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Polycom 2200-46350-025 telephone switching equipment

1. reg advanced cfg gt lineKey reassignment enabled Specify the line key category cccoocccccccncnccconnnoconcncononononnnnnnononnnnnnononononons reg advanced cfg gt lineKey x category1 Specify the line key number dependent on category reg advanced cfg gt lineKey x index You can apply flexible line keys to any line key function including line appearance Favorites BLF and Presence Line keys that you configure using this feature override the default line key assignments as well as any custom line key configurations you have made To use this feature you need to specify the function of each line key on the phone by assigning a category x and an index y to each line key both of which are explained in the table Line Key Parameters and the following example configuration Specific conditions apply when you assign BLF or Presence to line keys If you are assigning BLF or Presence to a line key you need to assign that line key to index 0 to indicate automatic ordering By default BLF and Presence line keys are self ordering meaning that if you assign these features to multiple line keys you can specify the line key number of the BLF or Presence line key but not the order in which they display For example you can assign a BLF line key to indexes 1 3 and 5 but you cannot specify how the contacts are ordered and displayed on line keys 1 3 and 5 In addition to assign BLF
2. esee 000000000000 directory xml Local Phone User Interface New directory entries are assigned to the Favorites Index in numerical order To assign a Favorites index to a contact navigate go to the Contact Directory highlight the contact press the Edit soft key and specify a Favorites Index Power Tip Quick Access to the Favorites List To access the Favorites list quickly press the phone s Up arrow key from the idle display The Favorites configuration is explained briefly in the following table To set up Favorites use the table Local Directory Parameters for Setting Up Favorites Contacts which identifies the parameters you need to set up your favorites Local Directory Parameters for Setting Up Favorites Contacts Element Definition Permitted Values fn First Name UTF 8 encoded string of up to 40 bytes The contact s first name In Last Name UTF 8 encoded string of up to 40 bytes The contact s last name ct Contact UTF 8 encoded string containing digits the user part of a SIP URL or a string that constitutes a valid SIP URL Used by the phone to address a remote party in the same way that a string of digits or a SIP URL are dialed manually by the user This element is also used to associate incoming callers with a particular directory entry The maximum field length is 128 characters Note This field cannot be Null or duplicated sd Favorites Index Null 1 to 9999 Associates a particular entry with a
3. In particular you ll find links to the Polycom Community a number of discussion forums you can use to share ideas with your colleagues Troubleshoot This section lists troubleshooting problems and common solutions Polycom Inc 7 Get Started The Polycom VVX Expansion Module EM extends the functionality of Polycom VVX business media phones and provides multifunctional line keys that you can configure as line registrations Presence Favorites or Busy Lamp Field features Polycom offers the expansion module with a paper display and a color LCD display The expansion module with a paper display has 40 line keys the Color expansion module has 28 line keys with three pages for a total of 84 line keys With the addition of the expansion module you can configure a maximum of 34 registrations on each phone Note that you cannot mix paper display and color display expansion modules This guide provides information on the new features in Unified Communications UC software 4 1 6 and shows you how to configure the Polycom VVX expansion modules The following phones support the expansion modules running UC software 4 1 6 e VVX 300 310 400 410 business media phones e VVX 500 and 600 business media phones What s New This release of the VVX expansion modules includes a number of hardware features listed next VVX Color Expansion Module e Contains 28 line keys per page with a maximum of 84 line keys per module e Supports multipl
4. Polycom ADMINISTRATOR S GUIDE Software 4 1 6 March 2014 3725 46307 001 Rev B Polycom VVX Expansion Module Addendum to the Polycom UC Software 4 1 0 Administrator s Guide Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Copyright 2014 Polycom Inc All rights reserved No part of this document may be reproduced translated into another language or format or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc 6001 America Center Drive San Jose CA 95002 USA Trademarks Polycom Polycom the Polycom logo and the names and marks associated with Polycom products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are property of their respective owners No portion hereof may be reproduced or transmitted in any form or by any means for any purpose other than the recipient s personal use without the express written permission of Polycom End User License Agreement By installing copying or otherwise using this product you acknowledge that you have read understand and agree to be bound by the terms and conditions of the End User License Agreement for this product Patent Information The accompanying product may be protected by one or more U S and foreign patents and or pending patent app
5. Polycom Inc 15 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 and Presence to a line key you need to assign a corresponding registration line You can configure multiple line keys per registration if each line key has a corresponding reg x 1lineKeys parameter To enable flexible line key assignment In the features cfg template set the lineKey reassignment enabled parameter to 1 Then assign each line key a category and an index The category specifies the function of the line key and can include the following Unassigned Line BLF SpeedDial Favorites and Presence Note that the Unassigned category leaves that line key blank The index specifies the order in which the line keys display on the phone screen Use the following figure to help you assign a category and an index to the line keys on your phone The following illustration shows an example Flexible Line Key assignment configuration in the features cfg template file Example Flexible Line Key Assignment Configuration Q lineKey linekey 1 category SpeedDial lineKey 1 index 1 lineKey 2 category Unassigned lineKey 2 index linekey 3 category Line linekey 3 index 1 linekey 4 category Unassigned lineKey 4 index Category and lineKey 5 category SpeedDial Index Values lineKey 5 index 2 lineKey 6 category Line lineKey 6 index 2 lineKey 14 category Line lineKey 14 index 3 lineKey 19 category SpeedD
6. gt For Warning Messages select Settings gt Status gt Diagnostics gt Warnings gt For Diagnostics select Settings gt Status gt Diagnostics gt Test Hardware and select one of the following options Keypad Diagnostics Tests the line keys hard keys and page keys on the phone and expansion module LED Diagnostics Tests the LED lights on the phone s hard keys and expansion module s line keys Display Diagnostics Tests the display screen on the phone and Color expansion module Brightness Diagnostics Tests the brightness levels of the display screen on the phone and Color expansion modules gt For Line Key Information select Settings gt Status gt Line Key Info and press a line key to view information for that line key Flexible line key assignments do not display or display in an incorrect order on the Color expansion module If the flexible line key assignments you configured for your module are not displaying or display incorrectly on the EM you need to detach the auxiliary cable connecting the first EM to the VVX phone Wait a moment then reattach the cable to the phone Note that if you reconnect the cable to the phone immediately after disconnection the software can fail to account for the number of connected EMs Polycom Inc 62
7. which starts with and contains digits only A sequence of characters prefixed with a caret is the action string and macro prefixes cannot be mixed in the same macro line The sequence of characters must be prefixed by either or so it is processed as an enhanced feature key All macro references and action strings added to the local directory contact field must be prefixed by either or Action strings used in soft key definitions do not need to be prefixed by However the prefix must be used if macros or favorites are referenced A sequence of macro names in the same macro is supported for example m1 m2 A sequence of favorites references is supported for example 1 2 A sequence of macro names and favorites references is supported for example m1 2 m2 Macro names that display in the local contact directory must follow the format macro name where macro name must match an lt elklist gt mname entry The maximum macro length is 100 characters A sequence of macros is supported but cannot be mixed with other action types Action strings that appear in the local contact directory must follow the format lt action string Action strings can reference other macros or Favorites indexes Protection against recursive macro calls exists the enhanced feature keys fails once you reach 50 macro substitutions Example Enhanced Feature Keys Configuration The following illustration shows the default
8. Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default volpProt SIP dtmfViaSignaling rfc2976 0 or 1 0 If set to 1 DTMF digit information is sent in RFC2976 SIP INFO packets during a call If set to 0 no DTMF digit information is sent volpProt SIP enable 0 or 1 1 A flag to determine whether the SIP protocol is used for call routing dial plan DTMF and URL dialing If set to 1 the SIP protocol is used volpProt SIP failoverOn503Response 0 or 1 1 A flag to determine whether or not to trigger a failover if the phone receives a 503 response volpProt SIP header diversion enable 0 or 1 0 If set to 1 the diversion header is displayed if received If set to 0 the diversion header is not displayed volpProt SIP header diversion list useFirst 0 or 1 1 If set to 1 the first diversion header is displayed If set to 0 the last diversion header is displayed volpProt SIP header warning codes accept comma Null separated list Specify a list of accepted warning codes If set to Null all codes are accepted Only codes between 300 and 399 are supported For example if you want to accept only codes 325 to 330 VOIDpProt SIP header warning codes acceopte 375 326 9217 320 2329 330 Text is shown in the appropriate language volpProt SIP header warning enable 0 or 1 0 If set to 1 the warning header is displayed if received If set to 0 the warning header is not displayed volpProt SIP IM autoAnswerDelay 0 to
9. Castine George Stewart Sara Bell Shawn Woods Katherine Emery Doan Blue Heather Brakett James Hollands Tiffany George Jennifer Hurst Lawrence Garnett Donald Thomas Morgan Clark Rachel Jones Toree Roy UC Software 4 1 6 Brandi e Katherine Ton Davis Castine Emery PR Teresa Sharp Jamie Peterson George Le John Doe E DonBlue DA William Shaffer Floyd Watkins Jane Sara Ball Teresa Caleb Tony Davis Lisa Wong Parker as Sharp Morrow Heather Brackett Bill Shawn William Lee Daniels Smith EE Woods 8 Shaffer Stacy Travis New Call Forward Caleb Morrow April Brown Use Busy Lamp Field Feature Use the Busy Lamp Field BLF feature to monitor the status of lines on remote phones display remote party information and answer incoming calls to remote phones on your VVX phone and expansion modules The BLF feature must be supported by a call server and the specific functions vary with the call server you use Consult with your SIP server partner or Polycom channel partner to find out how to configure BLF Note that BLF is not available with Polycom phones registered with Microsoft Lync Server The BLF feature offers the following functions e Visual and audible indications when monitored BLF lines have incoming calls calls on hold or are busy e Caller ID of incoming calls to remote monitored phones e Pickup soft key that you can press to answer incoming calls to monitored resources e A list of monito
10. Favorites key for one touch dialing or dialing from the Favorites menu Polycom Inc 20 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Element Definition Permitted Values Ib Label UTF 8 encoded string of up to 40 bytes The label for the contact Note The label of a contact directory item is by default the label attribute of the item If the label attribute does not exist or is Null then the first and last names form the label A space is added between first and last names pt Protocol SIP H323 or Unspecified The protocol to use when placing a call to this contact rt Ring Tone Null 1 to 21 When incoming calls match a directory entry this field specifies the ringtone used dc Divert Contact UTF 8 encoded string containing digits the user part of a SIP URL or a string that constitutes a valid SIP URL The address to forward calls to if the Auto Divert feature is enabled ad Auto Divert 0 or 1 If set to 1 callers that match the directory entry are diverted to the address specified for the divert contact element Note If Auto Divert is enabled it has precedence over Auto Reject ar Auto Reject 0 or 1 If set to 1 callers that match the directory entry specified for the Auto Reject element are rejected Note If Auto Divert is also enabled it has precedence over Auto Reject bw Buddy Watching 0 or 1 If set to 1 this contact is added to the list of watched phones bb Buddy Block 0 or 1
11. Field Feature Central Provisioning Server sessions template gt parameter Specify an index number for the BLF resourCe ccccccccocccnccccooccnncononcnoncnnonnnoncnnoncnnnonnnns features cfg gt attendant reg Specify the ringtone to play when a BLF dialog is in the offering state O features cfg gt attendant ringType Specify the SIP URI of the call server resource liSt oooonccncccccnncnccononnnnncononnnnnnnnons features cfg gt attendant uri Specify how call appearances and remote party caller ID display on the attendant phone Py ie features cfg gt attendant behaviours display Specify the address of the monitored resource a label for the resource and the type of resource features cfg gt attendant resourceList Example BLF Configuration Typically call servers support one of two methods of BLF configuration e Subscribing to a BLF resource list that is set up on your call server e Entering BLF resources to a configuration file the call server then directs the requests to those BLF resources If you are unsure of which method to use consult your SIP server partner or Polycom Channel partner This section shows you how to set up BLF using both methods To subscribe to a BLF list on a call server you need to access the call server and set up a list of monitored resources The call server provides you with an address for that BLF resource list To subsc
