Benq GW2750HM
Contents
1. Beno LCD Monitor User Manual GW2250 GW2250M GW2250HM GW2450 GW2450M GW2450HM GW2750HM Copyright Copyright 2012 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes Please follow these safety instructions for best performance and long life for your monitor Power Safety The AC plug isolates this equipment from the AC supply The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power comp2. Item Auto Adjustment Auto Adjustment Pixel Clock Function Optimizes and adjusts the screen settings automatically for you The AUTO key is a hot key for this function CT When you connect a digital video output using a digital DVI or cable to your monitor the AUTO key and the Auto Adjustment function will be disabled 1 Press the MENU key to display the main menu Press the A or keys to select DISPLAY and then press the ENTER key to enter the menu Press the amp or W keys to move the highlight to a menu item and then press the ENTER key to select that item Press the amp or W keys to make adjustments or selections To return to the previous menu press the MENU button Operation Range Press the ENTER key to select this option and make adjustment H Position Adjusts the horizontal position of the screen image V Position Adjusts the vertical position of the screen image Pixel Clock Adjusts the pixel clock frequency timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 20 Press the or W keys 9 to 100 to adjust the value 0 to 100 0 to 100 How to adjust your monitor Item Phase Function Adjusts the pixel clock phase timing to synchronize with the analog input video signal Not applicable to a digital
3. Romanian Dutch Russian Swedish Portuguese H Position Adjusts the horizontal position of the OSD menu Press the or keys to change the settings 0 to 100 V Position Adjusts the vertical position of the OSD menu 0 to 100 Display Time Adjusts the display time of the OSD menu 5 Sec 10 Sec 15 Sec 20 Sec 25 Sec 30 Sec How to adjust your monitor 33 Item Function Operation Range OSD Lock Prevents all the monitor Press the or W keys YES settings from being to change the settings accidentally changed When this function is activated the cr OSD controls and hotkey TO ONEEC 4 controls when the OSD is operations will be disabled preset to be locked mess and hold the MENU key for 15 seconds to enter the OSD Lock option and make changes Alternatively you may use the A or keys to select NO in the OSD Lock submenu from the OSD Settings menu and all OSD controls will be accessible Press MENU to leave the OSD Settings menu DDC CI Allows the monitor settings Press the ENTER key ON to be set through the select this option Press OFF software on the PC the or W keys to change the settings HDMI Auto When this function is Press the ENTER key to ON Switch activated HDMI port will be select this option Press OFF for models in the input auto select loop the Aor V keys to wi
4. 5 The default value is 3 the the gamma value tone standard value for becomes darker and press Windows the W key to decrease the gamma value tone becomes lighter 26 How to adjust your monitor Item Function Operation Color Press ENTER to enter the Color menu Color Temperature Normal Allows video and still photographs to be viewed with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color Press the or keys to select this option User Mode The blend of the Red Green and Blue primary colors can be altered to change the color tint of the image Go to the succeeding Red Green and Blue menus to change the settings Press the amp or W keys and the ENTER key to select Red Green or Blue Then use the or V keys to make the color adjustments Red Green Blue Tailors the image color tint Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Press the amp or W keys to adjust the value 0 to 100 Hue Adju
5. e YUV HDMI RGB PC Range for models with HDMI inputs Determines the range of color scales Select an option that matches the RGB range setting on the connected HDMI device Press the ENTER key to select this option Press the or V keys to change the settings RGB 0 255 RGB 16 235 How to adjust your monitor Audio menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Press the MENU key to display the main menu Press the amp or W keys to select AUDIO and then press the ENTER key to enter the menu Volume Mute Press the amp W keys to move the Audio Select highlight to a menu item and then press the ENTER key to select that item Press the amp or W keys to make adjustments or selections To return to the previous menu press the MENU button Item Function Operation Range Volume Adjusts the audio volume Press the amp key to 0 100 increase the volume and press the W key to decrease the volume Mute Mutes the audio input Press the or W keys to ON change the settings OFF Audio Select Allow users to select the Press the or v keysto Auto Detect for models audio source or let the change the settings PC Audio with HDMI monitor detect it inputs automatically HDMI Audio How to adjust
6. we recommend that you use auto exe As you run auto exe a test pattern displays Press the AUTO key on the monitor Press the MENU key to access the monitor On Screen Display OSD menu Use the amp or W keys to select DISPLAY and press the ENTER key to enter the menu Tq If you notice a vertical noise like a curtain effect shimmering of vertical lines press the A or V keys to select Pixel Clock and press the ENTER key Then press the or V keys to adjust the monitor until the noise disappears 6 If you notice a horizontal noise press the or W keys to select Phase and press the ENTER key Then press the amp or W keys to adjust the monitor until the noise disappears 20 Picture optimization How to adjust your monitor The control panel For models without speakers e 42 gt oO WN I AUTO Adjusts vertical position phase horizontal position and pixel clock automatically 2 MENU key Activates OSD main menu and return to the previous menu or exit OSD 3 Display Mode key for models without speakers For Up Increase adjustment The key is the hot key for Display Mode A Volume key for models with speakers For Up Increase adjustment The key is the hot key for Volume 4 WiMode key For Down Decrease adjustment The key is the hot key for Mode ENTER key Enters sub menus and select items For models wit
