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DELL Venue 11 Pro 64GB Black

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1. The tablet will not power on K NOTE You can check the exact battery charge level by booting to the operating system Battery icons displayed on the screen Battery icon Description wi Battery is fully charged and AC adapter is connected Battery is charging with AC adapter D og Your tablet is running on battery power and the battery is discharging Your tablet is plugged in and either no battery is detected or the battery is not working correctly Battery is at low level amp E Battery is at critical level Turning On Your Tablet K NOTE Use this tablet in an ambient temperature between 0 C and 40 C 1 Press and hold the Power button C for 2 seconds to turn on your tablet 2 If the lock screen image displays swipe your finger from the bottom of the display to switch to the login screen and then enter the password to log in to Windows The tablet is ready for use after the Windows Start screen displays A AOS Tuesday Rec SO es 2 d NOTE If the login screen is not enabled in Windows 8 1 you will be taken directly from the lock screen to the start screen K NOTE The lock screen displays only when returning from a sleep state Turning off the Screen Using power button Press the Power button to turn off the screen Using Charms 1 2 10 Swipe from the right edge of the display to access the Charms bar l Touch Settings ix Power O Sleep to
2. Default Enabled e Enable Camera Default Enabled e Enable Media Card Default Enabled e Disable Media Card Function Displays the panel brightness when the ambient light sensor is off e Brightness on Battery Brightness on AC Description This field lets you set change or delete the administrator admin password also known as the setup password The admin password enables several security features The drive does not have a password set by default To add a new password e Enter the old password e Enter the new password e Confirm the new password Click OK after entering the password details Allows you to set change or delete the tablet password previously called the primary password The drive does not have a password set by default To add a new password Enter the old password Enter the new password e Confirm the new password Click OK after entering the password details Allows you to set change or delete the password on the tablet s internal hard disk drive K NOTE Successful password changes take effect immediately Default Setting Not set 45 Option Strong Password Password Configuration Password Bypass Password Change Non Admin Setup Changes TPM Security PTT Security Computrace R CPU XD Support 46 Description Enable strong password This option is disabled by default This field controls the minimum and maximum number of characters allo
3. Table 15 Wireless Option Description Wireless Device Enable Allows you to enable or disable the wireless devices e WWAN Default Enable e WLAN WiGig Table 16 Maintenance Option Description Service Tag Displays the service tag of your tablet Asset Tag Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Table 17 System Logs Option Description BIOS events Displays the system event log and allows you to clear the log e Clear Log Thermal events Allows you to view and clear the thermal events log e Clear Log Power events Displays the power event log and allows you to clear the log e Clear Log Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For tablet ensure that the battery is fully charged and connected to a power outlet 1 50 Re start the tablet Go to dell com support Enter the Service Tag or Express Service Code and click Submit K NOTE To locate the Service Tag click Where is my Service Tag NOTE If you cannot find your Service Tag click Detect My Product Proceed with the instructions on screen If you are unable to locate or find the Service Tag you can select your product from the products list under the General Support Choose the Product Type from the list Select your product model and the Product Support page of your product appears Click Get
4. Disable mode of the Processor Option Admin Setup Lockout Table 10 Secure Boot Option Secure Boot Expert Key Management Table 11 Performance Option Multi Core Support Description e Enable CPU XD Support Default Enable Allows you to enable or disable the option to enter setup when an admin password is set e Enable Admin Setup Lockout Default Function Allows you to enable or disable the secure boot feature Default Disabled Allows you to manipulate the security key databases only if the system is in Custom Mode The Enable Custom Mode option is disabled by default The options are PK KEK db dbx If you enable the Custom Mode the relevant options for PK KEK db and dbx appear The options are Description Save to File Saves the key to a user selected file Replace from File Replaces the current key with a key from a user selected file Append from File Adds a key to the current database from a user selected file Delete Deletes the selected key Reset All Keys Resets to default setting Delete All Keys Deletes all the keys NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Specifies whether the processor will have one or all cores enabled The performance of some applications will improve with the additional cores e All Default e 1 47 Option Intel SpeedStep C States Control Intel TurboBo
5. access the Charms bar 2 Touch Settings o Available ul Select an available network Connect 20 GRUT Airplane mode Mobile broadband setting Turning On Off mobile broadband 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Settings X Change PC settings Networks Airplane mode 3 Swipe Mobile broadband icon left or right to turn mobile broadband on or off Networks Airplane mode Off Mobile broadband 3 Connecting to a mobile broadband network 1 Ensure an active SIM card is inserted into the tablet 2 Swipe from the right edge of the display to access the Charms bar 21 3 Touch Setting i Network Connections Xil Your Service Provider Connect 4 The estimated data usage will be shown once the mobile broadband network is enabled GENS Mobile broadband T Mobile Connections Airplane mode Wi Fi Proxy n Not Connected HomeGroup Ethernet 9 Not Connected VPN Workplace Add a VPN connection K NOTE You can choose the option Connect automatically to connect the mobile broadband automatically K NOTE Your tablet will automatically prioritize Wi Fi networks over mobile broadband networks when both are available If your tablet is connected to the mobile broadband and any of saved Wi Fi connections comes within range it will disconnect from the mobile network and connect to the Wi Fi automatically Disconn