12. Note The period negotiated with the server may be different The phone will attempt to re register at the beginning of the overlap period For example if expires 300 and overlap 5 the phone will re register after 295 seconds 300 5 Polycom Inc 46 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default reg x server y expires lineSeize 0 to 65535 30 Requested line seize subscription period reg x server y expires overlap 5 to 65535 60 The number of seconds before the expiration time returned by server x at which the phone should try to re register The phone will try to re register at half the expiration time returned by the server if the server value is less than the configured overlap value reg x server y failOver failBack mode newRequests newRequests DNSTTL registration duration The mode for failover failback this parameter overrides volpProt server x failOver failBack mode newRequests All new requests are forwarded first to the primary server regardless of the last used server DNSTTL The phone tries the primary server again after a timeout equal to the DNS TTL configured for the server to which the phone is registered registration The phone tries the primary server again when the registration renewal signaling begins duration The phone tries the primary server again after the time specified by reg x server y failOver failBack timeout reg x server
13. Parameter Permitted Values Default volpProt SIP acd signalingMethod 0 or 1 0 If set to 0 the SIP B signaling is supported This is the older ACD functionality If set to 1 the feature synchronization signaling is supported This is the new ACD functionality volpProt SIP alertinfo x class see the list of default ring classes in lt rt gt in the Polycom UC Software 4 1 0 Administrator s Guide Alert Info fields from INVITE requests will be compared against as many of these parameters as are specified x 1 2 N and if a match is found the behavior described in the corresponding ring class is applied volpProt SIP alertinfo x value string Null A string to match the Alert Info header in the incoming INVITE volpProt SIP allowTransferOnProceeding 0 1 2 1 If set to O a transfer is not allowed during the proceeding state of a consultation call If set to 1 a transfer can be completed during the proceeding state of a consultation call If set to 2 phones will accept an INVITE with replaces for a dialog in early state This is needed when using transfer on proceeding with a proxying call server such as openSIPS reSIProcate or SipXecs volpProt SIP authOptimizedinFailover 0 or 1 0 If set to 1 when failover occurs the first new SIP request is sent to the server that sent the proxy authentication request If set to 0 when failover occurs the first new SIP request is sent to the server with the highest priority in the server
14. VVX phones and modules need to be rebooted after any configuration changes lt attendant gt The Busy Lamp Field BLF attendant console feature enhances support for phone based monitoring In the following table x is the monitored user number Attendant Busy Lamp Field Parameters Parameter Permitted Values Default attendant reg positive integer 1 The index of the registration that will be used to send a SUBSCRIBE to the list SIP URI specified in attendant uri For example attendant reg 2 means the second registration will be used attendant ringType default ringer1 to ringer1 ringer24 The ringtone to play when a BLF dialog is in the offering state attendant uri string Null The list SIP URI on the server If this is just a user part the URI is constructed with the server hostname IP Note If this parameter is set the individually addressed users configured by attendant resourceList and attendant behaviors are ignored attendant behaviors display spontaneousCallAppearances normal O0 or 1 1 Normal attendant behaviors display spontaneousCallAppearances automat 0 or 1 0 a Automatic If 1 the normal or automatic call appearance is spontaneously presented to the attendant when calls are alerting on a monitored resource and a ring tone is played If 0 the call appearance is not spontaneously presented to the attendant The information displayed after a press and hold of a resource s line key is unchanged by this p
15. highlights faster alternative procedures for advanced administrators already familiar with the techniques being discussed The Troubleshooting icon highlights information that may help you solve a relevant problem or to refer you to other relevant troubleshooting resources The Settings icon highlights settings you may need to choose for a specific behavior to enable a specific feature or to access customization options Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Typographic Conventions A few typographic conventions listed next are used in this guide to distinguish types of in text information Typographic Conventions Convention Description Bold Highlights interface items such as menus soft keys file names and directories Also used to represent menu selections and text entry to the phone Italics Used to emphasize text to show example values or inputs and to show titles of reference documents available from the Polycom Support Web site and other reference sites Blue Text Used for cross references to other sections within this document and for hyperlinks to external sites and documents Courier Used for code fragments and parameter names Writing Conventions Convention Description lt MACaddress gt Indicates that you must enter information specific to your installation phone or network For example when you see lt MACaddress gt enter your phone s 12 digit MAC address I
16. to your Buddy List display New Call Forward DND My Status Buddies Presence Soft Keys Polycom Inc 28 Polycom VVX Expansion Module Administrator s Guide Addendum The following figure shows Lync Presence contacts on the Color expansion module Maria Torres Betty Cooper Tom Davies Brandi Castine George Stewart Sara Bell Shawn Woods Katherine Emery Don Blue Teresa Sharp William Shaffer Tony Davis Lee Daniels Caleb Morrow Heather Brakett James Hollands Tiffany George Jennifer Hurst Lawrence Garnett Donald Thomas Morgan Clark Rachel Jones Toree Roy Jamie Peterson Floyd Watkins Lisa Wong Stacy Travis April Brown The following table shows the Lync presence icons that display on the VVX phone and expansion module Lync Presence Icons Available Busy In a Call Away Be Right Back Inactive Do Not Disturb Offline 0000 Unknown Polycom Inc UC Software 4 1 6 29 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Customize Enhanced Feature Keys The Enhanced Feature Keys EFK feature enables you to customize the functions of any line keys soft keys and hard keys on VVX phones and expansion modules You can use EFK to assign frequently used functions to line keys soft keys and hard keys or to create menu shortcuts to frequently used phone settings on VVX 300 310 400 410 500 and 600 phones running UC software 4 1 6 or later See the
17. value of 24 calls per line key Ensure that you specify at least two calls per line key ti XML Notepad C BLF reg basic cfg File Edit View Insert del AAA n os o SEE Tree View XSL Output Window Help xml version 1 0 en he comment Generated reg ba Q polycomContfig xmlns xsi http www w3 orc xsi noNamespaceSchemaLocation polycomConfig xs C3 call call callsPerLineKey Polycom Inc 31 Polycom VVX Expansion Module Administrator s Guide Addendum Enable enhanced feature keys in the features cfg template file as shown next Gare CJ feature 4 88 E E feature O feature C feature O feature feature bluetooth O feature O feature O feature O feature O feature callRecording 2 feature O feature 2 feature C3 feature O feature O feature autoLocalHold 0 acdigentivailability acdLoginLogout acdPremiumUnavailability acdServiceControlUri callList callListMissed callListPlaced callListReceived callPark corporateDirectory directedCallPickup directory enhancedFeatureKeys feature enhancedFeatureKeys enabled C feature 13 11 exchangeCalendar In the following illustration the EFK parameters are located in the features cfg template file In the efk efklist x parameters line key 1 has been assigned a Call Park address 1955 and line key 2aCall Retrieve function The parameter action string shows you the macro defin
18. y failOver failBack timeout 0 60 to 65535 3600 The time to wait in seconds before failback occurs overrides volpProt server x failOver failBack timeout lf the failback mode is set to Duration the phone waits this long after connecting to the current working server before selecting the primary server again If 0 the phone will not failback until a failover event occurs with the current server reg x server y failOver failRegistrationOn 0 or 1 0 When set to 1 and the reRegisterOn parameter is enabled the phone will silently invalidate an existing registration if it exists at the point of failing over When set to 0 and the reRegisterOn parameter is enabled existing registrations will remain active This means that the phone will attempt failback without first attempting to register with the primary server to determine if it has recovered reg x server y failOver onlySignalWithRegistered 0 or 1 1 When set to 1 and the reRegisterOn and failRegistrationOn parameters are enabled no signaling is accepted from or sent to a server that has failed until failback is attempted or failover occurs If the phone attempts to send signaling associated with an existing call via an unregistered server for example to resume or hold a call the call will end No SIP messages will be sent to the unregistered server When set to 0 and the reRegisterOn and failRegistrationOn parameters are enabled signaling will be accepted from and sent to a server th
19. 40 10 seconds The time interval from receipt of the instant message invitation to automatically accepting the invitation volpProt SIP keepalive sessionTimers 0 or 1 0 If set to 1 the session timer is enabled If set to O the session timer is disabled and the phone does not declare timer in Support header in an INVITE The phone still responds to a re INVITE or UPDATE The phone does not try to re INVITE or UPDATE even if the remote end point asks for it volpProt SIP lcs 0 or 1 0 If O the Microsoft Live Communications Server LCS is not supported If 1 LCS is supported This parameter can set for a specific registration using reg x 1cs volpProt SIP lineSeize retries 3 to 10 10 Controls the number of times the phone retries to notify when attempting to seize a line BLA volpProt SIP local port 0 to 65535 5060 The local port for sending and receiving SIP signaling packets If set to 0 5060 is used for the local port but is not advertised in the SIP signaling If set to some other value that value is used for the local port and it is advertised in the SIP signaling Polycom Inc 54 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default volpProt SIP ms forking 0 or 1 0 If set to 0 support for MS forking is disabled If set to 1 support for MS forking is enabled and the phone rejects all Instant Message INVITEs This parameter applies when installing Microsoft L
20. 881955 1 Enter Number visible numeric none 1 Enter Number numeric visible none For a complete list of internal key functions for enhanced feature keys see Internal Key Functions in the Polycom UC Software 4 1 0 Administrator s Guide Generate Configured Line Key Information Using the Web Configuration Utility you can generate and download a PDF file with the configured line key information for each expansion module with a paper display connected to your VVX phone The generated PDF enables you to print line key information for line keys on your expansion modules and insert the PDF as a directory card on your modules To generate and download the line key information PDF using the Web Configuration Utility 1 In your Internet browser enter your phone s IP address into your browser s address bar Polycom Inc 33 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 2 Login as an Admin enter the default password and select Submit as shown next Polycom Polycom Web Configuration Utility Welcome to Polycom Web Configuration Utility Enter Login Information Login As Password 3 Select Utilities gt EM Directory 4 Select the expansion module you want to generate a PDF for For example EM1 is chosen in the following figure Polycom vvx 410 Home Simple Setup Preferences Settings Diagnostics Utilities Import amp Export Configuration Phone Backup amp Res
21. Default reg x dialPlanName String Null If reg x server y specialInterop is set to 1ync2010 the dial plan name from the Microsoft Lync Server is stored here Each registration has its own name for this dial plan Note Do not change this parameter if set by Microsoft Lync reg x displayName UTF 8 encoded Null string The display name used in SIP signaling and or the H 323 alias used as the default caller ID reg x filterReflectedBlaDialogs 0 or 1 1 If O bridged line appearance NOTIFY messages dialog state change will not be ignored If 1 the messages will be ignored reg x fwd busy contact string Null The forward to contact for calls forwarded due to busy status If Null the contact specified by divert x contact will be used reg x fwd busy status 0 or 1 0 If O incoming calls that receive a busy signal will not be forwarded If 1 busy calls are forwarded to the contact specified by reg x fwd busy contact reg x fwd noanswer contact string Null The forward to contact used for calls forwarded due to no answer If Null the contact specified by divert x contact will be used reg x fwd noanswer ringCount O to 65535 0 The number of seconds the phone should ring for before the call is forwarded because of no answer Note The maximum value accepted by some call servers is 20 reg x fwd noanswer status 0 or 1 0 If O calls are not forwarded if there is no answer If 1 calls are forwarded to the contact specified by reg x no
22. If set to 1 this contact is blocked from watching this phone n some cases this is less than 40 characters due to UTF 8 s variable bit length encoding Example Favorites Configuration The first time you deploy and reboot the phones with UC software a template contact directory file named 00000000000 directory xml is loaded to the provisioning server You can edit and use this template file as a global contact directory for a group of phones or you can create your own per phone directory file To create a global directory locate the 00000000000 directory xml template in your UC Software files and remove the tilde from the file name When you reboot the phone the phone substitutes the global file with its own lt MACaddress gt directory xml which is uploaded to the server If you want to create a per phone directory replace 0000000000005 in the global file name with the phone s MAC address for example MACaddress directory xml On each subsequent reboot the phone looks for its own MACaddress directory xml then looks for the global directory Contact directories stored locally on the phone can override the lt MACaddress gt directory xml on the server depending on your server configuration The phone always looks for a local directory or MACaddress directory xml before looking for the global directory Polycom Inc 21 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 For more inf
