DELL Inspiron 3043
Contents
1. Prerequisites Follow the instructions from step 2 to step 4 in Removing the Back Cover Procedure 1 Liftthe connector latch and disconnect the power status light cable from the power status light board 2 Remove the screws that secure the power status light board to the display bezel 51 3 Liftthe power status light board off the display bezel 1 power status light cable 2 screws 2 power status light board 4 connector latch 32 Replacing the Power Status Light Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the power status light board into the alignment post on the display bezel 2 Align the screw holes on the power status light board with the screw holes on the display bezel 3 Replace the screws that secure the power status light board to the display bezel 4 Slide the power status light cable into the power status light board connector and press down on the connector latch to secure the cable Post requisites Follow the instructions from step 3 to step 5 in Replacing the Back Cover 33 Removing the Speakers A WARNI2. 10 Lift the display panel off the surface 1 screws 4 3 display panel brackets 2 2 display panel 57 Replacing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Place the display panel on a flat and clean surface 2 Align the screw holes on the display panel brackets with the screw holes on the display panel 3 Replace the screws that secure display panel brackets to the display panel 4 Align the screw holes on the display panel brackets with the screw holes on the display bezel and adhere the display panel to the display bezel u NOTE Make sure that no cables are under the display panel 5 Replace the screws that secure the display panel brackets to the display bezel 6 Connectthe display cable and secure the cable with the tapes 7 Connect the display backlight cable to the display panel 8 Adhere the Aluminium foil tapes to the antenna modules 9 Adhere the Aluminium foil tape to the antenna cable 10 Adhere the Aluminium foil tape to the antenna cable and camera and control buttons board cable Post requisites 1 Follow the instructions fr
3. shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the instructions from step 2 to step 4 in Removing the Back Cover 2 Remove the wireless card 3 Follow the instructions from step 1 to step 8 in Removing the System Board 47 Procedure 48 Use your fingertips to spread apart the securing clips on each end of the memory module slot until the memory module pops up Remove the memory module from the memory module slot on the system board 5 1 memory module slot 2 securing clips 2 3 memory module Replacing the Memory Module A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance 49 Procedure 1 Align the notch on the memory module with the tab on the memory module slot 2 Insert the memory module into the memory module slot and press the memory module down until it clicks into place NOTE If you do not h
4. the back cover 1 hard drive door 2 back cover 3 Using the pull tab disconnect the hard drive cable from the interposer board 4 Remove the screws that secure the hard drive assembly to the back 14 cover 5 Liftand slide the hard drive assembly out of the slot on the back cover 1 hard drive assembly 2 screws 4 pull tab 4 hard drive cable 5 interposer board 6 Turn the hard drive assembly over 15 7 Peeloff the tape that secures the interposer board to the hard drive assembly 1 hard drive assembly 2 interposer board tape 8 Turn the hard drive assembly over 9 Pull the interposer board to disconnect it from the hard drive assembly 10 Remove the screws that secure the hard drive bracket to the hard drive 16 11 Lift the hard drive bracket off the hard drive interposer board 2 3 hard drive 4 screws 4 hard drive bracket 17 Replacing the Hard Drive A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure aN A wo BW IN 10 11 12 18 Align the screw hole
5. to the display bezel 2 Peeloff the Aluminium foil tape that secures the camera module and the antenna cable to the display panel 3 Carefully lift the camera module and turn it over 65 4 Disconnect the camera cable from the camera module 1 Aluminium foil tape 2 screws 2 3 camera cable 4 camera module 64 Replacing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the camera cable to the camera module Turn the camera module over 3 Align the screw holes on the camera module with the screw holes on the display bezel 4 Replace the screws that secure the camera module to the display bezel 5 Adhere the Aluminium foil tape to the camera module and antenna cable Post requisites Follow the instructions from step 3 to step 5 in Replacing the Back Cover 65 Removing the Display Bezel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Com
