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Lenovo ThinkPad 14

1. Chapter 6 Advanced configuration 79 Note Some menu items are displayed only if the computer supports the corresponding features 3 Set the value of an item by doing one of the following e Press the F6 key to change to a higher value e Press the F5 key to change to a lower value Note Default values are in boldface 4 To change other configurations press the Esc key to exit the submenu and return to the parent menu 5 When you complete the configuration press the F10 key to save and exit You also can select the Restart tab in the ThinkPad Setup menu and restart your computer with one of the provided options Note You can press the F9 key to restore to the default settings Main menu When you enter the ThinkPad Setup program you will first see the Main menu as follows e UEFI BIOS Version e UEFI BIOS Date e Embedded Controller Version e ME Firmware Version e Machine Type Model e System unit serial number e System board serial number e Asset Tag e CPU Type e CPU Speed e Installed memory e UUID e MAC Address Internal LAN e Preinstalled OS License e UEFI Secure Boot Config menu To change the configuration of your computer select Config tab from the ThinkPad Setup menu The following table lists the Config menu items Default values are in boldface Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results 80 User Guide
2. Attach the USB optical drive or hard disk drive to one of the USB connectors on your computer a A WwW N Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 6 In the Boot Menu window select the USB CD or USB HDD as the first boot device and press Enter The rescue medium starts When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled applications and device drivers Your computer has provisions that enable you to reinstall selected factory installed applications and device drivers Reinstalling preinstalled applications To reinstall selected application programs do the following 1 Turn on your computer Go to the C SWTOOLS directory Open the APPS folder In it are several subfolders named for the various preinstalled applications Open the subfolder for the application you are reinstalling a A O N Double click Setup and then follow the on screen steps to reinstall the program Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a facto
3. Front view Note Depending on the model your computer might look different from the following illustration Figure 1 Front view EJ Ambient light sensor for Windows 8 1 only E Fingerprint reader Copyright Lenovo 2014 2015 1 H System status indicator i Trackpad EZ TrackPoint buttons available on some models EJ TrackPoint pointing stick EZ Windows Start screen control EQ Multi touch screen El Microphones The microphones capture sound and voice when used with a program capable of handling audio H Camera Use the camera to take pictures or hold a video conference For more information see Using the camera on page 52 EJ Ambient light sensor for Windows 8 1 only The ambient light sensor detects the surrounding light conditions Then the computer adjusts the screen brightness accordingly J Fingerprint reader available on some models Fingerprint authentication technology provides a simple and secure user access by associating your fingerprint with a password For more information see Using the fingerprint reader on page 73 H System status indicator illuminated ThinkPad logo The illuminated dot in the ThinkPad logo functions as a system status indicator For more information see Status indicators on page 7 ThinkPad pointing device D Trackpad E TrackPoint buttons available on some models EJ TrackPoint pointing stick The keyboard contains the ThinkPad pointing device Pointi
4. If you have used the partition software examine the partition on the hard disk drive or hybrid drive by using the software and recover the partition if required If your system is installed with the Windows 8 1 operating system use either the Remove everything and reinstall Windows function or the recovery discs to restore the system to the factory state If the problem persists have the computer serviced External monitor problems e Problem The external monitor is blank Solution To bring up the image press the display mode switching key EA and select the desired monitor If the problem persists do the following 1 Connect the external monitor to another computer to ensure that it works 2 Reconnect the external monitor to your computer 3 Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported Ifthe external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted e Problem You cannot set a higher resolution than the present one on your external monitor Solution Make sure that the m
5. If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot unplug and plug operation for the USB device e Problem The battery discharges slightly while the computer is in hibernation mode Solution If the wakeup function is enabled the computer consumes a small amount of power This is not a defect For details refer to Power saving modes on page 46 Problems with drives and other storage devices This section includes hard disk drive or hybrid drive problems and solid state drive problems 112 User Guide hard disk drive or hybrid drive problems e Problem The hard disk drive or hybrid drive makes a rattling noise intermittently Solution The rattling noise might be heard When the hard disk drive or hybrid drive begins or finishes getting access to data When you carry the hard disk drive or hybrid drive When you carry your computer This is a normal characteristic of a hard disk drive or hybrid drive and is not a defect e Problem The hard disk drive or hybrid drive does not work Solution On the Boot menu of ThinkPad Setup ensure that the hard disk drive or hybrid drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press the Shift 1 key This moves the entry to the Boot priority order list e Problem After setti
6. Reinstall the product Modify the product using the Additional Files To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology it is recommended that you use one of the following software programs for backup e ThinkVantage Rescue and Recovery version 4 23 or later e Symantec Norton Ghost version 15 or later To start the Symantec Norton Ghost program do the following 1 Click Start gt Run The Run window opens 2 Type cmd in the field Then click OK 3 Type ghost align 1mb and press Enter e Acronis True Image 2010 or later e Paragon Backup amp Recovery 10 Suit or later Paragon Backup amp Recovery 10 Home or later Creating and using a recovery media You can use recovery media to restore the hard disk drive or hybrid drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you sto
7. Table 4 Config menu items USB UEFI BIOS Support e Disabled e Enabled Always On USB e Disabled e Enabled Always On USB Charge in e Disabled Battery Mode e Enabled USB 3 0 Mode e Disabled e Enabled e Auto Enable or disable boot support from USB storage devices Enable or disable the function of charging external devices in low power states standby hibernation or shutdown If the system runs in battery mode this function will work only in standby state If you select Enabled your computer can charge external devices in low power states If you select Disabled your computer cannot charge external devices in low power states Note This item is available only when the Always On USB is set as Enabled Enable or disable the function of charging external devices when your computer is in hibernation mode or is turned off without connecting to ac power If you select Enabled your computer can charge external devices when your computer is in hibernation mode or is turned off without connecting to ac power If you select Disabled your computer cannot charge external devices when your computer is in hibernation mode or is turned off without connecting to ac power Set the USB 3 0 controller mode for the connectors shared between USB 2 0 and USB 3 0 controllers If you select Auto it will enable you to connect and route appropriate USB 3 0 or USB 2 0 connectors If you select Enabled it will
8. Touch Swipe in from the right edge Mouse action Move the pointer to the bottom right or top right corner of your screen Function Display the charms that contain system commands such as Start Settings Search Share and Devices Supported operating system Windows 8 1 Touch Swipe in from the left edge Mouse action Move the pointer to the top left corner of your screen and then click Keep clicking to cycle through the open apps Function Cycle through and switch to open apps Supported operating system Windows 8 1 Touch Swipe in and out on the left edge Mouse action Move the pointer to the top left corner of the screen and then move the pointer downward along the left edge To make a selection click the desired app Function View the recently used apps or select an active app from the list Supported operating system Windows 8 1 Touch Swipe up to the top edge Mouse action Click the downward arrow located near the bottom left corner of the Start screen Function View all apps on the Start screen Supported operating system Windows 8 1 Touch Swipe in from the top or bottom edge of the Start screen tap Customize and then tap the desired icon Mouse action Right click a blank area on the Start screen click Customize and then click the desired icon Function Customize tiles on the Start screen or uninstall an app Supported operating system Windows 8 1 Touch gesture touch mo
9. e To keep the recovery partition on your computer click Finish e To delete the recovery partition on your computer click Delete the recovery partition Attention If you delete the recovery partition on your computer do keep the recovery media in a safe place The Windows recovery image will not be stored in your computer anymore and you will need the recovery media to refresh or reset your computer 8 Remove the USB drive The recovery media are created successfully Using recovery media If you cannot start your computer or if you cannot start the Windows recovery image on your computer use recovery media to recover your computer To use recovery media do the following Note Ensure that your computer is connected to ac power 1 Turn on or restart the computer Before the Windows operating system starts repeatedly press the F12 key The Boot Menu window opens Select the recovery drive as the boot device Select a preferred language and then select a preferred keyboard layout Click Troubleshoot to display the optional recovery solutions oa A Ww N Select a corresponding recovery solution according to your situation For example select Reset your PC if you want to reset your computer to the factory default settings For more information about the recovery solutions provided by the Windows 8 1 operating system go to http go microsoft com fwlink LinkID 263800 122 User Guide Chapter 10 Replacing dev
10. or hand over your computer You can use the following methods to delete data from the storage drive e Move the data to the Recycle Bin and then empty the Recycle Bin e Delete the data e Format the storage drive using the software for initializing it e Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings These operations however only change the file location of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith might read and misuse the critical data on the storage drive for unexpected purposes To prevent leakage of data it is important that you delete all the data from the hard disk drive or hybrid drive when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk drive or hybrid drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But it is recommended that you use the software payware or service pay service developed for that purpose The process might take several hours For disposing of data on the solid state drive Lenovo provides the Drive Erase Utility for Resetting the Cryptog
11. Front view Right side view Left side view Bottom view Rear view Status indicators i Locating important product information Machine type and model label FCC ID and IC Certification information Certificate of Authenticity label Genuine Microsoft label Features Specifications Operating environment Lenovo programs Accessing Lenovo programs on he Windows 7 operating system Accessing Lenovo programs on ane Windows 8 1 operating system E arnt An introduction to Lenovo programs Chapter 2 Using your computer Registering your computer Frequently asked questions Using the special buttons Using the multi touch screen Copyright Lenovo 2014 2015 xi xi xii xiii xiii xiii oo oo mono oO KRWH ER a a PO w OO 12 13 14 17 17 17 20 20 ThinkPad Active Pen Operating modes sie 4 Enabling the operating modes Rotating the computer display Notebook mode Stand mode Tablet mode Tent mode Using the keyboard Special keys ThinkPad pointing Be Using the ThinkPad pointing asics Trackpad touch gestures i Customizing the ThinkPad pointing device Replacing the cap of the TrackPoint paming stick Power nsdenent Checking the battery status Using the ac power Charging the battery Maximizing the battery life Managing the battery power Power saving modes Connecting to the network Ethernet connections Wireless connections Using an external
12. Your computer supports the personal computer functions that PXE requires Note The Remote Initial Program Load RIPL or RPL function cannot be used with your computer Asset ID EEPROM The Asset ID EEPROM contains information about the computer configuration and the serial numbers of the key components It also includes a number of blank fields where you can record information about the end users in your network 92 User Guide Chapter 7 Preventing problems An important part of owning a ThinkPad notebook computer is maintenance With proper care you can avoid common problems The chapter provides information that can help you keep your computer running smoothly e General tips for preventing problems on page 93 e Making sure device drivers are current on page 94 e Taking care of your computer on page 95 General tips for preventing problems This topic provides the following tips to help you prevent computing problems e f your computer is equipped with both a hard disk drive and an M 2 solid state drive you are not recommended to use the M 2 solid state drive as a bootable device The M 2 solid state drive is designed and developed for cache function purpose only If you use the M 2 solid state drive as a bootable device its reliability is not guaranteed e Check the capacity of your hard disk drive or hybrid drive from time to time If the hard disk drive or hybrid drive gets too full the Windows o
13. computer The battery will be fully charged in about three to six hours This is affected by the battery size and the physical environment The battery status indicator will let you know that the battery is charging and will also notify you when the battery is fully charged Chapter 2 Using your computer 45 Note To maximize the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Maximizing the battery life To maximize the life of the battery do the following e Use the battery until the charge is completely depleted e Recharge the battery completely before using it You can see whether the battery is fully charged from the battery status icon in the Windows notification area e Always use power saving modes such as sleep mode and hibernation mode Managing the battery power To achieve the best balance between performance and power saving adjust your power plan settings To access power plan settings do the following e For Windows 7 Start the Power Manager program and then click the Power Plantab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 12 e For Windows 8 1 Go to the desktop Right click the battery status icon in the windows notification area and click Power Options Then click Change plan settings that is next to your power plan For more information refer
14. does not display the boot screen Enable or disable the Intel SpeedStep technology If you select Enabled the processor can work at lower speed to save power If you select Disabled the processor always works at the highest speed If you select Maximize Performance it reduces CPU throttling If you select Balanced it balances the fan sound the computer temperature and the computer performance Table 4 Config menu items continued Menu item Submenu item Selection Comments CPU Power Management e Enabled Enable or disable the e Disabled power saving feature that stops the microprocessor clock automatically when there are no computer activities Normally it is not necessary to change the setting Power On with AC Attach e Enabled If enabled the system is powered e Disabled on when AC is attached When the system is in hibernate state the system resumes If disabled the system is not powered On nor resumed when AC is attached Disable Built in Battery Use this feature to temporarily disable the built in battery The system will be automatically powered off after you select this item Then the computer is ready to be serviced Note The ac power adapter must be disconnected to perform this operation The built in battery will be automatically enabled when the ac power adapter is reconnected Beep and Alarm Password Beep Disabled Enable this option to have a Enabled beep sound when the syst
15. the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic preca
16. the box Serial Number and or block 4 and 5 for example the UUID Message 0190 Critical low battery error Solution The computer turns off because the battery is low Connect the ac power adapter to the computer and charge the battery Message 0191 System Security Invalid remote change requested Solution Bad system configuration change request has been detected for example the BootBlock update has failed or unknown request packet has been detected To clear the error enter the ThinkPad Setup program Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter the ThinkPad Setup program Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The wireless network card is not supported on this computer Remove it Message 0251 System CMOS checksum bad Solution The system CMOS might have been corrupted by an application program The computer uses the default settings Run ThinkPad Setup to reconfigure the settings If you still see the same error code have the computer serviced Message 0271 Real Time Clock Error Check Date and Time settings Solution Neither the date nor the time is set in the computer Enter ThinkPad Setup to set the date and time Message 2000 ThinkVantage Ac
17. the camera is in use EIG System status indicators There are two ThinkPad logos on your computer one on the palm rest and the other on the outer lid The illuminated dot in each ThinkPad logo works as a system status indicator and helps you identify the status of your computer e Blink for three times The computer is initially connected to power e Blink fast The computer is entering hibernation mode e Blink slowly The computer is in sleep mode e Off The computer is off or in hibernation mode e On The computer is on in normal use Locating important product information This section provides information to help you locate the machine type and model label FCC ID and IC Certification information the Windows Certificate of Authenticity label and the Genuine Microsoft label Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following figure shows the location of the machine type and model of your computer TYPE TTTT MMMMMM S N PP SSSSSS YY MM OT S FCC ID and IC Certification information The FCC and IC Certification information is identified by a label located on the computer base cover as shown in the following figure 8 User Guide Contains Transmitter Module FCC ID XXXXXXXX IC XXXXXXXX For a preinstalle
18. AAA HEEE GB T 26572 ne eR X RRBASWRSDEAZM ENE WARS SS Bis GB T 26572 PERLE HW IRBER MWA X NEE SRS R AACE IR MACE SRAME EEE HFC HEBEN RAR CPCB RAZA rk CIC MERR FRR SAP A REN EAE TAISEN PLA AE Bin FEAR A SAL A A A ER TE IES Im MEER HER CEPUP RS BRETT BIE BE J FA HAP o Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE 160 User Guide T rkiye EEE Y netmeligine Uygunluk Beyan Bu Lenovo r n T C evre ve Orman Bakanl n n Elektrik ve Elektronik Esyalarda Baz Zararl Maddelerin Kullan m n n S n rland r lmas na Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeli ine Uygundur Ukraine RoHS Llum nigtTBepgxyemo LO npoaykyuia JleHOBOo BignoBigae BuMoram HOpPMATNBHNX aKT B YKpaiHy AK OOMEXKylOTb BMICT He6e3NeEYHNX Pe4OBUH India RoHS RoHS compliant as per E Waste Management amp Handling Rules 2011 Appendix C Restriction of Hazardous Substances Directive ROHS 161 162 User Guide Appendix D ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our
19. Cris US amp Canada Only Recycling information for China CRA BAET m FE YC A EER HAN PEL RAR II At 4 AS EY EF E FRB FE HAS HF m TAC Ach A SIE AML AREA UHR EN FRU AT BYTE ACAD BA EEA LW Be BCR Sis W RoE Ahttp support lenovo com cn activity 551 ht i et Appendix B WEEE and recycling statements 157 158 User Guide Appendix C Restriction of Hazardous Substances Directive RoHS European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en ROHS_Communication pdf Copyright Lenovo 2014 2015 159 China RoHS p an PA ERIN ACS BBE BK R Fa TV ree ERRE SRAM ae Hg Cd Cr CVI PBB PBDE EN al FEL A X 0 O 0 O o A AE WEFT X O 0 O O 0 JIK X O O o O O LCD MAR X o 6 6 O 0 LED ICH Eh X O O o o o A tt X O O O O 0 Eih X 0 o O O fe FA Yee Bc X o O 0 O O Ar K M X 0 o oO O O HME Ar J ERKHESJ T 11364 HE Mil 0 RZA EAE ZARA
20. Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit Note You might want to record your password and store it in a safe place Otherwise if you forget the password you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup program If you have set a supervisor password no one can change the configuration of the computer without the password It provides the following security features e If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the ThinkPad Setup program without the password e The system administrator can use the supervisor password to access a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password e If both a supervisor password and a power on password are set you can do the following only if you have the supervisor password Changing or deleting the power on password Changing or deleting the supervisor password Changing date and time Specifying the minimum length for power on p
21. OK N O9 P W PD Note For details about controlling volume refer to your Windows online help e Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed e Problem The volume sliders do not stay in place when some audio applications are used Solution It is normal for the sliders to change position when certain sound applications are used The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the application has sliders available to control the sound from within the application e Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel e Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardware volume control This is because the built in synthesizer software does not support the control e Problem The sound cannot be turned off completely even if you set the Volume Mixer at minimum Solution You still can hear some sound even though you have set the Volume Mixer control at minimum To turn off the sound completely go to the Volume Mixer by clicking the speaker icon in the windows notification area then click Mixer Cli
22. Pen The ThinkPad Active Pen enables you to input text in a natural manner when you are taking notes annotating Portable Document Format PDF files or drawing graphics together with applications capable of editing and sketching When you draw or write with the ThinkPad Active Pen keep the pen perpendicular to the display to achieve the best line quality Use the ThinkPad Active Pen instead of your finger in conditions such as the following e You need precise and detailed input such as drawing a picture or using the handwriting mode e Too many elements are crowded on the screen for example when you are playing games e You want to keep your screen free from smudges e You have long fingernails and it is difficult for you to type Notes e The ThinkPad Active Capacitive Pen is not waterproof Take care not to soak it or dip it in water e f your computer does not come with a ThinkPad Active Pen your computer does not support the use of the pen Chapter 2 Using your computer 23 e To purchase the ThinkPad Active Pen go to the Lenovo Support Web site http www lenovo com accessories Using the ThinkPad Active Pen The ThinkPad Active Capacitive Pen is battery powered and used with one AAAA alkaline battery To install a battery into the ThinkPad Active Pen unscrew and remove the end cap of the ThinkPad Active Pen insert the battery into the battery compartment with the negative polarity facing outward and then tighten the en
23. Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad Yoga 14 notebook computer machine types 20DM and 20DN This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not respons
24. an item you want to set by using the directional keys When the item is highlighted press Enter Set other items that you want to set N OO fF W DY Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit To set the security chip you have to start Client Security Solution and follow the instructions on the screen Note If Client Security Solution is not preinstalled on your computer download and install it from http www lenovo com support Then follow the instructions on the screen Tips on using the security chip e Ensure that the supervisor password has been set in ThinkPad Setup Otherwise anyone can change the settings for the security chip e If you are using Client Security Solution handle the security chip by doing the following Do not clear the security chip If you do the functions assigned to the keys will be erased Do not disable the security chip If you do Client Security Solution will not work e Ifthe security chip is removed or replaced or a new one has been added the computer will not start You will hear four cycles of four beeps each or you will see error message 0176 or 0192 e lf the security chip is inactive or disabled the Clear Security Chip option will not be displayed e When you clear the security chip turn off your computer and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip opt
25. beeps and one short beep serviced Three short beeps pause one short beep pause one PCI resource allocation failure Power off the computer more short beep and three short beeps and remove the PCI devices If the beeps persist have the computer serviced One long and two short beeps The video function has a problem Have the computer serviced Four cycles of four short beeps The Security Chip has a problem Have the computer serviced Five short beeps The system board has a problem Have the computer serviced Five short beeps pause five short beeps and pause Continue to boot immediately when the error was detected Memory module problems Print these instructions now and keep the instructions with your computer for reference later If your memory module is not operating properly check the following items 1 Check for error messages during startup Follow the appropriate corrective actions for power on self test POST error messages 2 Verify that the latest UEFI BIOS for your model has been installed 3 Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed 4 Run the Lenovo Solution Center program Networking problems The following are the most common networking problems Ethernet problems e Problem The computer cannot connect to the network Solution Make sure that The supported dock is connected correctly to your computer The cable is in
26. button J to select or open an item e Right click Press the right click button J to display a shortcut menu e Scroll Press and hold the dotted scroll bar Jj while applying pressure to the pointing stick in the vertical or horizontal direction Then you can scroll through the document Web site or apps Trackpad The entire trackpad is sensitive to finger touch and movement You can use the trackpad to perform all the pointing clicking and scrolling functions of a traditional mouse 38 User Guide The trackpad can be divided into two zones El Left click zone primary click zone H Right click zone secondary click zone To use the trackpad refer to the following instructions Point Slide one finger across the surface of the trackpad to move the pointer accordingly Left click Press the left click zone to select or open an item You also can tap anywhere on the surface of the trackpad with one finger to perform the left click action Right click Press the right click zone J to display a shortcut menu You also can tap anywhere on the surface of the trackpad with two fingers to perform the right click action Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Ensure that you position your two fingers slightly apart from each other With the trackpad you also can perform a variety of touch gestures F
27. cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way To prevent possible overheating do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet viii User Guide Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Plugs and outlets Mince If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet w
28. computer can be protected by UEFI BIOS Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access be sure to use drive encryption software such as Windows BitLocker Drive Encryption Windows BitLocker Drive Encryption is an integral security feature of the Windows 7 and Windows 8 1 operating systems It is supported in the Ultimate and Enterprise editions of the Windows 7 Professional and Enterprise editions of the Windows 8 1 operating system It can help you protect the operating system and data stored on your computer even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibernation files BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V1 2 TPM To check the BitLocker status go to Control Panel and click System and Security gt BitLocker Drive Encryption For more information about Windows BitLocker Drive Encryption see the help information system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Disk Encryption hard disk drive Encryption solid state drive and Disk Encryption hybrid drive Some models contain the Disk Encryption hard disk drive the Encryption solid state drive or the Disk Encryption hybrid drive
29. enable the USB 3 0 mode and allow the USB 3 0 to be supported in the Windows 7 and Windows 8 1 operating systems If you select Disabled it will disable and hide the USB 3 0 Chapter 6 Advanced configuration 81 Table 4 Config menu items continued Keyboard Mouse Fn and Ctrl Key swap Display Boot Display Device Total Graphics Memory Boot Time Extension Intel R SpeedStep technology Adaptive Thermal Management 82 User Guide Disabled Enabled ThinkPad LCD HDMI Display on dock Disabled 1 second 2 seconds 3 seconds 5 seconds 10 seconds Disabled Enabled Scheme for AC e Maximize Performance e Balanced Scheme for Battery e Maximize Performance e Balanced controller and the USB 3 0 connectors will work as USB 2 0 connectors If you select Enabled the Fn key will work as the Ctrl key and the Ctrl key will work as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to normal operation Select a video device for boot Allocate the total memory which Intel internal graphics shares Note If you select 512 MB the maximum usable memory might be reduced on 32 bit operating system This option defines the amount of time to extend the boot process in seconds The system cannot detect some external monitors during boot because they need a few seconds to be ready Try this option if the monitor being used
30. getting slower e Follow the General tips for preventing problems on page 93 e You can diagnose problems yourself by using the preinstalled diagnostic software e Check for recovery solutions in Chapter 9 Recovery overview on page 115 18 User Guide Can change the Windows 8 1 startup behavior to open either the desktop or the Start screen e On the Windows 8 1 operating system you can set the computer to open either the desktop or the Start screen by default To set the default startup screen do the following 1 On the desktop move your pointer to the taskbar at the bottom of the screen and right click or tap on the windows notification area 2 Click or tap Properties The Taskbar and Navigation properties window is displayed 3 On the Navigation tab locate the Start screen section and then do one of the following To set the desktop as your default startup screen select When I sign in or close all apps on a screen go to the desktop instead of Start so a check is visible To set the Start screen as your default startup screen remove the check from the When I sign in or close all apps on the screen go to desktop instead of Start checkbox 4 Click or tap OK to save the new setting Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary e Installing the Windows 8 1 operating system on page 78 e Computer stops respondi
31. hibernation mode or is off For more information refer to the documentation that comes with the dock E Combo audio connector Used to connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug i System status indicator The indicator on the illuminated ThinkPad logo functions the same as the ones on the computer For details see Status indicators on page 7 i Power button The power button on the dock functions the same as the one on the computer Rear view USB 2 0 connector Used to connect devices that are compatible with USB 2 0 H Ethernet connector Used to connect the dock to an Ethernet LAN ER HDMI connector Used to connect a digital audio device or video monitor that is compatible with HDMI E Power connector Used to connect the ac power adapter El Lenovo OneLink connector Connect the Lenovo OneLink connector to the computer ThinkPad OneLink Pro Dock Depending on the model your computer might support the ThinkPad OneLink Pro Dock hereafter referred to as the dock Attach your computer to the dock to expand the working capability This topic provides basic information about the dock For detailed information about using the dock refer to the documentation that comes with the dock Note Depending on the model your dock might look slightly different from the illustrations in this topic 56 User Guide Front view Security lock slot To protect your dock from theft you can
32. key Note Alternatively you also can disable or enable the Fn lock function in the Keyboard Properties window See Personalized keyboard on page 64 Ee Mutes or unmutes the speakers When the speakers are muted the speaker mute indicator turns on If you mute the sound and turn off your computer the sound will remain muted when you turn on your again To turn on the sound press the speaker mute key the speaker volume down key or the speaker volume up key par lt Decreases the speaker volume E 3 Increases the speaker volume EJ Mutes or unmutes the microphones When the microphones are muted the microphone mute indicator turns on If you mute the microphones and turn off your computer the microphones will remain muted when you turn on your computer again To unmute the microphones press the microphone mute key EJ En Darkens the display EA Brightens the display You can temporarily change the computer display brightness by pressing the two keys To change the default brightness level right click the battery status icon in the Windows notification area Then click Adjust screen brightness and make changes as desired EA Switches the display output location between the computer display and an external monitor Note You also can press Windows P to switch between the computer display and an external monitor Chapter 2 Using your computer 35 uJ KA Enables or disables the wireless
33. limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices EU contact Lenovo Einsteinova 21 851 01 Bratislava Slovakia ce German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr he
34. networking features For more information on the wireless features refer to Wireless connections on page 47 C L Controls the keyboard backlight EA For Windows 7 Opens Control Panel For Windows 8 1 Opens the Settings charm For Windows 7 Opens Windows Search For Windows 8 1 Opens the Search charm e Ea Views the programs that you have opened a88 EA For Windows 7 Opens Computer For Windows 8 1 Views all the programs H Windows key Press the Windows key to switch between the current workspace and the Start screen For information about using the Windows key with other keys refer to the help information system of the Windows operating system ThinkPad pointing device The ThinkPad pointing device enables you to perform all the functions of a traditional mouse such as moving the pointer left clicking right clicking and scrolling With the ThinkPad pointing device you also can perform a variety of touch gestures such as rotating and zooming in or out Using the ThinkPad pointing device Depending on the model the pointing device on your computer might look like either of the following illustrations Click the corresponding link to learn more about how to use the pointing device e ThinkPad pointing device with TrackPoint buttons on page 37 36 User Guide e ThinkPad pointing device without TrackPoint buttons on page 40 ThinkPad pointing device with TrackPoint buttons T
35. of time Follow the instructions on the screen to register your computer Frequently asked questions The following are a few tips that will help you optimize the use of your computer To ensure that you receive the best performance from your computer go to the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Can I get my user guide in another language Copyright Lenovo 2014 2015 17 e To download the user guide in another language go to http www lenovo com support Then follow the instructions on the screen How to turn off my computer e For Windows 7 Open the Start menu then click Shut down e For Windows 8 1 Do one of the following Go to the Start screen by pressing the Windows key click the power icon in the top right corner of the screen then click Shut down Move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt Power gt Shut down Note You also can open the Settings charm by pressing the settings key EA How to use the battery power more effectively e To conserve power or to suspend operation without exiting applications or saving files see Power saving modes on page 46 e To achieve the best balance between performance and power saving create and apply power plans See Managing the battery power on page 46 Concerne
36. or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always ensure that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Copyright Lenovo 20
37. parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2014 2015 165 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkPad logo ThinkVantage TrackPoint UltraConnect Yoga Inte
38. parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed A cities Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlets 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlets 4 Remove all cables from devices 5 Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer bancer During electrical storms do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall xii User Guide Liquid crystal display LCD notice CAUTION The liquid crystal display LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care Us
39. slot Chapter 7 Preventing problems 95 e Store your external and removable hard disk drives or optical drives in appropriate containers or packaging when they are not being used e Before you install a memory card such as an SD card SDHC card SDXC card and a MultiMediaCard touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the device e When transferring data to or from a flash media card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete otherwise your data could become damaged Taking care in setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace the system board or the storage drive Registering your computer e Register your ThinkPad computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 17 Be sure not to modify your computer e Only an authorized ThinkPad repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer by doing the following 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or al
40. sound recording To configure the microphone for optimal sound recording use the Conexant HD Audio Manager program To start the program go to Control Panel and click Hardware and Sound gt Conexant HD Audio Manager Using the camera If your computer has a camera you can use the camera to preview your video image and take a snapshot of your current image To start the camera do the following e For Windows 7 Open the Communications Utility program e For Windows 8 1 Click Camera from the Start screen When the camera is started the green camera in use indicator turns on You also can use the integrated camera with other programs that provide features such as photographing video capturing and video conferencing To use the camera with other programs open one of the programs and start the photographing video capturing or video conferencing function Then the camera starts automatically and the green camera in use indicator turns on For more information about using the camera with a program refer to the help information system of the program Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do one of the following e For Windows 8 1 do one of the following Configure the camera settings directly from the program that is using the camera For details see the help information system of the progr
41. the keyboard frame travels upward Chapter 2 Using your computer 33 Customizing the keyboard You can customize the keyboard to achieve the extended functions of the keyboard To customize the keyboard do the following 1 Go to Control Panel 2 Click Hardware and Sound gt Device Manager gt Keyboards gt Standard PS 2 keyboard and then follow the instructions on the screen Special keys The following illustration shows the locations of main special keys for your computer Notes e Depending on the model your computer might look different from the illustrations in this topic e In the notebook mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically enabled In the stand mode tablet mode and tent mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically disabled 34 User Guide Ea Function keys g al Press Fn Esc to disable or enable the Fn Lock function When the Fn Lock function is disabled The Fn Lock indicator is off default mode To initiate the special function printed as an icon on each key press the function key directly To input F1 F12 press the Fn key and the corresponding function key When the Fn Lock function is enabled The Fn Lock indicator turns on To input F1 F12 press the function keys directly To initiate the special function printed as an icon on each key press the Fn key and the corresponding function
42. the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com recycling Battery recycling information for Taiwan BE FS TH ais I Wc Battery recycling information for the United States and Canada RE
43. the pointing stick in the vertical or horizontal direction Then you can scroll through the document Web site or apps EJ Right click Press the right click zone to display a shortcut menu El Left click Press the left click zone to select or open an item Trackpad mode In the Trackpad mode use the trackpad to perform all the actions such as point left click right click and scroll You also can use the trackpad to perform a variety of touch gestures For information about using touch gestures see Trackpad touch gestures on page 42 Point Slide one finger across the surface of the trackpad to move the pointer accordingly Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction Then you can scroll through the document Web site or apps Ensure that you position your two fingers slightly apart from each other El Left click Press the left click zone to select or open an item H Right click Press the right click zone to display a shortcut menu Classic TrackPoint mode In the Classic TrackPoint mode use the pointing stick to move the pointer and use the trackpad to perform other actions such as left click right click and scroll Note Compared with the TrackPoint mode the Classic TrackPoint mode enlarges the right click zone so that the right and left click zones on the trackpad are divided equally However the touch gestures are disabled and cannot be used in the
44. to the Access Connections help information system For the Windows 7 operating system check the Network Name SSID and your encryption information Use the Access Connections program to verify this case sensitive information Bluetooth problems Note Check your connection anytime and make sure that no other Bluetooth enabled device is searching for the device to which you want to connect Simultaneous searching is not allowed in the Bluetooth connection e Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the Bluetooth headset headphone is connected using a Headset profile or AV profile Solution Do the following 1 Exit the application that uses the sound device for example Windows Media Player 2 Open Control Panel and click Hardware and Sound gt Sound gt Playback 3 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 4 Click OK to close the Sound window e Problem PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system sends PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item
45. use and configure Magnifier see the Windows Help and Support information system Note For touch screen computer models you also can zoom in and zoom out by using touch gestures instead of the keyboard See Zoom on page 62 Zoom You can use the zoom feature to enlarge or reduce the size of text pictures maps or other objects e From the keyboard Zoom in Press the Windows logo key the plus sign key to enlarge the size of text pictures maps or other objects Zoom out Press the Windows logo key the minus sign key to reduce the size of text pictures maps or other objects e From the touch screen 62 User Guide Zoom in Move two fingers farther apart on the touch screen to enlarge the size of text pictures maps or other objects Zoom out Move two fingers closer together on the touch screen to reduce the size of text pictures maps or other objects Screen resolution You can make your documents easier to read by adjusting the screen resolution of your computer To adjust the screen resolution right click anywhere on the desktop click Screen resolution and then adjust the settings as you prefer Note Setting too low of a resolution might prevent some items from fitting on the screen For alternatives on increasing the size of text and other objects see the following e Customizable text size on page 62 e Magnifier on page 62 e Zoom on page 62 Ease of Access k
46. user hard disk password to access files and applications on the hard disk drive or hybrid drive e Master hard disk password Chapter 5 Security 69 The master hard disk password also requires a user hard disk password The master hard disk password is usually set and used by a system administrator It enables the administrator to access any hard disk drive or hybrid drive in a system like a master key The administrator sets the master password then assigns a user password for each computer in the network The user can then change the user password as desired but the administrator still can get access by using the master password When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password Before you start print these instructions To set a hard disk password do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again When the logo screen is displayed press F1 to start the ThinkPad Setup program Select Security gt Password gt Hard disk 1 Password by using the directional keys A password window is displayed You are prompted to select User or User Master Select User if you want to set only one hard disk password Select User Master if you want to set a user hard disk password and a master hard disk password for example if you are an administrator or a supervisor kW PY e f you select User d
47. with one of these parts contact a service technician Copyright Lenovo 2014 2015 ix External devices CAUTION Do not connect or disconnect any external device cables other than USB cable while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices General battery notice Arie Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts A battery other than the one specified by Lenovo or a disassembled or modified battery is not covered by the warranty Battery abuse or mishandling can cause overheat liquid leakage or an explosion To avoid possible injury do the following Do not open dissemble or service any battery Do not crush or puncture the battery Do not short circuit the battery or expose it to water or other liquids Keep the battery away from children Keep the battery away from fire Stop using the battery if it is damaged or if you notice any discharge or the buildup of foreign materials on the battery leads Store the rechargeable batteries or products containing the rechargeable batteries at room temperature charged to approximately 30 to 50 of capacity We recommend that the batteries be charged about once per year to prevent overdischarge Do not put the battery in tr
48. you are using the BitLocker drive encryption do not change the startup sequence BitLocker drive encryption locks the computer from starting once detects the change of startup sequence To change the startup sequence temporarily so that the computer starts from a desired drive do the following 1 Restart the computer When the ThinkPad logo is displayed press F12 2 Select the device that you want the computer to start from Note The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found The following table lists the Startup menu items Default values are in boldface Note Some items are displayed on the menu only if the computer supports the corresponding features Table 6 Startup menu items Boot Select the boot device when you press the power button to turn on the computer UEFI Legacy Boot Both Select system boot capability e UEFI Only e Both The system boots by the e Legacy Only following UEFI Legacy Boot Priority setting UEFI Legacy Boot Priority UEFI Only The system boots from the UEFI enabled operating system e Legacy First e UEFI First Legacy Only The system boots from any operating system other than the CSM Support UEFI enabled one Note If you select UEFI Only the e No system cannot boot from the bootable devices that do not have the UEFI enabled operating system Compatibility Support Module CSM is required for booting the legacy
49. 1 operating system You can access Lenovo programs on the Windows 8 1 operating system from the Start screen or the Apps screen Press the Windows key H to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need click the arrow icon M to go to the Apps screen Find the desired program in the list or search for the program in the search box Chapter 1 Product overview 13 Note If you do not find the program you need go to Lenovo PC Experience gt Lenovo Tools Then you can find the program you need Depending on the model your computer might support the following Lenovo programs Note The available programs are subject to change without notice e Active Protection System e Fingerprint Manager Pro e Lenovo Companion e Lenovo Microphone Mute e Lenovo SHAREit e Lenovo QuickControl e Lenovo Settings e Lenovo Solution Center e Lenovo PC Experience e Password Manager e System Update e Touch Fingerprint Manager An introduction to Lenovo programs This topic provides a brief introduction to some Lenovo programs Note The available programs are subject to change without notice e Access Connections Windows 7 The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location
50. 14 2015 vii Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION AA Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover Power cords and power adapters Minen Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal
51. C 41 F to 43 0 C 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 60 F e Relative humidity Operating 8 80 Storage 5 95 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan a radio an air conditioner and a microwave oven away from your computer The strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive or hybrid drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work easily and securely Note The available programs are subject to change without notice To learn more about the programs and other computing solutions offered by Lenovo go to http www lenovo com support Accessing Lenovo programs on the Windows 7 operating system You can access Lenovo programs on the Windows 7 operating system through Windows Search or from Control Panel The icon name displayed in the search resu
52. Classic TrackPoint mode Chapter 2 Using your computer 41 Trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement You can use the trackpad to perform the same point and click actions as you would use a traditional mouse You also can use the trackpad to perform a variety of touch gestures Point Use the pointing stick to move the pointer To use the pointing stick apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard The pointer moves accordingly but the pointing stick itself does not move The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick H Scroll Press and hold the dotted scrolling bar while applying pressure to the pointing stick in the vertical or horizontal direction Then you can scroll through the document Web site or apps El Left click Press the left click zone to select or open an item El Right click Press the right click zone to display a shortcut menu This topic introduces the frequently used touch gestures such as tapping dragging scrolling and rotating For more gestures see the help information system of the ThinkPad pointing device Notes e When using two or more fingers ensure that you position your fingers slightly apart e Some gestures are not available if the last action was done from the TrackPoint pointing device e Some gestures are only available whe
53. DP mode follow the following steps to change the user hard disk password 1 Type the current user hard disk password in the Enter Current Password field and press Enter 2 Type the new password in the Enter New Password field and press Enter then retype the password in the Confirm New Password field and press Enter 3 A Setup Notice window is displayed Press Enter again to continue The user hard disk password is changed 70 User Guide Note The hard disk password cannot be removed in User HDP mode If you select Master HDP mode follow the following steps to change the master hard disk password 1 Type the current master hard disk password in the Enter Current Password field and press Enter 2 Type the new master hard disk password in the Enter New Password field and press Enter then retype the new password you just entered in the Confirm New Password field and press Enter 3 A Setup Notice window is displayed Press Enter to continue The master hard disk password is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice both the user and master hard disk passwords are removed e If you are in User hard disk mode follow the following steps to change the user hard disk password 1 Follow steps 1 through 7 in Setting a hard disk password on page 70 typing your password to start the ThinkPad Setup program 2 Type the current user hard disk password in the Ent
54. Plan tab Then follow the instructions on the screen For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 12 For Windows 8 1 Go to the desktop Right click the battery status icon in the Windows notification area and click More Power Options click Change plan settings that is next to your power plan and then follow the instructions on the screen e Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press the wireless switching key E Connecting to the network Your computer has one or more network cards that enable you to connect your computer to the Internet and other network connections Ethernet connections You can connect your computer to a local network or a broadband connection through a supported ThinkPad OneLink Dock or a supported ThinkPad OneLink Pro Dock 7 O To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector on a ThinkPad OneLink Dock or a ThinkPad OneLink Pro Dock Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only Attention e f you want to use the wireless features on an airplane check the wireless services with the airline before boarding the airplane Chapter 2 Using you
55. Recovery workspace or the Windows environment do one of the following e Use arescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 118 e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive or hybrid drive to the factory default settings See Creating and using a recovery media on page 115 e Change the USB 3 0 Mode to be Disabled from the ThinkPad Setup menu See Creating and using a rescue medium on page 118 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive or hybrid drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first ensure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program For detailed information about temporarily or permanently changing the startup device sequence see Startup menu on page 89 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Recovery overview for the Windows 8 1 operating system This section provides information about the recovery solutions for the Windows 8 1 operating system A Windows recovery