6. cover and slide it down to attach the dock to the tablet y NOTE When the connection is made you need to manually turn the on screen keyboard off if it is displayed on the screen 32 Mobile Keyboard Dock Features This section provides information about the features available on the keyboard dock 1 l OOOOOOOOOOOQ JEU DC YO XO XO OCC eee eee eee C JODOODOOCODL vvo 2000 OOo a 5 453 2 TENE N S e S C E Feature Functionality 1 Docking connectors Connect the docking guide slots on the tablet 2 Rotatable hinge Allows the tablet to rotate around the hinges 5 Touch pad Allows you to move the mouse pointer on the screen and provides the function of a mouse 4 Dock Pins Allows the tablet to make electrical contact with the dock 5 micro USB power connector Connect a micro USB charger to charge the dock 6 Caps Lock LED Indicates if the Caps Lock key on the keyboard is turned on 7 Battery charge LED Indicates if the battery is charging when connected to AC power K NOTE It is recommended easier to dock the tablet at a 90 degree angle K NOTE The keyboard dock is sold separately and is not shipped with the tablet Docking Your Tablet to the Keyboard Dock 1 Rotate the keyboard dock to a 90 degree angle X 55 K NOTE The hinge position will be open when you dock you tablet to t
7. eere n edes trn n ree ERE eek ae Ye ERN dake Ran neuen RR uen 9 Turning off the Screen ioo coe eee vene emen In 10 USING power buttOnUSING Chaftmls ecd tib p hee feed e ee pot Tnt Seta 10 CX hfdi lolcee c SEKESM ORISMLATIO MN em CE DU DI TIER How to lock unlock the screen orientation Adjusting the screen brightness ru M r and Right Clickea ertt AA M attt Undc Bend ce Mete tcu neste cta ER ThecWindows StartiSereerr c e doe d oe eta ED RO e a Een RET e MEET Customizing the Applicatioris wena Ans edie aed How to access theStart SCEBeP o een eren der PE ERROR ERE dint sed ade ERREUR ERERRE ES Getto know Windows 8 1 t erect tt E rg dece Le e P o p eod rte ed reap 15 SWipe Rights erm ntm ree eo ose ed ben T he iecebedu ee tor eeu e ee ete Ee 15 Swipe Left once te dE tete ep e e ton e ues 16 SwIpedUp DOWD ct tiet t e redeem e oe eb eth Hee tele 16 SPIE SC FOCI et e cem ee e M UA ue M E M dU MEL EAT 16 Using FHeadphofies s te eite e teet dais ede o eb tet 17 Installing the Micro SD Card teet temet emet tatto ede temet ted 18 Installirig thie Micro SIM Gard i e ec e ede io e e ea d e ako ae e Eee i ne 18 4 Managing your tablet settings Wiki Setting io o rre ee rte a e esi men ts Turning On Off Wi FiConnecting to a network Mobile broadband settrig o RE a d A dee Legio ete eie e dre pen Turning On Off mobile bro
8. following steps before you begin working inside the tablet 1 Ensure that your work surface is flat and clean to prevent the tablet cover from being scratched Turn off your tablet If the tablet is connected to a docking device docked such as the optional docking station or keyboard dock un dock it Disconnect the power adapter from the tablet Press and hold the power button for a few seconds to remove the flea power from the system board CAUTION To guard against electrical shock always unplug your tablet from the electrical outlet CAUTION Before touching anything inside your tablet ground yourself by touching an unpainted metal surface such as the metal at the back of the tablet While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 6 Remove the micro SD card from the tablet Turning off Your Tablet Turning off your tablet completely shuts down your tablet You can turn off your tablet in two ways Using power button e Using charms menu 1 Toturn off your tablet using power button a Press and hold the Power button until you see Slide to shut down your PC on the screen b Slide to shut down your tablet NOTE You can also turn off your tablet without sliding down the screen Press and hold the Power button for 10 seconds to turn off your tablet You can perform this force shutdown if your tablet is not responding be
9. mobile broadband The mobile broadband has 1 Check if the mobile connection been capped broadband is turned on See Turning On Off mobile broadband 39 40 No signal from the service 2 provider Move your tablet to a different location for better signal reception Contact your service provider to change your broadband plan 12 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can Change the NVRAM settings after you add or remove hardware View the system hardware configuration Enable or disable integrated devices Set performance and power management thresholds Manage your computer security To access the system setup options BIOS Connect your tablet to the keyboard dock or connect a USB enabled keyboard to your tablet Press the Power button to turn on your tablet or restart your tablet if you have already turned on your tablet Press F2 after the Dell logo appears NOTE You might have to press F2 repeatedly until the Windows redirects to the system setup options To access the setup options BIOS without an external keyboard 1 Press the Power button to turn on your tablet or restart your tablet if you have already turned on your tablet Press and hold the Volume Up button when the Dell logo appears on the screen When the F12 Boot Selection menu appears press the Volume Up button to change the boot sel
10. speed of the tablet Displays the minimum clock speed of the tablet Displays the maximum clock speed of the tablet Displays the L2 cache of the tablet Displays the L3 cache of the tablet Displays the tablet is Hyper Thread capable Displays the tablet functions with 64 bit Option Video Controller Video BIOS Version Video Memory Panel Type Native Resolution Audio Controller Wi Fi Device Cellular Device Bluetooth Device Table 3 Battery Information Option AC Adapter Battery Status Battery Charge State Battery Health Table 4 Boot Sequence Option Boot Sequence Boot List Option Function technology Intel EM6AT Displays the video controller used in the tablet Displays the BIOS version number of the tablet Displays the video memory of the tablet Displays the panel type used in the tablet Displays the resolution of the tablet Displays the audio controller used in the tablet Displays the Wi Fi device in the tablet Displays the cellular device in the tablet Displays the Bluetooth device in the tablet Function Displays the AC Adapter information Displays the current battery status Displays if the battery is charging discharging Displays the battery health Function Displays the order that the BIOS searches devices when trying to find an operating system to boot The options are e Windows Boot Manager e UEFI All
