HIS Radeon HD 3870 X2 AMD Radeon HD3800 1GB
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1. Windows Desktop 1 Right click anywhere on the desktop 2 From the shortcut menu that appears click ATI CATALYST R Control Center Windows Start 1 Click Start on the Windows task bar Menu 2 Select All Programs Catalyst Control Center Windows System 1 Right click the ATI icon in the Windows System Tray Tray 2 From the short menu select ATI Catalyst Control Center Desktop Shortcut When you first installed the ATI Catalyst Control Center the setup wizard provided you with the option of placing a shortcut on the desktop If you chose this option you can double click the ATI Catalyst Control Center desktop shortcut Predefined Hot Press the predefined hot keys Ctrl Alt C to launch Keys ATI Catalyst Control Center You can also define your own hot key sequence by using the ATI Catalyst Control Center Hotkey Manager ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc Accessing ATI Catalyst Control Center Help 15 Accessing ATI Catalyst Control Center Help ATI Catalyst Control Center Help provides information on the features and concepts of your ATI Radeon graphics card You can also use the ATI Catalyst Control Center Help feature to access usage information generate a problem report and get software version information for your graphics card 1 Open ATI Catalyst Control Center in the Advanced view 2 Choose one of the following options Press the F1 key at any time2. 1 Turn off the computer monitor and other peripheral devices 2 Unplug the computer power cord and disconnect the monitor cable from the back panel of the computer To avoid possible damage to the motherboard wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard 3 Remove the computer cover Remember to discharge your body s static electricity by touching the power supply or the metal surface of the computer chassis Tip If necessary consult the computer manual for help in removing the cover 4 Remove any existing graphics card from the computer 5 Locate the appropriate bus slot and if necessary remove the corresponding back panel cover Note If you cannot find a bus slot to match your card you need a graphics card with the correct bus to match your motherboard 6 Align the graphics card with the slot and firmly press it in until the card is fully seated 7 If applicable connect the internal power cable to the power connection on the graphics card 2007 Advanced Micro Devices Inc ATI Radeon HD 3800 Series 4 Installation Power supply Graphics card 8 Fasten the graphics card securely to the back panel 9 Make sure the cables are not interfering with anything inside the computer for example a cooling fan and then replace the computer cover 10 Reconnect any cables you have d
3. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Complies with FCC 15 107 15 109 15 111 and 15 117 For further compliance information Advanced Micro Devices Inc 62 Forest Street Marlborough MA 01752 USA Tel 508 303 3900 Industry Canada Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 and with BETS 7 Section 3 6 Cet appareil num rique de la Classe B est conforme a la norme NMB 003 du Canada et NTMR 7 Section 3 6 CE Compliance Information EMC Directive 2004 108 EC CISPR 22 2003 A1 2004 EN 55022 1998 A1 2000 A2 2003 Class B Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR24 1997 EN 55024 1998 A1 2001 and A2 2003 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc Electrical Safety 21 Electrical Safety Europe The Low Voltage Directive 2006 95 EC EN 60950 1 1st edition Safety of Inf
4. installation Installation Overview The installation of the card has slightly different procedures depending on whether you are replacing an existing card or installing a graphics card in a PC for the first time This section briefly describes the high level steps for both cases Replacing an Existing Card If you are replacing an existing graphics card you need to 1 Start the computer and then uninstall the old graphics driver Turn off the computer and then remove the old card Install the new card and then connect the monitor Start the computer and then install the new drivers and software Restart the computer E C N First Card for this PC If this is the first graphics card for this PC you need to 1 With the computer off install the new card and then connect the monitor 2 Start the computer and then install the new drivers and software 3 Restart the computer Record the Serial and Part Numbers Write down the serial number and part number before installing The serial number and 102 part number on the graphics card are required for registration and free support They are located on a sticker on the back of the card Figure 1 1 Sample Serial and Part Numbers The emphasized numbers in bold are required for registration and free support Installation S N P N 1028360100 Uninstalling the Old Driver Windows XP Follow these steps to uninstall the existing graphics card driver in preparation for insta