6. Inspiron 20 Service Manual Computer Model Inspiron 20 Model 3043 Regulatory Model W13B Regulatory Type W13B001 Notes Cautions and Warnings u NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 05 Rev AOO Contents Before Working Inside Your Computer 7 Before You Begin arinei nd e tvm e len eae Gide nodes ie 7 Safety AStrUCtIONS Aiwa cte ood etn eee alan alate as 7 Recommended Tools tee PG ERN NE OR RR RR 8 After Working Inside Your Computer ss 10 Technical OVervi8W d n bin n bi deed end dies tasty 11 Inside View of Your COMPUtEN cece ccecseesseeeseecseenseesseesseesetesseceeeseesseesseeea 11 Systerm Board Components mikn ps epe ne eae 12 Removing the Hard Drive cccccccccsccssecssceseeeeeeeseesetenseesees 14 Procedlires decia se eru
7. NG Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Follow the instructions from step 2 to step 4 in Removing the Back Cover Procedure 34 Lift the connector latch and disconnect the power status light cable from the power status light board Peel off the power status light cable from the speaker Note the speaker cable routing and peel off the tape that secures the speaker cable to the display bezel Disconnect the speaker cable from the system board Remove the screws that secure the speakers to the display bezel 6 Lift the speakers along with the cable off the display bezel 1 speaker cable 2 screws 5 tape 4 speakers 2 5 power status light cable 6 connector latch 35 Replacing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Proce
8. cing the Antenna A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Adhere the antenna modules to the display bezel and secure the antenna modules with the Aluminium foil tapes 2 Route the antenna cables through the routing guides on the display bezel 3 Adhere the Aluminium foil tapes to the antenna cables and camera and control buttons board cable 4 Connect the antenna cables to the wireless card See Replacing the Wireless Card Post requisites Follow the instructions from step 3 to step 5 in Replacing the Back Cover 62 Removing the Camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Follow the instructions from step 2 to step 4 in Removing the Back Cover Procedure 1 Remove the screws that secure the camera module
9. ct them correctly after you replace the system board Prerequisites 1 Follow the instructions from step 2 to step 4 in Removing the Back Cover Remove the wireless card 37 Procedure 1 Liftthe connector latch and disconnect the power status light cable from the system board 2 Disconnect the hard drive cable speaker cable display cable and display backlight cable from the system board For more information see System Board Components 1 1 hard drive cable 2 display cable speaker cable 4 power status light cable 5 connector latch 6 display backlight cable 3 Remove the screws that secure the system board bracket to the display bezel 58 4 Carefully lift the system board bracket and turn it over 1 screws 3 2 system board bracket 5 Disconnect the camera and control buttons board cable from the system board 1 camera and control 2 system board buttons board cable system board bracket 39 6 Remove the screws that secure the system board to the system board bracket 7 Liftthe system board at an angle and release the ports on the system board from the slots on the system board bracket 8 Turn the system board over and place it on a clean and flat surface 1 coin cell battery 2 coin cell battery cable screws 6 4 system board 5 system board bracket 9 Follow the instructions from step 1 to step 2 in Removing the Memory Module 10 Follow the instructions
10. dure 1 Align the screw holes on the speakers with the screw holes on the display bezel Replace the screws that secure the speakers to the display bezel Route the speaker cable on the display bezel and secure it with the tape Connect the speaker cable to the system board QU UU mN Slide the power status light cable into the power status light board connector and press down on the connector latch to secure the cable 6 Adhere the power status light cable to the speaker Post requisites Follow the instructions from step 3 to step 5 in Replacing the Back Cover 36 Removing the System Board A Eu Eu Eu WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the System Setup after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using System Setup You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconne
11. ear the click remove the memory module and reinstall it 2 tab 2 notch memory module 4 securing clips 2 memory module slot Post requisites 1 Follow the instructions from step 4 to step 15 in Replacing the System Board 2 Replace the wireless card 3 Follow the instructions from step 3 to step 5 in Replacing the Back Cover 50 Removing the Heat Sink A A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION To ensure maximum cooling for the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Follow the instructions from step 2 to step 4 in Removing the Back Cover Remove the wireless card Follow the instructions from step 1 to step 8 in Removing the System Board 51 Procedure 1 Loosen the captive screws that secure the heat sink to the system board 2 Liftthe heat sink off the system board 1 capt
