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Toshiba Satellite U845T-S4150

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1. 111 The Windows operating system is not WOFIN cessan EE 113 Using Startup options to fix problems 113 Internet problems iaccess 115 The Windows operating system can HEID VOU sessie 116 Fixing a problem with Device Manager 116 Checking device properties cccce eee 117 Memory problems ccceesseeseeeseessteeeeeeeeseeees 117 Power and the batteries ccnn 118 Keyboard problemMS scce 119 Display problems scce 119 Disk or storage drive problemsS c ceeeeee 121 Error checking ccce 121 Sound system problems neen 123 Printer problems esccccccccccrrerreen 124 Wireless networking problems cccceeeees 125 Develop good computing habits 00 126 Data and system configuration backup in the Windows operating system 127 If you need further aSSiStance ccceeeeeeeeeee 132 Contacting Toshiba uu cece eeceeeseeeeeeees 133 Other Toshiba Internet Web sites 133 Toshiba s worldwide OffiCes ccccececceeeeeeess 133 Contents 23 Appendix A TOSHIBA Function Ke yS eess 135 PUN IONS e 135 KOIDE cae r E 136 Display brightness s e 136 Output Display switch o on 137 Disabling or enabling the touch pad 138 Media buttons ectacceete vesceneedsaceatetiascteeatarceacioonce 138 Volume Mute sce cette as sanecctsceeoasetnasensontente caaeseac 139 Disabling or enabling wireless devices 1
2. CAUTION Bluetoottf and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use B uetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site htto www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information O1 CAUTION Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range FCC requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands These radar stations can cause interference with and or damage this device NOTE The above caution applies to products that operate with an 802 11a radio device Wireless LAN and Your Health Wireless LAN products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic e
3. 1 To access TOSHIBA Application Installer from the Start screen begin typing Application Installer or while in the Desktop screen double click the Desktop Assist icon Click Support amp Recovery Click TOSHIBA Application Installer The TOSHIBA Application Installer window appears 4 Click Next toshiba Application amd Dirett Irrstalher TOSHIBA Spnscarions omo your sysiem baal pboca and deve o biia ai pais Sr a deer Bo ital Tosa may wai bo une this tuncdan ie install an aeplcation er a dence hal haa beer uretalalled coralall software thal ki ope Comets of add tatw al wid ot pet fire deta omnia Sample Image TOSHIBA Application Installer screen 5 Click the item you want to install enza LAM Lkbrer ihia Chigeet FW kesho iiy a Chagos Drie hia Managers Logine inmetace i i Pree intel Papii Shorage Technoiogy rer ited Wirelens Dinal OAS Pra Gard 30 Drapia Touch Ped Grreer TO SHEA iai Gufo TOSMDA Deetiog MER TOSHIBA hrtan K y Sample Image TOSHIBA Application Installer selection screen 6 Click Install then follow the on screen prompts to complete the installation process Chapter 6 if Something Goes Wrong Some problems you may encounter when using your computer are relatively easy to identify and solve Others may require help from your network administrator or the manufacturer of the software program This chapter aims to help you solve many problems by yourself It covers the
4. Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen If you are using the built in screen make sure the display priority is not set for an external monitor To do this press F4 If this does not correct the problem press F4 again to return the display priority to its previous setting HINT Pressing the F4 key several times will advance you through the ce display options If you are using an external monitor Check that the monitor is turned on Check that the monitor s power cord cable is firmly plugged into a working power outlet Check that the cable connecting the external monitor to the computer is firmly attached Try adjusting the contrast and brightness controls on the external monitor Press F4 to make sure the display priority is not set for the built in screen 1 20 lf Something Goes Wrong Display problems The screen does not look correct You can change the display settings by clicking a blank area of the desktop with the secondary control button then clicking Personalize This opens the Personalization window Choose a theme for your desktop background under Colors Sounds and Screen Saver or change the settings for each of these components individually Click Display and then Change display settings to choose the screen resolution For
5. 2013 by Toshiba America Information Systems Inc All rights reserved 15 Export Administration Regulation This document contains technical data that may be controlled under the U S Export Administration Regulations and may be subject to the approval of the U S Department of Commerce prior to export Any export directly or indirectly in contravention of the U S Export Administration Regulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES WHETHER BASED ON TORT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF 16 Trademarks Satellite Satellite Pro and eco Utility are either registered trademarks or trademarks
6. A U N m This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 Fax 03 3457 4868 10 VCCI Class B Information CORES HRUBRESSRESREMAl hws VCCI OBE ITROCDFABIRRNRE CT COREL RERMCRATSECE AAWELTWETA TOREDIG STOT LE Y a YZEIRI LT AASNOE FARRER TFCEMBHVET Ayia ARS IIE TIELUY RY RUELTHK SUL Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan Europe Restrictions for use of 2 4 GHz Frequencies in European Community Countries For private usage outside buildings across public grounds over less than 300m no special registration with IBPT BIPT is required Registration to IBPT BIPT is required for private usage outside buildings across public grounds over more than 300m For registration and license please contact IBPT BIPT Voor priv gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT IBPT nodig voor gebruik over afstand groter dan 300m is wel registratie bij BIPT IBPT nodig Voor registratie of licentie kunt u contact opnemen met BIPT Dans le cas d une utilisation pri
7. A round flat piece of material that can be magnetically influenced to hold information in digital form and used in the production of magnetic disks such as hard disks Compare disc See also hard disk Glossary 1 A disk drive The device that reads and writes information and programs on external media or hard disk It rotates the disk at high speed past one or more read write heads document Any file created with an application and if saved to disk given a name by which it can be retrieved See also file double click To press and release the pointing device s primary button rapidly twice without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated download 1 In communications to receive a file from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag a selected object In the Windows operating system this refers to the left mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM Digital Versatile or Video Disc Read Only Memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM emulation A tech
8. Functions Help file This TOSHIBA Function key displays the help file 7 F Display brightness This TOSHIBA Function key decreases the screen brightness This TOSHIBA Function key increases the screen brightness TOSHIBA Function Keys 1 3 Functions Output Display switch This TOSHIBA Function key cycles through the display z z options and highlights the available options Only the first option is available when you do not have an external monitor attached PC screen only Duplicate Extend Second screen only Second screen E ra r Sample Image Display mode options window NOTE All of the above modes are always displayed on the screen however only the available modes for your system are functional depending on the attached external display s 1 38 TOSHIBA Function Keys Functions Disabling or enabling the touch pad This TOSHIBA Function key enables disables the touch pad To enable disable the touch pad press F5 For more information on using the touch pad see Using the touch pad on page 55 Media buttons This TOSHIBA Function key allows you to restart playing eer the current track or go to the previous track This TOSHIBA Function key allows you to start playing or as pause the media currently playing This TOSHIBA Function key allows you to go to the next T track This TOSHIBA Function key decreases the volume This TOSHIBA Function key i
9. headaches Certain notebook displays have a brightness approaching that of a TV device We recommend that you adjust the brightness of your notebook display to a comfortable level to prevent possible eye strain Keep your head level facing forward and balanced over your torso Adjust the font size of text on your screen to make viewing comfortable Rest your eyes periodically by focusing on objects that are farther away Using the notebook with an external keyboard mouse or monitor Top of monitor screen at _ eye level or slightly below eye level lt Keep your head level facing forward Keep your keyboard centered in front of you and close to elbow level Use a light touch on keyboard and keep your wrists straight when typing 4 Relax your shoulders Lane Adjust the chair back to provide comfortable back Keep backs of your knees support slightly away from chair to avoid pressure points behind the knee or under the thigh Keep your thighs evenly supported by the seat approximately parallel to the floor Rest your feet flat on floor or footrest lt a ISS Sample Illustration Correct posture When using a notebook for long hours it may be more comfortable to dock the notebook and use an external keyboard mouse and monitor The keyboard and mouse or trackball should be close to your elbow level The mouse
10. or both simultaneously NOTE Some modes are only available with the appropriate device attached and turned on The quickest way to change the display output settings is to use the Sm P keys Press the 8 P keys repeatedly until the setting you want takes effect Briefly pause each time you press the 18 P keys to allow time for the display to change This cycles through the settings in the following order the last two options are available if an external monitor is connected o PC screen only o Duplicate Extend 60 Getting Started Customizing your computer s settings Second screen only Second screen Duplicate Ga Extend Sample Image Display options window NOTE The gm P keys navigate through the options without activating a Selection Press ENTER to activate a selection NOTE You may also use the F4 key and then press ENTER to activate a selection Adjusting the quality of the external display To obtain the best picture quality from your television or other video display device you may need to adjust the video settings See the video device documentation for additional configuration Steps Customizing your computer s settings There are several ways in which you can customize your computer to suit your particular requirements You can go into your computer settings to make adjustments to your computer to suit your needs From the Start or Desk
11. purchase Your local computer store or book store sells a variety of self help books you can use to supplement the information in the manuals Data and system configuration backup in the Windows operating system The Windows operating system offers some easy to use features for backing up your Windows settings and your data documents and other important files Take advantage of these features to protect yourself from much more difficult and time consuming restoration procedures and to safeguard your valuable data from loss 1 2 8 lf Something Goes Wrong Develop good computing habits Saving system configuration with restore points The System Restore feature of the Windows operating system quickly creates restore points snapshots of your Windows operating system configuration and saves them for later recall If you experience problems after installing some new hardware or software you can easily select a previously established Control Point to turn back the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or software which often leaves behind unwanted files and settings It is also easy to undo a restore point selection if you change your mind Follow these steps to create a restore point using the System Restore utility 1 From the Start screen type Control Click Control Pane
12. By clicking on the Desktop tile from the Start screen you will find the Windows settings and features you are most familiar with Exploring Your Computer s Features 83 Exploring the Start screen For detailed information on the new Windows 8 functionality refer to the Windows Help and Support MABXtester App tiles Sample Image Windows Start screen Charms Use the Windows Charms to start apps find documents set up system components and perform most other computing tasks By swiping in from the right edge only for touch screen models or pointing the mouse pointer to the upper or lower right corner of your screen you will find a list of charms Search Share Start Devices and Settings Search This Charm allows you to search for most anything you need to locate on your computer It can help you find apps documents photos and your favorite music Share This Charm allows you to share music and photos with your favorite social Web sites Start This Charm allows you to view all of the available apps downloaded to your system Devices This Charm allows you to manage your hardware devices Settings This Charm allows you to manage your system settings 8 4 Exploring Your Computer s Features Exploring the desktop Tiles Tiles can be accessed and launched from the Start screen Typical Start screen tiles are the Desktop tile and Mail tile as well as tiles representing all other applic
13. another 20 minutes before you turn on the computer If the battery light does not glow after 20 minutes the battery may have reached the end of its useful life The battery appears not to power the computer for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power options via your Power Plans see Power Plans on page 77 Have you added a device that takes its power from the battery Is your software using the internal storage drive more Is the display power set to turn off automatically Was the battery fully charged to begin with All these conditions affect how long the charge lasts lf Something Goes Wrong 1 1 Q Keyboard problems After a period of time the battery will lose its ability to perform at maximum capacity and will need to be replaced This is normal for all batteries For more information on maintaining battery power see Changing the main battery on page 78 Keyboard problems You have connected an external keyboard and the operating system displays one or more keyboard error messages You may need to update your keyboard driver Refer to the documentation that came with the keyboard or to the keyboard manufacturer s Web site The keyboard you connected may be defective or incompatible with the computer Try using a different make of keyboard
14. antenna s used for this transmitter must not be co located or operating in conjunction with any other antenna or transmitter Canada Industry Canada IC This device complies with RSS 210 of Industry Canada CAUTION he installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The RF device shall not be co located with any other transmitter that has not been tested with this device Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device L utilisation de ce dispositif est soumis aux deux conditions suivantes 1 il ne doit pas produire de brouillage et 2 l utilisateur du dispositif doit tre pr t a accepter tout brouillage radio lectrique re u m me s il est susceptible de compromettre son fonctionnement The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed
15. certain minimum capacity to your computer The amount of space required for storing the recovery files varies by computer model Follow the procedure below to determine how much space you will need for storing your system s recovery files To create recovery media 1 From the Start screen begin typing Recovery Media Creator and click your selection or if you are in the Desktop move your pointer over the upper or lower right corner of the screen When the Windows Charms appear click the Search p Charm and in the Search field type Recovery Media Creator In the list that appears click your selection The TOSHIBA Recovery Media Creator dialog box displays TOSHIBA Create Recovery Media A recovery image of your computer is stored on the hard disk drive You can create recovery media from this image by using the TOSHIBA Recovery Media E Media Selection Title Media Set Status E V System Recovery Media DVD 4 7GB y Information Please insert blank media 3 DVDs Current Media Total Progress iy Verify eae Sample Image TOSHIBA Recovery Media Creator dialog box Getting Started 4 Recovering the Internal Storage Drive y 2 Select DVD or USB Flash from the drop down list depending on the type of external media you want to use NOTE If an external optical disc drive is attached the DVD option becomes available in the dialog box 3 Check the Informati
16. cooling system and the 3D Accelerometer available on certain models It alerts users to specific system conditions via pop up messages It also tracks the usage of the computer and related devices and logs service relevant information on the computer s internal storage drive The collected information includes device operation time and number of actuations or status changes e g number of power button and Fn key combination uses and AC adaptor battery LCD fan HDD sound volume wireless communication switch docking and USB information date of initial system use and also computer and device usage e g power settings battery temperature and recharging CPU memory and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very small portion of the total hard disk capacity approximately 3 MB or less per year This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA s authorized service providers Additionally TOSHIBA may use this information for quality assurance analysis Subject to the use restrictions above the data logged on the internal storage drive may be transferred to entities located outside of your country or region of residence e g European Union Tho
17. et ary Notifications Senne Search Remove ever ythi 4 and reinstall Windows Share F you ward O recptie pour PC oF tart Geer Coergietety pou cert reset A to factory segi Privacy Advanced startup Devices Sart wp Pom a Aror or dac Duch sta USA are or UVOL change your PCY tmas vetting Ang Windoes irto wing o restore Wincioss from s yiten mage Tha mi restar pour PC Wireless serena rad Mest now Ease of Access Cians urur cattinerc Sample Image PC settings screen 4 Click General 5 Scroll down to Remove everything and reinstall Windows and click Get Started The Reset your PC screen appears Sample Image Reset your PC screen Recovering the Internal Storage Drive Click the Next button The Do you want to fully clean your drive screen appears Select one of the following options Just remove my files Fully clean the drive The Ready to reset your PC screen appears Click the Reset button The Resetting your PC window appears When the process is complete your system will reboot your Windows operating system 04 Getting Started Recovering the Internal Storage Drive NOTE selecting the Fully clean the drive option may take several hours Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applicati
18. file s type size and creation date R RAM Random Access Memory Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare ROM Random Access Memory See RAM Read Only Memory See ROM reboot See boot restart removable disk A disk that can be removed from a disk drive A Flash drive is one example of a removable disk Glossary 1 53 resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels available horizontally and vertically restart Synonymous with reboot To reset the computer by reloading the operating system without turning the computer off See also boot RGB Red Green Blue monitor A monitor that reproduces all colors by mixing red green and blue light in various combinations RJ45 connector An eight wire connector used to connect a computer to a network ROM Read Only Memory Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the computer reads when you
19. light flashes amber It indicates that the system is suspended using the Windows operating system Sleep command system indicator lights Ono OH OW AC power light Battery light B Pe ieee ecco ON OFF light Wireless indicator light Sample Illustration Power and battery light locations Determining remaining battery power NOTE Wait a few moments after turning on the computer before trying to monitor the remaining battery power The computer needs this time to check the battery s remaining capacity and perform its calculations cE Move the pointer over the power icon in the notification area see Finding your way around the desktop on page 84 for more information on the notification area A pop up message displays the remaining battery power as a percentage With repeated discharges and recharges the battery s capacity gradually decreases A frequently used older battery does not power the computer for as long as a new battery even when both are fully charged Mobile Computing 15 Monitoring battery power TECHNICAL NOTE The computer drains the battery faster at low temper
20. message was displayed a program or driver may have prevented Windows from shutting down Data stored in the computer s memory has been lost Data stored in the computer s internal storage drive may not be affected Always save your data even when you are using Sleep mode If your battery fully discharges information that has not been saved will be lost Your computer can be configured to warn you when the battery is running low see What to do when the main battery runs low on page 75 If you are running on battery power it is recommended that you do not leave the computer in Sleep mode for long periods of time To charge the battery leave the computer plugged into a live wall outlet for several hours For more information see Charging the main battery on page 71 The AC power light is blinking If the AC power light is blinking try the following steps 1 Connect the AC adaptor to a different power outlet preferably in a different room If the computer starts normally there may be a problem with the AC outlet itself or the voltage level available from it 2 Verify that the AC adaptor is the correct unit for your computer model The computer may not be able to start from an AC adaptor that is rated for less current amperage than the computer requires even if the rated voltage is correct and the plug fits correctly in the DC IN socket The labels on the bottom of the computer and the AC adaptor show the spec