11. the tablet battery status see tablet battery charge status Battery behavior When AC power is connected the tablet gets charged first followed by the dock During discharge or when AC power is not connected the dock battery gets used first followed by the tablet 55 10 Cleaning Your Tablet CAUTION Before you clean your tablet disconnect all cables Clean your tablet with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances 1 Turn off your tablet For more information on turning off your tablet see Turning Off Your Tablet 2 Disconnect any attached devices headphones speakers and keyboard dock from the tablet and from their electrical outlets 3 Remove any installed Micro SD and Micro SIM card For more information on removing the Micro SD card and Micro SIM card see Remove the Micro SD card and Remove the Micro Sim card 4 Moisten a soft lint free cloth with either water or a display cleaner and wipe the surface of the tablet until it is clean Do not allow water from the cloth to seep down to the tablet ports and surrounding Windows button NOTE To avoid damaging the tablet or display follow the instructions that are included with the product K NOTE Do not clean the keyboard with a moist cloth 36 Troubleshooting Battery problem Problems Battery does not charge Battery drains quickly even when the tablet is in Standby mode
12. C no external bus connected chipset 4 GB e DDR3L RS for 4 GB e LPDDRS3 for 4 and 8 GB 1600 MHz 4 GB 8 GB Side firing 24 bit AAC 25 x 9 x 5 mm 1 W speaker integrated integrated iGPU Intel HD Graphics 5300 Communications Network adapter Wireless Ports and Connectors Audio Video USB Memory card reader Docking port Subscriber Identity Module SIM port Display Type Size Dimensions Height Width Diagonal Active area X Y Maximum resolution Maximum brightness Refresh rate Minimum viewing angles Horizontal Vertical Pixel pitch Front camera Type Resolution Rear camera Type Resolution e WLAN e LTE HSPA optional BT NFC optional one 5 5 mm jack one micro HDMI connector one USB 3 0 connector one microSD card reader one Dell 40 pin dock connector one micro SIM slot TFT LCD with eDP interface Full HD 1920 x 1080 10 8 inches Full High Definition FHD 250 20 mm 9 85 inches 149 25 mm 5 90 inches 274 32 mm 10 08 inches 239 04 mm 154 46 mm 1920 pixels x 1080 pixels 400 nits 60 Hz 80 80 80 80 0 1245 mm x 0 1245 mm OV 2722 2 MP 1920 pixels x 1080 pixels IMX 175 8 MP 3264 pixels x 2448 pixels 55 Storage Storage Battery Type Dimensions Length Height Width Weight Voltage Temperature range Operating Non Operating Coin cell battery AC Adapter Type Input voltage Input current maximum Input frequenc
13. Dell Venue 11 Pro 7140 User s Guide Regulatory Model TO7G Regulatory Type T07G002 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer AN CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death 2014 Dell Inc All Rights Reserved Trademarks used in this text Dell the DELL logo Venue and Wi Fi Catcher are trademarks of Dell Inc Intel Xeon Core and Atom are registered trademarks or trademarks of Intel Corporation in the U S and other countries Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Wi Fi is a registered trademark of Wireless Ethernet Compatibility Alliance Inc 2014 12 Rev A02 Contents t Working ori Your Tablet eire tetra tanaan tanait aanne acea ds 5 Before Working Inside Your T blet roa mee tere o cet n erbe b be tovs 5 Turning off Your Tablet eene ete eo runt eee tene ee tte de Ee dte de 6 2 Setting Up Your Tablet rette reote LIE oreet n ei sat iai aae ir rk cHis 8 Charging the Tablet deett ERR Ute ERE Pa e RD RE RUERG 8 T rning OriYout Tabet 15 eicere
14. Drivers and click View All Drivers The Drivers and Downloads page opens On the Drivers and Downloads screen under the Operating System drop down list select BIOS Identify the latest BIOS file and click Download File 10 11 12 You can also analyze which drivers need an update To do this for your product click Analyze System for Updates and follow the instructions on the screen Select your preferred download method in the Please select your download method below window click Download File The File Download window appears Click Save to save the file on your tablet Click Run to install the updated BIOS settings on your tablet Follow the instructions on the screen 51 Specifications 15 K NOTE Offerings may vary by region The following specifications are only those required by law to ship with your computer For more information about the configuration of your computer go to Help and Support in your Windows operating system and select the option to view information about your computer System Information Chipset DRAM bus width Flash EPROM Processor Type External bus frequency Memory Memory capacity Memory type Memory speed Minimum memory Maximum memory Audio Type Stereo conversion Speakers Video Video type Data bus Video controller 52 Intel core M 5Y70 5Y71 and 5Y10 5Y10c 128 bit 64 bits x 2 channels 128 Mbit Quad SPI Intel core M 5Y70 5Y71 and 5Y10 5Y10c SO
15. N N NOTE When you connect your tablet to HDMI connector or DisplayPort connector you can select the following options on the external display Tablet only e Duplicate e Extended e External only Docking Your Tablet The following images show how to dock your tablet 29 Connecting the Power Adapter Connect one end of the power adapter to a wall socket and the other end to the power connector port on the desktop dock ho m mur o e ees 30 Thin Travel Keyboard Dock Features This section provides information about the features available on the Thin keyboard dock C D 1 i 1 LT LJ 2 E JE ri E 4 Table 1 Feature Functionality 1 Magnets Magnets to enable docking 2 Docking pins Allows the tablet to make electrical contact with the dock 5 Docking Connect the docking connector on the tablet Connectors 4 Touch pad Allows you to move the mouse pointer on the screen and provides the function of a mouse K NOTE The Thin travel keyboard dock is sold separately and is not shipped with the tablet Docking Your Tablet to the Thin Travel Keyboard Dock 1 Align the two docking connectors on the tablet to those on the dock 31 2 Slide the tablet downward until the tablet clicks into place 2 a O 3 Attach the keyboard
16. Possible causes The tablet s temperature is below 0 C or higher than 40 C The battery or power adapter is damaged If the tablet is not in the range of a network it can connect to the tablet continues to send out signals to locate a base station and drains the battery 11 Possible solutions e Unplug the Dell AC power adapter from the wall and verify that the outlet is functioning e Try to connect with another Dell AC power adapter if available e Check all cable connections and plug back into the wall then back into the tablet Check the AC adapter LED light to ensure if the AC adapter is working e Check all connectors to ensure proper connectivity NOTE The tablet battery requires about 4 hours to fully charge Charge the battery in an ambient temperature between 0 C to 40 C Contact a Dell authorized reseller to replace the battery or power adapter e Temporarily turn off the tablet e Move the tablet in range of a network it can connect to or temporarily turn off the wireless connection on your tablet e Use your tablet in airplane mode 57 System problem Problems Tablet does not turn on Tablet does not turn off Tablet locks up Tablet is not responding or behaving unexpectedly Software or feature is not working as expected Docking station not working as expected Possible causes The battery is completely discharged e Driver failure e Operat
