Addonics HDUS11SNDX
Contents
1. In Process Elapsed 01 00 Overwrite Overwrite is used to overwrit he data of thehard disk it will erase 4 HDDs connected to theluplicator including SourceHDD There are 3u options One pass 3 pasand 7 pass Choose option 9 fromthe menu 9 Overwrite Press ENT to access option B efault it is ne pass Use the Upra Down arrow keys to abose other options 9 01 Overwrite One pass Press ENT to access option Bgefault it is set to No Use the Umd Down arrow keys to choose Yes Wipe dl data Continue No Press ENT and the LCD will showtte following info In Process Elapsed 01 00 Setup Setup allows various system settings to be changed There are 12 sub options Language Copy Size Startup Menu Auto Compare Button Sound Device Info System Info Fast Copy Auto Start Drive Auto Start Timer Tolerance Size and Boot Time Delay Choose option 8 fromthe menu 10 Setup Language This optbn is used to selecthe system s laguage support Bydefault this is set to Enfsh Press ENT to change the Langage settings Language English www addonics com Technical Support M F 8 30am 6 00pm PST Phone 408 453 6212 Email www addonics com support query Copy Size This optbn is used to specify the siz the sourcehard disk for simpifying further copying operations 10 02 Setup Copy Size Press ENT and the LCD will display a deilad list of options as B2. to begin scan The CDwill displaythe following info Sq n 90MB s 1 230 6GB00 00 27 Once te scan is completg he LCDwill displaythe corresponding results PreSan OK www addonics com Technical Support M F 8 30am 6 00pm PST Phone 408 453 6212 Email www addonics com support query ReScan Bus ReScan Bus allows swapping the source or target in and out without having to reboot the system Chooseoption 6 from the menu 6 ReSan BUS Press ENT to re scan hardware The LCDiludisplay te following info Re San BUS NOW Yes When the scan is complete the Dwill display the fol lowing info Bus re san OK Source Size Source Size is used to show the capacity of the source Choose option 7 fromthe menu 7 Surce Size Press ENT and the LCDwill show the fdlowing info HDD Hitachi Size232 9GB Then press ENT andthe LCDwill show thedata s size info HDDHitachi Data200 9GB Secure Erase Secure Erase is used topaithe data ofthe hard diskit will erase 4 of HDDof duplicator included SourcHDD Choose option 8 fromthe menu 8 Secure Erase Press ENT to accesg ption By default it is sdb No Usethe Up and Down arrow keygo choose Yes Wipe all data Continue No Press ENT and the LCDwill show the fdlowing info www addonics com Technical Support M F 8 30am 6 00pm PST Phone 408 453 6212 Email www addonics com support query
3. the system is running a copyperation orhardwarediagnostics if tte operation is manudly terminated by pressing an eror message Wi be shown by the LCD This may led to an illegal operaton and cause the devic o stop remindirg Ifthishappens he device mug be restarted Hard Disk If unable to read the hard disk pbase deck tha the data and power cables are pr erly connected Keys If pressing he keys onthe front panel producesno resporse fromthe system the keys may have malfunctioned Please check the contropanel to see if the wiring has come loose Firmware Upgrade The device an be updated to new versons of rmware through CD DVD ROMfE unable to update the rmware check that the rmware was downloaded correctly A faled rmware upgrade may cause the duplicator to become noperable f the system is workinqnormally do nd attempt this operation If the system is atrady experiencing poblems pease ntact your distributor for repairs Startup Shutdown Do not suddenly turno the power while the system igerforming an operation After butting down normally wat a moment usudly around 2 seonds before startingthe system again so it can run its self diagostics About Copy HPA The HPA Hd rotected Area is a dden data regione ned in ATA AAP 4 This area isot usudly accessibldo software The SATADD Duplicate Cortroller supports the copying of data from this hidden area Drive islocked cannot be initialized after the SECURE ERASE or OVERWRIT
4. 8 30am 6 00pm PST Phone 408 453 6212 Email www addonics com support query Functions The copy controller has 11 functionsin total with the 11th Adv Setup being ahidden system function that only appears when the ESC key is pressed for 2 seconds until there isa beep These are shown below 1 Copy HDD 2 Async Copy HDD 3 Compare HDD 4 Async Compare 5 PreScan Source 6 ReScan BUS 7 Source Sze 8 Secure Erase 9 Overwrite 10 Setup 11 Adv Setup 10 01 Language 10 02 Copy Sze 10 03 Sartup Menu 10 04 Auto Compare 10 05 Button Sound 10 06 Device Info www addonics com 10 07 System Info 10 08 Fast Copy 10 09 Auto Start Drive 10 10 Auto Sart Timer 10 11 Tolerance Sze 10 12 BootTime Delay 10 13 Quick Compare Technical Support M F 8 30am 6 00pm PST 11 01 Read Error Skip 11 02 Update Firmware 11 03 Compare Firmware 11 04 Quick Erase HDD 11 05 Full Erase HDD 11 06 H W Diagnostic 11 07 Load Default 11 08 Copy HPA 11 09 Burn In Phone 408 453 6212 Email www addonics com support query Copy HDD Copy HDD copies d