56. Start screen and then type On Screen Keyboard into the displayed search box If you are using a keyboard you can just start typing on the Start screen and then the search box and search results are displayed automatically In the list of results click On Screen Keyboard Chapter 4 You and your computer 63 For more information about how to use and configure On Screen Keyboard see the Windows Help and Support information system Personalized keyboard The tactile bumps on the keyboard provide a reference point from which you can easily locate all keys on the keyboard without visual assistance To adjust your keyboard settings open Control Panel click Ease of Access gt Ease of Access Center and then click Make the keyboard easier to use To disable or enable the Fn Lock function in the Keyboard Properties window rather than pressing the Fn Esc key combination do the following 1 Go to Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard In the Keyboard Properties window click the ThinkPad F1 F12 keys tab 3 Select the option of your preference e To disable the Fn Lock function select Default The Fn Lock indicator is off default mode To initiate the special function printed as an icon on each key press the function key directly To input F1 F12 press the Fn key and the corresponding function key e To enable the Fn Lock function select Legacy The Fn Lock indicat
57. ThinkPad User Guide ThinkPad Yoga 14 Note Before using this information and the product it supports be sure to read and understand the following e Safety Warranty and Setup Guide e Regulatory Notice e Important safety information on page vi e Appendix E Notices on page 165 The Safety Warranty and Setup Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com UserManuals and follow the instructions on the screen Third Edition January 2015 Copyright Lenovo 2014 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information fog as Conditions that require immediate action Service and upgrades i Power cords and power adapters Extension cords and related devices Plugs and outlets Power supply statement External devices General battery notice Notice for built in rechargeable battery 2 Notice for non rechargeable coin cell battery Heat and product ventilation Electrical current safety information Liquid crystal display LCD notice Using headphones or earphones Additional safety information Chapter 1 Product overview Locating computer controls connectors and indicators Feder ner
58. This feature helps to protect your computer against security attacks on media NAND flash or device controllers by use of a hardware encryption chip For the efficient use of the encryption feature be sure to set a hard disk password for the internal storage device Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically Depending on the options you ordered your computer might have an embedded security chip a cryptographic microprocessor With the security chip and Client Security Solution you can do the following e Protect your data and system e Strengthen access controls e Secure communications Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows e Security Chip Activate inactivate or disable the security chip e Security Reporting Options Enable or disable each security reporting option e Clear Security Chip Clear the encryption key Before you start print these instructions 72 User Guide To set an item on the Security Chip submenu do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again When the logo screen is displayed press F1 to start the ThinkPad Setup program Select Security gt Security Chip by using the directional keys Press Enter The Security Chip submenu opens Move to
59. abled you can use e Enabled the memory card slot for an SD card or a MultiMediaCard Integrated Camera e Disabled If you select Enabled you can use e Enabled the camera Microphone e Disabled If you select Enabled you can use e Enabled the microphone internal external or line in Internal Device Access Bottom Cover Tamper e Disabled Enable or disable the tamper Detection e Enabled detection If tamper is detected Supervisor Password is required to boot the system Bottom Cover Tamper Detection will not take effect unless Supervisor Password is enabled Anti Theft Computrace e Enabled Enable or disable the UEFI BIOS e Disabled interface to activate the computrace feature The computrace feature e Permanently enables you to track and secure Disabled your computer Note If you set the Computrace item as Permanently Disabled it cannot be enabled again Chapter 6 Advanced configuration 87 Table 5 Security menu items continued Secure Boot Secure Boot e Disabled Enable or disable the Secure Boot e Enabled feature If you enable the Secure Boot the following item settings on the Startup menu also will change automatically 1 The UEFI Legacy Boot setting will change to UEFI Only 2 The CSM Support setting will change to No Select Enable to prevent unauthorized operating systems from running at boot time Select Disabled to allow any operating systems to run at boot time Note This item is set
60. am Click Lenovo Settings from the Start screen Then click Camera Follow the instructions on the screen to configure the camera settings as desired e For Windows 7 Start the Communications Utility program and configure the camera settings as desired Using a flash media card Your computer has a media card slot it supports the following cards e MultiMediaCard MMC module e Secure Digital eXtended Capacity SDXC card 52 User Guide e Secure Digital SD card e Secure Digital High Capacity SDHC card Note Your computer does not support the CPRM feature for the SD card Attention While transferring data to or from a flash media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfer completes otherwise your data could become damaged Installing a flash media card Attention e Before you start installing a card touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the card To install a flash media card do the following 1 Ensure that the card is correctly oriented 2 Insert the card firmly into the slot of the 4 in 1 media card reader If the plug and play feature is not enabled for the installed flash media card do the following to enable the feature 1 Go to Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator pas
61. and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture Copyright Lenovo 2014 2015 59 Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inches Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Press the EI brightness down key or the brightness up key i to adjust display brightness Head position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and hand position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg position Keep your thighs parallel to the floor an
62. and click the battery status icon in the windows notification area 2 Click More power options gt Show additional plans gt High performance e Problem When turn on the computer nothing is displayed on the screen and the computer does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power button for four seconds or more Turn it on and listen again Solution Ensure that The battery is installed correctly The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Turn the power button on again for confirmation If a power on password is set Press any key to display the prompt for the power on password If the brightness level of the screen is low increase it by pressing the brightness up key Ea Type the correct password and press Enter If these items are correctly set and the screen remains blank have the computer serviced e Problem When turn on the computer only a white pointer is displayed on a blank screen 106 User Guide Solution If you have modified a partition on your hard disk drive or hybrid drive by using partition software information about that partition or the master boot record might have been destroyed 1 Turn off the computer and then turn it on again 2 If you still see only the pointer on the screen do the following
63. and press Enter e To change a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Inthe Enter New Password field type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter e To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit Note You might want to record your password and store it in a safe place The next time you open the ThinkPad Setup program you will be prompted to type your supervisor password to proceed If you forget your supervisor password Lenovo cannot reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Hard disk passwords The following two types of hard disk passwords can help protect the information stored on the hard disk drive or hybrid drive e User hard disk password If a user hard disk password has been set but no master hard disk password has been the user must enter the
64. and the computer Right click on the desktop and click Screen resolution Click the Monitor 2 icon Select Extend these displays for multiple displays Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the external monitor Set the screen resolution for the secondary display O O AN DOA KW D i Set the relative position of each monitor by dragging its icon You can set the monitors in any relative position but the icons must touch each other i Click OK to apply the changes Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors e Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the above problem e Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the application and then change the display output location e Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Someti
65. as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled This item is set as Enabled by default when the OS Optimized Defaults is set as Enabled Platform Mode e User Mode Specify the system operating mode C T Perera Secure Boot Mode e Standard Mode Specify the Secure Boot mode ponte i nna Reset to Setup Mode e Yes This option is used to clear the No current platform key and put the system into setup mode You can install your own platform key and customize the Secure Boot signature databases in setup mode Secure Boot mode will be set to custom mode Restore Factory Keys This option is used to restore all keys and certificates in Secure Boot databases to factory defaults Any customized Secure Boot settings will be erased and the default platform key will be re established along with the original signature databases including certificate for Windows 8 1 operating system Clear All Secure Boot This option is used to clear all keys Keys and certificates in Secure Boot databases You can install your own keys and certificates after selecting this option 88 User Guide Startup menu To change the startup settings of your computer select the Startup tab from the ThinkPad Setup menu Attention e After you change the startup sequence ensure that you select a correct device during a copy a save ora format operation Otherwise your data might be erased or overwritten e If
66. ase the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e Do not place the ac power adapter in contact with any part of your body while it is in use e Never use it to warm your body To avoid spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2014 2015 v Protect your computer and data when moving it Before moving a computer equipped with an internal storage drive do one of the following e Tur
67. ash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations Notice for built in rechargeable battery Arne Do not attempt to replace the built in rechargeable battery Replacement of the battery must be done by a Lenovo authorized repair facility or technician Only recharge the battery strictly according to instructions included in the product documentation The Lenovo authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations X User Guide Notice for non rechargeable coin cell battery AMoiiice If the coin cell battery is incorrectly replaced there is danger of an explosion The battery contains a small amount of harmful substance Do not heat to more than 100 C 212 F The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Heat and product ventilation Dancer Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions e When your computer is turned on or the battery is charging
68. assword and hard disk password Changing the setting for the security chip Enabling or disabling the following features Lock UEFI BIOS Settings Password at unattended boot Boot Device List F12 Option Boot Order Lock Flash BIOS Updating by End Users Internal network device Internal wireless device Internal Bluetooth device 68 User Guide Internal Network Option ROM Security mode Notes e The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier e When Lock UEFI BIOS Settings option is enabled all BIOS settings cannot be changed To change the settings a supervisor password is required Setting changing or removing a supervisor password Before you start print these instructions Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again N When the logo screen is displayed press F1 to start the ThinkPad Setup program Select Security gt Password gt Supervisor Password by using the directional keys gt Depending on your needs do one of the following e To set a password do the following a Inthe Enter New Password field type a desired password and press Enter b Inthe Confirm New Password field retype the password
69. attacks refer to the following tips to maximize security e Set a power on password as well as a hard disk password for your internal solid state drive hard disk drive or hybrid drive Refer to the procedures in Power on password on page 67 and Hard disk passwords on page 69 For security a longer password is recommended e To provide reliable security for UEFI BIOS use the security chip and a security application with a Trusted Platform Module TPM management feature Refer to Setting the security chip on page 72 Note The Microsoft Windows 7 and Windows 8 1 operating system support the TPM management feature e f a Disk Encryption hard disk drive an Encryption solid state drive or a Disk Encryption hybrid drive is installed in your computer be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software such as Microsoft Windows BitLocker Drive Encryption which is supported in the Ultimate and Enterprise editions of the Windows 7 operating system and Chapter 5 Security 71 Professional and Enterprise editions of the Windows 8 1 operating system Refer to Using Windows BitLocker Drive Encryption on page 72 e Before you dispose of sell or hand over your computer be sure to delete data stored on it For more information refer to Notice on deleting data from your storage drive on page 75 Note The hard disk drive or hybrid drive built into your
70. ck the Mute Speaker icon e Problem When you connect a headphone to your computer while playing sound a speaker does not produce sound in the MULTI STREAM mode at Conexant HD Audio Manager Solution Once the headphone is attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device The procedure is as follows 1 Open Control Panel Click Hardware and Sound 2 Click the Conexant HD Audio Manager icon The Conexant HD Audio Manager window opens Chapter 8 Troubleshooting computer problems 109 3 Look at the tabs of playback devices If you have attached a headphone the headphone will be automatically set as the default device and the headphone tab icon will be checked 4 To set a different device as the default click the speaker tab Click the Set Default Device drop down list box Select Set Default Device That speaker tab icon will now have a check mark 5 Play any sound by use of a music program such as Windows Media Player Ensure that sound comes from the speakers For details refer to the help information system for Conexant HD Audio Manager Battery and power problems This topic contains instructions on troubleshooting battery and power problems Battery problems e Problem The built in battery cannot be fully charged in the standard charge time when the computer is powered off Solution The battery might b
71. computer experience On screen notification On screen notification helps hearing impaired people be aware of the status of their computer On screen notification replaces sounds with visual cues or text captions to indicate that activity is happening on the computer As a result system alerts are noticeable even when they are not heard For example when you select one object with your keyboard the object is highlighted When you move the pointer to one object with your mouse the introductory text of the object is displayed To use on screen notification open Control Panel click Ease of Access gt Ease of Access Center and then click Use text or visual alternative for sounds Audio notification Audio notification helps visually impaired people or people with weak sight be aware of the status of their computer To use audio notification open Control Panel click Ease of Access gt Ease of Access Center gt Use the computer without a display and then select Turn on Audio Description Narrator Narrator is a screen reader that reads what is displayed on the screen aloud and describes events like error messages To open Narrator do the following e For Windows 7 Click the Start button Then type Narrator into the search field In the list of results click Narrator e For Windows 8 1 Click the Search icon on the top right corner of the Start screen and then type Narrator into the displayed search box If you are using a ke
72. computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft e Consider bringing an electrical adapter for use in an airplane or automobile 64 User Guide If you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane take note of the following tips If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary disable wireless features before boarding Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back When taking off remember to turn off your computer or put it into hibernation mode Travel accessories The following is a checklist of items to consider packing when you are going to travel ThinkPad ac power adapter ThinkPad AC DC combo adapter External mouse if you are accustomed to using one A quality carrying case that provides adequate cushion and protection External storage device HDMI cable If you are traveling to another country you might need to consider an ac
73. ction System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The hard disk drive is less vulnerable to damage when it is not operating This is because when the hard disk drive is not operating the system stops it from spinning and might also move the read and write heads of the drive to areas that do not contain data As soon as the shock sensor senses that the environment is stable again minimal change in system tilt vibration or shock it turns on the hard disk drive Fingerprint Manager Pro or Touch Fingerprint Manager Windows 7 and Windows 8 1 If your computer comes with a fingerprint reader the Fingerprint Manager Pro program or Touch Fingerprint Manager program enables you to enroll your fingerprint and associate it with your passwords As a result the fingerprint authentication can replace your password and enable simple and secure user access Lenovo Microphone Mute Windows 7 and Windows 8 1 The Lenovo Microphone Mute program enables you to set which recording devices will be controlled by the microphone mute key on your computer By pressing the microphone mute key you can mute or unmute the recording devices that you have selected in the Lenovo Microphone Mute program Lenovo SHAREit Windows 7 and Windows 8 1 The Lenovo SHAREit program enables you to share files easily and rapidly across device
74. ction on an open app such as Copy Save and Delete depending on the app Supported operating systems Windows 7 and Windows 8 1 Touch Tap and hold Mouse action Right click Function Open a menu with multiple options Supported operating systems Windows 7 and Windows 8 1 Touch Slide Mouse action Scroll the mouse wheel move the scroll bar or click the scroll arrow Function Scroll through items such as lists pages and photos Supported operating systems Windows 7 and Windows 8 1 Touch Drag an item to the desired location Mouse action Click hold and drag an item Function Move an object Supported operating systems Windows 7 and Windows 8 1 Touch Move two fingers closer together Mouse action Press the Ctrl key while scrolling the mouse wheel backward Function Zoom out Supported operating systems Windows 7 and Windows 8 1 Touch Move two fingers farther apart Mouse action Press the Ctrl key while scrolling the mouse wheel forward Function Zoom in Supported operating systems Windows 7 and Windows 8 1 Touch Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise Mouse action If the app supports rotation click the rotation icon Function Rotate an item Supported operating systems Windows 7 and Windows 8 1 Chapter 2 Using your computer 21 Touch gesture touch models only 22 User Guide
75. customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine type if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers 20DM and 20DN By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver on Windows 7 Lenovo Power Optimized on Windows 8 1 settings when plugged into ac power e Turn off the display After 10 minutes e Put the computer into sleep After 20 minutes e Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken your computer from sleep mode press the Fn key on your keyboard For more information about these settings see the Windows Help and Support information on your computer The Wake on LAN function is enabled when your Lenovo computer is shi
76. d about security or need to securely dispose of data stored on your storage drive e Study Chapter 5 Security on page 67 to find out how you can protect your computer from theft and unauthorized use e Use the Password Manager program to protect the data stored on your computer For details see the help information system of the program e Before you dispose of the data on the storage drive be sure to read Notice on deleting data from your storage drive on page 75 Is getting connected in different locations a challenge e To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features by use of the Access Connections program on the Windows 7 operating system or the Location Awareness program on the Windows 8 1 operating system e To learn more about using the wireless features of your computer refer to Wireless connections on page 47 e To travel more confidently be sure to check the tips in Traveling with your computer on page 64 4 e Press the wireless switching key to enable or disable the wireless features Need to give presentations or attach an external monitor often e Ensure that you follow the procedure for Using an external display on page 50 e With the Extend desktop function you can display output on both the computer display and an external monitor You have been using your computer for some time already and it is
77. d cap back into position Note Ensure that you install the battery in correct orientation with the negative polarity facing outward When the battery power runs out the ThinkPad Active Pen stops functioning In this case replace the battery The following illustration shows the ThinkPad Active Pen E Tip H Eraser button EI Click button EB End cap A You can perform the following operations with the ThinkPad Active Capacitive Pen e To click or make a selection tap the display once with the pen e To double click tap twice without pausing e To right click tap the tip on the display and hold the pen for one second or press the click button and tap the tip on the display e To erase ink press and hold the eraser button tap the tip on the display and drag the pen across the ink you want to erase The ThinkPad Active Pen is delivered with a pen holder To store the ThinkPad Active Pen on the computer do the following 24 User Guide 1 Insert the pen holder connector into an available USB connector on the computer 2 Insert the ThinkPad Active Pen into any of the three holes in the pen holder as shown in the following illustrations Chapter 2 Using your computer 25 Operating modes This section provides information about the operating modes of your computer Your computer provides the notebook mode stand mode tablet mode and tent mode that enable you to work more conveniently in your working environm
78. d recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details go to http www lenovo com services_warranty jp ja recycle personal Copyright Lenovo 2014 2015 155 Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company em
79. d wireless module this label identifies the actual FCC ID and IC certification number for the wireless module installed by Lenovo Note Do not remove or replace a preinstalled wireless module by yourself For module replacement you must contact Lenovo service first Lenovo is not responsible for any damage caused by unauthorized replacement Certificate of Authenticity label The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 operating system The licensed Windows version and product key associated with the computer are printed on this label Record this information and keep it in a safe place You might need these numbers to start your computer or reinstall the Windows 7 operating system Depending on the model the Certificate of Authenticity label can be on the computer cover under the battery or on the power adapter For more information about the Certificate of Authenticity label go to http www microsoft com en us howtotell Hardware aspx The following figure shows the location of the Certificate of Authenticity label Genuine Microsoft label The Genuine Microsoft label is provided on the following computer models e Some computer models based on geographic location that are licensed to use the Windows 8 1 operating system e All computer models that are licensed to use the Windows 8 1 Pro operating system The version of the operating system is printed on the label Lenovo compute
80. d your feet flat on the floor or on a footrest What if you are traveling It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 59 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setu
81. dels Description only Touch Swipe in from the top or bottom edge of an open app Mouse action Right click anywhere on an open app Function View the app commands on an open app such as Copy Save and Delete depending on the app Supported operating system Windows 8 1 Touch Swipe in from the top edge to the bottom on an open app Mouse action From the top edge of the screen click hold and move the pointer to the bottom of the screen Then release the button Function Close the current app Supported operating system Windows 8 1 Tips on using the multi touch screen e The multi touch screen is a glass panel covered with a plastic film Do not apply pressure or place any metallic object on the screen which might damage the touch panel or cause it to malfunction e Do not use fingernails gloved fingers or inanimate objects for input on the screen e Regularly calibrate the accuracy of the finger input to avoid a discrepancy Tips on cleaning the multi touch screen e Turn off the computer before cleaning the multi touch screen e Use adry soft and lint free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi touch screen Do not apply solvents to the cloth e Gently wipe the screen using a top down motion Do not apply any pressure on the screen ThinkPad Active Pen Some computer models are equipped with a ThinkPad Active
82. display Connecting an external display Choosing a display mode Changing display settings Using audio features Using the camera Using a flash media card Chapter 3 eee your computer Finding ThinkPad options ThinkPad OneLink Dock ThinkPad OneLink Pro Dock Chapter 4 You and your computer Accessibility and comfort Ergonomic information Comfort Pui Accessibility infomation Traveling with your computer Travel tips 23 26 26 26 27 28 29 31 32 34 36 36 42 43 43 44 44 45 45 46 46 46 47 47 47 50 50 51 51 51 52 52 55 55 55 56 59 59 59 60 60 64 64 Travel accessories Chapter 5 Security Using passwords Typing passwords Power on password Supervisor password Hard disk passwords Hard disk security Setting the security chip Using the fingerprint reader oe Notice on deleting data from your storage dive Using firewalls hy tte Protecting data against viruses Chapter 6 Advanced configuration Installing a new operating system oe Installing the Windows 7 operating system Installing the Windows 8 1 operating system Installing device drivers Using the ThinkPad Setup program Main menu Config menu Date and Time menu Security menu Startup menu Restart menu Updating the UEFI BIOS Using system management Chapter 7 Preventing problems General tips for preventing problems Making sure device drivers are current Taking care of y