17. adbandConnecting to a mobile broadband networkDisconnecting from mobile broadband networkMobile broadband optionsService Provider hardware informationEnabling PIN lock 21 Refreshing Recovering Re setting your tablet eene 235 Refresh your PC without affecting your filesRemove everything and re install WindowsAdvariced startup 4 etel te ee et feet dre en ep ede Eee pe undo ea enge repa ne un 24 5 Synchronizing your tablet eee seeeeeee seien en nne na nnne nn 25 Using Mi rosoft aecournt Jd eee Me M e e 25 Copying music photos and videos sssssssssssseeem eem een nennen nennen 25 6 Optional Stylus Features reete eene de nain sehn aate iau aread 26 Getting Your Stylus Ready for Use nem e o th bee qe t P s 26 Using the Optional Stylus with Your Tablet nisaran aaae a rennen nnnm ttn 27 7 Desktop Dock Features rimi ter ak eris eve nth n caa In YE EAR EE KA UR raa uax Se 28 Docking Your Mableta snetea teat ret tbe t s ete fb a terri ee dO E c a 29 Connecting the POWer Adapter ietcotust costera tocan reda teo Toe d oet tu et bus na 30 8 Thin Travel Keyboard Dock Features cccccccceeceeseeceseeeeeeeeeeeeeeeeeeeeeeeeeneeeees 31 Docking Your Tablet to the Thin Travel Keyboard DOCK sssssssseeem eene 51 9 Mobile Keyboard Dock Features esee 33 Docking Your Tablet to the Keyboard DOCK ssssssssssseeeeeeneeee eene 33 Undocking Your Tabl
18. be available in your area To contact Dell for sales technical support or customer service issues 1 Go to dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link based on your need 56
19. d password to connect off Properties Manufacturer Sierra Wireless Incorporated Model Dell Wireless 5570e HSPA 42Mb Firmware SWI9XISC 01 12 Network type GSM Data class GPRS EDGE UMTS HSDPA HSUPA IMEI 355606050034714 Mobile number MSI 310260532506760 SIM ICCID 8901260532425067608 Copy Security Use a PIN to help protect your SIM Usea PIN Enabling PIN lock 1 2 3 4 5 Swipe from the right edge of the display to access the Charms bar Touch Settings ix Network il Touch and hold Your Service Provider or right clicked if docked Touch View connection properties Security Use a PIN Enter your SIM PIN Code K NOTE Your Service Provider refers to the network service providers available in your location CAUTION If you enter the incorrect PIN code your mobile broadband connection will not be established If you unsuccessfully enter the code three times your SIM card will be locked To unlock the SIM card contact your service provider to get a Personal Unblocking Key PUK to unlock the SIM card K NOTE Before you contact your carrier have your IMEI number ready Refreshing Recovering Re setting your tablet You can refresh recover restore your tablet to original factory settings 1 2 Swipe from the right edge of the display to access the Charms bar Touch Settings 1 Change PC Settings Update and recovery Recovery 25 e Refresh your PC without affecting y
20. ecting from mobile broadband network 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Setting ix Network M Your Service Provider Disconnect 74 NOTE Once your tablet has disconnected from mobile broadband the option Connect automatically will be disabled as well Mobile broadband options 1 Swipe from the right edge of the display to access the Charms bar Touch Settings i Networks illl 3 Touch and hold Your Service Provider or right click if docked e Touch Show estimated data usage Hide estimated data usage to show or hide your data usage Touch Set as metered connection Non metered connection to set a particular connection as a metered non metered connection Touch View connection properties to view your connected mobile broadband properties NOTE If the option Set as metered connection is enabled Windows Update will not download updates automatically unless it is a high priority critical security update 22 Service Provider hardware information 1 2 Swipe from the right edge of the display to access the Charms bar Touch Settings i Change PC settings Network Touch Your Service Provider to view the hardware information including the subscriber information and International Mobile Equipment Identity IMEI number T Mobile 2 Share this connection Share your mobile broadband Intemet connection with other people They ll need the network name an
21. ection to the BIOS Setup option K NOTE The Volume Up button cycles through the menu options Boot Options BIOS Setup Diagnostics and so on You can select the desired option by pressing the Volume Up button Press the Volume Down button to select the option System Setup BIOS Options Table 2 System Information Option Function BIOS Version Displays the BIOS revision Service Tag Displays the service tag of your tablet Asset Tag Displays the asset tag of your tablet Ownership Tag Displays the ownership information 41 Option Manufacture Date Ownership Date Express Service Code Memory Installed Memory Available Memory Speed Memory Channel Mode Memory Technology Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable 64 bit Technology 42 Function Displays the date of manufacture Displays the ownership date Displays the Express Service code of the tablet Displays the memory installed on the tablet Displays the memory available on the tablet Displays the memory speed Displays the memory capacities on the tablet Displays new type of device file in Linux for interacting with flash memory Displays the processor type available on the tablet Displays the core count of the tablet Displays the processor ID of the tablet Displays the current clock
22. et from the Keyboard Dock 34 Charging the dock s eerte fi nein pe e tae Maan iy e Sod is 34 Battery behaviors ei tink m dun cni een co terit Ob eel In i td ek ene hak et ada oM 35 10 Cleaning Your Tablet eredi dra tenentem entend drea 56 LT TROUDIESH OO NG t 37 Battery PFODISI iis tan cerned ertet tern totem ttu fue e eis eet etf de ee et ir ettam he teta 37 System problem c e EN E S UR eu Te p na pa Urt eerte e itus Rus 58 Touchscreen problem i tei etm ER Fee bu ed ER TE etn 38 Checking Your Wireless Network Card een enemies 39 Network problem ue t eme tte nee e t et t mb ve yeni lee eene 39 12 Systemi SetU Piss 41 System Setup BlOS Options an na rcnt ote rs re o t Mem A A A O 41 Upd ting thie BIOS ran a D a a eo ees 50 TS Specifications erae raras ba Vase ev as a a Hu exse iu a ci OF SEU UE wis mE iiai 52 14 Contacting Dell M 56 Working on Your Tablet Before Working Inside Your Tablet Use the following safety guidelines to help protect your tablet from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following condition exists You have read the safety information that shipped with your tablet A A gt b Ea WARNING Before working inside your tablet read the safety information that shipped with your tablet For additio
