Turtle Beach Ear Force XO FOUR
Contents
1. be required to take appropriate measures Achtung Dieses ist ein Ger t der Funkstorgrenzwertklasse B In Wohnbereichen k nnen bei Betrieb dieses Ger tes Rundfunk storungen auftreten in welchen Fallen der Benutzer fur entsprechende Gegenma nahmen verantwortlich ist Attention Ceci est un produit de Classe B Dans un environnement domestique ce produit risque de cr er des interf rences ra dio lectriques il appartiendra alors a l utilisateur de prendre les mesures sp cifiques appropri es This symbol on the product or its packaging indicates that this product must not be disposed of with your other house hold waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste for recycling please contact your local authority or where you purchased your product Go to Table of Contents B Japan Compliance Statement COREld JOAB RETR Co CORR Bld RRR CEA SSCeEeANEL TWINKS CORBRIVYAPTLEVaY Seth lc ALTA Nat VES SHCICEMBIETD Riko TELUR OLT FAL VCCI B This is a Class B product based on the standard of the VCCI Council If this is2. EAR FORCE ASF LJ LJ R HIGH PERFORMANCE XBOX ONE GAMING HEADSET USER GUIDE VW TERE BEACH 1 IN GAMING AUDIO Congratulations on your purchase of the Turtle Beach Ear Force XO FOUR headset from Turtle Beach You ll enjoy powerful gaming audio and chat on the Xbox One as well as for mobile gaming Turtle Beach brings over 35 years of expertise to transforming your listening experience Welcome to Turtle Beach Table of Contents Package Contents For our Knowledgebase and Technical Support please visit turtlebeach com support XO FOUR Headset Xbox One Audio Adapter Detachable Boom Mic Turtle Beach Sticker USB Micro Cable Go to Table of Contents The Ear Force XO FOUR is the perfect audio upgrade for the Xbox One delivering high quality sound to get the most from your games music TV and movies Stay connected to friends through Xbox LIVE and Skype with clear crisp chat audio and microphone clarity only Turtle Beach headsets deliver FEATURES Be immersed Headphones are tuned to provide the highest quality audio from the Xbox One Audio Adapter Be social High quality removable mic for chat on Xbox One Skype and Xbox LIVE Be in control Adjust game and chat volume for the perfect audio mix Be mobile Use the XO FOUR anywhere with your tablet or portable game consoles Be comfortabl
3. HTENSTEIN NORWAY SWITZERLAND Go to Table of Contents B Declaration of Conformity Marking by this symbol C indicates compliance with the Essential Requirements of the EMC Directive of the European Union 2004 108 EC This equipment meets the following conformance standards Safety EN 60950 1 2006 A11 2009 A1 2010 A12 2011 T Mark License Also Licensed for Standards IEC 60950 1 2005 2nd Edition Am 1 2009 CB Scheme Report Certificate UL 60950 1 2007 R12 11 NRTL License CAN CSA C22 2 No 60950 1 07 A1 2011 SCC License EN 50332 1 2000 EN 50332 2 2003 Additional licenses issued for specific countries available on request Emissions EN 55022 2010 CISPR 2008 Immunity EN 55024 2010 EN 55024 2010 EN61000 4 2 2008 12 EN61000 4 3 2010 04 EN61000 4 4 2011 03 EN 61000 4 6 2005 EN 61000 4 8 2009 09 These products are licensed as required for additional country specific standards for the International Marketplace Additional issued licenses available upon request The products are licensed as required for additional country specific standards for the International Marketplace Additional issued licenses available upon request Environmental Low Voltage Directive 2006 95 EC RoHS 2011 65 EU REACH 2006 1907 EC WEEE 2012 19 EU Packaging 94 62 EC Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may
4. ach controller always make sure that all connections are firmly inserted Go to Table of Contents Setup and Connections Xbox One Consoles Connecting to the Xbox One controller 1 Insert the microphone boom plug into the jack on the left earcup of the headset 2 Insert the Xbox One Audio Adapter into the Xbox One Controller Controller not included 3 Insert the cable from your headset into the headset jack of the Xbox One Audio Adapter NOTE For reliable sound confirm that all connections are firmly inserted Go to Table of Contents B Setup and Connections Mobile Sources 1 Insert the microphone boom into the jack on the left earcup of the headset 2 Insert the cable from your headset into the headphone jack of your mobile device Go to Table of Contents B Specifications Speaker diameter 50 mm Speaker frequency response 20 Hz 20 kHz Condenser microphone frequency response 100 Hz 10 kHz Earcup style Around ear Sound pressure level 120 dB 1 kHz Total harmonic distortion lt 1 Headphone cable 3 feet 0 91 m with stereo 3 5 mm plug Weight 10 6 oz 301 g Xbox One audio mic connection Xbox One Audio Adapter Go to Table of Contents B Troubleshooting Tips No sound low sound Volume control turned down Press the Volume Up button on the Xbox One Aud
