DELL 490-14299 AMD FirePro S9000 6GB graphics card
Contents
1. en tm tet das pda chs te te e fut race di dee dad 16 5 4 International Compliance Information 17 5 4 1 FCC Compliance Information 0 0 7000 17 2012 Advanced Micro Devices Inc AMD FirePro S9000 vi 5 4 2 Industry Canada Compliance Statement Canada 18 5 4 3 CE Compliance Information European Union RH 18 DAA Electrical Satety x ce tee i de Mel e de e edet 19 5 4 5 VCCI ITE 2 19 5 4 6 KC Certification Information Korea 20 5 4 7 BSMI Certification Information Taiwan emen 21 5 4 8 C Tick Australia and New Zealandi eee 22 5 4 9 Product Environmental Compliance 22 5 4 10 Waste Electrical and Electronic Equipment WEEE Directive Compliance European RE Pn LC RERO EET T 22 AMD FirePro S9000 2012 Advanced Micro Devices Inc Chapter 1 Getting Started Before you begin installing your new AMD FirePro 59000 graphics card P N 102 C480xx xx please make sure you have the proper system requirements and have completed the required preinstallation tasks as outlined in this chapter 1 1 System Requirements Table 1 1 AMD FirePro S9000 Minimum System Requirements Hardware All of the following AMD Athlon or Intel Pentium 4 CPU e 512 MB RAM Motherboard with available x16 lane PCI Express connection slot and correct chipset driver internet access for installation software 350 watt or better power supply with one PCIe AUX 8 pin power connector2. 2 Certe Ute 0 iacta Pepe Sea a a a 1 1 2 Recording Serial Numbers st a 1 Chapter 2 Hardware and Software Installation anaa 3 2 3 Installation Overview eee eee tel a ene 3 2 2 Installing a PCI Express Graphics Card emen 3 6 2 31 AMD 6 2 3 2 AMD Automatic Application Detection and Configuration 6 Chapter 3 Display Configuration 0 00 eee ees 7 3 1 0 7 3 2 Connecting Displays oo 0 0 gt 7 3 3 Using Adapters 8 Chapter 4 Using the Control Center Software 00000 9 4 1 gt ControlCenterOVervIew xta se e Nm oe tue aiu eee 9 4 2 Starting the Control Center SOftWare o crt ette Tate eet ebat eese pe alada 9 Chapter 5 Reference 5 094 040 ate pope sata e 0 11 5 1 Workstation Card Troubleshooting HH meme 11 9 11 5312 H L NO display ET ae Oe i RR O O 0 a les 11 5 13 Thererare screen CET ECS i dece ede deba le etre ee bes andere ael d nd nesta Refund 12 5 1 4 The screen image is off center or there are odd colors sss 12 5 1 5 The operating system warns that the graphics card isn t properly 12 5 1 6 There are bus address or interrupt conlie 13 5 2 Workstation Customer Carera eee nme AN T E E T 13 52 Contact asm EO arte de Rete 13 5 22 ASNA pe cani tee Ee tn EPOR ee 15 5 3 Workstation Warranty Servite sariei isn me ener nennen 16 16 D322 EMMILALONS
3. Email Web Form Email Web Form Landlines When dialing use phone with IDD Mobile AIS DTAC and TRUE MOVE only Korea English Vietnam English Email Web Form 120111 62 VNPT service only Monday Friday 08 30 16 00 VST Email Web Form Note Customer Care telephone support lines are closed for regional statutory holidays Written inquiries can be sent to Advanced Micro Devices Inc Attention Customer Care 1 Commerce Valley Drive East Markham Ontario L3T 7V9 CANADA This service is complimentary 5 2 2 Disclaimer AMD Customer Care will work to resolve your issue and help you to get your product up and running If your issue is not resolved our technicians will determine whether the difficulty you are experiencing is the result of the product whether your product contains a defect and whether your product should be returned to AMD for warranty service AMD Customer Care is unable to assist with refunds returns or exchange specific inquiries If resolving the problem being experienced is critical to your decision to keep the product itis your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds returns or exchange AMD is not responsible for any expense incurred accessing Customer Care It is expected that customers will review the expense associated with the available support options and will choose the method that be
4. The AMD FirePro 59000 has a maximum power consumption of 225 W For an up to date listing of certified power supplies see support amd com us certified power supplies Pages listing aspx Operating Any of the following 32 or 64 bit System Y Windows Server 2008R2 SP1 Windows 7 Windows Vista Linux Monitor Any of the following DisplayPort monitor DVI monitor Airflow 20 CFM measured from the heatsink outlet fins is required for adequate cooling Considerations Anything lower can result in damaging the card 1 2 Recording Serial Numbers The serial number and 102 part number on the graphics card are required for product registration and warranty proof of purchase may be required They are located on a sticker on the back of the graphics card and are shown in boldface and underlined in the illustration below Record these numbers in the space provided below and retain for future use 1 Remove the graphics card from packing 2 Locate the white label on the back of the graphics card 2012 Advanced Micro Devices Inc AMD FirePro S9000 2 Getting Started 3 Record the serial number and 102 part number Figure 1 1 Typical Serial Number and 102 Part Number Arrangement S N P N 102C360100 Serial number S N 2 102 part number P N AMD FirePro S9000 2012 Advanced Micro Devices Inc Chapter 2 Hardware and Software Installation Th