23. having unexpectedly or touch is not working 2 Toturn off your tablet using the charms menu a Swipe from the right edge of the display to access the Charms menu e b Touch Settings Power Shut down to turn off the tablet Settings Calendar m i Shut down Restart Internet Explorer Setting Up Your Tablet Charging the Tablet A CAUTION Charge the battery in an ambient temperature of 0 C to 40 C CAUTION Use only the power adapter and power cable that came with your tablet Using unauthorized power adapters or power cables may cause severe damage to your tablet K NOTE The battery is not fully charged when you unpack your tablet 1 Connect the power cable into the power adapter o U a Connect the power adapter to an electrical outlet and charge the tablet until the battery is fully charged K NOTE The tablet battery requires about 4 hours to fully charge You can check the tablet battery charge status from Battery charge light located on the front of the tablet LED Behavior Description Solid white color on Battery is charging Off Battery is not charging Either no AC adapter is connected or battery is fully charged Amber color on Momentarily The LED will be solid amber for 2 seconds and then change to solid white This is an indication that the system cannot power on with the current state of charge but the battery is being charged Battery is charging
24. he keyboard dock 2 Dock the tablet to the keyboard dock NOTE When the connection is made you need to manually turn the on screen keyboard off if it is displayed on the screen Undocking Your Tablet from the Keyboard Dock 1 Push and hold the button on the Mobile Keyboard dock 2 Lift the tablet from the Mobile Keyboard dock Charging the dock CAUTION Use only the supplied power adapter and power cable to charge your tablet and dock Using unauthorized power adapters or power cables may cause severe damage to your tablet and dock 1 Connect the power adapter to the microUSB charging port on your keyboard dock a e ea 2 The keyboard dock charges through the tablet if AC power is attached to the tablet K NOTE Power can t be directly attached to travel keyboard when the tablet is docked K NOTE The dock battery requires about four hours to fully charge For more information on the tablet battery charging time see Charging the tablet You can check the keyboard dock battery status from 34 e Battery charge light located on the left side of the keyboard dock LED behavior Description Solid white color on Battery is charging with AC power when AC adapter is connected directly to the dock Off Battery is not charging either no AC adapter is connected or battery is fully charged or the AC power is connected directly to the tablet For more information on checking
25. ing system failure e Virus Malware Touchscreen problem Problems Touchscreen responds slowly or improperly 38 Possible causes Protective cover prevents the tablet from recognizing your inputs Possible solutions 1 Charge the tablet for at least 4 hours 2 Press and hold the Power button for 4 seconds Press and hold the Power button for 11 seconds to perform a hard shut down Press and hold the power button for 11 seconds to perform a hard shut down 1 Shut down and restart your tablet 2 Refresh the tablet Contact Dell s support service Go to dell com support or dell com contactdell Restart your tablet Software updates may have been downloaded in the background Swipe from the right edge of the display to access the Charms bar and touch Settings Power Restart to restart the tablet e Un dock Re dock your tablet If the issue still continues power cycle your tablet on the dock e Try to dock your tablet with another Dell docking station if available Possible solutions e Shutdown and restart your tablet e Gently wipe the display with a clean dry cloth Remove any protective covers from the touchscreen e If the operating system is re installed make sure all the drivers are installed Checking Your Wireless Network Card You can check in Device Manager if your computer is equipped with a WLAN WWAN card Windows 8 1 Click the Desktop Icon C
26. lay to access the Customize icon at the bottom right corner 4 Touch the Customize icon at the bottom right corner Select the application or applications that you want to customize After you select the application or applications the relevant options appear at the bottom The options are Options Actions Enables to view the application in the start screen Enables to view the application in the taskbar 14 Options Actions 3 Enables the application to be unpinned from the start screen Enables to uninstall the application po Enables to turn off the live update on the running applications Example Weather E Enables to resize the application You can resize the application to Wide Medium and Small sizes Enables to clear all the selections made How to access the Start screen Follow either method to access the Start screen e Press the Windows button S e Swipe from the right edge of the display to access the Charms bar and then touch the Start icon na Get to know Windows 8 1 You can touch the Help Tips tile on the Start screen to get help and tips on using Windows 8 1 Help Tips Start and apps gt Get around gt Basic actions gt uS LB Your account and files Settings What s new gt fae Swipe Right Swiping in from the right edge of the display reveals the Charms bar Charms provide access to the system commands such as Start Search Share Devices and Set
27. nal safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the tablet CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your tablet and certain components may appear differently than shown in this document To avoid damaging your tablet perform the
28. nge Windows startup settings or restore Windows from the system image If you want to perform this action click Restart Now K NOTE Third party applications will be removed 24 Synchronizing your tablet Using Microsoft account If your computer has Microsoft Windows 8 1 installed you can synchronize user settings of your tablet with your computer using a Microsoft account When you sign in with your Microsoft account on your tablet you can automatically synchronize your settings including internet browser history application settings and personal files etc with other Windows 8 1 PCs and Windows 8 1 tablets K NOTE You need a wireless connection for both your computer and tablet 1 Goto Charms bar then click Settings ix Change PC Settings Accounts Connect to a Microsoft account to switch your computer local account to your Microsoft account 2 Anew option will be added to PC Settings called Sync your settings 3 Click Settings ix Change PC Settings More PC Settings Sync your settings to show all kind of toggles for synchronizing your data and settings Copying music photos and videos 1 Connect a USB key or a Micro SD card to the computer and copy the required files 2 After the copy is complete use the Safely Remove Hardware wizard to remove your tablet from the computer 3 You can also use the Skydrive feature of Win 8 1 to copy music photos and videos 25 Optional Stylus Feat