21. minimized 14 Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following Taiwan Unless approved for any model accredited low power radio frequency electric machinery any company trader or user shall not change the frequency increase the power or change the features and functions of the original design Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric machinery shall be immediately discontinued Operation of such products can be resumed only when they are modified and can no longer cause interference The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Copyright This guide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed however with respect to the use of the information contained herein
22. more information see the Windows online Help A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware Reduce the size of the color palette to one that is supported by the computer s internal display To change the display properties 1 Right click in a blank area of the Windows desktop 2 Click Personalize and then Display 3 Use the menu on the right hand side of the page to Adjust resolution Adjust brightness e Calibrate color Change display settings Project to a second screen Adjust Clear Type text 4 Click OK The display mode is set to Simultaneous and the external display device does not work Make sure the external monitor is capable of displaying at resolutions of 800 x 600 or higher Devices that do not support this resolution will only work in Internal External mode and not simultaneous mode lf Something Goes Wrong 1 21 Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your computer Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology Over a peri
23. of the screen When the Windows Charms appear click the Search f8 Charm and in the Search field type Registration In the list that appears click Registration and complete the registration process Failure to complete Product Registration will not diminish your rights under the Toshiba Standard Limited Warranty NOTE To register online an Internet connection is required 42 Getting Started To Shut down your computer To Shut down your computer 1 From the Start or Desktop screen move your pointer over the upper or lower right corner of the screen 2 When the Windows Charms appear click the Settings R Charm CAUTION Pressing the power button before shutting down the Windows operating system could cause you to lose your work Make sure the system indicator panels storage drive light and the drive in use light are off If you turn off the power while a disk disc is being accessed you may lose data or damage the disk disc and or drive 3 In the lower right of the screen click the Power W icon Shut down option x Shut down Available Restart Power a Notifications Power Keyboard Sample Image Shut down 4 Highlight Shut down while holding the Shift key and then click the Shut down option The computer closes all open applications shuts down the operating system and then turns off To Restart your computer 1 From the Start or Desktop screen move your pointer over the u
24. outdoors is subject to licensing Pour empecher que cet appareil cause du brouillage au service faisant I objet dune licence il doit etre utilize a l interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage maximal Si le matriel ou son antenne d emission est installe a l exterieur il doit faire l objet d une licence y CAUTION This device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range Industry Canada requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands These radar stations can cause interference with and or damage this device NOTE The above caution applies to products that operate with an 802 11a radio device EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards C This product is carrying the CE Mark in accordance with the related European Directives The party responsible for CE Marking is TOSHIBA Europe GmbH Hammfelddamm 8 41460 Neuss Germany Supplementary The product complies with the Information requirements of the Low Voltage Directive 73 23 EEC the EMC Directive 89 336 EEC and or the R amp TTE Directive 1999 5 EC The European Uni
25. problems you are most likely to encounter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding 110 If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press Ctrl Alt and Del simultaneously once The Windows Task Manager window appears 2 Click the Task Manager tab If a program has stopped responding the words not responding appear beside its name in the list lf Something Goes Wrong 1 1 1 Problems when you turn on the computer 3 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 4 Close the remaining programs one by one by selecting the program name then End Task Closing all programs should allow you to continue working If it does not power off your computer and then restart it Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sure you attached the AC adaptor and power cord cable properly Press and hold the power button for at least 10 seconds If you
26. recovery media 45 installing drivers and applications 54 internal storage drive 44 refresh your PC 49 reset your PC 51 restoring from recovery media 48 Recovery Media Creator 108 recycle bin icon 85 refresh your PC with user s data 49 registering computer 41 restart computer 42 restore points troubleshooting 128 running computer on battery power 69 S safety computer 80 disposing of computer 80 icons 27 precautions 34 safety precautions battery 79 saving files 67 selecting a place to work 29 power plan options 77 video cables 59 Service Station 108 setting low battery notifications 75 setting up AC adaptor 37 adding memory optional 44 communications 86 computer 37 software 41 work environment 29 settings customize computer settings 60 display output 59 Shut down computer 42 43 Index 1 DO icon 42 43 Sleep and Charge 102 Sleep mode 43 sounds recording 88 speakers using external 89 Start screen exploring the 82 starting an app 66 starting an app from Start screen 66 Startup menu problem solving 113 supervisor password deleting 99 supervisor password set up 98 system indicator lights AC power 37 LEDs 39 40 73 74 89 System Settings 101 T taking care of battery 79 taskbar 85 television adjusting display 60 Tiles Start screen 84 tips for computing 63 Toshiba online resources 68 registering computer Toshiba Web site 41 worldwide offices 133 TOSHIBA Application Installer 10
27. should be next to the keyboard to avoid a reach If you have to reach the arm should be supported in the forearm area by the desk surface or the chair arm supports 32 Getting Started Selecting a place to work Alternative keyboards such as the split curved keyboard may improve shoulder and arm comfort Select a mouse that is comfortable for you to use Don t rest your wrists on the edge of the keyboard or on the work surface when typing The monitor should be about an arm length away while sitting back in the chair The monitor should be centered in front of your body The top of the monitor should be at or slightly below eye level A monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles If you use bifocals you may need to lower the monitor Alternatively you might consider customized prescription computer glasses Learn to touch type so that you don t have to look down at the keyboard Type with straight wrists Type lightly Learn the keyboard shortcuts for your applications You will be more productive Use the pointing device e g touch pad Accupoint or tablet pen whichever is available with your notebook computer or other optional pointing devices like mouse or trackball with a comfortable hand posture Avoid awkward hand postures or high gripping force It is helpful to change the type of pointing device that you use on
28. the DC IN on the side of the computer 2i J C Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet B The AC power light on the indicator panel glows white AWARNING Never attempt to connect or disconnect a power plug with wet hands Failure to follow this instruction could result in an electric shock possibly resulting in Serious injury The computer s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows white when the main battery is fully charged Is unlit when the main battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor NOTE If the AC power light flashes amber during charging either the main battery is malfunctioning or it is not receiving correct input from the AC power supply 40 Getting Started Charging the main battery Charging the main battery NOTE The computer battery is not accessible by the user Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery lig
29. the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files 36 Getting Started Selecting a place to work CAUTION Handle discs carefully Avoid touching the surface of the disc Grasp it by its center hole and edge If you handle the disc incorrectly you could damage the disc and possibly lose data Scan all new files for viruses This precaution is especially important for files you receive via email or download from the Internet Occasionally even new programs you buy from a supplier may contain a computer virus You need a special program to check for viruses Important information on your computer s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer WARNING Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the underside of the computer s Alwa
30. the startup files Under the default startup sequence the computer looks for the startup files in the external media before checking the internal storage drive bus An electrical circuit that connects the central processing unit CPU with other parts of the computer such as the video adapter disk drives and ports It is the pathway through which data flows from one device to another See also bus speed frontside bus bus speed tThe speed at which the central processing unit CPU communicates with the other parts of the computer Glossary 1 45 cache A section of very fast memory in which frequently used information is duplicated for quick access Accessing data from cache is faster than accessing it from the computer s main memory See also CPU cache LI cache L2 cache CD An individual compact disc See also CD ROM CD ROM Compact Disc Read Only Memory A form of high capacity storage that uses laser optics instead of magnetic means for reading data See also CD Compare DVD ROM Central Processing Unit CPU The chip that functions as the brain of the computer It takes information from outside sources such as memory or keyboard input processes the information and sends the results to another device that uses the information character Any letter number or symbol you can use on the computer Some characters are non printing characters such as a paragraph break in a word processing program A ch
31. to hold these files In this case Windows will prompt you to either permanently delete the file s or cancel the deletion f you delete a file of any size from an external media or flash media it does not go into the Recycle Bin The file is permanently deleted s Permanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help NOTE If you place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it or see Help file on page 136 Taskbar Each time you open a program a button associated with that program appears on the taskbar With some programs a button appears on the taskbar for each document or window you open You can use these buttons to quickly switch between the programs or windows To make a program or window the currently active one click the associated taskbar button Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications To learn more about each task position the pointer over the icon for a few moments and a short description of the task appears 86 Exploring Your Computer s Features Windows Store Typical tasks in the notification area are
32. you type Temporarily disable the touch pad so that it does not respond to touch or button presses while you type See Disabling or enabling the touch pad on page 58 Adjust the sensitivity of the touch pad so that it is less responsive to accidental light taps and lighter finger pressure NOTE Touch pad setting options vary by computer model The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel For more information please visit support toshiba com 58 Getting Started Using external display devices Disabling or enabling the touch pad The touch pad is enabled by default To enable disable the touch pad press F5 For more information see Disabling or enabling the touch pad on page 138 Connecting an external device NOTE Depending on your system some models may include USB 3 0 port s To distinguish these ports please look for the blue inset within the USB 3 0 port if available You can easily attach an external device your computer To do this 1 Read the directions that came with the device to see if you first need to install new software 2 Connect the device s video or USB cable to the port on the computer and to the device 3 Connect the device s power cable to a live electrical outlet if applicable 4 Turn on the external device if applicable Your computer may automatically detect the external device Using ext
33. 39 Keyboard Function KeyS cccccccceseeseseeees 139 Zoom Display resolution cceeeseeeeeees 139 Appendix B Power Cord Cable Connectors 140 GIOSSANY ceececcscescecseseescssssssscsscssesssstssssssssstssnsessesstsesseseneetsaeees 141 Introduction ibe 24 Welcome to the world of powerful portable multimedia computing With your Toshiba computer your work and entertainment can accompany you wherever you go Your computer is ENERGY STAR qualified Toshiba is a partner in the Environmental Protection Agency s EPA ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to dim the display after 10 minutes of inactivity and enter the low power Sleep mode which shuts down the system after 15 minutes of inactivity in AC power mode We recommend that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep mode by pressing the power button See the Mobile Computing section of the Toshiba User s Guide for more information on using power management settings to conserve computer energy I
34. 9 TOSHIBA Function key zooming in 139 zooming out 139 TOSHIBA Function Keys functions 135 touch pad using 55 traveling tips 80 troubleshooting 119 AC power light is blinking 112 battery light is blinking 112 bookmarked site not found 116 checking device properties 117 computer will not start 111 contacting Toshiba 132 corrupted damaged data files 123 data entire system backup 129 Device Manager 116 display error message 120 display problems screen is blank 119 error message warning resume failure 112 Error checking 121 external display problems 120 external keyboard 119 external monitor 119 good computing habits 126 hard disk drive is slow 123 high pitched noise 123 installing hardware software 130 keyboard 119 keyboard will not respond 111 memory problems 117 missing files trouble accessing a drive 121 power and batteries 118 printer 124 restore points 128 screen does not look correct flickers 120 slow Internet connection 115 sound system 123 trouble running programs 123 URL address not found 116 USB Sleep and Charge cannot use 131 USB Wakeup function does not work 132 1 60 Index Windows operating system not Windows Store 86 working 113 wireless networking 87 wireless networking 125 troubleshooting 125 U USB Sleep and Charge cannot use 131 USB Wakeup function does not work 132 user password deleting 100 user password setting 100 using a microphone 88 computer lock 62 eco power plan 78 Mem
35. CAUTION Ihe recovery process deletes information stored on the internal Storage drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 67 NOTE During the recovery process your computer must be connected to an external power source via the AC adaptor If you have created recovery media for your system you can restore your system from such media if necessary For example if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media For instructions on creating recovery media see Creating recovery media on page 45 NOTE When you restore your system only the operating system files applications and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be sure to separately save the files you have created to external media using Windows or another backup program For more information see Backing up your work on page 67 To recover your internal storage drive from recovery media 1 Make sure your computer is turned off 2 Do one of the following If your recovery files are on DVDs insert the first recovery DVD into your optional external writable optical disc drive Consult the documentation that came with your optical disc drive to learn how to load the DVD while the computer is powered off If you
36. Current time Power usage mode network connectivity status and speaker volume To activate a specific task click the appropriate notification area icon Notifications There are many types of notifications you can employ to help you with the many tasks you perform every day User experience notifications can be set for toast tile badge and raw notifications Toast notifications Designed for time sensitive delivery of personalized content such as an instant message from a friend Tile notifications Used by applications that are not currently running with an at a glance characteristic giving you a quick preview of the subject line of your latest email or the current weather conditions Badge notifications A specialized type of tile notification shown on the Start screen tile using glyphs to indicate the number of applications that have updates available or the status of a running application Raw notifications These run a background task on behalf of an application while that application is not running in order to make available the latest content such as an online newspaper Windows Store Although many applications will be pre installed or built in to your computer you will also have the ability to download many other applications with the click of your mouse In the Windows Store you can search for and browse thousands of apps all grouped into easy to find categories Setting up for communications
37. DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF THE USE OF THE COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION YOU AND NOT TOSHIBA ASSUME FULL RESPONSIBILITY FOR SUCH USE FCC Notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help NOTE Only Peripherals complying with the FCC Class B limits may be attached to this equipme
38. E YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data please make periodic back up copies of all the data stored on the hard disk or other storage devices as a precaution against possible failures alteration or loss of the data IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA OR ANY OTHER DAMAGE RESULTING THEREFROM WHEN COPYING OR TRANSFERRING YOUR DATA PLEASE BE SURE TO CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY COPIED OR TRANSFERRED TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY Critical Applications The computer you have purchased is not designed for any critical applications Critical applications means life support systems medical applications connections to implanted medical devices commercial transportation nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage ACCORDINGLY TOSHIBA ITS AFFILIATES AND SUPPLIERS
39. Finding your way around the desktop 64 Windows Store c cccecceccececcersereecersersetersersareeeerens 86 Setting up for communications 86 Connecting your computer to a network 87 Exploring audio features csc 88 Recording SOUNCS cccceccesceecessseeeseseeeeeeees 88 Using external speakers or headphones 89 Using the Web Camera ccecce 89 Using the Memory card reader 90 Inserting memory Media 90 Removing memory MEAIA cceeeeeceeseeeeees 91 Chapter 5 Utilities occ escsscssesssscestsssssssssseseseeeneeeees 92 Desktop ASSIST eerren 93 Media amp Entertainment uu eee 94 Tools amp Utilities 95 Support amp RECOVETY ccenn 96 eco UUN eerren S 97 Setting passwords eeeeeeereeererreree 98 Using a supervisor password 98 USING a user password ssie 100 Deleting a user password 100 System Settings tisisestxtcieen ieee 101 Sleep and Chae ccecccccccsssseecesseeeeesseeeseees 102 USB Sleep and Charge uu cece eee 102 Enabling Disabling USB Sleep and Charge 104 Power supply mode SettingS 0 104 29 Contents FUNCION KOV zr a se eceerstaate ctacseee 105 PC Diagnostic Tool Utility oo eee 106 PC Health Monitor 107 Recovery Media Creator 108 Service Station 108 TOSHIBA Application Installer 109 Chapter 6 If Something Goes Wrong 110 Problems that are easy to fiX ccnn 110 Problems when you turn on the computer
40. NT Some programs have an automatic save feature that can be E activated This feature saves your file to the internal storage drive at i d preset intervals See your software documentation for details 63 64 NOTE Learning the Basics Using the keyboard gt Back up your files to external media on a regular basis Label the backup copies clearly and store them in a safe place It is easy to put off backing up because it takes time However if your internal storage drive suddenly fails you will lose all the data on it unless you have a separate backup copy For more information see Data and system configuration backup in the Windows operating system on page 127 and optimize disk space and improve performance Scan all new files for viruses This precaution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both The Windows operating system records information such as your desktop setup during its shutdown procedure If you do not let the Windows operating system shut down normally details such as new icon positions may be lost Using the keyboard Your c
41. Reset your PC on page 51 Advanced options Clicking this option presents you with another set of options System Restore System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly Restore points are created o amp When new hardware or software is installed o Manually by the user System Image Recovery Windows will Recover the Operating system using a specific image provided by the user Automatic Repair This feature automates the repair process The Operating System will automatically look for problems and repair them if possible Command Prompt The command prompt is a very powerful tool for advanced users lf Something Goes Wrong 1 1 D The Windows operating system is not working Startup Settings In previous Operating Systems the majority of the options found on this menu were available by pressing the F8 key during the Windows boot process Enable low resolution video mode Restarts Windows using your current video driver at low resolution This allows you to reset your display settings in the event they have been improperly set Enable debugging mode Starts Windows in an advanced troubleshooting mode Enable boot logging Creates a file that lists all the drivers that are installed during Startup Enable Safe Mode Starts Windows with a minimal set of drivers and services If the computer starts and
42. TOSHIBA Leading Innovation gt gt gt Satellite Satellite Pro U800t Series Users Guide If you need assistance Technical support is available online at Toshiba s Web site at support toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 110 in this guide GMAD00348010 01 13 2 AWARNING Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling For the state of California only Model Satellite Satellite Pro U800t Series Recordable and or ReWritable Drive s and Associated Software Warranty The computer system you purchased may include Recordable and or ReWritable optical disc drive s and associated software among the most advanced data storage technologies available As with any new technology you must read and follow all set up and usage instructions in the applicable user guides and or manuals enclosed or provided electronically If you fail to do so this product may not function properly and you may lose data or suffer other damage TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FRE