83. e 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities Note Avoid spraying cleaner directly onto the display or the keyboard 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Chapter 7 Preventing problems 97 98 User Guide Chapter 8 Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer This chapter contains the following topics e Diagnosing problems on page 99 e Troubleshooting on page 99 Diagnosing problems If you experience problems with your computer use the Lenovo Solution Center program as a starting point for solving them The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes e The Lenovo Solution Center program also is available for downloaded at http www lenovo com diags e If you are using other Windows operating system rather than Windows 7 or Windows 8 1 you can find the latest information about diagnostics for your computer at http w
84. e To return to the icon kai press F1 again Power on password You can set a power on password to help protect your computer against unauthorized access If you set a power on password the password prompt is displayed on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting changing or removing a power on password Before you start print these instructions To set change or remove a power on password do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again 2 When the logo screen is displayed press F1 to start the ThinkPad Setup program 3 Select Security gt Password gt Power on Password by using the directional keys Copyright Lenovo 2014 2015 67 4 Depending on your need do one of the following e To set a password do the following a Inthe Enter New Password field type a desired password and press Enter b Inthe Confirm New Password field retype the password and press Enter e To change a password do the following a Inthe Enter Current Password field type the current power on password and press Enter b Inthe Enter New Password field type the new power on password and press Enter then retype the password in the Confirm New Password field and Press Enter e To remove a password do the following a Inthe Enter Current Password field type the current power on password and press Enter b
85. e Rescue and Recovery program 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation 116 User Guide Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery program main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 117 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive or hybrid drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows
86. e ac power adapter and insert a needle or a straightened paper clip into the emergency reset hole to reset the computer H Speakers Your computer is equipped with a pair of stereo speakers Rear view Note Depending on the model your computer might look different from the following illustration Figure 5 Rear view Fan louvers Fan louvers The fan louvers and internal fan enable air to circulate in the computer and to ensure proper cooling especially the cooling of the microprocessor 6 User Guide Notes e To ensure proper airflow do not place any obstacles in front of the fan louvers e The fan louvers of your computer might get too hot when the computer is running heavy tasks When you are using or carrying the computer take care to avoid direct contact to the fan louvers Status indicators Your computer has several status indicators that show the status of your computer Note Depending on the model your computer might look different from the illustrations in this topic ED EJ Fn Lock indicator The Fn Lock indicator shows the status of the Fn Lock function For more information see Special keys on page 34 H Speaker mute indicator When the speaker mute indicator is on the speakers are muted EJ Microphone mute indicator When the microphone mute indicator is on the microphones are muted Chapter 1 Product overview 7 EJ Camera status indicator When the camera status indicator is on
87. e following topics e Registering your computer on page 17 e Frequently asked questions on page 17 e Using the tablet buttons on page 20 e Using the multi touch screen on page 20 e Operating modes on page 26 e Using the keyboard on page 32 e Special keys on page 34 e ThinkPad pointing device on page 36 e Power management on page 44 e Connecting to the network on page 47 e Using an external display on page 50 e Using audio features on page 51 e Using the camera on page 52 e Using a flash media card on page 52 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem In addition some locations offer extended privileges and services to registered users When you register your computer with Lenovo you also will receive the following benefits e Quicker service when you call Lenovo for help e Automatic notification of free software and special promotional offers To register your computer with Lenovo go to http www lenovo com register and follow the instructions on the screen to register your computer If you are using a Windows 7 operating system you also can register your computer through the preinstalled Lenovo Product Registration program The program launches automatically after you have used your computer for a period
88. e over discharged Do the following 1 Turn off the computer 2 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged built in battery If the built in battery cannot be fully charged in 24 hours call Lenovo Customer Service Center to have it serviced e Problem Your computer shuts down before the battery status icon shows that the battery is empty or the computer operates after the battery status icon shows that the battery is empty Solution Discharge and recharge the built in battery e Problem The operating time for a fully charged built in battery is short Solution Discharge and recharge the built in battery If your battery operating time is still short call Lenovo Customer Service Center to have it serviced e Problem The computer does not operate with a fully charged built in battery Solution The surge protector in the built in battery might be active Turn off the computer for one minute to reset the protector then turn on the computer again e Problem The built in battery cannot be charged Solution You cannot charge the battery when it is too hot Turn off the computer and allow it to cool to room temperature After it cools recharge the battery If it still cannot be charged call Lenovo Customer Service to have it serviced An ac power adapter problem Problem The ac power adapter is connected to the computer and the working e
89. e serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Copyright Lenovo 2014 2015 145 Information about your computer and preinstalled software if any is available in the documentation that comes with your computer That documentation includes printed books online books readme files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates They are available through Web download connection charges might apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for your Lenovo preloaded Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outside assistance If you experience a problem with your co
90. e static protective package that contains the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective package and install the part without setting it down When this is not possible place the static protective package on a smooth level surface and place the part on the package e Do not place the part on the computer cover or other metal surface Disabling the built in battery Before replacing any hardware component except the removable battery ensure that you have disabled the built in battery by doing the following 1 Turn off your computer and disconnect the ac power adapter and all cables from the computer 2 Turn on your computer When the ThinkPad logo is displayed immediately press F1 to enter ThinkPad Setup 3 Select Config gt Power The Power submenu is displayed 4 Select Disable built in battery and press Enter Copyright Lenovo 2014 2015 123 5 Select Yes in the Setup Confirmation window The built in battery is disabled and the computer turns off automatically Wait three to five minutes to let the computer cool Replacing the keyboard Before you start print these instructions Read the important safety information first See Important safety information on page vi Removing the keyboard To remove the k
91. e using a keyboard you can just start typing on the Start screen and then the search box and search results are displayed automatically In the list of results click Speech Recognition For more information about how to use and configure Speech Recognition see the Windows Help and Support information system Customizable text size Depending on your preference you can change only the text size instead of changing the size of everything on the desktop To change the text size open Control Panel and click Appearances and Personalization gt Display Then go to Change only the text size and set a text size that meets your needs Magnifier Your computer is equipped with the Microsoft Magnifier to help visually impaired people use the computer more comfortably Magnifier is a useful utility that enlarges part or all of your screen so that you can see the words and images better Magnifier is part of the Ease of Access Center To open Magnifier do the following e For Windows 7 Click the Start button click All Programs gt Accessories gt Ease of Access and then click Magnifier e For Windows 8 1 Click the Search icon on the top right corner of the Start screen and then type Magnifier into the displayed search box If you are using a keyboard you can just start typing on the Start screen and then the search box and search results are displayed automatically In the list of results click Magnifier For more information about how to
92. ea The more bars encompassed the better the signal is For the Windows 7 operating system you also can check the Access Connections gauge the Access Connections status icon or the Access Connections wireless status icon in the Windows notification area Access Connections gauge i Power to the wireless radio is off or no signal _ Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access point LT e Power to the wireless radio is on The signal strength of the wireless connection is marginal itl acti Power to the wireless radio is on The signal strength of the wireless connection is excellent Access Connections status icon a No location profile is active or none exists 2 Current location profile is disconnected 3 Current location profile is connected Access Connections wireless status icon Power to the wireless radio is off il Power to the wireless radio is on No association ui Power to the wireless radio is on No signal Power to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The signal strength of the wireless connection is marginal Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wi
93. ecovery backup or to restore your hard disk drive or hybrid drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive or hybrid drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 119 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive or hybrid drive Notes 1 2 The recovery operations you can perform using a rescue medium vary depending on the operating system The rescue disc can be started in all types of external optical drives Creating a rescue medium This section provides instructions on how to create a rescue medium 1 5 From the Windows desktop click Start gt All Programs Lenovo Thi
94. ect Exchange Protocol OBEX e Object Push Profile OPP e Personal Area Networking Profile PAN e Phone Book Access Profile PBAP e Service Discovery Protocol SDP e Synchronization Profile SYNC e Video Distribution Profile VDP e Generic Attribute Profile GATT e Proximity Profile Copyright Lenovo 2014 2015 149 e Find Me Profile e Immediate Alert Profile e Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro expl
95. ed Note To display the list ensure that airplane mode flight mode is set to off 2 Double click a network to connect to it Provide required information if needed If you need to connect to different wireless networks in different locations use the following software to manage multiple network profiles so that the computer automatically connects to an available network when the location changes e For Windows 7 Use the Access Connections program For more information see Accessing Lenovo programs on the Windows 7 operating system on page 12 e For Windows 8 1 Open the Lenovo Settings program and click Location Awareness For more information see Accessing Lenovo programs on the Windows 8 1 operating system on page 13 Tips for using the wireless LAN feature To achieve the best connection use the following guidelines e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e Open your computer lid to an angle of slightly more than 90 degrees e f you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded 48 User Guide Checking the wireless LAN connection status You can check the wireless LAN connection status through the wireless network connection status icon in the Windows notification ar
96. ed and the autorotate off indicator is displayed on your screen In the stand mode you can use the special buttons to control your computer For instructions on how to use the special buttons refer to Using the tablet buttons on page 20 Tablet mode You can use the computer in the tablet mode in scenarios that require frequent interaction with the screen such as browsing the Web site Chapter 2 Using your computer 29 Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display If your computer is in the stand mode do the following to turn the computer from the stand mode into the tablet mode Note Depending on the model your computer might look different from the illustrations in this topic 1 Position your computer as shown and slowly rotate the computer display clockwise 2 Position your computer as shown Your computer is now in the tablet mode By default the autorotate feature is enabled 3 To avoid undesired screen rotation in the tablet mode press the screen rotation lock button to disable the autorotate feature For instructions on how to use the button refer to Using the tablet buttons on page 20 Note After you press the screen rotation lock button the autorotate feature is disabled and the autorotate off indicator is displayed on your sc
97. een to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled applications and device drivers on page 119 2 Some computers come with Microsoft Office or Microsoft Works preinstalled If you need to recover or reinstall your Microsoft Office or Microsoft Works applications you must use the Microsoft Office CD or Microsoft Works CD These discs are provided only with computers preinstalled with Microsoft Office or Microsoft Works Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive or hybrid drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your hard disk drive or hybrid drive e Onan attached external USB hard disk drive e Ona network drive e On recordable discs an external recordable optical drive is required for this option After you have backed up the contents on the hard disk drive or hybrid drive you can restore the complete contents of the hard disk drive or hybrid drive restore only the selected files or restore only the Windows operating system and applications Performing a backup operation This section provides instructions on how to perform a backup operation using th
98. eep mode unexpectedly Solution If the microprocessor overheats the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components Check the settings for sleep mode Chapter 8 Troubleshooting computer problems 111 e Problem The computer enters sleep mode the sleep indicator turns on immediately after the power on self test Solution Ensure that The battery is charged The operating temperature is within the acceptable range Refer to Operating environment on page 12 If the battery is charged and the temperature is within range have the computer serviced e Problem A critical low battery error occurs and the computer immediately turns off Solution The battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet e Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press the display mode switching key to bring up the computer display e Problem The computer does
99. eing changed by unauthorized users By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change the items in the ThinkPad Setup program If you select and enable Password at unattended boot a password prompt will be displayed when the computer is turned on from either a power off or hibernation state If you select Disabled no password prompt will be displayed the computer goes ahead and loads the operating system To prevent unauthorized access you can set the user authentication on the operating system If you select and enable Password at restart a password prompt will be displayed when you restart the computer If you select Disabled no password prompt will be displayed the computer goes ahead and loads the operating system To prevent unauthorized access you can set the user authentication on the operating system If the Security password is set this option is used to specify whether the Security password must be entered to display the F12 boot device list Select Enabled to prompt for the Security password Select Disabled to proceed without any user action required Select Enabled to show the POST 0199 error and prompt for the Security password Select Disabled to hide the POST 0199 error and proceed without any user action needed Specify a minimum length for power on password and hard disk passwords If you set the supervisor password a
100. em is waiting for a power on hard disk or supervisor password Different beeps will be sounded when the entered password matches or does not match the configured password Keyboard Beep Disabled Enabled Enable or disable the keyboard beep when unmanageable key combinations are pressed Date and Time menu To change the date or time of your computer select the Date Time tab from the ThinkPad Setup menu Then do the following 1 Use the pointer keys to select System Date or System Time 2 Type a date or time Security menu To change the security settings of your computer select the Security tab from the ThinkPad Setup menu The following table lists the Security menu items Default values are in boldface Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Chapter 6 Advanced configuration 83 Table 5 Security menu items Password Supervisor Password Lock UEFI BIOS Settings Password at Unattended Boot Password at Restart Password at Boot Device List Password Count Exceeded Error Set Minimum Length 84 User Guide Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled x characters 4 lt x lt 12 Refer to Supervisor password on page 68 Enable or disable the function that protects items in the ThinkPad Setup program from b
101. ent This section contains the following topics e Rotating the computer display on page 26 e Notebook mode on page 27 e Stand mode on page 28 e Tablet mode on page 29 e Tent mode on page 31 Enabling the operating modes To provide your computer the flexibility of being used in various operating modes enable the operating modes first For the Windows 7 operating system do one of the following to enable the operating modes e When you enter the Windows 7 operating system for the first time the Enable sensors window is displayed Then click Enable this sensor e Go to Control Panel Click All Control Panel Items gt Location and Other Sensors Then select the check box for STMicroelectronics Sensor Hub For the Windows 8 operating system the operating modes are enabled by default Rotating the computer display This topic provides instructions on how to rotate the display of your ThinkPad Yoga 14 computer properly This topic also provides information on the operating modes of your computer and corresponding display angle ranges You can open the computer display to any angle within a range of up to 360 degrees as shown in the following illustration 26 User Guide Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display Note Depe
102. er to Using the tablet buttons on page 20 After you press the screen rotation lock button the autorotate feature is disabled and the autorotate off indicator is displayed on your screen Stand mode You can use the ThinkPad Yoga 14 computer in the stand mode in scenarios that require limited interaction with the screen such as viewing photos and playing videos Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display If your computer is in the notebook mode do the following to turn the computer from the notebook mode into the stand mode Note Depending on the model your computer might look different from the illustrations in this topic 1 Slowly rotate the display clockwise until the back of the display is facing the base cover 28 User Guide 2 Position your computer as shown Your computer is now in the stand mode In the stand mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically disabled By default the autorotate feature is enabled To avoid undesired screen rotation press the screen rotation lock button to disable the autorotate feature For instructions on how to use the button refer to Using the tablet buttons on page 20 After you press the screen rotation lock button the autorotate feature is disabl
103. er Current Password field and press Enter 3 Type the new password in the Enter New Password field and press Enter then retype the new password in the Confirm New Password field and press Enter 4 A Setup Notice window is displayed Press Enter again to continue The user hard disk password is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice the user hard disk password is removed Tips on using the hard disk passwords e You can set the minimum length of a hard disk password through the Security menu e If you set a hard disk password of over seven characters the hard disk drive or hybrid drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive or hybrid drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot access the drive e Record your password and store it in a safe place If you forget the user hard disk password or both user and master hard disk passwords Lenovo cannot reset your passwords or recover data from the hard disk drive or hybrid drive You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive or hybrid drive replaced Proof of purchase is required and a fee will be charged for parts and service Hard disk security To protect passwords from unauthorized security
104. es e Display resolution 1920 by 1080 10 User Guide e Color display with the thin film transistor TFT technology e Brightness control e Camera e Microphones Keyboard e Function keys e Keyboard frame travel function e 6 row backlight keyboard e ThinkPad pointing device Interface e ac power connector e Always On USB 2 0 connector e Audio connector e 4 in 1 media card slot e HDMI connector e Lenovo OneLink connector e Two USB 3 0 connectors Tablet features e Multi touch screen e Volume control buttons e Screen rotation lock button e Windows Start screen control Wireless features e Integrated wireless LAN e Integrated Bluetooth Security feature Fingerprint reader available on some models Specifications This section lists the physical specifications for your computer Size e Width 336 8 mm 13 26 inches e Depth 230 8 mm 9 07 inches e Height 21 mm 0 83 inch Heat output e 45 W 154 Btu hr maximum e 65 W 222 Btu hr maximum Chapter 1 Product overview 11 Power source ac power adapter e Sine wave input at 50 60 Hz e Input rating of the ac power adapter 100 240 V ac 50 60 Hz Operating environment This section provides information about your computer operating environment Environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C 41 F to 35 0 C 95 F Storage 5 0
105. eyboard do the following Note Your computer might look different from the illustrations in this topic 1 Disable the built in battery See Disabling the built in battery on page 123 2 Disconnect the ac power adapter and all cables from the computer Wait several minutes to let the computer cool 3 Close the computer lid and turn the computer over 4 Remove the screws that secure the keyboard 5 Push hard in the direction shown by the arrows to unlatch the front edge of the keyboard the edge that is close to you 124 User Guide 6 Pivot the keyboard slightly upward as shown by the arrow ER Then turn over the keyboard as shown by the arrow H 7 Detach the connectors and remove the keyboard Installing the new keyboard To install the new keyboard do the following Chapter 10 Replacing devices 125 1 Attach the connectors and then turn over the keyboard 2 Insert the keyboard as shown by the arrows Ensure that the rear edge of the keyboard the edge that is close to the computer display is under the frame of the keyboard bezel 126 User Guide 3 Slide the keyboard in the direction shown by the arrows until the latches of the keyboard are hidden under the keyboard bezel 4 Turn the computer over and reinstall the screws 4 5 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing the base cover assembly Before you start print t
106. eyboard shortcuts Keyboard shortcuts are combinations of two or more keys that you can use to perform a task that would typically require a mouse or other pointing devices Keyboard shortcuts provide an easier alternative to interact with your computer as you work with the Windows operating system and most applications The following table contains keyboard shortcuts that can help make your computer easier to use Keyboard shortcut Function S O Windows logo key U Open the Ease of Access Center Right Shift for eight seconds Turn Filter Keys on or off Num Lock for five seconds Left Alt Left Shift Num Lock Left Alt Left Shift PrtScn or PrtSc For more information go to http windows microsoft com and then type any of the following keywords for searching keyboard shortcuts access keys key combinations shortcut keys On Screen Keyboard If you prefer to type or enter data into your computer without using a physical keyboard you can use On Screen Keyboard On Screen Keyboard displays a visual keyboard with all the standard keys You can select keys using the mouse or another pointing device or you can tap to select the keys if your computer supports multi touch screen To open On Screen Keyboard do the following e For Windows 7 Click the Start button Then type On Screen Keyboard into the search field In the list of results click On Screen Keyboard e For Windows 8 1 Click the Search icon on the top right corner of the
107. ftware changes driver updates minor issues you have experienced and how you resolved the minor issues e If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine the following tips might help along the way Remove all external devices such as the printer keyboard and so on Make sure that your battery is charged and your computer has the ac power connected Copyright Lenovo 2014 2015 93 Access ThinkPad Setup and load the default settings Restart the computer and start the recovery operation If your computer uses discs as the recovery media do not remove the disc from the drive until prompted to do so e For suspected hard disk drive or hybrid drive issues refer to Diagnosing problems on page 99 and runa diagnostic test for the drive before you call the Customer Support Center If your computer does not start up download the files to create a bootable self test medium from http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further e f required you can find the contact information about the Customer Support Center for your country or region at http www lenovo com support phone When calling the Customer Support Center make sure that you have y