29. omputer Open Control Panel Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation The Device Manager window appears 2 Expand Network Adapters the wireless network will be listed under network adapter if available Also depending on what you selected when you purchased your computer the computer has a variety of configurations To determine your computer configuration see one of the following e Your order confirmation e Microsoft Windows Help and Support Center e Under Tools click My Computer Information Find information about the hardware installed on this computer To check your Mobile Broadband card in the Windows Help and Support Center 1 Click Start Help and Support Use Tools to view your computer information and diagnose problems On the My Computer Information Hardware screen you can view the type of Mobile Broadband card installed in your computer as well as other hardware components Network problem Problems Possible causes Possible solutions No wireless connection 1 Check if the wireless radio is on See Wi Fi Settings 2 Try to get closer to the wireless access point 3 Try to connect to another known wireless access point 4 Reset the wireless router if using a private network open the browser to view the landing page if using a public network 5 Contact your internet service provider for help No
30. ost HyperThread control Table 12 Power Management Option AC Behavior Auto On Time Advanced Battery Charge Configuration Primary Battery Charge Configuration 48 Description e 2 Allows you to enable or disable the Intel SpeedStep mode of the processor e Enable Intel R SpeedStep Default Allows you to enable or disable the additional processor sleep states e C states Default Allows you to enable or disable Intel TurooBoost mode of the processor e Enable Intel TurboBoost Default Allows the Intel TurboBoost driver to increase the performance of the CPU or graphics processor Allows you to enable or disable the HyperThreading in the processor Default Enabled Description Allows the tablet to power on automatically when AC adapter is plugged The option is disabled e Wake on AC Allows you to set the time at which the system must turn on automatically The options are Disabled Default Every Day e Weekdays Select Days This option places batteries in the system advanced battery charging mode to maximize battery health e Monday e Tuesday e Wednesday e Thursday e Friday Saturday e Sunday e Adaptive e Standard e ExpressCharge Primary AC Use e Custom Option Table 13 POST Behavior Option Adapter Warnings Fastboot Extended BIOS POST Time Table 14 Virtualization Support Option Virtualization VT for Direct I O Trusted Execution De
31. ou can use the camera during the lock screen mode 1 Press Power button to turn off the screen 2 Press Power button again to enable the lock screen mode 3 Swipe down to enable the camera Split Screen The split screen option enables you to open two applications on the same screen which helps you in multitasking To split the screen 1 Open any two applications that you want to perform the split screen 2 Swipe from the left to open the second application and hold your finger until the screen splits 3 Release your finger to drop the second application K NOTE Windows 8 1 enables you to split the screen in variable width 16 Using Headphones You can use headphones to listen to music and sounds record audio or make calls After you connect your device to the audio port a pop up window displays with options Select the appropriate option and click OK Which device did you plug in Speaker Out Headset Skullcandy Headphone Dell Speaker Out Skullcandy Headset v Speaker setup NOTE These are the default options on the tablet which display only when you connect a device to the audio port Depending upon your device you can select any of these options A WARNING Listening to loud music for extended period of time can lead to hearing loss gt T J 1 Connect the headphones to the audio port 3 5 mm on the tablet 2 Insert the earphones in your ears and adjust the
32. our files e Remove everything and reinstall Windows e Advanced startup Select any recovery option to complete the task Refresh your PC without affecting your files This option enables you to refresh your tablet without losing your photos music videos and other personal files If you want to perform this action 1 Click Get started The Refresh your PC window opens 2 Click Next 3 Click Refresh Click Cancel to cancel this action Remove everything and re install Windows This option enables you to recycle or start over your tablet completely and you can reset to its default factory settings If you want to perform this action 1 Click Get Started The Reset your PC window opens 2 Click Next After you click Next you will now have to select any of the two below options to finish the task e Just remove my files If you select this option Windows removes all your files including your photos music videos and other personal files e Fully clean the drive If you select this option Windows resets your tablet CAUTION Resetting your tablet erases all data from your tablet including your account configuration music pictures files and so on Ensure that you back up all the required data before you proceed Click Cancel to cancel this action Advanced startup This option enables you to start up from a device or compact disc such as DVD or USB drive and change your tablet s firmware settings cha
33. ows you to change the boot list option 43 Option Table 5 Advanced Boot Options Option Enable Legacy Option ROMs Table 6 Date Time Option System Date System Time Table 7 System Configuration Option USB Configuration USB PowerShare Audio 44 Function Legacy e UEFI You can also perform other options The options are e Add Boot Option This option allows you to add a boot option Delete Boot Option This option allows you to delete an existing boot option e View This option allows you to view a boot option Function During the UEFI boot mode the Enable Legacy Option ROMs option will allow legacy option ROMs to load This option is not allowed if Secure Boot is enabled Function Displays the system date Displays the system time Function Allows you to configure the integrated USB controller The options e Enable Boot Support Enable USB3 0 Controller Enable External USB Port By default all the options are enabled Allows you to configure the USB PowerShare feature behavior Default Not enabled This field allows you to enable or disable the integrated audio connector e Enable Audio Default Enabled Option Miscellaneous Devices Table 8 Video Option LCD Brightness Table 9 Security Option Admin Password System Password Internal HDD Password Function Allows you to enable or disable various on board devices e Enable Microphone
