APC Back-UPS 800
Contents
1. Arc by Schneider Electric Installation and Operation Manual Back UPS BX800CI RS BX1100CI RS Inventory Safety and General Information ARAR S XxxX bu001c This unit is intended for indoor use only Do not operate this unit in direct sunlight in contact with fluids or where there is excessive dust or humidity Be sure the air vents on the UPS are not blocked Allow adequate space for proper ventilation The battery typically lasts for two to five years Environmental factors impact battery life Elevated ambient temperatures poor quality AC power and frequent short duration discharges will shorten battery life Connect the Back UPS power cable directly into a wall outlet Do not use surge protectors or extension cords Connect the Battery Connect the battery connector prior to using the UPS Pull the battery connector handle down Then push the connector into the UPS The battery charges fully during the first 10 hours while the Back UPS is operating on AC power Do not expect full runtime capability during the initial charge period There are no serviceable parts in the Back UPS Do not attempt to open or repair the Back UPS as this will void the warranty The battery in this unit is not replaceable Contact APC through the Web site www apc com for customer support PowerChute Personal Edition Software Overview PowerChute Personal Edition Software allows you to us2. None N A The Back UPS is supplying AC green power to connected equipment On Battery The On Line LED illuminates Back UPS beeps 4 times The beeping stops when The Back UPS is supplying battery power to battery backup outlets green The LED is not illuminated every 30 seconds AC power is restored or the Back UPS is turned off during the beeps Low Battery warning The On Line LED flashes The Back UPS emits rapid The beeping stops when The Back UPS is supplying battery green beeping once every AC power is restored or the power to the battery backup outlets and the battery is near a total discharge state second Back UPS is turned off Replace Battery e The battery is disconnected e The battery needs to be charged or replaced Overload Shutdown While operating on battery power an overload condition has occurred in one or more of the battery backup outlets The Battery LED flashes red e Battery and On Line LEDs flash alternately None Constant tone Constant tone The Back UPS is turned off The Back UPS is turned off Sleep Mode While operating on battery power the battery is completely discharged The Back UPS will awaken once AC power is restored None The Back UPS beeps once every four seconds e AC power is restored e AC power is not restored within 32 seconds e The Back UPS is turned off Overload Alarm The equipment connected to the Bac
3. Industries S A S American Power Conversion Corporation or their affiliated companies All other trademarks are E k EN 990 4401B property of their respective owners 12 2011
4. Refer to the APC Web site for country specific instructions 3 Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty Note When shipping within the United States or to the United States always DISCONNECT A UPS BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The internal batteries may remain in the UPS 4 Write the RMA provided by Customer Support on the outside of the package 5 Return the unit by insured pre paid carrier to the address provided by Customer Support APC Customer Support Worldwide Internet http www ape com Warranty The standard warranty is two 2 years from the date of purchase APC standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an APC Technical Support representative APC will ship the replacement unit once the defective unit has been received by the repair department or cross ship upon the receipt of a valid credit card number The customer pays for shipping the unit to APC APC pays ground freight transportation costs to ship the replacement unit to the customer 2011 APC by Schneider Electric APC the APC logo Back UPS and PowerChute are owned by Schneider Electric
5. 0 seconds The LEDs will illuminate green and red alternately to indicate that the Back UPS is in Program mode The LEDs will flash either green red or green and red alternately to indicate the current sensitivity level The Back UPS will beep to indicate that No load Shutdown is enabled Refer to the table for an explanation of the transfer voltage sensitivity levels To select LOW sensitivity press the ON OFF button until the On Line LED flashes green To select MEDIUM sensitivity press the ON OFF button until the Battery LED flashes red To select HIGH sensitivity press the ON OFF button until the On Line and Battery LEDs flash green and red alternately To exit Program mode wait for five seconds and both LEDs will extinguish Program mode is no longer active Voltage Input LED Audible Sensitivity Voltage No load Flashes Indicator Setting Range Shutdown Recommended Use Green None Low 150 280 Disabled Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions Green 4 beeps per Low 150 280 Enabled Use this setting with equipment that is less sensitive to second fluctuations in voltage or waveform distortions Red None Medium 155 280 Disabled Use this setting for normal operation conditions Red 4 beeps per Medium 155 280 Enabled Use this setting for normal operation conditions second factory default Green and None High 160 280 Disabled Use this setting when connected equ