5. S9000 2012 Advanced Micro Devices Inc Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies 2012 Advanced Micro Devices Inc AMD FirePro S9000 AMD FirePro S9000 Important Safety Instructions Note This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product Read all instructions before beginning installation All safety and installation instructions should be read before the product is installed or operated Retain all instructions Safety installation and operating instructions should be retained for future reference Heed all warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding For continued protection against the risk of electric shock and fire install this accessory only in products equipped with a three wire grounding plug a plug having a third grounding pin This is a safety feature Do not remove the grounding pin of a three pin plug Attach product securely All product securing screws or fasteners should be completely tightened in order to provide continuous bonding between the product and the PC chassis as appropriate 2012 Advanced Micro Devices Inc Contents Chapter 1 Getting Started eee eee was ESA Bees 1 121 System Reg lr ti nts
6. Friday 9 00AM 3 00PM EST Email Web Form Europe Benelux Italy 00 800 12 30 23 40 toll free 31 0 20 8080942 Monday Friday 09 00 18 00 CET Email Web Form 800 877 224 toll free 39 0699337345 Monday Friday 09 00 18 00 CET Email Web Form France Spain 0800 908 621 toll free 33 0 170618467 Monday Friday 09 00 18 00 CET Email Web Form 900 99 71 21 34 911875514 Monday Friday 09 00 18 00 CET Email Web Form 2012 Advanced Micro Devices Inc AMD FirePro S9000 14 Reference AMD FirePro S9000 Region Contact Information Germany United Kingdom 49 0 89 4505 3199 444 0 1276 932318 e 449 0 50 50808249 e 451 208080959 Monday Friday 09 00 18 00 CET Monday Friday 08 00 17 00 GMT Email Web Form Email Web Form South Argentina Mexico America Portuguese 0800 444 1186 toll free 001 866 251 9356 toll free English 454 11 59842576 52 55 47411322 Spanish Monday Friday 09 00 18 00 GMT 3 e Monday Friday 07 00 16 00 GMT 5 Email Web Form Email Web Form Brazil Peru 0800 891 1349 toll free 0800 54777 e 55 11 39587187 51 1 7071622 Monday Friday 09 00 18 00 GMT 3 Monday Friday 07 00 16 00 GMT 5 Email Web Form Email Web Form Colombia Venezuela 01 800 915 6060 toll free 800 100 2512 57 1 3819956 e 458 212 3357437 Monday Friday 07 00 16
7. 00 GMT 5 Monday Friday 08 00 17 00 GMT 4 Email Web Form Email Web Form Chile 123 00 202 854 toll free 56 25 856972 Monday Friday 08 00 17 00 GMT 4 Email Web Form Asia Pacific Australia English Malaysia English 1 800 307657 Monday Friday 11 30 19 00 AEST Email Web Form 1 800 807088 Monday Friday 09 30 17 00 MYT Email Web Form China Simplified Chinese English 400 898 5645 Monday Friday 09 30 17 00 BJT Email Web Form New Zealand English 800450175 Monday Friday 13 30 21 00 NZT Email Web Form Hong Kong Traditional Chinese English Email Web Form Philippines English 180011141538 PLDT service only Monday Friday 09 30 17 00 PHT Email Web Form 2012 Advanced Micro Devices Inc Reference 15 Region Contact Information India Singapore English e 91 80 33230647 9 8001204639 Monday Friday 09 00 17 00 IST Monday Friday 09 30 17 00 SST Online Warranty Request Email Web Form Indonesia English Taiwan Chinese English 007 803 011 0361 Mobile XL Telkomsel 00801137427 and M2 Only Monday Friday 09 30 17 00 TWT Monday Friday 09 50 17 00 BORT Email Web Form Email Web Form Japan English Japanese Thailand English 0066 33 812651 001800120666587 Monday Friday 10 00 18 00 JST Monday Friday 08 30 16 00 THA
8. Standard VGA I O 3B0 3DF Memory Addresses Video RAM A000 BFFF Video ROM C000 C7FF You cannot change the addresses of your AMD FirePro card In case of an address conflict try to modify the I O address of the add on card that causes the conflict To support the special graphics processor on the AMD FirePro card the system BIOS should automatically assign a system interrupt to the slot where the card is installed However there may be problems if your graphics card does not receive an interrupt or asystem interrupt is used for more than one device In case of problems check the system configuration utility of your operating system for the interrupt assignments 5 2 Workstation Customer Care The AMD Customer Care Web site has number of helpful resources including a knowledgebase of FAQs warranty services and the AMD FirePro Workstation Graphics Web Ticket Submission Page The Web site is complimentary and available at all times The address is http support amd com 5 2 1 Contact Information If you experience difficulties with your AMD FirePro product you can contact AMD Customer Care in the following ways The latest contact information and tips for faster service can be found on the AMD Global Technical Support page at http support amd com us contacts Pages global technical support aspx Region Contact Information North 1 866 284 2093 toll free Seat Use Monday Thursday 9 00AM 5 30PM EST