7. for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See How to install on Windows 7 system on page 18 How to install on Windows Vista systems on page 19 Getting the most from your BenQ monitor 17 18 How to install on Windows 7 system NO U fF Pm Open Display Properties Go to Start Control Panel Hardware and Sound Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window sel
8. Optional accessory for models with speakers 4 Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Cr Always keep the product and accessories out of reach of small children Getting started Getting to know your monitor Front view l Control buttons 2 Power button 2 3 Speakers for models with speakers 4 Input and output ports vary by model see Input and output ports on page 8 5 Kensington lock slot x Above diagram may vary depending on the model Picture may differ from product supplied for your region Getting to know your monitor 7 8 Input and output ports Available input and output ports may vary depending on your purchased model Models with HDMI inputs 2 3 2345 6 Models with dual inputs and speakers 4 5 6 23 5 6 Models with dual inputs Getting to know your monitor AC power input jack Audio Line In Headphone jack HDMI socket DVI D socket D Sub socket How to assemble your monitor hardware CT If the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monitor until instructed to do so The following illustrations are for your reference only Available input and output jacks may vary depending on the purchas
9. any An approved power cord greater or equal to HO3VV F or HO5VV E 2G or 3G 0 75mm2 must be used Care And Cleaning Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided Never push objects or spill liquid of any kind into this product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified service personnel for servicing BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to achieve a low carbon society Besides meeting international regulatory requirement and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transport
10. ation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices at purchase Check out BenQ s CSR Website at http csr BenQ com for more details on BenQ s environmental commitments and achievements For GW2250 GW2250M GW2250HM GW2450 GW2450M GW2450HM GW2750HM XK ECOFACTS csr BenQ com e Mercury free LED backlit display BFR PVC free casing plastics Eco friendly ink printing in packaging box Affichage r tro clair par DEL sans mercure Plastiques du bo tier sans BFR PVC Impression l encre cologique dans l emballage Table of Contents tia pan estu irata Medie onde ud cla eid a 2 56 e te oh amon 5 Getting to know your monitor y sssssssvessvasesseneasosnspennanadensoctanscsacnavanpsasnepastanebtesoansssdanspaenesvaress 7 god 7 Back VIEW conoce eae a ala a DM oS Ue aa cL aa aM 7 How to assemble your monitor hardware 9 HOW to detachi the Das Gi scott eH eer d dudes or ee o usq 13 Using the monitor wall mounting kit user correr these e ee RP etse n e PRECES UR e ERREUR 14 Getting the most from your BenQ monitor 0 eesseseesesecececececeseceeeseeeseeesceesceesceesceees 15 How to instal
11. ect the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor How to install on Windows Vista systems Open Display Settings Right click the desktop and select Personalize from the popup menu Select Display Settings from the Personalize appearance and sounds window The Display Settings window will display Click the Advanced Settings button The Generic PnP Monitor Properties window will display Click the Monitor tab and the Properties button Click Continue in the prompted User Account Control window Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator fo
12. ed model Attach the monitor base Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface Attach the monitor stand to the monitor base as illustrated until it locks in place Gently attempt to pull them back apart to check that they have properly engaged Orient and align the stand arm with the monitor then push them together until they click and lock into place How to assemble your monitor hardware CT If the screen size is 27 inches follow the illustrations on the right to attach the monitor stand and the base Gently attempt to pull them back apart to check that they have properly engaged Q You should position the monitor and angle the screen to minimize unwanted reflections from other light sources 10 How to assemble your monitor hardware 2 Connect the video cable Either Do not use both DVI D cable and D Sub cable on the same PC The only case in which both cables can be used is if they are connected to two different PCs
13. een Ideal for 16 9 or 16 10 depending on the purchased model aspect images Aspect The input image is displayed without geometric distortion filling as much of the display as possible Depending on the purchased model 16 9 or 16 10 images will fill the screen horizontally while 4 3 or 5 4 images will fill the screen vertically CF To find out the monitor aspect ratio of the purchased model please check the Specification document on the provided CD Press the or keys to change the settings The options under Display Mode will be different depending on the input signal sources Overscan Full Aspect How to adjust your monitor 29 30 Item Color Format Function Determines the color space RGB or YUV based on the following detected video signal e D Sub VGA from PC The default Color Format is RGB e D Sub Component from a video device The default Color Format is YUV You might need to manually set the Color Format if colors shown on the monitor screen do not display properly DVI for models with DVI inputs Color Format is automatically set to RGB HDMI for models with HDMI inputs Color Format is not selectable In other words Color Format is automatically set depending on the input video source Operation Press the ENTER key to select this option Press the or keys to change or V key g the settings Range RGB