6. e Protection Full time 273 Joules Filtering AC Input Resettable circuit breaker Battery Type maintenance free 12 V 9 Ahr Each battery 12 V 7 2 Ahr Average Life 2 5 years depending on the number of discharge cycles and environmental temperature Typical Recharge Time 8 Hours Physical Net Weight 8 kg 12 kg Dimensions H x W x D 21 5 cm x 13 cm x 33 6 cm Operating Temperature 0 C to 40 C 32 F to 104 F Storage Temperature Operating Relative Humidity 15 C to 45 C 5 F to 113 F 0 to 95 non condensing Operating Elevation 0 to 3000 m 0 to 10 000 ft Back UPS BX800CI RS BX1100CI RS Installation and Operation Service If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 If the problem persists contact APC Customer Support through the Web site www apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call APC Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally
7. e your computer to access additional power protection and management features of the Back UPS Using PowerChute you can e Preserve work in progress during a power outage by putting your computer into Hibernate mode When the power returns the computer will appear exactly as it did before the power outage e Configure the Back UPS management features such as power saving outlets shutdown parameters audible alarms and more e Monitor and view the status of the Back UPS including the estimated runtime power consumption power event history and more Available features will vary by Back UPS model and operating system If you choose not to install PowerChute the Back UPS will still provide backup power and power protection to connected equipment However you will only be able to configure a limited number of features using the display interface Compatibility PowerChute is compatible with Windows operating systems only For a detailed list of supported operating systems go to www apc com select Software amp Firmware For Mac operating systems we recommend using the native shutdown application within System Preferences which recognizes your battery backup and allows you to configure shutdown of your system during power outages To access this application connect a USB cable from the Back UPS DATA PORT POWERCHUTE PORT to a USB port on your computer and see the documentation provided with your computer Installation Conn
8. ecessary e The AC input voltage is out of range e The frequency is out of range e The waveform is distorted Adjust the transfer voltage and sensitivity range The Back UPS does not provide the expected amount of backup time Battery Backup outlets may be fully or improperly loaded Disconnect non essential equipment from the Battery Backup outlets The battery was recently discharged due to a power outage and has not fully recharged Charge the battery cartridge for eight hours The battery has reached the end of its Replace the battery useful life The BATTERY and ON LINE The battery has reached the end of its Replace the battery LEDs flash alternately useful life The BATTERY LED is The connected equipment is drawing Disconnect nonessential equipment from the Battery illuminated and the Back UPS emits a constant tone more power than the Back UPS can provide Backup outlets Back UPS BX800CI RS BX1100CI RS Installation and Operation Specifications Specification BX800CI RS BX1100CI RS Input Voltage 230 Vac nominal Frequency 50 Hz 3 Hz 60 Hz 3 Hz Brownout Transfer 155 Vac typical Over voltage Transfer 280 Vac typical Output UPS Capacity total 800 VA 480 W 1100 VA 660 W Voltage On Battery 230 Vac rms step approximated sinewave Frequency on Battery 50 Hz 1 Hz 60 Hz 1 Hz Transfer Time 8 ms typical Protection and AC Surg