9. an operating system to communicate with a piece of hardware such as a graphics card When you install a new graphics card you must also install the driver and configuration software the card requires to function properly You also need to install or reinstall your AMD FirePro drivers when you have reinstalled or upgraded your operating system or when you download updated drivers from AMD s Web site support amd com us gpudownload Pages index aspx Note When reinstalling drivers always uninstall any previous drivers that are on your system even if they are for the same graphics card Always start fresh 2 3 2 AMD Automatic Application Detection and Configuration AMD FirePro drivers offer automatic application detection and configuration which enables the graphics driver to automatically detect an application when it starts and configure the graphics driver settings for optimal performance This detection feature works with multiple open applications As you switch between multiple applications the graphics settings are always automatically configured for maximum performance for the particular application currently running AMD FirePro S9000 2012 Advanced Micro Devices Inc Chapter 3 Display Configuration This chapter describes how to configure displays It also lists available display connections for your graphics accelerator 3 1 Baseplate Connections The following figure shows the display connections available on
10. manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Warning Changes or modifications to this device not expressly approved by Advanced Micro Devices Inc could void the user s authority to operate the equipment FCC Part 15 Subpart B Class A Class B This product complies with FCC Rules Part 15 Operation is subject to the following conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by 2012 Advanced Micro Devices Inc AMD FirePro S9000 18 Reference 5 4 2 5 4 3 AMD FirePro S9000 turning the equipment off and on the use
11. more information consult your computer s manual or manufacturer Note Some manufacturers do not allow the built in graphics to be disabled or to become the secondary display If your system has built in graphics capabilities make sure that you uninstall the associated driver to prevent conflicts with AMD graphics drivers 2012 Advanced Micro Devices Inc AMD FirePro S9000 12 Reference Make sure that you selected the appropriate monitor when you installed your enhanced driver Make sure that the display resolution and refresh rate settings you have selected are supported by the monitor you have connected 5 1 3 There are screen defects Make sure your monitor supports the resolution and horizontal kHz and vertical Hz refresh rates as required by the graphics card Check your current resolution refresh rate and color depth settings in the Settings and Monitor tabs in your Display Properties dialog Ensure that both the graphics card and monitor support the resolution and refresh rates you select Incompatible resolution refresh rate selection may result in monitor damage Refer to your monitor s documentation for recommended resolutions and refresh rates 5 1 4 The screen image is off center or there are odd colors Try adjusting the brightness sharpness contrast and color balance controls of your monitor Try adjusting the centering and positioning controls of your monitor to position the picture on t
12. to whom this warranty extends or a third party AMD FirePro S9000 2012 Advanced Micro Devices Inc Reference 17 Unauthorized repairs to an AMD board level product will void the warranty offered by AMD AMD reserves the right to refuse to service any product which has been altered modified or repaired by non AMD service personnel 5 4 International Compliance Information This section details the worldwide compliance information for this product which is manufactured to be compliant in the regions where it is sold AMD products are either Class A or Class B compliant and are indicated accordingly on the compliance label for each product The following regulatory information applies to Class A and Class B products 5 4 1 FCC Compliance Information USA Class A This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are design to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with