12. eed to flash update the BIOS when an update is available or when you replace the system board To flash the BIOS 1 2 3 10 11 Turn on the computer Go to dell com support If you have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computers Service Tag click Detect My Product to allow automatic detection of the Service Tag NOTE If the Service Tag cannot be detected automatically select your product under the product categories Click Get Drivers and Downloads Click View All Drivers In the Operating System drop down select the operating system installed on your computer Click BIOS Click Download File to download the latest version of the BIOS for your computer On the next page select Single file download and click Continue Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow the instructions on the screen 69 Getting Help and Contacting Dell Self Help Resources You can get information and help on Dell products and services using these online self help resources Self Help Information Accessing Windows Help Information about Dell products and services Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on Information abo
13. emoving the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Follow the instructions from step 2 to step 4 in Removing the Back Cover 2 Remove the wireless card 3 Follow the instructions from step 1 to step 4 in Removing the System Board 44 Procedure 1 2 Disconnect the coin cell battery cable from the system board Pry the coin cell battery off the system board 1 coin cell battery cable 2 system board coin cell battery 45 Replacing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Adhere the coin cell battery to the system board 2 Connect the coin cell battery cable to the system board Post requisites 1 Follow the instructions from step 9 to step 13 in Replacing the System Board 2 Replace the wireless card 3 Follow the instructions from step 3 to step 5 in Replacing the Back Cover 46 Removing the Memory Module A WARNING Before working inside your computer read the safety information that
14. from step 1 to step 2 in Removing the Heat Sink 40 11 Remove the system board off the surface 1 system board 41 Replacing the System Board A Eu WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the System Setup after you replace the system board Procedure 10 11 12 13 42 Place the system board on a clean and flat surface with memory module slot facing upwards Follow the instructions from step 1 to step 2 in Replacing the Heat Sink Follow the instructions from step 1 to step 2 in Replacing the Memory Module Turn the system board over Slide the ports on the system board into the slots on the system board bracket Align the screw holes on the system board with the screw holes on the system board bracket Replace the screws that secure the system board to the system board bracket Connect the camera and control buttons board cable to the system board Carefully turn the system board bracket over Align the screw holes on the system board bracket with the sc
15. isconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables make sure that the ports and connectors are correctly oriented and aligned A CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended Tools The procedures in this document may require the following tools e Philips screwdriver e Flat head screwdriver e Plastic scribe After Working Inside Your Computer A CAUTION Leaving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and make sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 10 Technical Overview A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Reg
16. ive screws 2 2 heatsink 3 system board 52 Replacing the Heat Sink A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance the system board and processor NOTE The original thermal grease can be reused if the original system board and fan are reinstalled together If either the system board or the fan is replaced use the thermal pad provided in the kit to make sure that thermal conductivity is achieved JIN CAUTION Incorrect alignment of the heat sink can cause damage to Procedure 1 Align the screw holes on the heat sink with the screw holes on the system board 2 Tighten the captive screws that secure the heat sink to the system board Post requisites 1 Follow the instructions from step 4 to step 15 in Replacing the System Board 2 Replace the wireless card 3 Follow the instructions from step 3 to step 5 in Replacing the Back Cover 53 Removing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer f