34. scription NOTE Some of the battery settings may not be available for all battery types To enable this option you should disable the Advanced Battery Charge Configuration Mode Description Allows you to activate the adapter warning messages when certain power adapters are used The option is enabled by default Enable Adapter Warnings This option can speed up the boot process by bypassing some compatibility steps e Minimal e Thorough Auto Default Enable K NOTE Enabling the Fastboot will prevent F2 BIOS access through USB or Thin Travel keyboard You can still access the BIOS Setup by pressing the Volume Up button after the Dell logo screen appears Allows you to create an additional pre boot delay The options are e 0 seconds This option is enabled by default e 5 seconds e 10 seconds Description This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology e Enable Intel Virtualization Technology Default This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization Technology for Direct I O Enable VT for Direct I O Default This option specifies whether a Measured Virtual Machine Monitor MVMM can utilize the additional hardware capabilities provided by Intel Trusted Execution Technology Default disabled 49
35. seconds on any section of the screen or an icon and then release your finger The options menu appears on the screen The Windows Start Screen The Windows Start screen displays a list of default and custom Live Tiles which act as a shortcut to Control Panel Windows Explorer Weather application RSS Windows Store Internet Explorer and other installed applications Live Tiles on your Start screen change and update in real time so you can get real time updates about news or sports check what your friends are up to and get the latest weather forecast The tile based user interface gives you direct access to your most recently used applications Emails photos music videos contacts Facebook amp Twitter updates and frequently viewed websites You can pin your favorite or frequently used applications as Live Tiles to customize the Start screen You also can personalize the Start screen by setting your favorite picture as a wallpaper K NOTE Live Tiles can be added or removed by using Pin or Unpin options Customizing the Applications You can customize all the available applications on the Start screen To customize the applications 1 Swipe from the right edge of the display to access the Charms bar and then touch the Start icon K NOTE You can also press the Windows button 33 to go to the Start screen 2 Swipe up from the middle of the display to get the Apps view 3 Swipe from the top or bottom of the disp
36. tings options 15 um If your tablet is running on an application or performing actions pressing the Start icon m takes you aa back to the Start screen If you are at the Start screen pressing the Start icon ME takes you to the most recently used application or most recently viewed screen f m K NOTE The functionality of the Start icon EIS is same as Windows button 38 Swipe Left e Swiping slowly from the left edge to the right edge of the display reveals thumbnails of the open applications and cycles the thumbnails of the open applications e Swiping in and out on the left edge of the display brings up a list of the most recently used applications Swipe Up Down e Swiping in from the bottom or top edge of the display reveals the All apps m Touch All apps to show an alphabetical list of all applications installed on your tablet e Swiping in from the top to the bottom of an application docks or closes the application For more information on using Windows Start screen visit windows microsoft com en us windows 8 start screen tutorial You can also enable the camera front when the screen is in lock mode To enable the camera when the screen is in lock mode 1 Swipe from the right edge of the display to access the Charms bar 2 Click Settings ix Change PC Settings PC and Devices Scroll down and navigate to Camera 4 Swipe to turn on to use the camera during the lock screen mode To make sure y
37. tly on the display with your fingertip Q Touch and Hold Touch and hold your finger on the display s Y Select items on the screen including options entries images and icons Start applications Touch buttons on the screen Input text using the on screen keyboard Display detailed information about an item Open the context menu of an item to perform further actions Drag and Drop Move item such as images and icons on the screen 1 Touch and hold your finger on an item on the screen 2 Keeping your finger in contact with the display move your fingertip to the desired location 3 Take your finger off the display to drop the item in the desired location 12 Gesture Actions Functions Swipe or Slide Scroll through the Start screen web pages lists Move your finger in a vertical or horizontal entries photos contacts dC SSH on direction on the display Close an application Swipe the application to the bottom of the display Zoom in Enlarge the view of an image or web page Touch the display with two fingers and then move the fingers apart Zoom out Reduce the view of an image or web page Touch the display with two fingers and then move the fingers closer Rotate Rotate an object by 90 degrees Touch the display with two or more fingers and then move the fingers in a clockwise or counter clockwise arc Right Click To perform a right click on your tablet Touch and Hold your finger for 2
38. ttons are software configurable for using features such as erasing highlighting or performing mouse clicks You can use the tip of the stylus to draw shapes select text turn a page and write or sign the documents on your tablet You can also press the button on the side of the stylus to perform the left click and right click functions on your tablet 27 Desktop Dock Features This section provides information about the features available on the Desktop dock Feature 1 USB 3 0 connector 2 Audio connector 5 Power status light 4 Docking connector 5 Power connector 6 USB 3 0 connectors 7 Network connector 8 HDMI connector 9 DisplayPort connector 28 Functionality Connect USB devices such as flash memory Connect headphones or external speakers Indicates the power status Connect the docking connector on the tablet Connect the AC adapter Connect USB devices such as flash memory Connect an Ethernet cable for internet access The network connector port supports the 10 100 Ethernet cable Connect HDMI capable devices such as projectors TV s and monitors Connect DisplayPort capable devices such as projectors TV s and monitors K NOTE DisplayPort output supports only direct DisplayPort to DisplayPort or active DisplayPort adapters Passive adapters are not supported by DisplayPort NOTE The desktop dock is sold separately and is not shipped with the tablet X N