13. AMD AMD FirePro S9000 User Guide Part Number 52382_enu_1 0 2012 Advanced Micro Devices Inc All rights reserved The contents of this document are provided in connection with Advanced Micro Devices Inc AMD products AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to discontinue or make changes to products specifications product descriptions and documentation at any time without notice No license whether express implied arising by estoppel or otherwise to any intellectual property rights is granted by this publication Except as set forth in AMD s Standard Terms and Conditions of Sale AMD assumes no liability whatsoever and disclaims any express or implied warranty relating to its products including but not limited to the implied warranty of merchantability fitness for a particular purpose or infringement of any intellectual property right AMD s products are not designed intended authorized or warranted for use as components in systems intended for surgical implant into the body or in other applications intended to support or sustain life or in any other application in which the failure of AMD s product could create a situation where personal injury death or severe property or environmental damage may occur AMD reserves the right to discontinue or make changes to its products at any time without notice Trad
14. HS or EU REACH compliance please refer to Product Environmental Compliance on the AMD Web site 5 4 10 Waste Electrical and Electronic Equipment WEEE Directive Compliance European Union This product was manufactured by Advanced Micro Devices Inc A AMD FirePro 9000 2012 Advanced Micro Devices Inc
15. at requires asupplementary power connection make sure your existing power supply has such a connection available 10 Make sure no internal cables are interfering with components inside the computer for example a cooling fan and replace the computer cover 11 Reconnect any cables that were disconnected during installation and plug in the computer s power cord 12 Turn on the monitor and then your computer If you have properly installed your graphics card operating system messages will appear and the boot procedure will proceed Your monitor will be running in a basic VGA video mode Higher refresh rates are not available at this stage of the installation Once you have installed the AMD FirePro drivers and software you can use the Windows Display Properties dialog to adjust your video settings and configure multiple monitors Proceed to install the software and drivers for your AMD FirePro graphics card 2012 Advanced Micro Devices Inc AMD FirePro S9000 6 Hardware and Software Installation 2 3 Installing Graphics Drivers and Software To install or remove the drivers and software you must be logged on as a user with administrator rights Drivers and configuration software which include the Control Center software application are provided to both operate and take advantage of all the features of the graphics accelerator 2 3 1 AMD Drivers and Software Drivers are small but important programs that enable
16. be available UL 5 4 5 VCCI ITE Compliance Information Japan Class A 7 MAEM CH gt ORME REM CHATS ET 0018 5121106 EDER 1 Translation 2012 Advanced Micro Devices Inc AMD FirePro S9000 20 Reference This is a Class A product based on the standard of the VCCI Council If this equipment is used in a domestic environment radio interference may occur in which case the user may be required to take corrective actions VCCI V 3 Class B COMBI 2 lt CT OHI AEE CERTA Z LAA BjeLcvEg423 4 0 a LIER LCA 572 5 55 8 5 Edo ET 5 E gt TELOR LO FAW VCCI B Translation This is a Class B product based on the standard of the VCCI Council If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual VCCI V 3 5 4 6 KC Certification Information Korea Class A AS 2 APS 2 5 24 7 7 0 7 91 65 AZUIS RS 7 7 lu gro Ap ASAE Ol SE 6 lt 7 stepo eror 95 SE SPasAse Hoe 2 gt Weefal7 spad ct Translation Class A Equipment Business purpose info telecommunications equipment AMD FirePro S9000 2012 Advanced Micro Devices Inc Reference 21 As this equipment has undergone EMC registration for business purpose the seller and or bu