43. To connect to the Internet you need A browser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet A way to connect to the ISP for example Wi Fi LAN broadband connection etc Exploring Your Computer s Features 8 Setting up for communications N Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software external hardware or services Availability of public wireless LAN access points may be limited Your system comes with a wireless LAN module This is a technology that expands wireless communication beyond networking equipment and can connect many different kinds of electronic devices without the need for cables For information on how to set up a wireless connection refer to your wireless networking device documentation or your network administrator NOTE To enable or disable wireless communication use the F12 key For more information see TOSHIBA Function Keys on page 135 NOTE When Airplane mode is OFF the wireless indicator light amp will be lit For help with common Wi Fi networking problems see Wireless networking problems on page 125 Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports Accessing a network To access a netwo
44. a regular basis to avoid working in just one hand posture Taking breaks and varying tasks hS Change they way you work so that you are not stuck in the same posture for long periods of time Some people find it comfortable to occasionally stand while using the notebook To do this properly the notebook needs to be on an elevated surface Make sure you follow the Good Working Posture points mentioned above while working Getting Started 33 Selecting a place to work gt Sd Take short strategically spaced rest breaks to avoid eye strain and body fatigue For example stand up and walk around or stretch for a few minutes every hour Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline If stress at work is affecting your health try to identify the sources of the stress and evaluate ways to reduce the stress Mobile computing tips When using the notebook at airports on airplanes or trains or at meetings make sure that you take the time to consider the points just mentioned When working on the road it may be difficult to set up the notebook in an optimal position In these situations it is important that you take frequent breaks and change your posture frequently to relieve the excess loads on your body Be creative when in a hotel room use a rolled up blanket or pillows to provide back support or to provide arm support To posit
45. ack up Be sure to save your work to external media before executing the recovery see Backing up your work on page 67 Getting Started ol Recovering the Internal Storage Drive 6 Click the Next button to begin The Ready to refresh your PC screen appears Sample Image Ready to refresh your PC screen You will be prompted to refresh your system 7 Click the Refresh button 8 Your system will restart The Refreshing your PC window appears When the process is complete your system will reboot your Windows operating system Reset your PC CAUTION The recovery process deletes information stored on the internal Storage drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 67 NOTE During the recovery process your computer be must connected to an external power source via the AC adaptor 1 From the Start or Desktop screen move your pointer over the upper or lower right corner of the screen 2 When the Windows Charms appear click the Settings eq Charm 5 Getting Started Recovering the Internal Storage Drive 3 Click Change PC Settings The PC settings window appears PC settings picasso g You Neve 660 CA pemiat e Soe fore MaD par your pp are wun Personalize Refresh your PC without affecting your files F your PC anit urren wel you cat refresh E wE leery your preteen free Users VERO a Ofer perona f
46. agement options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes CAUTION Changes to these settings may result in system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset configuration For assistance with setup changes contact Toshiba s Customer Support Center Charging batteries The battery needs to be charged before you can use it to power the computer CAUTION Always use the AC adaptor specified by Toshiba You can order a Toshiba AC adaptor from Toshiba s Web site at accessories toshiba com NOTE Battery charge time may vary depending on the applications power management settings and features used Charging the main battery The battery needs to be charged before you can use it to power the computer To charge the main battery plug the computer into a live electrical outlet The battery charges whether the computer is on or off 2 Mobile Computing Charging batteries TECHNICAL NOTE The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications features and devices Your computer s Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery
47. anager provides a way to view the properties of a device Properties include the name of the manufacturer the type of device the drivers installed and the system resources assigned to the device To check a device s properties 1 From the Start screen type Device The search feature appears Click Settings From the list of device s click Device Manger To view the device s installed double click the device type The operating system displays the device Properties dialog box which provides an array of tabs They may include The General tab which provides basic information about the device The Resources tab which lists resources assigned to the device This tab does not appear if the device is not using resources The Driver tab which displays the drivers being used by the device This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem The tabs that appear in the dialog box vary from one device to another For more information about Device Manager refer to Windows online Help Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related Your computer has two memory module slots Both slots are located under the keyboard and should only be accessed by a Toshiba authorized service provider TECHNICAL NOTE You must have at least one memory m
48. aracter occupies one byte of computer storage Charm Charms Start screen icons that slide out from the right side of the screen and direct you to various Windows functions chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated See also double click color palette A set of specified colors that establishes the colors that can be displayed on the screen at a particular time compatibility The extent to which computers programs or devices can work together harmoniously using the same commands formats or language as another configuration 1 The collection of components that make up a single computer system 2 How parts of the system are set up that is configured controller A device that controls the transfer of data from a computer to a peripheral device and vice versa For example disk drives monitors keyboards and printers all require controllers 1 46 Glossary CPU See Central Processing Unit CPU CPU cache A section of very fast memory residing between the CPU and the computer s main memory that temporarily stores data and instructions the CPU will need to
49. are using the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the ON OFF indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the AC power light If the indicator is glowing the computer is connected to a live external power source The computer starts but when you press a key nothing happens Verify that the active program accepts text input Try clicking your mouse on an area where you can type text and try typing again Your computer may be in Sleep mode and have a software or resource conflict When this happens turning the power on returns you to the problem instead of restarting the system To clear the condition press Ctrl Alt and Del simultaneously Then shut down the computer via software or follow the steps if your program stops responding see Problems that are easy to fix on page 110 1 1 2 lf Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE Windows Error Recovery Windows did not shut down successfully message To continue select Start Windows normally This can happen if the computer was put into Sleep mode and the battery has discharged If you performed a shutdown before this
50. at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery periodically Please see Maintaining your battery on page 80 for procedures If the computer is continuously operated on AC power either through an AC adaptor or a port replicator if applicable to your system for an extended period more than a month the battery may fail to retain a charge This may shorten the life of the battery and may cause the battery meter to be inaccurate NOTE For best performance when playing streaming media especially streaming video either power the computer from its AC adaptor or set up a power plan that keeps the computer running at full performance even when powered from its battery For more information about Windows power plans see Power Plans on page 77 The computer also has an internal real time clock RTC battery The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information It maintains this information for up to a month while the computer is turned off Mobile Computing 11 Charging batteries only charge while the computer is turned on 2 G TECHNICAL NOTE Depending on your system the RTC battery may A Power management Your computer ships with the power man
51. ations downloaded to your system Exploring the desktop You can use its features to start applications find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system Finding your way around the desktop Your computer s desktop includes several standard features icons taskbar notification area notification and background pattern a k rt ir Notifications TOSHIBA Leading Innovation gt gt gt Taskbar Notification area Sample Image Windows Desktop screen Icons An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area Exploring Your Computer s Features 85 Exploring the desktop You may see various icons displayed on your system desktop for example gt _ Recycle Bin Holds files you have deleted You may be able to mo retrieve these files until you empty the Recycle Bin s TECHNICAL NOTE If you delete a large number of files or very large files from the internal storage drive there may be insufficient space available in the Recycle Bin
52. attery pack fully discharges Disposing of your computer A WARNING Never attempt to dispose of a computer by burning or by throwing it into a fire and never allow exposure to a heating apparatus e g microwave oven Heat can cause a computer to explode and or release caustic liquid both which may possibly cause serious injury Discard this computer in accordance with applicable laws and regulations Disposal of this product may be regulated due to environmental considerations For disposal reuse or recycling information please contact your local government In addition Toshiba s recycling initiatives include recycling programs events and consumer promotions For details please visit us toshiba com green Notice regarding CR coin cell batteries applicable to California U S A only Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate Traveling tips The environmental precautions listed in Selecting a place to work on page 29 also apply while traveling Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at acc
53. atures Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can Plug the computer into an external power source and recharge the main battery Save your work and turn off the computer If you do not manage to do any of these things before the main battery completely runs out of power the computer automatically enters Hibernation mode and turns itself off Hibernation mode keeps track of where you were so that when you turn on the power again you can continue where you left off Setting battery notifications You can set two notifications Each notification can be set to alert you when a specified percentage of remaining battery power has been reached You can also set the computer to enter Sleep mode or Hibernation mode or to completely shut down when the notification goes off To change the default notification settings 1 While on the desktop click the Battery Wil icon in the notification area 2 Click More power options The Power Options window appears 3 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 16 Mobile Computing Monitoring battery power 4 Click Change advance
54. b 6 Click the Check button The Error Checking box appears The system will alert you if you need to scan the drive 7 Evenif you do not need to scan the drive for errors you can scan by clicking Scan drive Error checking tests and repairs the storage drive lf Something Goes Wrong 1 23 Sound system problems Your hard disk seems very slow If you have been using your computer for a long time your files may have become fragmented Run Disk Defragmenter To do this 1 Move your pointer over the upper or lower right corner of the screen When the Windows Charms appear click the Search F Charm then click Settings and in the Search field type Defragment Click Defragment and Optimize Drives From the Optimize Drives menu click the drive you wish to defragment 4 Click the Optimize button The system will display the status as it optimizes and defragments the drive Your data files are damaged or corrupted Refer to your software documentation for file recovery procedures Many software packages automatically create backup files You may also be able to recover lost data using utility software Consult your network administrator Some programs run correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs sound system problems No sound is coming from the computer s sp
55. battery pack from the computer Do not try to disassemble a battery pack Do not overcharge or reverse charge a battery Overcharging will shorten its life and reverse charging could damage it Avoid touching the metal terminals of the battery with another metal object Short circuiting the battery can cause it to overheat and may cause damage to the battery or the computer Do not incinerate a spent battery as this could cause it to explode and release caustic liquid If a battery is leaking or damaged replace it immediately Use protective gloves when handling a damaged battery To replace the main battery use an identical battery that you can purchase through the Toshiba Web site at accessories toshiba com A reverse polarity condition should be avoided with all batteries The main battery is designed so that it cannot be installed in reverse polarity Charge the battery only in the computer or in a battery charger designated as an approved option When you install the battery pack you should hear a click when it is seated properly Do not expose the battery pack to fire The battery pack could explode 80 Mobile Computing Disposing of your computer Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter To fully discharge your battery pack Periodically disconnect the computer from a power source and operate it on battery power until the b
56. ceseecseeseseeseneeeenens 66 Starting an app from the Start screen 66 SAVING YOUN WOFK ccecceccseccessesessseeseseeeeeteeeeeeneens 67 Backing UP YOUP WOFK encreire 6 Toshiba s online resources ccccecesseeeeeseeeeees 68 Chapter 3 Mobile COMPUTING eee 69 Toshiba s energy Saver C SIQN cccccccecceeseeeeee 69 Running the computer on battery power 69 Battery Notice oo ccccssscssseseeesssssseseeeessssees 70 Power management 71 Charging batteries 71 Charging the main battery 71 Charging the RIC battery cena 12 Monitoring battery DOWEL ceceeseeeeeeeeeereees 13 Determining remaining battery power 74 What to do when the main battery runs low 75 setting battery notifications cee 15 Conserving battery power ou eee eee 76 POWO la a sheen aces ee 1 Using the eco power plan ocsssccscccceneserernss 18 Changing the main battery ene 78 Taking care of your battery 0 0 0 eeeeeeseeeeeee 19 Safety precautions ou cece cece eeeeeeeesneeeneen 79 Contents 21 Maintaining your battery ccce 80 Disposing Of your COMPUTED ssec 80 TRAV GING TDS srncie e 80 Chapter 4 Exploring Your Computer s Features 0 00e 82 Exploring the Start screen 82 CVA INAS sesecoreact step naetestaneetesenwunbetootaienaeaneenceaet 83 WANG Scosche E abe E E E E EE 64 Exploring the desktop ccecceseeeseesseeeeeeeesneees 64
57. change the system in some way such as installing a new program or adding a device If you experience any of these problems use the options in the Startup menu to fix the problem Using Startup options to fix problems If the operating system fails to start properly you may need to troubleshoot the Operating System and or its settings There are several options to choose from depending on the severity of the problem and your level of expertise with computers If Windows fails to start properly twice the Windows Boot menu will launch To enter the Boot menu manually 1 Press Ctrl Alt and Del simultaneously once 2 Press the Power button in the lower right corner of your screen 3 Click the Restart option from the menu 4 Click Troubleshoot from the menu 1 1 4 lf Something Goes Wrong The Windows operating system is not workin p 8 SY 8 You now have several options Refresh your computer Your files and personalization settings won t change Your computer settings will be changed back to their defaults Your Apps from the Windows Store are retained Apps you installed from discs or Web sites are removed A list of removed apps is saved to your desktop For more information see Refresh your PC with user s data on page 49 Reset your computer o All of your personal files and apps are removed Your computer settings are changed back to their defaults For more information see
58. configure your system to best meet your individual needs Together these allow you to ascertain certain system details set additional options or change default options These utilities are described in this chapter NOTE The utilities described in this chapter and the icons shown in the Sample images are applicable only if the related utility is available on your system Desktop Assist eco Utility Supervisor password User password System Settings Sleep and Charge Function Key PC Diagnostic Tool Utility PC Health Monitor Recovery Media Creator Utilities Desktop Assist 93 Service Station TOSHIBA Application Installer Desktop Assist The Desktop Assist provides quick access to computer functions and allows you to customize a range of computer settings To access Desktop Assist from the Start screen begin typing Desktop Assist or while in the Desktop screen double click the Desktop Assist icon The Desktop Assist window appears TOSHIBA z x D TOSHIBA i Resolution Plug in for Aedia Gt Entertainment Tools amp Utilities Support amp Recovery Favorite Links Control Mel Sample Image Desktop Assist window The Desktop Assist offers several options Media amp Entertainment Tools amp Utilities Support amp Recovery 904 Utilities Desktop Assist Media amp Entertainment The feature available in this categ
59. croll Repeat to scroll a longer distance Example 1x a Sample Illustration Tap once to select a 2x F Sample Illustration Tap twice to open B Sample Illustration Click the secondary right hand control Sample Illustration Vertical scrolling active area Sample Illustration Horizontal scrolling active area Getting Started 5 Using the touch pad To Do the following Example Zoom in out To zoom In lt Place two fingers close together on the touch pad and then slide them apart Sample Illustration Zooming in To zoom out Place two fingers slightly apart on the touch pad and then slide them together Sample Illustration Zooming out Adjusting touch pad settings While you are typing the on screen pointer may seem to move or jump around by itself to random locations on the screen The on screen pointer may also seem to automatically select text click buttons and activate other user interface elements For help with these problems try one or more of the following Try adjusting your typing technique to avoid accidental contact with the touch pad You may be inadvertently brushing the touch pad with the heel of your hand as you type Also accidental light touches or taps on the touch pad may select an item or text on the screen and potentially the item or text may be replaced by the next character
60. d and then enter it again to verify 6 Click Set NOTE Under User Policy this option may or may not ask for password verification 7 Click OK to save your password as a text file 8 Click Save 9 Click OK Deleting a supervisor password To delete a supervisor password 1 To access Supervisor Password from the Start screen begin typing Supervisor Password or while in the Desktop screen double click the Desktop Assist icon 2 Click Tools amp Utilities 3 Click the Supervisor Password icon A pop up screen appears asking for a password 4 Enter your password 5 Click Delete An authority verification pop up screen appears 6 Click Delete 7 Enter the password and then click Verify 8 Click OK to exit 1 00 Utilities Setting passwords Using a user password A user password provides power on password protection Setting a user password CAUTION lf you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To register a password for the power on password functions 1 To access User Password from the Start screen begin typing User Password or while in the Desktop screen double click the Desktop Assist icon Click Tools amp Utiliti
61. d create and attempt to print a short test file using Notepad If a Notepad file prints correctly the problem may be in your original file If you cannot resolve the problem contact the printer s manufacturer The printer will not print what you see on the screen Many programs display information on the screen differently from the way they print it See if your program has a print preview mode This mode lets you see your work exactly as it will print Contact the software manufacturer for more information lf Something Goes Wrong 1 a5 Wireless networking problems Wireless networking problems NOTE e e This section provides general troubleshooting tips for networking problems specifically wireless Wi Fi networking The terms and concepts used assume a basic understanding of networks and may be for more advanced users If you need assistance or if you are not familiar with the terminology please see Windows Help and Support or contact your computer technician If your computer is equipped with an internal Wi Fi adapter verify that Airplane mode is OFF the wireless indicator light P will be lit Verify that your computer can detect access points or routers If it can detect a Wi Fi access point or router then it may be a configuration issue Verify that signal strength is good using the utility provided with the Wi Fi adapter If another computer is on the same network verify that i