5. power supply with one available 2x3 pin and one available 2x4 pin PCIe power connector is required For an up to date listing of certified power supplies see ati amd com certifiedpsu Certified system cases with good airflow and cooling are recommended For list of certified cases see ati amd com certifiedcases 14 Reference Using ATI Catalyst Control Center ATI Catalyst Control Center Overview The ATI Catalyst Control Center software provides access to the display features of the graphics card Use the software to fine tune graphics settings enable or disable connected display devices and change the orientation of the desktop Many features display previews of the changes before they are applied Basic View A simplified view of the features that includes wizards to quickly make changes Advanced View A powerful interface that enables complete configuration of the feature set of the graphics card The ATI Catalyst Control Center software can be customized for easy access to the most used features For information on the individual features of the software access the comprehensive in program help system see Accessing Help or visit the AMD Customer Care Web site at http ati amd com support Starting the ATI Catalyst Control Center Software The following table shows the ways you can start the ATI Catalyst Control Center software Table 3 1 ATI Catalyst Control Center Access Routes Access Route Instructions
6. to get specific help on the currently displayed information gt From the ATI Catalyst Control Center Dashboard choose Help gt Help Contents to browse the entire help contents gt From the ATI Catalyst Control Center Dashboard choose Help Search Help to search the help contents for a specific term To access AMD s Web site from the ATI Catalyst Control Center Dashboard choose Help Go to ATI com Searching the Help 1 In Advanced view click Help in the Dashboard 2 Click Search Help 3 Enter the word s you wish to search for the in search box of the ATI Catalyst Control Center Help 4 Click Go Troubleshooting Graphics Card Installation Troubleshooting For more advanced troubleshooting information contact AMD Customer Care for ATI products at ati amd com The graphics card doesn t fit any of the motherboard slots The graphics card needs to be exchanged for one with a bus that matches the motherboard The computer beeps and the boot process stops Make certain that the graphics card is properly connected to the internal power supply and the motherboard No display on power up Possible SBIOS issue Replace old card and then try these possible solutions 2007 Advanced Micro Devices Inc ATI Radeon HD 3800 Series 16 Reference 1 Check motherboard manufacturer Web site for SBIOS update 2 Turn off the on board video The computer does not boot up properly Verify that the installat
7. AMD Smarter Choice ATI Radeon HD 3800 Series User Guide Part Number 137 41424 20 2007 Advanced Micro Devices Inc All rights reserved The contents of this document are provided in connection with Advanced Micro Devices Inc AMD products AMD makes no representations or warranties with respect to the accuracy or completeness of the contents of this publication and reserves the right to make changes to specifications and product descriptions at any time without notice The information contained herein may be of a preliminary or advance nature and is subject to change without notice No license whether express implied arising by estoppel or otherwise to any intellectual property rights is granted by this publication Except as set forth in AMD s Standard Terms and Conditions of Sale AMD assumes no liability whatsoever and disclaims any express or implied warranty relating to its products including but not limited to the implied warranty of merchantability fitness for a particular purpose or infringement of any intellectual property right AMD s products are not designed intended authorized or warranted for use as components in systems intended for surgical implant into the body or in other applications intended to support or sustain life or in any other application in which the failure of AMD s product could create a situation where personal injury death or severe property or environmental damage may occur AMD reser
