation Guide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are e Internet Explorer with Windows e Safari with OS X and Chrome or Firefox with other operating systems See Technical Specifications on page 59 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted The Axis product includes one 1 H 264 decoder license for viewing video streams The license is automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies Note QuickTime is also supported for viewing H 264 streams f your computer restricts the use of additional software components the product can be configured to use a Java applet for viewing Motion JPEG Access from a Browser 1 Start a browser Chrome Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Mac computer OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how to discover and assign an IP address see the Installation and Management Software CD or the d
35. a media amp rtsp ip axis media media 3gp lt ip gt IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this 14 AXIS P5624 E PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights To open the product s Setup pages click Setup in the top right hand corner of the Live View page e Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Q Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 42 2 TCP IP See page 44 3 Date amp Time See page 44 4 Video Stream See page 16 The Basic Setup menu can be disabled from System Options gt Security gt Users 15 AXIS P5624 E PTZ Dome Network Camera Video Video It is possible to configure the following video features in your Axis product Video stream See page 76 Stream profiles See page 17 Camera settings See page 18 Overlay image See page 19 Privacy mask See page 21 Set Up Video Streams To set up the product s video streams go to Video gt Video Stream The video stream settings
36. an be configured to continuously save video to a storage device For information about storage devices see Storage on page 50 To prevent the disk from becoming full it is recommended to configure the disk to automatically remove old recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings To start a continuous recording follow these steps 1 Go to Recordings Continuous 2 Select Enabled 3 Select the type of storage device from the Storage list 4 Select a Stream profile to use for continuous recordings 5 Click Save to save and start the recording 40 AXIS P5624 E PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product All web pages including the online help will be displayed in the selected language To switch languages go to Setup gt Languages and first upload the new language file Browse and locate the file and click the Upload Language button Select the new language from the list and click Save Note e Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Mainten
37. ance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matches the product s web pages In this case upload an updated language file e A language already installed in the product will be replaced when a current or a later version of the language file is uploaded 41 AXIS P5624 E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options gt Security gt Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authorized users and user groups access levels Viewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to all settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Set
38. and gain settings affect the amount of motion blur and noise in the image To adapt to different lighting available storage space and bandwidth it is often necessary to prioritize either low motion blur or low noise The Axis product allows using different prioritization in normal light and in low light Shutter speed is related to the amount of time the shutter is opened and is measured in seconds s A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations On the other hand a slow shutter speed can cause moving objects to appear blurry Set Shutter to e Auto to set the shutter speed automatically If required use Max shutter to limit the shutter speed to prevent the frame rate from being reduced For example to get 30 fps set Max shutter to 1 30 e Fixed to use a fixed shutter speed Gain measured in decibel dB is the amount of amplification applied to the image A high gain may provide a better image in low light situations but will increase the amount of image noise Set Gain to e Auto to set the gain automatically If required use Max gain to limit the applied gain e Fixed to use a fixed gain When Shutter and Gain are both set to Auto it is possible to set the Priority between low motion blur and low noise manually and to use a different Priority in Normal Light and in Low Light Example Consider an area where people or vehicles move during the day but wh
39. are divided into the following tabs Image See page 16 H 264 See page 17 MJPEG See page 17 Pixel Counter The pixel counter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a requirement that the image is a certain size for example in face recognition The pixel counter can be accessed from Image Video gt Video Stream Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply The Live View page in Internet Explorer with AXIS Media Control AMC in Windows Right click in the image and select Pixel counter Use the mouse to move and resize the rectangle The default image settings can be configured under Video gt Video Stream Select the Image tab The following settings are available Resolution Select the default resolution Compression The compression level affects the image quality bandwidth and file size of saved images the lower the compression the higher the image quality with higher bandwidth requirements and larger file sizes Rotate image If required the image can be rotated Maximum frame rate To avoid bandwidth problems the frame rate allowed to each viewer can be Limited to a fixed amount Alternatively the frame rate can be set as Unlimited which means the Axis prod
40. are equally affected The current bit rate can be set to appear as text overlay Under Overlay Settings select Include text and enter the modifier b in the field To apply the settings click Save MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles A stream profile is a set of predefined stream settings including resolution compression frame rate and overlay settings Stream profiles can be used e When setting up recording using action rules See Events on page 34 e When setting up continuous recording See Continuous Recording on page 40 e In the Live View page select the stream profile from the Stream profile drop down list For quick setup use one of the predefined stream profiles Each predefined profile has a descriptive name indicating its purpose If required the predefined stream profiles can be modified and new customized stream profiles can be created 17 AXIS P5624 E PTZ Dome Network Came
41. c IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 45 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to System Options gt Network gt TCP IP gt Basic and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled Assign IP Address Using ARP Ping The product s IP address can be assigned using ARP Ping The command must be issued within 2 minutes of connecting power 1 Acquire a free static IP address on the same network segment as the computer 2 Locate the serial number S N on the product label 3 Open a command prompt and enter the following commands Linux Unix syntax arp s lt IP address gt lt serial number gt temp ping s