17. e Card Slot locking Mechanism 5 Locate the appropriate slot and if necessary remove the metal back plate cover Make sure all internal cables are clear of the slot 6 Determine whether your graphics card is long enough to fit securely in your computer or requires an extension bracket the hold it in place To install an extension bracket a Align the holes in the extension bracket with the holes in the end of your graphics card AMD FirePro S9000 2012 Advanced Micro Devices Inc Hardware and Software Installation 5 b Screw in the extension bracket firmly Note Graphics card and extension bracket may not be exactly as depicted Figure 2 2 Extension Bracket Attached to Graphics Card 13 33cm 10 5 26 7 cm _ ___ ple 25 6 4cm 7 Align your AMD FirePro graphics card with the PCle slot and press it in firmly until the card is fully seated You may need to hold open the PCIe card slot locking mechanism with your finger when you seat the card 8 Screw in or fasten the graphics card securely 9 If your card requires supplementary power and must be connected directly to the power supply locate the appropriate power connector cable or cables from the power supply and connect it or them to the graphics card s supplementary power connector s which are usually located in the upper corner of the card Note Before installing a card th
18. ed for home and other limited pay per view uses only unless otherwise authorized in writing by Rovi Corporation Reverse engineering or disassembly is prohibited Disclaimer While every precaution has been taken in the preparation of this document Advanced Micro Devices Inc assumes no liability with respect to the operation or use of AMD hardware software or other products and documentation described herein for any act or omission of AMD concerning such products or this documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in connection with the furnishing performance or use of the AMD hardware software or other products and documentation provided herein Ensure that you have the latest documentation 2012 Advanced Micro Devices Inc All rights reserved Trademarks AMD the AMD Arrow logo AMD Athlon AMD FirePro and combinations thereof are trademarks of Advanced Micro Devices Inc HDMI is a licensed trademark of HDMI Licensing LLC Pentium is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Linux is a registered trademark of Linus Torvalds Windows Windows Server and Windows Vista are registered trademarks of the Microsoft Corporation in the United States and or other jurisdictions PCI Express and PCle are registered trademarks of PCI SIG AMD FirePro
19. emarks AMD the AMD Arrow logo ATI the ATI logo AMD Athlon AMD LIVE AMD Opteron AMD Phenom AMD Sempron AMD Turion AMD64 All in Wonder AMD Avivo AMD Catalyst AMD CrossFire AMD CrossFireX AMD FirePro AMD FireStream AMD HyperMemory AMD OverDrive PowerPlay AMD PowerXpress AMD Radeon Remote Wonder SurroundView Theater The Ultimate Visual Experience Vari Bright and combinations thereof are trademarks of Advanced Micro Devices Inc HyperTransport is a licensed trademark of the HyperTransport Technology Consortium HDMI is a licensed trademark of HDMI Licensing LLC PCI Express and PCle are registered trademarks of PCI SIG Corporation Linux is a registered trademark of Linus Torvalds DirectX Microsoft Windows and Windows Vista are registered trademarks of the Microsoft Corporation in the United States and or other jurisdictions OpenCL is a trademark of Apple Inc used by permission by Khronos Other names are for informational purposes only and may be trademarks of their respective owners Dolby Laboratories Inc Manufactured under license from Dolby Laboratories Dolby and the double D symbol are registered trademarks of Dolby Laboratories O 1992 1997 Dolby Laboratories Inc All rights reserved Rovi Corporation This device is protected by U S patents and other intellectual property rights The use of Rovi Corporation s copy protection technology in the device must be authorized by Rovi Corporation and is intend
20. he screen Set the monitor s RGB inputs and sync switches if this option is available to 75 Ohms with the sync set to external DFP monitor users Make sure that the DVI plug of your monitor data cable is digital only DVI D not integrated analog digital DVI I Refer to your monitor s documentation and contact your supplier or the manufacturer of the DFP monitor for information on how to obtain a suitable data cable plug If you need to use DisplayPort or Mini DisplayPort adapters other than the ones included with your graphics card make sure that you use AMD Eyefinity validated dongles For more information see http support amd com us eyefinity Pages eyefinity dongles aspx 5 1 5 The operating system warns that the graphics card isn t properly configured AMD FirePro S9000 Make sure that the display resolution and refresh rate settings you have selected are supported by the monitor you have connected Check the driver installation and make sure that all software is correctly loaded corresponding to your operating system and applications Reinstall the drivers for your graphics card 2012 Advanced Micro Devices Inc Reference 13 5 1 6 There are bus address or interrupt conflicts Make sure that the I O and memory addresses reserved for the graphics board are not used by other hardware devices The integrated on board VGA controller of your AMD FirePro card uses the following addresses hex I O Address