8. FireX technology harnesses two or more GPUs graphics processing units to be used in a single computer to run a display creating a high performance gaming platform Typically setup involves 2 or more graphics cards but with the appropriate motherboard the technology can use a single card and the built in GPU of the motherboard ATI CrossFireX works with all 3D games and applications ATI CrossFireX is designed for optimal use on a single display however it is also possible for each GPU in an ATI CrossFireX configuration to individually drive their own monitors when ATI CrossFireX support is not enabled Note The ATI Catalyst Control Center software contains a different ATI CrossFireX user interface for each configuration type and automatically loads the appropriate one when a valid ATI CrossFireX configuration is detected in your system If ATI Catalyst A I is enabled in the ATI Catalyst Control Center software the optimal rendering mode available for the application is automatically selected Installing ATI CrossFireX Graphics Cards These instructions assume that a PCIe graphics card has already been successfully installed in the secondary slot slot one and that the primary slot slot zero is empty Note Consult your system builder or OEM to ensure that your system has an adequate power supply A 550 watt or greater power supply is recommended For an up to date listing of ATI CrossFireX certified motherboards see a
9. compliant device 7 pin HDTV output cable Supported Display Connections To ensure the highest possible performance only one display device is supported when ATI CrossFireX is active When ATI CrossFireX is active other display devices connected to the other connections on both graphics cards are rendered inactive If additional displays are required when ATI CrossFireX is active use either SurroundView included on the installation CD custom software install or an additional graphics card The graphics card provides hardware support for DVI I and VGA monitors and HDMI HDTVs using a DVI to HDMI adapter It also provides TV output Table 1 1 Display Configurations ATI CrossFireX Inactive Display Connections CRT analog DVI I connection and DVI I to VGA adapter display LCD digital DVI I connection and DVI cable monitor DVI I connection and DVI I to VGA adapter TV DVI connection and DVI to HDTV adapter and RCA cables 7 pin HDTV output cable HDTV display DVI connection and DVI cable DVI connection and DVI to HDTV adapter and RCA cables 7 pin HDTV output cable and RCA cables HDMI HDTV DVI connection and DVI to HDMI adapter and HDMI cable 2007 Advanced Micro Devices Inc ATI Radeon HD 3800 Series 8 Installation ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc Chapter 2 ATI CrossFireX ATI CrossFireX Introduction ATI Cross
10. ction 820 40 of the NEC which provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as is practical ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc Contents Installation d S k ia Meese A a OLS hal a Bsa aaa 1 Installation Overview run oou ema y oy e k la LAA L Fee ed 1 IEEE ATI PS aa dep xa ama i o Ia IO E 1 First Card rinsaldare 1 Record the Serial and Part Numbers 1 Uninstalling the Old Driver Windows XP Ls 2 Uninstalling the Old Driver Windows Vista LL 2 Installing the Graphics Card 3 Installing the ATI Catalyst Software Suite 4 Display Contiguration s 4c occ Kiras v RR ow L TS boa Gee TI TEE ES PN CR E ts 5 Configure the Display Optional su scat hok eot eet tpe pd iat mains Ute Sed heed Pha a 5 ATI Radeon HD 3800 series Connections 6 Display Adapters Optional Accessories l is kb a ber Cel etta hc ales Po EM s 6 Supported Display Connections ied kitas ct oa Cegetel eed sata cientes a d eda pf 7 ATU CROSSUIRG Kos aristata 9 ATI CrossFireX Introduction 0 06 LL 9 Installing ATI CrossFireX Graphics Cards 9 Enabling ATI Cr ssFireX vee e a ea OGRE E Se e in A PRG S 11 Reference ranees sott ask si O 13 System REQUIFENTEnNtTS La as bi as occa badd k ka a ai r eade a A r is 13 Hardwares a E HC Ant E 13 ATI CrossFir X Requireme
11. e conflict you can download the latest software from ati amd com support driver html and then install it Display Configuration This section describes how to configure the display and lists the available display connections Configure the Display Optional If you are not experiencing any troubles with the display no adjustments are necessary 1 Right click on the desktop and in the shortcut that appears click Properties The Display Properties dialog appears 2 Click the Settings tab and then select the screen resolution and color depth that best suit your requirements and the display s performance 3 Click Advanced and then select the Monitor tab 4 Choose a refresh rate from the drop down list Choosing a refresh rate unsupported by the display may damage it Consult the display s documentation if necessary 5 Click OK Once you have configured the main display you can configure any other displays that are connected 6 To configure another display do the following a Right click on the desktop and in the shortcut that appears click Properties 2007 Advanced Micro Devices Inc ATI Radeon HD 3800 Series Installation Note The ATI Catalyst Control Center software can also enable and configure multiple monitors b To access the basic multi monitor configuration settings click the Settings tab c Select the monitor icon identified by the number 2 Note When using multiple monitors wit