108. ges Save the changes and restart the computer e Exit Discarding Changes Discard the changes and restart the computer Note The changes of the following submenu items will not be discarded and can be reset in ThinkPad Setup menu Date amp Time Supervisor password Power on password Hard disk password e Load Setup Defaults Restore to the factory default settings Note Enable OS Optimized Defaults to meet the Windows 8 1 certification requirements When you change this setting some other settings are changed automatically such as CSM Support UEFI Legacy Boot Secure Boot and Secure RollBack Prevention Ensure that you do not enable the OS Optimized Defaults if your computer is only installed with the Windows 7 operating system e Discard Changes Discard the changes Note The changes of the following submenu items will not be discarded and can be reset in ThinkPad Setup menu Date amp Time Supervisor password Power on password Hard disk password e Save Changes Save the changes Updating the UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on The UEFI BIOS initializes the hardware components and loads the operating system and other programs You can update the UEFI BIOS by starting your computer from a flash update optical disc or a flash update program running in the Windows environment When you install a new program a device driver or hardware y
109. hat the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com services_warranty jp ja recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting an
110. he surface of the reader with your fingernail or anything hard e Using or touching the reader with a dirty finger If you notice any of the following conditions gently clean the surface of the reader with a dry soft lint free cloth e The surface of the reader is dirty or stained e The surface of the reader is wet e The reader often fails to enroll or authenticate your fingerprint If your finger has any of the following conditions you might not be able to register or authenticate it e Your finger is wrinkled e Your finger is rough dry or injured e Your finger is stained with dirt mud or oil e The surface of your finger is different from when you enrolled your fingerprint e Your finger is wet e A finger is used that has not been enrolled To improve the situation try the following e Clean or wipe your hands to remove any excess dirt or moisture from the fingers e Enroll and use a different finger for authentication For more information on how to use the fingerprint reader refer to the help system of the Touch Fingerprint Manager program 74 User Guide Notice on deleting data from your storage drive Some of the data stored on storage drive might be sensitive Handing your computer over to someone else without deleting the installed software such as operating systems and application software might even violate license agreements Be sure to delete data stored on the storage drive before you dispose of sell
111. hese instructions Read the important safety information first See Important safety information on page vi To replace the base cover assembly do the following 1 Disable the built in battery See Disabling the built in battery on page 123 2 Close the computer display and turn the computer over Chapter 10 Replacing devices 127 3 Remove the screw caps Fl and the screws H 128 User Guide 5 Pry up the latches and then remove the base cover assembly Chapter 10 Replacing devices 129 7 Tighten the screws to secure the base cover assembly 9 Turn the computer over again Connect the ac power adapter and all cables Replacing the memory module Before you start print these instructions Read the important safety information first See Important safety information on page vi Increasing memory capacity is an effective way to make programs run faster To replace the memory module read the following prerequisites and then the instructions Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the memory module 130 User Guide Replacing the memory module To
112. his type of ThinkPad pointing device consists of the following components El TrackPoint pointing device EI Trackpad By default both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled To change the settings see Customizing the ThinkPad pointing device on page 43 TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse such as pointing clicking and scrolling Chapter 2 Using your computer 37 The TrackPoint pointing device consists of a TrackPoint pointing stick and a set of TrackPoint buttons El TrackPoint pointing stick H Left click button primary click button EI Right click button secondary click button EJ Scroll bar To use the TrackPoint pointing device refer to the following instructions Note Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing stick nonslip cap Use either thumb to press the left click button or right click button e Point Use the TrackPoint pointing stick J to move the pointer on the screen To use the pointing stick apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard The pointer moves accordingly but the pointing stick itself does not move The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick e Left click Press the left click
113. ht be corrupt or missing Update the driver by referring to the previous solution for the procedure to make sure that the correct device driver is installed e Problem My computer is a Gigabit Ethernet model and use a speed of 1000 Mbps but the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X e Problem The Wake On LAN feature is not working Solution Ensure that Wake On LAN is enabled in ThinkPad Setup If it is check with your LAN administrator for the necessary settings e Problem My computer is a Gigabit Ethernet model but the computer cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure that the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Problem cannot connect to the network using the built in wireless network card Solution Make sure that e Your wireless LAN driver is the latest version e Your computer is within range of a wireless access point e The wireless radio is enabled Chapter 8 Troubleshooting computer problems 103 Note If you are using the Windows 7 operating system click Show hidden icons on the windows notification area The Access Connections icon is displayed For more information about the icon refer
114. ible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Appendix A Regulatory information 151 Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 FC Industry Canada Class B emission compliance statement CAN ICES 3 B NMB 3 B European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The
115. ice Bra Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Polyvinyl Chloride PVC cable and cord notice Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Copyright Lenovo 2014 2015 xiii xiv User Guide Chapter 1 Product overview This chapter provides information about the locations of connectors locations of important product labels computer features specifications operating environment and preinstalled programs This chapter contains the following topics e Locating computer controls connectors and indicators on page 1 e Locating important product information on page 8 e Features on page 10 e Specifications on page 11 e Operating environment on page 12 e Lenovo programs on page 12 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer
116. ices This chapter provides instructions on how to install or replace hardware for your computer e Static electricity prevention on page 123 e Disabling the built in battery on page 123 e Replacing the keyboard on page 124 e Replacing the base cover assembly on page 127 e Replacing the memory module on page 130 e Replacing the internal storage drive on page 131 e Replacing the button I O card on page 134 e Replacing the audio OneLink ac power USB card on page 136 e Replacing the speaker assembly on page 139 e Replacing the coin cell battery on page 141 Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option or a CRU do not open the static protective package that contains the part until the instructions direct you to install the part When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch th
117. ide view Note Depending on the model your computer might look different from the following illustration Figure 3 Left side view ac power connector E Lenovo OneLink connector 4 User Guide ac power connector E Lenovo OneLink connector When the ac power adapter is connected to the ac power connector the ac power adapter provides ac power to the computer and charges the battery When a supported ThinkPad OneLink Dock option is connected to the Lenovo OneLink connector the option can not only extend the computer capabilities but also provide ac power to the computer and charge the battery To use the Lenovo OneLink connector remove the connector cover from the Lenovo OneLink connector first EJ Always On USB connector USB 2 0 connector By default the Always On USB connector enables you to charge some mobile digital devices and smartphones when your computer is in the following situations e When your computer is on or in sleep mode e When your computer is in hibernation mode or is turned off but connected to ac power If you want to charge these devices when your computer is in hibernation mode or is turned off and the computer is not connected to ac power do the following e For Windows 7 Start the Power Manager program and click the Global Power Settings tab Then select Enable USB charge from the computer battery even when the computer is off and click OK or Apply e For Windows 8 1 Press the Windows key to go
118. image is preinstalled in the recovery partition on your computer The Windows recovery image enables you to refresh your computer or reset your computer to the factory default settings You can create recovery media as backups or replacement for the Windows recovery image With the recovery media you can troubleshoot and fix the problems on your computer even if you cannot start the Windows 8 1 operating system It is recommended that you create recovery media as early as possible For more information see Creating and using recovery media on page 121 Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program you can refresh your computer without losing your personal files or changing your settings Attention If you refresh your computer the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled but all other programs will be removed To refresh your computer do the following 1 Move your pointer to the top right or bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Refresh your PC without affecting your files section click Get started 3 Follow the instructions on the screen to refresh your computer 120 User Guide Resetting your computer to the factory default settings If you want to recycle your com
119. ing headphones or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information Plastic bag not
120. ion is not displayed Using the fingerprint reader Depending on the model your computer might have a fingerprint reader Fingerprint authentication can replace your Windows password In this way you can log on to your computer simply and securely To enable fingerprint authentication enroll your fingerprints first Enrolling your fingerprints To enroll your fingerprints do the following 1 Start the Touch Fingerprint Manager program For instructions on how to start the Touch Fingerprint Manager program see Lenovo programs on page 12 2 Enter the Windows password as required 3 Click or tap the icon for the finger that you want to enroll 4 Constantly scan your corresponding finger on the fingerprint reader until the enrollment is completed Note It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers Scanning your finger To scan your finger do the following 1 Tap the fingerprint reader with the top joint of your finger and hold your finger there for two to three seconds with a little pressure Then lift up the finger to complete one scan Chapter 5 Security 73 2 Follow the on screen instructions to complete several scans until the enrollment is completed Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly e Scratching the surface of the reader with a hard pointed object e Scraping t
121. istance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available e Machine type and model e Serial numbers of your computer monitor and other components or your proof of purchase e Description of the problem e Exact wording of any error messages e Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installations services Service availability and service name might vary by country For more information about these services go to http w
122. ith other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement Manor Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem
123. itor that supports Digital Visual Interface DVI connection Lenovo OneLink connector Connect the Lenovo OneLink connector to the computer 58 User Guide Chapter 4 You and your computer This chapter provides information about accessibility comfort and traveling with your computer e Accessibility and comfort on page 59 e Traveling with your computer on page 64 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area See Accessibility information on page 60 Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the maximum benefits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance
124. ity Order submenu 3 Select the drive that contains the Windows 8 1 operating system installation program for example USB HDD 4 Press the F10 key to exit the ThinkPad Setup program 5 Connect the drive that contains the Windows 8 1 operating system installation program to the computer and restart the computer 6 Install the Windows 8 1 fix modules Go to the Microsoft Knowledge Base home page at http support microsoft com Type the number of the fix module in the search field then click Search 7 Install the registry patches To download and install the registry patches go to the Lenovo Support Web site at http www lenovo com support 78 User Guide 8 Install the device drivers See Installing device drivers on page 79 Note After installing the operating system do not change the initial UEFI Legacy Boot setting in the ThinkPad Setup program Otherwise the operating system will not start correctly When you install the Windows 8 1 operating system you might need one of the following country or region codes Installing device drivers Device driver is the program that operates a particular hardware device of the computer If a device does not perform well or you install anew device you need to install or update the corresponding device driver For example if you use the Windows 7 operating system to use the USB 3 0 connector you need to download and install the USB 3 0 driver To download the lates
125. ive as a bootable device The M 2 solid state drive is used for cache function and to support the Intel Rapid Start Technology To install the Windows 7 operating system do the following 1 Copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device e The supplement files for the Windows 7 operating system are in the C SWTOOLS OSFIXES directory e The device drivers are in the C SWTOOLS DRIVERS directory e The preinstalled programs are in the C SWTOOLS APPS directory 2 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 79 3 Select Startup gt UEFI Legacy Boot Then do one of the following e To install the Windows 7 32 bit operating system select Legacy Only or Both e To install the Windows 7 64 bit operating system in Legacy mode select Legacy Only e To install the Windows 7 64 bit operating system in UEFI mode select UEFI Only Press the F10 key to exit the ThinkPad Setup program Insert the Windows 7 operating system installation DVD into the optical drive and restart the computer Restore the C SWTOOLS directory that you backed up before installing the Windows 7 operating system N oO f Install the device drivers See Installing device drivers on page 79 Copyright Lenovo 2014 2015 77 8 Install the Windows 7 fix modules You can find the Windows 7 fix modules in the C SWTOOLS OSFIXES directory For more information go
126. k is removable After you use the cap for a period of time you might consider replacing the cap with a new one Note Ensure that you use a cap with grooves E as shown in the following illustration Chapter 2 Using your computer 43 Power management When you use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power Spend more time unplugged with ThinkPad batteries Mobility has revolutionized business by enabling you to take your work wherever you go With ThinkPad batteries you will be able to work longer without being tied to an electrical outlet Checking the battery status The battery status icon in the Windows notification area displays the percentage of battery power remaining The rate at which you use battery power will determine how long you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work e The way you use your computer For example How often you access the storage drive How bright you make the computer display How often you use the wireless features To check for detailed battery stat
127. kaline Use 5 parts water to 1 part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth oO AON DOO FW PY Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyboard To clean the computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth Note Avoid spraying cleaner directly onto the display or the keyboard 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Ensure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer 96 User Guide Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outsid
128. ke your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer immediately The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wait until you are certain that all the liquid is dry before turning on your computer Note If you want to replace your keyboard you can purchase a new one Error messages e Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct e Message 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Setup Solution Checksum of the Security settings in the EFI Variable is not correct Enter ThinkPad Setup to check the Security settings Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced e Message 0187 EAIA data access error Solution Enter ThinkPad Setup to check the Security settings Press F10 and then press Enter to restart the system e Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block 0 and 1 Reset the block 0 and 1 for example the box Serial Number and or block 4 and 5 for example the UUID 100 User Guide Message 0189 Invalid RFID configuration information area Solution The EEPROM checksum is not correct block 4 and 5 Reset the block 0 and 1 for example
129. l Intel SpeedStep and Intel vPro are trademarks of Intel Corporation in the U S and or other countries BitLocker Microsoft and Windows are trademarks of the Microsoft group of companies The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product and service names may be trademarks or service marks of others 166 User Guide ThinkPad
130. lectrical outlet but the power adapter power plug icon is not displayed on the windows notification area Also the system status indicator does not blink Solution Do the following 1 Ensure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see Safety Warranty and Setup Guide that comes with your computer 2 If the connection of the ac power adapter is correct turn off the computer then disconnect the ac power adapter 110 User Guide 3 Reconnect the ac power adapter then turn on the computer 4 If the power adapter icon still is not displayed on the windows notification area and the system status indicator does not blink have the ac power adapter and your computer serviced Note To display the power adapter power plug icon click Show hidden icons on the windows notification area Power problems Print these instructions now and keep the instructions with your computer for reference later If your computer is getting no power at all check the following items 1 Verify the power button Refer to Status indicators on page 7 The power button is lit whenever the computer is on 2 Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet 3 Inspect the ac power adapter Check for any physical damage and ensure that the power cable is firmly attached to the adapter brick a
131. less display and follow the instructions on the screen For more information see the help information systems of the Lenovo QuickDisplay program and the Windows 8 1 operating system 50 User Guide Choosing a display mode You can display your desktop and apps on the computer display the external display or both To choose 4 how to display the video output press the display mode switching key laid and then select a display mode you prefer There are four display modes e Disconnect Displays the video output only on your computer screen Note Depending on the situation you might see Disconnect PC screen only Computer only or Disconnect projector e Duplicate Displays the same video output on both your computer screen and an external display e Extend Extends the video output from your computer display to an external display You can drag and move items between the two displays e Projector only Shows the video output only on an external display Note Depending on the situation you might see Projector only or Second screen only Note If you show DOS or programs using DirectDraw or Direct3D in full screen mode only the main display shows the video output Changing display settings You can change the display settings such as the display resolution font size and so on To change the display settings do the following 1 Open Control Panel and click Appearance and Personalization 2 Click Display for further c
132. lick the Advanced tab and ensure that the settings in the Windows Color System Defaults area are set as desired If you are prompted for an administrator password or confirmation type the password or provide confirmation e Problem Incorrect characters are displayed on the screen Solution Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power button for four seconds or more to turn off your computer then turn it on again e Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time e Problem My screen keeps blanking when do not want it to Solution If your computer is preinstalled with the Windows 7 operating system you can disable any system timers such as the LCD turn off timer or the blank timer by doing the following 1 Start Power Manager 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans If your computer is preinstalled with the Windows 8 1 operating system doing the following 1 Go the desktop
133. lt or Control Panel might be different from the program name You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table 12 User Guide Note If you do not find the program you need open the Lenovo ThinkVantage Tools program to find the dimmed icon for the program Then double click the icon to install the program To access Lenovo programs through Windows Search do the following 1 Click the Start button and then type the program name or the icon name into the search box 2 Locate the program by the program name or the icon name and then click the program to launch it To access Lenovo programs from Control Panel do the following Note Some Lenovo programs might not be displayed in Control Panel To find these programs use Windows Search 1 Click Start gt Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Locate the program by the icon name and then click the program to launch it Depending on the model your computer might support the following Lenovo programs Note The available programs are subject to change without notice Table 1 Lenovo programs available on the Windows 7 operating system Program name inne SSCS Lenovo wicophone me Fingerprint Manager Pro or Touch Fingerprint Manager Lenovo Fingerprint Manager Pro or Touch Fingerprint Manager Accessing Lenovo programs on the Windows 8
134. mes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first ensure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself and adjust the settings there Usually the external monitor has buttons for access to the setup menu For details see the documentation that comes with the monitor Audio problems e Problem Wave or MIDI sound does not play correctly Solution Ensure that the built in audio device is configured correctly 1 Open Control Panel 2 Click Hardware and Sound 108 User Guide 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 Double click Sound video and game controllers 5 Make sure that the Conexant HD Audio driver is enabled and configured correctly e Problem Recordings made using the microphone input are not loud enough Solution Ensure that the Microphone Boost function is turned on and set by doing the following 1 Open Control Panel Click Hardware and Sound Click Sound Click the Recording tab in the Sound window Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click
135. mon problems with ports and connectors Chapter 8 Troubleshooting computer problems 113 A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Ensure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window go to Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Diagnosing problems on page 99 for a diagnostic test of the USB connector 114 User Guide Chapter 9 Recovery overview This chapter provides information about the recovery solutions provided by Lenovo e Recovery overview for the Windows 7 operating system on page 115 e Recovery overview for the Windows 8 1 operating system on page 120 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system Notes e There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of your operating system e The product on the recovery media might be used only for the following purposes Restore the product preinstalled on your computer
136. mputer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including readme files and help information systems which comes with the operating system or application program ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 99 for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determinati
137. n it off e Put it in sleep mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides adequate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case ensure that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Do not carry your computer in the notebook mode stand mode tablet mode or tent mode Carry your computer with the display closed only Important safety information This information can help you safely use your notebook computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the ins
138. n you are using certain apps e Depending on the model the trackpad on your computer might look different from the illustrations in this topic ry EN K 42 User Guide Tap Tap anywhere on the trackpad with one finger to select or open an item Two finger scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Two finger zoom out Put two fingers on the trackpad and move them closer together to zoom out Two finger tap Tap anywhere on the trackpad with two fingers to display a shortcut menu Two finger rotate Put two fingers on the trackpad and rotate them clockwise or counterclockwise to rotate an item ae Two finger zoom in Put two fingers on the trackpad and 4 move them farther apart to zoom in 4 Three finger swipe gt Put three fingers on the trackpad m and move them left to show the t next item Move them right to i show the previous item 1 Four finger swipe Put four fingers on the trackpad 4 I and move them downward to show the desktop Four finger swipe Put four fingers on the trackpad and move them upward to view and choose from opened apps Note The following touch gestures are available only on the Windows 8 1 operating system Swipe from the top edge From the Start screen or the current app swipe in from the top edge of the trackpad with
139. nada wd dh ee eee 197 European Union Compliance to the Recycling information for China ioe a tn a TOF Electromagnetic Compatibility Directive 152 German Class B compliance statement 152 Appendix C Restriction of Hazardous Korea Class B compliance statement 153 Substances Directive RoHS 159 Japan VCCI Class B compliance statement 153 European Union RoHS 159 Japan compliance statement for products China RoHS 160 which connect to the power mains with Turkish ROHS 2 222222160 rated current less than or equal to 20 A per phase ae ee 153 Ukraine RoHS a aad Oe ee Gee ON Lenovo re service information for ndia ROMS g A ee ie RN Taiwan Katee a ar a er EOS Eurasian compliance maik Boe ch at ob lee TDS RAES D ENERGY STAR model Brazil regulatory notice 153 information 163 Mexico regulatory notice 153 AppendixE Notices 165 Appendix B WEEE and T recyeling Trademarks 2 2 2 2 2 nn nn nn 166 statements 155 Copyright Lenovo 2014 2015 iii iv User Guide Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the b