23. Info Adding a Graphic Display Background For detailed instructions on adding a display background to a VVX phone see Technical Bulletin 62470 Customizing the Display Background on Your Polycom VVX Business Media Phone Setting Display Backgrounds Central Provisioning SOEVGE sucio EEN template gt parameter Specify a background to display for your phone type occcccccconccnnccnnnccnncononnnoncnnonnnononnnnnnnnnnnannnnnnss features cfg gt bg Web Configuration Utility Specify which background to display by navigating to Preferences gt Background Local Phone User Interface To select a background on the phone select Settings gt Basic gt Preferences gt Background gt Select Background On the VVX 500 and 600 you can save a Picture Frame image as the background by selecting Save as Background on the touch screen see Configuring the Digital Picture Frame in the Polycom UC Software 4 1 0 Administrator s Guide Polycom Inc 13 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Example Graphic Display Background Configuration This example configuration shows a background image applied to a VVX phone and expansion module The default background in the features cfg template file specified in the bg color selection parameter is set to 2 1 where 2 enables background images and 1 selects the image For example 1 bg color bm 1 em name and bg color bm 1 name The phone displays the backgroun
24. Line Key Functions eere sees 15 Enable Multiple Line Registrations ee e eese Leere erreur nenne nnn 17 Use the Favorites FOTO erre uses Une e a rra gu sus ie no ocisuo saa drnEa Us dap nnmnnn nnmnnn mnnn 19 Use Busy Lamp Field Fe allre orit rete oa otra oa pou aaa 23 Configure LYNG Presence msc 27 Customize Enhanced Feature Keys 1 e eeeeeeeceeee ciere rsen nene n nnn 30 Generate Configured Line Key Information 33 Configuration Paramete Sun 35 A ee eae 35 A O 37 SHNEK OV noia 37 A AA 38 CAI aaa 39 SDI CS m 40 Ll LO p ee aren Pere nae nee ie ee oer Bre one Brey any Bere eee fer ieee erry cee Brey acre mere ites erry eee mere acre ee 40 lt VOIDF GOW gt A PP e das vanstieacapassesantuseteane 48 Polycom Inc 3 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 e SOVET Sa mie oa ae eat arc acta deate a ees ue Gnu awe eet a A 49 SP 52 A 60 Polycom and Partner ResoQurC8S cooncconccoccconocconoconacenancnancnnarenanrnnnrnnarenanrnanrnnarenannas 60 The Polycom COMMUNITY 20020022 ol 61 TrOUDIESNO O dec X M 62 Polycom Inc 4 About This Guide This Administrator s Guide Addendum uses a number of conventions that help you to understand information and perform t
25. PerLineKey Enable or disable Enhanced Feature Keys features cfg feature enhancedFeatureKeys enabled Specify the EFK List parameters inca features cfg gt efk efklist x Specify the EFK Prompts sivnsiiianoriaia nia features cfg gt efk efkprompt x Because line keys and their functions are linked to fields in the contact directory file 000000000000 directory xml global or lt MACaddress gt directory xml per phone you need to match the contact field ct in the directory file to the macro name field mname in the configuration file that contains the EFK parameters When you enter macro names to the contact field ct in the directory file add the prefix to the macro name For more detailed information on using the contact directory see Using the Local Contact Directory in Polycom UC Software 4 1 0 Administrator s Guide a e ooo 000000000000 directory xml Guidelines for Configuring Enhanced Feature Keys Read the following guidelines to learn how to configure EFK efficiently Polycom Inc 30 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Activation of EFK functions requires valid macro construction All failures are logged at level 4 minor If two macros have the same name the first one is used and the subsequent ones are ignored A sequence of characters prefixed with an exclamation point are parsed as a macro name The exception is the favorites reference
26. Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Example Presence Configuration In the following illustration the presence feature is enabled in feature presence enabled The MyStatus and Buddies soft keys both display on the phone s home screen when you enable the pres idleSoftkeys parameter The pres reg parameter uses the address of phone line 1 for the presence feature Lay 3 feature feature autoLocalHold 0 DO feature acdigentivailability Y feature acdLoginLogout Ic feature acdPremiumUnavailability e feature acdServiceControlUri LG feature bluetooth C feature callList feature callListMissed feature callListPlaced C feature callListReceived C feature callPark O feature callRecording C feature corporateDirectory LC feature directedCallPickup O feature directory C feature enhancedFeatureKeys O feature exchangeCalendar LC feature groupCallPickup QO feature lastCallReturn O feature messaging DO feature nWayConference O feature pictureFrame C3 feature presence feature presence enabled QQ feature ringDownload LL feature urlDialing C key C keypadLock C mb CL messaging 3 phoneLock C pres pres idleSoftKeys pres reg ss a Go ee Idi Wi a o H Id amp Ie 1 dj di e This configuration enables the presence feature and displays the MyStatus and Buddies soft keys on the phone as shown next When you press the Buddies soft key contacts you have entered
27. RL or file path of a BMP or JPEG file Image The name of the image file including extension The six x 1 to 6 default screen and expansion module EM background images are X 1 Leaf jpg and LeafEM jpg X 2 Sailboat jpg and SailboatEM jpg X 3 Beach jpg and BeachEM jpg X 4 Palm jpg and PalmEM jpg x b Jellyfish jpg and JellyfishEM jpg x 6 Mountain jpg and MountainEM jpg Note If the file is missing or unavailable the built in default solid pattern is displayed lt lineKey gt The flexible line key assignment feature uses the 1ineKey parameter Line Key Parameters Parameter Permitted Values Default lineKey x category BLF Line SpeedDial Presence Unassigned or Unassigned Defines categories you can assigned to line key x where x defines the location of a physical line button For example VXX 600 3 LCD EMS 16 252 268 lines BLF or Presence lineKey x index can only be set to 0 which automatically assigns line keys to contacts Line lineKey x index contains the registration index from 1 to 34 but automatic assignment is not supported Speed Dial lineKey x index contains the favorites index ranging from 1 to 9999 but automatic assignment is not supported Unassigned Nothing can be assigned to the line Polycom Inc 37 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default lineKey reassignment enabled O 1 0 Enables the line key reassi
28. Retrieve 0 or 1 1 This parameters overrides voipPort SIP useCompleteUriForRetrieve If set to 1 the target URI in BLF signaling will use the complete address as provided in the xml dialog document If set to 0 only the user portion of the XML dialog document is used and the current registrar s domain is appended to create the full target URI Change causes phone to restart or reboot You can list multiple registration servers for fault tolerance The server registration parameters are listed in the following table You can list four servers by using y 1 to 4 If the reg x server y address is not Null all of the parameters in the following table override the parameters specified in volpProt server Registration Server Parameters Parameter Permitted Values Default reg x server H323 y address dotted decimal Null IP address or hostname Address of the H 323 gatekeeper reg x server H323 y port 0 to 65535 0 Port to be used for H 323 signaling If set to Null 1719 H 323 RAS signaling is used reg x server H323 y expires positive integer 3600 Desired registration period reg x server y address dotted decimal Null IP address or hostname The IP address or hostname of a SIP server that accepts registrations If not Null all of the parameters in this table will override the parameters specified in volpProt server reg x server y expires positive integer 3600 minimum 10 The phone s requested registration period in seconds
29. SIP Server Fallback Enhancements on Polycom Phones reg x server y registerRetry baseTimeOut 10 120 60 The base time period to wait before a registration retry Used in conjunction with reg x server y registerRetry maxTimeOut to determine how long to wait The algorithm is defined in HFC 5626 reg x server y registerRetry maxTimeOut 60 1800 60 The maximum time period to wait before a registration retry Used in conjunction with reg x server y registerRetry baseTimeOut to determine how long to wait The algorithm is defined in HFC 5626 reg x server y retryMaxCount 0 to 20 3 If set to 0 3 is used The number of retries that will be attempted before moving to the next available server reg x server y retryTimeOut 0 to 65535 0 The amount of time in milliseconds to wait between retries If 0 use standard RFC 3261 signaling retry behavior reg x server y transport DNSnaptr DNSnaptr TCPpreferred UDPOnly TLS TCPOnly The transport method the phone uses to communicate with the SIP server Null or DNSnaptr If reg x server y address is a hostname and reg x server y port is 0 or Null do NAPTR then SRV lookups to try to discover the transport ports and servers as per RFC 3263 If reg x server y address is an IP address or a port is given then UDP is used TCPpreferred TCP is the preferred transport UDP is used if TCP fails UDPOn1y Only UDP will be used TLS If TLS fails transport fails Leave port field empty will
30. a Phones The following sections cover features you can configure for VVX phones and expansion modules e Set Display Backgrounds e Assign Flexible Line Key Functions e Customize Enhanced Feature Keys e Configure Lync Presence e Generate Configured Line Key Information Set Display Backgrounds You can set display backgrounds for your VVX phone and Color expansion module on your phone or by using the Web Configuration Utility or XML configuration files You can display an image or a design for the background on VVX 300 400 500 and 600 phones The VVX phones display a default background picture You can select your own background picture or design or you can import a custom image You can also select images from the Picture Frame on the VVX 500 and 600 phones see Configuring the Digital Picture Frame in the Polycom UC Software 4 1 0 Administrator s Guide The table Setting Display Backgrounds explains the methods for setting background images and provides links to parameters and definitions in the section Configuration Parameters Note that whereas an idle display image displays on a portion of the phone s screen see Adding an Idle Display Image in the Polycom Inc 12 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Polycom UC Software 4 1 0 Administrator s Guide a background image displays on the entire screen and the time date and line and soft key labels display over the backgrounds Web
31. access to Polycom support personnel as well as user generated hardware software and partner solutions topics You can view top blog posts and participate in threads on any number of recent topics Polycom Inc 9 Power the VVX Expansion Module The Polycom VVX Expansion Modules are powered and signaled by VVX business media phones and require minimal setup The expansion modules are powered by VVX phones using an auxiliary cable that connects the modules and phone After you connect the module to a phone the module is automatically configured to work with the phone Note that you cannot connect paper display and color display expansion modules together on the same phone Note Sufficient Power for VVX Expansion Module Powering the VVX expansion modules depends on the VVX phone s power management system If the phone does not have the power capabilities to support an expansion module a message displays on the phone after the module is connected See the section Power Values for more information To connect the VVX expansion module to your VVX phone Connect an auxiliary cable from the AUX port on the phone to the AUX IN port on the expansion module The LED lights on the module s line keys flash red and green as the module starts up After the first module is on you can connect up to two additional modules to your VVX phone To connect multiple VVX expansion modules 1 Connect an auxiliary cable from the AUX Out port on
32. aded reg x musicOnHold uri a SIP URI Null A URI that provides the media stream to play for the remote party on hold If present and not Null this parameter overrides volpProt SIP musicOnHold uri reg x outboundProxy address dotted decimal Null IP address or hostname The IP address or hostname of the SIP server to which the phone sends all requests reg x outboundProxy failOver failBack mode newRequests newRequests DNSTTL registration duration The mode for failover failback overrides reg x server y failOver failBack mode newRequests All new requests are forwarded first to the primary server regardless of the last used server DNSTTL The phone tries the primary server again after a timeout equal to the DNS TTL configured for the server that the phone is registered to registration The phone tries the primary server again when the registration renewal signaling begins duration The phone tries the primary server again after the time specified by reg x outboundProxy failOver failBack timeout expires reg x outboundProxy failOver failBack timeout 0 60 to 65535 3600 The time to wait in seconds before failback occurs overrides reg x server y failOver failBack timeout If the failback mode is set to Duration the phone waits this long after connecting to the current working server before selecting the primary server again If 0 the phone will not failoack until a failover event occurs with the current server reg x ou
33. al Provisioning Server essa iia template gt parameter Specify the local SIP signaling port and several optional SIP servers to register to For each server specify the registration period and the signaling failure behavior eee sip interop cfg volpProt SIP and volpProt server x Specify a display name a SIP address an optional display label an authentication user ID and password the number of line keys to use and an optional array of registration servers The authentication user ID and password are optional and for security reasons can be omitted from the configuration files The local flash parameters will be used instead The optional array of servers and their parameters will override the servers specified in lt volpProt server gt if non Null reg basic cfg reg advanced cfg reg x Web Configuration Utility opecify the local SIP signaling port and several optional SIP servers to register to Specify a display name a SIP address an optional display label an authentication user ID and password the number of line keys to use and an optional array of registration servers The authentication user ID and password are optional and for security reasons can be omitted from the configuration files The local flash parameters are used instead The optional array of servers will override the servers specified in lt server gt if non Null C