9. ect the Back UPS to a computer using a USB cable Plug one end into the POWERCHUTE PORT on the rear panel of the Back UPS and the other into a USB port on your computer Insert the PowerChute CD into your computer and follow the on screen instructions If your Back UPS did not come with a PowerChute CD download the software from www apc com select Software amp Firmware 2 Back UPS BX800CI RS BX1100CI RS Installation and Operation Installation Connect the Equipment Battery Connector Connect the battery Refer to Connect the Battery on page 1 DSL Modem FAX Phone Connect one end of a DSL Modem FAX Phone cable to a telephone wall outlet and the other end to the IN port on the Back UPS Connect one end of a DSL Modem FAX Phone cable to a modem FAX machine or telephone and the other end to the OUT port on the Back UPS Battery Backup Surge Protection outlets These outlets provide battery backup power to connected equipment for a limited period of time during power outages and voltage fluctuations The Battery Backup Surge Protection outlets provide battery power to connected equipment only when the Back UPS is turned on Connect critical equipment such as a computer computer monitor modem or other data sensitive devices to these outlets Do not connect aquarium equipment laser printers paper shredders sump pumps or fans to these outlets as the modified sine wave output of the Back UPS may cause
10. ipment is sensitive Red to voltage fluctuations or waveform distortions Green and 4beeps per High 160 280 Enabled Use this setting when connected equipment is sensitive Red second to voltage fluctuations or waveform distortions Back UPS BX800CI RS BX1100CI RS Installation and Operation Troubleshooting Problem Possible Cause Corrective Action Back UPS will not turn on The Back UPS is not connected to AC power Be sure that the Back UPS is securely connected to an AC outlet The circuit breaker has been tripped Disconnect nonessential equipment from the Back UPS Reset the circuit breaker Reconnect equipment one item at a time If the circuit breaker is tripped again disconnect the device that caused the short circuit The internal battery is not connected Connect the battery connector Refer to Connect the Battery on page 1 The AC input voltage is out of range Adjust the transfer voltage and sensitivity range The Back UPS is operating on battery power while connected to AC power e The Back UPS power cable is not securely connected to the wall outlet e The wall outlet is no longer receiving AC power e The circuit breaker has been tripped Verify that the power cable plug is securely connected to the wall outlet Verify that the wall outlet is receiving AC power by checking it with another device The Back UPS is performing an automatic self test No action is n
11. k UPS is drawing more power than the voltage rating allows The Battery LED illuminates red Constant tone Alarm stops when nonessential equipment is disconnected from the Battery Backup outlets Back UPS BX800CI RS BX1100CI RS Installation and Operation Transfer Voltage and Sensitivity Settings Automatic Voltage Regulation Automatic Voltage Regulation boosts the AC voltage when it drops below safe levels This allows the equipment that is connected to the Back UPS to operate during low voltage conditions Automatic Voltage Regulation will also regulate high voltage conditions down to a safe level The Back UPS will switch to battery power if the AC input voltage level becomes too low or too high for the Automatic Voltage Regulation feature to compensate or if the AC power is experiencing voltage fluctuations No load Shutdown The UPS will shut down to conserve energy if while operating on battery power the UPS detects that connected equipment is using less than 15 W of energy for more than 15 minutes No load shutdown can be enabled or disabled through Program mode described below Voltage Sensitivity Adjustment If the Back UPS switches to battery power too frequently or too infrequently adjust the transfer voltage and sensitivity settings 1 Verify that the Back UPS battery is connected Connect the Back UPS to a wall outlet The Back UPS should be turned off Press and hold the POWER ON OFF button for 1
12. these devices to experience a decrease in performance Do not connect surge protectors or extension cords to these outlets AC Power Cable Use this cable to connect the Back UPS to AC power Circuit breaker Use to reset the system after an overload condition has occurred causing the circuit breaker to trip USB port To use PowerChute software connect a USB cable not supplied to the PowerChute USB port 800 VA Model Q 1100 VA Model Q rg wisa ao fes PowerChute Loy USB Port fal In suoya eauapo Battery Connector o U A Circuit Breaker Push to Reset Battery Backup Surge Protection Battery Connector p Circuit Breaker Push to Reset t uolpajolg aBing dnyoeg Hayeg Operation bu043e bu226c bu226d Turn On the Back UPS Press the POWER ON OFF button located on the front of the Back UPS The On Line LED will illuminate green and a single short beep will be audible to indicate that the Back UPS is providing protection for connected equipment Back UPS BX800CI RS BX1100CI RS Installation and Operation 3 Status Indicators Audible Indicator Status LED Indicator Audible Indicator On Terminates Power On The On Line LED illuminates
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