5. anty THIS LIMITED WARRANTY IS PURCHASER S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED TO THE EXTENT PERMITTED BY APPLICABLE LAW VTB HEREBY DISCLAIMS THE APPLICABILITY OF ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR USE FOR THE PRODUCT IF SUCH A DISCLAIMER IS PROHIBITED BY APPLICABLE LAW THE IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY IN NO EVENT SHALL VTB BE LIABLE FOR ANY INDIRECT INCIDENTAL SPECIAL PUNITIVE OR CONSEQUENTIAL DAMAGES OR DAMAGES INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS DATA OR LOSS OF USE ANY THIRD PARTY CLAIMS AND ANY INJURY TO PROPERTY OR BODILY INJURY INCLUDING DEATH TO ANY PERSON ARISING FROM OR RELATING TO THE USE OF THIS PRODUCT OR ARISING FROM BREACH OF THE WARRANTY BREACH OF CON TRACT NEGLIGENCE TORT OR STRICT LIABILITY EVEN IF VTB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This warranty supersedes all prior agreements or understandings oral or written relating to the Product and no representation promise or condi tion not contained herein will modify these terms Some states do not allow the exclusion or limitation of incidental or consequential damages so the above exclusion or limitation may not apply to you This warranty gives you specific legal rights You may also have other rights which vary from state to state Any action or lawsuit for breach of warranty must be co
6. e and stylish A soft comfortable leather headband and mesh ear cushions provide all day comfort New headset look and feel complements iconic design of Xbox One Be entertained Headsets aren t just great for games Enjoy your favorite movies and TV J oce ga CY shows with superior quality sound Then crank up your tunes from music services like Xbox Music or Skype with friends Go to Table of Contents B Parts and Controls Xbox One Audio Adapter Mic Mute Press to turn off the microphone Volume Up Press again to turn it back on Press to increase overall game LED will glow when muted and chat volume Chat Game Balance Buttons Adjust the relative volume level to emphasize either Game controller icon or Chat person icon Lihi AN E Headset Jack Volume Down Connect the headset plug here Press to lower overall game and Always insert firmly chat volume Go to Table of Contents B Setup and Connections Xbox One Consoles The Ear Force XO FOUR headset Is supplied with a convenient Xbox One Audio Adapter that plugs directly into the Xbox One controller not supplied with the headset The adapter places game volume chat volume and mic mute controls right where your thumbs can operate them Updating the Xbox One controller firmware GF To use the adapter with an Xbox One controller you first need to update the controller firm
7. g up the volume to block out noisy surroundings Go to Table of Contents Regulatory Compliance Statements for the XO FOUR Models Federal Communications Commission FCC Compliance Notices Class B Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 Subpart B of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help FCC Caution This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interfe
8. io Adapter If necessary press the Game button of the Chat Game Mix Confirm that each plug Is inserted firmly and fully Microphone not working Microphone muted Press the Mic Mute button on the Xbox One Audio Adapter Confirm that the mic boom is fully inserted into the jack on No chat volume low chat volume Chat volume control turned Press the Chat Button on the Chat Game Mix of the Xbox One down Audio Adapter Confirm that each plug is inserted firmly and fully If your issue is not resolved by these steps please visit turtlebeach com support Go to Table of Contents B Important Safety Information To avoid potential damage to the device always disconnect all cables before transporting it WARNING Permanent hearing damage can occur if a headset is used at high volumes for extended periods of time so it is important to keep the volume at a safe level Over time your ears adapt to loud volume levels so a level that may not cause initial discomfort can still damage your hearing If you experience ringing in your ears after listening with the headset it means the volume is set too loud The louder the volume is set the less time i takes to affect your hearing So please take care to listen at moderate levels Before placing a headset on your ears turn the volume down completely then slowly increase it to a comfortable level Turn down the volume if you can t hear people speaking near you Avoid turnin