34. answer contact after ringing for the length of time specified by reg x fwd noanswer ringCount reg x ice turn callAdmissionControl enabled 0 or 1 0 If O call admission control is disabled If 1 call admission control is enabled for calls using the Microsoft Lync 2010 Server reg x label UTF 8 encoded Null string The text label that displays next to the line key for registration x If Null the user part of xeg x address is used reg x lcs 0 or 1 0 If O the Microsoft Live Communications Server LSC is not supported for registration x If 1 LSC is supported reg x lineKeys 1 to max 1 The number of line keys to use for a single registration The maximum number of line keys you can use per registration depends on your phone model Polycom Inc 42 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default reg x lisdisclaimer string 0 to 256 Null characters Sets the value of the location policy disclaimer For example the disclaimer may be Warning If you do not provide a location emergency services may be delayed in reaching your location should you need to call for help This parameter is set by in band provisioning when the phone is registered to Microsoft Lync Server 2010 reg x lync autoProvisionCertLocation 0 to 6 6 If O the certificate download is disabled If non 0 the certificate corresponding to the index of the appropriate sec TLS customCaCert X is downlo
35. arameter Polycom Inc 35 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default attendant behaviors display remoteCallerlD normal 0 or 1 1 Normal attendant behaviors display remoteCallerlD automata Automatic If 1 normal and automatic remote party caller ID information is presented to the attendant If 0 the string unknown will be substituted for both name and number information attendant resourceList x address string that constitutes a Null valid SIP URI sip 6416 pol ycom com or contains the user part of a SIP URI 6416 The user referenced by attendant reg will subscribe to this URI for dialog If a user part is present the phone will subscribe to a sip URI constructed from the user part and domain of the user referenced by attendant reg attendant resourceList x callAddress string Null If the BLF call server is not at the same address as the BLF presence server calls will be sent to this address instead of the address specified by attendant resourceList x address attendant resourceList x label UTF 8 encoded string Null The text label displays adjacent to the associated line key If set to Null the label will be derived from the user part of attendant resourceList x address attendant resourceList x proceedinglsRecipent 0 or 1 0 A flag to determine whether pressing the associated line key for the monitored user will pick up the call attendant reso
36. asks Conventions Used in this Guide This guide contains terms graphical elements and a few typographic conventions Familiarizing yourself with these terms elements and conventions will help you successfully perform tasks Information Elements This guide may include any of the following icons to alert you to important information Icons Used in this Guide Name Note Administrator Tip Caution Warning Web Info Timesaver Power Tip Troubleshooting Settings Polycom Inc Icon 098 Q E Ll E Description The Note icon highlights information of interest or important information needed to be successful in accomplishing a procedure or to understand a concept The Administrator Tip icon highlights techniques shortcuts or productivity related tips The Caution icon highlights information you need to know to avoid a hazard that could potentially impact device performance application functionality or successful feature configuration The Warning icon highlights an action you must perform or avoid to prevent issues that may cause you to lose information or your configuration setup and or affect phone or network performance The Web Info icon highlights supplementary information available online such as documents or downloads on support polycom com or other locations The Timesaver icon highlights a faster or alternative method for accomplishing a method or operation The Power Tip icon
37. at has failed even though failback hasn t been attempted or failover hasn t occurred reg x server y failOver reRegisterOn 0 or 1 0 This parameter overrides the volpProt server x failOver reRegisteron When set to 1 the phone will attempt to register with or via for the outbound proxy scenario the secondary server If the registration succeeds a 200 OK response with valid expires signaling will proceed with the secondary server When set to 0 the phone won t attempt to register with the secondary server since the phone will assume that the primary and secondary servers share registration information reg x server y lcs 0 or 1 0 If O the Microsoft Live Communications Server LSC is not supported If 1 LCS is supported for registration x Polycom Inc 47 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default reg x server y useOutboundProxy 0 or 1 1 Specify whether or not to use the outbound proxy specified in reg x outboundProxy address for server x This parameter overrides volpProt server x useOutboundProxy for registration x reg x server y port 0 1 to 65535 Null The port of the SIP server that specifies registrations If 0 the port used depends on reg x server y transport reg x server y register 0 or 1 1 If O calls can be routed to an outbound proxy without registration See volpProt server x register For more information see Technical Bulletin 5844
38. ation The default is the first non silent ringer reg x ringType privateLine default ringer1 default to ringer24 The ringer to be used for calls received by a private line connected to Microsoft Lync Server 2010 reg x serverAutoDiscovery 0 or 1 1 Determines whether or not to discover the server address automatically This parameter is used with Microsoft Lync Server 2010 reg x serverFeatureControl cf 0 or 1 0 If O server based call forwarding is not enabled this is the old behavior If 1 server based call forwarding is enabled This parameter overrides voIpProt SIP serverFeatureControl cf reg x serverFeatureControl dnd 0 or 1 0 If O server based do not disturb DND is not enabled If 1 server based DND is enabled and the call server has control of DND This parameter overrides volpProt SIP serverFeatureControl dnd Polycom Inc 44 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default reg x serverFeatureControl localProcessing cf 0 or 1 1 If 0 and reg x serverFeatureControl cf is set to 1 the phone will not perform local call forward behavior If set to 1 the phone will perform local call forward behavior on all calls received This parameter overrides volpProt SIP serverFeatureControl localProcessing cf reg x serverFeatureControl localProcessing dnd 0 or 1 1 If O and reg x serverFeatureControl dndis set to 1 the phone will not perform local DND call beh
39. atus is disabled If 1 the presence feature is enabled with the buddy and status options Change causes phone to restart or reboot lt pres gt The parameter pres reg Is the line number used to send SUBSCRIBE If this parameter is missing the phone uses the primary line to send SUBSCRIBE Presence Parameters Parameter Permitted Values Default pres idleSoftkeys 0 or 1 1 If O the MyStat and Buddies presence idle soft keys do not display If 1 the soft keys display pres idleTimeout offHours enabled 0 or 1 1 If O the off hours idle timeout feature is disabled If 1 the feature is enabled pres idleTimeout offHours period 1 to 600 15 The number of minutes to wait while the phone is idle during off hours before showing the Away presence status pres idleTimeout officeHours enabled 0 or 1 1 If O the office hours idle timeout feature is disabled If 1 the feature is enabled pres idleTimeout officeHours period 1 to 600 15 The number of minutes to wait while the phone is idle during office hours before showing the Away presence status pres reg 1 to 34 1 The valid line registration number that is used for presence This registration sends a SUBSCRIBE for presence If the value is not a valid registration this parameter is ignored lt reg gt In the following tables x is the registration number For VVX 300 310 400 410 500 and 600 phones with three connected expansion modules x 1 34 Tables Registration Param
40. avior If set to 1 the phone will perform local DND call behavior on all calls received This parameter overrides volpProt SIP serverFeatureControl localProcessing dnd reg x serverFeatureControl signalingMethod string serviceMsForwardContact Controls the method used to perform call forwarding requests to the server reg x server y registerRetry maxTimeout 180 seconds The maximum period of time in seconds that you want the phone to try registering with the server reg x srtp enable 0 or 1 1 If O the registration always declines SRTP offers If 1 the registration accepts SRTP offers reg x srtp offer 0 or 1 0 If 1 the registration includes a secure media stream description along with the usual non secure media description in the SDP of a SIP INVITE This parameter applies to the registration initiating offering a phone call If 0 no secure media stream is included in SDP of a SIP invite reg x srtp require 0 or 1 0 If O secure media streams are not required If 1 the registration is allowed to use only secure media streams Any offered SIP INVITEs must include a secure media description in the SDP or the call will be rejected For outgoing calls only a secure media stream description is included in the SDP of the SIP INVITE meaning that the nonsecure media description is not included If this parameter set to 1 reg x srtp offer will also be set to 1 regardless of the value in the configuration file reg x srtp simplifiedBestEffor
41. been advised of the possibility of such damages Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback Email your opinions and comments to DocumentationFeedback polycom com Polycom Visit the Polycom Support Center for End User License Agreements software downloads product documents product licenses troubleshooting tips service requests and more Polycom Inc 2 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Contents About THIS GUIDE sarria 5 Conventions Used in this Guide 11cee eere eese eren eee nnn 5 Inlormaluon Elements airada 5 Typographic CONVENTOS et 6 Whats FY THAIS GUIJO cin ai 6 Get Starte caia can 8 What S NEW sussen acm c ct na e i b a c b oca e bd 8 VVX Expansion Module Features eseeee eee eeee eere 8 Get Help and S pport RESOQUICES oe ene eov eo ee ee vue kp ox o ea ve ceUa co eo voe RU Ex net 9 Power the VVX Expansion Module 10 FOWer ESI IO TD RI D INI III E EN 10 Configure VVX Expansion Module Features 12 Set Display Backgrounds erreeee rico ie setis t aee ba cubana st cusan eS sue lisa ERN a EAMAN EUER Ue 12 Example Graphic Display Background Configuration 14 Assign Flexible
42. d image in this case lighthouse jpg and the expansion module displays the tulips jpg X XML Notepad C Users Desktop features cfg gt m File Edit View Inset Window Help j E id XA 3 x 5 d CiUsersiDesktopifeatures cfg v Tree View XSL Output xml comment polycomConfig xmins xsi xsi noNamespaceSchemaLocation GQ acd attendant na y ES bg color bg color selection C2 bg color bm bg color bm 1 em name bg color bm 1 name bg color bm 2 em name bg color bm 2 name bg color bm 3 em name jellyfish jpg bg color bm 3 name Leaf jpg G bg hiRes bg medRes L2 bg VVX 1500 This example configuration results in the following graphic display background on the phone and expansion module s screens Notice that line and soft key labels display over the background images A Maria Torres A Betty Cooper 4 Tom Davies A Brandi Castine P George Stewart A Sara Bell i y Shawn Woods 11 51 PM A Katherine Emery amp Don Blue f A Teresa Sharp A amp William Shaffer Messages Directories Forward Lal Lee Daniels Settings Applications INS Caleb Morrow 44 Tony Davis Polycom Inc 14 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Assign Flexible Line Key Functions You can customize the function of a line key anywhere on the phone s screen and expansion modules By default functions are assigned to line key
43. d the reRegisterOn and failRegistrationOn parameters are enabled no signaling is accepted from or sent to a server that has failed until failback is attempted or failover occurs If the phone attempts to send signaling associated with an existing call via an unregistered server for example to resume or hold a call the call will end No SIP messages will be sent to the unregistered server When set to 0 and the reRegisterOn and failRegistrationOn parameters are enabled signaling will be accepted from and sent to a server that has failed even though failback hasn t been attempted or failover hasn t occurred volpProt server x failOver reRegisterOn 0 or 1 0 When set to 1 the phone will attempt to register with or via for the outbound proxy scenario the secondary server If the registration succeeds a 200 OK response with valid expires signaling will proceed with the secondary server When set to 0 the phone won t attempt to register with the second volpProt server x lcs 0 or 1 0 If O the Microsoft Live Communications Server LSC is not supported If 1 LCS is supported for registration x This parameter overrides volpProt SIP lcs volpProt server x register 0 or 1 1 If O calls can be routed to an outbound proxy without registration See reg x server y register For more information see Technical Bulletin 5844 SIP Server Fallback Enhancements on Polycom Phones volpProt server x retryTimeOut 0 to 65535 0 The amount of time i
44. default to 5061 or set to 5061 TCPOn1y Only TCP will be used lt volpProt gt You must set up the call server and DTMF signaling parameters This parameter includes the following configuration parameters Polycom Inc 48 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 e lt server gt e lt SIP gt lt server gt This configuration parameter is defined as follows VoIP Server Parameters Parameter Permitted Values Default volpProt server dhcp available 0 or 1 0 If O do not check with the DHCP server for the SIP server IP address If 1 check with the server for the IP address volpProt server dhcp option 128 to 254 128 The option to request from the DHCP server if voIpProt server dhcp available 1 Note If reg x server y address IS non Null it takes precedence even if the DHCP server is available volpProt server dhcp type 0 or 1 0 Type to request from the DHCP server if voIpProt server dhcp available is set to 1 If this parameter is set to 0 IP request address If set to 1 request string volpProt server x address dotted decimal IP Null address or hostname The IP address or hostname and port of a SIP server that accepts registrations Multiple servers can be listed starting with x21 to 4 for fault tolerance volpProt server x port 0 1 to 65535 0 The port of the server that specifies registrations If O the port used depends on vo lpProt server x transport vol
45. e numeric or text text The type of characters entered by the user If set to numeric the characters are interpreted as numbers If set to text the characters are interpreted as letters If Null numeric is used If this parameter has an invalid value this prompt and all parameters depending on this prompt are invalid Note A mix of numeric and text is not supported efk efkprompt x userfeedback visible or masked visible The user input feedback method If set to visible the text is visible If set to masked the text displays as asterisk characters which can be used to mask password fields If Null visible is used If this parameter has an invalid value this prompt and all parameters depending on this prompt are invalid Change causes phone to restart or reboot lt feature gt The lt feature gt parameter controls the activation or deactivation of a feature at run time See the Polycom UC Software 4 1 0 Administrators s Guide for a full list of lt feature gt parameters Feature Activation Deactivation Parameters Parameter Permitted Values Default feature enhancedFeatureKeys enabled 0 or 1 0 If O the enhanced feature keys feature is disabled If 1 the feature is enabled Polycom Inc 39 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default feature presence enabled 0 or 1 0 If O the presence feature including buddy managements and user st
