TOPAZ T-S751
Contents
1. User Guide Topaz Signature Pads and Software Copyright 1995 2015 Topaz Systems Inc All rights reserved For Topaz Systems Inc trademarks and patents visit www topazsystems com legal www topazsystems com Topaz Systems User Guide SYSTEMS INC Table of Contents EO WL OC UCU OR crecagene sete ce acces cece E seen tenasenecennccnnseneuonssanecesycenerenndeansasecenncasescuanasssenecades 3 2 0 Software Installation EE 3 2 1 SigPlus Software oo eec ee ccceccseeceeseseeeeseeeeceueeseaeeseneeseeeeseeueeseaeeseaseseneesssaseseaseseneeseneeesenesentens 3 Ze EE s PHOT E 4 241 DOOCCIONE FDFAPDICAUON EE 4 2 2 2 SigPlus Microsoft Office amp Adobe Acrobat Plug Ins ccccccccssssccseccenensensussensusensusessensensusenes 4 2 3 Developer Software Tools ANd Support cccccsecccceececeeeeeceeeeseeeeeeeeeesseeesseeeeseesessaeesseeeseeeeees 5 3 0 SIGMAIUES Pad COMMCCION oasasesossecesesece dace sesed acs annseancucadacaseaudasusacusesacasutecusesususssecusesesesns 5 LT COMECON Eege 5 32 Basic Sionat re Pad KC E 6 40 SIONN PONS esineen naa Ein ae Aa re aair Ea re E aE an Eiaeaen 6 4 1 Active Pens SignatureGem ccccccccsecccseeeeceeeeeseeeeseeeesaeeeeseeeeseeeeeseeeeseeeeesaueeseeessaeeeseeeeseeesaes 6 dll AcCive Fen TYPOS enr E E E sateen ae dUeanadsaneaaaaaUanaesaanamteds 6 ae FOMO OT e T E 7 4 2 Passive Pens SigLite E 7 30 USNO Me AS E 7 5 1 SignatureGem Signature Pads ccccceccccsececesecec2. This Agreement will not be governed by the United Nations convention on contracts for the International sale of goods the application of which is expressly excluded 10 PATENTS This product is protected under one or more of the following Patents 7 933 840 Electronic Signature Security System 7 876 930 Fingerprint Reader Combination 7 693 312 Method for Authenticating an Electronic Signature 7 926 108 Wireless Data Management System 7 190 815 Method for Authenticating an Electronic Signature 7 123 143 Wireless Signature Management System 6 972 754 Touchpad stylus having isolated low mass contact element 6 307 955 Electronic Signature Management System D532 009 Integrated signature pad and fingerprint reader GB2430788 B Method of Authenticating an Electronic Signature GB2436487 Electronic Signature Security System For additional warranty information and for the Topaz Standard Terms and Conditions of Use please visit www topazsystems com legal For additional help with software plug ins MS Office Adobe Acrobat remote usage or access to other troubleshooting documents go to the Topaz End User Help Documentation page located at www topazsystems com enduserhelp html 11 www topazsystems com Back to Top Topaz Systems User Guide SYSTEMS INC If you wish to order replacement parts such as pens or pen tips visit the Topaz Where to Buy page at www topazsystems com wheretobuy html To rep
3. captured by software on the computer Therefore the fact that a signature has been made does not guarantee the signature has been captured In order to capture signatures on the computer be sure that SigPlus or other Topaz compatible end user software is running and the tablet is connected to the correct port as specified in sections 2 0 and 3 0 above 7 www topazsystems com Back to Top Topaz Systems User Guide SYSTEMS INC 5 1 SignatureGem Signature Pads Topaz SignatureGem signature pads feature either a rugged long lasting plastic surface or an interactive tempered glass LCD surface and they require a Topaz active electromagnetic digitizing pen to function properly Topaz SignatureGem tablets are designed to allow capture of electronic signatures only using the plastic pen tip as well as the simultaneous capture of electronic signatures and ink on paper signatures using the inking pen tip NEVER use an ink pen or the attached signature pen with inking pen tip directly on the signature pad surface as this will ruin your signature pad ClipGem Users Insert your sheet of paper under the provided clip atop the signing surface using the supplied paper guides 5 2 SigLite Signature Pads Topaz SigLite signature pads use binary digital pressure sensitive technology To sign use the attached plastic stylus pen to write directly on the surface of your signature pad Sign as you normally would Although the signatu