42. ce LPS according to IEC EN UL 60950 1 Battery The Axis product uses a 3 0 V BR CR2032 lithium battery as the power supply for its internal real time clock RTC Under normal conditions his battery will last for a minimum of five years Low battery power affects the operation of the RTC causing it to reset at every power up When the battery needs replacing a log message will appear in the product s server report For more information about he server report see the product s setup pages or contact Axis support The battery should not be replaced unless required but if the battery does need replacing contact Axis support at www axis com techsup for assistance Risk of explosion if the battery is incorrectly replaced Replace only with an identical battery or a battery which is recommended by Axis Dispose of used batteries according to local regulations or the battery manufacturer s instructions Disposal and Recycling When this product has reached the end of its useful life dispose of it according to local laws and regulations For information about your nearest designated collection point contact your local authority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe pat wmm This symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrica
43. click Test under PTZ Status For information about firmware upgrade see Upgrade the Firmware on page 55 Support Support Overview The System Options Support Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 55 System Overview To get an overview of the Axis product s status and settings go to System Options Support System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs amp Reports The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with
44. control Controls on the Live View Page View size Click the View size buttons to show the image in full size right button or to scale down the image to fit the browser window left button Stream profile Select a stream profile for the Live View page from the Stream Profile drop down list For information about how Motion JPEG to configure stream profiles see page 17 H 264 HDTV Quality Balanced Randwidth Trigger The Manual Trigger button is used to trigger an action rule from the Live View page For information about how to Q configure and enable the button see Manual Trigger on page 10 Snepshee Click Snapshot to save a snapshot of the video image This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config gt Action Buttons Gatekeeper Enable or disable the Gatekeeper by selecting On or Off from the drop down list For more information about the On M Gatekeeper see page 26 Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page The manual trigger can for example be used to validate actions during product installation and configuration 10 AXIS P5624 E PTZ Dome Network Camera Access the Product To configure the manual trigger 1 Go to Setup gt Events 2 Click Add to add a new action rule 3 From the Trigger drop down list select Input Signal 4 Fro
45. control e Focus control To disable specific controls deselect the options under Enable Disable controls Note Disabling PTZ controls will not affect preset positions For example if the tilt control is disabled the product can still move to preset positions that require a tilt movement 28 AXIS P5624 E PTZ Dome Network Camera PTZ Pan Tilt Zoom Control Queue Note The administrator can enable and disable PTZ controls for selected users To identify different users in the viewer group cookies must be enabled on the client The Control queue polltime is measured in seconds For more information see the online help O The administrator can set up a queue for PTZ controllers from PTZ gt Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 42 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after the last PTZ control command Event The Axis product can be configured to go to a preset position when triggered by an alarm see Events on page 34 The event will immediately be placed first
46. d Notifications Send a notification message to a recipient Send SNMP Trap Send an SNMP trap message to the operator Make sure that SNMP is enabled and configured under System Options Network SNMP Send Video Clip Send a video clip to a recipient Add Recipients The product can send media files and messages to notify users about events Before the product can send media files or notification messages you must define one ore more recipients For information about available options see Recipient Types on page 36 To add a recipient 1 2 Go to Events gt Recipients and click Add Enter a descriptive name Select a recipient Type Enter the information needed for the recipient type Click Test to test the connection to the recipient Click OK Recipient Types The following recipients are available 36 AXIS P5624 E PTZ Dome Network Camera Events Recipient Use with action Notes Email Send Images An email recipient can contain multiple email addresses Send Notification Send Video Clip FTP Send Images Send Video Clip SFTP Send Images Encrypted file transfer using SSH File Transport Protocol SFTP SFTP is a more secure method than FTP but file Send Video Clip transfer might be slower especially for large files such as high resolution video Specify login information for the SFTP server and the server s public key MD5 fingerprint 32 hexadecimal digits T
47. dating video images in your browser Go to ActiveX component Setup gt Live View Config and select Java applet under Default viewer restricted or prohibited Poor rendering of H 264 Ensure that your graphics card is using the latest driver The latest drivers can usually be images downloaded from the manufacturer s website Color saturation is different Modify the settings for your graphics adapter Refer to the adapter s documentation for more in H 264 and Motion JPEG information Lower frame rate than See Performance Considerations on page 61 expected Reduce the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Decode only key frames Lower the image resolution Video and image problems general Image unsatisfactory Check the video stream and camera settings under Setup gt Video gt Video Stream and Setup gt Video gt Camera Settings Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance Storage and disk management problems Storage disruption A storage disruption alarm is sent if
48. de The bit rate can be set as Variable bit rate VBR or Maximum bit rate MBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity When the activity in the scene increases the bit rate would usually increase as well If there is a surplus in bandwidth this may not be an issue and selecting Variable bit rate VBR will be sufficient But if bandwidth is limited it is recommended to control the bit rate by selecting Maximum bit rate MBR When the activity in the scene increases VBR adjusts the bit rate according to the complexity using up more bandwidth for increased activity in the scene and less for lower scene activity MBR allows you to set a target bit rate that limits the bandwidth consumption The MBR target bit rate works like the ceiling of a tent It limits the bit rate while maintaining some flexibility The bit rate may bounce up and down within the set target but when it nears the set target value the limitation kicks in However because MBR will always prioritize a continuous video stream it allows temporary overshoots from the target bit rate Because setting a target value prevents the bit rate from increasing frame rate and image quality are affected negatively To partly compensate for this select which variable shall be prioritized frame rate or image quality Not setting a priority means that frame rate and image quality