62. d directory A container for organizing files saved to a disk A folder is symbolized on screen by a graphical image icon of a file folder A folder can contain files and other folders format verb To prepare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus Function key 1 A feature in which certain keys in combination with the Fn key can set system options or control system parameters such as the battery save mode 2 A key or combination of keys that activates a memory resident program function keys The keys labeled F1 through F12 typically located on the keyboard Their function is determined by the operating system and or individual programs G ground A conductor to which all components of an electric circuit are connected It has a potential of zero 0 volts is connected to the earth and is the point of reference for voltages in the circuit H hard disk A storage device composed of a rigid platter or platters that can be magnetically coded with data Hard disks hold much more information than some external media and are used for long term storage of programs and data The primary or only hard disk in a computer is usually fixed but some co
63. d power settings The Advanced settings tab of the Power Options window appears 5 Double click Battery to display the battery options Advanced settings gt Select the power plan that you want to customize and E then choose settings that reflect how you want your computer to manage power W Change settings that are currently unavailable Balanced Active yv Battery Critical battery action Low battery level E Critical battery level On battery 5 Plugged in 5 Low battery notification Low battery action Reserve battery level Restore plan defaults Ok Canc Sample Image Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors such as How the computer is configured How much you use the internal storage drive optical disc drive or other optional devices Where you are working since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery Enable Sleep or Hibernation which saves power when you turn off the computer and turn it back on again o Use the Windows power saving option plans These power saving options control the way in which the computer is configured By using them yo
64. de your finger across the touch pad or move a mouse connected to your computer To Do the following Example Move the on screen Slide your finger across the touch pad in the pointer direction you want to move the pointer apc To move the pointer a longer distance slide your finger several times across the touch a pad in the preferred direction Sample Illustration Pointer moves to the right 56 Getting Started Using the touch pad To Do the following Select an item 1 Move the pointer to the item you want to 2 Open or activate an 1 item Right click an item 1 2 This feature varies by program Check your program documentation for specific select Do one of the following Tap the touch pad once OR Press and release the primary left hand control button Move the pointer to the item you want to open activate Do one of the following e Tap the touch pad twice in rapid succession OR Press and release the primary control button twice in rapid SUCCESSION Move the pointer to the item you want to right click Press and release the secondary control button instructions on right clicking Scroll vertically Slide your finger along the right edge of the touch pad in the direction you want to scroll Repeat to scroll a longer distance scroll horizontally Slide your finger along the bottom edge of the touch pad in the direction you want to s
65. ding to the seriousness of the risk and icons highlight these instructions as follows Indicates an imminently hazardous situation which if not avoided will result in death or serious injury AWARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious injury A CAUTION Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury CAUTION Indicates a potentially hazardous situation which if not avoided may result in property damage NOTE Provides important information Other icons used Additional icons highlight other helpful or educational information TECHNICAL NOTE This icon indicates technical information about the computer HINT This icon indicates helpful hints and tips DEFINITION This icon indicates the definition of a term used in the text A ON 20 Introduction Other documentation Your computer s features and specifications Certain computer chassis are designed to accommodate all possible configurations for an entire product Series Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis unless you have selected all those features This information applies to all the features and icons described in this guide Below are examples of some of the many possible icons us
66. dow Support amp Recovery tab Utilities O eco Utility eco Utility The eco Utility monitors your power savings from using the eco power plan by tracking real time power consumption and accumulated savings over time To access the eco Utility 1 From the Start screen begin typing eco Utility or while in the Desktop screen double click the Desktop Assist icon 2 Click Tools amp Utilities 3 Click eco Utility The eco Utility window appears TOSHIBA X eco Mode On eco Level eee Power plan eco nomes EL Daplay bnghtness 9 Tum off display Level 20 2 minutes eco Mode Dimmed brightness i Dim display after Level 0 1 minute Turn off hard disk L Put computer to sleep 3 minutes 5 minutes om LED tluminatior ot Current power consumption 7 W Option Clow Sample Image eco Utility window 4 To activate the eco power plan select eco Mode on the left side 5 Click the eco Mode button 6 Click Close For more information on the eco power plan and utility click the Help button at the bottom of the window 98 Utilities Setting passwords Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files When you set a password you must enter the password before you can work on your computer again TOSHIBA supports different types of passwords on your comp
67. e on page 41 After starting your computer for the first time you may want to Connect external devices see Connecting an external device on page 58 Connect an external monitor see Using external display devices on page 58 Adding memory optional Your computer comes with enough memory to run most of today s popular applications You may want to increase the computer s memory if you use complex software or process large amounts of data Contact the location you purchased the computer at for more information on adding memory to your computer Toshiba will not be responsible for any product damage data loss service or part replacement made necessary by improper installation of a memory module Recovering the Internal Storage Drive NOTE To purchase an optional external writable optical disc drive or a USB Flash drive visit the Toshiba Web site at accessories toshiba com Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary The following internal storage drive recovery options are available Recovery option Description Creating recovery This option allows you to create the recovery media you media will use to restore your computer See Creating recovery media on page 45 Restoring from This option allows you to restore your system from the recovery media recovery media you created See Restoring from recovery media on pag
68. e 48 Refresh your PC This option allows you to refresh your system without with user s data losing your data See Refresh your PC with user s data on page 49 Getting Started 45 Recovering the Internal Storage Drive Recovery option Description Reset your PC This option allows you to remove all data from your system and reinstall Windows See Reset your PC on page 51 A recovery image of your computer is stored on the internal storage drive and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below However it is strongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media It is strongly recommended that you create recovery media before using your system for the first time See Creating recovery media on page 45 and Restoring from recovery media on page 48 NOTE s During the recovery process your computer must be connected to an external power source via the AC adaptor s When you restore your system only the operating system files applications and drivers originally shipped with the computer are restored Any files that you created ar
69. e AVC VC 1 and MPEG 4 Part 2 Visual that was encoded by a consumer engaged in personal and non commercial activity or was obtained from a video provider licensed to provide such video None of the licenses extend to any other product regardless of whether such product is included with this product in a single article No license is granted or shall be implied for any other use Additional information may be obtained from MPEG LA LLC See www mpegla com 1 Computer Recycling Information As part of a commitment to people and the future Toshiba promotes the efficient use of resources by working to achieve our zero waste to landfill goal at all our production sites In addition to our existing waste reduction and recycling policies Toshiba is strongly committed to reducing electronic waste In order to ensure efficient use of resources and appropriate treatment of hazardous substances in accordance with recycling regulations in each state country and territory Toshiba wants to make it easy for customers to recycle products at the end of the life cycle To learn more about Toshiba s sustainability commitment visit us toshiba com green Reuse Donation Recycling Functional computers can be donated to a local charity or resold easily through a Toshiba branded program Non working Toshiba computers can be mailed back for free recycling For additional details please visit us toshiba com recycle Contents Introduction oo e
70. e not restored during this process Be sure to separately save the files you have created to external media using Windows or another backup program For more information see Backing up your work on page 67 Creating recovery media NOTE To purchase an optional external writable optical disc drive for creating recovery DVDs please visit the Toshiba Web site at accessories toshiba com It is strongly recommended that you create recovery media If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery media Also if your original internal storage drive fails you can restore your system to a new internal storage drive from your recovery media 46 Getting Started Recovering the Internal Storage Drive NOTE During the recovery process your computer must be connected to an external power source via the AC adaptor NOTE When you create recovery media only the operating system files applications and drivers originally shipped with the computer are backed up to the external media and can be restored from this media Any files that you created are not backed up on the recovery media You will need to separately back up the files you created for more information see Backing up your work on page 67 When you create recovery media the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a
71. e of 5 GHz Frequencies in European Community Countries European Community 5150 5250 MHz 5250 5350 MHz 5470 5725 MHz Countries Channels 36 40 44 Channels 52 56 60 Channels 100 104 108 112 48 64 116 120 124 128 132 136 140 Indoor a aan Indoor Austria a France Switzerland Liechtenstein Denmark Finland Germany Greece Ireland Italy Luxembourg Netherlands Norway Portugal Sweden UK iehnd Spain OOO O allowed x forbidden To remain in conformance with European spectrum usage laws for Wireless LAN operation the above 2 4 GHz and 5 GHz channel limitations apply The user should use the wireless LAN utility to check the current channel of operation If operation is occurring outside of the allowable frequencies as listed above the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network The 5 GHz Turbo mode feature is not allowed for operation in any European Community country This device must not be operated in ad hoc mode using channels in the 5 GHz bands in the European Community Ad hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point 12 This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device w
72. eakers Adjust the volume control Try pressing the F11 key to see if volume mute is disabled Check that the volume control on the computer is turned up If you are using external headphones or speakers check that they are securely connected to your computer The computer emits a loud high pitched noise This is feedback between the microphone and the speakers It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud Adjust the volume control 1 2 4 lf Something Goes Wrong Printer problems Printer problems This section lists some of the most common printer problems The printer will not print Check that the printer is connected to a working power outlet turned on and ready on line Check that the printer has plenty of paper Some printers will not start printing when there are just two or three sheets of paper left in the tray Make sure the printer cable is firmly attached to the computer and the printer Run the printer s self test to check for any problem with the printer itself Make sure you installed the proper printer drivers as shown in the instructions that came with the printer You may have connected the printer while the computer is on Disable Sleep mode turn off the computer and turn off the printer Turn the printer back on make sure it is online and then turn the computer back on Try printing another file For example you coul
73. ecccees tects escstescstessscessscsssscsssstseestssssenseneneenee 24 This guide eseese 26 Safety GOING aca scateracomatecacasoscaueaonacinectesnautedncaseeceasccun 21 Other iCONS used 21 Your computer s features and specifications 28 Other documentation cece ceeeeseeeeeeseseeeeereeen 28 Service OPTIONS ooo eee ccceceeecesseecesseeeeeseeeseeseeeeeeeeens 28 Chapter 1 Getting Started cessescssssesesseeseeeeees 29 Selecting a place tO WOFK nccc 29 setting up a work environment 29 Keeping yourself comfortable cc eee 30 Computer user comfort recommendations 30 Good Working Posture secsec 30 Using the notebook with an external keyboard mouse or monitor cc 31 Typing style ccecce 32 Taking breaks and varying tasks ceas 32 Mobile computing tips scc 33 Transporting the notebooK eeeees 33 18 Contents 1 Q Seeking additional help n se 33 Check list aeree 34 FEC CA UWON Siocace nacenccsaescatnadiceaassneniaeenactenatetsacen 34 Important information on your computer s cooling fan oo eee eceeeeeeececcesseeeeeeeeesseeeeeeseeens 36 Setting UP your COMPUTED ceecee 37 Connecting to a POWEF SOUICE cccccceseeeeeeeeeees 3 Charging the main battery 40 Using the computer for the first time 40 PEAS EIET o aceccanep cee AE 4 Setting Up your SO WAre enn 41 Registering your computer with Toshiba 4 To Shut down your COMPUTES ccenn 42 To Restart your Computer ccenn 42 T
74. eco Utility a E Panel Open Pewe On Piriti pofosmande bul ny ust Sere Geeeegy Reever sinc Saree energy by reducing pout Computer i pelormance where perpiible Pernonikiiiton Waridi Mabey Ceri r Uter Anpas Sample Image Windows Power Options window 3 Select an appropriate plan for your work environment or create your own custom plan 4 Click Create a power plan in the left pane to set up a new plan NOTE To edit a plan or to edit advanced settings continue to the following steps 5 Click Change plan settings to choose the plan you want to edit This screen allows you to change basic settings Mobile Computing Using the eco power plan 6 Click Change advanced power settings to access settings for battery notification levels internal storage drive power save time etc You can click the plus signs to expand each item and to see what settings are available for each item 7 Click OK to save the plan changes you have performed Depending on your model the two power plans eco and Balanced are satisfactory for most people and do not need to be edited The eco plan is the best used for maximum battery time The Balanced plan is a compromise between battery time and performance Using the eco power plan This computer is equipped with the eco power plan Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance For example when thi
75. ed on your computer Oo p Sample Illustration System icons Other documentation Your computer comes with the following documentation An electronic version of the User s Guide this document A Quick Start document It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty Toshiba s standard limited warranty extended warranty and service upgrade terms and conditions are available at warranty toshiba com To stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at support toshiba com If you have a problem or need to contact Toshiba see If Something Goes Wrong on page 110 Chapter 1 Getting Started This chapter provides tips for using your computer effectively summarizes how to connect components and explains what to do the first time you use your computer Please read the safety instruction information on the Quick Start document that shipped with your computer carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury property damage or damage the compu
76. egs Are the keyboard and mouse at elbow level Are your shoulders relaxed when using the keyboard C C C L L Are your shoulders relaxed when using a mouse or other optional pointing device L Are your hands and wrists aligned in a comfortable straight posture Are your arms supported in the forearm area not at the wrist Do you hold the mouse or trackball with a loose relaxed hand Do you use a light touch when typing or using the mouse Do you clean your mouse or trackball regularly Is the top of your monitor close to eye level Is the monitor about an arm length away Have you eliminated the glare on the monitor Is the monitor tilted so that it is easy to read CUCC O C L L Do you change postures regularly L Do you take breaks at least once an hour Precautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Getting Started 35 Selecting a place to work AWARNING Never allow any liquids to spill into any part of your computer and never expose the computer to rain water seawater or moisture Exposure to liquid or moisture can cause electric shock or fire resulting in damage or serious injury If any of these eventualities sh
77. email instant message or video conference you must be connected to the Internet Depending on your computer model the process of sending email taking pictures or recording video messages may vary To access the Web Camera on the Start screen click the Camera tile The Web Camera indicator light glows when the Web Camera is active O Exploring Your Computer s Features Using the Memory card reader NOTE When the Web camera is not active the indicator light is off Using the Memory card reader The Memory card reader supports the use of Memory Stick Memory Stick PRO or Secure Digital SD SDHC SDXC These media can be used with a variety of digital products digital music players cellular phones digital cameras digital video camcorders etc CAUTION OUuseamicro or mini SD Card an SD adapter is required The Memory card reader may also support other types of media NOTE Do not use the Copy Disk function for this type of media To copy data from one media to another use the drag and drop feature of the Windows operating system Inserting memory media NOTE To locate your Memory card reader please refer to your Quick Start document The following instructions apply to all types of supported media devices 1 Turn the media so that the contacts metal areas are face down 2 Push the media into the adapter until it stops T a J Sample Illustrat
78. ened on the Start screen For more information refer to Help amp Support or see Exploring the Start screen on page 82 Application key Has a similar function as the secondary mouse button Backlit keyboard Your keyboard may have a backlight illumination feature If the keyboard backlight setting is set to Auto the backlight turns on when you type on the keyboard and turns off after a certain interval when you stop typing You can modify the time out interval or change the keyboard backlight setting to always on or always off 66 Learning the Basics Mouse properties Mouse properties Mouse properties allow you to change your pointing device or mouse settings To access Mouse properties 1 Move your pointer over the upper or lower right corner of the screen When the Windows Charms appear click the Search F9 Charm click Settings and in the Search field type Mouse In the list that appears click your selection The Mouse Properties screen appears You may change some of the settings in the following categories Buttons Pointers Pointer Options Wheel Hardware Device Settings You may see additional categories depending on your particular pointing device 2 Adjust the settings as desired and then click OK Starting an app To Start an app on the Start screen move your pointer over the appropriate tile and click to open To Start an app from the Desktop move your pointer o
79. ernal display devices Your computer comes with a built in display but you can also connect the following type of external display device to the video port described below NOTE To locate your HDMI port please refer to your Quick Start document An HDMI compatible television or external display device via the HDMI Out port HDMI Out port Available on certain models Sample Illustration Video port on left side of computer Getting Started DO Using external display devices Selecting video cables To connect a device to the HDMI Out port you must purchase an HDMI cable Connecting an HDMI compatible television or display device To connect an HDMI compatible television or display device to the computer Connect one end of an HDMI cable not included with your computer to the HDMI Out port on the side of your computer and then connect the other end of the cable to your television or display device Refer to the manual that came with the television or display device for more information Your computer should automatically detect the external display device NOTE You can change the display settings by pressing the 8 P keys or by configuring the display properties settings Directing the display output when you turn on the computer Once you have connected an external display device you can choose to use the internal display only the external device only
80. es Click the User Password icon Click Set Enter your password and then enter it again to verify Click Set Click OK to save your password as a text file Click Save Click OK SANA nN Bh Ww WY Deleting a user password To cancel the power on password function 1 To access User Password from the Start screen begin typing User Password or while in the Desktop screen double click the Desktop Assist icon 2 Click Tools amp Utilities 3 Click the User Password icon A pop up screen appears asking for a password Enter your password 5 Click Delete An authority verification pop up screen appears 6 Click Delete 7 Enter the password and then click Verify 8 Click OK to exit Utilities 1 01 System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows operating system To access it 1 To access System Settings from the Start screen begin typing System Settings or while in the Desktop screen double click the Desktop Assist icon 2 Click Tools amp Utilities 3 Click System Settings The System Settings screen appears TOSHIBA x TOSHIBA System Settings allows pou to conhgure your computer TOSHIBA System Settings Wi00 0002 32002 System Settings Copyright 2012 TOSHIBA Corporation AM righi resend BOS Veron 1 10 Ta 1 10 sef ail setings to Getauli Cancel Apply Sample Image System Settings screen Gene