4. Gem 1x5 non LCD models have a battery pen uses two 393 batteries and a removable tip There are two types of removable pen tips to choose from a Plastic Tip Used for electronic signatures made directly on the signature pad surface only b Inking Tip Contains ink to allow a sheet of paper to be placed over the tablet surface in order to obtain both an ink on paper signature and an electronic signature simultaneously To purchase replacement pen tips visit the Topaz Where to Buy page at www topazsystems com wheretobuy html Pen Tip Installation and Replacement To install a plastic or inking pen tip simply insert it tail end first into the opening at the base of the pen Gently apply enough pressure to lock the tip into place To replace the pen tip pull the tip out of its housing at the base of the pen without disassembling the pen Then follow the instructions above for new pen tip installation 4 2 Passive Pens SigLite All Topaz SigLite signature pads are equipped with a passive stylus pen that has a black plastic spring loaded tip to reduce shock to the touch sensitive surface of the signature pad Passive stylus pens have a screw in the cap that locks it in place The pens are attached to the signature pad with either a curly or steel tether 5 0 Using the Tablet To sign use the supplied pen to write directly on the designated signing surface Signatures are not stored in the tablet but are
5. air a tablet under warranty or renew a tablet with Perpetual Warranty contact the Topaz factory at 805 520 8284 or email us at service topazsystems com Technical support is available Mon Fri 8 00am 4 30pm Pacific Time Call 805 520 8286 or email us at techsupport topazsystems com 7 0 Declaration of Conformity DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We Topaz Systems Inc of 650 Cochran Street Unit 6 Simi Valley CA USA 93065 declare under our sole responsibility that the products T S261 XXX R T L BK 462 XXX R T M L BK 460 XXX R T S751 XXX R T LBK43LC XXXX R_ T M LBK766 XXXX R T C912 XXX R TF S463 HSB R T M L BK 750 XXXX R T C916 XXX R TF LBK463 HSB R T M L BK 755 XXXX R T S460 XXX R TF LBK464 HSB R T M LBK57GC XXXX R T S461 XXX R to which this declaration relates Complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 12 www topazsystems com Back to Top
6. d so that the pad functions properly This is included with your initial signature pad purchase The single end of the splitter cable is plugged into the serial connector on the signature pad the double end of the splitter cable is plugged into a serial COM port on the computer as well as into a USB port BHSB These signature pads are capable of utilizing either a USB or serial connection USB cables are included with the pad while a serial cable kit www topazsystems com serialcablekit html must be purchased for operation in serial mode Only one mode can be used at a time BSB These signature pads plug into a USB port but run a Virtual Serial interface BT These signature pads connect via Bluetooth For instructions on setting up your Topaz Bluetooth BT signature pad see the Topaz Bluetooth Pairing Guide at www topazsystems com software download SigLiteBT pdf 5 www topazsystems com Back to Top Topaz Systems User Guide SYSTEMS INC 3 2 Basic Signature Pad Test To test your fully installed signature pad run DemoOCxX exe which can be accessed Via the shortcut placed on your computer desktop after SigPlus download In the folder C Windows SigPlus on your computer After booting the test program click the START button and sign using the signature pad Ifa signature does not appear in the DemoOCxX window double check that your cables are properly connected and that you specifie
7. d the correct signature pad settings during your SigPlus software download To view confirm or adjust your pad settings use the SigPlus Adjust utility which may be downloaded at www topazsystems com sigplusadjust html 4 0 Signature Pens The tethered pen included with your Topaz signature pad is either an active electromagnetic pen used with SignatureGem series tablets or a passive stylus used with SigLite series tablets 4 1 Active Pens SignatureGem All Topaz SignatureGem signature pads are equipped with active electromagnetic pens 4 1 1 Active Pen Types a E tether pens are distinguished by the tether that connects it into the signature pad It connects at the rear right side and is secured with an L bracket The amber pen tip is non removable The e tether pen draws power directly from the signature pad and therefore functions without batteries b Battery pens have either a curly or steel tether and are attached to the rear right side of the pad by a screw and washer The pen tip is either amber or grey in color An amber pen tip denotes a non removable tip A grey pen tip denotes a removable tip allowing either a plastic or inked tip to be used for signing wiel Please note that pens are not to be disassembled Any attempt to open a pen will void the warranty 6 www topazsystems com Back to Top OPAZ Topaz Systems User Guide SYSTEMS INC 4 1 2 Removable Pen Tips The ClipGem SignatureGem 4x5 and Signature