49. e and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options gt Network gt TCP IP gt Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press and hold the product s control button see Hardware Overview on page 7 for about 3 seconds to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS I
50. e following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help Q Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any p
51. e link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window 24 AXIS P5624 E PTZ Dome Network Camera PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position A preset position consists of the following values e Pan and tilt positions e Zoom position e Focus position manual or automatic Access the Preset Positions Preset positions can be accessed in several ways e By selecting the preset from the Preset positions drop down list in the Live View Page e When setting up action rules See page 34 e When setting up guard tours See page 26 e When setting up the Gatekeeper See page 26 Add a Preset Position 1 Go to PTZ gt Preset Positions 2 Click in the image or use the controls to steer the camera view to the desired position see Preset Positions 3 To add a focus window select Focus window Place the mouse pointer on the part of the image that you want to focus on click and drag to create a rectangle around it and release the mouse button The rectangle will turn
52. e product Ensure the Ping length is set to 408 For instructions see Assign IP Address Using ARP Ping on page 45 The product is located ona If the IP address intended for the product and the IP address of the computer used to access the different subnet product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address 55 AXIS P5624 E PTZ Dome Network Camera Troubleshooting The IP address is being used by another device Possible IP address conflict with another device on the same subnet Disconnect the Axis product from the network Run the Ping command in a Command DOS window type ping and the IP address of the product e Ifyou receive Reply from IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product Ifyou receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product The static IP address in the Axis product is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in The IP address has been changed by DHCP Certi
53. entication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the Axis product and the authentication server identify themselves with digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by a Certification Authority CA You need e a CA certificate to authenticate the authentication server e a CA signed client certificate to authenticate the Axis product To create and install certificates go to System Options gt Security gt Certificates See Certificates on page 43 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Security IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the client certificate 4 Check the box to enable IEEE 802 1X and click Save Note For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 44 Certificates Certificates are used to authenticate devices on a network Typical applications include encrypted web browsing HTTPS network protection via IEEE 802 1X and secure upload of images and n
54. er name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings Maintenance The Axis product provides several maintenance functions These are available under System Options Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Note A restart clears all entries in the Server Report Click Restore to reset most settings to the factory default values The following settings are not affected the boot protocol DHCP or static the static IP address e the default router e the subnet mask e the system time 51 AXIS P5624 E PTZ Dome Network Camera System Options e the IEEE 802 1X settings e uploaded applications are kept but must be restarted Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to Factory Default Settings on page 53 To test the product s PTZ mechanics
55. ere there should be no movements during night To be able to for example recognize faces or license plates move the normal light priority slider toward low motion blur At nighttime motion detection is more important than identification Motion blur is acceptable and since low light can cause a lot of noise move the low light priority slider toward low noise Example If storage space or bandwidth is limited try using a lower gain This will reduce image noise and produce smaller image files Image Settings Image freeze on PTZ Select All movements to freeze the image while the camera is moving during a pan tilt or zoom operation Once the camera reaches its new position the view from that position is shown Presets freezes the image only when the camera moves between preset positions Day Night The IR cut filter prevents infrared IR light from reaching the image sensor In poor lighting conditions for example at night or when using an external IR lamp set the IR cut filter to Off This increases light sensitivity and allows the product to see infrared light The image is shown in black and white when the IR cut filter is off If using automatic Exposure control set the IR cut filter to Auto to automatically switch between On and Off according to the lighting conditions Overlay Overlays are used to provide extra information for example for forensic video analysis or during product installation and configuration Overlays are
56. ficate error when using IEEE 802 1X When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for the user root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 53 IP addresses obtained from a DHCP server are dynamic and may change If the IP address has been changed use AXIS IP Utility or AXIS Camera Management to locate the product on the network Identify the product using its model or serial number or by the DNS name if the name has been configured If required a static IP address can be assigned manually For instructions see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 44 The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 47 The router must
57. gnored For instructions see Set Up Motion Detection Windows on page 30 To control the number of motion detection alarms the parameters Object Size History and Sensitivity can be adjusted See Motion Detection Parameters on page 30 Once motion detection windows are configured the Axis product can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Set Up Action Rules on page 34 Note e Using the motion detection feature may decrease the product s overall performance The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will also change the position of the Motion Detection Window Set Up Motion Detection Windows To set up a motion detection Include Window follow these instructions 1 Go to Detectors gt Motion Detection 2 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 3 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the window 4 Adjust the Object Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save To exclude parts of the include w