21. ic environment this product may cause radio interference in which case the user may be required to take adequate measures EMC Directive 2004 108 EC CISPR 22 EN 55022 Class A Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements 2012 Advanced Micro Devices Inc Reference 19 Class B EMC Directive 2004 108 EC CISPR 22 EN 55022 Class B Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24 EN 55024 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements 5 4 4 Electrical Safety Europe The Low Voltage Directive 2006 95 EC EN 60950 1 Safety of Information Technology Equipment USA Canada e UL 60950 1 Information Technology Equipment Safety Part 1 General Requirements e CSA C222 No 60950 1 Information Technology Equipment Safety Part 1 General Requirements International TEC 60950 1 Information Technology Equipment Safety Part 1 General Requirements To meet UL safety requirements the computer s maximum room temperature should not exceed 40 C This product complies with the PCI Express 500W Electromechanical Specification please refer to the manufacturer for additional information Other relevant input power data will also
22. ical hinges or clips inside your system s chassis Make sure that the PCIe card slot locking mechanism on the motherboard is unlocked or open before inserting or removing a card Please consult your motherboard manual for instructions if necessary Turn off your computer monitor s and other peripheral devices 2012 Advanced Micro Devices Inc AMD FirePro S9000 4 Hardware and Software Installation 2 Unplug the computer s power cord and then disconnect all cables from the back of the computer Wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral cable or removing a component from the motherboard to avoid possible damage to the motherboard 3 Remove the cover to your computer s case Note If necessary consult your computer s manual for help in removing the cover Static electricity can seriously damage computer components Discharge your body s static electricity by touching the power supply or the metal surface of the computer chassis before you touch any components inside your computer s case to avoid damaging them 4 Unscrew or unfasten and remove any existing graphics card from your computer if necessary Make sure the PCle card slot locking mechanism is unlocked or open before trying to remove a graphics card Failure to do so may damage the card and or the motherboard This locking mechanism may be hidden from view by a card s fansink Figure 2 1 Example PCl
23. is chapter details how to install your graphics accelerator in your system as well as where to download associated software and drivers 2 1 Installation Overview Once you have determined that your system meets the minimum requirements perform the following tasks to install your new graphics accelerator Detailed installation instructions are provided in the following sections 1 DS fF WN N If you are replacing an existing graphics accelerator uninstall the old graphics driver and software Note If you are using a motherboard containing an on board graphics solution and do not intend to use it as part of a multiple monitor display disable it Turn off and disconnect your computer system If needed remove any old graphics accelerator s Install the new graphic accelerator Reassemble and connect your computer system and display s Start the computer system and install the AMD FirePro drivers and configuration software Restart the computer system 2 2 Installing a PCI Express Graphics Card Please read all installation instructions completely before you begin If your computer has on board graphics you may need to disable it through the BIOS configuration For more information see your motherboard documentation Note Always handle a graphics card with care when adding or removing it from your system Never twist or bend your card Avoid interference from the card s fan housing with mechan
24. n only be changed with superuser privileges AMD FirePro S9000 2012 Advanced Micro Devices Inc Chapter 5 Reference This chapter provides notices troubleshooting tips and customer care warranty and standards compliance information 5 1 Workstation Card Troubleshooting The following troubleshooting tips may help if you experience problems More troubleshooting information can be found using the knowledgebase on the AMD Web site at http support amd com 5 1 1 Computer does not boot up properly Verify that the installation instructions were properly followed In particular if external power is required make sure that the external power cable or cables is properly connected Check that the card is properly installed in your system and connected to your monitor If you have problems during start up restart your computer in Safe Mode Check the system configuration utility of your operating system for the interrupt assignments Contact AMD s Customer Care or your local technical support 5 1 2 There is no display Make sure the card is seated properly in its slot If external power is required make sure that the external power cable or cables is properly connected to the card Make sure that the monitor cable is securely fastened to the card Make sure that the monitor and computer are plugged in and receiving power If necessary disable any built in graphics capabilities on your motherboard For