12. h the graphics card one monitor will always be the primary display additional monitors will be designated as secondary d Click Extend my Windows desktop onto this monitor e Set the Screen Resolution and Color Quality as appropriate for the second monitor f Click OK ATI Radeon HD 3800 series Connections The following figure illustrates the typical connections on the ATI Radeon HD 3800 series graphics card Available connections may vary between models Figure 1 2 ATI Radeon HD 3800 series Connections DVI I Dual Link connection It provides audio and video digital signals and HDMI output that is compatible with most HDMI devices TV out DVI I Dual Link connection It provides audio and video digital signals and HDMI output that is compatible with most HDMI devices Display Adapters Optional Accessories The following illustrates the adapters you can use to connect the graphics card to other display devices not directly supported by the connection types available on the graphics card ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc Supported Display Connections Adapter Description DVI to VGA DVI to HDMI The HDMI adapter is a proprietary adapter manufactured and sold by approved manufacturers like Wieson Technologies Co Ltd that has a specific detection mechanism to allow properly configured graphics cards to pass HDMI signals through a DVI connection to an HDMI
13. ics Product Group Attention Customer Care 1 Commerce Valley Drive East Markham Ontario Canada L3T 7X6 Telephone Monday to Thursday 9 00 English 1 877 284 1566 toll US amp a m to 5 30 p m free Canada Friday 9 00 a m to 3 00 p m or Note AMBDPeservos 1 905 882 2626 Canada the right to change International and or hours of support For local toll charges to more information Canada will apply please refer to ati amd com support terms help you to get your ATI product up and running If your issue is not resolved our technicians will determine whether the difficulty you are experiencing is the result of the ATI product whether your product contains a defect and whether your product is under warranty AMD Customer Care is unable to assist with refunds returns or exchange specific inquiries If resolving the problem being experienced is critical to your decision to keep the product itis your responsibility to ensure that you know and are within the period of time your reseller will allow for refunds returns or exchange AMD is not responsible for any expense incurred accessing Customer Care It is expected that customers will review the expense associated with the available support options and will choose the method that best meets their needs and budget AMD Customer Care reserves the right to limit support options for products that are not registered or are reaching end of life Inte
14. ion instructions were followed correctly Make certain that the graphics card is properly connected to the power supply and the motherboard If using Windows operating system restart your computer in Safe Mode For information on Safe Mode consult the Windows documentation Check the system configuration utility for interrupt assignments The computer boots up but there is no display Verify that the monitor is connected properly to the computer and a power supply If your motherboard has on board graphics capabilities you may need to disable them Consult your motherboard documentation for more information Note Some manufacturers do not allow the on board graphics to be disabled or to become the secondary display During software installation on a PC with the Windows Vista OS the screen goes blank The software is still installing Wait 20 30 minutes to make sure the software has finished installing and then restart the computer ATI CrossFireX Troubleshooting Change Motherboard BIOS Settings Some motherboards may have a system BIOS option to switch between single and dual PCIe slot support The default setting may be single slot support Refer to the motherboard s manual for information to enable dual PCIe slot support For more information see the ATI CrossFireX Web page at ati amd com crossfire Use Graphics Cards with Different Amounts of Memory In some ATI CrossFireX configurations graphics cards with diffe