14. h DVI inputs this key is also the hot key for Input 6 Power Turns the power on or off 1 OSD On Screen Display Q The hot keys will display a graduated scale for adjusting the value of that setting and will only operate while the OSD menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity See Hot key mode on page 22 How to adjust your monitor 21 Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn t currently displaying on screen Display Mode hot key for models without speakers Press the amp key continually to switch between Full and Aspect The setting will take effect immediately Display Mode Full See also Display Mode on page 29 Volume hot key for models with speakers Volume Press the amp key to display the Volume o indicators Further press the A key will increase the volume while the W key will decrease the volume To Mute press the Volume hot key for 3 seconds To release Mute press the Volume hot key for 3 more seconds Volume Mute Mode hot key Press the W key continually to switch between the 6 modes for the main window including Standard Movie MODE Standard Game Photo sRGB and Eco The setting will take effect immediately See also Picture Mode on page 28 Input hot key Press the ENTER key to toggle between different PC video signal inputs
15. hat this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link Adjusting the Screen Resolution Faint shadow from the static image displayed is visible on the screen Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use Use a screensaver to prevent the occurrence of image retention Troubleshooting Is the prompt the display illuminated in orange If the LED is illuminated in orange the power management mode is active Press any button on the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support Is the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch The image is distorted flashes or flickers Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input sources y
16. input signal See also Picture optimization on page 20 Operation Press the amp or keys to adjust the value Range 0 to 63 How to adjust your monitor 25 Picture menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Contrast Gamma Color Brightness Sharpness Press the MENU key to display the main menu Press the amp or W keys to select PICTURE and then press the ENTER key to enter the menu Press the amp or W keys to move the highlight to a menu item and then press the MENU button the ENTER key to select that item Press the amp or W keys to make adjustments or selections To return to the previous menu press Item Function Operation Range Brightness Adjusts the balance between Press the A key to increase 0 to 100 light and dark shades the brightness and press the W key to decrease the brightness Contrast Adjusts the degree of Press the key to increase 0 to 100 difference between darkness the contrast and press the W and lightness k ey to decrease the contrast Sharpness Adjusts the clarity and Press the key to improve to 5 visibility of the edges of the the crispness of the display subjects In ne iage and press the W key to have softness effect on the display Gamma Adjusts the tone luminance Press the A key to increase I
17. l the monitor on a new computer essere entente entnnenenens l6 How to upgrade the monitor on an existing computer eese 17 How to install Windows 7 system s ssssssssssscsessosssosssosssrsnseosssrssseesovsseosssosssusesosessnssssneessssssserss 18 How to install on Windows Vista systems issicsisssinsccsiscesoiosesnssscsaseresoiadsesnpnoasnoasnsesessesssooaseeapnoabacdelse 19 Picture OPEINIZALION ua te sir SAA tena came aD 20 How your mobitOF 5 En bien nb oboe RSS 21 Thiecontrol patiel eee enia iras a fiet n 21 Hotkey Mode Raa Deel oak teases ance ESS 22 Main men mode aod re RR IRSE ala aa 23 T oubleshOooOtile 36 Frequently asked questions FAQ iat cR an 36 Need more help aco me eis EPOR CU ORARE DIEA eae Ghee ee 37 Getting started When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD ROM Power Cord Picture may differ from product supplied for your region Video Cable D Sub Getting started Video Cable DVI D Optional accessory for models with DVI inputs sold separately Video Cable HDMI Optional accessory for models with HDMI inputs sold separately Audio Cable
18. let How to assemble your monitor hardware 11 You may connect headphones to the headphone jack found next to the Line In jack of the monitor gt Location of the Line In and headphone jacks may vary by model Check Input and output ports on page 8 for details 4 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled A on the rear of the monitor Do not connect the other end to a power outlet just yet 5 Connect to and turn on the power Plug the other end of the power cord into a power outlet and turn it on Picture may differ from product supplied for your region Turn on the monitor by pressing the power button on the right of the monitor Turn on the computer too and follow the instructions in Getting the most from your BenQ monitor on page 5 to install the monitor software LS 3 4 Q To extend the service life of the product we recommend that you use your computer s power management function 12 How to assemble your monitor hardware How to detach the base Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface CF Please be careful
19. monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer uk 7 Follow the instructions in How to assemble your monitor hardware on page 9 When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer Check Search for a suitable driver for my device option and click Next Check the option for CD ROM drives uncheck all others and click Next Look to confirm that the wizard has selected the correct name of your monitor and click Next Click Finish Restart the computer CF find the suitable driver files for the purchased model refer to the following table l6 Driver files Suitable models GW2250 GW2250 GW2250M GW2250H GW2250HM GW2450 GW2450 GW2450M GW2450H GW2450HM GW2750H GW2750HM Getting the most from your BenQ monitor How to upgrade the monitor an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Windows Vista and Windows 7 Operating System OS The BenQ LCD Monitor driver