5. CD www addonics com Technical Support M F 8 30am 6 00pm PST Phone 408 453 6212 Email www addonics com support query Load Default Press ESC to return to the main menu tren use theENT button to select This function resetd a settings totheir factory defaul This function helpghe system recover from errorsansed byan illegal operaton 11 07 Adv Setup Load Default Press ENT to enter the following screen Usethe Upand Down butons to n rm reset to factory defaults Load Default Con g Yes If Load Default OK this will be displayed orthe LCDas showrbelow Load Default Ok Copy HPA If this function is s to ON the system it completdy copy he data in a source HDD s host protected area 11 08 Adv Setip Copy HPA The defult is OFF Use the ENT Up and Down buttons to change this to On Burn In This function is usedto burn testthe system r ability 11 09 Adv Setip Burn In Press ENT to enter the following sceen Burn In Mde Copy amp Corpare Use the Upand Down buttons to choose Compare AsynCopy amp Cmp and Async Compare then press ENT to oon rm www addonics com Technical Support M F 8 30am 6 00pm PST Phone 408 453 6212 Email www addonics com support query Basic Troubleshooting LCD If the LCDblank afterthe device is turnedon check tha the power cable is properly g nnected and that the power supply is on Error Message When
6. E 1 Place drive in the source slot 2 Execute PreScan function for 1 minute 3 Press ESC key until you see User Abort on the LCD screen 4 Now remove the drive from the duplicator and connect it to your system the HDD should be recognized and be able to initialize again www addonics com Technical Support M F 8 30am 6 00pm PST Phone 408 453 6212 Email www addonics com support query Firmware Update Procedure Requires one hard drive containing the rmware le Create a 50MB HDD partition with FAT FAT32 or NTFS les system on any SATA hard drive Download the rmware and unzip the leto BIN le format Copy the BIN le onto the 50 MB partition of the HDD Insert this drive to the Source slot of the duplicator For subsystem connect the drive to the Source SATA port 5 Select Firmware Update function under the Setup or Advanced Setup menu and press ENT to do the update To access the Advanced Setup hold onto the ESC button for 5 seconds The new option will appear 6 Once completed it will reboot and show you the new rmware version RwWNM Notes SECURE ERASE HDD duplicator sends a WIPE command to the hard drive This command Ils 00 string to entire HDD OVERWRITE There are three options One pass 3 passes and 7 passes 5220 22 M The duplicator writes a string of pattern over the entire disk one time three times or seven times 5220 22 M is the DoD standard for drive sanitization Please note tha
7. TECHNOLOGIES User Guide 1 11 HDD Duplicator HDUS11SNDX www addonics com Technical Support If you need any assistance to get your unit functioning properly please have your product information ready and contact Addonics Technical Support at Hours 8 30 am 6 00 pm PST Phone 408 453 6212 Email http www addonics com support query Table Of Contents Basic Instructions Functions Copy HDD Compare HDD PreScan Source ReScan Bus Source Size Overwrite Setup Advanced Setup Basic Troubleshooting Error Messages List Firmware Update Procedure www addonics com Technical Support M F 8 30am 6 00pm PST Phone 408 453 6212 Email www addonics com support query Basic Instructions l Installing Drive into the HDD Duplicator For installing a hard drive on the various enclosures that come with the HDD duplicator refer to the bundled enclosure installation guides Step 1 Once the hard drive is installed on the drive enclosure slide in the Source drive into the drive bay Push down the handle and using the key provided turn the key lock to the Lock position This will secure the drive and turn on the power to the hard drive Step 2 Slide in the Target drive into the drive bay Push down the handle and using the key provided turn the key lock to the Lock position This will secure the drive and turn on the power to the hard drive Il Connecting the Power Cable and Powering On a Connect the power co
8. ata directly fromthe sourcehard diskto the targethard disk Rtase make sure that the capacity of the target hard disk is equalrdarger han the source hard disk Choose option 1 fromthe menu 1 Copy HDD HDD 11 2329GB Press ENT to begin copy The system ih auto detect he hard dsksand show the following copying info on the LCD Copy36MB s 0 232 9GB 00 00 00 The LCD W show the following info during the pying process elapad time completed percentage Ne copy speed capacitgnd time will varydepending on the urce hard disk Once the copying process is complete the LCD will displ g tfollowing results CopyHDD OK 11 Fd 0 Async Copy HDD This option is used to specify the size of the source for simplifying further copying operations Choose option 2 from the mgu 2 Async G6py HDD HDD10 2329GB Press ENT Bdore the start of he reproduction if the consoledetects thata hard drive capacity is lessHan source tken the LCDwill show he corresponding channd number 8 Space NotEnough And then automatically copies The LCD will displ g tfollowing info Acpy36MB s 0 232 9GB 00 00 00 If the redication process to contiue to add additional hard diskdevice LCD will only show the last completed perentage Once he copying process is completht LCDwill display the following results Async py HDD OK 11 Fadl 0 Compare Compare HDD is used to seetlife data on a so