46. e following functions for the BLF feature Multiple BLF lines Monitoring of remote phones in active ringing and idle states When BLF is enabled and you are monitoring a remote user a BLF line key icon displays on the phone s screen The display of line key labels call appearances and caller ID information One touch call park and retrieve and one touch directed call pickup The type of monitored resource as normal or automata and the default actions of key presses As the resource type enter normal if the monitored resource type is a phone and automata if the monitored resource type is for example a call orbit If you select normal pressing the BLF line key places an active call on hold before dialing the selected BLF phone If you select automata pressing the BLF line key immediately transfers active calls to that resource To learn how to configure a park orbit and for examples see Customize Enhanced Feature Keys Note that how you manage calls on BLF lines depends on the state of your phone whether it is in the idle active or alerting state Polycom Inc 24 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Web Info Managing Monitored Lines For information on how to manage calls to monitored phones see the section Handling Remote Calls on Attendant Phones in Technical Bulletin 62475 Using Statically Configured Busy Lamp Field with Polycom SoundPoint IP Phones Configuring the Busy Lamp
47. e modules attached to a VVX phone with a maximum of three modules and 252 additional line keys e Includes page buttons to navigate between pages on each attached module e Includes a color LCD display VVX Expansion Module e Contains 40 line keys per module e Supports multiple modules attached to a VVX phone with a maximum of three modules and 120 additional line keys VVX Expansion Module Features The following features are available on VVX Expansion Modules with UC software 4 1 6 e Line key monitoring e Flexible Line Key Assignments e Line appearances e Favorites e Busy Lamp Field e Lync contacts and Presence e Enhanced Feature Keys Polycom Inc 8 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 e Display background images for VVX phones and expansion modules e Status information for connected modules e Line key PDF for expansion module with paper display These features are only available on the VVX Color Expansion Module Get Help and Support Resources This guide includes a Get Help section where you can find links to Polycom product and support sites and partner sites You can also find information about The Polycom Community which provides access to discussion forums you can use to discuss hardware software and partner solution topics with your colleagues To register with the Polycom Community you will need to create a Polycom online account The Polycom Community includes
48. ecified by this address Acceptable values depend on the conferencing server implementation policy volpProt SIP conference parallelRefer 0 or 1 0 If 1 a parallel REFER is sent to the call server Note This parameter must be set for Siemens Openscape Centralized Conferencing volpProt SIP connectionReuse useAlias 0 or 1 0 If set to O the alias parameter is not added to the via header If set to 1 the phone uses the connection reuse draft which introduces an alias volpProt SIP csta 0 or 1 0 If 0 the uaCSTA User Agent Computer Supported Telecommunications Applications feature is disabled If 1 uaCSTA is enabled If reg x csta is set it will override this parameter volpProt SIP dialog strictXLinelD 0 or 1 0 If O the phone will not look for x line id call appearance indec in a SIP INVITE message if one is not present Instead when it receives INVITE the phone will generate the call appearance locally and pass that information to other parties involved in the call volpProt SIP dialog usePvalue 0 or 1 0 If set to 0 phone uses a pva1 field name in Dialog This obeys the draft ietf sipping dialog package 06 txt draft If set to 1 the phone uses a field name of pvalue volpProt SIP dialog useSDP 0 or 1 0 If set to 0 a new dialog event package draft is used no SDP in dialog body If set to 1 for backward compatibility use this setting to send SDP in the dialog body Polycom Inc 53 Polycom VVX Expansion Module
49. edCalls 0 or 1 0 If set to 1 server based missed calls is enabled The call server has control of missed calls If set to O server based missed calls is not enabled volpProt SIP serverFeatureControl localProcessing cf 0 or 1 1 If set to O and voIpProt SIP serverFeatureControl cf Is set to 1 the phone will not perform local call forward behavior If set to 1 the phone performs local call forward behavior on all calls received Polycom Inc 57 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default volpProt SIP serverFeatureControl localProcessing dnd 0 or 1 1 If set to O and voIpProt SIP serverFeatureControl dndis setto 1 the phone will not perform local DND call behavior If set to 1 the phone performs local DND call behavior on all calls received volpProt SIP specialEvent checkSync alwaysReboot 0 or 1 0 If set to 1 always reboot when a NOTIFY message is received from the server with event equal to check sync If set to 0 only reboot if any of the files listed in lt MAC address gt cfg have changed on the FTP server when a NOTIFY message is received from the server with event equal to check sync volpProt SIP specialEvent lineSeize nonStandard 0 or 1 1 If set to 1 process a 200 OK response for a line seize event SUBSCHIBE as though a line seize NOTIFY with Subscription State active header had been received This speeds up processing volpProt SIP strictLineSei
50. egisterOn When set to 1 the phone will attempt to register with or via for the outbound proxy scenario the secondary server If the registration succeeds a 200 OK response with valid expires signaling will proceed with the secondary server When set to 0 the phone won t attempt to register with the secondary server since the phone will assume that the primary and secondary servers share registration information reg x outboundProxy port 1 to 65535 0 The port of the SIP server to which the phone sends all requests reg x outboundProxy transport DNSnaptr DNSnaptr TCPpreferred UDPOnly TLS TCPOnly The transport method the phone uses to communicate with the SIP server Null or DNSnaptr If reg x outboundProxy address is a hostname and reg x outboundProxy port Is 0 or Null do NAPTR and then SRV lookups to try to discover the transport ports and servers as per RFC 3263 If reg x outboundProxy address is an IP address or a port is given then UDP is used TCPpreferred TCP is the preferred transport UDP is used if TCP fails UDPOnly Only UDP will be used TLS If TLS fails transport fails Leave port field empty will default to 5061 or set to 5061 TCPOn1y Only TCP will be used reg x proxyRequire string Null The string that needs to be entered in the Proxy Require header If Null no Proxy Require will be sent reg x ringType default ringer1 ringer2 to ringer24 The ringer to be used for calls received by this registr
51. es the primary server again after a timeout equal to the DNS TTL configured for the server that the phone is registered to registration he phone tries the primary server again when the registration renewal signaling begins duration The phone tries the primary server again after the time specified by volpProt server x failOver failBack timeout volpProt server x failOver failBack timeout 0 60 to 65535 3600 If voIpProt server x failOver failBack mode is set to duration this is the time in seconds after failing over to the current working server before the primary server is again selected as the first server to forward new requests to Values between 1 and 59 will result in a timeout of 60 and O means do not fail back until a failover event occurs with the current server Polycom Inc 50 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default volpProt server x failOver failRegistrationOn 0 or 1 0 When set to 1 and the reRegisterOn parameter is enabled the phone will silently invalidate an existing registration if it exists at the point of failing over When set to 0 and the reRegisterOn parameter is enabled existing registrations will remain active This means that the phone will attempt failback without first attempting to register with the primary server to determine if it has recovered volpProt server x failOver onlySignalWithRegistered 0 or 1 1 When set to 1 an
52. eters and Registration Server Parameters show the registration parameters and the server registration parameters Polycom Inc 40 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Registration Parameters Parameter Permitted Values Default reg x acd login logout 0 or 1 0 reg x acd agent available 0 or 1 0 If both ACD login logout and agent available are set to 1 for registration x the ACD feature will be enabled for that registration reg x address string address Null The user part for example 1002 or the user and the host part for example 1002 polycom com of the registration SIP URI or the H 323 ID extension reg x applyServerDigitMapLocally 0 or 1 0 If 1 and reg x server y speciallInteropis set to 1ync2010 the phone uses the dial plan from the Microsoft Lync Server Any dialed number will apply the dial plan locally If O the dial plan from the Microsoft Lync Server is not used reg x auth domain string Null The domain of the authorization server that is used to check the user names and passwords reg x auth optimizedInFailover 0 or 1 0 The destination of the first new SIP request when failover occurs If 0 the SIP request is sent to the server with the highest priority in the server list If 1 the SIP request is sent to the server which sent the proxy authentication request reg x auth password string Null The password to be used for authentication challenges for this registration If
53. f set to 0 use SDP media direction parameters such as a sendonly per RFC 3264 when initiating a call Otherwise use the obsolete c 0 0 0 0 RFC2543 technique In either case the phone processes incoming hold signaling in either format Note voIlpProt SIP useRFC2543holdis effective only when the call is initiated volpProt SIP useSendonlyHold 0 or 1 1 If set to 1 the phone sends a reinvite with a stream mode parameter of sendon1 y when a call is put on hold This is the same as the previous behavior If set to 0 the phone sends a reinvite with a stream mode parameter of inactive when a call is put on hold NOTE The phone ignores the value of this parameter if set to 1 when the parameter voIpProt SIP useRFC2543holdis also set to 1 default is 0 Change causes phone to restart or reboot Polycom Inc 59 Get Help This section provides a list of Polycom documents referred to in this guide as well as partner resources you can use For more information on using and configuring Polycom phones view the following resources on Polycom Voice Support e To update Polycom phones with the latest UC software see the Latest Polycom UC Software Release page on the Polycom Voice Support Web site e For details on how to provision your Polycom phones with the latest UC software see the Polycom UC Software 4 1 0 Administrators s Guide e For information on using the VVX Expansion Module see the Feature Profile Using Polycom VVX Expansion Module
54. f you see lt installed directory gt enter the path to your installation directory gt Indicates that you need to select an item from a menu For example Settings gt Basic indicates that you need to select Basic from the Settings menu parameter Used for configuration parameters If you see a parameter name in the form parameter the text is referring to all parameters beginning with parameter What s in This Guide This partner solution guide is organized into six sections The first section Getting Started introduces the Polycom VVX Expansion Module The sections following show you how to configure and deploy the VVX Expansion Module The final sections show you where to get help and you troubleshoot with a list of known issues and workarounds Get Started This section contains introductory information on the Polycom VVX Expansion Module Polycom Inc 6 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Power the VVX Expansion Module This section provides information on the power process and values for Polycom VVX business media phones and expansion modules Configure VVX Expansion Module Features In this section you ll learn how to configure features available on for the VVX Expansion Module Configuration Parameters This section provides a list of parameters with descriptions Get Help In this section you ll find links to Polycom partner and third party documents and web sites
55. ferred TCP is the preferred transport UDP is used if TCP fails UDPOnly Only UDP will be used TLS If TLS fails transport fails Leave port field empty will default to 5061 or set to 5061 TCPOnly Only TCP will be used volpProt server x protocol SIP 0 or 1 1 If 1 server is a SIP proxy registrar Note if set to 0 and the server is confirmed to be a SIP server then the value is assumed to be 1 volpProt server x expires positive integer 3600 minimum 10 The phone s requested registration period in seconds Note The period negotiated with the server may be different The phone will attempt to re register at the beginning of the overlap period For example if expires 300 and overlap 5 the phone will re register after 295 seconds 300 5 volpProt server x expires overlap 5 to 65535 60 The number of seconds before the expiration time returned by server x at which the phone should try to re register The phone will try to re register at half the expiration time returned by the server if the server value is less than the configured overlap value volpProt server x expires lineSeize positive integer 30 minimum 0 was 10 Requested line seize subscription period volpProt server x failOver failBack mode newRequests newRequest s DNSTTL registration duration The mode for failover failback newRequests All new requests are forwarded first to the primary server regardless of the last used server DNSTTL The phone tri