15. isconnected and then plug in the computer power cord 11 Turn on the monitor and then the computer The computer should start normally and the software must be installed next Installing the ATI Catalyst Software Suite To install or remove software you must have administrator rights or be logged on as a user with administrator rights Note The installation dialog displays in English if the operating system s language is not supported Software is provided to both operate and take advantage of all the features of the graphics card Software includes The graphics card drivers ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc Configure the Display Optional 5 ATI Catalyst Control Center software HydraVision software included in the custom install SurroundView software included in the custom install ATI Avivo video converter software included in the custom install 1 Insert the Software and Documentation CD Note If the install wizard does not start navigate to the CD drive and double click ATISETUP exe 2 From the menu that appears click Software Install 3 Follow the on screen instructions When prompted select either Express or Custom Not all software components are installed using the Express installation Custom installation allows you to select individual software components for installation Tip If the installer fails to install the driver or you have a softwar
16. llation of a new card 1 With the current graphics card still in the computer close all open applications On the Windows taskbar click Start gt Control Panel and then double click Add or Remove Programs Select the current graphics card driver and then click Add Remove The wizard will appear and help remove the current display drivers Turn off the system after the driver has been removed Note If the previously installed graphics card has any additional software installed this software may also need to be removed before restarting the computer For example DVD Player or Multimedia applications Uninstalling the Old Driver Windows Vista Follow these steps to uninstall the existing graphics card driver in preparation for installation of a new card 1 With the current graphics card still in the computer close all open applications Click Start gt Control Panel Double click Programs and Features and then select the graphics card driver from the list of software programs Double click Hardware and Sound and then double click Device Manager Expand Display Adapter and then right click the driver for the graphics card you are replacing In the shortcut menu that appears click Install The driver for the old graphics card is uninstalled Turn off the system ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc First Card for this PC 3 Installing the Graphics Card
17. nly Do not push or pull on the flexible cable Figure 2 1 ATI CrossFireX Bridge Interconnect Protection Tag ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc Figure 2 2 ATI CrossFireX Installation 1 Power supply 2 ATI CrossFireX graphics cards 3 Interconnect 9 Connect the power supply to the cards 10 Fasten the graphics cards securely to the back panel 11 Make sure the cables are not interfering with anything inside the computer for example a cooling fan and then replace the computer cover 12 Reconnect any cables you have disconnected and plug in the computer power cord 13 Turn on the monitor and then the computer You now need to enable ATI CrossFireX in ATI Catalyst Control Center Enabling ATI CrossFireX 1 From the Graphics Settings tree click CrossFire 2 From the Graphics Adapter list select the graphics card that acts as the Master VPU 3 Select the Enable CrossFire check box 2007 Advanced Micro Devices Inc ATI Radeon HD 3800 Series 12 ATI CrossFireX 4 If your system has more than two ATI CrossFireX capable graphics cards the Selecting a Slave GPU dialog appears where you must select the graphics card that will partner with the Master GPU Note Enabling ATI CrossFireX for the selected graphics card automatically disables GPU Accelerated Physics for that same card Note When ATI CrossFireX is successfully enabled all display de
18. nts o a es a a sa is a ai eR i aa Ag 13 Using ATI Catalyst Control Center 14 ATI Catalyst Control Center Overview rie o dieat ara elia 14 Starting the ATI Catalyst Control Center Software as 14 Accessing ATI Catalyst Control Center Help 15 Searching the Help te li cect ale ae wea L a RE qd a Se 15 Troubleshooting 22e nd RD DL tiem vie dii Lilo Game ita aa 15 Graphics Card Installation Troubleshooting ik i ead os taped IE P teen 15 ATI CrossFireX Troubleshooting Lida deti hc patet a RI dae has ERES 16 HDTV HDTV Adapter Troubleshooting sisse 18 Customer Cres os s Nie ac ic dac dupl dol dote IA cg qua ire a oed dede Io y a lai ts RA dd 18 International Compliance Information LL LL eee 19 FCC Compliance normato arti ve ee eo P pet od Had MORS d ee op aceto 20 Industry Canada Compliance Statement sss 20 GE Gordipliarice Informatio soa asse dus Cer iste ees thee so Sa i datus eq d an tot Peers 20 Electrical Sale sara aioe testa ust tete OU a T eder ehh feu dete Ma a pet 21 Waste Electrical and Electronic Equipment WEEE Directive Compliance 21 vi VCCI Class B ITE Compliance Information 254 107004 Wh tute peas E ee eee 21 MIC Certification Information 000 22 BSMI Certification Information o a 22 ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc Chapter 1 Installation For support you will need to record the serial number and the part number for the card before