58. green when the focus window has been set The camera will automatically adjust the image focus to this area For more information about focus windows see page 26 Note The rectangle will disappear after a while but the focus window will still be active 4 Enter a descriptive name in the Current position field 5 f required select Use current position as Home 6 Click Add to save the preset position To include the preset position name in the overlay text go to Video select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming amp Date Time Formats in the online help Q Set the Home Position The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window To set a customized home position select Use current position as Home when adding a preset position The user defined home position will have H added for example Entrance H The default Home position called Home will still be available 25 AXIS P5624 E PTZ Dome Network Camera PTZ Pan Tilt Zoom The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time Enter the length of time in the Return to home when inactive field and click Save Set the time to zero to prevent the product from automatically returning to the Home position Focus Window The focus windo
59. he SFTP recipient supports SFTP servers using SSH 2 with RSA and DSA host key types RSA is the preferred method To use DSA disable the RSA key on the SFTP server HTTP Send Images Send Notification Send Video Clip HTTPS Send Images Encrypted file transfer using HyperText Transfer Protocol Secure HTTPS Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server s certificate If there is a proxy between the Axis product and the HTTPS server also specify the proxy settings Network Share Send Images A network share can also be used as a storage device for recorded video Go System Options gt Storage to configure Send Video Clip a network share before setting up a continuous recording or an action rule to record video For more information about storage devices see Storage on page 50 TCP Send Notification Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a corporate email server Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accounts To set up an email recipient using one of the listed providers 1 Go to Events gt Recipients and click
60. higher For other operating systems and browsers see www axis com techsup Installation AXIS Camera Management tool on CD and web based configuration management and Configuration of backup and restore maintenance Firmware upgrades over HTTP or FTP firmware available on www axis com General Casing IP66 IK10 and Nema 4X rated metal casing aluminum clear dome PC repaintable skin cover Memory 512 MB RAM 256 MB Flash Power Power over Ethernet Plus PoE IEEE 802 3at Type 2 Class 4 max 15 W typical 9 W PoE midspan not included Connectors RJ 45 10BASE T 100BASE TX PoE RJ45 Push pull connector IP66 included Local storage SDHC UHS I SDXC UHS I slot supporting memory card up to 64 GB card not included Support for recording to dedicated network attached storage NAS Operating Temperature 20 C to 50 C 4 F to 122 F conditions Humidity 10 100 RH condensing Storage Temperature 40 C to 70 C 40 F to 158 F conditions Approvals EN 55022 Class B EN 61000 6 1 EN 61000 6 2 EN 55024 EN 50121 4 IEC 62236 4 FCC Part 15 Subpart B Class A B IECS 003 Class B VCCI Class B C tick AS NZS CISPR22 Class B KCC KN22 Class B KN24 60 Technical Specifications AXIS P5624 E PTZ Dome Network Camera accessories Function group Item Specifications IEC EN UL 60950 1 IEC EN UL 60950 22 IEC EN 60529 IP66 NEMA 250 Type 4X IEC EN 62262 IKO8 IEC60068 2 1 IEC60068
61. ick SD Card 3 Click Unmount 4 The card can now be removed Format SD Card Formatting the SD card will remove all data and recordings stored on the card Important If autoformat is enabled only use new or empty SD cards Any data stored on the card will be lost when the card is inserted into the Axis product An SD card inserted into the product can be manually formatted to one of the supported file systems To manually format the SD card follow these steps 50 AXIS P5624 E PTZ Dome Network Camera System Options 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup gt System Options gt Storage 3 Click SD Card 4 Click Format and select the desired file system 5 Click OK to start formatting the card Network Share Network share allows you to add network storage such as a NAS network attached storage The NAS shall be dedicated for recordings and data from the Axis products connected to the network For information about reference NAS devices go to www axis com products cam_companion_software supported htm Note For NAS recommendations see www axis com To add a network share 1 Go to System Options gt Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 f required select The share requires login and enter the us
62. indow select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion Detection Parameters The parameters controlling motion detection are described in the table below 30 AXIS P5624 E PTZ Dome Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window Object memory length Difference in luminance size between background and object High level 100 Only very large objects trigger motion detection An object that appears in the window triggers motion detection for a long time before it is considered as non moving Ordinary colored objects on ordinary backgrounds trigger motion detection Medium level 50 large difference in luminance is required to trigger motion detection Low level 0 Even very small objects trigger motion detection An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Only very bright objects on a dark background trigger motion detection Default values 5 15 15 60 90 90 75 95 Recommended values 90 Note e To trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size
63. is product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 Note H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for example the Internet SOCKS is configured under System Options gt Network gt SOCKS For more information see the online help O QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options gt Network gt QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark different types of traffic SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups AX
64. is product s webpages 39 AXIS P5624 E PTZ Dome Network Camera Recordings To play a recording follow these steps 1 Go to Recordings gt List 2 To reduce the number of recordings displayed select the desired options under Filter and click the Filter button to apply the filters See also Find Recordings on page 39 3 Select the recording and click Play The recording will be played in a new browser window Export Video Clip Recordings on the SD card or network share can be exported as video clips It is possible to export a complete recording or a part of a recording Note The exported recording is a Matroska video file mkv To play the recording in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software To export a video clip follow these steps 1 Go to Recordings gt List 2 To reduce the number of recordings displayed select the desired options under Filter and click the Filter button to apply the filters See also Find Recordings on page 39 3 Select the recording and click Export The Export Recording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Recordings can also be exported from the playback window Continuous Recording The Axis product c
65. l and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your local authority responsible for waste disposal Businesses should contact the product supplier for information about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalav gen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software updates e find answers to resolved problems in the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to