56. gnaling is accepted from or sent to a server that has failed until failback is attempted or failover occurs If the phone attempts to send signaling associated with an existing call via an unregistered server for example to resume or hold a call the call ends No SIP messages are sent to the unregistered server When set to 0 and the reRegisterOn and failRegistrationOn parameters are enabled signaling is accepted from and sent to a server that has failed even though failback hasn t been attempted or failover hasn t occurred This parameter overrides volpProt server x failOver onlySignalWithRegistered volpProt SIP outboundProxy failOver reRegisterOn 0 or 1 0 This parameter overrides the volpProt server x failOver reRegisteron When set to 1 the phone attempts to register with or via for the outbound proxy scenario the secondary server If the registration succeeds a 200 OK response with valid expires signaling proceeds with the secondary server When set to 0 the phone won t attempt to register with the secondary server since the phone assumes that the primary and secondary servers share registration information volpProt SIP outboundProxy transport DNSnaptr DNSnaptr TCPpreferred UDPOnly TLS TCPOnly The transport method the phone uses to communicate with the SIP server NullorDNSnaptr ifreg x outboundProxy address is a hostname and reg x outboundProxy port is 0 or Null do NAPTR and then SRV lookups to try to discover the tran
57. gnment feature Flexible Line Key lineKey x index 0 1 2 0 Specifies which index is used to pick up the line key x within the specified category and assigned to the line key Depends on the lineKey x category parameter lt etk gt Use the following three tables to configure the enhanced feature key feature on your phone Enhanced Feature Key EFK Parameters Parameter Name Permitted Values Default efk version 2 1 for SIP 3 0 and 2 earlier The version of the EFK elements For SIP 3 0 x or earlier 1 is the only supported version For SIP 3 1 and later 2 is the only supported version If this parameter is Null the EFK feature s disabled This parameter is not required if there are no efk efklist entries The EFK list parameters are outlined in the following table Enhanced Feature Key EFK List Parameters Parameter Name Permitted Values Default efk efklist x action string The action string contains a macro definition of the action that the feature key will perform If EFK is enabled this parameter must have a value it cannot be Null For a list of macro definitions and example macro strings see Understanding Macro Definitions in the Polycom UC Software 4 1 0 Administrator s Guide efk efklist x label string Null The text string that will be used as a label on any user text entry screens during EFK operation If Null the Null string is used Note If the label does not fit on the screen the text is shortened and ellip
58. ial lineKey 19 index 3 lineKey reassignment lineKey reassignment enabled Enable the feature This configuration displays on a VVX phone as shown in the next figure 12 21AM George a Bill l ies Od Smith y Tony Davis a o Lee Sy Sara Bell se Don Blue Daniels C Q Shawn Teresa Caleb s 2396 eu Woods Sharp Morrow eo Katherine e William Heather NB Emery IE Shaffer IE Brackett New Call Forward Note Line Keys are Numbered Sequentially Line keys on VVX phones and expansion modules are numbered sequentially and the line keys on your expansion module depends on how many lines your phone supports For example a VVX 600 phone supports 16 lines numbered 1 16 The first line on an expansion module connected to a VVX 600 phone is line 17 Polycom Inc 16 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Enable Multiple Line Registrations Polycom phones can have multiple registrations each registration requires an address or phone number All VVX phones support up to 48 registration line keys and up to 34 line registrations when connected to three expansion modules You can assign each registration to one or more line keys Note that you can use a line key for only one registration You can select which registration to use for outgoing calls This feature is one of several features associated with Flexible Call Appearances Enabling Multiple Registrations Centr
59. ition for these two functions In addition status is enabled and a label has been specified to display next to the line key The entry in the mname parameter corresponds to the contact directory Polycom Inc ct field in the contact UC Software 4 1 6 32 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Inthe efk prompt parameters status has been enabled The label on the user prompt is defined as Enter Number and this prompt displays on the phone screen The type parameter is set to numeric to allow only numbers and because userfeedback Is specified as visible you are able to see the numbers you enter into the prompt Gd ALL QQ efk efk version 2 3 efk efklist efk efk efk efk efk efk efk efk efklist efklist efklist efklist efklist efklist efklist efklist NNN N papa pa H efk efkprompt efk efk efk efk efk efk efk efk efk efk feature key efkprompt efkprompt efkprompt efkprompt efkprompt efkprompt efkprompt efkprompt efkprompt efkprompt label Inname Status action string label name Status action strindg Status label userfeedback type digitmatching Status label type userfeedback digitmatching P9 P9 P9 9 N pap HF pa HE Call Park callpark 1 681955 Call Retrieve callretrieve 1
60. ive Communications Server Note that if any end point registered to the same account has MS forking disabled all other end points default back to non forking mode Windows Messenger does not use MS forking so be aware of this behavior if one of the end points is using Windows Messenger volpProt SIP mtls enable 0 or 1 1 If 0 Mutual TLS is disabled If 1 Mutual TLS is enabled Used in conjunction with Microsoft Lync 2010 volpProt SIP musicOnHold uri a SIP URI Null A URI that provides the media stream to play for the remote party on hold This parameter is used if reg x musicOnHold uri is Null Note The SIP URI parameter transport is supported when configured with the values of UDP TCP or TLS volpProt SIP outboundProxy address dotted decimal Null IP address or hostname The IP address or hostname of the SIP server to which the phone sends all requests volpProt SIP outboundProxy port 0 to 65535 0 The port of the SIP server to which the phone sends all requests volpProt SIP outboundProxy failOver failBack mode newRequests newRequests DNSTTL registration duration The mode for failover failback overrides volpProt server x failOver failBack mode newRequests All new requests are forwarded first to the primary server regardless of the last used server DNSTTL The phone tries the primary server again after a timeout equal to the DNS TTL configured for the server that the phone is registered to registration The phone trie
61. lications held by Polycom Inc Open Source Software Used in this Product This product may contain open source software You may receive the open source software from Polycom up to three 3 years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you To receive software information as well as the open source software code used in this product contact Polycom by email at OpenSourceVideo polycom com Disclaimer While Polycom uses reasonable efforts to include accurate and up to date information in this document Polycom makes no warranties or representations as to its accuracy Polycom assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document Limitation of Liability Polycom and or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose Information is provided as is without warranty of any kind and is subject to change without notice The entire risk arising out of its use remains with the recipient In no event shall Polycom and or its respective suppliers be liable for any direct consequential incidental special punitive or other damages whatsoever including without limitation damages for loss of business profits business interruption or loss of business information even if Polycom has
62. list If reg x auth optimizedInFailover set to 0 this parameter is checked If voIpProt SIP authOptimizedInFailover is 0 this feature is disabled If both parameters are set the value of reg x auth optimizedInFailover takes precedence Polycom Inc 52 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default volpProt SIP CID sourcePreference ASCII string up Null to 120 characters long The priority order for the sources of caller ID information The headers can be in any order If Null caller ID information comes from P Asserted Identity Remote Party ID and From in that order The values From P Asserted Identity Remote Party ID and P Asserted Identity From Remote Party ID are also valid volpProt SIP compliance RFC3261 validate contentLanguage 0 or 1 1 If set to 1 validation of the SIP header content language is enabled If set to 0 validation is disabled volpProt SIP compliance RFC3261 validate contentLength 0 or 1 1 If set to 1 validation of the SIP header content length is enabled volpProt SIP compliance RFC3261 validate uriScheme 0 or 1 1 If set to 1 validation of the SIP header URI scheme is enabled If set to 0 validation is disabled volpProt SIP conference address ASCII string up Null to 128 characters long If Null conferences are set up on the phone locally If set to some value conferences are set up by the server using the conferencing agent sp
63. mation on hardware software and partner solutions topics Polycom Community v Advanced Learn Share Connect The Polycom Community Community Home Register Sign In Help Contact Us Community Homepage Top Kudoed Posts Hello and Welcome to the Polycom Community Re Updated 4000 now can t 2 We ve created this community site so you can connect and interact with your access colleagues and industry experts to exchange ideas post questions answers and Re Updated 4000 now can t share information Come join the discussions Happy Posting access gt Re Telepresence M100 not Xe Support Community A Developer Community working Y a FAQ VoIP frequently asked questions Y Click on one ofthe Forum links below to sign in or register and accept our SDK Agreement Re Browser Environment error 1 Voice Audio Video for RMX PSTN Video Endpoints Polycom Infrastructure Forum VolP Telepresence Polycom End Points Forum View All SpectraLink integrated Audio DECT RealPresence Mobile Polycom Inc 61 Troubleshoot This section shows you some tools and techniques for identifying issues and troubleshooting Polycom phones and expansion modules running Polycom UC software Use the following list as a guide to testing hardware and resolving issues problems or common difficulties you may encounter while deploying this solution To view warnings or hardware diagnostics Do one of the following
64. n Polycom phones see Engineering Advisory 48152 Power Consumption on Polycom Phones Note Default Power Values 14 By default the power values for VVX 300 310 400 410 500 and 600 are sent for the phone and the expansion module s The values are not adjusted when the expansion module s are detached from the phone Polycom Inc 14 Configure VVX Expansion Module Features You can configure features for the VVX expansion module using the phone s interface the Web Configuration Utility or XML configuration files Using the Web Configuration Utility you can configure features and settings for your phone and expansion modules remotely on a per phone basis You can also assign lines to contacts configure line functions upload background images and add or update contacts profile pictures Additionally you can use Polycom s XML configuration files to configure multiple phones and expansion modules at one time Web Info Polycom Configuration User Guides and Best Practices For instructions on using the Web Configuration Utility see the Polycom Web Configuration Utility User s Guide For information on mass provisioning read Provisioning with the Master Configuration File Best Practices Web Info Using the VVX Expansion Modules You can read more information on using the VVX Expansion Modules and adding contacts on the modules in Feature Profile Using Polycom VVX Expansion Modules with Polycom VVX Business Medi
65. n milliseconds to wait between retries If 0 use standard RFC 3261 signaling retry behavior volpProt server x retryMaxCount 0 to 20 3 If set to 0 3 is used The number of retries that will be attempted before moving to the next available server volpProt server x speciallnterop standard standard ocs2007r2 Ics2005 lync2010 Specify whether this registration should support Microsoft Office Communications Server 2007 R2 ocs2007r2 Microsoft Live Communications Server 2005 lcs2005 or Microsoft Lync 2010 lync2010 volpProt server x useOutboundProxy 0 or 1 1 Specify whether or not to use the outbound proxy specified in volpProt SIP outboundProxy address for Server x volpProt server H323 x address dotted decimal IP Null address or hostname Address of the H 323 gatekeeper Note Only one H 323 gatekeeper per phone is supported if more than one is configured only the first is used Polycom Inc 51 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default volpProt server H323 x port 0 to 65535 1719 Port to be used for H 323 signaling Note The H 323 gatekeeper RAS signaling uses UDP while the H 225 245 signaling uses TCP volpProt server H323 x expires positive integer 3600 Desired registration period Change causes phone to restart or reboot lt SIP gt This configuration parameter is defined as follows Session Initiation Protocol SIP Parameters
66. nerated features cf http www w3 org 200 polycomtonfig xsd attendant attendant ringType attendant uri attendant behaviors O attendant resourceList reg attendant resourceList i address 33399512958 attendant resourceList 1 label Craig Blunt attendant resourceList i type normal attendant resourceList 2 address 3339951954 attendant resourceList 2 label Lucy Patterson attendant resourceList 2 type normal 5 3 bg Both configuration methods result in the following BLF contacts called BLF resources that display on the phone and beside line keys on the expansion module 12 56 PM y Maria Sara Bell William Torres e Shaffer Betty amp Shawn 2 Cooper Woods oo BLF Resources Lee O a a gt Do Da Davies C George A Stewart Caleb Morrow Teresa Sharp DND New Call Forward The following table illustrates the BLF key icons BLF Line Key Icons States Line Icons Line monitoring is active Polycom Inc 26 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 States Line Icons Monitored line is busy f bl Monitored line is ringing Configure Lync Presence The Lync presence feature enables you to monitor the status of other remote users and phones By adding remote users to your Buddy List you can monitor changes in the status of remote users in real time or you can monitor remo
67. nerated reg ad http www v3 or polycomConfig xsd o 000 4 csta 1 displayName Lise fvd busy contact 1 S 1 3600 30 strations on a VVX 600 phone 12 56 PM William Sara Bell amp Shatter Shawn Tony Davis Lee 5 Daniels Teresa Caleb Sharp Morrow You can link entries in your local contact directory to favorites on the phone and modules The Favorites feature enables you to place calls quickly using dedicated line keys To set up favorites through the phone s contact directory see Using the Local Contact Directory in Polycom UC Software 4 1 0 Administrator s Guide The Favorites index range is 1 to 9999 for VVX phones Polycom Inc 19 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 On some call servers enabling Presence for an active Favorites contact displays that contact s status on the favorite s line key label For information on how to enable Lync Presence for contacts see Configure Lync Presence Configuring the Favorites Feature Central PrOVISIONINO SVET ccc ei eoo uox E iii template Enter a favorites index number in the lt sd gt x lt sd gt element in the lt MAC address gt directory xml file to display a contact directory entry as a Favorites key on the phone Favorites are assigned to unused line keys and to entries in the phone s Favorites list in numerical order The template contact directory file