140. nce mark EH Brazil regulatory notice Ouvir sons com mais de 85 decib is por longos periodos pode provocar danos ao sistema auditivo Mexico regulatory notice Advertencia En Mexico la operaci n de este equipo est sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operaci n no deseada Appendix A Regulatory information 153 154 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www lenovo com social_responsibility us en Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example the European WEEE Directive India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable within each geography This label is applied to various products to indicate t
141. nd color quality are correctly set The monitor type is correct To check these settings do the following 1 Right click anywhere on the desktop and click Screen resolution 2 Click Advanced Settings 3 Click the Adapter tab to ensure that the correct device driver name is shown in the Adapter Information window Then click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If the device is not working correctly click the Troubleshoot button and follow the instructions on the screen Note The device driver name depends on the video chip that has been installed on your computer 4 Click the Monitor tab to ensure that the correct monitor type is shown in the Monitor Type window Then click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the Chapter 8 Troubleshooting computer problems 105 device is working correctly If the device is not working correctly click the Troubleshoot button and follow the instructions on the screen Note The device driver name depends on the video chip that has been installed on your computer 5 Click the Color Management tab and then click the Color Management button In the displayed Color Management window c
142. nd specify a minimum length for passwords no one but you can change the length Table 5 Security menu items a Submenu ten ___ Password i Hard Disk1 Password e Disabled e Enabled Hard Disk2 Password Security Chip Security Chip Security Reporting Options Clear Security Chip Intel R TXT Feature Physical Presence for Provisioning e Disabled e Enabled e Disabled e Enabled e Active e Inactive e Disabled e Disabled e Enabled e Disabled e Enabled Refer to Power on password on page 67 Refer to Hard disk passwords on page 69 Refer to Hard disk passwords on page 69 Note This item is available when your computer is equipped with an M 2 solid state drive If you select Active the security chip will be functional If you select Inactive the Security Chip option will be visible but the security chip will not be functional If you select Disabled the Security Chip option will be hidden and the security chip will not be functional Enable or disable the following security reporting options e BIOS ROM Strings Reporting BIOS text string e SMBIOS Reporting SMBIOS Note This item is available when Security Chip is set as Active This option is used to clear encryption keys It will not be possible to access already encrypted data after these keys are cleared Note This item is available when Security Chip is set as Active Enable or disable the Intel Tru
143. nd the computer 4 Verify the ac power source is working by attaching another device to the outlet If your computer does not run on battery power do the following 1 If the battery runs out of power attach ac power adapter to recharge the battery 2 If the battery is charged but the computer does not run call Lenovo Customer Service Center to have it serviced A power button problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency reset hole To locate the emergency reset hole refer to Bottom view on page 6 Boot problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads follow the appropriate corrective actions for POST error messages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Go to the Lenovo Support Web site at http www lenovo com support and search for the error message 2 Go to the Microsoft Knowledge Base homepage at http support microsoft com and search for the error message Sleep and hibernation problems e Problem The computer enters sl
144. ndependently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive or hybrid drive from a Rescue and Recovery backup or restore the hard disk drive or hybrid drive to the factory default settings all files on the primary hard disk drive or hybrid drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive or hybrid drive to other media To start the Rescue and Recovery workspace do the following 1 Ensure that the computer is turned off 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Chapter 9 Recovery overview 117 Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 120 4 Do one of the following e To rescue files from your hard disk drive your hybrid drive or a backup click Rescue files and follow the instructions on the screen e To restore your hard disk drive or hybrid drive from a Rescue and R
145. nding on the model your computer might look different from the following illustration Display angle for each operating mode The angle between the front of the computer display and the keyboard is different in each operating mode The following table lists the angle range for each operating mode Table 2 Display angle for each operating mode no more than 190 degrees more than 190 degrees and 360 degrees no less than 270 degrees less than 350 degrees and no more than 340 degrees Notebook mode You can use the computer in the notebook mode in scenarios that require using a keyboard and a mouse such as editing documents and writing e mails Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display Open the computer display slowly as shown in the following illustration Your computer is now in the notebook mode Note Depending on the model your computer might look different from the following illustration Chapter 2 Using your computer 27 In the notebook mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically enabled By default the autorotate feature is enabled To avoid undesired screen rotation press the screen rotation lock button to disable the autorotate feature For instructions on how to use the button ref
146. nect all the cables from the audio OneLink ac power USB card 136 User Guide 6 Remove the dc in bracket 7 Remove the audio OneLink ac power USB card Chapter 10 Replacing devices 137 8 Install the new card in place 9 Install the dc in bracket in place 138 User Guide 10 Reinstall the screws to secure the audio OneLink ac power USB card 11 Reconnect all the cables 12 Reinstall the base cover assembly 13 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing the speaker assembly Before you start print these instructions Read the important safety information first See Important safety information on page vi To replace the speaker assembly do the following 1 Disable the built in battery See Disabling the built in battery on page 123 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 127 Chapter 10 Replacing devices 139 4 Detach the connector 140 User Guide 6 Install the new speaker assembly in place Then install the screws to secure the speaker assembly 7 Reattach the connector 8 Reinstall the base cover assembly 9 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing the coin cell battery Before you start print these instructions Read the im
147. ng on page 99 e Power problems on page 111 Chapter 2 Using your computer 19 Using the special buttons This topic provides instructions on how to use the special buttons The computer is equipped with special buttons as shown in the following illustration You can control some functions of your computer through the special buttons without the use of the keyboard Power button Press the power button to turn on the computer Ea Speaker volume up button Press the speaker volume up button to increase the speaker volume EJ Speaker volume down button Press the speaker volume down button to decrease the speaker volume J Screen rotation lock button Press the screen rotation lock button to lock the screen rotation function H Windows Start screen control Press the Windows Start screen control to switch between the current workspace and the Start screen or to wake up the computer from sleep mode Using the multi touch screen This topic provides instructions on how to use the multi touch screen Notes e Your computer screen might look different from the following illustrations e Depending on the app you use some gestures might not be available 20 User Guide Touch gesture touch models only Touch Tap Mouse action Click Function Open an app or perform an a
148. ng selecting and dragging are all part of a single process that you can perform without moving your fingers from a typing position For more information see ThinkPad pointing device on page 36 EJ Windows Start screen control Press the Windows Start screen control to switch between the current workspace and the Start screen or press the Windows Start screen control to wake up the computer from sleep mode EQ Multi touch screen Your computer comes with a multi touch screen For more information see Using the multi touch screen on page 20 2 User Guide Right side view Note Depending on the model your computer might look different from the following illustration Han aoe Figure 2 Right side view Power button E Volume contro buttons E Screen rotation lock button EI USB 3 0 connectors H High Definition Multimedia Interface HDMI connector Power button Press the power button to turn on the computer or put the computer into sleep mode For information about how to turn off the computer see Frequently asked questions on page 17 If your computer is completely unresponsive you can turn off the computer by pressing and holding the power button for four or more seconds If the computer cannot be turned off see Computer stops responding on page 99 for more information You also can define what the power button does For example by pressing the power button you can turn off the computer or pu
149. ng a hard disk password on the hard disk drive or hybrid drive of the computer you moved the drive to another computer Now you cannot unlock the hard disk password Solution Your computer supports an enhanced password algorithm Computers older than yours might not support such a security function A solid state drive problem Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data A software problem Problem An application does not run correctly Solution Ensure that the problem is not being caused by the application Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following e The application is designed to operate with your operating system e Other applications run correctly on your computer e The necessary device drivers are installed e The application works when it is run on some other computer If an error message is displayed while you are using the application program refer to the manuals supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help Problems with ports and connectors The following are the most com
150. ng the antivirus software updates Chapter 5 Security 75 For more information about how to use your antivirus software refer to the help information system of your antivirus software 76 User Guide Chapter 6 Advanced configuration While it is important to protect files data and settings that are on the storage drive you also might need to install a new operating system install new device drivers update your system UEFI BIOS or recover preinstalled software This information will help you handle your computer with proper care and keep it in top working shape e Installing a new operating system on page 77 e Installing the Windows 7 operating system on page 77 e Installing the Windows 8 1 operating system on page 78 e Installing device drivers on page 79 e Using the ThinkPad Setup program on page 79 e Using system management on page 91 Installing a new operating system In some situations you might need to install anew operating system This topic provides instructions on how to install a new operating system Installing the Windows 7 operating system Before you start print these instructions Attention e The process of installing a new operating system deletes all the data on your storage drive including the data that were stored in a hidden folder e f your computer is equipped with both a hard disk drive and an M 2 solid state drive do not use the M 2 solid state dr
151. nkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens In the Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens In the Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc or a USB hard disk drive Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e Ifyou have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the desired external optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts 118 User Guide e If you have created a rescue medium using a USB optical drive or a USB hard disk drive use the following instructions to use the rescue medium 1 Turn on your computer When the ThinkPad logo is displayed press F1 The ThinkPad Setup program starts Choose the Config menu and change the USB 3 0 Mode to be Disabled from the USB submenu Turn off your computer
152. nner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery e Acracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord
153. not return from sleep mode or the system status indicator illuminated ThinkPad logo blinks slowly and the computer does not work Solution If the system does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the system status indicator illuminated ThinkPad logo If the system status indicator illuminated ThinkPad logo blinks slowly your computer is in sleep mode Connect the ac power adapter to the computer then press Fn If the system status indicator illuminated ThinkPad logo is off your computer is in power off state or in hibernation mode Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency reset hole To locate the emergency reset hole refer to Bottom view on page 6 e Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode
154. o the following a When a window for typing the new password opens type your new password in the Enter New Password field and press Enter b In the Confirm New Password field retype the password you just entered and press Enter e f you select User Master do the following a First set a user hard disk password When a message window prompts you to set the user hard disk password press Enter to continue Type your new user hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter b Then set a master hard disk password When a message window prompts you to set the master hard disk password Press Enter to continue Type your new master hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit The next time you turn on your computer type the user or master hard disk password to start your computer and access the operating system Changing or removing a hard disk password To change or remove the hard disk password do the following e If you are in User Master hard disk mode you can select either User HDP or Master HDP to change the password depending on your needs If you select User H
155. on Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available 146 User Guide The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or non warranted parts Note All warranted parts contain a 7 character identification in the format FRU XXXXXXX or a 10 character identification in the format FRU XXXXXXXXXX Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warranty information in the Safety Warranty and Setup Guide that comes with your computer If possible be near your computer when you make your call in case the technical ass
156. one finger to display the command menu L m J Swipe from the right edge Swipe in from the right edge of the trackpad with one finger to display the charms U Swipe in and out from the right edge Swipe in and out from the right edge of the trackpad with one finger to hide the charms A Customizing the ThinkPad pointing device Swipe from the top to the bottom edge Swipe from the top to the bottom edge of the trackpad with one finger to close the current app Performing this gesture on the desktop closes the desktop and displays the Start screen Swipe from the left edge Swipe in from the left edge of the trackpad with one finger to show the previously used app Swipe in and out from the left edge Swipe in and out from the left edge of the trackpad with one finger to display all the charms You can customize the ThinkPad pointing device so you can use it more comfortably and efficiently For example you can choose to enable the TrackPoint pointing device the trackpad or both You also can disable or enable the touch gestures To customize the ThinkPad pointing device do the following 1 Go to Control Panel 2 Click Hardware and Sound gt Mouse The Mouse Properties window is displayed 3 In the Mouse Properties window select the ThinkPad tab 4 Follow the instructions on the screen Replacing the cap of the TrackPoint pointing stick The cap on the end of the TrackPoint pointing stic
157. onfiguration 3 Click Apply The change will take effect after you log off Using audio features Your computer is equipped with the following e Microphones Note The left microphone and right microphone automatically switch between each other when the computer screen rotates e Speakers Note The left speaker and right speaker automatically switch between each other when the computer screen rotates e Combo audio connector 3 5 mm 0 14 inch in diameter Your computer also has an audio chip that enables you to enjoy various multimedia audio features such as the following e Compliant with Intel High Definition Audio e Playback of Musical Instrument Digital Interface MIDI and Moving Picture Experts Group Audio Layer 3 MP3 files e Recording and playback of pulse code modulation PCM and Waveform Audio File Format WAV files e Recording from various sound sources such as a headset attached Chapter 2 Using your computer 51 Note The combo audio connector does not support a conventional microphone The following table shows which functions of the audio devices attached to the connectors on your computer or the supported ThinkPad OneLink Dock are supported Table 3 Audio feature list Connector Headset with a 3 5 mm Conventional Conventional 0 14 inch 4 pole plug headphone microphone Combo audio connector Headphone and Headphone function Not supported microphone functions supported supported Configuring for
158. onitor type and other information is correct If necessary update the monitor driver See Using an external display on page 50 e Problem The screen is unreadable or distorted Solution Ensure that The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the above problem Ensure that an appropriate refresh rate is selected by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer a Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Monitor tab Select the correct screen refresh rate N O9 I Chapter 8 Troubleshooting computer problems 107 e Problem Wrong characters are displayed on the screen Solution Did you follow the correct procedure when installing the operating system or application program If you did have the external monitor serviced e Problem The Extend desktop function does not work Solution Enable the Extend desktop function by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Turn on the external monitor
159. ontains only those update types that are of interest to you For more information about how to use the System Update program refer to the help information system of the program Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following the important tips in this topic you will get the most use and enjoyment out of your computer Be careful about where and how you work e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activated cellular phones electrical appliances or speakers more than 13 cm or 5 inches e Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it might become electrostatically charged Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to the computer Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your compu
160. ontrol some functions of your computer through the special buttons and the multi touch screen without the use of the keyboard and the touch pad For more information refer to Using the tablet buttons on page 20 and Using the multi touch screen on page 20 Using the keyboard Your computer keyboard features the frame travel function This topic provides information on the behavior of the keyboard Notes e Depending on the model your computer might look different from the illustrations in this topic 32 User Guide e In the notebook mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically enabled In the stand mode tablet mode and tent mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically disabled The following illustration shows the location of the keyboard Behavior of the keyboard The frame of the keyboard travels upward when you rotate the computer display from 190 degrees to 360 degrees The following are some scenarios for using the keyboard e The frame of the keyboard does not travel when you rotate the computer display from 10 degrees to 190 degrees The following illustration shows the keyboard when the keyboard frame does not travel e When you rotate the computer display from 190 degrees to 360 degrees the frame of the keyboard travels upward for about 2 0 mm 0 08 inch The following illustration shows the keyboard after
161. operating system If you select UEFI Only CSM Support will be selectable For Both or Legacy Only mood CSM Support will not be selectable Note The Both and the CSM Support selections are available when theOS Optimized Defaults on the Restart menu is set as Disabled the UEFI Only selection is available when theOS Optimized Defaults on the Restart menu is set as Enabled Chapter 6 Advanced configuration 89 Table 6 Startup menu items continued Boot Mode e Quick Quick The diagnostic splash screen will not be displayed unless you press Esc e Diagnostics 9 during starting the system Diagnostics The diagnostic splash screen is always displayed during starting the system Option Key Display e Enabled Choose whether to show the option key e Disabled message when the system is started Boot Device List F12 Option e Enabled If you select Enabled a pop up boot e Disabled device List will be displayed when you press F12 key Note Only the person who knows the supervisor password can change the setting of this option Boot Order Lock e Disabled If you select Disabled your computer e Enabled will boot using the default priority If you select Enabled your computer will boot using the priority you have customized Restart menu To exit the ThinkPad Setup program and restart the computer select Restart from the ThinkPad Setup menu 90 User Guide The following submenu items are displayed e Exit Saving Chan
162. operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive your hybrid drive or a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive or hybrid drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive or hybrid drive a USB device or a network drive e Restore your hard disk drive or hybrid drive from a Rescue and Recovery backup If you have backed up your hard disk drive or hybrid drive using the Rescue and Recovery program you can restore the hard disk drive or hybrid drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive or hybrid drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive or hybrid drive to the factory default settings If you have multiple partitions on your hard disk drive or hybrid drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates i
163. or information about using the touch gestures see Trackpad touch gestures on page 42 Chapter 2 Using your computer 39 ThinkPad pointing device without TrackPoint buttons This type of ThinkPad pointing device consists of the following components Pointing stick H Trackpad Depending on your preference you can use the pointing device in one of the following modes e TrackPoint mode e Trackpad mode e Classic TrackPoint mode To change a mode for the pointing device see Customizing the ThinkPad pointing device on page 43 Note By default the TrackPoint mode and the Trackpad mode are both enabled You can use either one of them TrackPoint mode In the TrackPoint mode use the pointing stick to move the pointer and use the trackpad to perform other actions such as left click right click and scroll You also can use the trackpad to perform a variety of touch gestures For information about using touch gestures see Trackpad touch gestures on page 42 40 User Guide Ef Point Use the pointing stick to move the pointer on the screen To use the pointing stick apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard The pointer moves accordingly but the pointing stick itself does not move The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick El Scroll Press and hold the dotted scrolling bar while applying pressure to
164. or turns on To input F1 F12 press the function keys directly To initiate the special function printed as an icon on each key press the Fn key and the corresponding function key Industry standard connectors Your computer provides industry standard connectors that enable you to connect assistive devices if needed For more information on the location and function of each connector see Locating computer controls connectors and indicators on page 1 Smart latches The smart latches on some ThinkPad notebook computer lid and the removable battery enable you to open your computer lid and remove the removable battery using only one hand with physical strength of less than 22 2 N Documentation in accessible formats Lenovo provides electronic documentation in accessible formats Lenovo electronic documentation such as properly tagged PDF files or HyperText Markup Language HTML files is developed to ensure that visually impaired users can read the documentation through a screen reader Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader Traveling with your computer This topic provides information to help you work with your computer when you are traveling Travel tips Use the following travel tips to travel more confidently and efficiently with your computer e Although it is safe to allow your
165. osive devices medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wireless devices in a specific organization such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraConnect wireless antennas ThinkPad notebook computers feature an UltraConnect wireless antenna system built into the display for optimal reception which enables you to establish wireless communications wherever you are Note Depending on the model your computer might look different from the following illustration Wireless LAN antenna auxiliary H Wireless LAN antenna main 150 User Guide Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with your computer If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com UserManuals Certification related information The following table contains information of the product name compliance ID and machine types ThinkPad Yoga 14 TPOO068A 20DM and 20DN Export classification notice This product is subject to the United States Export Administration
166. ou might be informed to update the UEFI BIOS For instructions on how to update the UEFI BIOS go to http www lenovo com ThinkPadDrivers Using system management This topic is primarily intended for the network administrators Your computer is designed for manageability so that you can redirect more resources to better meet your business objectives This manageability Known as Total Cost of Ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting a hard disk drive or hybrid drive and installing a program Chapter 6 Advanced configuration 91 Once the computer is configured and operational you can manage it by using the software and the manageability features that are already integrated into the client computer and the network Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS SMBIOS Reference Specification version 2 7 1 SMBIOS provides information about the hardware components of your computer It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment The Preboot eXecution Environment PXE technology makes the computer more manageable by enabling the computer to start from a server