17. ollow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the instructions from step 2 to step 4 in Removing the Back Cover 2 Remove the speakers 3 Follow the instructions from step 1 to step 5 in Removing the System Board Procedure 1 Peel off the Aluminium foil tape that secures the antenna cable and camera and control buttons board cable to the display panel 2 Peeloff the Aluminium foil tape that secures the antenna cable to the display panel 3 Press the connector latches and disconnect the display cable from the display panel 4 Disconnect the display backlight cable from the display panel 54 5 Peel off the tapes that secure the display cable to the display panel 1 Aluminium foil tapes 2 2 camera and control buttons board cable 3 display backlight cable 4 tapes 2 5 display panel 6 display bezel 7 display cable 8 connector latches 2 6 Peel off the Aluminium foil tapes that secure the antenna modules to the display panel 55 7 56 Remove the screws that secure the display panel to the display bezel 1 Aluminium foil tapes 2 2 screws 8 3 display panel 4 display bezel Pry the display panel off the display bezel and place it on a flat and clean surface Remove the screws that secure the display panel brackets to the display panel
18. om step 8 to step 13 in Replacing the System Board 2 Replace the speakers 3 Follow the instructions from step 3 to step 5 in Replacing the Back 58 Cover Removing the Antenna A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Follow the instructions from step 2 to step 4 in Removing the Back Cover Procedure 1 Note the antenna cables routing and disconnect the antenna cables from the wireless card 2 Peeloffthe Aluminium foil tapes that secure the antenna cables and camera and control buttons board cable to the display panel 59 3 Remove the antenna cables from routing guides on the display bezel 1 Aluminium foil tapes 2 2 camera and control buttons board cable 3 wireless card 4 antenna cables 2 4 Note the location of the antenna modules and peel off the Aluminium foil tapes that secure the antenna modules to the display panel 5 Pry off the antenna modules from the display bezel 60 6 Lift the antenna modules along with the antenna cables off the display bezel 1 antenna modules 2 2 Aluminium foil tapes 2 3 display bezel 61 Repla
19. orking Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the control buttons board with the screw holes on the back cover 2 Replace the screws that secure the control buttons board to the back cover 3 Connect the control buttons board cable to the control buttons board and secure it with the tape Post requisites Follow the instructions from step 3 to step 5 in Replacing the Back Cover 27 Removing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Follow the instructions from step 2 to step 4 in Removing the Back Cover Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screw that secures the wireless card to the system board bracket 28 Slide and remove the wireless card from the wireless card slot antenna cables 2 wireless card 6 wireless card slot 29 Replacing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped wi
20. over into place 5 Replace the screws that secure the back cover to the display bezel 6 Using your fingertips pry the hard drive door off the back cover Post requisites Follow the procedure from step 7 to step 12 in Replacing the Hard Drive 24 Removing the Control Buttons Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Follow the instructions from step 2 to step 4 in Removing the Back Cover Procedure 1 Remove the screws that secure the control buttons board to the back cover 2 Peel the tape that secures the control buttons board cable to the control buttons board 3 Disconnect the control buttons board cable from the control buttons board 25 4 Liftthe control buttons board off the back cover screws 3 2 control buttons board control buttons board 4 tape cable 26 Replacing the Control Buttons Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After W
21. puter For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Follow the instructions from step 2 to step 4 in Removing the Back Cover 2 Remove the power status light board 3 Remove the speakers 4 Remove the wireless card 5 Follow the instructions from step 1 to step 5 in Removing the System Board 6 Remove the display assembly 7 Remove the camera 8 Remove the antenna Procedure Lift the display bezel off the surface 66 1 display bezel 67 Replacing the Display Bezel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Place the display bezel on a flat and clean surface Post requisites hWDN Hn AN A u 68 Replace the antenna Replace the camera Replace the display assembly Follow the instructions from step 8 to step 13 in Replacing the System Board Replace the wireless card Replace the speakers Replace the power status light board Follow the instructions from step 3 to step 5 in Replacing the Back Cover Flashing the BIOS You may n