19. on To maximize the value of your AMD product you should ensure that you have the latest documentation AMD s documentation contains helpful installation configuration tips and other valuable feature information ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc Important Safety Instructions Note This product is for use only with compatible UL listed personal computers that have installation instructions detailing user installation of this class of product Read all the instructions Read all the safety and operating instructions before the product is operated Retain the instructions Retain the safety and operating instructions for future reference Heed all warnings Obey all warnings on the product and in the instructions Ground appropriately For continued protection against the risk of electric shock and fire install this accessory only in products equipped with a three wire grounding plug a plug having a third grounding pin A 3 pin plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the desired outlet contact an electrician to replace the obsolete outlet Do not remove the grounding pin of a three pin plug Attach card securely Completely tighten all product securing pins to provide continuous bonding between the product and the computer chassis For cards with TV tuners Ground outdoor antenna appropriately Since an outdoor an
20. ormation Technology Equipment USA Canada UL 60950 1 Ist edition 2006 07 07 Information Technology Equipment Safety Part 1 General Requirements CSA C22 2 No 60950 1 03 1st edition 2006 07 Information Technology Equipment Safety Part 1 General Requirements To meet UL safety requirements the computer s maximum room temperature should not exceed 40 C Waste Electrical and Electronic Equipment WEEE Directive Compliance This product was manufactured by Advanced Micro Devices Inc es VCCI Class B ITE Compliance Information CORRS HHABKESRRREREMHBMS VCC ORF CES 7IABMRRMHRETT CORB RR CEAT OTE BR ELCO E T2 CDEBPIVAPTVLEY 3 BERIIULELT MWASHAL BRMBeFRCOTCeEPHVET NiRRRBASRO C O CIEL U RU RUSE LTP SL 2007 Advanced Micro Devices Inc ATI Radeon HD 3800 Series 22 Reference MIC Certification Information Ba 217 2F8 amp 2 8417 2 ol 217 2H gos MATIN 85 SS st 7 7 24 FARAWME BE SEXO APRES e Ac Class B Equipment Household purpose info telecommunications equipment As this equipment has undergone EMC registration for household purpose this product can be used in any area including residential area BSMI Certification Information CNS 13438 gt C6357 BA SAUGA ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc
21. re that the connections between the component video TV display are adapter and the HDTV are correct incorrect There is no The TV will not display anything until Windows starts this display on the TV may take several minutes Make sure the TV is set to YPbPr input Make sure that the HDTV component video adapter is properly connected DVDs will not Copy protected DVDs restrict playback to 480i and 480p play in high modes quality modes The entire If the component input device supports it try 720p mode display is not visible The display Consult the HDTV documentation appears tilted The CRT display The system is in component output mode Restart the is green computer with only the CRT monitor connected Customer Care For detailed instructions on how to use your product refer to the documentation included on the installation CD To activate Customer Care you must register your product at ati amd com online registration If you require further assistance with your product the following Customer Care options are available ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc HDTV HDTV Adapter Troubleshooting AMD Customer Care for Graphics Products will work to resolve your issue and Service Availability Language Access Online or 24 hours a day English http ati amd com mail French support Spanish OT Advanced Micro Devices Inc Graph