25. r help system Note Feature availability varies between AMD products and operating systems 4 2 Starting the Control Center Software To start the Control Center software application in Windows use any of the following methods 2012 Advanced Micro Devices Inc AMD FirePro 9000 10 Using the Control Center Software Table 4 1 Control Center Access Routes in Windows Access Route Instructions Windows Desktop 1 Right click anywhere on the desktop 2 From the shortcut menu that appears click the Control Center option Windows Start Menu 1 Click Start on the Windows task bar 2 Click All Programs followed by the Control Center option Windows Notification Area Ha 2 Right click the Control Center icon in the Windows Notification Area From the shortcut menu click the Control Center option Desktop Shortcut If you chose to create a desktop shortcut to the Control Center application during the driver installation double click the shortcut To start the application in Linux type the command amdcccle in the terminal window To start the application with superuser privileges do any of the following Log on as a superuser before running the command amdcccle Runthe command sudo amdcccle and provide the superuser password when prompted Run the command amdxdg su c amdcccle and provide the superuser password when prompted Note Certain Control Center settings ca
26. r is encouraged to try to correct the interference by one or more of the following measures e Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC 15 Subpart B Class B For further compliance information Advanced Micro Devices Inc 1 AMD Place P O Box 3453 Sunnyvale CA 94088 3453 USA Tel 408 749 4000 Industry Canada Compliance Statement Canada Class A This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Classe A est conforme a la norme NMB 003 du Canada Class B This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Classe B est conforme 8 18 norme NMB 003 du Canada CE Compliance Information European Union Class A Warning This is a Class A product In a domest
27. s All warranties for this product expressed or implied will expire three 3 years from date of original purchase All accompanying cables and accessories are warranted for 90 days No warranties for this product expressed or implied shall extend to any person who purchases the product in a used condition The liability of AMD in respect of any defective product will be limited to the repair or replacement of such product AMD may use new or equivalent to new replacement parts Defective product will be sent in for repair or replacement only AMD makes no other representations or warranties as to fitness for a particular purpose merchantability or otherwise in respect of the product No other representations warranties or conditions shall be implied by statute or otherwise In no event shall AMD be responsible or liable for any damages including but not limited to the loss of revenue or profit arising From the use of the product as a result of any event circumstance action or abuse beyond the control of AMD whether such damages be direct indirect consequential special or otherwise and whether such damages are incurred by the person to whom this warranty extends or a third party From the loss of use of the product as a result of any event circumstance action or abuse beyond the control of AMD whether such damages be direct indirect consequential special or otherwise and whether such damages are incurred by the person