20. n It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster Does the blurring only occur at resolutions lower than the native maximum resolution Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution Pixel errors can be seen One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color Clean the LCD screen Cycle power on off These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology The image has a faulty coloration It has a yellow blue or pink appearance Select MENU gt PICTURE gt Color gt Reset Color and then choose YES in the Caution message box to reset the color settings to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support No image can be seen Is the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode t
21. ou can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 29 for details The image is displaced in one direction Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions The OSD controls are inaccessible To unlock the OSD controls when the OSD is preset to be locked press and hold the key for 15 seconds to enter the OSD Lock option and make changes Alternatively you may use the or W keys to select NO in the OSD Lock submenu from the OSD Settings menu under SYSTEM and all OSD controls will be accessible No sound can be heard from the built in speakers for models with speakers only Check whether Line In is properly connected Increase the volume volume may be muted or too low Remove your headphone and or external speakers If they are connected to the monitor the built in speakers are automatically muted No sound can be heard from the connected external speakers for models with speakers only Remove your headphone if the headphone is connected to the monitor Check whether the headphone jack is properly connected If the external speakers are USB powered check whether the USB connection is OK Increase the volume volume may be muted or too low on the external speakers Need mo
22. r the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or FY etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 19 Picture optimization The easiest way to obtain an optimal display from an analog D Sub input is to use the AUTO key function Press the AUTO key to optimize the currently displayed image to the screen CT When you connect a digital video output using a digital DVI or HDMI cable to your monitor the AUTO key and the Auto Adjustment function will be disabled because the monitor will automatically display the best image 1 Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the AUTO key function If you wish you can always adjust the screen geometric settings manually using geometry menu items To assist you in this endeavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating system However
23. rd Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see How to install the monitor on a new computer on page 16 How to upgrade the monitor on an existing computer on page 17 CT If you require a User Name and Password to login to your Windows computer you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software Furthermore if your computer is connected to a network which has security access requirements network policy settings may prevent you from installing software on your computer To check the name of the purchased model refer to the specification label on the back of the monitor Getting the most from your BenQ monitor 15 How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it If you are adding the BenQ LCD Monitor to an existing computer that has already had another
24. re help If your problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com Troubleshooting 37
25. sts the degree of how we perceive colors Press the or W keys to adjust the value 0 to 100 Saturation Adjusts the purity degree of colors Press the or keys to adjust the value 0 to 100 Reset Color Resets the custom color settings to the factory defaults Press the or keys to change the settings YES NO Press MENU to leave the Color menu AMA for models with HDMI inputs Improves the gray level response time of the LCD panel Press the or keys to change the settings ON OFF How to adjust your monitor 27 Picture Advanced menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out 1 Press the MENU key to display the main menu Press the amp or keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu Press the amp or W keys to move the highlight to a menu item and then press Dymanie Conie the ENTER key to select that item Display Mode Color Format Press the amp or W keys to make HDMI RGB PC Range RGB 16 235 adjustments or selections Senseye Demo To return to the previous menu press the MENU button Item Function Operation Range Picture Selects a picture mode that Press the Aor V keys to Standard Mode best suits the type of images change the settings Movie shown on
26. th HDMI Otherwise HDMI can only be change the settings inputs selected by input select or by hot key Auto Power Sets the time to power off the Press the ENTER key OFF off monitor automatically in select this option Press lOmin power saving mode the A or W keys to change the settings 20min 30min Information Displays the current monitor Input property settings Current Resolution Optimum Resolution best with the monitor Model Name Reset All Resets all mode color and Press the A or v keys YES geometry settings to the to change the settings factory default values 34 How to adjust your monitor 1 DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Q Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics How to adjust your monitor 35 Troubleshooting 36 Frequently asked questions FAQ The image is blurred Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolutio
27. that may be connected to your monitor INPUT D sub The setting will take effect immediately See also Input on page 32 22 How to adjust your monitor Main menu mode You can use the OSD On Screen Display menu to adjust all the settings on your monitor Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Press the MENU key to display the following main OSD menu Depending on your purchased model different OSD menus are available Display 2 Picture PLAY 3 Picture Advanced Auto Adjustment 4 Audio for models with speakers H Position 5 System V Position Pixel Clock LLL S 0 0 05 Use the up or W down keys to highlight a menu item and press the ENTER key to enter the Menu item settings The OSD menu languages may differ from the product supplied to your region see Language on page 33 under OSD Settings for more details For more information on each menu please refer to the following pages Display menu on page 24 Picture menu on page 26 Picture Advanced menu on page 28 Audio menu on page 3l System menu on page 32 How to adjust your monitor 23 24 Display menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out H Position V Position Phase
28. the screen Standard for basic PC application Photo Movie for viewing sRGB videos Eco Game for playing video games Photo for viewing still images sRGB for better color matching representation with the peripheral devices such as printers DSCs etc Eco for saving electricity with low power consumption by providing minimum brightness for all running programs 28 How to adjust your monitor Item Senseye Demo Function Displays the preview of screen images under the selected mode from Picture Mode The screen will be divided into two windows the left window demonstrates images of Standard mode while the right window presents the images under the specified mode Operation Press the or keys to change the settings Range ON OFF Dynamic Contrast The function is to automatically detect the distribution of an input visual signal and then to create the optimal contrast Press the ENTER key to select this option Press the Aor V keys to change the settings 0 to 5 Display Mode This feature is provided to allow aspect ratios other than 16 9 or 16 10 depending on the purchased model to be displayed without geometric distortion Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image Full Scales the input image to fill the scr
29. to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Push the locking clips upward to detach the monitor base from the monitor stand arm While pushing the locking clips upward detach the stand base from the stand arm 3 Remove the monitor stand Insert a pointed object such as a screwdriver to the hole above the monitor stand arm and then push the screwdriver against the release button inside the hole Then pull the monitor stand backward away from the monitor If the screen size is 27 inches follow the illustration on the right to detach the monitor base How to assemble your monitor hardware Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern allowing the installation of a wall mount bracket Before starting to install a monitor wall mounting kit please read the precautions carefully Precautions Install your monitor and monitor mounting kit on a wall with flat surface Ensure that the wall material is stable to support the weight of the monitor Turn off the monitor and the power before disconnecting the cables from the LCD monitor Remove the monitor base Lay the screen face down on a clean and well padded s
30. urface Detach the monitor base as instructed in How to detach the base on page 13 CF If the screen size is 27 inches follow the illustration on the right to detach the monitor stand EF In case you intend to use your monitor on the stand in the future please keep the monitor base monitor stand and screws somewhere safe for future use 2 Follow the instruction manuals of the wall mount bracket you purchased to complete the installation 14 How to assemble your monitor hardware Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wiza
31. with appropriate video systems To Connect the D Sub Cable Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the DVI D Cable Connect the plug of the DVI D cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the HDMI Cable Connect the plug of the HDMI cable to one of the two HDMI ports on the monitor Connect the other end of the cable to the HDMI port of a digital output device Q If there is more than one video transmission method available to you you might want to take the picture quality of each video cable into consideration before making the connection Better quality HDMI DVI D Good quality D Sub LF The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region 3 Connect the audio cable for models with speakers Connect the audio cable between the socket on the rear of the monitor Line In and your computer audio out
32. your monitor 3l System menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Press the MENU key to display the main menu Press the amp or W keys to select SYSTEM and then press the ENTER key to enter the menu OSD Settings Press the amp or W keys to move the DDC CI PIS highlight to a menu item and then HDMI Auto Switch press the ENTER key to select that Auto Power off item Information Press the or keys to make Reset AII A v y adjustments or selections To return to the previous menu press the MENU button Function Operation Range Input Use this to change the input Press the Aor keys DVI to that appropriate to your to change the settings D sub VGA video cable connection type HDMI for models with HDMI inputs OSD Settings Press ENTER to enter the OSD Settings menu 32 How to adjust your monitor Item Language Function Sets the OSD menu language Operation Press the or keys to change the settings gt The language options displayed on your OSD may differ from those shown on the right depending on the product supplied in your region Range English French German Italian Spanish Polish Japanese Czech Traditional Chinese Hungarian Simplified Chinese Serbo Croatian
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