9. e tolerance in terms of percentage di erence between the source and target capacity This is to ensure that when the target drive is Auto Start Timer 0 smaller than the source drive the duplication process will not start 10 11 Setup Tolerance Size Press ENT to enter the following gure The default isO Use the Up and Down aow keysto choose 1MB 100MB of source BootTime Delay Tolerance Size 1MB This optbn is used to to set boot delay time 10 12 Setup BootTime Delay Press ENT to enter the following gure The default is 5 sec Ush e Up and Down arrow keys to choose 0 99 sec Quick Compare This optbn is used to setHe size of each comparison unit BootTime Delay 5 sec 10 13 Setup Quick Conpare Press ENT to enter the following gure The default is O Use the Up and Down gow keysto choose 1 Byte 1K 0K 100K 1 MBA OMB 100 Mbytes In order to improv he accuracy opure data can maintain the default settings www addonics com Quick Conpare O Technical Support M F 8 30am 6 00pm PST Phone 408 453 6212 Email www addonics com support query Adv Setup Adv Setup o ers expert users access to moreadvanced system settings To access thieption hold down theESC key fortwo secondsuntil it appears 11 Adv Seip Read Error Skip This tinction sets the system to igore any errors during he copying process Normy
10. ics com support query Press ENT againand the LCDwill prompt you to con rm the eraseoperation All data will be lost Erase No Full Erase HDD This function is ued to full erase 4 dataon the HDD Please backup any importantata before using this function 11 05 Adv Setup Full ErasHDD Press ENT to enter the following sceen Use the Up and Down buttons to select the HDD to erase Quick Eras IDD ALL TargetCH Press ENT againand the LCDwill prompt you to con rm the eraseoperation All data will be lost Erase No H W Diagnostic Press ENT to enter he following screen This function is used toheck tha the system is operating normally 11 06 Adv Setup H W Diagnostic Press ENT again to enterthe following screen The CDwill cycle though the teg categories as they are performed The Ddisplay istested rst the control panel is tested next requires manual operation then followed bythe system s intatal diagnostics hardware nnection test then the RAMand SDFlash te All teg results are Bown on the LCD This is a simple way to verify that the system is operatingormally Press ENT and the system vill begin the tests as shown below LCDTest Start ss Button Test SDRAM Test 8192 bytesOK Teg IDE 0 1 gt FlashTest OK Test nished OK Oncethe system diagnostichave been completed the Test finiked message Wi appear onthe L
11. if there is an error during copying a warning is displayedn the LCD By using this function usersin also copy aHDDwith errors 11 01 Adv Setup Read Error Skip Press ENT to enter the following screen Bydefault this option is set to OFF Use tle and down buttons to enable or disable this option Read Error Skip O Update Firmware This tinction is usedto update the system s rmware Download the latest versin of the rmware from the Internet at www addonics com For the complete instructions visit the rmware update webpage or view the instructions found later in this manual 11 02 AdvS up Update Firmware Compare Firmware This function is used to comparthe current system rmware version with the new versbn the user isupgrading to This ensureshat the downloaded rmware is the latest version The message Last update F W indicates that it ihe latest version 11 03 Adv Setup Searching F W Last update F W CompareFirmware Please Wait OK Quick Erase HDD This function is usedto quickly erase ladataon the HDD Peasebackup any important data before using this nction 11 04 Adv Setup Quick Eras IDD Press ENT to enter the following sceen Use the Up and Down buths to select theHDD to erase Quick Eras IDD ALL TargetCH www addonics com Technical Support M F 8 30am 6 00pm PST Phone 408 453 6212 Email www addon
12. own below Copy Size 100 1 MB Use the Upand Down arrow keygo choose di erent copy sizesThe system Wo er their corresponding percentages sdthe user can specifyhe amount to copy from the source hard disk Press ENT to con rm and savethe changes Startup Menu This opton allows you to set an optin other than Setip to be displayed as the rst available option on the menu every time you starthe system 10 03 Setup Startup Menu Press ENT then usethe Up and Down gow keysto choose other options Bgefault the rst menu option is CopyHDD Startup Menu 1 py HDD Auto Compare This optbn automaticdly comparesthe source hard disk withHe target hard disk after a copy operation is completed 10 04 Setup Auto Compare Press ENT to acces ption By default it is setto O Use the Up and Down arrow keys to loose On Auto Conpare 0 Button Sound This option is usedo control the sand of abutton when you press it 10 05 Setup Button Sound Press ENT and the LCDwill displaythe following info Usethe Upand Down arow keys to cloose whether button sound ison oro Button Sound On www addonics com Technical Support M F 8 30am 6 00pm PST Phone 408 453 6212 Email www addonics com support query Device Info This opton is used to displaytte details of dl hard disks onnected to the copy controller 10 06 Setup Device Info Press ENT and the LCDwill di