28. se the Control Center application to configure the new display should you need to do so AMD FirePro S9000 2012 Advanced Micro Devices Inc Chapter 4 Using the Control Center Software 4 1 Control Center Overview The Control Center software application contains settings for configuring and fine tuning your AMD product Use it to manage desktops and displays optimize your graphics processor for enhanced 3D application and video quality and configure your CPU for improved power savings or system performance You can also use the performance tools in the application to monitor and manage clock speed and memory use for your graphics card to ensure that your AMD product is configured and running as efficiently as possible The application provides a Standard View for guided configuration and an Advanced View for quick and easy access to all available features and settings It also provides a search feature for finding specific pages as well as the ability to bookmark pages by pinning them within the application The following is a list of common configuration tasks that can be completed using the application Adding and removing displays Rotating displays Setting the main primary display Duplicating and extending desktops Arranging desktops Enabling and disabling 3D application and video settings More information on the application and its available features are provided through the comprehensive Control Cente
29. st meets their needs and budget AMD Customer Care reserves the right to limit support options for products that are not registered or are at End of Life 2012 Advanced Micro Devices Inc AMD FirePro 9000 16 Reference 5 3 Workstation Warranty Service For warranty service instructions visit http support amd com us warranty Pages SupportWarrantyServices aspx or contact one of our Customer Service Representatives 5 3 1 Shipping Before shipping any unit for repair obtain an RMA number for warranty service When shipping your product pack it securely show the RMA and serial number of the product on the outside and ship prepaid and insured AMD will not be held liable for damage or loss to the product in shipment Standard warranty service consists of repair upon receipt AMD reserves the right to replace the product with a serviced product at their sole discretion at any time You are responsible for the cost of shipping the product to AMD AMD pays the cost of returning the product to you Products which are repaired under warranty are guaranteed for the remainder of the original warranty period Repairing or exchanging a product does not start a new warranty period If at the time of repair a product is already out of warranty or within the last 90 days of the warranty period AMD will guarantee the repair for the full 90 days All other terms and conditions of the original warranty apply 5 3 2 Limitation
30. yer is asked to beware of this point and in case a wrongful sale or purchase has been made it is asked that a change to household use be made KN22 and KN24 Class B Bi2717IC er EID 0 27 2 7746 Iz UNNA 1 56 2 72 BA FH ARIA ateste AS 523 0 sy GE KX A APS Sat SSLICH Translation Class B Equipment Household purpose info telecommunications equipment As this equipment has undergone EMC registration for household purpose this product can be used in any area including residential area KN22 and KN24 5 4 7 BSMI Certification Information Taiwan Class A Wem PAS FERE ERSTER D fe FH RF 01825 0949 FE 58150 TF HAS ARERR DE RS 1 E gt Translation This is a Class A Information Product when used in residential environment it may cause radio frequency interference under such circumstances the user may be requested to take appropriate countermeasures D33A27 0 CNS13438 Class B 2012 Advanced Micro Devices Inc AMD FirePro S9000 22 Reference D33A27 0 CNS13438 5 4 8 C Tick Australia and New Zealand ACMA Australian Communications and Media Authority Radiocommunications Act 1992 Australia per notices of section 182 e AS NZS CISPR 22 5 4 9 Product Environmental Compliance This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards For information on China RoHS EU Ro
31. your graphics accelerator Note Baseplate may not appear exactly as depicted Figure 3 1 AMD FirePro S9000 Baseplate Connections 1 DisplayPort Connection 3 2 Connecting Displays The following table lists the different ways you can connect displays to your card O 2012 Advanced Micro Devices Inc AMD FirePro S9000 8 Display Configuration Display Configuration Card Connection Used DisplayPort display DisplayPort connection DFP DVI display DisplayPort connection with DisplayPort to DVI adapter single or dual link HDMI display DisplayPort connection with DisplayPort to HDMI adapter CRT VGA display DisplayPort connection with DisplayPort to VGA adapter Note One DisplayPort to DVI single link adaptor is included with your AMD FirePro 59000 graphics card Additional adaptors must be purchased separately 3 3 Using Adapters Your AMD FirePro graphics card product includes adapters to enable you to attach display types other than those included on the baseplate or cables Use the following procedure to attach a display using an adapter 1 Turn off your computer and monitor 2 Plug the adapter into the connection from the baseplate of your AMD FirePro product and tighten the thumbscrews if there are any 3 Connect your display s cable to the adapter and tighten the thumbscrews if there are any 4 Turn on your display first then your computer U
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