68. on Extensions Protocol Overview on Microsoft Developer Network volpProt SIP turnOffNonSecureTransport 0 or 1 0 If set to 1 stop listening to port 5060 when using AS SIP enabled volpProt SIP use486forReject 0 or 1 0 If set to 1 and the phone is indicating a ringing inbound call appearance the phone transmits a 486 response to the received INVITE when the Reject soft key is pressed If set to 0 no 486 response is transmitted Polycom Inc 58 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default voipPort SIP useCompleteUriForRetrieve 0 or 1 1 If set to 1 the target URI in BLF signaling uses the complete address as provided in the XML dialog document If set to 0 only the user portion of the XML dialog document is used and the current registrar s domain is appended to create the full target URI voipPort SIP useLocalTargetUriforLegacyPickup 0 or 1 1 If set to 1 BLF signaling uses the address as provided in the local target URI in the XML dialog document with additional rules based on voipPort SIP useCompleteUriForRetrieve If set to 0 the local target URI is not considered and instead the identity attribute is used with additional rules based on voipPort SIP useCompleteUriForRetrieve volpProt SIP useContactinReferTo 0 or 1 0 If set to 0 the To URI is used in the REFER If set to 1 the Contact URI is used in the REFER volpProt SIP useRFC2543hold 0 or 1 0 I
69. onfigure multiple registrations by navigating to Settings Lines Local Phone User Interface Use the Call Server Configuration and Line Configuration menu to specify the local SIP signaling port a default SIP server to register to and registration information for up to 12 registrations depending on the phone model These configuration menus contain a subset of all the parameters available in the configuration files Polycom Inc 17 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Example Multiple Registration Configuration The following figure shows an example configuration in the reg basic cfg template Multiple line registrations and a label for each registration have been enabled for lines 1 2 and 3 LI XML Notepad C Documents and Settings jahill Local Sef File Edit View Insert Window ides id 2 C 4 a AXIS d Help a CiDocuments and SettingsyahilliLoca Tree View XSL Output e conmment polycomConfig xmins xsi xsi noNamespaceSchemaLocation 4 call reg reg 1 address reg 1 auth password reg 1 auth user ld reg 1 1abel reg 1 outboundProxy address reg 2 address reg 2 auth passvord reg 2 auth userId reg 2 1abel reg 2 outboundProxy address reg 3 address reg 3 auth password reg 3 auth userId reg 3 label reg 3 outboundProxy address Polycom Inc version 1 0 encodin Generated reg basic ht
70. ormation on how to use the template directory file 000000000000 directory xml see Using the Local Contact Directory in Polycom UC Software 4 1 0 Administrator s Guide After you have renamed the directory file as a per phone directory enter a number in the Favorites lt sd gt field to display a contact directory entry as a favorite on the phone Favorite entries automatically display on unused line keys on the phone and modules and the favorites are assigned in numerical order The example local contact directory file shown next is saved with the phone s MAC address and shows the contact John Doe with extension number 1001 as favorite entry 1 on the phone LI XML Notepad C Poly650 0004fZ File Edit View Insert Window Help A 4 C X a Ax 4 Tree View XSL Output e version 1 0 _e comment RCSfile 00001 L3 directory J C item list GQ item M ln Doe fn John ct 1001 sd 1 H O rt 4 dc 3 ad O amp ar 0 bw 0 O bb 0 1 item in Parker fn Jane ct 1002 sa 5 8 rt 3 O ac H O ad o B amp ar 0 bu 0 bb o item Mw ln Smith fn Bill H O ct 1003 sad 6 amp rt 3 dc amp ad 0 amp ar O 4 bv 0 bb 0 Polycom Inc 22 Polycom VVX Expansion Module Administrator s Guide Addendum This configuration results in the following favorites keys on the phone and module 12 21AM Maria Torres Betty Cooper Tom Davies Brandi
71. pProt server x registerRetry baseTimeOut 10 to 120 60 The base time period to wait before a registration retry Used in conjunction with volpProt server x registerRetry maxTimeOut to determine how long to wait The algorithm is defined in RFC 5626 If both parameters voIpProt server x registerRetry baseTimeOut and reg x server y registerRetry baseTimeOut are set the value of reg x server y registerRetry baseTimeOut takes precedence volpProt server x registerRetry maxTimeOut 60 to 1800 60 The maximum time period to wait before a registration retry Used in conjunction with volpProt server x registerRetry maxTimeOut to determine how long to wait The algorithm is defined in RFC 5626 If both parameters voIpProt server x registerRetry maxTimeOut and reg x server y registerRetry maxTimeOut are set the value of reg x server y registerRetry maxTimeOut takes precedence Polycom Inc 49 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default volpProt server x transport DNSnaptr DNSnaptr TCPpreferred UDPOnly TLS TCPOnly The transport method the phone uses to communicate with the SIP server NullorDNSnaptr If volpProt server x address Is a hostname and voIpProt server x port Is 0 or Null do NAPTR then SRV lookups to try to discover the transport ports and servers as per RFC 3263 If volpProt server x address Is an IP address or a port is given then UDP is used TCPpre
72. ration line both or all Apply both of the methods volpProt SIP requestValidation x request INVITE ACK Null BYE REGISTER CANCEL OPTIONS INFO MESSAGE SUBSCRIBE NOTIFY REFER PRACK UPDATE Sets the name of the method for which validation is applied Note Intensive request validation may have a negative performance impact due to the additional signaling required in some cases volpProt SIP requestValidation x request y event A valid string Null Determines which events specified with the Event header should be validated applicable only when volpProt SIP requestValidation x request Is set to SUBSCRIBE or NOTIFY If set to Null all events are validated volpProt SIP requestURI E164 addGlobalPrefix 0 or 1 0 If set to 1 global prefix is added to the E 164 user parts in SIP URIs volpProt SIP sendCompactHdrs 0 or 1 0 If set to 0 SIP header names generated by the phone use the long form for example From If set to 1 SIP header names generated by the phone use the short form for example volpProt SIP serverFeatureControl cf 0 or 1 0 If set to 1 server based call forwarding is enabled The call server has control of call forwarding If set to O server based call forwarding is not enabled volpProt SIP serverFeatureControl dnd 0 or 1 0 If set to 1 server based DND is enabled The call server has control of DND If set to 0 server based DND is not enabled volpProt SIP serverFeatureControl miss
73. red contacts for a maximum of 47 contacts with configured line key labels e Configurable key functions e Ability to disable spontaneous call appearances from incoming calls on monitored lines The following call servers support BLF e Back to Back2 User Agent B2BUA architecture gt Metaswitch Metasphere call feature server CFS Polycom Inc 23 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 gt Asterisk v1 6 or later gt BroadSoft BroadWorks Proxy architecture gt Avaya SipX Enterprise Communications Server ECS gt eZuce openUC These proxy architectures may support the full range of statically configured BLF features However they do not provide configuration control through their web management console The following call servers can support this feature depending on the call server software variation and deployment Proxy architecture gt OpenSIPS formerly OpenSER gt Repro ReSIProcate These proxy architectures or any other proxy server that allows the phone end to end communications with the monitored phone can be supported However these solutions have not been specifically tested by Polycom nor does Polycom guarantee their full interoperability Settings Use BLF With TCPpreferred Transport Use this feature with TCPpreferred transport see lt server gt The table Configuring the Busy Lamp Field lists the parameters you need to set BLF You can configure th
74. ribe to that list enter the address and any other information specific to your call server in the attendant uri field located in the features cfg template file as shown next 14 XML Notepad C IP_650 features cfg File Edit View Insert Window Help Ez WE Tree View XSL Output xnl ho comment c3 polycomContig xwlns xsi I xsi noMamespacezchemaLoacation acd c attendant E attendant recg 1 le attendant ringType ringe he attendant uri C 3339951953b1f H attendant behaviors version 1 0 enco Generated features http WUW 03 Org polycomContig xsd Polycom Inc 25 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 To specify BLF resources in the configuration file open the features cfg template file and enter the address phone number of the BLF resource you want to monitor the label to display beside the line key on the phone and the type of resource you are monitoring Your call server must support static BLF in order to configure BLF using the static method In the following example the phone is monitoring Craig Blunt and Lucy Patterson File Edit View Insert D o id oan C X 3a Ax a Tree View XSL Output xml he comment 2 3 polycomConfig xmlns xsi D acd attendant ti XML Notepad C IP_650 features cfg Window Help CAlP_650 features cta xsi noNamespaceSchemaLocation version 1 0 encodin Ge
75. s in chronological order This feature enables you to change that ordering and assign a line key function to any line key in any order anywhere on the phone s screen or expansion module You can configure the following flexible line key functions e Line Appearance Registrations Allows a line extension or phone number to occupy multiple line keys on a single phone e Favorites Enables you to customize line hard and soft keys functions e Busy Lamp Field BLF Enables you to monitor and control the status and call activity of lines on remote phones e Presence Enables you to monitor the status of other remote users and phones You can configure line keys on the user interface using the Web Configuration Utility or using Polycom configuration files in XML format Settings Configuring Flexible Line Key Assignments on Expansion Modules To configure the Flexible Line Key assignment feature on the expansion modules you must set the parameter lineKey reassignment enabled to 1 to enable the reassignment of line key functions The default value for 1ineKey reassignment enabled is 0 which does not allow any line key reassignments The table Flexible Line Key Assignment lists the configuration parameters you need to configure to assign flexible line key functions Flexible Line Key Assignment Central Provision SO VOl isis oocco noeud nu ci Edo Sexe RE dE cidcid template parameter Enable flexible line key assignment
76. s the primary server again when the registration renewal signaling begins duration The phone tries the primary server again after the time specified by reg x outboundProxy failOver failBack timeout expires volpProt SIP outboundProxy failOver failBack timeout 0 60 to 65535 3600 The time to wait in seconds before failback occurs overrides volpProt server x failOver failBack timeout lf the failback mode is set to Duration the phone waits this long after connecting to the current working server before selecting the primary server again If 0 the phone does not failback until a failover event occurs with the current server volpProt SIP outboundProxy failOver failRegistrationOn 0 or 1 0 When set to 1 and the reRegisterOn parameter is enabled the phone silently invalidates an existing registration if it exists at the point of failing over When set to 0 and the reRegisterOn parameter is enabled existing registrations remains active This means that the phone attempts a failback without first attempting to register with the primary server to determine if it has recovered Note that voIlpProt SIP outboundProxy failOver RegisterOn must be enabled Polycom Inc 55 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default volpProt SIP outboundProxy failOver onlySignalWithRegistered 0 or 1 1 When set to 1 and the reRegisterOn and failRegistrationOn parameters are enabled no si
77. s with Polycom VVX Business Media Phones e For more detailed information about power consumption on Polycom phones see Engineering Advisory 48152 Power Consumption on Polycom Phones If you are looking for help or technical support for your Polycom phones the following types of documents are available on the Business Media Phones page on the Polycom Voice Support site e Quick Start Guides which show you how to assemble your phone e Quick User Guides which describe basic phone features e User Guides which describe both basic and advanced phone features Polycom and Partner Resources For more information about installing configuring and administering Polycom products refer to Documents and Downloads at Polycom Support To find all Polycom partner solutions see Polycom Global Strategic Partner Solutions For more information on solution with this Polycom partner see the partner site at Polycom Global Strategic Partner Solutions Polycom Inc 60 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 The Polycom Community The Polycom Community gives you access to the latest developer and support information Participate in discussion forums to share ideas and solve problems with your colleagues To register with the Polycom Community simply create a Polycom online account When logged in you can access Polycom support personnel and participate in developer and support forums to find the latest infor
78. ses is appended efk efklist x mname expanded_macro The unique identifier used by the favorites configuration to reference the enhanced feature key entry Cannot start with a digit Note that this parameter must have a value it cannot be Null efk efklist x status 0 or 1 0 If O or Null key x is disabled If 1 the key is enabled Polycom Inc 38 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Name Permitted Values Default efk efklist x type invite The SIP method to be performed If set to invite the action required is performed using the SIP INVITE method Note This parameter is included for backward compatibility Do not use if possible If efk x action string contains types this parameter is ignored If Null the default of INVITE is used The EFK prompt parameters are listed in the following table Enhanced Feature Key EFK Prompt Parameters Parameter Name Permitted Values Default efk efkprompt x label string Null The prompt text that is presented to the user on the user prompt screen If Null no prompt displays Note If the label does not fit on the screen the label is shortened and an ellipses is appended efk efkprompt x status 0 or 1 0 If O key x is disabled If 1 the key is enabled This parameter must have a value it cannot be Null Note If a macro attempts to use a prompt that is disabled or invalid the macro execution will fail efk efkprompt x typ