167. our computer bois Cleaning the cover of your computer Chapter 8 Troubleshooting computer problems Diagnosing problems Troubleshooting KF Computer stops responding Spills on the keyboard Error messages Beep errors Memory module probleme Networking problems Problems with the pees and other pointing devices Problems with the display and fimnedia devices bok Battery and power probleme ii User Guide 65 67 67 67 67 68 69 71 72 73 75 75 75 77 77 77 78 79 79 80 80 83 83 89 90 91 91 93 93 94 95 96 99 99 99 99 100 100 102 102 102 104 105 110 Problems with drives and other storage devices A software problem ae Problems with ports and connectors Chapter 9 Recovery overview Recovery overview for the Windows 7 operating system Far Creating bid using a recovery media Performing backup and recovery operations fot Using the Rescue and Da workspace Creating and using a rescue medium Reinstalling preinstalled applications and device drivers aa Solving recovery problems Recovery overview for the Windows 8 1 operating system Se Bee is Refreshing your topata Resetting your CSpA to the factor default settings Using the advanced sitb options Recovering your open paa if Windows 8 1 fails to start acy Creating and using recovery media Chapter 10 Replacing devices Static electricity prevention Disabling
168. our machine model type serial number and the computer in front of you Also if the computer is producing error codes it is helpful to have the error screen on or the messages written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer they are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer and then follow the instructions on the screen to download and install necessary software Getting the latest drive
169. ovo 2014 2015 99 Note If you cannot turn off your computer or if you cannot restart it continue with step 2 2 Remove the ac power adapter from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole To locate the reset hole refer to Bottom view on page 6 Reattach the ac power adapter Notes a Ifthe computer does not turn on continue with step 3 b Ifthe computer starts with ac power but does not start when ac power is disconnected call the Customer Support Center for support Go to http www lenovo com support phone for the latest list of support phone numbers for your country or region 3 Remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repeat step 2 If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Ensure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might ma
170. p options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs Access the following Web site to view some of these options http www lenovo com essentials Explore your options for docking solutions and external products that provide the adjustability and features that you want Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology Some technologies are already provided in your operating system Others can be purchased through vendors 60 User Guide Users also can use the Ease of Access Center provided in the Windows operating system to configure their computers to suit their physical and cognitive needs The Ease of Access Center is a central location that you can use to configure the accessibility settings and programs available in the Microsoft Windows operating system To use the Ease of Access Center open Control Panel and click Ease of Access gt Ease of Access Center The following information provides ways to help users who have hearing vision and mobility limitations get the most out of their
171. perating system will slow down and might produce errors To check the hard disk drive or hybrid drive capacity do the following For Windows 7 Click Start gt Computer For Windows 8 1 Open the File Explorer e Empty your recycle bin on a regular basis e Use disk defragment tool regularly on your hard disk drive or hybrid drive to improve data seek and read times e To free up disk space uninstall unused application programs Note You also might want to look for program duplication or overlapping versions e Clean out your Inbox Sent and Trash folders from your e mail client program e Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and are easily installed e Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 9 Recovery overview on page 115 e Update device drivers and the UEFI BIOS when needed e Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions e Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or Known issues e Keep a log book Entries might include major hardware or so
172. ployee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com jp ja environment recycle battery Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for the European Union EU 156 User Guide Notice This mark applies only to countries within
173. port from Lenovo e Before you contact Lenovo on page 145 e Getting help and service on page 145 e Purchasing additional services on page 147 Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of error codes running diagnostic programs or by consulting the Lenovo Web site Registering your computer Register your computer with Lenovo For more information see Registering your computer on page 17 Downloading system updates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web site and follow the instructions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message What is the error code if any e What operating system are you using Which version e Which software applications were running at the time of the problem e Can the problem be reproduced If so how Recording system information The serial number label is on the bottom of your computer Record the machine type and th
174. portant safety information first See Important safety information on page vi Chapter 10 Replacing devices 141 Mroancen If the coin cell battery is incorrectly replaced there is danger of an explosion The coin cell battery contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture the battery or make it subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the coin cell battery To replace the coin cell battery do the following 1 Disable the built in battery See Disabling the built in battery on page 123 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 127 4 Detach the connector E and then remove the coin cell battery EZ 5 Install the new coin cell battery E and then attach the connector E 6 Reinstall the base cover assembly 142 User Guide 7 Turn the computer over again Connect the ac power adapter and all cables to the computer Chapter 10 Replacing devices 143 144 User Guide Chapter 11 Getting support This chapter provides information about getting help and sup
175. power adapter for the country to which you are traveling To purchase travel accessories go to http www lenovo com accessories Chapter 4 You and your computer 65 66 User Guide Chapter 5 Security This chapter provides information about how to protect your computer from theft and unauthorized use e Using passwords on page 67 e Hard disk security on page 71 e Setting the security chip on page 72 e Using the fingerprint reader on page 73 e Notice on deleting data from your storage drive on page 75 e Using firewalls on page 75 e Protecting data against viruses on page 75 Using passwords You can help prevent your computer from unauthorized use by using passwords Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you type the correct password If you have set a power on password a supervisor password or a hard disk password it unlocks automatically when the computer resumes from sleep mode Note If a Windows password has been set you will be prompted to enter it Typing passwords A L When this icon is displayed type a power on password or a supervisor password mg When this icon is displayed type a user hard disk password To type a master hard disk password 1 press F1 When the icon changes to DO DI type the master hard disk password Not
176. pped from the factory and the setting remains valid even when the computer is in sleep mode If you do not need to have Wake on LAN enabled while your computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Go to Control Panel 2 Click Hardware and Sound gt Device Manager Copyright Lenovo 2014 2015 163 In the Device Manager window expand Network adapters Right click your network adapter device and click Properties Click the Power Management tab Clear the Allow this device to wake the computer check box Click OK N 9 1 fF W 164 User Guide Appendix E Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications co
177. purchase a security cable lock such as a Kensington style cable lock that fits this security lock slot to lock your dock to a desk table or other non permanent fixture H USB 3 0 connector Used to connect devices that are compatible with USB 3 0 and USB 2 0 E Always On USB connector By default the Always On USB connector enables you to charge some mobile digital devices and smartphones no matter when your computer is in sleep mode hibernation mode or is off For more information refer to the documentation that comes with the dock E Combo audio connector Used to connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug H System status indicator The indicator on the illuminated ThinkPad logo functions the same as the ones on the computer For details see Status indicators on page 7 i Power button The power button on the dock functions the same as the one on the computer Rear view Chapter 3 Enhancing your computer 57 Fa USB 2 0 connectors Used to connect devices that are compatible with USB 2 0 EI USB 3 0 connectors Used to connect devices that are compatible with USB 3 0 and USB 2 0 EJ Ethernet connector Used to connect the dock to an Ethernet LAN El DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector H Power connector Used to connect the ac power adapter EI DVI connector Used to connect a mon
178. puter or just start over you can reset your computer to the factory default settings Resetting the computer will reinstall the operating system reinstall all the programs that came with your computer and reset all the settings to the factory default settings Attention If you reset the computer to the factory default settings all your personal files and settings will be deleted To avoid data loss make a backup copy of allthe data that you want to keep To reset your computer to the factory default settings do the following 1 Move your pointer to the top right or bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 Inthe Remove everything and reinstall Windows section click Get started Then click Next to confirm the operation 3 Depending on your needs do one of the following e To perform a quick format click Just remove my files to start the process The process will take several minutes e To perform a complete format click Fully clean the drive to start the process The process will take several hours 4 Follow the instructions on the screen to reset your computer to the factory default settings Using the advanced startup options With the advanced startup options you can change the firmware settings of the computer change the startup settings of the Windows operating system start the computer from an external device or restore
179. r 89 336 EWG in der Bundesrepublik Deutschland 152 User Guide Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B compliance statement BS JCMS SSAIIAM oO Ile HE8BE ANUVASIVILN FE INN ASE ge SHO oH DE NAAN ABS UAU Japan VCCI Class B compliance statement CORB Q7ABRHRHRECT CORE RERA TEATS EXAWELTUETN CORBPIVAPTLEVAY REBEL TE MEnNSC ZEBERBIERLILENBURT FUR BLAS CHE TIEL UMW RUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase ABADEREMN 20A 4 AFORE CNT SBE TR A BM SRM JISC 61000 3 2 HAM Lenovo product service information for Taiwan AR Lenovo ZRIRBBAAE fay Bt Fe BAAS A 1 BRS BD 2S a Alt rh AA IBA B80 ARI Be O800 000 702 Eurasian complia
180. r computer 47 e f there are restrictions on the use of computer wireless features on an airplane you need to disable the wireless features of your computer before boarding Depending on the wireless devices installed on your computer you might be able to use the following wireless networks e Wireless LAN connection e Bluetooth connection Using the wireless LAN connection A wireless local area network LAN covers a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this type of network Your computer comes with a wireless network card and a configuration utility to help you establish wireless connections and monitor the connection status This enables you to stay connected to your network while you are at the office in a meeting room or at home with no need for a wired connection To establish a wireless LAN connection do the following For Windows 7 1 Press the wireless switching key u and follow the instructions on the screen to enable the wireless feature 2 Click the wireless network connection status icon in the Windows notification area A list of available wireless networks is displayed 3 Double click a network to connect to it Provide required information if needed For Windows 8 1 1 Go to the desktop and click the wireless network connection status icon in the Windows notification area A list of available wireless networks is display
181. raphic Key and Erasing the Solid State Drive tool For disposing of data on the hard disk drive or hybrid drive Lenovo provides the Secure Data Disposal tool Go to http www lenovo com support to download these tools If an Encryption solid state drive a Disk Encryption hard disk drive or a Disk Encryption hybrid drive is supported and installed in your computer you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be decrypted without the old key This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized accesses intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help information system that comes with the program Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receivi
182. re damage to your computer Note Ensure that you perform the actions in the order in which they are listed 1 Connect the power cord to the ac power adapter 2 Connect the ac power adapter to the power connector of the computer 3 Connect the power cord into an electrical outlet Tips on using the ac power adapter You can check the status of your battery at any time by looking at the battery meter at the bottom of your display e When the ac power adapter is not in use disconnect it from the electrical outlet e Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer e Before you charge the battery make sure that its temperature is at least 10 C 50 F e You can charge the battery when the ac power adapter is connected to the computer and the battery is installed You need to charge the battery in any of the following conditions When you purchase a new battery When the battery meter at the bottom of your display shows that the battery power remaining is low If the battery has not been used for a long time Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low you need to charge your battery or replace it with a charged battery If an ac outlet is convenient plug the ac power adapter into it and then insert the connector into the
183. re the recovery media in a safe place after you have made them Creating recovery media This section provides instructions on how to create recovery media Note You can create recovery media using discs or external USB storage devices Copyright Lenovo 2014 2015 115 To create recovery media click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media This section provides instructions on how to use recovery media on different operating systems e You can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an operational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the hard disk drive or hybrid drive will be deleted and replaced by the factory default settings To use recovery media do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into an external optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the scr
184. rectly If the problem persists ensure that the correct device driver is installed by doing the following 1 Open Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties pane ensure that you see this message Device Status This device is working properly If Keys on the keyboard still do not work have the computer serviced e Problem All or some keys on the external numeric keypad do not work Solution Ensure that the external numeric keypad is correctly connected to the computer Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices including the computer display the external monitor and audio devices Computer screen problems e Problem The screen is blank Solution Do the following Press the display mode switching key EA to bring up the image If you are using the ac power adapter or using the battery and the battery gauge shows that the battery is not depleted press the brightness up key En to make the screen brighter If your computer is in sleep mode press Fn to resume from the sleep mode If the problem persists follow the solution for the following problem e Problem The screen is unreadable or distorted Solution Ensure that The display device driver is installed correctly The screen resolution a
185. reen 30 User Guide In the tablet mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically disabled However you can control some functions of your computer through the special buttons and the multi touch screen without the use of the keyboard and the touch pad For more information refer to Using the tablet buttons on page 20 and Using the multi touch screen on page 20 Tent mode You can use the ThinkPad Yoga 14 computer in the tent mode in scenarios that require limited interaction with the screen such as viewing photos and making a presentation Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might get damaged Do not apply too much force to the upper right or upper left corner of the computer display Chapter 2 Using your computer 31 If your computer is in the tablet mode do the following to turn the computer from the tablet mode into the tent mode Note Depending on the model your computer might look different from the illustrations in this topic 1 Slowly rotate your computer display anticlockwise to any angle within a range of 190 degrees to 359 degrees Note The degrees refers to the angle degrees between the LCD and the keyboard 2 Position your computer as shown Your computer is now in the tent mode In the tent mode the keyboard and the touch pad are automatically disabled However you can c
186. reless access point Using the Bluetooth connection Bluetooth can connect devices a short distance from one another and is commonly used for connecting peripheral devices to a computer transferring data between hand held devices and a personal computer or remotely controlling and communicating with devices such as mobile phones Depending on the model your computer might support the Bluetooth feature To transfer data through the Bluetooth feature do the following Note If you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded e For Windows 7 4 1 Press the wireless switching key and then follow the instructions on the screen to enable the Bluetooth feature 2 Right click the data that you want to send Chapter 2 Using your computer 49 3 Select Send To gt Bluetooth Devices 4 Select a Bluetooth device and then follow the instructions on the screen e For Windows 8 1 1 Go to the desktop and then right click the data that you want to send 2 Select Send To gt Bluetooth Devices 3 Select a Bluetooth device and then follow the instructions on the screen For more information refer to the Windows help information system and the Bluetooth help information system Using an external display You can use an external display such as a projector or a moni
187. replace the memory module do the following 1 Disable the built in battery See Disabling the built in battery on page 123 2 Close the computer display and turn the computer over 3 4 Open the latches on both sides of the memory slot at the same time fl and then remove the memory Remove the base cover assembly See Replacing the base cover assembly on page 127 module H Place the notched end of the new memory module toward the contact edge side of the memory slot Insert the memory module into the memory slot at an angle of about 20 degrees Pivot the memory module downward until it snaps into place Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily Attention Do not touch the contact edge of the memory module Otherwise the memory module might get damaged 6 Reinstall the base cover assembly 7 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing the internal storage drive Before you start print these instructions Read the important safety information first See Important safety information on page vi Attention The internal storage drive hard disk drive solid state drive or hybrid drive is sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines Chapter 10 Replacing devices 131 e Replace the storage drive only if you upgrade it or ha
188. rs that are licensed for use with the Windows 8 1 operating system are shipped with the Windows 8 1 license key digitally encoded into the Chapter 1 Product overview 9 computer hardware If your computer model is licensed to use the Windows 8 1 Pro operating system that license contains downgrade rights which permit you to use the Windows 7 Professional operating system in place of the Windows 8 1 Pro operating system if you prefer For more information about the Genuine Microsoft label go to http www microsoft com en us howtotell Hardware aspx The following figure shows the location of the Genuine Microsoft label Features This topic provides information about the computer features Notebook computer color Black or silver Processor To view the microprocessor information of your computer do the following e For Windows 7 Click Start right click Computer Then click Properties e For Windows 8 1 Move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt PC info Memory Up to 8 GB DDR3L Double Data Rate 3 Low Voltage RAM Random Access Memories integrated on the system board Storage device Depending on the model e 2 5 inch form factor 7 mm height hard disk drive e 2 5 inch form factor 7 mm height solid state drive e 2 5 inch form factor 7 mm height hybrid drive e M 2 solid state drive for cache only Display e Display size 355 6 mm 14 inch
189. rs using System Update The System Update program helps you keep the software on your computer up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine 94 User Guide scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from c
190. ry installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder Within the DRIVERS folder are several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by one of the following methods e Inthe subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver e Ifthe subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse Then select the device driver file from the device subfolder Chapter 9 Recovery overview 119 e In the subfolder for the device look for the executable file a file with the extension exe Double click the file and follow the instructions on the screen Attention If you need updated device drivers do not download them from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current on page 94 Solving recovery problems If you are unable to access the Rescue and
191. s 8 1 Move your pointer to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt Power gt Sleep e Hibernation mode By using this mode you can turn off your computer completely without saving files or exiting any 46 User Guide programs that are running When the computer enters hibernation mode all open programs folders and files are saved to the storage drive and then the computer turns off If you put your computer into hibernation mode with the wake up function disabled the computer does not consume any power The wake up function is disabled by default If you put your computer into hibernation mode with the wake up function enabled the computer consumes a small amount of power To enable the wake up function do the following 1 Go to Control Panel and click System and Security 2 Click Administrative Tools 3 Click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the left pane select the task folder for which you want to enable the wake up function The scheduled tasks are displayed 5 Click a scheduled task and then click the Conditions tab 6 Under Power select the check box for Wake the computer to run this task To put the computer into hibernation mode change your power plan settings by doing the following For Windows 7 Start the Power Manager program and then click the Power
192. s of the storage drive to the factory default settings Rescue and Recovery Windows 7 The Rescue and Recovery program is a one button recovery and restore solution It includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system Lenovo Companion Windows 8 1 Your system s best features should be easy to access and understand With Companion they are Use Companion to register your computer access your user manual manage system health and update check the warranty status and see accessories customized for your computer You also can read hints and tips explore Lenovo forums and stay up to date on technology news with articles and blogs from trusted sources This app is filled with exclusive Lenovo content to help you learn about your new system Lenovo Settings Windows 8 1 The Lenovo Settings program enables you to enhance your computing experience by turning your computer into a portable hotspot configuring camera and audio settings optimizing your power settings and creating and managing multiple network profiles Lenovo PC Experience Windows 8 1 The Lenovo PC Experience program helps you work more easily and securely by providing easy access to various programs such as Active Protection System User Guide and Lenovo Solution Center Active Protection System Windows 7 and Windows 8 1 The Active Prote
193. s such as computers and smartphones even without any Internet connection You can connect to your friends and send photos folders and other files through Lenovo SHAREIt Every sharing is quick and simple Lenovo QuickControl Windows 7 and Windows 8 1 The Lenovo QuickControl program enables you to control your computer remotely from your smartphone You can control the mouse enter text control movies and music give presentations and more Chapter 1 Product overview 15 e Lenovo Solution Center Windows 7 and Windows 8 1 The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for optimal system performance e Password Manager Windows 7 and Windows 8 1 The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites e System Update Windows 7 and Windows 8 1 The System Update program enables you to keep the software on the computer up to date by downloading and installing software packages including ThinkVantage programs device drivers Unified Extensible Firmware Interface UEFI basic input output system BIOS updates and other third party programs 16 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components This chapter contains th
194. sent from the Windows 7 might be saved as a file with the extension contact Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices TrackPoint pointing device problems e Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during normal operation This is a normal characteristic of the TrackPoint pointing device and is not a defect Pointer drifting might occur for several seconds under the following conditions When the computer is turned on When the computer resumes normal operation When the TrackPoint pointing device is kept pressed for a long time When the temperature changes e Problem The TrackPoint pointing device or ThinkPad trackpad does not work Solution Ensure that the TrackPoint pointing device or ThinkPad trackpad is enabled in the ThinkPad pointing device setting window Keyboard problems e Problem All or some keys on the keyboard do not work Solution If an external numeric keypad is connected 1 Turn off the computer 2 Remove the external numeric keypad 104 User Guide 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad and the external keyboard Ensure that you have seated the connectors cor
195. stalled correctly 102 User Guide The network cable must be securely connected to the RJ45 connector of the supported dock The maximum allowable distance from the computer to the hub is 100 meters 328 feet If the cable is connected and the distance is within the limit but the problem persists try a different cable You are using the correct device driver To install the correct driver do the following 1 Open Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 If the exclamation mark is displayed next to the adapter name under Network adapters you might not be using the correct driver or the driver might have been disabled To update the driver right click the highlighted adapter 3 Click Update Driver Software and then follow the instructions on the screen The switch connector and the adapter have the same duplex setting If you configured the adapter for full duplex make sure that the switch connector also is configured for full duplex Setting wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software e Problem The adapter stops working for no apparent reason Solution The network driver files mig