81. essories toshiba com Mobile Computing 8 Traveling tips G TECHNICAL NOTE When traveling by air you may be required to pass your computer through airport security equipment The X ray e equipment will not harm your computer NOTE Before using your computer aboard an aircraft make sure the Wireless antenna is OFF Airplane mode is ON if your computer has wireless LAN capability NOTE To enable or disable wireless communication use the F12 key For more information see TOSHIBA Function Keys on page 135 Chapter 4 Exploring Your Computers Features In this chapter you will explore some of the special features of your computer Exploring the Start screen 02 The Start screen is the launching pad for everything you can do in the Windows operating system providing new and easy ways to access everything from your favorite apps and Web sites to your contacts and other important information When you move your pointer over the upper or lower right corner of your screen a list of Charms will slide out from the right These Charms perform various commands including basics tasks like turning off the power and advanced PC settings You can go to the Start screen by clicking the Start charm see Charms on page 83 You can also use the Windows key 8 on your keyboard or on the LCD screen to go to Start screen For detailed information please refer to the Windows Help and Support
82. execute commands and programs See also cache L1 cache L2 cache cursor An on screen symbol usually a flashing vertical line that indicates the position where characters will appear when you enter data D Desktop Offers the traditional look and feel of the Windows desktop found in Windows 7 and earlier releases of the Windows operating system default tThe setting selected by a program when the user does not specify an alternative setting device A component attached to the computer Devices may be external outside the computer s case or internal inside the computer s case Printers disk drives and modems are examples of devices device driver A program called a driver that permits a computer to communicate with a device dialog box An on screen window displayed by the operating system or a program giving a direction or requesting input from the user Direct Current DC The type of power usually supplied by batteries DC flows in one direction Compare Alternating Current AC Direct Memory Access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a computer option off See also enable disc A round flat piece of material designed to be read from and written to by optical laser technology and used in the production of optical discs such as CDs and DVDs Compare disk disk
83. following acronyms may appear in this User s Guide AC Alternating Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor CPU Central Processing Unit DC Direct Current DMA Direct Memory Access DIMM Dual Inline Memory Module DOS Disk Operating System 141 1 42 Glossary DPI Dots Per Inch DVD Digital Versatile or Video Disc DVD ROM Digital Versatile or Video Disc Read Only Memory eSATA external Serial Advanced Technology Attachment FAT File Allocation Table FCC Federal Communications Commission GB gigabyte GBps gigabytes per second HDD Hard Disk Drive HDMI High Definition Multimedia Interface HDMI CEC High Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per second MIDI Musical Instrument Digital Interface PC Personal Computer PCI Peripheral Component Interconnect PCMCIA Personal Computer Memory Card International Association RAM Random Access Memory RGB Red Green Blue light monitor RFI Radio Frequency Interference ROM Read Only Memor
84. for current information For the detailed specifications for your computer visit support toshiba com lf Something Goes Wrong 1 33 Other Toshiba Internet Web sites Contacting Toshiba Toshiba s Technical Support Web site For technical support or to stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at support toshiba com Other Toshiba Internet Web sites toshiba com us toshiba com accessories toshiba com www toshiba ca www toshiba Europe com www toshiba co jp index htm latin toshiba com acclaim toshiba com laptopforums toshiba com Toshiba s worldwide offices Australia Toshiba Australia Pty Limited 84 92 Talavera Road North Ryde NSW 2113 Sydney Australia France Toshiba Syst mes France S A 7 Rue Ampere B P 131 92800 Puteaux C dex France Worldwide Toshiba corporate site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self Service support web site Community discussion forums for Toshiba laptop users Canada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Canada Germany Toshiba Europe GmbH Leibnizstrabe 2 D 93055 Regensburg Germany 1 3 4 lf Something Goes Wrong Toshiba s worldwide offices Italy Japan Centro Direziona
85. harge function compatible icon 4 attach the mouse or keyboard to it The USB Wakeup function will now work but the USB Sleep and Charge function will be disabled gt Sd AWARNING Metal paper clips or hair pins clips will generate heat if they come into contact with USB ports Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag Utiliti 04 Toad Charge Enabling Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function To enable this function select Enable To disable this function toggle the Enable button to the Disabled position You can also control whether charging takes place when the computer is running on battery power To do so select or de select the Enable under Battery Mode check box in the utility If you enable charging when the computer is running on battery power you can specify that charging stops when battery power drops below a certain level Use the slider at the bottom of the utility window beneath the Lower limit of remaining battery life heading to specify when charging should stop For example if you set the slider to 10 charging will stop when 10 or less of the battery power remains Power supply mode settings Your computer may provide two different charging modes to support various types of USB devices If your computer provides more
86. heral Any device such as a printer or joystick that is attached to the computer and controlled by the computer s CPU 1 5 Glossary pixel Short for picture element The smallest dot that can be produced on a screen or printer Plug and Play Generally refers to the computer s ability to automatically configure itself to work with peripheral devices When capitalized refers to a standard that when followed by a device manufacturer allows a computer to configure itself automatically to work with the device pointer An icon usually an arrow that moves on the screen when you slide your finger across the touch pad or move a mouse Used to point to and select activate on screen items such as icons menu items and buttons The shape and purpose of the pointer varies depending on the program you are using and what you are doing pointing device Any device such as the touch pad or a mouse that enables you to move the pointer on the screen port A socket on the computer where you plug in a cable for connection to a network or a peripheral device processor See Central Processing Unit CPU program A set of instructions that can be executed by a computer The general classes of programs also called software are operating system application and utility See also operating system application utility properties The attributes of an object or device For example the properties of a file include the
87. ht glows white After that the battery will be completely charged and ready to power the computer NOTE Battery life and charge time may vary depending on the applications power management settings and features used Using the computer for the first time The computer is now ready for you to turn it on and begin using it see Exploring Your Computer s Features on page 82 NOTE When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to Slowly open or close the display panel CAUTION 0 avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the computer by the display panel Do not press or push on the display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology Over a period of time and depending on the usage of the computer the brightness of the screen will deteriorate This is also an intrinsic characteristic of the screen technology When the computer is operated on battery power the screen
88. ifications for voltage V and current A for each device The voltage level must match exactly The amperage rating of the AC adaptor must be equal to or greater than that required by the computer The battery light is blinking when the computer is on If the battery light is blinking when the computer is on this indicates a power mismatch Do the following 1 Check the OUTPUT specifications on the AC adaptor for example DC 19V 3 95A lf Something Goes Wrong 1 1 3 The Windows operating system is not working 2 Check the INPUT specifications on the bottom of the computer The output specifications of the AC adaptor must match the input specifications of the computer 3 If the specifications do not match locate and use the AC adaptor that shipped with your computer If the specifications do match contact Toshiba See Contacting Toshiba on page 133 The Windows operating system is not working Once you are familiar with your computer and used to the way the operating system responds to your work routine you can easily detect if the operating system is not working correctly For example The operating system fails to start after the initial startup appears The operating system takes a long time to start The operating system responds differently from the normal routine The screen does not look right Unless a hardware device has failed problems usually occur when you
89. ile running on battery power Connect the AC adaptor before continuing From the Start screen type Control Click Control Panel from the list that appears Click Save backup copies of your files with File History under the System and Security heading Follow the on screen instructions to back up your files For additional Help while in the Windows Desktop screen press the F1 key to launch the Windows Help and Support screen Search for back up files General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware printers pointing devices external hard drives optical disc drive writers scanners etc and software applications like Microsoft Office and Adobe Photoshop or utility software such as special toolbars for your web browser Create a restore point refer to Saving system configuration with restore points on page 128 Before installing anything use the System Restore utility to set a restore point see the section titled restore points If anything goes wrong you will then be able to easily restore the Windows operating system to the state it was in prior to the installation undoing any changes that the installation process introduced Back up your critical data see Backing up your data or your entire computer with the Windows operating system on page 129 Have your back up DVD s on ha
90. ill operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in temporary interruption of operation of this device The Access Point s radar detection feature will automatically restart operation on a channel free of radar You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device s are properly configured for European Community operation Bluetooth Wireless Technology Interoperability Bluetooth Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group SeS Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special Interest Group CAUTION Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more up to a total of seven TOSHIBA portable computers using these cards Please contact TOSHIBA computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information When you use Bluetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices B ueto
91. in models This utility displays whether the USB Sleep and Charge function is enabled or disabled and shows the position of the USB port that supports the USB Sleep and Charge function 1 While in the Desktop screen double click the Desktop Assist icon Click Tools amp Utilities Click System Settings Click Sleep and Charge USB Sleep and Charge Your computer can supply USB bus power DC 5V to the USB port even when the computer is in Sleep mode Hibernation mode or shutdown state powered off This function can only be used for the port that supports the USB Sleep and Charge function hereinafter called compatible port Compatible ports are USB ports that have the 4 symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devices such as mobile phones or portable digital music players However the USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases power on the computer to charge the device Utiliti Sleep and come 1 03 NOTE When USB Sleep and Charge function is set to Enabled USB bus power DC 5V will be supplied to the compatible port even when the power of the computer is turned OFF USB bus power DC 5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cann
92. int you clicked is the correct one If it is not click Back to return to the previous step 8 Close all programs and save all open files 9 Click Finish and then Yes to begin the system restore Your Windows operating system configuration will now be restored to the state it was in when the chosen restore point was created and then the computer will be automatically restarted Backing up your data or your entire computer with the Windows operating system The most valuable component of your computer system is the data you create and store on its internal storage drive Since problems with either hardware or software can make the data inaccessible or even destroy it the next most valuable component of your computer system may be a recent backup of your data Fortunately the Windows operating system offers a convenient way to back up your computer or just your important files to optical disc drives or hard drives An external hard drive is recommended in case the internal storage drive fails No additional software is required Most of the optical disc drives built into recent Toshiba portable computer models can write to or burn as well as read from optical discs External optical disc writers are also widely available 130 lf Something Goes Wrong Develop good computing habits Follow these steps to back up your computer or files to optical discs or a storage drive NOTE You cannot back up the computer wh
93. ion Inserting memory media Exploring Your Computer s Features 01 Using the Memory card reader CAUTION When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Removing memory media 1 to If you are not currently on the Desktop choose the Desktop tile on the Start screen otherwise skip to step 2 Prepare the card for removal by clicking on the Show hidden icons button a if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon Highlight and then click the item you would like to eject If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed now the system displays Safe to Remove Hardware If the computer has a spring loaded adapter slot see step 4 otherwise skip to step 5 Gently press the card inward to release it The card pops out slightly Grasp the card and pull it straight out Sample Illustration Removing memory media CAUTION Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for the indicator light to go out Chapter 5 Utilities Your computer includes several utilities designed to help you to re
94. ion the computer at a good height remember to operate the computer on a hard flat stable surface Using your computer on a carpet blanket or other soft materials can block the air vents including those located at the base of the computer and possibly cause overheating of your computer Transporting the notebook Although your notebook is light carrying it for a long time may lead to shoulder and arm fatigue If you carry your notebook with other items consider using an ergonomically designed computer case Seeking additional help Follow the advice from your employer s company health and safety staff Contact them if you need assistance making adjustment to your workstation or adjusting the lighting Again if you experience persistent or recurrent pain ache numbness burning or stiffness you should promptly see a qualified health care provider These sensations may be caused by serious medical conditions that can be treated 3 4 Getting Started Selecting a place to work For more specific recommendations on the safety and comfort of your computer environment customers in the United States may visit the United States Department of Labor Occupational Safety amp Health Administration Web site at http www osha gov SLTC etools computerworkstations Check list J Is your chair comfortable does it support your back and arms well Are your feet flat on the ground Is there adequate space under your desk for your l
95. ixels load To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives memory Typically refers to the computer s main memory where programs are run and data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A computer s main memory is RAM See also RAM ROM microprocessor See Central Processing Unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides a way of translating music into a form computers can use and vice versa motherboard The computer s main circuit board that contains the processor memory and other primary components MS DOS prompt See system prompt Glossary 1 D multi function drive A DVD drive that can read and write to CD and DVD media multimedia A combination of two or more media such as sound animation and video in a computer program or presentation Musical Instrument Digital Interface See MIDI network A collection of computers and ass
96. kmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can assist you in troubleshooting the problem Getting to the online Help will differ depending on which interface you are in o Start screen Type Help and Support NOTE As soon as you begin typing the search feature automatically begins Desktop Press the F1 key When the Windows Help and Support screen appears do one or both of the following In the open search field type the topic you need help with and follow the on screen instructions Click one of the options listed in the window and follow the instructions You can connect to Support Online by going to Toshiba support at support toshiba com Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device CAUTION Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable Device Manager is a configuration tool for advanced users who understand configuration parameters and the ramifications of changing them lf Something Goes Wrong 1 1 T Memory problems Checking device properties Device M
97. l from the list that appears Click System and Security and then System In the left pane click System Protection The System Protection tab of the System Properties window appears 4 Click Configure 5 Under Restore settings select Turn on System Protection 6 Click OK 7 Click Create 8 In the input field enter a name that is descriptive enough to be easily understood in the future such as Before installing Brand X Accounting app Then click Create The Windows operating system creates the restore point automatically stamps it with the current date and time and displays a message that the restore point was successfully created 9 Click Close Then at a later time you can re establish your Windows configuration using the saved restore point To do this 1 From the Start screen type Control Click Control Panel from the list that appears 2 Click System and Security and then System lf Something Goes Wrong 1 29 Develop good computing habits 3 In the left pane click System Protection The System Protection tab of the System Properties window appears 4 Click System Restore 5 Click Next 6 Click the Restore point you want to use then click Next The time stamp and description of each Restore point is displayed NOTE At this point you can click Scan for affected programs to determine what the impact of using the clicked Restore Point will be 7 Verify that the Restore po
98. le Colleoni Toshiba Corporation PCO IO Palazzo Perseo 1 1 Shibaura 1 Chome Via Paracelso 10 Minato Ku Tokyo 105 8001 20041 Agrate Brianza Japan Milano Italy Latin America and Caribbean Mexico Toshiba America Information Toshiba de M xico S A de C V Systems Inc Sierra Candela No 111 6to Piso 9740 Irvine Boulevard Col Lomas de Chapultepec Irvine California 92618 CP 11000 Mexico DF United States Spain United Kingdom Toshiba Information Systems Toshiba Information Systems Espa a S A U K Ltd Parque Empresarial San Fernando Toshiba Court Edificio Europa la Planta Weybridge Business Park Escalera A Addlestone Road 28831 Madrid San Fernando de Weybridge Surrey KT15 2UL Henares United Kingdom Spain United States The Rest of Europe Toshiba America Information Toshiba Europe I E GmbH Systems Inc Hammfelddamm 8 9740 Irvine Boulevard D 4 1460 Neuss Irvine California 92618 Germany United States For more information on additional Toshiba worldwide locations please visit www toshiba co jp index htm Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications Functions TOSHIBA Function keys are used to set or modify the following system functions Se fe o oo hS Help file Brightness control Output Display switch Touch pad Mute Wireless 135 1 36 TOSHIBA Function Keys
99. light 37 accessing network 87 adding memory optional 44 optional external devices 44 adequate ventilation cooling fan 36 adjusting touch pad settings 57 app starting 66 App starting from Start screen 66 apps starting from Start screen 66 audio features 88 B backing up files 64 67 Backlit keyboard 65 battery battery life 70 care 79 80 changing 78 charge indicator light 39 charge time 71 charger 71 charging 40 71 charging the real time clock RTC 72 conserving power 76 determine remaining power 74 indicator light 74 low charge 75 maintaining 80 maximum capacity 70 monitoring power 39 73 power management 71 power options 75 real time clock RTC 70 recharge time 70 RTC memory 70 running computer on battery power 69 safety precautions 79 setting notifications 75 taking care of 79 159 1 56 Index battery indicator light 74 desktop BIOS Setup creating new icon 84 see System Settings exploring the 84 C icons 84 caring for your computer 61 recycle bin 85 changing standard features 83 84 battery 78 Desktop Assist 93 charging the battery 40 Media amp Entertainment tab 94 cleaning the computer 61 Support amp Recovery tab 96 communications Tools amp Utilities tab 95 set up 86 Device Manager computer fixing a problem 116 j directing caring for 61 cleaning 61 display output 59 i disabling disposal 80 T environmental precautions 29 80 touch pa display moving 61 running