39. turn off the screen K NOTE If your tablet is in a sleep state press the Power button or Windows button i once to turn on the screen Using Your Tablet Screen Orientation For optimal viewing experience the screen orientation changes automatically to portrait or landscape format depending on how you hold the tablet NOTE Some applications may not support automatic screen rotation to portrait or landscape format How to lock unlock the screen orientation 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Settings i Screen 3 Touch toggle to lock the screen orientation or touch C toggle to unlock the screen orientation Adjusting the screen brightness You can also adjust the screen brightness here by using the slider under the toggle L3 menu Settings 11 You can also adjust your screen automatically To adjust the screen brightness automatically 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Settings ix Change PC settings PC and devices Power and sleep 3 Under Brightness slide left or right to turn on turn off the automatic brightness option NOTE You can turn on turn off the slider to have the screen automatically adjust the brightness based on the ambient light Gestures Your tablet has a multi touch display You can touch the screen to operate the tablet Gesture Actions Functions Touch Tap gen
40. ures This section provides information about the features available on the Stylus 4 3 2 1 Feature Functionality 1 Pen lead Provides touch functionality 2 Pen button Used to perform a left click and right click 5 Middle barrel Provides access to the battery compartment 4 Pen clip Pen rear cap Used to secure the stylus in your pocket K NOTE The Stylus is optional and is sold separately K NOTE This Stylus only works with the Dell Venue 11 pro series tablets It is not designed to work the earlier family of Dell tablets Also the stylus purchased for use with any other Dell tablets is not supported by the Dell Venue 11 pro series tablets Getting Your Stylus Ready for Use 1 Twist the middle barrel in a counter clockwise direction X lt a 2 Insert a AAAA battery with the positive side facing the tip of the pen lt W J em ca K NOTE Follow your local and regional statutes and regulations on disposal of battery waste 3 Re assemble the barrel securely 26 a ea Using the Optional Stylus with Your Tablet The Stylus is ergonomically designed to work with your tablet for long time periods The user can seamlessly switch between pen and finger entry without any manual mode switching The stylus supports features such as palm rejection hovering and pressure sensing which allow for industry leading accuracy and ease of use with no calibration necessary The two bu
41. volume level to a comfortable level NOTE When you connect a headphone or an external audio device to the audio connector the integrated speakers on your tablet are muted automatically CAUTION To prevent damage to the headphones when disconnecting it from the tablet pull the connector and not the cable NOTE It is recommended that you turn down the volume level before plugging the headphone and then adjust to a comfortable level Sudden exposure to loud sounds can cause hearing damage 17 Installing the Micro SD Card Perform the following steps a Pullat the edge to release the cover that secures the Micro SD card b Insert the Micro SD card and press the cover to secure the Micro SD card ec Installing the Micro SIM Card Perform the following steps a Pull at the edge to release the cover that secures the Micro SIM card b Insert the Micro SIM card and press the cover to secure the Micro SIM card 18 Managing your tablet settings Wi Fi setting Turning On Off Wi Fi 1 Swipe from the right edge of the display to access the Charms bar 2 Touch Settings ix Change PC Settings Network Select Wi Fi to turn Wi Fi on or off GENS Mobile broadband T Mobile Connections Airplane mode Wi Fi koy n Not Connected HomeGroup Workplace Ethernet Not Connected VPN Add a VPN connection Connecting to a network 1 Swipe from the right edge of the display to
42. wed for the admin and system passwords Changes to these fields are not active until they are committed via the apply button or saving changes before exiting setup e Admin Password Min e Admin Password Max e System Password Min e System Password Max This option lets you bypass the system Boot Password and the internal HDD password prompts during a system restart Disabled e Reboot Bypass Default Enabled Allows you to determine whether changes to the system and hard disk passwords are permitted when an administrator password is set e Allow Non Admin Password Changes Default This option lets you determine whether changes to the setup options are permitted when an administrator password is set e Allow Wireless Switch Changes Default This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system TPM Security Default e TPM ACPI Support e Deactivate e Activate NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately Allows you to enable or disable PTT Support PTT Security Default e Revoke Trust Default This field lets you activate de activate or disable the BIOS module interface of the optional Computrace Service from Absolute Software e Deactivate Default e Disable e Activate This option enables or disables the Execute
43. y Output power Output current 30 W Rated output voltage Temperature range Operating Non operating Physical Height Width Weight minimum Environmental Temperature Operating 54 NGFF SSD 64 GB 128 GB 256 GB 2 cell lithium ion 36 WHr 240 85 mm 9 48 inches 7 17 mm 0 28 inch 70 60 mm 2 78 inches 240 00 g 0 53 lb 7 4 VDC nominal and 8 7 VDC maximum 0 C to 50 C 32 F to 158 F 20 C to 65 C 4 F to 149 F 3 V CR2025 lithium ion 100 VAC to 240 VAC 0 60A 50 Hz to 60 Hz 23 4 W 1 2A 2 0A 19 5 Vdc 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F 279 74 mm 11 01 inches 176 76 mm 0 50 inches 889 grams 1 96 lb 0 C to 40 C Environmental Storage Relative humidity maximum Operating Storage Altitude maximum Operating Non operating Airborne contaminant level 40 C to 65 C Operating 1076 to 9076 noncondensing Storage 5 to 95 noncondensing 16 m to 3048 m 50 to 10 000 ft 15 2 m to 10 668 m 50 ft to 35 000 ft G1 as defined by ISA 71 04 1985 55 14 Contacting Dell K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not

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