9. ir or replacement of the Product at VTB s sole option and expense VTB owns all Products it has replaced and all parts removed from repaired Products VTB uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products If VTB repairs or replaces a product the original Warranty Period is not extended however VTB warrants that repaired or replacement parts will be free from defects in material and workmanship for a period of thirty 30 days from the date of repair or replacement or for the remainder of the Warranty Period whichever is greater This warranty does not apply to any Product that has had its serial number altered removed or defaced or any Product damage caused by shipping improper storage accident problems with electrical power abuse misuse neglect ordinary wear acts of God e g flood failure to follow directions improper maintenance use not in accordance with product instructions unauthorized modification or service of the Product or damage resulting from the use of the Product with hardware software or other products not provided by or specifically recommended by VTB NOTES Replacement Parts and accessories that are subject to wear and tear such as earpads mic foam covers talkback cables etc have a three 3 month Warranty Replacement Parts for Discontinued Products are sold on an AS IS basis they are not supported and come with a 30 day Warr
10. mmenced within eighteen 18 months following the purchase of the Product Go to Table of Contents B EXCLUSIONS FROM LIMITED WARRANTY This Limited Warranty shall not apply and VTB has no liability under this Limited Warranty if the Turtle Beach Product is used for commercial purposes such as LAN Call Centers including rental or lease is modified or tampered with is damaged by Acts of God power surge misuse abuse negligence accident wear and tear mishandling misapplication or other causes unrelated to defective materials or workmanship serial number is defaced altered or removed is not used in accordance with the documentation and use instructions or is repaired modified or altered by other than authorized repair centers is no longer available because it was discarded Go to Table of Contents B 47 TURTLE V BEACH 1 IN GAMING AUDIO For Xbox One I Mobile You Watch Turtle Beach product training videos at Product support and warranty information lube youtube com TurtleBeachVideos TurtleBeach com support 2014 Voyetra Turtle Beach Inc VTB Inc All rights reserved TURTLE BEACH The Palm Tree Voyetra and Ear Force are either trademarks or registered trade marks of VTB Inc Skype is a trademark owned by its respective company This service may not be available in some countries where this product is sold All other trademarks are the property of their respective owners Actual
11. product appearance may differ from imagery This product is compliant with the Consumer Product Safety Improvement Act of 2008 Public Law 110 314 CPSIA
12. rchased as used or refurbished or was included as part of a non VTB product WARRANTY SERVICE In the USA and CANADA Warranty Service is provided by our Turtle Beach USA offices and in all other Countries it is provided by our local Interna tional Distributors when available Refurbished Recertified products are sold on an AS IS basis with a 90 day Warranty or less in accordance with each vendor s policy VTB does not warrant uninterrupted or error free operation of the Product and is under no obligation to support the Product for all computer operat ing systems or future versions of such operating systems If a defect should occur during the Warranty Period Purchaser must contact VTB to obtain a Return Merchandise Authorization RMA number on the basis of the dated purchase receipt Purchaser will be responsible for shipping costs incurred in returning the defective Product to an authorized VTB service center or to the repair facility located at VTB s corporate headquarters VTB will not be responsible for other products or accessories included with the defective Product sent to VTB The RMA number must be clearly indicated on the outside of the package Packages without an RMA number will be refused by VTB or its representatives and returned to sender at the sender s expense In the event of a defect Purchaser s sole and exclusive remedy and VTB s sole liability is expressly limited to the correction of the defect by adjust ment repa