66. lected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page To open Plain Config go to System Options gt Advanced gt Plain Config Axis Support does not provide assistance Reset to Factory Default Settings Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values Note The installation and management software tools are available on the CD supplied with the product and from the support pages on www axis com techsup To reset the product to the factory default settings 1 Disconnect power from the product 2 Press and hold the control button and reconnect power See Hardware Overview on page 7 3 Keep the control button pressed for about 15 30 seconds until the status LED indicator flashes amber 4 Release the control button The process is complete when the status LED indicator turns green The product has been reset to the factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 5 Using the installation and management software tools assign an IP address set the password and access the video stream It is also possible to reset parameters to factory default via the web interface Go to Setup
67. ly adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help Q for information on how to create custom date and time formats To include date and time in the overlay text go to Video and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled 44 AXIS P5624 E PTZ Dome Network Camera System Options IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 53 and then perform the installation again To use a stati
68. m the second drop down list select Manual Trigger 5 Select the desired action and configure the other settings as required For more information about action rules see Events on page 34 To show the manual trigger buttons in the Live View page 1 Go to Setup gt Live View Config 2 Under Action Buttons select Show manual trigger button AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AX S Media Control AMC on page 13 for more information The toolbar displays the following buttons Q The Play button connects to the Axis product and starts playing a media stream O The Stop button stops the media stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified Q in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream on your computer The location where the recording is saved Q can be specified in the AMC Control Panel Enable this button from Live View Config Viewer Settings PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options gt Security gt Users With the PTZ Control Queue enabled the time each user
69. mera focus on the areas of interest set the near focus limit to a value that is greater than the distance at which the uninteresting objects tend to appear See illustration below where x is the near focus limit value Adaptive Near Limit is a feature that increases the near focus limit with the zoom ratio The minimum value is 1 2 m in wide 1x and the highest value is what is specified in the web GUI as near focus limit 27 AXIS P5624 E PTZ Dome Network Camera PTZ Pan Tilt Zoom Eg d P f M A A Move speed sets the speed of the camera s pan and tilt movements The default setting is maximum speed When using a joystick or emulating one with the mouse the Enable proportional speed setting can be used to reduce the maximum pan tilt movement speed i e the speed the camera view moves at when the joystick is pushed all the way out in any direction This is useful then the view is zoomed in on an object See the online help Oro more information Controls Advanced PTZ settings can be configured under PTZ gt Advanced gt Controls The Panel Shortcut Command Buttons list shows the user defined buttons that can be accessed from the Live View page s Ctrl panel These buttons can be used to provide direct access to commands issued using the VAPIX application programming interface Click Add to add a new shortcut command button The following PTZ controls are enabled by default e Pan control e Tilt control e Zoom
70. n motion is no longer detected the camera returns to its Home position after a defined time To enable the Gatekeeper go to PTZ gt Gatekeeper and follow the online instructions It is also possible to for example record video or save images take a snapshot while the Gatekeeper is active Go to Events and set up an action rule with PTZ Preset Reached as trigger Guard Tour A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the browser To add a guard tour 1 Go to PTZ gt Guard Tour and click Add 2 Enter a descriptive name 3 Specify the pause length between runs 4 Select an available preset position and click Apply 5 Specify the Move Speed 6 Specify the View Time in seconds or minutes 7 Specify the View Order or select the Random view order option 8 Click Save 26 AXIS P5624 E PTZ Dome Network Camera PTZ Pan Tilt Zoom To modify or remove guard tours go to PTZ gt Guard Tour select the guard tour in the Guard Tour List and click Modify Remove Note For products that support Limited Guard Tour the product has a fixed minimum view time For more information see the online help O OSDI Zones On Screen Direction Indicator OSDI zones can be included in the overlay text see Overlay on page 19 to aid the user to
71. navigate the Axis product Each OSDI zone is set up with coordinates and a descriptive name OSDI zones are set up under PTZ gt OSDI Zones The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas First navigate to where you would like the lowermost left point of the OSDI zone to be located Click Get to set the coordinates Proceed to where the upper right point of zone should be located and click Get Give the zone a descriptive name and click OK To include the name of the OSDI zone in the overlay text go to Video lt Video Stream lt Overlay Settings Check the Include text box and enter the modifier L in the field For more information about modifiers see File Naming amp Date Time Formats in the online help Q Advanced Limits Define the pan tilt zoom and focus limits for the Axis product Movements to the left and right up and down can be restricted to narrow the area under surveillance When Enable E flip is selected as it tilts down and continues to pan backwards the Axis product will automatically correct the view and flip it 180 degrees The left limit must be set to 180 degrees and the right limit to 180 degrees for e flip to work Near focus limit is used to prevent the camera from autofocusing on objects close to the camera This way the camera can ignore objects such as overhead wires streetlights or other cameras placed close to the camera To make the ca
72. nnensceRERRSESERGG a AE DRE END EGER RAE 30 Shock Detection siidi gaa dici tC nude rao dot do anae dox dogs de Ca 30 Motion DETECEIOEI is sienne dependent 30 Applications assis sews cewacee asada sadn teri RM EE SRM ARR ar 32 Application Licenses i runs culasse bintin ty Erenn rE E GEETE DEEE 32 Install Application uniche noe exor sr SA CIODA Rok RO dames exe 32 Application Considerations 32 EVENE siani cat i deag ee E eda mE dd R Rd aas e E E 34 Set Up Action Rules 34 Add Recipients 28 ve ge demi ped exer ied eevee de ex Pepe or deae 36 Create Schedules His minier era are KEEN eee ERR ES Ed 38 Set Up RecurTenees esee sek xe Ecran o aee ER ER e od 38 Un MC PPP nm 39 Find Recordings 2 224 cack eevee mentem tont none m on wage rt 39 Play Recording iii sume ox terme poe eter eyes cede Came Roma 39 Export Video ip TOTUM 40 Continuous Recording 40 LANQUAGES donc rM 41 Siystent OPUONS Le nee este E 42 JM teens rene dt border niet ete te tite ne 42 Date Et TIME CET 44 Network satimi ne nu da le ne 44 Jurn ae aa ee a E EE a ce 50 Maintenance ressiiver megane ane ge TERETE ae ee XR Bin 51 SUPPONE ER ee PR O nm ee ri en 52 ONET e ao E a E EE nie E EE koma Ore Sane 52 Reset to Factory Default Settings 53 Repainting the Camera iussunshesesasswhracsresFecric uie ewan 54 Tro