196. sted Execution Technology TXT feature Intel TXT is a hardware based security technology that establishes a root of trust to protect information from software based attacks Note The Intel R TXT Feature item is only available on models that support the Intel vPro technology This option enables or disables confirmation of a user physical presence when provisioning the security chip If you select Enabled a user confirmation screen will be Chapter 6 Advanced configuration 85 Table 5 Security menu items continued Physical Presence for UEFI BIOS Update Option Flash BIOS Updating by End Users Secure RollBack Prevention Memory Protection Execution Prevention 86 User Guide Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Comments displayed when provisioning the security chip If you select Disabled no user confirmation screen will be displayed when provisioning the security chip This option enables or disables confirmation of a user physical presence when clearing the security chip If you select Enabled a user confirmation screen will be displayed when clearing the security chip If you select Disabled no user confirmation screen will be displayed when clearing the security chip If you select Enabled all users can update the UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS If
197. such as a home or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with no need to manually reconfigure your settings and restart the computer each time e Communications Utility Windows 7 The Communications Utility program enables you to configure settings for the integrated camera and audio devices e Lenovo QuickDisplay Windows 7 The Lenovo QuickDisplay program enables you to establish a connection between your computer and a Wi Fi display projector This provides you with a quick and easy way to make presentations e Lenovo ThinkVantage Tools Windows 7 The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various programs such as Touch Fingerprint Manager Lenovo Solution Center and so on e Message Center Plus Windows 7 The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on conditions that require your attention e Power Manager Windows 7 14 User Guide The Power Manager program provides convenient flexible and complete power management for the computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving Recovery Media Windows 7 The Recovery Media program enables you to restore the content
198. sword or confirmation type the password or provide confirmation 4 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 5 Follow the instructions on the screen Removing a flash media card Attention e Before removing a card stop the card first Otherwise data on the card might get damaged or lost e Do not remove a card while the computer is in sleep mode or hibernation mode Otherwise the system might not respond when you try to resume operation To remove a card do the following 1 Click the triangular icon on the windows notification area to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it first then insert it again Chapter 2 Using your computer 53 54 User Guide Chapter 3 Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities e Finding ThinkPad options on page 55 e ThinkPad OneLink Dock on page 55 e ThinkPad OneLink Pro Dock on page 56 Finding ThinkPad options If you want to expand the capabilities of yo
199. t device drivers do the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select your product name to view all the device drivers for your computer 3 Select the device drivers that you need and follow the instructions on the screen Attention Do not download the device drivers from the Windows Update Web Always download the device drivers from http www lenovo com ThinkPadDrivers If you use the Windows 7 operating system you also can find the device drivers in the C SWTOOLS DRIVERS directory on your storage drive For more information see Reinstalling preinstalled applications and device drivers on page 119 Using the ThinkPad Setup program The ThinkPad Setup program enables you to select various setup configurations for your computer through configuring the BIOS To configure the BIOS of your computer do the following 1 Restart the computer When the logo is displayed press F1 The ThinkPad Setup program starts Note If you are required to enter the supervisor password enter the correct password You also can press Enter to skip the password prompt and start the ThinkPad Setup program If you do not enter the password you cannot change the configurations that are protected by the supervisor password For more information refer to Using passwords on page 67 2 Use the pointer keys to select a tab or use the pointer keys to locate an item and press Enter to select it Then a submenu is displayed
200. t the computer into sleep or hibernation mode To change what the power button does do the following 1 From the desktop click the battery status icon in the Windows notification area on the taskbar 2 Click More power options gt Choose what the power buttons do 3 Follow the instructions on the screen Note Use Lenovo programs for advanced power settings e For Windows 7 Use the Power Manager program e For Windows 8 1 Use the Lenovo Settings program For more information see Lenovo programs on page 12 Chapter 1 Product overview 3 EI Volume control buttons The volume control buttons enable you to adjust the volume while you are using your computer in the tablet mode EI Screen rotation lock button Use the screen rotation lock button to lock the screen rotation function E USB 3 0 connectors The Universal Serial Bus USB 3 0 connectors are used for connecting USB compatible devices such as a USB keyboard or a USB mouse Attention When you attach a USB cable to this connector ensure that the USB mark is facing upward Otherwise the connector might get damaged EI HDMI connector Use the High Definition Multimedia Interface HDMI connector to connect the computer to an HDMI compatible audio device or video monitor such as a high definition television HDTV Note If you connect the computer to a supported ThinkPad OneLink Dock use the HMDI connector on the dock not the one on the computer Left s
201. ter is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following e Avoid directly exposing your computer to the air from an appliance that can produce negative ions e Keep your computer and peripherals as far as possible from such an appliance e Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer e Avoid placing any objects including paper between the display and the keyboard or the palm rest e Do not turn your computer over while the ac power adapter is plugged in This could break the adapter plug Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly e When installing the storage drive follow the instructions shipped with your hardware and apply pressure only where needed on the device e Turn off your computer before you replace the storage drive e After you replace the primary storage drive reattach the cover of the drive
202. the Windows operating system from a system image To use the advanced startup options do the following 1 Move your pointer to the top right or bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Advanced startup section click Restart now gt Troubleshoot gt Advanced options 3 Select a desired startup option then follow the instructions on the screen Recovering your operating system if Windows 8 1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 1 operating system This enables you to recover or repair the operating system even if the Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the instructions on the screen Note Ensure that your computer is connected to ac power during the recovery process Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image If you cannot start the computer you can use recovery media to troubleshoot and fix the problems on your computer It is recommended that you create recovery media as early as possible Once you create recovery media keep them in a safe place and do not use them to store o
203. the built in battery Replacing the keyboard 7 Replacing the base cover assembly Replacing the memory module Replacing the internal storage drive Replacing the button I O card Replacing the audio OneLink ac powe USB card F Replacing the speaker EEE Replacing the coin cell battery Chapter 11 Getting an Before you contact Lenovo Getting help and service Using diagnostic programs Lenovo Support Web site Calling Lenovo Purchasing additional services Appendix A a information Wireless related nalen Location of the UltraConnect Wises antennas 112 113 113 115 115 115 116 117 118 119 120 120 120 121 121 121 121 123 123 123 124 127 130 131 134 136 139 141 145 145 145 146 146 146 147 149 149 150 Locating wireless regulatory notices 151 Important WEEE information 2 155 Certification related information 151 Japan recycling statements 155 Export classification notice 151 Recycling information for Brazil 156 Electronic emission notices 151 Battery recycling information for the European Federal Communications Commission Union se ee 156 Declaration of Conformity See 151 Battery recycling information for Taiwan er 157 Industry Canada Class B emission compliance Battery recycling information for the United States statement 2 222200 goa na 152 and Ca
204. ther data Chapter 9 Recovery overview 121 Creating recovery media To create recovery media you need a USB drive with at least 8 GB of storage The required USB capacity depends on the size of the recovery image Attention Creating recovery media will delete anything stored on the USB drive To avoid data loss make a backup copy of all the data that you want to keep To create recovery media do the following Note Ensure that your computer is connected to ac power 1 Move your pointer to the top right or bottom right corner of the screen to bring up the charms and click Search 2 Type recovery in the Search field and click the Search button Then click Create a recovery drive 3 Click Yes in the User Account Control window to allow the Recovery Media Creator program to start 4 Ensure that you select the Copy the recovery partition from the PC to the recovery drive option Then click Next Important If you clear the Copy the recovery partition from the PC to the recovery drive option you will create recovery media without the recovery partition content You still can start the computer from the recovery media but you might be unable to recover your computer if the recovery partition on your computer is damaged 5 Connect a proper USB drive then click Next 6 Click Create in the Recovery Drive window The creation of the recovery media starts 7 When the creation of the recovery media finishes do one of the following
205. tive Protection sensor diagnostics failed Solution ThinkVantage Active Protection sensor is not working correctly Have the computer serviced Message 2100 Detection error on HDDO Main HDD Solution The hard disk drive or hybrid drive is not working Have the hard disk drive or hybrid drive serviced Message 2102 Detection error on HDD2 M 2 SATA Solution The M 2 SATA device is not working Have the M 2 SATA device serviced Message 2110 Read error on HDDO Main HDD Solution The main hard disk drive or hybrid drive is not working Have the main hard disk drive or hybrid drive serviced Message 2112 Read error on HDD2 M 2 SATA Solution The M 2 SATA device is not working Have the M 2 SATA device serviced Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the computer serviced Message 2201 Machine UUID is invalid Chapter 8 Troubleshooting computer problems 101 Solution Machine UUID is invalid Have the computer serviced e Message Fan error Solution Cooling fan has failed Have the computer serviced e Message Thermal sensing error Solution The thermal sensor is not functioning correctly Shut down the computer immediately and have the computer serviced Beep errors Table 7 Beep errors Problem Station One short beep pause three short beeps pause three The memory module has a problem Have the computer more short
206. to the Microsoft Knowledge Base home page at http support microsoft com 9 Install the registry patches for example the Enabling Wake on LAN from Standby for ENERGY STAR patch To download and install the registry patches go to the Lenovo Support Web site at http www lenovo com support Note After installing the operating system do not change the initial UEFI Legacy Boot setting in the ThinkPad Setup program Otherwise the operating system will not start correctly When you install the Windows 7 operating system you might need one of the following country or region codes Installing the Windows 8 1 operating system In some situations you might need to install anew operating system This topic provides instructions on how to install a Windows 8 1 operating system Before you start print these instructions Attention e The process of installing a new operating system deletes all the data on your storage drive including the data that were stored in a hidden folder e If your computer is equipped with both a hard disk drive and an M 2 solid state drive do not use the M 2 solid state drive as a bootable device The M 2 solid state drive is used for cache function and to support the Intel Rapid Start Technology To install the Windows 8 1 operating system do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 79 2 Select Startup gt Boot to display the Boot Prior
207. to the Start screen Click Lenovo Settings gt Power Then select Enable USB charge from the computer battery even when the computer is off check box under Always On USB Attention When you attach a USB cable to the connector ensure that the USB mark is facing upward Otherwise the connector might get damaged Audio connector Connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug to the audio connector to listen to the sound from the computer Notes e If you are using a headset with a function switch do not press this switch while using the headset If you press it the headset microphone will be disabled and the integrated microphones on the computer will be enabled instead e The audio connector does not support a conventional microphone For more information see Using audio features on page 51 H Media card slot Your computer is equipped with a media card reader which provides a media card slot Insert your flash media card into the media card slot to read the data on the card For more information about the supported cards see Using a flash media card on page 52 Chapter 1 Product overview 5 Bottom view Note Depending on the model your computer might look different from the following illustration EI EI Figure 4 Bottom view Emergency reset hole H Speakers Emergency reset hole If the computer stops responding and you cannot turn it off by pressing the power button remove th
208. to the help information system Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of the battery power e Screen blank mode for Windows 7 only The computer display requires considerable battery power To turn off the power to the display and make the computer enter screen blank mode right click the battery gauge icon in the windows notification area and select Power off display e Sleep mode In sleep mode your work is saved to memory The storage drive and the computer display are turned off When your computer resumes to normal operation your work is restored within seconds Depending on the model your computer might support the 30 Day Standby function When this function is enabled the computer consumes even less power in sleep mode and takes only seconds to resume normal operation when you press the power button For more information about the 30 Day Standby function do the following For Windows 7 Refer to the help information system of the Power Manager program For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 12 For Windows 8 1 Open the Lenovo Settings program and click Power gt 30 Day Standby To put your computer into sleep mode do the following For Windows 7 Use the Start menu shutdown option For Window
209. tor to give presentations or to expand your workspace This topic introduces how to connect an external display choose display modes and change display settings For more information about the external display refer to the manuals provided with it Connecting an external display You can use either a wired display or a wireless display The wired display can be connected to the HDMI connector by a cable The wireless display can be added through the Wi Di or Miracast function e Connecting a wired display Note When you connect an external monitor a video interface cable with a ferrite core is required 1 Connect the external display to an appropriate video connector on your computer 2 Connect the external display to an electrical outlet 3 Turn on the external display If your computer cannot detect the external display right click on the desktop then click Screen resolution gt Detect e Connecting a wireless display Note To use a wireless display ensure that both your computer and the external display support the Wi Di or Miracast feature For Windows 7 Open the Lenovo QuickDisplay program and follow the instructions on the screen For how to access the Lenovo QuickDisplay program see Lenovo programs on page 12 For Windows 8 1 1 Move your pointer to the top right or bottom right corner of the screen to display the charms 2 Click Devices gt Projector gt Add a wireless display 3 Select the desired wire
210. tructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products vi User Guide Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare Occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled ma
211. ur computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include storage devices network cards port replicators batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com essentials ThinkPad OneLink Dock Depending on the model your computer might support the ThinkPad OneLink Dock hereafter referred to as the dock Attach your computer to the dock to expand the working capability This topic provides basic information about the dock For detailed information about using the dock refer to the documentation that comes with the dock Note Depending on the model your dock might look slightly different from the illustrations in this topic Front view Security lock slotA To protect your dock from theft you can purchase a security cable lock such as a Kensington style cable lock that fits this security lock slot to lock your dock to a desk table or other non permanent fixture Copyright Lenovo 2014 2015 55 EZ USB 3 0 connector Used to connect devices that are compatible with USB 3 0 and USB 2 0 EJ Always On USB connector By default the Always On USB connector enables you to charge some mobile digital devices and smartphones no matter when your computer is in sleep mode
212. us information do the following e For Windows 7 Open the Power Manager program and click the Battery tab e For Windows 8 1 Open the Lenovo Settings program and click Power Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system you can program your computer so that when the battery power falls below a certain level three events occur the alarm goes off a message is displayed and the LCD is turned off To enable the battery alarm do the following 1 Start the Power Manager program 2 Click the Global Power Settings tab 44 User Guide 3 For Low battery alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the battery is low but the alarm message has not yet been displayed the message will be displayed when the computer resumes To resume normal operation when the message is displayed click OK Using the ac power The power to run your computer can come either from the battery or from ac power While you use ac power the batteries charge automatically Your computer comes with an ac power adapter and a power cord e ac power adapter Converts ac power for notebook computer use e Power cord Connects the ac outlet and the ac power adapter Connecting to ac power To connect the computer to ac power do the following Attention Using an improper power cord might cause seve
213. utions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Copyright Lenovo 2014 2015 xi e Do not operate your computer inside furniture as this might increase the risk of overheating e Airflow temperatures into the computer should not exceed 35 C 95 F Electrical current safety information y Electric current from power telephone and communication cables is hazardous To avoid a shock hazard e Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect all attached cables and disable batteries before opening any accessible device covers unless instructed otherwise in the installation and configuration procedures Do not use your computer until all internal
214. utton I O card do the following Attention Sensitive components are mounted on the button I O card Avoid any kind of rough handling during the replacement 1 Disable the built in battery See Disabling the built in battery on page 123 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 127 4 Detach the connector 134 User Guide 5 Remove the button I O card vertically 6 Insert the new button I O card 7 Attach the connector 8 Reinstall the base cover assembly 9 Turn the computer over again Connect the ac power adapter and all cables to the computer Chapter 10 Replacing devices 135 Replacing the audio OneLink ac power USB card Before you start print these instructions Read the important safety information first See Important safety information on page vi Note Depending on the model your computer might look slightly different from the illustrations in this topic To replace the audio OneLink ac power USB card do the following Attention Sensitive components are mounted on the card Avoid any kind of rough handling during the replacement 1 Disable the built in battery See Disabling the built in battery on page 123 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 127 4 Discon
215. ve it repaired The connectors and slot of the storage drive are not designed for frequent changes or drive swapping e Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks e Do not apply pressure to the cover of the drive e Do not touch the connector e Before removing the storage drive make a backup copy of all the information on it and then turn off the computer e Never remove the drive while the computer is operating in sleep mode or in hibernation mode To replace the storage drive do the following 1 Disable the built in battery See Disabling the built in battery on page 123 2 Close the computer display and turn the computer over 3 Remove the base cover assembly See Replacing the base cover assembly on page 127 4 Detach the connector 132 User Guide 6 Disconnect the drive cable from the storage drive L gt 7 Reconnect the drive cable to the new storage drive L gt 8 Place the new drive into the drive bay Chapter 10 Replacing devices 133 9 Attach the connector 10 Reinstall the base cover assembly 11 Turn the computer over again Connect the ac power adapter and all cables to the computer Replacing the button I O card Before you start print these instructions Read the important safety information first See Important safety information on page vi To replace the b
216. vering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third
217. ww lenovo com essentials Chapter 11 Getting support 147 148 User Guide Appendix A Regulatory information Wireless related information Wireless interoperability The wireless LAN card is designed to be interoperable with any wireless LAN product that is based on DSSS CCK and or OFDM radio technology and is compliant to e The 802 11b g Standard 802 11a b g or 802 11n 802 11ac on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers e The WiFi certification as defined by the Wi Fi Alliance A Bluetooth device is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 4 0 as defined by the Bluetooth SIG The following profiles are supported by the Bluetooth devices Note Depending on the Bluetooth card and the operating system you use some profiles might not be available e Advanced Audio Distribution Profile A2DP e Audio Video Control Transport Protocol AVCTP e Audio Video Distribution Transport Protocol AVDTP e A V Remote Control Profile AVRCP e Basic Imaging Profile BIP e Basic Printing Profile BPP e Dial Up Networking Profile DUN e File Transfer Profile FTP e Generic Access Profile GAP e Generic A V Distribution Profile GAVDP e Hardcopy Cable Replacement Profile HCRP e Headset Profile HSP e Hands Free Profile HFP e Human Interface Device Profile HID e Message Access Profile MAP e Obj
218. ww lenovo com diags If your computer is installed with the Windows 7 operating system when you are setting up your computer the Lenovo Solution Center program prompts you to create recovery media which you can use to restore the hard disk drive or hybrid drive to the factory default state For more information see Creating and using a recovery media on page 115 To run the Lenovo Solution Center program see Lenovo programs on page 12 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the Lenovo Solution Center program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If your computer has an error it typically displays a message or an error code or a beep sounds when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops responding Print these instructions now and keep the instructions with your computer for reference later If your computer is completely unresponsive you cannot use the TrackPoint pointing device or the keyboard do the following 1 Press and hold the power button for four seconds or more to turn off the computer and then restart the computer by pressing the power button Copyright Len
219. yboard you can just start typing on the Start screen and then the search box and search results are displayed automatically In the list of results click Narrator For more information about how to use and configure Narrator see the Windows Help and Support information system Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help information systems and a variety of online documents For additional information about screen readers see the following e Using PDFs with screen readers http www adobe com accessibility html promoid DJGVE e Using the JAWS screen reader http www freedomscientific com jaws hq asp e Using the NVDA screen reader http www nvaccess org Chapter 4 You and your computer 61 Speech Recognition Speech Recognition enables you to control your computer by voice Using only your voice you can start programs open menus click buttons and other objects on the screen dictate text into documents and write and send e mails Everything you do with the keyboard and mouse can be done with only your voice To open Speech Recognition do the following e For Windows 7 Click the Start button Then type Speech Recognition into the search field In the list of results click Speech Recognition e For Windows 8 1 Click the Search icon on the top right corner of the Start screen and then type Speech Recognition into the displayed search box If you ar
220. you select Disabled you can flash to an earlier version of the UEFI BIOS If you select Enabled you cannot flash to an earlier version of the UEFI BIOS Note This item is set as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled This item is set as Enabled by default when the OS Optimized Defaults is set as Enabled Some computer viruses and worms cause memory buffers to overflow By selecting Enabled you can protect your computer against attacks by such viruses and worms If you find that an application program does not run correctly after choosing Enabled select Disabled and reset the setting Table 5 Security menu items continued Menu item Submenuitem Selection Comments Virtualization Intel R Virtualization e Disabled If you select Enabled a Virtual Technology e Enabled Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization Technology Intel R VT d Feature e Disabled Intel VT d stands for Intel e Enabled Virtualization Technology for directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization Note This item is available when the processor of your computer supports this feature I O Port Access If you select Enabled you can use e Enabled the Wireless LAN device e Enabled the Bluetooth device e Enabled the USB connectors Memory Card Slot e Disabled If you select En

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