100. may damage the cord cable and or result in a fire or electric shock possibly resulting in Serious injury WARNING Always confirm that the power plug and extension cable plug if used has been fully inserted into the socket to ensure a Secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury 38 Getting Started Connecting to a power source WARNING Always use the TOSHIBA AC adaptor that was provided with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor AC adaptor To connect AC power to the computer 1 Connect the power cord cable to the AC adaptor gt gt Za ee ee Sample Illustration Connecting the power cord cable to the AC adaptor AWARNING Handling the cord on this product will expose you to lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling Getting Started 39 Connecting to a power source OC 2 _ Plug the AC adaptor cord into
101. mend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a Lithium Ion Li Ion battery that provides power when you are away from an AC outlet You can recharge it many times 69 10 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only and does not indicate the battery life that will be obtained by any individual user Actual battery life may vary considerably from specifications depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system s battery life under any conditions other than the specific test settings Recharge time varies depending on usage Battery may not charge while the computer is consuming full power After a period of time the battery will lose its ability to perform at maximum capacity and will need to be replaced This is normal for all batteries To ensure that the battery maintains its maximum capacity operate the computer on battery power
102. mputers have secondary hard disks that are removable Glossary 1 49 hardware The physical components of a computer system Compare software HDMI High Definition Multimedia Interface An interface used to transmit high quality audio and video signal via a single cable in digital format providing better picture quality than analog signal HDMI CEC HDMI Consumer Electronics Control One A V component can control another while using this function if connected with HDMI cables See also HDMI Hibernation A feature of many Toshiba computers that saves to the internal storage drive the current state of your work including all open files and programs when you turn the computer off When you turn on the computer again your work is returned to the same state it was when the computer was turned off See also Sleep Suspend hot swapping The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced internal device See device Internet The decentralized world wide network of computers that provides electronic mail the World Wide Web a
103. name and then click Save Exploring Your Computer s Features 8 Using the Web Camera CO Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers Instead of using the internal speakers you can connect headphones or a pair of external stereo speakers A CAUTION Before putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or headphones 1 Locate the headphone jack on the computer 2 Using any necessary adapters plug the cable from the headphones or external speakers into the headphone jack The headphone jack requires a 16 ohm stereo mini connector To adjust the volume For external speakers use the volume controls on each speaker For headphones use the computer s volume control Using the Web Camera Your computer may come with a built in Web Camera With this Web Camera you can do the following Take pictures and record videos with your computer Chat with others and have them see you while using instant messaging IM programs Have video conference calls NOTE To
104. ncreases the volume r TOSHIBA Function Keys 1 90 Functions Volume Mute This TOSHIBA Function key enables disables volume mute When volume mute is enabled no sound will come from the speakers or headphones Disabling or enabling wireless devices This TOSHIBA Function key enables disables the Wi Fi antenna in your computer The wireless modes are Disables the wireless antenna Airplane mode is ON Enables the wireless antenna Airplane mode is OFF Keyboard Function keys Fn This TOSHIBA Function key allows you to zoom out 1 Fn This TOSHIBA Function key allows you to zoom in Fn This TOSHIBA Function key turns the backlit keyboard ON and OFF Zoom Display resolution a This TOSHIBA Function key switches screen resolution Fn Space bar Cycle through the screen resolutions and then select the desired resolution Appendix B Power Cord Cable Connectors Your computer ships with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA Canada UL approved CSA approved United Kingdom Europe Cc VDA approved il NEMKO approved BS approved Australia AS approved 140 Glossary TECHNICAL NOTE Some features defined in this glossary may not be available on your computer Va wl Acronyms The
105. nd in case you need any files from them Do not guess follow directions carefully It is often necessary to run an installation utility first before connecting a new hardware item to the computer If the device is connected first it may be very difficult to complete the installation successfully Always carefully follow the installation instructions that accompany the hardware or software e lf Something Goes Wrong 1 31 Develop good computing habits Restart the Windows operating system Always restart the Windows operating system after each installation even if the installation utility does not prompt you to do so This will ensure that the installation is completed and will clean up anything that the installation utility left behind Do one installation at a time If you have several new items to add to your computer system install just one at a time creating restore points immediately before each successive installation This will make it much easier to determine the origin of any new problems For best results follow this sequence 1 Back up critical data Create a restore point Install one item of hardware or software Restart the Windows operating system nan A U N Use the new hardware or software for a while noting any new problems Make sure that your critical applications email business applications etc are working correctly and verify that important devices are still functioning 6 Fo
106. nd other services See also World Wide Web keyboard shortcut A key or combination of keys that you use to perform a task instead of using a pointing device such as a mouse L1 level one cache Memory cache built into the processor to help improve processing speed See also cache CPU cache L2 cache L2 level two cache Memory cache installed on the motherboard to help improve processing speed It is slower than L1 cache and faster than main memory See also cache CPU cache LI cache 150 Glossary LAN Local Area Network A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network LED Light Emitting Diode A solid state lamp SSL that uses light emitting diodes LEDs as the source of light which offers long life and high efficiency output Multiple diodes are used together since the light created by individual light emitting diodes is small compared to incandescent and compact fluorescent lamps LCD Liquid Crystal Display A type of display that uses a liquid substance between two transparent electrode panels When an electric current passes through the electrodes the molecules in the liquid form a crystalline pattern that polarizes the light passing through it A filter over the electrodes permits only non polarized light to pass to the surface of the display creating light and dark p
107. nergy emitted by wireless devices like for example mobile phones Because Wireless LAN products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless LAN is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Wireless LAN may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equipment 6 CAUTION Exposure to Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits Nevertheless the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized The
108. nes Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment CAUTION Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits Nevertheless the B uetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is
109. nique in which a device or program imitates another device or program enable To turn on a computer option See also disable eSATA An external device that supports hot swapping and fast data transfer Very useful in storing and transferring large files executable file A computer program that is ready to run Application programs and batch files are examples of executable files Names of executable files usually end with a bat or exe extension expansion device A device that connects to a computer to expand its capabilities Other names for an expansion device are port expander port replicator docking station or network adapter extension See file extension external device See device 1 48 Glossary F file A collection of related information saved on disk with a unique name A file may be a program information used by a program or a document See also document File Allocation Table FAT The section of a storage drive that keeps track of the location of stored files file name A set of characters that uniquely identifies a file within a particular folder It consists of two parts the actual name and the file name extension See also file extension file extension The three characters following the period pronounced dot at the end of a file name The extension indicates the type of file Examples are exe for program files and hlp for help files See also file name folder Also calle
110. nt Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception Shielded cables must be used between the external devices and the computer s ports Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation Contact Toshiba s Support Web site at support toshiba com Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conform a la norme NMB 003 du Canada Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS radio technology and is compliant to The IEEE 802 11 Standard on Wireless LANs Revision A B G as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity Wi Fi certification as defined by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance
111. ntroduction 25 When considering additions to your home office purchase products that have earned the ENERGY STAR for all your equipment needs which can save you money save energy and help protect the climate Visit http www energystar gov or http www energystar gov powermanagement for more information regarding the ENERGY STAR Program NOTE NOTE This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet ROHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process Certain Microsoft software product s included with this computer may use technological measures for copy protection IN SUCH EVENT YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES Product activation procedures and Microsoft s privacy policy will be detailed during initial launch of the product or upon certain reinstallations of the software product s or recontigurations of the computer and may be completed by Internet or telephone toll charges may apply some software may differ from its retail version if available and ma
112. o place your computer in Sleep mode 0 0 0 43 Adding optional external devices 44 Adding memory optional cccceeceseeeeeeeeees 44 Recovering the Internal Storage Drive 08 44 Creating recovery media cee eeceeeeeeeseeeee 45 Restoring from recovery Media ecc 48 Refresh your PC with user s data 68 49 Reset your PC sssrin 5 Installing drivers and applications 54 Using the touch pad 55 Adjusting touch pad settings eee 57 Disabling or enabling the touch pad 08 Connecting an external device ee 58 Using external display devices scs 58 Selecting video cables 59 Connecting an HDMI compatible television or display device ccce 59 Directing the display output when you turn On the COMPWISD rensei nnn 59 Adjusting the quality of the external display 60 Customizing your computer s settingS 0 000 60 20 Contents Caring for your CoMputer eeees 61 Cleaning the computer ccce 61 Moving the COMpUtef nees 61 Using a computer l00K ccc 62 Chapter 2 Learning the BaSiCS s0eeeseeeeeeeeeeeee 63 COMPUTING TIPS oe cee ccc escseeeeseeesereeeenens 63 Using the keyboard cne 64 Function OY Sicacasectenucosssetaceacossnscenuesadeystnecousies 65 Special Windows keys nasisisi 65 Backlit keyboard 65 MOUSE PrOpertieS ccc ccccsseeeessessseeeeeeessssneeens 66 Starting AN app oes ee
113. ociated devices that are connected by communications facilities A network allows you to share data and peripheral devices such as printers with other users and to exchange electronic mail non interlaced A method of refreshing a computer screen in which each pixel of every line is refreshed as the electron beam scans across and down the screen Compare interlaced non system disk A disk for storing programs and data that cannot be used to start the computer Compare system disk online Available through the computer Online may refer to information being read from your own computer s internal storage drive such as online documentation or online Help or to information coming from another company on a company network or the Internet operating system A set of programs that controls how the computer works Examples of operating systems are the Windows Vista Windows 7 and Windows 8 operating systems optical disc drive A drive which reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos palette See color palette password A unique string of characters entered by a user to verify his or her identity to the computer or the network PC Card A credit card sized expansion card designed to increase the capabilities of computers PC Cards provide functions such as modem fax modem hard disk drive network adapter sound card or SCSI adapter perip
114. od of time and depending on the usage of the computer the brightness of the screen will deteriorate This is also an intrinsic characteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Typical problems are You are having trouble accessing a drive or one or more files appear to be missing Make sure you are identifying the drive by its correct name A or C Error checking NOTE This feature is not available for optical disc drives Run Error checking which analyzes the directories and files on the storage drive and repairs any damage it finds To run Error checking 1 From the Start screen type computer 1 292 lf Something Goes Wrong Disk or storage drive problems 2 Click Computer from the list that appears A P e S Results for computer Computer W Management Sample Image Search results for computer 3 Right click the drive you wish to check Music Networl Sample Image Clicking on the drive 4 Inthe pop up menu click Properties The drive s Properties box appears 5 Click the Tools ta
115. odule installed for the computer to work 1 1 8 lf Something Goes Wrong Power and the batteries Power and the batteries Your computer receives its power through the AC adaptor and power cord cable or from the system batteries battery and real time clock RTC battery Power problems are interrelated For example a faulty AC adaptor or power cord cable will neither power the computer nor recharge the batteries Here are some typical problems and how to solve them The AC power light does not come on when you plug in the AC adaptor and power cord cable Make sure the AC adaptor and power cord cable are firmly plugged into both the wall outlet and the computer If the AC power light still does not come on check that the wall outlet is working properly by plugging in a lamp or other appliance The AC adaptor and power cord cable work correctly but the battery will not charge The battery does not charge while the computer is consuming full power Try turning off the computer The battery may be too hot or too cold to charge properly If you think this is the probable cause let the battery reach room temperature and try again If the battery has completely discharged it will not begin charging immediately Leave the AC adaptor and power cord cable connected wait 20 minutes and see 1f the battery is charging If the battery light is glowing after 20 minutes let the computer continue charging the battery for at least
116. of Toshiba America Information Systems Inc and or Toshiba Corporation Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Toshiba is under license Other trademarks and trade names are those of their respective owners HDMI the HDMI Logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC Intel Intel Core Celeron Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Memory Stick and Memory Stick PRO are trademarks or registered trademarks of Sony Corporation Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Secure Digital and SD are trademarks of SD Card Association W1 F1 is a registered trademark of the Wi Fi Alliance All other brand and product names are trademarks or registered trademarks of their respective companies Licenses This Product is licensed under the AVC the VC 1 and the MPEG 4 Part 2 Visual patent portfolio licenses for the personal and non commercial use of a consumer to 1 encode video in compliance with the above standards Video Standards and or 11 decod
117. omputer s keyboard contains character keys control keys function keys and special Windows keys Use Error checking and Disk Defragmenter regularly to check s CICE T 3 i IC jc aC JE ic E J Ez a IG es a M FALE LI LICIEJE ee if TOGIGIGIGg g nial H i Fir ace con JIL Te JE THEE He Joe Vv Sample Illustration Keyboard Learning the Basics 65 Using the keyboard Function keys The function keys not to be confused with the Fn key are the 12 keys at the top of the keyboard 8 0 g Il d QY F4 F5 F7 F10 FN F12 Sample Illustration Function keys F1 through F12 are called function keys because they execute programmed functions when pressed Used in combination with the Fn key function keys marked with icons execute specific functions on the computer For example F5 turns the touch pad ON OFF For more information see TOSHIBA Function Keys on page 135 Special Windows keys Windows key E j atin key Sample Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows Windows key Toggles between the Desktop screen and the last app op
118. on area of the dialog box to determine the number of DVDs you will need and or the minimum amount of storage space required for copying your system s recovery files to USB flash drive s 4 Do one of the following If you are copying files to DVD connect an optional external writable optical disc drive to your computer and insert a blank DVD into the drive If you are copying files to a USB flash drive connect a USB flash drive of the required minimum capacity as specified in the TOSHIBA Recovery Media Creator utility to your computer CAUTION All information stored on your DVDs or USB flash drive s will be erased during the process of creating the recovery media Be sure to save the information stored on your external media to another Storage device before executing this procedure or use blank media 5 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box 6 Follow the on screen prompts to complete the copy process NOTE If you are copying the recovery files to DVDs be sure to label each DVD in the set sequentially for example 1 of 3 2 of 3 etc so that you will know in which order to insert the discs during recovery For information on using the Recovery media you have created with the preceding steps see Restoring from recovery media on page 48 48 Getting Started Recovering the Internal Storage Drive Restoring from recovery media
119. on WEEE Waste from Electrical and Electronic Equipment Directive Information The European Union WEEE Waste from Electrical and Electronic Equipment Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources and the adoption of waste management strategies that focus on recycling and reuse This Directive requires producers of electrical and electronic products put on the market in European Union EU member countries after August 2005 to mark such products with a crossed out wheeled bin with a black bar symbol If the product s battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery Pb Hg Cd Taiwan Using In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for recovery and recycling This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States Although the initial emphasis is in Europe Toshiba is already working with design engineers suppliers and other partners to determine appropriate worldwide product life cycle planning and end of life strategies for our p
120. on battery power 69 setting up 37 computer lock 62 computer will not start troubleshooting 111 computing habits troubleshooting 126 computing tips 63 connecting AC adaptor 37 AC adaptor cord to DC IN 39 computer to a network 87 external device 58 HDMI compatible TV or display device 59 power cord cable 39 power source 38 cooling fan adequate ventilation 36 customize computer settings 60 D data entire system backup troubleshooting 129 troubleshooting 120 display devices external 58 display output settings 59 display external adjusting 60 disposal information 17 disposing of your computer 80 E eco power plan 78 eco Utility 97 enabling touch pad 58 enabling disabling touch pad 138 ENERGY STAR 24 exploring desktop 84 Start screen 82 external display device HDMI Out port 58 external display adjusting 60 F files backing up 64 67 Index 1 5 saving 67 Function Key 105 Function Keys disabling or enabling wireless devices 139 Function keys 138 backlit keyboard 139 display brightness 136 Help file 136 keyboard Function keys 139 media buttons 138 Output Display switch 137 volume mute 139 Zoom Display resolution 139 function keys 65 H headphones using 89 icon desktop 84 moving to desktop 84 recycle bin 85 safety 27 Shut down 42 43 Initial setup using your computer for the first time 41 internal storage drive recovery 44 K keyboard function keys 65 special Window
121. ons 1 From the Start screen begin typing TOSHIBA Application Installer and click your selection or if you are in the Desktop move your pointer over the upper or lower right corner of the screen When the Windows Charms appear click the Search F9 Charm and in the Search field type TOSHIBA Application Installer In the list that appears click your selection Search Search field Sample Image Installing drivers and applications n A U Click Next Click the item you want to install Click Install Follow the on screen prompts to complete the installation process Getting Started DH Using the touch pad Using the touch pad NOTE Some of the touch pad operations described in this section are only supported in certain applications and only on certain models You can use the touch pad the small touch sensitive area in front of the keyboard and the adjacent control buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on the screen Scroll through a document or information Zoom in for a close up view lt Zoom out to see more information at once Touch pad Primary control button Secondary contro button Sample Illustration The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation NOTE The pointer is the icon usually an arrow that moves on the screen when you sli
122. ory card reader 90 touch pad 55 Web Camera 89 using the keyboard 64 Utilities 92 V video projector adjusting display 60 W warranty standard limited warranty 28 Web Camera using 89 Web sites 133 Wi Fi wireless networking 87 Windows Charms 83 Devices 83 Search 83 Settings 83 Share 83 Start 83 Windows key 65 Windows operating system desktop 84 91 troubleshooting 113