8. ed to remove some of the excess liquid before use gt Do not allow the liquid from the disinfectant wipe to sit or pool on the area being disinfected for a long period of time gt Do not use rough towels or cloths to dry the area gt Do not use excess force when disinfecting the signature pad or screen 6 0 Software License Warranty Service and Support License Agreement and Limited Warranty IMPORTANT Read this License Agreement and Limited Warranty hereafter the Agreement before continuing to load any Topaz software or before using any third party software containing any Topaz software hereafter the Software By loading or using Topaz software you are accepting the terms of this Agreement between you the Licensee and Topaz Systems Inc Topaz the Licensor If you do not agree to the terms of this agreement do not load the Software and promptly return or delete it If you do not agree to the terms of this Agreement you have no right to use the Software in any way whatsoever 1 Limited Use License Topaz grants you the right to use the Software for use with and only for use with bona fide Topaz electronic signature pads The Software is owned for distribution exclusively by Topaz and is protected by the United States Patent and Trademark laws and international treaties 9 www topazsystems com Back to Top Topaz Systems User Guide SYSTEMS INC 2 Governing Law Jurisdiction and Forum This Agreeme
9. eeeeseeeeeceeeeseeeeeseeceseeeeseeeessueesseeeeseeeesseeeeseeeegs 8 2 e E Signature Pads EE 8 5 3 Signature Pad COverl vs 8 Ose E e ele RK ee EA ee le 9 6 0 Software License Warranty Service and SUpport cceseeeeseeeeseeceseeeeseeeeneeeeneees 9 7 0 Declaration Of CONFOFMITY cccccceeceeseeeeeeeeeeneeseeneeseeneesoaseeseaseeseaseesonseeeensessensesoens 12 2 www topazsystems com Back to Top Topaz Systems User Guide SYSTEMS INC 1 0 Introduction Thank you for selecting a Topaz Systems electronic signature capture device This user guide is designed to help you gain a solid understanding of your signature pad features functionality and set up requirements 2 0 Software Installation Before installing Topaz software verify that you do not already have an electronic signature software application installed on your computer Contact your IT department or software provider for detailed instructions if necessary Otherwise you may download and use Topaz provided software tools and applications as outlined below Operating System Compatibility SigPlus software enables signature capture with Windows Vista and above Getting Started Get started on your Topaz software suite download by visiting the SigPlus website at www sigpluspro com This website contains an extensive list of signature pad models organized by type of software required Each model listed is an active hyperlink that when clicked brin
10. ftware utilities and plug ins that provide complete electronic signature capability for PDFs amp Microsoft Office documents 2 2 1 pDoc Signer PDF Application To sign PDF documents without the need for Adobe Acrobat view the following page www topazsystems com pdocsigner html 2 2 2 SigPlus Microsoft Office amp Adobe Acrobat Plug Ins To sign in Microsoft Word and Excel or Adobe Acrobat view the following page www topazsystems com plugins html 4 www topazsystems com Back to Top Topaz Systems User Guide SYSTEMS INC 2 3 Developer Software Tools and Support Topaz Systems offers a wide range of bundled software that is available online at no charge In addition developers may access source code examples and receive technical support at no charge These software applications demos developer tools and source examples are available for download from the Topaz Software Index page at www topazsystems com softwareindex html 3 0 Signature Pad Connection Topaz signature pads can be connected to a computer via USB or serial ports Please refer to the model number on the back of the signature pad for the connection type 3 1 Connection Types HSB These signature pads plug into the USB port on a computer and run over a HID interface B These signature pads plug straight into a serial port If the serial unit has an LCD the signature pad requires an additional y cable splitter to draw more power to the pa
11. gs you to the correct SigPlus installation page for that specific model with step by step installation instructions Some steps contain software download links that are Optional You may choose to proceed with an optional download or skip it depending upon your business needs 2 1 SigPlus Software Please note that the Topaz SigPlus software may sometimes be referred to as SigPlus ActiveX or SigPlus Pro Activex on the Topaz Systems website 3 www topazsystems com Back to Top Topaz Systems User Guide SYSTEMS INC Download amp Install To download and install your software 1 Locate Your Model Number Locate the signature pad model number on the back of your unit in the upper right hand corner of the serial number label W TOPAZ lt Model E Uu NU II UU HIE II TOPAZ SYSTEMS WWW TOPAZSYSTEM Number F C Fo g ome or gd e US PATENT 6307955 EE ER des 2 SigPlus Website Go to the Topaz SigPlus website at www sigpluspro com Find and click your model number hyperlink 3 SigPlus Installation Page Follow the step by step instructions DO NOT install SigPlus software if you are an end user and have already received a signature capture application program from your company For step by step instructions follow the prompts displayed on your computer screen during the installation process 2 2 Utilities amp Plug Ins Topaz Systems enables users to install so