13. rence and 2 this device must accept any interference received including interference that may cause undesired operation Canadian ICES Statements Canadian Department of Communications Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from a digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications This Class B digital apparatus complies with Canadian ICES 003 Reglement sur le brouillage radioelectrique du ministere des Communications Cet appareil num rique respecte les limites de bruits radioe lectriques visant les appareils num riques de classe B prescrites dans le R glement sur le brouillage radioelectrique du minist re des Communications du Canada Cet appareil num rique de la Classe B est conforme a la norme NMB 003 du Canada European Union and European Fair Trade Association EFTA Regulatory Compliance This equipment may be operated in the countries that comprise the member countries of the European Union and the European Fair Trade Association These countries listed below are referred to as The European Community throughout this document AUSTRIA BELGIUM BULGARIA CYPRUS CZECH REPUBLIC DENMARK ESTONIA FINLAND FRANCE GERMANY GREECE HUNGARY IRELAND ITALY LATVIA LITHUANIA LUXEMBOURG MALTA NETHERLANDS POLAND PORTUGAL ROMA NIA SLOVAKIA SLOVENIA SPAIN SWEDEN UNITED KINGDOM ICELAND LIC
14. used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Korean Compliance Statement Bs JID IAS SSSAIIAM 0 IIE WAAS BS HIHA EDIEN FS IAA ASoe 48 SSS oH RE MAUN ASE QStlict Class B Broadcasting Communication Equipment for Home Use As an electromagnetic wave equipment for home use Class B this equipment is intended to use mainly for home use and may be used in all regions Go to Table of Contents B LIMITED ONE YEAR WARRANTY FOR TURTLE BEACH PRODUCTS Voyetra Turtle Beach Inc VTB warrants to the original end user purchaser Purchaser that the retail Turtle Beach hardware product herein Prod uct will be free of defects in materials and workmanship for a period of one year from the date of purchase by the Purchaser Warranty Period Any Extended Warranty or Service Plans purchased through a Retail store are not honored by VTB The Warranty refers to the repair replacement of a defec tive product during this period and not a refund This limited warranty is extended only to the original Purchaser of a new product which was not sold AS IS It is not transferable or assignable to any subsequent purchaser This limited warranty is applicable only in the country or territory where the Product was purchased from an authorized VTB retailer and does not apply to a Product that has been pu
15. ware Perform the following steps Make sure your console is on and you re signed in and connected to Xbox Live Note It s important to connect to Xbox Live because your console will need the latest system update which contains the newest controller software If you ve connected recently your Xbox One is probably already up to date but you should connect anyway just to be sure If your console needs an update you ll be prompted to install one Open the battery compartment on the back of the controller and remove the batteries Plug the Xbox One Audio Adapter into the bottom of your controller Plug in your XO FOUR a headset Is required to be plugged in so the adapter will turn on Plug the big end of the included USB cable into the port on the side of the console Plug the small end of the USB cable into the top of the controller Instructions to install the update should automatically be displayed Follow the instructions and don t disconnect the USB cable while the update is in progress 8 When the update is complete unplug the USB cable and put the batteries back into your controller 9 Press the Xbox button on the Wireless Controller to turn it on Your controller is now up to date and you re ready to use your Xbox One Audio Adapter Note You only need to update your controller one time but if you plan to use the Xbox One Audio Adapter with other Xbox One Controllers you ll need to do this process for e
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