22. r to the display bezel 1 screws 4 2 back cover 3 notch 20 3 Using a plastic scribe pry the back cover from the display bezel starting from the notch at the bottom of the back cover CAUTION To avoid damaging the rubber foot do not use the plastic scribe under the rubber foot area back cover 2 rubber foot 2 plastic scribe 4 display bezel 21 4 Carefully lift the back cover and turn it over 1 backcover 2 display bezel 5 Follow the instructions from step 1 to step 4 in Removing the Control Buttons Board 6 Remove the hard drive cable from the slot on the back cover 1 back cover 2 hard drive cable 3 display bezel 22 7 Lift the back cover off the surface 1 backcover 25 Replacing the Back Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the hard drive cable into the slot on the back cover Follow the instructions from step 1 to step 3 in Replacing the Control Buttons Board 3 Carefully turn the back cover over and align the tabs on the back cover with the slots on the display bezel 4 Snap the back c
23. rew holes on the display bezel Replace the screws that secure the system board bracket to the display bezel Connect the hard drive cable speaker cable display cable and display backlight cable to the system board For more information see System Board Components Slide the power status light cable into the system board connector and press down on the connector latch to secure the cable Post requisites 1 Replace the wireless card 2 Follow the instructions from step 3 to step 5 in Replacing the Back Cover Entering the Service Tag in the BIOS 1 Turn on the computer Enter System Setup during POST when the DELL logo is displayed watch for the F2 prompt to appear press F2 key on your keyboard immediately press the power and volume down button simultaneously to enter System Setup press the power and volume up button to launch the One Time Boot Menu and select Enter Setup 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field 43 Removing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION R
24. rsonal safety IN WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance IN WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer make sure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts gt DD CAUTION Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer See the safety instructions for complete information about safety precautions working inside your computer and protecting against electrostatic discharge AN CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components JN CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before d
25. s 2 las det ORO a bodies 68 Flashing the BIOS as ea 69 Getting Help and Contacting DelL s 70 Self Help RESOUrCES i epit ede le et Rt PERRA 70 Gontacking Dell rH 70 Before Working Inside Your Computer A CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts u NOTE The images in this document may differ from your computer depending on the configuration you ordered Before You Begin 1 Save and close all open files and exit all open applications Shut down your computer Windows 8 1 On the Start screen click or tap the power icon o M Shut down Windows 7 Click or tap Start gt Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable 7 After the computer is unplugged press and hold the power button for 5 seconds to ground the system board Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your pe
26. s on the hard drive bracket with the screw holes on the hard drive Replace the screws that secure the hard drive bracket to the hard drive Connect the interposer board to the hard drive assembly Turn the hard drive assembly over Adhere the tape to the interposer board and hard drive assembly Turn the hard drive assembly over Slide the hard drive assembly into the slot on the back cover Align the screw holes on the hard drive assembly with the screw holes on the back cover Replace the screws that secure the hard drive assembly to the back cover Connect the hard drive cable to the interposer board Slide the tabs on the hard drive door into the slots on the back cover and snap the hard drive door into place Place the computer in an upright position Removing the Back Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Follow the procedure from step 1 to step 5 in Removing the Hard Drive 19 Procedure 1 Slide the tabs on the hard drive door into the slots on the back cover and snap the hard drive door into place 2 Remove the screws that secure the back cove
27. sites euh tere m tameu obe he de ae ena 33 Removing the Speake rs cccccccccccscssecssessessecseeseeseesseeseesees 34 Prerequisites u ue eater tede te atio recedunt ave Mena eae fie Ais 34 Procedures ste op etui d od ii ia eer ann iin 34 Replacing the Speakers 36 PROCECU Nr AT cd cos aetna tol le ata m ets Bh 36 Post requlisSites eve gy cime dre at DRE EROR Ope Halt perds 56 Removing the System Board esee 57 Prerequisites an anie ee 37 Procedbies eh ok Lo s AE dio AR ML LUAM Oat CT EET E eae 38 Replacing the System Board sess 42 Procedure ctos e cie etse testes M ttl al tao Mn tie rns 42 Postsreguisites u cite etas te dece te e d d val bd b sen 43 Entering the Service Tag in the BIOS eneneneneeneemennneennn 43 Removing the Coin Cell Battery 44 Prerequisites es decidat e DT EN ae eee ees 44 Proceduren MELLE 45 Replacing the Coin Cell Batter y 46 Procedure e bete ce e ede e be 46 P st requisites un nen e tetra tee deeds 46 Removing the Memory Module sse 47 Pr ere dulsites aeos det enses tse ret ter eee eese esed eda edd ME Ar 8 47 Procedure cun once ie e M tite 48 Replacing the Memory Module sss 49 Proced re eot ext nc D RU mts 50 Post requisites un dein et RR RR bed dades 50 Removing the Heat Sink ssss