12. ion or other pecuniary loss arising out of the use of or inability to use the Software even if Topaz or its suppliers if any have been notified of the possibility of such damages In no event will Topaz s liability for any reason exceed the actual price paid for the license to use the Software 8 NO OTHER WARRANTIES With respect to the Software media and written material Topaz and its suppliers if any disclaim all warranties other than the above Topaz warranty including without limitation the warranties of merchantability or fitness for a particular use Topaz does not warrant the Software will meet your requirements or that the operations of the Software will be uninterrupted or error free 10 www topazsystems com Back to Top Topaz Systems User Guide SYSTEMS INC 9 GOVERNING LAW AND GENERAL PROVISIONS If any part of this Agreement is found void and unenforceable it will not affect the validity of the balance of the Agreement which shall remain valid and enforceable according to its terms You agree that the Software will not be shipped transferred or exported into any country or used in any manner prohibited by the United States Export Administration Act or any other export laws restrictions or regulations This Agreement shall automatically terminate upon your failure to comply with its terms and you shall have no further right to use the Software in any way This Agreement may only be modified in writing by an officer of Topaz
13. nt and any questions claims disputes or litigation concerning or arising from this Agreement shall be governed by the laws of the State of California The exclusive forum and venue for any dispute concerning or arising from this Agreement shall be any court of competent jurisdiction in the city of Los Angeles California 3 YOU MAY a Freely use copy and distribute the Software for use with bona fide Topaz electronic signature pads 4 YOU MAY NOT a Use distribute or modify the Topaz Software for use with tablets not supplied by Topaz systems Inc b Reverse engineer decompile or dis assemble the Software 5 LIMITED WARRANTY Topaz warrants to the original buyer only that the media upon which the Software is recorded is free from defects in workmanship and material under normal use and service for a period of 30 days 6 EXCLUSIVE REMEDY In the event of any defect or problem with the Software Topaze entire liability and your exclusive remedy shall be at Topaz s option either a the repair or replacement of the Software or b the refund of the price that was paid for the Software The defective software along with proof of payment must be returned to Topaz within the terms of the warranty as set forth in Section 5 of this Agreement 7 LIMITATIONS ON DAMAGES In no event shall Topaz be liable for damages whatsoever including without limitation damages for loss of profits business interruption loss of informat
14. re pad sensor will register pressure from any object such as a fingertip or pencil please sign using the attached stylus pen ONLY and refrain from bringing any foreign object into contact with the sensor surface 5 3 Signature Pad Overlays Topaz Systems offers several signature pad overlays to protect your Topaz signature pads For a list of which Topaz signature pads are compatible with the overlays view the Overlay Index at www topazsystems com overlays html To purchase additional overlays visit the Topaz Where to Buy page at www topazsystems com wheretobuy html 8 www topazsystems com Back to Top Topaz Systems User Guide SYSTEMS INC 5 4 Cleaning Topaz Products In order to properly disinfect surfaces and pens of Topaz products you may use EPA registered non abrasive cleaning and disinfectant wipes approved by your hospital or organization for cleaning of keyboards mice and other information technology products with plastic surfaces and follow the general rules below Do not use excessively damp cleaning wipes You may need to squeeze the wipe to remove any excess dampness e DOS gt Use adisinfectant wipe to wipe the area first then use a damp soft lint free cloth and finally dry the area with another soft lint free cloth e DON TS gt Do not use disinfectant wipes containing bleach gt Do not use an extremely damp disinfectant wipe If you encounter a very damp wipe it may need to be squeez
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