22. rent amounts of memory can by used however restarting your computer is required after enabling ATI CrossFireX This will cause ATI CrossFireX to reduce the amount of memory on the card with the most amount of memory to match the memory size of the graphics card with the least amount of memory Clicking OK to the memory mismatch error message will restart your computer ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc ATI CrossFireX Troubleshooting 17 Note When disabling ATI CrossFireX you will be given the option to restart your computer to restore the original graphics memory size or continue with the reduced memory size Card Reversal Recommended A recommendation message to reverse the graphics card positions may appear if the master graphics card is not installed into the primary PCle slot Although ATI CrossFireX can be enabled performance may be improved by reversing the graphics cards in the computer See your motherboard s manual to determine which is the primary PCle slot 3D Client is Active You will not be able to start ATI CrossFireX if a 3D application game or video playback such as a DVD movie is running Close all open 3D applications games and movie player applications and then enable ATI CrossFireX ATI CrossFireX is Currently Unavailable This error has occurred because ATI CrossFireX did not correctly detect your graphics hardware or there is a problem with the software Check tha
23. rnational Compliance Information This section details the worldwide compliance information for this product which is manufactured to be compliant in the regions where it is sold 2007 Advanced Micro Devices Inc ATI Radeon HD 3800 Series 20 Reference FCC Compliance Information This product complies with FCC Rules part 15 Operation is subject to the following conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Increase the separation between the equipment and receiver
24. t the graphics cards are installed correctly Check that the interconnect cable is installed correctly Close all running 3D applications Re install the ATI Catalyst Control Center and drivers Screen Rotation is Unavailable Screen rotation function does not work or is unavailable Screen rotation is not an available feature on ATI CrossFireX systems Video Displays Flicker During System Startup This is normal during ATI CrossFireX start up ATI CrossFireX Starts in Software Mode This is normal when starting up for the first time after installing two ATI CrossFireX graphics cards if neither card is installed in the primary PCI Express slot You can change the ATI CrossFireX mode in the ATI Catalyst Control Center ATI CrossFireX Disabled After Swapping Moving Cards If you change the ATI CrossFireX configuration by moving the graphics cards to different slots on the motherboard disable ATI CrossFireX and restore factory default settings in ATI Catalyst Control Center first Once the cards have been 2007 Advanced Micro Devices Inc ATI Radeon HD 3800 Series 18 Reference swapped enable ATI CrossFireX This ensures the new configuration is detected by the computer HDTV HDTV Adapter Troubleshooting For more advanced troubleshooting information contact AMD Customer Care for ATI products at ati amd com Table 3 2 HDTV HDTV Adapter Troubleshooting Tips Problem Possible Solution The colors on the Ensu
25. tenna or cable system may be connected to the product be sure that the antenna or cable system is grounded so as to provide some protection against voltage surges and built up static charges Article 810 of the National Electrical Code ANSI NFPA 70 provides information with regard to proper grounding of the mast and supporting structure grounding of the lead in wire to the antenna discharge unit size of grounding conductors location of antenna discharge unit connection of grounding electrodes and requirements for the grounding electrode Unplug during storms and when unused for long periods of time For added protection for this product during a lightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the antenna or cable system This will prevent damage to the product from power line surges Install outdoor antenna system away from power lines Warning When installing an outside antenna system extreme care should be taken to keep from touching such power lines or circuits as contact with them may be fatal 2007 Advanced Micro Devices Inc ATI Radeon HD 3800 Series An outside antenna system should not be located in the vicinity of overhead power lines or other light or power circuits or where it can fall into such power lines or circuits Note to CATV system installer This reminder is provided to call the CATV systems installer s attention to Se