28. ssseeeeee 51 Preredqulsitess s hb dte eoo em ti tnit retten osten 51 Procedures scs ec s es Neate NM 52 Replacing the Heat Sink sess 53 PLOCOQULe iot onan etm att am tatg a terere tt es 53 Post requisites teet bte e et Ree hm i iR bo dius 53 Removing the Display Assembly 54 Pr requisites ora sapo Ge TREO RU TT IE REST et tee sert 54 Proced rez sees tm botes a Ce ied tend Ee rta RR 54 Replacing the Display Assembly ssss 58 Procedure ut os ote ta eustemtutme tte tetas 58 Post requisites i eem te ie dec tete ge vn e ee dne 58 Removing the Antenna cccccccccsccesceseeseeseeseeceeeaeeeeseeeenes 59 Pr redquisites netics spe Sites es p dae ea al 59 Proced ra iuc ceu DEDE it m eae a 59 Replacing the Antenna 62 Procedure s c esutetefveer t t DT RE rete at ae NIm Mns 62 P ost requisites nn eee eee eee e oen 62 Removing the Camera seen 63 Prerequisites creto tet bine mt Ee nn El oe m repe tatus 65 Procedure eier Mu LO P a AU 65 Replacing the Camera sse 65 Proced re sete eb ese i ate te ste arbe trs 65 Post requisites s cea tee die eer dee 65 Removing the Display Bezel ueeene 66 Prerequisites z eene eode obedire d 66 Procedures cette tt mtus 66 Replacing the Display BezeL seessessss 68 Procedure dotem inset at PNG Hear Dan ars 68 Postzrequisite
29. th your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure A CAUTION To avoid damaging the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot 2 Slide the wireless card at an angle into the wireless card slot 3 Pressthe other end of the wireless card down and replace the screw that secures the wireless card to the system board bracket 4 Connectthe antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black triangle Black Post requisites Follow the instructions from step 3 to step 5 in Replacing the Back Cover 30 Removing the Power Status Light Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance
30. ues ted esce e oo Daun dn Gr 14 Replacing the Hard Drive sessssssess 18 Procedtrew ante utr b a e e p cbe aha dat 18 Removing the Back Cowver seeeeen 19 Pr r quisit s tee eren eet om bobine ee ve per t at e MB tru 19 Procedure c ze aee tees tede t d he tete 20 Replacing the Back Cowver eesseseseeees 24 Procedure oto eee te a eR tot No E tes 24 Postzrequisites nt ret tdeo e E MALA Paar aoa LO EON 24 Removing the Control Buttons Board 25 Prerequisites ers a tuts cde dece a fra ET e ita s 25 Procedures vertere Atel esteri i cci A tN Mae E ie nf 25 Replacing the Control Buttons Board 27 Procedure na sen oe atten icis Een 27 POSt FEQUISILES ice rte ec rica e eR ere gt d Lente ev dt d ces 27 Removing the Wireless Card ssesssss 28 Preredquisites t ee ne cree MA eA AN ASE aide 28 Proeedra xiu ses uer npa t den 28 Replacing the Wireless Card esee 30 ProCedUte s mta ed ae OSRAM Im d 50 P ost requisites esr edi eH ees e ondes 50 Removing the Power Status Light Board 51 Prerequisites uestre Ub tina oe ete Rn re Poe rre eL ie bra 31 PORN ne DEO cM MA Md LE 31 Replacing the Power Status Light Board 55 PrOCEdUIC T HE 33 PoStsrequi
31. ulatory Compliance home page at dell com regulatory_compliance Inside View of Your Computer back cover display panel power status light board wireless card ON OW Fr control buttons board c o A N hard drive assembly speakers 2 system board bracket antenna modules 2 11 System Board Components 12 2 memory module slot DDR3L wireless card slot WLAN display cable connector LVDS power status light board cable connector LED 2 6 4 hard drive cable connector HDD display backlight cable connector speaker cable connector SPK camera and control buttons board cable connector coin cell battery 2 coin cell battery cable connector 15 Removing the Hard Drive A AN A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in Sleep or On state Procedure 1 Place the computer face down on a flat and clean surface 2 Using your fingertips pry the hard drive door off
32. ut Microsoft Windows 8 8 1 Information about Microsoft Windows 7 Learn about your operating system setting up and using your computer data backup diagnostics and so on Contacting Dell Self Help Options Windows 8 1 Open the Search charm type Help and Support in the search box and press Enter Windows 7 Click Start Help and Support See dell com See dell com support See dell com windows8 Click Start All Programs Dell Help Documentation See Me and My Dell at dell com support manuals To contact Dell for sales technical support or customer service issues see dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country 70 NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 71
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