123. ory is TOSHIBA Video Player Me TOSHIBA x TOSHIBA i Resolution Plug in for Desktop Assist ie Media amp Entertainment Tools amp Utilities Support amp Recowery Favorite Links computar My Documents Control Panel Sample Image Desktop Assist window Media amp Entertainment tab Utilities Desktop Assist 99 Tools amp Utilities The features that may be available in this category are eco Utility Supervisor password User password System Settings Function Key TOSHIBA x Pasman Slings B a E A amp Media amp Entenginment i l Tools amp Utilities 2 eco Utility Supervisor System Function Key User Password Support amp Recovery Favorite Links Comair Control Pane Sample Image Desktop Assist window Tools amp Utilities tab 96 Utilities Desktop Assist Support amp Recovery The features that may be available in this category are PC Diagnostic Tool Utility PC Health Monitor Recovery Media Creator Service Station TOSHIBA Application Installer amp User s Guide TOSHIBA x pct Media amp Entertainment l Tools amp Utilities lher Gunke PE Diegrostie PE Heshh Recovery Service Station Toshiba on eco boat Meth Creator Applicutman installer a te Support amp Recovery Favorite Links ry computar bi Documents Control Panel Sample Image Desktop Assist win
124. ot be charged solely by supplying USB bus power DC 5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use s f USB Sleep and Charge is enabled the computer s battery will discharge during hibernation or when the computer is turned off It is recommended that you connect the AC adaptor to the computer when enabling the USB Sleep and Charge function Using the USB Sleep and Charge function to charge external devices will take longer than charging the devices with their own chargers If an external device is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB Sleep and Charge function External devices connected to the USB bus power DC 5V function that interfaces with the power ON OFF of the computer may always be in an operational state s When there is a current overflow of the external device connected to the compatible port USB bus power DC 5V supply may be Stopped for safety reasons When USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for compatible port In that case if there is a USB port that does not have the USB Sleep and C
125. oth transmissions might slow down or cause errors If you detect certain interference while you use B uetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards Or more or stop transmitting from your computer Please contact TOSHIBA computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off either one of your Bluetooth or Wireless LAN Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information 13 Bluetooth Wireless Technology and Your Health The products with Bluetooth wireless technology like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by devices with Bluetooth wireless technology however is much less than the electromagnetic energy emitted by wireless devices such as mobile pho
126. ould accidentally occur immediately 1 Turn off the computer 2 Disconnect the AC adaptor from the power plug socket and computer Failure to follow these instructions could result in Serious injury or permanent damage to the computer Do not turn on the power again until you have taken the computer to an authorized service center s Avoid prolonged physical contact with the underside or surface of the computer Computer base and palm rest can become hot Avoid prolonged contact to prevent heat injury to skin Today s performance computers generate heat under normal operating conditions as a function of system activity Avoid extended contact between the computer base or palm rest and your skin Under certain operating conditions such prolonged contact between the computer base or palm rest and your skin may result in skin irritation and or heat injury Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap CAUTION Never place a heavy object on the computer and be careful not to gt Sd drop a heavy object onto the computer It could damage the computer or cause system failure Never turn off the computer if a drive light indicates a drive is active Turning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep
127. our work See Computing tips on page 63 for instructions lf Something Goes Wrong 1 21 Develop good computing habits On a regular basis back up the information stored on your internal storage drive Use Windows to back up files or the entire computer to an optical disc or external hard disk Here are some ways you can do this o Use the Windows operating system to back up files or your entire computer to an optical disc or external hard disk Copy files to a rewritable external storage device Connect your computer to the office network and copy files to your network partition Some people use a combination of these methods backing up all files weekly and copying critical files to external media on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your internal storage drive and start again reloading all your programs and data files from a backup source will save time Read the user s guides It is very difficult to provide a fail safe set of steps you can follow every time you experience a problem with the computer Your ability to solve problems will improve as you learn about how the computer and its software work together Get familiar with all the user s guides provided with your computer as well as the manuals that come with the programs and devices you
128. p all the files you create in case something happens to your computer You can back up your files to different types of media such as CDs DVDs external storage media or to a network if available To back up several files at one time use the Microsoft Windows file recovery program preinstalled on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 129 68 Learning the Basics Toshiba s online resources HINT Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs DVDs You may prefer to use a high capacity file recovery system such as an external hard drive Toshiba s online resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questions and keep you up to date with future upgrades For more information see Contacting Toshiba on page 133 22 Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling Toshiba s energy saver design Your computer enters a low power suspension mode when it is not being used thereby conserving energy and saving money in the process It has a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recom
129. pper or lower right corner of the screen 2 When the Windows Charms appear click the Settings amp Charm Getting Started 43 To place your computer in Sleep mode 3 Inthe lower right of the screen click the Power i icon Sleep Shut down l Restart option Available Power Notifications Power Keyboard Sample Image Restart 4 Highlight Restart and then click the Restart option The computer closes all open applications and restarts the operating system To place your computer in Sleep mode 1 From the Start or Desktop screen move your pointer over the upper or lower right corner of the screen 2 When the Windows Charms appear click the Settings amp Charm If you power down using the Sleep command and the battery discharges fully your unsaved information will be lost Be sure to Save your work first 3 In the lower right of the screen click the Power f icon as Sleep option x Shut down Worse Restart Power Notifications Power Keyboard Sample Image Sleep 4 Highlight Sleep and then click the Sleep option Sleep mode saves the current state of the computer to memory so that when you restart the computer you can continue working from where you left off 4 4 Getting Started Adding optional external devices Adding optional external devices NOTE Before adding external devices Toshiba recommends setting up your software See Setting up your softwar
130. r each additional hardware or software item repeat these steps starting at step 1 if any of your critical data has changed or starting at step 2 if no critical data has changed USB Sleep and Charge is not working USB Sleep and Charge may be disabled Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary gt Sd Make sure that the device you want to charge is connected to a port that supports the USB Sleep and Charge function Ports that support this feature are identified with the 4 icon USB Sleep and Charge may be disabled Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary For more information see Enabling Disabling USB Sleep and Charge on page 104 Try selecting a different charging mode in the TOSHIBA Sleep and Charge utility if your computer provides more than one charging mode For more information see Power supply mode settings on page 104 132 lf Something Goes Wrong If you need further assistance If you are attempting to charge a device without an AC adaptor connected to the computer the computer s battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted Lower the limit in Sleep and Charge to enable charging at the current battery power level or if battery power is running low or is depleted connect the AC adaptor
131. r recovery files are on a USB flash drive connect the USB flash drive to your computer 3 Turn on your computer while pressing the F12 key on your keyboard The Boot menu displays Getting Started 4 Recovering the Internal Storage Drive CO 4 Using the arrow keys select the DVD option or the USB Flash option depending on which type of media you are using and then press the ENTER key 5 A warning screen appears stating that when the recovery is executed all data on your internal storage drive will be deleted and rewritten Click Yes to continue 6 Follow the on screen instructions to complete the recovery process When the process is complete a message displays indicating that the drive has been recovered 7 Click Finish to restart the computer Refresh your PC with user s data CAUTION Using Refresh your PC recovers your internal storage drive to factory default state and attempts to save your data Toshiba does not guarantee successful data back up Please make a complete back up of your data to external media before executing the recovery For more information see Backing up your work on page 67 NOTE During the recovery process your computer must be connected to an external power source via the AC adaptor You can recover the factory default software refresh your PC while the computer will attempt to back up your data using the utilities stored on your computer s internal
132. ral tab options The System Settings screen may have the following tabs Boot Allows you to change the sequence in which your computer searches the drives for the operating system Boot Priority Allows you to configure boot priority settings Boot Speed Reduces the time needed for the BIOS to initialize using either the Fast or Normal settings Panel open Power on Allows you to turn on the computer when opening the display panel while the computer is turned off Display Allows you to change various default settings for the built in display NOTE When the computer restarts it remembers the last configuration If data does not appear on the display you are using after starting in Sleep mode press the gm P keys to toggle the display For more information see Directing the display output when you turn on the computer on page 59 Utiliti 02 Toad Charge General Allows you to view the current BIOS version or change certain settings back to their default values Keyboard Allows you to access the wake on keyboard function or to configure the function keys SATA Allows you to set conditions for SATA Sleep and Charge Allows you to enable or disable Sleep and Charge USB Allows you to enable or disable USB Legacy Emulation and internal USB 3 0 controller LAN Allows you to enable disable internal LAN and Wake on LAN function Sleep and Charge Available on certa
133. re disconnected CAUTION Do Not pick up the computer by its display panel or by the back Doing so could damage the system 62 Getting Started Caring for your computer Using a computer lock You may want to secure your computer to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object Pass the locking end through the loop W 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is now securely locked Sample Illustration Attaching security lock cable Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features Computing tips Save your work frequently Your work stays in the computer s temporary memory until you save it to the internal storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 67 for further information Vv HI
134. rk connect an Ethernet cable to the Network port RJ45 on your computer For specific information about connecting to the network consult your network administrator Many hotels airports and offices offer Wi Fi access 88 Exploring Your Computer s Features Exploring audio features Exploring audio features You can use your computer to record sounds using the computer s internal microphone available on certain models or an optional external microphone You can listen to sound files or audio CDs using the built in speakers headphones or external speakers Recording sounds You may record sounds using the computer s internal microphone available on certain models or by connecting an optional external microphone Using a microphone 1 If you want to use an external microphone connect it to the computer 2 From the Start screen begin typing Sound Recorder and click your selection or if you are in the Desktop move your pointer over the upper or lower right corner of the screen When the Windows Charms appear click the Search 9 Charm and in the Search field type Sound Recorder x Start Recording 0 00 00 Start Recording Stop Recording button Sample Image Sound Recorder screen 3 Click the Start Recording button 4 Speak normally into the microphone 5 When you have finished recording click the Stop Recording button The Save As dialog box appears 6 To save the file type a file
135. roducts Please contact your local government for applicable laws and regulations governing the disposal of this product For information on how to trade in or recycle your product visit www reuse toshiba com Unless approved for any model accredited low power radio frequency electric machinery any company trader or user shall not change the frequency increase the power or change the features and functions of the original design Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications In the event interference is caused the use of such electric machinery shall be immediately discontinued Operation of such products can be resumed only when they are modified and can no longer cause interference The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery this Equipment in Japan In Japan the frequency bandwidth of 2 400 MHz to 2 483 5 MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Sticker Please put the following sticker on de
136. runs in Safe Mode you will know the Operating System is most likely working properly and that you should look to third party applications or drivers for the source of your problem Disable driver signature enforcement Allows drivers containing improper signatures to be installed Disable early launch anti malware protection Allows drivers to initialize without being measured by the Anti malware driver gt Disable automatic restart on system failure Prevents Windows from automatically restarting if an error causes it to fail Choose this option only if Windows is stuck in a loop where it fails attempts to restart and fails again repeatedly Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfing your access can be slow and popularity of the sites you are trying to access If accessing a particular site is very slow try later 1 1 O lf Something Goes Wrong Fixing a problem with Device Manager My browser cannot find the URL address I typed in Make sure you separated the domain names of the address with the forward slash Check the spelling of each name and the syntax of the address carefully A single incorrect letter or missed character will make it impossible for your browser to locate the site My browser cannot find a site I boo
137. s keys 65 troubleshooting 119 using 64 keys function keys 65 L LEDs system indicator lights 74 AC adaptor light 73 AC power light 37 39 battery light 39 40 Web Camera light 89 Licenses 16 lock computer using 62 maintaining your battery 80 memory adding optional 44 Memory card reader inserting memory media 90 removing memory media 91 using 90 microphone using 88 monitor problems troubleshooting 119 monitoring battery power 73 mouse properties 66 moving the computer 61 network accessing 87 connecting your computer 87 networking wireless 87 notification area 85 notifications 86 0 online resources Toshiba 68 optional external devices adding 44 other documentation 28 P password deleting a supervisor 99 Index 158 deleting a user 100 instant password 98 power on password 98 setting 98 setting a supervisor 98 setting a user 100 supervisor password 98 user password 98 PC Diagnostic Tool Utility 106 PC Health Monitor 107 port HDMI 58 power connecting cable to AC adaptor 38 cord cable 39 cord cable connectors 140 energy saving features 69 power down shut down 42 power light 74 power management 71 optimum performance 71 power plans selecting power plan options 77 power saving options 76 precautions safety 34 printer troubleshooting 124 problem solving contacting Toshiba 133 Startup options 113 R real time clock RTC battery 70 recording sounds 88 recovery creating
138. s power plan is enabled the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened To enable or disable the eco power plan see Power Plans on page 77 The eco Utility monitors your power savings from using the eco power plan by tracking real time power consumption and accumulated savings over time To learn how to access the utility see eco Utility on page 97 For more information on the eco power plan see the Help file in the eco Utility window Changing the main battery When your main battery has run out of power plug in the AC adaptor If you find that a new battery is needed contact the location where you purchased the computer for more information on replacing the battery Toshiba will not be responsible for any product damage data loss service or part replacement made necessary by improper installation of a new battery AWARNING Ii the battery is leaking or its case is cracked put on protective gloves to handle it Mobile Computing 19 Taking care of your battery Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life Safety precautions If the battery pack produces an odor overheats or changes color or shape while it is being used or charged turn off the computer s power immediately and disconnect the power cord cable from the power socket Carefully remove the
139. se countries may or may not have the same data protection laws or data protection levels as required by your home country or region You may disable the PC Health Monitor at any time by uninstalling the software via the Windows Control Panel Doing so will automatically delete all collected information from the internal storage drive The PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply 1 08 Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator utility enables you to create recovery media that can be used to return your system to its out of box state if necessary For detailed information on using the utility to create recovery media see Creating recovery media on page 45 Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software firmware documentation or other information is available for your computer The Service Station will alert you when updates are available and you can then choose to install the updates if you wish Utilities TOSHIBA Application Installer 1 09 TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applications
140. ss ENTER The IP address for each active network adapter will be displayed Connect your computer directly to your router or broadband modem by plugging a standard CATS Ethernet patch cable sold separately into your computer s RJ45 Ethernet port If your connection problem disappears the problem lies in the Wi Fi part of your network If you have enabled any security provisions closed system MAC address filtering Wired Equivalent Privacy WEP etc check the access point vendor s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases The Windows operating system wireless management utility does not work If you are using an external Wi Fi adapter USB adapter or other variety check if the adapter comes with its own management utility If it does the utility may be disabling the Windows operating system wireless management utility in which case you must use the adapter s management utility If the documentation that accompanies the adapter does not provide enough information to determine if this is the case contact that vendor s support group for further advice Develop good computing habits Save your work frequently You can never predict when your computer will lock forcing you to close a program and lose unsaved changes Many software programs build in an automatic backup but you should not rely solely on this feature Save y
141. start it up See also BIOS memory Compare RAM Secure Digital SD A small portable non volatile memory card used to store and transfer data between digital products providing encryption capability for content security select To highlight or otherwise specify text data or graphics with the intent to perform some operation on it shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware solid state drive A data storage device that utilizes solid state memory as opposed to a hard disk see also hard disk Solid state drives hold a large amount of information and are used for storage of programs and data Start screen Displays the new Windows operating system look and feel 194 Glossary Suspend A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again Swipe Swipe an open window to the left or right of the screen to display the next or previous window system prompt The symbol in the MS DOS operating system generally a drive letter followed by a greater than sign indicating where users are to enter commands TFT displa
142. storage drive TECHNICAL NOTE Your data will be copied into the backup folder All of the data will be moved to this folder during the recovery process however the current directory structure will be retained 1 From the Start or Desktop screen move your pointer over the upper or lower right corner of the screen 2 When the Windows Charms appear click the Settings eq Charm Getting Started 00 Recovering the Internal Storage Drive 3 Click Change PC Settings The PC settings window appears PC settings Personalize Users Notifications Search Share a Privacy Devices Wireless Ease of Access Cians urur cattinerc Available storage You Nave 660 CA pemitat e Soe fee MaD par your pp are wun aes View app sums Refresh your PC without affecting your files F your PE nnt puree wel you cet refed E wad arg your photoa muse watos ag ome perona fhes SEA Remo ve ever yini 4 and fe nsi Wir aie WS F you ward cpie pour PC oF shart coer Coengietety pow cert ieiet A to factory setting aecaeueel Advanced startup art wp fom a Gewese oF Gac Duch ata USA ave of OVUL change your PCs from Sample Image PC settings screen 4 Click General 5 Scroll down to Refresh your PC without affecting your files and click Get Started The Refresh your PC screen appears Sample Image Refresh your PC screen CAUTION Toshiba does not guarantee successful data b