73. nstalled as Certificate from signing request or as Certificate and private key Select Certificate and private key if the private key is to be upload as a separate file or if the certificate is in PKCS 12 format The Axis product is shipped with several preinstalled CA certificates If required additional CA certificates can be installed 1 Go to Setup gt System Options gt Security gt Certificates 2 Click Install certificate and upload the certificate Date amp Time The Axis product s date and time settings are configured under System Options gt Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time Sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server Obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 47 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 46 e Set manually Allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatical
74. nternet Dynamic DNS service for the product can at any time be removed Note AXIS Internet Dynamic DNS Service requires IPv4 Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options Network TCP IP Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompany com where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable 46 AXIS P5624 E PTZ Dome Network Camera System Options NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use th
75. ocument Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on page 10 4 The product s Live View page opens in your browser Note The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup gt System Options gt Network TCP IP Advanced For more information see NAT traversal port mapping for IPv4 on page 47 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup AXIS P5624 E PTZ Dome Network Camera Access the Product Set the Root Password To access the Axis product you must set the password for the default administrator use
76. on detection and add a network share 1 Go to Detectors gt Motion Detection and configure a motion detection window See page 30 2 Go to System Options gt Storage and set up the network share See page 57 Set up the action rule 1 Go to Events gt Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list To use more than one trigger for the action rule select Additional conditions and click Add to add additional triggers When using additional conditions all conditions must be met to trigger the action To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again The recording Duration of some actions can be set to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during
77. on on the bar Lm to set the focus position Using the focus bar will disable the product s autofocus E To re enable use the PTZ control panel which is opened by clicking the Ctrl panel F button see above C PAN Left 5 1 1 1 1 tt Bt a a a a A Right ZOOM wide f REI gt Tele FOCUS near C 9 Far Auto Down The PTZ controls can be disabled under PTZ Advanced Controls see Controls on page 28 12 AXIS P5624 E PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams and to the list of available stream profiles Other applications and clients can access video streams directly without going via the Live View page How to Stream H 264 H 264 can without compromising image quality reduce the size of a digital video file by more than 80 compared with the Motion JPEG format and as much as 50 more than the MPEG 4 standard This means that much less network bandwidth and storage space are required for a video file Or seen another way much higher video quality can be achieved for a given bit rate Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Con
78. ons will restart automatically If the Axis product is restored installed applications remain unchanged but must be restarted To start the application go to Setup Applications Select the application in the list of installed applications and click Start For information about restoring the Axis product see Maintenance 32 AXIS P5624 E PTZ Dome Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default Settings 33 AXIS P5624 E PTZ Dome Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur For example the product can start a recording or send an email notification when motion is detected The set of conditions that defines how and when the action is triggered is called an action rule Set Up Action Rules An action rule defines the conditions that must be met for the product to perform an action for example record video or send an email notification If multiple conditions are defined all of them must be met to trigger the action For more information about available triggers and actions see Triggers on page 34 and Actions on page 36 The following example describes how to set up an action rule to record video to a network share if there is movement in the camera s field of view Set up moti
79. or emission and immunity according to EN 50121 4 and IEC 62236 4 railway applications This product fulfills the requirements for immunity according o EN 61000 6 1 residential commercial and light industrial environments This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS NZS CISPR 22 The product shall be connected using a shielded network cable STP that is properly grounded Japan COREIS 7 72B RRMN RETCIT COREIA RK ERE CERS Ac HCUCOESPM CORED 297 7 VEY a YZE L TER amp TUS c GS hatc cebb5Usd WARASE T ELURURUECT FEU AS md YL EA 7 DT JVGTPYE SFR U CHL C C EU Efe 8g get Uc CHEE Korea ol JIZIE 7FSS Bg AAA GIVEN Fe pol A ASE AS 2208 OH DE AAA ASS QAUCt AN AXE STP shielded twisted pair HIO SS 4800 MSS AA SAAS Safety This product complies with IEC EN UL 60950 1 and IEC EN UL 60950 22 Safety of Information Technology Equipment The product shall be grounded either through a shielded network cable STP or other appropriate method The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage SELV and Limited Power Sour
80. ort in the range 1024 65535 can be used To enable HTTPS go to System Options gt Security gt HTTPS For more information see HTTPS on page 42 NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under System Options gt Network gt TCP IP gt Advanced Note e For NAT traversal to work this must be supported by the router The router must also support UPnPTM n this context router refers to any network routing device such as a NAT router Network router Internet Gateway Broadband router Broadband sharing device or a software such as a firewall Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the product see System Options gt Network gt
81. otification messages for example via email Two types of certificates can be used with the Axis product Server Client certificates To authenticate the Axis product CA certificates To authenticate peer certificates for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802 1X protected network Note Installed certificates except preinstalled CA certificates will be deleted if the product is reset to factory default Preinstalled CA certificates that have been deleted will be reinstalled 43 AXIS P5624 E PTZ Dome Network Camera System Options A Server Client certificate can be self signed or issued by a Certificate Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained To install a self signed certificate 1 Go to Setup gt System Options gt Security gt Certificates 2 Click Create self signed certificate and provide the requested information To create and install a CA signed certificate 1 Create a self signed certificate as described above 2 Go to Setup gt System Options gt Security gt Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be i