79. sport ports and servers as per RFC 3263 If reg x outboundProxy address is an IP address or a port is given then UDP is used TCPpreferred TCP is the preferred transport UDP is used if TCP fails UDPOnly Only UDP is used TLS If TLS fails transport fails Leave port field empty defaults to 5061 or set to 5061 TCPOnly Only TCP is used volpProt SIP pinginterval 0 to 3600 0 The number in seconds to send ping message This feature is disabled by default volpProt SIP pingMethod PING OPTIONS PING The ping method used volpProt SIP presence nortelShortMode 0 or 1 0 Different headers sent in SUBSCRIBE when used for presence on an Avaya Nortel server Support is indicated by adding a header Accept Encoding x nortel short A PUBLISH is sent to indicate the status of the phone volpProt SIP requestValidation digest realm A valid string PolycomSPIP Determines the string used for Realm Polycom Inc 56 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default volpProt SIP requestValidation x method Null source Null digest both all If Null no validation is made Otherwise this sets the type of validation performed for the request source Ensure request is received from an IP address of a server belonging to the set of target registration servers digest Challenge requests with digest authentication using the local credentials for the associated regist
80. t 0 or 1 0 If 0 no SRTP is supported If 1 negotiation of SRTP compliant with Microsoft Session Description Protocol Version 2 0 Extensions is supported This parameter overrides sec srtp simplifiedBestEffort reg x strictLineSeize 0 or 1 0 If 1 the phone is forced to wait for 200 OK on registration x when receiving a TRYING notify If 0 the old behavior is used This parameter overrides volpProt SIP strictLineSeize for registration x reg x tcpFastFailover 0 or 1 0 If 1 failover occurs based on the values of reg x server y retryMaxCount and volpProt server x retryTime0ut If 0 the old behavior is used reg x telephony 0 or 1 1 If O telephony calls are not enabled on this registration use this value if the registration is used with Microsoft Office Communications Server 2007 R2 or Microsoft Lync 2010 If 1 telephony calls are enabled on this registration Polycom Inc 45 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default reg x thirdPartyName string address Null This field must match the reg x address value of the registration that makes up the part of a bridged line appearance BLA It must be Null in all other cases reg x type private or shared private If set to private use standard call signaling If set to shared augment call signaling with call state subscriptions and notifications and use access control for outgoing calls reg x useCompleteUriFor
81. table Configuring Enhanced Feature Keys for parameters you can configure and a brief explanation of how to use the contact directory to configure line keys Enhanced feature key functionality is implemented using star code sequences for example 69 and SIP messaging Star code sequences that define EFK functions are written as macros that you apply to line and soft keys The rules for configuring EFK for line keys soft keys and hard keys are different Before using EFK you are advised to become familiar with the macro language and parameters shown in the lt efk gt section For more information on configuring enhanced feature keys and using macros see Understanding Macro Definitions in the Polycom UC Software 4 1 0 Administrator s Guide Web Info Using Enhanced Feature Keys For instructions and details on how to use Enhanced Feature Keys refer to Technical Bulletin 42250 Using Enhanced Feature Keys and Configurable Soft Keys on SoundPoint IP SoundStation IP and VVX 1500 Phones Note that you can include the configuration file changes and the Enhanced Feature Key definitions together in one configuration file Polycom recommends creating a new configuration file to make configuration changes Configuring Enhanced Feature Keys Genital Provisioning Server sscuvicnvticnin EE EEA template gt parameter Specify at least two calls per line key ccccooocccccccncccconnnnocononononcnnnnononcnnos reg basic cfg gt reg x calls
82. tboundProxy failOver failRegistrationOn 0 or 1 0 When set to 1 and the reRegisterOn parameter is enabled the phone will silently invalidate an existing registration if it exists at the point of failing over When set to 0 and the reRegisterOn parameter is enabled existing registrations will remain active This means that the phone will attempt failback without first attempting to register with the primary server to determine if it has recovered Note that reg x outboundProxy failOver RegisterOn must be enabled reg x outboundProxy failOver onlySignalWithRegistered O0 or 1 1 When set to 1 and the reRegisterOn and failRegistrationOn parameters are enabled no signaling is accepted from or sent to a server that has failed until failback is attempted or failover occurs If the phone attempts to send signaling associated with an existing call via an unregistered server for example to resume or hold a call the call will end No SIP messages will be sent to the unregistered server When set to 0 and the reRegisterOn and failRegistrationOn parameters are enabled signaling will be accepted from and sent to a server that has failed even though failback hasn t been attempted or failover hasn t occurred Polycom Inc 43 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values Default reg x outboundProxy failOver reRegisterOn 0 or 1 0 This parameters overrides reg x server y failOver failBack R
83. te users as Favorites on the VVX phone and expansion module The table Using the Presence Feature lists the parameters you can configure Note that other phone users can block you from monitoring their phones Note Lync Not Supported on VVX Expansion Modules with the Paper Display The VVX Expansion Modules with paper displays do not support Lync and you cannot configure Lync features to work on the expansion modules with paper displays You can only configure VVX Color expansion modules to work with Lync For more information about the Lync presence feature see Feature Profile 84538 Using Polycom VVX Business Media Phones with Microsoft Lync Server 2013 Configuring the Lync Presence Feature Central Provisioning Server cceisctccccccsesacesec ctecssencracaccecseresexesacedeustentsexetecosirseereseectecadexscencceuss template gt parameter Specify the line registration number used to send SUBSCRIBE for presence features cfg gt pres reg Specify if the MyStatus and Buddies soft keys display on the Home screen uHMu a features cfg pres idleSoftkeys Turn the presence feature on or off ccoooccccccccccccncconnccnnnnconnnonanncnnnnononos features cfg feature presence enabled Local Phone User Interface You can edit the directory contents The Buddy Watch and Buddy Block fields control the buddy behavior of contacts Polycom Inc 27
84. the first module connected to the phone to the AUX In port on the second module 2 Connect an auxiliary cable from the AUX Out port on the second module to the AUX In port on the third module The LED lights on the line keys light up for each connected module as the expansion modules start up After you connect the expansion modules to a VVX phone you can view information about and check the status of the connected expansion modules on your VVX phone Expansion modules are listed in the Status menu in the order each module is connected to the phone For example EMI is the first expansion module connected to the VVX phone To view the status of an expansion module on the phone 1 Select Settings gt Status 2 In the Status menu select the module you want to view Information for the expansion module the type of module software version assembly revision and serial number displays Power Values The table Phone Power Values outlines the power usage for each phone as well as the power value sent in LLDP MED Polycom Inc 10 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Phone Power Values Model Power Usage Waits Power Value Sent in LLDP MED Extended Power Via MDI TLV VVX 300 5 0 5000mW VVX 310 5 0 5000mW VVX 400 5 0 5000mW VVX 410 5 0 5000mW VVX 500 8 0 8000mW VVX 600 8 0 8000mW Web Info Power Consumption on Polycom Phones For more detailed information about power consumption o
85. the password is non Null it will override the password entered into the Authentication submenu on the Settings menu of the phone reg x auth userld string Null User ID to be used for authentication challenges for this registration If the User ID is non Null it will override the user parameter entered into the Authentication submenu on the Settings menu of the phone reg x auth useLoginCredentials 0 or 1 0 If O login credentials are not used for authentication to the server on registration x If 1 login credentials are used for authentication to the server reg x bargelnEnabled 0 or 1 0 If O barge in is disabled for line x If 1 barge in is enabled remote users of shared call appearances can interrupt or barge in to active calls reg x callsPerLineKey 1to4 1to8 1to 24 for VVX phones 24 8 for all other phones Set the maximum number of concurrent calls for a single registration x This parameter applies to all line keys using registration x lf registration x is a shared line an active call counts as a call appearance on all phones sharing that registration This parameter overrides call callsPerLineKey reg x csta 0 or 1 0 If O the uaCSTA User Agent Computer Supported Telecommunications Applications feature is disabled If 1 uaCSTA is enabled overrides the global parameter voIpProt SIP csta Polycom Inc 41 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 Parameter Permitted Values
86. tore Home Software Upgrade Phone Information Phone Model Soft Key Configuration Part Number MAC Address oq IP Address 1 Restart Phone UC Software Version 4 BootROM Software Version 5 EM Directory Reboot Phone VIEWS Home Simple Setup 5 Inthe confirmation dialog select Yes to download the PDF for the configured lines for your expansion module 6 Select Save gt Open The PDF with the configured line key information for your expansion module displays After you download the PDF with configured line key information for your expansion module you can print the PDF and insert the PDF as the directory card for the expansion module Polycom Inc 34 Configuration Parameters This reference section shows the UC software configuration parameters used to configure the features and functions for VVX phones and expansion modules running UC software 4 1 6 or later The following information is helpful if you need a detailed description of a particular configuration parameter or want to see the default or permitted values for that parameter See the Polycom UC Software 4 1 0 Administrators s Guide for a full list of parameters used to configure Polycom VVX business media phones See the Polycom UC Software 4 1 6 Release Notes for a list of parameters added for UC Software 4 1 6 Note Configuration Parameters Not Runtime Configurable Configuration parameters for UC software 4 1 6 are not runtime configurable and the
87. tp wwwv w3 org 20C polycomConfig xsd 3339952326 2326 3339952328 2328 3339952329 2329 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 In the reg advanced cfg template shown next when you make a call using line 1 the name you enter in reg 1 displayname displays as your caller ID in this case Lisa The parameter reg x type Is set to on Line Keys the default private which indicates that the registration uses standard call signaling 3 XML Notepad C Poly650 reg advanced cfg File Edit View Insert Window Help AO AA CIP ONE SOVEG advanced cto Tree View XSL Output xml comment LJ polycomConfig xmins xsi xsi noNamespaceSchemaLocat ion Q apps 1 acd agent available 1 acd login logout 1 auth domain 1 auth optimizedInFailover 1 auth useLoginCredentials reg 1 bargeInEnabled l callsPerLineKey 1 1 1 1 fer T A Aad reg 1 serverFeaturecontrol subscribeloUri reg 1 telephony reg l thirdPartyName reg 1 type reg reg reg useCompleteUriForRetrieve Server l expires Server l expires lineSeize C tteeete Cttee ir TE Q pa pa pr pr r hr Ppr This configuration results in the following regi Maria OX 2326 Torres e Q Betty Registrations O 2328 Cooper Tom A Ay 2329 Davies Q George 2330 amp 5 Stewart e New Call Forward DND Use the Favorites Feature 0 Woods amp Don Blue version 1 0 en Ge
88. urceList x type normal or automata normal The type of resource being monitored and the default action to perform when pressing the line key adjacent to monitored user x If normal the default action is to initiate a call if the user is idle or busy and to perform a directed call pickup if the user is ringing Any active calls are first placed on hold If automata the default action when is to perform a park blind transfer of any currently active call If there is no active call and the monitored user is ringing busy an attempt to perform a directed call pickup park retrieval is made Change causes phone to restart or reboot Polycom Inc 36 Polycom VVX Expansion Module Administrator s Guide Addendum UC Software 4 1 6 bg gt This section defines the backgrounds you can display on the VVX phones and expansion modules Background Parameters Parameter Permitted Values Default bg color selection W X 1 1 Set the background Specify which type of background w and index x for that type is selected on reboot The default selection is 2 1 the first solid background Use w 1 and x 1 1 1 to select the built in image Use w 2 and x 1 to 4 to select one of the four solid backgrounds Use w 3 and x 1 to 6 to select one of the six background bm images bg color bm x name URL or file path of a BMP or JPEG built in value of Phone screen background image file image Thistle bg color bm x em name Expansion module EM background image U
89. ze 0 or 1 0 If set to 1 The phone is forced to wait for a 200 OK response when receiving a TRYING notify If set to O dial prompt is provided immediately when you attempt to seize a shared line without waiting for a successful OK from the call server volpProt SIP strictReplacesHeader 0 or 1 1 This parameter applies only to directed call pick up attempts initiated against monitored BLF resources If set to 1 the phone requires call id to tag and from tag to perform a directed call pickup when call directedCallPickupMethod is configured as native If set to O call pick up requires a call id only volpProt SIP strictUserValidation 0 or 1 0 If set to 1 the phone is forced to match the user portion of signaling exactly If set to 0 the phone uses the first registration if the user part does not match any registration volpProt SIP supportFor100rel 0 or 1 1 If set to 1 the phone advertises support for reliable provisional responses in its offers and responses If set to O the phone does not offer 100rel and rejects offers requiring 100rel volpProt SIP tcpFastFailover 0 or 1 0 If set to 1 failover occurs based on the values of reg x server y retryMaxCount and volpProt server x retryTimeOut If 0 a full 32 second RFC compliant timeout is used See reg x tcpFastFailover volpProt SIP tlsDsk enable 0 or 1 0 If 0 TLS DSK is disabled If 1 TLS DSK is enabled For more information see Session Initiation Protocol SIP Authenticati

Polycom 2200-46350-025 telephone switching equipment

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