26. ti amd com products certification 1 Make sure the computer monitor and other peripheral devices are off 2 Unplug the computer power cord and disconnect the monitor cable from the back panel of the computer To avoid possible damage to the motherboard wait approximately 20 seconds after unplugging the power cord before disconnecting a peripheral or removing a component from the motherboard 3 Remove the computer cover If necessary consult the computer manual for help removing the cover 10 ATI CrossFireX Remember to discharge your body s static electricity by touching the power supply case or the metal surface of the computer chassis Remove any unneeded graphics cards from the computer Warning Some graphics cards can get hot while operating Wait approximately five minutes after turning off the computer before touching the card Locate the PCIe slots on the motherboard If necessary remove the corresponding back panel cover Align the new graphics card in the secondary PCle slot next to the existing graphics card and press firmly until the card is fully seated If using a 3 card configuration align the third graphics card in the third PCle slot next to the existing graphics card and press firmly until the card is fully seated Remove protection tags from the ends of the ATI CrossFireX interconnects and connect the cards Always handle the ATI CrossFireX bridge interconnects by the connector o
27. ve incidental or consequential damages in connection with the furnishing performance or use of the AMD hardware software or other products and documentation provided herein Advanced Micro Devices Inc reserves the right to make changes without further notice to a product or system described herein to improve reliability function or design With respect to AMD products which this document relates AMD disclaims all express or implied warranties regarding such products including but not limited to the implied warranties of merchantability fitness for a particular purpose and non infringement Product Notices Dolby Laboratories Inc Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Confidential Unpublished Works 1992 1997 Dolby Laboratories Inc All rights reserved Macrovision Apparatus Claims of U S Patent Nos 4 631 603 4 819 098 4 907 093 5 315 448 and 6 516 132 Licensed for limited viewing uses only This product incorporates copyright protection technology that is protected by US patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Documentation Updates AMD is constantly improving its product and associated documentati
28. ves the right to discontinue or make changes to its products at any time without notice AMD s products are not designed intended authorized or warranted for use as components in systems intended for surgical implant into the body or in other applications intended to support or sustain life or in any other application in which the failure of AMD s product could create a situation where personal injury death or severe property or environmental damage may occur AMD reserves the right to discontinue or make changes to its products at any time without notice Trademarks AMD the AMD Arrow logo AMD Athlon AMD Opteron and combinations thereof ATI and ATI product and product feature names are trademarks of Advanced Micro Devices Inc HyperTransport is a licensed trademark of the HyperTransport Technology Consortium Microsoft is a registered trademark of Microsoft Corporation Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies Disclaimer While every precaution has been taken in the preparation of this document Advanced Micro Devices Inc assumes no liability with respect to the operation or use of AMD hardware software or other products and documentation described herein for any act or omission of AMD concerning such products orthis documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for puniti
29. vices except the one used by ATI CrossFireX will be disabled ATI Radeon HD 3800 Series 2007 Advanced Micro Devices Inc Chapter 3 Reference The following section offers troubleshooting tips and provides customer care warranty and compliance information System Requirements Hardware Minimum requirements are Motherboard with one PCle x16 lane graphics slot AMD Athlon or Intel Pentium 4 CPU 1 GB RAM CD ROM or DVD ROM drive for installing software A 550 watt or better power supply with two 2x3 PCIe power connectors For enhanced performance with ATI Overdrive a power supply with one available 2x3 pin and one available 2x4 pin PCIe power connector is required Certified power supplies are strongly recommended for a list of certified power supplies see ati amd com certifiedpsu ATI CrossFireX Requirements Minimum requirements for ATI CrossFireX configuration using the ATI Radeon HD 3800 series graphics card ATI CrossFireX certified motherboard For an up to date listing of ATI CrossFireX certified motherboards see ati amd com products certification A second ATI CrossFireX graphics card compatible with the ATI Radeon HD 3800 series In most cases a third card may be installed if desired One ATI CrossFireX internal bridge interconnect per additional board included A PCIe 750 watt or higher power supply with two 2x3 PCIe power connectors For enhanced performance with ATI Overdrive a
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