82. r root This is done in the Configure Root Password dialog which opens when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on page 42 The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 53 To set the password via a standard HTTP connection enter it directly in the dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Use HTTPS A temporary certificate valid for one year is created enabling encryption of all traffic to and from the product and the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available
83. ra Video To create a new profile or modify an existing profile go to Setup gt Video gt Stream Profiles To select a default stream profile for the Live View page go to Setup gt Live View Config Camera Settings The Video gt Camera Settings page provides access to advanced image settings for the Axis product Image Appearance To change Image Appearance go to the menus under Setup gt Video gt Increasing the Color level increases the color saturation The value 100 gives maximum color saturation and the value O gives minimum color saturation The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear less sharp The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar Local Contrast applies contrast to a specific area of the image Use the slider to adjust the contrast where a higher value produces an image with high contrast between the dark and light areas White Balance To change this setting go to Setup gt Video gt Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set to automatically identify the light
84. resolution and Pan Tilt Zoom movements Use a privacy mask to set up a dynamic mask which will always mask the specified part of monitored area For more information about privacy masks see Privacy Mask on page 21 To use an overlay image the image must first be uploaded to the Axis product The uploaded image should be a Windows 24 bit BMP image with maximum 250 colors The image width and height in pixels must be exactly divisible by 4 and cannot be larger than the maximum image resolution If combining text and image overlays take into consideration that the text overlay occupies 16 or 32 pixels in height depending on the resolution and has the same width as the video image To automatically scale the image to the resolution used by the Axis product select the option Scale with resolution from the Transparency Settings page which is displayed when uploading in the image To upload an overlay image 1 Go to Video gt Overlay Image 2 Click Browse and browse to the file 3 Click Upload 4 The Transparency Settings page is now displayed To make a color in the overlay image transparent select Use transparency and enter the RGB hexadecimal value for the color Example To make white transparent enter FFFFFF For more examples of hexadecimal values see the online help O To scale the image automatically select Scale with resolution The image will be scaled down to fit the resolution used by the Axis product 5 Click Save
85. rs Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help O Viewer Settings To configure options for the viewer go to Live View Config gt Viewer Settings Select Show viewer toolbar to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser H 264 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel 23 AXIS P5624 E PTZ Dome Network Camera Configure the Live View Page e Select Enable recording button to enable recording from the Live View page This button is available when using the AMC viewer The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 13 User Defined Links To display user defined links in the Live View page select the Show custom link option give th
86. s for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see www opensource apple com apsl The source code is available from https developer apple com bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments AXIS COMMUNICATIONS AXIS ETRAX ARTPEC and VAPIX are registered trademarks or trademark applications of Axis
87. superimposed over the video stream 19 AXIS P5624 E PTZ Dome Network Camera Video An overlay text can display the current date and time or a text string When using a text string modifiers can be used to display information such as the current bit rate or the current frame rate For information about available modifiers see File Naming amp Date Time Formats in the online help Q It is also possible to display text when an action rule is triggered see Use Overlay Text in an Action Rule To enable overlays 1 Go to Video Video Stream and select the Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis product see Overlay Image 3 To include date and time select Include date and Include time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming amp Date Time Formats in the online help O 5 Define text overlay characteristics in the relevant fields 6 Click Save To modify the date and time format go to System Options gt Date amp Time See Date amp Time on page 44 Overlay Image An overlay image is a static image superimposed over the video stream The image for example a company logo is used to provide extra information or to mask a part of the image Since it is static the position and size of an overlay image will remain the same regardless of
88. support UPnP Check the Internet firewall with your network administrator Check if you need to configure the router settings from System Options gt Network gt TCP IP gt Basic Problems with streaming H 264 Problems with AXIS Media Control Internet Explorer only No H 264 displayed in the client Multicast H 264 only accessible by local clients No multicast H 264 displayed in the client To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your computer Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AMC on page 13 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Options Network TCP IP Advanced Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventing viewing 56 AXIS P5624 E PTZ Dome Network Camera Troubleshooting Installation of additional Configure the Axis product to use a Java applet for up
89. t Action Rules 2 Click Add to create a new rule 3 Select a Trigger and optionally a Schedule and Additional conditions See the online help for details 4 From the Actions list select Overlay Text 5 Enter the text to display in the Text field This is the text that D will be replaced by 6 Specify the Duration The text can be displayed while the rule is active or for a fixed number of seconds Example To display the text Motion detected when motion is detected enter D in the Include text field and enter Motion detected in the Text field when setting up the action rule Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List Video gt Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled Since the Pan Tilt Zoom coordinates define its size and position a privacy mask is dynamic in relation to the monitored area This means that regardless of the angle and zoom of the lens the same place or object will be hidden To define at what magnification the mask should be displayed zoom to the desired level and click Set level 21 AXIS P5624 E PTZ Dome Network Camera Video You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a