143. t 1 06 Utilities PC Diagnostic Tool Utility PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer Refer to the online Help documentation within the application for additional help NOTE The PC Diagnostic Tool utility may show tests for features you do not have This is normal and does not indicate a problem To use the PC Diagnostic Tool utility 1 To access PC Diagnostic Tool utility from the Start screen begin typing PC Diagnostic Tool or while in the Desktop screen double click the Desktop Assist icon Click Support amp Recovery Click PC Diagnostic Tool The PC Diagnostic Tool window appears 4 Click the Diagnostic Tool tab lesi nimiin Dagi Tag Diagnostic Tool A cele ten can Be nun oe She built in devices of thig PC Tesl fem Status HA eru H E Story i FLA H W aawe Sour H O MODEL H O EPEA H F fA MET WOR e T HO LLINK A D ro oRve HA Eei e i HARDEE Sample Image PC Diagnostic Tool window 5 Select the devices that you would like to test by clicking the check box that appears to the left of the device NOTE Click the plus and minus symbols to expand and collapse the categories 6 Click Start Diagnostics when you are ready to begin the tests Utilities 1 0 PC Health Monitor PC Health Monitor The PC Health Monitor software program monitors computer system functions such as power consumption the
144. t has network access and can connect to the Internet If for example the other computer cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the access point you are attempting to connect through SSIDs are case sensitive Check the Windows Control Panel s Device Manager to verify that the Wi Fi adapter is recognized by the Windows operating system and that the driver is loaded To access the Device Manager from the Start screen begin typing Computer or if you are in the Desktop screen move your pointer over the upper or lower right corner of the screen When the Windows Charms appear click the Search fg Charm and then type Computer Click Control Panel System and Security and then System Carefully note any error messages these will be very helpful if you should confer with a support technician at a later time NOTE To enable or disable wireless communication use the F12 key For more information see TOSHIBA Function Keys on page 135 1 20 lf Something Goes Wrong Develop good computing habits Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of 169 254 xxx xxx assigned by Windows 1 From the Start screen type Cmd 2 Click Command Prompt 3 Enter IPCONFIG ALL and then pre
145. ter Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from o Dust moisture and direct sunlight 29 30 Getting Started Selecting a place to work gt Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters Extreme heat cold or humidity Liquids and corrosive chemicals Keeping yourself comfortable This section provides information for setting up your work environment and tips for working comfortably throughout the day Computer user comfort recommendations Good Working Posture hS Adjust your chair height your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat If your feet cannot reach the floor use a foot rest Avoid pressure points behind the knee or under the thigh The space
146. than one charging mode the charging mode you should select depends on the USB device you want to charge For example Auto Mode which is the default mode will charge a wide variety of digital audio players If your device does not charge in Auto Mode try using Alternate Mode To select a different charging mode use the Power supply mode drop down list in the utility TOSHIBA aN x Set advanced features when the computer i5 in sheep mode hibemate move and Shutdown state Ort when the computer is ir System Settings General gt Heep mode tibemnate mode or shutdown state Boot Function under Battery Mode Enable this option to use Sieep and Charge or the Musc Function when the LAN Sample Image Sleep and Charge screen NOTE With certain external devices the USB Sleep and Charge function may not work no matter which charging mode you select In those cases disable USB Sleep and Charge in the utility and turn the computer on to charge the device or use a different charging device Utilities 1 05 Function Key Function Key Turns notifications for keyboard backlight and touch pad status ON OFF x TOSHA Function gy dabii jubi eten perang api bryt g i deere wrth Fr Sore haear phe kb Reine marirleLiiser p jbr ikar Hi tha erpen Tiii eetionge hen Ela parieta iriri TOSHEA Function Way Drese Leckighd _ bk a Cm Sample Image Function Key NOTE The Function option is disabled by defaul
147. to recharge The battery may not start charging immediately under the following conditions The battery is extremely hot or cold To ensure that the battery charges to its full capacity wait until it reaches room temperature 50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you periodically operate your computer on battery power until the battery discharges completely Please make a complete back up of your data to external media before discharging the battery For more information see Backing up your work on page 67 Charging the RTC battery Your computer has an internal real time clock RTC battery The RTC battery powers the System Time Clock and BIOS memory used to store your computer s configuration settings When fully charged it maintains this information for up to a month when the computer is powered off The RTC battery may have become completely discharged while your computer was shipped resulting in a CMOS error message during startup The error message may vary by computer model NOTE Depending on your system the RTC battery may only charge while the computer is turned on Mobile Computing Monitoring battery power OO To recharge the RTC battery plug the computer into a li
148. to your computer The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification In those cases power on the computer to charge the device or use a different charging device The USB Wakeup function does not work When the USB Sleep and Charge function is set to Enabled the USB Wakeup function does not work for ports that support the USB Sleep and Charge function In that case use a USB port that does not have the USB Sleep and Charge function compatible icon 4 if you have a non Sleep and Charge USB port available or disable the USB Sleep and Charge function For more information see Sleep and Charge on page 102 If you need further assistance If you have followed the recommendations in this chapter and are still having problems you may need additional technical assistance Since some problems may be related to the operating system or the program you are using it is important to investigate all sources gt Review the troubleshooting information in your operating system documentation If the problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance Consult the dealer from whom you purchased your computer and or program Your dealer is your best source
149. top screen move your pointer over the upper or lower right corner of the screen When the Windows Charms appear click the Settings f Charm and then click Change PC Settings Then choose a category you wish to change Refer to your operating system documentation or Help and Support for details Getting Started 61 Caring for your computer You may also wish to customize your power usage settings For more information see Power Plans on page 77 There are additional custom settings you can choose See Utilities on page 92 Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Taking care of your battery on page 79 NOTE Please handle your computer carefully to avoid scratching or damaging the surface Cleaning the computer CAUTION Keep liquids including cleaning fluid out of the computer s keyboard speaker and other openings Never spray cleaner directly onto the computer and or display Never use harsh or caustic chemical products to clean the computer To keep your computer clean gently wipe the display panel and exterior case with a lightly dampened cloth Moving the computer Before moving your computer even across the room make sure all drive activity has ended the internal storage drive and optical disc drive indicator lights stop glowing and all external peripheral cables a
150. ts and database management systems See also program 144 Glossary backup A copy of a file usually on a removable disk kept in case the original file is lost or damaged Basic Input Output System BIOS See BIOS baud rate The speed at which a communication device such as a printer or modem transmits information Baud rate is the number of signal changes per second not necessarily the same as bits per second See also bits per second Blu ray Disc BD Offering more storage capacity than DVDs the format was developed to allow for more data storage and to enable recording and playback of high definition video HD BIOS Basic Input Output System Basic instructions stored in read only memory ROM containing the information the computer needs to check hardware and load the operating system when you start up the computer bits per second bps A way of measuring the speed at which information is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priority startup sequence The order in which the computer accesses its internal storage drives to locate
151. u can increase the length of time you can use the computer before you need to recharge the battery Mobile Computing T Monitoring battery power Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections describe how to choose a Power Plan and discuss each power saving option Power Plans You can choose a predefined Power Plan or select your own combination of power options To do this 1 While on the desktop click the Battery f icon in the notification area 2 Click More power options The Windows Power Options window appears j f e Cone Fane r Hirdman and Sound Pow Dpto Contre Rand Hen 4 NSS OF CLSTOMTIDE a pear plan Depar b pasword ta eabeue Apoi piia mi a poitea of hardener and go Hitiri bor draia brights iiij cfc Bhat manages tir bet r Tell 2 A piei plane Chocia ahat the piat button yaaa TOGA LAPE oon JURE iae ADE MGLA tnial AME a Pilari ghinn ten the bation ait Chotki wht dking ha E3 a Balnced recommenced Change plan settewgs de ma Avior aly b linii pelormance with diig iriure on capable hardaart Create a pesver plan D Chests when ts tum of che Change plan itunes depu Emer agy Utg fhe uinge re ommended by TOSHIBA Change when the computer tte Fide sddtticenal parr E Tose
152. under your desk should be free of clutter so that your legs and feet are not restricted and you can get close enough to your notebook and other items that you use frequently Adjust the chair back rest it should match the curve of your back and provide comfortable back support Adjust the chair arm rests they should be about the same height as the keyboard and comfortably support your arms allowing your shoulders to relax When using the keyboard it should be centered in front of you The keyboard and pointing device should be close to your elbow level The keyboard should be flat so that your wrists are straight when typing However if the notebook is on a work surface that is above your elbow height you may need to slope the notebook to keep your wrists straight Work with relaxed shoulders When typing keep your wrists straight and try not to rest your wrists on the notebook Support your arms on your forearm area The forearms can be supported by the chair arm supports or the desk surface The notebook display should be tilted so that the image on the screen is Clear Getting Started 31 Selecting a place to work Avoid glare position the notebook so that light sources lamps or windows do not shine or reflect directly into your eyes Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds Glare on the notebook display may cause eye strain eye fatigue or
153. uter A supervisor password Prohibits unauthorized users from accessing certain functions such as System Settings This is useful if more than one person uses the computer A user password Prevents unauthorized users from starting the computer When setting up passwords keep the following in mind The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set The user password can be set up under the supervisor password Using a supervisor password A supervisor password prevents other users from changing hardware configuration options Setting a supervisor password CAUTION lf you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not remember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To set a supervisor password 1 To access Supervisor Password from the Start screen begin typing Supervisor Password or while in the Desktop screen double click the Desktop Assist icon Click Tools amp Utilities 3 Click Supervisor Password Utilities QO Setting passwords User Pasrened up T sor Password a Sample Image Supervisor Password tab 4 Click Set 5 Enter your passwor
154. v e a l ext rieur d un b timent au dessus d un espace public aucun enregistrement n est n cessaire pour une distance de moins de 300m Pour une distance sup rieure a 300m un enregistrement aupr s de l IBPT est requise Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit H ndler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in France Please contact A R T http www art telecom fr for applicable procedures to follow Bande de fr quence restreinte seuls les canaux 1 7 2400 et 2454 MHz respectivement doivent tre utilis s endroits ext rieur en France Vous pouvez contacter l Autorit de R gulation des T l communications http www art telecom fr pour la proc dure a suivre License required for indoor use Use with outdoor installations not allowed E necessaria la concessione ministeriale anche per l uso interno Verificare con i rivenditori la procedura da seguire Nederland License required for outdoor installations Check with reseller for procedure to follow Licentie verplicht voor gebruik met buitenantennes Neem contact op met verkoper voor juiste procedure Europe Restrictions for Us
155. ve electrical outlet and leave the computer powered on for 24 hours NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on If the RTC battery is low the real time clock and calendar may display the incorrect time and date or stop working When Hibernation mode is enabled and the RTC battery is completely discharged a warning prompts you to reset the real time clock The computer can be used while the RTC battery is being charged although the charging status of the RTC battery cannot be monitored Monitoring battery power q__ The computer s main battery light gives you an indication of the main battery s current charge o Glows amber while the main battery is being charged AC adaptor connected o Glows white when the main battery is fully charged NOTE Battery life and charge time may vary depending upon power management settings applications and features used o Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor NOTE If the AC power light flashes amber during charging either a battery pack is malfunctioning or it is not receiving correct input from the AC power supply 4 Mobile Computing Monitoring battery power HINT Be careful not to confuse the battery light 4 the power light C and the power button light When the power light or power button
156. ver the upper or lower right corner of the screen When the Windows Charms slide out from the right click the Start Charm Starting an app from the Start screen To Start an app on the Start screen move your pointer over the appropriate tile and click to open To Start an app using the Search function move your pointer over the upper or lower right corner of the screen When the Windows Charms slide out from the right click the Search f Charm The apps screen appears with the available system apps to choose from or you can enter your search in the search field Learning the Basics Saving your work 6 Below is an example using the Search field to start an app 1 Move your pointer over the upper or lower right corner of the screen When the Windows Charms appear click the Search F9 Charm Ga a mA D 2 o Sample Image Searching for apps 2 Start typing the app s name in the Search field As you type all matching files and apps are displayed 3 Click the app you wish to open Saving your work Before you turn off the computer using the Shut down command save your work on the internal storage drive external media flash media or optical disc This is one of the most important rules of computing Many applications offer a feature that saves documents at regular intervals Check your program s documentation to see if it has an automatic save feature Backing up your work Back u
157. vices incorporating this product The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory product lines Other Radio Stations Before using this equipment ensure that it does not interfere with any of the equipment listed above If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations 2 Indication The indication shown below appears on this equipment a 2 6 2 4DSOF4 oe 4 1 2 4 This equipment uses a frequency of 2 4 GHz DS This equipment uses DS SS modulation OF This equipment uses OFDM modulation 3 The interference range of this equipment is less than 40m 4 E GS BB This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The indication shown below appears on this equipment 1 2 3 2 4FH1 CIT 4 2 4 This equipment uses a frequency of 2 4 GHz FH This equipment uses FH SS modulation The interference range of this equipment is less than 10m
158. will dim and you may not be able to increase the brightness of the screen while on battery power Getting Started 4 Registering your computer with Toshiba Initial setup The Windows 8 Startup screen is the first screen displayed when you turn on your computer for the first time Follow the on screen instructions on each screen in order to properly install the operating system and begin using your computer Setting up your software CAUTION When you turn on the computer for the first time do not turn off the power again until the operating system has loaded completely NOTE The names of windows displayed and the order in which windows appear may vary according to your software setup choices The first time you turn on your computer the setup guides you through steps to set up your software Follow the on screen instructions Registering your computer with Toshiba Product registration is strongly recommended and allows Toshiba to send you periodic updates announcements and special offers applicable to your Product Product registration can be completed by one of three methods 1 From the Toshiba Web site at register toshiba com Type in the requested information and complete the registration process 2 From the Start screen Type Registration while in the Start screen locate and complete the registration process 3 From the Desktop On the Desktop move the pointer over the upper or lower right corner
159. y Glossary 1 43 RTC Real Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin Film Transistor USB Universal Serial Bus URL Uniform Resource Locator WAN Wide Area Network WWW World Wide Web Terms The following terms may appear in this User s Guide A active matrix display A liquid crystal display LCD made from an array of liquid crystal cells using active matrix technology Also known as a TFT display in its simplest form there is one thin film transistor TFT for each cell This type of display works well with computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a controller Alternating Current AC The type of power usually supplied to residential and commercial wall outlets AC reverses its direction at regular intervals Compare Direct Current DC application A computer program that you use to perform tasks of a specific type Applications include word processors spreadshee
160. y See active matrix display Tile Tiles A list of square or rectangular icons on the Start screen representing applications that can be accessed by selecting them Universal Serial Bus USB USB is a serial bus that supports data transfer USB allows hot swapping of peripherals See also bus hot swapping serial upload To send a file to another computer through a modem or network See also download USB See Universal Serial Bus USB USB Flash drive A small portable flash memory card that plugs into a computer s USB port and functions as a portable hard drive They are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also Universal Serial Bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management Web See World Wide Web Wi Fi A registered trademark term of the Wi Fi Alliance that stands for Wireless Fidelity and is another term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosting the site See also Internet Index A AC adaptor 37 AC power 71 AC power
161. y not include user manuals or all program functionality 20 Introduction This guide NOTE The product specifications and configuration information are designed for a product Series Your particular model may not have all the features and specifications listed or illustrated For more detailed information about the features and specifications on your particular model please visit Toshiba s Web site at support toshiba com While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshibas Web site at support toshiba com This guide This guide introduces the computer s features as well as some basic procedures needed to perform tasks in Windows 8 You can Read the entire guide from beginning to end Skim through and stop when a topic interests you Use the table of contents and the index to find specific information Introduction 2 Safety icons y Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries damage to your equipment or loss of data These safety cautions have been classified accor
162. ys operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in Serious injury gt gt NOTE The cooling fan location will vary depending on the computer Getting Started 3 Setting up your computer y Setting up your computer G TECHNICAL NOTE You must complete all setup steps up to and 4 including Setting up your software on page 41 before adding y external or internal components to your computer These components include but are not limited to a mouse keyboard and printer Your computer contains a rechargeable main battery that needs to be charged before you can use it To use external power or to charge the battery you must attach the AC adaptor See Connecting to a power source on page 37 NOTE Please handle your computer carefully to avoid scratching or damaging the surface Connecting to a power source Your computer requires power to operate Use the power cord cable and AC adaptor to connect the computer to a live electrical outlet or to charge the computer s battery AWARNING Never pull on a power cord cable to remove a plug from a socket Always grasp the plug directly Failure to follow this instruction

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