13. rd provided from the wall outlet to the back of the tower b A main power switch is located at the back of the tower Turn the switch on Another auxiliary switch is located on the front of the tower Push the auxiliary switch button to turn on the HDD duplicator Ill The Duplicator Panel There are four buttons and an LCD on the panel of HDD Duplicator 1 1 LCD shows a function or a message 2 it is used to scroll up function menus Duplicator Panel 3 it is used to scroll down function menus 4 it is used to execute a function a sald 4 5 it is used to cancel a function ESC 5 IV Duplicating a drive 3 When the duplicator powers on it initializes and goes through the steps below Shows the firmware version Initialize SDRAM s status HD Duplicator Initialize SDRAM 1 1 Ver Detect Drives status Shows the first function Detect Drives 1 Copy HD Copy HDD copies data directly from the source hard disk to the target hard disk Press ENT button to begin copy The system will auto detect the hard disks and show the following info on the LCD Copy 36MBs 0 235 7GB 1 48 The LCD will show the following info during the copying process remaining time completed percentage The copy speed capacity and time will vary depending on the source hard disk Once the copying process is complete the LCD will display the following results Copy HD OK www addonics com Technical Support M F
14. splay each hard disk informatnh in order as Bown below 0 SourceCH 0 Hitachi 232 9GB System Info This option displays system informa 10 07 Setup System Info Fast Copy This option displays Fast Copy Fast Copy only copies data on the source drive to the target drives Currently only supports FAT FAT32 NTFS HFS Ext2 and Ext3 partitions 10 08 Setup Fast Copy Press ENT and the LCDwill displaythe following info Use the Upand Down arow keysto choose whether fast copy is on oro This function currently only e ective in FAT FAT32 NTFSIFS Ext2 and Ext3 partitions Fas Copy On Auto Start Drive This opton is used to display to copy automatitgonce you insertHDD on target port 10 09 Setup Auto Start Drive Press ENT to enter the following gure The default is O Use the Up and Down aow keysto choose 1 11 Auto Start Drive 0 Auto Start Timer This option is used to set the period of time when the duplicator starts copying automatically once you insert HDD on target port Default is set at OFF use the arrows to choose time 10 10 Setup Auto Start Timer www addonics com Technical Support M F 8 30am 6 00pm PST Phone 408 453 6212 Email www addonics com support query Press ENT to enter the following gure The default is O Use the Up and Down aow keysto choose 5 Se amp 0 Sec Tolerance Size This option is used to set th
15. t some drives may become locked and cannot be initialized after the SECURE ERASE or OVERWRITE Should this happen use the following procedures to unlock the drive 1 Place drive in the source slot 2 Execute PreScan function for 1 minute 3 Press ESC key until you see User Abort on the LCD screen 4 Now remove the drive from the duplicator and connect it to your system the HDD should be recognized and be able to initialize again www addonics com Phone 408 573 8580 Fax 408 573 8588 Email http www addonics com sales query
16. urce hd disk isdentical to the target hard disk after the py HDoperation Choose option 3 from the mgu www addonics com Technical Support M F 8 30am 6 00pm PST Phone 408 453 6212 Email www addonics com support query 3 Conpare HDD HDD 11 232 9GB Press ENT to begin the comparison The Dwill displaythe following info Comp 23MB s 0 232 9GB 0000 00 Once the comparison is complet he LCD wii display te following info as well athe amount of data on the sourcehard disk Compare OK 11 Fal 0 Di 0 Async Compare Compare HDD is used to see if the data on a source hard disk is identical to the target hard disk after the Copy HDD operation While compare process is on going allows you to plug in additional target drives and comparison will automatically start for the added target drive Choose option 4 from the meu 4 Async Comare to begin the async comparisn The CDwill display the flowing info ACmp 23MB s 0 232 9GB 000 00 If the comparison process contiresto add additionalhard diskdevice LCD W only show he lag completed percentage Once he copying process is completeht LCDwill display he following results Compare OK 11 Fal 0 Di 0 PreScan Source PreScan HDD is used to check if the source hard disk can be accessed properly It also tests the read speed Choose option 5 fromthe menu 5 PreSan Source Press ENT HDD 11 2329GB
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