90. the next movement or after pressing the Test button under System Options gt Maintenance gt PTZ Status Not enough power for both The camera does not get enough power for both the camera and the motors after negotiating with camera and pantilt motors the Power Sourcing Equipment PSE for example an injector or midspan Please restart the PSE by unplugging the mains adapter and or restart the camera 58 Technical Specifications AXIS P5624 E PTZ Dome Network Camera Technical Specifications Function group Item Specifications Camera Models AXIS P5624 E 50 Hz AXIS P5624 E 60 Hz Image sensor 1 2 9 Progressive Scan CMOS Lens Varifocal f 4 7 84 6 mm F1 6 2 8 Autofocus Automatic day and night functionality Horizontal angle of view 59 4 Vertical angle of view 35 2 Minimum Color 0 3 lux at 30 IRE illumination B W 0 01 lux at 30 IRE Shutter time 1 28000 s to 2 s Pan Tilt Zoom Pan 360 endless 0 2 s 350 s Tilt 180 0 2 s 350 s 18x optical zoom and 12x digital zoom total 216x zoom 100 preset positions Pan Tilt Zoom Limited guard tour max 100 control queue on screen directional indicator set new functionalities pan 0 focus window Video Video H 264 Baseline Main and High Profiles MPEG 4 Part 10 AVC compression Motion JPEG Resolutions 1280x720 HDTV 720p to 320x180 Frame rate H 264 Up to 25 30 fps 50 60 Hz in all resolutions Frame
91. tings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options gt Security gt IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS HTTPS HyperText Transfer Protocol over Secure Socket Layer or HTTP over SSL is a web protocol providing encrypted browsing HTTPS can
92. to faulty upgrade by the user Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Note e After the upgrade process has completed the product will restart automatically If restarting the product manually after the upgrade always wait 10 minutes even if you suspect the upgrade has failed When you upgrade the Axis product with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade 4 Wait approximately 10 minutes while the product is being upgraded and restarted Then access the product AXIS Camera Management can be used for multiple upgrades See www axis com for more information Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping Try the installation again The IP address must be set within two minutes after power has been applied to th
93. trol are AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements Note H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product The AMC Control Panel can be used to configure various video settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start screen or Start menu e Alternatively right
94. tructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help To be used in a residential area or a demanding electrical environment the product shall be connected using a shielded network cable STP that is properly grounded Canada This digital apparatus complies with CAN ICES 3 Class B The product shall be connected using a shielded network cable STP that is properly grounded Cet appareil num rique est conforme la norme CAN NMB 3 classe B Le produit doit tre connect l aide d un c ble r seau blind STP qui est correctement mis la terre Europe This digital equipment fulfills the requirements for RF emission according to the Class B limit of EN 55022 The product shall be connected using a shielded network cable STP that is properly grounded This product fulfills the requirements f
95. ubleshooting PPP ncm 55 AXIS P5624 E PTZ Dome Network Camera Table of Contents Check the Firmware sai sehayegdeee hea Yiwu we bade cba ERG Ra 55 Upgrade the Firmware 22 55 Symptoms Possible Causes and Remedial Actions 55 Technical Specificati ns a e extruwesetu is KE E emp wed esse 59 Performance Considerations 61 AXIS P5624 E PTZ Dome Network Camera Hardware Overview Hardware Overview Ground screw Mounting screws 3 Network connector PoE Hook for safety wire SD memory card slot Control button Status LED indicator Restart button 1 2 3 4 5 6 7 8 Connectors and Buttons For technical specifications see page 59 Network Connector RJ45 Ethernet connector with Power over Ethernet Plus PoE AXIS P5624 E PTZ Dome Network Camera Hardware Overview Due to local regulations or the environmental and electrical conditions in which the product is to be used a shielded network cable STP may be appropriate or required All cables connecting the product to the network and that are routed outdoors or in demanding electrical environments shall be intended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see Electromagnetic Compatibility EMC on page 2 SD Card Slot
96. uct always delivers the highest frame rate possible under the current conditions Overlay settings See Overlay on page 19 Click Save to apply the new settings 16 AXIS P5624 E PTZ Dome Network Camera Video H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression standard that provides high quality video streams at low bit rates An H 264 video stream consists of different types of frames such as l frames and P frames An l frame is a complete image whereas P frames only contain the differences from previous frames The H 264 stream settings can be configured from the Video gt Video Stream page Select the H 264 tab The settings defined in this page will apply to all H 264 streams that do not use a stream profile The GOV length is the number of frames between two consecutive I frames Increasing the GOV length may save considerably on bandwidth requirements in some cases but may also have an adverse affect on image quality The Axis product supports the following H 264 profile s Baseline The Baseline profile is recommended for clients that don t support CABAC entropy coding Main The Main profile provides higher compression with maintained video quality compared to the Baseline profile but requires more processing power to decode High The High profile provides reduced bit rate and higher compression with maintained video quality compared to the Main profile but requires more processing power to deco
97. w makes it possible to select an area of the camera s image that focus should be applied on This can be useful if there is a part of the image where focus is more critical or if a part of the image should be ignored by the autofocus When the focus window is set from the Live View page any change in the camera position will return the autofocus to the entire window When clicking the Focus Window button in the Preset Position page the most recently set focus window from the Live View page appears When the focus window is set from the Preset Positions page it will be included in the settings for that preset The focus window can be redefined for the preset but it cannot be deleted unless the preset is deleted Set New Pan 0 Important Set new Pan 0 affects all previously defined presets guard tours masks etc The product can be mounted in three different horizontal directions This may cause the view from Pan 0 to be changed from the original view Click Set new Pan 0 to set the pan coordinate system to zero in the current direction Set new Pan 0 can be useful for instance when re installing the product after maintenance Gatekeeper The Advanced Gatekeeper monitors an area such as an entrance gate When motion is detected in the monitored area the Gatekeeper will steer the camera to a selected preset position Using a zoomed in preset position can make it possible to for example read a license plate or identify a person Whe

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